The strength of The Chamber is our members and the people who run these outstanding businesses. These interviews have been edited for length and clarity. To see the full interviews, or find out how you can be featured, visit our website www.victoriachamber.ca
GAYLE ROBINSON Owner Robinson’s Outdoor Store What is the best perk of your job? Getting to adventure WE’RE travel all over the world. ALL ABOUT The Inca Trail, The HIKING, ADVENTURE Annapurna, the TRAVEL & FLYFISHING. Galapagos... so awesome! What’s WE SOURCE THE BEST your favourite BRANDS, & OUR FRIENDLY, Chamber event? KNOWLEDGEABLE STAFF The Business WILL OUTFIT YOU FOR ANY Awards. I love to ADVENTURE. VICTORIA’S see businesses OUTDOOR STORE being honoured... SINCE 1929. and it’s an excellent promo for your own business. What is the to Be Adventure Therapy and knowing best part about doing business we had made a difference for so many in Greater Victoria? The people, the young people. What was it about a boss/ ocean... getting to do outdoor activities all co-worker/employee that made them year long. Best team-building moment great to work with? Combined hard or program you’ve ever experienced? work with a great sense of humour! What Giving boxes of gear to our charity, Power project is your business proudest of?
Being a founder of ThinkLocalFirst. Now 190 member businesses. What is your company’s greatest strength? Absolutely our staff. They grow our reputation and make the store a place people enjoy coming to. What was your first job? A TV guide route... girls couldn’t have newspaper routes then! Favourite place on Vancouver Island? Anywhere on the beach. What do you think is the most important life lesson for someone to learn? Kindness. The Golden Rule. Who has had the biggest influence on your life? My Grandfather, George Robinson. He survived a depression and a world war. If I’m stressed, that puts everything in perspective. What is the best advice you’ve ever received? Success is never final. Failure is never fatal. Courage is what counts. What’s your favourite event or festival in Greater Victoria? Busker’s Festival. If you had a superpower what would it be? Create World Peace. If you could have dinner with anyone alive or dead who would it be? Robert Redford.
ROBINSON’S OUTDOOR STORE: MEMBER SINCE 2005
DARRYL HEIN Retail Operations The Market Stores What’s your favourite thing about your job? Working with our excellent WE OPERATE TWO well trained staff. Business lunch SUPERMARKETS IN THE or after work GREATER VICTORIA AREA. drinks? Business OUR FOCUS IS ON CUSTOMER lunch. What is the SERVICE AND OFFERING OUR best part about CUSTOMERS A HIGH QUALITY doing business PRODUCT AT A FAIR in Greater can’t do it all yourself. Who is PRICE, WITH A GREAT Victoria? Victoria your role model or has had the is a beautiful SELECTION. biggest influence on your life? city. Do you have Ernie Skinner. What is the best advice a business etiquette you’ve ever received? You can’t do it pet peeve? Impolite usage all yourself, from Ernie, he has an endless of cell phones. How is your business amount of sayings like that. Where can we involved in the community? We donate to find you on the weekend? Gorge Vale golf many community charities. What is your course. What do you want to be when you company’s greatest strength? The ability grow up? I never want to grow up. Where to adapt quickly. What was your first job? do you like to eat in Greater Victoria? The I worked in a family business in property Marina restaurant, Nautical Nellies, the Blue management. What are you passionate Crab, Il Terrazzo… about? Family, business, and golf. What THE MARKET STORES: MEMBER SINCE do you think is the most important life 2008 lesson for someone to learn? That you
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BUSINESSMATTERS | MARCH 2017