Indu Brar General Manager Fairmont Empress
Get to know Indu Brar What’s your favourite sport to play/be a fan of? I like to play basketball every once in a while, and like the Golden State Warriors, I A world class also like to watch some Canadian Icon, a football and am a fan of Condé Nast Readers' the Seahawks!
Get to know Fairmont Empress Business lunch or after work drinks? Both, it depends on who I am meeting with and the objective of the meeting.
Choice and Gold List hotel, How do you relax? What’s your favourite honoured with the Travel + I like to run to clear thing about your job? Leisure distinction, we are my mind, and I like No one day is ever the same. Hospitality is a gift, in the business of turning to cycle but don’t do it nearly enough. moments into memories and yet to the outsider it I like the speed of the looks so simple. Our team for our guests. downhill! must have the commitment, the energy and creativity, the Where can we find you on orchestration that it takes to curate the weekend? Well right now I am experiences and ensure every guest—of finishing my executive MBA, so I have spent more than 100,000 each year—walks a lot of time over the past 14 months on my away enriched, or having had a seamless, roof deck studying… memorable, experience. It’s a journey and Big city or the wilderness? My first love is when it’s delivered so seamlessly it’s the the wilderness for balance, but I do love the best part of my job. big city! How is your business environmentally If you had a superpower what would it be? sustainable? Sustainability has been a pillar A strong “Spidey” sense. and a cornerstone for Fairmont Hotels since If you could have dinner with anyone alive the very early 90’s. We have introduced or dead who would it be? Barack Obama. various initiatives to drive long term sustainability, whether its water reduction, What do you think is the most important energy conservation, or re-cycling initiatives.
life lesson for someone to learn? Admitting when you are wrong, maintaining your humility, asking for help when you need it, and having confidence and trust in yourself. What did you do on your summer vacation/planning to do? I enjoy adventure travel and experiencing new cultures and exploring the wonders of the world.
Fairmont Empress.: Member since 1962
What is the best part about doing business in Greater Victoria? It’s an exciting time in Victoria right now. There is a great energy and excitement about the future, about growth and collaboration, industry and businesses coming together and putting our best foot forward. How is your business involved in the community? The Fairmont Empress has been part of the fabric of the community for over 100 years. We take great pride in supporting the community, whether it is from opening up our lawns to the community for major events like Canada Day or Symphony Splash, or playing a key role in hosting major fundraisers and supporting community causes in a meaningful way. What is your company’s greatest strength? The investment in our people, our focus on the communities we do business in, and an unwavering commitment to staying true to what we have set out to achieve. How important is succession planning? This is a critical step in determining the long-term future of any business. We invest heavily in mentoring and succession planning across all levels of the organization. It will typically result in development that leads to promotions or transfers and different experiences that continue to evolve the talent.
BUSINESSMATTERS | november 2017