Page 1


FOR THE BETTER! A community is only as strong as its effort to help and support one another. The work done by United Way gives people a strong sense of what they can achieve. Making sure everyone has the opportunity to meet their full potential is a responsibility we pass from generation to generation.

Table of ContentS Letter to the Community 2012 A Year In Review Your United Way Impact In 2012 Impacting Lives Through the Generosity of Community Promoting Health and Wellness

Strengthening Families and Individuals

Providing Basic Needs

Helping Youth Succeed


1 2-7 8 9 9 10 11 12 13 13-14 15 16-17 18 18 19 20 21 21 22 22 22 23 24-27

Impacting Lives Through Special Grants, Collaborations, and Initiatives Grants Secured In 2012

Special Initiatives, Services, and Programs


Impacting Lives Through the Caring Power of Volunteers and Partners 2012 Board of Directors

2012 Partners for Good

2012 Partner Agencies

2012 Caring Club Participating Merchants

2012 Loaned Professionals

2012 CSRA Campaign Cabinet

2012 Burke County Cabinet

Your United Way Team

2012 Balance Sheet Premiere, Presenting, and Presidential Sponsors

This Annual Report is dedicated to the memory of two very special United Way friends.

Mr. Barry Gold

Ms. Charmin Washington

United Way Friend and Spouse of LaVerne Gold December 25, 1945 - April 6, 2012

Beloved Friend and Co-worker July 23, 1962 - July 22, 2012

Ms. Margaret Tyson United Way Friend and Loyal Supporter August 25, 1954 - March 22, 2012

Letter to the Community Dear Community Partner: What an honor it has been to serve our community as the 2012 United Way of the CSRA Chairman of the Board. This position has allowed me to deepen my understanding of the inner workings of the organization, to understand firsthand the tremendous impact they have on our community, and to see the outstanding leadership from volunteers and staff. This annual report is a record of accomplishments – YOUR accomplishments. It is a testament to the hard work and dedication of every member of the United Way family – people who come together motivated by the selfless desire to help others. Thousands of people – infants to seniors –– our friends, family, and neighbors – have hope and a much better chance of realizing their potential because of your support of United Way. We celebrate these successes and recognize the good we have all achieved. Behind the programs you’ll read about and the numbers you’ll note are the real-life stories that exist because of your dedication to our community. You’ll read a testimonial of a senior resident who turned to a United Way funded program for help, as a last resort in a tough situation. And, you’ll read about a single mother who depended on a United Way funded program to provide safe and affordable childcare so she could have a job and support her family. It is these stories that push us to work hard every day to achieve our goals. Working together with a common purpose of improving lives and strengthening the CSRA, we create transformative change. When you Give, Advocate, and Volunteer through United Way, you are making a real difference! You should be proud of your investment in our community; it’s one of the best you can make. Thank you for the trust you place in United Way; we take that trust very seriously. We continue to recruit the people and organizations who bring the passion, expertise, and resources needed to create solutions. It is my hope that this report inspires you to become even more engaged with your United Way. Sincerely,

Stan Shepherd 2012 Chairman of the Board United Way of the CSRA

2012 Annual Report | 1

2012 A Year k Review 75th Anniversary Celebration Ends with Grand Finale!


nited Way was joined by over 650 community friends and supporters for our 2012 Annual Meeting and Grand Finale of the 75th Anniversary Celebration. United Way leaders proudly announced that the CSRA had surpassed its goal and generously raised $4,129,623 to be invested in funding 42 vital programs that help support the local community. Guests were treated to the soothing sounds of Equinox Jazz Band and a high-stepping performance by Augusta West Dance Company as they touted, “The Future’s So Bright You Gotta Wear Shades”!

2 | United Way of the CSRA

United We Play, United We Win


ats off to Bob Richards of Bob Richards Auto Group! Once again, he provided a pickup truck to be given away to any lucky hole-in-one winner for the 11th Annual United Way Golf Classic at Jones Creek Golf Club. Even though no one made that special hole-in-one, teams from businesses across the CSRA participated in the fun. Players bid on a variety of silent auction items and placed bets on raffle tickets for a selection of gift items. McDonald’s on Fury’s Ferry Road treated golfers to a complimentary lunch, and Outback Steakhouse provided an awards ceremony dinner. For its inaugural year, Club Car teed-up as host of the 1st Annual United Way Charity Classic. Held at Champions Retreat Golf Club, the beautiful day of golfing included 128 players, with many from Club Car’s various vendors. A successful $73,000 was raised as a donation for the 2012 United Way fundraising campaign. The funds will benefit 42 essential programs making a difference in the lives of local citizens every day.

2012 Annual Report | 3

Taking Time to Care and Serve


rom landscaping and repairing buildings to painting and installing shelving, “Project Serve” continues to help nonprofits throughout the CSRA. Nearly 300 volunteers from 18 local organizations stepped up to spend the day at 15 area agencies for United Way’s annual “Project Serve” Day of Caring. Participating organizations included: AmeriCorps*VISTA; Atlanta Gas Light Company; Augusta Service Company/Austin Industrial; Club Car; Countersync;  DSM Chemicals NA, Inc.; First Bank of Georgia; Fuller, Frost & Associates; John Deere; Morgan Stanley Smith Barney; Palmetto GBA; Project Management Institute, Savannah River Chapter; Savannah River Nuclear Solutions; Savannah River Remediation; Security Federal Bank; Solvay Specialty Polymers, LLC; Southern Nuclear Operating Company; and St. Augustine’s Episcopal Church.

4 | United Way of the CSRA

“Stuff the Bus” Driving Students Toward Success!


wo “Stuff the Bus” School Supply Drives in 2012 started students on the right path for a successful school year. United Way hosted one drive at The Kroc Center and a second at the Waynesboro Walmart. Local businesses were invited to join the cause by coordinating their own school supply drives and, in turn, donating their collection efforts to the event. Over 45 local businesses participated in this year’s event which was funded through the generosity of The Border Bash Foundation. Together, both events raised school supplies valued at over $24,000 for atrisk students in Burke, Columbia, Jefferson, Lincoln, and Richmond Counties.

2012 Annual Report | 5

Burke County Scores Big with the 2012 Campaign Kickoff!


heerleaders and football players from Burke County High School and Edmund Burke Academy cheered on the crowd as they rallied for the 2012 Burke County Campaign Kickoff. Lindsai Mobley-Gentry, Campaign Chair, announced the Burke County goal of $226,500 and encouraged everyone to support the local campaign. With rousing football music playing, Coach Eric Parker, Burke County High School, addressed the audience and shared his inspirational story of giving back to the community and the excitement of winning the 2011 State Football Championship.

6 | United Way of the CSRA

Special Agents Making the Mission Possible


py music, secret agents lurking in the dark, sticks of dynamite appearing ready to be detonated, and a shroud of mystery set the dramatic scene for United Way’s 2012 CSRA Campaign Kickoff. A special “Pink Panther” performance by Augusta West Dance Company added even more intrigue to the event. Mike Hogan, 2012 Campaign Chair (Code Name: DynoMike), recruited “Special Agents” from the audience to assist in United Way’s mission to raise $4.15 for the local community in the 2012 campaign. Mr. Hogan assured them that the Mission was indeed POSSIBLE!

2012 Annual Report | 7

YOUR UNITED WAY IMPACT IN 2012 With the assistance of a multitude of volunteers and contributors, United Way of the CSRA was able to realize the following endeavors. In 2012, your United Way: n Secured resources of over $5 million through an annual (2011) campaign of $4,129,623 (including $721,991 from the Combined Federal Campaign), various grants totaling $784,842, and partnerships and gifts-in-kind totaling $134,203. n Conducted site visits and continued funding through the Community Investment Process for 42 local health and human service programs at 23 partner agencies, including a special one-time additional funding award, with a focus on helping youth succeed, promoting health and wellness, providing basic needs, and strengthening families and individuals. n Continued working with the Community Foundation of the CSRA and other granting agency representatives to encourage collaborations and partnerships of nonprofit social service and cultural organizations in the CSRA. n Received a 2013 Nissan Sentra as a campaign incentive, graciously donated by Bob Richards Auto Group for the third year. The winner of the 2012 Nissan Sentra was Jamie Moore, an employee of Dillards.

Hosted a number of Nonprofit Financial n  Trainings throughout the year to provide additional support for our Partner Agencies. n  Conducted over 70 CEO visits and ran Pacesetter Campaigns at 18 local companies prior to the official kickoff in August.

n Strengthened the organization by: Successfully completing United Way Worldwide’s 2012 Membership Standards Certification for accountability and transparency, supporting the findings of our auditor Elliott Davis, LLC,who reported a clean audit for the 2011 calendar year. Maintaining a three-year uncollectible pledge rate of 6.5%, despite tough economic times. Conducting a Self-Assessment Survey as a United Way Worldwide membership requirement, measuring local perceptions of our performance relative to 34 standards outlined in the United Way Standards of Excellence. Working with the Board of Directors to strengthen United Way’s infrastructure and impact by reviewing the Bylaws and 2015 Strategic Plan. Developing an exploratory committee comprised of board members and community volunteers to research a planned giving and endowment program for United Way.

Please read about the accomplishments of the VISTA program and other special initiatives in the pages that follow.

Our Mission


United Way of the CSRA improves life in our community by maximizing the impact of charitable contributions.

United Way of the CSRA is the leader in identifying health and human service needs and securing resources to meet these needs.

8 | United Way of the CSRA

Impacting Lives Through the Generosity of Community


nited Way of the CSRA harnesses the power of our many donors and outstanding nonprofit agencies to meet the needs of local residents each year. Through our annual fundraising campaign, we provide critical funding for 42 results-oriented programs at 23 proven nonprofit partner agencies. We focus on the building blocks for a good life: education, financial stability, and health; and we do this by funding programs that help youth succeed, strengthen families and individuals, promote health and wellness, and provide basic needs. Following are some of the program successes made possible by supporters who contributed to our annual campaign.

Promoting Health and Wellness GOAL Every person in our community will have the opportunity to achieve optimal health and wellness.







n n

P rovided affordable, quality, primary health care visits for 12,229 uninsured and medically under-served patients. Processed laboratory and diagnostic tests for 4,088 uninsured and medically under-served patients. Provided hearing aids at no cost for 40 clients with hearing loss and no financial means. Provided 100 packs of batteries at no cost for clients with hearing aids. Repaired 30 hearing aids and provided ear molds and domes for 40 clients. Provided land and water therapy programs for 1,400 physically or mentally challenged children and adults, allowing them to increase their physical skills and find success in living more independent lives. Provided a state recognized peer support center where 38 members recovering from emotional and mental disorders participated in activities that promote recovery.

11%* Eddie’s Story Living alone in a senior housing complex, Eddie Williams, 86, spent most of his days with nothing to do but watch television. Dramatically changing from his once very active routine to this sedentary lifestyle caused him to become depressed. Eddie became aware of Shiloh Comprehensive Community Center through their food pantry program, and after an initial diagnosis he was identified as having nutritional deficiencies. Transportation to Shiloh was arranged, where Eddie began riding a bicycle, socializing, and encouraging others to learn and to become more active‌ all of which helped him to no longer feel depressed. Three years later, Eddie continues his participation in health and wellness programs and serves as an advocate for senior citizens engaging in physical activities. Your gift to United Way helps people like Eddie live independently and engage in healthy physical and social activities.





Individuals with no health insurance and/or limited access to health care received affordable, primary health care. Individuals are equipped to identify and respond to an emergency situation (signs of a heart attack, choking emergency, heat exhaustion, etc.). Individuals increased their physical well being through activities that build endurance and strength in their extremities.

*Percentage of funding allocated to this impact area in 2012. 2012 Annual Report | 9




Families and individuals will become more self-sufficient and able to contribute to society.








n n

P rovided 1,830 counseling sessions for 613 persons with the goal of improving individual and family functionality. Transported 20 residents to medical/dental appointments and AA and NA meetings, job interviews, etc. Provided therapeutic services for 334 child victims of sexual or severe physical abuse designed to help them recover and survive the traumatic stress and affects of the abuse. Provided job shadowing in community businesses to provide over 600 disabled individuals with a variety of job training opportunities. Provided Life Skill classes, parenting classes, and support groups for 98 domestic violence, sheltered, residential clients as well as non-residential clients. Provided income-based childcare for 180 children allowing their parents to work knowing their children are being cared for in safe and healthy surroundings. Assisted 44 homeless men and women in becoming self-sufficient, productive citizens through individual life assessments, case management, goal setting, and job skills training. Provided a safe and structured residential treatment program for 71 homeless and low-income women recovering from mental health and/or substance use disorders with the objective of teaching them to become self-sufficient.


n n n n

Through group counseling services, individuals learned how to build a support network. Developmentally disabled adults maintained employment. Developmentally disabled employees developed social and life skills to maintain independence. Domestic violence victims felt supported, understood and less isolated.

Tiffany’s Story Tiffany, a single mother with a two year old son, found it difficult to make ends meet after coming out of a bad relationship with the father of her child. With no child support and no one to keep her son, she was struggling to maintain steady employment. Everything seemed hopeless until she found The Family Y Child Development Center (CDC). Through their Scholarship Program, she was able to place Hayden in daycare at a reduced rate that she could afford, which in turn meant she could continue her full-time employment. Things looked hopeful. But, there was another problem. Her son, Hayden, was suffering with the effects of abandonment from his father as well as being exposed to violence. He struggled with self-control and managing his emotions. The staff at CDC began working to help him through his difficulties. Then, working with both Tiffany and Hayden, they were able to help him replace negative behaviors with positive ones. As a result, Tiffany and Hayden are now on more solid ground, and Hayden is continually improving his attitudes and behavior. He’s a much happier child. The Family Y Child Development Center is more than just a daycare center; they are a family resource and support center working to strengthen families and the children in their care. Your contributions to United Way help to ensure that programs like these remain available.

*Percentage of funding allocated to this impact area in 2012.

10 | United Way of the CSRA

Providing Basic Needs



Local residents will have their basic needs met for food, shelter, and safety.





n n

n n

Provided emergency assistance for 538 persons affected by disaster. Served 22,085 meals through the soup line to persons in need of food. Provided emergency shelter and daily meals for 861 homeless individuals, including 566 men, 94 women, and 67 families with 134 children. Provided emergency shelter, counseling, and assistance for 335 victims of domestic violence and their 334 children. 100% reported relief of stress and trauma symptoms. Distributed a variety of food and personal hygiene items to 246 individuals infected with HIV/AIDS. Provided a 24-hour crisis hotline, counseling, and advocacy for 822 victims of sexual assault. Provided lodging (an average of 4.8 nights), support, and comfort for 585 families of pediatric patients receiving medical treatment at area hospitals.






Disaster victims received relief from undue hardships and suffering. Sexual assault victims and their families participated in therapeutic individual, family, or group counseling to acquire skills to cope with their situation and symptoms. Georgia’s children received medical treatment at Augusta area hospitals because their families had a place to stay. Domestic violence victims were safe from emotional and physical abuse.

Ida’s Story Ida, a single mother caring for her daughter and mother, experienced the economic crisis firsthand in 2010 when she lost her job. She struggled to pay her bills and eventually was evicted from her home. With no prospects for work, she and her family began living in her truck. After a couple of nights as Walmart parking lot residents, a concerned woman stopped to ask if they were okay. They were not; they were homeless. Ida’s mother was in need of medical care, so the woman referred them to Columbia County Health Department and The Salvation Army, where they found shelter, hot meals, a warm shower, and encouragement. Ida attended the Women’s Job Skills Training and Life Skills Classes, and upon completion, she was hired as a clerk at The Thrift Store, where in just a month she was named “Employee of the Month”. Today, so much has changed for Ida and her family. The training she received equipped her with new skill sets in parenting, money management, goal setting, self-esteem, and employment that will help her continue on her road of success. United Way funded programs are turning people’s lives around every day. We don’t just give a hand out, we give a hand up. In addition to helping people with their basic needs, United Way is equipping them with the skills and training to improve their quality of life.

*Percentage of funding allocated to this impact area in 2012. 2012 Annual Report | 11



GOAL Youth will have the academic, job, and social skills necessary to succeed in life.





n n n n

Provided tutoring and mentoring assistance resulting in 705 youth graduating from high school on time. Provided a comprehensive youth development, after-school program for 1,134 students. Provided academic enrichment for 500 students including tutoring, homework assistance, and instructional programs. Provided summer camp for 503 at-risk youth. Provided a year-round educational Girl Scout program reaching over 700 girls throughout the CSRA, many from singleparent, low socio-economic families, often lacking reliable transportation or resources. Provided Cub Scouting, Boy Scouting, and Venturing programs for over 4,000 young people, designed to teach them to reach their full potential. Provided youth recreation programs for over 5,000 children, allowing them to develop new physical as well as emotional skills through a variety of sport activities.



n n n n n

S tudents showed improved grades by one letter by second nine weeks, improved test scores, ability to identify and verbalize aspirations, and improved conduct grades. Teens developed and demonstrated civic and community involvement. Students displayed improved behavior skills in and out of school. At-risk youth demonstrated increased engagement in school and improved academic performance. At-risk youth developed healthy habits and decision-making skills. Children learned new skills and participated in active programs that increased their overall health.

Alan’s Story The Boy Scouts motto is “Do a good turn daily”. For Alan, this motto became the foundation for developing his Eagle Scout service project. He needed to perform many hours of community service as well as plan and execute an independent project to benefit the community at large. Alan decided to work with Interfaith Hospitality Network of Augusta to help benefit their mission of providing temporary housing for Augusta’s homeless. With fellow Scouts, adult leaders, family, and friends, Alan contributed over 140 hours of service to paint the interior and exterior of a house, repair kitchen cabinets, install a new kitchen sink and countertops, and do yard work to transform the house into a home for a homeless family. As a result of his outstanding accomplishment, Alan was chosen to receive the “2012 Eagle Scout Project of the Year” award. The award will be presented in March 2013. Your gift to United Way makes it possible for local youth to participate in the Scouting program where they receive the support and training necessary to reach their full potential.

*Percentage of funding allocated to this impact area in 2012.

12 | United Way of the CSRA



or many years, United Way has supported “special initiatives” through grants as part of our community-building strategy. We are improving the lives of local residents with a focus on promoting collaborations and partnerships, enhancing volunteerism, increasing capacity building, fostering leadership and diversity, and supporting community development. Impact through grants is just another way your United Way is reaching out at the local, state, and federal level to secure resources beyond our campaign funds. Special initiative outcomes are tangible, impressive, and show a positive influence in our communities. Although today’s challenging economy continues to add pressure and urgency within all segments of society, United Way of the CSRA’s commitment to set bold goals, forge effective partnerships, and achieve meaningful results has never been more important. Working together with community partners, we continue to be committed to helping children succeed in school, improving the health of families, promoting financial stability, and strengthening the overall vibrancy of our community.

In 2012, United Way was successful in securing the following grants: AmeriCorps*VISTA Grants  Corporation for National & Community Service, Georgia State Office – AmeriCorps*VISTA


Standard Program - Intermediary sponsor for 25 VISTAs and 1 VISTA Leader to provide capacity building assistance - human capacity, financial capacity and social capacity - to nonprofits in need in counties served by United Way

Corporation for National & Community Service, Georgia State Office – AmeriCorps*VISTA


Summer Program - Intermediary sponsor for 21 Summer Associates to provide summer service-learning activities to Title I at-risk and homeless youth

TOTAL AmeriCorps*VISTA Grants


Other Grants  Border Bash Foundation – School supplies for at-risk children in five local counties


 City of Augusta - Community Development Block Grant (CDBG) – AmeriCorps*VISTA


Program coordination support

 City of Augusta - Emergency Solutions Grant (ESG) – Community Voicemail for 50 homeless



 City of Augusta - Emergency Solutions Grant (ESG) – Reallocated - Extended Community


Voicemail services for area homeless

2012 Annual Report | 13

Grants (Cont.)  City of Augusta - HUD Homeless Continuum of Care – Bus tickets for homeless persons


 Community Foundation for the CSRA – Community Voicemail for 200 homeless and at-risk


clients in Richmond, Burke, Columbia, and McDuffie Counties

 EFSP – Emergency Food and Shelter Program - Funding for utilities, rent, mortgage, shelter, and food


assistance for local residents

 Georgia Department of Community Affairs – Vouchers for Shelter - Hotel/motel stay to prevent



 Georgia Department of Community Affairs – Homeless Count in 10 counties – Burke, Glascock,


Lincoln, Taliaferro, Wilkes, Emanuel, Jefferson, Jenkins, McDuffie, and Warren Counties

Nicholson Revell, LLP – Born Learning Initiative

 Walmart - Volunteer Income Tax Assistance (VITA) – Free income tax preparation and earned-

$500 $15,000

income tax assistance to low income individuals

 Youth Service America (YSA) – Youth volunteers MLK Day of Service Project with AmeriCorps*VISTA





$177,641 $784,842

Lend Your hand. Raise Your voice. Make a difference in Your community.

We can do more Together than alone.

14 | United Way of the CSRA

In 2012, United Way Impacted the Community Through Special Initiatives, Services and Programs as Follows: 2-1-1 Information and Referral Call Line – Realized

Feed the Children – Served as sponsoring agency with

consistent monthly increases in 2-1-1 call volume with Information & Referral Specialists receiving 24,713 calls. Also, secured Memorandums of Understanding and Agreements with the American Red Cross of Augusta and the Department of Public Health to utilize 2-1-1 as an integral part of information and outreach efforts in times of disaster.

Teleperformance to distribute 800 boxes of non-perishable food and personal hygiene essentials to approximately 400 families pre-identified as food insecure and suffering from food hardship. The supplies, valued at over $35,000, were provided by Teleperformance through Feed The Children.

2-1-1 Information and Referral Website – Saw expansion of 2-1-1 website usage with 2,774 web sessions taking place in 2012.

2-1-1 On the Go! – Provided 80 homeless clients with 2-1-1 On the Go! Kits to support housing, employment, and supportive service needs. Local bus tickets were provided to 93 homeless clients in support of essential services transportation.

Born Learning – Continued to provide Born Learning educational materials to 112 sites throughout 12 counties as part of our goal to inspire everyone who impacts young children, ages birth to age 5, to make the best possible decisions to boost school readiness. Christmas Clearinghouse – Expanded the Christmas Clearinghouse program to provide greater outreach to rural counties, providing assistance for nearly 15,000 individuals throughout the CSRA. Community Voice Mail (CVM) – Ensured the continuation of Community Voicemail services for 200 unemployed and homeless individuals, with recipients logging into their accounts 3,877 times and callers leaving 2,281 messages for the participants. Augusta is only the second community in Georgia to provide this important service. Added Communities in Schools of Burke County and Goodwill Job Connection as CVM host sites.

Early Learning Substitute Teacher Program – Collaborated with United Way of Greater Atlanta, Beulah Grove Baptist Church, and Goodwill to bring a free Early Learning Substitute Teacher Program to Augusta for the second year. The 21 graduates of the program are now certified to substitute in area Daycare and Pre-K programs throughout the CSRA.

FamilyWize Prescription Discount Card – Saved the community $188,451 in prescription drug costs through the FamilyWize program ($968,911 saved since its inception). In 2012, these free-of-charge prescription discount cards were used 17,485 times throughout five local counties.

Project Serve – Hosted the annual Day-of-Caring, Project Serve, with 18 companies and organizations and nearly 300 volunteers participating in “hands-on” projects at 15 local nonprofit agencies. Stuff the Bus – Conducted the fourth annual Stuff the Bus School Supply Drive, with the aid of a grant from the Border Bash Foundation and in collaboration with over 40 local companies who donated supplies collected at their places of business. Supplies valued at over $24,000 were distributed to children in Burke, Columbia, Jefferson, Lincoln, and Richmond Counties. Americorps*VISTA Programs – Please refer to the VISTA article on the following page for further details.

VISTA – Brought on board 22 full-time VISTAs to assist 22 local nonprofit agencies.

VISTA MLK Day of Service Project – Collected and distributed 12,000 pounds of personal hygiene items.

VISTA Youth Service America (YSA) – Provided quality summer service-learning programs for 1,828 Title 1 students.

Volunteer Income Tax Assistance (VITA) – Partnered with 30901 Development Corporation, Action Ministries - Augusta, and Augusta Technical College to provide free tax preparation assistance for 840 individuals with $951,610 in refunds to the taxpayer and $369,529 in Earned Income Tax Credits (EITC).

Vouchers for Shelter Program – Provided 128 emergency shelter beds to victims of disaster in the CSRA.

Ask us about the free FamilyWize prescription discount card that can save you money on qualifying prescriptions.

2012 Annual Report | 15

AmeriCorps*VISTAs Make Huge Impact on Local Community! United Way of the CSRA has been proud to serve as an intermediary sponsor for the AmeriCorps VISTA (Volunteers in Service to America) PROJECT UNITE Program in the CSRA for the past six years. AmeriCorps VISTA taps into the skills, talents, and passion of community members who want to volunteer in support of community efforts to overcome poverty. VISTAs commit to work full-time for a year at local nonprofit organizations to build the organizations’ capacity to carry out programs that fight poverty. VISTAs recruit and manage community volunteers, raise funds, and help start and maintain programs and services. They support programs that improve academic performance, expand job opportunities, develop financial assets, reduce homelessness, and improve health services. They also support programs that increase housing opportunities, increase economic opportunities for lowincome veterans and military families, and expand access to resources for those living in rural and urban areas of poverty. In return, the VISTA service expands members’ skills and experience and affords them a small living allowance stipend; paid health, dental, and vision insurance; child care assistance; education dollars; and can lead to employment opportunities at the end of their service.

KEY FACTS n 9 9 AmeriCorps VISTA members have served in the VISTA Program over the past six years and have helped support United Way’s efforts to overcome poverty and strengthen and support nonprofit organizations. n 2 2 current full-time VISTAs brought on board by United Way are currently building the capacity of the following local nonprofits (host agency sites):

z American Red Cross of Augusta

z Hope House, Inc.

z Augusta Partnership for Children

z The Lydia Project

z Augusta Training Shop

z MACH Academy, Inc.

z Augusta Warrior Project

z Mercy Ministries

z Boys & Girls Clubs of the CSRA

z Ronald McDonald House Charities of Augusta

z Columbia County Cares

z SafeHomes, Inc.

z CSRA Economic Opportunity Authority, Inc.

z The Salvation Army

z CSRA Partnership for Community Health, Inc.

z Senior Citizens Council of Greater Augusta and the CSRA, Georgia, Inc.

z Family Counseling Center

z St. Stephen’s Ministry

z Family Promise of Augusta

z United Way of the CSRA

z The Family Y

z Friendship Community Center

n 92% of AmeriCorps’ host agency sites say VISTAs helped them increase the number of persons the nonprofit served. n 72% of AmeriCorps VISTAs continue to volunteer in their communities after their term of service ends. n 8 6% of former AmeriCorps VISTAs indicated that their VISTA service experience and training helped to a great extent in their job, educational pursuits, or community service activities. n 25 AmeriCorps VISTAs have obtained employment at the end of their term of service since program inception.

16 | United Way of the CSRA

AmeriCorps*VISTAs (Cont.) n 3 ,825 CSRA volunteers were recruited and engaged in more than 25,600 hours of volunteer services. Of this total, 1,000 were youth volunteers (up to age 21). n 4 00 families were provided with food and toiletries as part of VISTAs service project – Feed the Children. Teleperformance provided the supplies through Feed the Children, and distribution was handled by United Way and VISTAs. n 1 ,828 Title 1 students throughout the CSRA were provided with quality summer service-learning programs by 21 Summer VISTA Associates – mentoring and tutoring in Math and English, and other leadership development activities geared towards helping to prevent summer learning loss and enhance career development. n 1 2,000 pounds of hygiene items were obtained and donated to the Richmond County School System as part of the VISTA MLK Day of Service project. This project benefitted approximately 6,000 students experiencing the effects of poverty. n 1,912 homeless individuals were provided with emergency hygiene kits as part of the VISTA MLK Day of Service project.

VISTAs IMPACT THE COMMUNITY! In 2012, 22 AmeriCorps*VISTAs raised $481,605 in donations, recruited 3,825 volunteers, and generated over 25,600 hours of service at a value of $521,728. The VISTA program had a $1,003,333 impact on our community for the year.

LAZY, HAZY DAYS OF SUMMER FUN! For students, the summer months typically mean a break from the daily routine of school and homework. This past summer though, over 1,800 children from Title I eligible schools engaged in summer educational programming alongside United Way’s Summer VISTA Associates. These volunteers helped build communityschool partnerships in schools where a significant population of the students are economically disadvantaged. Not only did students receive mentoring and tutoring in Math, English, and Character & Leadership Development, but they were also given training opportunities to help prevent summer learning loss and build career development. In its fifth year of participating in the Summer VISTA Associate program, United Way was able to place volunteers at ten different host agencies throughout the CSRA. John Harvey, a History major at South Carolina State University and a Summer VISTA Associate, helped explain how the program maximizes community impact by stating, “You learn a lot and you get to help others, and if you like working with kids, this is definitely the place for you.” And as Nicolas Ortiz, a Spanish major at Columbus State University, points out, “It warms my heart to see a child taught by me succeed in school.”

A two year veteran of the program, Summer VISTA Associate Nicolas Ortiz works with children at Boys & Girls Club of the CSRA.

Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has. – Margaret Mead

2012 Annual Report | 17



nited Way of the CSRA is a volunteer-driven organization. Throughout the year, volunteers from the community serve in a variety of capacities‌.from the Board of Directors who provides governance and direction for this United Way, to all the volunteers who help with our various special events and initiatives. Their work is an excellent example of the spirit of volunteerism and of community that exists in the CSRA. The following pages list many who gave of their time and talent this past year to create opportunities for a better life for all. United Way thanks you! You truly made a difference, and we could not succeed without YOU!

2012 Board of Directors Thank you to the Board of Directors for your continued engagement in our community and guidance in leading United Way of the CSRA, our work, and our collective impact. Chairman of the Board Stan Shepherd AT&T

Chair of Nominating Dr. Greg DeLoach First Baptist Church of Augusta

Immediate Past Chair J. Michael Ash, PhD Retired

Chair of Outcomes Dr. Faye Hargrove Hargrove Leadership Services

Chair-Elect of the Board Zack Daffin Georgia Bank and Trust Company

Chair of Planning David A. Belkoski University Health Care System

Chair of Campaign Mike P. Hogan John Deere Commercial Products

Dana T. Atkins The Augusta Chronicle

Treasurer Rick Evans Serotta Maddocks Evans, CPAs Chair of 2-1-1 Advisory Council Dr. Alice M. Frye Retired Chair of Building Thomas M. Blanchard III Blanchard & Calhoun Real Estate Company Chair of Community Investment Greg Scurlock First Bank of Georgia Chair of Human Resources J. Edward Enoch J. Edward Enoch, PC Chair of Marketing Dr. Anthony Robinson Georgia Regents University

18 | United Way of the CSRA

William C. Bohling Retired Roger Duke Savannah River Nuclear Solutions J. Truitt Eavenson Georgia Power Becky Flickinger Atlanta Gas Light Company Marian F. Futrell Procter & Gamble Manufacturing Company Rev. Dr. Charles E. Goodman, Jr. Tabernacle Baptist Church Eddie Huff Systematic Sales Partners, LLC J. Randy Johnson Southern Nuclear Operating Company Scott D. Johnson Columbia County Board of Commissioners

Linda R. LaMarr Richmond County Board of Education Sanford Loyd Sanford Loyd, CPA, PC Tina Marshall-Bradley, PhD Paine College Ted Myers Savannah River Remediation Sue Parr Augusta Metro Chamber of Commerce Major Scott Peebles Richmond County Sheriff’s Office John L. Ray WRDW TV News 12 Bob Richards, Jr. Bob Richards Auto Group Wilbert T. Roberts Retired Wendell C. Smith Department of Juvenile Justice Samuel E. Tyson, Jr. Tyson Walker Group Rev. Philip Vestal Harlem Baptist Church Walter Wilson Savannah River Nuclear Solutions Agency Representative Jennifer Pennington American Red Cross of Augusta

2012 Partners for good Through the generous sponsorships and gifts-in-kind donations from our Partners for Good, United Way is able to continue producing our many special events, trainings, and marketing initiatives, even in the face of a challenging economy. Because of their generosity, we are able to provide more dollars to programs and services that help those in need in our local community. We are proud of the relationships we have with these generous supporters, and we are thankful to have them as our Partners for Good.

National Level ($10,000+)

Patron Level ($500 – $999)

Comcast CVS Pharmacy Kicks 99 Phoenix Printing Savannah River Nuclear Solutions Southern Nuclear Operating Company WAGT NBC Augusta 26

A.B. Beverage Augusta Riverhawks Augusta Technical College – Waynesboro Campus The Kroc Center Reynolds Plantation Windsor Jewelers

Masters Level ($7,500 – $9,999)

A big “Thank You” to Kicks 99 for its ongoing support of United Way and the community through the annual Million Pennies for Kids Guitar Pull! Funds from this fun concert help meet the needs of families throughout the CSRA each year.

Richmond County Board of Education

Green Jacket Level ($5,000 – $7,499) The Augusta Chronicle Enterprise Mill Events Georgia Power Kendrick Paint and Body Procter & Gamble Manufacturing Company University Health Care System

Champion Level ($2,500 – $4,999) ADP American Audio Visual Services, Inc. Augusta Housing and Development Department Blanchard & Calhoun Real Estate Company Border Bash Foundation Electrolux Georgia Bank & Trust Company Savannah River Remediation

Eagle Level ($1,000- $2,499) Akima Dollar General Mr. Chris Meadows, Protection Services Inc. Outback Steakhouse

Mulligan Level ($100 – $499) Auben Realty Augusta Entertainment Complex Augusta GreenJackets Candlewood Suites Carrabba’s Italian Grill Chancey’s Wrecker Service Coca-Cola Bottling Company, Inc. Dark Horse Limousine Georgia Theatre Company Georgian Financial Consort, Inc. Hampton Inn Holiday Inn Express Kellogg’s McDonald’s McDuffie Box Company Pandora The Pepsi Bottling Group, Inc. Putt-Putt Fun Centers, Inc. UPS Wedges and Woods

2012 Annual Report | 19

2012 Partner Agencies Your contributions to United Way of the CSRA provide funding for 42 health and human service programs at the following partner agencies. The programs provided by these partner agencies have a great impact on those in our community who are in the most need of services and would otherwise struggle. For a complete list of funded programs, please visit our website at American Red Cross of Augusta Jennifer Pennington

Friendship Community Center Leonard Maxey

Augusta Training Shop, Inc. Audrey Murrell

Girl Scouts of Historic Georgia Margaret Skene

Boys & Girls Clubs of the CSRA Kam Kyzer

Hope House, Inc. Karen Saltzman

Boy Scouts of America, Georgia-Carolina Council, Inc. Jeff Schwab

Rape Crisis and Sexual Assault Services Anne Ealick-Henry

Child Enrichment, Inc. Dan Hillman

Ronald McDonald House Charities of Augusta Betts Murdison

Christ Community Health Services Jeff Drake

SafeHomes, Inc. Aimee Hall

Columbia County Community Connections Julie Miller

The Salvation Army CPT Tony Perez

Communities In Schools of Burke County, Inc. DeAndre Davis

Senior Citizens Council of Greater Augusta and the CSRA, Georgia, Inc. Kathleen Ernce

Easter Seals East Georgia Sheila Thomas Family Counseling Center of the CSRA, Inc. Dawn Jett The Family Y Dan McConnell Fireside Ministries Phin Hitchcock


20 | United Way of the CSRA

Shiloh Comprehensive Community Center Elizabeth Jones The Speech & Hearing Center Rhonda Kalbas St. Stephen’s Ministry of Augusta, Inc. Judy Pugh

United Way would like to say “Thank You” to the 1,798 volunteers who generously devoted their time, talent, and energy in over 25,818 hours of service to produce results and help advance our mission in 2012. We couldn’t have done it without you!

2012 Caring Club® Participating Merchants Introduced as a way to say “Thank You” to the donors who so generously support United Way of the CSRA, the Caring Club® program continues to expand and grow. Individuals who give a minimum gift of $150 or more undesignated a year automatically become members of the Caring Club®. This provides donors discounts and special offers at area merchants all year long. This year alone, they could enjoy discounts at 43 area merchants! Many “Thanks” to the following businesses for their support of United Way’s Caring Club® over the past year. 1 Hour Optical, PC Adventure Crossing Amelia’s Buds & Blooms Anderson Photo, Inc. Anew Salon Augusta Canal Augusta Training Shop Café 209 California Dreaming Coleman Lake Restaurant DJ Productions Evoke Eye Care One Laser Vision Center The Family Y Fehrman Investment Group

Fireside Outdoor Kitchens & Grills Fosters Restaurant French Market Grille Georgia Aquarium Honeybaked Ham Co. & Café J. Edward Enoch, P.C. Jiffy Lube Jump City Kyoto La Dolce Vita Salon M.R.T. Muscle Restore Therapy MTL Automotive Murphy & Robinson Opticians Papa John’s Pizza Poblano’s Mexican Grill

Riverbanks Zoo & Garden Roly Poly Sandwiches Salon West Shaffer Computer Services Sixth at Watkins Sonic Sticky Fingers Surcie Gifts, Inc. Symphony Orchestra Augusta Thrifty Car Rental Waynesboro Emporium Wedges & Woods William Mizell Ford, Inc. As of 12-31-12

2012 Loaned Professionals For the past 50 years, United Way of the CSRA has partnered with local businesses and their talented employees to raise the necessary funds to address critical needs in our community. Our Loaned Professional program provides local employees executive training in public speaking, management, and leadership and gives them the opportunity to work with hundreds of companies and organizations. Loaned Professionals help administer workplace giving campaigns and raise awareness about the many resources and needs in our community. Their unique insight and tireless energy help create a culture of giving that will enrich our community and make a difference in thousands of lives. In 2012, we were proud to add five Loaned Professionals to our team of advocates and alumni. We are thankful for their support and commitment to United Way and our community.

Class of 2012 Tracy Birmingham, Publix Richard Hillman, Savannah River Nuclear Solutions Larry Laughlin, Sponsored by Georgia Bank & Trust Company and Georgia Power Shannon Newton, Elliott Davis, LLC Jean Stump, U.S. Department of Energy

(Left to right): Jean Stump, Shannon Newton, Larry Laughlin, Tracy Birmingham, Richard Hillman. Also shown, Sharn Vericella, AmeriCorps*VISTA Member.

2012 Annual Report | 21

2012 CSRA Campaign Cabinet Mike Hogan, Chair

John Deere Commercial Products

Dr. J. Michael Ash


Pat Blanchard

First Bank of Georgia

Pat Brown

John Deere Commercial Products

Zack Daffin

Georgia Bank & Trust Company

Dr. Alice Frye


Larry Laughlin


Tim McGill

Georgia Power

Yvonne Meeks

SRP Federal Credit Union

LaMesha Pressley

Savannah River Remediation

Karen Ribble

Georgia Regents University

Bob Richards

Bob Richards Auto Group

Tammy Rimes

Savannah River Nuclear Solutions

Dr. Anthony Robinson

Georgia Regents University

Kim Romaner

Possibilities Amplified

Heather Seigler

Morgan Stanley Smith Barney

Stan Shepherd


Shelia Stuberfield

First Bank of Georgia

Margaret Taylor

CSRA Credit Union

Caroline Thomas

University Health Care System

Anna Wilds


Pam Wood

U.S. Army Corps of Engineers

2012 Burke County Cabinet Lindsai Mobley-Gentry, Chair The Mobley-Gentry Firm

YOUR UNITED WAY TEAM Executive La Verne H. Gold – President/CEO Lucinda Grace – Executive Assistant to President

Finance Debbie Brown – Director of Finance      Kenya E. Jones – Senior Finance Manager

Marketing and Communications Vicki Fricks – Manager of Marketing and Communications

Resource Development Rina Powell – Senior Director of Resource Development Stefanie Frickey – Resource Development Manager Kim Grimes –  Resource Development Manager Erica Neet –  Support Services Administrator Elvin Thompson –  CFC Coordinator Martina Wilson – Resource Development Assistant

Community Impact Brooke Steele – Director of Community Impact Kara MacVean –  2-1-1 Database Specialist Cheryl Odom –  Administrative Assistant Joan Stoddard –  Community Building Coordinator Nancy Szocinski –  2-1-1 Coordinator Amanda Trotty –  2-1-1 I&R Agent

Beverly Black

Capital City Bank


DeAndre Davis

Communities in Schools of Burke County

Valerie Kirkland

City of Waynesboro

John Nichols

Purification Cellutions

Steve Whighams – AmeriCorps VISTA Leader Maria Hall – AmeriCorps VISTA Sharn Vericella – AmeriCorps VISTA

Amy Nunnally

Burke County Board of Education

Ashley Roberts

Burke County Chamber of Commerce

Suzanne Sharkey

Georgia Power

Trinetta Skinner

City of Waynesboro

22 | United Way of the CSRA

2012 Balance Sheet AS OF DECEMBER 31, 2012 (UNAUDITED) ASSETS

Cash and Temporary Cash Investments (including interest-bearing deposits)

$ 2,372,777

Campaign Pledges and Other Receivables (less allowance for uncollectible)

$ 1,693,964

Fixed Assets (Net)





Other Assets


$ 4,141,003


Accounts Payable and Accrued Expenses



Allocations Payable to Agencies



Designations Payable



Total Liabilities

$ 1,397,382





Temporarily Restricted

$ 1,757,707

Total Net Assets

$ 2,743,621


$ 4,141,003

2012 Annual Report | 23

Premiere Sponsor

24 | United Way of the CSRA

Presenting Sponsor


American Family Mutual Insurance Company and its Subsidiaries, American Family Insurance Company Home Office – Madison, WI 53783 006770 - 1/13 ©2013

2012 Annual Report | 25

Presenting Sponsor

Southern Nuclear is proud to support the mission of United Way of the CSRA.

Our mission: To supply clean, safe, reliable energy today and for generations to come.

26 | United Way of the CSRA

Presidential Sponsors


Giving back to the communities we serve is nothing new for Georgia Power. In fact, community service helps define who we are as a company. Our employees donate thousands of personal hours in service each year. We are dedicated not only to providing safe and reliable electric service, but also to enriching our neighborhoods and communities. Giving back is a big part of how we serve Georgia.

Working hand in hand to keep Augusta healthy As a not-for-profit community hospital, our mission is to serve the residents of the CSRA. Every year, University provides millions of dollars in uncompensated indigent and charity care to help some of our most vulnerable neighbors. University also partners with United Way to help keep our community a great place to live for generations to come. University is dedicated to all facets of our community, and we wouldn’t have it any other way.

2012 Annual Report | 27

This publication has been made possible through the generosity of Phoenix Printing.


Give a little; give a lot to change lives. Every gift counts! Your gift is invested locally where you and your family live, work, and play.


Champion a cause. Make change happen with your voice.


Every day ordinary people are accomplishing extraordinary things by volunteering. Give your time. Give an hour. Give a Saturday. Give your best!

1765 Broad Street n P.O. Box 1724 Augusta, Georgia 30903-1724 Tel. 706.724.5544 n Fax 706.724.5541

2012 Annual Report  

Report of United Way of the CSRA's accomplishments for 2012

2012 Annual Report  

Report of United Way of the CSRA's accomplishments for 2012