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your destination manager

Vesna

A Destination Management Company


welcome Vesna Tours invites you to the history of our long association with esteemed Education Organizations & Global Institutes which has played a vital role in enhancing our specialization in logistical handling of travel business over the years. At Vesna, we treat each of our clients as part of our family. So Welcome Home! We also thank and appreciate the support and patronage conferred by each of our distinguished guests from all parts of the world. We look forward for continuous support and an everlasting association. With best wishes,

Mishkat Ahmad Director


US Representation K

athy Pattison has had a long career as an admission professional with experience in developing and implementing recruiting strategies to meet institutional goals for graduate business schools. She began her career in graduate admissions at the NYU Stern School of Business and has served as Assistant Dean for admissions and financial aid at Fordham University’s MBA program, as well as Director of Admissions at The Mason School of Business at The College of William and Mary. Currently she is an Educational Consultant and Tour Leader for The MBA Tour. She leads tours in East Asia and India where she has experienced firsthand the exceptional program planning and high level customer support provided by Mishkat Ahmad and his team.

Vesna Services in the Indian Subcontinent l  EMBA, MBA and Undergraduate Study Tours l  Conferences, Meetings and Exhibitions l  Custom Travel Packages

Kathy Williams Pattison Williamsburg, Virginia Vesna Tours Pvt. Ltd. UG #1, Thapar House Commercial Complex, Yusuf Sarai New Delhi – 110 049 (India) Skype - k.pattison M: +1-757-880-4863 E: kpattison@vesnatours.com W: www.vesnatours.com


about us T

he founder members at Vesna have worked at different platforms in multiple organizations & gained experience by being associated with leading organizers and business providers globally. Vesna Tours has been established with a vision to create more partners in the field of Global Education & business association. Our dedicated team of professionals bring along their enriched experience of working with the Global Institutes for more than a decade. On each of their tours, the business travelers have experienced something new & innovative, smartly packaged into their itinerary through Vesna team. We strive to provide the best services in the industry combined with our untiring energy, enthralling enthusiasm and unmatchable experience - with the working association created with our distinguished customers for almost 15 years, our team shares a very unique reliability factor with each of our valued customers.

I have used the services provided by Vesna team many times and have always been impressed by their speed of response, accuracy, efficiency and attention to detail. They are very reliable and provide peace of mind and value for money.

Kathryn Shaw Acting Head International Office University of Hertfordshire, U.K.

we the people.

Team at Vesna is truly customer oriented and the services extended are exemplary !. If you are planning an Asian tour, I would suggest to contact Vesna before looking in to any other Travel Management Organization. As a logistics partner, I highly recommend Mishkat and his team & wish them all the luck for their future endeavors.

Preety Bansal Country Manager (India) Newcastle University, U.K.


mission V

esna Tours, as an organization, strives to create a new beginning in the travel industry led by committed professionals with years of experience. With our in depth experience and knowledge, combined with passion and honesty, we can assure you that you will never have to look for another Travel Service Manager. We offer comprehensive and all-inclusive travel and event services for groups and individuals in India, Sri Lanka, Nepal & UAE. Vesna tours continuously endeavor to meet the needs of its customers for total value by offering reliability in their professionalism as a unique service package. We not only aim at providing outstanding service but also for an integrated travel package that will make your travel more efficient and accommodating. Customer satisfaction is our ultimate motivation and goal.

focus

With our experience in both the developed as well as emerging markets, we do our utmost to provide the best quality business study trips. With our extensive experience combined with our associate & network partners, we always focus to provide a customized program that will ensure to offer a specialized package in consistency to client’s requirements.


core values Business Ethics 

Vesna is committed in upholding highest business ethical standards. Our positive approach of adhering to the commitments made to you and taking care of the minutest of your requirements with complete honesty will change the way you travel

Reliability 

Our team is pro active in detailing & is unique in its ability to map the customer requirements with the available resources making it reliable at all times

Predictability  Our back end and operations’ team work on multiple back up plans and is prepared for any situation to ensure that the services are not bound by constraints Teamwork 

We foster an environment wherein we can efficiently utilise the abilities of all team members to achieve goals. We work on the premise that the whole is greater than the sum of the parts

Passion for Winning  Vesna has a “can do” attitude and believe that nothing is impossible thus allowing us to work relentlessly to achieve goals and honouring our commitments. Our “never say never again” attitude has made our guests return to us after their first experience

Our Expertise We specialize in organizing International Conferences & Exhibitions, Educational Roadshows, EMBA, Undergraduate International Study Tours.


quality management Our efforts are always aimed at providing a consistent & quality product with competitive pricing while operating within recognized industry standards. Upon identifying the customer requirements, our team enforces Quality Assurance techniques, thus creating a comprehensive & a rigorous Quality Management plan. This ensures a higher degree of confidence to the customer that we will produce a solution to meet their needs & succeed in our delivery of services. QM is a philosophy of our service standards at Vesna, hereby embracing principles such as complete employee involvement, continuous improvement at all levels, and customer focus, as well as being a collection of related techniques aimed at improving quality, clear goal-setting, and performance measurement from the customer perspective.

Vesna Tours is all about developing relationships. They offer their clients customised services and make each one of them feel special. Having known Mishkat and having worked with him for a long time we are sure that Vesna Tours will continue to offer efficient and dedicated services to any organisation.

Padmini Parameswaran Operations Manager, Northumbria University UK, India Liaison Office

I have known Mishkat, the Founder Director of Vesna Tours, I was actively involved with University of Abertay Dundee’s [UAD] student recruitment and academic link activities in South Asia. From the very first introduction Mishkat impressed me with his passion, pride and zeal in endeavouring to provide us with every logistical support for my team, and also for the British Council fairs and exhibitions in the subcontinent. With all these excellent experiences have been dealt with by a totally honest, diligent and sincere group of people now being led by Mishkat, I unreservedly commend ‘Vesna Tours’ to anyone or group/s requiring all-round support services while touring in the sub-continent. I wish every success to this new and youthful enterprise.

Prof. Susanta SARKAR Emeritus Professor of Civil Engineering Ex-Director of Overseas Affairs South Asia University of Abertay Dundee Scotland, UK


services

Conferences and Exhibitions A group of experienced professionals at Vesna has specialization and expertise in organizing International Conferences for over 15 years. We provide complete logistical and Travel Management Services to the institutes in planning Conferences and Meetings.

Institutional Seminars The goal of these seminars is to examine the changing nature of Executives’ expectations in the contemporary environment, and appropriate management responses to those expectations. The Seminars aim to provide institutions with a range of information on the effects of the emergence of “executives as consumers” on programmes, teaching and learning, as well as on the management arrangements and services which support needed changes. Special attention is provided to the implications of this trend for staff development, marketing, customer relations and new orientations in planning services.

International Conferences With our experience and attention to detail in every aspect of the conference field, we ensure to avoid all the pitfalls in the organizational process. We provide a uniformly high level of service and the same business concept and service level is provided at each and every destination. Vesna provides professional design and organization counsel, including detailed budgeting for every meeting and incentive program. Our rich network of relations and expert destination know-how is the source of attractive solutions.

We strive to establish a long lasting partnership with international conference organizers as their global Professional Conference Organizer. The services we offer are as under: • Venue search • Budget planning • Meeting Space – Coordination and mapping of all Meeting Specifications • Co-ordinate support services of AudioVisuals, Signage’s, On-site Venue Management and On-site Registration Management • Hotel Allocation Management • Ground and Air Travel Management • Optional Tours - Accompanying persons program, Excursions, Pre and Post Conference Tours • Manage Hospitality Desk at the Venue and at the Airport • Social Dinners & Entertainment


services

Educational Tours Educational Road Shows Education Road shows provide fantastic opportunities for University representatives to meet Indian students who are interested in overseas higher education. Our Partnership model provides varied resources to offer event and mission management services for education providers. Vesna team excels in providing logistics support for Education Road Shows. Our services emphasize on the following: • Planning Calendar • Venue Research • Budget Preparation • Complete Travel Logistics – Venue Set up, Travel and Hotel arrangements, Logistics in handling Institutional visits and cultural activities • On-site Availability and Management • Handling of the Event with minute detailing Vesna offers a complete service package to the level of customer’s satisfaction.

EMBA, MBA and Undergraduate Study Tours Programs Vesna Tours is one of the leading resource teams in providing Travel and Logistics support in Indian subcontinent and UAE for Executive-MBA, MBA and Undergraduate International tours. India, one of the largest rapidly-growing economies of the world, constantly undergoing a million myriad changes with untiring infrastructural, urban and rural development reforms has invaluable lessons to offer everyone, from innovative economic development methods and solutions, to unique and ingenious business strategies. India is more than just an emerging global player, it is a truly fascinating and unique playground and every facet of the country gifts you a learning experience – a glimpse into the India’s enormity and intricacies. EMBA and Graduate International tours to India enable students to earn credit towards their current degree.

Vesna provides comprehensive program management and tour modules based on Travel & logistics and provides complete package that promotes global awareness & understanding: • facilitate and coordinate business meetings • organize special sessions and seminars • Accommodation in First Class and Deluxe hotels • Air and Ground Transport from International arrival till final departure of the group • Visits to places of cultural interest to experience Indian culture • On-site management • Experienced Relationship Manager to accompany the group & remain point of contact The duration of the study tour ranges from one and a half week to three weeks and the size of the tour varies from 10 to 50 participants. The tour covers business cities of India like New Delhi, Mumbai, Bangalore, Pune, Chennai & Hyderabad primarily.


Business Meetings


services

Leisure and Special Interest Journeys India as a country with endless variety, offers a stupendous range of colors, styles, customs, languages, history, architecture and geography, in addition to spectacular music, dance and folklore show almost every single day of the year. Visiting India is like visiting several countries rolled into one. India offers to experience religious fervor, and witness the enthusiasm and amazing feats accomplished by ardent devotees. You may also experience Wildlife tours where you get to see endless species of birds & mammals in 441 wildlife sanctuaries & 80 national parks. Various jungle safaris, tiger safari or wildlife photography expeditions are available for you to choose from. The largest Railway network in the world offers you to experience the most luxurious travel on Indian Train with numerous choices viz. Royal Rajasthan on Wheels, Palace on Wheels, Deccan Odyssey, A Spiritual Journey, The Golden Chariot & The Indian Maharaja – Luxury Tours by Indian railways covering regions of India in the most fashionable and luxurious way.

We plan and arrange customized tailor-made holidays for individual and group travelers: • Art and Literature Tours • Heritage Tours • Religious & Spiritual Journeys • Fairs & Festivals • Wildlife Safaris • Luxury moving Holidays


why vesna? Attention to details 

We at Vesna believe that attention to smallest detail is essential to make any trip or tour a success which makes a huge difference in the overall experience.

Organized and knowledgeable 

The difference between success and failure of a particular tour is the in-depth knowledge of the region. The vast experience of our team ensures that we are able to plan all aspects of your travel and are able to offer a well organized travel itinerary.

Crisis Management 

Our years of experience has ensured that we are geared to handle a wide range of situations with relative ease. Our Team has the capability to deliver under pressure.

We have travelled extensively with the Vesna team in recent years and are truly grateful for the support and resources they are able to provide for travel in India. Their professionalism and attention to detail on every aspect makes for problem-free travel each and every time. I look forward to continuing our relationship with the Vesna team.

Kerri Regan, Manager, Recruitment & Admissions Queen’s University, Canada

We strive to exceed customer expectations due to our continuous focus on quality, while our Professional Relationship Managers’ liaisons with various hotels and vendors ensures that you get what has been promised.

We have worked with Mishkat and his team since 2004. Since then, we have used their impeccable services for International Recruiting tours as well as short term study abroad planning. I personally would recommend Mishkat and Vesna, to anyone, anywhere in the world. If you are planning anything in India, I would advise you to contact Vesna before looking in to any other destination management company.

Availability 

Ryan Lemon

Vendor Relationships  Vesna scores over most others as we have exceptional vendor relationships that ensure that we are able to offer the best possible price and deliver the most efficient service. Quality Control 

Vesna team is available round the clock to serve its customer’s needs. Our positive approach of adhering to the commitments made, upholds highest business ethical standards.

Program Specialist, Office of International Education and Programs SUNY Oswego, U.S.


India is not just one of the world’s oldest civilizations, it is also the world’s largest democracy, and has made stupendous progress among developing nations. India has destinations, which offer a backdrop of unmatched beauty for a business meeting. Conferences here bring fresh meaning to the concept of combining work with pleasure. Amidst the countless ways that India captures the world attention as a tourist paradise, there also exists a dynamic business opportunity as a splendid venue for international conferences and conventions equivalent to global standards. India is undoubtedly a unique Conference Destination as it offers cultural and heritage sites, the exotic and mystical, excellent facilities of beach and adventure holidays which can be combined as pre and post conference tours.

destination INDIA


destination UAE Dubai has a rich cultural environment with art museums, film festivals (Dubai film festival) and performing arts centres, in addition to being a shopper’s delight, hosting the annually held Dubai Shopping Festival. Dubai is a city of excitement waiting to be explored holding the potential for one of the most significant international cities of the 21st century. The Dubai Convention and Exhibition Centre with an exhibition capacity of 42,000 square meters or the Airport Expo Dubai with a total floor space of more than 33,000 square meters as well as eighty 4 and 5 star hotels with more than 400 meeting rooms complete the outstanding exhibition and convention venues offered in Dubai. A variety of leisure activities and a wide range of sporting facilities - including skiing - make Dubai a MICE paradise.


destination NEPAL

Nepal is one of the most happening incentive travel destinations in the world – tucked away in the serenity of the Himalayas. It is an exciting mixture of unique culture proudly preserved, mind boggling adventure and remarkable natural beauty. Famed for its Annapurna Trekking Circuit, it is also becoming one of the popular yoga destinations. It has world-class convention facilities, exciting adventure products and special opportunities for sightseeing, dining, accommodation, shopping and much more.


destination SRI LANKA Separated from the Indian continent by the narrow Palk Strait, this tear-drop shaped island is popularly referred to as the “pearl� of the Indian Ocean. Sri Lanka is one of the top emerging markets related to Education field. Colombo, the capital of Sri Lanka is the hub and ideal place to organize / host Education Road-shows/seminars & large corporate Exhibitions & fairs. Sri Lanka has splendid beaches for water lovers. Swimming apart, there are great spots for scuba diving, snorkeling and surfing on the Negombo, Unawatuna, Hikkaduwa, Mirissa and Arugam Bay beaches. The Bentota River is a favorite amongst sailors, windsurfers and water skiers.


preferred partners Luxury & Business Hotels & Resorts The Luxury & Business Hotels & Resorts in India are situated in different parts of the country. The luxury resorts of India are ready to go miles to offer you an unforgettable pleasant experience combining the best of tradition and modernity. The highest standards of international service are met with the tempering of the warmth of traditional hospitality to offer the finest and the most luxurious experience.

Taj Hotels

Starwood Hotels

The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces and are recognized as one of Asia’s largest and finest hotel company. Taj Hotels Resorts and Palaces comprises 66 hotels in 42 locations across India and additional 16 international hotels.

Starwood is one of the world’s largest hotel and leisure companies. The hotel chains like Westin hotels, Le Meridien hotel & Resorts, Sheraton hotels, Four Points hotels offer quite a few number of hotels in India. They are distinguished by magnificent decor, spectacular settings and impeccable service

http://www.tajhotels.com

http://www.starwoodhotels.com

The Oberoi Group

The Lalit Hotels

(Oberoi & Trident hotels) The Oberoi Group was founded in 1934 and now operates 28 hotels and three cruisers in five countries under the luxury ‘Oberoi’ and five-star ‘Trident’ brands. Their immaculate service, quiet efficiency and high end luxury have won them many awards and accolades

Largest privately owned hospitality group in India - Bharat Hotels Limited has currently under its aegis 8 operational hotels, apart from the 9 upcoming hotels. The luxurious group will enchant you with their limitless hospitality and will leave an indelible impression for years to come. http://www.thelalit.com

http://www.oberoihotels.com http://www.tridenthotels.com

Airline Partners Jet Airways

Kingfisher Airlines

With its first flight in 1993, Jet Airways has come a long way to becoming the fastest growing airlines in the world. Connecting 24 international destinations and operating flights to and from 51 destinations in India, Jet Airways has won several national and international awards. 

Kingfisher aims at providing world class flying experience to its passengers. Kingfisher aircraft meets the global standards that are set in terms of safety and performance and incorporates the latest technology and each aircraft is fitted with a personalized in-flight entertainment system.

http://www.jetairways.com

http://www.flykingfisher.com


testimonials Congratulations to Mishkat and his team on their new venture. We have worked with Mishkat for many years, and have always been pleased with his exemplary and professional service. We look forward to continuing and strengthening our relationship with Mishkat and Vesna Tours.

The staff at Vesna Tours has managed The MBA Tour’s travel for years. They are very organized and very knowledgeable of the region and our clients feel most comfortable traveling with them. The MBA Tour will have Vesna Tours manage our travel.

Kathy Harrington

CEO The MBA Tour, US

Peter von Loesecke

Executive Director, Linden Educational Services, US

We have known Mishkat for more than a decade. Their dynamic & honest team offers highest level of personalized attention at all times, in addition to their professional handling. I personally would recommend Mishkat and Vesna team, to every globe trotter, without a doubt.

Sidharth Gupta

Director, Global Opportunities, India

I have worked with Mishkat for the past 5 years leading Executive MBA field seminars to India. He is truly customer oriented, 100% reliable, honest, trustworthy, and can give you local insights which turn into highlights on a study trip. As a logistics partner, I highly recommend him and his team.

Nick Barniville

Director, MBA Programs, European School of Management and Technology (ESMT), Germany

We have worked with Mishkat and the team for over 10 years and have consistently received a superb level of service – we have a team of university staff who travel to India and everyone has been delighted with all the arrangements made – first time visitors to a new country can sometimes be a little apprehensive so it is fantastic to have a friendly, reliable and professional local contact in all the cities we visit.

Gill Stephen,

Senior International Officer – India De Montfort University, UK

My work requires frequent travel around the globe, but I am always happy to return to India due to the hassle-free logistic services offered by Mishkat and team at Vesna Tours. Their on-time, reliable and friendly services make travel in India a pleasure, whether you are a first time visitor or returning for the sixteenth time. More importantly, their value proposition for accommodation and domestic travel will be hard to beat.

Rick Rudolph MBA

Head Marketing & Recruitment Duisenberg School of Finance, The Netherlands


team V

esna Tour’s rise has been led by the vision and the spirit of each one of its employees, who using their enriched collaborative experiences, unrivalled professionalism and knowledge create unforgettable memories. With indefatigable innovation and constant determination, Vesna Tours proactively began to provide an array of novel ideas. Vesna Tours is also continually evolving its technology to meet the ever changing demands of the rapidly developing global travel market.

Write to us

Vesna Tours Pvt. Ltd. UG - 1, Thapar House, Commercial Complex, Yusuf Sarai, New Delhi 110 049  INDIA P: +91 11 410 40600  E: info@vesnatours.com  W: www.vesnatours.com


Vesna Brochure 2011 Old