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The New Resident Experience I just helped my newest residents move in! I’ve been working with them for weeks, so I’m just as excited as they are. After reminding them about our Live it. Love it. Guarantee™, where we

guarantee their happiness or they can move out, I walked them to their new home. I then presented them with a “Welcome Home” gift and handed them the keys. We want to make sure all our new residents have a great move in experience and, based on the

resident feedback coming in, they do! Check out what our newest residents have to say!

- jdv

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WOW Matters, The Venterra Experience, 7th Edition