Michelle was great. She was knowledgeable about the property, saw to our needs as a family, and we never felt pushed to make a choice. We left and looked at one other property to make our decision. We were going to choose the other property due to more amenities on the grounds, but after dealing with their staff we chose Park Manor. The friendliness of the staff and the way we felt taken care of by Michelle outweighed the amenities at the other place. Thanks. - Kimberly Reed Park Manor Apartments Toured in February 2015
I would like to say that the customer service delivered at this location was beyond the Ritz Carlton. Itâ€™s the first time I have ever had more than one person in a team staff call me to see if I am still interested in the apartment. This not only made me feel special, it made me feel like someone important, like family. Thank you, Miguel, for the tour and the other two ladies who took the time to contact me. - Jeancarlo Gomez, Reflections on Sweetwater, Toured in July 2015
The apartment is for my parents who are moving from Baton Rouge to League City. Edgar is the associate who showed me exactly what my parents were looking for based on their needs. I have been apartment shopping for three months and have looked at everything. Stopping by your complex was by accident and I am glad I did because based on my recommendation my parents will be taking the apartment. Another shout out to Edgar. He was awesome and treated me like I was important whether I took the apartment or not. -
Reflections on Sweetwater is by far one of the best communities I have visited. I am thoroughly impressed with the grounds and the way they are kept. I am also impressed with the clubhouse and the landscaping. The asset that impressed me the most was Nikki, my leasing specialist. In the time that I have been a renter, I have never run into a leasing consultant or person as pleasant as Nikki. I was thoroughly impressed with her professionalism, knowledge, and dedication, and the apartments and their assets are unmatched. I can honestly say that she provides the type of customer care you remember for a lifetime. Before even taking a tour I was 80% in love with the complex just based on Nikki alone. - Sha Young, Reflections on Sweetwater, Toured in September 2014
- Timothy Glover, Fairways at South Shore Apartments, Toured in July 2015
Published on Feb 5, 2016
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