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Welcome Back To Texas Andrea Poston, Nicol Brown, Matthew Dobias, David Velasco Villa Lago Apartments, Fort Worth, TX We have some awesome new residents who just moved back to Texas after a short time in Hawaii. It appears that after packing up and moving to Hawaii, things didn’t work out for them as they had hoped, so they had to pack up again and move ALL the way back! They have two sons, Tre and Dayne. The very first time I met Tre, he was as happy as can be, telling me about all the things he loved about Hawaii. When I asked him if he was sad about having to leave, he said that the only thing that made him sad was that they had to sell ALL of their stuff just to come back here, including his Nintendo Wii. About a month later, Tre and his mom came back to see the apartment, and he remembered me. As soon as they signed a lease, I knew right then just how we could WOW them. We ordered a Wii mini, and a game to go along with it. We topped it off with a $75 gift card to Main Event, so that the family could escape the stress of moving for one night, and enjoy a fun night out together!

Super Sleuth Support Network For a Family’s time of Need Mollie Witt College View Apartments, La Porte, TX A resident came into the office at Col- to work. Mollie pulled the residents lege View to put in a service request. file. She didn’t find his mother in laws name listed, but saw the man’s “I won’t be in the apartment today. I am attending a funeral with my wife. sister listed as an emergency contact. She googled both names and My mother in law passed away,” the found nothing. Eventually she found man said. the family on Facebook; including “I’m so sorry for your loss. Is there any- a photograph of the mother in law. thing I can do?” Mollie asked. She started searching obituaries in the local papers, and searching “No,” the resident responded. He funeral home listings. The fifth funerdropped his head. al listing she tried was a charm. She Mollie asked the mother’s name. found a photo of a woman who had The resident then left the office, leav- recently passed that matched the ing Mollie concerned. She decided to photo on Facebook. Then she read put her super sleuth detective skills the obituary.

Mollie went to the corner florist, picked up a bouquet of flowers mixed with green plants, and made it to the funeral home in time for the service. She also made her condolences and made sure the plant would be able to be transported to the resident’s apartment at the appropriate time. She wanted the family to know they had her support while they were grieving.


WOW Matters, The Venterra Experience, 7th Edition  

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