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Birthday Cake Balls Mollie Witt College View Apartments, La Porte, TX Our resident, Mike, loves to hear about Mollie’s adventures to Austin. Mollie and her family like to take mini-trips to the city every now and then. Mollie learned that Mike had a special birthday coming up and decided to do something nice for him. She custom-ordered a box of S’mores and Strawberry flavored cake balls from Austin Cake Ball™ and had them delivered to his door. Since Mike didn’t have the time nor resources to travel often, Mollie thought she’d send a piece of Austin to Mike.

Helping with Diapers!

At the Finish Line!

Crystal Sanchez

Jessica Harrison, Danielle Roberson Chez Moi Apartments, Austin, TX

Zang Triangle Apartments, Dallas, TX One day I was at the store, purchasing a few items for the property. As I was checking out, I noticed one of our residents in line right behind me, with a package of diapers. I quickly scooped up the diapers and paid for them while picking up my own items. I love that we have opportunities like this to make someone’s day, even if it’s just as simple as paying for someone’s diapers when they need it!

‘’Pool Closed for Remodeling Until April 30th, Gym Access Limited” This was not good news for our sweet neighbor, Tammy. She had begun a weight loss journey four months earlier, and was just reaching the finish line! A week before the pool was to close, she came to one of our resident events, elated that she had only 8 pounds to go! She was excited about being able to wear a bikini to the pool this summer, and even more excited that she could stop paying her personal trainer! Knowing how hard she had worked to reach her goals, we made a point to con-

tact her about the pool remodeling. After losing 23 pounds, she was concerned that all of her efforts, and those of her trainers, were going to be squashed. What could we do to help her stay on track? With Marco’s help, we were able to open the office for Tammy and her trainer at 7a.m. each day so that she could still work out in the gym and not lose the money she had pre-paid to her trainer. In addition, we gave her a $200 gift card so that she could celebrate on April 30th – the day of her final weigh-in! She was pleased and grateful for the special gym access, but she was thrilled about the gift card! When she came in for her gift, she couldn’t thank us enough. She is positive that she has lost the last 8 pounds, and can’t wait to to hear about her final weigh-in!

Bunches of Fun at the Zoo Danny Banegas Jr., Vanessa Sullivan, Melissa Cordaway, Nicole Ponton, Beatrix Mueller Westover Oaks Apartments, San Antonio, TX Catherine has lived at Westover Oaks for the past 3 years, and has always been one of our favorite residents. She never fails to make us smile when she stops by the office. Recently we learned that her son-in-law returned from Afghanistan a few months ago with a bad case of PTSD. When this happened, she had to take in her daughter and three grandkids, and has been taking care of and supporting them ever since. We thought they deserved to have a special day out as a family. We decided to WOW them with 5 tickets to the San Antonio Zoo, and a Sonic gift card to enjoy lunch on us! 164

WOW Matters, The Venterra Experience, 7th Edition  

Read about the culture at one of Glassdoor's Best Workplaces for 2016, Venterra Realty. WOW Matters, The Venterra Experience, is packed full...

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