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Keurig Bliss Kelly Levesque St. Andrews Apartments, Pearland, TX John, a three-year resident, came in one day to pick up a package. It was a Keurig coffee maker that he and his wife, Debbie, had purchased as a Christmas present for his stepdaughter. He talked about how great this machine was and how much his stepdaughter wanted one. I asked if he had one, and he said no. He and Debbie had a regular coffee maker. But he was very eager to try out the Keurig once his stepdaughter got it set up. I knew this would be the perfect opportunity to WOW them. I purchased the same Keurig along with a box of assorted holiday coffees. When I knocked on their door. Debbie told me that they had already purchased this machine for her daughter, and did not understand why I was standing there with another one. Once I explained that this was a gift from us, and we just wanted them to know how much we appreciate them as residents, she got very choked up. She gave me a huge hug, and said I had just given them the best Christmas present ever!

When You Wish Upon a Star Amy Pollak, Shannon Stokes, Crystal Bradford Raintree, Baytown, TX We have a little girl, Remi, who has SO much personality for a four year old. We laugh so hard when she comes into the office. One day she came in and asked us if we could play dress up and have a tea party with her. We told her that we were thrilled for the invitation, but that we didn’t have any princess dresses to wear! She said that we couldn’t fit into hers, so she thought it would be alright if we wore our everyday dresses. She kept talking about how she loves princesses, and tea parties, and playing with dolls, adding “I haven’t had a new princess dress in so long!” Of course, when you are four, all these things are SUCH a big deal! So it was Raintree to the rescue! As soon as she left, we ran to Target and bought her everything from the new Cinderella movie: the dress, the crown, the hair, and the doll. To top it off, we decided to give her family of four $100.00 for a family night out to see the movie! They were curious when we called them into the office, but as soon as their little girl spotted the pretty blue bag sitting on the desk, she was so excited that her face lit up like Christmas morning! She wanted to go watch the movie immediately in her new dress! Ah, the joys of children! Funny how making someone else genuinely happy brings just as much joy to us. Thanks, Venterra, for allowing us to bless other people. 146

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WOW Matters, The Venterra Experience, 7th Edition  

Read about the culture at one of Glassdoor's Best Workplaces for 2016, Venterra Realty. WOW Matters, The Venterra Experience, is packed full...

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