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Welcome To The 21st Century

Emily Serebrenick, Frances Yanez, Jennifer Glenn, Kathi Price, Zuly Lozano Champions Green Apartments, Alpharetta, GA Mike has loved every minute of living at Champions Green. The team has the pleasure of seeing Mike every day, as he orders many items online that are delivered to the office. On one of Mike’s daily visits, Emily noticed Mike was (nonchalantly) using a Walkman. She was shocked by this discovery as she had not seen a Walkman since her teenage years. She wondered if Mike kept the cassette tapes for over a decade, or if he purchased them in thrift stores. Emily decided to WOW Mike and bring him into the 21st century by purchasing him an iPod, in his favorite color. Later that week, when Mike came into the office to pick up some more “packages” Emily gave him his gift. She told Mike how special he was to all the team members in the office and that they wanted to do something nice for him. Mike was choked up, even before he opened the gift. He opened the gift, realized what we’d done for him, and for once, was speechless. It took him a few seconds to get his bearings. He then told the team in a thousand different ways, how grateful he was for the gift and how special it made him feel. Mike was also so thrilled to have an iPod of his own.

Honeymoon Suite On Us Fabiola Celado, Andrea Doane South Shore Lakes Apartments, League City, TX At 9 p.m. on a Friday, our residents David and Allison called the maintenance emergency line. Their washing machine had overflowed, and would not stop running! The apartment was badly flooded. Saturday morning Bridget called to make sure everything had been taken care of. They explained that the maintenance staff would be back on Monday to add new padding, but that their apartment was a wreck. Bridget could hear the disappointment in his voice. She asked if there was anything we could do to make their day better. Imagine her surprise when David said there really wasn’t anything she could do, adding that they would be out all day because it was their wedding day! She felt so bad for them that she and Darlene made a reservation for a nice honeymoon suite at a nearby hotel. And to keep the celebration going, they left a lovely bottle of champagne. David was truly touched that we cared so much. And we were happy that we could turn the situation around, and give the newlyweds a relaxing night!


WOW Matters, The Venterra Experience, 7th Edition  

Read about the culture at one of Glassdoor's Best Workplaces for 2016, Venterra Realty. WOW Matters, The Venterra Experience, is packed full...

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