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Making Cinco De Mayo Happy Again Marie Jackson, Amber Place Apartments, Warner Robins, GA Last Tuesday I noticed our housekeeper, Marie, was not quite as lively and entertaining as she usually is. I asked her if she had any plans for the evening since it was Cinco de Mayo and she just replied with a short “No”. I was going to leave the conversation at that, taking the hint that something was going on with her and I did not want to pry, but as she continued cleaning the office, she suddenly and sadly mentioned that it was the two year anniversary of her daughter’s passing. As a mother, I was absolutely heartbroken for Marie at the thought of the unbearable pain of losing a child. Marie then opened up and spoke to me about her daughter and about the things that they enjoyed together, and Cinco de Mayo being a holiday that they would often celebrate together with food, fun and margaritas. She said that she has had a difficult time celebrating the holiday the past couple of years and usually takes her granddaughter, who was her daughter’s only child, to their favorite restaurant instead. Marie and I talked for a while and when she left my office, I knew that I wanted to do something for her. I decided to do a fun, colorful basket with a margarita kit and a gift card to Cheddar’s, her and her granddaughter’s favorite restaurant. Marie was very touched and appreciative and immediately started crying when she saw the basket of goodies. She cried and said how thankful she was to work for such a caring corporation.

The Perfect End to a Personal Trip Kimberly Agudelo, Tuscany at Lindbergh Apartments, Atlanta, GA Kim’s a true city girl – so much so, that living in Atlanta isn’t enough. She and her boyfriend have planned a long weekend in Chicago in September, just so that they can experience the food, sites and culture that another major American city has to offer! While talking about their upcoming trip, she told me about all the fun things they plan to do: take in a Cubs game, visit the Willis Tower so they can stand on the glass observation deck, go to the Navy Pier, and so much more! They looked into river cruises, but decided that that would be just a little too pricey, given everything else they had planned. Ding, ding, ding!!! The perfect WOW-EE! I quickly went online and made reservations for a 75 minute boat ride for their weekend 122

away. After a leisurely historic tour of the magnificent city and its architecture up and down the Chicago River, they would finish with a high speed thrill ride on Lake Michigan! Kim was so excited about this addition to their trip! But she was also confused about how I knew how to plan and schedule such a perfect gift!? I beamed and told her I was just listening :-) It made me so happy to know that I was able to make one of our staff so happy!! I can’t wait to see the pics of all the fun they had!

WOW Matters, The Venterra Experience, 7th Edition  

Read about the culture at one of Glassdoor's Best Workplaces for 2016, Venterra Realty. WOW Matters, The Venterra Experience, is packed full...

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