Our team noticed during a recent fire and safety pre-inspection that one of our youngest residents was starting to outgrow the Pack ‘N Play bed he’s been sleeping in since birth. Junior is a real bundle of energy, always up for a high-five, and he’s usually the first to roll into our resident events in a bright red Little Tikes Cozy Coupe. We found out at our Wings ‘N Brew event last week that Junior recently turned two. After his mom told us that he’s becoming a restless sleeper because his bed is too small, we knew we had the perfect idea for how to WOW them both. We bought Junior a new crib and mattress, a convertible crib that will turn into a bed as he grows older. Our amazing maintenance team spent the afternoon assembling the crib. We called Lauren, his mom, down to the office to pick up “a package” and she was shocked and overcome with emotion when she saw Junior’s brand new bed. Three days after we set the crib up in Junior’s bedroom, Lauren sent us the following email: “I just wanted express how thankful we are for the crib you got our son, Junior. Last week was an extremely tough week for us. Things didn’t seem like they were going up until I got phone call from Irene saying I had a “package” in the office. I can’t even put in words the impact it had on us, and I really don’t think I could thank you all enough. Being here at Zang Triangle has been amazing from the jump, and we are so blessed to call it our home. Junior loves his new bed! He is sleeping completely through the night. Thank you a million times for everything y’all do!”
LAUREN & JUNIOR RESIDENT
MATTHEW THARRETT, RACHAEL DERRING
Citrus Run Resident Since 2018 Resident Since 04/09/2018 I had a piece of furniture which was given to me after the flood which was very heavy, so I couldn’t move it. Carlos came by and asked if they could move it in for me. I was very sick that day, but the following week Eric and the new guy moved it in and set up my tv. They are just wonderful; any time I have a problem, they get it taken care of right away. They even take care of many things that aren’t a problem, like the furniture. They are always willing to help, do a great job, and have a great attitude. They are the best maintenance staff I have ever had.
Susan Royal Coles Crossing Resident Since 2015 Jason Jones went above and beyond the call of duty when fixing our A/C unit. He was very friendly and explained everything he was doing while working, even doing a deep clean on the unit to make sure we were getting the best air quality possible. He also noticed that a few of our vents had been installed backwards and took the time to put them the right way. This small service made a 100% difference in the temperature in our apartment. Give him the highest of kudos, for this is absolutely one of the best maintenance experiences I’ve ever had! We are going to ask for him any time there is an appliance issue because we know we are going to get the best service possible.
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Mike not only just completed a renewal inspection of my apartment, but he also fixed a few minor things right away when I brought them up. It’s always nice to see him at the complex, for he is friendly, smiling, and today was very helpful. Shelby from the office is helpful as well.onderful to have a positive, nice staff.
Jamie Bain Links at Windosr Parke Resident Since 2016 I want to give Jason of the Maintenance Department a shout out. I was unable to get hot water in my master bath, and he came by within ten minutes of me notifying the office. He knew just what to do and not only cleared the obstruction blocking the hot water, but he also cleared the line. Now I will not have to worry about this issue coming back. Great Job Jason!
Michael Searcy Links at Windsor Parke Resident Since 2017
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