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I’ve submitted a total of three maintenance requests since moving in, and every time they are fulfilled within 24 hours of submission. I am extremely happy with the time in which my request is taken care of, as well as the quality of work. When I began my apartment search, one complex boasted that they address maintenance requests in no more than three days. Compared to what I’ve experienced here, that claim seems sub-par. I think the maintenance team at Calais Midtown is doing an excellent job, and I feel very comfortable knowing if anything goes wrong, it will be addressed in a quick and professional manner.

RESIDENT

Natasha Wilhelm Calais Midtown Resident Since 2017 Calais Park Lofts has a terrific and caring staff that ensures FANTASTIC maintenance service. Thank you for the quick response to a non-emergency. It’s like having our own handyman.

Candi Stickney Calais Park Lofts Resident Since 2018 The gentleman that handled my dryer issue was awesome. He fixed it correctly and then when he was done, he continued to fix various items he noticed needed some love. This is the absolute best service I’ve ever received since living here. He asked me if anything else needed his help and happily fixed that request too! I got more fixed today than I’ve had fixed the entire five years I’ve lived here. He is very helpful, friendly and knowledgeable.

I am not unique by any means, but I do have a super awesome job! I am a surgical neuropsychologist. Basically, I stick needles in people’s brains and Enrique, our maintenance fellow, did something today monitor their nerves during surgery! that I’ve not seen since moving here almost four years It When is a he super stressful job, but I love ago. was cleaning the walking areas, he also cleaned near my door with the blower. He moved my the different experiences everyday! If front door mat and replaced it nice and neatly back you ever need surgery or your nerves where it belonged. Many, many times I have opened my monitored am the girl ya! door after othersI have blown thefor area, and they left my mat all topsy-turvy or lying up against the wall. I have mentioned it several times to the workers, but they just ignore me. I am told that they are not to begin cleaning Coles Crossing the yards until 9 am, but that is disobeyed, and often they start at 8:30 disturbing my Resident Sincehusband 2018 who sleeps late. I wanted to give Enrique “kudos” for doing such a splendid job.

Kaitlyn Cooper

Melanie Walley Cobblestone at Eagle Harbor Resident Since 2017

now that’s funny

Brenda Nolan Campion Woods Resident Since 2014

The weirdest thing I have seen from a prospect was during a tour. The prospect was looking for a two bedroom with carpet. Once we got to the apartment, I started to go over all of the features and, when I turned around, he was laying on the floor. It was very awkward and, me being me, I just pretended not to notice and continued going over apartment features.

95% of residents

agree that submitting a ZACH BETTENCOURT / CALAIS PARK LOFTS EXPERIENCE LEADER, BETTER service request is LIVING easy.MANAGER / EMPLOYEE SINCE 2016

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The Venterra Experience. 10 Years of WOW Moments.