Barry Taylor-Young The Palazzo Experience Leader, Community Manager Employee Since
R E S I D E N T
It was 2014, and I wanted to do something completely different than I had done previously and thought the apartment industry was something I would enjoy learning. I wanted to work for a company that purchased and managed their communities not just a management company. Of course, I wanted a place that is growing and has a good culture. After coming across the Venterra recruiting site, I put in my resume and waited a day before I got impatient. I wanted to meet someone immediately, so I called around to the communities in town and finally got to speak to Teresa Heeney who invited me to come on down to Signature Ridge. After waiting about an hour, I took a test and interviewed with Teresa. I still don’t know how I did on the test, but, apparently, I passed. I thought I hit a homerun with my interview, and my meeting with Sally Flores was equally awesome. For sure I’d be working for Venterra, right? I was obviously very happy until I got an email saying I wasn’t selected for the position. Geez, what happened?! I didn’t know, and I wanted to know, so I emailed Teresa, thanked her for meeting me, and asked her advice on how I could do better in future interviews with other companies. Her reply to me was, “it was a mistake. You weren’t supposed to get that email.” Happily, I started at Enclave a few days later and things were going very well, I thought, until the “your property is being sold” meeting. Remember, I was very new to this industry, and this came out of left field for me. Actually, it came from outer space for me! As the closing day approached, I planned on no longer being with Venterra but Teresa and Sally saved me once again. I got a call one morning from Teresa telling me she wanted me to be a part of her crew at the newly purchased Ventana. I was so honored that she called and wanted me on her team that I said “yes”. Ventana was a completely different experience, but I learned a lot and enjoyed the people I worked with. Then, in February 2016, Palazzo was purchased, and I was honored to be chosen as the manager, embarking on a new chapter in my professional and personal life.
E X P E R I E N C E
THAN THE INDUSTRY AVERAGE FOR OFFICE STAFF RESPONSIVENESS 1 0 T H
E D I T I O N