COLLEGE VIEW APARTMENTS LYLE RESIDENT
CRYSTAL BRADFORD, GISELLE FAZ EMPLOYEES
THE PROBLEM Mr. Lyle checked himself into the hospital due to some health issues. Unfortunately, his quick visit turned into several weeks, and his car had to be moved from the hospital parking lot or face being towed.
THE EPIPHANY We wanted to make sure that Mr. Lyle’s car did not get towed and made it back safely to College View. We didn’t want him to experience the additional stress of worrying about his car.
M AT T E R S
THE WOW MOMENT We visited Mr. Lyle in the hospital and delivered Get Well Soon gifts including a stuffed animal, balloons, a blanket and a card. Then, we were able to get his car keys and drive his car back home!
W O W
GET WELL SOON
THE RESULT Mr. Lyle’s car did not get towed and we were able to pay a visit to a long time resident that needed to see a friendly face. He enjoyed the get-well gifts and thanked us for being so kind and helpful. And, when he returned home from the hospital the day after Thanksgiving, he returned to freshly cleaned carpet, another gift from us!
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E D I T I O N