automating PRACTICE MANAGEMENT
TODAY’S PM SOFTWARE MANAGES PATIENTS WHILE ANALYZING SALES, KPIS AND OTHER METRICS, MEASURING YOUR PRACTICE’S SUCCESS TO INCREASE CASH FLOW WHILE IMPROVING PATIENT CARE.
or eyecare professionals who want to upgrade their practice management software, or for those who haven’t yet experienced their benefits and need to install it for the first time, here are the latest updates.
COMPULINK’S EYECARE ADVANTAGE INTRODUCES MOBILE PATIENT ENGAGEMENT To engage patients via mobile devices, Eyecare Advantage from Compulink has added a mobile patient engagement app that allows for delivery of personalized content by text message. Content can be targeted based on the patient’s appointment type and diagnosis. The app can also be used to market products and services, along with delivering patient education. Surveys can even be sent to patients’ phones with feedback collected and automatically brought back into Advantage for analysis. “We’ve developed patient engagement technology that’s unique in a couple of important ways,” said Link Wilson, CEO and founder of Compulink. “First, it allows providers to engage directly with the patient’s mobile phone via text and without requiring an app download. Secondly, it’s integrated with our software to allow providers to send content specific to the patients’ needs and in real time while they are in the office. We think this is going to open up the channel for providers to communicate with patients in ways they have not been able to before.” Additional features include electronic health records, practice management, optical point-of-sale and inventory management, revenue cycle management, analytics, patient engagement, telehealth and audit protection.
EYEFINITY ENGAGES PATIENTS, STREAMLINES OPERATIONS Patient engagement features have been added to Eyefinity’s PM practice management software to retain and service patients while helping practices grow. Added features include online integrated appointment scheduling, which allows patients to visit practice websites and scan and book an appointment from available openings. Eyewear-ready patient notifications as well as automated appointment recall alerts and reminders can be sent via SMS text messages, email or automated voice messaging, depending on the preference originally entered by the patient. Customer satisfaction surveys can also be linked. All displays are mobile optimized depending on whatever device the patient is using, and all data are stored in the Amazon cloud. Just launched at Vision Expo East, the Eyefinity kiosk application enables new patients to enter their information via iPad in the waiting room. Patients access the “electronic clipboard” simply by entering their last name and date of birth. They can then securely and efficiently enter their personal information and health history, sign consent forms, select their pharmacy via Google Maps. Then all of this data automatically populates in the EHR. Both the patient experience and staff efficiency are improved.
Compulink Business Systems, Inc. 800.456.4522 CompulinkAdvantage.com Sales@CompulinkAdvantage.com Eyefinity 800.269.3666 Eyefinity.com CustomerCare@Eyefinity.com First Insight 800.920.1940 First-Insight.com 24 | VC P N A P R I L 2 018
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3/30/18 10:44 AM