Focus Annual Book 2009
Focus The object or the issue to which our thought and attention are directed. Synonyms and related terms: direction, centering, concentration, focal point.
Report on 2009
Customers and projects
â€˜A successful company has focus on its core business, its customers and employees.â€™
Without focus, where would you be as a company?
The focus in this Annual Book is on what we have
Chairman of the Board
Without defining your direction, the core of your
to offer in various industries and business segments.
services, the ambitions that you have? A successful
It furthermore covers our results, employees,
company has focus on its core business, its customers
milestones, customer projects, logistics network
and employees. On the course it adopts for the
and international organization.
present and the future. This applies to any company, and therefore to the Van Leeuwen Pipe and Tube
Focus is ‘the object or the issue to which our thought
Group as well. And it applies under any circumstances.
and attention are directed’. I hope that you will
But particularly in a year with unfavorable economic
‘direct your attention’ to our Annual Book 2009
circumstances, it is important to focus.
And that is what we have done. By taking measures on a timely basis and by actions, such as reducing our stocks and costs. And aside from this, by continuing to invest in our company and our employees. We have been in existence for over 85 years. Something that we never could have achieved without a focus on what drives us: offering products and services of high quality to our customers as a leading specialist.
Result from ordinary activities before tax
Cash flow (net result plus depreciation)
Elsewhere in the European Union
Outside the European Union
(amounts x 1,000 euro where applicable)
Group equity Number of employees at end of year Group equity as % of total assets Net result as % of average Group equity Breakdown of sales in %
â€œOur knowledge allows us to offer alternatives that yield better results and significant savings.â€? Harold Brinkman Branch Manager Fluid Power, Deventer, the Netherlands
â€˜We offer a combination of an international network, a regional organizational structure and the service and experience of a local specialist.â€™
The Van Leeuwen Pipe and Tube Group is
a leading, globally operating industrial trading
The Van Leeuwen Pipe and Tube Group was founded
company and specialist in the supply of steel
by Pieter van Leeuwen in 1924 in Zwijndrecht, the Netherlands. Growth abroad started with the
pipes and tube and pipe components to a
foundation of a subsidiary in Vilvoorde, Belgium,
wide variety of customer groups. Via our
in 1947. Van Leeuwen continued to grow its
international teams and our worldwide
European network by setting up branches in France, the UK and Germany. In the 70s and 80s of the last
distribution network, Van Leeuwen is
century, the company spread its wings to North
expanding its leading position as supplier
America, Asia and Australia. This was later followed
of an extensive assortment of high-quality
by expansion into the Middle East and, more recently, China and Central Europe in early 2000. We have
pipe and tube products. In the area of
grown to our present size through organic growth
logistics, the company offers customers in
and strategic acquisitions. The Group currently has
virtually all industrial segments customized
a total of about forty branches, most of which keep stock. The branches are spread throughout Europe,
service and added value. Van Leeuwen
the Middle East, Australia, Asia and North America.
puts long-term continuity above short-term
This excellent network has ensured us a leading
returns. It is a company with dedicated employees that distinguishes itself through local entrepreneurship, customer-orientation, expertise and reliability.
position for more than eighty-five years.
‘In every market segment Van Leeuwen deploys specific knowledge and skills, such as product specialism, worldwide procurement and project management.’
a strong market position in this segment in Western
Van Leeuwen reinforces its leading market positions
Europe. We supply a wide range of pipe and tube
in Europe and Asia by means of directed growth and
products to customer groups in the Equipment
optimum service provision. Growth takes place both
Manufacturing segment. We combine this with a
organically and through acquisitions. We strive to
specific logistics service delivery and added value
offer our customers as complete a product and service
in the area of treatments. The Steel Constructions
package as possible, and to guarantee maximum
segment comprises a collection of customer groups,
service in this regard. As the largest stock-keeping
ranging from steel construction and metal treatment
distributor with an assortment of significant breadth
to ship building. Van Leeuwen here too acquired a
and depth, we work on a product-oriented basis,
strong market position, particularly in Western Europe.
as well as on a service-oriented basis, as a logistics specialist offering expert advice, rapid delivery and
Van Leeuwen is a key player in the Energy segment
project management. Central to this is our customized
from a global perspective. Here too we distinguish
service, which is attuned to the customer’s needs.
three main market segments: Process, Power and
We offer a combination of an international network,
Offshore/Oil and Gas. Van Leeuwen globally has
a regional organizational structure and the service
a strong market position in supplying different
and experience of a local specialist. This makes us
customer groups within the Process segment. Due
a powerful partner and specialist with cross-border
to our international network, the available expertise
knowledge and experience.
and our project skills, we often are the right partner for supplying complex projects, including those in the
petrochemical industry. Our market position in the
Over a period of more than eighty five years, the
Power segment is growing, particularly in the Middle
Van Leeuwen Pipe and Tube Group has built up
East and Asia. This concerns the delivery of pipe and
a wealth of knowledge and expertise in the supply
tube materials to power plants. Van Leeuwen’s global
of pipe and tube products for application in a
market position in the Offshore/Oil and Gas segment
wide range of sectors within the Industry as well
is growing, and we are key suppliers of pipe and tube
as Energy segment.
materials to production and processing platforms, particularly in South-East Asia and Australia.
Within the Industry segment Van Leeuwen is focused on three main segments: Fluid Power, Equipment
In every market segment Van Leeuwen deploys
Manufacturing and Steel Constructions. Cylinder
specific knowledge and skills, such as product
manufacturers in particular constitute an important
specialism, worldwide procurement and project
Fluid Power customer group. Van Leeuwen built up
management. We already have a presence in many
markets and countries that in some cases represent
In complex projects with tight deadlines,
growth markets. Our strategy is focused on our
customers must be able to trust a reliable, expert
ability to play and continue to play a role in various
partner. A deciding factor in this is our substantial
market segments in various countries as a multi-faceted
purchasing power, which relies on a worldwide
and expert specialist in the area of supplying an
sourcing and purchasing management network.
extensive assortment of pipe and tube products
Our expert employees also give sound technical
and associated services.
recommendations and serve as a true partner to the customer. Anywhere in the world.
Products and services Van Leeuwen supplies every conceivable steel
The customer’s requirements and expectations are
pipe, hollow section, elbow, fitting and flange, all
also priorities in our quality assurance. Most of the
according to various standards. In addition to carbon
Van Leeuwen Pipe and Tube Group’s branches are
steel products we have specialized sites that offer
consequently ISO 9001 certified, and aim is to have
complete ranges of stainless steel and precision pipes
new branches certified within three years after start-up.
and tubes, bar steel and components for the most diverse applications. With a supply range that has
great depth and breadth, we can meet even the
Globally we employ a thousand employees.
most specialized demand.
Entrepreneurship, customer-orientation, expertise and reliability are the most prominent characteristics
Regardless of the type of product, we can satisfy
of our way of working. Our employees are given every
the most stringent specifications. Any conceivable
opportunity to develop, nationally and internationally.
mechanical treatment to supply the customer with
Personal initiative and entrepreneurship are encouraged.
materials fully ready for processing, can be provided.
Just like seeing and exploiting opportunities. All the
Materials can be examined and inspected in a variety
while with the customer as priority.
of ways. Our service delivery is a key success factor. In Europe we are a leader in distribution. Stock management, storage and distribution, export packaging or documentation: our organization guarantees prompt delivery, ‘just in time’ and according to each customer’s specific requirements. Globally we are leading in complex projects particularly within the Energy segment.
â€œWe have access to the knowledge of local customers and markets, and their specific requirements.â€? Dave Jenkins Commercial Manager, Brierley Hill, United Kingdom
Report on 2009
â€˜Our focus was on maintaining customer service delivery and delivery reliability at the customary high level.â€™
Report on 2009
In spite of the difficult economic conditions,
The market in 2009 was characterized by a
the Van Leeuwen Pipe and Tube Group realized
significant drop in demand in almost all sectors
a positive operating result in 2009. In addition
and regions and a sharp decline in prices,
to the quality of our expanded package of
particularly for welded pipes. We anticipated
products and services, this result was primarily
this trend by sharply decreasing stocks
achieved because of our geographical spread,
worldwide. In addition, we implemented cost
the tremendous effort of our teams throughout
reductions throughout the world. The long term
the world and the prudent measures that were
continuity of the company served as the guiding
implemented. The company was confronted
principle in this regard. Maintaining existing
with an abrupt decrease in demand, declining
knowledge and skills within the company was
material prices and a declining gross margin.
an important objective. The company was able
The operating result before tax and participating
to maintain a solid financial position in 2009.
interests amounted to € 8.7 million (2008:
The company’s balance sheet with a 50%
€ 43.2 million). This resulted in a net profit
solvency remained strong.
of € 1.9 million (2008: € 35.2 million). Revenue declined by approximately 40% to € 457 million in 2009.
Abrupt drop in demand In the last quarter of 2008, it already became evident that the impact of the global economic and financial crisis was going to be drastic for the company as well. A number of key measures had to be taken to deal with a decreased level of activity, a decline in the gross margin and significantly lower price levels. Our measures were focused on reducing stocks and operating costs. The first quarter of 2009 was characterized by a sudden drop in demand, as the full extent of the global crisis became clear. In certain market segments, the volume of materials supplied by us sometimes shrunk by 40% to 50% in comparison to 2008 due to the drop in demand and the financing limitations experienced by buyers. In particular, our focus was on maintaining customer service delivery and delivery reliability at the customary high level. However, due to the changing market conditions, the volume per order declined. Maintaining our service level therefore required additional effort and inventiveness on the part of our organization. In spite of the decline in market volume, we succeeded in securely maintaining our market share. Aside from the drop in demand, we were also confronted with a surplus capacity on the supply side. This was the result of a combination of excessive capacity expansion in factories worldwide in recent years and the sharp drop in demand. This caused markets to be also confronted with sharply declining prices in many product groups.
‘The strength of the company today is partly based on the foundations established in the past.’
To bring stock levels in line with lower market volumes
In addition to reducing stocks, we implemented cost
and to limit as much as possible the negative impact
reduction measures. As a result of these measures,
of the decline in prices, we drastically reduced stock
total operating costs declined by 17% (a reduction
levels throughout the world. During the first half of
of more than € 16 million) in comparison to 2008.
the year, we instituted a purchasing stop for new
Our policy was focused on limiting the impact of these
stocks. This caused mill orders to be sharply reduced.
cost reduction measures on our workforce as much as
Due to the long delivery lead times of earlier placed
possible. Being a good and consistent employer and
stock orders along with sharply declined volumes,
maintaining knowledge and skills within the company
it took until the end of the second quarter of 2009
were important guiding principles in this respect. In
before the reduction in stocks was substantially
total, the number of employees was reduced by over
evident. By the end of 2009, we achieved a 30%
100 (11%). Forced layoffs were as much as possible
reduction in worldwide stocks in comparison to the
avoided in this regard. Unfortunately, we were unable
high stock levels in the first quarter of 2009.
to escape a drastic reorganization of our subsidiary
In this respect, the interchangeability of our products
in France. Our company was hit hard here in 2009
combined with our well-organized commercial and
by a drop in demand in almost all sectors. By merging
logistics network turned out to be very effective,
logistics as well as administrative services, we were
particularly in Europe. We also significantly reduced
able to achieve significant efficiency improvements.
customer-dedicated stocks via the European network.
By concentrating these activities at the main branch
Through these measures, over the course of the year
near Lyon and with the sales branches in Châlette
the stock was reduced to the desired level and we
and Le Havre, the French company is well positioned
were able to avoid major write-offs.
to further expand its activities over the coming years.
Report on 2009
Trends in various market segments and countries
The impact of the global crisis was also clearly evident
Notwithstanding a significant drop in volume in all
in South-East Asia. Nevertheless, our companies,
markets in which the company operates, we were
in part due to their strong office network, were
able to mitigate the impact of this decline through
able to make a positive contribution to the Group
the geographical distribution of sales across different
result, even under these difficult market conditions.
buyer categories. Our customers throughout Western
Activities in Indonesia were further expanded.
Europe were faced with a sharply reduced demand
A new office and warehousing facility was brought
for their products, resulting in a steep decline in
on-stream in Sydney, Australia, at the end of 2009.
in Australia and Asia. The slowdown was significant
the demand for pipe and tube materials. Within the Group, customers are divided in the following
Activities in China in particular were successful.
main segments: Industry and Energy. End users in
Three years following the startup of the joint
the Industry segment, consisting of the Fluid Power,
venture which focuses on distribution activities,
Equipment Manufacturing and Steel Constructions
the company has established a clear role in the
business segments, furthermore applied a very
market by purchasing pipes and tubes from Chinese
conservative purchasing policy combined with the
suppliers and selling to Chinese buyers for internal
phasing out of inventories caused by limited credit
projects. It has also become apparent that there
facilities. The markets in France and Germany were
is a demand for our expertise and knowledge in
hit hard. The drop in customer demand there was
the areas of purchasing, project management,
often 50% and sometimes even more. Our joint
warehousing and logistics in the Chinese market.
venture in Germany also suffered a great deal from market conditions. The number of branches, stock
Earlier investments in warehousing and infrastructure
levels and costs were reduced. Sales came under
in the Gulf region are proving their usefulness in
tremendous pressure in Central European countries.
the Middle East. In addition to deliveries to large
The relatively young manufacturing industry in this
petrochemical projects in the region, it is clear that
region, mostly the production facilities of Western
the market here too has a need for further distribution
European companies, was hit by the declining
activities and knowledge and stocks pertaining to
demand in Western Europe and by the crises in
more specialized products. Our specialized stocks with
domestic markets. Our young company in the
products of high quality alloys are well received by the
Czech Republic also was not able to escape this.
market. In Canada, the company was confronted with declining investments in the oil and gas sector and
We had a good order book in the Energy segment,
consequently with a significantly lower market volume
comprising the global Process, Power and Offshore/
in comparison to previous years.
Oil and Gas business segments, at the beginning of the year. Starting at the beginning of 2009, a clear
decline in orders became evident. As a result of
Due to the drop in sales and the sharp decline in
uncertain prospects in the energy market, customers
stock levels, our purchasing volume in the past year
around the globe adopted a conservative stance in
was exceptionally low. This meant a lot fewer orders
terms of new investments in the Process segment.
for our suppliers. In spite of the reduced volumes,
Furthermore, it became evident that for a large
we nevertheless placed a great deal of attention on
number of customers financing large projects was
maintaining and expanding our relationships with
no longer a simple matter. These were reasons why
our suppliers. We consider the sound and long-term
a number of major investments were temporarily
relationships with our suppliers to be one of the most
deferred, rather than being brought to market.
important conditions for us to fulfill our own role in
Nevertheless, we managed to book a number
the marketplace successfully.
of interesting projects towards the end of 2009. This resulted in a higher order book at the end of 2009 in comparison to earlier that year.
The explosive growth experienced by the steel
This global team of driven and committed employees
industry in recent years came to a halt in 2009 due
that comprises years of experience, knowledge and
to the market conditions. World steel production
skills, once again proved to be one of our strongest
was in fact 8% below 2008 levels. Tremendous
assets. Our attention was therefore focused on
investments were made in expanding capacity in
maintaining these qualities and competences within
recent years. This not only was the case in countries
the company, despite the difficult conditions. In
with a long steel tradition, but especially in the new,
addition to training employees and the further
emerging countries, such as Brazil, India, Russia and
development of professional expertise at the local
particularly China. This combination of factors has
level, we specifically focused our attention on the
resulted in a significant surplus capacity in relation
further development of the leadership skills of our
to current consumption. This not only applies to
managers. A number of initiatives were implemented
steel production, but also to the pipes and tubes
in this regard, including a Management Excellence
production capacity. The consequence for the time
Program in which managers from all parts of the
being is that prices are experiencing a downward
pressure and there is instability in the marketplace. An important question for the coming years is
Due to the years of growth and profitability,
whether the growth in consumption in the new
a number of major investments were completed
economies throughout the world will be sufficient
in recent years and we implemented improvements
to absorb the global surplus capacity.
in many areas in the fields of logistics, warehousing and IT systems. In 2009, our full attention was
focused on the market and responding quickly
In 2009, we took time to reflect on the 85-year
and effectively to changing market conditions.
existence of the company. We can look back with
We nevertheless invested in resources in a number
pride on what we accomplished in 85 years.
of areas in the world for the purpose of improving
The strength of the company today is partly based
our ability to serve the market. For example, we
on the foundations established in the past.
successfully implemented new ERP systems in the
A key factor underlying our business operations
to support the commercial and logistics activities
are the competences and qualities of our employees.
of these branches even better.
Czech Republic and in Singapore. This enables us
The current market situation demanded performance and efforts from our people that were completely different from previous years. It is with pleasure that we can say that the performance of our people under changing circumstances was excellent.
Report on 2009
Quality, safety, and sustainability
The Group’s consolidated revenue amounted
The activities of the Van Leeuwen Pipe and Tube
to € 457 million, a drop of more than 40% in
Group comply with strict demands worldwide
relation to the previous financial year. The margin
regarding quality, safety, working conditions,
consequently also significantly declined. A total
health, and sustainability.
cost reduction of more than € 16 million (17%) was achieved in comparison to the previous financial year.
Our business processes are designed to achieve high
The operating result at € 9.1 million was significantly
quality standards. Most of our branches are certified
lower than in 2008 ( € 45 million). As a result of the
on the basis of the ISO 9001 Quality Management
company’s positive cash position, interest charges
System, and the aim is to have new branches certified
were almost nil. The net operating result amounted
within three years after start-up.
to a profit of € 1.9 million (2008: € 35.2 million). The company pursues an active policy to prevent The company was able to further strengthen the
industrial accidents. The performance indicators
balance sheet in recent years. The balance sheet
for safety (accidents that result in absence) are
retained its strength during the financial and
periodically reported. The causes and corrective
economic crisis in 2009, with a solvency ratio at year-
actions are regularly discussed with the Board
end amounting to 50% on Group capital totaling
of Directors and the Executive Committee. The
€ 146 million (2008: € 161 million). The approach
number of incidents decreased in 2009 for the fifth
in recent years to refrain from acquisitions based on
consecutive year and no serious accidents occurred.
the often disproportionately and unjustifiably high transaction prices appeared to be correct.
Energy efficient working methods and sustainability
In addition to reducing working capital from
have been embedded in day-to-day operations for
€ 186 million (2008) to € 126 million (2009), this
many years now. Initiatives were developed to further
turned out to be an important factor in safeguarding
reduce energy consumption and decrease waste
the company’s solid financial foundation.
streams as much as possible. We pursue an active policy that is focused on investing in facilities in
The accounts receivable risk increased in 2009 due to the deteriorating financial situation experienced by many customers and the often drastic and disproportionate response of credit insurers. Through effective risk management and a strict accounts receivable policy, it was possible to avoid major write-offs.
a modern, safe, and energy-aware fashion.
Our company has a code of conduct that includes
a whistleblower procedure. It goes without saying
In 2009, we maintained a clear focus on anticipating
that all employees must adhere to the relevant
the changing economic conditions by taking measures
legislation and regulations. At the same time,
to safeguard the long-term continuity of the company.
guidelines are observed with regard to ethical
Now that we achieved sufficient success in this respect,
behavior when employees act on behalf of the
we will shift the focus in 2010 to more strategic
Van Leeuwen Pipe and Tube Group. We did not
objectives, such as the optimization of our offer to
receive any reports of violation from our external
the market and service delivery to our customers,
confidential representative in 2009.
strengthening our presence in the market, the spread across countries and product groups, and expanding
Social commitment is also expressed in the support
our specialist knowledge. This expansion will not only
for many regional and local initiatives, and activities
take place based on further organic growth, but also
in the areas of culture, sport, philanthropy,
through the acquisition of companies that strengthen
information, and education.
us in countries or product groups in which our presence is not as strong.
Report on 2009
Our expectation is that the market conditions in the
Investments in 2010 will be primarily focused
first half of 2010 will not be much different from the
on replacing and supplementing business assets
second half of 2009. The industry demand in Europe
in support of stock management and logistics.
appears to have passed its low point. There are some
Furthermore, the standardization program and the
signs of an increasing demand, although this still
roll-out of ERP implementations will be continued.
varies by sector. Investments in the Energy segment
In the meantime, a start has been made on the
are improving somewhat. However, purchasing
construction of a new head office building in
decisions for the larger new projects are expected to
Zwijndrecht (the Netherlands). The workforce
be taken only in the second half of 2010.
in 2010 is expected to remain more or less at the same level as it was in 2009.
Looking back on the 85 years of history of our company, we see that a substantial recovery in
Based on a balance sheet with a strong solvency
revenue and net profit after a sharp decline in market
and ample cash and cash equivalents, the companyâ€™s
demand generally only took place after two to three
financial situation provides a strong base for
years. Given the seriousness of the current crisis, it is
expansion. The companyâ€™s financing structure in
unlikely that recovery will take place any sooner than
2010 is expected to largely remain the same. The
that. On the purchasing side, we do not expect any
confidence of our customers and the support of
major price changes. A strengthening of the price
our suppliers are of paramount importance for the
of raw materials, such as iron ore, could change this
continuity and growth of the company. Without the
picture rather quickly. Particularly the prices of strip
devotion and efforts of our competent and motivated
steel, and therefore the carbon steel welded pipes,
Van Leeuwen people worldwide and the optimal
could react strongly to this. For the seamless pipes
use of their talents we cannot, however, achieve
and tubes, we expect a reasonably stable price level
this. We will therefore continue to devote unabated
and probably a downward pressure due to the earlier
attention to the development of our employees.
described worldwide surplus capacity. The prices
The combination of competent employees, financial
for stainless steel pipes and tubes seem to have
strength, a rich history and a focus on specialisms
recovered some stability. In general, the market is
once again offers our company many opportunities
adopting a wait-and-see attitude and the expectation
for a strong 2010.
is that 2010 will be a year with weak demand and, at first, continued uncertainty.
Zwijndrecht, the Netherlands, 25 March 2010 Board of Directors
P.L. Rietberg (Chairman)
J.M. Sassen (Chairman)
â€œThe objective is obvious; to provide top quality and achieve the highest possible customer satisfaction.â€? Angelo Carolillo Sales Support, Meyzieu, France
Results 2009 Taken from the financial statements of the Van Leeuwen Pipe and Tube Group
Consolidated profit and loss account (amounts x 1,000 euro)
Cost of sales
Gross margin on sales
Other operating income
Personnel expenses Depreciation Other expenses
Interest income Interest charges
Balance of financial income and expenses
Result from ordinary activities before tax
Result after taxes
Result from participating interests
Tax on result from ordinary activities
â€˘ The reduced revenue in 2009 is due to a significant decrease in demand and prices. â€˘ Total costs in 2009 are lower (-17%) due to targeted cost savings.
Consolidated balance sheet (before appropriation of profit, amounts x 1,000 euro)
31 December 2009
31 December 2008
Fixed assets Tangible fixed assets Land and buildings
Plant and machinery
Other fixed assets
Financial fixed assets Participating interests
Current assets Inventories
Receivables Trade accounts receivable
Prepayments and accrued income
Cash at bank and in hand
31 December 2009
31 December 2008
Long term liabilities Debts to credit institutions
Current liabilities Debts to credit institutions
Trade accounts payable and trade credits
Taxes and social security
Pensions Other liabilities Accrued liabilities
Total Equity and Liabilities
• Stocks have been reduced worldwide. • Cash and cash equivalents sharply increased due to the reduction in working capital requirements. • Group capital declined as a result of the dividend payment over 2008. • Solvency at the end of 2009 stood at 50%.
Participants in Management Excellence Program
5 January Following the successful expansion in Ireland, Van Leeuwen Wheeler opens an office in Dundee, Scotland.
8 January In Shanghai Van Leeuwen Pipe and Tube office moves to Pudong to better bundle strengths with the Van Leeuwen TPCO Pipe and Tube joint venture.
3 February Van Leeuwen Buizen in Zwijndrecht was proclaimed New packing machine
Top Employer 2010 by CRF, a specialist in the area of international research into employment conditions.
16 March First group of managers participates in the Management Excellence Program, especially developed for them.
6 April Van Leeuwen commences to store and deliver P grades and super alloys in the Middle East.
10 June New office in Jakarta
Van Leeuwen Buizen in Zwijndrecht puts new packing machine into operation.
29 June Van Leeuwen Pipe and Tube Indonesia moves into new, larger office in Jakarta to accommodate more employees and implement its growth strategy.
Singapore converted to SAP Business One VL1
Opening in Sydney
Singapore converts to the SAP Business One VL1 system. The ERP implementation team continues to work hard on a number of initiatives, including the implementation of the new system in Australia and the B1 upgrade in Deventer and the Czech Republic.
14 October Following earlier investments and expansions of offices and warehouses in Brisbane and Adelaide, a new office and warehouses are officially opened in Sydney, Australia.
First pile driven for new head office
Following successful audits in Deventer, Zwijndrecht, ChĂ˘lette and Meyzieu, the European ISO 9001 certificate is again extended by three years.
7 November The first pile for Van Leeuwen Pipe and Tube Groupâ€™s new head office is driven into the Swinhaven grounds in Zwijndrecht. Once completed, the office will be one of the most energy efficient offices in the Netherlands.
7 November Van Leeuwen Buizen celebrates its 85 years of existence with a Family Day. At the same time the
Family Day to celebrate 85 years of existence
first copy of the anniversary book, Buizen in bedrijf (Business in Tubes), is presented to Mrs. RietbergVan Leeuwen and Mr. Rietberg.
23 December The largest refinery in Greece modernizes its Elefsis plant; Van Leeuwen Pipe and Tube Group supplies the first 8,000 tons for this project in accordance with the contract. First delivery for Elefsis Project
â€œI am convinced that especially under the current economic conditions, Van Leeuwen has the capacity to serve customers in the best possible way.â€? Cheryl Edwards Project Manager International Capital Projects, Houston, USA
Customers and projects
Without customers there is no company. Van Leeuwen has many customers throughout the world in various market segments, ranging from small companies to multinationals. We supply pipe and tube products, services and project management for various large and small projects. Four customers and the employees working for them within our organization speak about their experiences.
‘No, we’re not family, but we do have a relationship for life.’
Customers and projects
Gebr. van Leeuwen Harmelen “No, we are not family. But we do have a kind of
We continuously emulate each other in our search for
relationship for life with Van Leeuwen Buizen,” says
still better materials, other compositions and a healthy
Martin van Leeuwen Jr., Managing Director of Gebr. van
price-quality ratio. This is especially valuable for us and
Leeuwen Harmelen, where he followed in the footsteps
worth a compliment for Van Leeuwen Buizen. In the
of his father, who started up the family business.
25-year relationship with Van Leeuwen Buizen, we experienced good times and bad times at Gebr. van
Gebr. van Leeuwen specializes in everything to do with
Leeuwen. Van Leeuwen Buizen has always stood firmly
underground engineering. The company, with 105
behind us throughout and is a very reliable supplier in
employees, established its name with microtunneling,
the broadest sense of the word.”
guided boring, open-front engineering techniques and complex anchoring and foundation projects. “For that
Ad van Oostenrijk has the same positive sentiments
last specialty, we have been supplying the pipes since
about the collaboration with his customer. “We are
1984, when our customer developed this engineering
thoroughly acquainted with one another. However,
technique,” says Ad van Oostenrijk of Van Leeuwen
this does not mean that the gloves do not come off
Buizen, who has this namesake in his portfolio.
from time to time. That’s simply part of the process when you both want to deliver the best quality possible.
“Worthy of a compliment”
This is underscored by the growth that we have
“The partnership developed very nicely,” adds Martin
achieved together. Our relationship started off once
van Leeuwen. “My father is the inventor of our unique
upon a time as a trial project based on mutual trust and
anchoring system, for example, for sheet piling,
respect. Gebr. van Leeuwen now is a major customer
wind screens, quay walls and even for freestanding
for us, with whom we enjoy working and consequently
automated teller machines. When he hit on the idea,
would also like to continue to think along with.”
he spoke about it with Pieter van Leeuwen. The founder of Van Leeuwen Buizen was a staunch believer as well.
Together with my father he developed the specifications
The discovery of the anchoring system meant that
for the pipes that we use in our so-called Leeuwanker
Gebr. van Leeuwen became a market leader in this
(Lion Anchor). Since then we have been loyal to each
specialty. “Like any invention, viewed with hindsight
other and we both go for the highest quality possible.
it is ostensibly simple. But you have to think of it first. My father did this, following which we perfected the system. The thick-walled pipes produced by Van Leeuwen Buizen played a key role in this regard. The special pipes are equipped with a spiral screw and injection holes. Once we screw the pipes vibrationless into the ground, we inject a cement mixture through these pipes. This mixes with the earth and hardens, as a result of which walls are permanently, or for the duration of a project, anchored solidly as a rock.” Gebr. van Leeuwen executes this engineering technique throughout the entire world. “We completed the most prestigious project and achieved our international breakthrough in Curacao. The Port of Rotterdam asked us to run a trial using our Leeuwanker to strengthen the eastern quay in Willemstad. After placing six trial anchors, we were commissioned to do the entire quay. It was a memorable occasion for us and the best possible reference one could ask for. Due to that successful contract, it is no longer necessary for us to constantly prove that we deliver high-quality. Jointly due to Van Leeuwen’s pipes. Indeed, they make up about 40% of the composition of our unique Leeuwankers.”
â€˜A supplier who is competitive and supplies high quality materials instills confidence.â€™
Customers and projects
Linde AG Abu Dhabi’s petrochemical ‘landscape’ in the United
positive from a technical perspective,” says
Arab Emirates is becoming increasingly impressive.
Stephan Adelsberger. “And from what I understand
Borouge, a joint venture between the Abu Dhabi
from Linde’s procurement officers, this also applies to
National Oil Company and Borealis is to a large
other important conditions, such as pricing, progress
extent responsible for this. With billions of dollars in
reporting, packing and delivery times. The nice thing
investments, the company is continuing to construct
about Van Leeuwen is that they help you further along
the largest factories in the world for the production
in the technical domain, before any problems can crop
of a range of products, including polypropylene and
up. Indeed, a huge project, such as Ruwais 2, involves
polyethylene. Raw materials that form the basis for
over tens of thousands of pipes and tubes and fittings
the manufacture of innovative plastic products.
from 3” up to 120”. You never know ahead of time
“We are proud of the fact that we engineer and
all that you are going to encounter. We discussed
design the ethylene technologies for the projects that
all the technical aspects with Van Leeuwen ahead
are named after the Ruwais development site,” says
of time. They listen attentively and then proceed to
Stephan Adelsberger, engineer with the Engineering
rigorously perform their work to deliver in accordance
Division of the German Linde AG. The Van Leeuwen
with the requirements that we jointly determined.
Pipe and Tube Group also makes its contribution to
For us that is an enjoyable way of working together.
the imposing developments in the Middle East starting
We operate with a total of 52,000 people in
with the Ruwais 2 Project, which was initiated a few
100 different countries throughout the entire world.
years ago and completed in 2010.
You then make sure you do not become dependent on a single supplier. But when a supplier is competitive
“We had contacts with Linde dating from the past,”
and is capable of supplying high quality materials,
says Mark van Egdom. He is the Account Manager
then that company instills confidence. Most certainly
for Germany for Van Leeuwen with responsibility for
when the materials and services are delivered the way
the supply of pipes, tubes, fittings and other materials
Van Leeuwen does it.”
for Ruwais 2. “This contract, after an initial large order for Shell’s Pearl Project in Qatar, was a confirmation for
“The striking thing actually is that we got the
us that our services are unique to Linde,” he says.
technical aspects for Ruwais 2 lined up with Linde really quickly,” Mark van Egdom recalls. “Particularly
Providing further help
striking, because in our relationship with Linde we
“In terms of the deliveries made by the Van Leeuwen
worked with certified suppliers, qualified by Van
Pipe and Tube Group for Ruwais 2, I can say that I am
Leeuwen. Linde was not familiar with the suppliers proposed by Van Leeuwen, but had every confidence in the quality of the production sources that we proposed on a market with high price pressures.”
Onwards to Ruwais 3 Linde is pleased with the collaboration with the Van Leeuwen Pipe and Tube Group. “Now that Ruwais 2 has been completed, I am busy working on the development of Ruwais 3,” says Stephan Adelsberger. “This will be a sort of copy of Ruwais 2 and represents a contract worth over one billion US dollars to us. Once Ruwais 3 is ready in 2013, the ethane crackers will produce 4.5 million metric tons per year. Borouge will then have the largest ethane cracker complex in the world. Under contract to Linde, Van Leeuwen will also supply the carbon and stainless steel pipes and tubes and fittings for a number of Ruwais 3 components. “Of course we are extremely happy about the order for Ruwais 3,” says Mark Egdom. “This is a huge sign of the confidence that Linde has in us.”
â€˜The personal way of collaborating is as strong as cast-iron.â€™
Customers and projects
Smulders Group The Smulders Group was established in 1967 by five
Van Leeuwen understands what we do, want and
brothers in Helmond, the Netherlands. They focused
demand. Our contact at Van Leeuwen, Pieter Smaege,
on the engineering and assembly of architectonic and
meets these requirements. With his permanent team,
industrial steel constructions. Through innovation,
he shows a great deal of interest in our activities
they paved the road to success. The company currently
and collaborates professionally with us. You see, in
consists of twentyfour different companies spread
principle we can buy pipes anywhere for our windmill
across Europe that employ over 1,600 people working
projects. But do they meet the technical specifications
on high profile projects. Such as the steel construction
we demand? Do the suppliers come forward with
of the Palace of Justice in Antwerp, with its imposing
their own solutions for improvements? Is the price on
peaks profiled against the skyline of this Belgian seaport.
balance sufficiently competitive? Does the company have an eye for details that are of key importance?
“It is an open, practical family business, that sees and
How efficiently is the logistics operation? And,
grasps new opportunities,” says Ivo Smeets, project
very important, does the company deliver on time?
manager with the Smulders Projects Division. “About
Installing a windmill at sea is very costly. Every minute
ten years ago, Smulders also began to specialize in the
in delays incurred because our suppliers cannot meet
engineering and construction of offshore and onshore
their delivery deadlines, costs us enormous sums of
windmills. Since then we have produced 86% of the
money. You must therefore have the confidence that
windmills in the European market. Managed from the
a business partner makes good on his promises.”
branch in Vilvoorde, Belgium, Van Leeuwen supplies us with a portion of the pipes required for this purpose.”
“Van Leeuwen is able to make good deals” “Van Leeuwen makes good on its promises.
Pipes are available for sale anywhere, but…
In my view on the basis of a number of strong
“Van Leeuwen coordinates the deliveries to our
characteristics. The company is the biggest player
full satisfaction, primarily due to the fact that the
on the pipe and tube market. It has the product range,
company invests a great deal in collaborating with us.
the organization and the knowledge that match our needs. It is a position that also enables the company to make good deals with its suppliers. For us this creates a very favorable situation in relation to, for example, quality, delivery times and price. Another cast-iron characteristic for me is that we work together in a very personal way. Any problems that nevertheless occur are this way resolved with understanding and respect for one another’s standpoint.”
“Not simply a wish” Smulders has now constructed more than 500 offshore windmills. In light of the increasing demand for green energy, there is the prospect of an interesting growth market for the future. “We will therefore do everything we can to be a part of this,” says Van Leeuwen’s Pieter Smaege. “That’s not simply a wish. We experienced a great deal together as part of the different cycles in the very early beginning. We refer to that as learning phases that typify our relationship and which we incorporated into specific framework agreements. Because Smulders and Van Leeuwen intend to pursue their collaboration over the long term. For us the key therefore is to keep the team that we have so carefully built up for this customer onboard. In which, and this is also typical of our relationship with Smulders, we will continue to be engaged.”
â€˜Van Leeuwen was as solid as a rock in what was a gigantic project for Shell.â€™
Customers and projects
Foster Wheeler “We design and look after the engineering and
manufacturers that must meet Shell’s most stringent
construction of facilities for industries in the oil and
requirements and that must furthermore be delivered
gas, petrochemical, pharmaceutical, bio-technology
right on time. I can only say that Van Leeuwen’s
and healthcare sectors, and for example, power
performance was outstanding in such a hectic and
stations. We have been leaders in our field for more
than 100 years. We can therefore count ourselves among the most prestigious engineering and
Project Management in extreme form
construction firms in the world,” says Andy Bower.
“The challenge for us in supplying these thousands
He works for Foster Wheeler as Procurement Project
of products was to keep everything under control
Manager in Reading, the UK. In recent years his
down to the minutest detail,” says Leo van der Leer,
attention was entirely focused on a gigantically large
Project Manager responsible for this operation at
project for Shell Eastern Petroleum Ltd in Singapore.”
Van Leeuwen. “For this purpose we really developed the project management in such an extreme form at
“Shell is well represented in the petrochemical industry
this scale for the first time. Supported by a strong team
in Asia and is expanding its position there. One of the
here in the Netherlands and our people on location in
elements in this expansion was the construction of
the Far East. For example, we wrote a specific Project
a factory for the production of monoethylene glycol
Execution Plan, that clearly and precisely described
(MEG) that was inaugurated in 2009. We completely
what, when and how everything was to be done.”
developed and constructed this factory. We leaned
“The approach and the plan caused the work to be
heavily on the competences of the Van Leeuwen Pipe
very structured and enjoyable,” Andy Bower recalls.
and Tube Group in this regard. They were like a rock
“We are talking about materials originating from
in this project. Without question.”
throughout the world that required 40 to 50 shipments to be shipped to Singapore. That involves managing
“In a hectic market”
a lot of orders, none of which must cause any delays.
“What you have to realize is that a factory like this
Some of our other suppliers sometimes ended up
requires thousands and thousands of steel pipes,
with 80% delays. I believe that Van Leeuwen supplied
tubes, fittings and flanges. In a wide range of
later than originally agreed upon only once or twice.
varieties that often require modifications at the very
In a project of this size delivery on time is quite an
last minute. All of that material must be made by
accomplishment. Particularly once you are in the end-phase of such a project. In principle, at the start of the project there is not yet a great deal of pressure on delivery, but in the last 10% it is vital to success. There is an extreme amount of pressure there at that time and then you really need comprehensive project coordination such as that provided by Van Leeuwen. Leo and his team can be proud of the fact that they managed to get the best from each other and from us, to be able to do what we had to do.”
Compliments from Shell “For that matter, I am not the only one who thinks that Van Leeuwen performed excellent work. Dozens of different players are involved in the development and construction of a factory like this. Van Leeuwen was one of very few suppliers to receive an official letter of appreciation from Shell. In this letter, Shell expresses its satisfaction about - and I quote; ‘the outstanding contribution that Van Leeuwen made to the success of the MEG Project in Singapore. The dedication and hard work demonstrated was deserving of recognition when considering the market conditions at the time were the most difficult experienced in many years’.”
â€˜Our worldwide logistics network forms the core of our service delivery.â€˜
An efficient and effective operational process
We have central stock locations in practically every
is an extremely important aspect of the pipe
part of the world: in Zwijndrecht, Deventer and
and tube trade. Operations looks after the
Beesd (the Netherlands) for Europe, in Singapore for Asia and Australia, in Dubai (United Arab Emirates)
physical flow of goods, including all value-added
for the Middle East and in Edmonton (Canada) for
activities. Our warehouses, the people who work
North America. These central warehouses support
there, the machines for treating and packaging
the branches that maintain regular inventories. They do not only have access to the standard stocked
materials and the transport are all fully geared
products, but also to special materials, such as duplex
towards this. Furthermore, Van Leeuwen pays
and super duplex materials, which are relatively new.
attention to the essential related elements,
We invested in our logistics facilities in 2009 as well.
such as quality, safety and sustainability.
Various branches in Australia were expanded in 2009 with the addition of offices, storage facilities and warehouses. A packing machine was put into operation in Zwijndrecht to provide a more efficient, automated way of packing and reducing the amount of packing materials. In the area of project orders, certificate management and stock management, special software was developed to further improve our ability to anticipate sales trends.
The frequency of incidents safety index indicates the number of incidents in relation to the number of days worked.
Frequency of incidents safety index Total Europe 60.0 50.0 40.0 30.0 20.0 10.0
Our worldwide logistics network forms the core of
our service delivery. Each day many tons of steel pipe
We provide our products with added value not only
and other materials find their way from strategically
through stock management and logistics, but also
located logistics centers to customers around the
by offering material treatments and customized
globe. Stock management and optimization, storage
service. Van Leeuwen makes ongoing investments in
and distribution, packaging and documentation,
these areas. Examples include machines that provide
examination and inspection, ‘just-in-time’ deliveries:
additional cutting, treatment and handling capacity,
everything is possible. Each day more than a hundred
such as a load plate that allows us to rapidly and
Van Leeuwen trucks throughout the world are on
efficiently load containers.
the road to take care of this. We also optimized our business processes in Europe Where necessary, we provide on-site support to
in 2009 by applying so-called Lean Techniques.
our customers. For example, we set up temporary
A method that many large international companies
warehouses for projects. Over 10,000 tons of pipes
use to standardize processes, increase productivity
and components have been stored for the Elefsis
and reduce the number of errors. In the coming year
Project, the modernization of a refinery, in Greece.
we will continue the implementation of the Lean
This project was initiated in the summer of 2009
philosophy and working methods.
and is expected to take approximately two years.
Quality Our intensive shuttle network guarantees high
Our business processes are attuned to high quality
reliability of supply and low transportation costs.
standards. Most of our branches are certified on the
The network allows us to deliver most items in stock
basis of the ISO 9001 Quality Management System,
anywhere in Europe within 24 hours if necessary.
and we aim to have new branches certified within
We have optimized our transport scheduling in
three years after start-up. Following successful audits,
Europe, whereby local branches make use of each
the European ISO 9001 certificate was extended to
other’s distribution network. Our company is
the end of 2012. The Van Leeuwen Pipe and Tube
consequently able to make the entire Van Leeuwen
Group also received a Gold Award for its 10 years of
product range accessible to every branch and
European certification. In 2009 a great deal of time
therefore to every customer in Europe.
was spent ‘auditing’ a large number of manufacturers.
â€˜Our business processes are attuned to high quality standards.â€™
Our Van Leeuwen AML (Approved Manufacturers
List) is key to our purchasing decisions. The list serves
Energy efficient working methods and sustainability
as a guideline for our international customers in
have been embedded in day-to-day operations for
relation to their quality requirements. In 2009,
many years, for the purpose of reducing energy
31 potentially new suppliers spread around the globe
use, preventing environmental pollution, as well as
were audited. Of these, 18 have since been approved
reducing the quantity of waste. We pursue an active
and have been included on the AML.
policy that is focused on investing in facilities in a modern, safe, and energy-aware fashion.
Safety The Van Leeuwen Pipe and Tube Group pursues
an active policy to prevent industrial accidents.
With regard to quality, safety and sustainability,
The performance indicators for safety (accidents
we are expanding the quality audit of our supplier
that result in absence) are periodically reported.
network, with special attention to Korea, Taiwan
The causes and corrective actions are discussed with
and China. Improvement of our processes continues
the Board of Executive Directors and the Executive
to be a focus as well. It is our conviction that quality
Committee. The number of incidents decreased in
improvement enables us to improve our service to
2009 for the fifth consecutive year and no serious
the customer and reduce our costs.
accidents occurred. The frequency index for accidents involving absence was improved due to adherence to a more intensive policy. The index decreased from 17 to 13. This has put us ahead of our target. Van Leeuwen, in collaboration with Lloyds, has initiated the OHSAS (Occupational Health & Safety Assessment Series) certification process, a certificate for working conditions. The first branch is expected to be certified at the beginning of 2010.
â€œCharacteristic of Van Leeuwen is that we specifically seek collaboration with other specialists to serve our customers in the best way possible.â€? Peter Ng Regional Procurement and Material Manager, Dubai, United Arab Emirates
Our applications Various pages in this Annual Book contain photos of the six business segments in which the Van Leeuwen Pipe and Tube Group operates. What do these segments entail,
Industry Industry includes the segments Fluid Power, Equipment Manufacturing and Steel Constructions.
who in our company works for these customers and projects within these different markets? We give them an opportunity to speak here.
Fluid Power Cylinder manufacturers in particular constitute an important customer group in the Fluid Power segment. Van Leeuwen supplies materials such as cylindrical and chromium-plated tubes and bars for hydraulic applications, such as lifting arms on ships and cylinders for construction and agricultural machines. Technological knowledge and knowledge of applications are of key importance for the Fluid Power segment. We have developed a strong position in this segment in Western Europe and are growing in Central Europe.
Equipment Manufacturing In the Equipment Manufacturing segment, we supply a wide range of pipe and tube products to manufacturers of various construction and agricultural machines, and to players in the transportation, automotive, machine and crane building sectors. Aside from pipe and tube products and semi-finished goods, we offer logistics services, including customer-dedicated stocks and mechanical treatments, such as laser and plasma cutting. Many companies in this segment are multinationals with production sites in multiple countries. With our extensive European network, we are optimally positioned to anticipate developments in this area.
Steel Constructions Many steel constructions, such as greenhouses, ships, bridges, stadiums and windmills, as well as furniture, fencing and traffic gates use various pipe and tube materials. Van Leeuwen has a strong position in this segment as well, particularly in Western Europe and is experiencing growth in Central Europe. We serve customers with local stocks, project management and treatments, such as the bending and cutting of materials.
drawings. The key here is that we then must work
Branch Manager Fluid Power, Deventer, the Netherlands
in even closer collaboration with hydraulic cylinder
Employed by Van Leeuwen since 1997
design engineers. To offer them added value and cost savings. Because our knowledge allows us to
“Chromium-plated bars and cylindrical tubes,
offer alternatives that, ultimately, yield better results
which we sell throughout the world on the hydraulics
and significant savings. Looking back on 2009,
market, are precision products with a great deal of
for me, it is difficult to pick out the best project.
added value. However, they are increasingly sold as
My team was involved in various large projects
standard products. We will therefore have to focus
for customers opting for a single central point of
increasingly on special abilities, such as the offer
contact. And that’s us, through and through.”
of pipes and shafts produced in accordance with
this by bundling and sharing our strengths even
Commercial Manager, Brierley Hill, United Kingdom
more than before. A good example is a project
Employed by Van Leeuwen since 1988
in 2009, in which I closely collaborated with my Dutch and French colleagues. We developed a pipe
“I strongly believe that our Equipment Manufacturing
specification that had to meet the specific standards
business has every opportunity for growth. We
of the aluminium foil industry. We succeeded, after
have access to the knowledge of local customers
which we could supply a collective price proposal
and markets, and their specific requirements. We
to various European industries. And it didn’t stop
have the energy and expertise, backed up by our
there. My colleagues succeeded in rolling out this
product portfolio, to take major steps forward in
initiative, so that we now successfully serve other
every conceivable industry sector. We accomplish
European users as well.”
I look after the entire related process. I arrange
Sales Support, Meyzieu, France
for the correct packaging and keep my finger on
Employed by Van Leeuwen since 2006
the pulse of the logistics aspect. Van Leeuwen Tubes initiated these professional service activities in 2006.
“At Van Leeuwen Tubes, I am the service link
In spite of the crisis, Van Leeuwen tapped into
between the customer and the manufacturer. I am
new market shares through activities such as this.
located in Ardèche at the site of our industrial partner
We must still further expand these activities.
SRCA, which is where our treatment machines are
By listening even more attentively to customers
installed. My work consists of ensuring that the
and figuring out their needs. The objective is
steel pipes are treated so that they exactly meet the
obvious; to provide top quality and achieve
customer’s specific requirements. Aside from this,
the highest possible customer satisfaction.”
Energy The Energy sector includes the Process, Power and Offshore/Oil and Gas segments.
Process Petrochemical plants and refineries make use of steel pipe materials on a grand scale. Carbon and stainless steel pipes, valves, fittings and flanges are of essential importance for the supply, processing and discharge of oil, liquid chemicals and gas. Over the last few decades Van Leeuwen has evolved into an expert supplier of these certified products for the worldwide process control industry. Nowadays Van Leeuwen is closely involved in the new construction as well as the maintenance of these plants.
Power From coal-fired plants to solar energy. The demand for clean energy has for years resulted in investments in the replacement and expansion of power plants. Van Leeuwen has built up a strong reputation in the Power segment, particularly in developing Asian countries where technically high quality power plants are being built. By bundling technical and logistics expertise with our solid relationships with leading manufacturers of carbon steel and alloyed pipe and tube materials, Van Leeuwen has evolved into a reliable partner for highly demanding, complex projects.
Offshore/Oil and Gas In the continuous search for new energy reserves, oil and gas are being extracted from beneath the bottom of the oceans at an ever greater scale. To exploit these energy sources, fixed, as well as floating production platforms are being developed and constructed. Due to the sometimes extreme circumstances under which these platforms are being used, knowledge concerning the application areas of different types of steel is essential. Van Leeuwen provides customers, from Brazil to Dubai to Singapore, with technical advice and high quality materials, such as duplex and super-duplex steel.
II Projects for Bechtel. I was responsible for supplying
Project Manager International Capital Projects,
all the required pipe and tube materials needed for the
expansion of this petrochemical complex in Abu Dhabi.
Employed by Van Leeuwen since 2007
This international project enabled me to experience
(and from 1991 to 2000)
how the materials supplied by Van Leeuwen are used and processed in actual practice. And how
“Van Leeuwen is a known quantity in America as well.
our selection of manufacturers, pricing strategy and
Ever since the opening of our office in Houston in
logistics resulted in a very satisfied customer. I am
2006, internationally operating customers have been
convinced that especially under the current economic
enthusiastic about our services. I am involved in large
conditions, Van Leeuwen has the capacity to serve
international projects that are managed from the USA.
customers in the best possible way. Indeed, this is why
An interesting project that I worked on was the AGD
we have been in existence for over 85 years now.”
of Van Leeuwen we do not want to get this off the
Regional Procurement and Material Manager, Dubai,
ground all by ourselves. We are specifically looking
United Arab Emirates
for collaboration with other specialists in the Power
Employed by Van Leeuwen since 1981
industry, manufacturers, as well as, for example, a specialized German stock keeper who supports
“Power is a segment in which Van Leeuwen in recent
us in the technical assessment of requests and
years experienced tremendous growth. I am involved
contracts, trains our personnel and who maintains
in various activities in this segment, such as the
stock in our distribution centre in Dubai. The two
procurement of stocks, stock management and the
companies complement each other. Our partner
complete logistics operation. Major investments are
with its knowledge of and experience in the
being made in the construction of clean power plants
Power segment and us with our competences
here in the Middle East. We have an opportunity to
in distribution. A relationship like this is bound
further develop this segment and as is characteristic
to have a healthy future.”
We supplied all of the carbon steel pipe and tube
Sales Manager, Singapore
materials for the reconstruction and renovation of one
Employed by Van Leeuwen since 1996
of their FPSO units in Singapore. A successful project, in part due to the fact that we provided support to the
“Together with a team of six colleagues I am
customer’s project execution from beginning to end.
responsible for domestic procurement in Singapore.
Together with our colleagues in Europe, we identified
There is a great deal of potential in the Offshore/Oil
the needs of the engineers in the Netherlands and
and Gas segment. The most interesting project that
coordinated the deliveries to the three contractors of
I was involved in was a project of an international
the wharf in Singapore. With due consideration to the
enterprise that operates a fleet of ‘Floating
increasing demand for oil and gas, this segment holds
(Production) Storage and Offloading’ (FPSO) units.
a lot of opportunities for us.
The employees of the Van Leeuwen Pipe and Tube Group are our single most important asset. This is indeed why we invest a great deal in our employees. We want to provide our employees with a work environment in which they have the opportunity to use and develop their skills and talents.
An international enterprise Van Leeuwen is a Dutch company, but with an international allure and a ‘local presence’. Employees of 27 nationalities work in branches spread across 18 countries. Of the company’s total workforce 32% are women and 68% are men. The highest proportion of women employed is in Australia/Asia (59%) and the lowest is in Europe (25%). The average global age is 42. At an average age of 43, Europe has the oldest workforce. The youngest workforce at an
‘We continuously invest in the skills and talents of our employees, because together they form our most important capital.’
average age of 35 is in the Middle East. In more than 85 years, our company has grown to the current global organization with strong local trade organizations. This growth has come about through the effort and contribution made by our employees, that we rightly call our ‘human capital’. We operate in many countries with employees of various nationalities. The recruitment and retention of good employees remains an important area of focus for our company.
Workforce Our workforce in 2009 declined to 1,005 employees. This represents an 11% decrease. Forced layoffs were as much as possible avoided as part of our downsizing. Through the use of temporary contracts we are for the most part able to flexibly adjust our workforce to match the level of activity of our company. We had to implement a substantial reorganization in our branch in France. Drastic measures were required because our company in France was hit hard by a drop in demand.
Top employer After independent research by CRF, a specialist in international research into employment conditions, Van Leeuwen Buizen in Zwijndrecht (the Netherlands) was named Top Employer 2010. A company that satisfies the CRFâ€™s tough requirements is entitled to call itself Top Employer for a whole year. Young, highly educated professionals especially, regard this as proof of a good employer and take it seriously in their choice of a future employer. With regard to all the criteria surveyed (employment conditions, training and education, internal advancement opportunities, working conditions and corporate culture), the Van Leeuwen Pipe and Tube Group
â€˜There are many opportunities to develop yourself within the company and this is encouraged by our management.â€™ Julie Parsons (Mechanical & Construction Sales, United Kingdom)
offers young talent the best opportunities with an excellent score of our stars.
Corporate Human Resources
Corporate Human Resources facilitates the training
The Management Excellence training program
and education policy of the Van Leeuwen Pipe and
for managers was developed in close collaboration
Tube Group. It implements group-wide programs
with an external firm. The program follows an
such as the Trainee and Management Development
intensive schedule which alternates between three
policy. We consider it important to continue to invest
joint training weeks. In 2009, an international group
in our most important capital: our employees.
of twelve managers worked on their management
A great deal of time is therefore devoted to setting
skills. The program will be continued in 2010.
up and implementing development programs, such as management training courses, traineeships and e-learning.
‘It is a tremendous challenge for everyone to continue to work together on Van Leeuwen’s excellent reputation, nationally as well as internationally.’ Tom Verweij (Sales Manager, Zwijndrecht, the Netherlands)
There are also local and international training programs in which young enthusiastic employees are trained to advance into, for example, sales, purchasing or logistics. In their first year, trainees are offered a broad development path, which can be followed by a period of specialization. We made a number of significant steps in sharing our knowledge on the basis of an e-learning project in the Netherlands and the United Kingdom. The e-learning platform can be directly accessed by employees via the Van Leeuwen Academy’s website, and e-learning will be further rolled out within the company in 2010.
Investing in the future In addition to the abovementioned development programs, Van Leeuwen also invests in a wide range of training opportunities. We want to remain a competitive and attractive employer in the future as well. Van Leeuwen develops tailor-made training programs and workshops in diverging domains, such as logistics, international trade, safety, risk management and the new ERP systems. By alternating our managers among various international branches, we strengthen our local organizations. This way we put knowledge sharing among different business units into actual practice. In addition, this offers involved employees a new challenge. Due to the diversity of our organization and our presence in various geographical regions, we can offer many employees a unique opportunity to develop outside their current field of work.
Van Leeuwen Pipe and Tube Group number of employees
Proportion of Women/Men
â€˜Our worldwide logistics network forms the core of our service delivery.â€˜
Van Leeuwen operates approximately 40 branches spread across 18 countries in Europe, the Middle East, Australia, Asia and North America. Twelve of our sites are pictured here.
Abu Dhabi, United Arab Emirates
Zwijndrecht, the Nederlands
Brierley Hill, United Kingdom
Deventer, the Nederlands
Beesd, the Nederlands
Offshore/Oil and Gas
â€œIt is stimulating to contribute to the success of a complex project with the full support of our international colleagues.â€? Calvin Ng Sales Manager, Singapore
1 2 3
7 41 8
12 24 25
Van Leeuwen branches
Asia / Australia
United Arab Emirates
25. Abu Dhabi
Joint ventures 27. Singapore
Malaysia 28. Kuala Lumpur
Thailand 29. Bangkok
9. ChĂ˘lette-sur-Loing 10. Gonfreville
China United Kingdom
13. Brierley Hill
14. Bury 15. Dundee
36. Brisbane 37. Melbourne
Joint ventures Poland
39. Van Leeuwen TPCO Pipe and Tube, China
Czech Republic 21. Brno
40. Combulex, the Nederlands 41. Benteler Distribution,
International network Van Leeuwen Pipe and Tube Group BV Lindtsedijk 20, 3336 LE Zwijndrecht P.O. Box 50, 3330 AB Zwijndrecht The Netherlands Telephone: +31 78 6252525 Fax: +31 78 6252705 E-mail: email@example.com Internet: www.vanleeuwen.com
Europe The Netherlands
P. van Leeuwen Jr's Buizenhandel BV Lindtsedijk 100, 3336 LE Zwijndrecht Telephone: +31 78 6252525 Fax: +31 78 6252020 E-mail: firstname.lastname@example.org Managing Director: M.A.L.W.J. van Engelen
Van Leeuwen Wheeler Ltd Nine Lock Works, Mill Street, Brierley Hill West Midlands DY5 2SX Telephone: + 44 1384 487600 Fax: +44 1384 487619 E-mail: email@example.com Managing Director: J. Blakey Branches: Bury, Dundee, Middlesbrough, Sheffield, Southampton
Van Leeuwen Precisie BV Hamburgweg 6, 7418 ES Deventer Telephone: +31 570 500700 Fax: +31 570 500777 E-mail: firstname.lastname@example.org Managing Director: A. Faasse
Van Leeuwen Stainless BV Industrieweg 26, 4153 BW Beesd Telephone: +31 345 687777 Fax: +31 345 683304 E-mail: email@example.com Managing Director: A. Dekker
Van Leeuwen Pipe and Tube sro Areal Slatina, Turanka 115, 62700 Brno Telephone: + 420 532 123251 Fax: +420 532 123250 E-mail: firstname.lastname@example.org General Manager: J.K. Zondervan Branch: Studénka
Van Leeuwen Buizen België NV Schaarbeeklei 189, 1800 Vilvoorde Telephone: +32 2 2554000 Fax: +32 2 2520576 E-mail: email@example.com Managing Director: A. Renders
Van Leeuwen Rury Sp zoo Ul. Podchorazych 1/6, 40-043 Katowice Telephone: +48 32 7858610 - 11 Fax: +48 32 7858612 E-mail: firstname.lastname@example.org Turkey
France Van Leeuwen Tubes SAS 2, Avenue des Pays-Bas 69330 Meyzieu (Lyon) Telephone: +33 4 72 451515 Fax: +33 4 72 451520 E-mail: email@example.com Managing Director: J. Tinel Branches: Châlette-sur-Loing, Gonfreville, Nantes
Van Leeuwen Boru San ve Tic Ltd Şti Inönü Caddesi, Sümer Sokak, Zitas Bloklari C2 Blok, Kat:6 Daire:15, Kozyatagi, Istanbul Telephone: + 90 216 3804525 Fax: +90 216 3806272 E-mail: firstname.lastname@example.org Ireland Van Leeuwen Wheeler Ltd Unit 2 Tullow Court Mews, Off Bridge Street Tullow, County Carlow Telephone: +353 599181120 Fax: +353 599181124 E-mail: email@example.com
North America Canada
Van Leeuwen Pipe and Tube (Canada) Inc 2875 - 64th Avenue Edmonton, Alberta T6P 1R1 Telephone: +1 780 4697410 Fax: +1 780 4665970 E-mail: firstname.lastname@example.org Managing Director: V. Klein Branch: Calgary, Toronto
Van Leeuwen TPCO (Tianjin) Pipe and Tube Trading Company Ltd 12E Double Dove Plaza 438 Pu Dian Road, Pudong District Shanghai 200122 Telephone: + 86 21 61042880 Fax: +86 21 61042882 E-mail: email@example.com General Manager: D. Yap Branches: Beijing, Tianjin
United States VL Project Services LLC 10235 West Little York Road, Suite 250 Houston, Texas 77040 Telephone: +1 281 5823150 Fax: +1 281 5823151 E-mail: firstname.lastname@example.org
Van Leeuwen Pipe and Tube (Singapore) Pte Ltd Shanghai Representative Office Room 1501, No 458 Fushan Road, Pudong Shanghai 200122 Telephone: + 86 21 58311866 Fax: +86 2158311900 E-mail: email@example.com Chief Representative: J. Chee
Singapore Van Leeuwen Pipe and Tube (Singapore) Pte Ltd 4, Pioneer Place, Singapore 627893 Telephone: + 65 68979301 Fax: +65 68979318 E-mail: firstname.lastname@example.org Regional Managing Director: J.F. Weerstra General Manager: G. Heng Malaysia Van Leeuwen Pipe and Tube (Malaysia) Sdn Bhd Suite 11-02, Level 11, Menara IGB The Boulevard, Lingkaran Syed Putra 59200 Kuala Lumpur Telephone: + 60 3 22873358 Fax: +60 3 22845771 E-mail: email@example.com General Manager: J. den Herder Thailand Van Leeuwen Pipe and Tube (Thailand) Ltd 487/1 Si Ayutthaya Building 12A Floor, Si Ayutthaya Road Khwaeng Thanon Phaya Thai Khet Ratchathewi, Bangkok 10400 Telephone: + 66 2 2480994 - 98 Fax: +66 2 6425087 - 88 E-mail: firstname.lastname@example.org General Manager: T. Lim Branch: Chonburi
Australia Van Leeuwen Pipe and Tube Australia Pty Ltd 95-113 Lee Holm Road St Mary’s NSW 2760 (Sydney) P.O. Box 1172 St Marys NSW 1790 Telephone: +61 2 98961111 Fax: +61 2 96882428 (Head Office) +61 2 96884801 (NSW Branch) E-mail: email@example.com Managing Director: E. Zammit Branches: Adelaide, Brisbane, Melbourne, Perth
Middle East United Arab Emirates Van Leeuwen Pipe and Tube Gulf FZE OilFields Supply Center, B11, Jebel Ali free zone P.O. Box 261145, Dubai Telephone: + 971 4 8833872 Fax: +971 4 8837974 E-mail: firstname.lastname@example.org Regional Manager: R. Ricketts Van Leeuwen Pipe and Tube (Middle East) LLC Al Ghaith Tower, Suite 1203 Hamdan Street P.O. Box 47144, Abu Dhabi Telephone: + 971 2 6271840 Fax: +971 2 6271244 E-mail: email@example.com
Indonesia PT Van Leeuwen Pipe and Tube Indonesia Wisma 46, Kota BNI, 36th Floor, Jl Jend Sudirman Kav. 1 – Jakarta 10220 Telephone: + 62 21 5700967 Fax: +62 21 5700968 E-mail: firstname.lastname@example.org General Manager: J. de Vries
Qatar Van Leeuwen Trags Pipe and Tube Jaidah Tower, 7th Floor P.O. Box 1884, Doha Telephone: + 974 4432212 Fax: +974 4422255 E-mail: email@example.com
R. Willems, Chairman Nationality : Dutch Year of birth : 1945 Previous important positions held : President Shell Nederland BV President Shell Philippines Executive Vice President Shell Chemicals Other supervisory board positions : Chairman of the Supervisory Board Kon. Joh. Enschede Chairman of the Supervisory Board Essent Member Supervisory Board Caldic Chemie Member Supervisory Board FMO Member Supervisory Board VU University Amsterdam/VUmc/Windesheim Member Supervisory Board COA (Central Agency for the Reception of Asylum Seekers) Other positions : Member of the Senate of the Dutch Parliament Chairman Chemical Industry Steering Group Board member of some foundations First appointed : 01-09-2007 End of current term : 2011
J.C. Breen Nationality : Dutch Year of birth : 1947 Previous important positions held : President and CEO Van Leeuwen Pipe and Tube Group BV Managing Director Asia Pacific Consumer Electronics Division NV Philips Other supervisory board positions : Chairman of the Supervisory Board Koninklijke Ahrend NV Member Supervisory Board Teijin Aramid BV Member Supervisory Board Koninklijke Smilde BV Member Supervisory Board Nedcard BV Other positions : Board member Turkije Instituut First appointed : 01-09 2007 End of current term : 2011
J. Ekelmans Nationality Year of birth Current position
: Dutch : 1951 : Independent consultant (business & boardroom counseling) in association with Mr H.C. den Hollander: Outright business counseling Previous important positions held : Lawyer, joint founder and partner Ekelmans Den Hollander (1978-1999) Other positions : Board member (Chairman) BE Semiconductors NV Continuity Foundation Board member Unit4Agresso NV Continuity Foundation First appointed : 18-05-2004 End of current term : 2012 Member Audit Committee
R.R. Hendriks Nationality : Dutch Year of birth : 1955 Current position : CFO Fluvia Holding BV Previous important positions held : CEO Aon EMEA (Europe, Middle East and Africa) Vice Chairman Royal VOPAK NV Member Management Board and CFO CSM NV Other supervisory board positions : Member Supervisory Board Smit Internationale NV Chairman Supervisory Board Flinter Group Member Supervisory Board Nile Dutch Shipping Other positions : Chairman Advisory Board G-Star Chairman Advisory Board Den Hartogh First appointed : 01-01-2006 End of current term : 2010 Chairman Audit Committee
J.G. van Oord Nationality : Dutch Year of birth : 1946 Previous important positions held : Chairman of the Board of Management Van Oord NV Other supervisory board positions : Member Supervisory Board Van Oord NV Chairman Governing Board MerweOord BV Member Board of Trustees Deltares Other positions : Vice-chairman â€˜Stichting Red een Kindâ€™, Zwolle, the Netherlands President IADC, International Association of Dredging Companies Board member of some foundations First appointed : 01-01-2009 End of current term : 2013
Board of Directors and Executive Committee
P.L. Rietberg, Chairman of the Board Nationality : Dutch Year of birth : 1964 Previous important positions held : Member Board of Executive Directors Van Leeuwen Pipe and Tube Group BV Managing Director P. van Leeuwen Jr’s Buizenhandel BV Date of commencement : 01-09-1989 Appointed to current position : 01-09-2007 Specific areas of responsibility : Strategy, long-term policy and acquisitions/joint ventures; Corporate Communications.
J.M. Sassen, Chairman of the Executive Committee Nationality : Dutch Year of birth : 1966 Previous important positions held : Division Director Precision Managing Director Van Leeuwen Precisie BV Regional Managing Director Van Leeuwen Pipe and Tube (Singapore) Pte Ltd Date of commencement : 02-03-1992 Appointed to current position : 01-09-2007 Specific areas of responsibility : Divisions Precision and Construction; operating companies in Asia, Australia, France, the United Kingdom and Central Europe.
M.A.L.W.J. van Engelen Nationality : Dutch Year of birth : 1958 Previous important positions held : Managing Director P. van Leeuwen Jr’s Buizenhandel BV Manager Human Resources Van Leeuwen Pipe and Tube Group BV Date of commencement : 01-01-1998 Appointed to current position : 01-09-2007 Specific areas of responsibility : Human Resources; operating companies in the Netherlands.
W.F. Livius Nationality : Dutch Year of birth : 1965 Previous important positions held : Manager Operations Europe Manager Operations P. van Leeuwen Jr’s Buizenhandel BV Date of commencement : 01-04-2001 Appointed to current position : 01-09-2007 Specific areas of responsibility : Operations, Quality Assurance and Safety.
R. van der Weck Nationality : Dutch Year of birth : 1965 Previous important positions held : Division Director Process Industry Commercial Manager Process Industry P. van Leeuwen Jrâ€™s Buizenhandel BV Date of commencement : 26-07-1999 Appointed to current position : 01-09-2007 Specific areas of responsibility : Divisions Process Industry and Stainless; operating companies in Belgium, North America and the Middle East.
A.S. Zwanepol Nationality : Dutch Year of birth : 1960 Previous important positions held : Business Finance Manager Middle East Shell Exploration & Production International BV Financial Director Shell Egypt Date of commencement : 01-10-2007 Appointed to current position : 01-10-2007 Specific areas of responsibility : Finance and ICT
Peter Rietberg Chairman of the Board
Joop Sassen Chairman of the Executive Committee
Maureen van Engelen Member of the Executive Committee
Wil Livius Member of the Executive Committee
Robert van der Weck Member of the Executive Committee
René Zwanepol Chief Financial Officer; Member of the Executive Committee
André Dekker Managing Director Van Leeuwen Stainless
Aren Faasse Managing Director Van Leeuwen Precision
Henk-Robert ten Cate Division Director Construction
André Renders Managing Director Van Leeuwen Buizen Belgium
Jérôme Tinel Managing Director Van Leeuwen Tubes France
Olivier Rosset Commercial Director Van Leeuwen Tubes France
Jeff Blakey Managing Director Van Leeuwen Wheeler United Kingdom
Hans Zondervan General Manager Van Leeuwen Pipe and Tube Czech Republic
Vern Klein Managing Director Van Leeuwen Pipe and Tube Canada
Roger Ricketts Regional Manager Van Leeuwen Pipe and Tube Gulf
Emmanuel Zammit Managing Director Van Leeuwen Pipe and Tube Australia
Hans Weerstra Regional Managing Director Van Leeuwen Pipe and Tube Southeast Asia
Gregory Heng General Manager Van Leeuwen Pipe and Tube Singapore
Joost den Herder General Manager Van Leeuwen Pipe and Tube Malaysia
Terence Lim General Manager Van Leeuwen Pipe and Tube Thailand
Joris de Vries General Manager Van Leeuwen Pipe and Tube Indonesia
Dennis Yap General Manager Van Leeuwen TPCO (Tianjin) Pipe and Tube Trading Company
Jude Chee Chief Representative Van Leeuwen Pipe and Tube Shanghai
Maus Jaarsma Group Financial Controller
Koen van Eijnsbergen Manager Finance & Administration
Peter Boer Manager Quality, Safety & Environment
Alexander Gouw Manager Corporate Human Resources
Ingrid den Hartog Manager Corporate Communications
Willem de Boer Manager ICT
Bob Kruys Legal Counsel
Robin Wuite Corporate Secretary; Legal Counsel
Compilation and coordination: Corporate Communications Van Leeuwen Pipe and Tube Group BV Design and production: Centagon BV
Van Leeuwen Pipe and Tube Group BV Lindtsedijk 20, 3336 LE Zwijndrecht, the Netherlands P.O. Box 50, 3330 AB Zwijndrecht, the Netherlands Telefoon: + 31 78 6252525 Fax:
+ 31 78 6252755
Internet: www.vanleeuwen.com Published: April 2010. Printed in the Netherlands.