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The way forward here has to go through partnering and collaboration. Operators and M2M value chain players have to come together and work to deliver these complete solutions looking to improve the total customer experience at the level of sophistication they require. Anything less than that will no longer do. Telit is an active partner to a number of operators around the world, some global, some regional, just as these operators are in partnerships with other M2M providers. It is the norm for our industry. These alliances and the co-operation that ensues help us all create models that work, as well as determine those which do not. M2M Now: Why is the market at the highest levels only now seeing the value of the One Stop Shop? Which of these One Stop Shop models are likely to succeed, and which are not? DH: It’s happening now because the repackaging of M2M as the Internet of Things – and even the Industrial Internet as GE dubs it – has been a catalyst for adoption among large industrial players who have been on the sidelines until now. These open and positive statements – which, as I mentioned, have been made recently by heavyweights about adoption being a matter of ‘when’ and no longer ‘if’ – have propelled the supply side to snap into action heeding the demand for this better experience. At Telit we have been promoting and encapsulating this experience improvement with the One Stop Shop concept. Currently, there are several One Stop Shop models coming together - and that is a good thing. It validates what we have been building at Telit for a decade now. The models we believe are more likely to succeed are those really focusing on and delivering improved adopter experience. Many will claim they are doing that but will under-deliver as they label as One Stop Shops, offerings that are nothing more than bundles of regular products from themselves and partners. This model has been tried and has not shown enough value aggregation to justify it.

“We have concluded several acquisitions, all with the objective of delivering this enhanced experience to large industrial adopters.” Dominikus Hierl, Telit

The community of developers and integrators is working under tremendous pressure from their own customers. They are ready to embrace M2M but need us to understand the magnitude of that pressure and know that we are willing to create solutions that help relieve that pressure. In the end, those models that factor this into their solution designs will surface as having delivered on the One Stop Shop promise.

M2M Now July 2013

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Profile for Prestige Media

M2M Now Magazine July 2013 Edition  

The latest product, people & market news from the Machine to Machine sector. Includes expert industry opinions and interviews.

M2M Now Magazine July 2013 Edition  

The latest product, people & market news from the Machine to Machine sector. Includes expert industry opinions and interviews.

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