THE VAN COU VER CO URIER T H U R SDAY, SE P T E M B E R 1 2 , 2 0 1 9
VAN CO UR I E R. CO M
Need help with your laptop? Call the Grandkids
Innovative service offers seniors everything from companionship to social support to help with technology
CALL THE GRANDKIDS OFFERS COMPANIONSHIP AND ASSISTANCE FOR EVERYTHING FROM HOUSEWORK TO TECHNOLOGY.
SANDRA THOMAS | STHOMAS@VANCOURIER.COM
While not exactly home care, Call the Grandkids offers companionship, social support and assistance with everything from driving a client to a medical appointment to going for a walk to helping with technology. Lifetime had a few questions for Alec Morgana, wellness manager and founder of Call the Grandkids. How did you come up with the concept? After my grandfather passed away a few years ago, my grandmother suddenly found herself alone at home. She was also going through her own health challenges and my mom and aunt were doing their best to help, but could not always be there. My partner Penny and I lived fairly close to my grandmother and whenever something happened and my
mom and aunt were unable to go over, they called us. Penny and I wondered if other seniors and families needed the same support. We realized very quickly after conducting market research that there were lots of seniors in various situations that didn't necessarily need a caregiver, but could beneﬁt greatly from social support and a helping hand. Call The Grandkids was born. So, you're an actual “grandkid.” Yes! I have two grandmothers (one in Vancouver). Penny also has two grandparents (one in Vancouver). As far as our clients, Penny and I both still step in as "grandkids" and visit clients as much as possible. As we continue to gain momentum, our team of companions is growing and they are doing most of the visits.
Dentures, comfortably fit
Svetlana Lopareva R.D.BPS
(BIOFUNCTIONAL PROSTHETIC SYSTEM) CERTIFIED DENTURIST
PRECISION COSMETIC DENTURES, STANDARD DENTURES, PARTIALS, RELINES & EMERGENCIES IMMEDIATE DENTURES FOR THE FIRST TIME LOWER SUCTION DENTURE TECHNIQUE CERTIFIED CLINICIAN HOME VISITS AVAILABLE SERVING THE LOWER MAINLAND FOR 10 YEARS
116 West Broadway | 604.677.0061 | EMERGENCIES 778.389.5072
What are some of the services you offer? We provide companionship and social support to seniors, help with housework and housekeeping, shopping and errands, preparing meals, transportation to appointments or going on outings, and assisting with technology. Most of the things you would call your grandkids to help with are the types of services that we offer. Decluttering and organizing visits have also been popular and going through decades’ worth of keepsakes is a fun experience. Sometimes a senior needs a ride home after surgery and support at home afterwards. The possibilities are pretty limitless.
for example. If the focus is companionship, we might engage in conversations over tea, play games or go for walks. Maybe the senior can teach us how to cook their favourite recipe. We ﬁnd that no matter what we are doing with clients, the tasks or activities are always an opportunity for companionship and relationship building.
But you’re not home care, right? Not exactly. We are a non-medical service and our clients are usually a bit more independent when it comes to personal care or they have other supports in place for those needs. Our focus is supporting the home environment and supplementing what a traditional caregiver or healthcare provider does when they are necessary. While we do a lot of the same things that home care does, there are additional services that we provide that fall outside the scope of home care. This makes us a great alternative or supplement, depending on the type of support that a senior needs.
What kinds of activities do you do with your clients? Every senior is unique and no two visits are the same. Some visits are companionship focused, while others might be focused on housework, organizing, or weekly chores,
How often do you typically see clients? It all depends on the needs of the senior. We have clients that we see multiple times per week and even daily, while others call us on an as-needed basis weekly or monthly. Many of our clients start with a few visits and then develop a consistent schedule as they get to know us and their needs change. Where is your geographic area of operation? We currently provide services in Vancouver, Burnaby and on the North Shore. We get calls regularly from other areas and plan to continue expanding in the near future. Who can beneﬁt from your services? All seniors can beneﬁt from Call the Grandkids. We see clients at home, in independent or assisted living residences, care facilities and hospitals. We have also helped seniors in palliative care and hospice. Our goal is to provide conﬁdence and empower seniors to maintain their independence and overall well-being. CALL THE GRANDKIDS PROVIDES NON-MEDICAL SUPPORT TO SENIORS. PHOTOS: CALL THE GRANDKIDS
When it matters most.
Modern Home Help Services for Vancouver Seniors COMPANIONSHIP • HOUSEWORK SHOPPING • APPOINTMENTS • TECHNOLOGY
Schedule Your Free Consultation Today 604-398-3831 • callthegrandkids.ca
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