Experience the Best of Frontier Airlines
Welcome aboard Frontier Airlines! We are committed to providing safe, convenient, and affordable travel to all of our customers. Our priority is your satisfaction, and we aim to deliver a friendly and comfortable experience on every flight.
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Customer Service Philosophy
Personal Service
Our team is available 24/7 to assist you with any inquiries or requests before, during and after your flight.
Comfortable Travel
We strive to make your flight as comfortable as possible, with spacious seats, convenient food and beverage options and in-flight entertainment options
Friendly and Attentive Staff
Our staff is trained to put a smile on your face at every stage of your journey, making your travel experience a memorable one.
Service Options for Passengers
Bundled Services
Create a customized travel package to fit your needs, with options to personalize your trip with seats, refreshments, and baggage options.
Travel Insurance
We offer competitively priced travel insurance, providing peace of mind when making your trip.
Cargo Services Frontier Airlines provides cargo service for small and large parcels to over 90 destinations worldwide.
Special Assistance
We guarantee effortless assistance for passengers with disabilities, unaccompanied minors, and elderly passengers for a seamless travel experience.
Baggage Policies and Fees
Bags Fly Free
All passengers can bring one personal item and one carry-on bag in the cabin for free.
Checked Baggage Fees
Baggage fees are calculated based on the size and weight of your bags, and may vary depending on your class of travel, destination, and when you book your flight. Visit our website for more information.
Lost/Damaged Baggage
Our customer service reps are available in every airport to assist you with any baggage-related issues, and to initiate the tracing and return of any lost or damaged bags.
Flight Booking Process
Mobile App
Download our app on your iOS or Android mobile device and access our booking system, receive real-time flight updates, and access your boarding pass for a more convenient travel experience.
1 Online bookings
Visit our website to view flight schedules, search for available flights, and complete your booking online.
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3 Customer Support
Our customer service reps are ready to assist you with any booking-related inquiries or issues, and can help you book flights over the phone if you prefer.
In-flight Amenities
Food and Drinks
Enjoy a range of delicious inflight snack and meal options, including hot and cold beverages, available for purchase on all flights.
In-flight Entertainment Frontier Airlines offers a range of entertainment options for all ages, including live TV, movies, and games, available for purchase on board.
Extra Comfort Upgrade to our Premium Class for more spacious seating, priority boarding, extra baggage allowance, and extra entertainment options.
Frontier Miles Rewards Program
Earn Miles
Redeem Miles
Earn Miles when you fly with Frontier Airlines, or when you make purchases with our partners, to use for free flights, seat upgrades, and other travel benefits.
Redeem your Miles for free flights, special discounts, merchandise, car rentals, or choose to donate your rewards to charity.
Mileage Sharing
You can also share your Frontier Miles with family and friends to make their travel more affordable, by transferring a part or all of your earned Miles to their accounts.
Corporate Partnerships and Group Travel Options
1 Corporate Partnership Program
Join our Corporate Partnership Program to access discounted rates, priority boarding, and customized fare options for your organization's travel.
2 Group Travel Options
Our group travel options are ideal for family reunions, wedding parties, field trips, and sports teams. For special occasions and large groups of 10 or more, our dedicated group travel team is ready to assist you.