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SCHOOL OF CONTINUING EDUCATION

Fall 2017

BUSINESS

Professional Development Courses and Certificates

WHAT’S INSIDE

Business Analysis Business Analytics & Data Tools Business Communication Digital Marketing

Human Resource Management & Organizational Development Labor Relations Management & Leadership Development

Project Management Solution-Focused Business Professional Train the Trainer Women’s Leadership


UWM is the Largest Provider of Professional Development in SE Wisconsin UWM’s School of Continuing Education is the largest provider of professional development in Southeastern Wisconsin, serving over 15,000 participants each year through more than 1,000 programs. We are one of 14 schools and colleges that comprise the University of Wisconsin-Milwaukee. Our classrooms and conference center are conveniently located in downtown Milwaukee. Earn a professional certificate or simply take a few courses to build your business skills and marketability.

Take Courses Towards a Certificate

Take Individual Courses

Bring Our Courses to Your Organization

Certificates are one of today’s fastest-growing forms of credentials for business professionals. Certificates augment your current credentials and can be completed in a short amount of time at an affordable price.

UWM offers relevant business courses that help you address today’s business challenges. Experience hands-on curriculum taught by professional instructors with real-world experience.

Beyond our public courses, UWM provides group training, customized to meet the specific needs of your organization, at your site or ours.

UWM Provides Training for these Organizations and Others! ABB American Transmission Company

Froedtert Health

Aurora Health Care

General Electric

Badger Meter

Harley-Davidson

Briggs and Stratton

Hunger Task Force

Bublr Bikes

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The City and County of Milwaukee

John Deere

Rockwell Automation

Johnson Controls

Robert W. Baird

Kohl’s

S.C. Johnson

Medical College of WI

Snap-on

Northwestern Mutual

U.S. Bank

Organic Valley

We Energies

University of Wisconsin-Milwaukee School of Continuing Education


General Information

BUSINESS PROGRAMS AT THE SCHOOL OF CONTINUING EDUCATION

Business Program Contacts

Table of Contents Professional Certificates............................................................. 5-28 Course descriptions................................................................... 30-38 Business Analysis................................................................. 30-31 Business & Data Tools...............................................................31 Business Communication.................................................... 31-32 Digital Marketing.................................................................. 32-33 Human Resource Management & Organizational Development............................................... 33-34 Labor Relations .................................................................... 34-35 Management & Leadership Development........................ 35-36 Project Management........................................................... 36-38 Solution-Focused Business Professional...............................38 Train the Trainer..........................................................................38

Gevon Daynuah

Human Resources, Nonprofit, Labor Relations, Organizational Development and Training daynuah@uwm.edu 414-227-3351

Pam Nellen

Digital Marketing and Management & Leadership Development nellenp@uwm.edu 414-227-3208

Anne O’Meara

Business Analysis, Business Analytics & Data Tools and Project Management aomeara@uwm.edu 414-227-3311

Women’s Leadership..................................................................38 Registration Information............................................................39

REGISTRATION INFORMATION ON PAGE 39

FLEXIBLE COURSE FORMATS Online Courses Take courses online from any internet connection

Blended Courses Courses are part classroom and part online

CEUs Face-to-Face Courses are taught in the classroom

For more information uwm.edu/sce-business

10 hours of instruction = 1 CEU. Other professional development credentials assigned by program.

800-222-3623

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General Information

Why Professional Development Professionals Grow your career and skills with professional development from the UWM School of Continuing Education. Stay marketable in your field or gain skills in a new one through non-credit, professional certificates in business.

Organizations A strong economy and productive workforce depends on having talented professionals working for you. Organizations looking to keep and grow talent can benefit greatly from our wide array of business courses. Send your employees to individual courses or professional certificates. Need to train a group or department? We can customize curriculum to meet your needs and bring training to your site.

“In a growing number of fields, a professional certificate is at least as valuable as a degree.” Highered.com

“Professional development, also called continuing education, was once the domain of those who were required to show proof when renewing a professional license that they had kept their skills current. Today, however, employers should actively support professional development for all of their employees.” – Sean Little, Society for Human Resource Management

“While much has been made of the soft skills employers are looking for in entry-level workers, if you’re looking for a raise or promotion this year, you’ll definitely want to show your boss that you’re adding hard, marketable skills to your repertoire.” – Jon Simmons, Monster.com

Paying for Your Education Visit uwm.edu/sce-affordable for information on all these areas. Employer Assistance Many employers value proactive professional development planning and provide funding for those who can demonstrate the return on investment to the company. When asking for funding: • Discuss professional development needs with your UWM program manager • Create a brief plan that outlines the skills you will acquire from your professional development program • Link these skills to a need within the company Un(der) Employed and Dislocated Workers Many UWM programs are approved for funding from Individual Training Accounts (ITA). We can also work with your county workforce investment board to get approval for programs you are interested in that are not currently listed. Start the process with your case manager. AmeriCorps Alumni - The Segal AmeriCorps Education Award Put your AmeriCorps education award to use for your professional growth. Almost all UWM certificates and classes are eligible.

SCHOOL OF CONTINUING EDUCATION

CUSTOMIZED TRAINING GROUP TRAINING. YOUR PLACE OR OURS.

414-227-3264 | sce-customized@uwm.edu

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Spouses of Active Duty Military Members My Career Advancement Account (MyCAA) provides funds for spouses of active duty military members to pursue professional development, including many options at UWM. Wisconsin Department of Vocational Rehabilitation DVR funding is available for several professional development programs at UWM. Ask your case worker for details based on your situation and the program you are interested in attending.

University of Wisconsin-Milwaukee School of Continuing Education


CERTIFICATE

BUSINESS ANALYSIS Business analysis is a growing

Who Should Attend

profession in which analysts work

Business professionals who want to improve their understanding and abilities in business analysis. Whether you are new to business analysis or need to refine your skills to move to the next level in your career, this flexible certificate will meet your needs.

with business and technology departments to define business needs, analyze business processes, assess future requirements and design and deliver solutions that will

Learning Outcomes

your skills in business analysis

Develop technical skills in elicitation, facilitation, analysis and testing

and demonstrate your breadth of

Enhance understanding of the relationship among data, decisions and processes

Analysis Certificate. Courses focus

Understand the key roles of an analyst in business and on projects

on applicable learning taught

Learn to document and deliver requirements to stakeholders

by working professionals in

Demonstrate a commitment to your professional development while earning Professional Development Hours (PD Hours) and Continuing Development Units (CDUs) recognized by the International Institute of Business Analysis (IIBA®).

knowledge with the UWM Business

business analysis.

Certificates Certificates

enhance business results. Advance

Endorsed Education Provider for Certificate Requirements Complete a total of seven 2-day courses with a minimum of 5 core courses.

How to Start Start your certificate by selecting courses listed on the back of this page. Register for courses online at uwm.edu/sce-ba-cert or call 800-222-3623.

For More Information Contact Anne O’Meara, Program Director Maribeth Sacho, Program Associate aomeara@uwm.edu msacho@uwm.edu 414-227-3311 414-227-3337

Courses fill quickly, register today!

For more information uwm.edu/sce-business

800-222-3623

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BUSINESS ANALYSIS CERTIFICATE

Certificates Certificates

CORE COURSES - Choose at least 5 (10 days)

Fall 2017

Page

Analyzing and Validating Business Requirements

10/9-10/10

$845

30

Business Analyst Essentials*

9/11-9/12, 1/22-1/23

$845

30

Critical Thinking: Business Analysis and Decision-Making Strategies

10/11-10/12

$845

30

Defining and Managing Business Requirements

11/13-11/14

$845

30

Facilitation Techniques for Eliciting Requirements and Achieving Consensus

11/30-12/1

$845

30

Modeling, Analyzing and Redesigning Business Processes

10/17-10/18

$845

30

Proactive Testing: Risk-Based Test Planning, Design and Automation

11/16-11/17

$845

30

Using Data for Business Strategy and Decisions

9/21-9/22

$845

31

Using Strategic Analysis to Build BA-IT Partnerships

10/19-10/20

$845

31

ELECTIVE COURSES - Choose up to 2 (4 days)

Fall 2017

Price

Page

Building and Improving Project Team Functionality

12/4-12/5

$845

36

Data Discovery to Data Wisdom: A Hands-on Analytics Class

10/26-10/27

$845

30

Effective Interpersonal Communication Skills

11/30-12/1

$895

31

From Technical Expert to Strategic Leader

11/16-11/17

$845

30

Influence Without Authority**

11/1

$395

36

MS SharePointÂŽ for Project Team Collaboration

9/28-9/29

$845

37

Project Management Foundations Online or Face-to-Face

Face-to-Face: 8/21-8/22, 11/8-11/9 Online: 9/11-10/21, 1/29-3/10

$845

37

Return on Investment: Determining and Communicating the Project Value**

11/15

$450

38

NEW Scrum Fundamentals

9/26-9/27

$895

38

Waterfall, Agile or ? - Selecting the Right Methodology for Project Success

9/14-9/15

$745

38

Single courses may be taken without the pursuit of certificate. * Business Analyst Essentials is recommended first course and required for certificate. ** One-day course counts as a .5 course toward certificate.

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Price

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

BUSINESS COMMUNICATION Effective communication skills

Who Should Attend

are crucial as organizations

Business professionals looking to improve communication skills and develop organizational communication plans. HR professionals looking to gain skills for coaching and mentoring managers who communicate with staff.

become more complex and global. Companies are looking for employees who have solid communication skills that can

Learning Outcomes

business environment.

Improve written, verbal and interpersonal communication skills

Understand the importance and components of a strategic communication plan

Learn how to effectively collaborate with customers and employees

develop techniques to deliver an

Present a professional image to clients and colleagues

engaging presentation, improve

Adapt communication style to improve active listening

your listening skills and more.

Apply techniques for managing difficult conversations

Overcome perceptual and communication barriers

Gain skills and an understanding of emotional intelligence in the workplace

Learn how to produce clear, concise and powerful written messages,

Certificates Certificates

help them succeed in a complex

Certificate Requirements Complete 5 core and 2 electives within three years. This certificate can be customized based on your skill level to meet your specific needs.

How to Start Start your certificate by selecting courses listed on the back of this page. Register for courses online at uwm.edu/sce-bc-cert or call 800-222-3623.

For More Information Contact Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

Courses fill quickly, register today!

For more information uwm.edu/sce-business

800-222-3623

7


Certificates Certificates

BUSINESS COMMUNICATIONS CERTIFICATE CORE COURSES

Fall 2017

Price

Page

Effective Speaking and Presentation Skills

10/12

$395

31

Effective Interpersonal Communication Skills

11/30-12/1

$895

31

Emotional Intelligence: Dealing with Difficult People Including Yourself!

12/13-12/14

$895

31

Developing a Strategic Communication Plan

TBA

$395

31

Writing for Business

TBA

$395

32

ELECTIVE COURSE / Choose 2

Fall 2017

Price

Page

Negotiation Skills

10/26

$395

36

Influence Without Authority

11/1

$395

36

Facilitation Techniques for Eliciting Requirements and Achieving Consensus

11/30-12/1

$845

30

Technical Writing for Non-Writers Online

Self Paced

$289

32

Early bird pricing available, see website for prices and deadlines. If you have existing skills and experience in core areas, certificates can be customized to meet your specific needs.

REGISTER TODAY. LEARN TOMORROW. UWM SCE BUSINESS PROGRAMS Business Analysis Business Analytics & Data Tools Business Communication Digital Marketing

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Human Resource Management & Organizational Development Labor Relations Management & Leadership Development

Nonprofit Management Project Management Solution-Focused Business Professional Train the Trainer Women’s Leadership

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

DIGITAL MARKETING From building an effective digital

Who Should Attend

content strategy to understanding

Those responsible for any aspect of marketing within their organization. Candidates for the Digital Marketing Certificate should have a degree in marketing or a related field, and/or two years of marketing-related experience.

marketing analytics, this certificate will allow you to gain a better understanding of the marketing tools and knowledge needed to succeed in this rapidly

Gain relevant digital marketing skills from an accredited university

Benefit from a comprehensive curriculum that provides the fundamental skills required for well-rounded digital marketers

Experience a mentored program structure that allows you to work closely with instructors who are leading experts in the industry

Walk away with program deliverables for your organization that help you go beyond listening to doing

Whether you are just starting your career, or getting up to speed on digital concepts, this program provides key skills for marketers at all levels. Learn

Certificates Certificates

changing landscape.

Learning Outcomes

from industry experts through hands-on, interactive exercises and discussions, yielding

Certificate Requirements

deliverables you can take to

Complete 3 core and 2 electives within two years. The certificate can be customized based on your skill level to meet your specific needs.

your management team.

How to Start

In Partnership With

Start your certificate by selecting courses listed on the back of this page. Register for courses online at uwm.edu/sce-dm-cert or call 800-222-3623. AMA members are eligible for a discount on courses. Please contact Pam Nellen for details.

For More Information Contact Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

Courses fill quickly, register today!

For more information uwm.edu/sce-business

800-222-3623

9


DIGITAL MARKETING CERTIFICATE CORE COURSES - Choose 3

Fall 2017

Price

Page

Foundations for Effective Digital Marketing Online

Online: 10/2-10/29

$924

32

Introduction to Digital Marketing Analytics

10/10

$374

32

Improve Marketing Results Using Analytics

11/9

$374

32

Building an Integrated Digital Content Marketing Strategy Blended

Online: 11/3-11/17 Face-to-Face: 11/3 full day

$924

32

Paid Media - Reaching Your Target Audience Blended

TBA

$924

32

ELECTIVE COURSES - Choose 2

Fall 2017

Price

Page

Adobe InDesign - Basics

9/28

$374

32

NEW What’s New in Social Media: Leveraging Trends to Build a Successful Social Strategy

10/19

$374

33

Adobe Photoshop - Basics

10/31

$374

32

SEO- Definitive Guide to Higher Ratings

12/5

$374

33

Email Marketing and Marketing Automation: Using Email to Nurture and Drive Sales

TBA

$424

32

Writing Web Content That Works Online

TBA

$449

33

Essentials of Leadership

11/8-11/9

$895

35

Certificates Certificates

AND

Early bird pricing available, see website for prices and deadlines. If you have existing skills and experience in core areas, certificates can be customized to meet your specific needs.

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University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

EMERGING LEADERS In the highly competitive business

Who Should Attend

world, human capital is one of the

Professionals new to management (five years or less) and those aspiring to take on management or leadership positions.

most important assets any manager can have. Develop your capacity to effectively lead your staff, team or

Learning Outcomes

as a skilled leader.

Learn to define and set personal management values and goals

Develop coaching models that support growth of staff

Gain active listener skills

Understand how to manage in difficult situations

Gain skills and an understanding of emotional intelligence in the workplace

Develop supervisory skills that allow for clear communication, productive feedback, conflict management, delegation and team building

Learn how to manage change both upwardly and laterally

The Emerging Leaders Certificate program is for professionals that are new to management (5 years or less) experience. Curriculum enables participants to develop and strengthen their leadership skills. The Emerging

Certificates Certificates

organization and establish yourself

Leaders program introduces and reinforces the five key principles of leadership: Self-Knowledge,

Certificate Requirements

Valuing Others, Integrity,

Complete 5 core and 2 electives within three years. This certificate can be customized based on your skill level to meet your specific needs.

Personal Accountability and Change Management.

How to Start Start your certificate by selecting courses listed on the back of this page. Register for courses online at uwm.edu/sce-el-cert or call 800-222-3623.

For More Information Contact Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

Courses fill quickly, register today!

For more information uwm.edu/sce-business

800-222-3623

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Certificates Certificates

EMERGING LEADERS CERTIFICATE CORE COURSES

Fall 2017

Price

Page

Managing Change

10/6

$395

36

Business Coach Approach

10/24-10/25

$895

35

Emotional Intelligence: Dealing with Difficult People Including Yourself!

12/13-12/14

$895

35

Essentials of Leadership

11/8-11/9

$895

35

Essential Skills for Supervisors

12/18-12/19

$995

35

ELECTIVE COURSES - Choose 2

Fall 2017

Price

Page

Negotiation Skills

10/26

$395

36

Influence Without Authority

11/1

$395

36

Finance Skills for Non-Financial Managers

11/16-11/17

$895

35

From Technical Expert to Strategic Leader

11/16-11-17

$845

30

Effective Interpersonal Communication Skills

11/30-12/1

$895

31

Building and Improving Project Team Functionality

12/4-12/5

$845

36

Early bird pricing available, see website for prices and deadlines. If you have existing skills and experience in core areas, certificates can be customized to meet your specific needs.

12

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

HUMAN RESOURCE MANAGEMENT & ORGANIZATIONAL DEVELOPMENT Human resource management is

Who Should Attend

a continuous process to create

Individuals who are looking to take the next step in their human resource career, whether in an HR management role or a more specialized entity of HR. Participants should have a general understanding of how HR works in their organization.

a productive, happy workforce. Human resources encompasses everything from tactical activities, like the Family and Medical Leave Act and compensation,

Learning Outcomes

communication, coaching, and

Gain insight from HR professionals through an accredited university

being a business partner. These

Benefit from a curriculum that provides a well-rounded professional education, allowing participants to forge successful business partnerships within their company

Develop an understanding of the laws that govern labor and employment in an environment that fosters questions and conversation

Finish the certificate with concrete take-aways that you can use in your job immediately

courses focus on both ends of the HR spectrum to help optimize your workforce.

In Partnership With

Certificates

to big picture issues, including

Certificate Requirements Complete 5 core courses and 2 elective courses within 3 years.

How to Start Start your certificate by selecting courses listed on the back of this page. Register for courses online at uwm.edu/sce-hr-cert or call 800-222-3623.

For More Information Contact

SHRM LEARNING SYSTEM FOR SHRM-CP/SHRM-SCP

Gevon Daynuah, Program Manager daynuah@uwm.edu 414-227-3351

5040-10069 Aug 24-Nov 16

Courses fill quickly, register today!

13 Thursdays Does not count towards certificate completion.

For more information uwm.edu/sce-business

800-222-3623

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Certificates Certificates

HUMAN RESOURCE MANAGEMENT & ORGANIZATIONAL DEVELOPMENT CERTIFICATE CORE COURSES

Fall 2017

Price

Page

Building a Strong Foundation through Employee On-Boarding

12/12

$199

33

Business Coach Approach

10/24-10/25

$895

35

NEW Conducting Efficient and Effective HR Investigations

12/7

$895

33

Dealing with the Union – with Confidence

9/11-9/14

$895

35

NEW Employee Relations

11/6

$395

34

Fundamentals of Organizational Development

10/11-10/12

$795

34

Human Resources Business Partnership: Impacting Business Outcomes

10/10 &10/17

$895

34

Organizational Development Plan and Implementation

12/4-12/5

$795

34

Strategies for Succession Planning

11/13

$395

34

NEW Talent Development

10/16-10/17

$895

34

The Wage and Hour Nightmare: Understanding the Ins and Outs of the FLSA

10/19

$395

34

Understanding the Interplay Between the ADA and FMLA

10/5

$395

34

ELECTIVE COURSES - Choose 2

Fall 2017

Price

Page

Collective Bargaining: Tactics, Techniques and Table Manners

9/19-9/21

$1165

34

Effective Interpersonal Communication Skills

11/30-12/1

$895

31

Effective Speaking and Presentation Skills

10/12

$395

31

Influence Without Authority

11/1

$395

36

Managing Change

10/6

$395

36

Project Management Foundations

Face-to-Face: 8/21-8/22, 11/8-11/9 Online: 9/11-10/21, 1/29-3/10

$845

37

StrengthsFinder

11/15

$395

34

Early bird pricing available, see website for prices and deadlines. If you have existing skills and experience in core areas, certificates can be customized to meet your specific needs.

14

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

LABOR RELATIONS For the human resources

Who Should Attend

professional, labor relations

Individuals who are responsible for working with the union at their companies, as supervisors or as members of the bargaining team. The classes are appropriate for experienced labor specialists as well as individuals who are new and are looking to learn the laws and processes of labor relations.

represents the hardware of the profession. Labor relations is different not only from other human resources functions, but from other operating functions as well. You’ll

Learning Outcomes •

Gain relevant and up-to-date information on labor relations from instructors with decades of experience at an accredited university

and certificate programs.

Benefit from a curriculum that includes lecture, case studies, simulated bargaining, and conversation with other labor relations specialists from around the country

In Partnership With

Walk away with new knowledge that will help you achieve your goals in working with the union

needed to effectively manage in a union environment through courses

Certificates Certificates

gain the personal skills and insights

Certificate Requirements Complete 3 core courses and 2 elective courses within 3 years.

How to Start Start your certificate by selecting courses listed on the back of this page. Register for courses online at uwm.edu/sce-lr-cert or call 800-222-3623.

For More Information Contact Gevon Daynuah, Program Manager daynuah@uwm.edu 414-227-3351

Courses fill quickly, register today!

For more information uwm.edu/sce-business

800-222-3623

15


Certificates Certificates

LABOR RELATIONS CERTIFICATE CORE COURSES

Fall 2017

Price

Page

Collective Bargaining: Tactics, Techniques and Table Manners

9/19-9/21

$1165

34

Contract Administration

11/8-11/9

$895

35

Labor Relations Training for Managers and Supervisors in a Unionized Setting

10/24-10/25

$895

35

ELECTIVE COURSES - Choose 2

Fall 2017

Price

Page

NEW Conducting Efficient & Effective HR Investigations

12/7

$895

33

Dealing with the Union – with Confidence!

9/11-9/14

$1595

35

Mastering the Collective Bargaining Process

9/26-9/28

$1165

35

Tailored Strategies to Achieve your Goals in Bargaining

10/24-10/25

$895

35

Understanding the Interplay Between the ADA and FMLA

10/5

$395

34

The Wage and Hour Nightmare: Understanding the Ins and Outs of the FLSA

10/19

$895

34

SCHOOL OF CONTINUING EDUCATION

LEARN A LANGUAGE Improve your job prospects, stimulate your mind and ease your travel experiences through face-to-face and online language courses.

Let’s Talk! | uwm.edu/sce-language

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University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

MANAGING DIGITAL CONTENT Content is king. It’s true. Getting

Who Should Attend

noticed while still providing

Marketing and communications professionals, designers, writers and others responsible for managing and/or producing digital content for their organization. Candidates for the Managing Digital Content Certificate should have a degree in marketing, or a related field, and/or two years of marketing-related experience.

informative, interesting content in this overly content-focused world is one of today’s biggest marketing challenges. From web to social, optimizing that content for the

Learning Outcomes •

Learn the language of content strategy

Understand how content links with business goals and your audience

Learn how to create, deliver and

Create content strategy deliverables

manage dynamic digital content for

Implement Google Analytics into a website and learn how to capture more meaningful data for your website

Understand and apply User-Centered Design (UCD) methodology

Understand the structure of a variety of written, online content formats and how to use each to reach business and marketing goals

Optimize content with the latest SEO strategies

more important.

your organization. Courses focus on content creation, management principles and best practices.

In Partnership With

Certificates Certificates

best SEO results has never been

Certificate Requirements AMA members are eligible for a discount on courses. Please contact Pam Nellen for details.

Complete 6 core and 2 electives within two years. This certificate can be customized based on your skill level to meet your specific needs.

How to Start Start your certificate by selecting courses listed on the back of this page. Register for courses online at uwm.edu/sce-mdc-cert or call 800-222-3623.

For More Information Contact Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

Courses fill quickly, register today!

For more information uwm.edu/sce-business

800-222-3623

17


Certificates Certificates

MANAGING DIGITAL CONTENT CERTIFICATE CORE COURSES

Fall 2017

Price

Page

Introduction to Digital Marketing Analytics

10/10

$374

32

Building an Integrated Digital Content Marketing Strategy Blended

Online: 11/3-11/17 Face-to-Face: 11/3 Full day

$924

32

SEO – Definitive Guide to Higher Ratings

12/5

$374

33

User Centered Design for Web and Mobile – Planning Digital Experiences that Work for Business and Users

TBA

$374

33

Web Development Fundamentals

TBA

$1048

33

Writing Web Content that Works Online

TBA

$349

33

ELECTIVE COURSES - Choose 2

Fall 2017

Price

Page

NEW What’s New in Social Media: Leveraging Trends to Build a Successful Social Strategy

10/19

$374

33

Influence Without Authority

11/1

$395

36

Adobe Photoshop - Basics

10/31

$374

32

Early bird pricing available, see website for prices and deadlines. If you have existing skills and experience in core areas, certificates can be customized to meet your specific needs.

SCHOOL OF CONTINUING EDUCATION

CONFERENCE CENTER EXCEPTIONAL SERVICE. FLEXIBLE SPACES.

Tour Online | uwm.edu/sce

18

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

PROJECT MANAGEMENT Skilled project managers are

Who Should Attend

in demand in every industry.

Business, technical, manufacturing and construction professionals who want to develop their skills in planning, implementing, monitoring and evaluating projects in team environments. Learn how to deliver successful projects that help your organization grow.

Professionals who earn UWM’s certificate demonstrate a breadth of knowledge, applicable skills and commitment to learning in the project management field.

Learning Outcomes

and elective courses to create a

Learn key project management processes and concepts

flexible program that meets their

Learn ways to standardize project management concepts, processes and training throughout your organization

focus on the tools, techniques and

Get tools and templates you can use immediately at your job

trends in project management and

Study real-world scenarios that have immediate relevance to your career

are taught by highly experienced

Stay on top of developments and changes in the PM profession

Become comfortable using various methodologies such as Agile and Waterfall

Earn Professional Development Units (PDUs) recognized by Project Management Institute (PMI®) and demonstrate a commitment to your professional development

needs and experiences. Courses

instructors who work in the project management profession.

Registered Education Provider of

Certificates Certificates

Participants choose from core

Certificate Requirements Complete a total of seven two-day courses with a minimum of five core courses. PMI is a registered mark of the Project Management Institute, Inc. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

How to Start Start your certificate by selecting courses listed on the back of this page. Register for courses online at uwm.edu/sce-pm-cert or call 800-222-3623.

For More Information Contact Anne O’Meara, Program Director Maribeth Sacho, Program Associate aomeara@uwm.edu msacho@uwm.edu 414-227-3311 414-227-3337

Courses fill quickly, register today!

For more information uwm.edu/sce-business

800-222-3623

19


Certificates Certificates

PROJECT MANAGEMENT CERTIFICATE CORE COURSES - Choose at least 5 (10 days)

Fall 2017

Price

Page

Agile Project Management

10/5-10/6

$845

36

Building and Improving Project Team Functionality

12/4-12/5

$845

36

Contracts and Supplier Management

10/30-10/31

$845

36

Critical Thinking: Business Analysis and Decision-Making Strategies

10/11-10/12

$845

36

Empowering Project Teams: Facilitating Communication and Collaboration Online

Online: 11/27-12/23

$845

36

Estimating, Scheduling and Managing Project Performance Online or Face-to-Face

Face-to-Face: 9/18-9/19 Online: 10/23-11/18, 3/12-4/7

$845

36

Lean Project Management

11/2-11/3

$845

36

Managing Multiple Projects Online

Online: 1/29-2/24

$845

36

Managing Project Risks Online or Face-to-Face

Face-to-Face: 10/23-10/24 Online: 1/2-1/27, 5/7-6/2

$845

37

Managing Project Scope and the Impact of Change Online or Face-to-Face

Face-to-Face: 12/13-12/14 Online: 7/18-8/13

$845

37

MS Project® 1: From Initiating to Scheduling a Project

11/6-11/7

$845

37

PMP® Boot Camp: Intensive Test Prep Plus Study Strategies and Tools

8/23-8/25, 10/2-10/4

$945

37

Project Management Foundations* Online or Face-to-Face Recommended first course.

Face-to-Face: 8/21-8/22, 11/8-11/9 Online: 9/11-10/21, 1/29-3/10

$845

37

Project Portfolio Management in a Multi-Project Environment

12/11-12/12

$845

38

ELECTIVE COURSES - Choose up to 2 (4 days)

Fall 2017

Price

Page

Analyzing and Validating Business Requirements

10/9-10/10

$845

30

Business Analyst Essentials

9/11-9/12, 1/22-1/23

$845

30

Defining and Managing Business Requirements

11/13-11/14

$845

30

Effective Interpersonal Communication Skills

11/30-12/1

$895

31

Emotional Intelligence: Dealing with Difficult People, Including Yourself!

12/13-12/14

$895

31

Finance Skills for Non-Financial Managers

11/16-11/17

$895

35

From Technical Expert to Strategic Leader

11/16-11/17

$845

34

Fundamentals of Organizational Development

10/11-10/12

$795

34

Influence Without Authority*

11/1

$395

36

MS Project® 2: Tracking, Reporting and Forecasting from the Schedule

12/7-12/8

$845

37

MS SharePoint® for Project Team Collaboration

9/28-9/29

$845

37

Proactive Testing: Risk-Based Test Planning, Design and Automation

11/16-11/17

$845

30

Return on Investment: Determining and Communicating the Project Value**

11/15

$450

30

NEW Scrum Fundamentals

9/26-9/27

$845

38

Using Data for Business Strategy and Decision

9/21-9/22

$845

31

Waterfall, Agile or ? - Selecting the Right Methodology for Project Success

9/14-9/15

$745

38

Single courses may be taken without the pursuit of the certificate. *One-day course counts as a .5 course toward certificate. “PMP®” is registered trademark of Project Management Institute, Inc.

20

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

PROJECT MANAGEMENT ADVANCED Stay on top of the project

Who Should Attend

management profession by

Experienced project management professionals who have completed UWM’s Project Management Certificate or Project Management Certificate – Online Track or who have a Project Management Professional (PMP®) Certification from Project Management Institute®.

advancing your skills, earning Professional Development Units (PDUs®) and maintaining your certifications.

Learning Outcomes •

Advance knowledge in technical project management techniques and concepts

who want to continue to add value

Develop skills in software commonly used in project management

to their organizations and advance

Understand how to organize and lead teams in multiple project, lean or agile environments

Develop soft skills critical to project success

Earn Professional Development Units (PDUs) recognized by Project Management Institute® that will help you meet requirements for taking or renewing PMI® certifications

Certificate-Advanced is designed for experienced project managers

their careers. As Project Management Institute

®

has announced, through its research, that companies want

Certificates Certificates

UWM’s Project Management

project managers who excel in technical project management skills, leadership and business acumen

Certificate Requirements

and strategy. UWM’s advanced

Complete a total of four advanced courses from UWM’s Project Management offerings. All four courses must be in addition to those taken to acquire previous certificate.

seminars will help you improve your knowledge and skills in all of these areas. Pursue the advanced certificate in project management, or take any individual courses that meet your

How to Start Start your certificate by selecting courses listed on the back of this page. Register for courses online at uwm.edu/sce-pma-cert or call 800-222-3623.

specific needs.

For More Information Contact Anne O’Meara, Program Director Maribeth Sacho, Program Associate aomeara@uwm.edu msacho@uwm.edu 414-227-3311 414-227-3337

Registered Education Provider of

Courses fill quickly, register today! PMI is a registered mark of the Project Management Institute, Inc. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

For more information uwm.edu/sce-business

800-222-3623

21


Certificates Certificates

PROJECT MANAGEMENT-ADVANCED CERTIFICATE CORE COURSES - Choose 4

Fall 2017

Price

Page

Agile Project Management

10/5-10/6

$845

36

Critical Thinking: Business Analysis and Decision-Making Strategies

10/11-10/12

$845

36

Lean Project Management

11/2-11/3

$845

36

Managing Multiple Projects Online

Online: 1/29-2/24

$845

36

Managing Project Scope and the Impact of Change Online or Face-to-Face

Face-to-Face: 12/13-12/14 Online: 7/18-8/13, 2/26-3/24

$845

37

MS Project® 1: From Initiating to Scheduling a Project

11/6-11/7

$845

37

MS Project® 2: Tracking, Reporting and Forecasting from the Schedule

12/7-12/8

$845

37

PMP® Boot Camp: Intensive Test Prep Plus Study Strategies and Tools

8/23-8/25, 10/2-10/4

$945

37

Proactive Testing: Risk-Based Test Planning, Design and Automation

11/16-11/17

$845

30

Project Portfolio Management in a Multi-Project Environment

12/11-12/12

$845

38

Waterfall, Agile or ? - Selecting the Right Methodology for Project Success

9/14-9/15

$745

38

Single courses may be taken without the pursuit of the certificate. “PMP®” is registered trademark of Project Management Institute, Inc.

22

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

PROJECT MANAGEMENT ONLINE TRACK Learn project management through

Who Should Attend

a series of six, instructor-led classes

Business and project professionals who want the flexibility of online learning while also receiving instructor feedback and interacting with other professionals in the courses.

that you complete in just over 26 weeks. Professionals who earn the certificate demonstrate a breadth of knowledge, applicable skills and commitment to learning

Learning Outcomes •

Participate at 24/7 from any location that has Internet access

times per year beginning in

Learn key project management processes and concepts

February, May and September.

Get tools and templates you can use immediately at your job

You work remotely, but interact

Study real-world scenarios that have immediate relevance to your career

Stay on top of developments and changes in the PM profession

Earn professional Development Units (PDUs) recognized by Project Management Institute (PMI®) and demonstrate a commitment to your professional development

in the project management field. The online track is offered three

with your online classmates and receive individualized feedback from instructors.

Project Management Certificate - Online Track

Certificates Certificates

6-Month Online te Certifica

Certificate Requirements

5025-10201 Sept 11-Mar 24 $3900

Successfully complete its six online courses. Courses run consecutively for just over six months.

Registered Education Provider of

How to Start Register for the Project Management Certificate - Online Track to receive the discounted price. You do not need to register for individual classes when taking the Online Track. Register online at uwm.edu/sce-pmo-cert or call 800-222-3623.

PMI is a registered mark of the Project Management Institute, Inc. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

For More Information Contact Anne O’Meara, Program Director Maribeth Sacho, Program Associate aomeara@uwm.edu msacho@uwm.edu 414-227-3311 414-227-3337

Courses fill quickly, register today!

For more information uwm.edu/sce-business

800-222-3623

23


PROJECT MANAGEMENT CERTIFICATE - ONLINE TRACK Page

Project Management Certificate - Online Track 37

Certificates Certificates

5025-10201 9/11-3/24 $3900 COURSES INCLUDED IN ONLINE TRACK

Fall 2017

Page

Project Management Foundations Online

Online: 9/11-10/21

37

Estimating, Scheduling and Managing Project Performance Online

Online: 10/23-11/18

36

Empowering Project Teams: Facilitating Communication and Collaboration Online

Online: 11/27-12/23

36

Managing Project Risks Online

Online: 1/2-1/27

37

Managing Multiple Projects Online

Online: 1/29-2/24

36

Managing Project Scope and the Impact of Change Online

Online: 2/26-3/24

37

Register for the Project Management Certificate to receive the discounted price. You do not need to register for individual classes when taking the Online Track. Single courses may be taken without the pursuit of this certificate.

“The reason I pursued the Project Management Certificate with UWM is because they offered it online. Attending F2F classes during the day is challenging when working full time. To anyone considering taking this Online Certificate, I highly recommend it. It helped progress my career and I know it’s helping other who were in the program.”

24

– SKYLER VALK FAMILY CASE MANAGER, CHILDREN’S HOSPITAL OF WISCONSIN

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

SOCIAL MEDIA MANAGER The Social Media Manager

Who Should Attend

Certificate is for individuals

Marketing, PR, communications professionals or those who are responsible for managing the social media function within their organization.

responsible for the strategic planning, alignment and integration of social media within their

12-Week Online Course

Learning Outcomes

and curriculum are focused on:

Gain valuable knowledge and skills to effectively create, manage and implement social media programs

• Identifying business opportunities

Create a social media strategy, plan and metrics specific to your organization

Understand how social media impacts your business goals

Create Listening and Monitoring Frameworks

Learn how to plan and manage social content

Understand Social Media ROI

that can be supported by social media • Aligning social media efforts to organizational goals • Delivering a social media strategy,

Certificates Certificates

organization. Course elements

creating content roadmaps and measurement frameworks that integrate social media into

Certificate Requirements The Social Media Manager Certificate is earned by completing assigned course work throughout the 12-week, online format.

the business

Social Media Manager Certificate ONLINE

How to Start

5026-10217 Sept 25-Dec 17 $2499, $2249 if registered before 9/11

Register for the Social Media Manager Certificate online at uwm.edu/sce-sm-cert or call 800-222-3623.

In Partnership With

For More Information Contact

AMA members are eligible for a discount on courses. Please contact Pam Nellen for details.

Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

Courses fill quickly, register today!

For more information uwm.edu/sce-business

800-222-3623

25


CERTIFICATE

SOLUTION-FOCUSED BUSINESS PROFESSIONAL The powerful and pragmatic

Who Should Attend

Solution-Focused (SF) approach,

Managers, coaches, consultants and facilitators

originally developed for therapy, is

Certificates Certificates

now being used by organizations

16-Week Online Course

around the world. SF is a radically

Learning outcomes

simple, effective and proven

Gain real insights into the SF approach at both practical and conceptual levels

approach to change. SF is all about

Quickly build positive change in a wide range of work settings, using the six Solutions Tools

Know where to concentrate your efforts to be most effective by using the six SIMPLE principles

Tackle projects and difficult assignments with confidence as a manager, coach, consultant or leader

Demonstrate your competence in building solutions in one-on-one and group settings

Practice a methodology with wide applicability – to individuals, teams and whole organizations, in all kinds of contexts

Build on your coaching skills and tackle a real workplace project using the SF approach

building on what’s working, not fixing what isn’t. It can help build progress in the toughest situation, even where other problem-solving methods fail to give traction. In this 16-week online course, you will work directly with Solution Focus pioneer Mark McKergow. Through his expert instruction, you will gain full understanding of the SF approach, necessary tools for adopting SF practices and real-life applications for your new skills.

Solution Focused Business Professional Certificate ONLINE 5010-10351 10/22-2/25 $1795

In Partnership With

Certificate Requirements

Earn the certificate by completing 1 core course.

How to Start Register for Solution Focused Business Professional Certificate online at uwm.edu/sce-sfbp-cert or call 800-222-3623.

For More Information Contact Gevon Deynuah, Program Manager daynuah@uwm.edu 414-227-3351

Courses fill quickly, register today!

26

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

TRAIN THE TRAINER / MASTER TRAINER Who Should Attend

your program by creating a dynamic

Training and development managers

Managers and supervisors

New or experienced trainers

after training. Commit to firming

HR professionals

up your skills as a trainer and the

Consultants and anyone who wants to design a customized training program from the ground up

learning environment. Gain the knowledge to effectively manage what happens before, during, and

development and delivery of your programs. The Train the Trainer Certificate

Learning Outcomes

provides a comprehensive

Analyze corporate culture to align with training outcomes

foundation in professional training

Identify the most effective approach to your training design

using the ADDIE (Assess, Design,

Understand the fundamentals of adult learning methodologies

Discover innovative ways to design training that accelerates the learning process

Learn methods for conducting a needs assessment

Develop a training evaluation strategy and expertly prepare the learning environment

Optimize lecture and group discussion and handle challenging situations and learners

Development, Implement, Evaluate) model as a framework. The ADDIE model is widely accepted as an industry standard and best practice in instructional design and encourages consistent, efficient, and effective training programs.

Certificates Certificates

Engage participants and energize

The Master Trainer Certificate requires that you demonstrate your complete mastery of the entire training development and delivery process.

In Partnership With

Certificate Requirements Train the Trainer Certificate complete 2 core courses within 2 years. Master Trainer Certificate complete 3 core courses, within 3 years.

How to Start Register for the certificate online at uwm.edu/sce-ttt-cert or call 800-222-3623.

For More Information Contact Gevon Deynuah, Program Manager daynuah@uwm.edu 414-227-3351

For more information uwm.edu/sce-business

800-222-3623

27


Certificates Certificates

TRAIN THE TRAINER / MASTER TRAINER CERTIFICATE Train the Trainer CORE COURSES

Fall 2017

Price

Page

Train the Trainer Unit I: Design and Development of Training Programs Online or Face-to-Face

Face-to-Face: 9/27-9/29 Online: Available Spring 2018

$895

38

Train the Trainer Unit II: Presentation and Delivery of Training Programs Online or Face-to-Face

Face-to-Face: 11/29-12/1 Online: Available Spring 2018

$895

38

Mater Trainer CORE COURSES

Fall 2017

Price

Page

Master Trainer Capstone Project and Presentation

Face-to-Face: 11/9 Online: Open enrollment

$795

38

Complete both Train the Trainer Unit I and Unit II along with the Master Trainer Capstone.

SCHOOL OF CONTINUING EDUCATION

NONPROFIT MANAGEMENT SUPPORT. TRAINING. PARTNERSHIPS. CONSULTING. OUR EXPERTS WILL HELP.

414-227-3351 | daynuah@uwm.edu

28

University of Wisconsin - Milwaukee School of Continuing Education


BUSINESS ANALYTICS & DATA TOOLS COURSES About Course Title

Fall 2017

Price

Page

Data Discovery to Data Wisdom: A Hands-on Analytics Class

10/26-10/27

$845

30

Improve Marketing Results Using Advanced Analytics Techniques

11/9

$374

32

business data.

Introduction to Digital Marketing Analytics

10/10

$374

32

Who Should Attend

Microsoft Access

Level I 9/29 Level II 10/25 Level III 11/17

$274

31

Microsoft Excel

Level I 9/20 Level II 10/17 Level III 11/28

$274

31

SQL – Intermediate/Advanced Concepts

11/14-11/15

$629

31

SQL – Introduction

10/2-10/4

$749

31

Using Data for Business Strategy and Decisions

9/21-9/22

$845

31

Information is key to understanding the health of your organization. Making solid, data-driven decisions is a must. The UWM School of Continuing Education offers noncredit courses that help you gain hands-on skills that will allow you to analyze, manage, and share

Courses are designed for those who work with data, including managers, marketers, analysts and project teams.

Anne O’Meara, Program Director aomeara@uwm.edu 414-227-3311

Courses

For More Information Contact

Early bird pricing available, see website for prices and deadlines. If you have existing skills and experience in core areas, certificates can be customized to meet your specific needs.

For more information uwm.edu/sce-business

800-222-3623

29


Data Discovery to Data Wisdom: A Hands-on Analytics Class

BUSINESS ANALYSIS Analyzing and Validating Business Requirements The ultimate objective of a business analysis, process improvement or information technology project is to improve business results. Study three proven approaches to analyzing current conditions, business needs and technology enablers. Use business process analysis techniques to convert raw requirements data into a workable solution. 5025-10230 Oct 9-10 $845 Sally Anlin, PMP, CSM 1.4 CEUs, 14 PDUs, 14 CDUs, 14 PD Hours

Business Analyst Essentials Get briefed on the tools and skills a business analyst needs to succeed. Strengthen your business savvy and understanding of technology as you learn how to apply those skills throughout the Business Analysis Life Cycle as documented in the Business Analyst Body of Knowledge (BABOK®).

Courses

This is the recommended first course for those pursuing the Business Analysis Certificate and is required for the certificate. 5025-10229 Sept 11-12 $845 Timothy Johnson, PMP, MBA 1.4 CEUs, 14 PDUs, 14 CDUs, 14 PD Hours

Critical Thinking: Business Analysis and Decision-Making Strategies Be more effective in analysis, communication and leadership. Sharpen your skills by being more aware of your own thought process and the thought processes of others. Learn techniques for critical thinking through probing and reflecting. Become skilled in structuring an argument, judging the credibility of a source and making better decisions. 5025-10191 Oct 11-12 $845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs, 14 CDUs, 14 PD Hours

30

Learn a framework for understanding data as a resource, analytics as a tool, and intent as the true challenge. Explore industry vocabulary, common pitfalls of data visualization and uses (as well as misuses) of complex statistical modeling. Gain an understanding of basic data analysis and modeling principles to inform your day-to-day roles and place you (and your team or organization) ahead of the competition. 5025-10254 Oct 26-27 $845 Brendon Dorn 1.4 CEUs

Defining and Managing Business Requirements Understanding and articulating business requirements is the weakest link in projects. Using realistic cases, practice discovering, understanding and documenting clear and complete business requirements that can speed development, reduce maintenance and delight customers. 5025-10376 Nov 13-14 $845 Robin Goldsmith, JD 1.4 CEUs, 9 PDUs, 14 CDUs, 14 PD Hours

Facilitation Techniques for Eliciting Requirements and Achieving Consensus Well-facilitated meetings produce high-quality, tangible results. Done well, group facilitation transforms conflict into common agreement and naysayers into solution ambassadors. Learn powerful techniques for eliciting requirements. With secrets from a seasoned practitioner, robust course materials, and numerous hands-on facilitation labs, participants will leave ready to facilitate stakeholder teams through challenging projects. 5025-10233 Nov 30-Dec 1 $845 Joe Goss, 1.4 CEUs

From Technical Expert to Strategic Leader after Facilitation Techniques Moving from the role of technical expert to leader requires a unique set of skills much broader than expertise itself. During this two-day workshop, you’ll learn how to describe the four stages of leader evolution and the shifts in perspective, skill, and behavior; and define how to build a

base of personal competence and credibility. You’ll also discover how to discuss the skills and techniques needed to build organizational capacity and operate at a strategic, business level. 5025-10232 Nov 16-17 $845 Alan Patterson, 1.4 CEUs

Modeling, Analyzing and Redesigning Business Processes Business processes are the natural activities you perform that produce value, serve customers and generate income. Unfortunately, most organizations are set up to manage tasks instead of processes. Learn how process modeling provides a simple, yet powerful, method for analyzing wasted time and resources and how to redesign them for efficiency and better service. Rediscover your core business requirements and streamline the ways in which they are achieved. 5025-10253 Oct 17-18 $845 Alice Wilken, BA, MA 1.4 CEUs, 14 CDUs, 14 PD Hours

Proactive Testing: Risk-Based Test Planning, Design and Automation Apply Proactive Testing™ beyond traditional reactive testing to identify ordinarily overlooked conditions – especially large-risk showstoppers that cause project overruns and dissatisfaction. By enabling testing of higher risks earlier and more frequently, Proactive Testing™ helps deliver quicker, cheaper and better systems. 5025-10381 Nov 16-17 $845 Robin Goldsmith, JD 1.4 CEUs, 10 PDUs

Return on Investment: Determining and Communicating the Project Value Traditional ROI calculations are increasingly being criticized for telling only part of the necessary story – afflicting all types of projects, but often causing the greatest difficulty in areas such as IT, where benefits may seem intangible and frequent overruns impact the credibility of estimates. Uncover 22 pitfalls that render common ROI determinations meaningless, and learn instead how to calculate a project’s real value. 5025-10378 Nov 15 $450 Robin Goldsmith, JD 0.7 CEUs, 7 PDUs

University of Wisconsin-Milwaukee School of Continuing Education


Using Data for Business Strategy and Decisions The amount of data available to businesses and other organizations is expanding every day. Innovative “big data” applications capture headlines and market share, but how can you use data to improve your projects and operational performance? Improve your understanding of data and statistics by learning about and discussing the essentials of data, analyzing data and making business decisions with data in this seminar. 5025-10252 Sept 21-22 $845 Joe Brancaccio 1.4 CEUs, 14 PDUs

Use Microsoft Excel to create and manage spreadsheets that manipulate data used in personal finance, budget preparation, financial and investment analysis, business modeling, sales forecasting and other calculating and analytical applications. Learn everything from basic functions such as creating formulas to advanced features such as PivotTables. Level I 5070-10166 Sept 20 $274, $249 if registered by Sept 6 Level II 5070-10167 Oct 17 $274, $249 if registered by Oct 3

Using Strategic Analysis to Build BA-IT Partnerships Understanding your entire organization and its business needs will help your project succeed. The IT-business divide is often a key factor in project failures, because it lacks any formal structure to align IT investments with business strategy. Create the framework for a successful BA-IT partnership in the development of effective business requirements. 5025-10258 Oct 19-20 $845 Alice Wilken, BA, MA 1.4 CEUs, 14 CDUs, 14 PD Hours

Microsoft Access Discover an efficient and effective way to maintain data. Information can be stored, linked and managed using a single relational database application and powerful reporting tools for accessing the information. Examine all levels from basic concept to developing an application and integrating Access into your business. Level I 5070-10169 Sept 29 $274, $249 if registered by Sept 15 Level II 5070-10170 Oct 25 $274, $249 if registered by Oct 11 Level III 5070-10171 Nov 17 $274, $249 if registered by Nov 3

Level III 5070-10168 Nov 28 $274, $249 if registered by Nov 14 Greg Patterson, 0.7 CEUs

SQL - Introduction Learn how to properly query a database and translate questions or tasks into the correct query. Learning how to retrieve information from a database can be perplexing. It requires an understanding of how to query a database properly and effectively, and how to translate the question or task into the correct query. Without these skills, incorrect data and ineffective queries can result. 5070-10172 Oct 2-4 $749, $724 if registered by Sept 18 Hannah Goodman, 2.1 CEUs

SQL - Intermediate/Advanced Concepts This course is for people who know how to write SQL statements, but want to master joins. Learn all the different ways you can use sub-queries. Try your hand at some very tough problems and think outside the box. This course starts where the SQL introduction course ends. 5070-10173 Nov 14-15 $629, $599 if registered by Sept 26 Hannah Goodman, 1.4 CEUs

BUSINESS COMMUNICATION

how to create formal, internal communication plans that will achieve your objectives while meeting your audience and organizational needs. Using communication tools and relevant case studies, this course examines the components of a strategic communication plan and how to use them consistently. Learn to develop plans that identify specific topics to be communicated, stakeholder groups, key messages, communication channels, barriers to communication and monitor effectiveness of the plan after implementation. TBA

Effective Interpersonal Communication Skills Learn about your communication style and how it affects others. Uncover your listening skills and employ strategies for motivating performance improvement and overcoming perceptual barriers. 5050-10205 Nov 30-Dec 1 $895, $845 if registered by Nov 16 Laura Page, 1.4 CEUs

Effective Speaking and Presentation Skills Presenting information in a clear and persuasive way is a skill that everyone can learn, refine and master. Good presentation skills are central to success in today’s organizations. Those achieve success are the people who can transmit their views, ideas and enthusiasm to others through presentation with grace and ease. 5050-10348 Oct 12 $395, $345 if registered by Sept 28 Rose Meagher, 0.7 CEUs

Emotional Intelligence: Dealing with Difficult People, Including Yourself!

Courses

BUSINESS AND DATA TOOLS

Scott Lovy, 0.7 CEUs

Microsoft Excel

Through this course, you will develop an understanding of how the brain, body and emotions interact with each other, and learn how to identify the triggers of conflict in the workplace. Sharpen your neutralizing communication abilities and discover resolution techniques. 5050-10207 Dec 13-14 $895, $845 if registered by Nov 29 Patricia Clason, 1.4 CEUs

Developing a Strategic Communication Plan Change within organizations is constant. Communicating that change to a large audience requires a detailed communication plan. Learn

For more information uwm.edu/sce-business

800-222-3623

31


Technical Writing for Non-Writers ONLINE

Adobe Photoshop - Basics

If your job includes writing documentation, proposals, online material and reports, you will benefit from this online course. Learn proven approaches and techniques, and apply them immediately back on the job to achieve successful written communication of technical information. This is a self-paced course with instructor interaction and feedback. You will complete four modules, each with a lesson and an assignment, and you will receive feedback on your assignment before moving on to the next module. TBA

Writing for Business Content is king in business communication – and has even evolved into its own style of writing. Learn how the business style of writing enables writers and readers to understand each other without ambiguity. Very little grammar will be discussed as business communication style simplifies grammar. This course is also highly relevant to people who do technical writing. TBA

Courses

Building an Integrated Digital Content Marketing Strategy BLENDED This course provides you with a comprehensive overview and the key tools you need to create a content strategy that works for you and your organization. In today’s business landscape, strategic and focused communication is essential and requires an organized and targeted plan. This course teaches you how to develop a content strategy to effectively connect your business and stakeholder goals with your audiences’ needs, wants and expectations.

$924, $899 if registered by Oct 20 Julie Travia, 1.8 CEUs

Email Marketing and Marketing Automation: Using Email to Nurture and Drive Sales

x

DIGITAL MARKETING Adobe Illustrator - Basics This course focuses on Illustrator CC and the components within CC used to create graphics while enabling users to integrate content from other domains. 5026-10188 Nov 16 $374, $349 if registered by Nov 2 Shelly Rosenquist, 0.7 CEUs

A wealth of new technologies have enabled marketers to go beyond segmentation to personalization, delivering exactly the right message at the right time to the right individual. Explore the tools and strategies available to create highly personal experiences for your prospects. We will discuss the application of customer relationship management (CRM), marketing automation, email marketing and real-time personalization software, as well as how to create an ecosystem where all work together to create a unified experience for the prospect. TBA

Adobe InDesign - Basics Create professional, well-designed documents using Adobe InDesign. Learn how to use paragraph and character styles to format pages uniformly, use layout features to build alternate size configurations of your document, and use various panels to easily customize text, photographs and graphics.

32

5026-10187 Oct 31 $374, $349 if registered by Oct 17 Shelly Rosenquist, 0.7 CEUs

5026-10175 Nov 3-17 Online Nov 3 Face-to-Face

See Management and Leadership Development for additional Business Communication courses

5026-10189 Sept 28 $374, $349 if registered by Sept 14 Alexandra Kilmer, 0.7 CEUs

Receive an introduction to the many powerful image editing tools available in Adobe Photoshop. Learn how to use the core tools, and explore the basics of working with images and layers to produce sophisticated graphics for web and print.

Foundations for Effective Digital Marketing ONLINE

to obtain, convert and retain customers to grow your business. Learn about digital marketing tools and trends through hands-on activities, projects and case studies. 5026-10303 Oct 2-29 $899, $824 if registered by Sept 18 Adam Dince, 1.8 CEUs

Improve Marketing Results Using Advanced Analytics Techniques This course is designed for business- and marketing-minded individuals to maximize the value of their digital analytics tools. Learn to customize Google Analytics to capture more meaningful data – from user interactions to conversions. Learn to create tracking and measurement plans, prioritize your Key Performance Indicators (KPIs) and apply your analytics skills to develop actionable insights and recommendations for your business. 5026-10203 Nov 9 $374, $349 if registered by Oct 26 Tim Baumgartner, 0.7 CEUs

Introduction to Digital Marketing Analytics Learn how to implement Google Analytics into a website and become familiar with the Google Analytics user interface. You will learn what the data means, how to filter and segment data within the reports, and how to customize Google Analytics to capture more meaningful data for your website, including conversions. 5026-10174 Oct 10 $374, $349 if registered by Sept 26 Alex Olcott, 0.7 CEUs

Paid Media – Reaching Your Target Audience BLENDED Across the paid, earned and owned segments of digital media, paid is an important component for almost any digital marketing strategy. This course covers the various types of paid digital media including display advertising, pay-per-click advertising, affiliate marketing, social advertising and native advertising. Learn how to target and optimize your paid media and gain an understanding of the tools needed. TBA

This course introduces the key elements of a successful digital marketing strategy. Learn how business objectives drive marketing objectives and how customer-based insights support development of market-led strategies that achieve those objectives. Understand the components of an integrated digital marketing strategy and how

University of Wisconsin-Milwaukee School of Continuing Education


Business Spanish I Enhance your skills and job opportunities by improving your ability to communicate with Spanish-speaking colleagues and clients. This course is for beginners and focuses on the key language acquisition areas of listening, speaking, reading and writing as well as cultural awareness. 7781-10182 Oct 3-5 $395, plus the price of book Karen Woelfle-Potter MBA, 2.1 CEUs

Business Spanish II This is a continuation of Business Spanish I. Extend your ability to participate effectively in basic business interactions, including obtaining and providing information, expressing needs and preferences and navigating common travel situations. Continue building essential grammar, vocabulary, listening and speaking skills to communicate effectively using present tense, while also adding basic past tense to your language capabilities. 7781-10202 Nov 7-9 $395, plus the price of book Karen Woelfle-Potter MBA, 2.1 CEUs

uwm.edu/sce-languages

New topics! Learn the latest techniques for getting more traffic to your website and increasing your company’s bottom line. With new updates each time the course is offered, you get a fresh perspective every time you enroll so that you can stay on top of all of the latest SEO strategies. 5026-10206 Dec 5 $374, $349 if registered by Nov 21 Scott Lovy, 0.7 CEUs

Social Media Manager Certificate ONLINE The Social Media Manager Certificate is for individuals responsible for the strategic planning, alignment and integration of social media within their organization. The certificate is offered in a 12-week, online format so you can complete it on your own time, at your own pace. 5026-10217 Sept 25-Dec 17 $2,499, $2,249 if registered by Sept 11 Jamey Shiels, 4.2 CEUs

Whether you’re working on a new website, a website redesign or mobile app, it’s vital to put your user first. If not, your user’s digital experience is lost in the sea of existing content and online experiences. Gain a clear understanding of the practical application of user-centered design methodologies. Learn how to prioritize outcomes and structure content in a way that creates the best user experience while still communicating core business messages and branding. Even if you’re not responsible for planning the projects you participate in, understanding these practices leads to more successful content and digital experiences. TBA

Web Development Fundamentals This three-day course focuses on the fundamental HTML5 and CSS coding skills needed to create basic web pages with formatted text, images and links. Learn how to edit more complicated web pages and to explore the construction of an HTML page. TBA NEW What’s

New in Social Media: Leveraging Trends to Build a Successful Social Strategy

Writing Web Content That Works ONLINE In a globally connected environment where content marketing is all the rage, it seems like everyone working in digital marketing has to be a writer, at least in some capacity. Learn how you (and your marketing team) can write effective web content that captures the attention of your target audience, keeps your website visitors engaged, and nudges your potential and current customers toward the sale. TBA

HUMAN RESOURCE MANAGEMENT & ORGANIZATIONAL DEVELOPMENT Building a Strong Foundation through Employee On-Boarding When a new employee starts with an organization, who benefits the most from the on-board training they receive, the employee or the organization? The answer is they both benefit equally. When a new employee feels welcomed and is provided with all the tools they need to be successful in their role, they will be able to quickly make an impact within the organization and become an integral partner in meeting the company’s goals and objectives.

This course provides an overview of current trends and how they fit into the three essential drivers of an effective social media strategy. Changes in social media happen daily: Which mediums, platforms and overall trends are important to your business and how do they mesh with your social strategy?

5040-10267 Dec 12 $199, $179 if registered by Nov 28 Aaron Heyne, 0.4 CEUs

Having a successful social media strategy requires having the right social content (blog, live video, images), social analytics and robust customer service. These three elements are key drivers to showing tangible social media marketing value to your business and stakeholders. Now that your framework is set, how do trends impact your strategy?

With business and legal risk looming, is more always better? Join us for the day-long, interactive workshops designed to help every HR professional–from the new to the most experienced–gain a fresh perspective on how to best conduct an efficient and effective HR investigation.

Learn about social media marketing tools and trends through hands-on activities, projects and case studies. (To keep current on social media, it’s a good idea to take this course every year.)

Courses

SEO – Definitive Guide to Higher Ratings

User Centered Design for Web and Mobile – Planning Digital Experiences that Work for Business and Users

NEW Conducting

Efficient and Effective HR Investigations

5040-10380 Dec 7 $895, $845 if registered by Nov 23 Jill Sopha, 0.7 CEUs

5026-10318 Oct 19 $374, $349 if registered by Oct 5 Becky Kolar, 0.7 CEUs

For more information uwm.edu/sce-business

800-222-3623

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NEW Employee

Relations

Employee Relations is a necessary and critical component of the role of both managers and Human Resources practitioners. This course teaches best practices for how to manage employee relations issues when they arise, but more importantly, the ways to effectively manage relationships and employee culture proactively to prevent issues from occurring. Participants will learn how to work with the federal laws and agencies regulating employee relations, and do a deep dive into creating an effective organizational structure. 5040-10406 Nov 6 $395, $345 if registered by Oct 23 Katie Rasoul, 0.7 CEUs

Fundamentals of Organizational Development

Courses

Receive a thorough introduction to organizational development – history, purpose, terminology, practices and the implementation of OD plans. Study the impact of organizational culture, and take a look at various change management models from different perspectives.

5040-10266 Dec 4-5 $795, $745 if registered by Nov 20 Mary Kurer, 1.4 CEUs

SHRM Learning System for SHRM-CP/SHRM-SCP Establish yourself as a globally recognized human resource expert by earning the new standard in HR certification: SHRM Certified Professional (SHRM-CP SM). These professional certifications can open doors for professional advancement, serve to harmonize standards with changing expectations and signal to employers advanced professional development. They reflect what HR practitioners need to know to be leaders in their organizations and in the profession. 5040-10069 13 Thurs, Aug 24-Nov 16 $1325, $1275 if registered by Aug 10 Kristin Strunk, 3.9 CEUs

5040-10375 Oct 11-12 $795, $745 if registered by Sept 27 Mary Kurer, 1.4 CEUs

Strategies for Succession Planning

Human Resources Business Partnership: Impacting Business Outcomes

The departure or retirement of an employee is not the time to begin succession planning – be prepared, starting right now. Learn strategic principles of succession planning, models to put in place, creation of templates for knowledge transfer, and key practices in the successful succession planning of your organization’s staff and leadership.

Building a strong relationship with employees and managers is critical for all human resources professionals. Understanding the industry, strategy and challenges facing your business is the only way to build a partnership that has lasting impact to the bottom line. It is important to ensure that you not only have a seat at the table, but that you have a voice that can help your organization succeed.

5040-10265 Nov 13 $395, $375 if registered by Oct 30 Mary Kurer, 0.7 CEUs

NEW

StrengthsFinder

This program has been pre-approved by the Society for Human Resource Management for 14 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP.

Name, Claim & Aim Your Strengths. Create a development plan to put your strengths into action. Build on strengths and understand blind spots. Identify practical strategies that unlock your highest potential.

5040-10071 2 Tues, Oct 10-17 $895, $845 if registered by Sept 26 Kristin Strunk, 1.4 CEUs

5040-10379 Nov 15 $395, $345 if registered by Nov 1 Lauren Pagenkopf, 0.7 CEUs

Organizational Development Plan and Implementation

NEW

Learn to create an organizational development plan. Review case studies for further understanding of vision, strategy and goals. This course includes a workplace-based practicum project. Your instructor will mentor you through the process, provide feedback, and assess your 34

successful completion of the project. You will be given both class time and extended time outside of the scheduled class time to complete the assignment. Successful completion of the project will be required before CEUs are awarded.

Talent Development

When organizations and leaders invest in talent development, the outcome can have a significant impact on their ability to reach strategic goals and provide a competitive advantage in a world of scare talent. This course covers best practices for talent development at every stage of the talent life cycle, and gives practical guidance for how to implement talent development processes,

leadership development, succession planning, and create a company culture that focuses on engagement, development and retention. 5040-10405 Oct 16-17 $895, $845 if registered by Oct 16 Katie Rasoul, 1.4 CEUs

The Wage and Hour Nightmare: Understanding the Ins and Outs of the FLSA Develop a deep understanding of the Fair Labor Standards Act, and how to effectively execute it within your workplace. This course has been pre-approved by the Society for Human Resource Management for 7 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5040-10072 Oct 19 $395, $345 if registered by Oct 5 Jason Kim, 0.7 CEUs

Understanding the Interplay Between the ADA and FMLA What is the Americans with Disabilities Act? The Family and Medical Leave Act? And how do they relate? Join us for this day-long seminar to get thorough answers to all of your questions, and prepare for working with the FMLA and ADA in your workplace. The program will afford a comprehensive review of the requirements of both the ADA and FMLA, and the relationship between the requirements of the two laws. This course has been pre-approved by the Society for Human Resource Management for 7 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5040-10070 Oct 5 $395, $345 if registered by Sept 21 Jason Kim, 0.7 CEUs

LABOR RELATIONS Collective Bargaining: Tactics, Techniques and Table Manners Get the secrets to successful negotiations while you learn to plan strategy and communicate effectively. Understand how to collect and analyze data to help you prepare, anticipate your defense if required, and plan a course of action in order to achieve your objectives.

University of Wisconsin-Milwaukee School of Continuing Education


This course has been pre-approved by the Society for Human Resource Management for 21 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-10347 Sept 19-21 $1165, $1115 if registered by Sept 5 Jonathan Swain & Thomas Mackenzie 2.1 CEUs

Contract Administration After the negotiation of the labor agreement, managers, personnel and labor relations professionals should practice effective methods for developing a winning labor strategy. Learn the rules that govern contract administration, grievance handling, the administration of discipline, and labor arbitration. This course has been pre-approved by the Society for Human Resource Management for 14 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-10088 Nov 8-9 $895, $845 if registered by Oct 25 Gary Marsack, 1.4 CEUs

Dealing with the Union with Confidence! Focus on the most essential issues and practices facing professionals who work directly with unions and union contracts. Arm yourself with easy-to-apply tools for confidently handling unions at the bargaining table, in grievance meetings and in arbitration. Never again be at a disadvantage.

5045-10089 Sept 11-14 $1595, $1545 if registered by Aug 28 Jason Kim & Gary Marsack

Labor Relations Training for Managers and Supervisors in a Unionized Setting

Experience the collective bargaining process through hands-on participation in a simulated negotiation. Whether you’re a newly assigned negotiator on the management team or just looking for a refresher, you’ll get realistic insight into the emotional factors that can affect the outcome of any contract negotiation. This course has been pre-approved by the Society for Human Resource Management for 21 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-10093 Sept 26-28 $1165, $1115 if registered by Sept 12 Thomas Mackenzie, 2.1 CEUs

Tailored Strategies to Achieve your Goals in Bargaining This is a unique opportunity to explore in-depth, winning strategies to solve the difficult issues that management routinely faces in collective bargaining. Bring your own difficult issues to share with the class and our instructors to gain their collective insight. This program has been pre-approved by the Society for Human Resource Management for 14 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-10345 Oct 24-25 $895, $845 if registered by Oct 10 Jonathan Swain & Thomas Mackenzie 1.4 CEUs

MANAGEMENT & LEADERSHIP DEVELOPMENT Business Coach Approach

This course has been pre-approved by the Society for Human Resource Management for 14 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP.

Employee engagement is one of the toughest issues facing today’s employers, as they struggle to maintain the talent and knowledge base necessary for competing in the global market. In this course, you will gain an understanding of the Business Coach Approach in order to empower employees and create an environment of open communication and collaboration. You will leave with techniques and a behavioral model that you can immediately apply on the job to reap organizational success.

5045-10357 Oct 24-25 $895, $845 if registered by Oct 10 Steven Bierig & Harry Secaras, 1.4 CEUs

5050-10185 Oct 24-25 $895, $845 if registered by Oct 10 Darcy Luoma, 1.4 CEUs

As a front-line supervisor or manager, you continuously face new employment challenges. Obtain the tools to tackle those challenges, and build the knowledge to oversee contract regulations with conviction.

For more information uwm.edu/sce-business

Emotional Intelligence: Dealing with Difficult People, Including Yourself! Through this course, you will develop an understanding of how the brain, body and emotions interact with each other, and learn how to identify the triggers of conflict in the workplace. Sharpen your neutralizing communication abilities and discover resolution techniques. 5050-10207 Dec 13-14 $895, $845 if registered by Nov 29 Patricia Clason, 1.4 CEUs

Essentials of Leadership Build a solid foundation for your high-level leadership role by learning what true leaders have in common and how they create an engaged team that follows them passionately. Explore historical and current approaches to leadership in order to identify your strengths and create opportunities. Develop the essential skills that every high-level leader must have! 5050-10319 Nov 8-9 $895, $845 if registered by Oct 25 Dave Merges, 1.4 CEUs

Essential Skills for Supervisors This course provides a fundamental understanding of supervisory skills for new or prospective managers. This course provides a fundamental understanding of supervisory skills for new or prospective managers. Understand management roles and responsibilities, including the art of leadership, motivation, communication and delegation. Acquire the leadership skills necessary to “hit the ground running”, or take the opportunity to refresh your dexterity as a seasoned leader. 5050-10208 Dec 18-19 $895, $845 if registered by Dec 4 Rodney (Buck) Hillestad, 1.4 CEUs

Courses

This course has been pre-approved by the Society for Human Resource Management for 28 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP.

Mastering the Collective Bargaining Process

Finance Skills for Non-Financial Managers Managers are responsible for leading processes and teams, and making daily decisions that impact the company’s success. This course will provide you with a financial foundation to help you make sound assessments and business recommendations. Understand the accounting process and enhance your ability to forecast financial performance. Learn how to spot trends and study your competition with a keener eye. Become more effective in your organization by participating at a higher level in strategic planning and decision making. 5050-10204 Nov 16-17 $895, $845 if registered by Nov 2 Ann Martel, 1.4 CEUs

800-222-3623

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Influence without Authority Understand the working dynamics of your organization: the nature of power and influence, your own personal sources and style of influencing others, and how to leverage your power to get things done. The ability to exercise influence without authority is one of the most important skills an individual can master. In fact, accomplishing tasks and projects often requires it, even when you may not have the formal authority to mandate action. 5050-10190 Nov 1 $395, $345 if registered by Oct 18 Julie Henzsey, 0.7 CEUs

Managing Change It’s a complex, integrative process to manage change in an organization. Business initiatives often miss their intended deadlines due to lack of commitment, motivation, understanding and communication. Learn to recognize the ways in which human dynamics affect business initiatives. See how unintended outcomes can occur when plans for success and staff reactions to change are not aligned. 5050-10184 Oct 6 $395, $345 if registered by Sept 22 Julie Jordan, 0.7 CEUs

Negotiation Skills

Courses

Discover influential skills to facilitate productive and lucrative solutions. Understand how to state your case while respecting the views of others. Learn to lead constructive conversations and reach fair agreements.

5025-10231 Oct 5-6 $845 Bob McIlree, PMP, 1.4 CEUs, 14 PDUs

Building and Improving Project Team Functionality All projects require effective teamwork to achieve quality outcomes. Learn how to get the team up and running quickly and efficiently, manage accountability without direct line authority and help team members manage competing priorities. Understand when you should confront group issues that are jeopardizing team success. 5025-10255 Dec 4-5 $845 Eric Coryell, 1.4 CEUs, 14 PDUs

Contracts and Supplier Management Identify work that should be done external to the project and the corresponding steps to select and develop a contract with the vendor. Gain the ability to interpret, evaluate and administer contracts throughout the project management life cycle. 5025-10210 Oct 30-31 $845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs

Critical Thinking: Business Analysis and Decision-Making Strategies

5050-10186 Oct 26 $395, $345 if registered by Oct 12 Rodney (Buck) Hillestad, 0.7 CEUs

Sharpen your skills by becoming more aware of your own thought process and the thought processes of others. Learn techniques to foster critical thinking through probing and reflecting. Become more skilled in structuring an argument, judging credibility of a source and making better decisions. As a result, become more effective in analysis, communication and leadership.

See Business Communication for additional Management and Leadership Development courses.

PROJECT MANAGEMENT

5025-10191 Oct 11-12 $845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs, 14 CDUs, 14 PD Hours

Agile Project Management Quickly responding to changing conditions is critical to success in today’s business climate. When properly executed, agile development rapidly generates the project outcomes and deliverables that your business requires to compete in today’s fast-paced marketplaces. Acquire an overview of the latest agile approaches 36

and best practices, so you can determine when agile project management techniques fit your particular situation, and just as importantly, when they don’t.

Empowering Project Teams: Facilitating Communication and Collaboration ONLINE

and techniques to ensure timely delivery of information to stakeholders. Develop your ability to collaborate and influence without authority, creating a positive work environment that leverages roles and responsibilities. 5025-10194 Nov 27-Dec 23 $845 CJ Walker Waite, PhD, PMP, Alan Waite, MA, CEC, 1.4 CEUs, 14 PDUs

Estimating, Scheduling and Managing Project Performance ONLINE or FACE-TO-FACE

The elements of the planning phase of a project are critical to its execution and control. Through case studies and hands-on practice, take an indepth look at each step involved in estimating time, resources and costs for budgeting and project scheduling. Plus, learn how to accurately track performance throughout the project’s lifecycle using the valuable metrics. 5025-10250 Sept 18-19 Face-to-Face 5025-10192 Oct 23-Nov 18 Online $845 Jackie Ramin, PMP, 1.4 CEUs, 13 PDUs

Lean Project Management Project stakeholders must ensure that project management processes, supporting tools and techniques are used to expedite work by focusing on value-added activities and resources. Using situations based on real-world events, simulate the impact on a project by incorporating continuous process improvement to deliver results on time and on budget. 5025-10211 Nov 2-3 $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

Managing Multiple Projects ONLINE In the fast-paced world of project management, most PMs eventually find themselves managing more than one project at a time. Learn tools and techniques for a “how to” in managing multiple projects. Through case studies, classic project management theory, and real-world, hands-on experience, you’ll gain a portfolio of tools, processes and templates that can be used immediately on the job. 5025-10197 Jan 29-Feb 24, 2018 $845 CJ Walker Waite, PhD, PMP, Alan Waite, MA, CEC, 1.4 CEUs, 12 PDUs

Teams that can communicate, collaborate and cooperate provide the foundation of successful project and product delivery. Get the core tools

University of Wisconsin-Milwaukee School of Continuing Education


Managing Project Risks Review tools and processes that help mitigate risk and increase quality as companies demand products and services faster and cheaper. Understanding and managing risks in delivering quality products is key to customer satisfaction. 5025-10199 Oct 23-24 Face-to-Face 5025-10198 Jan 1-27 Online $845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs

Managing Project Scope and the Impact of Change ONLINE or FACE-TO-FACE

You are about to kick off a project. The scope and budget are set… or are they? This project is too important: you need to keep a good handle on it to ensure the team members don’t squander their hours away. Take an in-depth look at each step involved in estimating time, resources and costs for budgeting and scheduling a project. 5025-10215 Dec 13-14 Face-to-Face 5025-10200 Feb 26-Mar 24 Online $845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs

MS Project® 1: From Initiating to Scheduling a Project

5025-10212 Nov 6-7 $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

The course is based on the Project Management Life Cycle Model: Initiation, Planning, Executing, Controlling and Closing a project. 5025-10219 Sept 28-29 $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

PMP® Boot Camp: Intensive Test Prep Plus Study Strategies and Tools For anyone preparing to take the CAPM® (Certified Associate in Project Management) or PMP® Project Management Professional) exams or implementing their PM knowledge, this intensive course gives you the knowledge review, learning materials, study plan and support you need to prepare for the exam. Evaluate your knowledge against exam requirements, practice exam questions, study process groups and take home the work book and process map.

Once you have established standards and processes using MS Project®, you will want to take your projects to the next level. Learn more advanced reporting, forecasting, scheduling, resource management and customization techniques.

5025-10195 Aug 21-22 Face-to-Face 5025-10193 Sept 11-Oct 21 Online 5025-10196 Nov 8-9 Face-to-Face $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs, 14 CDUs

Project Management Certificate – Online Track Save more than $1,000 when you register for this certificate track vs. taking each class individually. Online training programs offer flexibility to fit your schedule whenever and wherever you need them. The Project Management Certificate – Online Track is a full certificate program earned by completing six consecutive online courses in just over six months. The courses include reading and writing assignments, lectures, discussions, and quizzes. You will interact with your peers and your instructors through online discussions and assignments. Included Courses • Project Management Foundations • Estimating, Scheduling and Managing • Project Performance

PMI and PMBOK, CAPM and PMP are registered trademarks of Project Management Institute, PMI.

• Empowering Project Teams: Facilitating Communication and Collaboration

5025-10323 Aug 23-25

• Managing Project Risks

5025-10209 Oct 2-4

• Managing Multiple Projects

$945 Sandra Hoskins, ISP, ITCP, PMP 2.1 CEUs, 21 PDUs

• Managing Project Scope and the Impact of Change

Project Management Foundations ONLINE or FACE-TO-FACE

MS Project® 2: Tracking, Reporting and Forecasting from the Schedule

5025-10213 Dec 7-8 $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

Learn how to establish a team collaboration site for use as a project repository during this two-day course. Create a project site; add and coordinate resources; develop change, issue, and risk processes and lists; develop meeting sites; create and leverage discussion lists; and general site management. This course provides a framework for leveraging best practices to facilitate team communication and collaboration.

This is a required class for those pursuing the Project Management Certificate and the recommended first class for those without prior project management experience.

Success in project management demands a structured, systematic approach to projects. Develop the core tools and techniques for each phase: initiating, planning, executing, monitoring, controlling and closing. Gain a working foundation to better plan and control a variety of projects in your organization.

Courses

Learn to establish MS Project® standards, coordinate project documents, record estimates, schedule activities and tasks, assign resources to an activity or task, track performance to date and provide the appropriate level of reporting. Based on the Project Management Life Cycle Model, use MS Project as a vital tool throughout initiating, planning, executing, controlling and closing a project.

MS SharePoint® for Project Team Collaboration

5025-10201 Sept 11-Mar 24 $3,900, with $1,950 due by September 10 and remainder due by fourth class. 5025-10274 Jan 29-Aug 4 $3,900 – with $1,950 due on January 28 and remainder due by fourth class. Jackie Ramin, PMP Sandra Hoskins, ISP, ITCP, PMP Barbara Farmerie, MBA, PMP CJ Walker Waite, PhD, PMP Alan Waite, MA, CEC 8.4 CEUs, 81 PDUs, 14 PD Hours

Note: To learn the technical, leadership and strategic PDUs you will earn for each class, visit ccrs.pmi.org and search for UW-Milwaukee, REP 1288 or call 414-227-3220 for more information.

For more information uwm.edu/sce-business

800-222-3623

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Project Portfolio Management in a Multi-Project Environment Project portfolio management is essential to ensure that your projects and programs are supportive of your organization’s strategic objectives. In the portfolio management environment, there is a predefined process for selecting projects and a uniform process for evaluating their success. Learn the tools and techniques to establish and enhance project portfolio management in your organization. 5025-10214 Dec 11-12 $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

Traditional ROI calculations are increasingly being criticized for telling only part of the necessary story – afflicting all types of projects, but often causing the greatest difficulty in areas like IT, where benefits may seem intangible and frequent overruns impact the credibility of estimates. Uncover 22 pitfalls that render common ROI determinations meaningless, and learn instead how to calculate a project’s real value. 5025-10378 Nov 15 $450 Robin Goldsmith, JD, 0.7 CEUs, 7 PDUs

Courses

SOLUTIONFOCUSED BUSINESS PROFESSIONAL Solution-Focused Business Professional ONLINE The powerful and pragmatic Solution-Focused (SF) approach, originally developed for therapy, is now being used by organizations around the world. SF is a radically simple, effective and proven approach to change. SF is all about building on what’s working, not fixing what isn’t. It can help build progress in the toughest situation, even where other problem-solving methods fail to give traction. 5010-10351 Oct 22-Feb 25 $1795, $1495 if registered by Oct 8 Mark McKergow, 5 CEUs

TRAIN THE TRAINER

Scrum Fundamentals

Scrum is the most popular Agile framework and is being employed across virtually every business area and industry including emerging technology, software development, financial services, health care, universities, manufacturing, and marketing to improve ROI and time to market. This training is intended for individuals and teams wanting to experience the Scrum approach to work. 5025-10384 Sept 26-27 $895, $845 if registered by Sept 5 Lucas Smith PST, PSM III, PSPOI, CSP, CSM, CSPO, 1.4 CEUs

Train the Trainer Unit I: Design and Development of Training Programs Gain the knowledge and skills to create compelling and effective training programs. Learn how to effectively manage what happens before, during, and after training. This course provides a comprehensive foundation in professional training using the ADDIE model as a framework. 5040-10327 Sept 27-29 $895, $845 if registered by Sept 13 Rodney (Buck) Hillestad, 2.1 CEUs

Waterfall, Agile or ? - Selecting the Right Methodology for Project Success Project success starts with selecting the best methodology for your business context and project constraints. Fundamental factors such as scope, budget, resource, time and quality all contribute to determining if a methodology is right for your project. Through real-world application, learn an overview of software development and project management methodologies. Take what you

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5025-10259 Sept 14-15 $845 Sally Anlin, PMP, CSM 1.4 CEUs

Master Trainer Capstone Project and Presentation ONLINE or FACE-TO-FACE

The Master Trainer Capstone project requires that you demonstrate your complete mastery of the entire training development and delivery process, instructor led or otherwise. You will complete a needs assessment, construct program and learning objectives, format and create support materials, design an evaluation strategy, etc. The capstone also requires you present your training program while demonstrating clear correlations with the design steps. 7710-9536 Register at anytime Online

Return on Investment: Determining and Communicating the Project Value

NEW

have learned back to your organization to analyze existing projects in need of a methodology reboot.

Train the Trainer Unit II: Presentation and Delivery of Training Programs The quality of the presenter often determines the effectiveness of a program. Turn any program into a valuable experience by learning to present effectively, explore group-learning techniques and gain solutions for challenging situations. 5040-10359 Nov 29-Dec 1 $895, $845 if registered by Nov 1 Rodney (Buck) Hillestad, 2.1 CEUs

5040-10360 Nov 9 Face-to-Face $795 Rodney (Buck) Hillestad, 4 CEUs

WOMEN’S LEADERSHIP WiSE Breakfast Series Membership The Women in Science & Engineering (WiSE) Breakfast Series serves a nutritious helping of insight, networking and value the first Thursday of every month. Each session examines unique challenges and opportunities for women in these traditionally male-dominated fields. Membership includes unlimited access to the events all year long. Professional Membership: $60 per year Students: $20 per year Register: uwm.edu/sce-wise Contact: Marcia Gabriel, 414-227-3378 or gabrielm@uwm.edu

2018 Women Leaders Conference Back by popular demand, the 9th Annual Women Leaders Conference returns for a day of inspiring education. The conference features well-known keynote speakers, plus many concurrent sessions covering a wide range of important topics. Attendees learn from accomplished women leaders and discover how to empower themselves while networking with more than 400 like-minded professionals. Date: Friday, March 2 Location: Pfister Hotel Fee: $375 Website: uwm.edu/sce-womenleaders Contact: Anne O’Meara 414-227-3311 or aomeara@uwm.edu

University of Wisconsin-Milwaukee School of Continuing Education


REGISTRATION INFORMATION

Registering is easy!

Online

Phone

In Person

Enter the 9-digit program number from the catalog listing into our website’s search tool at uwm.edu/sce. Review course details and click “register now.“

Have the 9-digit program number and your credit card handy.

Registration Services are located on the 6th floor in the Plankinton Building above The Shops of Grand Avenue.

Analyzing and Validating Business Requirements 9-digit program number in catalog

Registration Services Monday-Friday 8am-5pm 414-227-3200 800-222-3623

The ultimate objective of a business analysis, process improvement or... 5025-10230 Oct 9-10

School of Continuing Education 161 W. Wisconsin Ave., 6th Floor Milwaukee, WI 53203 Monday-Friday 8am-5pm

You do not have to apply or be enrolled at UWM to register for courses.

$845 Sally Anlin, PMP, CSM

Location

Register Early and Save

We are conveniently located in downtown Milwaukee in the Plankinton building above The Shops of Grand Avenue. Classes are held on the 7th floor.

Look for courses with discounts for registering early.

Parking

A full refund is issued to program participants if the School of Continuing Education cancels a program for any reason. Participant withdrawals made at least two weeks (14 days) prior to the start of a program can receive a 100% refund. When a participant withdraws less than two weeks prior to the program start, participants may have their fees transferred one time to any currently available program, otherwise participants will receive a refund minus a 20% administrative fee. For programs with a fee of $35 or less, no refund will be given. Once a program has begun, refunds are no longer issued.

Where to Stay Visit uwm.edu/sce-hotels for an abundance of nearby lodging options. Please note that participants make their own travel reservations. UWM recommends making reservations that can be cancelled or transferred in case of program changes.

Registration Information

We provide a parking discount for participants in our classes/ programs who park in The Shops of Grand Avenue structure. More parking information at uwm.edu/sce/directions.

Program Cancellations/Refunds

In Partnership with UW-Extension. No Wisconsin tax dollars were used in the printing of this publication.

For more information uwm.edu/sce-business

800-222-3623

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161 W. Wisconsin Ave., Ste., 6000 Milwaukee, WI 53203-2602

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UWM SCHOOL OF CONTINUING EDUCATION

BUSINESS 2017 FALL CATALOG

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“The instructors have all been in the industry. Now they have their own business or do consulting. You could tell they really had a passion for it and enjoyed teaching.” – MICHAEL HUDECEK, ASSOCIATE BUSINESS ANALYST, KOHL’S DEPARTMENT STORES

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University of Wisconsin-Milwaukee School of Continuing Education

UWM School of Continuing Education Business Catalog  

Training for business analysis, business analytics & data tools, business communication, digital marketing, human resources, labor relations...

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