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SCHOOL OF CONTINUING

EDUCATION

Business

SCHOOL OF FALl CONTINUING EDUC AT I O N

2013

C O N V E N I E N T LY L O C AT E D U P S TA I R S

Business Analysis

MORE THAN

15 Certificates & 70 Programs

Business Communication Business Process Improvement Computer Applications Emotional Intelligence Human Resources Information Technology Labor Relations Management Development Project Management Small Business Development Center Social Media Team Effectiveness Training & Organizational Development Women’s Leadership

sce-business.uwm.edu


Table of Contents

Business ANalysis.............................................................................................. 4 Business Communication.................................................................................. 4 Business Process Improvement...................................................................... 5 Computer Applications..................................................................................... 6

School of Continuing Education (SCE) is the largest provider of noncredit continuing education in Southeastern Wisconsin, with nearly 13,000 participants, 1,000 programs and 600 practitioner instructors. Our state-of-the-art classrooms and conference services are located in downtown Milwaukee – the heart of the city’s business and commercial district. SCE is one of 14 schools

Emotional Intelligence.................................................................................... 7 Human Resources.............................................................................................. 8 Information Technology.................................................................................. 8 Labor Relations.............................................................................................. 13 Management Development............................................................................. 15 Project Management...................................................................................... 17 Small Business Development Center........................................................... 18 SOCIAL MEDIA..................................................................................................... 19 Team Effectiveness......................................................................................... 20 TrainING & Organizational DevelopmenT...................................................... 20 Women’s Leadership........................................................................................ 23

and colleges at the University of Wisconsin–Milwaukee.

INDEX................................................................................................................. 25 Additional Programs..................................................................................... 26 GENERAL INFOrmation..................................................................................... 27

Customized Training

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Give your employees high-quality, relevant training that provides immediate on-the-job impact. SCE customized training solutions are designed around your goals, objectives, industry and culture. Contact Rachelle Perotto at sce-customized@uwm.edu or 414-227-3243.

we’ve got a program for that

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UWM SCHOOL OF CONTINUING EDUCATION

SCE Certificate Programs

Complete ANY certificate in 18 months or less!

THE VALUE OF PROFESSIONAL CERTIFICATES Professional certificates are an affordable and convenient way to increase your value in the workplace. Over the past several decades, certificates have been the fastest-growing postsecondary credential awarded. Frequently attained as a supplement or a stepping stone to a degree, certificates are earned through noncredit, hands-on professional development in a specific career discipline. Courses are taught by industry experts, and the skills acquired are relevant and immediately applicable on the job.

Who should pursue a Professional Certificate? • Working Professionals – update current skills, gain new ones, advance your career and increase your earning potential • Recent College Grads – bridge the gap between your education and new job requirements • Career Changers – jumpstart your employment in a new field, quickly and economically

Why choose SCE? A professional certificate from the School of Continuing Education comes with the distinction and quality that the University of Wisconsin-Milwaukee has to offer. UWM is Wisconsin’s premier public, urban university with a strong international reputation for excellence in education.

• Local industry experts with real-world knowledge and advice • Opportunity to network with like-minded professionals • Convenient downtown location • Amenities, including course materials, meals and discounted parking

Business Certificate Programs AT SCE With a multitude of programs to choose from, you have the power to shape your future with pertinent training. Browse the course listings and get down to business with a certificate in:

Advanced Leadership

Organizational Development

Business Analysis

Project Management

Business Communication

Six Sigma Black Belt for Services and Transactions

Emerging Leaders Emotional Intelligence Kirkpatrick Four Levels Evaluation

Six Sigma Green Belt for Services and Transactions Social Media

Labor Relations Management

Solution Focused Business Professional

Lean Six Sigma Yellow Belt

Team Effectiveness

Master Trainer

Train the Trainer

Mobile Application Development

Web Design

Office Lean

Web Development

See 40+ certificate programs aT sce-certificates.uwm.edu.

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Business Analysis

Business Communication

sce-BA.uwm.edu Anne O’Meara 414-227-3311

sce-communication.uwm.edu Jan Allen 414-227-3219

Business Analysis Certificate As the key liaison between business and information technology departments, the business analyst is responsible for gathering and documenting business requirements and translating them into system specifications. Develop critical skills to enhance your role in assuring that your organization’s investments deliver meaningful and lasting business results. Visit sce-BA.uwm.edu for full certificate and course details. Earn the certificate by completing 14 days of courses within four years.

Business Communication Certificate Improve your written, spoken and interpersonal communication skills to help pursue a new position or promotion. Professional instructors with real-world experience provide up-to-date knowledge in small group sessions. Visit sce-communication.uwm.edu for full certificate and course details. Earn the certificate by completing four core courses, three electives and the capstone course within three years.

Courses include: • Business Analyst Essentials • Analyzing and Validating Business Requirements • Business Process Modeling and Redesign • Critical Thinking: Business Analysis and Decision-Making Strategies • Defining and Managing Business Requirements • Enterprise Analysis and Business Requirements • Proactive Testing: Risk-based Test Planning, Design and Automation

Core

Business Writing: Big Picture Review strategies and techniques that promote effective workplace writing. Discover how to write for maximum effect, use direct and indirect approaches when appropriate, include critical information in proposals and reports and write effectively using the Internet and email. Learn to edit, revise and rewrite. Wed., Sept. 18, 9am-4pm Instructor: TBA Fee: $395 CEUs: 0.7 Program No. 5050-6129

Effective Interpersonal Communication Skills Learn about your communication style and how it affects others. Uncover your listening skills. Employ strategies for motivating performance improvement and overcoming perceptual barriers. Tue.-Wed., Dec. 10-11, 8:30am-4pm Instructor: Laura Page Fee: $895 CEUs: 1.4 Program No. 5050-3791

Effective Speaking and Presentation Skills Develop the techniques of effective speakers and discover the elements of great speeches, then practice them in a small group. Tue.-Wed., Oct. 2-3, 8:30am-4pm Instructor: Kim Beck Fee: $595 CEUs: 1.4 Program No. 5050-6057 Other Core Course: Emotional Intelligence I: Dealing with Difficult People, Including Yourself, see pg. 7

Electives

Business Writing: Editing and Revising Think like an editor, and develop copy editing skills you can use at work – proofread for grammar, punctuation, word usage, organization and coherence. Explore the relationship between writing and editing. Wed., Nov. 6, 8:30.am-4pm Instructor: TBA Fee: $395 CEUs: 0.7 Program No. 5050-6146

Earn PD Hours AND CDUs

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Facilitating Difficult Meetings: How to Achieve Consensus and Collaboration Hone your facilitation skills, and avoid the pitfalls of group decision making when it comes to important issues like strategic planning. Know what to do when your group gets stuck in the “groan zone,” and implement strategies for fostering consensus. Thu., Oct. 17, 8:30am-4pm Instructor: Laura Page Fee: $395 CEUs: 0.7 Program No. 5050-5847

From Conflict to Resolution: Managing and Mediating Conflict at Work Conflict can be a positive resource if you have the right resolution skills. Examine causes of conflict (both organizational and interpersonal), explore how to manage emotions and how to respond effectively in challenging conversations. Wed., Nov. 20, 8:30am-4pm Instructor: Laura Page Fee: $395 CEUs: 0.7 Program No. 5050-5829

Write effective manuals, documentation, proposals and reports using proven approaches and techniques. As a technical staff member, engineer, developer, product manager, training designer or content expert, you’ll learn to achieve successful written communication of technical information.

Lean drives transformational, sustainable, bottom-line results through the use of proven methodologies to increase process efficiency, eliminate waste, reduce variation and improve customer satisfaction. Combine lean methodologies with the power of Six Sigma problem-solving and process improvement analysis to achieve high performance and secure a competitive advantage in an increasingly challenging economy.

: Open Enrollment-Register Anytime Instructor: Dave Clark, Ph.D. Fee: $ 289 CEUs: 1.0 Program No. 8125-6278

or :

Earn the certificate by completing either the series of five, face-to-face sessions and a capstone project, or the 12-week online session and a capstone project.

Other Elective Courses: Emotional Intelligence II: Deepening Your Emotional Intelligence Skills, see pg. 7 Handling Difficult Conversations, see pg. 15 Listening Skills, see pg. 16 Negotiation Skills, see pg. 16

5 Sat., Sept. 7-Oct. 5, 8:30am-12:30pm Instructor: Erik Fadlovich Fee: $990 CEUs: 2.1 Program No. 4860-5931 OR 5 Sat., Jan. 25-Feb. 22, 2014, 8:30am-12:30pm Program No. 4860-5949 OR : Open Enrollment-Register Anytime Fee: $890 Program No. 4860-6031

Business Process Improvement sce-BusinessImprovement.uwm.edu Murali Vedula 414-227-3121 & Marcia Gabriel 414-227-3378

Business Process Improvement Certificates Our business improvement courses focus on problem solving, quality improvement, waste reduction and other areas that assist business professionals in implementing process improvements in their organizations. Skilled and knowledgeable employees can impact your ability to stay ahead of the competition. Obtain the tools you need to strengthen your technical knowledge base and gain a competitive edge. Visit sce-BusinessImprovement. uwm.edu for full details on these certificates and courses.

Business Process Improvement

Wed., Oct. 9, 8:30am-4pm Instructor: TBA Fee: $395 CEUs: 0.7 Program No. 5050-6145

Lean Six Sigma Yellow Belt

Business Communication

Learn to correct the most common grammatical mistakes in business letters, emails and other documents, and develop an understanding of business protocol. Exercises and instruction will have you using the active voice; correctly applying commas, semicolons and other punctuation; and remembering hard-to-spell words.

Technical Writing for Non-Writers :

Business Analysis

Business Writing: Nuts and Bolts

Office Lean Certificate Streamline and eliminate waste from processes, and use value stream mapping to achieve bottom-line savings within administrative and transactional areas, including healthcare and service industries, accounting and product development. Participate in a dialog, case study and hands-on simulation to successfully apply Office Lean methodology. Earn the certificate by completing both modules, sequentially, and a capstone project within three months.

sce-business.uwm.edu

Module I Tue.-Thu., Sept. 24-26, 8am-4:30pm Instructors: Tom Laack, Paul Pejsa Fee: $1290 CEUs: 2.0 Program No. 4830-5945 OR Tue.-Thu., Feb. 4-6, 2014, 8am-4:30pm Program No. 4830-6070 Module II Tue.-Thu., Oct. 29-31, 8am-4:30pm Instructors: Tom Laack, Paul Pejsa Fee: $1290 CEUs: 2.0 Program No. 4830-5947 OR Tue.-Thu., Mar. 4-6, 2014, 8am-4:30pm Program No. 4830-6069

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Six Sigma Green Belt for Services and Transactions Specifically designed for non-manufacturing operations, acquire a comprehensive methodology adapted for services and transactions in the IT and healthcare sectors. Apply proven Six Sigma tools and skills to bring about breakthrough improvements and reduce errors in performance, while generating significant cost savings. Earn the certificate by completing both modules, sequentially, and a capstone project within three months. Module I Tue.-Thu., Sept. 24-26, 8am-4:30pm Instructor: Davis Bothe Fee: $1390 CEUs: 2.0 Program No. 4830-8105 OR Tue.-Thu., Mar. 11-13, 2014 Program No. 4830-5974 Module II Tue.-Thu., Oct. 15-17, 8am-4:30pm Instructor: Davis Bothe Fee: $1390 CEUs: 2.0 Program No. 4830-8106 OR Tue.-Thu., Apr. 1-3, 2014, 8am-4:30pm Program No. 4830-5975

Six Sigma Black Belt for Services and Transactions Take your Green Belt to the next level! Preserve process knowledge gained, analyze variance and develop corrective action plans. Prerequisites: Six Sigma Green Belt Modules I & II or equivalent green belt experience. Earn the certificate by completing Modules III and IV, sequentially, and a capstone project within three months. Module III Tue.-Wed., Oct. 29-30, 8am-4:30pm Instructor: Davis Bothe Fee: $1290 CEUs: 1.4 Program No. 4830-8107 OR Tue.-Wed., Apr. 22-23, 2014, 8am-4:30pm Program No. 4830-5978

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Module IV Tue.-Wed., Nov. 5-6, 8am-4:30pm Instructor: Davis Bothe Fee: $1290 CEUs: 1.4 Program No. 4830-8108 OR Tue.-Wed., May 13-14, 2014, 8am-4:30pm Program No. 4830-5979

Computer Applications sce-ComputerApps.uwm.edu Pam Nellen 414-227-3208

Microsoft Access 2007/2010 Microsoft Access is one of the most efficient and effective ways to maintain data. Information can be stored, linked and managed, using a single relational database application and powerful reporting tools for accessing the information. Examine all levels from the basic database concepts, to developing an application using the relational database, and integrating Access into your business. Level I Wed., Sept. 25, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $224 CEUs: 0.7 Program No. 5070-6210 OR Wed., Feb. 19, 2014, 8:30am-4:30pm Program No. 5070-6264 OR Wed., June 25, 2014, 8:30am-4:30pm Program No. 5070-6268 Level II Thu., Oct. 31, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $224 CEUs: 0.7 Program No. 5070-6220 OR Tue., Mar. 25, 2014, 8:30am-4:30pm Program No. 5070-6265 OR Thu., July 24, 2014, 8:30am-4:30pm Program No. 5070-6327

Level III Tue., Apr. 29, 2014, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $224 CEUs: 0.7 Program No. 5070-6266 Level IV Wed., May 21, 2014, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $224 CEUs: 0.7 Program No. 5070-6267

Microsoft Excel 2007/2010 Microsoft Excel allows users to create and manage spreadsheets to manipulate data used in personal finance, budget preparation, financial and investment analysis, business modeling, sales forecasting, and other calculating and analytical applications. Learn everything from basic functions such as creating formulas, to advanced features such as PivotTables. Level I Tue., Oct. 8, 8:30am-4:30pm Instructor: Greg Patterson Fee: $224 CEUs: 0.7 Program No. 5070-6217 OR Thu., Jan. 16, 2014, 8:30am-4:30pm Program No. 5070-6272 OR Fri., May 16, 2014, 8:30am-4:30pm Program No. 5070-6275 Level II Thu., Nov. 7, 8:30am-4:30pm Instructor: Greg Patterson Fee: $224 CEUs: 0.7 Program No. 5070-6219 OR Tue., Feb. 11, 2014, 8:30am-4:30pm Program No. 5070-6273 OR Thu., June 26, 2014, 8:30am-4:30pm Program No. 5070-6276 Level III Tue., Mar. 18, 2014, 8:30am-4:30pm Instructor: Greg Patterson Fee: $224 CEUs: 0.7 Program No. 5070-6274

LEGEND:

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VBA for Excel

Microsoft Word 2010 :

Gain the skills necessary to apply VBA to develop macros, format worksheets, create user-interactive macros, work with multiple worksheets and perform calculations. This new knowledge can be applied to simplify your work in the Excel environment by automating many of the repetitive tasks that are part of spreadsheet development.

Word 2010 is Microsoft’s dynamic word processing tool with features that allow you to create attractive and engaging documents. This is a self-paced, online course presented in seven modules with approximately seven hours of content. The course includes access to course content and digital book library for one year.

Mon., Oct. 21, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $324 CEUs: 0.7 Program No. 5070-6288

Part I Beginning Concepts : Open Enrollment-Register Anytime Fee: $129 Includes one-year access to course and digital book Program No. 5070-5989

Self-Paced Online Courses

Part II Advanced Concepts : Open Enrollment-Register Anytime Fee: $129 Includes one-year access to course and digital book Program No. 5070-5990

Microsoft PowerPoint 2010 :

Part II Advanced Concepts : Open Enrollment-Register Anytime Fee: $129 Includes one-year access to course and digital book Program No. 5070-5988

Save 20% Emotional Intelligence Combo Pack

sce-mgmt.uwm.edu Jan Allen 414-227-3219

Mon.-Tue., Oct. 7-8, 8:30am-4pm Instructor: Patricia Clason Fee: $895 | $845 Early Bird Rate CEUs: 1.4 Program No. 5050-3789

Emotional Intelligence II: Deepening Your Emotional Intelligence Skills Delve deeper into understanding the neuroscience and psychology behind emotional intelligence. Gain more insight into the dynamics and successful management of relationships, and increase your awareness in regards to controlling emotions and impulses when adapting to change. Prerequisites: Emotional Intelligence I recommended but not required Wed.-Thu., Oct. 9-10, 8:30am-4pm Instructor: Patricia Clason Fee: $895 | $845 Early Bird Rate CEUs: 1.4 Program No. 5050-3790

Emotional Intelligence Certificate Maximize your value in the workplace and your satisfaction in relationships, both professional and personal. Learn skills for communication, collaboration and compassion through activity-packed courses that will help you build effective teams and inspire engagement among employees. Plus, apply stress management skills in order to take care of yourself. Visit sce-business.uwm.edu for full certificate and course details.

Emotional Intelligence

Part I Beginning Concepts : Open Enrollment-Register Anytime Fee: $129 Includes one-year access to course and digital book Program No. 5070-5987

Emotional Intelligence

Develop an understanding of how the brain, body and emotions interact with each other, and learn how to identify the triggers of conflict in the workplace. Sharpen your neutralizing communication abilities and discover resolution techniques.

Computer Applications

PowerPoint 2010 is Microsoft’s powerful slideshow creation software that allows you to produce polished presentations. This is a self-paced, online course presented in four modules with approximately four hours of content. The course includes access to course content and digital book library for one year.

Emotional Intelligence I: Dealing with Difficult People, Including Yourself!

Emotional Intelligence: The Ultimate Stress Buster The ability to manage our emotional states is critical to also managing our day-to-day stressors and preventing burnout. The good news is that emotional intelligence is a skill that can be learned, continuously refined and deepened. Explore the five domains of emotional intelligence and how they affect your stress, and develop a plan for building an emotional equilibrium.

Earn the certificate by completing six days of classes within three years.

Register for all three courses at once – Emotional Intelligence I, II and The Ultimate Stress Buster – to increase your aptitude and your discount! Visit sce-mgmt.uwm.edu for details.

sce-business.uwm.edu

Wed.-Thu., Nov. 13-14, 8:30am-4pm Instructor: Patricia Clason Fee: $895 | $845 Early Bird Rate CEUs: 1.4 Program No. 5050-5849

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Human Resources sce-HR.uwm.edu Jan Allen 414-227-3219

Essentials of HR Management As someone just beginning a career in HR or interested in enhancing your employee management skills, pick up a comprehensive overview of HR roles and responsibilities as we address six key subjects: Human Resource Management, Employment Law, Recruitment and Selection, Compensation and Benefits, Employee Development and Performance Management. 5 Tue., Sept. 10-Oct. 8, 6-9pm Instructor: Mary Russo Fee: $499 CEUs: 1.2 Program No. 5040-5834

Society for Human Resource Management Learning System PHR/SPHR Develop business management strategies, a strong understanding of risk management, and analyze compensation and benefits, as you acquire the skills to complete your PHR/SPHR certification. 13 Thu., Sept. 12-Dec. 12 (omit Nov. 28), 6-9pm Instructor: Kristin Strunk Early Bird: $1100 (Register by Aug. 20) Fee: $1200 CEUs: 3.6 Program No. 5040-5838 OR Special Session at UW-Parkside, Kenosha, WI 12 Mon., Sept. 9-Nov. 25, 6-9pm Instructor: Brad Foley Early Bird: $1100 (Register by Aug. 20) Fee: $1200 CEUs: 3.6 Program No. 5040-6192

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Talent Conference Retaining the Best and Brightest Smart businesses know that a skilled team of employees is the key to ongoing success. But, once you’ve assembled them, the trick is keeping them. Join SCE for a morning packed with insight, including keynote presentations by Rebecca Ryan of Next Generation Consulting and Sharla Avila from Southwest Airlines. Breakout sessions include a panel discussion of ‘bonus’ benefits with Sargento, Direct Supply and Red Arrow Labs. Rena Somersan of Verisight explaining what your compensation says about your organization; and the NoVo Group presenting the results of the recruitment benchmark survey. Thu., Sept. 19, 8am-Noon Fee: $209 Program No. 5040-5837

Information Technology sce-IT.uwm.edu Pam Nellen 414-227-3208

IT Courses SQL - Introduction Learning how to retrieve information from a database can be perplexing, and without the proper knowledge, you can end up pulling incorrect and useless data. Learn to translate your questions and tasks into effective queries and successfully apply them in order to uncover pertinent and beneficial results. Tue.-Thu., Nov. 12-14, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $674 CEUs: 2.1 Program No. 5071-6223 OR Tue.-Thu., May 13-15, 2014 8:30am-4:30pm Program No. 5071-6253

SQL - Joins Once you’ve learned to write SQL statements, take it a step further and master the concept of Joins. With a Join condition in your SQL query, you’ll be able to relate information from different tables. Cover inner Joins, outer Joins and self Joins. Prerequisites: SQL Introduction or equivalent experience. Fri., Dec. 13, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $324 CEUs: 0.7 Program No. 5071-6228 OR Tue., June 10, 2014, 8:30am-4:30pm Program No. 5071-6255

Mobile Application Development

Mobile Application Development Certificate One of the most important factors in mobile app development is setting up the development environment. Learn techniques to shorten this process, and get a jumpstart on developing, delivering and testing mobile apps. Mobile app developers are in high demand, so gain new skills and knowledge that can be applied immediately after you leave the classroom. The certificate can be earned in Native App development, HTML App development or as a dual certificate in both areas. Visit sce-mobile.uwm.edu for full certificate and course details. Earn the certificate by completing both core and electives. Courses can also be taken individually. See more information online.

LEGEND:

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: = Online


Adobe PhoneGap PhoneGap is an open source framework that allows developers to build cross-platform mobile applications. Learn to create apps using standards based web technologies such as HTML, CSS and JavaScript, which can then be deployed on iOS, Android, Blackberry, Windows Phone and other platforms. Adobe PhoneGap can speed up development and allow you to deploy your app more quickly. Fri., Apr. 11, 2014, 8:30am-Noon Instructor: Matt Friedel Fee: $179 CEUs: 0.7 Program No. 5071-6207

Android Apps - Native Phone and Tablet Development With the backing of Google, Verizon and other companies, the Android platform has taken the mobile market by storm. One of the big reasons for this is portability; now you can build apps that will work across several devices. Get a handle on how to efficiently set up your development environment and participate in hands-on learning to understand app distribution. Fri., Nov. 1, 8:30am-4:30pm Instructors: Scott Lovy, Matt Friedel Fee: $374 CEUs: 0.7 Program No. 5071-6222

Android Apps - Advanced Android Application Development

Learn how to move from graphic design to app design. We’ll investigate mobile graphic designs and how to create stunning mobile apps that perform efficiently, look fantastic and run to the latest mobile standards.

This course will provide you with an introduction to the mobile application landscape and available platforms. Learn about creating apps that are valuable for customers, making apps available and how to keep content current and engaging. Determining which development platform to use, managing mobile devices and security will also be discussed.

Thu., Jan. 30, 2014, 8:30am-4:30pm Instructor: Scott Lovy Fee: $374 CEUs: 0.7 Program No. 5071-6209

Fri., Oct. 11, 8:30am-12:00pm Instructor: Matt Friedel Fee: $159 Program No. 5071-6426

CSS3 Advanced Techniques As an experienced HTML and CSS coder, you know there are always advances to keep up with. Learn the latest techniques for styling and layout of web content with the latest update to Cascading Style Sheets, CSS3. Discover how it differs from previous versions and its exciting new capabilities. Fri., Feb. 7, 2014, 8:30am-4:30pm Instructor: Adam Hudson Fee: $324 CEUs: 0.7 Program No. 5071-6270 OR Fri., June 13, 2014, 8:30am-4:30pm Program No. 5071-6271

iPhone/iPad Apps - Native Phone and Tablet Development Discover the exciting world of iPhone application development. Develop a complete native app using Xcode and Interface Builder, and learn the differences between mobile platforms - iPhone, Android, Blackberry and Windows Phone 7. Get a hands-on approach to learning the tools and best practices as you become an iPhone/iPad developer. Fri., Mar. 28, 2014, 8:30am-4:30pm Instructor: Matt Friedel Fee: $374 CEUs: 0.7 Program No. 5071-6205

HTML5 APIs

jQuery Programming

Get introduced to HTML5’s associated technologies, allowing developers to create more powerful pages across multiple kinds of browsers, improving web presence and making web pages mobile-ready. Throughout the course, you’ll build skills based on prior HTML and CSS knowledge. Most appropriate for developers, some coursework or experience with JavaScript is required for this course.

Discover how jQuery is essentially a lightweight JavaScript library. It simplifies the complicated tasks that otherwise require many lines of JavaScript code and gives the developer a clean and simple, but feature-rich programming interface.

Thu., Feb. 20, 2014, 8:30am-4:30pm Instructor: Terry Zimmer Fee: $324 CEUs: 0.7 Program No. 5071-6320 OR Mon., July 28, 2014, 8:30am-4:30pm Program No. 5071-6328

sce-business.uwm.edu

Tue., Apr. 1, 2014, 8:30am-4:30pm Instructor: Ilya Shtein Fee: $324 CEUs: 0.7 Program No. 5071-6254

Information Technology

Thu., Dec. 5, 8:30am-4:30pm Instructor: Scott Lovy Fee: $374 CEUs: 0.7 Program No. 5071-6226

Introduction to Mobile Application Development

Human Resources

Learn the advanced programming techniques necessary to develop powerful Android apps. Go beyond creating basic apps with tips and tricks that will give the perfect shape to your app and give you the competitive edge you need to be a successful Android developer. Build several apps throughout the course, and follow simplified steps for enhancing them with platform features, while effectively optimizing their performance.

Android User Interface (UI) Development

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Managing Projects for Web, Mobile Web and Native Smart Phone App Development Prepare yourself for the process of planning and managing web, mobile web and native app development projects through the stages of initiation, requirements, implementation and deployment. Wed., May 7, 2014, 8:30am-Noon Instructor: Rachel Rieck Fee: $179 CEUs: 0.3 Program No. 5071-6289

Website Design for Mobile Devices With the ever-increasing popularity of webenabled portable devices, it’s important to know how to create sites for mobile devices. Utilize the latest tools and methods to build mobile websites, and identify their benefits as well as their distinguishing characteristics. Fri., Jan. 24, 2014, 8:30am-4:30pm Instructor: Matt Friedel Fee: $324 CEUs: 0.7 Program No. 5071-6204 OR Fri., July 11, 2014, 8:30am-4:30pm Program No. 5071-6324 Other Courses: Adobe Photoshop I, see pg. 10 Adobe Photoshop II – Web Production, see pg. 10 Java Script Programming – Advanced, see pg. 12

Web Design & Development

Web Design Certificate Businesses want to engage their customers with flawless online experiences. This is why our web design curriculum is focused on teaching you to create designs that are accessible, visually appealing, cross-browser and device compatible, and follow design and development best practices. Visit sce-internet.uwm.edu for full certificate and course details. Earn the certificate by completing both core and electives. Courses can also be taken individually. See more information online.

Adobe Photoshop I Get an introduction to the many powerful image editing tools available in Adobe Photoshop. Learn how to use the core tools of the software. Explore the basics of working with images and layers to produce sophisticated graphics for web and print. Thu., Oct. 17, 8:30am-4:30pm Instructor: Amy Decker Fee: $324 CEUs: 0.7 Program No. 5071-6218 OR Wed., Feb. 12, 2014, 8:30am-4:30pm Program No. 5071-6251

“Through the Web Design Certificate program, I’ve been able to learn best practices, expand my knowledge and gain immediate skills that I can apply to my career.” Cassie Tappa Technical Implementation Specialist, Mortgagebot

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Adobe Photoshop II Web Production Discover the powerful imaging and editing features of Adobe Photoshop. Use Photoshop to build sophisticated graphics for the web, learn how to create vibrant web graphics, wireframes and complete website mockups. This course builds on the skills acquired in the Photoshop - I course. Wed., Mar. 19, 2014, 8:30am-4:30pm Instructor: Amy Decker Fee: $324 CEUs: 0.7 Program No. 5071-6252

Cascading Style Sheets Part I Cascading Style Sheets (CSS) are important for dynamic web pages. HTML 4.0 rules rely on CSS for all stylistic presentation; Web Accessibility Initiative uses them to improve access for those with disabilities; and new versions of HTML and XML will continue to use them in the future. Learn how to separate style from structure within an HTML document. Sat., Nov. 2, 8:30am-4:30pm Instructor: Steve Robinson Fee: $324 CEUs: 0.7 Program No. 5071-6224 OR Sat., Feb. 22, 2014, 8:30am-4:30pm Program No. 5071-6261

Cascading Style Sheets Part II Hone basic skills in HTML and CSS, and explore the advanced technique potential of styleenhanced design. By focusing on practical, real-world examples, investigate user design strategies that can be applied to almost any site. With a special focus on browser compatibility, learn what’s possible - and what’s risky - using CSS. Sat., Jan. 18, 2014, 8:30am-4:30pm Instructor: Steve Robinson Fee: $324 CEUs: 0.7 Program No. 5071-6283 OR Sat., May 3, 2014, 8:30am-4:30pm Program No. 5071-6262

LEGEND:

= Face to Face

: = Online


Learn how to use HTML code to create basic web pages with formatted text, images and links. Then, move on to editing more complicated web pages and explore the construction of HTML as a language. Become more fluent in that language in order to work more efficiently. Sat., Oct. 5, 8:30am-4:30pm Instructor: Terry Zimmer Fee: $324 CEUs: 0.7 Program No. 5071-6212 OR Sat., Feb. 1, 2014, 8:30am-4:30pm Program No. 5071- 6319

HTML Part II Advance your skill set with intermediate HTML techniques for better page organization and enhanced communication. Discover the importance of navigation, adapting information for the web and creating logical flow throughout a site. Sat., Dec. 7, 8:30am-4:30pm Instructor: Terry Zimmer Fee: $324 CEUs: 0.7 Program No. 5071- 6227 OR Sat., Apr. 5, 2014, 8:30am-4:30pm Program No. 5071- 6321

Introduction to Internet Architecture and Technologies

SEO (Search Engine Optimization)Definitive Guide to Higher Ratings

Learn the history, structure, and basic technical concepts and services that make up the Internet. Explore “behind the screens” of connecting to and using the Internet, key standards, services and protocols that make communication possible.

Get more traffic to your website to increase your company’s bottom line, using the very latest SEO techniques. This course is updated each time it is offered. Taken it in the past? Take it again to make sure your strategies are continuously updated, too.

Sat., Sept. 14, 8:30am-4:30pm Instructor: Steve Robinson Fee: $324 CEUs: 0.7 Program No. 5071-6221 OR Sat., Jan. 11, 2014, 8:30am-4:30pm Program No. 5071-6295

Responsive Design More people than ever before are using smartphones and tablets to stay connected and make online purchases. It is imperative that web design accommodate this, and be programmed to deliver the best user experience. This course focuses on the basics of responsive design and covers user interface design for mobile web, iPhone and Android apps.

Thu., Feb. 27, 2014, 8:30am-4:30pm Instructor: Scott Lovy Fee: $324 CEUs: 0.7 Program No. 5071-6211 OR Tue., June 24, 2014, 8:30am-4:30pm Program No. 5071-6214

Web Design for the User Experience Dive into an introduction to web design principles and best practices. Focus on understanding design from the user perspective and cover good design practices by evaluating websites. Explore the tools that can be used for effective web design, apply them to make sites more interactive, and discuss site management and administration. Sat., Nov. 16, 8:30am-4:30pm Instructor: Adam Hudson Fee: $324 CEUs: 0.7 Program No. 5071-6225 OR Sat., Mar. 15, 2014, 8:30am-4:30pm Program No. 5071-6269

Fri., Nov. 22, 8:30am-4:30pm Instructor: Matt Friedel Fee: $324 CEUs: 0.7 Program No. 5071-6292

HTML5 HTML5 introduces a new way of thinking about designing web pages. It has several advanced features and provides the ability to design web pages that work on different browsers. This course introduces the next generation of HTML and what can be done with it to improve an organizations web presence. In addition, learn how to make your web pages mobile-ready.

Information Technology

HTML Part I

Other Courses: CSS3 Advanced Techniques, see pg. 9 JavaScript Programming, see pg. 12 Website Design for Mobile Devices, see pg. 9

Tue., Jan. 28, 2014, 8:30am-4:30pm Instructor: Terry Zimmer Fee: $324 CEUs: 0.7 Program No. 5071-6318 OR Sat., June 21, 2014, 8:30am-4:30pm Program No. 5071-6323

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Web Development Certificate Our web development courses focus on creating end-to-end solutions including database/data storage, server-side programming, cross-browser and crossdevice rendering, and interactivity. Learn to implement best practices and standards, search engine optimization and to create mobile-ready sites. Visit sce-internet.uwm.edu for full certificate and course details. Earn the certificate by completing both core and electives. Courses can also be taken individually. See more information online.

Building Dynamic Websites: AJAX - Web Services Explore several browser-server communication methods that will make web pages more dynamic. Get hands-on experience with requesting and receiving messages using several data formats. Wed., Mar. 26, 2014, 8:30am-4:30pm Instructor: Hemendra Chonkar Fee: $324 CEUs: 0.7 Program No. 5071-6249 OR Wed., June 11, 2014, 8:30am-4:30pm Program No. 5071-6250

Database Programming for the Web Make use of open-source web development tools to learn best practices that make frontend web pages interact with a back-end database and help you to further interact with your website visitors. Tue., Feb. 25, 2014, 8:30am-4:30pm Instructor: Dominic Schanen Fee: $324 CEUs: 0.7 Program No. 5071-6258 OR Mon., June 23, 2014, 8:30am-4:30pm Program No. 5071-6259 12

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Fundamentals of Web Security Our lives are becoming increasingly digitized and connected. More and more information is accessible from the web and the need to protect sensitive data is extremely important. However, the difficulty in protecting such data has grown exponentially. Learn the best protection measures for allowing organizations to significantly reduce the web security risks they face. Thu., Apr. 10, 2014, 8:30am-4:30pm Instructor: Ilya Shtein Fee: $324 CEUs: 0.7 Program No. 5071-6257 OR Tue., July 8, 2014, 8:30am-4:30pm Program No. 5071-6256

JavaScript Programming Get an introduction to using a client-side scripting language for browsers and the basic programming constructs in JavaScript. Prepare yourself to begin maintaining basic JavaScript objects and routines on a standard web page. Thu., Sept. 19, 8:30am-4:30pm Instructor: Terry Zimmer Fee: $324 CEUs: 0.7 Program No. 5071-6197 OR Tue., Feb. 4, 2014, 8:30am-4:30pm Program No. 5071-6317 OR Tue., May 20, 2014, 8:30am-4:30pm Program No. 5071-6322

.NET - Practical Application Programming with .NET and Visual Studio 2010 Discover how easy it is to create computer applications and websites with Microsoft Visual Studio 2010. Explore ASP.NET, VB.NET and C# languages in this all-inclusive development solution. Learn essential concepts to design dynamic websites. A hands-on class project will guide you through a simple content management system to use on your own site before you leave! Wed.-Thu., Apr. 30-May 1, 2014 8:30am-4:30pm Instructor: Scott Lovy Fee: $624 CEUs: 1.4 Program No. 5071-6213 Other Courses: Cascading Style Sheets Part I, see pg. 10 Cascading Style Sheets Part II, see pg. 10 CSS3 Advanced Techniques, see pg. 9 HTML Part I, see pg. 11 HTML Part II, see pg. 11 HTML5, see pg. 11 HTML5 APIs, see pg. 9 Introduction to Internet Architecture and Technologies, see pg. 11 jQuery Programming, see pg. 10 .NET - Practical Application Programming with .NET and Visual Studio 2010, see pg. 12 Responsive Design, see pg. 11 SEO (Search Engine Optimization) - Definitive Guide to Higher Ratings, see pg. 11 Web Design for the User Experience, see pg. 11 Website Design for Mobile Devices, see pg. 9

JavaScript Programming Advanced Focus on advanced programming for JavaScript to put your technical interest, aptitude and strong programming background to work. Become proficient with the tools and techniques used to develop and debug complex JavaScript programs. Wed., Mar. 12, 2014, 8:30am-4:30pm Instructor: TBA Fee: $324 CEUs: 0.7 Program No. 5071-6298 OR Tue., July 15, 2014, 8:30am-4:30pm Program No. 5071- 6326

LEGEND:

= Face to Face

: = Online


Earn the certificate by completing both core and electives. Courses can also be taken individually. See more information online.

Courses: Adobe Photoshop II - Web Production, see pg. 10 CSS3 Advanced Techniques, see pg. 9 Fundamentals of Web Security, see pg. 12 HTML5 APIs, see pg. 9 JavaScript Programming – Advanced, see pg. 12 jQuery Programming, see pg. 10 Managing Projects for Web, Mobile Web and Native Smart Phone App Development, see pg. 9 .NET - Practical Application Programming with .NET and Visual Studio 2010, see pg. 12 Responsive Design, see pg. 11 SEO (Search Engine Optimization)- Definitive Guide to Higher Ratings, see pg. 11

Labor Relations

Adobe Dreamweaver CS5 :

sce-LR.uwm.edu Mary Van Eerden 414-227-3216

Adobe Dreamweaver CS5 is a versatile website development application, suitable for personal and enterprise development environments. Learn to use Dreamweaver in conjunction with other products, such as Adobe Photoshop, to design, develop and deploy websites that are media-rich and visually appealing. Dreamweaver provides a variety of tools that allow you to reuse existing content and assets while developing your websites.

Labor Relations Certificate Whether you’re brand new to the field or an experienced labor relations manager, a certificate will sharpen your ability to manage in a union environment. Gain critical techniques for better bargaining, dialogue and collaboration through seminars and mock negotiations. SCE offers one of the only labor relations certificates in the U.S. – visit sce-LR. uwm.edu for full certificate and course details.

This is a self-paced, online course that is presented in six modules with approximately 12.5 hours of content. The course includes access to course content and digital book library for one year.

: Open Enrollment-Register Anytime Fee: $149 Includes one-year access to course and digital books Program No. 5071-5959

Earn the certificate in as little as 18 months!

Adobe Flash CS5 : Learn Adobe Flash Professional CS5 – the interactive multimedia development tool that provides you with the ability to create engaging experiences, ranging from instructional media and games to entire websites. Flash CS5 includes an updated user interface that is consistent with the design of other Adobe Creative Suite products such as Adobe Photoshop. This is a self-paced, online course that is presented in six modules with approximately 16 hours of content. The course includes access to course content and digital book library for one year.

: Open Enrollment-Register Anytime Fee: $149 Includes one-year access to course and digital books Program No. 5071-5960

Labor Relations

For those already in the fields of web design and development, the Advanced Web Certificate provides an extension and boost to your skill set. Courses focus on advanced scripting, managing web projects, web security and database design. Visit sce-internet.uwm.edu for full certificate and course details.

Information Technology

Advanced Web Skills Certificate

Self-Paced Online Courses

Advanced Collective Bargaining Hone your skills, address critical issues in bargaining and engage in an interactive process with your peers. This is a unique opportunity to focus on topics such as escalating health care costs, outsourcing, productivity improvements, job combinations, pension plans and strategic planning, through real-world case studies. This class has been approved for 12.5 general credit hours toward PHR, SPHR and GPHR recertification.

sce-business.uwm.edu

Wed.-Thu., Nov. 13-14, 8:30am-4pm Instructors: Jonathan Swain, Thomas Mackenzie Fee: $895 CEUs: 1.4 Program No. 5045-5851

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Collective Bargaining: Tactics, Techniques and Table Manners Get the secrets to successful negotiations while you learn to plan strategy and communicate effectively. Understand how to collect and analyze data to help you prepare, anticipate your defense if required, and plan a course of action in order to achieve your objectives. This class has been approved for 19 general credit hours toward PHR, SPHR and GPHR recertification. Mon.-Wed., Sept. 23-25, 8:30am-4pm Instructors: Jonathan Swain, Thomas Mackenzie Fee: $1165 CEUs: 1.8 Program No. 5045-5839

Contract Administration

Labor Relations Training for Managers and Supervisors in a Unionized Setting As a front-line supervisor or manager, you continuously face new employment challenges. Obtain the tools to tackle those challenges, and build the knowledge to oversee contract regulations with conviction. This class has been approved for 12.75 general credit hours toward PHR, SPHR and GPHR recertification. Tue.-Wed., Oct. 1-2, 8:30am-4pm Instructors: Steven Bierig, Harry Secaras Fee: $895 CEUs: 1.4 Program No. 5045-5840

Brian McGowan, participant in SCE Management Development courses

Mastering the Collective Bargaining Process

After the negotiation of the labor agreement, managers, personnel and labor relations professionals should practice effective standards for developing a winning labor strategy. Learn the rules that govern contract administration, grievance handling, the administration of discipline, and labor arbitration.

Experience the collective bargaining process through hands-on participation in a simulated negotiation. Whether you’re a newly assigned negotiator on the management team or just looking for a refresher, you’ll get realistic insight into the emotional factors that can affect the outcome of any contract negotiation.

This class has been approved for 13 general credit hours toward PHR, SPHR and GPHR recertification.

This class has been approved for 19.5 general credit hours toward PHR, SPHR and GPHR recertification.

Wed.-Thu., Dec. 4-5, 8:30am-4pm Instructor: Gary Marsack Fee: $895 CEUs: 1.4 Program No. 5045-5998

“If you’re the type that wants to be engaged and wants to be challenged, this is the right place. You’re not going to be sitting in a lecture hall here, and you’re not going to be able to hide. I highly recommend it.”

Mon.-Wed., Oct. 14-16, 8:30am-4pm Instructor: Thomas Mackenzie Fee: $1165 CEUs: 2.1 Program No. 5045-5841

Dealing with the Union with Confidence! Focus on the most essential issues and practices facing professionals who work directly with unions and union contracts. Arm yourself with easy-to-apply tools for confidently handling unions at the bargaining table, in grievance meetings and in arbitration. Never again be at a disadvantage. This class has been approved for 21 general credit hours toward PHR, SPHR and GPHR recertification. Mon.-Thu., Sept. 9-12, 8:30am-4pm Instructors: Howard Bernstein, Gary Marsack Fee: $1595 CEUs: 2.5 Program No. 5045-5887 14

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Management Development

Emerging Leaders Certificate

Earn the certificate by completing six core programs and two electives in as little as 18 months.

Core

Business Coach Approach Employee engagement is one of the toughest issues facing today’s employers, as they struggle to maintain the talent and knowledge base necessary for competing in the global market. Gain an understanding of the Business Coach Approach to managing in order to empower employees and create an environment of open communication and collaboration. Apply the behavioral models on the job immediately to reap organizational success. Wed.-Thu., Nov. 6-7, 8:30am-4pm Instructors: Lori Zimmer, Ginny Kannenberg Fee: $895 | $845 Early Bird Rate CEUs: 1.4 Program No. 5050-3785

Tue.-Wed., Aug. 27-28, 8:30am-4pm Instructor: Rodney (Buck) Hillestad Fee: $895 | $845 Early Bird Rate CEUs: 1.4 Program No. 5050-3784

Confidence Clinic Everyone has some level of confidence; it has brought you to where you are today. Confidence Clinics for Women are designed to guide you through the next steps — getting out of your comfort zone on purpose, identifying a meaningful goal, developing a path to achieve the goal, and moving in entirely new ways. Supported by five fundamental skills and an action-learning environment, join other smart, motivated women to discover and challenge your personal capacity.

Finance Skills for Nonfinancial Managers As a manager, you need to make decisions that affect the bottom line. Understand the accounting process and enhance your ability to forecast financial performance. Learn how to spot trends and study your competition with a keener eye. Become more effective in your organization by participating at a higher level in strategic planning and decision making. Mon.-Tue., Oct. 28-29, 8:30am-4pm Instructor: Kathleen Villars Fee: $895 | $845 Early Bird Rate CEUs: 1.4 Program No. 5050-3792

6 Sat., Sept. 14-Oct. 19, 9am-Noon Instructor: Susan Marshall Fee: $500 | $450 Early Bird Rate CEUs: 1.4 Program No. 5050-5836

Delegation Skills Without appropriate delegation, your team will become inefficient and demoralized. It’s one of the most important management skills you can establish. Learn to delegate effectively and you’ll also find it saves you time, develops your people, grooms a successor and motivates your team. Thu., Sept. 12, 8:30am-4pm Instructor: Sue Schoenfeld Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-6174

Managing Change It’s a complex, integrative process to manage change in an organization. More often than not business initiatives miss their intended target dates in the absence of commitment, motivation, understanding and communication. Learn to recognize the ways in which human dynamics affect business initiatives. Focus on how the disconnect between understanding how people react to change and planning for success, can significantly affect intended outcomes. Thu., Sept. 26, 8:30am-4pm Instructor: Julie Jordan Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-3795

Management Development

Designed for professionals new to management (five years or less) and those aspiring to take on management positions, the Emerging Leaders certificate program introduces and reinforces five key principles of leadership: Self-Knowledge, Valuing Others, Integrity, Personal Accountability, and Change Management. Visit sce-mgmt. uwm.edu for full certificate and course details.

Understand management roles and responsibilities, including the art of leadership, motivation, communication and delegation. Acquire the leadership skills necessary to “hit the ground running” as a new or prospective supervisor, or take the opportunity to refresh your dexterity as a seasoned leader.

Electives

Labor Relations

sce-mgmt.uwm.edu Jan Allen 414-227-3219

Essential Skills for Supervisors

Handling Difficult Conversations How do you respond to conflict? Do you head for the hills, go to war or give in? Uncover the secrets great leaders use for responding to employee performance problems immediately, comfortably and with assurance. As a supervisor or manager, there is a good chance that you are putting off a difficult conversation with someone. Learn to handle these situations with prompt and responsible performance feedback.

Other Core Courses: Effective Interpersonal Communication Skills, see pg. 4 Emotional Intelligence I: Dealing with Difficult People, Including Yourself, see pg. 7

sce-business.uwm.edu

Tue., Oct. 22, 8:30am-4pm Instructor: Victor Gray Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-5848

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Influence Without Authority

Negotiation Skills

Essentials of Leadership

Understand the working dynamics of your organization: the nature of power and influence, your own personal sources and style of influencing others, and how to leverage your power to get things done. The ability to exercise influence without authority is one of the most important skills an individual can master. In fact, accomplishing tasks and projects often requires it, even when you may not have the formal authority to mandate action.

Discover influential skills to facilitate productive and lucrative solutions. Learn to state your case while respecting the views of others. Lead constructive conversations and reach fair agreements.

Build a solid foundation for your high-level leadership role by learning what true leaders have in common and how they create an engaged team that follows them passionately. Explore historical and current approaches to leadership in order to identify your strengths and development opportunities. Develop the essential skills that every high-level leader must have!

Tue., Sept. 17, 8:30am-4pm Instructor: Julie O’Keeffe Henszey Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-3796

Listening Skills Excellent speaking and writing skills are considered vital to communication, but all too often, listening is overlooked as an equally critical skill. Harness your listening ability and develop it as one of the fundamental building blocks for better rapport with your co-workers. Spend more time focused and in-the-moment, and less time zoning out. Thu., Oct. 24, 8am-Noon Instructor: Ben Merens Fee: $195 | $145 Early Bird Rate Program No. 5050-6080

Making the Shift from Technical Expert to Organizational Leader When contemplating transitions in their careers, most individuals are uncertain about how to move beyond roles based primarily on their expertise into those with broader exposure and organizational impact. Get a roadmap for the skills, competencies and experiences you’ll need to successfully transition from a position as a content/technical expert into leadership. Tue., Sept. 10, 8:30am-4pm Instructor: Alan Patterson Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-5835

Tue., Nov. 19, 8:30am-4pm Instructor: Rodney (Buck) Hillestad Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-5842

Advanced Leadership Certificate This program is designed to be the next step after completing the Emerging Leaders Certificate for professionals with five plus years of management experience. Learn how to be a better leader by critically evaluating information, making hard decisions and generating new ideas for innovation. Identify your leadership strengths, develop new skills and enhance the effectiveness of your teams. Visit sce-mgmt.uwm.edu for full certificate and course details. Earn the certificate by completing five core programs and two electives within three years.

Core

Advanced Communication Skills for Leaders Communication is the process by which projects and relationships are created, maintained, altered and sometimes destroyed. Be more influential – making significant contributions to help people and projects move ahead. Gain the skills to increase your interpersonal effectiveness up, down and across your organization, as well as with customers and suppliers outside the company. Tue., Sept. 24, 8:30am-4pm Instructor: Jan Allen Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-3788

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Thu.-Fri., Aug. 22-23, 8:30am-4pm Instructor: Dave Merges Fee: $895 | $845 Early Bird Rate CEUs: 1.4 Program No. 5050-3787

Finance for Nonfinancials Advanced Strengthen your business acumen and master financial tools used in business today. Leave equipped to speak the language of accounting and finance with your colleagues, and evaluate alternatives that add to your company’s success. Wed., Oct. 30, 8:30am-4pm Instructor: Kathleen Villars Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-3793 Other Core Course: Creating and Leading Accountable Teams, see pg. 20

Electives

IT Skills for Non-IT Managers Become a confident leader, knowing how to define your firm’s operating model and use IT to help you do business. Revamp your IT funding model, and build a digitized platform of business processes, IT systems and data to execute on it. Determine IT decision rights and extract more business value from your IT assets. Tue., Nov. 5, 8:30am-4pm Instructor: Scott Isaacs Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-6305

LEGEND:

= Face to Face

: = Online


Innovation: Leadership and Tools Innovation is not just about doing the same things better; it’s about the notion of doing something differently. Increase the efficiency or productivity of business operations, and encourage the emergence of new markets through innovation. Uncover the use of better methods and novel ideas to apply at your own organization.

Leadership Matters

Fri., Oct. 11, 8:30am-4:30pm Instructor: Sandra Hoskins Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-5845

Managing Today’s Technical Professional As individuals in large organizations and specialists within particular functions, technical professionals play a vital role in today’s business success. Manage this group with an understanding of what is critical to them and implement techniques to best motivate outstanding performance. Wed., Oct. 16, 8:30am-4pm Instructor: Alan Patterson Fee: $395 CEUs: 0.7 Program No. 5050-5846 Other Core Course: Fundamentals of Organizational Development and Change Management, see pg. 22

Project Management Certificate Understanding the skills to successfully manage projects is critical in all aspects of life, and no matter which field you’re in, careful planning and execution is critical for successful outcomes of projects. Gain the skills to work within time, quality, cost and technical constraints while focusing on your customers’ real needs. Visit sce-PM. uwm.edu for full list of courses and certificate details. Earn the certificate by completing 14 days of courses (either face-to-face, online or blended) within four years. Courses include, but are not limited to: • Project Management Foundations • Managing Project Risks • MS Project for Project Managers Using a Software Toolkit • Lean Project Management • Implementing a Project Management Discipline/PMP® Exam Review • Estimating, Scheduling and Managing Project Performance

Earn PDUs No Limit PMP, PMBOK and the PMI RegisteredEducation Provider logo are registered marks of the Project Management Institute.

A busy work schedule can make it difficult to attend professional development courses. The online Project Management Intensive Certificate Track provides the flexibility and convenience of attending class online from any location. Learn with other professionals in this instructor-led, asynchronous program. Visit sce-PM.uwm.edu for full certificate and course details. Earn the certificate by completing the six consecutive courses online in just over six months. Courses in the online certificate are: • Project Management Foundations • Estimating, Scheduling and Managing Project Performance • Empowering Project Teams: Facilitating Collaboration • Managing Project Risks • Managing Multiple Projects • Managing Project Scope and Impact of Change

I would absolutely recommend the online courses at SCE to anyone who has full-time commitments. The program is flexible and accommodating and I felt like I was getting what I needed out of it to meet my educational goals.

All courses are approved by the Project Management Institute and fully support the Project Management Institute’s, A Guide to the Project Management Body of Knowledge (PMBOK® Guide).

sce-business.uwm.edu

Project Management

Leadership is the difference maker and the deal breaker. It’s how we impact lives. Leadership cannot be an idea we simply talk about; but an action we must live out. Develop leadership skills and techniques by slowly integrating them into your life. Test your theories, refine your choices and become the leader that you always knew you could be.

sce-PM.uwm.edu Anne O’Meara 414-227-3311

PM Intensive Certificate Track Online

Management Development

2 Thu., Nov. 7-14, 8:30am-4pm Instructor: Dan Steininger Fee: $895 | $845 Early Bird Rate CEUs: 1.4 Program No. 5050-6072

Project Management

Erin Ferguson, Project Management Intensive Online Certificate Graduate

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Small Business Development Center (SBDC) sce-SBDC.uwm.edu Jason Mueller 414-227-3240

Business Plan Generation Dive into what it takes to write a successful business plan, and all of the necessary elements for preparing this critically important document for your upcoming or existing business. Work with professionals over the course of six weeks, to define your market, plan your industry research and communicate exactly what you’ll be doing. Prerequisites: Small Business Principals or approval from program manager. Business Plan Generation is designed to be part two of the LEAN Business Plan program. 6 Tue., Oct. 15-Nov. 19, 6pm-8:30pm Instructor: Mary Pangman Schmitt Fee: $375 Program No. 5125-0827

First Steps to Starting a Business Learn the most important elements to starting a business and how to avoid common mistakes. Get your questions answered, discuss concerns and network with other new entrepreneurs. Begin working on your business concept in class and leave with a wealth of information and resources. This course is offered monthly at SCE and other locations, please visit sce-SBDC.uwm.edu for dates and times.

How to Maximize Your Company’s Results Using LinkedIn Join LinkedIn expert Wayne Breitbarth – a nationally recognized speaker, author and consultant – to discover how investing in your company’s LinkedIn presence will lead to greater marketing and branding success. Wed., Oct. 16, 8-9am Instructor: Wayne Breitbarth Fee: $39 Program No. 5130-6091

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Leaders for Ozaukee’s Next Generation (2013-2014)

Numbers Based Strategy for Your Business

Ozaukee’s professional chambers and organizations have teamed with SCE to present an eight-session leadership certificate series. Created to help grow and develop Ozaukee’s future leaders, each session will focus on different management best practices and encourage networking and collaboration beyond the classroom. Participants work on a community service project throughout the year and present it at the end of the series to earn a UWM School of Continuing Education Leadership Professional Certificate.

Develop the critical skills and tools to run your business by the numbers; from understanding how to read your financial statements (a.k.a. your scorecards), to discovering the universal strategy for increasing cash flow, and running a more successful and profitable small business. Learn the power of key performance indicators, which will help you zone in on the most important numbers to your business every period.

Sessions are held at a different Ozaukee locations each third Wed. of the month and include two hours of class time, 30 min. for networking and a meal (included), and 30 min. of group project time. Wed., Sept. 18, 2013-Aug. 6, 2014, 4-7pm Location: Ozaukee County TBA Instructor: TBA Fee: $450 | $350 for chamber members Program No. 5130-6281

Lean Start Now is the time to shift gears in launching your idea. Are you ready to figure out what problem you’re solving and for whom? Learn how to use the Business Canvas process to creatively get your ideas down on paper and form your business idea. Bring planning and research together to efficiently gather the market data you need, and make the best use of your time and resources. Wed.-Thu., Sept. 11-12, 6-8pm Instructor: Mary Pangman Schmitt Fee: $59 Program No. 5125-6294 OR Wed.-Thu., Dec. 4-5, 6-8pm Program No. 5125-6284 SBDC Helping Start and Grow Small Businesses For 30 years the SBDC has worked with new entrepreneurs to turn ideas into viable business concepts, and with established businesses to improve their performance. We champion entrepreneurial success through business counseling and educational programs developed at local, regional and statewide levels to support Wisconsin small business creation and growth.

Thu., Aug. 1, 8-11am Instructor: Joseph Hastreiter Fee: $49 Program No. 5130-6282 OR Wed., Jan. 22, 2014, 8-11am Program No. 5130-6286

Small Business Principles Learn the fundamentals of developing and starting a new business from experienced professionals. Through a combination of class lecture and guest speakers, you’ll get the basics of what goes into starting a small business and find the resources you need to make it happen. Prerequisites: First Steps course or approval from program manager Small Business Principles is designed to be part one of the LEAN Business Plan program 6 Tue., Sept. 3-Oct. 8, 6-8:30pm Instructor: Mary Pangman Schmitt Fee: $375 Program No. 5125-0528

Using LinkedIn to Build Relationships, Generate Leads and Grow Revenues Join the 40,000+ people who have learned to effectively use the world’s most popular professional networking site, LinkedIn, from Wayne Breitbarth, a nationally recognized speaker, author and consultant. Move beyond the basics and learn how to: find prospects that lead to sales, drive traffic to your profile and website, and build credibility in your marketplace. Wed., Aug. 21, 8-9am Instructor: Wayne Breitbarth Fee: $39 Program No. 5130-6095

LEGEND:

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: = Online


Social Media sce-social.uwm.edu Pam Nellen 414-227-3208

Social Media Manager Certificate : As an individual responsible for the strategic planning, alignment and integration of social media within your organization, learn to deliver social media strategy and create content roadmaps and measurement frameworks that successfully align. Visit sce-social.uwm.edu for full certificate and curriculum details, focused on:

Social Media Specialist Certificate : Master the day-to-day management, monitoring and content development of your social media programs. Concentrate on the skills that allow social media/marketing professionals to successfully lead the daily social efforts within an organization. Visit sce-social.uwm.edu for full certificate and curriculum details, focused on: • Listening strategies and response frameworks • Community management • Content production and Syndication • Analytics reporting Earn the certificate by completing six courses over 12 weeks.

: Sept. 2-Nov. 24 Instructor: Jamey Shiels Fee: $2499 – call for payment options CEUs: 4.2 Program No. 5026-5966

OR

: Jan. 13-Apr. 6, 2014 Program No. 5026-6154

SBDC

• Identifying business opportunities that social media can support • Aligning social media efforts to organizational goals • Delivering a social media strategy • Integrating social media into the business with content roadmaps and measurement frameworks Earn the certificate by completing six courses over 12 weeks.

Social Media

: Sept. 2-Nov. 24 Instructor: Jamey Shiels Fee: $2499 – call for payment options CEUs: 4.2 Program No. 5026-5997 OR : Jan. 13-Apr. 6, 2014 Program No. 5026-6155

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Team Effectiveness sce-team.uwm.edu Jan Allen 414-227-3219

Team Effectiveness Certificate The importance of teamwork across departments and organizations cannot be emphasized enough. Good teamwork reduces waste, improves morale and sets your organization up for a better future. Increase team efficiency and plan your next strategic move for higher productivity, communication and accountability. Visit sce-team.uwm.edu for full certificate and course details. Earn the certificate by completing all four courses within three years. First program must be Creating and Leading Accountable Teams.

Creating and Leading Accountable Teams Our ability to connect to a group is a requirement for human survival. Behavior in a group setting is driven by our fear of separation. Understand the six conditions that must exist for a highly functional team to succeed. Mon., Nov. 11, 8:30am-4pm Instructor: Eric Coryell Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-3780

Goals and Measurements, and Facilitation Skills A team needs to know its purpose, how to measure performance and how each member contributes. Learn how to bring all of this together, and get a team to start effectively problem-solving, so that when they are not hitting their measures they can get back on track. Thu., Nov. 14, 8:30am-Noon Instructor: Eric Coryell Fee: $195 | $145 Early Bird Rate CEUs: 0.7 Program No. 5050-3783

Leading Teams From Leader to Coach Leading a team requires you to increase your threshold for losing control and managing anxiety while coaching the team to success. Finding the combination of leadership and structure is among the biggest of challenges in business today. Learn how to come to a clear understanding of your own core purpose and values to lead successfully. Tue., Nov. 12, 8:30am-4pm Instructor: Eric Coryell Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-3781

Real Issue Conversations Real issue conversations are about anything that affects your team’s ability to be successful. They are usually anxiety-producing and are often avoided altogether. Learn how to identify the real issues on your teams, and how to have productive conversations that produce real resolutions. Wed., Nov. 13, 8:30am-4pm Instructor: Eric Coryell Fee: $395 | $345 Early Bird Rate CEUs: 0.7 Program No. 5050-3782

Save $200 - Team Effectiveness Combo Pack Register for all four sessions of the Team Effectiveness Certificate program at once, and save $200! Visit sce-team.uwm.edu for details.

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Training & Organizational Development sce-TTT.uwm.edu | sce-OD.uwm.edu Mary Pick 414-227-3353

Train the Trainer

Train the Trainer Certificate or : Empower your organization to grow, advance and embrace change by empowering yourself to do the same. Learn to engage participants and energize your program by creating a dynamic learning environment, with a comprehensive foundation in professional training. Visit sce-TTT.uwm.edu for full certificate and course details. Earn the certificate by completing both Units I and II (face-to-face or online formats) within two years. Sign up for both units and save $100!

Train the Trainer Unit I: Design and Development or : of Training Programs Gain the knowledge and skills to create compelling, effective training programs. Examine elements of effective training, utilize design and development tools, and develop successful evaluation techniques. Wed.-Fri., Sept. 18-20, 8:30am-4:30pm Instructors: Rodney (Buck) Hillestad, Jon Kaupla Fee: $855 CEUs: 2.1 Program No. 7710-1706

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OR Wed.-Fri., Mar. 5-7, 2014, 8:30am-4:30pm Program No. 7710-6001 OR : Course Accessible: Oct. 7-Nov. 22 Instructor: Jon Kaupla Fee: $975 CEUs: 2.1 Program No. 7710-6166

Train the Trainer Unit II: Presentation and Delivery or : of Training Programs The quality of the presenter often determines the effectiveness of a program. Turn any program into a valuable experience by learning to: present effectively, explore group-learning techniques and gain solutions for challenging situations. Wed.-Fri., Nov. 13-15, 8:30am-4:30pm Instructors: Rodney (Buck) Hillestad, Sarah Caryl Fee: $855 CEUs: 2.1 Program No. 7710-1707 OR Wed.-Fri., May 14-16, 2014, 8:30am-4:30pm Program No. 7710-6005 OR : Course Accessible: Mar. 3-Apr. 11, 2014 Instructors: Rodney (Buck) Hillestad, Latonia Pernell Fee: $975 CEUs: 2.1 Program No. 7710-6229

Earn the certificate by completing Train the Trainer Units I and II, four electives and a capstone project within three years.

Core Train the Trainer Unit I: Design and Development of Training Programs, see pg. 20 Train the Trainer Unit II: Presentation and Delivery of Training Programs, see pg. 21

Tue., Apr. 8, 2014, 8:30am-4:30pm Instructor: Jon Kaupla Fee: $345 CEUs: 0.7 Program No. 7710-6002

Games Trainers Play Add vitality to your training sessions and meetings by incorporating tricks, icebreakers, energizers and experiences. Learn existing engagement tools and how to design your own customized tools for specific applications. This class is guaranteed to improve your training ROI. Wed., June 4, 2014, 8:30am-4:30pm Instructor: Rodney (Buck) Hillestad Fee: $345 CEUs: 0.7 Program No. 7710-6006

Master Trainer Capstone Your final course in the Master Trainer Certificate program culminates with a presentation of your training aptitude to a panel of instructors. Submit a project to the panel for review, and receive a written critique and one-hour coaching session with the instructor of your choice. Dates and locations to be scheduled with instructor. Fee: $495 Program No. 7710-6325

Habits of Successful Organizations Programs for change are often ineffective at the organizational level. This is because not enough attention is given to the habits that form an organization. Develop an understanding of how employees react to change, how habits turn into routines, and how to transform your organization successfully.

Electives

Developing a Systems Approach to Training

Thu., Apr. 24, 2014, 8:30am-4:30pm Instructor: Barbara Bartlein Fee: $345 CEUs: 0.7 Program No. 7710-5918

Using case studies, exercises and group learning, complete an action plan for making existing programs systematic and for setting standards to easily assimilate new projects.

Training & OD

Cesar Arias Master Trainer Certificate Holder

Build on knowledge gained in Train the Trainer to demonstrate your mastery in the design, development, presentation and delivery of training programs. Visit sce-TTT.uwm.edu for full certificate and course details.

Examine best practices in the purchase, design and implementation of some of the most popular eLearning solutions. Discover ways to offer engaging and cost effective electronic learning to your audience.

Tue., Nov. 12, 8:30am-4:30pm Instructor: Sarah Caryl Fee: $345 CEUs: 0.7 Program No. 7710-1711

sce-business.uwm.edu

Team Effectiveness

“It’s very important that the instructors have the real-world experience and background to give students advice. This experience from the instructors definitely sets SCE a part from other institutions.”

Master Trainer Certificate

Exercising Your eLearning Options

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Implementing OJTThe Total Package

Strategies for Succession Planning

As an individual responsible for training new employees and/or current ones, take this opportunity to develop a complete strategy to set up an effective on-the-job-training program back at the office. The total package provides results and makes your learners productive in the most expeditious way possible.

The departure or retirement of an employee is not the time to begin succession planning. Start now by learning strategic principles of succession planning, models to put in place, creation of templates for knowledge transfer and key practices in the successful succession planning of your organization’s staff and leadership.

Mon., Dec. 2, 8:30am-4:30pm Instructor: Rodney (Buck) Hillestad Fee: $345 CEUs: 0.7 Program No. 7710-1709 OR Wed., Jan. 22, 2014, 8:30am-4:30pm Program No. 7710-5999

Kirkpatrick Four Levels Evaluation Certification Program - Bronze Level Learn the true and correct methodology of the foremost evaluation model in the world, directly from the Kirkpatricks. Apply it to a program of your own to maximize business results. This interactive course counts as two electives toward the Master Trainer Certificate. Wed.-Thu., Oct. 23-24, 8:30am-5pm Instructor: Billy McLeod, Jr. Fee: $1795 CEUs: 1.4 Program No. 7710-6187 OR Tue.-Wed., Apr. 29-30, 2014, 8:30am-5pm Program No. 7710-6238

ROI: The Trainer’s Role Training needs to provide an acceptable return on the time and resources invested. Learn how to maximize the return through course design that optimizes retention and learning transfer. Explore evaluation strategies and calculation methods that quantify ROI. This “roll up your sleeves,” interactive workshop includes case studies, tips and techniques, and provides ample opportunity to work on individual applications. Mon., Oct. 7, 8:30am-4:30pm Instructor: Rodney (Buck) Hillestad Fee: $345 CEUs: 0.7 Program No. 7710-1708

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Tue., Nov. 5, 8:30am-4:30pm Instructor: Dan Anhalt Fee: $345 CEUs: 0.7 Program No. 7710-1710

The Guiding Principles of On-Board Training Do you remember what it is like on the first day of a new job? One of the most important things a company can do for its new employees is to create positive experiences, beginning with their first day. Discover what is needed to prepare new employees to become successful members within your organization. Plus, design your own guide that can be utilized immediately upon returning to your company. Wed., May 7, 2014, 8:30am-4:30pm Instructor: Aaron Heyne Fee: $345 CEUs: 0.7 Program No. 7710-6004

Transform the Learning from the Classroom to the Workplace Discover what to do before, during and after a training session to keep the learning alive. Review a list of critical factors, organizational considerations, trainer considerations and learner considerations, to ensure that the learning transfers beyond the classroom and into the workplace. Thu., Feb. 20, 2014, 8:30am-4:30pm Instructors: Lori Glander, Michelle Primus Fee: $345 CEUs: 0.7 Program No. 7710-6000

Organizational Development

Organizational Development Certificate Prepare for workforce changes, change management and succession planning. Get a snapshot of what organizational development and planning really is, and move into knowledge transfer, succession planning and talent management. Discover tools to gain buy-in and implementation tactics for the OD plan. Visit sce-OD.uwm.edu for full certificate and course details. Earn the certificate by completing two core programs and three electives within two years. First program must be Fundamentals of Organizational Development and Change Management.

Core

Fundamentals of Organizational Development and Change Management Receive an introduction to organizational development – its definition, origins and more. Study the impact of organizational culture by conducting developmental culture scoring; identifying your vision, mission and values; and organizing action research and appreciative inquiry. Tue.-Wed., Oct. 22-23, 8:30am-4:30pm Instructor: Mark Huenemann Fee: $795 CEUs: 1.4 Program No. 7710-1713 OR Wed.-Thu., Apr. 9-10, 2014, 8:30am-4:30pm Program No. 7710-6003

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Prerequisites: Fundamentals of Organizational Development and Change Management Tue.-Wed., Dec. 10-11, 8:30am-4:30pm Instructor: Dan Anhalt Fee: $795 CEUs: 1.4 Program No. 7710-1714 OR Thu.-Fri., June 5-6, 2014, 8:30am-4:30pm Program No. 7710-6007

Electives

Inclusion Strategies for Nonprofit Organizations Gain methods for creating an environment that is aware of and respects the broad spectrum of human diversity, which is imperative for healthy organizations. Increase your understanding of all aspects of inclusion to promote more productive work groups. Learn skills and competencies for working within an inclusive team. Wed., Dec. 4, 8:30am-3pm Instructor: Gladis Benavides Fee: $165 CEUs: 0.6 Program No. 7360-6040

Success in today’s project management arena demands a structured, systematic approach to project management. Develop the core tools and techniques for each phase of project management: initiating, planning, executing, control and closing. Through case studies and hands-on practice, you gain a working foundation to better plan and control a variety of projects in your organization. Mon.-Tue., Aug. 19-20, 8:30am-4:30pm Instructor: Sandra Hoskins Fee: $845 CEUs: 1.4 Program No. 5025-0510 OR Mon.-Tue., Oct. 7-8, 8:30am-4:30pm Program No. 5025-0511 OR Mon.-Tue., Dec. 9-10, 8:30am-4:30pm Program No. 5025-0514

Women’s Leadership sce-women.uwm.edu Jan Allen 414-227-3219

Women Leaders Forum Take a look at leadership in a whole new light, with inspiring insight from local powerhouses. Connect with amazing women, compelling mentors and community advocates. This brand new series features local leaders speaking on different topics of interest to working women.

Women Athletes From Martina and Serena to Annika and Danica, female athletes have grown into one-name wonders known worldwide. As we mark the 40th anniversary of Title IX, – a law that created a women’s sports culture awash in opportunity – it’s the perfect time to pause, reflect and ask this panel of wonder women about all of their secrets to success.

Other Electives Courses: Habits of Successful Organizations, see pg. 21 Influence Without Authority, see pg. 16 Strategies for Succession Planning, see pg. 22

Solution Focused Business Professional Certificate : Quickly build positive change in a wide range of work settings using practical solutions focused training. Base everything from team challenges to strategic reviews in the positive and pragmatic power of what’s already working. Visit sce-OD.uwm.edu for full certificate details. Earn the certificate by completing the 16-week program.

: Course Accessible:

Oct. 6, 2013-Feb. 8, 2014 Instructor: Mark McKergow Fee: $1795 Program No. 7770-5865

sce-humanservices.uwm.edu

Women’s Leadership

Learn to create an organizational development plan. Review case studies for further understanding of vision, strategy and goals. Course includes a workplace-based practicum project, project presentations and reviews.

Project Management Foundations

Training & OD

Organizational Development Plan and Implementation

Thu., Nov. 14, 7:30-9:30am Presenters: Sandy Botham, Sheryl Leonard-Schneck, Chellsie Memmel Fee: $35 Program No. 5050-5844

2014 Women Leaders Conference – Save the Date! Back by popular demand, the 5th annual Women Leaders Conference returns, April 4, 2014, for a day of inspiring education. The conference celebrates women who have pioneered their fields and uncovers their proven methods for success. Attendees will learn from accomplished women, discover what inspires them and harness the energy to empower themselves. Fri., Apr. 4, 2014, 9am-5pm Location: Pfister Hotel Fee: $349 Visit sce-WomenLeaders.uwm.edu for all of the latest details as they are announced!

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Customized Training Solutions Training Customized to Your Business Give your employees high-quality, relevant training that provides immediate on-the-job impact. Our customized training solutions are designed around your organization’s goals and objectives, processes and procedures, and industry and culture. Customized training not only arms your employees with the skills to improve performance and deliver results, it also elevates morale by demonstrating your commitment to their success. Onsite training helps you: Contain Costs by eliminating or reducing travel, food and lodging expenses. Maximize Convenience by choosing your optimal dates, times and location. Save Time with staff spending fewer hours away from work. Build Teamwork through group brainstorming and shared learning experiences. Custom Tailor Content to your needs to accomplish specific organizational objectives. Or, use the curriculum as-is. If your organization has a group of individuals that needs training, our customized solution can be delivered at your location. Our professionals work with you to design a program that meets your organization’s specific needs. For more information contact Rachelle Perotto at 414-227-3243 or sce-customized@uwm.edu.

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INDEX Adobe Dreamweaver CS5.............................. pg.13 Adobe Flash CS5........................................... pg.13 Adobe PhoneGap............................................. pg.9 Adobe Photoshop I......................................... pg.10 Adobe Photoshop II - Web Production............ pg.10 Advanced Collective Bargaining..................... pg.13 Advanced Communication Skills for Leaders.. pg.16 Advanced Leadership Certificate.................... pg.16 Advanced Web Skills Certificate..................... pg.13 Android Apps - Advanced Android Application Development................................. pg.9 Android Apps - Native Phone and Tablet Development......................................... pg.9 Android User Interface (UI) Development........ pg.10 Building Dynamic Websites: AJAX - Web Services..................................... pg.12 Business Analysis............................................ pg.4 Business Analysis Certificate........................... pg.4 Business Coach Approach.............................. pg.15 Business Communication................................. pg.4 Business Communication Certificate................ pg.4 Business Plan Generation.............................. pg.18 Business Process Improvement....................... pg.5 Business Writing: Big Picture........................... pg.4 Business Writing: Editing and Revising............. pg.4 Business Writing: Nuts and Bolts..................... pg.5 Cascading Style Sheets Part I........................ pg.10 Cascading Style Sheets Part II........................ pg.10 Collective Bargaining: Tactics, Techniques and Table Manners........ pg.14 Computer Applications..................................... pg.6 Confidence Clinic........................................... pg.15 Contract Administration................................. pg.14 Creating and Leading Accountable Teams..... pg.20 CSS3 Advanced Techniques............................ pg.9 Database Programming for the Web.............. pg.12 Dealing with the Union - with Confidence!..... pg.14 Delegation Skills............................................ pg.15 Developing a Systems Approach to Training.. pg.21 Effective Interpersonal Communication Skills... pg.4 Effective Speaking and Presentation Skills....... pg.4 Emerging Leaders Certificate......................... pg.15 Emotional Intelligence...................................... pg.7 Emotional Intelligence Certificate..................... pg.7 Emotional Intelligence I:................................... pg.7 Emotional Intelligence II:.................................. pg.7 Emotional Intelligence: The Ultimate Stress Buster.............................. pg.7 Essential Skills for Supervisors...................... pg.15 Essentials of HR Management.......................... pg.8 Essentials of Leadership................................ pg.16 Exercising Your eLearning Options................. pg.21 Facilitating Difficult Meetings........................... pg.5 Finance for Nonfinancials - Advanced............ pg.16 Finance Skills for Nonfinancial Managers....... pg.15

First Steps to Starting a Business................... pg.18 From Conflict to Resolution.............................. pg.5 Fundamentals of Organizational Development and Change Management.............................. pg.22 Fundamentals of Web Security....................... pg.12 Games Trainers Play...................................... pg.21 Goals and Measurements-Facilitation Skills... pg.20 Habits of Successful Organizations................ pg.21 Handling Difficult Conversations..................... pg.15 How to Maximize Your Company’s Results Using LinkedIn................................... pg.18 HTML Part I.................................................... pg.11 HTML Part II................................................... pg.11 HTML5........................................................... pg.11 HTML5 APIs..................................................... pg.9 Human Resources............................................ pg.8 Implementing OJT-The Total Package............ pg.22 Inclusion Strategies for Nonprofit Organizations................................. pg.23 Influence Without Authority............................ pg.16 Information Technology................................... pg.8 Innovation: Leadership and Tools................... pg.17 Introduction to Internet Architecture and Technologies........................................... pg.11 Introduction to Mobile Application Development................................................... pg.9 iPhone/iPad Apps - Native Phone and Tablet Development.................................. pg.9 IT Skills for Non-IT Managers......................... pg.16 JavaScript Programming................................ pg.12 JavaScript Programming - Advanced............. pg.12 jQuery Programming...................................... pg.10 Kirkpatrick Four Levels Evaluation Certification Program - Bronze Level................................. pg.22 Labor Relations.............................................. pg.13 Labor Relations Certificate............................. pg.13 Labor Relations Training for Managers and Supervisors in a Unionized Setting.......... pg.14 Leaders for Ozaukee’s Next Generation.......... pg.18 Leadership Matters........................................ pg.17 Leading Teams - From Leader to Coach......... pg.20 Lean Six Sigma Yellow Belt.............................. pg.5 Lean Start...................................................... pg.18 Listening Skills.............................................. pg.16 Making the Shift from Technical Expert to Organizational Leader................................ pg.16 Management Development............................ pg.15 Managing Change.......................................... pg.15 Managing Projects for Web, Mobile Web and Native Smart Phone App Development...... pg.9 Managing Today’s Technical Professional...... pg.17 Master Trainer Capstone................................ pg.21 Master Trainer Certificate.............................. pg.21 Mastering the Collective Bargaining Process.. pg.14 Microsoft Access 2007/2010........................... pg.6 Microsoft Excel 2007/2010.............................. pg.6

sce-business.uwm.edu

Microsoft PowerPoint 2010.............................. pg.7 Microsoft Word 2010....................................... pg.7 Mobile Application Development Certificate..... pg.8 .NET - Practical Application Programming...... pg.12 Negotiation Skills........................................... pg.16 Numbers Based Strategy for Your Business... pg.18 Office Lean...................................................... pg.5 Organizational Development Certificate.......... pg.22 Organizational Development Plan and Implementation....................................... pg.23 Project Management...................................... pg.17 Project Management Certificate..................... pg.17 Project Management Foundations.................. pg.23 Project Management Intensive Certificate Track............................................ pg.17 Real Issue Conversations............................... pg.20 Responsive Design........................................ pg.11 ROI: The Trainer’s Role.................................. pg.22 SEO (Search Engine Optimization).................. pg.11 Six Sigma Black Belt for Services and Transactions............................................. pg.6 Six Sigma Green Belt for Services and Transactions............................................. pg.6 Small Business Development Center.............. pg.18 Small Business Principles.............................. pg.18 Social Media.................................................. pg.19 Social Media Manager Certificate................... pg.19 Social Media Specialist Certificate................. pg.19 Society for Human Resource Management Learning System PHR/SPHR............................. pg.8 Solution Focused Business Professional Certificate...................................................... pg.23 SQL - Introduction........................................... pg.8 SQL - Joins...................................................... pg.8 Strategies for Succession Planning................ pg.22 Talent Conference............................................ pg.8 Team Effectiveness........................................ pg.20 Team Effectiveness Certificate....................... pg.20 Technical Writing for Non-Writers.................... pg.5 The Guiding Principles of On-Board Training.. pg.22 Train the Trainer Certificate........................... pg.20 Train the Trainer Unit I................................... pg.20 Train the Trainer Unit II.................................. pg.21 Training & Organizational Development......... pg.20 Transform the Learning from the Classroom to the Workplace............................................ pg.22 Using LinkedIn to Build Relationships, Generate Leads and Grow Revenues.............. pg.18 VBA for Excel................................................... pg.7 Web Design Certificate.................................. pg.10 Web Design for the User Experience.............. pg.11 Web Development Certificate......................... pg.12 Website Design for Mobile Devices.................. pg.9 Women Leaders Conference.......................... pg.23 Women Leaders Forum.................................. pg.23 Women’s Leadership..................................... pg.23

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SCE ADDITIONAL PROGRAMS

Find What You’re Searching for this Fall... and Beyond!

Personal Enrichment

Professional Development

Community Development

• Arts, Humanities and Science sce-arts.uwm.edu

• Business & Management sce-business.uwm.edu

• College for Kids/College for Teens sce-kids.uwm.edu

• Career Transitions Center sce-ctc.uwm.edu

• Educational Travel & Tours sce-travel.uwm.edu

• Early Childhood sce-earlychildhood.uwm.edu

• Languages sce-languages.uwm.edu

• Engineering sce-eng.uwm.edu

• Osher Lifelong Learning Institute sce-osher.uwm.edu

• Human Services sce-humanservices.uwm.edu • Information Technology sce-it.uwm.edu

E

: ONLIN our

t all of Check ou erings at online off .edu ne.uwm sce-onli

• Nonprofit Management sce-nonprofit.uwm.edu • Public Administration sce-publicadmin.uwm.edu

• Center for the Study of the Workplace StudyofWork.com

• Center for Transportation Education & Development sce-cted.uwm.edu

• Center for Urban Community Development sce-urban.uwm.edu • Center for Workforce Development sce-workforce.uwm.edu • Employment & Training Institute sce-eti.uwm.edu • Youth Work Learning Center sce-ywlc.uwm.edu

• Project Management sce-pm.uwm.edu • Water Technology sce-watertechnology.uwm.edu

Connect with SCE

SCHOOL OF CONTINUING EDUCATION From ages 5 to 95, we have a program for you. 26


GENERAL INFORMATION

How to Enroll Enrolling for School of Continuing Education courses is quick and easy! Select the option most convenient for you. Please include the message code and keycode, located to the left of your name on the back cover of this catalog, with your registration.

Online

CUSTOMIZED

sce-registration.uwm.edu

Rachelle Perotto, Program Director 414-227-3243 sce-customized@uwm.edu

Phone 8am-5pm (Central) M-F 414-227-3200 – Direct 800-222-3623 – Toll Free

Mail Mail web form to: Noncredit Registration UW–Milwaukee Drawer No. 491 Milwaukee, WI 53293-0491

Attention Military Spouses

!

In-Person Advance Registration Only Visit the School of Continuing Education at 161 W. Wisconsin Ave., 6th Flr. Milwaukee, WI Plankinton Bldg. adjacent to the Shops of Grand Avenue 8am-5pm (Central) M-F

Don’t forget to use Message Code MR-06-13-W when registering.

Program Cancellations/Refunds* A full refund is issued to program participants if the School of Continuing Education cancels a program for any reason. Participant withdrawals made at least two weeks (14 days) prior to the start of a program can receive a 100% refund. When a participant withdraws less than two weeks prior to the program start, participants may have their fees transferred one time to any currently available program, otherwise participants will receive a refund minus a 20% administrative fee. For programs with a fee of $35 or less, no refund will be given if a participant withdraws within two weeks of the start date. *This policy does not apply to Travel programs or to College for Kids/Teens which have a no-refund policy.

Did you know you may be eligible for up to $4,000 through the MyCAA program? Qualified military spouses can use the funds toward completing a certificate program at SCE. To learn more, contact Rob Bodart at 414-227-3370 or bodart@uwm.edu.

Support lifelong learning. Visit sce.uwm.edu and click “Give to SCE”

In Partnership with UW-Extension. No Wisconsin tax dollars were used in the printing of this publication.

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161 W. Wisconsin Ave., Ste., 6000 Milwaukee, WI 53203-2602

!

Don’t forget to use these codes when registering

Your Keycode:

WPDF Your Message Code:

MR-06-13-W

Check Us Out Online

When Less Means More. Instead of receiving one large school-wide catalog, you can now select from smaller resources that are better targeted to your specific needs. Sign up to receive electronic or printed program materials by visiting sce-keepmeposted.uwm.edu

We make lifelong learning more lively. Join SCE outside of the classroom to like, learn, follow, fulfill, witness and win through our array of social media channels. Network with like-minded professionals, hear from past participants and tailor your experience to include insider info on the topics that matter most to you. Plus, we’ll keep you posted on deals, discounts and giveaways. Connect with us today at sce-connect.uwm.edu

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Message SP-09-12-C Message Code:Code: MR-06-13-W

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Fall 2013 Business Programs Catalog  

Training for business communication, human resources, information technology, labor relations, management development, project management, t...