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SCHOOL OF CONTINUING EDUCATION

Spring 2017

BUSINESS

WHAT’S INSIDE

Professional Development Courses and Certificates

Business Analysis

Human Resources

Project Management

Business Analytics & Data Tools

Labor Relations

Training Women’s Leadership

Business Communication

Management & Leadership Development

Digital Marketing

Organizational Development


WELCOME TO THE UWM SCHOOL OF CONTINUING EDUCATION BUSINESS PROGRAMS Business Program Contacts

Table of Contents General Information...............................................................2-4

PAM NELLEN Digital Marketing and Management & Leadership Development nellenp@uwm.edu 414-227-3208

Certificates.............................................................................5-28 Courses.................................................................................29-42 Business Analysis.........................................................31-32 Business Analytics & Data Tools...............................32-33

ANNE O’MEARA Business Analysis, Business Analytics & Data Tools and Project Management aomeara@uwm.edu 414-227-3311

Business Communication............................................33-34 Digital Marketing..........................................................34-35 Human Resources........................................................35-36

MARY PIWARON Human Resources, Labor Relations, Organizational Development, Training and WLC mgv@uwm.edu 414-227-3216

Labor Relations ................................................................. 36 Management & Leadership Development................36-37 Organizational Development.......................................37-38 Project Management...................................................38-41 Training................................................................................ 41 Solution Focused Business Professional...................... 41 Women’s Leadership......................................................... 42 Key Information........................................................................ 43

How to Register The registration process is quick and easy. Program registration can be done online, by phone or in person. Because we offer non-credit, professional development, you don’t have to apply or be enrolled at UWM.

1 ONLINE Go to uwm.edu/sce

2 PHONE

Enter the 8-digit program number from the catalog listing into our website’s search tool. Review course details and click register now at the bottom of the page. Analyzing and Validating Business Requirements 5025-9349 Feb 27-28 $845

Direct 414-227-3200 Toll Free 800-222-3623

3 IN-PERSON We are located in the Plankinton Building adjacent to The Shops of Grand Avenue. School of Continuing Education 161 W. Wisconsin Ave, 6th Floor Milwaukee, WI 53203 Open M-F 8am-5pm CST

Online Courses Take this course online from any internet connection

Blended Courses Courses are part classroom and part online

Face-to-Face Courses are taught in the classroom

CEUs 10 hrs of instruction = 1 CEU* *Other professional development credentials assigned by program

5025-9349

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FLEXIBLE FORMATS

University of Wisconsin-Milwaukee School of Continuing Education


SCHOOL OF

Women CONTINUING

EDUCATION

Join us on March 3, 2017 for a day of inspiration and education at the 8th annual Women Leaders Conference. Hosted by the UWM School of Continuing Education the conference runs 9am-5pm, at the historic Pfister Hotel. Get Empowered Enjoy keynote speakers along with motivational

2017 Keynote Speakers Dr. Tererai Trent

General Information

LEADERSCONFERENCE

Internationally recognized as a voice for education and women’s empowerment, distinguished as “Oprah Winfrey’s Favorite All-Time Guest.”

breakout sessions on career growth, building confidence and more. Examine in-depth the issues that affect women today from all walks of life and

Danica McKellar

network with more than 400 fellow professionals.

American actor, The Wonder Years, author, mathematician and education advocate.

Sessions fill quickly, register today!

Southeastern Wisconsin’s Largest Provider of Professional Development Take Individual Courses

Custom Designed Training Programs Why Choose UWM SCE For Your Customized Training Solutions

SCE offers relevant business courses that help you address today’s critical business challenges. Courses are taught by professional instructors with real-world experience. Take one course or many!

Nationally Recognized University

Take Courses Towards a Certificate

Qualified Instructional Staff

Certificates are one of today’s fastest-growing forms of credentials for business professionals. Certificates augment your current credentials and can be completed in a short amount of time at an affordable price.

Our instructors deal with real-world business challenges every day, so they are well equipped to help your employees bridge the gap between knowledge and implementation.

Customized Training Solutions

Convenience & Flexibility

Beyond our public courses, SCE provides group training, customized to meet the specific needs of your organization, at your site or ours.

Conference Center The SCE Conference Center is ideal for professional training and educational seminars, workshops and conferences. Conveniently located in the heart of Milwaukee’s business and commercial district.

For more information uwm.edu/sce-business

Partner with Southeastern Wisconsin’s largest provider of professional development to gain knowledge and skills for your staff.

Our programs can be delivered within your timeframe and at the best location for your staff. Value For Your Training Investment Choosing SCE as your professional development partner allows you to leverage your training dollars. Get the training you need, at the time it’s needed and at a location that minimizes time away from the office.

800-222-3623

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General Information

Paying for Your Education

UWM SCE AT A GLANCE

Employer Assistance Employers value proactive professional development planning and often provide funding for those who can demonstrate a return on investment to the company. When asking for funding:

ONE OF THE NATION’S 115 TOP RESEARCH UNIVERSITIES

Outline the skills you will acquire from your professional development program

Link these skills to a need within the company

Offer to share your new knowledge with other employees

42 CERTIFICATES

Explain how your development will help the company grow sales or lower expenses See if company discounts are available for your employer at SCE

1,500 COURSES 15,000 PARTICIPANTS SERVED YEARLY CONVENIENT DOWNTOWN LOCATION

Un (der) Employed and Dislocated Workers A list of SCE programs approved for funding from Individual Training Accounts (ITA) is at dwd.wisconsin.gov/ITA/ presentation/SearchBy.aspx. We can work with your county workforce investment board to get approval for programs you are interested in that are not currently listed. Talk with your case manager for details.

AmeriCorps Alumni - The Segal AmeriCorps Education Award

Spouses of Active Duty Military Members My Career Advancement Account (MyCAA) provides funds for spouses of active duty military members to pursue professional development. Details at https://aiportal.acc.af.mil/mycaa/.

Veterans and Active Duty Military Members Our professional development programs can aid in the transition from military service to the civilian workforce. Contact Registration Services at sce@uwm. edu to inquire about assistance available for veterans and active duty military personnel.

Wisconsin Department of Vocational Rehabilitation DVR funding is available for several professional development programs at SCE. Ask your case worker for details.

Federal Tax Credits Lifetime Learning Tax Credit and Tax Deductions UWM SCE professional development programs may qualify for tax credits and deductions. Details at irs.gov/uac/TaxBenefits-for-Education:-InformationCenter.

Put your AmeriCorps education award to use. Almost all SCE certificates and courses are eligible. Specific program details are at nationalservice.gov/ programs/americorps/alumni/segalamericorps-education-award.

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University of Wisconsin-Milwaukee School of Continuing Education


CERTIFICATE

BUSINESS ANALYSIS Business Analysis is a growing

Who should attend

profession in which analysts work

Business professionals who want to improve their understanding and abilities in business analysis will benefit from this certificate. Whether you are new to business analysis or need to refine your skills to move to the next level in your career, this flexible certificate will meet your needs.

with business and technology departments to define business needs, analyze business processes, assess future requirements and

Benefits and learning outcomes

enhance business results. Advance

Develop technical skills in elicitation, facilitation, analysis and testing

Enhance understanding of the relationship among data, decisions and processes

Understand the key roles of an analyst in business and on projects

Learn to document and deliver requirements to stakeholders

Demonstrate a commitment to your professional development while earning Professional Development Hours (PD Hours) and Continuing Development Units (CDUs) from the International Institute of Business Analysis (IIBA®).

your skills in Business Analysis and demonstrate your breadth of knowledge with the UWM Business Analysis Certificate. Courses focus on applicable learning taught by working professionals in Business Analysis.

Certificates Certificates

design and deliver solutions that will

How to earn the certificate Complete a total of seven two-day courses with a minimum of five core courses.

COURSE INFORMATION ON NEXT PAGE

For more information contact

Anne O’Meara, Program Director Maribeth Sacho, Program Associate aomeara@uwm.edu msacho@uwm.edu 414-227-3311 414-227-3337

Register Today

For more information uwm.edu/sce-business

Choose your first class and register at uwm.edu/sce-ba-cert or call 800-222-3623.

800-222-3623

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BUSINESS ANALYSIS CERTIFICATE COURSES

Certificates Certificates

CORE COURSES / Choose at least 5 (10 days) Course Title

Spring 2017

Price

Analyzing and Validating Business Requirements pg 31

2/27-2/28

$845

Business Analyst Essentials* pg 31

1/23-1/24, 4/3-4/4

$845

Critical Thinking: Business Analysis and Decision-Making Strategies pg 31

5/11-5/12

$845

Defining and Managing Business Requirements pg 31

3/27-3/28

$845

Facilitation Techniques for Eliciting Requirements and Achieving Consensus pg 31

4/24-4/25

$845

Modeling, Analyzing and Redesigning Business Processes pg 31

3/14-3/15

$845

Proactive Testing: Risk-Based Test Planning, Design and Automation pg 31

3/29-3/30

$845

Using Data for Business Strategy and Decisions pg 32

3/16-3/17

$845

Using Strategic Analysis to Build BA-IT Partnerships pg 32

4/11-4/12

$845

Course Title

Spring 2017

Price

Building and Improving Project Team Functionality pg 31

3/2-3/3

$845

Data Discovery to Data Wisdom: A Hands-on Analytics Class pg 32

5/17-5/18

$845

Effective Interpersonal Communication Skills pg 33

6/22-6/23

$895

From Technical Expert to Strategic Leader pg 31

5/15-5/16

$845

Influence Without Authority** pg 37

2/14

$395

MS SharePointÂŽ for Project Team Collaboration pg 39

5/8-5/9

$845

Project Management Foundations Online or Face-to-Face pg 40

Face-to-Face: 2/9-2/10, 4/27-4/28, 6/12-6/13 Online: 2/7-3/19, 5/8-6/18

$845

Return on Investment: Determining and Communicating the Project Value** pg 32

3/31

$450

Selecting the Right Methodology for Project Success pg 32

3/23-3/24

$745

ELECTIVE COURSES / Choose up to 2 (4 days)

Single courses may be taken without the pursuit of certificate. * Business Analyst Essentials is recommended first course and required for certificate. ** One-day course counts as a .5 course toward certificate.

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University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

BUSINESS COMMUNICATION Effective communication skills

Who should attend

are crucial as organizations

Professionals looking to improve communication skills and develop organizational communication plans. HR professionals looking to gain skills for coaching and mentoring managers who communicate with staff.

become more complex and global. Companies are looking for employees who have solid communication skills that can help environment. Learn how to produce clear, concise and powerful written messages, develop techniques to deliver an engaging presentation, improve your listening skills and more. Earn a Professional Certificate in Business Communication from

Benefits and learning outcomes •

Improve written, verbal and interpersonal communication skills

Understand the importance and components of a strategic communication plan

Learn how to effectively collaborate with customers and employees

Present a professional image to clients and colleagues

Adapt communication style to improve active listening

Apply techniques for managing difficult conversations

Overcome perceptual and communication barriers

Gain skills and an understanding of emotional intelligence in the workplace

Certificates Certificates

them succeed in a complex business

Wisconsin’s premier public, urban university. Increase your skills, earning potential and value in the workplace. Professional instructors with real-world experience provide

How to earn the certificate Complete 5 core and 2 electives within three years. This certificate can be customized based on your skill level to meet your specific needs.

COURSE INFORMATION ON NEXT PAGE

up-to-date knowledge.

For more information contact Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

Register Today

Choose your first class and register at uwm.edu/sce-bc-cert or call 800-222-3623.

To register and for more information uwm.edu/sce-business

800-222-3623

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BUSINESS COMMUNICATIONS CERTIFICATE COURSES

Certificates Certificates

CORE COURSES Course Title

Spring 2017

Price

Writing for Business pg 34

1/20

$395

Effective Speaking and Presentation Skills pg 33

1/31

$395

Emotional Intelligence: Dealing with Difficult People Including Yourself! pg 33

5/10-5/11

$895

Developing a Strategic Communication Plan pg 33

4/18

$395

Effective Interpersonal Communication Skills pg 33

6/22-6/23

$895

Course Title

Spring 2017

Price

Influence Without Authority pg 37

2/14

$395

Facilitating Difficult Meetings: How to Achieve Consensus and Collaboration pg 33

3/1

$395

Negotiation Skills pg 34

3/31

$395

Handling Difficult Conversations pg 33

5/16

$395

From Conflict to Resolution: Managing and Mediating Conflict at Work pg 33

6/13

$395

Technical Writing for Non-Writers Online pg 34

Self Paced

$289

ELECTIVE COURSES / Choose 2

Early bird pricing available, see website for prices and deadlines. If you have existing skills and experience in core areas, certificates can be customized to meet your specific needs.

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University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

DIGITAL MARKETING From building an effective digital

Who should attend

content strategy to understanding

Those responsible for any aspect of marketing within their organization. Candidates for the Digital Marketing Certificate should have a degree in marketing or a related field, and/or two years of marketing-related experience.

paid media and marketing analytics, this certificate will allow you to gain a better understanding of the marketing tools and knowledge changing landscape. Whether you are just starting your career, or getting up to speed on digital concepts, this program provides key skills for marketers

Benefits and learning outcomes •

Gain relevant digital marketing skills from an accredited university

Benefit from a comprehensive curriculum that provides the fundamental skills required for well-rounded digital marketers

Experience a mentored program structure that allows you to work closely with instructors who are leading experts in the industry

Walk away with program deliverables for your organization that help you go beyond listening to doing

Certificates Certificates

needed to manage in this rapidly

at all levels. Learn from industry experts through hands-on, interactive exercises and discussions, yielding

How to earn the certificate

deliverables you can take to your

Complete 3 core and 2 electives within two years. The certificate can be customized based on your skill level to meet your specific needs.

management team.

COURSE INFORMATION ON NEXT PAGE IN PARTNERSHIP WITH

For more information contact AMA members are eligible for a discount on courses. Please contact Pam Nellen for details.

Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

Register Today

For more information uwm.edu/sce-business

Choose your first class and register at uwm.edu/sce-dm-cert or call 800-222-3623.

800-222-3623

9


DIGITAL MARKETING CERTIFICATE COURSES CORE COURSES / Choose 3 Course Title

Spring 2017

Price

Foundations for Effective Digital Marketing Online pg 34

Online: 1/30-2/26

$899

Introduction to Digital Marketing Analytics pg 35

2/16

$349

Improve Marketing Results Using Analytics pg 34

3/30

$349

Building an Integrated Digital Content Marketing Strategy Blended pg 34

Online: 3/10-3/24 Face-to-Face: 3/10 full day

$899

Paid Media - Reaching Your Target Audience Blended pg 35

Online: 6/9-7/7 Face-to-Face: 6/9 & 6/23 full day & 7/7 half day

$899

Course Title

Spring 2017

Price

NEW Digital Storytelling Using Video Blended pg 34

TBA

$724

Adobe InDesign - Basics pg 34

2/8

$349

Adobe Photoshop - Basics pg 34

3/21

$349

Email Marketing and Marketing Automation: Using Email to Nurture and Drive Sales pg 34

5/5

$399

Writing Web Content That Works Online pg 35

Online: 4/24-5/7

$429

NEW SEO - Definitive Guide to Higher Ratings pg 35

4/26

$349

Creating a Social Media Content Plan for your Organization Content Production and Syndication Online pg 34

Online: 6/12-6/25

$429

Certificates Certificates

AND

ELECTIVE COURSES / Choose 2

10

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

EMERGING LEADERS In the highly competitive business world, human capital is one of the most important assets any manager

Who should attend Professionals new to management (five years or less) and those aspiring to take on management or leadership positions.

can have. Developing your capacity to effectively lead your staff, team or organization can establish you as a

Benefits and learning outcomes Define and set personal management values and goals

Develop coaching models that support growth of staff

The Emerging Leaders Certificate

Develop skills to become an active listener

program is for professionals who

Understand how to manage in difficult situations

are new to management (0-5 years).

Gain skills and an understanding of emotional intelligence in the workplace

Curriculum enables participants

Develop supervisory skills that allow for clear communication, productive feedback, conflict management, delegation and team building

Learn how to manage change both upwardly and laterally

to develop and strengthen their leadership skills. The Emerging

Certificates Certificates

skilled leader.

Leaders program introduces and reinforces the five key principles of leadership: Self-Knowledge,

How to earn the certificate

Valuing Others, Integrity,

Complete 5 core and 2 electives within three years. This certificate can be customized based on your skill level to meet your specific needs.

Personal Accountability and Change Management.

COURSE INFORMATION ON NEXT PAGE

Earn your Emerging Leaders Certificate from Wisconsin’s premier public, urban university. Increase your skills, earning potential and value in the

For more information contact Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

workplace. Professional instructors with real-world experience provide up-to-date knowledge.

Register Today

For more information uwm.edu/sce-business

Choose your first class and register at uwm.edu/sce-el-cert or call 800-222-3623.

800-222-3623

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EMERGING LEADERS CERTIFICATE COURSES

Certificates Certificates

CORE COURSES Course Title

Spring 2017

Price

Managing Change pg 37

2/1

$395

Business Coach Approach pg 36

3/8-3/9

$895

Emotional Intelligence: Dealing with Difficult People Including Yourself! pg 37

5/10-5/11

$895

Essentials of Leadership pg 37

4/20-4/21

$895

Essential Skills for Supervisors pg 37

6/6-6/7

$995

Course Title

Spring 2017

Price

Influence Without Authority pg 37

2/14

$395

Finance Skills for Non-Financial Managers pg 37

TBA

$895

Building and Improving Project Team Functionality pg 38

3/2-3/3

$845

Negotiation Skills pg 34

3/31

$395

Handling Difficult Conversations pg 33

5/16

$395

From Technical Expert to Strategic Leader pg 31

5/15-5/16

$845

Effective Interpersonal Communication Skills pg 33

6/22-6/23

$895

ELECTIVE COURSES / Choose 2

Early bird pricing available, see website for prices and deadlines. If you have existing skills and experience in core areas, certificates can be customized to meet your specific needs.

12

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

LABOR RELATIONS For the human resources

Who should attend

professional, labor relations represents the hardware of the profession. Labor relations is different not only from other human

Individuals who are responsible for working with the union at their companies, as supervisors or as members of the bargaining team. The classes are appropriate for experienced Labor Specialists as well as individuals who are new and are looking to learn the laws and processes around labor relations.

resources functions, but from other gain the personal skills and insights needed to effectively manage in a union environment through courses

Benefits and learning outcomes •

Gain relevant and up-to-date information on labor relations from instructors with decades of experience at an accredited university

Benefit from a curriculum that includes lecture, case studies, simulated bargaining, and conversation with other labor relations specialists from around the country

Walk away with new knowledge that will help you achieve your goals in working with the union

and certificate programs.

Certificates Certificates

operating functions as well. You’ll

How to earn the certificate Complete 3 core courses and 2 elective courses within 3 years.

COURSE INFORMATION ON NEXT PAGE

For more information contact Mary Piwaron, Program Manager mgv@uwm.edu 414-227-3216

Register Today

For more information uwm.edu/sce-business

Choose your first class and register at uwm.edu/sce-lr-cert or call 800-222-3623.

800-222-3623

13


LABOR RELATIONS CERTIFICATE COURSES

Certificates Certificates

CORE COURSES

14

Course Title

Spring 2017

Price

Collective Bargaining: Tactics, Techniques and Table Manners pg 36

3/27-3/29

$1,165

Labor Relations Training for Managers and Supervisors in a Unionized Setting pg 36

4/6-4/7

$895

Contract Administration pg 36

5/15-5/16

$895

Course Title

Spring 2017

Price

Dealing with the Union – with Confidence! pg 36

3/13-3/16

$1,595

Mastering the Collective Bargaining Process pg 36

4/24-4/26

$1,165

Understanding the Interplay Between the ADA and FMLA pg 36

4/13

$395

The Wage and Hour Nightmare: Understanding the Ins and Outs of the FLSA pg 36

4/27

$395

Tailored Strategies to Achieve your Goals in Bargaining (formerly Advanced Collective Bargaining) pg 36

5/10-5/11

$895

ELECTIVE COURSES / Choose 2

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

MANAGING DIGITAL CONTENT Content is king. It’s true. Getting noticed while still providing informative, interesting content in this overly content-focused world is one of today’s biggest marketing

Who should attend Marketing and communications professionals, designers, writers and others responsible for managing and/or producing digital content for their organization. Candidates for the Managing Digital Content Certificate should have a degree in marketing, or a related field, and/or two years of marketing related experience.

challenges. From web to social to for the best SEO has never been more important. Learn how to create, deliver and manage dynamic digital content for your organization. Courses focus on content creation, management principles and best practices.

IN PARTNERSHIP WITH

AMA members are eligible for a discount on courses. Please contact Pam Nellen for details.

Benefits and learning outcomes •

Gain hands-on understanding of HTML and CSS and present content to enhance and create professional looking web pages

Learn the language of content strategy

Understand how content links with business goals and your audience

Create content strategy deliverables

Implement Google Analytics into a website and learn how to capture more meaningful data for your website

Understand and apply User-Centered Design (UCD) methodology

Understand the structure of a variety of written, online content formats and how to use each to reach business and marketing goals

Optimize content with the latest SEO strategies

Certificates Certificates

blog content, optimizing that content

How to earn the certificate Complete 6 core and 2 electives within two years. This certificate can be customized based on your skill level to meet your specific needs.

COURSE INFORMATION ON NEXT PAGE

For more information contact Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

Register Today

For more information uwm.edu/sce-business

Choose your first class and register at uwm.edu/sce-mdc-cert or call 800-222-3623.

800-222-3623

15


MANAGING DIGITAL CONTENT CERTIFICATE COURSES

Certificates Certificates

CORE COURSES Course Title

Spring 2017

Price

Introduction to Digital Marketing Analytics pg 35

2/16

$349

Web Development Fundamentals pg 35

3 Sat, 2/4, 2/11 & 2/25

$1,048

Building an Integrated Digital Content Marketing Strategy Blended pg 34

Online: 3/10-3/24 Face-to-Face: 3/10

$899

Writing Web Content that Works Online pg 35

Online: 4/24-5/7

$429

NEW SEO – Definitive Guide to Higher Ratings pg 35

4/26

$349

User Centered Design for Web and Mobile – Planning Digital Experiences that Work for Business and Users pg 35

TBA

$349

Course Title

Spring 2017

Price

NEW Digital Storytelling Using Video Blended pg 34

TBA

$724

Adobe Photoshop - Basics pg 34

3/21

$349

Creating a Social Media Content Plan for your Organization – Content Production and Syndication Online pg 34

Online: 6/12-6/25

$429

ELECTIVE COURSES / Choose 2

16

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

ORGANIZATIONAL DEVELOPMENT The Organizational Development

Who should attend

(OD) Certificate provides a thorough

Organizational Development Professionals

Training and Development Managers

Human Resource Professionals

Consultants

Anyone who wants to build expertise in organizational design

introduction to organizational development and the tools to create a sustainable implementation plan. Explore assessment, coaching, competency, knowledge transfer, and leadership techniques to facilitate organizational change and enhance business results.

Benefits and learning outcomes •

Identify the role of the OD professional in leading organizational change

Assess your current state and gain buy-in

Learn strategic planning methods

Certificates Certificates

succession planning, cultural

How to earn the certificate Complete 2 core courses and 3 electives within two years.

COURSE INFORMATION ON NEXT PAGE

For more information contact Mary Piwaron, Program Manager mgv@uwm.edu 414-227-3216

Register Today

For more information uwm.edu/sce-business

Choose your first class and register at uwm.edu/sce-od-cert or call 800-222-3623.

800-222-3623

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ORGANIZATIONAL DEVELOPMENT CERTIFICATE COURSES CORE COURSES Course Title

Spring 2017

Price

Fundamentals of Organizational Development pg 38

4/4-4/5

$795

Organizational Development Plan and Implementation pg 38

6/13-6/14

$795

Course Title

Spring 2017

Price

Influence without Authority pg 37

2/14

$395

Using Data for Business Strategy and Decisions pg 41

3/16-3/17

$845

Lean Six Sigma Yellow Belt Online or Face-to-Face pg 38

Online: Open enrollment Face-to-Face: Feb 4, 11, 18, 25

$890

Survey Design: Beyond the Basics pg 38

4/12

$395

Business Coach Approach pg 36

3/8-3/9

$895

Building a Strong Foundation through Employee On-Boarding pg 41

6/6

$199

Return on Investment – Training Evaluation and Learning Transfer Techniques pg 41

TBA

$395

Emotional Intelligence: Dealing with Difficult People, Including Yourself! pg 33

5/10-5/11

$895

Drive Business Results with a Strategy-Based Performance Management System pg 37

5/17

$395

Strategies for Succession Planning pg 38

4/26

$395

Essential Skills for Supervisors pg 37

6/6-6/7

$995

Project Management Foundations Online or Face-to-Face pg 40

Face-to-Face: 2/9-2/10, 4/27-4/28, 6/12-6/13 Online: 2/7-3/19, 5/8-6/18

$845

Certificates Certificates

ELECTIVE COURSES / Choose 3

18

University of Wisconsin - Milwaukee School of Continuing Education

$1,040


CERTIFICATE

PROJECT MANAGEMENT The UWM Project Management

Who should attend

Certificate is a non-credit,

Business, technical, manufacturing and construction professionals who want to develop their skills in planning, implementing, monitoring and evaluating projects in team environments. Learn how to deliver successful projects that help your organization grow.

professional development certificate. Professionals who earn the certificate demonstrate a breadth of knowledge, applicable

Benefits and learning outcomes

in the Project Management field.

Learn key project management processes and concepts

Learn ways to standardize project management concepts, processes and training throughout your organization

Get tools and templates you can use immediately at your job

Study real-world scenarios that have immediate relevance to your career

Stay on top of developments and changes in the PM profession

Become comfortable using various methodologies such as Agile and Waterfall

Earn Professional Development Units (PDUs) from Project Management Institute (PMI®) and demonstrate a commitment to your professional development

Participants choose from core and elective courses to create a flexible program that meets their needs and experiences. Courses focus on the tools, techniques and trends in project management and are taught by skilled instructors who work in the Project Management profession.

Certificates Certificates

skills and commitment to learning

How to earn the certificate PMI is a registered mark of the Project Management Institute, Inc. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Complete a total of seven two-day courses with a minimum of five core courses.

COURSE INFORMATION ON NEXT PAGE

For more information contact

Anne O’Meara, Program Director Maribeth Sacho, Program Associate aomeara@uwm.edu msacho@uwm.edu 414-227-3311 414-227-3337

Register Today

For more information uwm.edu/sce-business

Choose your first class and register at uwm.edu/sce-pm-cert or call 800-222-3623.

800-222-3623

19


PROJECT MANAGEMENT CERTIFICATE COURSES

Certificates Certificates

CORE COURSES / Choose at least 5 (10 days) Course Title

Spring 2017

Price

Agile Project Management pg 38

6/8-6/9

$845

Building and Improving Project Team Functionality pg 38

3/2-3/3

$845

Contracts and Supplier Management pg 38

5/24-5/25

$845

Critical Thinking: Business Analysis and Decision-Making Strategies pg 38

5/11-5/12

$845

Empowering Project Teams: Facilitating Communication and Collaboration Online pg 39

Online: 4/18-5/14, 7/25-8/20

$845

Estimating, Scheduling and Managing Project Performance Online or Face-to-Face pg 39

Face-to-Face: 2/20-2/21 Online: 3/21-4/16, 6/20-7/23

$845

Lean Project Management pg 39

3/8-3/9

$845

Managing Multiple Projects Online pg. 39

Online: 1/17-2/12, 6/13-7/16, 9/19-10/15

$845

Managing Project Risks Online or Face-to-Face pg 39

Face-to-Face: 4/6-4/7 Online: 5/16-6/11, 8/22-9/17

$845

Managing Project Scope and the Impact of Change Online or Face-to-Face pg 39

Face-to-Face: 3/21-3/22 Online: 2/14-3/12, 7/18-8/13

$845

MS Project® 1: From Initiating to Scheduling a Project pg 39

2/13-2/14

$845

PMP Boot Camp: Intensive Test Prep Plus Study Strategies and Tools pg 40

5/3-5/5

$945

Project Management Foundations* Online or Face-to-Face pg 40

Online: 2/7-3/19, 5/8-6/18, Face-to-Face: 2/9-2/10, 4/27-4/28, 6/12-6/13

$845

Project Portfolio Management in a Multi-Project Environment pg 40

6/14-6/15

$845

Course Title

Spring 2017

Price

Analyzing and Validating Business Requirements pg 31

2/27-2/28

$845

Business Analyst Essentials pg 31

1/23-1/24, 4/3-4/4

$845

Defining and Managing Business Requirements pg 31

3/27-3/28

$845

Effective Interpersonal Communication Skills pg 33

6/22-6/23

$895

Emotional Intelligence: Dealing with Difficult People, Including Yourself! pg 33

5/10-5/11

$895

Finance Skills for Non-Financial Managers pg 37

TBA

$895

From Technical Expert to Strategic Leader pg 31

5/15-5/16

$845

Fundamentals of Organizational Development pg 38

4/4-4/5

$795

Influence Without Authority** pg 37

2/14

$395

MS Project® 2: Tracking, Reporting and Forecasting from the Schedule pg 39

3/6-3/7

$845

MS SharePoint® for Project Team Collaboration pg 39

5/8-5/9

$845

Proactive Testing: Risk-Based Test Planning, Design and Automation pg 31

3/29-3/30

$845

Return on Investment: Determining and Communicating the Project Value**pg 41

3/31

$450

NEW Selecting the Right Methodology for Project Success pg 41

3/23-3/24

$745

Using Data for Business Strategy and Decisions pg 41

3/16-3/17

$845

®

ELECTIVE COURSES / Choose up to 2 (4 days)

Single courses may be taken without the pursuit of the certificate. *Project Management Foundations is the recommended first class. ** One-day course counts as a .5 course toward certificate. “PMP®” is registered trademark of Project Management Institute, Inc.

20

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

PROJECT MANAGEMENT ADVANCED Stay on top of the Project

Who should attend

Management profession by

Experienced project management professionals who have completed UWM’s Project Management Certificate or Project Management Certificate – Online Track or who have a Project Management Professional (PMP®) Certification from Project Management Institute®.

advancing your skills, earning Professional Development Units (PDUs®) and maintaining your certifications. UWM’s Project Management

Advance knowledge in technical project management techniques and concepts

for experienced Project Managers

Develop skills in software commonly used in project management

who want to continue to add value

Understand how to organize and lead teams in multiple project, lean or agile environments

Develop soft skills critical to project success

Earn Professional Development Units (PDUs) from Project Management Institute® that will help you meet requirements for taking or renewing PMI® certifications

Certificate-Advanced is designed

to their organizations and advance their careers. As Project Management Institute

®

has announced through its research,

Certificates Certificates

Benefits and learning outcomes

companies want Project Managers who excel in technical project management skills, leadership and business acumen and strategy. UWM’s advanced seminars will help you improve your knowledge

How to earn the certificate Complete a total of four advanced courses from UWM’s Project Management offerings. All four courses must be in addition to those taken to acquire previous certificate.

COURSE INFORMATION ON NEXT PAGE

and skills in all of these areas. Pursue the advanced certificate in

For more information contact

project management, or take any

Anne O’Meara, Program Director Maribeth Sacho, Program Associate aomeara@uwm.edu msacho@uwm.edu 414-227-3311 414-227-3337

individual courses that meet your specific needs.

Register Today

Choose your first class and register at uwm.edu/sce-pma-cert or call 800-222-3623.

PMI is a registered mark of the Project Management Institute, Inc. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

For more information uwm.edu/sce-business

800-222-3623

21


PROJECT MANAGEMENT-ADVANCED CERTIFICATE COURSES

Certificates Certificates

CORE COURSES / Choose 4 Course Title

Spring 2017

Price

Agile Project Management pg 38

6/8-6/9

$845

Critical Thinking: Business Analysis and Decision-Making Strategies pg 38

5/11-5/12

$845

Lean Project Management pg 39

3/8-3/9

$845

Managing Multiple Projects Online pg 39

Online: 1/17-2/12, 6/13-7/16, 9/19-10/15

$845

Managing Project Scope and the Impact of Change Online or Face-to-Face pg 39

Face-to-Face: 3/21-3/22 Online: 2/14-3/12, 7/18-8/13

$845

MS Project® 1: From Initiating to Scheduling a Project pg 39

3/13-3/14

$845

MS Project® 2: Tracking, Reporting and Forecasting from the Schedule pg 39

3/6-3/7

$845

PMP® Boot Camp: Intensive Test Prep Plus Study Strategies and Tools pg 40

5/3-5/5

$945

Proactive Testing: Risk-Based Test Planning, Design and Automation pg 31

3/29-3/30

$845

Project Portfolio Management in a Multi-Project Environment pg 40

6/14-6/15

$845

NEW Selecting the Right Methodology for Project Success pg 41

3/23-3/24

$745

Single courses may be taken without the pursuit of the certificate. “PMP®” is registered trademark of Project Management Institute, Inc.

22

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

PROJECT MANAGEMENT ONLINE TRACK The UWM Project Management

Who should attend

Certificate - Online Track is a non-

Business and project professionals who want the flexibility of online learning while also receiving instructor feedback and interacting with other professionals in the courses.

credit, professional development certificate consisting of a series of six, instructor-led classes that participants complete in just over

Benefits and learning outcomes

26 weeks. Professionals who earn

Participate at any time from any location that has Internet access

of knowledge, applicable skills and

Learn key project management processes and concepts

commitment to learning in the

Get tools and templates you can use immediately at your job

Study real-world scenarios that have immediate relevance to your career

Stay on top of developments and changes in the PM profession

Earn professional Development Units (PDUs) from Project Management Institute (PMI®) and demonstrate a commitment to your professional development

the certificate demonstrate a breadth

Project Management field. The Online Track is offered three times per year beginning in January, May and September. You work remotely, but interact with your online

Certificates Certificates

6-Month Online te Certifica

classmates and receive individualized feedback from instructors.

How to earn the certificate To complete, register for Project Management - Online Track and successfully complete its six online courses. Courses run consecutively for just over six months.

COURSE INFORMATION ON NEXT PAGE

PMI is a registered mark of the Project Management Institute, Inc. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

For more information contact Anne O’Meara, Program Director Maribeth Sacho, Program Associate aomeara@uwm.edu msacho@uwm.edu 414-227-3311 414-227-3337

Register Today

For more information uwm.edu/sce-business

Choose your first class and register at uwm.edu/sce-pmo-cert or call 800-222-3623.

800-222-3623

23


PROJECT MANAGEMENT CERTIFICATE - ONLINE TRACK

Price Project Management Certificate - Online Track* Online pg 40

$3,900

Certificates Certificates

* To take the whole Track and receive the discounted price, register for Project Management Certificate - Online Track on pg 40. You do not need to register for individual classes when taking the Track.

COURSES IN THE ONLINE TRACK ARE

Spring 2017

Project Management Foundations Online pg 40

Online: 2/7-3/19, 5/8-6/18

Estimating, Scheduling and Managing Project Performance Online pg 39

Online: 3/21-4/16, 6/20-7/23

Empowering Project Teams: Facilitating Communication and Collaboration Online pg 39

Online: 4/18-5/14, 7/25-8/20

Managing Project Risks Online pg 39

Online: 5/16-6/11, 8/22-9/17

Managing Multiple Projects Online pg 39

Online: 1/17-2/12, 6/13-7/16, 9/19-10/15

Managing Project Scope and the Impact of Change Online pg 39

Online: 2/14-3/12, 7/18-8/13, 10/17-11/12

Single courses may be taken without the pursuit of the certificate.

24

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

SOCIAL MEDIA MANAGER The Social Media Manager

Who should attend

Certificate is for individuals

Marketing, PR, communications professionals or those who are responsible for managing the social media function within their organization.

responsible for the strategic planning, alignment and integration of social media within their organization. Course elements and

• Identifying business opportunities that can be supported by social media • Aligning social media efforts to organizational goals

Gain valuable knowledge and skills to effectively create, manage and implement social media programs

Create a Social Media strategy, plan and metrics specific to your organization

Understand how Social Media impacts your business goals

Create Listening and Monitoring Frameworks

Learn how to plan and manage social content

Understand Social Media ROI

Certificates Certificates

curriculum are focused on:

Benefits and learning outcomes

12-Week Online Course

• Delivering a social media strategy, creating content roadmaps and measurement frameworks that integrate social media into the business

Social Media Manager Certificate Online: 2/27-5/21 $2,499

How to earn the certificate The Social Media Manager Certificate is earned by completing assigned course work throughout the 12-week, online format.

For more information contact Pam Nellen, Program Director nellenp@uwm.edu 414-227-3208

IN PARTNERSHIP WITH

Register Today

Register at uwm.edu/sce-sm-cert or call 800-222-3623.

AMA members are eligible for a discount on courses. Please contact Pam Nellen for details.

For more information uwm.edu/sce-business

800-222-3623

25


CERTIFICATE

SOLUTION-FOCUSED BUSINESS PROFESSIONAL The powerful and pragmatic

Who should attend

Solution-Focused (SF) approach,

Managers, Coaches, Consultants and Facilitators

originally developed for therapy, is

Certificates Certificates

now being used by organizations

16-Week Online Course

around the world. SF is a radically

Benefits and learning outcomes

simple, effective and proven

Gain real insights into the SF approach at both practical and conceptual levels

approach to change. SF is all about

Quickly build positive change in a wide range of work settings, using the six Solutions Tools

Know where to concentrate your efforts to be most effective by using the six SIMPLE principles

Tackle projects and difficult assignments with confidence as a manager, coach, consultant or leader

Demonstrate your competence in building solutions in one-on-one and group settings

Practice a methodology with wide applicability – to individuals, teams and whole organizations, in all kinds of contexts

Build on your coaching skills and tackle a real workplace project using the SF approach

building on what’s working, not fixing what isn’t. It can help build progress in the toughest situation, even where other problem-solving methods fail to give traction. In this 16-week online course, you will work directly with Solution Focus pioneer Mark McKergow. Through his expert instruction, you will gain full understanding of the SF approach, necessary tools for adopting SF practices and real-life

How to earn the certificate

applications for your new skills.

Earn the certificate by completing 1 core course.

Solution Focused Business Professional Certificate Online: 3/26-7/23 $1,795

For more information contact Mary Piwaron, Program Manager mgv@uwm.edu 414-227-3216

Register Today

26

Register at uwm.edu/sce-sfbp-cert or call 800-222-3623.

University of Wisconsin - Milwaukee School of Continuing Education


CERTIFICATE

TRAIN THE TRAINER / MASTER TRAINER Who should attend

your program by creating a dynamic

Training and Development Managers

learning environment. Gain the

Managers and Supervisors

knowledge to effectively manage

New or Experienced Trainers

what happens before, during, and

HR Professionals

Consultants and anyone who wants to design a customized training program from the ground up

after training. Commit to firming up your skills as a trainer and the development and delivery of your programs.

Benefits and learning outcomes The Train the Trainer Certificate

Analyze corporate culture to align with training outcomes

provides a comprehensive

Identify the most effective approach to your training design

Understand the fundamentals of adult learning methodologies

Discover innovative ways to design training that accelerates the learning process

Learn methods for conducting a needs assessment

Develop a training evaluation strategy and expertly prepare the learning environment

Optimize lecture and group discussion and handle challenging situations and learners

foundation in professional training using the ADDIE model as a framework. The ADDIE model is widely accepted as an industry standard and best practice in instructional design and encourages consistent, efficient, and effective training programs.

Certificates Certificates

Engage participants and energize

The Master Trainer Certificate requires that you demonstrate

How to earn the certificate

your complete mastery of the

Train the Trainer Certificate complete 2 core courses within 2 years. Master Trainer Certificate complete 3 core courses, within 3 years.

entire training development and delivery process.

COURSE INFORMATION ON NEXT PAGE

For more information contact Mary Piwaron, Program Manager mgv@uwm.edu 414-227-3216

Register Today

For more information uwm.edu/sce-business

Choose your first class and register at uwm.edu/sce-ttt-cert or call 800-222-3623.

800-222-3623

27


TRAIN THE TRAINER / MASTER TRAINER CERTIFICATE COURSES

Certificates Certificates

TRAIN THE TRAINER CORE COURSES Course Title

Spring 2017

Price

Train the Trainer Unit I: Design and Development of Training Programs Online or Face-to-Face pg 41

Face-to-Face: 3/8-3/10 Online: 2/6-3/20

$895

Train the Trainer Unit II: Presentation and Delivery of Training Programs Online or Face-to-Face pg 41

Face-to-Face: 5/10-5/12 Online: 4/3-5/15

$895

Course Title

Spring 2017

Price

Train the Trainer Unit I: Design and Development of Training Programs Online or Face-to-Face pg 41

Face-to-Face: 3/8-3/10 Online: 2/6-3/20

$895

Train the Trainer Unit II: Presentation and Delivery of Training Programs Online or Face-to-Face pg 41

Face-toFace: 5/10-5/12 Online: 4/3-5/15

$895

Master Trainer Capstone Project and Presentation Online or Face-to-Face pg 41

Face-to-Face: 5/17 Online: Register at anytime

$795

MASTER TRAINER CORE COURSES

REGISTER TODAY. LEARN TOMORROW. UWM SCE BUSINESS PROGRAMS Business Analysis Business Analytics & Data Tools

Management & Leadership Development Organizational Development

Business Communication

Project Management

Digital Marketing

Training

Human Resources

Women’s Leadership

Labor Relations

28

University of Wisconsin - Milwaukee School of Continuing Education


HUMAN RESOURCE MANAGEMENT COURSES About

Course Title

Spring 2017

Price

Human Resources Business Partnership: Impacting Business Outcomes pg 35

3/8-3/15

$895

SHRM Learning System for SHRM-CP/SHRM-SCP pg 35

1/26-4/20

$1325

The Wage and Hour Nightmare: Understanding the Ins and Outs of the FLSA pg 36

4/27

$895

Understanding the Interplay Between the ADA and FMLA pg 36

4/13

$895

Human Resource Management is a continuous process to create a productive, happy workforce. Human Resources encompasses everything from tactical activities, like Family and Medical Leave Act and compensation, to big picture issues, including communication, coaching, and being a business partner. These courses focus on both ends of the HR spectrum to help optimize your workforce.

Human Resource Management courses will continue to be offered. The Human Resources Certificate will return in Fall 2017.

Who should attend Individuals who are looking to take the next step in their Human be in an HR management role or a more specialized entity of HR.

For more information contact Mary Piwaron, Program Manager mgv@uwm.edu 414-227-3216

Courses

Resource career, whether that

Participants should have a general understanding of how HR works in their organization.

Register Today

For more information uwm.edu/sce-business

Register at uwm.edu/sce/program_area/business/ human-resources or call 800-222-3623.

800-222-3623

29


BUSINESS ANALYTICS & DATA TOOLS COURSES About

Course Title

Spring 2017

Price

Data Discovery to Data Wisdom: A Hands-on Analytics Class pg 32

5/17-5/18

$845

Excel 2013 for Data Analysis and Business Modeling pg 32

4/27-28

$724

Microsoft Access pg 32

Level I 1/30 Level II 3/14 Level III 4/6

$249

Microsoft Excel pg 32

Level I 1/31 Level II 3/2 Level III 3/29

$249

SQL – Intermediate/Advanced Concepts pg 32

2/28-3/1

$599

SQL – Introduction pg 32

1/24-1/26

$724

Using Data for Business Strategy and Decisions pg 33

3/16-3/17

$845

VBA for Excel pg 33

5/3

$349

Information is key to understanding the health of your organization. Making solid, data-driven decisions is a must. The UWM School of Continuing Education offers noncredit courses that help you gain hands-on skills that will allow you to analyze, manage, and share business data.

Who should attend Courses are designed for those who work with data including managers, marketers, analysts

Courses

and project teams.

For more information contact Anne O’Meara, Program Director aomeara@uwm.edu 414-227-3311

Register Today

30

Register at uwm.edu/sce/program_area/business/ computer-applications or call 800-222-3623.

University of Wisconsin-Milwaukee School of Continuing Education


Critical Thinking: Business Analysis and Decision-Making Strategies

BUSINESS ANALYSIS Analyzing and Validating Business Requirements The ultimate objective of a business analysis, process improvement or information technology project is to improve business results. Study three proven approaches to analyzing current conditions, business needs and technology enablers. Use business process analysis techniques to convert raw requirements data into a workable solution. 5025-9349 Feb 27-28 $845 Sally Anlin, PMP, CSM 1.4 CEUs, 14 PDUs, 14 CDUs, 14 PD Hours

Building and Improving Project Team Functionality All projects require effective teamwork to achieve quality outcomes. Learn how to get the team up and running quickly and efficiently, manage accountability without direct line authority and help team members manage competing priorities. Understand when you should confront group issues that are jeopardizing team success. 5025-9342 Mar 2-3 $845 Eric Coryell, 1.4 CEUs, 14 PDUs

Get briefed on the tools and skills a business analyst needs to succeed. Strengthen your business savvy and understanding of technology as you learn how to apply those skills throughout the Business Analysis Life Cycle as documented in the Business Analyst Body of Knowledge (BABOK®). This is the recommended first course for those pursuing the Business Analysis Certificate and is required for the certificate. 5025-9486 Jan 23-24 5025-9485 Apr 3-4 $845 Timothy Johnson, PMP, MBA 1.4 CEUs, 14 PDUs, 14 CDUs, 14 PD Hours

5025-9854 May 11-12 $845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs, 14 CDUs, 14 PD Hours

Data Discovery to Data Wisdom: A Hands-on Analytics Class

5025-9449 Apr 24-25 $845 Joe Goss, 1.4 CEUs, 14 CDUs

From Technical Expert to Strategic Leader Moving from the role of technical expert to leader requires a unique set of skills much broader than expertise itself. During this two-day workshop, you’ll learn how to describe the four stages of leader evolution and the shifts in perspective, skill, and behavior; and define how to build a base of personal competence and credibility. You’ll also discover how to discuss the skills and techniques needed to build organizational capacity and operate at a strategic, business level.

Learn a framework for understanding data as a resource, analytics as a tool, and intent as the true challenge. Explore industry vocabulary, common pitfalls of data visualization and uses (as well as misuses) of complex statistical modeling. Gain an understanding of basic data analysis and modeling principles to inform your day-to-day roles and place you (and your team or organization) ahead of the competition.

5025-9929 May 15-16 $845 Alan Patterson, 1.4 CEUs, 5 PDUs

5025-9351 May 17-18 $845 Brendon Dorn 1.4 CEUs, 14 CDUs, 14 PD Hours

Business processes are the natural activities you perform that produce value, serve customers and generate income. Unfortunately, most organizations are set up to manage tasks instead of processes. Learn how process modeling provides a simple, yet powerful, method for analyzing wasted time and resources and how to redesign them for efficiency and better service. Rediscover your core business requirements and streamline the ways in which they are achieved.

Defining and Managing Business Requirements Understanding and articulating business requirements is the weakest link in projects. By using case studies you can discover, understand and document clear and complete business requirements that speed development, reduce maintenance and delight customers. 5025-9858 Mar 27-28 $845 Robin Goldsmith, JD 1.4 CEUs, 9 PDUs, 14 CDUs, 14 PD Hours

Facilitation Techniques for Eliciting Requirements and Achieving Consensus Well-facilitated meetings produce high-quality, tangible results. Done well, group facilitation transforms conflict into common agreement and naysayers into solution ambassadors. Learn powerful techniques for eliciting requirements. With secrets from a seasoned practitioner, robust class materials, and numerous hands-on

For more information uwm.edu/sce-business

Modeling, Analyzing and Redesigning Business Processes

5025-9460 Mar 14-15 $845 Joe Brancaccio 1.4 CEUs, 14 CDUs

Courses

Business Analyst Essentials

Sharpen your skills by becoming more aware of your own thought process and the thought processes of others. Learn techniques to foster critical thinking through probing and reflecting. Become more skilled in structuring an argument, judging credibility of a source and making better decisions. As a result, become more effective in analysis, communication and leadership.

facilitation labs, attendees will leave this class ready to facilitate stakeholder teams through challenging projects.

Proactive Testing: Risk-Based Test Planning, Design and Automation Apply Proactive Testing™ beyond traditional reactive testing to identify ordinarily overlooked conditions – especially large-risk showstoppers that cause project overruns and dissatisfaction. By enabling testing of higher risks earlier and more frequently, Proactive Testing™ helps deliver quicker, cheaper, better systems. 5025-9857 Mar 29-30 $845 Robin Goldsmith, JD 1.4 CEUs, 14 CDUs, 14 PD Hours, 10 PDUs

800-222-3623

31


Return on Investment: Determining and Communicating the Project Value Traditional ROI calculations are increasingly being criticized for telling only part of the necessary story – afflicting all types of projects, but often causing the greatest difficulty in areas like IT, where benefits may seem intangible and frequent overruns impact the credibility of estimates. Uncover 22 pitfalls that render common ROI determinations meaningless, and learn instead how to calculate a project’s real value. Offered in Fall 2017

the Right Methodology for Project Success

Using Strategic Analysis to Build BA-IT Partnerships Understanding your entire organization and its business needs will help your project succeed. The IT-business divide is often a key factor in project failures, because it lacks any formal structure to align IT investments with business strategy. Create the framework for a successful BA-IT partnership in the development of effective business requirements. 5025-9450 Apr 11-12 $845 Alice Wilken, BA, MA 1.4 CEUs, 14 CDUs

NEW Selecting

Project success starts with selecting the best methodology for your business context and project constraints. Fundamental factors such as scope, budget, resource, time and quality all contribute to determining if a methodology is right for your project. Through real-world application, learn an overview of software development and project management methodologies. Take what you have learned back to your organization to analyze existing projects in need of a methodology reboot.

Courses

5025-9926 Mar 23-24 $845 Sally Anlin, PMP, CSM 1.2 CEUs

Using Data for Business Strategy and Decisions The amount of data available to businesses and other organizations is expanding every day. Innovative “big data” applications capture headlines and market share, but how can you use data to improve your projects and operational performance? Improve your understanding of data and statistics by learning about and discussing the essentials of data, analyzing data and making business decisions with data in this seminar. 5025-9365 Mar 16-17 $845 Joe Brancaccio 1.4 CEUs, 14 PDUs, 14 CDUs

BUSINESS ANALYTICS AND DATA TOOLS

Level I 5070-9296 Jan 30 Level II 5070-9298 Mar 14 Level III 5070-9300 Apr 6 $249 Hannah Goodman, 0.7 CEUs

Microsoft Excel Use Microsoft Excel to create and manage spreadsheets that manipulate data used in personal finance, budget preparation, financial and investment analysis, business modeling, sales forecasting and other calculating and analytical applications. Learn everything from basic functions such as creating formulas to advanced features such as PivotTables. Level I 5070-9266 Jan 31

Data Discovery to Data Wisdom: A Hands-on Analytics Class Learn a framework for understanding data as a resource, analytics as a tool, and intent as the true challenge. Explore industry vocabulary, common pitfalls of data visualization and uses (as well as misuses) of complex statistical modeling. Whether you come from a landscape with too much data and no idea what to do with it; or no data collection practices in place, you will leave with a plan. 5025-9351 May 17-18 $845 Brendon Dorn 1.4 CEUs, 14 CDUs, 14 PD Hours

Excel 2013 for Data Analysis and Business Modeling Gain a realistic, functional knowledge of Excel 2013 tools using sample business cases. Highlights of the class include learning about the data revolution, advanced Excel features for analyzing data, data validation, and how to present analytical data to your stakeholders. 5070-9274 Apr 27-28 $724 Brian Hoff, 1.4 CEUs

Microsoft Access Discover an efficient and effective way to maintain data. Information can be stored, linked and managed using a single relational database application and powerful reporting tools for

32

accessing the information. Examine all levels from basic concept to developing an application and integrating Access into your business.

Level II 5070-9264 Mar 2 Level III 5070-9262 Mar 29 $249 Greg Patterson, 0.7 CEUs

SQL - Introduction Learning how to retrieve information from a database can be perplexing. It requires an understanding of how to query a database properly and effectively, and how to translate the question or task into the correct query. Without these skills, incorrect data and ineffective queries can result. Learn how to properly query a database and translate questions or tasks into the correct query. 5070-9328 Jan 24-26 $724 Hannah Goodman, 2.1 CEUs

SQL - Intermediate/Advanced Concepts This course is for people who know how to write SQL statements, but want to master joins. Learn all the different ways you can use sub-queries. Try your hand at some very tough problems and think outside the box! This course starts where the SQL Introduction course leaves off. 5070-9303 Feb 28-Mar 1 $599 Hannah Goodman, 1.4 CEUs

University of Wisconsin-Milwaukee School of Continuing Education


Using Data for Business Strategy and Decisions

Effective Speaking and Presentation Skills

The amount of data available to businesses and other organizations is expanding every day. How can you use data to improve your projects and operational performance? Improve your understanding of data and statistics by learning about and discussing the essentials of data, analyzing data and making business decisions with data in this seminar. Explore application examples and a case study.

Regardless of one’s personal charisma or charm, presenting clearly and persuasively is a skill that everyone can learn, refine and master! Good presentation skills are central to success in today’s organizations. Those who are successful or our best leaders are the people who can transmit their views, ideas, and enthusiasm to others through presentation with grace and ease.

5025-9365 Mar 16-17 $845 Joe Brancaccio, 1.4 CEUs, 14 PDUs, 14 CDUs

VBA for Excel Gain the skills necessary to apply VBA to develop macros, format worksheets, create user-interactive macros, work with multiple worksheets and perform calculations. Apply this new knowledge in order to simplify your work in the Excel environment by automating many of the repetitive tasks that are part of spreadsheet development.

5050-9670 Jan 31 $395, $345 if registered by Jan 17 Rose Meagher, 0.7 CEUs

Emotional Intelligence: Dealing with Difficult People, Including Yourself! Through this course, you will develop an understanding of how the brain, body and emotions interact with each other, and learn how to identify the triggers of conflict in the workplace. Sharpen your neutralizing communication abilities and discover resolution techniques. 5050-9650 May 10-11 $895, $845 if registered by Apr 26 Patricia Clason, 1.4 CEUs

5070-9302 May 3 $349 Hannah Goodman, 0.7 CEUs

BUSINESS COMMUNICATION

In this course you will learn how to put together a formal strategic communication plan that will achieve your objectives while meeting your audience and organizational needs. This course will cover the strategic communication components outlined in the course goals and put them to practice with the use of communication tools and relevant case studies. 5050-9647 Apr 18 $395, $345 if registered by Apr 4 Rose Meagher, 0.7 CEUs

Effective Interpersonal Communication Skills Learn about your communication style and how it affects others. Uncover your listening skills and employ strategies for motivating performance improvement and overcoming perceptual barriers.

Meetings are an important tool for sharing information, gathering ideas and making decisions, but sometimes they are less than effective and even stressful. Difficulties can arise because of complex problems to solve, stakeholders with different priorities, and personality conflicts. Learn how to act as a meeting facilitator to resolve problems, achieve consensus and manage personalities. 5050-9646 Mar 1 $395, $345 if registered by Feb 15 Tina Hallis, PhD, 0.7 CEUs

From Conflict to Resolution: Managing and Mediating Conflict at Work Unresolved conflict is a huge source of frustration, and mistrust, and can cause damaged relationships within organizations. This course provides an understanding of the underlying triggers of conflict (both organizational and interpersonal) and confidently applying strategies

5050-9654 June 22-23 $895, $845 if registered by June 8 Laura Page, 1.4 CEUs For more information uwm.edu/sce-business

5050-9651 June 13 $395, $345 if registered by May 30

Allison Cooley, 0.7 CEUs

Handling Difficult Conversations How do you respond to conflict? Do you head for the hills, go to war or cave in under pressure? Uncover the secrets great leaders use for responding to employee performance problems immediately, comfortably and with assurance. As a supervisor or manager, there is a good chance that you are putting off a difficult conversation with someone. Learn to handle these situations with prompt and responsible performance feedback. 5050-9641 May 16 $395, $345 if registered by May 2 Victor Gray, 0.7 CEUs

Intensive Spanish I for Business Professionals Improve your ability to communicate with Spanish-speaking colleagues and clients; and make your next business trip abroad easier by learning basic Spanish. This course focuses on the key language acquisition areas of listening, speaking, reading and writing as well as cultural awareness. 7781-9801 Feb 21-23 $395, plus the price of book Karen Woelfle-Potter MBA, 2.1 CEUs

Intensive Spanish II for Business Professionals

Courses

Developing a Strategic Communication Plan

Facilitating Difficult Meetings: How to Achieve Consensus and Collaboration

and using appropriate tools can turn conflict into a growth experience that moves both the relationships and the organization forward.

This is a continuation of Spanish I for Business Professionals. Extend your ability to participate effectively in basic business interactions, including obtaining and providing information, expressing needs and preferences and navigating common travel situations. Continue building essential grammar, vocabulary, listening and speaking skills to communicate effectively using present tense, while also adding basic past tense to your language capabilities. 7781-9802 Mar 28-30 $395, plus the price of book Karen Woelfle-Potter MBA, 2.1 CEUs

uwm.edu/sce-languages

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Negotiation Skills Discover influential skills to facilitate productive and lucrative solutions. Understand how to state your case while respecting the views of others. Learn to lead constructive conversations and reach fair agreements. 5050-9645 Mar 31 $395, $345 if registered by Mar 17 Rodney (Buck) Hillestad, 0.7 CEUs

5026-9256 Feb 8 $349 Shelly Rosenquist, 0.7 CEUs

Adobe Photoshop - Basics Receive an introduction to the many powerful image editing tools available in Adobe Photoshop. Learn how to use the core tools, and explore the basics of working with images and layers to produce sophisticated graphics for web and print.

Technical Writing for Non-Writers ONLINE If your job includes writing documentation, proposals, online material and reports, you will benefit from this online class. Learn proven approaches and techniques, and apply them immediately back on the job to achieve successful written communication of technical information. This is a self-paced class with instructor interaction and feedback. You will complete four modules, each with a lesson and an assignment, and you will receive feedback on your assignment before moving on to the next module. 5052-9652 Jan 1-June 30 $289 Dave Clark, PhD, 0.8 CEUs

Writing for Business

Courses

and use various panels to easily customize text, photographs and graphics.

Content is king in business communication – and has even evolved into its own style of writing. Learn how the business style of writing enables writers and readers to understand each other without ambiguity. Very little grammar will be discussed as business communication style simplifies grammar. The information is also highly relevant to people who do technical writing. 5050-9649 Jan 20 $395, $345 if registered by Jan 6 Judy Steininger, 0.7 CEUs See Management and Leadership Development for additional Business Communication courses.

x

DIGITAL MARKETING

5026-9254 Mar 21 $349 Shelly Rosenquist, 0.7 CEUs

Building an Integrated Digital Content Marketing Strategy BLENDED

This course provides you with a comprehensive overview and the key tools you need to create a content strategy that works for you and your organization. In the business landscape of today – strategic and focused communication is essential and requires an organized and targeted plan. This course teaches you how to develop a content strategy to effectively connect your business and stakeholder goals with your audiences’ needs, wants and expectations. 5026-9535 Mar 10-24 Online Mar 10 Face-to-Face

TBA $724 Andrea Nordgren, 1.4 CEUs

Email Marketing and Marketing Automation: Using Email to Nurture and Drive Sales A wealth of new technologies have enabled marketers to go beyond segmentation to personalization, delivering exactly the right message at the right time to the right individual. Explore the tools and strategies available to create highly personal experiences for your prospects. We will discuss the application of customer relationship management (CRM), marketing automation, email marketing and realtime personalization softwares, as well as how to create an ecosystem where all work together to create a unified experience for the prospect. 5026-9293 May 5 $399 Steve Robinson, 0.7 CEUs

Foundations for Effective Digital Marketing ONLINE

Creating a Social Media Content Plan for your Organization – Content Production and Syndication ONLINE

This course introduces the key elements of a successful digital marketing strategy. Learn how business objectives drive marketing objectives and how customer-based insights support development of market-led strategies that achieve those objectives. Understand the components of an integrated digital marketing strategy and how to obtain, convert and retain customers to grow your business. Learn about digital marketing tools and trends through hands-on activities, projects and case studies.

This online course focuses on the role of content in powering a successful social media program. Learn how content is driven by business goals and objectives and best practices for developing and organizing your organization’s content. This course also focuses on the process of social media content production and syndication.

5026-9346 Jan 30-Feb 26 $899 Troy Janisch, 1.8 CEUs

5026-9329 Jan 23-Feb 5

Improve Marketing Results Using Analytics This course is designed for business and marketing-minded individuals who want to maximize the value of their digital analytics tools. Learn how to customize Google Analytics to capture more meaningful data from user interactions to conversions. Learn how to use Google Tag Manager to capture data on user interactions, such as PDF downloads, exit links and click-to-calls. Use advanced analysis

$899 Julie Travia, 1.8 CEUs

5026-9330 June 12-25

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make a compelling and engaging story. Learn why visual storytelling is essential for brands to connect with their customers, why people respond to stories, and how to create them. This course will also focus on digital video content and the fundamentals of video production.

Adobe InDesign - Basics

$429 Jamey Shiels, 0.7 CEUs

Create professional looking, well-designed documents using Adobe InDesign. Learn how to use paragraph and character styles to format pages uniformly, use layout features to build alternate size configurations of your document,

NEW Digital

Storytelling Using Video BLENDED This course introduces the principles of visual storytelling for brands and outlines elements that

University of Wisconsin-Milwaukee School of Continuing Education


techniques in Google Analytics to interpret and understand user behaviors and marketing channel effectiveness for your website. 5026-9356 Mar 30 $349 Tim Baumgartner, 0.7 CEUs

Introduction to Digital Marketing Analytics Learn how to implement Google Analytics into a website and become familiar with the Google Analytics user interface. You will learn what the data means, how to filter and segment data within the reports, and how to customize Google Analytics to capture more meaningful data for your website, including conversions. 5026-9259 Feb 16 $349 Alex Olcott, 0.7 CEUs

Paid Media – Reaching Your Target Audience BLENDED Across the paid, earned and owned segments of digital media, paid is an important component for almost any digital marketing strategy. This course covers the various types of paid digital media including display advertising, pay-per-click advertising, affiliate marketing, social advertising and native advertising. Learn how to target and optimize your paid media and gain an understanding of the tools needed. 5026-9248 Jan 13-Feb 10 Online Jan 13, Jan 27 & Feb 10 Face-to-Face

$899 Steve Robinson, 2.5 CEUs NEW SEO

– Definitive Guide to Higher Ratings New topics! Learn the latest techniques for getting more traffic to your website and increasing your company’s bottom line. With brand new updates each time the course is offered, you get a fresh perspective every time you enroll so that you can stay on top of all of the latest SEO strategies. 5026-9251 Apr 26 $349 Scott Lovy, 0.7 CEUs

The Social Media Manager Certificate is for individuals responsible for the strategic planning, alignment and integration of social media within their organization. The certificate is offered in a 12-week, online format so you can complete it on your own time, at your own pace. 5026-9247 Feb 27-May 21 $2,499 call for payment options Jamey Shiels, 4.2 CEUs

User Centered Design for Web and Mobile – Planning Digital Experiences that Work for Business and Users Gain a clear understanding of the practical application of user-centered design methodologies. Learn how to prioritize outcomes and structure content in a way that creates the best user experience while still communicating core business messages and branding. Even if you’re not responsible for planning the projects you participate in, understanding these practices will lead to more successful content and digital experiences. 5026-9927 Mar 2 $349 Steve Robinson, 0.7 CEUs

Web Development Fundamentals This three-day course focuses on the fundamental HTML5 and CSS coding skills needed to create basic web pages with formatted text, images and links. Learn how to edit more complicated web pages and to explore the construction of an HTML page. 5026-9268 3 S, 2/4, 2/11, 2/25 $1,048 Terry Zimmer, 2.1 CEUs

HUMAN RESOURCES Human Resources Business Partnership: Impacting Business Outcomes Building a strong relationship with employees and managers is critical for all human resources professionals. Understanding the industry, strategy and challenges facing your business is the only way to build a partnership that has lasting impact to the bottom line. It is important to ensure that you not only have a seat at the table, but that you have a voice that can help your organization succeed. This program has been pre-approved by the Society for Human Resource Management for 14 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5040-9567 Mar 8 & 15 $895, $845 if registered by Feb 22 Kristin Strunk, 1.4 CEUs

SHRM Learning System for SHRM-CP/SHRM-SCP Establish yourself as a globally-recognized human resource expert by earning the new standard in HR certification: SHRM Certified Professional (SHRM-CP SM). These professional certifications can open doors for professional advancement, serve to harmonize standards with changing expectations and signal to employers advanced professional development. They reflect what HR practitioners need to know to be leaders in their organizations and in the profession. 5040-9594 13 Thurs, Jan 26-Apr 20 $1325, $1275 if registered by Jan 12 Kristin Strunk, 3.9 CEUs

Writing Web Content That Works ONLINE In a globally connected environment where content marketing is all the rage, it seems like everyone working in digital marketing has to be a writer, at least in some capacity. Learn how you (and your marketing team) can write effective web content that captures the attention of your target audience, keeps your website visitors engaged, and nudges your potential and current customers toward the sale. 5026-9261 Apr 24-May 7 $429 Niki Robinson, 0.7 CEUs

For more information uwm.edu/sce-business

Courses

5026-9249 June 9-July 7 Online June 9, June 23 & July 7 Face-to-Face

Social Media Manager Certificate ONLINE

Really great information that I will be able to begin to use immediately. Both presenters were very knowledgeable. Best training I have attended. – LIZ SIDES, MARQUETTE UNIVERSITY, DEALING WITH THE UNION – WITH CONFIDENCE!

800-222-3623

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The Wage and Hour Nightmare: Understanding the Ins and Outs of the FLSA Develop a deep understanding of the Fair Labor Standards Act, and how to effectively execute it within your workplace. This class has been pre-approved by the Society for Human Resource Management for 7 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5040-9568 Apr 27 $395, $345 if registered by Apr 13 Jason Kim, 0.7 CEUs

What is the Americans with Disabilities Act? The Family and Medical Leave Act? And how do they relate? Join us for this day-long seminar to get thorough answers to all of your questions, and prepare for working with the FMLA and ADA in your workplace. The program will afford a comprehensive review of the requirements of both the ADA and FMLA, and the relationship between the requirements of the two laws. This class has been pre-approved by the Society for Human Resource Management for 7 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5040-9850 Apr 13 $395, $345 if registered by Mar 30 Jason Kim, 0.7 CEUs

Courses

After the negotiation of the labor agreement, managers, personnel and labor relations professionals should practice effective methods for developing a winning labor strategy. Learn the rules that govern contract administration, grievance handling, the administration of discipline, and labor arbitration. This class has been pre-approved by the Society for Human Resource Management for 14 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-9558 May 15-16 $895, $845 if registered by May 1 Gary Marsack, 1.4 CEUs

Understanding the Interplay Between the ADA and FMLA

LABOR RELATIONS Collective Bargaining: Tactics, Techniques and Table Manners Get the secrets to successful negotiations while you learn to plan strategy and communicate effectively. Understand how to collect and analyze data to help you prepare, anticipate your defense if required, and plan a course of action in order to achieve your objectives. This class has been pre-approved by the Society for Human Resource Management for 21 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-9552 Mar 27-29 $1165, $1115 if registered by Mar 13 Jonathan Swain, Thomas Mackenzie 2.1 CEUs

Contract Administration

Dealing with the Union with Confidence! Focus on the most essential issues and practices facing professionals who work directly with unions and union contracts. Arm yourself with easy-to-apply tools for confidently handling unions at the bargaining table, in grievance meetings and in arbitration. Never again be at a disadvantage. This class has been pre-approved by the Society for Human Resource Management for 28 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-9551 Mar 13-16 $1595, $1545 if registered by Feb 27 Jason Kim, Gary Marsack, 2.5 CEUs

Labor Relations Training for Managers and Supervisors in a Unionized Setting As a front-line supervisor or manager, you continuously face new employment challenges. Obtain the tools to tackle those challenges, and build the knowledge to oversee contract regulations with conviction. This class has been pre-approved by the Society for Human Resource Management for 14 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-9553 Apr 6-7 $895, $845 if registered by Mar 23 Harry Secaras, 1.4 CEUs

Mastering the Collective Bargaining Process Experience the collective bargaining process through hands-on participation in a simulated negotiation. Whether you’re a newly assigned negotiator on the management team or just looking for a refresher, you’ll get realistic insight into the emotional factors that can affect the outcome of any contract negotiation. This class has been pre-approved by the Society for Human Resource Management for 21 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-9556 Apr 24-26 $1165, $1115 if registered by Apr 10 Thomas Mackenzie, 2.1 CEUs

Tailored Strategies to Achieve your Goals in Bargaining -formerly Advanced Collective Bargaining This is a unique opportunity to explore, in-depthwinning strategies to solve the difficult issues that management routinely faces in collective bargaining. Bring your own difficult issues to share with the class and our instructors to gain their collective insight. This program has been pre-approved by the Society for Human Resource Management for 14 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP. 5045-9557 May 10-11 $895, $845 if registered by Apr 26 Jonathan Swain, Thomas Mackenzie 1.4 CEUs

MANAGEMENT & LEADERSHIP DEVELOPMENT Business Coach Approach Employee engagement is one of the toughest issues facing today’s employers, as they struggle to maintain the talent and knowledge base necessary for competing in the global market. In this course, you will gain an understanding of the Business Coach Approach in order to empower employees and create an environment of open communication and collaboration. You will leave with techniques and a behavioral model that you can immediately apply on the job to reap organizational success. 5050-9644 Mar 8-9 $895, $845 if registered by Feb 22 Darcy Luoma, 1.4 CEUs

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University of Wisconsin-Milwaukee School of Continuing Education


Emotional Intelligence: Dealing with Difficult People, Including Yourself! Through this course, you will develop an understanding of how the brain, body and emotions interact with each other, and learn how to identify the triggers of conflict in the workplace. Sharpen your neutralizing communication abilities and discover resolution techniques. 5050-9650 May 10-11 $895, $845 if registered by Apr 26 Patricia Clason, 1.4 CEUs

Essential Skills for Supervisors Understand management roles and responsibilities, including the art of leadership, motivation, communication and delegation. Acquire the leadership skills necessary to “hit the ground running” as a new or prospective supervisor, or take the opportunity to refresh your dexterity as a seasoned leader.

Influence Without Authority Understand the working dynamics of your organization: the nature of power and influence, your own personal sources and style of influencing others, and how to leverage your power to get things done. The ability to exercise influence without authority is one of the most important skills an individual can master. In fact, accomplishing tasks and projects often requires it, even when you may not have the formal authority to mandate action.

Building a Strong Foundation through Employee On-Boarding When a new employee starts with an organization, who benefits the most from the on-board training they receive, the employee or the organization? The answer is they both benefit equally. When a new employee feels welcomed and is provided with all the tools they need to be successful in their role, they will be able to quickly make an impact within the organization and become an integral partner in meeting the companies’ goals and objectives.

5050-9643 Feb 14 $395, $345 if registered by Feb 1 Julie Henszey, 0.7 CEUs

Managing Change

5050-9653 June 6-7 $995, $945 if registered by May 23 Rodney (Buck) Hillestad, 1.4 CEUs

It’s a complex, integrative process to manage change in an organization. Business initiatives often miss their intended deadlines due to lack of commitment, motivation, understanding and communication. Learn to recognize the ways in which human dynamics affect business initiatives. See how unintended outcomes can occur when plans for success and staff reactions to change are not aligned.

Essentials of Leadership

5050-9642 Feb 1 $395, $345 if registered by Jan 18 Julie Jordan, 0.7 CEUs

Build a solid foundation for your high-level leadership role by learning what true leaders have in common and how they create an engaged team that follows them passionately. Explore historical and current approaches to leadership in order to identify your strengths and create opportunities. Develop the essential skills that every high-level leader must have!

ORGANIZATIONAL DEVELOPMENT

5040-9795 June 6 $199, $179 if registered by May 23 Aaron Heyne, 0.4 CEUs

Drive Business Results with a Strategy-Based Performance Management System Performance Management (PM) systems can help companies improve areas such as revenue, employee retention, stock price and profit, but they are not always successful. Examine how to build a business case for having a PM system, discover how to design and implement a PM system that is embraced by the organization, and examine the role that training plays in successfully implementing a PM system.

See Business Communication for additional Management and Leadership Development courses.

5040-9840 May 17 $395, $375 if registered by May 3 Kenneth Phillips, CPLP, 0.7 CEUs

Finance Skills for Non-Financial Managers Managers are responsible for leading processes and teams, and making daily decisions that impact your company’s success. This course will provide you with a financial foundation to help you make sound assessments and business recommendations. Understand the accounting process and enhance your ability to forecast financial performance. Learn how to spot trends and study your competition with a keener eye. Become more effective in your organization by participating at a higher level in strategic planning and decision making. TBA $895 1.4 CEUs, 14 PDUs

Courses

5050-9648 Apr 20-21 $895, $845 if registered by Apr 6 Dave Merges, 1.4 CEUs

LEARN A LANGUAGE CONNECT. UNDERSTAND. SHARE. GROW. Feeling burned out? Enjoy a different way to challenge your brain by learning a new language! SCE’s convenient face-to-face and online courses make it easy to get started. Visit us at uwm.edu/sce-languages. • American Sign Language • Arabic • Chinese • English Seminars for International Professionals

For more information uwm.edu/sce-business

• French

• Polish

• German

• Portuguese

• Italian

• Russian

• Japanese

• Spanish

• Korean

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Fundamentals of Organizational Development

Strategies for Succession Planning

Building and Improving Project Team Functionality

Receive a thorough introduction to organizational development – history, purpose, terminology, practices and the implementation of OD plans. Study the impact of organizational culture, and take a look at various change management models from different perspectives.

The departure or retirement of an employee is not the time to begin succession planning – be prepared, starting right now. Learn strategic principles of succession planning, models to put in place, creation of templates for knowledge transfer, and key practices in the successful succession planning of your organization’s staff and leadership.

All projects require effective teamwork to achieve quality outcomes. Learn how to get the team up and running quickly and efficiently, manage accountability without direct line authority and help team members manage competing priorities. Understand when you should confront group issues that are jeopardizing team success.

5040-9874 Apr 4-5 $795, $745 if registered by Mar 21 Mary Kurer, 1.4 CEUs

5040-9785 Apr 26 $395, $375 if registered by Apr 12 Mary Kurer, 0.7 CEUs

Lean Six Sigma Yellow Belt ONLINE or FACE-TO-FACE

Lean methodologies increase process efficiency, eliminate waste, reduce variation and improve customer satisfaction. Combine lean methodologies with the power of Six Sigma problem-solving and process improvement analysis to achieve high performance and secure a competitive advantage in an increasingly challenging economy. Earn the certificate by completing either the series of four face-to-face sessions or the 12-week online session and a capstone project. 4860-9126 Open enrollment Online $890 4860-9733 Feb 4, 11, 18, 25 Face-to-Face $1,040

Organizational Development Plan and Implementation

Courses

Acquire knowledge and build skills to create scientifically sound organizational surveys, or advise others on how to do so. Gain the background information needed to make sound recommendations if asked to evaluate vendorprovided surveys. Learn how to analyze the common mistakes made in many organizational surveys that result in the collection of faulty data; discover 16 practical solutions and tips for overcoming these mistakes; and examine how to make sense out of the quantitative and qualitative data collected. 5040-9848 Apr 12 $395, $375 if registered by Mar 29 Kenneth Phillips, CPLP, 0.7 CEUs

Erik Fadlovich, 1.6 CEUs, 16 PDHs

Learn to create an organizational development plan. Review case studies for further understanding of vision, strategy and goals. This course includes a workplace-based practicum project. Your instructor will mentor you through the process, provide feedback, and assess your successful completion of the project. You will be given both class time and extended time outside of the scheduled class time to complete the assignment. Successful completion of the project will be required before CEU’s will be awarded. 5040-9794 June 13-14 $795, $745 if registered by May 30 Mary Kurer, 1.4 CEUs

Survey Design: Beyond the Basics

PROJECT MANAGEMENT Agile Project Management Quickly responding to changing conditions is critical to success in today’s business climate. When properly executed, agile development rapidly generates the project outcomes and deliverables that your business requires to compete in today’s fast-paced marketplaces. Acquire an overview of the latest agile approaches and best practices, so you can determine when agile project management techniques fit your particular situation, and just as importantly, when they don’t.

5025-9342 Mar 2-3 $845 Eric Coryell, 1.4 CEUs, 14 PDUs

Contracts and Supplier Management Identify work that should be done external to the project and the corresponding steps to select and develop a contract with the vendor. Gain the ability to interpret, evaluate and administer contracts throughout the project management life cycle. 5025-9855 May 24-25 $845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs

Critical Thinking: Business Analysis and Decision-Making Strategies Sharpen your skills by becoming more aware of your own thought process and the thought processes of others. Learn techniques to foster critical thinking through probing and reflecting. Become more skilled in structuring an argument, judging credibility of a source and making better decisions. As a result, become more effective in analysis, communication and leadership. 5025-9854 May 11-12 $845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs, 14 CDUs, 14 PD Hours

5025-9353 June 8-9 $845 Bob McIlree, PMP, 1.4 CEUs, 14 PDUs

38

University of Wisconsin-Milwaukee School of Continuing Education


Empowering Project Teams: Facilitating Communication and Collaboration ONLINE Teams that can communicate, collaborate and cooperate provide the foundation of successful project and product delivery. Get the core tools and techniques to ensure timely delivery of information to stakeholders. Develop your ability to collaborate and influence without authority, creating a positive work environment that leverages roles and responsibilities. 5025-9880 Apr 18-May 14

MS Project® 1: From Initiating to Scheduling a Project

In the fast-paced world of project management, most PMs eventually find themselves managing more than one project at a time. Learn tools and techniques for a “how to” in managing multiple projects. Through case studies, classic project management theory, and real-world, hands-on experience, you’ll gain a portfolio of tools, processes and templates that can be used immediately on the job.

Learn to establish MS Project® standards, coordinate project documents, record estimates, schedule activities and tasks, assign resources to an activity or task, track performance to date, and provide the appropriate level of reporting. Based on the Project Management Life Cycle Model, use MS Project as a vital tool throughout initiating, planning, executing, controlling and closing a project.

5025-9497 Jan 17-Feb 12

5025-9499 Feb 13-14 $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

5025-9878 June 13-July 16

5025-9907 July 25-Aug 20 $845 CJ Walker Waite, PhD, PMP, Alan Waite, MA, CEC, 1.4 CEUs, 14 PDUs

Estimating, Scheduling and Managing Project Performance ONLINE or FACE-TO-FACE

The elements of the planning phase of a project are critical to its execution and control. Through case studies and hands-on practice, take an in-depth look at each step involved in estimating time, resources and costs for budgeting and project scheduling. Plus, learn how to accurately track performance throughout the project’s lifecycle using the valuable metrics. 5025-9459 Feb 20-21 Face-to-Face 5025-9881 Mar 21-Apr 16 Online 5025-9924 June 20-July 23 Online

Lean Project Management Project stakeholders must ensure that project management processes, supporting tools and techniques are used to expedite work by focusing on value-added activities and resources. Using situations based on real-world events, simulate the impact on a project by incorporating continuous process improvement to deliver results on time and on budget.

5025-9908 Sept 19-Oct 15 $845 CJ Walker Waite, PhD, PMP, Alan Waite, MA, CEC, 1.4 CEUs, 12 PDUs

Managing Project Risks ONLINE or FACE-TO-FACE

Companies are demanding products and services faster and cheaper. Understanding and managing risks to delivering quality products is key to customer satisfaction. Review tools and processes that help mitigate risk and increase quality. 5025-9853 Apr 6-7 Face-to-Face 5025-9879 May 16-June11 Online 5025-9906 Aug 22-Sept 17 Online $845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs

Managing Project Scope and the Impact of Change ONLINE or FACE-TO-FACE

You are about to kick off a project. The scope and budget are set… or are they? This project is too important: you need to keep a good handle on it to ensure the team members don’t squander their hours away. Take an in-depth look at each step involved in estimating time, resources and costs for budgeting and scheduling a project. 5025-9506 Feb 14-Mar 12 Online 5025-9852 Mar 21-22 Face-to-Face 5025-9877 July 18-Aug 13 Online 5025-9909 Oct 17-Nov 12 Online

MS Project® 2: Tracking, Reporting and Forecasting from the Schedule Once you have established standards and processes using MS Project®, you will want to take your projects to the next level. Learn more advanced reporting, forecasting, scheduling, resource management and customization techniques. 5025-9500 Mar 6-7 $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

MS SharePoint® for Project Team Collaboration Learn how to establish a team collaboration site for use as a project repository during this twoday session. The session includes how to create a project site; add and coordinate resources; develop change, issue, and risk processes and lists; develop meeting sites; create and leverage discussion lists; and general site management. This session will provide a framework for leveraging best practices to facilitate team communication and collaboration.

Courses

$845 Jackie Ramin, PMP, 1.4 CEUs, 13 PDUs

5025-9502 Mar 8-9 $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

Managing Multiple Projects ONLINE

The course is based on the Project Management Life Cycle Model: Initiation, Planning, Executing, Controlling and Closing a project. 5025-9518 May 8-9 $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

$845 Barbara Farmerie, MBA, PMP 1.4 CEUs, 14 PDUs

Note: To learn the technical, leadership and strategic PDUs you will earn for each class, visit ccrs.pmi.org and search for UW milwaukee, REP 1288 or call 414-227-3220 for more information.

For more information uwm.edu/sce-business

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Customized Training Solutions

PMP® Boot Camp: Intensive Test Prep Plus Study Strategies and Tools

Project Management Certificate - Online Track

For anyone preparing to take the CAPM or PMP exams or implementing their PM knowledge, this intensive class gives you the knowledge review, learning materials, study plan and support you need to prepare for the exam. Evaluate your knowledge against exam requirements, practice exam questions, study process groups and take home the work book and process map. ®

®

CAPM, PMP and PMBOK are registered trademarks of Project Management Institute, Inc.

Take any of our courses in our convenient downtown location or bring them straight to your organization.

Courses

• Tailor curriculum to meet your specific goals and desired outcomes • Offer training in a format that means less disruption of productivity • Provide training at your location or ours

The Project Management Certificate – Online Track is a full certificate program earned by completing six consecutive online courses in just over six months. Each course runs four to six weeks. The courses include reading and writing assignments, lectures, discussions and quizzes. You will have opportunities to interact with your peers and your instructors. 5025-9905 Feb 7-Aug 13 5025-9923 May 8-Nov 12

5025-9498 May 3-5 $945 Sandra Hoskins, ISP, ITCP, PMP 2.1 CEUs, 21 PDUs

$3,900 Jackie Ramin, PMP, Sandra Hoskins, ISP, ITCP, PMP, Barbara Farmeris, MBA, PMP, CJ, Walker Waite, PhD, PMP, Alan Waite, MA 8.4 CEUs, 81 PDUs, 14 PD Hours

Project Management Foundations ONLINE or FACE-TO-FACE

Project Portfolio Management in a Multi-Project Environment

Success in project management demands a structured, systematic approach to projects. Develop the core tools and techniques for each phase: initiating, planning, executing, monitoring, controlling and closing. Gain a working foundation to better plan and control a variety of projects in your organization.

Project portfolio management is essential to ensure that your projects and programs are supportive of your organization’s strategic objectives. In the portfolio management environment, there is a predefined process for selecting projects and a uniform process for evaluating their success. Learn the tools and techniques to establish and enhance project portfolio management in your organization.

This is a required class for those pursuing the Project Management Certificate and the recommended first class for those without prior project management experience. 5025-9876 Feb 7-Mar 19 Online

5025-9928 June 14-15 Fee: $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs

5025-9487 Feb 9-10 Face-to-Face 5025-9488 Apr 27-28 Face-to-Face 5025-9904 May 8-June 18 Online 5025-9489 June 12-13 Face-to-Face $845 Sandra Hoskins, ISP, ITCP, PMP 1.4 CEUs, 14 PDUs, 14 CDUs

• Create customized Certificate programs for your staff

Contact sce-customized@uwm.edu 414-227-3243

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I would highly recommend taking continuing education courses at UWM SCE. The courses are extremely beneficial and the instructors are insightful. The value you receive from the courses will help you in your career. – ELIAS EITSERT, ORGANIC VALLEY INFLUENCE WITHOUT AUTHORITY

University of Wisconsin-Milwaukee School of Continuing Education


Return on Investment: Determining and Communicating the Project Value Traditional ROI calculations are increasingly being criticized for telling only part of the necessary story – affecting all types of projects, but often causing the greatest difficulty in areas like IT, where benefits may seem intangible and frequent overruns impact the credibility of estimates. Uncover 22 pitfalls that render common ROI determinations meaningless, and learn instead how to calculate a project’s real value. Offered in Fall 2017 NEW Selecting

the Right Methodology for Project Success

ONLINE or FACE-TO-FACE

Building a Strong Foundation through Employee On-Boarding Who benefits the most from on-board training: the new employee or the organization? The answer is both. When a new employee feels welcomed and is provided with all the tools they need to be successful in their role, they will be able to quickly make an impact within the organization and become an integral partner in meeting the companies’ goals and objectives. 5040-9795 June 6 $199, $179 if registered by May 23 Aaron Heyne, 0.4 CEUs

Project success starts with selecting the best methodology for your business context and project constraints. Fundamental factors such as scope, budget, resource, time and quality all contribute to determining if a methodology is right for your project. Through real-world application, learn an overview of software development and project management methodologies. Take what you have learned back to your organization to analyze existing projects in need of a methodology reboot. 5025-9926 Mar 23-24 $845 Sally Anlin, PMP, CSM 1.2 CEUs

The amount of data available to businesses and other organizations is expanding every day. Innovative “big data” applications capture headlines and market share, but how can you use data to improve your projects and operational performance? Improve your understanding of data and statistics by learning about and discussing the essentials of data, analyzing data and making business decisions with data in this seminar. Explore application examples and a case study.

Master Trainer Capstone Project and Presentation ONLINE or FACE-TO-FACE

The Master Trainer Capstone project requires that you demonstrate your complete mastery of the entire training development and delivery process, instructor led or otherwise. You will complete a needs assessment, construct program and learning objectives, format and create support materials, design an evaluation strategy, etc. The capstone also requires you present your training program while demonstrating clear correlations with the design steps.

Gain the knowledge and skills to create compelling and effective training programs. Learn how to effectively manage what happens before, during, and after training. This course provides a comprehensive foundation in professional training using the ADDIE model as a framework. 5010-9791 Feb 6-Mar 20 Online $975, $925 if registered by Jan 23 5010-9788 Mar 8-10 Face-to-Face $895, $845 if registered by Feb 22 Rodney (Buck) Hillestad, 2.1 CEUs

Train the Trainer Unit II: Presentation and Delivery of Training Programs The quality of the presenter often determines the effectiveness of a program. Turn any program into a valuable experience by learning to present effectively, explore group-learning techniques and gain solutions for challenging situations. 5010-9790 Apr 3-May 15 Online $975, $925 if registered by Mar 20 5010-9787 May 10-12 Face-to-Face $895, $845 if registered by Apr 26 Rodney (Buck) Hillestad, 2.1 CEUs

5010-9536 Register at anytime Online 5010-9789 May 17 Face-to-Face $795 Rodney (Buck) Hillestad, 4 CEUs

Survey Design: Beyond the Basics

SOLUTIONFOCUSED BUSINESS PROFESSIONAL

Acquire knowledge and build skills to create scientifically sound organizational surveys, or advise others on how to do so. Gain the background information needed to make sound recommendations if asked to evaluate vendorprovided surveys. Learn how to analyze the common mistakes made in many organizational surveys that result in the collection of faulty data; discover 16 practical solutions and tips for overcoming these mistakes; and examine how to make sense out of the quantitative and qualitative data collected.

Solution-Focused Business Professional ONLINE

5040-9848 Apr 12 $395, $375 if registered by Mar 29 Kenneth Phillips, CPLP, 0.7 CEUs

5010-9805 Mar 26-July 23 $1,795, $1,495 if registered by Mar 12 Mark McKergow, 5 CEUs

For more information uwm.edu/sce-business

Courses

Using Data for Business Strategy and Decisions

5025-9365 Mar 16-17 $845 Joe Brancaccio 1.4 CEUs, 14 PDUs, 14 CDUs

TRAINING

Train the Trainer Unit I: Design and Development of Training Programs

The powerful and pragmatic Solution-Focused (SF) approach, originally developed for therapy, is now being used by organizations around the world. SF is a radically simple, effective and proven approach to change. SF is all about building on what’s working, not fixing what isn’t. It can help build progress in the toughest situation, even where other problem-solving methods fail to give traction.

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WOMEN’S LEADERSHIP

REGISTER

WiSE Breakfast Series Membership

TODAY.

The Women in Science & Engineering (WiSE) Breakfast Series provides constructive insight into the issues women face in these fields, and helps you build a new professional network. Held the first Thursday of every month, each breakfast forum focuses on a new topic, and provides resources and solutions for career success. Moderators are real-life women engineers and professionals.

LEARN TOMORROW. UWM SCE BUSINESS PROGRAMS

Business Analysis Business Analytics & Data Tools

Become a WiSE member and get free registration to each session, with continental breakfast included. The membership fee for professional members is just $60 per year and $20 per year for students. Register: uwm.edu/sce-wise Contact: Marcia Gabriel, 414-227-3378 or gabrielm@uwm.edu

2017 Women Leaders Conference Back by popular demand, the 8th Annual Women Leaders Conference returns for a day of inspiring education. The conference features well-known keynote speakers, plus many concurrent sessions covering a wide range of important topics. Attendees learn from accomplished women leaders and discover how to empower themselves while networking with more than 400 like-minded professionals. Date: Friday, Mar 3 Location: Pfister Hotel Fee: $375 Website: uwm.edu/sce-womenleaders Contact: Mary Piwaron 414-227-3216

Business Communication

Courses

Digital Marketing Human Resources Labor Relations Management & Leadership Development Organizational Development Project Management Training Women’s Leadership

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University of Wisconsin-Milwaukee School of Continuing Education


KEY INFORMATION

How to Register The registration process is quick and easy. Program registration can be done online, by phone or in person. Because we offer non-credit, professional development, you do not have to apply or be enrolled at UWM.

1

ONLINE Go to uwm.edu/sce Enter the 8-digit program number from the catalog listing into our websites search tool. Review course details and click register now at the bottom of the page.

2

Analyzing and Validating Business Requirements 5025-9348 April 3-4 $845

5025-9348

PHONE Direct 414-227-3200 Toll Free 800-222-3623

3

IN-PERSON We are located in the Plankinton Building adjacent to The Shops of Grand Avenue. School of Continuing Education 161 W. Wisconsin Ave, 6th Floor Milwaukee, WI 53203 Open M-F 8am-5pm CST

Program Cancellations/Refunds

With more than 1,000 professional development and personal enrichment programs to choose from, learning opportunities abound at the UWM School of Continuing Education.

A full refund is issued to program participants if the School of Continuing Education cancels a program for any reason. Participant withdrawals made at least two weeks (14 days) prior to the start of a program can receive a 100% refund. When a participant withdraws less than two weeks prior to the program start, participants may have their fees transferred one time to any currently available program, otherwise participants will receive a refund minus a 20% administrative fee. For programs with a fee of $35 or less, no refund will be given. Once a program has begun, refunds are no longer issued.

College for Kids and Teens

Early Childhood

Engineering

Human Services

Osher Lifelong Learning Institute at the University of Wisconsin Milwaukee •

Where to Stay Visit uwm.edu/sce-hotels for an abundance of nearby lodging and entertainment options.

For more information uwm.edu/sce-business

CONFERENCE

CENTER Downtown Convenience without the Downtown Price. Host your next meeting, training or conference right in the heart of Milwaukee – and let us take care of the details. With rooms to suit 2 to 200 guests, registration services, catering, parking and event-planning support, we’re full-service, and you get it all for less.

Key Information

Discover the Possibilities

UWM SCHOOL OF CONTINUING EDUCATION

uwm.edu/sce-conferencecenter In Partnership with UW-Extension. No Wisconsin tax dollars were used in the printing of this publication.

800-222-3623

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Nonprofit Organization U.S. Postage

PAID

Milwaukee, WI Permit No. 864

161 W. Wisconsin Ave., Ste., 6000 Milwaukee, WI 53203-2602

!

DON’T FORGET TO USE THESE CODES WHEN REGISTERING

Your Keycode:

WPDF Your Message Code:

AU-30-16-W

UWM SCHOOL OF CONTINUING EDUCATION

BUSINESS 2017 SPRING CATALOG

Professional Development Courses and Certificates REGISTER TODAY AT UWM.EDU/SCE

This is best investment in continuing education in the state. This program really stretches my learning budget. Also, I’ve always immediately applied something I learned in class to my workplace. –

PAT LYNCH, AURORA HEALTH CARE, INFLUENCE WITHOUT AUTHORITY

Message Code: AU-30-16-W

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University of Wisconsin-Milwaukee School of Continuing Education

UWM School of Continuing Education Business Catalog  

Training for business analysis, business analytics & data tools, business communication, digital marketing, human resources, labor relations...

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