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Spring 2019

HUMAN SERVICES Professional Development Courses and Certificates




Table of Contents

ANGELA KELBER Director 414-227-3314

Social Work, Marriage/Family Therapy & Counseling......4-6

GEVON DAYNUAH Program Manager – Human Services 414-227-3351

Solution-Focused Business Professional.............................. 9

Trauma Counseling.................................................................6-8 Solution-Focused Brief Therapy............................................. 8

SHIRLEY BURKS Program Manager – Nonprofit Education 414-227-3157

Mediation.................................................................................... 9 AODA Clinical Supervision..................................................... 10 Ethics and Boundaries for Psychologists............................ 11 Youth Work Development....................................................... 11 Nonprofit Education...........................................................12-13 Registration Information......................................................... 15

Why Choose UWM’s School of Continuing Education? The UWM School of Continuing Education is the largest provider of professional development in southeastern Wisconsin, serving more than 15,000 participants each year and offering over 1,000 programs. Continuing Education is one of 15 schools and colleges at the University of Wisconsin-Milwaukee, which is recognized as one of the nation’s top research universities. Our state-of-the-art classrooms and conference center are located in downtown Milwaukee.

Human Services Certificates

The UWM School of Continuing Education professional development courses and certificate programs are ideal for those interested in launching, advancing or changing careers.

• Nonprofit Management

• EMDR Therapy Basic Training • Family Mediation • Solution-Focused Brief Therapy • Trauma Counseling ONLINE Nonprofit Certificates • Introductory Nonprofit ONLINE

• Increase your value in the workplace and gain relevant skills you can apply immediately on the job • Learn from local and national industry experts with real-world knowledge and advice • Network and share experiences with like-minded professionals from southeastern Wisconsin’s leading organizations


University of Wisconsin-Milwaukee School of Continuing Education

RENEW YOUR LICENSE With so many human services courses to choose from, including online options, it’s easy to earn continuing education (CE), continuing education units (CEUs), continuing education hours (CEHs), and fulfill the requirements for licensure renewal. Social Workers The courses throughout this catalog meet the licensure requirements for continuing education hours for Marriage & Family Therapy, Counseling & Social Workers. Plan ahead for 2019! Enroll today to meet the February 28, 2019 deadline for licensure renewal. Psychologists Great news for psychologists. Continuing Education credit for a variety of programs identified by are awarded by Commonwealth Educational Seminars (CES) for psychologists. CES is approved by the American Psychological Association (APA) to offer continuing education credit programs. CES maintains responsibility for this program and its content. Locate the course, and register today!

FLEXIBLE FORMATS Online Courses Experience the flexibility and convenience of online courses—all you need is an internet connection!

Face-to-Face Enjoy direct engagement in a classroom environment.

CEUs 10 hrs of instruction = 1 CEU* *Other professional development credentials assigned by program

FEI BEHAVIORAL HEALTH FEI is wholly owned by the Alliance for Strong Families and Communities, a national network of social sector organizations working to achieve its vision of a healthy and equitable society. The UWM School of Continuing Education offers discounts on courses to FEI Behavioral Health members.


For more information



SOCIAL WORK, MARRIAGE/ FAMILY THERAPY & COUNSELING Take advantage of our face-to-face and online programs that meet the Marriage & Family Therapy, Counseling & Social Worker licensure requirements for continuing education hours. (Note: The Online Interactive Social Work Ethics and Boundaries course meets the State of WI requirements.)

Develop an understanding of the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) population in the United States, including demographic characteristics and sociopolitical history, in order to discern influences on mental health. Discuss specific topics such as LGBTQ identity, intersection of multiple identities and social class. Learning Outcomes

Learning Outcomes

• Learn the demographic characteristics and influences for LGBTQ individuals and communities

• Increase awareness of culture and cultural values of LGBTQ individuals and communities

Fulfill the state requirement for ethics and boundaries training with this instructor-led, interactive online course that can be taken from anywhere: your home, office, even when you travel. You must complete the program during the month in which you register. Assignments are submitted weekly to the instructor. Participate in case discussions and explore examples that were referred to the state in order to prepare yourself for a variety of potential situations and successfully guide your practice through them. Learning Outcomes • Avoid common ethical violations and reduce personal liability in the practice of social work

• Recognize the many contexts of grief and loss, including disenfranchised grief • Understand how clients can be affected by grief and loss: cognitively, socially, emotionally, spiritually and physically • Develop skills to enhance clients’ experiences of resilience and renewal

7740-10548 Jan 1-31 Online $99 Devin Thomas 0.7 CEUs, 7 CEHs

7740-10591 Jan 17-18, 8:30am-4:30pm $395 Kate Greenway, MS, LPC 1.4 CEUs, 14 CEHs

Essential Skills for Human Services Supervisors ONLINE

Compassion Fatigue

Understand management roles and responsibilities, including the art of leadership, motivation, communication and delegation. Acquire the supervisor skills necessary to “hit the ground running” as a new or prospective supervisor, or take the opportunity to refresh your dexterity as a seasoned human services supervisor. Learning Outcomes

• Apply ethical decision-making models to your future thinking

• Optimize communication opportunities and deliver instructions clearly

7740-10540 Jan 1-31 Online $99 Barbara Bartlein, RN, LCSW 0.4 CEUs, 4 CEHs

• Handle formal performance appraisals and provide productive feedback

7740-11476 Feb 1-28 Online $99 Barbara Bartlein, RN, LCSW 0.4 CEUs, 4 CEHs

The Healing Mystery of Grief and Loss The experience of grief can come to us in many different ways, including: the death of a loved one; loss of family, friends or community; a medical or psycho-spiritual crisis; divorce or relationship breakup; the loss of a career, job or home; the challenges of aging or disability; and the loss of our health/vitality/physical/sexual functioning. Grief and loss can be debilitating to your clients if not addressed.

• Understand the sociopolitical and historical issues for LGBTQ communities

Social Work Ethics and Boundaries Interactive ONLINE

• Understand the Code of Ethics from the National Association of Social Workers

Multicultural Knowledge of Mental Health Practices: Working With LGBTQ ONLINE

• Apply a proven conflict management methodology and tweak your style 7740-10541 Jan 14-Feb 25 Online $395 Rodney (Buck) Hillestad 1.4 CEUs, 14 CEHs

Compassion fatigue is a form of burnout that manifests itself as physical, emotional and spiritual exhaustion. It has been referred to as the “cost of caring” for health care practitioners and others who work in helping professions. Review the latest research on the biology of compassion, develop a better understanding of fatigue and learn to prevent it. Learning Outcomes • Understand who is most vulnerable to compassion fatigue • Review new research into the biology of compassion • Learn how to construct systems to create more time 7740-10862 Jan 25, 12:30-4:30pm $99 Barbara Bartlein, RN, LCSW 0.4 CEUs, 4 CEHs

7740-11477 Mar 1-31 Online $99 Barbara Bartlein, RN, LCSW 0.4 CEUs, 4 CEHs


University of Wisconsin-Milwaukee School of Continuing Education

Social Work Ethics and Boundaries

Couples Counselor Training

Fulfill the state requirement for ethics and boundaries training. Examine boundaries in relationships and discuss the importance of ethics. Explore models used for ethical decision-making. Learning Outcomes • Avoid common ethical violations and reduce personal liability in the practice of social work by developing a solid understanding of the past • Understand the Code of Ethics from the National Association of Social Workers • Apply ethical decision-making models to your future thinking 7740-10734 Jan 25, 8am-Noon $99 Barbara Bartlein, RN, LCSW 0.4 CEUs, 4 CEHs 7740-10735 Feb 22, 8am-Noon $99 Barbara Bartlein, RN, LCSW 0.4 CEUs, 4 CEHs

Mind-Body Tools for Mental Health Clinicians Explore stress resilience, somatic awareness, creative expression and guided imagery as therapeutic tools through active and experiential learning. Gain fresh perspectives and new ways to think about the mind-body connection, along with practical and innovative techniques to use with your clients. Our focus is on cultivating compassionate therapeutic presence and positive mind-body states, rather than on pathology. Expand your model of therapy to become more comprehensive, collaborative and creative. Learning Outcomes • Explore the link between stress and emotional/ physical challenges • Increase awareness of how the mind-body process can buffer the stress response and self-regulate anxiety, depression, energy levels and mood swings • Understand the history behind current research and the interconnection between neuroscience and mind-body wellness practices

Learn about the top three myths that sabotage relationships, building blocks that all couples must master and strategies for constructive arguments between couples in this course, which is based on the best-selling book, “Why Did I Marry You Anyway?” Download a free couple’s workbook and take advantage of quizzes and assignments to use in your couples counseling. Learning Outcomes • Understand the top three issues that couples argue about • Learn the two building blocks of a long-term relationship and why love is not enough • Identify patterns of communication that couples use and how to help them create positive habits 7740-10732 Feb 22, 12:30-4:30pm $99 Barbara Bartlein, RN, LCSW 0.4 CEUs, 4 CEHs

Problem Behavior in the Home – How to Help Struggling Parents Understand the guiding principles of Parent Management Training (PMT), a researchsupported parenting intervention based on social learning techniques. Help parents acquire simple, culturally sensitive, easy-to-learn skills to better manage noncompliant, aggressive, or other forms of problem behavior in children and adolescents. This course addresses the how-to’s of explaining simple point systems, the correct use of timeout, the use and misuse of grounding and other punishments, and the building of responsibility in adolescents.

Self-Management Skills for Adolescents and Young Adults Designed for professionals in counseling relationships and interested others. Understand and explore the uses of a cognitive-behavioral therapy (CBT) approach to managing emotions and behavior, applying the insights of Meichenbaum, Ellis, and Beck. Gain a perspective on helping clients recognize the critical relationships among thinking, feeling and behaving. Help clients learn to apply practical and effective self-management techniques to problematic levels of depression, anxiety and anger. Learning Outcomes • Describe the evolution cognitive behavioral therapy and the principal contributions of its major developers • Explain the reciprocal relationship among cognitions, feelings and behavior as they apply to client well-being • Discuss how to train clients in techniques such as self-instruction, productive homework and rational self-analysis 7740-10568 Apr 16, 9am-5pm $229 James Larson, PhD 0.7 CEUs, 7 CEHs

Learning Outcomes • Describe the application of critical behavioral principles to parenting practices • Learn why exclusive focus on suppressing problem behavior is ineffective • Explain how to teach parents to identify and reinforce desirable behavior 7740-10572 Mar 19, 9am-5pm $229 James Larson, PhD 0.7 CEUs, 7 CEHs

7740-10573 Jan 31-Feb 1, 8:30am-4:30pm $395 Kate Greenway, MS, LPC 1.4 CEUs, 14 CEHs

For more information



Trauma Counseling II: Assessment, Interventions and Applications in Trauma Treatment ONLINE

TRAUMA COUNSELING For those affected, trauma is like an invisible wound – those on the outside never know what is lurking beneath the surface. The silver lining is that there are many human service professionals who dedicate their lives to helping the individuals, families and communities affected.

Trauma Counseling I: Understanding Trauma and Providing Trauma-Informed Care Multicultural Knowledge of Mental Health Practices: Working With African Americans ONLINE

Gain essential multicultural mental health information as it pertains to African Americans in the United States, including demographics and sociocultural and political histories. As the number of African Americans involved in the criminal justice and human service systems continues to increase, it has become a critical need to exam the historical trauma of African Americans in determining the basis and outcomes of mental health issues in their community. This course addresses areas related to perceived racism, demographic characteristics, historical factors, and sociopolitical issues for African Americans and how they influence and impact mental health. Specific topics such as identity, cultural values, religion and spirituality, traditional health beliefs, gender role socialization, and social class will also be discussed. Attention will be given to influential contemporary issues and practice considerations.


Gain an understanding of what defines an experience as traumatic and the effects of trauma on the brain, the body and emotions. Explore the distinctions between various mental health issues related to trauma, including post-trauma growth and resilience. Participants also receive self-care tools to help them recognize when working with trauma survivors is taking its toll.

This noncredit course offers an overview of assessment and evidence-based and alternative intervention modalities. From psychological first aid to multidisciplinary care, we explore many approaches to trauma treatment for adults and children. This program benefits professionals in the mental health field and other service providers who want to better understand the best practices in trauma treatment. Learning Outcomes • Get an introduction to trauma interventions from immediate to long-term approaches • Gain a basic understanding of DSM 5 diagnoses related to trauma • Learn the definition and overview of evidencebased and alternative modalities

7750-10719 June 3-Aug 12 Online $1,375, $1,275 if registered by May 3 Rae Anne Frey, PhD, Patricia Clason 4 CEUs, 40 CEHs, 40 CEs (APA approved)

Learning Outcomes • Gain an overview of the professional literature addressing traumatic events among various populations, describing risk factors, vulnerability and effects • Define what makes an experience traumatic and the causes, responses and long-term effects of trauma on physical and emotional health • Be introduced to the neurobiological process of traumatic reaction, including the impact of traumatic experience on development, memory, learning, attachment, social skills, relationship and intimacy

Learning Outcomes • Learn the demographic characteristics and influences for African American individuals and communities • Understand the sociopolitical and historical issues for African American communities

7750-10856 Mar 4-May 6 Online $1,375, $1,275 if registered by Feb 4 Rae Anne Frey, PhD, Patricia Clason 4 CEUs, 40 CEHs, 40 CEs (APA approved)

• Increase awareness of culture and cultural values of African American individuals, families and communities 7740-10549 June 1-30 Online $99 Michael Berkley 0.7 CEUs, 7 CEHs


– Debra Trakel, Trauma Counseling Certificate

University of Wisconsin-Milwaukee School of Continuing Education

NEW Understanding Reintegration: Balancing Civilian and Military Cultures


Upon joining the military, service members quickly become part of a unique culture with a set of values, customs and rules that sets them apart from the civilian world. When we welcome veterans home, we may notice them struggle with readapting to civilian culture. The truth is, they lived in a different world during their military service and there is inevitably a learning curve in coming home and shifting gears. We offer this course to help family members, employers, providers of services and other veteran supporters learn about the unique challenges faced by veterans and what you can do to help them transition home.

Eye Movement Desensitization and Reprocessing (EMDR) therapy is a comprehensive psychotherapy that accelerates the treatment of a wide range of pathologies and self-esteem issues related to disturbing events and present life conditions. This interactional, standardized approach has been empirically tested in more than 24 randomized controlled studies with trauma patients, and hundreds of published case reports evaluating a considerable range of presenting complaints, including depression, anxiety, phobias, excessive grief, somatic conditions and addictions. As an integrative psychotherapy approach, EMDR therapy is compatible with all contemporary paradigms including psychodynamic, cognitivebehavioral, experiential and systemic. A six-day program that is composed of Parts 1 and 2 consists of 20 hours of didactic, 20 hours of small group practice and 10 hours of consultation. Each part of the experiential training weekend consists of 10 hours of didactic (lecture and videotaped demonstrations) and 10 hours of supervised small group practice. Participants have ample opportunity to discuss their cases throughout the course and evaluate how EMDR therapy can be applied. Part 1 • Identify three components of the EMDR therapy designed to provide effective treatment with clients • Describe three important existing research studies • Name the eight phases of EMDR therapy for comprehensive treatment and how to implement the phases with clients Part 2

Learning Outcomes • Definition of trauma, PTSD, moral injury and TBI • Understanding trauma-informed care • Differences between military and civilian cultures

Post-Traumatic Growth – How to Build Resiliency in Recovery Explore why some people are more resilient and what can be done to build resiliency and avoid post-traumatic stress syndrome. Resilience is adapting to hardships, adversity and tough turns in life. All of us are faced with these events in our lives. Some are small; some are very significant. One’s mental health, usefulness and quality of life are greatly enhanced by becoming skilled at resilience and recovery. Post-traumatic stress syndrome is not the only outcome from trauma; some people experience post-traumatic growth (PTG). Learning Outcomes • Define Post-Traumatic Stress Disorder, Post-Traumatic Growth and resiliency

Learning Outcomes

• Explore factors that create resilience, from child to adult

• Describe protocols for closing down incomplete sessions

7750-11256 Jan 14-Feb 4 Online $295 Patricia Clason 0.7 CEUs, 7 CEHs

7750-11560 Feb 28-Mar 2 & June 6-8, 8:30am-5:30pm Note: Attend Feb 28-Mar 2 and June 6-8 to complete the certificate $1,800 Wendy Freitag, PhD 4.2 CEUs, 42 CEHs, 42 CEs (APA approved)

Trauma-Informed Care – What Is It? Why Now? How to Be a TIC Provider Gain an understanding of why trauma-informed care matters and how it makes a difference in the quality of care and relationships with clients. Leave with a template for providing traumainformed care and for taking care of yourself as a provider of trauma treatment services. What started with the recognition of PTSD in Vietnam veterans has evolved into an approach used in medical care, therapy and even in business and customer service.

• Describe three strategies to identify and effectively resolve problem areas in the utilization of EMDR therapy

• Describe three resources to use with difficult or resistant clients

7750-11481 Feb 5, 8:30am-4:30pm $295 Patricia Clason, Rae Anne Frey, PhD 0.7 CEUs, 7 CEHs

• Understand the process of post-traumatic growth

7750-10641 Feb 6, 8:30am-4:30pm $295 Patricia Clason 0.7 CEUs, 7 CEHs

For more information

• Learn how the trauma-informed care (TIC) movement came to be • Learn the definition of TIC • Understand what it means to be a TIC provider and a TIC organization 7750-10642 Feb 28, 8:30am-4:30pm $295 Patricia Clason 0.7 CEUs, 7 CEHs



Prolonged Exposure for PTSD: A Step-by-Step Guide


This workshop focuses on the prolonged exposure (PE) treatment model as applied to individuals with post-traumatic stress disorder (PTSD). We review the essential diagnostic criteria, summarize the evidence base supporting the efficacy of PE, discuss contraindications for PE, and give an overview of how PE treatment is conducted in both outpatient and intensive settings. Participants learn how to conduct PE through didactics, videos and hands-on exercises to prepare for them for the skills they implement to help their clients.

Solution-Focused Brief Therapy (SFBT) examines the philosophical foundation of social constructivism, successful termination criteria in goal negotiations and an approach to interviewing for solutions.

Learning Outcomes • Indicate the efficacy of prolonged exposure (PE) treatment


• List and explain the contraindications for PE for PTSD • Understand and apply PE techniques in an outpatient or intensive outpatient approach

7750-10662 Apr 26, 8:30am-4:30pm $229 Chad Wetterneck, PhD 0.7 CEUs, 7 CEHs, 7 CEs (APA approved)

Trauma First Aid: When and How to Safely Help

Working With Trauma – Choosing Your Approach An estimated 70 percent of adults in the United States have experienced a traumatic event at least once in their lives, and up to 20 percent of these people go on to develop post-traumatic stress disorder, or PTSD. Gain skills to help your clients live with the effects of their trauma experience. Learn what it means to work with trauma and how to help your client understand trauma and its effects. Learning Outcomes • Learn the guidelines for safe trauma therapy • Discover the connections between the brain, body and emotions • Learn how to describe trauma, PTSD, hijacked brain and more in ways the client can understand 7750-10664 May 15, 8:30am-4:30pm $295 Patricia Clason 0.7 CEUs, 7 CEHs

An emotional first aid kit contains practices and creative interventions that can help someone who has experienced trauma and needs support. It also comes with a set of guidelines to prevent further traumatization. Together we will unpack this kit, explore the tools of trauma first aid and practice using them to prepare you to help others in time of need. Learning Outcomes • Learn the four stages of processing trauma • Understand the seven golden rules of emotional first aid

This certificate is designed for therapists and professionals working in all areas of human services, from family counseling to psychiatric problems. Although SFBT can’t cure a psychiatric condition, the tools learned in this therapy can help patients reach goals and build hope. Within the program, a true community of professionals has been established to learn, discuss and practice current theories and strategies of SFBT. Learning Outcomes • Describe the theoretical differences between problem-solving and solutionbuilding treatment models • Identify the solution-building conversations when listening in, or observe a session • Plan and carry out a “solution-building conversation” with clients 7740-11479 Mar 25-July 15 Online $1,295 Teri Pichot, LCSW, MAC, LAC 5 CEUs, 50 CEHs

• Know the difference between compassion and sympathy 7750-10666 June 11, 8:30am-4:30pm $295 Patricia Clason 0.7 CEUs, 7 CEHs

Become a web developer in 6 months with a coding bootcamp.


University of Wisconsin-Milwaukee School of Continuing Education

SOLUTION-FOCUSED BUSINESS PROFESSIONAL The powerful and pragmatic SolutionFocused (SF) approach used by organizations around the world. SF is a radically simple, effective and proven approach to change. SF is all about building on what’s working, not fixing what isn’t. It can help build progress in the toughest situation, even where other problem-solving methods fail to give traction.


In this 16-week online course, you work directly with Solution Focus pioneer Mark McKergow. Through his expert instruction, you can gain full understanding of the SF approach, necessary tools for adopting SF practices and real-life applications for your new skills. 7740-11498 Mar 24-July 28 Online $1795, $1595 if registered by Mar 10 Mark McKergow 5 CEUs

MEDIATION The ever-expanding and ever-changing field of family mediation covers all aspects of concerns. From divorce and custody disputes to separation of nevermarried couples and estates, the ability to mediate effectively is in demand now more than ever. Whether your career is in law or education, the skills you learn to foster understanding, cooperation and agreement work for both parties, greatly improving your opportunities in the workplace.

FAMILY MEDIATION CERTIFICATE The 40-hour Family Mediation Certificate (through a five-day course) provides the necessary background for conflict resolution services in all aspects of family concerns from divorce, custody disputes, separation of never-married or same-gender couples to intact marriages, family businesses and estates. It meets the criteria for Wisconsin Act 355 mediating parenting plans, Wisconsin Association of Mediators Model Standards for Training and received the approval of the Association for Conflict Resolution. The pre-approval eliminates delay and eases the application process for designation of Advanced Practitioner. This course is distinguished by its focus on strengthening family functioning in the context of adversity. The foundation can be applied to any process for managing disputes. Earn the certificate by completing the full 40-hour, five-day course.

7740-10709 Mar 6-8 & Apr 9-10, 8:30am-5:30pm Note: Attend Mar 6-8 and Apr 9-10 to complete the certificate $1,395 Sue Bronson, MS 4 CEUs, 40 CEHs, 35 CLEs, 40 CEs (APA approved)

For more information

Mediating With an Awareness of Domestic Violence – Advanced Mediation Skills Most mediators know the basics of domestic violence. Learn how to hone your skill for subtle cues of a controlling relationship. Identify ways to see violent behavior and know what to do with the information you gather. The focus of this workshop is on behaviors and practical solutions for these precarious cases. Learning Outcomes • Identify whether abuse is an issue using assessment tools • Determine the nature and context of the abuse • Develop strategies for addressing these challenges 7740-10710 Feb 8, 8:30am-4:30pm $295 Sue Bronson, MS 0.7 CEUs, 7 CEHs

Asking Questions That Matter – The Science and the Art of Effective Mediation Asking good questions is basic to practicing mediation. Finding the questions that matter is the art form of advanced mediation. Learn five essential questions for good mediation, the science of forming a good question, and how to tap into our inner wisdom for thoughtful questions that make a difference in the moment. Walk away with tools to forming new questions and when to use them. Learning Outcomes • Identify five essential questions to help people clarify perspective and make decisions • Describe the process of matching the functioning brain with effective questions • List at least three sources to draw on for a “magical moment” in mediation that expands the choices for interventions 7740-10708 Apr 5, 8:30am-4:30pm $295 Sue Bronson, MS 0.7 CEUs, 7 CEHs



2. D  evelopmental Stages: Supervisee/Supervisor


The objective is to learn Stoltenberg and Delworth’s Integrated Development Model and The Treatment Model approach. This course helps identify three stages of counselors and their characteristics at each stage. Learn how to trace counselor progress in terms of three structures within eight competency domains comparable to 12 core functions. In addition, learn how to foster your supervisee’s growth from student to colleague to expert.

With an emphasis on practical application of the outcome literature and best practices in clinical supervision, you will explore requirements, assessment and evaluation, methods and techniques, ethics, and boundaries. This 30-hour program meets the State of Wisconsin education training requirements for licensure as a clinical supervisor of substance abuse counselors.

Learning Outcomes

The program is comprised of five days of training. Participants may enroll in the entire program or individual sessions.

• Learn the importance of an Individual Development Plan for your supervisees

1. Assessing and Evaluating My Supervisee

• Define the roles and models for clinical supervision • Understand how to help your supervisee develop through clinical supervision process

7740-11518 Feb 26, 9am-4pm $229 Kenneth Ginlack, MSW, APSW, CSAC, ICS 0.6 CEUs, 6 CEHs

4. Professional Responsibility/ Ethics and Boundaries in Clinical Supervision Learn how to operate within the boundaries of legal and ethical codes and regulations for the protection of all parties, including the agency, administration, staff and clients. Legal and ethical issues of supervision include direct and vicarious liability, confidentiality, informed consent and due process, supervisor and supervisee scope of competence and practice, and dual relationships. Learning Outcomes • Understand the legal requirements of clinical supervisors • Discover the importance of ethics and boundaries in clinical supervision • Learn legal issues clinical supervisors may face 7740-11525 Apr 16, 9am-4pm $229 Kenneth Ginlack, MSW, APSW, CSAC, ICS 0.6 CEUs, 6 CEHs

Understand the roles, goals and principles of clinical supervision, including the four foci of clinical supervision. Learn how to get to know your supervisee by assessing and evaluating techniques, intervention skills and observation methods by collecting pertinent data. This course addresses relationship concerns, parallel process, counselor/supervisor relationships, client/ counselor/supervisor relationships, resistance, boundaries and expectations of supervision. Learning Outcomes • Understand the principles and role of clinical supervision • Learn how to assess and evaluate your supervisee in clinical supervision • Address relationship concerns in clinical supervision 7740-11516 Jan 29, 9am-4pm $229 Kenneth Ginlack, MSW, APSW, CSAC, ICS 0.6 CEUs, 6 CEHs

3. C  linical Supervision and Organizational Methods

5. Techniques and Methods of Clinical Supervision

This course helps supervisors learn how to manage in their agency and assess organizational readiness. It outlines the pros and cons of wearing both hats as an administrator and clinical supervisor, and how it can affect good supervision. The course helps you identify and use best practices in your agency. Understand how good supervision supports evidence-based practice and helps with retention and morale.

Learn methods and techniques for clinical supervision regardless of the modality used. Methods include case consultation, written activities such as verbatim and process recordings, audio and videotaping, and live observation. Techniques include modeling, skill demonstrations and role playing. Learn the advantages and disadvantages of each method.

Learning Outcomes

• Learn methods of clinical supervision

• Understand contextual factors in clinical supervision

• How to structure and document supervision

• Learn the stages of developing objectives of clinical supervision • Implement clinical supervision within the agency 7740-11521 Mar 26, 9am-4pm $229 Kenneth Ginlack, MSW, APSW, CSAC, ICS 0.6 CEUs, 6 CEHs 10

Learning Outcomes

• Differentiate the impact of various intervention strategies 7740-11527 May 21, 9am-4pm $229 Kenneth Ginlack, MSW, APSW, CSAC, ICS 0.6 CEUs, 6 CEHs

University of Wisconsin-Milwaukee School of Continuing Education

ETHICS AND BOUNDARIES FOR PSYCHOLOGISTS Ethics and Boundaries for Psychologists Fulfill six hours of the state requirements for continuing education with this instructor-led, interactive online or face-to-face course. Participate in case discussions and explore examples that were referred to the state in order to prepare yourself for a variety of potential situations in psychology practice. Avoid common ethical violations and reduce personal liability in the practice of psychology by developing a solid understanding of the Code of Ethics for Psychologists developed by the APA. Learning Outcomes • Learn how to apply ethical decision-making models to potential problems in practice • Recognize high-risk clients • Know the difference between personal and professional relationships

7740-10553 Jan 1-31 Online $159 Barbara Bartlein, RN, LCSW 0.6 CEUs, 6 CEHs, 6 CEs (APA approved) 7740-11501 Apr 1-30 Online $159 Barbara Bartlein, RN, LCSW 0.6 CEUs, 6 CEHs, 6 CEs (APA approved) 7740-11502 July 1-31 Online $159 Barbara Bartlein, RN, LCSW 0.6 CEUs, 6 CEHs, 6 CEs (APA approved)

NEW Foster Parents and Young Children: Using Rewards and Punishments Safely and Effectively

YOUTH WORK DEVELOPMENT Youth training programs are geared towards residential, group home, foster, kinship and shelter care youth work professionals. These programs, in alignment with the State of Wisconsin Regulatory Standards, focus on engaging youth.

Foster Parents and Teens: Insights and Strategies for a Smoother Relationship NEW

This interactive, four-hour mini-course designed for busy foster parents provides useful yet practical ideas to lessen the often-stressful job of parenting teenagers. Problems such as anger displays, obeying house rules, chore completion, verbal disrespect and experimental substance abuse are covered. The “growth-oriented” approach is designed to smooth the parent-child relationship and help the young person learn to make independent decisions that are in his or her best interest. School concerns, useful techniques for parent stress management and participant issues are also addressed. Learning Outcomes • Explain the most common social and emotional needs of adolescent foster children • Describe how and why adolescent thinking is different from mature adult thinking • Understand how the link between thinking, feeling and behaving affects teen behavior choices 7740-11557 Jan 31, 8:30am-12:30pm $179, $159 if registered by Jan 17 James Larson PhD 0.4 CEUs, 4 CEHs

This lively, four-hour mini-course is designed for busy foster parents to provide useful yet practical ideas to lessen the often-stressful job of parenting young children. The goal of any home disciplinary action is to help children learn to find their place, adapt and grow within the family. Participants explore the everyday uses of effective, nonabusive techniques such as time out, loss of privileges, positive reinforcement and other procedures, particularly as they apply to the often distinct needs of children referred to foster care. School concerns, useful techniques for parent stress management and participant issues are also addressed. Learning Outcomes • Describe the common functions of childhood behavior and misbehavior • Explain why focusing on the desired behavior rather than the problem behavior is most effective • Learn the uses of positive reinforcement in a home behavior improvement strategy 7740-11565 Mar 7, 8:30am-12:30pm $179, $159 if registered by Feb 21 James Larson PhD 0.4 CEUs, 4 CEUs

YOUTH ENGAGEMENT PRACTICE CERTIFICATE PROGRAM ONLINE Youth Engagement Practice Certificate Program is an online noncredit training program offered by the School of Continuing Education for residential, group home, foster, kinship and shelter care youth work professionals. The Youth Engagement Practice Certificate Program is a 25-hour entry-level program in line with the State of Wisconsin Regulatory Standards with a focus on engaging youth. 7740-10545 Apr 1-May 31 Online $150 Angela Kelber, MS 2.5 CEUs, 25 CEHs

– Sandra Uscanga, Youth Engagement Practice

For more information



NONPROFIT EDUCATION This program area supports public and nonprofit sector managers through partnerships with individuals and organizations in government. The goal is to help improve policies, services and operations. We provide consulting on management issues and connect you with experts throughout UWM and the community.



This online certificate program introduces learners to key current management issues for nonprofit organizations, including fundraising, board and volunteer development, budgeting, reading financial statements, leadership, marketing and setting strategic direction.

This face-to-face certificate program has been designed for people who are committed to serving as professional or volunteer leaders, managers, staff and board members in nonprofit sector organizations, but who do not choose to seek a master’s degree or graduate level certificate at this time.

Get basic knowledge of the nonprofit world through self-guided online workshops. Move at your own pace as you complete each one over the course of 30 days. Upon successful completion, you receive verification. Achieve an average test score of at least 70 percent to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. All sessions are designed for adult learners involved or interested in nonprofit management. 7710-11287 Open enrollment - register any time $699 5.5 CEUs Individual online sessions are also available in topics such as: Budgeting in a Nonprofit Organization 7710-11285 Capital Campaigns 7710-11286 Fundraising for Nonprofit Organizations 7710-11299 How to Read a Nonprofit Financial Statement 7710-11283 Introduction to Grant Writing 7710-11284 Introduction to Nonprofit Management 7710-11325 Leadership in a Nonprofit Organization 7710-11288 Nonprofit Board and Volunteer Development 7710-11307 Principles of Marketing for Nonprofit Organizations 7710-11305 Social Media for Nonprofits 7710-11297 Strategy for Nonprofit Organizations 7710-11289

The curriculum of the Professional Certificate in Nonprofit Management program consists of fifteen 6-hour workshops focused on major nonprofit management and leadership competency areas. To be awarded the certificate, students must complete 15 six-hour workshops. All fees include materials, lunch and parking discount.

Legislative Relations for Nonprofit Managers One of the important roles of the nonprofit sector is to advocate for social and governmental changes. Learn effective methods of public advocacy, whether through direct contact with decision-makers or through grassroots campaigns. 7710-11533 Jan 9, 8:30am-3pm $195, $180 if registered by Dec 26 Dextra Hadnot 0.6 CEUs

Nonprofit Organization Development and Analysis As the leader, you are responsible for assuring that your organization adapts internally to changing times. Learn to assess, introduce and implement change that is successfully incorporated into the organization’s values, culture and operations. 7710-11534 Jan 23, 8:30am-3pm $195, $180 if registered by Jan 9 Shirley Burks 0.6 CEUs

Creative Nonprofit Leadership Hone and grow your leadership skills. Focus on effective approaches to lead a team of people to accomplish shared goals and discover creative ways to achieve positive outcomes. 7710-11553 Feb 6, 8:30am-3pm $195, $180 if registered by Jan 23 Jay Blankenship 0.6 CEUs


University of Wisconsin-Milwaukee School of Continuing Education

Valuable Volunteer Management Tools for Nonprofit Organizations

Nonprofit Marketing and Communications Strategies

Fundraising and Revenue Development for Nonprofits

Volunteers are critical components to the operation of successful nonprofit organizations. Explore best practices for volunteer management including effective skill utilization, performance recognition, recruitment, training and liabilities.

Marketing is a comprehensive approach to providing services to clients including product, pricing, placement (i.e., location) and promotion. Explore a systematic framework for preparing a thorough marketing and communications plan including media, and citizen and community relations.

Learn the basic types of revenue available to nonprofits. Focus on principles of ethical fundraising, learn to manage the philanthropic process, and develop plans that will enhance the effectiveness of staff and volunteers. Explore the structure of an effective professional development team, the role of institutional planning in setting fundraising goals, how to create the annual development plan, and how to implement capital campaigns and planned gift programs. The movement of nonprofit organizations toward earned income strategies is also discussed.

7710-11563 Feb 20, 8:30am-3pm $195, $180 if registered by Feb 6 Debbie Knepke 0.6 CEUs

Program Performance Measurement and Evaluation for Nonprofits Identify evaluation techniques that can help managers demonstrate whether programs are operating as designed and achieving desired results. This provides the basis for improvement and support. 7710-11554 Mar 6, 8:30am-3pm $195, $180 if registered by Feb 20 Nelson Soler 0.6 CEUs

Developing a Strategic Plan for Your Nonprofit Organization Learn a model to achieve a critical level of strategic thinking in all employees. Apply the tools to your own agency and identify next steps in creating strategic thinkers on your team.

7710-11545 Apr 17, 8:30am-3pm $195, $180 if registered by Apr 3 Nelson Soler 0.6 CEUs

Inclusion Strategies for Nonprofit Organizations Gain methods for creating an environment that is aware of and respects the broad spectrum of human diversity, which is imperative for healthy organizations. Increase your understanding of all aspects of inclusion to promote more productive work groups. Learn skills and competencies for working within an inclusive team. 7710-11546 May 1, 8:30am-3pm $195, $180 if registered by Apr 17 Victor Gray 0.6 CEUs

Ethics and Values in the Nonprofit Sector

7710-11556 Mar 20, 8:30am-3pm $195, $180 if registered by Mar 6 Jeff Russell 0.6 CEUs

Explore key moral issues of, and managerial approaches to, promoting ethical conduct among nonprofit employees. Learn how to promote proper conduct, how to manage ethically and how to handle potential problems in enforcing philanthropy rules.

Effective Employee Management for Nonprofit Organizations

7710-11558 May 22, 8:30am-3pm $195, $180 if registered by May 8 Patricia Clason 0.6 CEUs

Discuss critical human resource management issues. Improve your awareness regarding best practices in performance management systems, personnel policies and job designs. Strengthen your knowledge of legal, technical and practical issues, which are important for better controls, compliance and growth. 7710-11536 Apr 3, 8:30am-3pm $195, $180 if registered by Mar 20 Jerry Scott 0.6 CEUs

7710-11559 June 5, 8:30am-3pm $195, $180 if registered by May 22 Boris Frank 0.6 CEUs

Nonprofit Boards and Governance Explore reasons why boards exist, and examine the roles, responsibilities and relationship to staff. Gain tools for enhancing board effectiveness including recruitment and development, meeting management and self-assessment. 7710-11561 June 19, 8:30am-3pm $195, $180 if registered by June 5 Frank Martinelli 0.6 CEUs






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University of Wisconsin-Milwaukee School of Continuing Education



Paying for your education

Convenient Ways to Register

Un(der)employed and Dislocated Workers Continuing Education has programs approved for funding from Individual Training Accounts (ITA). Wisconsin Department of Vocational Rehabilitation DVR funding is available for several professional development programs. Ask your case worker for details.

1. Online

2. Phone 414-227-3200 or 800-222-3623

Visit for information on these financial assistance opportunities.

Monday-Friday 8am-5pm

3. In Person

Registration Services

161 W. Wisconsin Ave., 6th Floor Milwaukee, WI 53203 Monday-Friday 8am-5pm

✓ You do not have to be enrolled at UWM to register for Continuing Education courses.

AmeriCorps Alumni – The Segal AmeriCorps Education Award Put your AmeriCorps education award to use for your professional growth. Most Continuing Education certificates and classes are eligible. Veterans and Active Duty Military Members Continuing Education recognizes the service of veterans and active duty military personnel. Inquire about available assistance at Spouses of Active Duty Military Members My Career Advancement Account (MyCAA) provides funds for spouses of active duty military members to pursue professional development. Federal Lifetime Learning Tax Credit and Tax Deductions Continuing Education professional development programs may qualify for tax credits and deductions. Employer Assistance Employers value proactive professional development planning and often provide funding for those who can demonstrate the return on investment to the company.

Getting here is easy For more information, visit

Location We are conveniently located in downtown Milwaukee in the Plankinton Building, 161 W. Wisconsin Avenue, at the corner of Plankinton and Wisconsin Avenues. Most Continuing Education programs are held on the 7th floor; check your registration confirmation to verify location.


Program Cancellations/Refunds

A parking discount is provided to participants who use the attached Plankinton Building parking structure.

A full refund is issued to program participants if the School of Continuing Education cancels a program for any reason. If a participant withdraws at least 10 business days prior to the start of a program, a 100% refund will be issued. If a participant withdraws less than 10 business days prior to the program start, a one-time transfer of fees to any currently available program is allowed; otherwise, the participant will receive a refund minus a 20% administrative fee. No refund will be given once a program has begun. No refund will be issued for programs with a fee of $35 or less.

Travel Participants make their own travel reservations. UWM recommends making reservations that can be canceled or transferred in case of program changes.

This does not apply to Osher Travel or College for Kids/Teens programs, which have no-refund policies.

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161 W. Wisconsin Ave., Ste. 6000 Milwaukee, WI 53203-2602



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Attention, Social Workers! Earn your continuing education hours to meet the licensure deadline with solid training from expert instructors. Licensure renewal deadline is 2/28/19.

Register today. Learn tomorrow. The learning never ends…whether it’s exploring new topics, staying current in your job, renewing your license, or advancing your career, UWM's School of Continuing Education offers a variety of learning opportunities. From individual courses to certificate programs, we’ve got your professional development covered. Learn more at, and register today!


UWM School of Continuing Education | Human Services Catalog | Spring 2019  

Human Services programs promote education, research and community service in gerontology and human services. We work with universities, comm...

UWM School of Continuing Education | Human Services Catalog | Spring 2019  

Human Services programs promote education, research and community service in gerontology and human services. We work with universities, comm...

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