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January 1, 2018

www.usedcarnews.com

Industry Expects Strong Sales in New Year

By Ted Craig

Rush - Dated Material

Dealers have many reasons to expect a good 2018. Used-car prices continue to moderate, but not plummet. Demand continues to rise. In addition, credit and regulatory conditions favor the market. Dealers do seem optimistic going into the new year. Cox Automotive’s Current Market Index rose to 46 in the fourth quarter from the third-quarter reading of 45. U.S. automobile dealers overall – both franchises and independents – were more positive about the next three months.

The National Automobile Dealers Association forecast gives reason for optimism. The NADA expects used-car sales for its members to reach 15.3 million units in 2018, compared to an expected 15.1 million used sales in 2017. The total used-vehicle market will exceed 40 million retail sales in 2018, according to NADA chief economist Patrick Manzi. “The inlux of of-lease vehicles returning to dealerships is likely to put pressure on new-vehicle sales,” Manzi said. “However, the mix of these late-model vehicles will favor light-trucks more than past years and should be more in line with

present consumer demand.” While higher supply means lower prices, the price declines on used vehicles should moderate this year, said David Paris, executive analyst at J.D. Power Valuation Services. Paris said prices, as measured by his irm, should decline between 1 percent and 1.5 percent in 2018. That is a large improvement over the 5.5 percent decline expected for 2017 and the 4.1 percent decline in 2016. “The worst of the losses are probably behind us,” Paris said. “These declines still put us slightly above pre-recession levels.” Tom Kontos, chief economist for KAR Auction Services Inc., speak-

Don’t put all your eggs in two baskets.

ing at an American International Automobile Dealers Association event, said that while the vehicles might take a hit on the wholesale side, the sheer volume means higher used-car sales. “Those vehicles entering the wholesale channels will ind their way into retail sales,” Kontos said. Jonathan Smoke, chief economist for Cox Automotive Inc., said dealers must pay even closer attention to shifts in the market so they can avoid getting stuck with overpriced units. Smoke expects the market to move in phases this year, just as in 2017. Continued on page 3


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USED CAR NEWS

January 1, 2018 • 3

All Signs Point Up for Used Cars in ‘18 – from page 1 Last year, those phases were afected by a late tax season in the irst quarter and hurricanes in the late summer. The hurricanes are unpredictable, but the later tax season is now a given. That’s the extent of what most people know for sure about taxes following the massive overhaul passed by Congress in mid-December. Early estimates of its impact, however, are promising for the used-car market. “The doubling of the standard deduction will lift the spending power of most vehicle buyers, and used vehicle sales will beneit the most,” said Cox Automotive senior economist Charlie Chesbrough. Chesbrough said that while the nominal tax savings will be largest among high income Americans, vehicle afordability will improve the most and across the broadest base for lower income brackets. Credit availability ultimately drives retail sales and the outlook there remains stable, although with some

continued tightening. Matt Komos, vice president of research and consulting for TransUnion, said auto inance delinquency rates are expected to rise, but these increases were already expected. Komos expects most creditors will continue cautiously taking on some risk. TransUnion expects 60day delinquencies will continue their upward climb, but at a more modest pace and remain below the peak levels seen in 2008-2009. Creditors will seek larger down payments to meet certain underwriting requirements. Part of that increase comes from consumers carrying more negative equity in their vehicles. Higher interest rates are another factor afecting credit. The Federal Reserve increased its rate three times in 2017. The last move took the rate to 1.5 percent. Chesbrough said the rate increase will not derail the car market from its strong pace.

But Chesbrough said higher rates will have a negative efect on sales in the long run. “Consumers could face slightly higher costs for all their borrowing – credit card balances, student loans, inancing a house or a car,” he said. “At the same time, higher rates drive up the cost to provide low-rate inancing, which eats into proit margins and hurts the car mak-

ers as well.” There is some good news coming out of higher rates, however. Smoke said the higher rates might drive more consumers to used cars in order to maintain their monthly payments. “When rates rise, many consumers do not have an option to pay more,” Smoke said. This will continue a trend of higher credit consumers

opting for used. The reasons for the Federal Reserve’s hikes ofset the impact of those higher rates, said George Hofer, an economics professor at the University of Richmond. “I would take their rising rates as being bullish,” Hoffer said. The biggest reason for optimism is more people reentering the labor force, he said. More jobs mean more used-car sales.


4 • January 1, 2018

USED CAR NEWS

NEWS BRIEFS BMW Offers Vehicles Through Digital Auction BMW Financial Services conducted its irst-ever, open digital block sale for dealers. The sales experience enabled dealer participants onsite and digitally to view and bid on 174 premium vehicles via Simulcast from BMW’s Performance Center in Thermal, Calif. Roughly 74 percent of the units – sourced from Manheim Riverside, Manheim San Francisco and Manheim Nevada – were sold. The open digital block sale, held Nov. 14, was attended in person by a dozen dealers, including one that purchased 16 vehicles. In addition, 129 clients participated digitally including some from as far away as New York, Texas and Washington. At one time, there were as many as 85 participants using Simulcast. During the event, a live auctioneer

described vehicles as they appeared on a large screen and took bids from participants. Although vehicles did not run down the lanes, critical information – such as condition reports, high-quality images and vehicle grades – was available to help dealers buy with conidence.

Carvana Adds Operations Carvana Co. has launched operations in Fort Myers, Fla., and Newark, N.J. The Ft. Myers location joins Carvana operations in Jacksonville, Miami, Orlando and Tampa. Carvana made its Florida debut less than two years ago.

Cox Automotive Sues CDK Cox Automotive has iled a lawsuit against CDK Global LLC asserting,

among other claims, ongoing antitrust and unlawful competition violations. The suit, iled in federal district court for the Western District of Wisconsin, alleges that CDK and its non-party co-conspirator, The Reynolds and Reynolds Co., have committed signiicant antitrust violations and inlicted widespread harm on automotive dealers, vendors of software products and services, and the automotive industry as a whole. Speciically, the lawsuit alleges that CDK and Reynolds have conspired to eliminate competition for integration to dealer data, and seize control over dealer and thirdparty data. In addition, the suit alleges that CDK and Reynolds have imposed enormously inlated data integration fees, reaping inancial windfalls from their unlawful conspiracy to the detriment of both dealers and

Milestones Auction owner Wade Ashley Walker died Dec. 9. He was 55. Walker grew up in Corpus Christi, Texas. In 1989, Walker and his wife, Patty, started what was then known as

Coastal Bend Auto Auction in their hometown. The auction name changed to Sparkling City and then Corpus Christi. The Walker family added a second operation, San Antonio Auto Auc-

RING IN THE NEW YEAR WITH

vendors. The lawsuit alleges that CDK has placed artiicial restrictions on dealer and third-party data in order to tilt the table in favor of CDK’s own products and services, leaving competing solutions, including those ofered by Cox Automotive, at an unfair disadvantage.

CarMax Reports Higher Sales, Revenues CarMax Inc. reported net sales and operating revenues increased 11 percent to $4.11 billion in the quarter ending Nov. 30. Used unit sales in comparable stores increased 2.7 percent. Total used unit sales rose 8.2 percent. Total wholesale unit sales increased 9.1 percent. CarMax Auto Finance (CAF) income increased 15.1 percent to $102.8 million. Net earnings increased 8.9 percent to $148.8 million.

tion, in recent years. Both are members of ServNet. Walker is survived by his wife; his children, Ashley (Weldon) Dietze, Raymond “Ace” (Nicole) Walker, and Payton (Dylan) Skogman of Wimberley; and ive grandchildren.

PAGE 9

Published By General Media LLC USED CAR NEWS (ISSN 1555-7413) is published at 24114 Harper, St. Clair Shores, MI 48080 Phone: 586-772-5200 or 800-794-0760 Fax: 586-772-9400 www.usedcarnews.com Charles M. Thomas - Founder (1947-2002) Lynda R. Thomas, Publisher Colleen Fitzgerald, General Manager

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Columnist: Tony Moorby Circulation: Helen Thomas Production: Tom Savage, Production Manager Cee Lippens, Web Master & Graphic Designer

Vol. 23 • No. 19 Used Car News is published the irst and third Monday of each month. Subscribers: We print advertisements as sent to us by auctions and other advertisers. It is not possible to verify the correctness of listed vehicles in auction ads. Most lists are partial and all lists are subject to last minute changes by auto auctions, so before travelling a long distance for a particular auto auction event, contact the auction by telephone for a fax of vehicles in the sale. Used Car News assumes no guarantees or liabilities concerning the accuracy of any advertisements. All Rights Reserved.

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USED CAR NEWS

January 1, 2018 • 5

NIADA Unites with NABD

COMING TOGETHER: From left, National Alliance of Buy-Here, Pay-Here Dealers’ Ingram Walters and Ken Shilson and the National Independent Automobile Dealers Assosciation’s Shaun Petersen and Steve Jordan complete the paperwork on NIADA’s acquisition of NABD.

The National Independent Automobile Dealers Association has acquired the assets and operations of the National Alliance of Buy HerePay Here Dealers. NIADA plans to merge NABD’s conference and educational services into its own. The acquisition closed on Dec. 14, completing more than two years of review, strategic discussions and due diligence. “We are thrilled to formally join forces with Ken Shilson, Ingram Walters and the entire NABD team as we move forward together with a long-term NABD succession plan,” said NIADA CEO Steve Jordan. “NABD has provided a strong voice and specialized educational resources to more than 14,000 members over the past 19 years. I am pleased that the NABD legacy will live on within NIADA as we continue to develop new ways to serve the entire used motor vehicle industry.”

The NABD staf will join NIADA and continue in expanded roles. “Success in this industry is about working together,” said Shilson, NABD’s founder. “It’s about using our collective resources to help our members succeed. And that’s exactly what we’ve done here. We’re working together for the success of the used car industry, which is what this merger is about.” Walters agreed that the deal embodies what NABD has always been about. “Our goal at NABD has always been the dealers’ success,” he said. “This combination will provide even more basis for that and an ongoing plan for their success.” That plan includes merging NABD’s conference into the NIADA convention for a combined event set for June 18-21 at the Rosen Shingle Creek Resort in Orlando, Fla. A fall conference in Las Vegas is also under development, with plans to be announced early this year.

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USED CAR NEWS

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North Dakota’s attorney general issued a cease and desist order against Jason Rhoden of Santa Ana, Calif., doing business as Vehicle Protection Department LLC, for violations of the consumer fraud and telephone solicitation laws. The Attorney General’s Consumer Protection division initiated an investigation after a consumer complained that she received a telephone solicitation even though her number is registered on the Do Not Call list. The consumer complained that Rhoden’s company ofered to

sell her an extended warranty for a vehicle she does not own. The consumer reported that when she questioned the caller, he responded with a threat, telling her he knew where she lived. Rhoden also operates a website selling these supposed extended warranties, vehicleprotectiondepartment.net. Rhoden ignored all eforts by investigators to contact him over several weeks, and he did not respond to the investigative demand for information about solicitation calls.


USED CAR NEWS

January 1, 2018 • 7

RETAIL MARKETS CALIFORNIA Beto Beas, general manager, Beas Auto Sales, Stockton, Calif.: “We’re in business 26 years now. We have one location. It’s a family business. I have a younger brother and an older brother along with my dad, Umberto. I have two mechanics and an uncle who does all the detailing. “We’re carrying about 50plus (right before Christmas). We’re stocking up for tax season. Normally we’d keep about 10 (fewer). “We sell about 24 per month. We get about 35 sales during February and March. “We acquire our vehicles through auctions and trades. Very seldom do we use private parties, but they do come around sometimes. The reason we don’t do that, a lot of people won’t have their registrations on them or they are in another person’s name or they’re looking to make a quick buck. “We like to use ADESA Golden Gate, North Bay Auto Auction and South Bay

Auto Auction. We have used ADESA Brasher’s in the past. “Our sales are all subprime or near-prime. About 60 percent are subprime. “Average retail price is about $14,000. “Average model year is about 2012 and mileage is about 80,000. “We’ve been trying to get newer vehicles. Any time you have a more expensive inventory, you cater toward people with better credit. “SUVs and trucks make up 60 percent of our inventory, cars are about 40 percent. Trucks are never going to go down, it seems. We’re having a lot of trouble getting a hold of them. “We do more domestic vehicles (than imports). “Our average reconditioning is about $500. “We service vehicles here, but we probably send 20 percent out to our local shops. “(For marketing and advertising) we use TrueCar, Facebook and social media is big for us. I also think Instagram is gaining a lot of

traic. “One recent car we sold was a 2016 Toyota Corolla. It had 60,000 miles. We got $11,995.”

TENNESSEE Daniel England, general manager, Danny England Motors, New Tazewell, Tenn.: “We’ve been in business since 1975. My dad, Danny England, started it. I’m second generation. “We have one location over two lots. We have a major avenue that splits our lot. “Unit-wise, we’re keeping 85 to 100. “Sales per month vary. We’re anywhere from 28 to 38 per month. Since we’re a family-owned and operated dealership, those sales are (divided) among three people. “A lot of our vehicles are acquired through street purchases. We also use the Manheim network and ADESA network, so we’re buying from across the country. Ten to 15 years ago, we looked

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Compiled by Jeffrey Bellant just in the South. But now we’ve branched out across all corners of the country. “Our subprime market would be about 15 percent of our total business. We’re really trying to position ourselves to draw ‘A’-tier credit buyers that also have an equity position to invest in aftermarket products. These are products like paintless dent repair, wheel and tire protection, warranties and GAP. We do a good job of presenting that on a vehicle that’s worthy to be protected. “Average retail price is around $27,000 to $33,000 per unit. “About 75 percent of our sales are made up of the crossover segment and fullsize trucks. “We’re probably two-toone, domestics to imports. “Average model year is a 2017 model. The mileage is less than 10,000. We have extensive relationships with manufacturers and franchise stores. “Reconditioning costs de-

pends on the odometer of the vehicle. But given that two-thirds of our inventory has less than 5,000 miles, we’re looking at $300 to $500. That consists of new wipers or things like a brakerotor resurfacing – things of that nature. “Service is done ofsite with a third-party vendor. “We have a contemporary design with a four-car showroom. We have made the presentations online a little bit more detailed. Our ofices are contemporary and have Apple products. The sale pretty much starts with a handheld device and can be pretty much wrapped up with a handheld device. “Marketing and advertising is pretty much all digital now. We stay exclusive with third-party vendors. We constantly assess those on a 60-day cycle. If we’re not yielding a return, we drop them. “I sold a 2017 Ininity QX80 with 1,000 miles on it for $77,900. A doctor purchased that vehicle.”

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8 • January 1, 2018

USED CAR NEWS

WHOLESALE MARKETS CONNECTICUT Peter Saldamarco, president/general manager, Central Auto Auction, Hamden, Conn.: “Our 13th anniversary will be Feb. 26. “Volumes (have) been pretty steady in the past year or two. “A typical sale volume is 400. “We run three lanes currently with the fourth one planning to open on our 13th anniversary. “Sales percentages have been in the low 70s. We hit 71 percent on Dec. 19. Our sales percentages were good all 2017. “We’re drawing 200 dealers a week. A lot of people have big hopes. A lot of people are hoping that with this tax (law) we’ll get some traction. I want to see it first. “Our volumes are 60 percent new-car trades, 20 percent donation cars and 20 percent fleet/lease/repos. If anything, we’re starting to get more fleet/lease/re-

pos since we signed up with Tom Stewart of Auction Management Solutions. He’s got roughly 15 auctions and doing a great job. “We also have a GSA sale on the third Tuesday of the month. We might have one in January. Typically it’s March through November. “Online we use Edge AOS for our operating system and Edge Pipeline. We also use AWG as our Simulcast provider but market it through Edge Pipeline. “Our average price coming across the block is $3,500. But that’s because, again, we do a lot of donation cars and those are very inexpensive. “We also have an ‘Outside the Gate’ sale. When dealers start getting aged units, we will post them onto OVE, SmartAuction and Openlane for them while the car is still at the dealership. So say they want to get out of a car in 60 days. On day 45, they send (the information) to us and we post it. If we wholesale it, then they

bring it here and we sell it before the 60th day. Until then they still have a shot to retail it. “We own a licensed salvage yard on our property. That plays well with the donation cars. A lot of those donation cars get scrapped. So the (donation consignors) have the best of both worlds. Worst case, if it doesn’t sell at auction, they can still scrap it and get paid for it. “I’m positive about 2018. I’m not giddy about it, but I’m positive. At the very worst, I’m planning on steady, sustainable growth.”

OKLAHOMA Bruce Beam, general manager, Dealers Auto Auction of Oklahoma, Oklahoma City: “This year will be our 30year anniversary. “We have seven lanes and currently run six. “Average volumes have been around 900 units. It’s about the same as this time last year – (2017) has pretty

much been a flat year. “Our conversion rate is around the low 50s. That’s typical. “We’re a pretty heavy fleet sale. We’re probably 70/30 fleet to dealer trades. “Our biggest accounts are Santander, Chrysler Capital and Avis Budget Group. Ally is a longtime account. We’ve had them from the GMAC days all they way through to Ally. We are one of only a couple of independents that sell for Hertz. We also have PAR, ARI, United Auto Credit, Pelican Auto Finance, Thrifty Car Rental, Federal Credit Union, Flexco, First Investors and others. “Our facility structurewise and sales-wise is just set up for a fleet auction because that’s where our volume is. “We use the Velocicast platform through Auction Pipeline. It works really well. They just updated things. We’ve been with them since the start. We’re part of the ServNet Auction

Compiled by Jeffrey Bellant Group. So we’ve been a part of that since the get-go pretty much. It’s really the only way for the independents to provide a unified platform so dealers can have a simplified process. “We don’t really do a separate stand-alone truck sale anymore. Most of the trucks we get are the oil field trucks through ARI. We’ve always done pretty well with that. “We have a GSA sale. We did one in November and we’ll probably start back up again in March. We’ll run a couple of lanes and it will be 100 to 130 cars. So we probably sold 1,100 or 1,200 in 2017. “The average price car through the lanes is about $10,800. “In 2017, we were able to remodel and upgrade the facilities we have here at our main property. “We’ve set ourselves up well from an expense and operational standpoint for 2018. We’re really excited for 2018 and looking forward to a good year.”

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USED CAR NEWS

January 1, 2018 • 9

DISCONNECTED JOTTINGS FROM

TONY MOORBY

I’ve pointed out a couple of times in recent years that I’ve now lived here in the USA longer than I lived in England, but nostalgia still

entiically proven to be the Perhaps unsurprisingly, most evocative sense to trig- cars provide a sense of nosger memory. talgia for me. The conluence of a cerMy irst car, shared with tain group of scents, like my brother, was a 1958 Ford Anglia with a little 850cc side valve four pot and a Tony Moorby three speed transmission • 50-year veteran of the industry and no synchro on irst. It • President from 1997–2000 of ADT wouldn’t pull the skin of Automotive • Served as ADESA’s executive vice a rice pudding. Four Mini president of sales and marketing Coopers, various MGBs and • Moorby & Associates 2006–present Jaguars, Land Rovers and • Awarded the Ring of Honor by even an old Rolls Royce form NIADA part of a huge parade of hun• NAAA Hall of Famer dreds of cars either owned, creeps up behind me and fresh-mown grass in the ran as demonstrators or occasionally taps me on the early evening in late spring company cars. Some would now qualify shoulder. mixed with cherry blossom as exotics. A 1972 BMW 3.0 It can take all kinds of can take me to an absolute forms – driving along an spot in Ravenscourt Park in CSL brings back some exInterstate and suddenly I West London when I was citing memories of cutting think, “How in the world am probably six or seven years a dash across the countryI here, thousands of miles old – not the whole park, but side. Now a classic in its own from where I started?â€? to a particular area within 10 right. At the Cars and Cofee A hollow sense hovers over feet of the tennis courts and me for a couple of seconds the putting green. It’s that meets here in Franklin the whif of the leather in an old then disappears as quickly speciic. as it came. Then along with that pic- Jag or MG will whisk me But that sense of belonging ture, other details ill in, right back to the sixties and still gets questioned from such as friends at the time, seventies. I still run around in an time to time. games we played, the taste The sense of smell is sci- of popsicles and so on. old Range Rover to run er-

rands and an old Jag XK8 Coupe for easy long distance sprints. Best of all is motoring around in my Morgan Plus 8 with my grandson beside me on summer evenings. Hopefully these pleasant times will attach themselves to him and be part of his nostalgic relections in years to come. Nostalgic senses are easily fed at this time of year especially. We relive Christmases past by watching our own kids and grandchildren going through the same paces as we did, the air bursting with anticipation over unwrapping presents. The aromas of food, the same now as they were then, although I have to cheat and buy a readymade Christmas cake and pudding as a pure self indulgence; no one here understands that they have

To see past columns from Tony Moorby, visit www.usedcarnews.com/columnists/tony-moorby Digital version available at usedcarnews.com

C R O S S WO R D By Myles Mellor

Across 1. Hyundai model 5. Jeep model 9. Versatile truck, informally 10. Kia model 12. Shade of green 13. Add up 14. Upscale hotel amenity 16. Full-size Toyota model 19. Purchase condition, 2 words 21. Portland’s state 23. Toyota’s hydrogen fuel cell car 26. BMW brand ambassador, Prince Leopold of ____ 29. Administrative branch 30. Org. that monitors emissions 31. Meas. for diamonds

33. Ford Explorer, e.g. 34. Luxury sports car 35. Naval rank, for short 36. A long way 37. Kia model 38. Range Rover convertible/SUV 40. ___ to 60 42. London’s Old ___ 43. Small SUV from GMC 46. BMW hybrid coupe, 2 words 47. Letters for a Lexus 49. ____ management 50. Nissan model 51. __roof Down 1. Hyundai limo 2. Luxury Hyundai sedan 3. ___ Model S 70D 4. Gas station freebie

to “mature� for a couple of months. My kids look at me as if I have four heads! I can imagine their nostalgia in the future; “Do you remember when dad used to light that yucky black Christmas pudding with brandy – scary!� But that taste can put me squarely back in London in the ifties. We really are a lucky family and I’m grateful for it and brushing nostalgia aside, I look forward to the New Year in spite of all the craziness around. A Happy New Year to all and may it bring all we wish for ourselves and others. I especially appreciate the support of everyone here at Used Car News for allowing my, sometimes disparate, opinions to grace these pages.



5. Former Ford subcompact 6. Sound the horn 7. Ford concept car from 2005 8. Power provider in the engine 11. Truck weight 15. Letters on a radial 17. Traffic light color 18. Bounds partner 20. Road surface material 22. Good for the environment 23. MC 12, for example 24. Popular Toyota, 2 words 25. Subaru compact family car 27. Cleaning the interior 28. Professional driver 32. Shelby’s state 39. Pink slip holder























 



 











 























 









 









 



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10 • January 1, 2018

USED CAR NEWS

AROUND THE BLOCK AUCTION SETS CHARITY MARK

GOOD CAUSE FOR CELEBRATION: DAA Northwest President Bob McConkey, fourth from left, and vice president Greg Mahugh, far right, honor top fundraisers.

DAA Northwest began its anniversary sale fundraiser in 1992, when a local non-profit organization approached the auction and asked for help. The request was for DAA’s employees to make payroll deductions that would benefit the non-profit. “At that time, we couldn’t even

afford employee benefits,” said Bob McConkey, the auction’s president. “There was no way we were going to ask our team to take money out of their checks.” A decision was made to purchase a Joe Montana football helmet that would be auctioned off to dealers. DAA would match funds

and contribute everything to the non-profit. “That’s what started it all,” McConkey said. Every November since then, the auction has hosted a dinner party and benefit auction in conjunction with its anniversary sale. This past November marked DAA Northwest’s 25th anniversary and produced record-breaking contributions. Dealers purchased live auction items that included Gonzaga Bulldogs pre-game practice session attendance and courtside seats, an evening with The Cronkites, DAA’s “house band,” and more. Guests also purchased 25th anniversary caps, with 100 percent of proceeds going to charity. Contribution envelopes on tables gave attendees another opportunity to give. DAA Northwest matched all funds raised, bringing the total to a $170,000.

Compiled by Jeffrey Bellant

NextGear Capital Honors Top Sales NextGear Capital recently presented its Auction Partners Awards. This year, three auction partners were recognized with an Operational Excellence award, relecting their eiciency, sales retention, operational performance and responsiveness. In addition, a Remarketing Excellence Award was presented to the auction that demonstrated the highest percentage of sales recovered based on percentage of valuation of each vehicle and the best sales follow-up. The winners are: •Operational Excellence Award: Dealers Auto Auction – Anchorage, Alaska •Operational Excellence Award: South Bay Auto Auction – Gardena, Calif. •Operational Excellence Award: DAA Northwest – Spokane, Wash. •Remarketing Excellence Award: DAA Mobile – Mobile, Ala.

We invite news items and top-quality photos from our readers to be considered for “Around the Block.” Please include the name of a contact person and a telephone number. Send items and photos to: Jeffrey Bellant. Mail: Used Car News, 24114 Harper Ave., St. Clair Shores, MI 48080. Fax: (586) 772-9400 e-mail: jeff@usedcarnews.com

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