For Registration Information Turn to Pages 6 & 7.
PAGE 7
REGISTRATION INFORMATION Registration Forms Available on Page 4
CONFIRMATIONS
PHOTO POLICY
CLASS CANCELLATION
BEHAVIOR
Will I receive a confirmation that I am enrolled in a class when I mail my registration? If you have an e-mail associated with your account, a receipt will automatically be e-mailed to you. You will be notified if a class is cancelled or changed. Why would my program be cancelled? All Parks and Recreation Programs are run assuming minimum numbers are met. If registration does not meet the stated minimum, we will cancel the program a few days before it is set to begin. In this case, participants will be contacted and will receive a full refund.
WEATHER CANCELLATIONS
Classes will automatically be cancelled on days when Urbandale Schools are closed due to weather. Evening classes will be cancelled if Urbandale Schools release early due to weather. Classes cancelled because of weather will be made up whenever possible.
REFUND POLICY
Registration fees for programs cancelled by Parks and Recreation will be fully refunded. Our instructors, in most instances, are hired on the basis of enrollment. For this reason, participant cancellations will be eligible for a refund ONLY if cancellation is made before the registration deadline. Refunds may take up to 2 to 3 weeks.
TUITION ASSISTANCE
The City of Urbandale and Urbandale Parks and Recreation recognizes that, under certain circumstances, individuals cannot afford the program fees. If you are unable to pay full tuition for any of the Parks and Recreation programs, call the Parks and Recreation office at 278-3963. Tuition assistance is available for Urbandale residents only, under age 18.
LOCATIONS
Many classes are held at Urbandale and Waukee Schools. When the class location says “High School”, that indicates “Urbandale High School”. The City of Urbandale would like to thank the Urbandale and Waukee Community School Districts for allowing free use of school facilities! Please be aware that schedules may change due to school events.
ABOUT THE COVER
Urbandale Centennial Shelter
In 2017 Urbandale is celebrating its 100th Centennial. To recognize this significant year of existence, the City of Urbandale has named and dedicated the new open shelter in the NW corner of Lions Park “Centennial Shelter.” A ribbon cutting for the event was held on June 27, 2017. Jan Herke, Director of Parks and Recreation stated, “of the 54 parks in Urbandale’s park system, Lions Park is one of the most popular and frequently used. We are thrilled to have this new open shelter at the park for all our residents and visitors to the community to enjoy. Having it named “Centennial” Shelter provides a wonderful opportunity to commemorate our 100th year celebration and acknowledge the monumental year for decades to come.”
The City would like to ACKNOWLEDGE and THANK the following groups and businesses who donated to help fund the shelter project: 4th of July Committee, UCAN-Friend of the Parks, Urbandale Lions Club and Kness Signs.
Occasionally photos may be taken of participants in the programs, classes, and activities or of people in the district’s parks. Please be aware that these photos may be used in future program guides, brochures, web site, pamphlets, flyers or news releases. In keeping with our program goals, we encourage fun for all of our participants. However, certain rules are necessary to ensure everyone’s safety and enjoyment. Participants are expected to: 1. Show respect for all participants and staff. 2. Refrain from using foul language. 3. Refrain from causing bodily harm to other participants or staff. 4. Show respect for equipment, supplies and facilities. If our staff has concerns about a participant’s behavior, the adult participant or child’s parent/guardian will be consulted immediately. If inappropriate behavior continues, we will re-evaluate the participant's enrollment.
WAITING LISTS
Waiting lists are kept for classes that have reached maximum enrollment. We make every possible effort to add or expand these classes, depending on instructor and space availability. Names will remain on the waiting list until the day the program begins, in case an opening becomes available. Participants on the waiting list will be contacted if an opening becomes available.
INSURANCE AND WAIVERS OF LIABILITY
Individual accident and medical insurance for program participants is not provided by the City of Urbandale or Urbandale or Waukee School Districts. To participate in any Parks and Recreation Program, you must sign a waiver releasing the city and school districts from any and all liability. The waiver is on the registration form. It must be signed prior to participating in a program.
City of Urbandale Flags ONLY $35
The City of Urbandale has 3 x 5 flags for sale. Purchase them at Urbandale City Hall.
VOLUNTEER OPPORTUNITY WE NEED YOUR HELP!
Do you want to get involved in helping your community, but don’t have a lot of time? We have an easy opportunity for you! Help keep Urbandale beautiful by picking up trash! We know it isn’t glamorous, but it’s a HUGE part of keeping our Urbandale Parks clean. Picking up trash is simple and anyone can do it! Early spring is a great time for trash pick-up, after the winter winds are done. Stop by our office anytime during office hours and we will even provide the bags and gloves. If you want, we can even pick up the bags when you are done!
Thank you for your help!