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UPMG UNIVERSITY PRINT MANAGERS GROUP

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The members of the UPMG express their sincere thanks to the following companies for exhibiting and/or sponsoring activities during our conference this year:

We also thank all those companies that have provided prizes for the Grand Raffle. Your generosity is very much appreciated by UPMG members. 2


Dear Delegate, On behalf of the UPMG, and the executive, I am delighted to welcome you to the 2012 UPMG Conference ‘Going for Gold’, in the wonderful Vale Resort in beautiful South Wales. Our theme celebrates the Olympics year and our topics focus on our future success. It is especially a pleasure this year as I welcome you to my home country, Wales; we have plenty of activities for you to enjoy, starting with a traditional Welsh Male Voice Choir on Sunday evening in the conservatory. A very warm welcome to our first time delegates, I look forward to meeting you at the newcomer’s reception, where you have the opportunity to meet the executive and other new delegates. I hope you will enjoy attending our conference, please be sure to ask if you are unsure about anything. Welcome back to our regular delegates, and I hope that you will enjoy our conference. Our Keynote Speaker this year is Jamie Baulch, Olympic medallist and former world champion, Jamie is also joining us on Sunday evening. Jamie will start our conference with an energetic presentation to motivate and encourage us to aim and achieve Gold. We also have presentations including topical members’ sessions and also guest speakers; Ann Holman, Jo, Lloyd and Ted Osuch all presenting double sessions during the conference. As always I am delighted to meet our colleagues from ACUP and NIPPA, this year we warmly welcome Lisa Hoover from Bucknell University, and Jimmy Friend from the University of North Texas on behalf of ACUP; and Rob Roberts from Massey University in New Zealand on behalf of NIPPA; as an organisation we have found these shared links to be of great benefit to our members. Please do take the time to introduce yourselves and to meet Lisa, Jimmy and Rob during the course of the conference. I would like to thank our sponsors and exhibitors for their continued support, I hope you have an enjoyable conference, please refer to your programme, following feedback; you are now able to join in many more of the sessions and activities with delegates. There are plenty of networking opportunities for the delegates and suppliers to discuss and meet. Please take time to visit the exhibition during the breaks. And ensure that you collect your supplier stickers for entry into our prize draw on Wednesday.

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This year the conference programme is accompanied by a busy social calendar. Don’t miss the Welsh choir on Sunday evening, our fun 1970’s fancy dress night on Monday evening; I am looking forward to seeing the wonderful costumes on display. On Tuesday our networking afternoon is a visit to Cardiff Bay, where you have free time to explore this wonderful waterfront development; visit the Senydd (Welsh Assembly) where it is free to sit in the public gallery and watch the debate; explore the Millennium Centre; Pierhead building; Norwegian Church and the many shops and bars; or enjoy a boat ride around the bay. The Awards Dinner is on Tuesday evening and we will celebrate the wonderful range of work produced in the last year. Good luck to everyone who entered. I hope that you enjoy the programme over the next few days; I look forward to meeting and speaking to you all during the conference. Please enjoy the warm Welsh hospitality and hopefully some sunshine here in South Wales Rebecca Hanlon Chair of UPMG

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Conference ’12 introduction

OUR KEYNOTE SPEAKER IS OLYMPIC SILVER MEDALLIST JAMIE BAULCH, 400M AND 4 X 400M RELAY.

Jamie competed at the top level of athletics for over 10 years and he will use his sporting experience to motivate us all at the start of the conference in this Olympic year. 

Jimmy Friend

Jimmy Friend is Director of Printing and Distribution Solutions, (PDS), at the University of North Texas in Denton, Texas. He has been in graphic arts for some 43 years. For the past 28 years he has been involved in the university in-plant community, with 5 years at SMU and the past 23 years at University of North Texas. Jimmy currently directs the UNT in-plant operations, including Print Services, Eagle Images Digital Print Centers, UNT Inter-campus Mail Services, and RMDS – Recruiting Mail Distribution System, the recruiting fulfillment operation. Under Jimmy’s direction UNT Inter-campus Mail Services and UNT Print Services joined forces 17 years ago to better serve the university community mail and print needs as well as to create a more customer focused service operation. The UNT Recruiting Mail Distribution System – RMDS, was developed and implemented in 1994 under Jimmy’s direction and continues to be a valuable service to UNT Enrollment Management, Undergraduate Admissions and Graduate Admissions. Known as a top quality in-plant operation, PDS has been honored as recipient of Best of Show-Digital at the IPMA In-Print competition for both 2010 and 2011, and in the past 8 years have won a total of 44 awards, 33 Gold, in this prestigious print competition. Jimmy is a charter and past member of the HP-Digital Publishing Advisory Council 2002-2004, and has long held membership and served in many officer roles with IPMA, NAPL, ACUP, TACUP, SWACUMS, NACUMS, NACAS and the North Texas Region PCC.

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Lisa Hoover

Lisa Hoover is the Director of Publications, Print and Mail at Bucknell University in Lewisburg, Pennsylvania,  and is responsible for managing graphic design, lithographic and digital print production, print procurement, mail services, a copy center and fleet copiers. Lisa has a Bachelor of Arts degree in Communications, and has worked at Bucknell University for 13 years. Lisa began her career as a typesetter, and has held a variety of positions in the printing industry, including layout artist, pre-press technician, and production management for a culmination of more than 20 years’ experience in graphics and printing. Lisa is a member of ACUP (Association of College and University Printers), IPMA (In-Plant Printing and Mailing Association) and NACUMS (National Association of College and University Mail Services).

Rob Roberts, Massey University, New Zealand

Rob began his career in the printing industry in the mid 1960’s when he commenced an apprenticeship as a letterpress machinist, he emigrated to New Zealand early in 1970 and after spending some time working for commercial printers accepted the position of Production Supervisor in Massey University’s Printery. In 1989 Rob became the manager of the Printery and in his presentation he will give you an overview of his experience in the in-house sector of New Zealand’s printing industry, and how the Printery was developed into the successful business it is today. Rob has experienced numerous and significant technological advances during his career and whilst he feels sad at witnessing the loss of many of the traditional printing skills, his presentation will show you that he understands how important it is that he and his team must fully embrace the electronic environment we now find ourselves operating in, he will be being giving you his view of what the ‘Tomorrow Printery’ will look like.

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Sunday 27 May 1600 - 1730

Main Foyer Registration (tea & coffee)

1745 - 1815

Cowbridge Lounge “Newcomers� Reception

An invitation is given to all those attending conference either for the first time or after a gap, to meet the UPMG Executive members.

1815 - 1915

Conservatory Drinks Reception with a Male Voice Choir: 1845 - 1915

We are very grateful to Intelligent Finishing Systems for sponsoring the Reception and Antalis-McNaughton for sponsoring the Choir.

1930 - 2145

La Cucina (Golf Club) Dinner

Please book a time for dinner at Reception. Please note that mobile phones should be switched off in the Restaurant.

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Monday 28 May

0700 - 0900

Vale Bar & Grill Breakfast

Castle Suite 1&2 Opening of Conference

0915 - 0925

Castle Suite 1&2 Session 1: KEYNOTE “Going for Gold”

0925 - 1005

Rebecca Hanlon, UPMG Deputy Chair

Jamie Baulch

Castle Suite 1&2 Session 2: Members’ session: Large format printing

1010 - 1050

Andrew Scott

Five members geographically spread across the UK who produce wide format print will give an overview of the equipment they use, the materials they print on to, the products they make, how they manage the service for their institutions and the perceived benefits for their department and theiruniversities

Castle Suite 1&2 Coffee & Exhibition

1050 - 1135

Castle Suite 1&2 Session 3 Social Media - how to get started

1135 - 1215

Simon Hampton-Mathews SarahGibbon University of the West of England Goldsmiths College

Simon will attempt a live demonstration of setting up a Facebook Profile and Business Page and a Twitter Profile and Business Page. He will encourage interaction and suggestions from delegates who have already set-up their own pages, the pitfalls and benefits. If time permits Simon will also give a brief overview of LinkedIn.

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Castle Suite 1&2 Session 4: ‘Selling the Print Unit to the Internal Market’ Jo Lloyd, Managing Director, Cotmandene Training Ltd

1220 - 1300

A discussion around the options and methods for increasing spend from the home audience – your internal customers. A look at the possibilities available for a CRD that wants to widen its income stream, with thoughts on customer surveys, selling and marketing your services, and whether, or indeed where cross media and W2P fits in The session will share practical experience, and tools and methodology which will help you plan the next step for your CRD.

Castle Suite Bar Lunch & Exhibition

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1305 - 1415


Monday 28 May 1420-1500

Castle Suite 1&2 Session 5: ‘Increasing income streams from the External Market’ Jo Lloyd, Managing Director, Cotmandene Training Ltd

Selling to external customers – what could be simpler? Or is it? A session exploring whether you should look externally for additional business or not – and how to sense check the idea. If you decide to go ahead, some hints and tips on marketing your offering, and how to compete with commercial printing companies. The session will share practical experience, and tools and methodology which will help you plan the next step for your CRD.

1505-1545

Castle Suite 1&2 Session 6: Nippa speaker Rob Roberts, Massey University, New Zealand

Rob began his career in the printing industry in the mid 1960’s when he commenced an apprenticeship as a letterpress machinist, he emigrated to New Zealand early in 1970 and after spending some time working for commercial printers accepted the position of Production Supervisor in Massey University’s Printery. In 1989 Rob became the manager of the Printery and in his presentation he will give you an overview of his experience in the in-house sector of New Zealand’s printing industry, and how the Printery was developed into the successful business it is today. Rob has experienced numerous and significant technological advances during his career and whilst he feels sad at witnessing the loss of many of the traditional printing skills, his presentation will show you that he understands how important it is that he and his team must fully embrace the electronic environment we now find ourselves operating in, he will be being giving you his view of what the ‘Tomorrow Printery’ will look like.

1545 - 1630

Castle Suite Bar Tea & Discussions with Exhibitors

Please visit as many exhibitors as you can, not only to get a sticker for your Grand Raffle card but to show our appreciation for their support of this conference.

1635-1715

Castle Suite 1&2 Session 7: Members’ session: Visit to NIPPA 2011

1845 - 1930

Morgannwg Bar Pre dinner drinks

Paul Bishop, Sheffield Hallam

We acknowledge the support of Ricoh who have sponsored this evening’s activities.

1930 - 2230

Morgannwg Bar Dinner & 70s Night with DJ/Quiz

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Tuesday 29 May

Vale Bar & Grill 0700-0900 Breakfast Castle Suite 1&2 0915-1000 Session 8: ‘Email vs. Print Communication’ - Perception and Reality Lisa Hoover Director of Publications, Print & Mail Bucknell University

How many of you have heard this statement from one of your clients in the past year: “We’re not going to print that project this year; we’re going to send an email instead?” As print providers, we all know that some of our business has been lost due to electronic communication. There are many perceptions about both print and email. However, perceptions are not always reality. Nothing changes perception more quickly than information. I will discuss how a partnership with other departments on campus could be the key to researching and revealing facts on the effectiveness of email vs. print communication. This session will also give a general overview of Lisa’s department and the role we played in the overall Communications Division. The structure is a bit different than most in-plant organizations in the United States, but there seems to be a developing trend to combine printing organizations with Marketing/Communications. Lisa has been functioning in that capacity since 2005, so she may have some insight for those who are currently migrating to that structure.

Castle Suite Bar Coffee & Exhibition

1005-1040

Castle Suite 1&2 Session 9: Your brand is you - part 1

1040-1120

Ann Holman

Castle Suite 1&2 Session 9: Your brand is you - part 2

1125-1210

Castle Suite 1&2 Annual General Meeting & EGM

1215-1235

Ann Holman

Rebecca Hanlon

Your attendance would be appreciated by the Executive Committee because the decisions made at this meeting will affect the future of the Group.

Castle Suite 1&2 Lunch & Exhibition

1245-1330

Out of Hotel 1340-1800 Networking Activity: Cardiff Bay We thank Danwood for making these activities possible through their sponsorship.

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1915 - 1945

Morgannwg Bar Conference Dinner Reception

We are very grateful to Ricoh for sponsoring our pre-dinner drinks this year.

1945 - 2000

Conservatory balcony

Conference Photograph

Martin Parker

2000 - 2145

Morgannwg Bar Annual Conference Dinner

Our thanks go to Canon for sponsoring the meal, Océ who are sponsoring the wine and Advanced Technologies International for sponsoring the liqueurs at our Conference Dinner.

2145 - 2330

Morganwwg Suite

Presentation of Awards

UPMG Chair

The Conference Dinner is followed by the presentation of the Design and Print Awards.

Award categories and Sponsors

1. In-house Design – sponsored by Xerox

2. In-house Print (Digital) – sponsored by Ricoh

3. In-house Print (Offset/DI) – sponsored by Presstek Europe

4. Innovative Marketing of Print Services – sponsored by Océ

5. Green Award – sponsored by KonicaMinolta

Rebecca Hanlon

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Wednesday 30 May

Vale Bar & Grill Breakfast

0700 - 0900

Please remember to arrange to clear bedrooms by 1100

Castle Suite 1&2 Session 11: ACUP speaker ‘Gold: It’s within your reach’ Jimmy Friend University of North Texas

0930 - 1000

Over the past eight years the University of North Texas Printing and Distribution Solutions, in Denton, Texas, has won 53 awards including 33 Gold, and two Best of Show - digital (non-offset) category, in the IPMA In-Print Contest sponsored by In-Plant Graphics Magazine. UNT-PDS recently received a special invite to submit four entries to the prestigious Printing Industry of Mid-America Print Contest and came away with three awards of Excellence, including Best of Category – Digital Invitations. Gold: It’s Within Your Reach, will highlight the steps that were taken by UNT-PDS to advance the quality of their entire operations during the past 17 years.

Jimmy Friend is Director of Printing and Distribution Solutions (PDS) at the University of North Texas in Denton. He has been in graphic arts for over 43 years; the past 28 years being actively involved in the university in-plant community. Nationally recognized as a top quality in-plant operation, PDS has been honored as recipient of Best of Show-Digital in the 2010 and 2011 In-Print Competition.

Castle Suite 1&2 Session 12: From A4 to iPad (part 1) Ted Osuch Co-directorTidalfire As smartphones, tablets and eBook readers become the norm, printing technologists are forced to consider how they can use their skills for the purpose of delivering online and mobile content. With newspapers and magazines now available for viewing via subscription, this distribution model is becoming more popular with users who are familiar with how to access and read content via their mobile devices. A myriad of technologies such as PDF, HTML and mobile apps allow users to access information - irrespective of when, where and what type of device they have. Information is truly available at your fingertips. In this presentation Ted will explain how the use of Adobe InDesign can provide an array of output formats to enhance the printed layout though the use of: PDF (Portable Document Format) - interactive documents containing video, links and bookmarks SWF - Small Web Format - creation of flip books for distribution via web sites eBook - the ePUB format allows InDesign formatted documents to be exported to mobile eBook readers and dedicated eBook devices such as the Kindle. Digital Publishing Suite - (DPS) - Adobe offers a service which can convert InDesign documents to native apps for iPad, Android and BlackBerry tablet devices incorporating rich media and the ability to track statistics on users’ use of these applications. 11

1005 - 1045


Wednesday 30 May 1050 - 1115 1115 - 1155

Castle Suite Bar Coffee, Grand Raffle Draw

1200 - 1225

Castle Suite 1&2 Session 14: ‘Conference Feedback’

1225 - 1230

Castle Suite Bar Session 13: From A4 to iPad (part 2) Ted Osuch Co-directorTidalfire

Rebecca Hanlon

A Delegate Feedback Questionnaire is included in this Programme Booklet and it would be appreciated by the Executive Committee if you could take the time to complete this and hand it in, or post it, to Roy Stares before 29th June.

Castle Suite 1&2 Close of Conference Rebecca Hanlon, UPMG Chair

1235 - 1330

Castle Suite Bar Lunch On behalf of the Executive Committee, you are all wished a safe journey home. Thank you for your support of the 2012 Conference. We look forward to meeting you again next year when we shall be at Majestic Hotel in Harrogate. Why not take advantage of the special delegate rates for 2013 for bookings made before 31st July 2012.

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CONFERENCE 2012 - Delegate Feedback You may find it useful to fill some of this in during conference for use in the Feedback session 1 Please score (1=low, 5=high ) each category, "interest", "relevance" & "quality" (i.e. 3 separate scores a line) interesting to you

relevance to your job

quality of presentation

Going for Gold - Keynote (Jamie Baulch, Mon 0915) Large format printing (Members, Mon 1010) Social Media - how to get started (Simon Hampton-Matthews, Mon 1135) Selling the Print Unit (Jo Lloyd, Mon 1220) Increasing income streams (Jo Lloyd, Mon 1420) Nippa (Rob Roberts, Mon 1505) Government Procurement Servcies (Members, Mon 1635) Email vs Print (Lisa Hoover,Tue 0915) Your brand is You (Ann Holman, double session,Tue 1040 & 1125) ACUP (Jimmy Friend,Wed 0930) From A4 to iPad (Ted Osuch, double session,Wed 1005 & 1115) Conference feedback (Rebecca Hanlon,Wed 1200) 2 Please identify those areas or topics which will affect you most in the next 12 months (These will be helpful in planning the 2013 conference)

3 Please make any other comments you feel would help in planning the 2013 Conference

4 Please suggest any other exhibitors who should be approached for next year

5 If you are prepared to do a 15 minute session in 2013, please indicate the topic area.

5 Your name (voluntary answer)

Please hand in this questionnaire or return it to adminapme@virginmedia.com before Friday 29th June. 13


Conference 2013 is at The Majestic Hotel, Harrogate from Sunday 2nd June to Wednesday 5th ~June.

A 4 star Victorian landmark, The Majestic Hotel Harrogate is situated in the heart of the spa town of Harrogate, adjacent to the Harrogate International Centre. Set in 8 acres of grounds, The Majestic Hotel Harrogate is charming and elegant, exudes sophistication and basks in its Victorian heritage.You can dine in the Majestic Restaurant or relax with a drink in the elegant Victorian Regency Bar. The Health Club at The Majestic Hotel Harrogate offers a range of facilities including an indoor swimming pool, sauna, Jacuzzi, fully equipped gym and fitness studio.

 Harrogate is a beautiful spa town in the heart of North Yorkshire. Explore the quaint boutiques, galleries and antique stores of Harrogate. The Montpellier Quarter is full of shops, cafes and bars and the famous Betty’s Tearooms.

Venture a little further and you can find the beautiful North Yorkshire Dales, the vibrant city of Leeds or the historic city of York.

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ADVANCE BOOKING FORM • 2nd to 5th June 2013 - Majestic Hotel, Harrogate only to be used for bookings made AND PAID FOR before 31st July 2012

1. Delegate details (please use a separate form for each delegate): Mr/Ms/Mrs/Dr...................... Forename............................................................. Surname............................................................................... Job Title.................................................................................................................................................................... Organisation........................................................................................................................................................... Address.................................................................................................................................................................... ..................................................................................................... ............................................................................. (if invoice address is different, please advise) Contact Tel:......................................................... email:..................................................................................... Special dietary requirements.......................................................................... Disabilities........................................................................................................... Attending partner’s name................................................................................ Purchase Order Number: 2. I wish to book the following place (please tick): Full time Standard Room @ £350 Deluxe Room @ £375 Partner FT @ £155 (DB&B) Partner PT @ £60 per 24 hours x ........days All rooms are subject to availability3. Please enquire for other part-time rates These rates only apply for bookings & payments made before 31st July 2012 No refunds given after 1st March 2013 (sliding scale before this date) 3.

I/We shall (please tick - times not required): Sunday Monday Arrive pm am pm Depart

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pm

Tuesday am

Wednesday pm

am

pm

am

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Tuesday pm activity: Details are not yet available.You will be contacted when they are.

5. 5.4.

• Payment is only by cheque (payable to APME) or Bank Transfer (not credit card) • An invoice will be sent with the confirmation of each booking. • BOOKING FORMS & cheques should be sent to: Roy Stares (APME Administration) The White House 18 Willenhall Close Luton LU3 3XX email: adminapme@virginmedia.com • Bank transfers to HSBC Bank: A/c name: APME Sort code: 40-25-19 Account No. 71489852 15


11/05/2012

LIST OF DELEGATES Carol Aleknavicius

University of Bristol

0117 928 9099 carol.aleknavicius@bristol.ac.uk

Margaret Angell

University of Stirling

01786 467226 m.a.s.angell@stir.ac.uk

Clare Ballard

Cardiff Metropolitan University

02920 416159 cballard@cardiffmet.ac.uk

Janine Barraclough

University of Sheffield

0114 2224007 j.l.barraclough@sheffield.ac.uk

Richard Barrett

Glasgow Caledonian University

0141 3313836 richard.barrett@gcu.ac.uk

Paul Bishop

Sheffield Hallam University

0114 225 4763 p.bishop@shu.ac.uk

Helen Clarke

Loughborough University

01509 222190 h.j.clarke@lboro.ac.uk

Paul Clayton

Sheffield Hallam University

0114 2254763 p.clayton@shu.ac.uk

David Conway

School of Oriental & African Studies

0207 898 4067 DC3@soas.ac.uk

Greg Cowper

Heriot Watt University

0131 451 4280 g.cowper@hw.ac.uk

Peter Davey

University of Glamorgan

01443 654273 pdavey1@glam.ac.uk

Valerie Davies

University of Wales, Newport

01633 432075 valerie.davies@newport.ac.uk

Paul Davis

The Research Councils UK

01793 444373 paul.davis@JRS.ac.uk

Dale Edwards

Univeristy of Exeter

01392 723942 d.edwards@ex.ac.uk

Tony Evans

University of Glamorgan

01443 482425 aevans@glam.ac.uk

Sean Flint

Anglia Ruskin University

0845 196 4032 sean.flint@anglia.ac.uk

Alison Freer

Loughborough University

01809 222185 a.j.freer@lboro.ac.uk

Jimmy Friend

University of North Texas

(001) 940 565 2005 jimmy.friend@unt.edu

Sue Fry

Anglia Ruskin University

0845 196 4031 susan.fry@anglia.ac.uk

Claire Garlick

University of Huddersfield

01484 472235 c.m.garlick@hud.ac.uk

Sarah Gibbon

Goldsmiths College

02079 197140 s.gibbon@gold.ac.uk

Alan Green

University of Bristol

0117 928 9099 alan.green@bristol.ac.uk

Chris Hackett

CMH Consultancy Services

01245 464968 cmhackett@hotmail.com

Simon Hampton-Matthews

University of the West of England

07720 399750 simon.hampton-matthews@uwe.ac.uk

Rebecca Hanlon

Cardiff Metropolitan University

02920 417211 11/05/2012 rhanlon@cardiffmet.ac.uk

Ian Hickman

University of Leicester

0116 252 2443 imh3@leicester.ac.uk

Lisa Hoover

Bucknell University

(001) 570 577 3757 lhoover@bucknell.edu

Duncan Hurst

Heriot-Watt University

LIST OF DELEGATES

16

0131 451 3258 d.hurst@hw.ac.uk


lhoover@bucknell.edu Duncan Hurst LIST OF DELEGATES

Heriot-Watt University

0131 451 3258 d.hurst@hw.ac.uk

Ian Hickman David Knights

University of Leicester East London

0116 0208 252 223 2443 2130 imh3@leicester.ac.uk d.a.knights@uel.ac.uk

Lisa Hoover Darren Lewis

Bucknell UniversityUniversity of Reading

(001) 570 8085 577 3757 0118 931 lhoover@bucknell.edu d.j.lewis@reading.ac.uk

Duncan Hurst Steve Marlow

Heriot-Watt University ofUniversity East London

0131 0208 451 223 3258 2801 d.hurst@hw.ac.uk s.j.marlow@uel.ac.uk

David StevenKnights McCart

University of East London Glasgow Caledonian University

0208 0141 223 331 2130 3777 d.a.knights@uel.ac.uk s.mccart@gcal.ac.uk

Darren Lewis Tara McCulloch

University of Reading Plymouth

0118 8085 01752931 587268 d.j.lewis@reading.ac.uk tara.mcculloch@plymouth.ac.uk

Steve Lynne Marlow McNaughton

University of East London Stirling

0208 01786223 46 2801 6887 s.j.marlow@uel.ac.uk lynne.mcnaughton@stir.ac.uk

Steven McCart Avril McSorley

Glasgow University EdinburghCaledonian Napier University

0141 3777 0131 331 4553723 s.mccart@gcal.ac.uk a.mcsorley@napier.ac.uk

Tara MartinMcCulloch Parker

University Plymouth The RobertofGordon University

01752 01224 587268 262942 tara.mcculloch@plymouth.ac.uk m.parker@rgu.ac.uk

Lynne McNaughton Nigel Phillips

University of Stirling Exeter

01786 6887 01392 46 723065 lynne.mcnaughton@stir.ac.uk n.phillips@exeter.ac.uk

Avril BrianMcSorley Pickles

Edinburgh NapierLtd University Inprint & Design

0131 012744553723 235301 a.mcsorley@napier.ac.uk b.pickles@bilk.ac.uk

Martin Parker David Plummer

The RobertofGordon University University Bedfordshire

01224 01582 262942 521421 m.parker@rgu.ac.uk david.plummer@beds.ac.uk

Nigel Phillips Mark Ramsay

University of Exeter Loughborough University

01392 01509 723065 222249 n.phillips@exeter.ac.uk m.ramsay@lboro.ac.uk

Brian StevePickles Redding

Inprint Ltd School&ofDesign Oriental & African Studies

01274 235301 020 7898 4066 b.pickles@bilk.ac.uk s.redding@soas.ac.uk

David RachelPlummer Roberts

University of Bedfordshire Cardiff Metropolitan University

01582 521421 029 20201135 david.plummer@beds.ac.uk rroberts@cardiffmet.ac.uk

Mark Ramsay Rob Roberts

Loughborough University Massey University, Australia

01509 (0064) 222249 350 5037 m.ramsay@lboro.ac.uk R.J.Roberts@massey.ac.nz

Steve Redding Lizz Score

School of Oriental & African Studies University of Plymouth

020 7898 4066 01752 587272 s.redding@soas.ac.uk jlizz.score@plymouth.ac.uk

Rachel Roberts Andrew Scott

Cardiff Metropolitan Glasgow CaledonianUniversity University

029 014120201135 331 3776 rroberts@cardiffmet.ac.uk a.m.scott@gcu.ac.uk

Rob Alan Roberts Stacey

Massey University, Australia Bishop Grosseteste University College

(0064) 350 5037 01522 583713 R.J.Roberts@massey.ac.nz alan.stacey@bishopg.ac.uk

Lizz Roy Score Stares

University of Plymouth UPMG

01752 01582 587272 491782 jlizz.score@plymouth.ac.uk roy.stares@ntlworld.com

Andrew JeanetteScott Swetman

Glasgow University UniversityCaledonian of Glamorgan

0141 3776 01443331 483635 a.m.scott@gcu.ac.uk jswetman@glam.ac.uk

Alan Paul Stacey Tetley

Bishop Grosseteste University College University of Sheffield

01522 583713 0114 222 1221 alan.stacey@bishopg.ac.uk p.tetley@sheffield.ac.uk

Roy Stares Steven Thomas

UPMG Lancaster University

01582 01524 491782 592069 11/05/2012 roy.stares@ntlworld.com s.thomas@lancaster.ac.uk

Jeanette Swetman Jo Thompson

University of Glamorgan Plymouth

Paul John Tetley Trewhella

University of Sheffield Plymouth

01443 01752 483635 587272 jswetman@glam.ac.uk j.p.thompson@plymouth.ac.uk

Steven Thomas Bill Walker

Lancaster The RobertUniversity Gordon University

Chris Ward

Cranfield University

01234 754077 c.ward@cranfield.ac.uk

Ian Wilcox

University of Southampton

02380 593944 i.wilcox@soton.ac.uk

Kath Winter

University of Sheffield

0114 2229290 k.j.winter@sheffield.ac.uk

LIST OF DELEGATES

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11/05/2012

0114 1221 01752222 587272 p.tetley@sheffield.ac.uk john.trewhella@plymouth.ac.uk 01524 01224 592069 262944 s.thomas@lancaster.ac.uk Bill.Walker@RGU.ac.uk


EXHIBITION PLAN (Castle Suite 3 & 4)

1. Grafityp/Roland 2. Advanced Tech Int. 3. Murodigital 4. DTP 5. TimeHarvest 6. Opus 7. Info Technology Supplies 8. Ricoh 9. Antalis 10.Grafityp/Roland

11. Canon 12. Phillips Plastics 13. EMOS 14. Xerox 15. Premier Paper 16. KonicaMinolta 17. Presstek 18. Danwood 19. IFS 20. OcĂŠ 21. DED Ltd

Presentation Room

21 to Castle Suite Bar and Goods Lift

20

11

10

1

19

12

9

2

to Reception

18

13

8

3

17

14

7

4

16

15

6

5

18


NOTES ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ 19


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F R g F E I F n i D S N o R E g O A L C

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UP

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UPMG CONFERENCE PROGRAMME 2012