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The members of the APME express their sincere thanks to the following companies for exhibiting and/or sponsoring activities during our conference this year:

We also thank all those companies that have provided prizes for the Grand Raffle. Your generosity is very much appreciated by APME members. 2


Dear Friends and Colleagues   A warm welcome to the 2014 conference from the whole of the APME Executive!   I am proud that this conference is being held in my adopted county of Gloucestershire. The county is famed for cheese rolling, Harry Potter’s Uncle and Aunt (the Dursleys), Laurie Lee and the homes of Prince Charles and the Princess Royal. We have well-known cricket and rugby clubs, the Badminton Horse Trials are held in the county every May and not forgetting the Cheltenham Gold Cup in this very town.    I would particularly like to welcome delegates who are attending their first conference and there is an invitation in your folder to the newcomers’ reception where you can meet the Executive. Please do come along so we can introduce ourselves.   We are honoured to be joined by representatives from our associate organisations who will be presenting at the conference: Stephen Amitrano, Manager of Print and Mail Services, Burlington County College from ACUP Simon Giles, President of NIPPA and Print Manager at Australia’s Defence Publishing Service. Please make them welcome to our conference.   We do hope you enjoy this year’s conference - we’ve got a full programme lined up for you and have tried to respond to the suggestions made for speakers. You asked for additional opportunities to discuss issues with other members so we’re re-running Question Time and devoting a session to interactive groups to discuss various topics. For full details please see the later pages.   On Monday evening we’re doing something a little different with a Hats Party. Any hat will do - even a folded newspaper - but you must have one! At the time of writing this introduction we were still pondering what penance you will have to serve if you haven’t got a hat. There will be prizes on the night for the best and most unusual hats.   Immediately after the AGM on Tuesday we’re going to be discussing setting up special interest groups, one for Design, the other for Photography. Please ensure you are there to discuss how you would like these groups to work.   Our exhibitors make the conference possible with their generous sponsorship. I urge everyone to visit their stands and take time to understand what they are presenting over the next couple of days. I know they have taken a lot of care to tailor their exhibition to our needs; there is always something new to see or learn!  Don’t forget to take your raffle card with you to collect stickers so you can enter the draw.   Finally, I hope you have an excellent conference and I am looking forward to meeting you over the next few days.   Simon Hampton-Matthews Chair, APME 3


Our Speakers

Stephanie Davies, Laughology’s Creative Director, has over 10 years

experience which has gained her an unsurpassed reputation for designing and delivering interventions for businesses, practitioners, clients, young people and adults. She is recognised as one of the UK’s leading voices in happiness humour and laughter. In past 12 years Stephanie has worked on projects and events in the public and private sector developing everything from creating happy spaces and environments in schools and health settings to motivating and inspiring individuals, teams and organisations. The unique approach of Laughology founded and developed by Stephanie Davies looks at how individuals can be resilient human beings and live lives that flourish and are happy and healthy. Qualifications include: An M.A in The psychology of humour and laughter for personal growth; B.A Hons in Community Arts and Advanced Skills in Creative Teaching and Cognition, JMU. At night Steph frequents dimly lit bars as a....... stand-up comedian

Simon Giles is the Production Manager of Defence Publishing Service and will

celebrate 25 years of service with Defence in November 2014. The first 11 years were spent in Logistics and in the year 2000 an opportunity arose to escape the “Dark Side” and he landed the coveted role as Production Manager of Defence Publishing Service. DPS continues to embrace digital technology and has just installed a Canon IPF8400 Wide Format printer to expand the business through the in-house production of pull up banners. Simon is also serving his first term as President of NIPPA and enjoys the diversity that both roles offer. Outside of work Simon is kept busy by his gorgeous wife Monique and following the sporting careers of his four children. His eldest daughter Laura is currently in South Africa representing Australia at the Indoor Netball World Championships. Away from the family Simon is passionate about cricket and has been Vice President of the Hoppers Crossing Cricket Club for the past 18 years. For those who don’t know HCCC is the Australian Club where Stuart Broad was taught to play cricket.

Iain Major started his professional life as a secondary school teacher in the UK

teaching Science (Chemistry is his first degree) to students between the ages of 11 and 18. After 13 years and having reached the position of Assistant Headteacher he looked for a career change and completed a Masters Degree in Computer Science at Bristol University. Following this Iain wrote software for over three years. In 1997 Iain met Ian Adkins, then a freelance engineer, through their children and wives being friends. Together they established Bits From Bytes, the first company to commercialise the RepRap project and to sell complete kits of parts to build your own 3D Printer. The two quickly realised the potential for the market and the business grew rapidly. Bits From Bytes was acquired by 3D Systems in 2010 and Iain has been working in various roles within the business ever since. Iain is both UK Education Co-ordinator and UK Health and Safety Co-ordinator and is based from the Clevedon office in the UK.

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Peter Lancaster is an entrepreneurial digital imaging and print e-commerce

professional with a proven track record of success and global recognition. He is a specialist in strategy, implementation and marketing of new technologies for the Digital Imaging and Printing industry. Working with mobile, any print can now be made interactive through Image Recognition technology and conditional logic driven response mechanisms, adding value to the printed piece. Peter served as Managing Director of St Ives Graphic Media, the digital division of Europe’s largest Printing business. He was also MD of Grasmere Digital Printing, where he launched Europe’s first Web-to-Print system. He was employee No. 7 for Indigo in the UK and before that, an early member of the Scitex team.

Paul Atkins is the Design Team Leader Loughborough University. Having

graduated from the University of Wales in June 1995 with a degree in Graphic Communication he returned to his native Midlands and started work as a Junior in a small agency a few weeks later. Having 18 months experience he decided to move on and look for a change of scenery. After being told by a friend about a design position at Loughborough University where he had completed his HND, he thought the move was the next best thing to being a student again and applied. Being offered the job meant a move of home but one he would not regret. A few years later he was offered a Senior Designer role and in January 2010 would take up the role of Design Team Leader.

Stephen Amitrano is Manager, Print & Mail Services Burlington County

College. Employed in the printing industry since 1976, Steve has been involved in many areas of lithography including operations and management of bindery, press (offset and digital), pre-press, MFD contracts, plant supervision, and mail room operations manager. Steve regularly establishes, coordinates and prioritizes staff and project schedules of the Print and Mail Services department of Burlington County College and administers expenditures of internal and auxiliary operating budgets. With the mission of the College in mind, Steve coordinates the work activities of both full and part time Print Shop and Mailroom staff, as well as student workers. In addition to Print and Mail Facility equipment and operations, Steve is responsible for sustained functionality of 36 fleet copiers and thirteen coin operated student copiers located throughout six satellite campuses and centers.

After attending the London College of Printing, Brian Pickles has spent the last 45 years within the print industry, the first 20 years of which working within the financial print sector in London , dealing with takeovers and mergers as well as blue chip company annual report and accounts. After deciding to relocate out of London, Brian moved to Yorkshire (apparently God’s country) in 1988 and has worked in both commercial print as well as set up a book publishing company for the visually impaired. In 1996 he entered the very different world of print in higher education working for Bradford University, where in 2002 he instigated a shared service with Bradford College and as MD ran the Limited Company for 11 1/2 years. In December 2013 he made the decision to retire, but still hopes to do some print related work when and if required. Brian and his wife Fiona live in Triangle, West Yorkshire with their 3 dogs, Oscar, Ruby & Flo.

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Sunday 1 June 1600 - 1730

By Garden Room Registration (tea & coffee in Garden Room from 15.30)

1730 - 1800

Manor Bar of the Park Suite “Newcomers” Reception

(Invitation Only)

An invitation is given to all those attending conference either for the first time or after a prolonged gap, to meet the APME Executive members.

1830 - 1915

Garden Room Drinks Reception

Tonight’s drinks reception is again sponsored by Grafityp for which we are very grateful.

1930 - 2145

Lakeside Restaurant Dinner

Please book a time for dinner at Reception. We are grateful to Sharp Business Systems for sponsoring tonight’s wine. Please note that mobile phones must be switched off in the Restaurant.

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Monday 2 June

Lakeside Restaurant Breakfast

Royal Suite 0900 - 0910 Opening of Conference

Simon Hampton-Matthews, APME Chair

The Chairman of the APME gets us on our way.

Royal Suite 0910 - 1000 Session 1: KEYNOTE (Suppliers Welcome) “Introduction to Laughology” - part 1 Stephanie Davies Creative Director

0700 - 0900

AIM - The presentation will be interactive, informative and fun. It will leave delegates with techniques and tools to use in their lives and at work with others that will help to enhance happiness and encourage more positive communication and engagement for the remainder of the conference. OBJECTIVES - Following completion of the training individuals and the organisation will gain: 1. An understanding of Laughology 2. An understanding of techniques and methods to improve communication 3. Enhanced understanding of stressors and how to deal with stressful situations and turn them into to positive challenges 4. To have fun and take-away useful techniques that can be applied in practice

Manor Bar of the Park Suite Coffee & Exhibition

1000 - 1040

Exhibition opens in the Park Suite, teas and coffees are close by in the Manor Bar area. Please support the exhibitors.

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Royal Suite 1045 - 1130 Session 2: Keynote: (Suppliers Welcome) “Introduction to Laughology” - part 2

Stephanie Davies Creative Director

WHY LAUGHOLOGY?

Research shows how laughter increases the natural happiness hormone in our body. After taking part in Laughology’s participative, fun and informative training session, your staff will feel happier and less stressed, collaborate more effectively and become more productive.

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Monday 2 June 1135-1215 (Members Only)

Royal Suite Session 3: “From Nippa/Australia”

1225-1345

Lakeside Restaurant Lunch & Exhibition

1350 - 1450 (Members Only)

Royal Suite Session 4: “Print to Mobile Marketing”

1455-1545

Manor Bar of the Park Suite Tea & Discussions with Exhibitors

1550-1640 (Suppliers Welcome)

Royal Suite Session 5: 3D printing

Simon Giles, Defence Publishing Services Responsible for a staff of 20, Simon is fortunate to oversee the Graphic Design, Pre- Press, Print, F inishing & Distribution components of the business.The business has changed significantly in the past 14 years. The Print Shop has transformed from an Analogue shop with 2 Docutechs and a Xerox 1 250, with annual volumes of 20 million monochrome impressions and 300,000 colour impression (with an annual outsource budget of $50k).

Collect your food in the Restaurant and then take a second opportunity the show the exhibitors your support.

Peter Lancaster, CEO Documobi Ltd Can we link Print to a mobile campaign where the objective is to start a long-term relationship between the University and the Student, using the most important communication device ever created? Yes. We can make print integral to every digital marketing campaign going if we get ourselves educated, tooled-up and able to put across a compelling value proposition. Peter Lancaster, CEO of Documobi, will talk about how to make print digital in a mobile world with QR codes, augmented reality and iPR™ (intelligent print recognition) - and what this means for Universities, Print Departments and their stakeholders.

Don’t forget to get the stickers for your Grand Raffle card.

Iain Major, UK Education Co-ordinator, 3D Systems Iain started his professional life as a secondary school teacher in the UK teaching Science (Chemistry is his first degree) to students between the ages of 11 and 18. After 13 years and having reached the position of Assistant Headteacher he looked for a career change and completed a Masters Degree in Computer Science at Bristol University. Following this Iain wrote software for over three years. In 1997 Iain met Ian Adkins, then a freelance engineer, through their children and wives being friends. Together they established Bits From Bytes, the first company to commercialise the RepRap project and to sell complete kits of parts to build your own 3D Printer. The two quickly realised the potential for the market and the business grew rapidly. Bits From Bytes was acquired by 3D Systems in 2010 and Iain has been working in various roles within the business ever since. Iain is both UK Education Co- ordinator and UK Health and Safety Co-ordinator and is based from the Clevedon office in the UK. 8


Monday 2 June

Royal Suite Session 6: “In Copy”

1645-1725 (Members Only)

Paul Atkins, Design Team Leader, Loughborough University

From my first Mac in 1997 bought with my student loan I have always believed technology enables us to do things more efficiently, push boundaries and work smart. Technology has always interested me so I naturally look to move forward with the tools we are given to use, whether that be hardware or software at home or at work. I forget how I found out about InCopy but having read what it could do I began to see potential savings of time and cost in a workplace that was always looking to do things more efficiently. InCopy brings designers and editors together.

Garden Room Hat Party Reception, dinner and disco

1845-1930

Hats are compulsory - anything will do but you must wear a hat! We thank Sharp Business Systems for supporting Monday’s Reception, dinner and disco.

Royal Suite Dinner & Disco Our thanks to AutoDigital for sponsoring this evening’s wine.

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1930-2330


Tuesday 3 June 0700 - 0900 Lakeside Restaurant Breakfast

0900 - 1010

Royal Suite

(Suppliers Welcome)

Session 7: “Question Time”

You will find a post card in your delegate pack on which you can submit your question. The questions submitted will be grouped and a selection put to the panel.

1015 - 1105

Manor Bar of the Park Suite Coffee & Exhibition

1110 - 1155

Royal Suite

(Members Only)

Session 8: “Building a Strategic Business Plan”

Question time will feature a panel of four suppliers and our own Paul Tetley from the University of Sheffield. It is expected that the suppliers will be representatives from the paper industry, exhibition and conference materials, a managed print services company and a web to print supplier.

Stephen Amitrano, Manager Print & Mail Services, Burlington County College

Steve Amitrano of Burlington County College will share a case study of one institutional printing business review. This session will discuss the importance of building your strategic business plan which covers visions and missions; key ingredients for costing for budgeting, pricing, and equipment justifications; staffing and work-flow; and operational polices; and tips to personalize your own business plan.

Steve is the Manager, Print & Mail Services, Burlington County College, Pemberton, NJ. Employed in the printing industry since 1976, Steve has been involved in many areas including operations and management of bindery, press (offset and digital), pre-press, MFD contracts, plant supervision, and recently mail room operations manager.

With the mission of the College in mind, Steve coordinates the work activities of both print and mail staff, as well as student workers. Steve is responsible for sustained functionality of 36 fleet copiers and thirteen coin operated student copiers located throughout six satellite campuses and centres.

1200 - 1230

Royal Suite

(Members Only)

Annual General Meeting

Simon Hampton-Matthews, APME Chair Your support for the AGM (during which the results of the ballot will be announced) would be much appreciated by the Executive. 10


Tuesday 3 June

Lakeside Restaurant Lunch & Exhibition

1240 - 1340

A final opportunity to see the exhibition

Out of Hotel 1340 - 1745 Networking Activity: Gloucester If you are joining the trip to Gloucester,

please be ready at Reception by 1335 for a prompt getaway. Once again we thank The Danwood Group who are sponsoring this afternoon’s activity.

Manor Bar Conference Dinner Reception

1910 - 1940

Thank you to Clip Exhibition & Display who are sponsoring the pre-dinner Reception.

Outside Park Suite Conference Photograph If wet, listen for an alternative location.

1945 - 2000

Park Suite Annual Conference Dinner

2000 - 2145

We are grateful to Canon UK for sponsoring the dinner,

KonicaMinolta, the wine,

Advanced Technologies International, the liqueurs.

Park Suite Presentation of Awards

2145 - 2230

Details of the Awards and the sponsors are shown on the Conference Dinner Menu

Park Suite After Dinner Speaker Paul Burling

Paul Burling is an impressionist, comedian and TV personality. He appeared on Britain’s Got Talent final with impressions of Harry Hill and other TV personalities. We welcome him to our conference, and thank Sharp Business Systems for sponsoring this part of conference

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2230 - 2359


Wednesday 4 June 0700 - 0900 Lakeside Restaurant Breakfast

0930 - 1025

Please remember to arrange to clear bedrooms by 1100.

(Members Only)

Royal Suite Session 9: Interactive Groups

Delegates

will be split into four groups. Each group will be visited by a “facilitator’. The “facilitators” will move around the groups each covering a different topic. The topics are: web to print managed print services branding benchmarking

1030 - 1050 Royal Suite Coffee Make sure your entry is in the tombola before coffee. 1055 - 1140 (Members Only)

Royal Suite Session 10 : “My Bradford Experience” Brian Pickles MD Inprint & Design (ret) Having worked in Print all my life, in 1996 I came to Yorkshire and my “Bradford Experience” started. From running a small inplant at the University to creating the first full shared service model in higher education, I will recount my experiences, the highs and the lows and continual challenges, including the current changing customer needs, to ensure our business remained relevant and secure.

1145 - 1225 (Members Only)

Royal Suite Session 11: Prize Draw & Conference Feedback

Simon Hampton-Matthews, APME Chair An opportunity to let the Executive know which parts of conference were successful and which less so. Also to provide some topics for next year’s conference.

1227 - 1230

Royal Suite Close of Conference

1230 - 1330

Lakeside Restaurant Lunch

Simon Hampton-Matthews, APME Chair

On behalf of the Executive Committee, you are all wished a safe journey home. Thank you for your support of the 2014 Conference. We look forward to meeting you again next year when we shall be at The Imperial Hotel, Blackpool from Sunday 31st May to Wednesday 3rd June.

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Conference 2015 The Imperial Hotel, Blackpool

Sunday 31st May to Wednesday 3rd June

The Imperial Hotel is a 4-star hotel on the Northern Promenade of Blackpool, Lancashire overlooking the beach and the sea. It was established in 1867 and is situated in a large Victorian red brick building, in what, before development, was once Claremont Park. It is now operated by Puma Hotels Collection. The hotel features a gold and blue facade, 180 rooms, the Palm Court Restaurant and the Number 10 Bar, frequented by many British Prime Ministers. It has served as a conference and party venue for a wide range of societies. The Queen has stayed at this hotel when visiting Blackpool, as did Charles Dickens.

Full time Delegate fee, if booked before 30th September 2014, is ÂŁ345. Booking forms and further details from Roy Stares, APME Administrator, adminapme@virginmedia.com 13


APME Executive – 2013-14 Chair Simon Hampton-Matthews, University of the West of England 0117 328 4673 simon.hampton-matthews@uwe.ac.uk Vice Chair Janine Barraclough, University of Sheffield 0114 222 4007 j.l.barraclough@sheffield.ac.uk Secretary Alison Freer, Loughborough University 01509 222185 a.j.freer@lboro.ac.uk Treasurer Steven Thomas, University of Lancaster 01524 592069 s.thomas@lancaster.ac.uk Trustee Paul Bishop, Sheffield Hallam University 0114 225 4541 p.bishop@shu.ac.uk Scottish APME Chair Andrew Scott 0141 331 3776

a.m.scott@gcu.ac.uk

Executive Members Rebecca Bloyce, Cardiff Metropolitan University 02920 417211 rbloyce@cardiffmet.ac.uk Darren Lewis, University of Reading 0118 378 8085 d.j.lewis@reading.ac.uk Martin Parker, Robert Gordon University 01224 262942 m.parker@rgu.ac.uk Nigel Phillips, University of Exeter 01392 723065 n.phillips@exeter.ac.uk Steven Redding, SOAS, University of London 020 7898 4066 sr54@soas.ac.uk Chris Ward, Cranfield University 01234 754077 c.ward@cranfield.ac.uk Administrator Roy Stares 07860 722552

adminapme@virginmedia.com

Web Site: www.apme.org.uk

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APME TRAINING Business Planning, Entrepreneurial Management and Managing Change As part of our commitment to the training and development of APME members a 2 day course is being offered free of charge. It takes place at Loughborough University on Wednesday 27 and Thursday 28 August 2014. The only costs your institution would have to pay are travel and accommodation. You are free to make you own arrangements but bed, breakfast and dinner are available on campus for approximately £119.

Programme Outline

The short-course is a two day programme which will be taught at Loughborough University. Delivery will be highly interactive and varied. The short-course programme aims to: • Advance leadership, management skills and competence • Develop the knowledge and skills to write an effective business plan • Identify and apply entrepreneurial concepts and practices • The role of the manager in planning and leading change • Change management and the impact of change in organisations • Provide challenging opportunities to build on existing experience and to grow in expertise, knowledge and skills The content for the two day programme is as follows:

The Entrepreneurial Manager (halfday)

• The principles and importance of entrepreneurial and innovative behaviour in the business environment • Developing entrepreneurial behaviour in individuals, teams and organisations • Successful innovation management

Managing Change in Organisations (halfday) • • • •

The change process Approaches to change Reactions to change Skills required for managing change successfully

Business Planning (1 day) • • • • •

Fundamentals of strategic management and business planning Internal and environmental analysis Identification of opportunities for growth Aligning organisational objectives Developing a Business Plan

Only a few spaces remain. Contact Alison Freer as soon as possible to book your space. 19


20

4

5

6

Manor Bar

14

1

15

Our Exhibitors

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8

2

18

9

Park Suite

17

Park Foyer

entrance to exhibition

16

Patio area

3

10

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Key: 1. Clip Exhibition 2. Murodigital 3. IFS 4. Duplo 5. KonicaMinolta 6. Opus 7. Phillips Plastics 8. Antalis 9. Danwood 10. ePrint Direct 11. The Magic Touch

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12. Sharp Business Syst. 13. Victoria Prints 14. Premier Business Papers 15. Xerox 16. Advanced Technologies 17. Grafityp 18. Riso 19. EMOS 20. Canon 21. Alto Digital

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APME Conference Programme 2014