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TOGETHER, SAVING LIVES & BUILDING HOPE


Every day tens of experienced, qualified, certified, medical personnel leave Syria, especially among workers in the health sector who suffered from detention, shelling, and kidnapping. This led to a lack of medical specialists and a decrease in the number of active medical personnel. Syria has been dealing with the decrease of highly educated professionals due to a high migration rate for years, after March 2011 migration rates grew higher, causing a semi-collapse in many service sectors, especially health and education. We will not look the other way and hope the situation improves itself, that’s why we started to respond quickly through the establishment of a high quality training center in northern Syria. We brought experts from Syria and from Arab and foreign countries to conduct training and qualification programs for medical and non-medical staff that work inside Syria, in order to fill the gaps that threaten the whole Syrian society. We have provided special courses that cover the main requirements in wartime and other courses for maternity and child care, psychosocial support, and gender based violence. Furthermore, we established a nursing school and we aim to open others in other parts of Syria in the near future. Finally, we have launched projects for training in various administrative fields to provide others, such as Syrian civil society organizations, and local councils with the lessons that we have learned thus contributing to the reconstruction process of the health system in our country, Syria. We will keep moving forward, qualification and training is an ongoing process that does not end, we need innovative solutions to challenge the “Disastrous� reality, and we will not stop until we make a difference.

Director of Training and Qualification Department Ph. Abdulrahim Aljamal


OUR VISION

OUR MISSION

We believe in a world in which everyone has the right to life, health and well-being.

To achieve our vision, we strive to raise funds and implement or fund projects that support the health-related needs and well-being of communities affected by crises and their aftermath, regardless of nationality, ethnicity, gender, religion or political affiliation.

OUR VALUES

Integrity

Trust

We take good care of our resources we are entrusted with and strive to the highest standards of personal honesty, ethical behavior, and fairness in everything we do. We lead by example and always act in the best interest of the people.

We respect each other and believe in essential human values. We value the trust we have accomplished in our relationships and we strive to continue doing our best to maintain this trust with the people.

We recognize our moral duty and take responsibility for using our resources efficiently to achieve measurable results, and are transparent and accountable to our supporters, partners, and above all, the people.

Accountability

We commit to medical ethics of neutrality and impartiality in our work for the people. We assist everyone in need irrespective of nationality, ethnicity, gender, religion or political affiliation.

We commit to provide the highest quality of care we are capable of, guided by our medical profession and the international principles and humanitarian standards in our work for the people.

Neutrality

Ambition


Shaam Relief Foundation USA Syrian American Foundation USA Syria Relief Charity UK UOSSM Switzerland UOSSM Turkey UOSSM Canada

Syrian British Medical Society UK UOSSM USA

UOSSM Germany

UOSSM France UOSSM Netherland


CONTENT Training and Qualification Centers…………………………………………7

Self management……………………………………………37

Introduction ………………………………………………………8

Mental health immunity……………………………………………37

I wish I would know………………………………………………………9

Active learning (sharing learning)……………………………………………37

Activities …………………………………………………………………10

Emotional intelligence applications…………………………………………37

General Overview…………………………………………………………11

Adaption and positive stimulation……………………………………………38

Internal Hosting……………………………………………12

Post trauma stress support……………………………………………38

External Support……………………………………………16

Behavior modification techniques……………………………………………38

Local Training……………………………………………17

Learning difficulties……………………………………………38

Medical Training…………….…………………………………………………18

common mental Sign and Symptoms ……………………………39

Emergency Management of War injuries……………………………………19

Gender based violence therapeutic plans.(GBV)……………………………39

Medical Management of War injuries………………………………………20

Marriage and family conflicts managing……………………………39

Medical Management in Emergency Non-Traumatic Cases………………21

Speech and language disorders……………………………………………39

Cardiopulmonary Resuscitation……………………………………………22

TRT( Teaching Recovery Technique)……………………………………40

Emergency Management in Severe Burns………………………………23

Communication skills with war wounded and disabled…………………40

Emergency Management in Obstetrics and Gynecology………………24

Communication skills with orphans in care institutions…………………40

Using Echography in Emergency……………………………………………25

Trained psychologists……………………………………………41

Medical Management &Preparedness to Chemical Attacks……………26

Administrative Trainings………………………………………………………42

Learning Nursing Care Techniques During Wars……………………………27

Quality principles for managers……………………………………………43

Integrated Management of Childhood Illness………………………………28

Quality principles for working personnel…………………………………43

Infant and Young Child Feeding in Emergency…………………………28

Quality management for quality teams in institutions……………………43

Community-Based Management of Acute Malnutrition……………………29

Information and Database Management…………………………………43

Community Health Workers……………………………………………29

Operational Planning……………………………………………44

Hostile Environment Surgical Training…………………………………30

Project management in the developmental field………………44

Medical Trainer……………………………………………31-32

Minimum standards in the field of humanitarian action……………44

Mental Health and Psycho-Social Support Training……………………33

Management of Human Resource ………………………………………45

Mh-GAP……………………………………………34

Design and implementation of monitoring and evaluation system………45

Psychological first aid (PFA) and supporting communication………34

Trained administrators……………………………………………46

psychosocial support(PSS) in crises ……………………………………34

Faster before it's too late…………………………………………………47

(TOT) Psychosocial Support……………………………………………34

On-Field Training………………………………………………………48

‫ا‬Class room management during crises…………………………………35

Capacity Building for Local Staff………………………………………49

Dealing with children during crisis and disasters…………………………35

One-Day Activities………………………………………………………49

dealing with loss and Grief ……………………………………………35

Meetings………………………………………………………50

Stressors among adolescents……………………………………………35

Year by Year Comparison…………………………………………………51

How to deal with children with special needs……………………………36

Bab Alhawa Training Center………………………………………………52

Thinking skills by using (mind habits)………………………………………36

Alzarka Training Center………………………………………………………53

Teaching by using multiple intelligence theory………………………………36

Adan Training Center ………………………………………………………53

Stress managing methods (assertion method)……………………………36


9


Introduction UOSSM, in partnership with Physicians Across Continents (PAC), conducted a survey on the hospitals in Syria, the results showed a clear shortage in medical staff. A few examples are: 90 medical students were forced to quit medical school due to the crisis. There are only 24 anesthesiologists among all the hospitals that were surveyed throughout Syria, and there are only 50 specialists throughout Syria (not including surgeons.) There were many midwives that were not adequately trained, probably due to the fact that they do not work in hospitals, and in hostile areas in Aleppo, there is only one Gynecological/Obstetrician per 45,000 people. Almost one third of technicians are not properly educated, there is a need to train these staff and to properly qualify them for their jobs. Comparing similar surveys throughout the world with Syria we found that in 2008 there were five doctors per 10,000 citizens, where the average throughout the world is 13 doctors per 10,000. Today in Syria, there are only 2 doctors per 10,000. There is an average of 28 qualified nursing staff per 10,000 throughout the world, while in Syria in 2009 there were 14 per 10,000. Today in Syria, there are less than 5 nurses per 10,000, this includes non-certified nurses as well, this is 17% of the accepted average worldwide. There are equal amounts of qualified and non-qualified nurses, which elevates the need for training and education for this staff.

10


“If I Only Knew… I Could Have Saved My Friend” It was a typical day in the Hama suburbs, when all of a sudden, the area came under fire and an explosive barrel blew up near a young 20-year-old woman. “Aisha” didn’t have any apparent wounds or shrapnel lodged in her body. People ran to the area of the explosion to give her warm wishes because she miraculously was not harmed by the explosive barrel. Her friend came to her thanking God for the miracle of her safety, when all of a sudden “Aisha” said “I don’t feel too good” to her friend. She said she was hearing a loud ring in her ears. Her friend smiled and told her that it was from the sound of the explosion. After a few moments, “Aisha” started bleeding from her ears, and experiencing shortness of breath. She then started turning blue in the face. “Aisha” was transferred to a hospital, but lost her life on the way to the emergency room, leaving her friend with so many unanswered questions about why she died despite the fact that there was no apparent injury to her body. “Aisha’s” friend decided to attend a medical training course where all of her questions were finally answered. She learned what explosive shock trauma was, its signs, and how to respond and deal with such an injury. After her training she said with a heavy heart, “If I only knew, I could have saved my friend.”

Expressive image. source: Web. 11


Internal Hosting External Support

Meetings

One-Day Activities Capacity Building

Qualification & Training

On-Field Training Internal Medical Training

Management

Medical

Mental health

»» Internal Hosting: Providing available resources within training centers (staff, equipment, and/or services) to other partners, to conduct an activity within one of the training centers

»» External Support: Providing available resources within training centers (equipment and/or staff) to other partners, to conduct an activity outside the training centers. »» Internal Training: Including Special training courses done locally by department’s staff.

»» On-Field Training: Including training courses that are conducted by Qualification And Training Department’s staff but outside its centers targeting the trainees in their working locations.

»» Capacity Building for Local Staff: UOSSM use to build its own staff’s capacities, through its role in organizing and hosting Administrative courses within Bab Al-Hawa Training Center or Reyhanlı Training Center.

»» One-Day Activities: UOSSM respond to some emergency situation by launching awareness campaigns within Bab Al-Hawa Training Center, and also encourage guests from outside Syria who visit Bab Al-Hawa hospital with unique specialties to provide basic training or education within their specialties, to improve the efficiency of medical staff. »» Meetings: For coordination, follow-up purposes, whether within or outside the organizational framework of UOSSM

12


Training and Qualification Department achievements

120

Training Mannequins

1,014 Training Days

8,285 Training Hours

8,566 Male Trainees

1,460 Female Trainees

During 2015:

512

Training Days

3,868

Training Hours

5,066

Male Trainees

508

Female Trainees

24

Partner

248

Activities

General Overview During 2015 (between January 2015 ,1 and December 2015 ,31) The Qualification and Training Department reported 248 different activities throughout Syria, with maximum use of human and technical resources in both Bab Al Hawa Training Center (Syria), Reyanli Training Center (Turkey), and Adan Training Center (Lebanon). Activities were categorized into the following groups:

13


1. Internal Hosting During 2015, Bab Al-Hawa Training Center hosted 45 activities that was conducted by 25 NGOs: Training Center provides training rooms, hosting rooms, admin. equipment, and educational tools, in addition to logistical and training staff. The following table summarizes the work volume in internal hosting and numbers of beneficiaries:

1,222

185

Training Hours

Training Days

1,350

Total Number of Beneficiaries

1095 Male

14

255

Female

45 Activities

Inter Hos


25

Partners

rnal sting Services

Training Rooms

Hosting Rooms

Administration Equipment

Educational tools

Administration Staff

Training Staff Logistic Staff 15


A comprehensive evaluation questionnaire is filled after each activity by the activity’s director, each item is given a grade between (1-Poor and 5-Excellent). The following figure shows the overall evaluation for quality of services:

Overall Evaluation for Quality of Services Overall Evaluation Logistic Staff Training Staff Educational Equip Admin Equip Hosting Rooms Training Halls %0

%10

%20

%30

%40

%50 1

%60

2

%70

3

4

%80

%90

%100

5

Another evaluation filled by trainees, is conducted regarding the materials and equipment within the training center, each item is given a grade between (1-Poor and 5-Excellent). The following Figure shows the overall evaluation of materials and equipment:

Overall evaluation of materials and equipment

%100 %80 %60 %40 %20

1

4

5

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%0


Training Rooms

Hosting Rooms

Educational Tools

17


2. External Support The Qualification And Training Department has Integrated training and educational materials in addition to a qualified training and administrative team. During 2015, Bab Al-Hawa Training Center supported 6 external training activities by providing training equipment and training staff as needed to partners such as SEMA (Syrian Expatriate Medical Association), SAMS (Syrian American Medical Society), Syria Relief, and Al-Sham Humanitarian Foundation

Logistical Equipment

4

Partners

18

Staff

External Support

9

Activities


3. Internal Training The course’s main objective is to improve the level of response to war injuries among first aid providers.

173 Training Days

9 Training

87 Training

Internal Training

Sessions

1,769 Training Hours

Programs

Internal training consists of 3 main types: » Medical Training » Mental Health Training » Administrative Training

1,416

Total beneficiaries

%13

Female

%87

Male 19


Medical Training

20


Training Objectives » Immobilize and transport victims safely to the nearest medical center. » Providing life-saving procedures » Practical training Targeted Beneficiaries

Medical Students in Basic sciences level, nurses, paramedics, and First aid providers Hours of Training

Days of training

22 Hours

2 Days

Emergency Management of War injuries ATSG

1101 Trainees

55

Training course

21


Training Objectives » Overview on response to chemical attacks » Evacuation, transportation, and medical protection of injured people » Airways and Ventilation support » Circulation session » Equipping advanced first aid kits » Sedation session

Medical Management of War injuries ATMG

Targeted Beneficiaries

Medical Students in clinical sciences level, experienced nurses Hours of Training

Days of training

30 Hours

3 Days

15

Trainees

22

1

Training course


Training Objectives » Overview on response to chemical attacks » Evacuation, transportation, and medical protection of injured people » Airways and ventilation support » Circulation session » Equipping advanced first aid kits » Sedation session » Basics on emergencies in Electrocardiogram » Basics on emergency normal delivery Targeted Beneficiaries

Medical Management in Emergency Non-Traumatic Cases ATMU

Doctors and medical students in clinical sciences level Days of training

4 Days

23


Training Objectives » Circulation System Support » Respiratory System Support » ECG (Types of Cardiac Arrest) » Cardiac Massage (Effective Compression) » Medication in Resuscitation and Use of Defibrillator » Cardiopulmonary Resuscitation (Right Practice) Targeted Beneficiaries

Cardiopulmonary Resuscitation CPR

Nurse Practitioners, Medical Students, nurses, and first aid providers Hours of Training

Days of training

22 Hours

2 Days

79

Trainees

24

5

Training course


Training Objectives » Calming/Soothing Burns » Calculating Burn’s area » Fluid Replacement » Pain Management » Cricothyroidotomy » Clinical Cases » Practical Scenarios Targeted Beneficiaries

Emergency Management in Severe Burns EMSB

Nurse practitioners, nurses, and first aid providers Days of training

2 Days

25


Training Objectives » Anatomy and Physiology in Obstetrics and Gynecology » Pregnancy Follow-up and Referral System » Circulation System Support » Respiratory System Support » Normal Delivery and Dystocia » Newborn Resuscitation » Clinical Cases » Practical Training » Breast Feeding (Features - Physiology – Management) Targeted Beneficiaries

Midwifes, non-specialized practitioners, Obstetricians and Gynecologists

26

Hours of Training

Days of training

31 Hours

3 Days

Emergency Management in Obstetrics and Gynecology, Basic ATOU and Advanced ATOUm

76

Trainees

4

Training course


Training Objectives » Recognize the ultrasound, principles of work, and buttons » Recognize and study right kidney with ultrasound » Recognize and study left kidney with ultrasound » Recognize and study the bladder and free fluid in the abdomen » Recognize and study pericardium effusion and abdominal aorta » Recognize and study pleural effusion and others

Using Echography in Emergency FEU

Targeted Beneficiaries

Practitioner doctors Days of training

1 Day

27


Training Objectives » Understand the challenges and difficulties occurred by the chemical factors during wars. » Approach the injuries and victims to recognize the type of chemical weapon used. » Manage the cases medically and in a proper way to avoid the secondary contamination. Targeted Beneficiaries

The training program is focusing on medical stuff in the equipped centers in order to respond in case of any chemical attack, including doctors, technicians and nurses, also the evacuation staff and civil defense.

28

Hours of Training

Days of training

25 Hours

3 Days

Medical Management &Preparedness to Chemical Attacks ATGC


Training Objectives » Measuring vitals » Doing nursing procedures on GIS, Respiratory System, Vascular System, Urologic System. » Practical training in the hospital Targeted Beneficiaries

Nurses and Health care providers Hours of Training

Days of training

45 Hours

5 Days

Learning Nursing Care Techniques During Wars ATIG

29


Training Objectives » Assessment of the signs and symptoms of the disease and immunization status » Nutrition status of children » Disease classification » Determine the appropriate treatment according to the classification of the case and decision making regarding the need for referral. Targeted Beneficiaries

Community Health Workers Hours of Training

Days of training

45 Hours

5 Days

Training Objectives » Determine the best practices for feeding infants and young children and its relationship with the emergency situations » Identify the guidelines that are relevant to feeding infants and young children » Determine the minimal response required for infants and young children nutrition during emergencies » Understand the importance of a strong coordination and communication, guidance and training » Supporting early initiation of breastfeeding through antenatal care services Targeted Beneficiaries

Medical personnel that are providing antenatal care services

30

Hours of Training

Days of training

27 Hours

3 Days

Integrated Management of Childhood Illness IMCI

Infant and Young Child Feeding in Emergency IYCF


Training Objectives » Understand and differentiate the different types of severe malnutrition. » Understand the practical steps to admit, manage and discharge children from Outpatient Treatment Program (OPT) » Understand the different types of supplementary feeding services and food supplements. » Understand the practical steps to admit, manage and discharge children from Supplementary feeding programs. » Understand the key aspects of community mobilization. » Full overview regarding the essentials of micronutrient interventions that can be provided in emergency situations. Hours of Training

Days of training

32 Hours

4 Days

Training Objectives » Training on how to provide advice to mothers about newborn care, and the importance of breast milk, and correct breastfeeding practices » Providing advice on supplementary feeding » Revealing acute malnutrition cases in children from 6 months up to 5 Years » Investigate immunization status in children » Providing antenatal care and maternal consultation » General rules of hygiene » Provide psychosocial support to children and their mothers » Integrated care of childhood illness

Community-Based Management of Acute Malnutrition CMAM

Community Health Workers CHWs

Targeted Beneficiaries

Community Health Workers Hours of Training

Days of training

50 Hours

5 Days 31


Training Objectives » Transfer the latest surgical techniques and principles to Surgeons who work inside Syria. » Improve provided service to injured people and minimize complications and mortality » Rationalization of resources through applying the principle of appropriate treatment right on time. » Standardizing the principles of surgery between different hospitals » Training the general surgeons to conduct emergency surgeries in multiple specialties. Targeted Beneficiaries

Surgeons working inside Syria in war-related injuries.

32

Hours of Training

Days of training

34 Hours

4 Days

Hostile Environment Surgical Training HEST


Raphaël PITTI France

Honorary Member and Scientific Advisor in UOSSM » Educational Expert of Moselle Medical Association for postgraduate education » Director of Training Centre for Emergency Medicine for military physicians » Director of Decontamination Center NRB-C » Head Department of Intensive Care Unit of Cardiovascular Surgery Department

» Associate Professor in Emergency and Disaster Medicine » Specialist in Anesthetist and Resuscitation » French Expert in NATO Emergency Medicine Working Group (1997-2001)

Ziad ALISSA Syria

Head of Training Committee » Diploma in Maintaining Knowledge & Skills in Obstetric Anesthesia » Diploma in Surgical Resuscitation of Congenital Heart Disease » Certificate for Advanced Specialized Training in Anesthesiology & Surgical Resuscitation (AFSA)

» Diploma in Acute Pain Management » Head of Anesthetic Department, Clermont Hospital, (Fance)

Hasan Alabdullah Syria

A member of the training team in Training and Qualification Department, and trainer in 6 of the training courses that are provided » Diploma in Emergency Medicine, France » Diploma in Disaster Medicine, France » Diploma in pain management and anesthesia, France » Diploma in Toxicology, France

» Diploma in Emergency Medicine Training, France

ZOUHAIR LAHNA Morocco

Productive Health Adviser and Surgical Trainer, UOSSM » Specialist in Obstetrics & Gynecology, France » Participated in humanitarian missions in Gaza, Syria, Middle east, Africa, and Afghanistan. 33


IBRAHIM ZAKARIA Syria

Training project Field Manager (Bab Al Hawa Training Center), UOSSM » Master degree in Internal Medicine » Training in 9 different medical courses » Emergency Medical doctor in Field Hospitals and Primary Medical Care Facilities, between 2012–2013

» Provided more than 1500 training hours, and 178 training days.

Maher Haji Tamr Syria

A member of the training team in Training and Qualification Department, and trainer in 5 of the training courses that are provided. » Diploma in Nursing – Critical care » Teacher since 2007 » Specialized in Adult Nursing

HOUSSAM ALNAHHAS Syria

A member of the training team in Training and Qualification Department

34

» Local coordinator and training team leader in preparation and response to chemical attacks » Worked as emergency doctor between 2012 – 2014 » Experienced in emergency response to mass casualty events

» Officer in research department, UOSSM » Database management officer in Training and Qualification Department and research department, UOSSM.


Mental Health and Psycho-Social Support Training

35


‫ﺗﺪﺭﻳﺐ ﻣﺪﺭﺑﻴﻦ ﻓﻲ‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻨﻔﺴﻲ ﺍﻻﺟﺘﻤﺎﻋﻲ‬ Support (TO T )

(TOT) Psychosocial

70

Hours ‫ﺳﺎﻋﺔ‬

10

Days ‫ﺃﻳﺎﻡ‬

Targeted Beneficiaries

Psychosocial support (PSS) in crises

42

Main Topics » The concept of psycho-social recovery

Psychosocial Supporters, Community social workers, and teachers

» Levels of mental health children

» supportive communication skills » supportive the learning environment » The importance of activities and levels (play - drawing -drama - music) » Designing and implementation of activities in psychosocial support

36

1

Courses

» Communication skills with children

Mh-GAP

communication

21

3

Hours

Days

35

Hours

5

Days

Targeted Beneficiaries

Psychosocial Supporters, teachers, and Primary Health care providers

Main Topics

» The effects of emergency situations on

» Psycho-social recovery dimensions

aid (PFA) & supporting

Targeted Beneficiaries

Main Topics

» The concept of mental health and levels

6

Days

Targeted Beneficiaries

Counselors, and Community social workers

Trainees

6

Hours

Psychological first

Doctors, Primary Health Care workers, Nurses, and Counselors

Main Topics

» Steps of psychological first aid » communication skills » Self-care

According to the World Health Organization curriculum

children's skills

» Natural reactions in children » Dealing with the loss grief

» dischargeable and developmental psychological support activities

118

Trainees

6

Courses

125

Trainees

6

Courses

25

Trainees

2

Courses


Stressors among adolescents

14

2

Hours

Days

Targeted Beneficiaries

dealing with loss and Grief

6

Hours

1

Days

Targeted Beneficiaries

Teachers

Main Topics

» Sources of psychological stress

» Stages of psychosocial development

crisis and disasters Children and adults with Post traumatic stress disorders

12

2

Hours

Days

Targeted Beneficiaries

Supervisors in orphanages

Main Topics

Dealing with children during

» The concept of the death in children » dealing skills with orphans

Teachers, Counselors, and Community social workers

30

» Children and crises (the most common reactions and responses)

» Symptoms of PTSD (avoidance,

arousal, nightmares , repetition, intrusive images)

2

Courses

32

Trainees

2

Courses

130

Trainees

during crises

14

2

Hours

Days

Teachers

Main Topics

» referral system

Trainees

management

Targeted Beneficiaries

Main Topics

» Stages of psychosocial development

Class room

» Effective classroom

management components » Students' behavior management

» building a positive

atmosphere in the classroom

6

Courses

150

Trainees

8

Courses 37


Strees management techniques (assertion method)

7

Hours

1

Days

Targeted Beneficiaries

Teaching by using

Thinking skills by

How to deal with

multiple

using (mind

children with

intelligence theory

habits)

special needs

14

2

Hours

Days

Targeted Beneficiaries

Teachers, Psychosocial Supporters, Humanitarian aid workers

Main Topics

35

Hours

5

Days

Targeted Beneficiaries

Teachers

6

Days

Targeted Beneficiaries

Secondary schools and universities students

Main Topics

42

Hours

Main Topics

Teachers and counselors who are working with children

Main Topics

» Psychological stress indicators

» Multiple Intelligences theory concepts

» The concept of thinking

» Introduction to concept of

psychological stresses

» Educational importance

» Skill of using habits of mind in thinking

» Classification of disabilities and

» dealing methods with

» affirmative behavior skill in Stress Management

» Types of intelligences

» Applications in the classroom

» Thinking patterns

disability

diagnosis

» Planning treatment programs

» Relaxation skills

for various disabilities ( audio, visual, dynamic,

comprehensive developmental disorders)

118

Trainees 38

6

Courses

130

Trainees

7

Courses

40

Trainees

2

Courses

160

Trainees

8

Courses


Emotional intelligence

Mental

applications

1

7

Days

Hours

Targeted Beneficiaries

2

14

Days

Hours

1

7

Days

Hours

Targeted Beneficiaries

Teachers

Main Topics

management

immunity

Targeted Beneficiaries

Teachers

Self

health

Active learning

1

Days

Targeted Beneficiaries Teachers, and Psychosocial Supporters

Teachers

Main Topics

7

Hours

Main Topics

Main Topics

» The concept of emotional

» An Introduction to Teaching

» The concept of immunity

» The concept of

» the stages of emotional

» Active Learning Strategies

» immunization methods of

» Self-management and

» The importance and its

strategies

intelligence

intelligence forming

applications in education

60

Trainees

3

Courses

Methods

» Practical Applications of

135

Trainees

8

Courses

» Intellectual viruses

psychological immunity

80

Trainees

4

Courses

self-management

problem solving skills

35

Trainees

6

Courses 39


Behavior

Learning difficulties

4

28

Days

Hours

Targeted Beneficiaries

modification

1

7

Days

Hours

» The difference between

normal and abnormal behavior

developmental disorders

strategies

» Diagnosis of learning disabilities » The difference between learning

Resilience and positive stimulation

---

Teachers and Counselors

» The concept of

psychological resilience

» Behavior modification

and psychological hardiness

» Practical applications

» coping skills

» Techniques for building the internal psychological

» treatment programs for learning

resilience

disabilities

80

40

10

Courses

Days

Main Topics

disabilities and underachievement

Trainees

1

7

Hours

Targeted Beneficiaries

Main Topics

disabilities

» the comprehensive

Days

Teachers, Psychosocial Supporters, and Counselors

Main Topics

» The concept of learning

1

7

Hours

Targeted Beneficiaries

Teachers

Main Topics

support

techniques

Targeted Beneficiaries

Teachers

Post trauma stress

100

Trainees

8

Courses

45

Trainees

6

Courses

30

Trainees

3

Courses


Speech and language disorders

2

14

Days

Hours

Targeted Beneficiaries

Marriage and

Gender based

Common mental

family conflicts

violence therapeutic

Signs and

managing

plans.(GBV)

Symptoms

14

Hours

2

Days

Targeted Beneficiaries

Teachers

Main Topics

» theoretical Terms

» Marital relationship

» The most important disputes that may

pronunciation disorders

» Family and marital disputes

» The difference between these disorders and learning disabilities

occur through a questionnaire management skills

1

7

Days

Hours

Targeted Beneficiaries

Teachers, Counselors working in Primary health care centers, midwifes and nurses Main Topics

» The difference between speech disorders and

5

Days

Targeted Beneficiaries

All Married women

Main Topics

35

Hours

Counselors, and Teacherst

Main Topics

» General concepts

» Classification of

» Types of gender based violence

symptoms according to

» Referral and case management

» Classification of common

» the communicate skills with survivors

» Preventive programs

DSM IV

mental disorders

» referral system

» treatment programs

60

Trainees

3

Courses

15

Trainees

2

Courses

85

Trainees

3

Courses

80

Trainees

4

Courses 41


Communication skills with orphans in care institutions

6

42

Days

Hours

Targeted Beneficiaries

Communication skills

TRT

with war wounded and

( Teaching Recovery

disabled

Technique)

5

35

Days

Hours

Targeted Beneficiaries

Supervisors in orphanages

Main Topics

5

35

Days

Hours

Targeted Beneficiaries

Workers in Rehabilitation centers, Nurses, and Doctors

Main Topics

Counselors

Main Topics

» Basic, psychological and social

» The concept of disability in the war's

» hypervigilance

» the stages of Psychosocial

» The primary defense methode

Reduce sensitivity

» The role of the family and caregivers

Relaxation

needs of children growth

» Social and psychological

problems of loss care children

wounded

» phenomenon of the ghost side

» care provider role in prevention

intrusion

security place Re-Event

Posttest assessment

the orphans from abuse and delinquency

30

42

Trainees

2

Courses

20

Trainees

2

Courses

35

Trainees

2

Courses


Radwan Khayyat Syria

Chairman of Mental Health Committee at UOSSM » Psychiatric Consultant at Southampton University » Specialized in psychotherapy from Oxford University » Trainer in psychotherapy technics especially in Cognitive Behavioral Therapy technics (CBT). » Chairman of mental health Service Committee at Syrian Association of Mental Health (SAMH).

Wael Alras Syria

Director of Mental Health and psycho-social support » Trainer in MH-Gab program » Psychiatrist and Head of CME at Ebn Khaldoon Mental » Health Hospital in Aleppo » Trainer at Child protection and GBV programs at UOSSM

» Psychotherapist with Cognitive Behavioral Therapy technics (CBT)

Muhammad Sato Syria

Program manager of Mental health and psycho-social support in north of Syria » Trainer in MH-Gab program » Head of section at Ebn Khaldoon Mental Health Hospital in Aleppo » Practicing as A mental Health specialist at UOSSM.

Muhammad Suliman Syria

Head of training section at MHPSS directorate » Trainer in psycho-social support technics » Lecturer in Aleppo University, psychological Counseling College. » Trainer in MH-Gab

» Therapist in EMDR technic.

43


Administrative Training

44


Principles of Quality Management for Executives

Principles of Quality Management for Staff

Targeted Beneficiaries

Targeted Beneficiaries

Organizations Board of Directors / Executive Managers

Organizations Working Managers and Officers

Main Topics:

Main Topics:

» Introduction to Quality Concepts » Quality as an Institutionalization Tool » Quality Principles » Quality Systems » Requirements for Practicing Quality » Accreditation

1

Day

8

Hours

Quality Management for Quality Teams

Days

16

Hours

Information and Database Management

Targeted Beneficiaries

Targeted Beneficiaries

Organizations Quality Managers and Officers

Administrative manager Database officers

Main Topics:

Main Topics:

» Quality Management Systems (QMS) » ISO 9000 Family of Standards » ISO 9001 International Standard » ISO 19011 for QMS Internal Auditing » Analysis and Improvement – Tools » Techniques for QMS Documentation » Techniques for QMS Implementation » Accreditation Models

2

» Introduction to Quality Concepts » Quality as an Institutionalization Tool » Quality Principles » Quality Systems » Requirements for Practicing Quality » Tools for Quality Implementation and Analysis » Accreditation

3

Day

24

Hours

» Introduction to database management » Introducing E. data collection tools » The use of data analysis software to extract information » kinds and features of statistical charts » Preparing systematical statistical reports

Reporting Officers MEAL Officers

1

Day

8

Hours

45


Project Management in Field of Development

Operational Planning

Targeted Beneficiaries

Targeted Beneficiaries

Main Topics:

Main Topics:

Project Coordinators and Project Managers in civil society organizations » Introduction to Project Management » Competencies in project management. » Principles of project management. » Project life cycle. » Projects identity and design. » Project planning. » Projects implementation . » Projects Monitoring and Evaluation. » Projects Closure.

Project Coordinators and Project Managers in civil society organizations

5

Days

40

Hours

» Coordinators and project managers in organizations » Civil society. » Introduction about planning » Concepts and foundations. » Effective planning characteristics. » Steps of operational planning. » Implementation, monitoring and evaluation. » Building work reports. » Recommendations to ensure the success in work Planning.

Humanitarian Charter and Minimum Standards in Disaster Response Targeted Beneficiaries

Humanitarian workers in civil society organizations (Department officers, Project coordinators, staff)

Main Topics:

» Introduction to Sphere Project. » Introduction to the humanitarian system. » Humanitarian Action Charter. » Protection principles. » Basic standards. » Minimum standards in WASH sector » Minimum standards in FSL sector » Minimum standards in shelters and NFI sectors » Minimum standards in Health sector » Key documents that guide the humanitarian law. » Code of Conduct.

46

3

Days

24

Hours

3

Days

24

Hours


Human Resources Management Targeted Beneficiaries

• •

Directors All level Managers

• •

Heads of Departments Training Supervisors

Main Topics:

» Definition of Human Resources Management » Recent trends in Human Resources planning » analysis and evaluation and job classification » Payroll, bonuses and incentive systems » approaches and methods of performance assessment » Preparation of systems and regulations of Human Resources Management » Identification of training needs » Preparation of regulations, policies and procedures for Training » Procedures and models of human resources processes » Human Resource Management by OrangeHRM Software

3-4

Days

18-24

Hours

Design and Implementing Monitoring & Evaluation system Targeted Beneficiaries

All people involved in M&E process including different management levels

Main Topics:

» Introduction » Monitoring • M&E concept • M&E Matrix • Steps in establishing M&E system • Information Management Cycle

» Evaluation Phase • Project Evaluations • Evaluation ToR • Evaluation Report » Learning Phase • Reflective Practice • Lessons Learned

3

Days

24

Hours

47


Eng. Ahmad Rashed Al-Hafez Syria

Strategy Advisor / Quality Director at UOSSM

» BSc. Software Engineering and Information Systems » Master of Quality Management » Experience of Quality Management and Process Improvement since 2009 » Experience of Systems Analysis and Design / Business Planning since 2007

Hassan Jenedei Syria

Chief Development Officer at UOSSM » Diploma in Pharmacy » Sphere project Trainer » Certified instructor by the British Institute of Project Management. Lingos

» Experience in developmental projects in non-profit organizations. » Management and implementation of more than 40 projects in humanitarian organizations.

Muhammad Waseem BazerBashi Syria

Human Resources Officer, UOSSM » Ph.D. (IP) in Management sciences specialization: Management Information System (MIS) - Human Resources Development (HRD) » Master of Science in Business Administration

Specialization: Human Resources Development – Kaizen (Continuous Improvement) » HR Development and Training Officer at Arab International University (Previously European) , since the end of 2013.

Mamoun Othman Syria

MEAL Officer, UOSSM » Has two certificates in the Monitoring and Evaluation from international centers. » Has two certificates in the Internal Audit for ISO 9001 requirements » Establish MEAL department in the UOSSM by: • Establishing M&E system • Design the data collection tools • Design stakeholder's satisfaction survey 48

• Design Monitoring and Evaluation Plan • Design Monitoring and Evaluation Reports » Introduced many M&E training courses for different organizations. » Contributed to develop a unified handbook for humanitarian organizations with M&E work group, which includes a wide range of international organizations active in the Syrian affairs


“Hurry Before it is Too Late” One day in a city in Syria, as people were going about their everyday routine, there was an airstrike campaign coming from a warplane overhead. The strikes hit civilian homes causing fires which led to fireman coming to try and put out the fire. Search and rescue operations were under way in hope of finding survivors. Among the dead were three children with their mother, their untimely deaths were caused by the airstrikes and fire afterwards. The brother of the children was also found, barely alive, fighting for his life. He was rushed to a nearby hospital. “Ibraheem” one of the instructors in the medical training and education center in Bab al Hawa, admitted the young boy. He began to examine the scared young boy who was crying, he was taking 24 breaths a minute, and the boy hearing extremely loud noises, and black soot was coming out of his mouth. “Ibraheem” layed the child in the correct position and gave him oxygen, he went on to give the boy an IV to rehydrate him from all of the fluids he lost. (Burns cause a loss in fluids and proteins in the body.) “Ibraheem” went on to examine the boy’s ears afraid the boy was experiencing explosive shock trauma because the boy was hearing extremely loud noises. “Ibraheem” found that 25% of the boy’s body was burned badly, he had burns on his face, and his ears were burned externally and internally in the airways. This type of burn requires the insertion of a tube to insure the airway remains open. “Ibraheem” requested an ENT specialist to perform an endotracheal intubation on the child. The expert examined the child and refused to perform the procedure claiming that since the child is conscious there is no need for the procedure. “Ibraheem” replied to the expert saying, “we learned from the French Professor Raphael Pitti and his training team, that when someone is burned in the face and inner ears and shows symptoms like the little boy, that a endotracheal intubation is crucial, before the tube becomes blocked, after a few arguments the expert finally agreed to follow “Ibraheem’s” recommendation. While performing the procedure, the doctor noticed that the tube started to get tighter. He was able to successfully perform the procedure, and he admitted that the consequences would have been devastating had he not listened to “Ibraheem.” The airway would have become so constricted that they would have had to perform a tracheal biopsy.

*Fake names are used to respect the privacy of individuals

Expressive image. source: Web. 49


4. On-Field Training Aim to improve response to war-related traumatic injuries and chemical attacks. On-Field mobile training team is ready to provide training in emergency situations such as the frequent use of chemical warfare and the increased need to raise awareness among medical staff. In addition to the dramatically increased intensity of fighting and the urgent need to evaluate the preparedness to manage war-related traumatic injuries in the following provinces:

On-Field Training

1,889

66 Training Course

Beneficiaries

Aleppo

50

Idleb

Hama

Lattakia


5. Capacity Building for Local Staff Qualification And Training Department is considered one of the most important elements the UOSSM use to build its own staff’s capacities, through its role in organizing and hosting Administrative courses within Bab Al-Hawa Training Center or ReyhanlĹ Training Center. The following figure shows more details about Capacity Building Activities:

35

Training Days

9

Activities

Capacity Building

242

total beneficiaries

28

Female

288 Training Hours

214

Male

6. One-Day Activities Qualification And Training Department respond to some emergency situation by launching awareness campaigns within Bab Al-Hawa Training Center, and also encourage guests from outside Syria who visit Bab Al-Hawa hospital with unique specialties to provide basic training or education within their specialties, to improve the efficiency of medical staff.

113

Beneficiaries

9

Activities

One-Day Activities

48

Training Hours 51


7. Meetings

f af

26 Meetings

H

s

Ma n

ents em ag

Local St

26 meetings held in Bab Al-Hawa Training Center, at the level of departments and cadres of UOSSM, as well as at the level of hospital managers and medical officials work in Idlib countryside.

D pital irecto r os

52


Medical Training during 2013 – 2014 - 2015

2013 Male

Beneficiaries

1370

1612

Female

6

Day Hour

1393

248

195 130 65 0

2013

2014

2015

248

3024

3868

Beneficiaries

34

30

0

512

6000

5574

4500 3000

14

10

57

346

40

20

115

508

34

Number of Training Programs

Training Sessions 260

710

115

5066

5574

14

156

57

2015

2130

2840

242

Number of Training Programs

Training Sessions

2014

6 2013

2014

1500

2015

0

2840 1612 2013

2014

2015

53


50

Main Hall

Trainees

lectures intern Hall

30

Trainees

60

Trainees Sleeping Ward

Trainees

Training Equipment

70

Mannequin

Equiped with full staffers

Restaurant

Terrace

25

Trainees

Bab Al-hawa Training Center Syria 54

Prints & computers

Rest Place for coffee break

Training Hall Trainer Sleeping Ward Administration Sector Staff

6

Trainers

Admin. Purchases Drivers Chefs workers


Adan Training Center Lebanon

Training Hall

Alzarka Training Center Jordan

24

50

Trainees

Trainees

40

Trainees

Two Training Hall

Training Hall Training Equipment

25

25

Staff

Staff Trainees and Trainers Sleeping Ward

Training Equipment

16

Trainees Per Hall

Mannequin

Mannequin Admin. Logistic Organizers

Training Hall

10

Rest Place

Trainees

Admin. Logistic Organizers

Kitchen Trainees and Trainers Sleeping Ward

24

Trainees

Trainers Administrative Training

8

Trainers

Mental Health Trainer

8

Trainers

Medical Training

20

Trainers 55


UOSSM`s humanitarian work couldn`t be possible without the invaluable support of our donors, partners and member organizations. We Thank you On behalf of all people whose lives and bodies are saved and secured because of your generosity.

You can participate by donating through our bank account: Bank account: Societe Generale - Account holder: UOSSM IBAN: FR76 3000 3037 2000 0505 9795 889 BIC / SWIFT: SOGEFRPP


Together, Saving Lives & Bulidning Hope

info@uossm.org www.uossm.org twitter.com/uossm fb.com/uossm.org

Training Brochure English Preview  

This brochure contains details of all training activities done by UOSSM and most important statistics and beneficiaries satisfaction indicat...

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