Page 1

Making the most of the Library and IT Services 2012–2013


Making the most of…

Contents Welcome

3

Library sites

4

Using the Library

5

• Using the Library catalogue • Finding more with e-resources • Borrowing • Course Collection • Using items from other libraries • Photocopying • Study areas • IT facilities at the Library

For more information Library Web www. reading.ac.uk/library Mobile-friendly website www. reading.ac.uk/library/ mobile Email library@reading.ac.uk Twitter www. twitter.com/ UniRdg_Library

IT facilities across campus

10

Help

11

Training

12

Feedback

12

Jargon-buster

13

Library safety information

14

Your responsibilities

15

Advisory services

16

• Study Advice and Maths Support • Skills Opportunities at Reading (SOAR) Campus map

18

Opening times

20

Telephone Library: (0118) 378 8770 Special Collections Service: (0118) 378 8660 IT Services Web www. reading.ac.uk/its Email its-help@reading.ac.uk Twitter www. twitter.com/ UniRdg_ITS Telephone ITS Help: (0118) 378 6262 This document is available online at: www.reading.ac.uk/library/guides

2


Welcome

Welcome This guide introduces the friendly and professional services based in your University Library to help you make the most of your time here at Reading. Read on to find out about how the Library, IT Services and Study Advisers can help you.

Getting started Students You receive a University username and password when you register online. This gives you access to the University network, Internet, your University email account and online Library resources. When you enrol at the University you receive a Campus Card which you use to borrow from the Library, and for evening and weekend access to some PC facilities. Use it with the separate fourdigit PIN (personal identification number – emailed to you when you complete enrolment), for services such as photocopying in the Library. If you forget your PIN just fill in the form at www.reading.ac.uk/library/pin for a reminder.

Use University email Please check your University email frequently, as this is the way we will contact you. You will receive emails about Library items you have requested and may receive reminders about loans due (for return or renewal) as a courtesy to help you manage your account. Campus card

Undergraduate

Joanna Williamson Student No: 12017389 Issued: 22/08/2011

Staff Members of staff are allocated a University username and email address on acceptance of their contract of employment. Collect these from the ITS Help counter on the 1st Floor of the Library. Once you have this you can register with the Library where you will be given a Library Card. You can then borrow and access e-resources.

Security Office, PO Box 217, Whiteknights, Reading RG6 6BW tel 0118 378 7799

60123456

Staff Library card

Dr John Galbraith Library No: 905949

Return to: PO Box 223, Whiteknights, Reading, RG6 6AE tel 0118 378 8770

Issued: 22/08/2011

Use your Campus Card (top) or Library Card (bottom) to access services

3


Making the most of…

Library sites University Library Your University Library, at the centre of the Whiteknights campus, supports teaching and research in all subjects (building number 2 on the map on page 18). • Books and print journals are kept on the 2nd to 4th Floors (see page 11) • Study rooms are on the 5th, 1st and Ground Floors (see page 9) • PC facilities on the 1st Floor (see page 9) • Borrow items on the Ground Floor (see page 6) See our website for the e-resources we source and make available to the University www.reading.ac.uk/library/ eresources

Special Collections Service This service, operated jointly with the Museum of English Rural Life (MERL), gives access to extensive archive and rare book collections. Proof of identity is required to access the service; your Campus/ Library Card is ideal. The Special Collections Service is located on Redlands Road beside the London Road site.

4


Using the Library

Using the Library Access the Library website and Enterprise catalogue, your gateway to trustworthy academic information

Using the Library catalogue To discover what the Library has, and where to find it, you need to use the Enterprise catalogue. Enterprise will give you an item’s shelf location (the Call Number) and show you if it is available for loan, or give you a link to an electronic resource. Search Enterprise on catalogue PCs in the Library or on the web at www.reading.ac.uk/ enterprise-catalogue Save yourself time – learn how to use Enterprise at a training session, or ask Library staff for help. Online help is available on our website at www.reading.ac.uk/library/enterprise

Finding more with e-resources To find reliable and scholarly information on a specific topic, you can explore the Library’s electronic resources such as bibliographic databases, full-text journals and e-books. Examples include Web of Knowledge, Business Source Complete, ScienceDirect and JSTOR. To find out which ones would be useful for you, ask at an Information Desk, pick up a printed database list, or consult the subject information on the web at www.reading.ac.uk/library/subjects

5


Making the most of…

Borrowing You can use your Campus/Library Card to borrow from the Library. Use the Self-Service Points on the Ground Floor to borrow most items.

• You can borrow journals for seven days. • You may be asked to return an item earlier if it is required by another user (‘recalled’). • To encourage fair stock use, borrowers are charged fines on any overdue 6-hour loans, 7-day loans, journals and recalled standard loans. Pay at the Collection Point or at two of the Library’s Self-Service Points. Check the Library website for current charges. Returns • Return or renew items by their due date. You can check when your loans are due for return using the ‘My Account’ option on Enterprise.

Pick up your holds and special material from the Collection Point

How many items can I borrow? Undergraduate 15 Taught Postgraduate

20

Research Postgraduate/Staff

25

Institute of Education students 20 How long can I keep them? • Taught students can borrow standard loan items for three weeks, research postgraduates and staff for six weeks. • You can borrow some ‘in demand’ items for seven days. 6

• As a courtesy, an email will usually be sent the day before loans are due to remind you to return or renew them. However, it is your responsibility to keep a record of when items are due for return. • Return items using the SelfService Points or the external Book Drop.


Using the Library It’s easy to use Self-Service Points to borrow or return for yourself

Renewals • You don’t need to come to the Library to renew most loans – just log-on to your account via the Library homepage. You can also phone, or bring the items in to renew them. • Most items can be renewed up to five times provided no one has placed a hold on them. Holds Holds allow you to request an item that is on loan.

Course Collection So that you can get hold of the most popular titles we put them in the Course Collection. • Loanable items are issued for six hours only during the day (Monday to Friday). • From 16:00 they can be borrowed overnight until 10:00 the next morning (or until 10:00 on Monday if borrowed after 16:00 on the previous Friday).

• Use Enterprise to place a hold on an item on loan and we will keep it for seven days for you when it is returned.

• You can only borrow two Course Collection items at once, but you can also book items you want for any slot over the next week.

• When a hold is available for you to collect, we will send you an email and your account will show the item as ‘available’.

• The Course Collection also contains some non-loan items which can only be used in Course Collection study areas. 7


Making the most of…

Using items from other libraries The Library might not hold all the books and articles you need. If not, then staff in Inter-Library Loans (ILL) will try to borrow it or obtain a copy. To apply: Taught students • Fill in an ILL form. • Get an ILL voucher from your school/department (where vouchers are not available you will need to pay for each request).

Articles usually take only a few days to arrive and can be delivered electronically. The SCONUL Access Schemes allow some University members to use or borrow from other university libraries. For more details see the Library website: www.reading.ac.uk/library/ beyond-uor/other-libraries

Photocopying

• Students also need to ask their tutor or supervisor to sign the form. Staff and research postgraduates • Staff and research postgraduates make inter-library loan requests online. Please check the ILL webpage for more details: www.reading.ac.uk/library/ inter-library-loans Recharge your printing and photocopying account with our handy Top-up kiosk

Students Use your Campus Card and PIN to photocopy. This will deduct the cost from your printing account. Recharge your account using the Top-up kiosk in the Library foyer. Alternatively, buy a top-up card from the Library Collection Point. Copyright laws mean you may only photocopy a small part of each book or journal issue for educational research or private study. For details see notices by the photocopiers. Staff Apply for a departmental photocopy card (application forms are available from the Ground Floor Information Desk), or buy an ‘Off the glass’ card.

8


Using the Library

Study areas The Library provides a variety of study areas to accommodate different ways of working.

Rooms have been set aside at the Library for those wishing to work undisturbed.

Group study

• Quiet study with PCs – Room 109 on the 1st Floor.

Special rooms are available in the Library to allow groups to discuss their work. • Rooms 110 and 111 on the 1st Floor. • Rooms G06, G08 and G09 and Group Study Pods on the Ground Floor. • Knowledge Exchange on the Ground Floor – for informal academic interaction. Choose a Library study area that suits your needs

Quiet study

Please be considerate about noise so as not to disturb others.

• Silent study – all 5th Floor rooms. Quiet individual study Desks and study carrels are available on the 2nd, 3rd and 4th Floors of the Library.

IT facilities at the Library The Library is home to the S@iL (Student Access to Independent Learning) facilities. These are designed to give you flexible access to electronic learning resources and information technology. Located on the 1st Floor, S@iL offers you more than just a PC. In addition to over 150 networked PCs, printers and scanners, the facilities include: network plugin points and wireless access for personal laptops; a bookable presentation practice room; an equipment loan service for borrowing laptops, digital projectors and digital cameras; an assistive technology PC; group study areas; and PC classrooms. For more information see: www.reading.ac.uk/sail

9


Making the most of‌

IT facilities across campus There are 16 University PC facilities on campus managed by IT Services, housing varying numbers of PCs. University PC facilities offer: Microsoft Windows; Microsoft Office; Internet access; personal network file space which is backed-up daily; access to laser printers, including colour; and software applications for graphics, drawing, statistics, numerical and algebraic analysis, and more specialist activities. For up to the minute availability of PCs, see www.reading.ac.uk/its Other services offered by IT Services include: Teaching & Learning technology in central classrooms; digital technology loans; and software licensing. Many departments provide PCÂ facilities for their own students in addition to the University PC facilities.

connecting personal notebooks to the campus network. There are also wireless zones on campus. Main wireless zones are indicated wherever you see this symbol and include the Library. Full details can be found on the map in this booklet and on the web at: www.reading.ac.uk/its/wireless

Personal PCs

Purchasing IT equipment

Students in halls of residence can access the campus network and Internet via the readingConnect broadband network. More details can be found at www.readingconnect.net

Discounts are available for University members wanting to purchase IT equipment. For details see www.reading.ac.uk/ internal/its/help/ its-Helpcomputing.aspx

If you are bringing a notebook onto campus, plug-in points are available at the Library for 10

Wireless zones are situated around campus and in some halls of residence for connecting personal equipment to the Internet. These are marked on the map on page 18 in green for good coverage and amber for some coverage. Locations include the Library and Dol•cHeVita. Full details are online at www.reading.ac.uk/ its/wireless


Help

Help Guides Pick up the Library’s guides for help on finding information in your subject, using databases and many other topics. These are displayed close to Information Desks and on our website. If you are inexperienced in using IT, consult the ITS posters and Quick Guides to get you started. Pick up printed guides from the ITS Help counter or consult them on the web.

Staff Library staff are trained to help you find information. Whatever your enquiry, please ask at the Information Desks.

www.reading.ac.uk/library/liaison

• Registration and borrowing – Ground Floor (0118) 378 8770.

ITS Help offers fault reporting, quick advice, and support for using technology. Contact ITS Help by email (its-help@reading. ac.uk) or phone (0118) 378 6262, or at the Help counter on the 1st Floor of the Library.

• Science, Life Science and Management – 2nd Floor (0118) 378 8779.

Library help for users with disabilities

Find the right people to answer your enquiry in the following locations:

• Arts and Humanities – 3rd Floor (0118) 378 8780. • Social Sciences and Law – 4th Floor (0118) 378 8782. Your liaison librarian can also offer subject-specific advice. Find her/his contact details at

Find someone to help you at Library Information Desks or the ITS Help counter

Services such as book retrieval and photocopying are provided for Library users with disabilities. For help using the Library contact: Disability Co-ordinator Matthew Holtby (0118) 378 8782

11


Making the most of…

Training Attend formal training sessions or arrange one-to-one support with your liaison librarian

Library

IT Services

Library training is often included in courses at appropriate times – if this isn’t offered, why not suggest your lecturer arranges some with your liaison librarian? At the beginning of the Autumn Term we offer ‘Finding your way’ sessions – these cover using the catalogue and finding items on the shelves – giving you a head start in using the Library. Watch out for other training sessions covering such topics as EndNote bibliographic management software. To find out what’s on, check the Library website or look out for posters.

IT Services offer a wide range of training including timetabled taught courses and flexible Drop in and Learn (Di&L) sessions.

Alternatively, try out our Blackboard online introduction to using the Library. The LibLearn Tutorials can be accessed via www.reading.ac.uk/library/ liblearn

12

For further details please check the IT Services website www.reading.ac.uk/its/training

Feedback If you have any comments about the Library or IT Services please fill in a comments form and put it in the box near the entrance of the Library, or fill in the online comments form at www.reading. ac.uk/library/contact


Jargon-buster

Jargon-buster

Abstract A summary covering essential points in an article or book.

Enterprise The Library’s computerised catalogue.

Article A paper published in a periodical or journal.

Folio/Middle Folio/Large Folio Large size books and journals, shelved separately from ‘normal size’ items.

Athens A system which controls access to databases. Bibliography A list of books, articles and other materials. Blackboard An online learning environment for supplying courses electronically to members of the University (www.bb.reading.ac.uk). Campus Card A plastic card, currently supplied to students on joining the University. This multifunction card acts as your Library card. It has additional functions, including an out-of-hours access card to some PC facilities, and may be used by your department or hall for other purposes. For some functions you will need to use your PIN with your card. Call Number A combination of a subject number and words or letters indicating the shelf location of a book or periodical; eg a book on psychology 150-GAR. Catalogue A searchable list of a Library’s resources (see also: Enterprise). Copyright Protects an author from the illegal reproduction of their work; ie there are legal limits on how much you can photocopy from one book or periodical. Database An electronic resource usually giving references to articles, books and other sources of information in a specific subject area. Some offer full-text. Di&L (Drop in and Learn) Flexible IT training sessions.

Holds Reservations on books on loan to other users. Journal A publication issued at regular intervals, usually with volume numbers and dates; also called periodicals, magazines or serials. Shelved separately from books. Periodical See Journal. PIN (personal identification number) Security code to use with your University Access Card to access some services. Also required to reset your password. Plug-in points For connecting your personal laptop to the University Network using an Ethernet Card and cable (available in S@iL, Palmer (Dol•cHeVita) and some teaching rooms on campus) – cable not supplied. S@iL Student Access to Independent Learning facilities located on the 1st Floor of the Library. University Username A code supplied when you start at the University to allow you to access University PC facilities, email and network file space. Wi-Fi A common term used to describe a Wireless network connection. Wireless zones Areas on campus where laptops equipped with Wireless networking (Wi-Fi) can connect to the University network. See the map on page 18 for locations.

13


Making the most of…

Library safety information Disabled provision If you are deaf or visually impaired you can collect a vibrating pager indicating alarms from Reception. If you cannot leave the building unaided in an emergency, please ask for a Personal Emergency Evacuation Plan from the Facilities Manager (see below). If you discover a fire

Follow the green running man signs to safe staircases if fire alarms sound/flash

Fire and evacuation Make yourself familiar with the escape routes. If an emergency requires evacuation of the building, a voice alarm interspersed with a siren sounds and red strobe lights flash. • Collect personal belongings from where you are working. • Leave the building immediately by the nearest safe fire exit – avoid the main and lift lobby stairs.

Immediately sound the alarm by breaking the glass on an alarm activator, found on each floor at the building extremities and in stairwells. The alarm is linked to the University Emergency Control centre.

Trip hazards Avoid trip hazards to other users: • Do not trail laptop cables across walkways. • Do not leave bags and belongings in walkways.

First aid

If you or someone else becomes unwell, please inform a member • Go to the Library’s Assembly Point (under the overhang of the of Library staff. URS building). • Await further instruction.

Further information Contact:

Facilities Manager Robin Hunter (0118) 378 8775 14


Your responsibilities

Your responsibilities Facilities are provided for genuine University activities only. When you join the University you agree to abide by all its rules as listed in the University calendar.

Library rules

Help to prevent damage in the Library for which you could be liable!

The Library enforces rules which safeguard the common interests of all its users. For the full set, see www.reading.ac.uk/ library/policies Most importantly, please: • Be considerate of others – respect their right to work quietly. Also ensure your mobile phone is in silent mode or switched off in the Library.

• Plug in laptops at designated points in the Library, including in S@iL or Knowledge Exchange areas. You use them elsewhere at your own risk, being responsible for safety – please avoid trailing wires!

Acceptable use of University computers All users should be aware of the University’s Rules for the Use of University Computers and the Data Network. The full set is at www.reading.ac.uk/its/aup

All University IT facilities must be used in a legal, honest, decent and truthful way, and usage must comply with any laws regarding • Return items promptly – many the use and storage of data. are in heavy demand. You should also be aware of the • Treat materials with respect rules governing data disposal. – do not write, highlight, Students are required to accept underline or damage them. that when their registration as • Abide by copyright law when a computer user ceases (usually photocopying or scanning. on their leaving the University), • Do not eat, drink (except bottled any data files they have left on the University’s computers will water) or smoke in the Library; you will be asked to remove any be deleted or used in any way the food or drink seen on your desk. University sees fit. Consume your food and drink Supplementary University in cafélibro. guidelines called Being online • Do not use information govern the use of social media downloaded from electronic technologies such as microblogs, sources for any commercial blogs and social networking. purposes or pass it on to See www.reading.ac.uk/student/ another person. beingonline 15


Making the most of‌

Advisory services Boost your grades with help from Study Advisers and Maths Support

Study Advice and Maths Support are available on the 1st Floor of the Library. They offer individual advice sessions, self-help resources (guides and webpages) and workshops. The advice provided by Study Advice and Maths Support is in addition to advice provided by personal or course tutors.

mathematical topic you need for your studies eg basic arithmetic, percentages, formulae, logarithms, differentiation, integration. Experienced mathematicians will help you with any mathematical problems you may have and build your confidence in a relaxed and friendly environment.

Study Advice and Maths Support

Individual advice sessions

The University Study Advisers offer friendly, professional and expert advice to help you to develop your practices for academic study including essay, report and dissertation writing, time management, note-making, reading, referencing and exam preparation. The Mathematics Support Centre offers help with any

16

The Study Advice team offer confidential individual advice sessions (usually 30 minutes). Sessions are bookable between 09:00 – 17:00, Monday to Friday during term time and vacations. You can book an advice session at the Study Advice enquiry desk in Room 103 on the 1st Floor of the Library, by email at studyadvice@ reading.ac.uk or by phone (0118) 378 4242.


Advisory services

The Mathematics Support Centre offers a drop-in service for individual advice. Drop-in advice is available every day during term time, from 11:00–17:00 (Monday to Thursday), and 11:00–16:00 (Fridays). During vacations, a tutor is available on Tuesdays, Wednesdays and Thursdays, from 12:00–14:00. To contact Maths Support, phone (0118) 378 7484, or email mathssupport@reading.ac.uk. Workshops Regular workshops are offered by Study Advice and Maths Support, including: essay writing; time management; managing and writing your dissertation; referencing; logs and indices; differentiation; integration; algebra and preparation for exams. These are free and open to all students. More details are on the websites. Dyslexia or Dyspraxia Information, assessment and support for dyslexic or dyspraxic students are also available from Study Advice. See the website for more details, or make an appointment for an initial informal chat.

Websites For more details on all of these services, plus guides on all the topics covered and information about workshops, see the Study Advice and Maths Support websites. www.reading.ac.uk/studyadvice www.reading.ac.uk/mathssupport

Skills Opportunities at Reading (SOAR) SOAR is a web-based portal designed to direct you through the vast range of opportunities to develop your skills that are available at the University of Reading. The seven areas which SOAR focuses upon are central both for successful study while at the University and for your future. There are links to resources and events offered by services such as the Library, Study Advice, the Mathematics Support Centre, the Student Employment, Experience and Careers Centre and the Students’ Union. SOAR can show you the skills opportunities available to suit your own interests, needs and ideas for personal development. www.reading.ac.uk/soar

17


2

WHITEKN

Wells Hall

U P P E R R E D L A N DS ROA D P*

Hillside

9

NG

A

FIE

LD

D

P 29

P P*

P

RO

HC OU RT

P6

7 P9

2

33

Friends' Bridge

P15

P7

AV

40

UE

P

3

74

P10

118

4

P8

P

P

P

EN Sherfield Hall

AD

Earley Gate

D

P4

135

P5

IN

RT

D

26

1

SH

NO P*

21

195

Chancellor’s W ay

AD

RO

P

RO

TS

138

Sports grounds

Health Centre

Bridges Hall

P

AM

IGH

P1

Shinfield Road

P16

KN

’s Drive Queen

H

TE

P3

134

P

P*

P*

HI

P2

Wessex Hall

ROA

Stenton Hall

P*

RC H

Windsor Hall

Town centre and station

Whiteknights Lake

R OAD

RO

McCombie

CHU

Mackinder Hall

Sports grounds

P

Foxhill

KI

ST

D

W

D

ELM

R HU

SR OA

ESS

AD

HT

84

P*

AD

RO

IG

Greenow

St George's Hall

71

St Patrick’s Hall

P*

8

WO

A RO DS d AN a D L n Ro do on

W

Town centre and station

Benyon Hall

7

P

P14

ERN

RE

L To

P*

NE

C

Childs Hall

P*

B

6

Town centre

Town centre P*

Wantage Hall

AL LCR OF T RO AD

5

59

58

LD

A

4

WI

Town centre, London Road site, Special Collections Service and Museum of English Rural Life

3

Making the most of…

18 1

P

25

P8

Car parks

P*

Car park restricted to users of this building One-way system

Buildings with some wireless network coverage

R ES

ER

N

PP

L E

F

Cafe

Buildings with good wireless network coverage

Harris Garden

PE

AN

Under construction

Path

Wireless network coverage

ER

Halls of residence

Bus stop

31

D

Academic, administrative and service buildings

P13

IL

E

P12

P11

W

Pepper Lane

S

D OA

0 0

200 m 600 ft


Whiteknights campus Getting there

Services

Up-to-date info at www.reading-buses.co.uk/university

Service Student Employment Experience and Careers Centre

By bus

IT Facilities Map location 135

PCs

Map location (Room)

University Library

2 (S@iL)

Agriculture

59 (GL09, GL20*) 1 (124, 172, 173)

IT Services Help Counter

2

University Library

2

Humanities and Social Sciences

from Market Place or Station (20 mins)

Mathematics Support

2

Meteorology

58 (GL68*)

Whiteknights Through campus – Shinfield Road to Pepper Lane 

S@iL

2

Palmer building

26 (G09*, G05b, 101)

Special Collections Services

JJ Thomson building

3 (128, 129)

Whiteknights Shinfield Road entrance 

9

20

20

20a

20a

21

21

Redlands Road

Study Advisers

from Market Place or Station (20 mins)

Whiteknights Earley Gate entrance 

17

19

from Friar Street or Station

By car Parking (with University parking permits)

Wireless network

Most PC facilities have a black & white laser printer. For colour printing see below

Colour printers

Map location (Room)

University Library

2 (S@iL)

Palmer building

26 (G05b, G09)

Agriculture

59 (GL20)

Scanners

Map location (Room)

University Library

2 (S@iL)

Palmer building

26 ( G05b)

* 24 hour access facility

19

Whiteknights campus

Wireless zones are situated around campus and in some halls of residence for connecting personal equipment to the Internet. These are marked on the map in green for good coverage and amber for some coverage. Locations include the Library and Dol•cHeVita. Full details are available online at: www.reading.ac.uk/its/wireless

2


Opening times (term-time) University Library Monday – Thursday Staffed services 09:00–19:30

08:30–00:00

Friday 08:30–19:00 Staffed services 10:00–19:00 Saturday & Sunday

11:00–21:00

Listen out for closing announcements 20 and 5 minutes before closing. Photocopiers are closed down 15 minutes before the Library shuts.

Special Collections Services Monday 10:00–17:00 Tuesday – Friday

09:00–17:00

IT Services Help Counter Monday – Friday

11:00–19:00

Saturday & Sunday

14:00–17:00

ITS Help (0118) 378 6262 Monday – Friday

Making the most of… For more information, please contact: University of Reading Library Whiteknights PO Box 223 Reading RG6 6AE United Kingdom library@reading.ac.uk Tel + 44 (0)118 378 8770 Fax + 44 (0)118 378 6636

www.reading.ac.uk/library

08:30 –19:00

Study Advice Mathematics Support Centre Monday – Thursday

09:00–17:00

Friday 09:00–16:00 Study Advice Information Desk Monday – Friday

10:00–16:00

MTMO guide 2012-2013  
Read more
Read more
Similar to
Popular now
Just for you