contents Section 1
getting started Section 2
academic essentials Section 3
social essentials Section 4
personal essentials Section 5
professional essentials Section 6
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welcome to UON
Congratulations and welcome to the University of Newcastle (UON)! We are excited that you are now part of UON and we know that during your studies you will be presented with opportunities to change your own life and make a difference to people in the communities we serve. University life will be both challenging and rewarding. We will be with you every step of the way to support your success but remember, the best students make the most of all that is on offer both inside and outside the classroom.
how to use this guide Starting on the right foot is very important and this guide has been put together by UON students and staff to share our knowledge. It is a handy reference booklet for new students and contains hints, tips and information to put yourself on the track to success. The guide is organised to highlight the different elements of your University experience – academic, social, personal and professional success. To help you get the most from this guide look for the following symbols:
This means you can look up this location on the map at the back of the guide
When you see this it means there’s a handy tip for success
This symbol shows you the best keywords to search for more info on the UON website newcastle.edu.au
getting started Connect with us online Understanding your program Academic calendar Finding your way Transport Safety on campus Orientation 2 | the essentials
connect with us online Activate your account Firstly, you must activate your NUaccess account to use the University computers, system or online services. This can be done from any computer using your Application Number as the username and your date of birth (DDMM) as your password.
Logging in to your account Once your NUaccess account has been activated you can login using your student number prefaced by a ‘c’ e.g. c1234567. If you don’t know your password or are having trouble logging in for the first time then you can get IT help through the 17triplezero IT Service Desk (02) 4921 7000.
Wi-fi access The University’s campuses offer good wi-fi access both indoors and outdoors. Check online for wi-fi hotspots. To set up your own device on the University’s wireless network: • Open the WiFi settings on your device • Select the newcastle.edu.au option. Select CONNECT • Enter your Student-ID and password. Select OK • After a few seconds, the status will show as connected.
myUON portal This is your gateway to UON. Access NUmail, UONline, CareerHub, myHub, UONPrint, MyLibrary and more.
myHub This is where you will enrol in your courses, update your personal details, pay fees and view your financial records, timetable, academic transcript and any scholarships you may have. You can also check your weekly schedule here.
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UONline UON’s virtual learning environment that provides access to online teaching technologies. Blackboard: Here you’ll find course outlines, assessment requirements, lecture recordings, grades, submission options for electronic versions of assessments, discussion boards and more. At the start of each semester the courses you have enrolled in will be automatically added to your Blackboard – visible under ‘My Course Sites’. Echo 360 is where you can access recordings of past lectures as a study revision tool. Turnitin is where you will submit your assignments electronically. Turnitin uses text-matching software to help you reference correctly and avoid plagiarism and academic misconduct.
Student email NUmail is UON’s student email service and is automatically set up when you enrol. Official UON correspondence will be sent to this email address, so make sure you check it regularly or have it forwarded to one of your other email addresses. You can access NUmail through myUON. FYI: Always remember to include your full name and student number in your emails to help staff identify you quickly and easily.
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FYI: Make sure to check out ‘Other course sites’ on Blackboard for online study skills courses!
Social media and other digital communication Student Central – your first point of call for all things student related – communicates across a range of channels such as Facebook, Twitter, Instagram, Snapchat and YouTube. Make sure you get involved to keep upto-date with the latest details. Search “UON Student Central” on your favourite social channel. We also support AskUON – the online knowledge base that you can search for answers anytime – and offer online chat if that’s how you’d prefer to get help and advice.
Mobile apps There are a number of useful UON apps that you may wish to download onto your mobile device – myUON, Blackboard and UON Living. Other apps of interest to students include Uni Tune In for study help and Opal Travel for public transport details.
FYI: Some of the best advice comes from other students and in this year we are launching the UON Navigator – www.uonnavigator.com – as an exciting way to share blog articles, podcasts and videos produced by our many talented UON students.
Student number: The University ID number (7 digits) on your student card that you will use throughout your University studies including for login and identification on assessments. Student card: A form of University photo ID that you will need to borrow books from the Library, register attendance at events and score great student discounts. You also need it for identification for exams and collecting assessments. You can get your student card from Student Central on campus. Remember to bring some other form of ID with you. Program: The degree you are studying toward, e.g. Bachelor of Arts. Course: A subject. The program you are studying has a designated set of courses you must successfully complete to graduate. Each course has a unit value – usually 10 or 20 units. Course Outline: A document outlining the learning outcomes, assessments and expectations for a course. It’s one of the first things students receive for each course at the beginning of semester and tells you how the course will be taught – lectures, workshops, tutorials, laboratories, etc. Find it on each course page in Blackboard.
Program Plan: Outlines the courses you should be enrolled in for each semester and any pre-requisites or assumed knowledge you may need. Grading Scale: UON uses a seven point grading scale, where a High Distinction (7) is the highest grade awarded and a Pass (4) is a passing grade. Full-Time Enrolment: A minimum of 30 units per semester, unless you are an international student. International students need to maintain 40 units per semester unless otherwise approved. Part-Time Enrolment: 10 or 20 units of study per semester. Visit our online glossary for a complete listing at newcastle.edu.au/glossary
FYI: Stay on track to graduate – find your program plan in myUON and follow it when enrolling. If you need advice about your program requirements you can email firstname.lastname@example.org
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understanding your program
academic calendar enrolment
first assessment due
For most students, the academic year will consist of Semesters 1 and 2. Each semester consists of 13 weeks, broken up with a mid-semester break and the exam period at the end.
Census date The date by which you need to finalise enrolment requirements each semester.
Academic penalty date The date by which you need to withdraw from courses without affecting your grade.
finding your way It’s normal to find campus difficult to navigate when you first start so we’ve given you a map at the back of this guide.
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Building names and rooms are commonly abbreviated. For example, EXSA-101 is located in the Exercise and Sports Science Building (EXSA) on the ground floor (1), Room 01.
transport There are numerous options to get to campus including walking, train, bus and car.
Travel concessions If you’re a full time, on-campus student you may be entitled to a travel concession. AskUON if you would like to check your eligibility. Applying for the Concession Opal Card is a two-step, online process: 1. Provide your consent to UON via myHub to share your relevant details with Transport for NSW. Click on the Travel Concession (Opal) Consent link under my Personal Details, read through the terms and conditions and if you agree, select Yes at the bottom and click Save. 2. Once you’ve completed and submitted your online consent, please wait for up to 2 business days for Transport for NSW to receive your details. You can then apply for your Concession Opal card online via OPAL. If you require assistance with the online application form please contact 13 OPAL (13 67 25). Transport for NSW recommend you apply online using a desktop or tablet computer. ‘student travel concessions’
Train Ourimbah train station is close to campus, so you can catch the train and walk the rest of the way.
Parking Parking at our Central Coast campus is free. Parking at uni can be a challenge if you don’t have a game plan and can be a stressful way to start your day. During the first few weeks of semester, you should aim to arrive on campus around 8am. The majority of spaces will be filled by 9am. Unless you have a special parking permit or RMS Mobility permit, you must always park in the ‘general’ parking areas . Also make sure not to park in staff parking and empty areas of grass, otherwise you will receive a hefty fine. ‘student parking’
Motorcycle parking There is free parking for motorcycles at all campuses. Motorcycles must park in marked motorcycle parking bays.
FYI: You need to reapply for your Opal Concession card each year.
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safety on campus Our campuses and facilities are safe places to visit, study and work. However, everyone should be vigilant to keep them safe. Security Services are on call 24 hours per day, 7 days a week and are here to help you during an on-campus emergency. Call the emergency line on 4348 4222. There are also numerous Help Point Emergency Phones located about campus. For offcampus emergencies, contact 000. Our Campus Care program provides support in managing inappropriate, concerning or threatening behaviours in a safe and confidential environment. Call 49218600. ‘Campus Care’
orientation What happens at orientation Orientation is held in the week before semester starts and a great way to find out everything you need to know about UON. During this week your faculty will have their own Orientation Day. There is free entertainment across campus including live music, free barbeques, roving entertainers, and displays and giveaways from clubs and other groups at the Orientation Expo.
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FYI: Take care not to leave your belongings unattended and use well-lit paths after dark. A free Security Shuttle Bus runs on the Central Coast campus on weekdays during semester from 5:00pm to 10:00pm. The Shuttle Bus also can take you to Ourimbah railway station during these hours. To catch the Security Shuttle Bus, wait at one of the shuttle stops along Loop Road . For after hours pick-ups, call 0414 411 799. You can track the Shuttle Bus on the Double Map app. Security officers can also escort you between buildings, campus carparks and local transport points after dark.
FYI: UON students who attend Orientation are better informed and more likely to succeed in their first semester than those that don’t.
Why you should attend Attending Orientation is also a great opportunity to meet staff and students who will be taking your university journey with you. A number of workshops are on offer to help you develop your academic skills and make you familiar with UON’s online systems, plus there are plenty of social opportunities to meet some new people and make some friends. It’s also a great time to take a look around: by familiarising yourself with your campus during Orientation you’re less likely to get lost next time you come on campus!
academic essentials Choosing your classes and enrolling Textbooks and course readers Develop your academic skills Library Academic success
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choosing your classes and enrolling Before you enrol, check your Program Plan on myUON to see what courses you need to study each semester. Click on the course links in the plan or take a look at the Program Handbook to find out specific information about each course, including the required contact hours. Once you’re clear what courses
FYI: Block out weekly study
time for each of your courses. Be prepared to spend around 10 hours per week per 10-unit course (including your class time).
you’re enrolling in for the semester you can start planning your timetable. View the 2017 timetable by searching ‘timetable’ in myUON and searching for each of your courses. Make a note of your class times in a weekly planner. Multiple times are available for tutorials, labs, seminars and workshops. Pick at least two different times for each course as popular times tend to fill up quickly. When enrolment opens you will be able to enrol online through myHub.
textbooks and course readers Your Course Outline will list the required textbooks and course reader you may need for your course. Textbooks can be purchased at The Co-op bookshop.
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For second-hand books, check out Textbook Exchange – The University of Newcastle Facebook page for textbooks from other UON students, or try the national Student VIP Textbooks Exchange.
develop your academic skills Academic Survival Skills Online Academic Survival Skills Online is a great way to prepare yourself to think, read and write like a student. Through step-by-step online modules you will learn to make sense of uni texts and lectures, plan and write an academic essay, understand referencing and academic integrity and use online libraries for research.
‘Academic Survival Skills Online’
Preparation and Bridging Courses Prep courses are designed to improve your academic skills and refresh your knowledge prior to commencing your degree. They cover a range of areas including mathematics, statistics, linguistics, grammar, computers, chemistry and human biology. Courses generally run for 15 hours over one week and some are even offered online.
‘UON Prep bridging courses’
Academic Integrity Module All students must uphold the University’s five values of academic integrity while studying at UON: Honesty, Fairness, Trust, Responsibility and Respect. To help students avoid plagiarism and academic fraud and to uphold academic integrity, all new students must complete an Academic Integrity Module before the end of their first term of study. The module is a 30-minute test completed in UONline.
‘Academic Integrity Module’
Learning Development Support The Learning Development team are there to support your study. Dedicated Learning Advisers can provide help with essay writing, study skills, English language skills and mathematics and statistics. Self-help resources, dropin clinics, workshops and student consultations are available to prepare you for UON success.
‘Learning Development’ FYI: UON Prep and Bridging
Courses are free for UON students!
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UON offers a large range of free resources to help you prepare and succeed academically.
Peer Assisted Study Sessions (PASS) and Online PASS (OPASS) The PASS program gives students the opportunity to discuss course content, compare notes and review weekly material with other students. A Student PASS leader who has achieved high marks in their course runs the sessions. OPASS is online and accessed through Blackboard.
FYI: One hour of group study with PASS equals three hours of studying on your own.
library No matter what campus you study at, you will have access to more than 1.3 million items including 380,000 books and eBooks, and over 80,000 electronic journals. Whether you want to study in peace or start brainstorming that group assignment, there will be an area catering to your needs with silent, quiet and group study zones available. The Information Common is open 24/7 and is equipped with computers, microwaves, personal study areas and a café for your convenience.
FYI: ‘Uni Tune In’ is a free app
designed to help university students improve their study and academic skills.
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FYI: Learning to use the Library is an essential uni skill, so get in early and book a Library tour. These tours run during Orientation and the first few weeks of semester and will ensure that you don’t waste time feeling confused when you use the Library.
academic success Manage your time Get your free yearly planner at Orientation or from Student Central and use a diary to manage your goals. Go to class. There is no substitute for going to class. By actively engaging with your tutor and peers in critical discussion, you’re more likely to get a grasp on difficult content. A variety of times are available to make it as easy as possible to get the most out of your degree.
Stay focused. Full-time university study is like a full-time job. Prioritise study over other activities until you adjust. Schedule study time when you are most alert and set up a dedicated study space at home. Try to finish assessments at least one week before their due date, leaving you time to review and pick up on any mistakes or seek help.
Maintain balance by making time for family, friends, rest and relaxation.
Take responsibility for your journey.
Don’t be afraid to ask for help.
Make sure you ask questions so you understand what you’re learning. Teaching staff are there to help you succeed.
Take advantage of opportunities to develop your skills. Look for personal development opportunities outside the classroom.
Set up a support network
Make friends with your classmates. Get to know your academics – they’re a valuable source of support and guidance.
Find the support services. If in doubt, Student Central is your first port of call.
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social essentials uni is better with friends Student Mentors Clubs and Societies Events Volunteering Yourimbah
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uni is better with friends Student Mentors
Clubs and Societies Joining a club or society is a great way to make new friends and get involved in campus life. There are many clubs on campus with something for everyone, from sporting, social and cultural to religious and everything in between. The Orientation Expo is a great way to find out more about clubs and societies as many of them will have stalls, hold fun demonstrations and sign up new members. Be sure to check them out!
‘clubs and societies’ FYI: If your program has its own society, sign up. It’s a sure way to make friends with people studying in the same area.
A university campus is similar to a small village, with events and activities happening all the time. You will notice things like large events, art exhibitions, free BBQs, movies, live music and performances spread throughout the campus in our bars and communal outdoor spaces all year.
‘University event calendar’
Volunteering If you’re looking to add new skills and experience to your resumé or to have fun and meet new people then volunteering is for you. There are lots of volunteering activities to suit most interests, so get involved.
Yourimbah Yourimbah is the students’ association for Central Coast campus students. It provides students with food and retail services, entertainment, sports and clubs, as well as helping out with any issues that may arise.
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If you’re feeling a little lost during your first weeks of university or need someone to answer your questions, sign up for a Student Mentor. The Student Mentor program connects first year students with experienced students. Mentors will keep in contact with you every two weeks for the first six weeks of semester to help you find your way and give you tips for starting out at uni. Mentors are also available to meet up with you, have a coffee and chat.
personal essentials Finding somewhere to live Financial survival Your wellbeing Other services on campus
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finding somewhere to live Moving out can be a daunting yet exciting experience. If you’re thinking about taking this step towards independence, there are a number of accommodation options open to you depending on your situation. Whether you plan to live on or off campus we recommend starting your search early to make sure you find a place that is best suited to your needs.
Living on a student income can be tricky at times. You will need to make a budget and learn how to stick to it, but we can help. If you need financial support, consider:
Seeking advice from Student Central Applying for a Scholarship Applying for a Student Loan
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your wellbeing Health services The University’s Health Service is a general practice staffed by doctors and nurses who understand the medical problems of students. Our medical centre is open to UON students and staff. All consultations are strictly confidential. Patients covered by Medicare are bulk billed. You will need to present your Medicare card and a current Centrelink Health Card (if applicable) at all consultations. International students may be covered for medical services depending on your health cover.
Gym and sporting facilities Central Coast campus students have free access to Your Gym in the Exercise & Sport Science Building. Here you can access high quality exercise equipment, complete a health screen and fitness testing or take advantage of health and fitness programming.
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Student Advisors Student Central’s Student Advisors help you access all of UON’s support services. They can help create an individualised plan aimed at helping you succeed in your studies. They can also provide direction on your enrolment and will check in with you to ensure you’re staying on track for success.
Managing your mental health Your mental health should always be a priority. Student Support Advisors can help with lots of different questions or concerns and connect you to the right people, including disability support and student loans. They can also link you with counsellors who provide free and confidential assistance for personal or study related issues. If you aren’t able to get to campus to see someone, online counselling options are also available.
Indigenous support The Wollotuka Institute is the University’s Indigenous cultural and academic centre and offers a range of support for Indigenous students.
Disability support If you live with disability, or have an injury or a health condition (permanent, temporary, episodic or fluctuating) that may affect your ability to study, register with Disability Support Services for free, confidential advice. Services include: Assistive technology support Advocacy Mobility scooter service Auslan
The University chaplains are experienced, credentialed religious workers who are authorised by their faith tradition to provide support and guidance. You do not need to be part of a religious group to receive support from the chaplains or access their multifaith prayer and reflection facilities.
International student programs UON Global provides a range of programs for international students designed to make your time at UON a rich and academically rewarding experience. The team coordinates activities such as GOALSS (Games for Overseas & Local Students & Staff).
‘international student support’
LGBTI+ support The University has an ALLY network comprising of students and staff. The ALLY network raises awareness of LGBTI+ issues on campus and promotes a more welcoming, diverse and inclusive culture at UON.
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other services on campus Retail outlets We have a cafeteria, cafes and a bar to make sure our students are well catered for as they go about their day.
Survival stations There are microwaves available for students to heat up their own food across campus in the Library, Main Cafeteria and Classrooms South.
Printing The University’s printing system provides students with access to black and white and colour printing facilities. You can access UONPrint and myPrintCopy via myUON. To print at uni, you need to put credit on your student card by using any of the cash or EFTPOS kiosk machines on campus or online at myPrintCopy. Printing is charged on a per page basis. UONPrint allows you to print from a device that is connected to the University’s wireless network. Head to the UONPrint website when you’re ready to print, and sign in with your student number.
‘printing and photocopying’
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Computing facilities Computers are available for your use in general access areas that include dedicated labs, libraries and even some at Student Central. You can access our PCseeker tool via myUON.
Childcare A Childcare service operates on campus and is a community-based centre that is open to the general public as well as staff and students.
professional essentials your future starts here
Build your employability Careers and Student Development
CareerHub iLEAD Plus Student exchange Student governance
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Your future starts here Build your employability Getting a job after uni and starting your dream career is a key goal and something that can motivate you throughout your studies. Students who work part-time during their studies develop valuable skills and are more likely to gain employment after graduation. Working and studying are complementary and Student Central can help you ensure your time commitments are manageable.
Careers and Student Development The Careers and Student Development team can help you find part-time work and build the skills you need to enter your chosen profession or industry. They offer a free drop-in résumé checking service and a variety of workshops on how to build marketable skills. They also have information about jobs on campus, providing students with shortterm or casual paid experience at UON. The Careers page on the Uni website also has a range of help sheets on topics like how to ace an interview and what should be included in a resumé.
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CareerHub The CareerHub job search site advertises casual, part-time and permanent jobs, work experience, graduate programs and volunteering opportunities.
iLEAD Plus The International Leadership Experience and Development (iLEAD) Plus Program is an extra-curricular Leadership Program that enables you to participate in additional activities on top of your regular degree studies. It gives you the opportunity to build skills in the areas of leadership, international awareness, social responsibility and employability. One of the highlights of this program is the International Leaders Series, which has seen guest speakers such as Lee Lin Chin and Anh Do give presentations at UON.
‘iLEAD Plus’ FYI: iLEAD participants are eligible for travel grants, scholarships, complimentary insurance and interest free loans when travelling overseas for study.
Student exchange Also referred to as ‘student mobility’, studying or participating in a volunteer opportunity overseas is an enriching experience that yields both personal and career benefits.
Student governance UON has a range of opportunities for students to become involved in governance bodies that contribute to the teaching, learning and business of the University. Joining such groups allows you to expand your network and can teach you valuable skills that make you more employable.
FYI: UON students have access to a free online leadership skills course called Generation Governance. Visit generationgovernance.org.au
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admin essentials Where to find help
Student policies and forms Your contact details Are you ready? Campus map
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where to find help Student Central UON Student Central is the area of the University that focuses on student experience, support and services. We believe that the best student experience comes when students feel supported academically, personally, professionally and socially. Student Central provides services that ensure students can access everything they need for a successful, productive and rewarding university life. From financial, counselling and career support to student life, we’ve got you covered. Student Central can put you in contact with the right people and make sure all of your questions are answered.
IT help desk IT Support can be contacted by reporting an issue online through the serviceUON or via phone from Monday-Friday (University business days) 8am-6pm on +61 2 492 17000. IT can assist you with problems related to: Student email Student accounts Passwords
Computers Wireless networks Downloading software
student policies and forms The University has a range of different rules and policies that apply to both students and staff, including the Code of Conduct. The UON Policy Library is available online and is best viewed by audience. Find policies relating to students on the University website.
There are also a range of student related forms and guides that are accessible from the UON website, such as those needed to change your name or request leave from study.
‘student forms and guides’
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You need to keep your contact details up to date in the University system. We need to be able to get in contact with you for important things like enrolment, fees, support and, when you get there, graduation. Keep your contact details up to date in myHub.
are you ready? Weâ€™ve covered a lot of information in this guide. Find out if you are ready for Day 1 by working through the checklist.
get connected Activate student account
Like and follow UON social media
Login and get familiar with UON systems
prepare academically Review Program Plan Organise timetable Enrol in courses Look at the course outlines
Complete the Integrity Module
Do a prep course Get textbooks and course readers Check out the PASS schedule
orientation Attend Orientation
Go on a campus tour
Check out the clubs and societies (and get some free stuff!)
Take a tour of the library
Find Student Central
AskUON a question Participate in social events
admin basics Get your Student Card
Apply for an Opal Concession Card (if eligible)
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Provide Tax File Number via myHub
Central Coast Campus AB
Building and Construction Facility
Business and Investment COE
Information Resource Centre (Library) Gibalee IRC
IT Studies Centre Cafe Express
Child Care Centre
Community College Classrooms 1-3
Community College Classrooms 4-5
Community College Classrooms 6
Community College Classrooms 7-8
Classrooms North 1
Classrooms North 2
Central Plant Facility
Classrooms South Cafe East
Early Childhood Studies (Yerra) O-20
Blue Gum House
Education and Nursing Building M-25
Exercise and Sports Science A (Psychology)
Exercise and Sports Science B
Fine Art/Drama Studio
Lecture Theatres 1 & 2
Multi Purpose Teaching
Central Coast Primary Industry Centre
Science Laboratories 1
Science Laboratories 2
Storage Shed 1
Student Union Offices (Student K-13 Hub)
Tourism and Hospitality Preview Restaurant
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useful locations Student Central
Library and Information Common
University Health Service
Cafeterias and cafes
SA, IRC, IT
K-11, M-15, M-20
The Wollotuka Institute
Careers & Student . Development Team
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Central Coast Campus
W V U T S R Q P O N M L K
P LOOP ROAD NORTH WESTERN CARPARK
CN1 FA ECS
J I H G F E D C B
P SOUTH WESTERN CARPARK
HO EXSA EH
LOOP ROAD NP FM
HIGH BR HI
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Student Central and Libraries