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CONTINUING EDUCATION

Course Guide January – August 2017

Over 1,200 courses and seminars for personal and professional development good thinking • conted.ucalgary.ca


Have you discovered One Day @ UCalgary? Get in on this unique learning opportunity where UCalgary academics bring compelling topics to the Calgary community. These engaging and affordable one-day courses are offered Saturdays on the main campus. Get course details and instructor bios at conted.ucalgary.ca/oneday. Enrol online or by phone now.

Jan 21 The Great Melt: Geopolitics of the Changing Arctic

Mar 11 Your Everyday Presence

Apr 1 Great Artists of the Italian Renaissance

Feb 4 Deflowering Shakespeare

Mar 18 Personality Psychology: The Science of Who We Are

Apr 22 Exploring the History of the University of Calgary

Mar 4 Politics in the City: Everything You Need to Know About Calgary Politics

Mar 25 Philosophy of Money

May 6 Graffiti to Monuments: Getting to Grips with Public Art NEW

conted.ucalgary.ca/oneday 403.220.2952 • adedlife@ucalgary.ca


Getting Started

How to register for courses After reviewing courses in this publication, be sure to check conted.ucalgary.ca for additional information. In many cases, you will find course details that may help with your decision to register.

Registrations are accepted on a first-come, first-served basis for all Continuing Education courses. Some courses fill quickly, although in most cases you can be added to a waiting list and contacted if a space becomes available or if there are enough students for a second class. You must be at least 18 years of age to enrol in a Continuing Education course or certificate program unless otherwise specified, as in the case of a program designed specifically for youth. For most certificate programs, a minimum of a senior high school diploma and work experience are recommended, but not required. If English is not your first language, please review the English language proficiency requirements at conted.ucalgary.ca; go to Info for Students, then English Language Proficiency. If you have any questions, please contact an advisor at 403.220.2866.

Online

Available 24/7 conted.ucalgary.ca

In person

8:30 am – 4:30 pm weekdays University of Calgary Continuing Education Energy Resources Research Building (ERRB) N140, 3512 - 33 St NW Calgary, AB

Telephone

8:30 am – 4:30 pm weekdays 403.220.2866 1.866.220.4992 (Toll free outside of Calgary and within North America)

By Mail

University of Calgary Continuing Education 2500 University Drive NW Calgary, AB, T2N 1N4

This federal/provincial grant is a funding opportunity for employers to develop their workers to meet the company’s needs. For employees, the grant is an opportunity to access training that will develop the skills and knowledge they need for greater success in the workplace.

PAYMENT METHODS

Fees are to be paid in full by cheque, money order, Visa, MasterCard, or American Express. To invoice your employer, a purchase order number is required when registering by mail or fax. Please include a copy of the purchase order with your registration form, which can be found under registration information on the Info for Students page at conted.ucalgary.ca. Cheques and money orders are to be made payable to University of Calgary.

MY CONTED STUDENT PORTAL

My ContEd provides you with access to your courses and records as far back as 2003. The portal is secure, only you can view your personal information. If you have taken a course since 2003, you already have a UCID and can log in as an existing student to gain immediate access to your student profile. If you are a new student, you can log in as a new user to receive a temporary user name that will allow you to create a free account and access your profile. If you experience problems logging into My Cont Ed, please try the Forgot Password or Forgot UCID links on the login page. For assistance, please call 403.220.2866.

Through this grant, the government may contribute up to $10,000 per trainee, while employers must cover a minimum of one third of direct training costs. Applications are made by the employer. For assistance in completing the application for grant funding call 403.220.2866.

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Courses and programs that meet your needs 403.220.2866 • conted.ucalgary.ca

PROGRAM AREAS How to Register for Courses

1

Canada - Alberta Job Grant

1

On the Cover

3

Flexible Learning

4

Certificate Programs

5

Information for Students

82

Index of Courses

84

Course Registration Form

87

English Language Program

88

Travel Study

88

Campus Maps and Frequently Called Numbers

Inside Back Cover

ONE DAY @ UCALGARY

Inside Front Cover

Academic Preparation Academic Exam Preparation — Graduate Academic Upgrading — Undergraduate

COURSES

6

27

27

Environmental Management

55

French Language and Culture

64

Front-End Web Development

44

Graphic Design

31, 44 58

28

Human Resource Management

33

Adult Learning

28

IT Fundamentals

44

Art

31

IT Service Management (ITIL)

44

Business Analysis

32

Integrated Digital Media

44

Business and Management

33

Interior Design

62

Business Intelligence and Analytics

Landscaping

63

44

Business Process

Languages of the World

64

42

Business Seminars

6

Career and Academic Advising

28

Change Management

43

Computer and Business Technology

44

Conflict Resolution

51

Construction Management

33 6

American Sign Language 64 Arabic 64 Dutch 64 French 64 German 65 Italian 65 Japanese 65 Korean 66 Mandarin 66 Spanish 66

Lean Six Sigma Green Belt Training

42

Liberal Arts

67

Creative Writing

78

Database Administration

44

Delf Preparation

65

Document Management

44

Marketing

33

e-Learning

28

.NET Application Development

44

Office Applications

44

Emerging Leaders Engineering

2

27

54

Health, Safety and Environment

Adult and Community Education

Corporate Training

BUSINESS SEMINARS

27

English as a Second Language

6 53

Daytime Classes Evening Classes

67 68

One Day @ UCalgary Inside Front Cover


Cover Graduate

Personal Interest and Wellness Parenting Personal Finance

70 70 71

Photography

71

Professional Management

33

Professional Management — Economic Developers

33

Professional Management — PEG

33

Professional Writing

78

Business and Technical Writing Marketing and Public Relations Writing

78 78

The instructors were great — engaging and quick to respond to questions — and their comments on assignments were always helpful. Alan Perkins. Graduate. Certificate in Professional Writing specializing in Marketing and Public Relations.

Project Management Fundamentals

72

Public Relations Management

33

Real Estate Development

75

Risk Management

33

Security Management

33

Spanish Language and Culture

66

Strategic Management

33

“I’d changed my focus at work to communications, so I was faced with more demands for writing, such as brochures and presentations,” says Alan. “So I decided some courses could really help.”

Teaching Second Languages

76

Alan enrolled in online courses through Continuing Education.

Travel Study

88

“These online courses were much different than the simple tutorial type of online learning I’d done before, these courses were much more challenging. But, the instructors were great — engaging and quick to respond to questions — and their comments on assignments were always helpful; and, the best thing of all was the flexibility. It really took the pressure off, not having to attend a weekly class.”

Video Game Development for Secondary School Students 44, 81 Video Production Visual Design

44 31, 62, 63, 71

Workplace Learning

28

Writing

77

Youth Programs

81

It was a new role at work that prompted Alan Perkins to seek out an educational program that would strengthen his professional writing skills. With an already-busy schedule — both at the office and at home — he knew that finding time wasn’t going to be easy.

“When I realized the courses I had already taken were eligible for credit toward a certificate program, I decided to enrol — partly because it was perfect learning for my new communications role, but also because I was really enjoying the classes. Overall, I had a great student experience.

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Flexible Learning

On campus. Downtown. Online. At University of Calgary Continuing Education, all courses, seminars, and certificate programs have been developed with part-time learners in mind, making it possible for you to pace your learning to fit your life.

COURSE DELIVERY

Courses are offered in a variety of formats including classroom and online, and occasionally, blended — partially in the classroom and partially online. Some certificates are achieved completely in the classroom, others completely online. Some certificate programs give you the choice of taking your courses in either format.

TAKING COURSES IN THE CLASSROOM Main Campus 2500 University Drive NW Downtown Campus 906 8th Avenue SW Continuing Education courses are held at UCalgary's main and downtown campuses at times that are convenient for adult learners. AT HOME STUDY In most certificate program courses, students are expected to complete readings and assignments between classes. The number of hours needed for at-home study will vary, however, if your course includes one three-hour class each week, you should plan on spending an additional three hours per week outside of class. Please take this into account when enrolling in multiple courses at one time.

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TAKING COURSES ONLINE

Learning online takes the learning experience out of the traditional classroom and on to the Internet. Most of Continuing Education’s online courses are instructor-led, interactive courses. Students work within scheduled start- and enddates and observe set timelines for learning activities and assignments. For most courses, students are free to choose when they go online during the week. However, some courses require that students attend online classes on designated dates and at designated times. WORKLOAD For courses that allow you to choose when you will go online, you should plan to log in to the University’s online learning software three to four times per week in order to keep pace with the class. You should plan on studying and working approximately six hours per week per course. Please take this into account when planning your term, especially if you are enrolling in multiple courses at one time.

UNCERTAIN ABOUT ONLINE LEARNING?

Before taking your first instructor-led, interactive online course, you will be required to take BMC 352 Learning Online. This course is your chance to practise online learning in a safe environment.

BMC 352 LEARNING ONLINE

Discover more about yourself as an online learner in a supportive environment and ultimately determine if online learning is for you. Compare your current skills, habits and technical knowledge against what’s typically required for success in Continuing Education online courses. Whatever your starting point, you will develop and improve your abilities to connect, communicate and collaborate with others online. If you have previously taken BMC 152 Learning Online, you are not required to take BMC 352 Learning Online.

COURSE: BMC 352 | 10 Hours | $175 Note: New sections of this course are added regularly as demand requires. For an upto-date list of currently offered sections, go to conted.ucalgary.ca/learningonline

403.220.2866 • conted.ucalgary.ca


More than 45 in-demand

Certificate Programs Certificates are achieved through courses taught in the classroom, online, or a mix of classroom and online. In the following list, Online indicates a certificate can be achieved only through online courses. Also Online indicates certificate requirements can be met completely in either format — classroom or online. The remainder are offered in the classroom primarily.

· Adult and Community Education Online

· Graphic Design

· Project Management Fundamentals

· Adult Learning Online

· Health, Safety and Environment Also Online

· Public Relations Management Also Online

· Human Resource Management Also Online

· Real Estate Development

· Integrated Digital Media Also Online

· Security Management Online

· IT Fundamentals Also Online

· Spanish Language and Culture Levels 1 and 2

·· Specializing in Adult and Community Education ·· Specializing in Career and Academic Advising ·· Specializing in e-Learning ·· Specializing in Workplace Learning

· Business Analysis NEW · Business Intelligence and Analytics NEW Also Online · Career and Academic Advising Online · Change Management NEW · Creative Writing Online · Database Administration Also Online · Document Management Also Online · e-Learning Online · Emerging Leaders · Environmental Management · French Language and Culture ·· FSL Foundations ·· FSL Intermediate

· Front-End Web Development Also Online

· Marketing Also Online · .NET Application Development NEW Also Online

· Office Applications · Professional Management ·· General Also Online ·· Specializing in Construction Management ·· Specializing in Risk Management ·· Specializing in Strategic Management ·· Professional Management — Economic Developers Also Online · · Professional Management — Professional Engineers and Geoscientists Also Online

· Professional Writing Online · · Specializing in Business and Technical Writing ·· Specializing in Marketing and Public Relations

· Teaching Second Languages Levels 1 and 2 Online · · Specializing in Teaching English as a Second Language (TESL) · · Specializing in Teaching International and Heritage Languages (TIHL)

· Video Game Development for Secondary School Students · Video Production Also Online · Visual Design · · General · · Specializing in Art Theory and Practice · · Specializing in Interior Design · · Specializing in Photography

· Workplace Learning Online

You may enrol in a certificate program at any time. However, in most programs, you can take courses first and enrol in the certificate program later. As programs are subject to change, we recommend you apply for admission as early as possible. Once you are admitted, you can be confident that you have locked in the requirements leading to your graduation. To enrol in a certificate program now, go to conted.ucalgary.ca/apply. When you enrol, you will be charged a non-refundable fee of $95. Additional fees may apply for specific programs.

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ACCOUNTING FOR NONFINANCIAL MANAGERS

I enrolled to confirm my belief that I am a leader, but also for professional development and personal growth. Kishory Devine. Graduate. Certificate for Emerging Leaders.

Shrinking budgets, fierce competition, along with limited time and resources are realities for most businesses. To meet these challenges you require a basic understanding of accounting and the type of information presented in financial statements. You need to evaluate financially how a new service or product might add value to the bottom line. You need to know why budgets and cash flow are critical to marketing and planning activities, and what to do in order to avoid or manage cash shortfalls. This seminar will help you make decisions and allocate resources to keep your organization ahead of the competition. A better understanding of financial statements will help you ask the right questions and allow you to speak the financial language of decision makers and investors. You will gain both a working knowledge of accounting basics and greater financial literacy.

Topics

More than 60

Business Seminars for personal and professional effectiveness 403.220.2988 business.conted@ucalgary.ca

· Accounting terminology and conventions · The income statement, balance sheet, and statement of cash flows · Financial statement analysis · Evaluating new business activities or investments · Cash flow forecasting · The difference between cash flow and profitability

Business Seminars cover a wide variety of business and leadership related topics, and can be taken on their own or for credit toward the Certificate for Emerging Leaders. Seminars range from just three hours to multiple days, with most seminars running from 8:30 am to 4:30 pm at the main or downtown campus.

· Relationships between planning, marketing and accounting

Looking for group training opportunities?

COURSE: BUS 154 | 14 Hours | $649 + GST

All of these seminars can be adapted to corporate training sessions. To learn more about how they can be adapted as training programs for your organization, call 403.220.7782 or go to conted.ucalgary.ca/corporatetraining to complete a request for information.

014 | May 17 - 18 | WR | 8:30 am - 4:30 pm | Main Instructor: Peggy Hedges, BSc, MBA, PhD

· The budgeting process

Certificate for Emerging Leaders topic area: Professional Skills

Business Seminars can be bundled together to meet the requirements for the Canada -Alberta Job Grant. Call 403.220.2866 for assistance in completing the Canada-Alberta Job Grant application.

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Seminars Business Seminars ART OF GIVING AND RECEIVING CRITICISM Has this ever happened to you? You tell a staff member that the work they just completed is not quite right, needs some changes or corrections, or that they need to do something they promised to you last week but still haven’t started. Their reaction is to make excuses, complain, or give you a long explanation of why they did it their way instead of the way they were asked to do it. One of the major reasons people do not improve their performance at work is because they don’t receive the right feedback in the right way at the right time. Anyone can tell a person that they made a mistake or were wrong. It takes a great deal of skill, however, to tell people that their work is not up to expectations — in such a way that the person remains motivated, corrects the errors, and works hard to improve.

Topics · High performance feedback · Receiving criticism and psychological defence mechanisms · Responding non-defensively to criticism · Tips on handling non-deserved criticism

ASSERTIVENESS: CHOOSING THE RIGHT BALANCE NEW Balanced assertiveness is like salt in a sauce; too much or too little leaves a bad taste in your mouth. In right measure, it is the perfect contribution and harmonizer. Similarly, it is a key success factor in business. By becoming more aware of and sensitized to our own reactions, judgments, aspirations and tendencies, we develop greater ‘presence.’ This leads to increased confidence, improved interpersonal capabilities, and better communication and outcomes. We discover that balanced assertiveness is a choice, a constant act of balancing, and a continuum that affects us momentto-moment, and person-to-person. As leaders, it is a continuum we must become comfortable navigating.

Topics · Assertiveness in practice · Assertiveness and its application and relevance to leadership · Balancing the blend of inquiry, perspective and equanimity, to choose and engage our desired response

· Managing consequences

· Explore a different way of thinking about strengths and weaknesses and the effect that has on our experience with others

COURSE: BUS 145 | 7 Hours | $375 + GST

· The practice of presence: perception + discernment = choice

· Giving criticism

016 | Feb 10 | F | 8:30 am - 4 pm | Main Instructor: Tam Pozzobon Certificate for Emerging Leaders topic area: Communication

· Mindful Change: a dynamic cycle of attitudinal and behavioral choice and change · Behavioural tendencies in self and others (DiSC® and other behavioural or personality assessments) COURSE: BUS 285 | 7 Hours | $375 + GST 002 | Feb 14 | T | 8:30 am - 4:30 pm | Main 003 | May 23 | T | 8:30 am - 4:30 pm | Main Instructor: Janice Kobelsky, CMA, FCMA Certificate for Emerging Leaders topic area: Personal Effectiveness

BUILDING GREAT CUSTOMER RELATIONSHIPS Customer service staff play a critical role in building long-lasting relationships with customers. Whether it is face-to-face, on the phone, or via email; and whether it is with internal or external customers, every interaction can make or break that relationship. Having a great product or service is no longer enough. Today’s customers expect outstanding service, and providing outstanding service can give your business a competitive edge. In this highly interactive oneday seminar, you will focus on many important aspects of customer service, and will have the opportunity to practise and refine skills through case studies, role play scenarios, and other experiential activities.

Topics · Defining who and what a customer is · Internal and external customers · Understanding what is important to today’s customers · Identifying personal biases and assumptions that can influence customer interactions · Methods for proactively managing stress · Diffusing emotionally-charged situations and the importance of voice tone, word choice and body language · Communication styles · Communication techniques, including active listening, paraphrasing and mirroring · Techniques for listening to customers, and ways to uncover hidden or unspoken needs · How to exceed your customers’ expectations and build loyalty COURSE: BUS 166 | 7 Hours | $375 + GST 015 | Feb 23 | R | 8:30 am - 4:30 pm | DT Instructor: Dasa Chadwick, MA, CPHR and Nicole Tsui, BA, CPHR Certificate for Emerging Leaders topic area: Building Relationships

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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BUILDING TRUST IN THE WORK ENVIRONMENT

BUSINESS PARTNERING FOR RESULTS

COACHING FOR QUALITY PERFORMANCE

Trust is the foundation for establishing effective communication, for motivating staff, for keeping customers and clients, and for establishing credibility. Thomas J. Watson, founder of IBM said: “The toughest thing about the power of trust is that it’s very difficult to build and very easy to destroy.” Today, increasing generational and cultural diversity in the workplace makes building and maintaining trust more difficult than it has ever been before.

The traditional staff professional role has evolved from service support to change agent and consultant. In this seminar, both internal and external advisors will be guided through the steps necessary to move from a technical specialist role to a 50-50 business partner role with clients. Learn how to combine consulting skills with customer relationship management principles to establish balanced consultant-client interactions. The key learning is that your own behaviour is crucial to the effectiveness of the business partnership role and the importance of asking the right questions when starting a new project, adopting a role that fits the situation, taking charge of the process, and working effectively with your clients by leading from behind.

Today’s rapidly changing workplace requires that leaders operate as performance coaches, providing vision, clear expectations, honest feedback, developmental opportunities and recognition. Leadership practices that encourage employee commitment, accountability, and empowerment are essential. Focus on practical coaching strategies for quality performance and work on your own real situations, develop practical skills and take steps to enhance your leadership effectiveness. Create a plan to implement your learning at work.

Topics · What trust is, and isn’t · How trust develops · The Trust Model; the four levels of trust · Actions that build trust · Actions that destroy trust · Diagnosing your team and individual trust · When trust is broken COURSE: BUS 173 | 7 Hours | $375 + GST 009 | Mar 13 | M | 8:30 am - 4:30 pm | Main Instructor: Tam Pozzobon Certificate for Emerging Leaders topic area: Professional Skills

Topics · Work in partnership to more directly impact business results · Appreciate the key behaviours that establish equal interactions with clients · Leverage your resources, and market your expertise as an added-value business partner · Develop confidence in having difficult conversations, and working with resistance and conflict · Practise how to sell your best ideas and recommendations · Assess your own consulting skills and action plan for improvements · Practical how-to’s of consulting COURSE: BUS 182 | 14 Hours | $619 + GST 012 | Apr 20 - 21 | RF | 8:30 am - 4:30 pm | Main Instructor: Margaret Miyagishima, BA, MS CPHR, PCC Certificate for Emerging Leaders topic area: Professional Skills

Topics · Assessing your leadership behaviour · Establishing and maintaining a coaching relationship · Clarifying performance expectations · Encouraging initiative, accountability, innovation, and empowerment · Delegating to develop skills and capabilities · Reinforcing quality results and providing feedback · Determining reasons for poor performance · Handling problem performance to achieve commitment · Ensuring change and follow-through · Constructively handling the discipline process · Using performance review for development · Ensuring mutual input and discussion in performance interviews · Assisting the troubled employee · Getting feedback from direct reports on your leadership COURSE: BUS 155 | 21 Hours | $825 + GST 029 | Mar 7 - 9 | TWR | 8:30 am - 4:30 pm | Main Instructor: Donna Arvidson, MA, ACPEC Certificate for Emerging Leaders topic area: Coaching

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Seminars Business Seminars COACHING TO DIFFERENT STYLES NEW

COACHING TO LEAD

COMPOSING YOUR LIFE: STRATEGIES FOR SUCCESS

Why are some people more difficult to coach or mentor than others? Why does one person get motivated by challenging work, while another gets stressed out by it? Perhaps you’ve noticed that individual employees respond positively to different types of instruction and feedback. The reality is that you have a natural approach to working with and coaching others. However, to maximize satisfaction and productivity, it’s important to consider how effective your coaching approach may be with employees of different styles. This two-day seminar will help leaders, managers and coaches develop strategies to coach people with diverse styles. Using the power of Everything DiSC®, examine four behavioural styles and practise strategies to connect more effectively in one-on-one leadership coaching situations. Practise flexing and adjusting your coaching style so you can more effectively delegate, motivate and develop others.

Today's employers need highperforming employees at all levels of the organization. However, inspiring excellence can be a daunting task. Many organizations have discovered coaching to be an effective way to inspire their staff and increase productivity. Coaching has consistently been proven to bring out the best in people in performance, communications, teambuilding and other workplace functions. This seminar provides a quick and energetic approach to learning key coaching skills. You will learn the basic theory behind coaching and be introduced to a successful coaching framework. Also, learn powerful coaching techniques to enhance and grow communication and leadership skills. You will be able to practise applying coaching theory using workplace examples.

What’s your passion in life? Where will you focus your attention over the next one to three years, professionally and personally? What are the strategies for focusing on what matters in the face of so many professional and personal demands? Just as companies create a strategic plan to guide their business direction and steer through choppy waters, busy professionals need to do the same. Our complex world demands smart solutions. This engaging one-day seminar will provide you with the skills and template to design a personal plan that will set the tone and direction for future decisions and actions.

Topics · Fundamental coaching skills and principles · Why it is important to coach to different styles

Topics · Benefits of coaching · Guiding principles for being a successful coach · Core coaching skills · Application in the workplace

· Everything DiSC Styles and the preferences and priorities of your unique style

· Creating action plans

· How to recognize other people’s DiSC styles

007 | Feb 7 | T | 8:30 am - 4:30 pm | Main 008 | May 15 | M | 8:30 am - 4:30 pm | Main Instructor: Maria Saley, MBA, CEC, PCC

· How to flex and adapt your coaching style when directing and delegating to different styles

COURSE: BUS 253 | 7 Hours | $399 + GST

Certificate for Emerging Leaders topic area: Coaching

· How to create a motivating environment for different styles · Obstacles and strategies in each style’s development process

Topics · The importance of strategic thinking for life transition and career advancement · Strategic leverage, differentiation, and personal branding for effectiveness and success · Discovering patterns of continuity and discontinuity in your life to forecast future trends · Formulating a personal vision, mission, and values statement to serve as a guide in decisionmaking and risk-taking · Identifying the vital few actions to achieve the results you want · Creating greater alignment, fulfilment, and integration in life and work COURSE: BUS 217 | 7 Hours | $375 + GST 007 | May 29 | M | 8:30 am - 4:30 pm | DT Instructor: Nicola de Carteret, BA, MA Certificate for Emerging Leaders topic area: Personal Effectiveness

· Advocating and getting buyin from your manager COURSE: BUS 287 | 14 Hours | $699 + GST 001 | Apr 18 - 19 | TW | 8:30 am - 4:30 pm | Main Instructor: Lisa Holden-Rovers, MSc, CPHR, PCC Certificate for Emerging Leaders topic area: Coaching

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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CONFIDENCE IN COMMUNICATION

CONQUERING YOUR FEAR OF PUBLIC SPEAKING

Have you ever wished you had responded differently to a situation? Are there conversations to which you could have contributed, but held back? This one-day seminar will help you examine what has stopped you in the past, as well as how to find the confidence you need to speak up in a timely, appropriate way. It’s time to change the way you’ve communicated in the workplace or at home by building more confidence in conversations. It’s time to ask yourself if you are in charge of your world, or if your world is in charge of you. It’s time to change your mind, and tap into your unlimited strength.

Public speaking consistently ranks high on top ten lists of our most common fears, yet it is something many of us have to do in both our professional and personal lives. This seminar will provide you with a safe, supportive, and nonjudgmental environment for facing and conquering your fears, or growing the skills you already have. Learn the who, what, why, when, and how of public speaking as well as the importance of language, delivery and visual aids. Take advantage of this opportunity to practise your public speaking skills by doing two in-class presentations and mindfulness and awareness techniques that will allow you to quell any lingering panic you might feel. You will take the first steps in moving past paralysis and into the pleasure that public speaking offers. Some homework between classes will be required.

Topics · Leverage the gift of fear · Combine goal setting with the power of intention · Gain skills in negotiating difficult conversations · Benefit from mental preparation and practice in communication

Topics · Types of speeches · Preparation

· Polish your professional presence

· Selecting a topic and purpose

· Utilize risk evaluation and apply the best response

· Analyzing the audience

· Discover tactical breathing and guided imagery

· Gathering materials · Supporting your ideas

CREATIVE CONFLICT RESOLUTION: MAKING THE MOST OF DIFFERENCES All organizations have conflict. Healthy organizations encourage conflict and deal with it in a positive, creative manner to reap the benefits of new ideas and improved relationships. This one-day seminar can help you, and your organization, develop a positive approach to conflict resolution. You will gain an understanding of how conflict affects individuals and teams in the workplace. You will examine your approach to dealing with conflict at work, and you will be introduced to, and assisted in, the development of alternative strategies. This seminar will benefit anyone wanting to understand and deal as effectively as possible with conflict.

Topics · Sources of conflict: organizational dynamics and individual differences · Creative Conflict Resolution Model: steps to take in resolving conflict · Dealing with emotion, including anger, in conflict situations · Essential communication skills for resolving conflict · Using interests to develop creative solutions to conflict problems

· Outlining and organizing your speech COURSE: BUS 219 | 7 Hours | $375 + GST 016 | Feb 3 | F | 8:30 am - 4:30 pm | Main 017 | May 12 | F | 8:30 am - 4:30 pm | Main Instructor: Lak Johal Certificate for Emerging Leaders topic area: Communication

· Presentation techniques · Language · Delivery · Visual aids

COURSE: BUS 112 | 7 Hours | $399 + GST 028 | Mar 21 | T | 8:30 am - 4:30 pm | Main Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC Certificate for Emerging Leaders topic area: Personal Effectiveness

COURSE: BUS 265 | 14 Hours | $619 + GST 011 | May 6 - 13 | S | 8:30 am - 4:30 pm | Main Instructor: Rebecca Walsh, BA, MA Certificate for Emerging Leaders topic area: Communication

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Seminars Business Seminars CREATIVE NEGOTIATING

CULTIVATING INNOVATION IN YOUR ORGANIZATION

DEALING WITH THE DIFFICULT CONVERSATION

Conflicts occur between management and labour, buyer and seller, between colleagues, and frequently, between managers in the same organization. Managers and employees may compete for financial and human resources; they may be in conflict over the policies and goals of the organization; or who has the authority to make decisions. Negotiation is a method to resolve conflict to reach an agreement that benefits both sides while recognizing that each side will protect its own self-interest. In this seminar, you will be introduced to the Creative Negotiating approach and steps in the negotiating process.

Innovation continues to rank among the top priorities for companies across every industry. But, implementing operational and effective innovation isn’t easy. It requires strategies to encourage, access and develop ideas in the first place, well before you reach the implementation stage. Discuss all aspects of innovation. Discover how you can accelerate the efficiency and success rate of innovation within your organization. Learn concepts that can be applied immediately to spur incremental to radical innovation in your organization. Case studies will be explored to illustrate both successes and failures of innovation.

Topics

Topics

· Hard, soft and creative negotiating; What are the differences?

· Structure your organization’s grand challenges into specific problem statements

The difficult conversation is stressful; it feels like an invisible minefield. It could be about telling someone that you are upset; giving bad news; or telling your manager, co-worker, or family member that they have done something that distresses you. The problem with these difficult conversations is that we spend more time worrying about them than engaging in them. Consequently, we either ‘blow it,’ put the conversations off too long, or avoid them altogether. This session presents ways to handle difficult discussions with skill and confidence. Learn an assertive, yet respectful method for discussing concerns with others. This method works well for giving constructive feedback, getting your views heard in tense situations, and encouraging others to change behaviour. Practise the method in a friendly environment using sample situations or your own challenges. Build awareness of success factors and bear-traps in difficult conversations, gain tools for engaging in difficult conversations and develop greater clarity about what not to say, as well as what to say and how to say it and learn how to change the behaviour of others by what you say and do.

· Principles of Creative Negotiating · Steps in the negotiating process · Clarifying interests, issues and positions · Measuring the outcomes of the negotiation · Power in the negotiating relationship · Alternatives to negotiating · Communication skills in negotiating · Dealing with your stakeholders COURSE: BUS 275 | 7 Hours | $425 + GST 006 | May 8 | M | 8:30 am - 4:30 pm | DT Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC Certificate for Emerging Leaders topic area: Personal Effectiveness

· Identify and efficiently tap into sources for innovation · Design an efficient process to facilitate innovation · Build and maintain a healthy innovation portfolio · Integrate a strategic approach to partnerships and intellectual property · Identify and overcome internal and external barriers to innovation adoption

Topics · A special kind of listening · Headspace talk for success or sabotage

· Create a culture within your organization that fosters innovation

· Perspective: who and what is this all about?

COURSE: BUS 612 | 21 Hours | $850 + GST

· Success factors: before you begin, during, and after

004 | Apr 21 - May 5 | F | 8:30 am - 4:30 pm | DT Instructor: Bryan Helfenbaum, PEng, MBA Certificate for Emerging Leaders topic area: Professional Skills

· Turning up the heat: what to do in open conflict · The model: walkthrough and practice · Topics from participants COURSE: BUS 128 | 7 Hours | $375 + GST 033 | May 15 | M | 8:30 am - 4:30 pm | DT Instructor: Ann Perodeau, BA, MA Certificate for Emerging Leaders topic area: Communication

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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DEFINE AND REFINE YOUR LEADERSHIP PRESENCE

DEVELOPING HIGH PERFORMANCE TEAMS

According to many experts, one of the key elements determining success for leaders today is their leadership presence. The challenge is that there seems to be little consensus as to what ‘presence’ is precisely, and how to develop or enhance it. In this interactive session, we will pursue a definition of, and a plan for, developing leadership presence. We will explore the different perspectives that exist today and link them both to the context in which leaders operate, as well as the unique personality, approach and values that individuals bring to their leadership roles. You will leave the session with a clearer perspective on what leadership presence means to you, and strategies on how to further refine it in authentic ways to maximize your success and impact as a leader.

Many factors can affect the performance of a team. Changes in team members, new leaders, reorganization, and new requirements can all create pressure and result in lower productivity, confusion and conflict. This seminar will provide the knowledge and skills required for both leaders and team members to build and maintain high performance teams. These are teams where results are supported by effective team decision making and communication as well as individual accountability and alignment. Learn how to diagnose your team’s functional ability and plan and deliver focused improvement strategies. As a result you will be able to put your team on the road to high performance and also develop your skill as a leader.

Topics · Leadership presence: current views and perspectives · Common characteristics of leadership presence models · The role of personality preferences · The importance of clear and authentic communication · Leadership through influence versus power · The path forward: what kind of presence do you want to cultivate and display? COURSE: BUS 606 | 7 Hours | $375 + GST 003 | Apr 10 | M | 8:30 am - 4:30 pm | Main Instructor: Fred Jacques, PhD, CPHR Certificate for Emerging Leaders topic area: Personal Effectiveness

Topics · Review a high performance team model · Fundamental leadership practices to develop and maintain a productive and engaged team · Team assessment tool to diagnose the dynamics of your team · Team chartering tool to focus, align and engage your team · Team challenges and strategies to address them COURSE: BUS 281 | 7 Hours | $395 + GST 005 | Mar 27 | M | 8:30 am - 4:30 pm | Main Instructor: Esther Hudson, BA BEd MAdEd, CPHR Certificate for Emerging Leaders topic area: Building Relationships

DO LESS AND ACHIEVE MORE: ZONE OF OPTIMAL PERFORMANCE Traditionally, the zone has been seen as the domain of athletes, artists, scientists, and high-level corporate achievers. Yet in today’s new era of creativity and innovation, every leader needs to be able to access his or her own zone of optimal performance and create environments for others to do the same. Competitive advantage comes from differentiation. When you’ve got that edge, you shine. And that shine comes from your ability to stay energized. Instead of multi-tasking and becoming drained, focus on the vital actions that really matter. Learn how to activate your inner intelligence so that everything you do becomes effortless and seamless. Drawing on insights from brain and creativity research, sports psychology, and multi-media presentations, this seminar provides you with the knowledge and tools for managing your mind, resources, and talents effectively to produce greater results in less time. Psychological research reveals that this state of flow is natural and leads to success. It’s easy. This seminar is spaced to allow for one day to apply knowledge and techniques learned in the ‘zone lab.’

Topics · Leaders and teams in the zone · Energy management to optimize your, and your team’s, performance · Core strategies for working smart, not hard (save one hour a day) · Identifying the vital few actions to achieve the results you want · The art of focus: parallel-tasking instead of multi-tasking to manage multiple projects · Creativity techniques for generating great ideas and solutions in a flash COURSE: BUS 109 | 14 Hours | $619 + GST 020 | May 31 - Jun 2 | WF | 8:30 am - 4:30 pm | Main Instructor: Nicola de Carteret, BA, MA Certificate for Emerging Leaders topic area: Personal Effectiveness

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Seminars Business Seminars EFFECTIVE WRITING IN THE WORKPLACE

EMOTIONAL INTELLIGENCE

From daily email demands to reports and proposals, clear written communication is the common currency of the workplace. Invariably, this communication takes place within a frenetic, fast-paced environment. Many in the workforce find their communication demands increasing exponentially, yet have no in-house support. This workshop is designed to provide that support. In a friendly, relaxed workshop environment, you will practise your writing and editing skills, addressing key issues surrounding communication in the workplace.

Emotional Intelligence (EI, EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: “IQ gets you hired but EQ gets you promoted.” The terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence to make positive things happen in our lives, our families, and our organizations or communities. Dr. June Donaldson’s emotional intelligence model is called Emotional SMARTS®. It discusses the A,B,C, and D of staying emotionally smart; being grounded, centered, and focused, particularly during times of change, challenge, conflict, and uncertainty. ‘A’ relates to awareness skills; ‘B,’ behaviours; ‘C,’ contact or connection skills; and ‘D,’ decisionmaking — all critical life and work skills and competencies.

Topics · How do I get started writing? · How can I speed up the writing process? · How can I become more flexible in the way I approach diverse writing challenges? · Do I really need to understand grammar to become a better writer at work? · How do I make my writing as concise and clear as possible? · How can I confidently ‘fix’ sentences that don’t convey the meaning I want them to convey? · How can I develop a written voice that is appropriate for a number of work-related situations? · Is there an easy way to know what punctuation would be appropriate in specific sentences? · What kinds of writing flaws should I be looking for when I proofread my writing and the written work of others? COURSE: BUS 266 | 14 Hours | $619 + GST

Topics · Emotional SMARTS® in terms of how you manage yourself and your interactions with others · Four Emotional SMARTS® cornerstones that form the foundation of emotional intelligence and wellness · Individual performance in the 16 characteristics that underpin the four cornerstones · Skills and competencies to enhance one’s Emotional SMARTS®, both personally and professionally

EMPOWERING AND MOTIVATING OTHERS THROUGH EFFECTIVE DELEGATION Empowerment through effective delegation is critical for encouraging learning and innovation in employees as well as fostering the development of critical thinking, self-efficacy and leadership skills. With a focus on personal accountability and longterm development, employees can meet the challenges ahead, ensure knowledge is transferred and have the freedom to innovate and learn. By assisting your employees and colleagues to realize their potential, you can attract key talent, continuously improve your organization, and ensure that people are motivated to achieve the organization’s objectives. By learning to effectively delegate authority and responsibility, and supporting the efforts of your staff by providing effective feedback and coaching, you can help your employees take responsibility and develop the confidence to make effective decisions for the benefit of themselves, the team and organization.

Topics · Employee engagement and empowerment · Employee motivation · Delegation models · Feedback and coaching · Leadership styles COURSE: BUS 251 | 7 Hours | $375 + GST

COURSE: BUS 127 | 7 Hours | $409 + GST 033 | May 1 | M | 8:30 am - 4:30 pm | Main Instructor: Dr. June Donaldson, MBA, EdD, Mediator/Arbitrator

006 | Mar 22 | W | 8:30 am - 4:30 pm | Main Instructor: Janice Sharlow, MHRD, CPHR Certificate for Emerging Leaders topic area: Professional Skills

Certificate for Emerging Leaders topic area: Personal Effectiveness

009 | Jan 26 - 27 | RF | 8:30 am - 4:30 pm | Main 010 | Mar 23 - 24 | RF | 8:30 am - 4:30 pm | Main Instructor: Peter Duthie, MA Certificate for Emerging Leaders topic area: Professional Skills

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

13


ENERGIZE YOUR WORKPLACE: INSPIRING AND MOTIVATING PEOPLE

ENHANCING LEADERSHIP IMPACT WITH CREATIVITY TOOLS

“I have no idea how to motivate these people!” If you’ve uttered these words, you’re in good company and can benefit from a program that addresses this challenge head-on. People want more from work and their workplaces. Shifting values means that people want to make a difference, experience a high quality work life, engage their deepest energies in pursuit of excellence at home and at work. They want great leadership, opportunities to develop mastery, to feel respected and appreciated, and to work in a robust community. They even want to have fun!

Increasing numbers of CEOs are acknowledging that creativity is the most important leadership quality for success in business. Creative leaders can generate real benefits for an organization: better systems and relationships, innovations in products and services, more effective marketing and promotion, and inventive solutions. In this engaging hands-on seminar, experience a variety of tools and strategies that allow you to unleash more of your creative potential, while tapping into the creative best of the individuals and teams you lead.

Topics

Topics

· What is an energized workplace?

· Organizational and environmental factors that enhance creativity

· Six expectations of today’s employees · Are you an authentic and compelling leader? · Inspiration versus motivation: What’s the difference and why does it matter? · Start with why: Uncover personal reasons for showing up everyday · Three keys to inspirational workplaces and leaders · Practical strategies to create an energized workplace · Ways to build and sustain personal energy · Four pathways to building inspirational cultures · Creating positive energy · Build relationships and connection · Recognition, appreciation and significance

· Strategies for removing personal and organizational barriers to creativity · The benefits of individual and collaborative creativity practices · Attitudes that result in creative breakthroughs · How highly creative groups generate ideas and make decisions · Tools for generating creative ideas during problem solving and or product development · Strategies for addressing the challenge of introducing creativity to individuals and groups that may be initially resistant · Process for using story-telling as a prompt to greater creativity

Facilitators help other people resolve issues or improve processes. This workshop is designed to improve the skills of people who are facilitating initiatives such as: the start-up of teams or project groups; regular meetings; the resolution of issues, such as conflict, low productivity, or poor morale; planning of projects and complex tasks; team building; process improvement; group feedback meetings, and other similar types of sessions. Prior to this workshop, questionnaires will be sent to participants to determine specific needs and issues to discuss. By gaining an understanding of the mindset of a facilitator — in contrast to other leaders — you will become more effective in your facilitation role. This seminar will help you sharpen or acquire basic facilitation skills, and increase your confidence through practice and feedback. Through facilitation clinics, you will learn approaches to difficult situations.

Topics · The role of the facilitator and how it changes in different situations · Basic tools for facilitation · Use of structured tools for process improvement, decision making, improving quality, and other tasks · Facilitating the start up of teams · Facilitating conflict resolution · Prevention of problems as a basic facilitation approach · Dealing with problems once they occur

COURSE: BUS 610 | 14 Hours | $619 + GST

· Ten questions to build accountability

004 | May 1 - 2 | MT | 8:30 am - 4:30 pm | Main Instructor: Glynis Wilson Boultbee, MA

COURSE: BUS 144 | 14 Hours | $619 + GST

Certificate for Emerging Leaders topic area: Personal Effectiveness

032 | Mar 23 - 24 | RF | 8:30 am - 4:30 pm | Main Instructor: Tammy Robertson, MA

FACILITATION SKILLS

COURSE: BUS 134 | 14 Hours | $619 + GST 033 | May 10 - 11 | WR | 8:30 am - 4:30 pm | Main Instructor: George Campbell, BComm, MA (Adult Ed) Certificate for Emerging Leaders topic area: Communication

Certificate for Emerging Leaders topic area: Building Relationships

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Seminars Business Seminars FINANCIAL ANALYSIS AND PLANNING FOR NONFINANCIAL MANAGERS This two-day seminar introduces managers and other professionals to the basic components of financial literacy, and to the measures of financial health and value creation. The focus is on interpreting, understanding and projecting financial statements, and project valuations. Cases, exercises and real life examples will be used throughout this seminar. Course content is based on the assumption that participants have some exposure to finance and accounting in the private sector. (Only private sector finance will be covered.)

Topics · Financial statement interrelationships · Sources and uses of cash · EBITDA, return on equity and other returns on investment · Liquidity and leverage risk measures/ratios

FUNDAMENTALS OF SUPERVISION This seminar examines the positions of manager/supervisor, and views the manager’s functions as vital to the overall growth and effectiveness of the organization. The manager’s abilities form a central hub of activity within the organization, often dealing with these less tangible factors that strongly reflect corporate success. This seminar provides participants with an understanding of managing, as well as a positive way of evaluating and monitoring their own performance, productivity, and effectiveness. Lectures, discussions, role-playing, and case syndicate activities will be used. Participants will experiment with leadership approaches and receive feedback. Participants will be required to complete an INSIGHTS® Discovery Instrument prior to the course.

Topics · Managerial/supervisory roles required for organizational success

· Discounted cash flows

· Developing managerial and supervisory skills to increase staff productivity

· Shareholder value created

· Developing interpersonal skills

· Break-even analysis

· Managing group performance COURSE: BUS 120 | 14 Hours | $649 + GST 028 | Apr 24 - 25 | MT | 8:30 am - 4:30 pm | Main Instructor: Peggy Hedges, BSc, MBA, PhD Certificate for Emerging Leaders topic area: Professional Skills

· Effective leadership styles (includes evaluation of leadership styles of participants through confidential and personal feedback) · Discipline in organizations; when not to establish rules · Motivation and leadership in combination · Performance management

GET ORGANIZED! IMPROVE YOUR WORKFLOW AND BOOST YOUR PRODUCTIVITY Keeping up with constant demands on your time, attention and energy takes its toll. The typical office worker will experience up to 170 interactions or distractions per day and has a backlog of 200-300 hours of incomplete work. Many are overwhelmed by too many responsibilities, emails and interruptions. Multi-tasking in an effort to stay afloat never allows people to step off this treadmill long enough to get organized. Instead, they try to solve everything by working faster and longer in a world that shows no signs of slowing down. Effective workflow is about the art of choices, actions, attention and energy, balanced with a workflow system that will support you as you navigate through the day. This seminar offers strategies and solutions to eliminate productivity roadblocks, leading to better selfmanagement and productivity.

Topics · Self-evaluation in 11 key areas of productivity · Designing a workflow system to manage files both paper and electronic · Creating a task management system · Taming the chaos in your Inbox · Best practices for better work habits · Self care and how it affects personal productivity COURSE: BUS 270 | 7 Hours | $375 + GST

· Self-concept and the importance of positive reinforcement

009 | Mar 3 | F | 8:30 am - 4:30 pm | Main 010 | May 12 | F | 8:30 am - 4:30 pm | Main Instructor: Georgina Forrest, CPO®

COURSE: BUS 146 | 21 Hours | $895 + GST

Certificate for Emerging Leaders topic area: Personal Effectiveness

051 | May 16 - 18 | TWR | 8:30 am - 4:30 pm | DT Instructor: Kathleen McAuley, BBA, MCE Certificate for Emerging Leaders topic area: Professional Skills

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

15


GETTING THINGS DONE THROUGH INFLUENCE

GOOD WRITING IS GOOD BUSINESS

Discover the power of strategic influence, with or without the power of position. Learn the principles of ethical influence. Return to your workplace with greater confidence in your leadership and influencing ability.

Writing is a necessary skill in nearly every job. Most of us didn’t go to school to become writers, but we often spend 40 per cent of our work day writing email messages, reports and proposals. In this seminar, you will learn practical, easy-to-apply tips and tricks for effective business writing. You will develop the skills required to write effectively: know your audience; define your purpose; deliver crisp, concise communication; and get results using various types of documents. You will be able to apply these techniques in everyday writing, whether you are writing email messages or complex technical reports.

Topics · Defining your objectives. What do you want to make happen? · Effective influencing skills, with or without legitimate ‘power’ · Establishing effective networks · Identifying and developing strategic allies · Getting others on-side · Creating an exchange framework to facilitate adoption of your ideas and initiatives · Strategies for partnering with your boss · What to do when influencing doesn’t work COURSE: BUS 138 | 7 Hours | $399 + GST 025 | Mar 6 | M | 8:30 am - 4:30 pm | Main Instructor: Fred Jacques, PhD, CPHR Certificate for Emerging Leaders topic area: Professional Skills

Topics · Planning and organizing documents · Writing clear and concise documents that get results — quickly · Brushing up on grammar to avoid the ten most distracting writing errors · Using a five-step editing checklist to catch mistakes before you click Send or Print

IMPLEMENTING CHANGE Increasingly, today’s organizations are running lean and mean, and creating the kind of environment that necessitates frequent change. Many organizational changes do not succeed. While some people are energized and motivated by change, others don’t embrace change at all. This workshop offers an approach and tools and templates to plan for and implement more effectively the people side of organizational change, leading to more business and professional success. This course is best suited to people planning for an upcoming change or desiring a practical introduction to the tools of change management.

Topics · Understanding the nature of change— size, scope, complexity and people impacts · Tools for assessing the change: readiness and impact · Assessing sponsorship for your change · Helping people be ready, willing and able to implement change · Measuring program success

COURSE: BUS 258 | 7 Hours | $375 + GST 011 | Apr 7 | F | 8:30 am - 4:30 pm | DT Instructor: Julie Vouri, BSc, MBA Certificate for Emerging Leaders topic area: Communication

· Action planning COURSE: BUS 233 | 7 Hours | $375 + GST 009 | Mar 27 | M | 8 am - 4:30 pm | Main Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC Certificate for Emerging Leaders topic area: Professional Skills

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Seminars Business Seminars IMPROVING COMMUNICATION AT WORK What is your preferred communication style: get-to-the-point, fact based, analytical, or warm, chatty and personal? Do you prefer work conversations that are direct, deal with the main issue and move on? Or, do you prefer to warm up a bit first, establish rapport, and then move into the topic at hand? These and other communication traits can make communicating in the workplace a challenging task. Have you ever been in a meeting and found yourself wishing people would just get to the point? Ever wish that some of your colleagues were more tactful and diplomatic? Has your boss ever told you that you need to speak up and contribute more in meetings? Do you find that your colleague’s eyes glaze over when you are giving a report? Communication style can be as much a foreign language as any other spoken language. In this powerful one day course, using DiSC®, you will learn about communication styles most commonly used at work, identify your own preferred style, and discuss strategies and tips to understand and communicate more effectively with those whose styles are different than yours.

Topics

INTEGRATIVE LISTENING: THE LEADER’S EDGE Listening is the cornerstone of effective communication, and is a core practice of leadership that helps us engage, encourage and lead people. Integrative listening is more than active listening, and goes beyond hearing or rephrasing. The goal and the leader’s responsibility is to achieve and sustain integrity — defined literally as completeness — through skillful listening. It requires an outer or strategic leadership focus, which is about being able to listen in the context of the larger picture, other dynamics, desired results, productivity, and performance. This seminar is based on the premise that each and every encounter requires us to listen all over again with a clear and unencumbered focus. Learn to facilitate leadership through listening; to understand listening as a foundational leadership skill for engagement, empowerment, productivity and inspired accountability.

Topics · Exploring listening behaviours · Multi-dimensionality of listening

· Identifying other communication style preferences · Increasing your communication style flexibility

The constantly shifting context of today’s business world demands a new approach to leadership. This new style of leading and managing requires in-the-moment approaches to relationships, work and change. You will explore the dynamic between planning and the in-the-moment leadership of others in execution of that plan. This highly experiential seminar is based on leading edge methods for leadership action and concentrates on teamwork, building relationships, and problem solving through structured practice. Acceptance, cooperation, supportive behaviour, interactive listening, and the ability to take forward-moving action on a given task are the rules of the game. It is a new and required approach to the successful navigation of complexity and change.

Topics · The leadership demands of complexity and change · Exploration and practice to develop skills in: · Dealing with mistakes

· ‘Speed-of-life’ tools and strategies to enhance integrative listening skills

· Increasing awareness and listening

· Improving listening effectiveness

· Saying “yes and” as an approach to problem solving and innovation

· Facilitating leadership through listening

· Building teamwork and collaboration

· The DiSC® communication style model · Determining your own communication style preferences

LEADERSHIP IN ACTION

· Inspiring, leading and following COURSE: BUS 279 | 14 Hours | $619 + GST 004 | Mar 8 - 15 | W | 8:30 am - 4:30 pm | DT Instructor: Janice Kobelsky, CMA, FCMA Certificate for Emerging Leaders topic area: Communication

COURSE: BUS 271 | 7 Hours | $375 + GST 004 | Mar 31 | F | 8:30 am - 4:30 pm | Main Instructor: Esther Hudson, BA, BEd, MAdEd, CPHR Certificate for Emerging Leaders topic area: Personal Effectiveness

COURSE: BUS 188 | 7 Hours | $409 + GST 017 | Apr 26 | W | 8:30 am - 4:30 pm | Main Instructor: Tam Pozzobon Certificate for Emerging Leaders topic area: Communication

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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LEADING FOR IMPACT AND RESONANCE

LEADING TO ENGAGE EMPLOYEES

We’ve all seen slogans reach popculture status, like Nike’s Just do it!. Over time, slogans can infiltrate our everyday conversation and lives. Our actions as leaders have the same potential. Our highest aspiration as leaders should not be about creating a big legacy, as much as creating a dayto-day legacy comprised of our vision, direction, decisions and the treatment of others, which can influence our corporate culture and everyday lives. Though largely unseen, our legacy is being created now. In this seminar, explore the many dimensions of leadership and how to be mindful of our daily actions and decisions, and their potential legacy.

When employees find meaning in their work, they are more likely to feel satisfied and engaged. For the organization, this translates into greater employee effectiveness and productivity. When staff are happy, they are team oriented, less likely to move on, and more likely to act in the best interests of the organization. In contrast, when employees do not feel a sense of meaning or engagement in their work, a multitude of problems can occur. The resulting poor attitudes, negative behaviours, and absenteeism can be detrimental to an organization’s morale, culture, performance and revenue. This seminar is intended for leaders wishing to learn and implement effective strategies of organizational psychology to foster positive employee attitudes and behaviours, increase employee performance, motivation, productivity, and generally improve employee engagement and job satisfaction levels.

Topics · Explore the multi-dimensionality of leadership · Insight into your own leadership, its effect on others, and results · Speed-of-life tools and strategies to enhance your leadership competency and legacy · Practise and share legacy leadership experiences to better integrate desired takeaways COURSE: BUS 607 | 14 Hours | $619 + GST 002 | Feb 8 - 15 | W | 8:30 am - 4:30 pm | Main 003 | May 18 - 25 | R | 8:30 am - 4:30 pm | Main Instructor: Janice Kobelsky, CMA, FCMA Certificate for Emerging Leaders topic area: Personal Effectiveness

Topics · Introduction to organizational psychology · Employee attitudes and behaviours · Leadership behaviours that contribute to employee engagement, job satisfaction, effective team work, work motivation, and productivity · Aspects of group dynamics and how to develop strategies to enhance team work, motivation, and team performance · Strategies for addressing workplace issues and challenges related to organizational behaviour

LEADING TO INSPIRE: DISCOVERING THE POWER OF PURPOSE NEW Have you ever spotted that motivational magic that occurs when an organization — and the people within it — have a clearly defined purpose? When teams and individuals are able to articulate meaningful, direction-setting purpose, it engages their desire to contribute and enlivens their actions. In fact, the truest work of leadership is to identify and harness the power of purpose. Without purpose-driven leadership, teams can drift; but with it, vision, mission, values, goals and measures take on laser-like focus and the potential for excellence. Through this seminar, learn to discern and enliven the power of purpose so that everyone benefits — you, your team and your organization.

Topics · Achieve greater insight into your own, your team’s or your company’s purpose – your ‘why.’ Be able to clarify and articulate what that is. · Discover how to engage, empower and elevate yourself and others through the power of clear purpose. · Understand how to instill a sense of inspired accountability among those you lead and/or work with. · Explore how to create alignment between your own and others’ aspirations (individuals, your organization, division, or team) – particularly if or when they differ. · Share, discuss, and expand leadership experiences, with live coaching and opportunity for in-the-moment feedback, application and experience. COURSE: BUS 286 | 14 Hours | $619 + GST

COURSE: BUS 278 | 7 Hours | $375 + GST 003 | Apr 3 | M | 8:30 am - 4:30 pm | Main Instructor: Angela Ripley, MEd Certificate for Emerging Leaders topic area: Building Relationships

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001 | Apr 25 - May 2 | T | 8:30 am - 4:30 pm | Main Instructor: Janice Kobelsky, CMA, FCMA Certificate for Emerging Leaders topic area: Building Relationships

TO REGISTER: PAGE 1 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU


Seminars Business Seminars LEADING WITH CONFIDENCE AND COURAGE

LEADING WITH CULTURAL INTELLIGENCE

LEADING YOURSELF AND OTHERS THROUGH CHANGE

Tap into your inner intelligence! And leave this highly experiential workshop strongly grounded in your confidence as a leader. Imagine having the courage to navigate shifting parameters, difficult situations and multiple priorities in a dynamic and compelling manner. Discover the relationship between intent and impact. Learn and practise productive communication skills and practical tools that will prepare you for powerful conversations. You will be introduced to strategies to accelerate trust in your workplace relationships, and enhance the congruency of your leadership presence. You will also explore five modes for dealing with conflict, and increasing your selfawareness and understanding around your preferred method. Think about and come prepared to discuss your real-life situations and challenges. You will have the opportunity to prepare to deal with these and will leave the workshop with an action and accountability plan.

One-fifth of Canada’s population was born outside of Canada. Many first- and second-generation immigrants are influenced heavily by their own cultural values. As Canada continues to become more diverse, cross-cultural communication is becoming integral to effective and sustainable business practices. Implementing cultural awareness and cross-cultural communication strategies maximizes the value of client and employee relationships, while enhancing recruitment retention efforts. Understanding cultural differences creates awareness that allows individuals to perform their jobs in a more meaningful, impactful, effective and profitable way. Discuss how to recruit, negotiate, market manage and communicate crossculturally to enhance productivity and profitability, and create a healthier and happier workplace.

While organizations have spent a great deal of time on the project implementation side of change, they still struggle with the human element. Organizational restructuring, company mergers and acquisitions, technology implementations, software upgrades, process improvements and other big changes in the workplace can result in unforeseen problems, as well as frustration, confusion and tension among staff. Recognizing that change is an inevitable part of today’s workplace, this seminar is an opportunity to discuss change and the best road to successful outcomes. The focus will be on minimizing the negative effects of change. You will walk away from this seminar equipped with new tools and strategies to help you plan, implement and reinforce your next change effort, greatly improving your chances for smooth and successful change.

Topics · Learn and practise effective communication skills · Explore ways to accelerate trust · Discover and practise some key dispositions of leaders · Practical tools that can help you prepare for powerful conversations

Topics

Topics · Types of change

· Identifying ways culture influences communication

· Change models

· Verbal and non-verbal communication

· Components of successful change initiatives

· Strategies and tools to communicate effectively cross-culturally

· Building resilience during change

· Recruitment and retention

· Planning and implementing successful change initiatives

COURSE: BUS 268 | 7 Hours | $375 + GST

· Techniques to identify and minimize resistance to change

· The relationship between intent and impact

006 | Apr 3 | M | 8:30 am - 4:30 pm | Main Instructor: Tina Varughese, BA, BComm

· Learn your preferred method for dealing with conflict, and increase your self-awareness and understanding of these issues

Certificate for Emerging Leaders topic area: Building Relationships

COURSE: BUS 240 | 7 Hours | $375 + GST 008 | Mar 23 | R | 8:30 am - 4:30 pm | DT Instructor: Maureen Motter-Hodgson, BEd, MEd, CPCC

· Reinforcing new behaviours and processes COURSE: BUS 267 | 14 Hours | $619 + GST 009 | Feb 7 - 8 | TW | 8:30 am - 4:30 pm | Main Instructors: Dasa Chadwick, MA, CPHR and Nicole Tsui, BA, CPHR Certificate for Emerging Leaders topic area: Building Relationships

Certificate for Emerging Leaders topic area: Communication

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

19


LEAVE A LASTING IMPRESSION AND INCREASE YOUR SUCCESS

LEVERAGING GENERATIONAL DIFFERENCES AT WORK

It’s been said that life is one long sales call. What do you think of that analogy? There is likely some merit to that statement and here’s why! A great portion of your day is likely spent influencing others to do what you want them to do, see events as you see them, and ultimately support your idea, product or service. Most people support people they like, trust, and believe to be capable. Whatever your goals, the results you achieve in advancing your success starts with you — how you present yourself and establish your credibility both personally and professionally. Knowing how to distinguish you — as well as your ideas, products, services and approach — from others will give you a competitive edge. Your ability to make your offerings memorable, and have them connect with your clients’ needs, wants and nice-to-haves, will make your work less stressful, more collaborative, productive and fun. In this workshop discover processes you can apply to brand your uniqueness in a way that leaves a lasting impression.

In today's generationally diverse workplaces, generational differences can be a source of conflict or greater creativity and productivity. This one-day seminar provides an overview of the four generational groups, discusses differences and similarities, and explores the workplace expectations of each generation. Leave with specific strategies to leverage generational strengths in areas including communication, motivation, feedback, decision-making and employee engagement. Leverage the unique characteristics and perspectives available in a generationally diverse workplace, improving individual performance and team collaboration.

Topics · Overview of the four generational groups · Differences and similarities · Workplace and leadership expectations by generational groups

MEETING THE CHALLENGE OF LEADERSHIP Based on the concept that leadership comes from the person — not the position — this seminar focuses on developing the leader in you. Using a practical and widely used model that is founded on the philosophy that any individual at any level occupying any position in any organization can be a leader, you will explore both the nature and practice of leadership. You will identify your strengths as a leader, learn the five key practices of successful leadership, and focus on continued development. There will be an emphasis on building self-confidence and applying your learning to your day-today professional life.

Topics · The nature of leadership, and the difference between management and leadership · The five key leadership practices: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart

Topics

· Leveraging generational talents to improve individual and team performance

· Practical applications of the five key practices

· Create a process to keep business development activities on track

· Strategies for working in a generationally diverse workplace

· Approaches and tools to ensure open and effective interpersonal communication

COURSE: BUS 273 | 7 Hours | $375 + GST

· Strategies for enabling and rewarding effective behaviour in others

· Tailor your business development approach to be of high value to the recipient and get to YES sooner versus later · Achieve mutually desirable results in a respectful and timely manner · Maximize your time, energy and effort in working with others · Identify ways to add value and leverage your opportunity for the future COURSE: BUS 264 | 7 Hours | $409 + GST 005 | Jun 8 | R | 8:30 am - 4:30 pm | Main Instructor: Dr. June Donaldson, MBA, EdD, Mediator/Arbitrator

006 | May 2 | T | 8:30 am - 4:30 pm | Main Instructor: Dasa Chadwick, MA, CPHR Certificate for Emerging Leaders topic area: Professional Skills

· Leading with integrity to promote both personal and organizational values · A personal-best leadership development plan COURSE: BUS 140 | 14 Hours | $625 + GST 024 | Mar 1 - 2 | WR | 8:30 am - 4:30 pm | Main 025 | May 29 - 30 | MT | 8:30 am - 4:30 pm | Main Instructor: Fred Jacques, PhD, CPHR Certificate for Emerging Leaders topic area: Personal Effectiveness

Certificate for Emerging Leaders topic area: Building Relationships

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Seminars Business Seminars MENTAL TOUGHNESS: TRAINING FOR SUCCESS Every business needs people who are talented, driven, and mentally tough. Research shows that mental toughness is the key to confidence, motivation, and success any time your life gets difficult. Have you wondered how to remain persistent and confident when adversity hits? How to cope effectively when others are treating you poorly? How to motivate yourself to take action on critical tasks? How to always perform great in presentations and meetings? Mental toughness practices enable you to master yourself mentally and emotionally. Learn how to become your own success coach so you can get the results you want in your job or life.

Topics · The components of self-mastery and mental toughness

MENTORING SKILLS Best-in-class organizations embrace mentoring as an important part of their culture. Mentoring has proven to be extremely effective in engaging employees, recognizing and developing their potential and building learning capacity. In this interactive and experiential workshop, be introduced to a mentoring model that incorporates coaching skills and strategies designed to enhance your mentoring presence. Explore and practise these skills in a safe environment, using real situations from your workplace. Leave with an understanding of what mentoring is, and is not, having gained confidence in utilizing the skills required to establish and maintain an effective mentoring relationship. Focusing on both those receiving mentorship and those in the mentor role, you will be guided on how to establish the relationship and how to develop and excel within it.

NAVIGATING THROUGH ETHICAL DECISIONS We can probably all think of an example of when an accomplished leader made a bad decision that had an impact on a company’s employees, clients and the general public. Chances are, had that leader stopped to evaluate ethics, he or she may have made a different choice. In this seminar, learn about the territory of ethics and the many choices available to you when navigating through potentially challenging ethical decisions. In addition to reviewing the foundations of ethics, you will learn how to test if you are facing an ethical decision. Also, be guided through a process for making ethical decisions, and discover ways to help others make good choices.

Topics · Integrity and its impact

Topics

· The big picture: A model of why we need ethics and what it does for business

· A mentoring model for success

· Visual analysis tool

· The difference between your mentor’s hat, and the other hats that you wear

· Link to sustainability

· How to conquer adversity · How to motivate yourself to take action on critical tasks

· The benefits of mentoring and some possible traps

· How to perform flawlessly in high pressure presentations and meetings

· The role of coaching skills in successful mentoring: Listening, Curiosity, Powerful Questions

· How to diagnose a challenge so you can conquer it · How to create unshakable confidence when you need it the most

· How to persevere through extremely difficult or boring work situations COURSE: BUS 130 | 14 Hours | $619 + GST 042 | Mar 29 - 30 | WR | 8:30 am - 4:30 pm | Main Instructor: Lisa Brown, BA, MA Certificate for Emerging Leaders topic area: Personal Effectiveness

· Acknowledgement and championing · Designing mentoring relationships: Some dos and don’ts COURSE: BUS 244 | 14 Hours | $619 + GST 015 | Apr 4 - 5 | TW | 8:30 am - 4:30 pm | Main 016 | Jun 12 - 13 | MT | 8:30 am - 4:30 pm | Main Instructors: Maureen Motter-Hodgson, BEd, MEd, CPCC and Carolyn Poole, BSc, CPCC, CCMC, PCC

· Ethical decision making · Language to support ethical decision making · Stakeholders: Building strong allies · Strategies to help others make good choices COURSE: BUS 261 | 7 Hours | $375 + GST 004 | May 18 | R | 8:30 am - 4:30 pm | Main Instructor: Ann Perodeau, BA, MA Certificate for Emerging Leaders topic area: Professional Skills

Certificate for Emerging Leaders topic area: Building Relationships

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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NEGOTIATING SKILLS FOR WOMEN

OVERVIEW OF STRATEGIC PLANNING

POWER AND SCIENCE OF COACHING

We all negotiate in our lives, every day. We negotiate at work, home, school, and even in our volunteer settings. Recent research into negotiating styles and gender has revealed that while women may be more inclined to negotiate and collaborate, they may be at a disadvantage in some negotiating situations. Learn about the different expectations and outcomes achieved by women negotiating, compared to men, and a combination of planning and techniques that can help you achieve better outcomes. Explore an effective approach that is neither too hard, nor too soft, and creative ways to search for the best outcomes achievable for both sides. You don't have to be a born negotiator to achieve beneficial results in negotiating. There are skills and techniques that can be learned and applied in many situations to improve your outcomes.

“If you don’t know where you’re going, you’ll probably end up someplace else.” This well-known saying illustrates why organizations need strategic plans. Strategic plans guide and map the desired future for organizations. In this seminar, learn the basic concepts and processes involved in strategic planning, understand why strategic planning is essential for the success of an organization, and realize that the key to making the plan work is a commitment to implementation.

Discover how you can inspire and empower others to reach their full potential by combining powerful coaching skills with new lessons from the emerging field of positive psychology, and from the field of applied neuroscience. This highly interactive workshop is designed for those who want to know more about the growing trend toward coaching, are motivated to develop their own coach-like skills, and who are curious about exciting research-based evidence on positivity and happiness. You will leave knowing how to better engage others in maximizing their gifts and talents, and you will also leave knowing more about yourself and how you choose to view your world.

COURSE: BUS 223 | 3 Hours | $169 + GST 007 | Mar 8 | W | 8:30 am - 12 pm | DT Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC

Topics · What is strategic planning? · Difference between a vision and a mission · How organizations develop a vision and a mission · Importance of defining organizational values · Gathering information for a strategic plan · Deciding what to do and how to do it · How organizations determine strategic objectives · Importance of implementing your strategic plan COURSE: BUS 257 | 7 Hours | $375 + GST

Topics · Distinguishing between coaching, mentoring, consulting and training · Essential coach-like skills including asking powerful questions, listening attentively, creating awareness in others and helping others to make plans and take action · Basic principles of positive psychology; · Using positive psychology tools and techniques for increased personal awareness and satisfaction

009 | May 9 | T | 8:30 am - 4:30 pm | Main Instructor: Kim VanKosh. BSc, PEng, MBA

· Helping others increase their own awareness and positivity

Certificate for Emerging Leaders topic area: Professional Skills

· Connections between a coach approach and applied neuroscience · Practise a coach approach for implementation immediately back at work, and in other areas of your life. COURSE: BUS 212 | 14 Hours | $619 + GST 014 | Feb 27 - 28 | MT | 8:30 am - 4:30 pm | DT 015 | Apr 27 - 28 | RF | 8:30 am - 4:30 pm | Main Instructor: Kara Exner BA, MCEd, CPCC, PCC Certificate for Emerging Leaders topic area: Coaching

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Seminars Business Seminars POWERFUL PRESENTATIONS The professionals most valued and sought after by organizations are those who can communicate ideas and values to colleagues and clients, instill enthusiasm for good ideas, influence others to support their projects, and persuade them to see alternate perspectives. Everyone has the power to influence the growth and direction of an organization by showing others why an idea can contribute to the organization’s development. This seminar shows you how to share your ideas and perspectives — to plan, prepare and deliver oral presentations that will reach specific audiences. A step-by-step approach to preparation and delivery of presentations will be followed by immediate practical application of each step. Participants will give and receive feedback, including video feedback. You may bring a jobrelated topic and relevant information for practising presentation design and delivery. Some homework may be required. Enrolment is limited to ensure maximum individual attention.

Topics · Analyzing your audience

REINVENTING YOUR LIFE FROM ORDINARY TO EXTRAORDINARY While most of us don't think of ourselves as adventurers, there are lessons to learn from explorers and others with creative and adventurous personalities — lessons that can lead us to greater professional and personal success. In this seminar, learn to use an adventurer's curiosity to turn the ordinary into the extraordinary. Hear stories of individuals who have looked at things already done, and then gone further. Be inspired to rediscover your dreams and goals, unlock your passion and create fresh innovations. Feel motivated to leave behind your limitations, lose your baggage, and find yourself! Be prepared to undertake an adventure of discovery. Whether you're longing for a career or lifestyle change, or you simply want more fun and activity in your days, this one-day exploration will have you imagining possibilities you've never thought of before.

Topics · Discover how curiosity can generate improvements in business and life

· Defining the purpose of the presentation

· Understand the value of unconventional approaches to problem solving

· Preparing effective introductions

· Learn where to look for inspiration

· Organizing the presentation

· Working with others on the journey to achieve your goals

· Reinforcing impact through basic visual aids · Handling question-andanswer sessions · Speaking with confidence · Developing a rapport with your audience COURSE: BUS 114 | 21 Hours | $775 + GST 028 | Mar 13 - 15 | MTW | 8:30 am - 4:30 pm | Main Instructor: Donalda A. Cormier, BA, MEd Certificate for Emerging Leaders topic area: Communication

· Putting aside limited thinking to solve problems · Building courage through calculated risks and minimizing the risk of taking the road less travelled · Finding inspiration when outcomes take years to achieve · Using unstructured time to spark creativity, new skills and relationships

STRESS LESS: MANAGING WHAT’S ON YOUR MIND Do you have headaches, or tight neck and shoulders? Do you feel anxious, irritable and frustrated at home or at work? Do you use caffeine and other habits to cope with everyday demands? Are you lashing out at others, or conversely, withdrawing from your life? If you have answered yes to any of these questions, or would like to prevent these and other threats to your wellness, you will benefit from this session. Thriving in uncertain and demanding times takes a concentrated effort. You must learn how to control stress. Managing stress is no longer a soft skill. It is critical to your optimal performance at home or in the office.

Topics · Choosing healthy coping strategies and eliminating unhealthy strategies · Negative and positive dialogue · Goals and action plans · Relationship dynamics · Physical, emotional and behavioural indicators of stress · Balancing the stresses of varying perspectives with utilizing them to propel relationships forward · Journaling to manage anxiety · Conflict resolution management · Communication strategies to express needs, wants, observations and thoughts for conflict management · Leadership qualities that can alleviate stress reactions COURSE: BUS 207 | 7 Hours | $375 + GST 016 | Feb 17 | F | 8:30 am - 4:30 pm | Main 017 | Apr 19 | W | 8:30 am - 4:30 pm | Main Instructor: Kirk Macdonald, NCC, ACC Certificate for Emerging Leaders topic area: Personal Effectiveness

COURSE: BUS 272 | 7 Hours | $375 + GST 004 | Apr 10 | M | 8:30 am - 4:30 pm | Main Instructor: Carol Patterson, CMA Certificate for Emerging Leaders topic area: Personal Effectiveness

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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SUCCESSFUL TEAMS: HOW TO BUILD THEM Why do some teams seem to naturally work well together and others require more effort? What can a leader do to build and maintain a strong team? The leader's challenge begins with recognizing the diversity within a team and inspiring all members toward a common cause. Even with a highly functional team, it is important for you to determine what is working and what is not. In this seminar, discuss how to identify common issues. Then, refine your skills to address these issues. Learn key elements of a strong and successful team, and discover how to apply principles to enhance these elements in your own team situation.

Topics · What is a strong team? · Key dysfunctions of a team · Fostering trust · Managing conflict and encouraging debate · Gaining commitment and accountability · Creating a results orientation · Effective communication

SUCCESSION PLANNING: DEVELOPING LEADERS FROM WITHIN

SYSTEMS THINKING: CREATIVE SOLUTIONS TO COMPLEX PROBLEMS

Succession planning. Is your organization prepared? Does your organization have the leadership capacity it needs to succeed in the future? What is the leadership legacy you are trying to create to ensure your organization is a great place to work? Is your organization having meaningful conversations about your current and future talent needs? If any of these questions make you pause, you should consider that all of the top companies (those with the best succession planning practices) agree that a succession program will result in extensive long-term benefits. Organizations that are able to develop the talent within have a stronger company culture and more engaged, loyal employees.

Peter Senge, a leading researcher in the fields of systems thinking and organizational learning, defines systems thinking as both a thinking skill and a language for understanding and working with complexity. When you understand the complexity of a situation, you are better able to think and act in ways that produce desired results, without causing harmful side effects. In this seminar, learn a unique approach to systems thinking as a method and tool for working with change, solving complex problems, and creating individual and team learning.

Topics · Succession planning and career development; the link to success · Talent review process and identifying the talent pool · Competencies and assessment criteria · Organizational and leadership culture to support employee engagement

· Embracing diversity and bridging the generations · Leading with heart and authenticity

· Five disciplines of a learning organization · Concepts of systems, systems thinking, complexity and their implications for the workplace · Explaining specific types of systems, called archetypes · Applying systems thinking to a challenging situation and opportunity · Developing an action plan COURSE: BUS 608 | 14 Hours | $685 + GST

· Motivation and engagement · Strengths and weaknesses

Topics

COURSE: BUS 274 | 7 Hours | $375 + GST 004 | Apr 19 | W | 8:30 am - 4:30 pm | Main Instructor: Janice Sharlow, MHRD, CPHR Certificate for Emerging Leaders topic area: Professional Skills

004 | Jun 20 - 21 | TW | 8:30 am - 4:30 pm | Main Instructor: Henry Senko, PhD Certificate for Emerging Leaders topic area: Professional Skills

COURSE: BUS 260 | 7 Hours | $375 + GST 008 | Mar 16 | R | 8:30 am - 4:30 pm | Main Instructor: Esther Hudson, BA, BEd, MAdEd, CPHR Certificate for Emerging Leaders topic area: Building Relationships

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Seminars Business Seminars TEAM SURVIVAL SKILLS: TAKE IT OUTSIDE! Grab your coat and hat, let’s go outside! This seminar invites you to challenge your leadership capacity while participating in activities in an outdoor setting. By experimenting, taking risks and having fun in a facilitated, safe and experiential learning environment, metaphors for workplace dynamics are created, offering immediate feedback loops, opportunities for self-reflection, and potential for increasing self-awareness of leadership patterns and dynamics. Building understanding of your leadership style, the styles of others, and how they best interact increases your capacity for effective self-leadership in response to the daily challenges faced while working in groups, both at home and in the workplace.

Topics · What makes a strong leader · Creative problem-solving · Risk-taking · Group strategic thinking · Dealing with change and uncertainty · Understanding and working with leadership styles · Cooperative team performance interactions COURSE: BUS 199 | 7 Hours | $375 + GST 009 | Jun 19 | M | 8:30 am - 4:30 pm | Main Instructor: Julia Szucs Certificate for Emerging Leaders topic area:: Building Relationships

THE DECISIVE LEADER

TIME MANAGEMENT

Making decisions is one of the main functions of a leader, and the quality of those decisions is one of the primary ways a leader’s effectiveness is judged. It is common for leaders to panic and either rush into a poor decision or become paralyzed and not make one at all. The Question, Factors, Options, Planning (QFOP®) model for decision making is simple to use and provides a framework to make better decisions. Learn how to use the model by working through examples, then discuss how to communicate decisions to your supervisor or team. Both deliberate and rapid decisions will be covered, as well as how to ensure lessons are incorporated from previous similar decisions. As a leader — give yourself the best possible chance to make decisions that are as good as they can be.

It is often difficult to devote sufficient time to the duties and responsibilities of one’s job. This seminar is designed to provide a portfolio of practical techniques for organizing your time to yield better results in the same amount of time, or the same results in less time. Participants will analyze their own time management problems, participate in experiential learning exercises that highlight effective time management techniques, and learn specific approaches to solving time management problems.

Topics · How are you spending your time? · Sharing of time management problems · Analysis of time allocation

Topics

· General approaches to better time management

· An introduction to decision making

· Telephones

· Differences between good and bad decisions

· Meetings

· Question, Factors, Options, Decision (QFOD) model for decision-making · Quick decision-making model

· Interruptions · Specific approaches to specific problems · Implementation

· Case study and live example · Presenting your decisions to others · After action review process — how to make an even better decision next time

COURSE: BUS 111 | 7 Hours | $375 + GST 046 | Apr 28 | F | 8:30 am - 4:30 pm | Main Instructor: Robert Schulz, PhD Certificate for Emerging Leaders topic area: Professional Skills

COURSE: BUS 284 | 7 Hours | $375 + GST 004 | Mar 20 | M | 8:30 am - 4:30 pm | Main Instructor: David Harrison Certificate for Emerging Leaders topic area: Professional Skills

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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TOXIC WORKPLACES: STRATEGIES TO CREATE HEALTHY ENVIRONMENTS

UNDERSTANDING AND DEVELOPING YOUR UNIQUE ORGANIZATIONAL CULTURE

UNDERSTANDING THE POWER OF COLLABORATION

If you ask an individual to name a toxic employee in their workplace, it’s almost guaranteed that they will start to offer you a name. Actually, it may be more than just one person. Characterized by rising turnover, plummeting engagement, and losses in productivity and profits, toxic workplaces affect more than a company’s bottom line. This one-day workshop explores the characteristics of toxic workplaces; how these environments affect individuals, teams and organizations; and proven methods of cleaning up your workplace toxins.

Organizational culture is a key factor in sustainable profitability and unmatched long-term performance for all successful companies. It is a tried and true fact that when an organization has a winning culture, it is reflected in its people and their performance. Yet, as a leader dedicated to continuous improvement, building such a culture takes a commitment to fine tuning organizational awareness, strategic thinking, and changeleadership skills. Develop a deeper understanding of culture and how to design and maintain it with effective work and people structures and systems. Learn how to diagnose your personal, group and organizational cultures, and develop strategies to optimize your personal performance within the group and organizational structure context of your workplace.

Collaboration is recognized as a vital skill for leaders who want to succeed in organizations today, but it is also an area where theory and practice are often far apart. Just because you call a group of people a team does not mean that they will work collaboratively. However, if you can establish the conditions for collaboration to thrive, the synergy will benefit both the individuals and the organization. During this threeday seminar, learn when collaboration is beneficial and how to distinguish it from cooperation and other approaches to group work. You will have the opportunity to use your new skills by working through a project from start to finish in real time, and will leave with concrete methods and techniques for creating a collaborative team.

Topics · How are toxic workplaces formed? · Toxic workplace self-assessment · Effects of toxic workplaces on the health of individuals, teams and organizations · Toxic workplace myths · Ways to survive and thrive in a toxic environment COURSE: BUS 211 | 7 Hours | $375 + GST 007 | Apr 11 | T | 8:30 am - 4:30 pm | Main Instructors: Dasa Chadwick, MA, CPHR and Steve Zanini Certificate for Emerging Leaders topic area: Professional Skills

Topics · Relationship between organizational culture, performance and results · Internal and external branding: developing and leveraging brand to increase effectiveness and profitability · Organizational culture assessment · Design and implement a process of culture development

Topics · What is collaboration? · When to collaborate and when not to · Creating a collaborative environment · Collaborative techniques: facilitation, networking, meetings, conflict resolution · Barriers to collaboration and how to overcome them · Influencing without authority

COURSE: BUS 605 | 7 Hours | $375 + GST 003 | Apr 13 | R | 8:30 am - 4:30 pm | Main Instructor: Esther Hudson, BA, BEd, MAdEd, CPHR Certificate for Emerging Leaders topic area: Building Relationships

· Real-time collaborative project exercise COURSE: BUS 601 | 21 Hours | $850 + GST 004 | May 24 - 26 | WRF | 8:30 am - 4:30 pm | Main Instructor: Stuart Carver, DSO, MA Certificate for Emerging Leaders topic area: Professional Skills

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Courses

Hundreds of Courses

for personal and professional development Courses listed here are offered between January 1 and August 31, 2017. For more information or to register, go to conted.ucalgary.ca. Fall 2017 courses will be online and available for registration in June. The course guide will be on stands in July.

ACADEMIC PREPARATION 403.220.2952 adedlife@ucalgary.ca

Academic Exam Preparation — Graduate GMAT TEST PREPARATION This GMAT preparation course, offered by University of Calgary Continuing Education in collaboration with The Renert Centre, prepares you to meet today’s high admission standards and boost your score for MBA/graduate business schools. Drawing on over 20 years of experience in GMAT preparation, this course provides indepth coverage of every area of this challenging exam: problem solving, data sufficiency, sentence correction, critical reasoning, reading comprehension, and analytical writing. Our GMAT preparation program is complete, and the materials are constantly updated to reflect current GMAT standards. Students will receive 26 hours of instructor-led lectures, ongoing support time until the day of their GMAT test, and free retakes of the course.

Academic Upgrading — Undergraduate These courses are for students who require academic upgrading for admission to the University of Calgary. Information on the university’s admission requirements is obtained from Recruitment and Admissions, or faculty offices. Textbooks are available for purchase at the UCalgary Bookstore.

BIOLOGY 1 This is the first of two courses designed to prepare you for university entrance. Through the study of biology (life and living systems), learners are given an opportunity to explore and understand the natural world through the themes of diversity, energy, equilibrium, matter and systems. The major units developed in this course include energy and matter in the biosphere, ecosystem and population change, photosynthesis and cellular respiration, and human systems. COURSE: UPG 110 | 39 Hours | $475 011 | Jan 11 - Apr 12 | MW | 6:30 - 8 pm | Main Prerequisite: Science 10

COURSE: ADL 901 | 26 Hours | $1,095 + GST $995 + GST if registered 30 days prior 043 | Jan 28,29 Feb 4,5 | SU | 9:30 am - 5 pm | Main 044 | Mar 4,5,11,12 | SU | 9:30 am - 5 pm | Main 045 | May 6,7,13,14 | SU | 9:30 am - 5 pm | Main 046 | Aug 19,20,26,27 | SU | 9:30 am - 5 pm | Main

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

BIOLOGY 2 This is the second of two courses designed to prepare you for university entrance. Through the study of biology (life and living systems), learners are given an opportunity to explore and understand the natural world through the themes of diversity, energy, equilibrium, matter and systems. The major units developed in this course are; nervous and endocrine systems; reproduction and development; cell division, genetics and molecular biology; and population and community dynamics. COURSE: UPG 210 | 39 Hours | $475 016 | Jan 12 - Mar 30 | RM | 6 - 7:45 pm | Main 017 | Apr 20 - Jun 5 | RM | 6 - 9 pm | Main Prerequisite: Biology 20 or UPG 110 Biology I

CHEMISTRY 1 This is the first of two courses designed to prepare you for university entrance. The course covers several major concepts related to the nature of matter and the nature of a chemical reaction and chemical change. Major units include diversity of matter and chemical bonding, matter as solutions, acids and bases, forms of matter, gases and quantitative relationships in chemical changes. COURSE: UPG 140 | 39 Hours | $475 012 | Jan 12 - Apr 13 | RM | 6 - 7:30 pm | Main Prerequisite: Science 10

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CHEMISTRY 2

MATH 2

This is the second of two courses designed to prepare you for university entrance. The themes of changes, energy and systems are central to the course, and equilibrium and matter are subordinate themes. Specific units include thermo-chemical changes, chemical changes of organic compounds, electrochemical changes, and chemical equilibrium focusing on acid-base systems.

This is the second of two courses that prepare you for UCalgary entrance. Cover the properties of transformations, exponential and logarithmic functions, trigonometric functions, sequences and series, the conic sections, and selected topics in probability and statistics.

COURSE: UPG 240 | 39 Hours | $475 021 | Jan 12 - Mar 30 | RM | 4 - 5:45 pm | Main 022 | Apr 20 - Jun 5 | RM | 5 - 8 pm | Main Prerequisite: Chemistry 20 or UPG 140 Chemistry I

COURSE: UPG 101 | 70 Hours | $495 055 | Jan 11 - Apr 3 | WM | 6 - 9 pm | Main 057 | Jan 12 - Mar 30 | RT | 6 - 9 pm | Main 058 | Apr 18 - Jun 13 | TRM | 6 - 9 pm | Main Prerequisite: Math 20-1, Pure Math 20, or UPG 105 Math I

MATH 3

This course is designed to prepare you for university entrance. The course focuses on the study of literature and non-print media with the writing of longer essays. Students will learn research and documentation methods needed for academic essays.

This course prepares you for further university calculus courses. As a Math 31 equivalency, this course covers topics of calculus and precalculus including: review of functions, review of algebra, limits and continuity, differentiation, applications of differentiation, integration, and applications of integration.

COURSE: UPG 220 | 39 Hours | $475

COURSE: UPG 031 | 70 Hours | $495

025 | Jan 14 - Mar 25 | S | 10 am - 2:30 pm | Main 026 | Apr 20 - Jun 5 | RM | 5:30 - 8:30 pm | Main Prerequisite: English 20-1

003 | Jan 12 - Apr 3 | RM | 4 - 7 pm | Main Prerequisite: Math 30-1, Pure Math 30, or UPG 101 Math 2

MATH 1

PHYSICS 1

This is the first of two courses designed to prepare you for university entrance. The course covers the properties of real numbers, a brief introduction to number theory, exponents and radicals, algebraic expressions, factoring, linear and quadratic equations, inequalities, system of linear equations, polynomials and their properties.

This is the first of two courses that prepare you for UCalgary entrance. It introduces you to the motion and energy of objects and waves. Specific units include kinematics, dynamics, circular motion, work/energy, oscillatory motion, and mechanical waves.

ENGLISH 2

COURSE: UPG 105 | 70 Hours | $495 035 | Jan 11 - Apr 3 | WM | 6 - 9 pm | Main Prerequisite: Pure Math 10 or Math 10C

403.220.2952 adedlife@ucalgary.ca Courses in this area can be taken on their own or for credit toward the following certificates. · Adult and Community Education · Adult Learning specializing in · · Adult and Community Education · · Career and Academic Advising · · e-Learning · · Workplace Learning

· Career and Academic Advising · e-Learning · Workplace Learning Detailed information is available at conted.ucalgary.ca/cal Continuing Education's adult learning programs are recognized by the Institute for Performance and Learning, the Career Development Association of Alberta (CDAA) and the British Columbia Career Development Association (BCCDA), and can help you attain the Certified Training and Development Professional (CTDP) or the Certified Career Development Professional (CCDP) designations. For information, go to conted.ucalgary.ca/designations SPECIAL OFFER Receive a 5 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2016/17 academic year.

COURSE: UPG 130 | 39 Hours | $475 011 | Jan 14 - Mar 25 | S | 1:30 - 5:15 pm | Main Prerequisite: Science 10.

PHYSICS 2 This is the second of two courses that prepare you for UCalgary entrance. Build on the knowledge and experience gained from previous courses. Specific units include: momentum and impulses, forces and fields, electromagnetic radiation, and atomic physics. COURSE: UPG 230 | 39 Hours | $475 016 | Jan 12 - Mar 28 | RT | 6 - 7:45 pm | Main 017 | Apr 20 - Jun 1 | RT | 5 - 8 pm | Main Prerequisite: Physics 20, UPG 130 Physics I

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ADULT LEARNING

ADULTS AS LEARNERS Explore the teaching and learning transaction, from the learner’s perspective, by researching and reflecting on both the current literature and your own experiential understanding of how adults learn. Come prepared to learn about yourself as a learner and to develop new sensitivities to the diversity in styles and needs through interaction with your classmates and the instructor. COURSE: ADL 106 | 40 Hours | $625 028 | Jan 31 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

TO REGISTER: PAGE 1 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU


Courses ASSESSMENT PRACTICE IN CAREER DEVELOPMENT

COLLABORATIVE LEARNING TEAMS

Learn to skillfully manage the assessment process, as you master developing client profiles that describe relevant interests, skills, values and other personal factors. Emphasis is on using a variety of assessment techniques and guiding the client through the key steps in the career planning process as well as providing support for the career action plan.

We need new forms of knowledge, skills, and work relations for sustainability in today’s rapidlychanging workplace. The concepts of collaborative learning and the learning organization are new and promising creative strategies that respond to this need. In this course, enhance your knowledge of innovative response strategies for changing workplaces and develop powerful collaboration skills that create positive team learning experiences for yourself and others.

COURSE: ADL 212 | 30 Hours | $525 015 | Apr 11 - Jun 5 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: ADL 127 | 30 Hours | $525

CAREER DEVELOPMENT FOUNDATIONS Discuss the major career development foundations that underlie the modern practice of advising. Explore the essential components leading to employee and student success and retention whether in the workforce or in higher education. Discuss important issues facing career practitioners as they strive to help individuals make life decisions. COURSE: ADL 210 | 30 Hours | $525 015 | Apr 4 - May 29 | Online Prerequisite: BMC 352 Learning Online (page 4)

013 | Apr 25 - Jun 19 | Online Prerequisite: BMC 352 Learning Online (page 4)

CREATING PROGRAMS IN ADULT EDUCATION Take a comprehensive and systematic look at creating programs for adult learners. Program planning involves the thoughtful integration of many elements and issues to create a successful learning experience. Discover and apply the many parts of program planning in the creation of a work-related program. Sharing your ideas and experiences with your peers will be part of this collaborative learning experience. COURSE: ADL 128 | 40 Hours | $625 027 | Apr 11 - Jun 21 | Online Prerequisite: BMC 352 Learning Online (page 4)

DESIGNING AND FACILITATING FOR THE SYNCHRONOUS ONLINE CLASSROOM Learn how to design and facilitate live online learning events. Examine synchronous learning tools and their use in creating interactive and collaborative experiences for learners in a virtual classroom. Develop skills and strategies that will help you improve your success and confidence as a facilitator of live online events. This practical course will be delivered fully online in weekly synchronous (live) sessions via Adobe Connect with supporting resources in the asynchronous environment (Desire2Learn). As a final project, create and deliver your own synchronous event. COURSE: ADL 117 | 30 Hours | $525 001 | Feb 21 - Apr 17 | Online Prerequisite: BMC 352 Learning Online (page 4)

DESIGNING LEARNING Discuss the basics of instructional design and how to effectively apply sound design principles to facilitate learning in face-to-face, online, group, and self-study contexts. Learn how to design learning activities that work, and learning assessments that will confirm that they worked. In this portfoliobased course, design a complete module of learning. COURSE: ADL 129 | 40 Hours | $625 029 | Jan 10 - Mar 20 | Online 030 | Apr 18 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

“

I am always seeking new learning, and because this was an online program, I was able to fit into my life and around my busy work schedule. Shannon Giroux-Wong. Graduate. Career and Academic Advising Certificate.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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DIVERSITY IN ADULT LEARNING What are diversity issues in today’s world? How do they impact our perspectives, our communication, our relationships, our value systems, our ethical practice, our classrooms and workplaces? How do we find the balance in supporting the richness of diversity and maintaining our own sense of self? Join us to explore the interlocking issues of diversity as they shape educational and management practices in the workplace and community. COURSE: ADL 110 | 30 Hours | $525 021 | Jan 10 - Mar 6 | Online 022 | May 9 - Jul 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

E-LEARNING: PRINCIPLES AND PRACTICE Learn about the field of e-learning and the principles, philosophies, models, approaches, technologies, and delivery modes used by practitioners of e-learning. Explore the various needs that e-learning practices can meet and the best ways to effectively implement e-learning to meet those needs. COURSE: ADL 121 | 40 Hours | $625 025 | Jan 24 - Apr 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

ETHICS FOR PROFESSIONAL PRACTICE This course will allow you to address professional ethical issues in your role as an educator, advisor, manager, or other professional. Review basic concepts and skills that apply to the workplace and how they impact students, clients, colleagues or staff. Reflect on differing views and values and how these apply to various contexts and codes of ethics. COURSE: ADL 213 | 30 Hours | $525 010 | Feb 14 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

FACILITATING ADULT LEARNING Discover new knowledge and skills for creating and maintaining resonance in teaching and learning situations of all kinds. Develop new skills through guided practice and by listening and responding to the voices of authors, researchers, fellow learners and teachers. Learn to identify, analyze and plan for diversity in behaviours. Emphasis will be placed on finding your own identity and integrity as an educator to develop a reflective practice. COURSE: ADL 122 | 40 Hours | $625 029 | Jan 17 - Mar 27 | Online 030 | Apr 18 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

FIELD OF ADULT AND COMMUNITY EDUCATION Join us to explore the history and philosophies that molded adult and community education. Also, reflect on your own history and philosophy to discover coherence in life and educational practice. COURSE: ADL 123 | 40 Hours | $625 018 | Jan 31 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

LEARNING IN THE WORKPLACE Enhance your capacity to meet workplace learning challenges through visionary and realistic planning. This course will guide you through a systematic and thorough selfassessment. Then, with help, construct a personal development plan which will maximize your capabilities as a lifelong learner and provide you with a significant advantage in the emerging workplace. After learning these valuable skills, you will be able to teach them to others. COURSE: ADL 107 | 40 Hours | $625 031 | May 9 - Jul 17 | Online Prerequisite: BMC 352 Learning Online (page 4)

ORGANIZATIONAL LEARNING To what extent does business success depend on an organization’s capacity to learn? What makes organizational learning relevant in today’s economy? How does it differ from quality improvement, restructuring, and other attempts to build organizational effectiveness? This course will help you: enable learning in your workplace, assess the organization’s learning capacity, and recommend ways to create a strategic learning culture. COURSE: ADL 124 | 30 Hours | $525

HELPING SKILLS IN CAREER AND ACADEMIC ADVISING Examine the specific listening and helping skills for establishing the advising relationship. Identify and develop these skills, within the context of assisting others, to explore career and academic issues, and clarify and pursue their career goals. COURSE: ADL 211 | 30 Hours | $525 023 | Jan 31 - Mar 27 | Online 024 | May 2 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

014 | Feb 7 - Apr 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

TEACHING ONLINE To be an effective online instructor, you must be comfortable with the learning technology and familiar with the relevant instructional methods and approaches needed to ensure learner success. Examine practical guidelines for teaching, strategies to support active learning, assessment, and evaluation of discussion-board participation. Engage in hands-on work to plan basic components of your own online lesson or course. COURSE: ADL 136 | 30 Hours | $525 011 | Apr 25 - Jun 19 | Online Prerequisite: BMC 352 Learning Online (page 4)

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TO REGISTER: PAGE 1 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU


Courses

I’m like a kid in a candy store choosing my courses. In fact, I’ve already enrolled in another certificate program, the Certificate in Visual Design. Heather Beatty. Graduate. Certificate in Graphic Design.

TRAIN THE TRAINER 1 What are the characteristics of an outstanding trainer? Throughout this workshop, explore the key skills and techniques that result in successful face-to-face training. Learn how to establish a positive learning environment. Use a variety of training techniques, and ensure that individual and group needs are met. Demonstrate your new skills through practice presentations. Be prepared for an active and engaging experience. This workshop is intended for workplace trainers and adult and continuing education instructors. COURSE: ADL 139 | 20 Hours | $525 008 | Feb 22 - 24 | WRF | 9 am - 4 pm | DT 009 | May 10 - 12 | WRF | 9 am - 4 pm | DT 010 | Jul 19 - 21 | WRF | 9 am - 4 pm | DT

TRAIN THE TRAINER 2 In this Level 2 workshop, build and enhance your skills as a trainer in a face-to-face learning environment. Explore the major steps in designing an effective training program, learn how to align learning activities with learning outcomes and develop your skills in evaluating training effectiveness. In addition, chart your progress through verbal and written feedback from other others and the instructor.

ART 403.220.2952 adedlife@ucalgary.ca These courses may be taken on their own or for credit toward the following certificates: · Visual Design · · General · · Specializing in Art Theory and Practice · · Specializing in Interior Design · · Specializing in Photography

· Graphic Design For detailed information on these certificate programs, go to conted.ucalgary.ca/visualdesign or conted.ucalgary.ca/graphic For more art related courses, see Interior Design (page 62). SPECIAL OFFER Receive a 5 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design or Graphic Design certificates. Discount not available for ICT courses. Offer valid for 2016/2017 academic year. Register online or call 403.220.2952.

ART HISTORY AND APPRECIATION 2 As a continuation of Art Appreciation I, investigate art from the 14th century to the 19th century. Focus on the contributions of important artists who typify major period styles such as early and high Renaissance in Italy, Northern Renaissance and Northern and Southern Baroque. Discuss important issues of modern and contemporary art. COURSE: ART 310 | 20 Hours | $295 016 | Jan 31 - Apr 4 | T | 7 - 9 pm | Main

BRANDING: WHAT DESIGNERS NEED TO KNOW Discover the broad field of brand identity and cover the entire process of brand development. Examine the basic principles of product and corporate identities and the process designers use to create brand identity programs. Explore and analyze a series of case studies for different brand models, and create, develop and execute a variety of brand collateral. Students will develop a comprehensive re-branding project that involves research, strategy, logo design and presentation, as well as the development and evolution of collateral to support the brand. COURSE: ART 317 | 30 Hours | $395 003 | Feb 1 - Apr 5 | W | 6:30 - 9:30 pm | Main

COURSE: ADL 239 | 15 Hours | $425 004 | Jun 2 - 3 | FS | 8:30 am - 4:30 pm | DT Prerequisite: ADL 139 Train the Trainer 1

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COLOUR THEORY 1

DRAWING 1

Examine various colour theories, relationships, and phenomena within the context of two- and threedimensional design. Effects of light, colour mixing, colour application, and colour dynamics are addressed. There are in-class and home assignments.

Build a strong foundation for any visual art discipline through drawing. This course is ideal for beginners, as well as those who have previous experience in visual arts. Learn basic knowledge in drawing. Study fundamental concepts and techniques, and draw from both still life and nude human figures using charcoal, pencil, and contè.

COURSE: ART 321 | 30 Hours | $395 008 | Jan 23 - Apr 3 | M | 6:30 - 9:30 pm | Main 009 | Apr 12 - Jun 14 | W | 6:30 - 9:30 pm | Main

COLOUR THEORY 2 Continue to explore the world of colour, emphasizing the development of your personal colour palette. The practical use of colour will be considered as it applies to the fields of art and design. Discuss colour systems and colour organization, colour symbolism, colour and culture, optical mixture, colour transitions, advanced colour relationships, colour as language, using colour as an artist and designer, and specific tools and resources for colour experts. COURSE: ART 318 | 30 Hours | $395 003 | Feb 7 - Apr 11 | T | 6:30 - 9:30 pm | Main Prerequisite: ART 321 Colour Theory 1

CREATIVE ACRYLIC PAINTING Explore a variety of acrylic painting techniques, and develop basic painting skills. You will work mainly from still-life, landscape, and photographs but will also experiment with abstraction. While similar to oil paints, acrylics are waterbased and preferred for home-studio use. COURSE: ART 109 | 30 Hours | $395 031 | Feb 1 - Apr 5 | W | 6:30 - 9:30 pm | Main

DESIGN PRINCIPLES In this studio class, use various techniques and materials to explore the fundamentals of two-dimensional imagery and three-dimensional objects in space. Study design elements such as line, shape, form, unity, balance, colour, texture and space. Develop an understanding of design. A supply list is provided at the first class. COURSE: ART 103 | 30 Hours | $395 033 | Feb 2 - Apr 6 | R | 6:30 - 9:30 pm | Main 034 | Apr 13 - Jun 15 | R | 6:30 - 9:30 pm | Main

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COURSE: ART 314 | 30 Hours | $395 014 | Feb 2 - Apr 6 | R | 6:30 - 9:30 pm | Main 015 | Apr 10 - May 15 | MW | 6:30 - 9:30 pm | Main 016 | Jun 12 - 17 | MTWRFS | 10 am - 4 pm | Main

HISTORY OF DESIGN Discover the factors that have influenced the practice and theory of design. Look at designs from around the world and consider their impact on culture and quality of life. Examples of architecture, graphic, interior, urban, garden, product, art, craft, and fashion design will be presented and discussed. COURSE: ART 102 | 30 Hours | $395 031 | Feb 2 - Apr 6 | R | 6:30 - 9:30 pm | Main 032 | Apr 13 - Jun 15 | R | 6:30 - 9:30 pm | Main

SCULPTING IN STONE This course offers the unique opportunity to create your own sculpture under guidance of an instructor. This outdoor workshop at the historic Leighton Art Centre located in the magnificent foothills just 15 km south of Calgary is a unique opportunity for those interested in sculpture to discover the hidden beauty of stone and to learn how its natural structure, pattern and rhythm can help shape their own creations. Learn important steps in the process of sculpture, including the use of specific power and hand tools. Basic tools and stones of different shapes and sizes will be provided. For location information, please go to: www.leightoncentre.org COURSE: ART 121 | 30 Hours | $650 011 | Jun 19 – 24 | MTWRFS | 10 am - 4 pm | Off Campus

BUSINESS ANALYSIS 403.220.2988 business.conted@ucalgary.ca Some of the courses in this area may be used for credit toward Continuing Education’s Certificate in Business Analysis. Information on this program is available at conted.ucalgary.ca/ba Some of the following courses are offered in collaboration with Procept Associates Ltd, an endorsed education provider with the international Institute of Business Analysis (IIBA), and may be taken as part of the Certified Business Analysis Professional (CBAP) Exam Preparation Program. Details can be found at conted.ucalgary.ca/designations

ANALYTICAL THINKING FOR THE BUSINESS ANALYST This intensive two-day course focuses primarily on developing practical key analysis skills such as report writing, data analysis and metric development. This course is based on the Guide to the Business Analysis Body of Knowledge® (BABOK) version 3.0. COURSE: PDS 188 | 14 Hours | $950 007 | May 31 - Jun 1 | WR | 8:30 am - 4:30 pm | Main

COMPREHENSIVE BUSINESS ANALYSIS SEMINAR — PART 2 In this 4-day course students will learn specific business analysis tools and techniques to effectively elicit, document, analyze, and validate requirements. COURSE: PDS 154 | 28 Hours | $1,900 020 | Mar 7 - 10 | TWRF | 8:30 am - 4:30 pm | Main Prerequisite: PDS 147 Comprehensive Business Analysis Seminar – Part 1

ELICITATION AND COLLABORATION Students learn how to assess their project and prepare for discussions, conduct elicitation sessions, confirm results, and maintain a collaborative relationship with the stakeholders. COURSE: ICT 761 | 30 Hours | $825 003 | Apr 10 - Jun 26 | M | 6 - 9 pm | Online

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Courses ENTERPRISE AND STRATEGIC ANALYSIS This three-day course provides business analysts with the skills required for involvement in strategy development, pre-project activities, and developing and managing enterprise architecture. COURSE: PDS 215 | 21 Hours | $1,425 013 | Apr 25 - 27 | TWR | 8:30 am - 4:30 pm | Main Prerequisites: PDS 147 Comprehensive Business Analysis Seminar – Part 1, and PDS 154 Comprehensive Business Analysis Seminar – Part 2

BUSINESS AND MANAGEMENT 403.220.2988 business.conted@ucalgary.ca Each of the courses in this section can be applied to one or more of the following certificates. Students are advised to always review their own certificate program to ensure their selected course is eligible for credit. · Professional Management · · General · · Economic Developers ·· Professional Engineers and Geoscientists (PEG) · · Specializing in Construction Management · · Specializing in Risk Management · · Specializing in Strategic Management

PROJECT MANAGEMENT FOR THE BUSINESS ANALYST This two-day course gives business analysts the essential tools they need for three purposes: to better plan and control business analysis work; to better integrate their role and work efforts into a project delivery environment; and to be able to effectively manage projects that do not have a project manager. COURSE: PDS 181 | 14 Hours | $950

· · · ·

Human Resource Management Marketing Public Relations Management Security Management

For detailed information go to conted. ucalgary.ca/certificates

005 | Jan 31 - Feb 1 | TW | 8:30 am - 4:30 pm | Main

REQUIREMENTS ANALYSIS AND DESIGN This course introduces the International Institute of Business Analysis Body of Knowledge (BABOK) area requirements analysis and design definition. COURSE: ICT 762 | 30 Hours | $825 001 | Jan 9 - Mar 20 | M | 6 - 9 pm | Main 002 | Jan 9 - Mar 20 | M | 6 - 9 pm | Online

SOLUTION EVALUATION AND TESTING Testing is a critical phase of any project implementation. This hands on approach to testing includes how to identify test strategies, develop your test plan, define proper test cases, analyze test coverage, execute testing, perform defect tracking, and test best practices. Examples will be presented and students will develop a set of tools to help assess and make decisions regarding solution evaluation and testing.

ACCOUNTING FUNDAMENTALS Gain an understanding of financial accounting principles and practices as you learn how to go through the full accounting cycle of recording business transactions, making adjustments and final closing entries. Topics include internal controls and cash, receivables, property, merchandising, plant and equipment, goodwill and intangible assets. Learn how to read financial statements, calculate financial ratios and apply this knowledge to management problems and decision-making. COURSE: BMC 162 | 40 Hours | $595 052 | Jan 17 - Apr 11 | T | 6 - 9 pm | DT 051 | Jan 17 - Apr 17 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

COURSE: ICT 764 | 30 Hours | $825 001 | Apr 12 - Jun 14 | W | 6 - 9 pm | Main 002 | Apr 12 - Jun 14 | W | 6 - 9 pm | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

AVOIDING CONSTRUCTION DISPUTES Review alternate contract strategies, types of claims presented by owners and contractors and the best practices for avoiding construction claims. Learn the importance of communication and documentation, analysis of claims and the various means of quantification including productivity and delay analysis, change management and the various means of resolving disputes. COURSE: BMC 220 | 20 Hours | $625 015 | Feb 23, 24, Mar 3 | RF | 8:30 am - 4 pm | DT

BUILDING RELIGIOUS AND CULTURAL INCLUSION IN THE WORKPLACE NEW This course is helpful for professionals working with diverse populations. Develop the awareness, knowledge, and skills needed to support religious diversity in the workplace and beyond. Learn through readings, reflection, discussion, case studies, and site visits to various sacred spaces in Calgary. Develop critical thinking and practical skills, gain an understanding of pluralism and religious diversity in Calgary, engage in religious literacy, and build confidence working with diverse communities. Learn practical applications by cultivating skills on religious and cultural competencies. COURSE: BMC 362 | 40 Hours | $595 001 | May 15 – 19 | MTWRF | 8:30 am - 5 pm | DT 002 | Aug 14 – 18 | MTWRF | 8:30 am - 5 pm | DT

BUILDING A POSITIVE WORKPLACE Employee retention and engagement are key goals of HR and management. Creating a respectful workplace and acknowledging ethics, performance management and a healthy blend of work and life, will ensure organizational goals can be realized in a positive workplace. Examine the organization’s retention and engagement strategies in alignment with talent management practices. COURSE: BMC 355 | 20 Hours | $445 002 | Feb 1 - 3 | WRF | 8:30 am - 4 pm | DT

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BUSINESS COMMUNICATION FOR INTERNATIONALLY TRAINED PROFESSIONALS Build self-awareness, cultural familiarity and interpersonal skills for communicating effectively and appropriately in Canadian business settings. Learn how culture influences communication style and understand your own preferences for interacting with others. Gain insights into the hidden rules of preferred interaction in the Canadian workplace, practise flexibility in using a range of styles, and develop soft skill competencies for improving your job performance and career prospects. Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

COURSE: BMC 316 | 40 Hours | $595 009 | Jan 19 - Apr 13 | R | 6 - 9 pm | DT

BUSINESS INVESTMENT ATTRACTION Learn key concepts related to business and investment attraction in economic development. Cover community investment readiness; competitive advantage, how to select key target markets for investment attraction; working with site selectors; and, attracting foreign direct investment to help your community expand its economic base. COURSE: BMC 336 | 15 Hours | $395 007 | Mar 21 - Apr 24 | Online

BUSINESS LAW If you are looking for a practical guide to understanding legal issues that often arise in the world of business and commercial transactions, this course is for you. Topics include the law of contract, the legal and practical structure of business organizations, agency and vicarious liability, the law of limitations, the law of negligence, and an overview of the legal system in Canada. COURSE: BMC 117 | 40 Hours | $595 024 | Jan 18 - Apr 12 | W | 6 - 9 pm | DT

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BUSINESS MANAGEMENT Gain an overview of business management and the different facets and functions of business. Expand your understanding of the Canadian business environment and managing the modern enterprise in an ever-changing global economy. COURSE: BMC 205 | 40 Hours | $595 232 | Jan 17 - Apr 17 | Online 230 | Jan 19 - Apr 13 | R | 6 - 9 pm | DT 233 | Feb 25 - Mar 25 | S | 8:30 am - 5 pm | DT 234 | Feb 27 - Apr 10 | MW | 6 - 9 pm | DT 239 | Mar 20 - 24 | MTWRF | 8:30 am - 5 pm | DT 235 | Apr 22 - May 27 | S | 8:30 am - 5 pm | DT 236 | Apr 25 - Jul 24 | Online 237 | May 2 - Jun 13 | TR | 6 - 9 pm | DT 238 | Aug 21 - 25 | MTWRF | 8:30 am - 5 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

CHANGE MANAGEMENT THEORY AND APPLICATION NEW In the 21st century, organizations and workplaces experience constant change. Changes in leadership, organizational structure, operational systems and business culture impact business outcomes and the individuals involved. In this introduction to change theory, the underlying human behaviour elements and organizational processes will be integral as the focus is on the people impacted by change and those leading and managing it. Learn organizational change strategies through different lenses and frameworks, and examine interventions and tools to plan and manage the change process. Learn techniques and tactics to facilitate change within an organization. COURSE: BMC 358 | 20 Hours | $445

BUSINESS RETENTION AND EXPANSION Business retention and expansion (BR&E) is a primary economic development strategy. BR&E supports and fosters the development and growth of the business community. The result of a strong BR&E strategy is a healthy and thriving business community which in turn provides a long term sustainable community foundation. Long-term BR&E programs are a means of connecting businesses with resources and opportunities that will improve their competitive position, market networks and ultimately their profitability. COURSE: BMC 335 | 15 Hours | $395 007 | Jan 24 - Feb 27 | Online 008 | Aug 8 - Sep 11 | Online

002 | Jan 14 - Feb 11 | S | 8:30 am - 4 pm | DT 003 | Apr 18 - Jun 5 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

COMMUNICATING INTERCULTURALLY Develop the awareness, knowledge and skills needed to communicate effectively in today's multicultural workplace. Through reflection, discussion and experiential activities: examine the notion of culture as a perceptual lens, explore cultural differences in values and communication styles, identify barriers to effective intercultural communication, and develop skills for bridging the language and culture divide. COURSE: BMC 273 | 20 Hours | $445 011 | Aug 15 - 17 | TWR | 8:30 am – 4 pm | DT

BUSINESS STRATEGY Develop your ability to solve business issues, while examining managerial strategy and practices in real-world settings. Learn to diagnose problems, analyze and evaluate solutions, and formulate action plans, all within a holistic policy framework. The focus is on managerial attitudes, as well as knowledge and skills. COURSE: BMC 160 | 40 Hours | $595 020 | Blended Feb 14 - Apr 3 | Online Apr 10 - May 1 | MR | 6 - 9 pm | DT

COMPENSATION: DESIGN AND PRACTICE Learn basic theory, concepts, techniques, and processes of wage and salary administration with a focus on practical applications. Topics include: job design and description, methods of job evaluation, wage and salary surveys, benefits, development of pay structures and policies, and linking performance to compensation. COURSE: BMC 198 | 30 Hours | $495 038 | May 8 - Jun 12 | MR | 6 - 9 pm | DT

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Courses CORPORATE EVENT PLANNING

“

Understand the powerful role events can play in your organization. Recognize the key qualities of successful events including product launches, trade shows, conferences, and employee events. Gain strategic and practical event planning skills through a case study project. Topics include: audience research, locations, planning, display and booth designs, media and public relations, presentation materials, promotional items, event evaluation, and outside resources.

I’ve taken some great courses, taught by amazing people. When I was done, I had new credentials and knowledge that could help me do my job better every day.

COURSE: BMC 292 | 20 Hours | $445

Steve Rothenburger. Graduate. Certificate in Professional Management. Project Management Fundamentals Certificate.

Corporate Social Responsibility (CSR) is the principle of businesses supporting communities and people. It is best demonstrated when CSR practices are used to build bridges between the business and community sectors that enable businesses to support social issues and interests. The challenge is often to find a balance between doing good and leveraging these practices to benefit business as well as the community and its constituents. This introductory course covers CSR methods, tools, principles and practices, and is for those interested in knowing what CSR is and how it is generally implemented and managed in an organization.

CONDUCTING EFFECTIVE INTERVIEWS Examine interviewing techniques with special emphasis on the application to various areas of human resource functions. The emphasis is on practical application for Human Resource professionals and line managers. COURSE: BMC 328 | 20 Hours | $445 008 | Mar 6 - 8 | MTW | 8:30 am - 4 pm | DT

CONFLICT MANAGEMENT Learn how to deal effectively with the conflicts that are frequently part of workplace life. Gain an understanding of your conflict management style and develop strategies and skills to deal with individual and team conflict situations. Improve relationships and increase personal productivity. These are the results that effectively managed conflict can provide. COURSE: BMC 212 | 20 Hours | $445 088 | Feb 9 - Mar 23 | R | 6 - 9 pm | DT 089 | Apr 18 - Jun 5 | Online 090 | Jul 11 - Aug 1 | TR | 6 - 9 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

CONSTRUCTION COSTING Learn the processes required to estimate the cost of construction projects from start to finish. This course covers the detailed steps involved in the tendering process including how to analyze the tender documents, the types of estimating methods used, the application of productivity factors, the calculation of job overheads, and the final assembly of the lump sum tender. An individual project will help you apply the concepts learned. COURSE: BMC 110 | 40 Hours | $595

009 | Mar 4 - 18 | S | 8:30 am - 4 pm | DT

CORPORATE SOCIAL RESPONSIBILITY

COURSE: BMC 279 | 20 Hours | $445 011 | May 9 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

016 | Feb 2 - Apr 27 | R | 6 - 9 pm | DT

CRIME IN THE WORKPLACE CONTROL SYSTEMS IN CONSTRUCTION PROJECTS Project administrative personnel benefit from this overview of typical control systems in construction projects. Prepare for most aspects of office and site control by examining these topics: key roles of personnel, business management, financial control, cash management, loss control, contract forms and bidding strategies, operations, labour management, health and safety. COURSE: BMC 243 | 40 Hours | $595 012 | May 1 - Jun 14 | MW | 6 - 9 pm | DT

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Workplace crime has the potential to affect the success and vitality of organizations. Learn why and how crime can occur in the workplace and what motivates the workplace crime offender. Explore the various ways that crime can be either facilitated or inhibited by the actions of organizations. Using a risk management approach, you will discover how to define, select, and implement valid crime prevention techniques in your workplace. COURSE: BMC 209 | 20 Hours | $445 014 | May 9 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

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CUSTOMER SERVICE EXCELLENCE

DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACH

EMERGENCY PLANNING FOR INDUSTRY

Create customer loyalty by defining, managing, and enhancing the customer experience. Learn customer service skills and behaviours: how to link performance to customer requirements, model impeccable customer interactions, coach individuals, and develop your service team.

Disability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program.

Learn industry standards and accepted practices for developing an emergency response plan. Topics include: potential hazard identification, risk analysis, and response planning.

COURSE: BMC 185 | 15 Hours | $445 015 | Jul 19 - 20 | WR | 8:30 am - 4 pm | DT

COURSE: BMC 309 | 30 Hours | $550

CYBERCRIME PREVENTION Cybercrime prevention encompasses the information security of any organization and its people. Learn how to minimize the risks associated with targeted attacks or unintended consequences of everyday online activity at work and at home. Explore phishing/spearphishing, cyberbullying, hacking, malware, online identity in social networking, and issues around child exploitation. Gain knowledge that can help you do your part to maintain your organization’s information security and online safety, as well as your own. COURSE: BMC 332 | 30 Hours | $495 002 | Jan 10 - Mar 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

DIGITAL MARKETING Whether you are a marketing professional or an entrepreneur promoting your own business, this course can guide you toward an effective digital marketing plan that delivers value for money to your organization. Discuss the fundamentals of digital marketing including: email and Internet marketing, search engine optimization, online advertising, mobile marketing, content marketing and current social media tools. COURSE: BMC 329 | 30 Hours | $495 003 | Jan 16 - Mar 27 | M | 6 - 9 pm | DT 004 | May 9 - Jul 17 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

014 | Jan 23 - Apr 3 | M | 6 - 9 pm | DT

ECONOMIC DEVELOPMENT: ESTABLISHING THE FOUNDATION The function of economic development is complex, and understanding your role in the process is key to the success of your career, and to success of economic development in your community. There is no one way to do community economic development so each community, organization or volunteer will approach it differently. Gain a foundation of knowledge, tools and resources for working within community economic development and with elected officials, economic development practitioners, and stakeholders. COURSE: BMC 325 | 15 Hours | $395 008 | May 9 - Jun 12 | Online

ECONOMICS FOR BUSINESS Why do the values of the Canadian dollar and the American dollar differ? Is the GST a bad tax? Why is it so difficult to find a job sometimes? Should medical care be free of charge to all residents of Canada? These questions, essential to everyday living, are best answered through an understanding of economics. Discuss basic economic principles by applying them to everyday events and issues. Course includes relevant economic information that will help you make better and more informed personal and business decisions.

COURSE: BMC 200 | 20 Hours | $445 012 | May 2 - Jun 19 | Online Prerequisite: BMC 352 Learning Online (page 4)

EMOTIONAL INTELLIGENCE: THE LEADER’S ADVANTAGE Good leaders use their emotional intelligence to increase their personal and interpersonal effectiveness. Emotional intelligence can be learned, developed, and enhanced. Discover your EQ, learn how to relate concepts and competencies of emotional intelligence to leadership effectiveness, and create practical strategies to foster your emotional intelligence in the workplace. COURSE: BMC 115 | 15 Hours | $395 030 | Mar 2 - 30 | R | 6 - 9 pm | DT 031 | Jul 17 - 18 | MT | 8:30 am - 4:30 pm | DT

EMPLOYEE BENEFITS This survey course of employee benefit programs includes design and funding as well as current issues and directions. Contribute to the class through your own experience from employment or research. Topics include: survivor plans, disability plans, medical and dental plans, preventive health plans, retirement plans, planning incentives, taxation of benefits, flexible benefits, and benefits communication. COURSE: BMC 230 | 30 Hours | $495 038 | Jan 17 - Mar 27 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: BMC 171 | 40 Hours | $595 031 | Apr 25 - Jul 24 | Online Prerequisite: BMC 352 Learning Online (page 4)

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Courses EMPLOYEE COMMUNICATIONS Learn how to align appropriate communication methods with audience information needs, cultivate desired leader behaviour as a powerful message-sharing technique, serve as an internal consultant to project teams and business units, and evaluate desired communication outcomes, and more. This course will be of interest to both communications and human resources professionals. COURSE: BMC 242 | 20 Hours | $445 011 | Jul 25 - 27 | TWR | 8:30 am - 4 pm | DT

EMPLOYEE DEVELOPMENT AND TRAINING Employee learning and development is an essential contributor to any organization’s success. A strategic learning and development culture supports performance improvement planning while it addresses new areas of employee development towards an individual’s career goals. It builds employee retention and loyalty, and promotes employee engagement and the organizational growth. Learn how to plan, develop and implement a training and development program that benefits employees and organizations alike. COURSE: BMC 354 | 30 Hours | $495 004 | Apr 18 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

EMPLOYEE RELATIONS: POLICY DESIGN AND DOCUMENTATION Here’s a practical guide to hiring, managing performance, giving promotions and demotions, implementing discipline and terminating employees in a non-union environment. Learn the steps needed and the documentation required to manage employees within legal requirements. Review case studies, legislation and documentation to support your HR processes. Discuss legislation impacting the Alberta workplace, how to develop policies and understand the role of proper documentation.

ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity's primary obligation to both the planet and succeeding generations. The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future. COURSE: BMC 169 | 30 Hours | $550 020 | Mar 3 - 11 | FS | 8:30 am - 5 pm | DT 021 | Apr 4 - Jun 12 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

ERGONOMICS Ergonomics is the science that addresses human performance and well-being in relation to the tasks that are being completed, the equipment used, and the environment in which work is being completed. In this introductory ergonomics course, you will learn about the prevention of occupational illness and injury by making changes to the design of work and workplaces. COURSE: BMC 199 | 30 Hours | $550 019 | Jan 18 - Mar 22 | W | 6 - 9 pm | DT 020 | Apr 24 - 27 | MTWR | 8:30 am - 5 pm | DT

GLOBAL WARMING AND CLIMATE CHANGE Explore the reality of global warming and climate change. Learn about the relationship between global warming and the release of greenhouse gases and the computer models used to make climate change predictions. Discuss the need to mitigate the effects of global warming as well as how the global warming process may be slowed and eventually reversed.

COURSE: BMC 192 | 20 Hours | $445

COURSE: BMC 138 | 15 Hours | $400

014 | Feb 6 - Mar 27 | M | 6 - 9 pm | DT

015 | Jun 1 - 29 | R | 6 - 9 pm | DT

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GOVERNMENT RELATIONS The actions and decisions of various levels of governments in Canada impact organizations in positive and negative ways. In this overview course, you will explore what drives government decision making and learn communications methods to attempt to influence government. You will learn how to communicate effectively with government and how to build coalitions to influence government, all geared to help achieve results for you and your organization. COURSE: BMC 223 | 30 Hours | $495 011 | May 27 - Jun 17 | S | 8:30 am - 4:30 pm | DT

HR PERSPECTIVES ON WORK — LIFE INTEGRATION With the changing demographics of the workforce, there is a need to assess the relationship between work life and family life and the impact they have on each other. Topics include: work and family issues; organizational and personal stress; work and family conflict; dependent care issues, including those of the sandwich generation; role conflict; marital satisfaction; work satisfaction; and workplace and government policies for dealing with multiple work and family demands. COURSE: BMC 356 | 30 Hours | $495 003 | Jan 17 - Mar 27 | Online Prerequisite: BMC 352 Learning Online (page 4)

HARASSMENT INVESTIGATIONS Harassment complaints are an increasing liability against corporations. Although many complaints may be handled on an informal level, inappropriate handling of a complaint can cause significant problems including morale, credibility and legal issues. An effective process can ensure that complaints are properly handled, investigated and resolved. Learn about the issues of harassment, and an effective investigative process to follow. COURSE: BMC 194 | 20 Hours | $445 023 | May 9 - Jun 26 | Online Prerequisite: BMC 352 Learning Online (page 4)

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HEALTH AND SAFETY MANAGEMENT SYSTEMS: THE BASICS This course introduces you to the characteristics of effective health and safety management systems. These systems are required for the proactive management of health and safety concerns throughout an organization. They ensure that all employees have clearly defined accountabilities for health and safety, resulting in the prevention of injuries and loss. This course is for beginning and practising health and safety officers, coordinators, professionals, trainers and administrators to gain knowledge of the fundamental principles used to manage health and safety issues in the workplace. COURSE: BMC 104 | 30 Hours | $550 067 | Jan 10 - Mar 20 | Online 068 | Jan 20 - 28 | FS | 8:30 am - 5 pm | DT 069 | Feb 7 - Apr 11 | T | 6 - 9 pm | DT 070 | Apr 4 - Jun 12 | Online 071 | Apr 18 - 21 | TWRF | 8:30 am - 5 pm | DT 072 | Jul 14 - 22 | FS | 8:30 am - 5 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

HUMAN BEHAVIOUR IN ORGANIZATIONS Improved understanding of human behaviour in organizations enhances your effectiveness, and influences the development and operation of your workplace. Topics include: your own behaviour and its impact on others, mentoring, culture, structure, the decisionmaking process, employee relations, productivity, and ethical issues. COURSE: BMC 172 | 40 Hours | $595

HUMAN RESOURCE MANAGEMENT

INTEGRATED MARKETING AND COMMUNICATIONS

Learn the foundation and guidelines for an effective process of employee recruitment, evaluation and compensation. Recruitment entails: accurate job descriptions, strategies for finding the best candidate, legal considerations, effective interview techniques, and orientation of new employees. Evaluation encompasses: competency assessments and performance reviews, and individual career paths and planning. Compensation involves: monetary and non-monetary benefits, and ongoing feedback to ensure your plan is competitive and fair.

It is common for marketing or communications professionals to work in a corporate environment with separate marketing and communications functions, departments and even leadership. While each discipline creates distinct value for an organization, integrated marketing and communication strategies generate results that simply cannot be achieved when the two functions are kept in silos. This interactive course will cover the core building blocks of marketing communications planning. Students will build their own integrated marketing communications plans.

COURSE: BMC 165 | 40 Hours | $595

COURSE: BMC 293 | 20 Hours | $445

110 | Jan 17 - Apr 17 | Online 114 | Jan 18 - Apr 12 | W | 6 - 9 pm | DT 111 | Feb 6 - 10 | MTWRF | 8:30 am - 5 pm | DT 112 | Jun 12 - 16 | MTWRF | 8:30 am - 5 pm | DT 113 | Aug 14 - 18 | MTWRF | 8:30 am - 5 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

008 | Jan 24 - Mar 7 | T | 6 - 9 pm | DT

HUMAN RESOURCES INFORMATION MANAGEMENT Human Resource (HR) departments are accountable for housing and using vast amounts of data that are needed to support human resource and business processes, enable business unit decisions and inform strategic planning. Explore issues around the definition, collection, and use of an electronic HR strategy (e-HR) and related information to improve information flow within and across organizational boundaries.

LEADERSHIP FUNDAMENTALS Examine current thinking about leadership and the functions, activities and principles of leadership in organizational settings. Discover your own leadership style and strengths, and learn strategies for developing skills and abilities. This interactive course uses case studies, role-plays, self-assessment and other activities. COURSE: BMC 174 | 40 Hours | $595 041 | Jan 17 - Apr 17 | Online 042 | Aug 14 - 18 | MTWRF | 8:30 am - 5 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

COURSE: BMC 208 | 15 Hours | $395 015 | Apr 18 - May 22 | Online Prerequisite: BMC 352 Learning Online (page 4)

200 | Jan 17 - Apr 17 | Online 197 | Jan 18 - Apr 12 | W | 6 - 9 pm | DT 198 | Feb 21 - Apr 4 | TR | 6 - 9 pm | DT 201 | Apr 25 - Jul 24 | Online 202 | Jun 12 - 16 | MTWRF | 8:30 am - 5 pm | DT 203 | Aug 14 - 18 | MTWRF | 8:30 am - 5 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

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Courses MANAGING INVESTIGATIONS Learn how to conduct professional investigations using proven methods and best practices. Topics include: the investigation process, legal issues, types of investigations including harassment and substance abuse, and properly documenting your investigations. COURSE: BMC 188 | 30 Hours | $495 013 | Apr 11 - Jun 19 | Online Prerequisite: BMC 352 Learning Online (page 4)

MARKETING PRINCIPLES

Taking courses meant I would be sacrificing time with my family, but I realized it was something I had to do to improve my language skills and to learn the Canadian business culture. Franklin Asprilla. Graduate. Certificate in Professional Management specializing in Strategic Management.

LEADERSHIP IN PROJECT MANAGEMENT The difference between a good and an exemplary project is leadership. Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition in order to increase participants' comfort level with project management activities and language. Coursework will culminate with a project that integrates knowledge with practical experience of participants. COURSE: BMC 290 | 40 Hours | $745 025 | Jan 10 - Apr 4 | Online 026 | Jan 14 - Feb 11 | S | 8:30 am - 5 pm | DT 024 | Apr 1 - May 6 | S | 8:30 am - 5 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

MANAGEMENT COMMUNICATIONS: INTERPERSONAL SKILLS Enhance your ability to communicate in personal and professional settings. Learn your communication style preferences. Acquire tools and techniques to build positive relationships interpersonally and in small and large groups. Strategies include effective ways of: giving and interpreting verbal and non-verbal messages, listening, giving and receiving feedback, leading meetings and giving presentations. Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

COURSE: BMC 206 | 40 Hours | $595 121 | Jan 17 - Apr 17 | Online 122 | Feb 4 - Mar 11 | S | 8:30 am - 5 pm | DT 123 | Apr 25 - Jul 24 | Online 127 | Apr 25 – Jul 24 | Online 124 | May 1 - Jun 14 | MW | 6 - 9 pm | DT 125 | Aug 21 - 25 | MTWRF | 8:30 am - 5 pm | DT Prerequisite for online sections BMC 352 Learning Online (page 4)

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Understand the objectives, scope and complexity of marketing, as well as the terminology and activities involved in managing the marketing function. Take a managerial approach with respect to product development, distribution, pricing and promotion. Emphasis is on: ethics, consumer behaviour, relationship marketing, market research, new product introduction, and the product life cycle. COURSE: BMC 167 | 40 Hours | $595 045 | Apr 4 - Jul 4 | Online Prerequisite: BMC 352 Learning Online (page 4)

MEDIATING WORKPLACE DISPUTES Focus on the skills, tools, strategies and techniques designed to help you manage and mediate simple and complex disputes. Gain an understanding of the process of an effective mediation. Whether you are dealing with a dispute that can be resolved in 15 minutes or one that requires two hours, you will learn to structure the meetings to have a significant impact on the final result. Also learn how to manage the emotional climate, and work with skills and techniques to get to the heart of the matter. COURSE: BMC 288 | 20 Hours | $445 013 | Aug 21 - 25 | MWF | 8:30 am - 4 pm | DT

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METRICS AND MEASUREMENT

PERFORMANCE MANAGEMENT

Web analytics, social media, web 2.0, mobile technology and other digital channels have opened the data floodgates but what does it all mean? Learn a framework to set-up, monitor, and measure the results of a digital media strategy or an integrated marketing campaign, digital or traditional, from beginning to end. Learn research and analysis skills, and explore marketing metrics and measurement tools for measuring your return-on-investment.

Helping employees attain optimal performance is essential if organizations are to remain competitive in today’s marketplace. Gain knowledge and skills in understanding the underpinnings and dynamics of employee performance, and learn how to use a foundational framework to partner with employees for success. Learn approaches to prepare for and conduct performance reviews, and become more comfortable with performance and career dialogues.

COURSE: BMC 313 | 20 Hours | $445

COURSE: BMC 353 | 20 Hours | $445

012 | Apr 11 - May 29 | Online Prerequisite: BMC 352 Learning Online (page 4)

004 | Jan 31 - Mar 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

OCCUPATIONAL HYGIENE: THE BASICS

PERSONNEL SECURITY

Discover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. Discuss the science and art of occupational hygiene and cover its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment. COURSE: BMC 197 | 40 Hours | $630 043 | Jan 10 - Apr 10 | Online 044 | Jan 21 - Feb 25 | S | 9 am - 4:30 pm | DT 045 | Apr 4 - Jul 3 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Alberta's oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is for anyone interested in the environmental management, public relations, and health and safety fields in the oil and gas industry. Develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry. COURSE: BMC 298 | 30 Hours | $550

How do you ensure a secure and safe environment for employees and contractors in the workplace? Learn the security risks faced by organizations when dealing with personnel issues and what can be done to mitigate those risks. Topics include: screening for employees and contractors, the legal issues that need to be considered, workplace security best practices, travel security, and contingency plans for executive protection, workplace violence, other threats common to the workplace, special events, and international operations. COURSE: BMC 127 | 20 Hours | $445 012 | Feb 21 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

PHYSICAL SECURITY PLANNING Systems and procedures for building and facilities security are covered. Topics include: keying, card access technologies and intrusion alarm systems, lighting, barriers, monitoring systems, closed circuit television, alarms, and suppression systems for fire control. Within a context of security planning, topics include: design, building and facilities surveys, threat assessment, risk analysis and strategies for reducing identified risk.

PROJECT MANAGEMENT: LEVEL I This overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK Guide) — Fifth Edition. The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for scope, time, cost, and risk management, with quality, human resources, communications, procurement, and stakeholder management also included. COURSE: BMC 299 | 40 Hours | $745 044 | Jan 10 - Apr 4 | Online 045 | Jan 10 - Apr 4 | T | 6 - 9 pm | DT 046 | Jan 16 - 24 | MTW | 8:30 am - 5 pm | DT 047 | Feb 25 - Mar 25 | S | 8:30 am - 5 pm | DT 042 | Apr 18 - May 30 | TR | 6 - 9 pm | DT 043 | Apr 24 - May 2 | MTW | 8:30 am - 5 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

PROJECT MANAGEMENT: LEVEL II This advanced course adhering to A Guide to the Project Management Body of Knowledge (PMBOK Guide) — Fifth Edition will enhance the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, in this level, the objective is the development of project control skills. COURSE: BMC 266 | 40 Hours | $745 037 | Jan 10 - Apr 4 | Online 038 | Jan 12 - Apr 6 | R | 6 - 9 pm | DT 036 | May 24 - 30 | WRF | 8:30 am - 5 pm | DT Prerequisite: BMC 299 Project Management: Level I; and, for online section, BMC 352 Learning Online (page 4)

COURSE: BMC 250 | 40 Hours | $595 011 | Jan 10 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

014 | Jan 31 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

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Courses PUBLIC RELATIONS Organizations, including corporations, government and not-for-profit, understand the important role of strategic communications in their success. This course is for you if you: are a beginning practitioner responsible for communications, work in conjunction with the communications team within your organization, or want to better understand the valuable contributions communications can make to organizations and the community. What is public relations and its various elements? What is its strategic role and how does it fit within a broader communications context, including marketing and advertising, research, and future trends?

RISK ASSESSMENT AND TREATMENT

RISK MANAGEMENT PRINCIPLES AND PRACTICES

Risk assessment processes help organizations to identify nonspeculative and speculative risks, and make decisions regarding whether risk treatment is needed. Gain a broad understanding of assessment and treatment techniques that can help an organization to prepare for, and effectively deal with, potential hazards or insurable risks. Understand a number of risk control techniques and their application to situations involving accidental loss to property, personnel, environment and income. Discuss emerging risks in social media, regulations, supply chain management, crime and cyber space.

Develop an enterprise-wide perspective of risk by applying risk management concepts to four major categories: hazard (insurable), operational, financial, and strategic. This course broadens our understanding of risk management from its traditional focus on accidental losses to include all risks an organization may face. Learn about global risk management standards such as ISO 31000 and the COSO ERM — Integrated Framework, and discuss various risk identification and analysis techniques in detail. Apply rudimentary analytical tools to assess financial risk in areas of financial leverage, liquidity risk, and capital investment risk. Risk oversight, monitoring, and assurance are discussed from the perspective of governance and internal control. This course relies heavily on insurance based content consistent with risk assessment and risk management principles.

COURSE: BMC 119 | 40 Hours | $595

COURSE: BMC 326 | 40 Hours | $595

034 | May 6 - Jun 10 | S | 8:30 am - 5 pm | DT

011 | Jan 17 - Apr 11 | T | 6 - 9 pm | DT 013 | Jan 17 - Apr 17 | Online 012 | May 2 - Jun 13 | TR | 6 - 9 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

RECRUITMENT AND SELECTION In the battle for talent, the recruitment and selection function takes on increased organizational significance. This course offers a comprehensive overview of recruitment and selection methods, tools, and resources. Topics include: internal and external recruitment, conventional and e-cruitment methods, interview methods and techniques, use of psychometric tools, referencing, employment contracts and a successful launch. COURSE: BMC 178 | 30 Hours | $495 062 | Feb 1 - Apr 5 | W | 6 - 9 pm | DT 063 | Mar 28 - Jun 5 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

COURSE: BMC 327 | 40 Hours | $595

RISK FINANCING Gain a broad overview of risk financing as one of numerous risk treatment options. Techniques for estimating hazard-related losses and transferring hazard loss through the use of insurance are examined. This course focuses on alternative financing techniques for hazard risk including insurance, selfinsurance, retrospective rating, captive insurance, and contractual risk transfer. Methods for transferring financial and hazard risk to capital markets are explored in detail. COURSE: BMC 182 | 40 Hours | $595 030 | Jan 16 - Apr 24 | M | 6 - 9 pm | DT 032 | Jan 17 - Apr 17 | Online 031 | May 1 - Jun 14 | MW | 6 - 9 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

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009 | Jan 17 - Apr 17 | Online 011 | Jan 19 - Apr 13 | R | 6 - 9 pm | DT 010 | Apr 22 - May 27 | S | 8:30 am - 5 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

SECURITY LAW This overview of the Canadian legal system emphasizes the legal matters of interest to security personnel. Topics include: the Canadian court system; criminal law and evidence; contract, company and real property law, including the protection of technology and information; labour law and collective bargaining; and laws regulating the security industry. COURSE: BMC 236 | 40 Hours | $595 012 | Jan 10 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

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STAKEHOLDER ENGAGEMENT

STRATEGIC SELLING

Stakeholder engagement is the involvement of a person, group or organization in a decision-making process. This is becoming increasingly important for organizations as their decisions can potentially impact key stakeholders. Stakeholder engagement is critical to the successful implementation of decisions and vital in the building of ongoing dialogue and relationships.

Learn effective relationship selling skills and how to build a strategic sales plan to help you win new business. Relationship selling skills build your client base and foster repeat business. The strategic selling plan provides action steps for moving forward. Use a real selling situation for your course project. New or experienced sales people, business professionals, and small business owners will find this course of interest.

COURSE: BMC 357 | 20 Hours | $445

COURSE: BMC 294 | 20 Hours | $445

002 | Feb 25 - Mar 11 | S | 8:30 am - 4 pm | DT

007 | Aug 15 - 17 | TWR | 8:30 am - 4 pm | DT

STRATEGIC PLANNING

STRESS AND FATIGUE MANAGEMENT

Learn the concepts and processes of strategic planning, and understand why it is essential for the success of your organization. Discover how to set strategic objectives and action plans in order to realize your mission. Experience a planning session firsthand from defining the vision to identifying the activities needed to meet stated outcomes. COURSE: BMC 161 | 40 Hours | $595 026 | Jan 17 - Apr 17 | Online Prerequisite: BMC 352 Learning Online (page 4)

STRATEGIC PLANNING FOR PUBLIC RELATIONS How is your company or organization managing its reputation? How is it building and managing relationships that determine its success? Strategic communications planning is the process of aligning communications with corporate strategies and organizational goals. It is the process of stepping away from daily concerns to consider how communications activities can best support and contribute to achieving an organization’s vision and objectives. Cultivate an understanding of strategic communication planning in keeping with established standards of professional excellence. Develop a communications strategy and tactical plans that will help you to create and leverage communication resources effectively to maximize relationships with stakeholders and minimize risk. COURSE: BMC 318 | 30 Hours | $495 005 | Jan 18 - Mar 22 | W | 6 - 9 pm | DT

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Research tells us that fatigue is four times more likely to cause workplace impairment than drugs or alcohol, and that stress impacts overall worker well-being and work performance. Learn to mitigate these hazards and improve workplace environments. Gain an understanding of the science and workplace factors influencing stress and fatigue. Learn strategies to recognize and assess stress and fatigue risks and learn how to implement current best practices to effectively manage these hazards. COURSE: BMC 350 | 30 Hours | $550 004 | Apr 4 - Jun 12 | Online Prerequisite: BMC 352 Learning Online (page 4)

BUSINESS PROCESS 403.220.2988 business.conted@ucalgary.ca Courses in this area are offered in collaboration with professional organizations. More information is available at conted.ucalgary.ca/designations. Click Procept Associates Ltd for information on Business Continuity Management. Click SatiStar Management Consulting for information on Lean Six Sigma Green Belt certification.

LEAN SIX SIGMA GREEN BELT TRAINING This five-day workshop teaches a globally-recognized methodology for rapidly and dramatically improving the output of their business processes. Participants learn how to improve their processes to maximize throughput, reduce costs and cycle time and improve overall quality. This methodology, used world-wide, provides a reliable approach for rapidly achieving world class business performance improvement. COURSE: PDS 233 | 35 Hours | $2,795 007 | Mar 6 - 10 | MTWRF | 8:30 am - 4:30 pm | Main

WRITING IN THE WORKPLACE Successful communicators know that effective writing is essential in a variety of professions. Develop your writing skills by working on correspondence, such as letters, memos, and email; as well as summaries and reports. Topics include: composition, writing clearly, grammar, sentence structure, writing across cultures, and ethical writing. Feedback on your writing is provided by peers as well as by the instructor. COURSE: WRI 150 | 40 Hours | $725 008 | Jan 10 - Apr 11 | T | 6 - 9 pm | DT 011 | Jan 10 - Mar 20 | Online 012 | Apr 4 - Jun 12 | Online 013 | May 23 - Jul 31 | Online 014 | May 8 - 12 | MTWRF | 8 am - 4:30 pm | DT 015 | Jul 17 - 21 | MTWRF | 8 am - 4:30 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

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Courses CHANGE MANAGEMENT NEW 403.220.2988 business.conted@ucalgary.ca Courses in this area may be taken on their own or for credit toward the Change Management Certificate. For more information on this new certificate, go to conted.ucalgary.ca/change

CHANGE MANAGEMENT THEORY AND APPLICATION NEW In the 21st century, organizations and workplaces experience constant change. Changes in leadership, organizational structure, operational systems and business culture impact business outcomes and the individuals involved. In this introduction to change theory, the underlying human behaviour elements and organizational processes will be integral as the focus is on the people impacted by change and those leading and managing it. Learn organizational change strategies through different lenses and frameworks, and examine interventions and tools to plan and manage the change process. Learn technique and tactics to facilitate change within an organization, through engaged processes.

CHANGE STRATEGY AND PLANNING

EMOTIONAL INTELLIGENCE: THE LEADER’S ADVANTAGE

Examine readiness for change at both the organizational level and the stakeholders’ level. Discuss a framework for planning change while ensuring accountability measures are in place for everyone involved. Consider the risks and financial costs associated with change and how they should affect an organization’s change plan, while aligning it with the organization’s goals, strategies and culture.

Good leaders use their emotional intelligence to increase their personal and interpersonal effectiveness. Emotional intelligence can be learned, developed, and enhanced. Discover your EQ, learn how to relate concepts and competencies of emotional intelligence to leadership effectiveness, and create practical strategies to foster your emotional intelligence in the workplace.

COURSE: BMC 359 | 20 Hours | $445

COURSE: BMC 115 | 15 Hours | $395

002 | Feb 25 - Mar 11 | S | 8:30 am - 4 pm | DT

030 | Mar 2 - 30 | R | 6 - 9 pm | DT 031 | Jul 17 - 18 | MT | 8:30 am - 4:30 pm | DT

CONFLICT MANAGEMENT Learn how to deal effectively with the conflicts that are frequently part of workplace life. Gain an understanding of your conflict management style and develop strategies and skills to deal with individual and team conflict situations. Improve relationships and increase personal productivity. These are the results that effectively managed conflict can provide. COURSE: BMC 212 | 20 Hours | $445 088 | Feb 9 - Mar 23 | R | 6 - 9 pm | DT 089 | Apr 18 - Jun 5 | Online 090 | Jul 11 - Aug 1 | TR | 6 - 9 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

EMPLOYEE COMMUNICATIONS Learn how to align appropriate communication methods with audience information needs, cultivate desired leader behaviour as a powerful message-sharing technique, serve as an internal consultant to project teams and business units, and evaluate desired communication outcomes, and more. This course will be of interest to both communications and human resources professionals. Proficiency: A solid understanding of the public relations function or the Public Relations course. COURSE: BMC 242 | 20 Hours | $445 011 | Jul 25 - 27 | TWR | 8:30 am - 4 pm | DT

COURSE: BMC 358 | 20 Hours | $445 002 | Jan 14 - Feb 11 | S | 8:30 am - 4 pm | DT 003 | Apr 18 - Jun 5 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

I was promoted from a generalist role to an HR manager as a direct result of completing the Human Resource Management Certificate. Lisa Graham. Graduate. Human Resource Management Certificate.

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EVALUATING AND SUSTAINING CHANGE To sustain any change initiative, stakeholders have to truly adopt the change. Discuss methods for reinforcing new behaviours and processes and establishing guidelines that lead to a change-friendly culture that promotes growth. Focus equally on the crucial phases of managing a change process including completion of change management efforts, evaluation of expected outcomes, and reporting. Explore methods for monitoring and measuring change results. Learn how to apply current models of reporting to stakeholders and discuss how to communicate plans for sustaining change. COURSE: BMC 361 | 20 Hours | $445 001 | May 16 - Jun 27 | T | 6 - 9 pm | DT

HUMAN BEHAVIOUR IN ORGANIZATIONS Improved understanding of human behaviour in organizations enhances your effectiveness, and influences the development and operation of your workplace. Topics include: your own behaviour and its impact on others, mentoring, culture, structure, the decisionmaking process, employee relations, productivity, and ethical issues. COURSE: BMC 172 | 40 Hours | $595 200 | Jan 17 - Apr 17 | Online 197 | Jan 18 - Apr 12 | W | 6 - 9 pm | DT 198 | Feb 21 - Apr 4 | TR | 6 - 9 pm | DT 201 | Apr 25 - Jul 24 | Online 202 | Jun 12 - 16 | MTWRF | 8:30 am - 5 pm | DT 203 | Aug 14 - 18 | MTWRF | 8:30 am - 5 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

IMPLEMENTING CHANGE Learn the necessary elements required to lead the implementation of a change plan from initiation to execution. Focus on communication with involved parties and discuss the rationale behind change and the phases in the change process. Examine readiness for change at both the organizational level and the individual stakeholder’s level. Discuss a framework for developing a strategy for facilitating change within an organization through engaged processes. Consider change risks, sponsorship alignment, stakeholder engagement and financial costs associated with change. Explore how these aspects affect an organization’s change plan and the importance of aligning with the organization’s goals, strategies and culture. Learn how to use a collaborative approach to change while managing the activities of the change team. COURSE: BMC 360 | 20 Hours | $445 001 | Mar 28 - May 9 | T | 6 - 9 pm | DT 002 | Aug 15 - 17 | TWR | 8:30 am - 4 pm | DT

PROJECT MANAGEMENT: LEVEL I This overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK Guide) — Fifth Edition. The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for scope, time, cost, and risk management, with quality, human resources, communications, procurement, and stakeholder management also included. COURSE: BMC 299 | 40 Hours | $745 044 | Jan 10 - Apr 4 | Online 045 | Jan 10 - Apr 4 | T | 6 - 9 pm | DT 046 | Jan 16 - 24 | MTW | 8:30 am - 5 pm | DT 047 | Feb 25 - Mar 25 | S | 8:30 am - 5 pm | DT 042 | Apr 18 - May 30 | TR | 6 - 9 pm | DT 043 | Apr 24 - May 2 | MTW | 8:30 am - 5 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

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COMPUTER AND BUSINESS TECHNOLOGY 403.220.2988 business.conted@ucalgary.ca This area includes a wide array of computer and business technology related courses. Each of these courses is eligible for credit in one or more of the following programs. CERTIFICATE PROGRAMS: · · · · · · · · · ·

Business Intelligence and Analytics Database Administration Document Management Front-End Web Development Graphic Design IT Fundamentals Integrated Digital Media .NET Application Development Office Applications Video Game Development for Secondary School Students · Video Production Students are advised to review their own certificate requirements to ensure their selected course is eligible for credit. For details, go to conted.ucalgary.ca/certificates DESIGNATION PROGRAM: In collaboration with Procept Associates Ltd: · ITIL V3 Foundation Certificate in IT Service Management For information, go to conted.ucalgary. ca/designations, see Procept Associates Ltd and click on IT Service Management.

ADOBE ILLUSTRATOR In this course, the key features of Illustrator will be covered, including how to use the core drawing and shape tools, the transformation and reshaping features, text, the Pen tool, and exporting and printing files. COURSE: ICT 437 | 30 Hours | $825 034 | Jan 10 - Mar 14 | T | 6 - 9 pm | Main 035 | Jan 10 - Mar 14 | T | 6 - 9 pm | Online

TO REGISTER: PAGE 1 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU


Courses ADOBE ILLUSTRATOR ADVANCED

ADOBE PHOTOSHOP ADVANCED

Discover the versatility of vector illustration and design in this advanced Adobe Illustrator course. Go beyond the basics of digital illustration, such as advanced 3D effects, perspective drawing, and combining Illustrator with other Adobe applications. Explore developing digital graphic design projects and mastering the colour harmonies, professional logo design, gradient mesh, and graphs and pictographs. Finally, develop your creativity in designing Web interface, wireframe, colour and graphics, Web style guidelines, and banner animation.

Adobe Photoshop Advanced is a project-based course that explores the advanced application techniques including: creating special effects, advanced layer techniques, professional portrait retouching, designing with multiple images, working with 3D images, creating Webpage navigation, wireframing and making GIF animations. Realworld projects and case studies will provide a mastery of skills from intermediate to advanced levels.

COURSE: ICT 665 | 30 Hours | $825 009 | Apr 13 - Jun 15 | R | 6 - 9 pm | Main 010 | Apr 13 - Jun 15 | R | 6 - 9 pm | Online Prerequisite: ICT 437 Adobe Illustrator

ADOBE INDESIGN This course examines the essential capabilities of InDesign by learning the workspace and features; creating documents and managing pages; using text, graphics and colour; formatting, managing and transforming objects and more. COURSE: ICT 578 | 30 Hours | $875 024 | Apr 12 - Jun 14 | W | 6 - 9 pm | Online Prerequisites: ICT 436 Adobe Photoshop; and, ICT 437 Adobe Illustrator

ADOBE PHOTOSHOP This course examines the essential capabilities of Photoshop, from correcting colour to retouching portraits, navigation, resolution, cropping, selecting, printing, making web graphics, and providing in-depth information and real-world context needed by serious students who want to master this application.

COURSE: ICT 664 | 30 Hours | $875 009 | Apr 11 - Jun 13 | T | 6 - 9 pm | Main 010 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online Prerequisite: ICT 436 Adobe Photoshop

ADVANCED DATA TRANSFORMATION This course will provide instruction on architecture decisions when approaching a BI system, how to choose your technology and approach, building systems for growth and scalability, and ETL best practices. Real examples will be presented and students will develop a set of tools to help assess and make decisions regarding the technical architecture of a BI solution. COURSE: ICT 772 | 30 Hours | $975 002 | Apr 10 – Jun 26 | M | 6 - 9 pm | Main Prerequisites: ICT 704 Building a Data Warehouse ; or, ICT 706 Data Preparation and Dimensional Modeling

AGILE SOFTWARE DEVELOPMENT This course introduces students to Agile Software Development principles and processes with an emphasis on Scrum.

BUILDING ADVANCED WEB APPLICATIONS WITH ASP .NET AND C# Expand essential skills building web applications using Microsoft .NET technology acquired in the prerequisite course, ICT 713, into the areas of incorporating ADO.NET database programming into ASP.NET, programming and using web services, and exploring modern approaches to web programming with Ajax applications and ASP.NET MVC. COURSE: ICT 715 | 30 Hours | $825 001 | Apr 13 - Jun 15 | R | 6 - 9 pm | Online Prerequisite: ICT 713 Building Web Applications with Microsoft ASP.NET and C#

BUILDING DATABASE APPLICATIONS WITH MICROSOFT ADO.NET AND C# This course provides students with the essential skills to build database applications using modern development technologies and practices. COURSE: ICT 714 | 30 Hours | $825 005 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online Prerequisites: ICT 128 Relational Databases Fundamentals; and, ICT 710 Computer Programming Level 1

BUILDING WEB APPLICATIONS WITH MICROSOFT ASP.NET AND C# This course provides students with the essential skills to build web applications using modern development technologies and practices. COURSE: ICT 713 | 30 Hours | $825 005 | Jan 11 - Mar 15 | W | 6 - 9 pm | Online Prerequisite: ICT 580 HTML5 and CSS3; and, ICT 710 Computer Programming Level 1

COURSE: ICT 716 | 30 Hours | $825 002 | Jan 9 - Mar 20 | M | 6 - 9 pm | Main

COURSE: ICT 436 | 30 Hours | $825 052 | Jan 11 - Mar 15 | W | 6 - 9 pm | Main 053 | Jan 11 - Mar 15 | W | 6 - 9 pm | Online

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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BUSINESS ANALYTICS INTRODUCTION

COMPUTER PROGRAMMING LEVEL 2

This course explores business analytics techniques to formulate and solve business problems and to support managerial decision making. Students will learn how to use and apply Excel and Excel addins to solve business problems.

This course is the second in a series of three computer programming courses that introduces students to the C# programming language, Visual Studio, the .NET framework, software development processes, and Agile methodologies.

COURSE: ICT 771 | 30 Hours | $975

COURSE: ICT 711 | 30 Hours | $825

001 | Apr 12 - Jun 14 | W | 6 - 9 pm | Main 002 | Apr 12 - Jun 14 | W | 6 - 9 pm | Online

013 | Apr 11 - Jun 13 | T | 6 - 9 pm | Main 014 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online Prerequisite: ICT 710 Computer Programming Level 1

BUSINESS INTELLIGENCE SELF-SERVICE This course focuses on the selfservice approach to BI. Students will learn the tools and applications that allow business managers to create personalized reports and analytical queries. Focus will be given to standard reporting tools, advanced spreadsheet and dash boarding with some attention given to OLAP technologies. COURSE: ICT 701 | 30 Hours | $975 007 | Apr 11 - Jun 13 | T | 6 - 9 pm | Main 008 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online

COMPUTER PROGRAMMING LEVEL 1

“

I already have a degree in computer science, but upgrading and updating is essential in this field. My new credentials show that I'm staying on top of changes in the industry. Shawna Hansen. Graduate. Certificate in .NET Development. Certificate in IT Fundamentals.

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This course is the first in a series of three computer programming courses that introduces students to the fundamentals of the C# programming language, the Visual Studio Integrated Development Environment and the .NET framework. Students will also be introduced to the Software Development Lifecycle and Agile development methodologies. COURSE: ICT 710 | 30 Hours | $825 015 | Jan 12 - Mar 16 | R | 6 - 9 pm | Main 016 | Jan 12 - Mar 16 | R | 6 - 9 pm | Online

CORPORATE DOCUMENTATION CONTROL Corporate Documentation Control is designed to educate individuals on the requirements of managing corporate governance documentation. COURSE: ICT 743 | 30 Hours | $825 003 | Apr 11 - Jun 13 | Online

DATA ANALYSIS AND PRESENTATION In this course, students will learn to create useful analysis for the business within a functional reporting framework. Also, students will learn to gather the right requirements and ask the right business questions to create dashboards and reports for presenting the results of business analysis using the MAD framework. COURSE: ICT 707 | 30 Hours | $975 003 | Apr 13 - Jun 15 | R | 6 - 9 pm | Main 004 | Apr 13 - Jun 15 | R | 6 - 9 pm | Online

DATA MODELING FOR IT PROJECTS This course will introduce students to the various skills and techniques that are used to model relational databases. COURSE: ICT 287 | 30 Hours | $825 008 | Apr 12 - Jun 14 | W | 6 - 9 pm | Online

TO REGISTER: PAGE 1 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU


Courses DATA PREPARATION AND DIMENSIONAL MODELING

GATHERING REQUIREMENTS FOR BI PROJECTS

This course will help business and technical people, providing training and exposure that is necessary for both development and the effective use of common data systems.

This course will introduce students to the tools, techniques and best practices that are used to define and manage business requirements for Business Intelligence projects.

COURSE: ICT 706 | 30 Hours | $975

COURSE: ICT 705 | 30 Hours | $975

001 | Jan 10 - Mar 14 | T | 6 - 9 pm | Main 002 | Jan 10 - Mar 14 | T | 6 - 9 pm | Online Prerequisite: ICT 128 Relational Databases Fundamentals

005 | Jan 12 - Mar 16 | R | 6 - 9 pm | Main 006 | Jan 12 - Mar 16 | R | 6 - 9 pm | Online

DIGITAL PRODUCT DESIGN In the current digital culture, output is viewed as products and clients are users. Products might be websites, apps or wikis that are consumed on a variety of devices including smartphones, tablets, desktops and TV’s. COURSE: ICT 667 | 30 Hours | $825 003 | Apr 10 - Jun 26 | M | 6 - 9 pm | Online Prerequisites: ICT 436 Adobe Photoshop; and, ICT 437 Adobe Illustrator

Document Management Principles is designed to educate individuals in the technical elements and best practices of applied project document management. COURSE: ICT 742 | 30 Hours | $825 002 | Jan 17 - Mar 21 | Online

FACILITY DOCUMENTATION CONTROL Facility Documentation Control will establish the groundwork required to manage incoming documentation to a facility pre, post and during construction as well as understand how to control documentation created on a site. COURSE: ICT 747 | 30 Hours | $825 002 | Jan 19 - Mar 23 | Online

This course will begin with a brief review of JavaScript basics and jump right into the object-oriented nature of the language, it will then continue with an exploration of JavaScript design patterns and end with an advanced look at some of the more popular framework libraries like jQuery as well as HTML5 JavaScript API. COURSE: ICT 443 | 30 Hours | $825

HTML5 AND CSS3 HTML5 and CSS3 introduces students to current web standards, design, and development practices, with emphasis on usability, cross-browser compatibility, accessibility, search engine optimization, and responsive web design. Students learn how to separate defining web page’s contents (HTML5) from presentation concerns (CSS3), and become familiar with a variety of tools in both areas. COURSE: ICT 580 | 30 Hours | $825 020 | Jan 12 - Mar 16 | R | 6 - 9 pm | Online

DOCUMENT MANAGEMENT PRINCIPLES

JAVASCRIPT ADVANCED

HTML5 AND CSS3 WITH JQUERY This course has been designed to introduce students who already have a basic background in HTML, CSS and JavaScript, to the current methodologies of responsive web design and progressive enhancement that will help you to deliver the best possible web experience to the widest possible audience. COURSE: ICT 581 | 30 Hours | $825 011 | Apr 12 - Jun 14 | W | 6 - 9 pm | Main Prerequisite: ICT 580 HTML5 and CSS3; and, ICT 442 JavaScript and the DOM

HISTORY OF VIDEO PRODUCTION A theoretical and technical understanding of the history, theory and art form of motion picture and new media technologies is key to learning critical concepts of the moving image.

011 | Apr 11 - Jun 13 | T | 6 - 9 pm | Online Prerequisites: ICT 442 JavaScript and the Dom; and, ICT 580 HTML5 and CSS3

JAVASCRIPT AND THE DOM JavaScript has become one of the most important and in-demand programming languages in the web development industry. Whether one writes JavaScript code from scratch or uses JavaScript libraries such as JQuery, and AngularJS, almost all modern websites employ JavaScript today. This course has been designed for anyone who needs to do front-end web development with JavaScript. This includes web designers who use HTML and CSS and would like to build rich Internet applications and server-side developers who use languages like PHP, ASP.NET or Ruby on Rails and would to add JavaScript programming to their skill sets. COURSE: ICT 442 | 30 Hours | $825 016 | Jan 10 - Mar 14 | T | 6 - 9 pm | Online Prerequisite: ICT580 HTML5 and CSS3

MICROSOFT ACCESS LEVEL 1 Microsoft Access Level 1 has been designed to re-enforce workforce skills. Students learn to create and manage a database, and build tables and forms. Students will work on real-world problems like the ones they will encounter in the workforce ensuring they are ready for real professional challenges. COURSE: ICT 420 | 14 Hours | $575 029 | Jan 18 - 25 | W | 8:30 am - 4:30 pm | Main

COURSE: ICT 560 | 30 Hours | $825 008 | Apr 13 - Jun 15 | W | 6 - 9 pm | Main

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MICROSOFT ACCESS LEVEL 2 Microsoft Access Level 2 teaches students how to use advanced commands to work with forms, reports, designing tables, and manipulating queries. Students will learn a variety of commands, functions, and database capabilities. COURSE: ICT 421 | 14 Hours | $575 024 | Feb 21 - 28 | T | 8:30 am - 4:30 pm | Main Prerequisite: ICT 420 Microsoft Access Level 1

MICROSOFT ACCESS LEVEL 3 Microsoft Access Level 3 teaches students how to use advanced commands to work with forms, reports, designing tables, manipulating queries, as well as using subforms or subreports. Students will learn a variety of commands, functions, and database capabilities. COURSE: ICT 422 | 14 Hours | $575 021 | Apr 20 - 27 | R | 8:30 am - 4:30 pm | Main Prerequisite: ICT 420 Microsoft Access Level 1; and, ICT 421 Microsoft Access Level 2

MICROSOFT EXCEL LEVEL 1 Microsoft Excel Level 1 has been designed to reinforce workforce skills. Students learn to create and edit professional-looking spreadsheets for a variety of purposes and situations. Students work on real-world problems like the ones they will encounter in the workplace ensuring they are ready for real professional challenges. COURSE: ICT 415 | 14 Hours | $575 057 | Apr 19 - 26 | W | 8:30 am - 4:30 pm | Main

MICROSOFT EXCEL LEVEL 2 Microsoft Excel Level 2 teaches students how to apply basic skill sets along with some intermediate to advanced functions to manage and audit numerical reports. Students will learn to create and manipulate charts, work with different types of graphics, look at various methods of analyzing, organizing, linking and sharing workbooks, learn to use advanced formatting features. COURSE: ICT 416 | 14 Hours | $575 053 | May 4 - 11 | R | 8:30 am - 4:30 pm | Main Prerequisite: ICT 415 Microsoft Excel Level 1

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“

I had to work hard and I had to focus to get through the program, but it was a very good experience for me. And now, I recommend this program to others. Gerardo Arzola. Graduate. Certificate in Database Administration.

MICROSOFT EXCEL LEVEL 3 Microsoft Excel Level 3 teaches the information worker how to work with different types of documents using a variety of core and intermediate features to create and edit professional-looking spreadsheets for a variety of purposes and situations. Students will look at productivity tools to increase data entry, features to enable collaboration with others, and use various commands to analyze large numerical reports.

MICROSOFT MACROS AND VBA LEVEL 2 Microsoft Macros and VBA Level 2 continues from Level 1 exploring the advanced features of VBA programming. Students will learn how to write programs that control Microsoft Excel. You will receive dozens of example macros that will provide you with practical, businessoriented tools that you can use right away to improve your productivity.

COURSE: ICT 417 | 14 Hours | $575

COURSE: ICT 428 | 14 Hours | $625

030 | Jun 8 - 15 | R | 8:30 am - 4:30 pm | Main Prerequisite: ICT 415 Microsoft Excel Level 1; and, ICT 416 Microsoft Excel Level 2

027 | Jun 6 - 13 | T | 8:30 am - 4:30 pm | Main Prerequisite: ICT 427 Microsoft Macros and VBA Level 1

MICROSOFT MACROS AND VBA LEVEL 1

MICROSOFT OUTLOOK LEVELS 1 AND 2

Take full advantage of Microsoft Office suite by automating routine tasks. No matter which application you’re using, there are some tasks you perform dozens of times, such as typing a section of text, running a series of menu commands, or formatting a document in a particular way. Learn how to accomplish the same tasks by incorporating them into a macro that requires just a few mouse clicks or keystrokes.

Microsoft Outlook Levels 1 and 2 teaches how to: create, edit, send and manage messages; use features for tracking; manage attachments; manage email folders; create signatures; create and modify appointments, meetings, contacts, notes and tasks; work with data files; create search folders; manage auto replies; use RSS; manage security; share calendar and contacts. COURSE: ICT 454 | 14 Hours | $525 020 | Jan 31 - Feb 7 | T | 8:30 am - 4:30 pm | Main

COURSE: ICT 427 | 14 Hours | $625 030 | Feb 22 - Mar 1 | W | 8:30 am - 4:30 pm | Main

TO REGISTER: PAGE 1 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU


Courses MICROSOFT POWERPOINT LEVELS 1 AND 2

MICROSOFT SQL SERVER ADMINISTRATION LEVEL 1

MICROSOFT SHAREPOINT LEVELS 1 AND 2

Learn to create and manage presentations. Topics include: add and edit text; create templates; add and modify slides layouts and themes; add and modify WordArt, graphics, shapes or illustrations, SmartArt, tables and charts; create and modify slide masters; add, remove and create custom animations; use slideshow features; create a presentation from an outline; import slides; insert hyperlinks, media clips and sounds; view and manage markups and comments; add signatures and security; remove hidden data; create self-running presentations and publish to a web server.

This course introduces students to the fundamentals of managing and administering SQL servers and databases. Topics include SQL Server installation and configuration, server and data security, backup/restore and server automation.

Students will learn how to create and format content, manage SharePoint sites, participate in user communities, configure and consume site search results, and integrate SharePoint services with Microsoft Office applications.

COURSE: ICT 680 | 30 Hours | $975

COURSE: ICT 674 | 14 Hours | $575

009 | Jan 11 - Mar 15 | W | 6 - 9 pm | Main 010 | Jan 11 - Mar 15 | W | 6 - 9 pm | Online Prerequisites: ICT 128 Relational Databases Fundamentals; and, ICT 678 Microsoft SQL Server Development Level 1

011 | Jun 7 - 14 | W | 8:30 am - 4:30 pm | Main

COURSE: ICT 456 | 14 Hours | $525 021 | May 3 - 10 | W | 8:30 am - 4:30 pm | Main

MICROSOFT PROJECT LEVELS 1 AND 2 Microsoft Project Levels 1 and 2 teaches robust project management tools with the right blend of usability, power, and flexibility, so the user can manage projects more efficiently and effectively. Stay informed and control project work, schedules, and finances; keep project teams aligned; and be more productive through integration with familiar Microsoft Office system programs, powerful reporting, guided planning, and flexible tools. Learn to better organize projects and people. Discover core tools to manage schedules and resources independently. COURSE: ICT 582 | 14 Hours | $575 013 | Feb 8 - 15 | W | 8:30 am - 4:30 pm | Main

MICROSOFT SQL SERVER ADMINISTRATION LEVEL 2 This course builds upon the concepts learned in the SQL Server Administration Level 1 course and explores the more advanced topics involved in SQL Server administration and management. Topics include server high availability, auditing, performance monitoring and indexing. COURSE: ICT 681 | 30 Hours | $975 009 | Apr 13 - Jun 15 | R | 6 - 9 pm | Main 010 | Apr 13 - Jun 15 | R | 6 - 9 pm | Online Prerequisites: ICT 128 Relational Database Fundamentals; ICT 678 SQL Server Development Level 1; and, ICT 680 Microsoft SQL Server Administration Level 1

MICROSOFT SQL SERVER DEVELOPMENT LEVEL 2 This course builds on the basic principles of the Transact-SQL (T-SQL) programming language, allowing you to dive deeper into data and produce critical business information. Topics include how to write stored procedures, functions and triggers as well as producing XML data. In addition, the .NET Common Language Runtime (CLR) is introduced. COURSE: ICT 679 | 30 Hours | $925 008 | Jan 9 - Mar 20 | M | 6 - 9 pm | Online Prerequisites: ICT 128 Relational Databases Fundamentals; and, ICT 678 Microsoft SQL Server Development Level 1

MICROSOFT WORD LEVEL 1 This course teaches students how to create and edit documents, save, open and close documents, apply formatting options, set tabs and indents, change the view mode, manipulate the text using features such as copy/paste, and preview/print documents. COURSE: ICT 412 | 14 Hours | $525 022 | Jan 17 - 24 | T | 8:30 am - 4:30 pm | Main

MICROSOFT WORD LEVEL 2 Microsoft Word Level 2 teaches students intermediate skills that can be combined with basic skills to create more complex documents. Students will learn features such as creating and formatting tables, inserting and modifying pictures or shapes, learn what merging means in relation to mass mailings, and look at different ways of sharing documents with others. COURSE: ICT 413 | 14 Hours | $525 022 | Feb 9 - 16 | R | 8:30 am - 4:30 pm | Main Prerequisite: ICT 412 Microsoft Word Level 1

MICROSOFT WORD LEVEL 3 Microsoft Word Level 3 teaches students how to use a variety of intermediate and advanced features to create and format business documents such as online forms, personalized mailings, or cites reference sources. Students will learn about automating tasks using merge features, referencing sources used in a document, organizing information by sorting and outlining, protecting documents, and collaborating on documents with others. COURSE: ICT 414 | 14 Hours | $525 019 | May 2 - 9 | T | 8:30 am - 4:30 pm | Main Prerequisite: ICT 413 Microsoft Word Level 2

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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MOTION GRAPHICS This course explores the emerging world of film and television visual effects production using Adobe AfterEffects. Students will learn to create and animate text, images, and video for web, TV, and digital displays. Students should have access to a digital video camera and the ability to connect it to a computer to capture footage. COURSE: ICT 554 | 30 Hours | $875 005 | Jan 12 - Mar 16 | R | 6 - 9 pm | Online Prerequisite: ICT 551 Video Production

PROGRAM STRATEGY FOR BI PROJECTS This course will focus on the value of Business Intelligence (BI) Programs and how their success is defined in an organization. A BI program consists of multiple projects that are planned and defined based on the long term goals of the company. In order to be successful, it is important to avoid the problems that commonly plague BI programs and projects. This course will help students identify common pitfalls and help give students the tools to properly plan a project or program and limit the consequences when problems occur. COURSE: ICT 773 | 30 Hours | $975 001 | Jan 11 - Mar 15 | W | 6 - 9 pm | Main

RELATIONAL DATABASES FUNDAMENTALS

VIDEO GAME DEVELOPMENT LEVEL 2

This course introduces students to the principles behind designing a well formed relational database management system (RDMS) that optimizes the storage and retrieval of data. In addition, students will learn how to utilize the SQL language for creating, manipulating and securing the various database objects that are used in a RDMS.

This intermediate course builds on the programming, visual and game design fundamentals introduced in level one, and introduces students to planning games and adapting programming concepts with increased independence.

COURSE: ICT 128 | 30 Hours | $825

Note: This course is intended for students 13 - 16 years of age. Video Game Development courses are also offered as summer camps, See page 81.

035 | Jan 10 - Mar 14 | T | 6 - 9 pm | Main 036 | Jan 10 - Mar 14 | T | 6 - 9 pm | Online 037 | Apr 10 - Jun 26 | M | 6 - 9 pm | Main 038 | Apr 10 - June 26| M | 6 - 9 pm | Online

COURSE: ICT 722 | 60 Hours | $725

USER EXPERIENCE DESIGN

VIDEO GAME DEVELOPMENT LEVEL 3

Elements of user experience design include visual and graphic design, communication design, information design, interaction design, interface design, usability and accessibility. COURSE: ICT 564 | 30 Hours | $825 005 | Jan 9 - Mar 20 | M | 6 - 9 pm | Main 006 | Jan 9 - Mar 20 | M | 6 - 9 pm | Online

VENDOR DOCUMENTATION CONTROL Vendor Documentation Control is designed to educate individuals in setting standards for submitting and receiving documentation created as a result of an order placement. COURSE: ICT 744 | 30 Hours | $825 003 | Apr 13 - Jun 15 | Online

004 | Jan 7 - Mar 18 | S | 9 am - 4 pm | Main Prerequisite: ICT 721 Video Game Development Level 1

This final course builds on the programming, visual and game design fundamentals introduced in levels one and two, supports students in planning and developing independent game projects, and introduces students to the necessary organizational and programming skills involved in sharing their games on the web and on mobile devices. Note: This course is intended for students 13 - 16 years of age. Video Game Development courses are also offered as summer camps, See page 81.

COURSE: ICT 723 | 60 Hours | $725 003 | Apr 8 - Jun 24 | S | 9 am – 4 pm | Main Prerequisite: ICT 722 Video Game Development Level 2

“

For me, both ways of learning, online and in the classroom, were fantastic and I would do them both again. Carlos Palacios-Fernandez. Graduate. Certificate in IT Fundamentals.

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TO REGISTER: PAGE 1 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU


Courses VIDEO PRODUCTION ADVANCED This course is designed for professionals who are looking to master advanced techniques in video production using Adobe Premiere Pro. Students will learn advanced techniques in editing videos, including working with graphics and text, video effects, compositing, digital audio, animation, and introduction to motion graphics techniques. Students will need access to a digital video camera and the ability to connect it to a computer to capture footage. COURSE: ICT 553 | 30 Hours | $825 005 | Apr 10 - Jun 26 | M | 6 - 9 pm | Main Prerequisite: ICT 551 Video Production

VIDEO PRODUCTION TECHNIQUES A thorough foundation in video production techniques is needed in order to successfully produce video in a variety of settings. Students will learn the skills of pre-production, production and post-production for non-fiction and narrative filmmaking. COURSE: ICT 552 | 30 Hours | $825 005 | Jan 12 - Mar 16 | R | 6 - 9 pm | Main Prerequisite: ICT 551 Video Production

CONFLICT RESOLUTION 403.220.2988 business.conted@ucalgary.ca The following courses are offered in collaboration with the Justice Institute of British Columbia School of Community & Social Justice and Centre for Conflict Resolution and may be used for credit towards the JIBC Certificate in Conflict Resolution, with specializations in Negotiation, Mediation, or Family Mediation. An Associate Certificate in Workplace Conflict is also available. More information is available at conted.ucalgary.ca/conflictresolution

ART OF REFRAMING In this intensive one-day skillbuilding course, you will learn how to identify problematic conflict frames wherever and whenever they occur, and practise providing reframing that leads toward resolution. More than merely changing language, reframing can shift the entire perception of an approach to the conflict. As one of the most powerful tools available, reframing can be used effectively in every phase of conflict discussion, from building an atmosphere to identifying issues, exploring interests and reaching agreement.

ASSERTING YOURSELF IN CONFLICT SITUATIONS This course addresses assertiveness in a variety of challenging situations and gives you opportunities to practise improving and maintaining an assertive style under pressure. Whether you are negotiating an important issue, expressing your thoughts and feelings in a conflict or standing firm under pressure, the ability to assert yourself is crucial to reaching outcomes that work for you. In conflict situations, it can be especially difficult to maintain an assertive stance rather than overreacting or selling yourself short. COURSE: PDS 004 | 14 Hours | $435 021 | Jan 31 - Feb 1 | TW | 8:30 am - 4:30 pm | DT

BUILDING YOUR COMMUNICATION TOOLBOX Focus intensively on communication theory and skills that are the building blocks of mediating, negotiating or resolving interpersonal conflict. Skills are demonstrated and then you will have the opportunity to practise in short exercises involving conflict situations. Specific skills include non-defensive listening, questioning, reframing and assertive speaking. COURSE: PDS 173 | 14 Hours | $435 021 | Mar 21 - 22 | TW | 8:30 am - 4:30 pm | DT 022 | Jun 13 - 14 | TW | 8:30 am - 4:30 pm | DT

COURSE: PDS 013 | 7 Hours | $235

CONFLICT DYNAMICS IN GROUPS

009 | May 26 | F | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution; PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I or PDS 006 Mediation Skills Level I.

Conflict in a team situation is challenging and team members need strategies for positive resolutions. As an effective team member, you need to identify the dynamics at play in the team, and learn and practise strategies for intervening to move the group towards resolution. Through role-play, case analysis and discussion, you will build your understanding of group role functions and problematic behaviours. You will practise a collaborative conflict resolution process. COURSE: PDS 229 | 14 Hours | $435 006 | Mar 7 - 8 | TW | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I or PDS 006 Mediation Skills Level I

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DEALING WITH ANGER This course builds on the material in Foundations of Collaborative Conflict Resolution and Foundations of Collaborative Conflict Resolution: Workplace Focus, and presents theory, skills and approaches for managing one’s own angry feelings and behaviours, and responding to anger in others. Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. Topics such as anger triggers, self-management, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters are explored. Emphasis is on self-awareness and skill development through small-group exercises. COURSE: PDS 007 | 21 Hours | $610 013 | Apr 25 - 27 | TWR | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and PDS 185 Negotiation Skills Level I recommended

DEFINING ISSUES AND SETTING THE AGENDA Now expanded to include negotiation as well as mediation, this two-day elective focuses on Stage 2 of the model. Using a variety of video, demonstration and in-the-moment examples, you will learn how to sift through the dynamics, the emotion and the way people express themselves in order to clearly isolate issues that should form the agenda. You will learn how to ask the kinds of questions that clarify themes and issues, how to summarize to provide focus and how to get agreement on the agenda. You will have lots of opportunity to practise. COURSE: PDS 021 | 14 Hours | $435 008 | Feb 14 - 15 | TW | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I, or PDS 006 Mediation Skills Level I

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FOUNDATIONS OF COLLABORATIVE CONFLICT RESOLUTION: WORKPLACE FOCUS Dealing effectively with workplace conflicts is a key competency for success in any job. This foundation course offers you effective and practical tools for resolving conflicts collaboratively in the workplace. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through structured exercises and simulations. COURSE: PDS 002 | 21 Hours | $610 028 | Jan 24 - 26 | TWR | 8:30 am - 4:30 pm | DT 029 | Apr 4 - 6 | TWR | 8:30 am - 4:30 pm | DT 030 | May 9 - 11 | TWR | 8:30 am - 4:30 pm | DT

MANAGING THE HOSTILE INDIVIDUAL NEW Discover alternatives for managing hostile individuals constructively. Many people find themselves the target of hostile or aggressive behaviour in the workplace. Dealing with these encounters requires emotional energy and frequently results in increased stress. Discuss risk factors and ways to ensure personal safety. Learn to identify factors that escalate the level of hostility, as well as personal responses to hostile behavior. Learn and practise a model for defusing hostility and increase your skills in constructively confronting problem behaviour. COURSE: PDS 236 | 14 Hours | $650 001 | Jun 20 - 21 | TW | 8:30 am - 4:30 pm | DT

MEDIATION SKILLS LEVEL I This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions, and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will mediate simulated disputes involving coworkers, customers, committee members, neighbours, parents/ teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches. COURSE: PDS 006 | 21 Hours | $610 019 | May 23 - 25 | TWR | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I recommended

MEDIATION SKILLS LEVEL II Building on the mediation process and skills learned in Mediation Skills Level I, this course moves to more challenging, complex and emotionally charged situations. Skills, theory and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics and adapting the mediation process to meet the needs of participants. You will discuss the development of a personal mediating style, legal and ethical issues in the mediation field, and caucusing. Emphasis is on skill development through simulated mediations, with assistance and feedback from trained coaches. COURSE: PDS 012 | 35 Hours | $975 010 | Jun 5 - 9 | MTWRF | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I, PDS 006 Mediation Skills Level I, and PDS 007 Dealing With Anger

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Courses NEGOTIATING WITH DIFFICULT PEOPLE: MAKING IT HARD TO SAY NO

RESOLVING CONFLICT ON THE FRONTLINE: DEMONSTRATING LEADERSHIP AT WORK

This course helps you understand your own reactions to difficult situations and develop skills to overcome the obstacles to reaching successful agreements. At one time or another, everyone has had to negotiate with aggressive, critical or argumentative people. Decisionmaking and implementation are often derailed by entrenched, negatively focused, reactive responses to change and diversity. Trying to resolve issues with people whose behaviour we find challenging often brings us to the limits of our patience and interpersonal skill.

All members of organizations are expected and often required to handle workplace conflicts effectively, yet this can be a challenging task. This course will give you knowledge and skills for assessing workplace conflict, determining whether a collaborative process or a more formal intervention process is needed and choosing the best intervention approach. You will practise analyzing workplace conflicts, and using a collaborative process to intervene as a third party. You will learn to demonstrate leadership in addressing conflict in ways that move all people involved towards mutually agreeable solutions.

COURSE: PDS 018 | 14 Hours | $435 009 | Mar 14 - 15 | TW | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I

NEGOTIATION SKILLS LEVEL I Learn to prepare for negotiations, assess your alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes. Collaborative or interest-based negotiation aims for agreements that respond to the interests of both parties. Emphasis is on simulated negotiations assisted by trained coaches. COURSE: PDS 185 | 21 Hours | $610 027 | Feb 7 - 9 | TWR | 8:30 am - 4:30 pm | DT 028 | May 16 - 18 | TWR | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus

COURSE: PDS 009 | 21 Hours | $610 012 | May 2 - 4 | TWR | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I

SHIFTING FROM POSITIONS TO INTERESTS This course is designed to help you reach positive outcomes through a deeper exploration of positions, interests and intentions. Whether in the context of negotiation, mediation or interpersonal conflict, people adopt positions and offer solutions in order to meet their underlying interests. Working towards interestbased resolutions requires skill in clarifying and understanding the wants, needs, concerns and fears that support the opposing positions. You will enhance skills aimed at eliciting underlying interests, illuminating blocks, facilitating processes, establishing positive outcomes and generating a wider range of choices. COURSE: PDS 208 | 21 Hours | $610 007 | Feb 28 - Mar 2 | TWR | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and, PDS 185 Negotiation Skills Level I, or PDS 006 Mediation Skills Level I

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ENGINEERING 403.220.2988 business.conted@ucalgary.ca These courses are intended to enhance professional expertise in engineering, geology and geophysics.

EVALUATION OF CANADIAN OIL AND GAS PROPERTIES In this 12-week course, review the methods used in preparing economic evaluations of oil and gas reserves and undeveloped properties. Discuss the use of evaluations. Review uncertainties associated with the recovery of reserves, development of unproven properties, procedures that account for the risk associated with oil and gas assets, and the resulting recommendation for adjustments to the value of these assets. COURSE: BUS 100 | 24 Hours | $1,099 + GST 031 | Jan 11 - Mar 29 | W | 4:45 - 6:45 pm | DT

NATURAL GAS PROCESSING SHORT COURSE This five-day short course reviews the physical, chemical, and engineering principles used to understand the processing of natural gas and its by-products. Topics include: physical properties, phase equilibria and vapour liquid equilibrium calculations, waterhydrocarbon systems and natural gas dehydration, natural gas gathering and plant inlet separation, sour natural gas treating/sweetening, dew point control and NGL liquid recovery, acid gas compression and injection, sulfur recovery. Participants include: new engineering graduates and technologists who need to develop an understanding of natural gas processing principles and technology; professionals who have been working in industry but are new to natural gas processing; or professionals who are familiar with natural gas processing, but are unfamiliar with how process simulators can be used to improve plant design and optimize plant profitability. COURSE: BUS 143 | 35 Hours | $1,595 + GST 031 | Jun 5 - 9 | MTWRF | 8:30 am - 4:30 pm | DT

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ENGLISH AS A SECOND LANGUAGE: PART-TIME 403.220.3301 esl@ucalgary.ca University of Calgary Continuing Education offers full- and parttime programs in ESL (English as a Second Language). Full-time programs in ESL are available to international students and landed immigrants. Information on the English Language Program can be found at ucalgary.ca/esl The information and courses included in this publication are for those interested in attending ESL courses on a part-time basis. These evening and weekend ESL classes are perfect for adults, at any level, who want to improve their English for personal, work, or academic reasons. TRANSFERABILITY TO BUSINESS AND MANAGEMENT PROGRAMS Some courses in this area can be used for advanced credit toward Continuing Education’s Business and Management certificate programs (page 33). Students must attend at least 75 per cent of the class hours in order to receive the advanced credit. You can receive 30 hours credit for: · ENL 410 ESL 4 · ENL 510 ESL 5 · ENL 430 TOEFL Preparation You can receive 20 hours credit for: · ENL 415 Pronunciation

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Placement Test PART TIME ESL PLACEMENT TEST New students must write the placement test before registering for a course. The test format is multiple choice, with listening and grammar sections. Registration will be available immediately after the test. Course sections are filled on a first-come, first-served basis. To register for a placement test, go to conted.ucalgary.ca/eslparttime Note: Day time testing is available for those students who wish to write the exam at a later date. There is a $25 fee for day time testing. Call for more information: 403-220-3301

COURSE: ENL 1000 | 3 Hours | Free 011 | Jan 17 | T | 6 - 9 pm | Main 012 | Apr 18 | T | 6 - 9 pm | Main

General English General English part-time ESL courses are for adults from beginner to advanced levels. Courses focus on integrated skills in speaking, listening, reading, writing, pronunciation and grammar.

ESL 1 Those with basic English skills can benefit from this grammar review. Students will improve their conversational skills, pronunciation, intonation, and fluency. This course covers the most important parts of speech, vocabulary, and idioms at a low intermediate level. COURSE: ENL 110 | 60 Hours | $525 019 | Jan 31 - Apr 6 | TR | 6:30 - 9:30 pm | Main 020 | May 2 - Jul 6 | TR | 6:30 - 9:30 pm | Main Prerequisite: placement test

ESL 2 Those with limited English who wish to move to a more advanced level should take this course. You will develop conversational skills and verbal fluency. The course covers grammar, including: verb tenses, adjectives, modals, gerunds, spelling, idioms, vocabulary, listening, reading and writing. COURSE: ENL 210 | 60 Hours | $525 020 | Jan 31 - Apr 6 | TR | 6:30 - 9:30 pm | Main 021 | May 2 - Jul 6 | TR | 6:30 - 9:30 pm | Main Prerequisite: ENL 110 ESL 1, or placement test

ESL 3 This course is for students with a good working knowledge of English. Oral skills are practised through conversation and pronunciation exercises. Includes a review of speech, especially verb structures, noun clauses, listening comprehension, spelling, idioms, vocabulary, reading and writing. Placement test required for new students. COURSE: ENL 310 | 60 Hours | $525 032 | Jan 28 - Apr 8 | S | 9 am - 4 pm | Main 033 | Jan 31 - Apr 6 | TR | 6:30 - 9:30 pm | Main 034 | May 2 - Jul 6 | TR | 6:30 - 9:30 pm | Main Prerequisite: ENL 210 ESL 2, or placement test

ESL 4 This course is for the student who demonstrates a high level of competence in the placement test. Includes grammar, a review of all parts of speech, and an introduction to new vocabulary and idiomatic expressions. Conversation, pronunciation, and correction are part of every class. COURSE: ENL 410 | 60 Hours | $525 037 | Jan 31 - Apr 6 | TR | 6:30 - 9:30 pm | Main 038 | May 2 - Jul 6 | TR | 6:30 - 9:30 pm | Main Prerequisite: ENL 310 ESL 3, or placement test

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Courses ESL 5 This high-level, demanding course is designed for the very advanced learner of English. Focus on perfecting English skills, gaining a deeper knowledge of the finer points of grammar, levels of language, conversation and idioms. Some writing, spelling and vocabulary for particular situations may also be discussed. Be prepared to be corrected and challenged in every class. COURSE: ENL 510 | 60 Hours | $525 024 | Jan 31 - Apr 6 | TR | 6:30 - 9:30 pm | Main 025 | May 2 - Jul 6 | TR | 6:30 - 9:30 pm | Main Prerequisite: ENL 410 ESL 4, or placement test

English Pronunciation PRONUNCIATION If you have moderate pronunciation difficulties, this course provides you with a detailed and systematic study of the sounds and patterns of Canadian English. The focus is not only on effective speech production and auditory discrimination, but also on improved oral presentation techniques. COURSE: ENL 415 | 30 Hours | $325 027 | Jan 28 - Apr 8 | S | 9 am - 12 pm | Main 028 | May 4 - Jul 6 | R | 6:30 - 9:30 pm | Main Prerequisite: ENL 410 ESL 4, or placement test

Exam Preparation TOEFL TEST PREPARATION For students with a high level competence, this demanding course further prepares students for the internationally recognized Test of English as a Foreign Language. Focus on perfecting your reading, writing, speaking, listening and test taking skills. Be prepared to be challenged. COURSE: ENL 430 | 60 Hours | $500 014 | Jan 30 - Apr 10 | MW | 6:30 - 9:30 pm | Main 015 | May 1 - Jul 12 | MW | 6:30 - 9:30 pm | Main Prerequisite: ENL 310 ESL 3, or placement test

ENVIRONMENTAL MANAGEMENT 403.220.2988 business.conted@ucalgary.ca These courses can be taken on their own or for credit toward the Environmental Management Certificate.

AUDITING OF HSE MANAGEMENT SYSTEMS AND COMPLIANCE Auditing is a management tool used by organizations to verify that the organization is meeting its external and internal obligations with regards to health, safety and the environment. It is an essential element of a management system and a primary driver of continual improvement. The course explores the processes and procedures for various types of environmental health and safety audits, with an emphasis on auditing of regulatory compliance. COURSE: BMC 281 | 30 Hours | $550 024 | Jan 17 - Mar 21 | T | 6 - 9 pm | DT 025 | Apr 4 - Jun 12 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

CORPORATE SOCIAL RESPONSIBILITY Corporate Social Responsibility (CSR) is the principle of businesses supporting communities and people. It is best demonstrated when CSR practices are used to build bridges between the business and community sectors that enable businesses to support social issues and interests. The challenge is often to find a balance between doing good and leveraging these practices to benefit business as well as the community and its constituents. This introductory course covers CSR methods, tools, principles and practices, and is for those interested in knowing what CSR is and how it is generally implemented and managed in an organization.

ECOSYSTEMS: FUNCTIONS AND IMPACTS Functional ecosystems are the basis for our health, social, and economic wellbeing. This course focuses on current environmental issues and introduces fundamental knowledge about ecosystem functioning to better understand the underlying reasons for the challenges our growing world population is facing. Understanding ecosystem functioning and the factors limiting their development and resilience when disturbed by human activities is essential for their sustainable use and appropriate management. In-class discussions and case studies will be used to directly apply learned concepts. This course includes a half-day field trip to an area near Calgary. COURSE: BMC 274 | 30 Hours | $550 017 | Apr 4 - May 30 | T | 6 - 9 pm | DT

ENVIRONMENTAL IMPACT ASSESSMENTS AND REPORTING Discover the importance of Environmental Impact Assessments (EIA) as a tool to assist in meeting the goals of sustainable development. Examine EIA procedures as practiced currently under the provincial (Alberta) and federal (Canadian Environmental Assessment Agency) regulatory processes. Understand the importance of new and emerging developments on the EIA process in Alberta, including use of third-party reviewers (the 3PC initiative), efforts towards development of standardized Terms of Reference (ToRs) and the shifting of focus to cumulative effects assessments. Gain practical skills on the various steps required to put together an EIA report. The course utilizes a mix of lectures, inclass exercises, break-outs sessions and large group discussions. COURSE: BMC 265 | 30 Hours | $550 009 | Apr 11 - Jun 19 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: BMC 279 | 20 Hours | $445 011 | May 9 - Jun 26 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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ENVIRONMENTAL ISSUES AND CANADA’S ABORIGINAL COMMUNITIES Learn about the environmental issues facing Aboriginal people in Canada and their unique relationship with the land. Examine the effects a contaminated environment has on Aboriginal cultures, diets, and ceremonies. Review how jurisdictions of government and Industry across Canada are addressing environmental concerns in Aboriginal communities and their Traditional Territories. Discuss land management tools including traditional land use studies as methods of evaluating the current state of lands and the plans for future land use.

COURSE: BMC 252 | 30 Hours | $550

Tiana Schrump. Graduate. Health, Safety and Environment Certificate. Environmental Management Certificate.

010 | Blended Apr 21 - 22 | FS | 8:30 am - 5 pm | DT and Apr 25 - May 29 | Online Prerequisite: BMC 352 Learning Online (page 4)

ENVIRONMENTAL LAW Through case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta. Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands. COURSE: BMC 112 | 30 Hours | $550 023 | Jan 25 - Mar 29 | W | 6 - 9 pm | DT

I wanted to find something related to the environment... something I could be passionate about.

ENVIRONMENTAL RISK MANAGEMENT AND COMMUNICATION Environmental risk management involves developing and implementing control measures for environmental hazards, given prevailing scientific, social, economic and regulatory influences. Gain an overview of the theory of risk analysis by exploring hazards and risks — perceived or actual — in relation to emergency preparedness, cost-benefit analysis, stakeholder influence and risk communication. Also, discuss management options for incurred or potential impacts to air, water, and oils. COURSE: BMC 215 | 15 Hours | $400 011 | Apr 11 - May 15 | Online Prerequisite: BMC 352 Learning Online (page 4)

ENVIRONMENTAL SITE ASSESSMENT Learn the theory and practical application of the principles of environmental site assessment (Phase I and Phase II). Explore a variety of techniques used to assess environmental impacts relating to site disturbance, contamination, and other stressors. The collection of data to achieve a specific purpose and methods for ensuring data quality are emphasized. Data interpretation and factors affecting data reliability are covered in detail, along with the correct use of sampling equipment. Other topics include: environmental management measures, including risk assessment, due diligence and regulatory methods. Case studies and in-class simulations make the course principles come alive. COURSE: BMC 153 | 40 Hours | $630 010 | Jan 17 - Mar 28 | T | 6 - 9 pm and Feb 4 | S | 8:30 am - 4:30 pm | Main

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Courses ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY

INTRODUCTION TO ENVIRONMENTAL MANAGEMENT

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS

Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity's primary obligation to both the planet and succeeding generations. The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future.

Environmental management is the integration of environmental science and management. Discuss aspects and impacts, such as the pressures and responses of human activities on the natural environment. Tools and techniques for environmental management, as they apply to organizations and companies, are introduced. Examine the reasons and strategies for resource conservation, pollution prevention and environmental protection.

With respect to Alberta's oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.

COURSE: BMC 129 | 30 Hours | $550

COURSE: BMC 298 | 30 Hours | $550

COURSE: BMC 169 | 30 Hours | $550

037 | Jan 10 - Mar 20 | Online 038 | Apr 4 - Jun 12 | Online Prerequisite: BMC 352 Learning Online (page 4)

014 | Jan 31 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

020 | Mar 3 - 11 | FS | 8:30 am - 5 pm | DT 021 | Apr 4 - Jun 12 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

GIS: INTRODUCTION TO GEO-INFORMATION SYSTEMS Environmental and other data are often spatially distributed. GIS deals with storage, manipulation, and analysis of any data that can be represented on a map. Learn about: file formats and data types, overlay analysis, neighbourhood operations, modeling, presentation of results, and other valuable GIS techniques. Theory applies to GIS in general. COURSE: BMC 304 | 30 Hours | $550 005 | Feb 3 - 11 | FS | 8:30 am - 5 pm | Main

OCCUPATIONAL HYGIENE: THE BASICS Discover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment. COURSE: BMC 197 | 40 Hours | $630

GLOBAL WARMING AND CLIMATE CHANGE Explore the reality of global warming and climate change. Learn about the relationship between global warming and the release of greenhouse gases and the computer models used to make climate change predictions. Discuss the need to mitigate the effects of global warming as well as how the global warming process may be slowed and eventually reversed.

043 | Jan 10 - Apr 10 | Online 044 | Jan 21 - Feb 25 | S | 9 am - 4:30 pm | DT 045 | Apr 4 - Jul 3 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

RENEWABLE ENERGY TECHNOLOGIES There is a growing consensus among energy stakeholders that renewable energy technologies are beneficial to the environment and society as a whole. This course reviews the practical applications and examples of decentralized renewable energy sources and technologies such as low impact hydro, ocean, wind, solar power and heat, earth energy and geo-exchange, as well as biomass and biogas utilization. Energy efficiency and the effective use of fossil fuels through combined heat and power application are reviewed. Environmental managers, energy consultants, engineers, regulators, and the average consumer will benefit from this course. You will learn: barriers and incentives to implementing RET in Canada, how to financially evaluate and compare technologies, and practical methods to reduce in-home energy consumption. COURSE: BMC 262 | 30 Hours | $550 019 | Jan 16 - Mar 27 | M | 6 - 9 pm | DT

COURSE: BMC 138 | 15 Hours | $400 015 | Jun 1 - 29 | R | 6 - 9 pm | DT

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STAKEHOLDER ENGAGEMENT Stakeholder engagement is the involvement of a person, group or organization in a decision-making process. This is becoming increasingly important for organizations as their decisions can potentially impact key stakeholders. Stakeholder engagement is critical to the successful implementation of decisions and vital in the building of ongoing dialogue and relationships. COURSE: BMC 357 | 20 Hours | $445 002 | Feb 25 - Mar 11 | S | 8:30 am - 4 pm | DT

WASTE MANAGEMENT SYSTEMS Learn about current waste management systems; types, characteristics and sources of waste; technologies for waste treatment and disposal; and the development of waste reduction plans. This course will focus on practical applications, government regulations and best practices related to: storage, collection and waste transfer; reduction, recovery and recycling; biological conversion; and energy recovery. You will learn how to: develop operating and management strategies; create waste minimization plans; apply auditing techniques and recognize issues related to risk and liability. COURSE: BMC 259 | 30 Hours | $550 013 | Apr 20 - Jun 22 | R | 6 - 9 pm | Main

WATER MANAGEMENT FOR THE 21ST CENTURY Water is fundamental to life, and its proper management is essential to a sustainable environment. If your work involves water management whether it be in agriculture, community development, or industry - or if you have a strong concern for our environment, you will benefit from this course. Explore the variety, demand and supply of this limited resource as well as wastewater re-use and recycling. Discuss stakeholder rights and responsibilities, technical and regulatory approaches to management and conflict resolution, and current issues on climate change, oil and gas development and the transfer and selling of fresh water.

FINANCE 403.220.2988 business.conted@ucalgary.ca Courses in this program area prepare students for the Chartered Financial Analyst (CFA) designation. For information on how these courses prepare students for the Chartered Financial Analyst (CFA) designation, go to conted.ucalgary.ca/designations and click on Chartered Financial Analyst (CFA). For Personal Finance, page 71.

CFA REVIEW SEMINARS CFA Review Seminars focus on providing you with the best possible chance of successfully passing your CFA Level I exam. The weekly review sessions are to highlight and consolidate the key ideas from the assigned readings. The review seminars are based upon Schweser study materials augmented by lecture notes and practice problems prepared by the seminar instructors. For each session, the instructor will provide supplementary lecture notes, review the session’s key topics, and provide examples to illustrate the type of questions that may be asked on the CFA exam. A mock exam will be held.

CFA LEVEL I REVIEW SEMINAR COURSE: PDS 105 | 34 Hours | $1,050 028 | Feb 2 - Apr 20 | R | 6:30 - 9:30 pm and Feb 6, Mar 6, Apr 3 | M | 6:30 - 9:30 pm and Apr 29 | S | 8:30 am - 4:30 pm | Main

CFA LEVEL II REVIEW SEMINAR

HEALTH, SAFETY AND ENVIRONMENT 403.220.2988 business.conted@ucalgary.ca These courses may be taken on their own or as part of the Health, Safety and Environment Certificate. For information on how these courses lead to the CRSP designation, go to conted.ucalgary.ca/designations and click on Board of Canadian Registered Safety Professionals (BCRSP).

ACCIDENT THEORY AND INCIDENT INVESTIGATION Understanding accident theory and the incident investigation process are essential in determining why workplace incidents occur and how to prevent re-occurrences. By providing categories of causes, accident theory helps explain how accidents are caused. Incident investigation answers the: who, what, why, when, where and how so that re-occurrences can be prevented. Through examples and case studies, gain an overview of the most important theories, their strengths and weaknesses, and how to select the best model and best methods for each investigation. COURSE: BMC 201 | 30 Hours | $550 027 | Jan 12 - Mar 16 | R | 6 - 9 pm | DT 028 | Apr 4 - Jun 12 | Online Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and, BMC 352 Learning Online (page 4)

COURSE: PDS 145 | 47 Hours | $1,050 016 | Feb 1 - Apr 19 | W | 6:30 - 9:30 pm and Feb 13, Mar 13, Apr 10 | M | 6:30 - 9:30 pm and Apr 22 | S | 8:30 am - 4:30 pm | Main Prerequisite CFA Level I exam

CFA LEVEL III REVIEW SEMINAR COURSE: PDS 231 | 45 Hours | $1,050 003 | Jan 31 - Apr 18 | T | 6:30 - 9:30 pm and Feb 27, Mar 20, Apr 17 | M | 6:30 - 9:30 pm and Apr 22 | S | 8:30 am - 4:30 pm | Main Prerequisite: CFA Level I and II exams

COURSE: BMC 258 | 30 Hours | $550 012 | Jan 21 - Feb 11 | S | 8:30 am - 5 pm | Main

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Courses AUDITING OF HSE MANAGEMENT SYSTEMS AND COMPLIANCE Auditing is a management tool used by organizations to verify that the organization is meeting its external and internal obligations with regards to health, safety and the environment. It is an essential element of a management system and a primary driver of continual improvement. The course explores the processes and procedures for various types of environmental health and safety audits, with an emphasis on auditing of regulatory compliance. COURSE: BMC 281 | 30 Hours | $550 024 | Jan 17 - Mar 21 | T | 6 - 9 pm | DT 025 | Apr 4 - Jun 12 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

BUSINESS AND LEADERSHIP FOR HSE PROFESSIONALS Health, safety and environment professionals need to understand: the way their businesses work; the management system and the roles of managers; the work of management in planning, organizing, leading and controlling work; organizational change, and how to deal with it. Further, they must be a skilled and competent trainer, and have a proper understanding of training methods, curriculum development and evaluation. Discuss the key aspects of organizational behaviour and business administration necessary to be an effective HSE professional in today’s workplace. COURSE: BMC 213 | 40 Hours | $630 041 | Jan 10 - Apr 10 | Online 040 | Jan 12 - Apr 6 | R | 6 - 9 pm | DT 042 | May 10 - 26 | WRF | 9 am - 4:30 pm | DT Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and for online sections, BMC 352 Learning Online (page 4)

CRSP EXAM PREP COURSE

EMERGENCY RESPONSE

This course is ideal for students who have met all the Board of Canadian Registered Safety Professionals (BCRSP) qualifications, and have applied to write the CRSP exam. Participants will review the nine domains and 113 competencies that make up the new BCRSP examination blueprint. Included are practice exams and an overview of self-study techniques focusing on preparing students to read and correctly answer multiple-choice exam questions that are similar in format to those on the CRSP exam.

Emergency preparedness and response are growing concerns within all industries operating in North America and overseas. Fires and explosions, building and crane collapse, natural disasters, chemical spills, and terrorist attacks can disturb or destroy a company's operations for extended periods of time. Learn the five main aspects involved in emergency preparedness and response: recognition of vulnerabilities, development of plans, implementation, response, and post-incident analysis. We will use lectures, case studies, and take home assignments to assist you in incorporating an effective and specific plan for your place of work.

COURSE: BMC 351 | 20 Hours | $520 005 | Apr 17 - 19 | MTW | 8:30 am - 4:30 pm | DT

DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACH Disability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program. COURSE: BMC 309 | 30 Hours | $550 014 | Jan 23 - Apr 3 | M | 6 - 9 pm | DT

ECOSYSTEMS: FUNCTIONS AND IMPACTS This course focuses on current environmental issues and introduces fundamental knowledge about ecosystem functioning to better understand the underlying reasons for the challenges our growing world population is facing. Understanding ecosystem functioning and the factors limiting their development and resilience when disturbed by human activities is essential for their sustainable use and appropriate management. In-class discussions and case studies will be used to directly apply learned concepts. This course includes a half-day field trip to an area near Calgary.

COURSE: BMC 218 | 20 Hours | $480 015 | May 23 - Jul 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

ENVIRONMENTAL LAW Through case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta. Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands. COURSE: BMC 112 | 30 Hours | $550 023 | Jan 25 - Mar 29 | W | 6 - 9 pm | DT

COURSE: BMC 274 | 30 Hours | $550 017 | Apr 4 - May 30 | T | 6 - 9 pm | DT

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity's primary obligation to both the planet and succeeding generations. The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future. COURSE: BMC 169 | 30 Hours | $550

“

The class atmosphere is very friendly, and the way of teaching is fantastic and helpful. It has opened my eyes to new ways of thinking. Mohammad Lasker. Graduate. Health, Safety and Environment Certificate.

FIRE PREVENTION AND SAFETY Learn basic fire chemistry and behaviour, how fires start, and how they can be prevented, detected, controlled and extinguished. Gain crucial information about fire and building codes and related standards and organizations. Other fire safety and prevention topics include: basic principles of building construction and design; the critical elements of a fire safety program and plan; fire detection and suppression equipment and systems; the handling and control of dangerous/hazardous goods in the workplace; employer and employee responsibilities, liabilities and due diligence; and Fire Code enforcement.

020 | Mar 3 - 11 | FS | 8:30 am - 5 pm | DT 021 | Apr 4 - Jun 12 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

COURSE: BMC 285 | 40 Hours | $630

ERGONOMICS

A key aspect of any occupational health and safety program is the proper identification of any hazards that exist at the workplace, and the associated risk of injury or illness if a worker is exposed to the hazard. In this introductory course, you will learn the reasons why proper hazard identification is an important contributor to a successful occupational health and safety program, as well as practical tools to conduct workplace hazard assessments. The relationship between common hazards and risk of common occupational injuries, such as work-related back injuries or electrical burns, and illnesses, such as occupational cancers, will be explored in detail using practical examples.

Ergonomics is the science that addresses human performance and well-being in relation to the tasks that are being completed, the equipment used, and the environment in which work is being completed. In this introductory ergonomics course, you will learn about the prevention of occupational illness and injury by making changes to the design of work and workplaces. COURSE: BMC 199 | 30 Hours | $550 019 | Jan 18 - Mar 22 | W | 6 - 9 pm | DT 020 | Apr 24 - 27 | MTWR | 8:30 am - 5 pm | DT

009 | Apr 6 - Jun 29 | R | 6 - 9 pm | Main

HAZARD ASSESSMENT AND RISK MANAGEMENT

COURSE: BMC 143 | 20 Hours | $480 031 | Jan 10 - Feb 27 | Online 032 | Feb 9 - 11 | RFS | 8:30 am - 4:30 pm | DT 033 | Jun 8 - 10 | RFS | 8:30 am - 4:30 pm | DT Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and for online sections, BMC 352 Learning Online (page 4)

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Courses HEALTH AND SAFETY MANAGEMENT SYSTEMS: THE BASICS This course introduces you to the characteristics of effective health and safety management systems. These systems are required for the proactive management of health and safety concerns throughout an organization. They ensure that all employees have clearly defined accountabilities for health and safety, resulting in the prevention of injuries and loss. This course is for beginning and practising health and safety officers, coordinators, professionals, trainers and administrators to gain knowledge of the fundamental principles used to manage health and safety issues in the workplace. COURSE: BMC 104 | 30 Hours | $550 067 | Jan 10 - Mar 20 | Online 068 | Jan 20 - 28 | FS | 8:30 am - 5 pm | DT 069 | Feb 7 - Apr 11 | T | 6 - 9 pm | DT 070 | Apr 4 - Jun 12 | Online 071 | Apr 18 - 21 | TWRF | 8:30 am - 5 pm | DT 072 | Jul 14 - 22 | FS | 8:30 am - 5 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

IMPORTANCE OF HUMAN FACTORS This course is an overview of human factors, the study and understanding of interactions between people and their environments. Key areas covered include psychology, workplace design, fatigue, error, and engineering as they relate to health, profit and loss, performance, and liability. Examine and learn from models and plans that reduce the negative impacts and enhance the positive aspects of human factors.

INTEGRATED WORKPLACE HEALTH MANAGEMENT

OCCUPATIONAL HYGIENE: THE BASICS

Learn how organizations can create a work environment that supports employee health, safety and engagement while reducing disability and associated risk. Understand how you can develop strategies to address employees at all points in the health continuum, from optimal health and performance to being disabled and off work. Topics include: leadership and the work environment, stress management, employee assistance programs, health promotion, workers compensation and disability management/return-to-work processes.

Discover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.

COURSE: BMC 183 | 20 Hours | $480

043 | Jan 10 - Apr 10 | Online 044 | Jan 21 - Feb 25 | S | 9 am - 4:30 pm | DT 045 | Apr 4 - Jul 3 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

011 | Feb 21 - Apr 4 | T | 6 - 9 pm | DT Prerequisite: BMC 104 Health and Safety Management Systems: The Basics

INTRODUCTION TO ENVIRONMENTAL MANAGEMENT Environmental management is the integration of environmental science and management. Discuss aspects and impacts, such as the pressures and responses of human activities on the natural environment. Tools and techniques for environmental management, as they apply to organizations and companies, are introduced. Examine the reasons and strategies for resource conservation, pollution prevention and environmental protection. COURSE: BMC 129 | 30 Hours | $550 037 | Jan 10 - Mar 20 | Online 038 | Apr 4 - Jun 12 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: BMC 197 | 40 Hours | $630

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Alberta's oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry. COURSE: BMC 298 | 30 Hours | $550 014 | Jan 31 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: BMC 283 | 20 Hours | $480 012 | Feb 21 - Apr 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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REGULATIONS, ROLES, AND RESPONSIBILITIES FOR HSE PROFESSIONALS Gain valuable insight into regulatory and ethical aspects of managing an occupational health and safety program. Explore common concepts in provincial and federal occupational health and safety law, including due diligence and the internal responsibility system. Discuss ethical perspectives around individual rights and employer responsibilities such as worker benefits, WCB premiums, employer obligations, and work refusal provisions. Learn strategies to reduce risk, increase compliance, and ensure that your organization is meeting its legal requirements. COURSE: BMC 317 | 30 Hours | $550 022 | Jan 24 - Apr 3 | Online 023 | Apr 18 - Jun 20 | T | 6 - 9 pm | DT Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and, for online sections, BMC 352 Learning Online (page 4)

STRESS AND FATIGUE MANAGEMENT Research tells us that fatigue is four times more likely to cause workplace impairment than drugs or alcohol, and that stress impacts overall worker wellbeing and work performance. Numerous strategies exist to help organizations mitigate these hazards and improve workplace environments. Gain an understanding of the science and workplace factors influencing stress and fatigue. Also, learn practical strategies to recognize and assess stress and fatigue risks in an organization, and more importantly, learn how to implement current best practices to effectively manage these hazards.

INTERIOR DESIGN 403.220.2952 adedlife@ucalgary.ca Courses in this area can be taken on their own or for credit toward the following certificates: · Visual Design · · General · · Specializing in Art Theory and Practice · · Specializing in Interior Design · · Specializing in Photography

For more information on these certificate programs, go to conted.ucalgary.ca/visualdesign SPECIAL OFFER Receive a 5 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design or Graphic Design certificates. Discount not available for ICT courses. Offer valid for 2016/2017 academic year. Register online or call 403.220.2952.

BATHROOM AND KITCHEN DESIGN The en suite and kitchen are the top two selling features in homes today. Join in the process of designing fantastic bathrooms and kitchens while considering function and aesthetics by learning how to space plan. Two field trips are included for hands on learning. This is ideal learning for those who want a wealth of practical information and techniques to help with bathroom and kitchen design. COURSE: INT 123 | 20 Hours | $295 010 | Apr 11 - May 16 | T | 7 - 9:30 pm and May 6 | S | 12 - 5 pm | Main

COLOUR FOR HOMEOWNERS Focus on exterior and interior colour for homeowners. No longer does colour in the home have to be a terrifying subject. Topics include: choosing colours for the home, living with colour, using colour to create space, creating focus areas, the psychology of colour, and modulating a colour palette from room to room. Tricks of the trade from initial planning to the completed room will be offered. COURSE: INT 105 | 10 Hours | $155 022 | Mar 11 - 18 | S | 9 am - 3 pm | Main

DECORATING AS A BUSINESS This overview of operating a small decorating business will inform and guide new or aspiring decorators who have little or no experience operating a small business. Review areas of employment in the decorating field, qualities that contribute to success as a self-employed decorator, marketing basics, gaining practical experience, and remaining motivated. Also discuss client relations, your own goals and how to achieve them. COURSE: INT 124 | 30 Hours | $395 007 | Feb 2 - Apr 6 | R | 6:30 - 9:30 pm | Main

INTERIOR DESIGN — A CAREER! Interior design is a growing field. Get the information you need about various career options and opportunities. Topics include: understanding interior design, personal suitability, setting goals, business opportunities, dealing with clients, remuneration, areas of specialization, educational options, and reference material. COURSE: INT 106 | 6 Hours | $105 028 | Mar 4 | S | 9 am - 4 pm | Main

COURSE: BMC 350 | 30 Hours | $550 004 | Apr 4 - Jun 12 | Online Prerequisite: BMC 352 Learning Online (page 4)

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Courses INTERIOR DESIGN: WHAT’S COMIN’ AND GOIN’ Through field trips, explore various facets of the interior design world. Find out what trends are coming and going quickly, and what styles are here to stay. Visit show homes to grasp new ideas and tour the marketplace to see what is available. You must provide your own transportation to designated locations. Two classes are held at the university. COURSE: INT 107 | 16 Hours | $235 023 | Mar 2 - Apr 6 | R | 7 - 9 pm and Apr 1 | S | 12 – 4 pm | Main

KITCHEN DESIGN The kitchen is a focal point in every home. A properly designed kitchen affects all other aspects of living within a home environment. Discover practical solutions for designing effective and aesthetic kitchens. Get information about a wide range of design options and solutions. COURSE: INT 122 | 3.5 Hours | $75 012 | Mar 18 | S | 1 - 4:30 pm | Main

LANDSCAPING 403.220.2952 adedlife@ucalgary.ca Some of the courses in this section may be used for credit toward a Visual Design certificate. For information on these programs, go to conted.ucalgary.ca/visualdesign

ART OF CONTAINER GARDENING Container gardening is an excellent method of landscaping apartment balconies, terraces, and penthouse and residential patios. Topics include: selecting containers, raised planters and hanging baskets, bulbs and annuals, soil and nutrient requirements, winter use, alternative uses of planters for sculptural form and garden furnishings. Supplies included - students will take home a large starter container with a variety of plants. Materials are extra; $40 to be paid to instructor at the beginning of class. COURSE: LAN 107 | 4.5 Hours | $110

SKETCHING INTERIORS Learn fundamentals of perspective drawing by focusing on drawing interiors and the objects they contain. Basic one and two-point perspective are covered, as well as techniques for establishing proportion, simplifying and representing various forms, and locating objects in space. Students should have some basic knowledge of drawing. COURSE: INT 114 | 20 Hours | $295 014 | Feb 15 - Apr 5 | W | 7 - 9:30 pm | Main

020 | Apr 29 | S | 9:30 am - 2:30 pm | Main

LANDSCAPE DESIGN A well-designed landscape creates outdoor spaces that extend indoor living spaces. Learn about the design process, focusing on the use of trees, shrubs, and plants. Topics include: site analysis, hard and soft landscaping, installation techniques, creating ‘rooms’, decks, special gardens, environmental concerns, and important horticultural design concerns. COURSE: LAN 100 | 20 Hours | $295 036 | Feb 8 - Mar 29 | W | 7 - 9:30 pm | Main 037 | Apr 5 - May 24 | W | 7 - 9:30 pm | Main

MAKING THE MOST OF PERENNIALS Year after year, perennials come back, filling our yards with colour! But, choosing the best varieties can be tricky. Discuss yearly maintenance, staking, colour themes, formal and informal plantings, and those herbaceous perennials you don’t want to live without. Focus on practicality and tried and true varieties that do well in Calgary’s chinook-driven growing conditions. COURSE: LAN 117 | 10 Hours | $175

GROWING YOUR OWN FOOD GARDEN It’s healthy, it’s smart, it’s cool, and you’re in control. Discover and take advantage of your above-ground growing spaces to create efficient and healthy sources of fresh food for your table. Using advanced and unique raised-vegetable-gardening techniques, discover that food gardens are not only sensible options in today’s world, but also attractive visual accents. COURSE: LAN 108 | 5 Hours | $110 020 | Apr 18 - 25 | T | 7 - 9:30 pm | Main

002 | Apr 20 - May 18 | R | 7 - 9 pm | Main

TREE CARE Is it a mystery to you? Plant a tree and nature will take care of the rest? Sometimes it works but in our gardens and communities trees need special care. Trees need to be protected. Topics include; identifying and managing tree stresses, insects, and disease, tree planting and establishment, tree care and maintenance, pruning, and city bylaws and policies. COURSE: LAN 116 | 6 Hours | $95 008 | Apr 22 | S | 9:30 am – 4 pm | Main

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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LANGUAGES OF THE WORLD 403.220.2952 language@ucalgary.ca Languages of the World include American Sign Language and an array of international languages. In all languages, beginners are expected to begin in Level 1. Progressively higher levels will be offered in subsequent semesters depending on student interest and participation.

Students of French and Spanish may choose to take courses for credit toward levelled certificates in French Language and Culture or Spanish Language and Culture. For more information on these programs, go to conted.ucalgary.ca/french or conted.ucalgary.ca/spanish

I have always wanted to be able to speak both official languages of Canada. French is such a beautiful language. I am glad I took it up. Natallia O’Neill. Graduate. French Language and Culture – FSL Foundations.

PLACEMENT If you already have experience in a language, you may consult with program staff to determine your appropriate starting level. Call 403.220.5895

SIGN LANGUAGE 101

DUTCH 1

COURSE: ASL 101 | 36 Hours | $375

COURSE: DUT 100 | 20 Hours | $265 + GST

041 | Jan 17 - Apr 4 | T | 6 - 9 pm | Main

026 | Apr 17 - Jun 26 | M | 6:30 - 8:30 pm | Main

Note: One week prior to start, classes with insufficient enrolment may be cancelled. Please register early.

SIGN LANGUAGE 102

DUTCH 2

COURSE: ASL 102 | 36 Hours | $375

COURSE: DUT 200 | 20 Hours | $265 + GST

026 | Jan 19 - Apr 6 | R | 6 - 9 pm | Main Prerequisite: Level 101 or equivalent

009 | Jan 23 - Apr 3 | M | 6:30 - 8:30 pm | Main Prerequisite: DUT 100 Dutch 1

Additional language courses may be added based on student interest. For the most upto-date list of scheduled courses, please check conted.ucalgary.ca/languages

American Sign Language Signing Naturally is a highly acclaimed program that is recognized as the finest and most effective teaching system in North America. Study American Sign Language and better understand the deaf community and its culture. Start by learning to introduce yourself, exchange personal information and talk about your surroundings. Continue for personal interest or to work toward a career in interpretation with the deaf or hard of hearing. Learn to talk about your family, tell about activities, give directions and describe others. Individual participation and group interaction with the instructor will be encouraged. Students are assessed through group conversation with the instructor.

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Arabic Emphasis is on conversation, with some reading and writing. Learn basic communication skills and Arabic grammar, the alphabet, Arabic script, the Arabic phonetic system, and basic culture and customs.

ARABIC 1 COURSE: ARA 101 | 20 Hours | $265 + GST 036 | Jan 18 - Mar 22 | W | 6 - 8 pm | Main

Dutch This conversational course is for those with basic or no background in the Dutch language. Emphasis is on speaking and understanding. In Level 2, focus on important phrases, sentence structures and vocabulary.

French Seven levels of French are available plus conversation classes. If you are new to the language, begin in Level 1 learning basic vocabulary, phrases and sentences in the present tense. In subsequent levels, you will progressively expand your vocabulary ad grammar. In conversation classes, practise speaking and listening. Most courses can be used for credit toward the Certificates in French Language and Culture. For information on these certificate programs, go to conted.ucalgary.ca/French

FRENCH I COURSE: FRE 100 | 40 Hours | $345 149 | Jan 16 - Mar 27 | MW | 6:30 - 8:30 pm | Main 150 | Jan 17 - Mar 23 | TR | 6:30 - 8:30 pm | Main 151 | Apr 12 - Jun 21 | WM | 6:30 - 8:30 pm | Main 152 | Jul 4 - Aug 24 | TR | 6 - 8:30 pm | Main

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Courses FRENCH II

FRENCH IMMERSION WEEKEND

COURSE: FRE 102 | 40 Hours | $345

A two-day program of linguistic adventure provides you with an informal learning environment conducive to spontaneous use of the language. Fees include bus, meals, lodging and a whole lot of fun. Deadline to register is seven days prior to the start of the course. To register call 403.220.7226

101 | Jan 11 - Mar 29 | W | 6:30 - 9 pm and Jan 21, Feb 11, Mar 11 | S | 9 am - 12 pm 102 | Jan 17 - Mar 23 | TR | 6:30 - 8:30 pm | Main 103 | Apr 18 - Jun 22 | TR | 6:30 - 8:30 pm | Main Prerequisite: FRE 100 French I

FRENCH III COURSE: FRE 103 | 40 Hours | $345

BEGINNER STUDENTS

065 | Jan 17 - Mar 23 | TR | 6:30 - 8:30 pm | Main 066 | Apr 18 - Jun 22 | TR | 6:30 - 8:30 pm | Main Prerequisite: FRE 102 French II

COURSE: FRE 112 | 20 Hours | $185 029 | Mar 11 - 12 | SU | 9 am – 4 pm | Off Campus Prerequisite: FRE 102 French II or French 209

FRENCH CONVERSATION

INTERMEDIATE AND ADVANCED STUDENTS

COURSE: FRE 113 | 20 Hours | $195

COURSE: FRE 111 | 20 Hours | $185

030 | Jan 18 - Mar 22 | W | 6:30 - 8:30 pm | Main 031 | Apr 19 - Jun 20 | T | 6:30 - 8:30 pm | Main Prerequisite: FRE 103 French III

023 | Mar 11 - 12 | SU | 9 am - 4 pm | Off Campus Prerequisite: FRE 104 French IV or French 213

FRENCH IV COURSE: FRE 104 | 40 Hours | $345 042 | Jan 17 - Mar 23 | TR | 6:30 - 8:30 pm | Main Prerequisite: FRE 103 French III

FRENCH V COURSE: FRE 105 | 40 Hours | $345 038 | Jan 16 - Mar 27 | MW | 6:30 - 8:30 pm | Main Prerequisite: FRE 104 French IV

FRENCH VI (FRANÇAIS PRÉ-AVANCÉ) COURSE: FRE 145 | 40 Hours | $345 016 | Jan 16 - Mar 27 | MW | 6:30 - 8:30 pm | Main Prerequisite: FRE 105 French V

COURSE: FRE 146 | 20 Hours | $195 017 | Apr 19 - Jun 21 | W | 6:30 - 8:30 pm | Main Prerequisite: FRE 145 French VI

In Level 1, learn basic vocabulary, key phrases and introductory grammar in these interactive, conversational classes that form the foundation for moving on to higher levels. Move on to expand vocabulary, grammar knowledge, and oral skills through interactive and practical dialogues. In conversation classes, practise speaking and listening skills to enhance your fluency in Italian. Develop conversational strategies, review grammar, and reinforce vocabulary and key expressions through role plays, games and small-group activities.

ITALIAN 1 COURSE: ITA 101 | 30 Hours | $295 + GST

DELF Preparation A2 (BASIC LEVEL): DELF PREPARATION WORKSHOP

044 | Jan 17 - Apr 4 | T | 6:30 - 9 pm | Main 045 | Apr 12 - Jun 28 | W | 6:30 - 9 pm | Main

ITALIAN 2

This is a two-hour preparation workshop for the DELF A2 examination. This workshop will present the examination format and include oral comprehension practice. Simple communication strategies, basic vocabulary and common phrases will be reviewed.

COURSE: ITA 102 | 30 Hours | $325 + GST

To register call 403.220.7226

003 | Jan 24 - Mar 28 | T | 6:30 - 8:30 pm | Main Prerequisite: ITA 103 Italian 3.

COURSE: FRE 232 | 2 Hours | $45 + GST

039 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main Prerequisite: ITA 101 Italian 1

ITALIAN CONVERSATION — INTERMEDIATE COURSE: ITA 250 | 20 Hours | $275 + GST

005 | May 16 | T | 9:30 - 11:30 am | Main

Japanese German

FRENCH VII (FRANÇAIS AVANCÉ)

Italian

Learn the basics of communicating in German, with an emphasis on speaking and understanding the language. The first course is designed for students with no prior knowledge of the German language. Level 2 will continue to develop skills in oral and written communication.

GERMAN 1 COURSE: GER 110 | 30 Hours | $295 + GST 011 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main 012 | Apr 13 - Jun 29 | R | 6:30 - 9 pm | Main

GERMAN 2 COURSE: GER 210 | 30 Hours | $325 + GST 009 | Jan 19 - Apr 6 | R | 6:30 - 9 pm | Main Prerequisite: GER 110 German 1

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Level 1 introduces the basic structure of the Japanese language emphasizing oral proficiency, with some reading and writing (Hiragana). This course is for those with little or no background in Japanese. Continue in Level 2, which includes some reading and writing in Katakana.

JAPANESE 1 COURSE: JPN 101 | 20 Hours | $265 + GST 042 | Jan 26 - Mar 16 | R | 6:30 - 9 pm | Main 043 | Apr 18 - Jun 6 | T | 6:30 - 9 pm | Main

JAPANESE 2 COURSE: JPN 102 | 20 Hours | $265 + GST 034 | Jan 24 - Mar 14 | T | 6:30 - 9 pm | Main Prerequisite: JPN 101 Japanese 1

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Korean This is an introductory course in spoken and written Korean. Course includes dialogues, grammatical explanations and vocabulary building exercises and uses the Hanguel alphabet. Continue in Level 2. It includes spoken and written Korean dialogues, grammatical explanations and vocabulary building exercises and uses the Hangul alphabet. Level 3 includes everyday vocabulary and concrete situational dialogues that are useful for interacting with Korean people and for living in or visiting Korea. The course also focuses on reading and writing skills, emphasizing grammatical explanations and vocabulary building exercises.

KOREAN 1 COURSE: KOR 101 | 20 Hours | $265 + GST 023 | Apr 18 - Jun 20 | T | 6:30 - 8:30 pm | Main

KOREAN 2 COURSE: KOR 102 | 20 Hours | $265 + GST

“

There is a large span of ages in the class. As an older student, I gain from the enthusiastic and fearless approach of the younger students, and the atmosphere of mutual support makes the classes enjoyable and fun for everyone. Ronald Wilkinson. Graduate. Spanish Language and Culture Level 1.

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013 | Jan 24 - Mar 28 | T | 6:30 - 8:30 pm | Main Prerequisite: KOR 101 Korean 1

KOREAN 3 NEW COURSE: KOR 103 | 20 Hours | $275 + GST 001 | Jan 26 - Mar 30 | R | 6:30 - 8:30 pm | Main Prerequisite: KOR 102 Korean 2

Mandarin Learn conversational Mandarin in this course intended for those with little or no background in the language. Cover some culture and business etiquette, and a grammatical framework for further study.

MANDARIN 1

Russian In this conversationally oriented course learn useful phrases, basic grammar, and how to read the Russian alphabet.

RUSSIAN 1 COURSE: RUS 101 | 25 Hours | $295 + GST 034 | Jan 21 - Apr 1 | S | 9:30 am - 12 pm | Main

Spanish Language and Culture Program With little or no experience in Spanish, you are welcome in our interactive classes that focus on speaking the language. Ten levels of Spanish are offered, plus four levels of conversation classes. Students learn the foundations of Spanish by focusing on all four skills – speaking, listening, reading and writing. In conversation classes, improve speaking and listening comprehension, reinforce grammar, and build vocabulary. Courses can be used for credit toward the levelled Certificates in Spanish Language and Culture. For information go to conted.ucalgary.ca PLACEMENT INTERVIEWS New students who wish to start at an advanced level require a placement interview. Call 403.220.5895

SPANISH 1 COURSE: SPA 101 | 30 Hours | $295 + GST 208 | Jan 12 - Feb 21 | RT | 6:30 - 9 pm | Main 209 | Jan 16 - Apr 3 | M | 6:15 - 9 pm | Main 210 | Jan 17 - Apr 4 | T | 6:30 - 9 pm | Main 211 | Jan 19 - Apr 6 | R | 6:30 - 9 pm | Main 212 | Apr 18 - Jun 27 | T | 6:15 - 9 pm | Main 213 | Apr 20 - Jun 29 | R | 6:15 - 9 pm | Main 214 | Jul 4 - Aug 10 | TR | 6 - 8:30 pm | Main

COURSE: MAN 101 | 20 Hours | $265 + GST

SPANISH 2

040 | Jan 24 - Mar 14 | T | 6:30 - 9 pm | Main

COURSE: SPA 102 | 30 Hours | $325 139 | Jan 17 - Apr 4 | T | 6:30 - 9 pm | Main 140 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main 141 | Feb 28 - Apr 6 | TR | 6:30 - 9 pm | Main 142 | Apr 18 - Jun 27 | T | 6:15 - 9 pm | Main Prerequisite: SPA 101 Spanish 1

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Courses SPANISH 3 COURSE: SPA 103 | 30 Hours | $325 096 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main 097 | Apr 19 - Jun 28 | W | 6:15 - 9 pm | Main Prerequisite: SPA 102 Spanish 2

SPANISH 4 COURSE: SPA 104 | 30 Hours | $325 064 | Jan 16 - Apr 3 | M | 6:15 - 9 pm | Main 065 | Apr 17 - Jun 26 | M | 6 - 9 pm | Main Prerequisite: SPA 103 Spanish 3

SPANISH 5 COURSE: SPA 105 | 30 Hours | $325 050 | Jan 19 - Apr 6 | R | 6:30 - 9 pm | Main Prerequisite: SPA 104 Spanish 4

SPANISH 6 COURSE: SPA 106 | 30 Hours | $325 041 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main 042 | Apr 20 - Jun 29 | R | 6:15 - 9 pm | Main Prerequisite: SPA 105 Spanish 5

SPANISH 9 COURSE: SPA 909 | 30 Hours | $325 014 | Jan 17 - Apr 4 | T | 6:30 - 9 pm | Main Prerequisite: SPA 908 Spanish 8

SPANISH 10 COURSE: SPA 910 | 30 Hours | $325 004 | Apr 18 - Jun 27 | T | 6:15 - 9 pm | Main Prerequisite: SPA 909 Spanish 9

SPANISH CONVERSATION 1 COURSE: SPA 410 | 30 Hours | $325 018 | Apr 19 - Jun 28 | W | 6:15 - 9 pm | Main Prerequisite: SPA 104 Spanish 4

SPANISH CONVERSATION 2 COURSE: SPA 420 | 30 Hours | $325

LIBERAL ARTS 403.220.2952 adedlife@ucalgary.ca Liberal Arts courses cover a wide array of topics, are offered in the daytime and evening and are listed accordingly. SPECIAL DISCOUNT For 20-hour Liberal Arts courses only, students 65 years and older at the time of registration qualify for a 10 per cent discount on tuition fees. To receive this discount, you must register in person or by calling 403.220.2952.

Daytime Classes ART OF THE MEDIEVAL AND RENAISSANCE WORLDS This course will examine art from the early Christian and Medieval periods through the Renaissance in Italy and in Northern Europe. We will specifically look at Carolinginian, Ottonian, Romanesque, Gothic, Proto-Renaissance, Early Renaissance, High Renaissance, Venetian Renaissance, Mannerist, and Northern Renaissance art. Examine and study the masterpieces of Giotto, Leonardo da Vinci, Michelangelo, Titian, Jan Van Eyck; the artistic centres of Florence, Venice and Rome, as well as the magnificent cathedrals and their sculpture, glasswork and murals. Discover the Dark Ages and witness the re-birth of Europe through an immersion in the art of these times. COURSE: FIF 172 | 20 Hours | $295 + GST 007 | Feb 2 - Mar 23 | R | 1 - 3:30 pm | Main Instructor: Marina Fischer, MA

012 | Jan 18 - Apr 5 | W | 6:30 - 9 pm | Main Prerequisite: SPA 106 Spanish 6

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

ESPIONAGE AND THE MOVIES Espionage has long been a Hollywood staple and this includes films based on true events. Examine both the true events behind films such as Bridge of Spies, Munich and Fair Game, among others, and the ‘Hollywood’ version of those events. For example, the Colossus machine which featured prominently in ‘the Imitation Game’ was actually used to break the codes from the German Lorenz machine and not Enigma. We will watch a movie every second week. The week prior to viewing we will discuss espionage during the time period in question as well as the event depicted in the film. Learn not only how and why filmmakers sometimes alter reality, but also the significance of these alterations to our understanding of history. COURSE: FIF 245 | 20 Hours | $295 + GST 001 | Jan 31 - Mar 21 | T | 1 - 3:30 pm | Main Instructor: Dawn Miller, PhD

NATUROPATHIC MEDICINE LEVEL 2 Naturopathic medicine is a complete system of health care whose philosophy is to improve health and treat disease by assisting the body’s innate capacity to heal itself. This Level 2 course will expand on the fundamentals. Discuss traditional Chinese medicine and acupuncture, acute homeopathic remedies, food as medicine, hydrotherapy, and home assessment tools. The aim of the course is to provide participants with additional tools to optimize health as well as develop understanding of the various natural treatments. COURSE: FIF 142 | 20 Hours | $295 + GST 007 | Jan 19 - Mar 23 | R | 9:30 am – 12 pm | Main Prerequisite: FIF 114 Naturopathic Medicine Level 1 Instructor: Patricia Brand, ND

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NORTH AMERICAN NATIVE ART HISTORY NEW

PSYCHOLOGY FOR EVERYDAY LIFE

What do the carved figures on a totem pole represent? What are the figures on the outside of Plains Indian teepees? Why are masks found amongst the various native cultures in North America, how do they differ and how are they used? Examine the history of art and culture as found among North America’s Native American peoples. Topics include: a brief history of preColumbian art, history of contemporary Native American fine art movements, architectural fundamentals, major native and First Nations’ cultural areas of North America, native philosophy, sacred objects, and how music plays a part in the creation of the art.

Why do we do the things we do? How does behavior change? How is the brain organized and how does it control behavior? How does memory work? How do we process auditory information and use it to understand the world? Explore fundamental concepts in psychology and neuroscience and how to apply this knowledge to understand and better our everyday life. Topics will include brain and behaviour, sensation and perception, learning and memory, language and music, intelligence and creativity, behavioural psychology, and disorders and disease.

COURSE: HUM 535 | 20 Hours | $295 + GST

COURSE: FIF 235 | 20 Hours | $295 + GST 003 | Mar 23 - May 25 | R | 1 – 3 pm | Main Instructor: Hsia-Pai Patrick Wu, PhD

002 | Feb 1 - Mar 22 | W | 1 - 3:30 pm | Main Instructor: Alfred Young Man, PhD

PSYCHOLOGY OF AGING POST-CONFEDERATION CANADIAN HISTORY NEW Review Canada’s unique history from 1867 to the early 21st century through the lens of iconic photographs that document and represent events that helped create today’s Canada. Through lectures and discussion, explore the context and complexities of the moment that each image captures. Topics include: the machinations of Confederation, the importance of the railway, experiences of First Nations people, early (and later) immigration, the debate around education systems, the enduring American omnipresence, French/English dynamics, the Depression, the World Wars, postwar prosperity, the liberation of the sixties, the Quebec Referendum and the Canadian Constitution. Additional resources will be available for students to enhance their learning. COURSE: FIF 246 | 20 Hours | $295 + GST 001 | Jan 23 - Apr 3 | M | 1 - 3 pm | Main Instructor: Judith Hinshaw, PhD

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What is the first thing you notice about someone? Is it their age? Why is age so important to us? How and why do we age? What happens to us physically, psychologically and socially as we get older? Is there anything we can do about it or are there ways to help change or alter the course of aging? Regardless of your age, knowing what to expect in our senior years will provide you with valuable insight into your own aging process as well as provide you with a better understanding of those close to you as they reach old age. Many issues will face all of us as more and more people are now entering their senior years. You will discover that although we lose some of our physical and psychological abilities as we age, we can gain in other areas and learn to adapt to the changes that all of us will encounter in the years to come.

Evening Classes ANCIENT WORLD: ARCHAEOLOGY OF THE FIRST CIVILIZATIONS What led to the rise of civilization? Why did cities appear in some parts of the world and not in others? This survey course compares the similarities and differences between the world's first civilizations in Mesopotamia, Egypt, India, China, Mexico and Andean South America, and addresses the question: Why do civilizations collapse? COURSE: FIF 120 | 20 Hours | $295 + GST 004 | Feb 2 - Mar 23 | R | 6:30 - 9 pm | Main Instructor: Patrick Carmichael, PhD

APPLIED NATUROPATHIC NUTRITION FOR YOUR HEALTH Do you know that sugar can lower your immune system for up to five hours after consuming it? Do you know what foods are best if you have low energy? Poor digestion? Or a sluggish metabolism? Designed for healthseekers who crave applied knowledge in naturopathic theory-based holistic nutrition, this course looks at these topics and more. Learn about dietary approaches that address primary concepts such as detoxification, inflammation, fatigue and immune support, and view demonstrations that focus on recipes and ingredients that improve one’s wellbeing. COURSE: HUM 542 | 12 Hours | $245 + GST 003 | Apr 24 - May 15 | M | 6 - 9 pm | Main Instructor: Patricia Brand, ND, and Elina Nurmi

COURSE: FIF 190 | 20 Hours | $295 + GST 004 | Jan 25 - Mar 29 | W | 9 – 11 am | Main Instructor: Duane Page, PhD

TO REGISTER: PAGE 1 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU


Courses CANADIAN ART HISTORY AND APPRECIATION This course provides an introduction to central themes and major period styles in the history of the arts of Canada. Explore outstanding and significant works of art by Paul Kane and Cornelus Krieghoff, Canadian Impressionists Emily Carr and the Group of Seven, The Beaver Hall Hill Group, the Canadian Group of Painters, the Automatistes, the Painters Eleven and the Post War and Contemporary art of Western Canada. Examine a variety of media including drawing, watercolour gouache, oil painting, printmaking, sculpture and architecture. When applicable, lectures will include excerpts from video and films. Dependent on feasibility, field trips to local galleries and museums may be arranged. COURSE: HUM 512 | 20 Hours | $295 + GST

DISCUSSING GOD(S): A PHILOSOPHICAL INTRODUCTION NEW This course is an introduction to the philosophical study of various religiously relevant topics. These include: the analysis of arguments for and against God’s existence; conceptual problems with formulating a sensible idea of God; the plausibility of multiple deities; the relationship (if any) between God/multiple deities and morality; a comparison of faith and reason; the reliability of religious experience and testimony; the possible impacts of predestination/divine foreknowledge on free will and moral responsibility; and prudential reasons for belief in God(s), such as the desirability of an afterlife. COURSE: HUM 546 | 20 Hours | $295 + GST 001 | Jan 31 - Mar 21 | T | 6:30 - 9 pm | Main Instructor: Dan Kary, MA

005 | Jan 30 - Mar 27 | M | 6:30 - 9 pm | Main Instructor: Elizabeth Herbert, PhD

DEAD MEN DO TELL TALES! AN INTRODUCTION INTO FORENSIC ANTHROPOLOGY Murder, mass disasters, missing persons and fire are all contexts in which human remains are found and require the expertise of the forensic anthropologist. The skeleton retains valuable evidence that can be revealed through careful scientific examination. Learn how a forensic anthropologist, through the analysis of skeletal remains, determines the sex, age, race, height, personal habits, lifestyles and sometimes, cause of death. We will unravel the mysteries of forensics, and how forensic information is used in solving crimes. COURSE: HUM 107 | 20 Hours | $295 + GST 028 | Jan 31 - Mar 21 | T | 6:30 - 9 pm | Main Instructor: Milan Gillespie, MSc

EVENINGS WITH THE CALGARY PHILHARMONIC Offered in cooperation with the Calgary Philharmonic Orchestra. Through listening, lecture, discussion and attendance at select CPO concerts, examine the making and development of classical music with the aim of deepening your understanding and appreciation of this music genre. Through four preview sessions, the course offers a layman’s introduction to four concerts and attendance at those concerts. Course fee includes the price of concert tickets, orchestra seating. CPO season ticket holders please call to register at a reduced rate. COURSE: HUM 405 | 8 Hours | $325 + GST 021 | Jan 16, Feb 13, 27, Mar 20 | M | 7 - 9 pm | Main Concerts: Jan 21, Shostakovich Symphony No. 9; Feb 18, Brahms: German Requiem; Mar 4, Beethoven: Symphony No. 3 in E-Flat Major, Eroica; Mar 25, Prokofiev: Piano Concerto No. 2/ Tchaikovsky: Symphony No 4

WW1 — LEGENDS, LIES, AND MYTHS NEW We will explore the enduring popular myths, legends, and outright lies told about the First World War. How did the war really start and who was to blame? Could the Germans have won in 1914? Did trench warfare dominate the battlefield? Why did the Allies win? How did the Treaty of Versailles come to be? And we haven’t even started on the Kaiser, Sir Douglas Haig, Papa Joffre, and Hindenburg and Ludendorff! Come participate in an interesting and thought provoking session as we attempt to separate fact from fiction and delve into the legends, lies, and myths surrounding the World War One. COURSE: HUM 523 | 20 Hours | $295 + GST 002 | Feb 7 - Mar 28 | T | 9 - 11:30 am | Main Instructor: Matt Bucholtz, PhD

A STROLL WITH SOCRATES AND FRIENDS: WHAT THE ‘ANCIENTS’ HAVE TO SAY ABOUT TODAY’S ISSUES NEW Western philosophy begins with the ancient Greeks. And that is where this philosophical journey begins as we attempt to answer some of life’s ultimate questions in companionship with Socrates, Plato, and Aristotle. Learn from the remarkable life and death of Socrates as memorialized by Plato, as well as some of the key philosophical outlooks of Plato and Aristotle. For Socrates and his students, philosophy was not merely a pastime, or even a career. It was a lifestyle. We will discover if their wisdom stands the test of time and can still offer a compelling way of life today. COURSE: HUM 544 | 20 Hours | $295 + GST 001 | Feb 1 - Mar 22 | W | 6:30 - 9 pm | Main Instructor: Natalie Valle

022 | May 1,8,29, Jun 5 | M | 7 - 9 pm | Main Concerts: May 6, Saint-Saens: Piano Concerto No. 2 in G minor; May 13, Beethoven: Symphony No. 6 in F Major; Jun 3, Mozart: Piano Concerto No. 21 / Mahler: Symphony No. 9; Jun 10, Estacio: Trumpet Concerto / Holst: The Planets Instructor: Jennifer MacDonald, MA

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PERSONAL INTEREST AND WELLNESS 403.220.2952 adedlife@ucalgary.ca

CAREER RENEWAL AND RESILIENCE NEW Discover methods to increase your career grit and gain traction in your work search. In this interactive course, you will learn techniques to help make significant progress in your work search and career. Topics include: activities that are helpful in a difficult job market; identifying your strengths, skills, and accomplishments; testing the marketplace; neutralizing adversity and failure; and, networking. COURSE: PIW 135 | 12 Hours | $245 + GST 001 | Jan 31 - Mar 7 | T | 6:30 - 8:30 pm | Main Instructor: Mary-Ann Owens, PhD

MINDFULNESS MEDITATION Based on an approach that is thousands of years old, mindfulness meditation is about being fully awake and present in every moment of our lives. Access powerful inner resources to cope with life’s challenges, calm the mind, relax the body, and cultivate insight. Benefits, including improved mood and reduced stress, depend upon establishing a personal routine. Components include: meditation, gentle hatha yoga, relaxation, group discussion, imagery and breathing techniques. Topics covered include mind/body interdependence, balance in the autonomic nervous system, and effective coping strategies. Fee includes CD. COURSE: PIW 101 | 12 Hours | $325 + GST 043 | Mar 27 - May 29 | M | 7:30 - 9 pm | Off Campus 042 | May 11 - Jun 29 | R | 7:30 - 9 pm | Off Campus Instructor: Michael Speca PsyD, R.Psych

Explore the exciting phenomenon of encore careers that occur in the second half of life. Encore careers provide you with an opportunity to use your unique combination of skills, competencies and qualities to continue to make money, and more importantly, to make a contribution that has both great personal meaning and a positive social impact. This course will be of particular interest to the 50 plus boomer crowd, a group that is looking for new pre- or post-retirement careers. Learn how to network your way to an encore career and gain knowledge about the top employment sectors. COURSE: PIW 133 | 12 Hours | $265 + GST 003 | Mar 8 - 29 | W | 6 - 9 pm | Main Instructor: Brian Lambier BA, CRC

Explore retirement within the context of both traditional and current models, as well as the concepts of change and transition and implications on planning a successful retirement. Explore 15 factors in key life arenas of family, relationships, work/career, leisure and spirituality to help better understand your preparedness for retirement planning. If you are retired, or near retirement, and are looking to reinvent your future years, this course will provide the information necessary to assess current and future plans towards making retirement a reality. NOTE: An optional online assessment tool will be available. Please bring a cheque for $53.95 to the first class if you wish to purchase. This tool will measure individual preparedness for retirement factors but it is not required for the course.

COURSE: PIW 125 | 12 Hours | $275 + GST

MINDFULNESS MEDITATION 2 ENCORE CAREERS: CREATING A SECOND ACT WITH PURPOSE AND PASSION

UNDERSTANDING AND PREPARING FOR RETIREMENT

This course is intended for students who have taken Mindfulness Meditation or have equivalent experience and are looking to continue with their meditation practice. We will examine aspects of Buddhist teachings and practice with respect to how we conduct our day to day lives from traditional Zen Buddhist and modern psychological perspectives. An overview of the Four Noble Truths, The Noble Eightfold Path will serve as a basis to explore Buddhist precepts and the seven points of mind training as applied to one’s own life. Commitment to a regular meditation practice is expected. Each class will include discussion and practice. COURSE: PIW 131 | 12 Hours | $295 + GST 005 | Jan 30 - Mar 27 | M | 7:30 - 9 pm | Off Campus Prerequisite: PIW 101 Mindfulness Meditation Instructor: Michael Speca Psy. D., R. Psych

014 | Feb 8 - Mar 1 | W | 6 - 9 pm | Main Instructor: Brian Lambier BA, CRC

Parenting PARENT EFFECTIVENESS TRAINING Do you want your children to open up more about their feelings, thoughts and opinions? Are you looking for suggestions to get your children aged two and up to listen and cooperate more? Do you wish to put more fun, caring and enrichment in your busy family life? Learn skills to enhance your parent-child relationship. Parent Effectiveness Training (PET), pioneered by Dr. Thomas Gordon, psychologist and a two-time nominee for the Nobel Peace Prize, is the most researched, implemented and influential model of parenting. Upon completion of the course, free ongoing online parenting instruction is available. COURSE: PIW 100 | 12 Hours | $265 + GST 023 | Feb 21 - Mar 14 | T | 6 - 9 pm | Main Instructor: Judy Arnall, PET, CCFE

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Courses Personal Finance FOUNDATIONS OF PERSONAL FINANCIAL MANAGEMENT To make smart decisions with your money, you need a broad understanding of personal finance and financial management in all areas of your financial life. Start by looking at the big picture and gain a solid overview of topics such as the financial planning process, own versus leasing a vehicle, retirement accounts, pension plans, investment concepts and advice, taxation, estate planning topics and various types of insurance. COURSE: PIW 112 | 15 Hours | $325 + GST 017 | Feb 21 - Mar 21 | T | 6 - 9 pm | Main Instructor: Michael O'Brien CFP

PHOTOGRAPHY 403.220.2952 adedlife@ucalgary.ca Courses in this section can be taken on their own or, in most cases, for credit towards a Visual Design Certificate. For more information on this program, go to conted.ucalgary.ca/visual design SPECIAL OFFER Receive a 5 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design or Graphic Design certificates. Discount not available for ICT courses. Offer valid for 2016/2017 academic year. Register online or call 403.220.2952.

INVESTING FOR SUCCESS LEVEL 1

ARCHITECTURAL PHOTOGRAPHY

This interactive and engaging course will cover important principles for successful investing, as well as current market conditions and investment considerations. Topics include: capital markets, picking stocks, investment strategies, mutual funds, and taxation. Students who have taken Level 1 should consider PIW 142 Investing for Success Level 2.

An introduction to practical and artistic elements of photographing exteriors and interiors of buildings. Lectures, demonstrations, critiques, and field exercises provide a practical foundation for making effective architectural photographs based on technical and aesthetic considerations. You need a camera in good working condition.

COURSE: PIW 132 | 15 Hours | $325 + GST

010 | Apr 5 - 26 | W | 6:30 - 9:30 pm and Apr 22 | S | 9 am - 4 pm | Main

006 | Jan 30 - Mar 13 | M | 6 - 8:30 pm | DT 007 | Apr 3 - May 15 | M | 6 - 8:30 pm | DT Instructor: Bradley Moore, CFA

INVESTING FOR SUCCESS LEVEL 2 Explore further the securities markets and learn pricing and trading concepts for different types of financial instruments. A basic understanding of stocks, bonds and mutual funds will be assumed. Topics covered include pricing and trading techniques in fixed income, equity, derivatives, and modern portfolio theory. Discuss the benefits and challenges associated with portfolio construction. Prerequisite: PIW 132 Investing for Success Level 1

COURSE: PHO 113 | 18 Hours | $275

DIGITAL PHOTOGRAPHY — THE NEXT STEP This course is designed for those familiar with the basic operation of digital cameras and who are looking for a deeper understanding of digital possibilities. Topics include: advanced camera functions, image acquisition, lighting, workflow; printing and printers; and online resources. Through assignments and critiques, quality image making will be the focus of this course. COURSE: PHO 103 | 15 Hours | $240

DIGITAL SLR PHOTOGRAPHY — FAST CLASS In this one-day introduction to digital SLR (single lens reflex) or micro 4/3 cameras and digital photography, learn how your camera functions. Work with aperture and speed, understand ISO, maximize optional settings, and control light. Understand fast and slow lenses, raw and jpeg filming, aspect ratios, auto and manual focusing, and avoiding 'noise.' Pick up some quick tips on how to compose your photos and maximize the effects of various lighting situations. COURSE: PHO 116 | 6 Hours | $120 016 | Mar 11 | S | 9 am - 4 pm | Main 017 | May 6 | S | 9 am - 4 pm | Main

LANDSCAPE AND NATURE PHOTOGRAPHY Landscapes, plants and animals are favourite subjects for photographers. This course consists of an introductory lecture and photoshoot around the city with photoshoots in or around the mountains to follow. Learn about design in nature, the art of seeing, understanding and utilizing light effects, tripods and other equipment, and developing a personal style. The final class is a recap and assessment of the photoshoots. Students should have fully adjustable SLR cameras. COURSE: PHO 109 | 21 Hours | $295 010 | Jun 10,17,24,29 | S | varied times |Main Prerequisite: PHO 101 Photography I

PHOTOGRAPHY — LIGHTING An introduction to the types and techniques of lighting in photography; this course will benefit photography enthusiasts who are interested in having a better understanding of natural and artificial light and its implementation in portrait, pet, product, real estate and general purpose photography. COURSE: PHO 122 | 12 Hours | $195 004 | Apr 5 - May 10 | W | 7 - 9 pm | Main Prerequisite: PHO 101 Photography 1

018 | Apr 11 - May 16 | T | 7 - 9:30 pm | Main

COURSE: PIW 142 | 15 Hours | $345 + GST 004 | Jan 31 - Mar 7 | T | 6 - 8:30 pm | DT Instructor: David Sherlock, BA (ECON), AICB, PFP, FMA, CIM, FCSI

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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PHOTOGRAPHY I — DIGITAL

PORTRAIT PHOTOGRAPHY

Focus on Digital SLR cameras — cameras that are fully adjustable with the ability to change lenses. Topics include: composition, exposure control, automatic versus manual operation, aperture, shutter speed, white balance, using flash and available light, and evaluating the final pictures. Please bring camera and manual to first class.

Become more comfortable using your digital SLR camera for portraits. Understand how to use the quality of light and your camera’s basic operations for better results. Discuss exposure control, aperture, shutter speed, using the flash and available light. Review portraiture in both a historical and contemporary context and experiment with a variety of approaches both compositionally and technically. Please bring camera and manual to first class.

COURSE: PHO 101 | 12 Hours | $195 081 | Feb 1 - Mar 8 | W | 7 - 9 pm | Main 083 | Apr 3 - May 15 | M | 7 - 9 pm | Main 084 | Feb 9 - Mar 16 | R | 7 - 9 pm | Main

COURSE: PHO 121 | 21 Hours | $295 006 | Feb 7 - Mar 21 | T | 6 - 9 pm | Main

PHOTOGRAPHY IN THE GARDEN Many interesting and exciting subjects for photographs are as close as your own back yard. Whether you have an SLR digital camera loaded with special features or a simple point-and-shoot camera, you can learn how to take great photographs in your garden using lighting and other techniques. Additional topics include: macro photography, composition, and how shooting from different angles can create dynamic images. This course includes a field trip. General knowledge of your camera would be helpful but not necessary, photography basics will be covered in the first class. COURSE: PHO 111 | 15 Hours | $240 008 | Aug 2 - 16 | W | 6:30 - 9:30 pm and Aug 12 | S | 9 am - 4 pm | Main

REAL ESTATE PHOTOGRAPHY This course will benefit realtors and anyone interested in real estate photography. Topics include; the capabilities of digital SLR cameras, automatic versus manual photography, the concept of the exposure triangle (ISO, exposure, shutter speed), learning light temperature and white balance function, using external source of light (flash), wide angle lenses and photo distortion, staging and composing photos. COURSE: PHO 120 | 12 Hours | $195 003 | Feb 15 - Mar 22 | W | 7 - 9 pm | Main

PROJECT MANAGEMENT 403.220.2988 business.conted@ucalgary.ca Courses in this area can be taken on their own or for credit toward the Project Management Fundamentals Certificate. For information go to conted.ucalgary.ca/project For information on how some of these courses can be used toward the PMP® designation, go to conted.ucalgary.ca/designations, and click on Project Management Institute.

CHANGE MANAGEMENT THEORY AND APPLICATION NEW In the 21st century, organizations and workplaces experience constant change. Changes in leadership, organizational structure, operational systems and business culture impact business outcomes and the individuals involved. In this introduction to change theory, the focus is on the people impacted by change and those leading and managing it. Learn organizational change strategies through different lenses and frameworks, and examine interventions and tools to plan and manage the change process. Learn technique and tactics to facilitate change within an organization, through engaged processes. COURSE: BMC 358 | 20 Hours | $445 002 | Jan 14 - Feb 11 | S | 8:30 am - 4 pm | DT 003 | Apr 18 - Jun 5 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

My experience as a Continuing Education student was very rewarding. Working fulltime and having the downtown campus nearby made it all so convenient. Patricia Abel. Graduate. Project Management Fundamentals Certificate.

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Courses LEADERSHIP IN PROJECT MANAGEMENT The difference between a good and an exemplary project is leadership. Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition in order to increase participants' comfort level with project management activities and language. Coursework will culminate with a project that integrates knowledge acquired through the course with practical experience of participants.

PROJECT MANAGEMENT PROFESSIONAL (PMP)® EXAM PREPARATION This course is specifically designed to give eligible Project Management Professional (PMP)® candidates the knowledge and skills required to complete the (PMP)® certification exam successfully. This highly interactive course uses different activities to practise test questions thus providing opportunities to apply project management concepts, terms, methods and best practices building the confidence needed to satisfy the exam requirements. Students require knowledge of the PMI methodology as outlined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition.

PROJECT MANAGEMENT: HR AND COMMUNICATION The human resource knowledge area contains many variables and systemic elements that can affect the outcome of a project. Enhancing this area of expertise and devoting adequate commitment to the development of human resource planning increases project success. Learn effective strategies to motivate, manage, and organize project teams as well as the skills necessary to communicate effectively with team members and project stakeholders. Develop an appreciation for effective communication and gain a better understanding of how to set and manage stakeholder expectations. COURSE: BMC 302 | 15 Hours | $585

COURSE: BMC 290 | 40 Hours | $745

COURSE: BMC 308 | 40 Hours | $745

025 | Jan 10 - Apr 4 | Online 026 | Jan 14 - Feb 11 | S | 8:30 am - 5 pm | DT 024 | Apr 1 - May 6 | S | 8:30 am - 5 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

020 | Jan 14 - Feb 11 | S | 8:30 am - 5 pm | DT 021 | Feb 27, 28, Mar 1, 6, 7 | MTW | 8:30 am - 5 pm | DT 019 | Apr 1 - May 6 | S | 8:30 am - 5 pm | DT

017 | Feb 25 - Mar 4 | S | 8:30 am - 5 pm | DT 016 | Apr 18 - May 15 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

PROCUREMENT AND CONTRACT MANAGEMENT

PROJECT MANAGEMENT AND RISK

PROJECT MANAGEMENT: LEVEL I

The ability to manage risk is a primary competency of the project manager. In this session, learn the methodology involved in identifying, analysing, monitoring and controlling risks within the project lifecycle. Discuss the relationship between risk and contingency funds and gain tools to help you develop a risk management plan.

This overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK Guide) — Fifth Edition. The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for scope, time, cost, and risk management, with quality, human resources, communications, procurement, and stakeholder management also included.

Explore the project procurement processes, from the initial procurement decision, through the solicitation process, to contract award, administration, and closure. Examine the interaction of these processes and how they overlap with the other areas of project management. Learn effective strategies to successfully manage key partners and vendors, and acquire the tools and techniques to manage each contract life cycle.

COURSE: BMC 323 | 7.5 Hours | $385 006 | Mar 10 | F | 8:30 am - 5 pm | DT

COURSE: BMC 301 | 15 Hours | $585 016 | Feb 22 - Mar 22 | W | 6 - 9 pm | DT 015 | May 6 - 13 | S | 8:30 am - 5 pm | DT

COURSE: BMC 299 | 40 Hours | $745 044 | Jan 10 - Apr 4 | Online 045 | Jan 10 - Apr 4 | T | 6 - 9 pm | DT 046 | Jan 16,17,18,23,24 | MTW | 8:30 am - 5 pm | DT 047 | Feb 25 - Mar 25 | S | 8:30 am - 5 pm | DT 042 | Apr 18 - May 30 | TR | 6 - 9 pm | DT 043 | Apr 24,25,26, May 1,2 | MTW | 8:30 am - 5 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

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PROJECT MANAGEMENT: LEVEL II

PROJECT QUALITY MANAGEMENT

RISK NAVIGATION: STRATEGIES FOR MAJOR CAPITAL PROJECTS

This advanced course adhering to A Guide to the Project Management Body of Knowledge (PMBOK(PMP)Ž Guide) — Fifth Edition enhances the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, the objective is the development of project control skills.

This course presents the benefits of Quality Management and the importance of incorporating it into the day-to-day activities of business. Course modules will explain the fundamentals of quality management, their purpose, and value to the success of a project. Topics include: process driven versus people driven, what is QA and QC, cost of quality, quality planning, quality requirements, reporting metrics, supplier quality management, and quality audits and assessments. The criticality of interfaces between engineering, procurement, contracts and construction are also covered.

As projects become larger, more complex, and of longer duration, the challenges presented to executive decision-makers become greater. Discover how you can improve your project outcomes. Discuss: alignment between the organization and projects, organizational support for projects, what can be done to fix cost overruns, clarity of risk management, and the proper use of contingency. Also discuss: near-term thinking, team alignment, the disconnection between the corporate level and project level, and the role of the project executive officer.

COURSE: BMC 266 | 40 Hours | $745 037 | Jan 10 - Apr 4 | Online 038 | Jan 12 - Apr 6 | R | 6 - 9 pm | DT 036 | May 24,25,26,29,30 | WRF | 8:30 am - 5 pm | DT Prerequisite: BMC 299 Project Management: Level I; and, for online section, BMC 352 Learning Online (page 4)

PROJECT PLANNING: HIT THE GROUND RUNNING Project success is largely contingent upon detailed and logical project initiation and planning. Develop valuable skills for navigating through the sometimes ambiguous reality of the initiation and planning stages of a project. Discover how to gather initial project requirements in order to ensure smooth and results-driven delivery of project services or products. Also learn the step-by-step process of how to drive a project from initiation to execution. COURSE: BMC 322 | 7.5 Hours | $385 005 | Mar 17 | F | 8:30 am - 5 pm | DT

COURSE: BMC 320 | 15 Hours | $585 005 | May 25 - 26 | RF | 8:30 am - 4:30 pm | DT

COURSE: BMC 300 | 15 Hours | $585 020 | Jan 11 - Feb 8 | W | 6 - 9 pm | DT 019 | Apr 19 - May 17 | W | 6 - 9 pm | DT

RIGHTSOURCING IN IT FOR PROJECT MANAGERS Rightsourcing is about selecting the best way to secure and utilize resources. This seminar will help IT decision makers make better informed choices between insourcing, offshoring and nearshoring. Learn tips, tricks and strategies to quantify the value of sourcing models and estimate their hidden costs. If you want to rightsource, and not just outsource, this seminar will give you a 360 degree view of how to get started and effectively manage it through the project lifecycle.

SAP PROJECT MANAGEMENT There are three key knowledge areas involved in becoming a successful SAP (Systems, Applications, Products) Project Manager: SAP, ASAP methodology (Accelerated SAP Methodology for Implementation) and experience on SAP projects. This seminar is for project managers who have some work experience and want to develop their career opportunities. Learn the basics of SAP and ASAP methodology including industry acronyms and apply a work breakdown structure for a sample SAP implementation project. COURSE: BMC 334 | 7.5 Hours | $385 004 | Mar 31 | F | 8:30 am - 5 pm | DT

COURSE: BMC 347 | 7.5 Hours | $385 004 | May 5 | F | 8:30 am - 4:30 pm | DT

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Courses REAL ESTATE DEVELOPMENT 403.220.2988 business.conted@ucalgary.ca Courses in this section can be taken on their own or for credit toward the Certificate in Real Estate Development. For information on this certificate program, go to conted.ucalgary.ca/realestate

ADVANCED FINANCE AND CORPORATE/LEGAL STRUCTURES Take a more detailed look at finance and corporate/legal structures available to today’s real estate developer. In particular, three distinct areas are studied: corporate structures, including limited partnerships, joint ventures, private and public corporations, and private trusts; land purchase and construction finance, such as vendor arrangements, conventional finance (best practices), syndications, mezzanine finance, and participation arrangements; and take-out arrangements including long-term finance, corporate sales to institutional investors, REITs, limited partnerships, public companies, private high networth investors, and syndications. COURSE: CPE 141 | 18 Hours | $589

MIXED-USE REAL ESTATE DEVELOPMENT The downtowns of Canada’s largest cities include many dynamic mixeduse real estate development projects. Technological advances, traffic congestion, and environmental concerns are some of the many factors that are driving an explosion in mixeduse real estate development planning and development. Gain an overview of the development process that incorporates complimentary residential, commercial, civic and business uses into a single parcel or development concept area. Learn about mixed-use planning polices and development regulations, and; gain a deeper understanding of the development process from start to finish using Calgary as a case example. COURSE: CPE 185 | 18 Hours | $589 008 | Mar 2 - Apr 6 | R | 6:30 - 9:30 pm | DT

REAL ESTATE LAW This course examines the legal issues involved in the acquisition, development, management and disposition of real estate. Topics include: offers, purchase and sale agreements, organization of the ownership entity, financing, mortgages, construction, taxation, and leasing. COURSE: CPE 111 | 18 Hours | $589 011 | Jan 12 - Feb 16 | R | 6:30 - 9:30 pm | DT

009 | Apr 4 - May 9 | T | 6:30 - 9:30 pm | DT Prerequisite: CPE 119 Real Estate Development and Finance

REAL ESTATE MARKETING Marketing is essential to the success of any real estate development project. Review the role that marketing plays at each step in the development process. Gain an understanding of changing real estate markets and learn how to: utilize market research information, develop and manage a marketing program, create unique project identities, and undertake an effective advertising and communications program. COURSE: CPE 112 | 18 Hours | $589 016 | Apr 20 - May 25 | R | 6:30 - 9:30 pm | DT

SALES MANAGEMENT AND STRATEGIES IN REAL ESTATE DEVELOPMENT When the rubber hits the road, the success or failure of development projects relies heavily on the strength of the sales team and the strategies that drive them each day. Economic downturns and a slowdown in the residential real estate market force development projects to reevaluate their sales processes and practices. Learn proven methodologies and formulas that deliver sales results. Topics include: project pricing, prospect communication, lead generation, effective database management, creating perceived value and sales centre pathing. Eliminate the selling atmosphere and create a buying atmosphere on your next project. COURSE: CPE 150 | 18 Hours | $589 007 | May 16 - Jun 20 | T | 6:30 - 9:30 pm | DT

I learned, not only from my teachers and their guest speakers, but also from my classmates and their stories of dealing with various stakeholders and processes. Jennifer Oswald. Graduate. Real Estate Development Certificate.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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TEACHING SECOND LANGUAGES 403.220.2952 tslinfo@ucalgary.ca Courses in this section can be taken for credit toward a Teaching Second Language (TSL) Certificate program, specifically: · TSL Certificate specializing in Teaching English as a Second Language (TESL), Level 1 and 2 · TSL Certificate specializing in Teaching International and Heritage Language (TIHL), Level 1 and 2 For information on these certificate programs, go to conted.ucalgary.ca/tsl SPECIAL OFFER Receive a 5 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2016/17 academic year.

ASSESSMENT AND MATERIAL DEVELOPMENT Analyze classroom assessment strategies, processes, issues and trends in the assessment of student language learning. Perspectives of assessment from learner, teacher, standardized tests and workplace needs will be addressed, as will the functions of formative and summative assessment. The role of assessment in learner motivation, accountability, and communication of learner ability will be addressed with reference to participants’ real classroom experiences. Gain a working knowledge of large-scale, standardized language tests. Then focus on key criteria used in assessing and selecting materials. Familiarize yourself with the main types of materials currently available, and examine the range of teaching possibilities with these materials. Finally, experiment with developing your own materials to meet second language classroom needs.

CULTURE IN LANGUAGE TEACHING Knowing a second language also means knowing a second culture. Learn what the term culture means and the purpose of knowing a culture for second language learners. Study how to integrate culture and intercultural explorations into the learning experience. Finally, examine the influences of culture on teaching and learning in both multi- and monocultural contexts. Discuss theory and practical elements of integrating peoples of different cultures. COURSE: TSL 126 | 30 Hours | $475 010 | Jan 17 - Mar 13 | Online Prerequisite: TSL Level 1 Certificate courses

LINGUISTIC STRUCTURES Even in a communicative context, second language teachers need a basic awareness about the structure of language and possible differences between the first and second language they are teaching. The three basic language structures of phonology (sound structure), morphology (word structure), and syntax (sentence structure) will be illustrated on a number of levels. COURSE: TSL 108 | 30 Hours | $475 030 | Feb 7 - Apr 3 | Online 031 | May 9 - Jul 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

TSL — METHODOLOGY Familiarize yourself with second language teaching methodology in the last two centuries. First, an historical overview of the different approaches including grammar translation, the Direct and Series methods, Audiolingualism and so forth will be examined. Then, learn more about using newer methods such as Communicative Language Teaching (CLT), Task-Based Learning (TBL), and the Lexical Approach.

TSL FUNDAMENTALS Be introduced to the field of learning and teaching a second language. Become familiar with the terminology used generally in the realm of second language teaching and specifically in the TSL Certificate program. Then focus on principles of classroom management and lesson planning. This will include concepts such as increasing student interaction in the classroom, using effective teacher language and logical staging of various lesson types.

ESL COURSE: TSL 120 | 40 Hours | $575 026 | Jan 17 - Mar 27 | Online 027 | Apr 11 - Jun 19 | Online Prerequisite: BMC 352 Learning Online (page 4)

IHL COURSE: TSL 127 | 40 Hours | $575 011 | Jan 18 - Mar 29 | W | 6 - 9:30 pm | Main

TEACHING PRACTICUM — ESL The practicum course provides you with an opportunity to observe an experienced ESL teacher in a classroom setting and complete paper-based recordings of ten hours of observations. In addition, you will apply the knowledge and skills learned during the program in a supervised practice setting. You will teach ten hours of lessons that you have planned. You will receive feedback in the form of recommendations from your supervising teacher. All practicum observations and practice teaching will take place at the University of Calgary or other approved Calgary ESL providers. COURSE: TSL 109 | 20 Hours | $475 047 | Jan 16 - Mar 24 | Calgary 048 | May 1 - Jul 7 | Calgary Prerequisite: TSL Level 1 certificate courses

COURSE: TSL 104 | 30 Hours | $475 011 | Mar 7 - May 1 | Online Prerequisite: TSL Level 1 Certificate courses

COURSE: TSL 125 | 30 Hours | $475 009 | May 2 - Jun 26 | Online Prerequisite: TSL Level 1 Certificate courses

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Courses TEACHING SKILLS AND SYSTEMS 1 — ESL Explore both theoretical and practical aspects of specific skills in learning a second language. Review what is known about the reading and writing process including communicating well to be heard and understood, and reading and writing for specific purposes. Next review what is known about teaching grammar in a second language while concentrating on pedagogical techniques. Cover critical and innovative approaches to grammar and learn specific strategies for teaching grammar in a second language. Finally, cover systematic and principled procedures for teaching vocabulary. COURSE: TSL 121 | 30 Hours | $475 026 | Feb 14 - Apr 4 | T | 6 - 9:30 pm | Main 024 | Feb 14 - Apr 10 | Online 025 | May 2 - Jun 26 | Online Prerequisite: TSL 120 TSL Fundamentals, and TSL 108 Linguistic Structures

TEACHING SKILLS AND SYSTEMS 2 Become aware of current classroom techniques that promote listening and speaking. Be introduced to the communicative method of second language learning through group discussion, modeling, games and activities. Then, discover how sounds are produced in a variety of languages and what practical teaching techniques you can use to correct common problems with pronunciation in a second language. Gain familiarity with the international phonetic alphabet.

ESL

WRITING 403.220.2952 writing@ucalgary.ca This area includes a wide variety of writing courses, many of which can be taken for credit toward a certificate program. Courses are categorized as Non-certificate Courses followed by Certificate Courses.

CREATIVE WRITING 1 Give voice to your inner creativity. Explore fiction, creative non-fiction, and poetry, through discussion, writing exercises, close reading of published work, and feedback consistent with your level of experience and comfort. The focus will be on generating ideas, and learning the basics of the writer's craft. COURSE: WRI 101 | 24 Hours | $355 028 | Apr 4 - May 23 | T | 6 - 9 pm | Main

Non-certificate Courses Courses in this section are taken for general interest only.

BOOT CAMP: THE BASICS OF GOOD WRITING NEW In the mood for an entirely different Stampede experience? Want to improve your business English? How about dedicating a week (and because it’s summer, we’ll make that a four-day week) to transforming your writing? Your ability to write lean and persuasive documents that capture the reader’s attention, communicate your message clearly, and convey that you are a careful and respectful communicator is integral to your success. We start with the basics of grammar and punctuation, move on to style principles, and then review best processes and practices in business correspondence. The class concludes with an examination of some editing tools and techniques, and a review of resources that will help you continue to refine your writing skills.

INTENSIVE GRAMMAR AND STYLE CLINIC Tune-up your grammar and writing skills. Strengthen your command of language and become a more assured writer. Grammar is key to clear and concise communication, and there's nothing dull about it. Review the basics of grammar including parts of speech, sentence structure, punctuation and common grammatical errors. Also, learn how to dramatically improve your writing style by using precise language, eliminating wordiness, and editing for conciseness, clarity and fluency. Instructional grammar and style booklet provided. COURSE: WRI 203 | 15 Hours | $295 051 | Feb 7 - 9 | TR | 8:30 am - 4:30 pm | DT 050 | Feb 28 - Mar 28 | T | 6 - 9 pm | Main 052 | May 2 - 4 | TR | 8:30 am - 4:30 pm | DT

COURSE: WRI 112 | 25 Hours | $425 001 | Jul 10 - 13 | MTWR | 9 am - 4 pm | DT

COURSE: TSL 122 | 30 Hours | $475 022 | Jan 17 - Mar 13 | Online 023 | Jan 18 - Mar 8 | W | 6 - 9:30 pm | Main 024 | Apr 4 - May 29 | Online Prerequisite: TSL 120 TSL Fundamentals, TSL 108 Linguistic Structures; and, for online sections BMC 352 Learning Online (page 4)

IHL COURSE: TSL 129 | 30 Hours | $475 012 | Jan 17 - Mar 13 | Online Prerequisite: TSL 120 TSL Fundamentals, TSL 108 Linguistic Structures; and, for online sections BMC 352 Learning Online (page 4)

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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Certificate Courses The following courses can be taken on their own or for credit toward at least one of the following certificate programs: · Creative Writing · Professional Writing: · · Specializing in Business and Technical Writing · · Specializing in Marketing and Public Relations

For information on these programs, go to conted.ucalgary.ca/writing SPECIAL OFFER Receive a discount of 5 per cent per course by registering at the same time for three or more courses. To receive the discount, you must register by calling 403.220.2952. Offer valid for 2016/2017 academic year. This offer is valid for certificate courses only. This offer does not apply to WRI 500 Creative Writing Final Project.

I enrolled in the professional writing program because I had to improve my technical writing skills — quickly. I consider writing well to be a valuable skill in the workplace. Alberto Delgado. Graduate. Professional Writing specializing in Business and Technical Writing.

COPY EDITING AND PROOFREADING You will develop solid copy editing skills (clarity, correctness, conciseness, consistency) by learning to identify and correct content errors, problems in technical quality, style guide conformity and issues in language and thought. Then focus on proofreading skills including proofreader’s marks, grammar and spelling errors and basic formatting. Topics may also include working with style sheets, proofing on screen versus proofing hard copy, and proofing electronically generated or scanned material for a variety of English-language texts. Access to a printer and a scanner or fax machine or the ability to send good quality phone photos is required.

COPYWRITING — WORDS THAT SELL Using words as tools, make the reader sit up and take notice so you can first communicate with, and then persuade and motivate, them. Then, acquire a foundation in the copywriting process, marketing strategies, and the principles of persuasion. Learn to write dynamic advertisements and sales and marketing brochures for products and services. Get instructor and peer feedback as you learn to write influential sales and marketing brochures, letters and other documents. COURSE: WRI 240 | 30 Hours | $545 007 | Feb 7 - Apr 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

CREATIVE WRITING EXPLORATION Give voice to your inner creativity. Explore various creative writing genres such as fiction, creative non-fiction, poetry, and drama through discussion, writing exercises, close reading of published work, and instructor and peer feedback consistent with your level of experience and comfort. The focus will be on generating ideas, and learning the basics of the writer’s craft. COURSE: WRI 140 | 30 Hours | $545 014 | Jan 24 - Mar 20 | Online 015 | Mar 29 - May 31 | W | 6 - 9 pm | Main Prerequisite: BMC 352 Learning Online (page 4)

COURSE: WRI 120 | 30 Hours | $545 027 | Jan 24 - Mar 20 | Online 028 | Mar 21 - May 15 | Online 029 | Jul 25 - Sep 18 | Online Prerequisite: BMC 352 Learning Online (page 4)

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Courses CREATIVE WRITING FINAL PROJECT

GRANTS, SALES AND FUNDING PROPOSALS

You will have opportunity to hone your writing and editing skills through writing, discussion with peers, and 10 hours of mentorship with a published author. You will provide a pre-course submission within your chosen genre. The work in progress will be a minimum of 10-15 pages and will also include a learning agreement describing the project and the direction of the work. The submission must be received at least one month prior to the course start date. You will enhance your skills and understanding of the writer’s craft specific to genre, and produce a small manuscript of approximately 40-50 pages maximum length. This is to be taken as the final course in the Creative Writing Certificate.

Learn and apply established methods of planning, writing and revising proposals through study, practice, peer and instructor feedback, and assignments. You will be provided an opportunity to work on case-study exercises or, if you prefer, actual proposals from your workplace. In either case, the completed proposals will be evaluated as part of the course mark. Practice developing both sales and funding proposals. Also discuss types of proposals, uncovering needs, and finding funding sources (grants).

COURSE: WRI 500 | 40 Hours | $925 009 | Mar 28 - Jun 12 | Online Prerequisites: Completion of 160 hours of core, optional and elective courses

DOCUMENT DESIGN Ensure your writing has the strongest impact possible by learning how to successfully present user-friendly documents. Start with a brief overview of the four basic design principles (contrast, repetition, alignment and proximity) that appear in every welldesigned document. Next learn about colour and font, and how choosing the right one can have a positive impact on your writing. Then, learn how to think critically about your design choices so you can apply these principles to numerous documents including creative writing, correspondence, brochures, reports, and websites through study, practice, peer and instructor feedback, and assignments.

COURSE: WRI 270 | 30 Hours | $545 006 | Jan 24 - Mar 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

STRATEGIC WRITING FOR PUBLIC RELATIONS AND MARKETING Learn the information necessary to achieve public relations writing success, including how to write and format documents such as news releases, advisories, media kits, backgrounders, and fact sheets through study, practice, peer and instructor feedback, and assignments. Continue with practice in marketing and advertising writing which may include: advertisements for print, radio, or television, proposals; sales; direct mail; fund raising and more. We will discuss the latest methods used in the industry such as engaging audiences through the web, social media, and blogs. COURSE: WRI 230 | 30 Hours | $545

SCIENCE WRITING This course is intended for scientists, science communicators, journalists and freelancers who write science news and stories for the general public. Topics include: writing skills, planning and structuring your work, finding and evaluating science stories, the roles of the internet, interviewing, controversy and ethics in science writing, fact checking and understanding statistics. Learn through study, practice, peer and instructor feedback, and assignments. COURSE: WRI 260 | 30 Hours | $545 006 | Feb 7 - Apr 3 | Online Prerequisite: BMC 352 Learning Online (page 4)

011 | Apr 4 - May 29 | Online Prerequisite: WRI 150 Writing in the Workplace; and for online sections, BMC 352 Learning Online (page 4)

TECHNICAL WRITING AND DOCUMENTATION Learn to effectively communicate information to your audience by applying relevant concepts and tools to help you make sense of various writing tasks. Develop your ability to analyze written information and use structure to reinforce its meaning and make the message clear. Produce writing samples based on documents including reports, policies and procedures, proposals, summaries, manuals, and user guides. Learn through study, practice, peer and instructor feedback, and assignments. COURSE: WRI 215 | 30 Hours | $545 012 | Apr 4 - May 29 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: WRI 220 | 30 Hours | $545 009 | Jan 24 - Mar 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

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WRITING A NOVEL: FIRST DRAFT

WRITING FOR CHILDREN AND YOUTH

Writing a novel is a challenging and exciting journey. Through practical experience, learn to write fiction uncritically for quantity, write to a deadline, meet daily word-count goals and sketch an entire story arc. Topics covered include character and scene development, dialogue, narration, and plot creation. Your goal is to have a 50,000-word first draft of a novel by the end of the course. This course is suitable for all genres.

The children and youth writing market is a rich and vibrant one. We will focus on writing for readers aged 8 to 14 years, with a brief discussion for age groups younger than this. Examine the writing process from initial concept to finished work including how to turn ideas into stories, story structure, developing characters, the creation of outlines and the importance of editing and revision. You will also examine ways to research publishing houses where you can submit your work, cover letters, synopses and sample chapters.

COURSE: WRI 460 | 30 Hours | $545 005 | Mar 21 - May 15 | Online Prerequisite: WRI 140 Creative Writing Exploration; and BMC 352 Learning Online (page 4)

WRITING CREATIVE NON-FICTION Creative non-fiction is a genre that is committed to the close observation and recording of a world. The story is important, as it contains the poetry, the drama of everyday life, and its substance. Examine models of writing in memoir, travel and nature writing, and the personal essay. COURSE: WRI 430 | 30 Hours | $545 005 | Apr 4 - May 29 | Online Prerequisite: WRI 140 Creative Writing Exploration, and BMC 352 Learning Online (page 4)

WRITING SHORT FICTION Discuss different types of short fiction from micro to flash to regular short story. Delve into fundamentals including characterization, setting, and narrative arc. You will write and edit at least two drafts of your own work of short fiction. Collaborating with your instructor and fellow classmates, learn about your genre, its market, and publishing opportunities, and gain skill through practice. COURSE: WRI 450 | 30 Hours | $545 005 | Apr 4 - May 29 | Online Prerequisites: WRI 140 Creative Writing Exploration; and BMC 352 Learning Online (page 4)

COURSE: WRI 340 | 30 Hours | $545 006 | Jan 24 - Mar 20 | Online Prerequisites: WRI 140 Creative Writing Exploration; and BMC 352 Learning Online (page 4)

WRITING IN THE WORKPLACE Successful communicators know that effective writing is essential in a variety of professions. You will develop your writing skills through working on correspondence, such as letters, memos, and email; as well as summaries and reports. Topics include: composition, writing clearly, grammar, sentence structure, writing across cultures, and ethical writing. Ample opportunity for writing is available through exercises and assignments, and feedback on your writing is provided by peers as well as by the instructor. COURSE: WRI 150 | 40 Hours | $725 008 | Jan 10 - Apr 11 | T | 6 - 9 pm | DT 011 | Jan 10 - Mar 20 | Online 012 | Apr 4 - Jun 12 | Online 013 | May 23 - Jul 31 | Online 014 | May 8 - 12 | MTWRF | 8 am - 4:30 pm | DT 015 | Jul 17 - 21 | MTWRF | 8 am - 4:30 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

WRITING TOOLS Use some of the most common software features to prepare your written work. First, learn how to get organized using tools including OneNote and Evernote, then look at presenting your written work in MS Word, PowerPoint, FrameMaker or InDesign. Practise adding more visual detail to your documents using Visio and converting documents to Adobe Acrobat’s .pdf format for review and publishing. Finally, understand the meaning of file extensions (tiff, .jpg, gif, .eps, .wmf) and image resolution MS Office suite is required. Free trial versions of other software may be required. COURSE: WRI 320 | 30 Hours | $545 010 | Apr 4 - May 29 | Online Prerequisite: WRI 220 Document Design, and BMC 352 Learning Online (page 4)

WRITING WELL Writing is at the heart of professional, personal and creative communication, and is, therefore, a critical skill in many realms. To write well, you must be familiar with audience, purpose, form and style as well as the mechanics of writing. Learn the essential skills to be successful at getting your intended message across to a variety of audiences through study, practice, peer and instructor feedback, and assignments. COURSE: WRI 110 | 30 Hours | $545 024 | Jan 17 - Mar 13 | Online 025 | Mar 14 - May 8 | Online 026 | May 16 - Jul 10 | Online Prerequisite: BMC 352 Learning Online (page 4)

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Courses YOUTH PROGRAMS 403.220.2988 business.conted@ucalgary.ca

Electronics for Young Inventors Electronics for Young Inventors courses are intended for students 13 – 16 years of age and are offered in a summercamp format.

ELECTRONICS FOR YOUNG INVENTORS LEVEL 1 This two-week, 60-hour summer camp teaches students about electricity, computer programming, and interaction design. Students will discover the science behind everyday electronics, and how energy can be harnessed to process information, control machines and communicate with the outside world. This is a lab-based, hands-on camp where students will learn to understand and safely create fun and creative projects by using an Arduino microcontroller, the C programming language and electronic components. This camp will show students how to build circuits, write computer programs, and craft interfaces to produce amusing, helpful, or just plain crazy inventions! No previous experience with electronics or computer programming is necessary. Materials are covered in the course fees. COURSE: ICT 731 | 60 Hours | $675

ELECTRONICS FOR YOUNG INVENTORS LEVEL 2

VIDEO GAME DEVELOPMENT LEVEL 2

This two-week, 60-hour summer camp builds on the basics of electricity, computer programming, and interaction design taught in Electronics for Inventors Level 1. Students will apply new computer programming concepts and more complex electrical components to create new interactive projects using an Arduino microcontroller, the C programming language, and electronic components. This camp will also guide students through the necessary steps to safely plan, design, test and produce their own unique electronic inventions. Students entering this course should have some familiarity with the Arduino platform, or other experience with electronics and computer programming. Materials are covered in the course fees.

This intermediate course builds on the programming, visual and game design fundamentals introduced in level one, and introduces students to planning games and adapting programming concepts with increased independence.

COURSE: ICT 732 | 60 Hours | $675 002 | Jul 31 - Aug 11 | MTWRF | 9 am - 4 pm | Main Prerequisite: Electronics for Young Inventors Level 1

Video Game Development Students 13 – 16 years of age may take these Video Game Development courses on their own or as credit toward the Certificate in Video Game Development for Secondary School Students. Courses are offered in a summer camp format.

COURSE: ICT 722 | 60 Hours | $575 005 | Jul 17 - 28 | MTWRF | 9 am - 4 pm | Main 006 | Jul 31 - Aug 11 | MTWRF | 9 am - 4 pm | Main Prerequisite: ICT 721 Video Game Development Level 1

VIDEO GAME DEVELOPMENT LEVEL 3 This final course builds on the programming, visual and game design fundamentals introduced in levels one and two, supports students in planning and developing independent game projects, and introduces students to the necessary organizational and programming skills involved in sharing their games on the web and on mobile devices. COURSE: ICT 723 | 60 Hours | $575 004 | Jul 31 - Aug 11 | MTWRF | 9 am – 4 pm | Main Prerequisite: ICT 722 Video Game Development Level 2

Note: For courses offered Saturdays during the academic year, see page 50.

003 | Jul 4 - 14 | TWRFM | 9 am - 4 pm | Main 004 | Jul 17 - 28 | MTWRF | 9 am - 4 pm | Main

VIDEO GAME DEVELOPMENT LEVEL 1 This introductory course teaches students the programming, visual and game design fundamentals needed to build computer games. COURSE: ICT 721 | 60 Hours | $575 008 | Jul 4 - 14 | TWRFM | 9 am – 4 pm | Main 009 | Jul 4 - 14 | TWRFM | 9 am – 4 pm | Main 010 | Jul 17 - 28 | MTWRF | 9 am – 4 pm | Main

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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Information for Students To reach the main telephone menu and for general inquiries, call 403.220.2866 or 1.866.220.4992 (Toll free outside of Calgary and within North America).

For the most complete and up-to-date information go to conted.ucalgary.ca; then click on Info for Students.

Registration Receipt and Course Location

To register for a UCalgary Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed specifically for youth.

Receipts include the location of the course, applicable notes and transaction details. Receipts are automatically emailed to registrants and mailed only upon request. The location of your course can also be found in the My ContEd student portal by clicking on My Course Schedule.

GST

Course Cancellation

The Goods and Services Tax is additional when applicable.

If a course is cancelled due to insufficient enrolment or other unforeseen circumstances, all registrants will receive a full refund, or may choose to transfer without charge to another course.

Age Requirement

Special Needs Please advise Continuing Education of any special needs requirements, such as disability and/or dietary requirements (if meal is included). Also, visit the UCalgary Student Accessibility Services website at: ucalgary.ca/access

Your Privacy Continuing Education is committed to protecting the privacy of its students. Personal information is collected under the authority of the Post-secondary Learning Act. You will be asked to provide contact information when you register with Continuing Education or request information about Continuing Education courses and programs. You will be sent a UCID number and password. You can access your personal information through the My ContEd Student Portal using the assigned UCID number and password. The personal information you submit will form part of your student record and will be used to respond to your inquiries, to send you information about your application for admission to a course or program, to send you information about the courses and programs in which you are registered, and to prepare aggregate statistical data. On your student profile, you will have the ability to opt in to receive information about courses and programs offered by Continuing Education.

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Income Tax Receipts (T2202A) T2202A income tax receipts for eligible non-credit courses are available for download through the My ContEd portal in February. For more information, go to conted.ucalgary.ca and click on Info for Students. UCalgary Employee Tuition Support is considered a nontaxable benefit for employees of the University of Calgary. Employees should NOT request a T2202A for courses paid via tuition support.

TRANSPORTATION AND PARKING

Passes will be valid for lots #32 after 3:30 pm Monday to Friday and all day on Saturdays and Sundays. Passes will be sold on a first-come, first-served basis and quantities are limited. Space is not guaranteed for pass holders. Refunds will be issued only in the event your class is cancelled and after your parking pass is returned.

Parking Downtown Campus There is a covered pay parking lot attached to the University of Calgary Downtown Campus and many pay surface and underground lots in the downtown area. See conted.ucalgary.ca/parking

REFUND, WITHDRAWAL, AND TRANSFER POLICY Note: ‘course’ denotes any Continuing Education offering (course, seminar, workshop, etc.)

Any exceptions to the refund, withdrawal and transfer policies outlined below are stated on the Confirmation of Registration you receive by email after enrolling in your course. If a refund or transfer is approved, reimbursement will be made via the original payment method. Reimbursements by cheque may take two weeks or more to process.

The main and downtown campuses are easily accessible by LRT and Calgary Transit bus routes. Visit calgarytransit.com or call 403.262.1000 for route assistance.

Refund and Withdrawal Policy

Parking Main Campus

· For a refund to be issued, notice of withdrawal from a course must be received ten calendar days or more prior to the start date of the course. The withdrawal fee will be deducted from the refund for the course fee.

Temporary parking passes are available on the Main Campus for Continuing Education students. The passes can be purchased at the time of registration by phone or in person. The passes are available prior to the start of each term. When purchasing, please indicate the term for which you require parking.

A $25 withdrawal fee will be applied to all approved refunds, as per the following rules.

· If notice of a student’s withdrawal from a course is received less than ten calendar days prior to the start date of the course, a refund will not be issued.

403.220.2866 • conted.ucalgary.ca


· Failure to return course materials included in the original course fees – in mint condition – at the time of your notice of withdrawal will result in the cost of the materials being added to the $25 withdrawal fee.

Transfer Between Courses A $25 transfer fee will be applied to all approved transfers, as per the following rules. · To transfer out of any course that is less than 30 hours, the request must be received at least 10 days prior to the course start date. · To transfer out of a course that is 30 hours or more and taught in the classroom or in a blended format, the request must be received prior to the start of the second class session. · To transfer out of an online course, that is 30 hours or more, the request must be received within seven calendar days from the course start date. · When transferring into a course with a fee that is less than the fee for the course in which the student originally enrolled, the student will be reimbursed the difference minus the $25 transfer fee. · When transferring into a course with a fee that is more than the fee for the course in which the student originally enrolled, the student will be charged the difference plus the $25 transfer fee. · Failure to return course materials included in the original course fees – in mint condition – at the time of transfer will result in the cost of the materials being added to the $25 transfer fee. · In some cases, the transfer fee may be adjusted to include non-refundable costs incurred by Continuing Education on behalf of the student.

CERTIFICATES, GRADES AND GRADUATION Admission Requirements To register for a UCalgary Continuing Education certificate program or course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed for youth.

A minimum of a senior high school diploma and relevant workplace experience is recommended for most certificate programs; however, we encourage you to discuss your situation and needs with a Continuing Education student advisor.

Certificate Admission Process A student who is applying for admission to a UCalgary Continuing Education certificate program must complete the application form and pay a nonrefundable fee. The form can be found at conted.ucalgary.ca under Info for Students. Admission to the program will lock in the certificate requirements leading to graduation. Prior to admission, an applicant whose primary language is not English must demonstrate English language proficiency. For details go to conted.ucalgary.ca, and click on Info for Students. See English Language Proficiency.

Prerequisite and Proficiency We recommend students complete core courses before taking other courses in a certificate program. Prerequisite: Course that must be completed prior to registering in a course. Proficiency: Level of skill or knowledge that is recommended prior to registering in a course.

Attendance and Performance Missing more than 25 percent of class hours may result in a failing grade. Continuing Education may review a student’s progress at any time and in the case of unsatisfactory performance, may refuse permission for the student to continue in the certificate program.

Graduation Requirements for all Certificate Programs It is the student’s responsibility to ensure that all requirements for graduation are fulfilled in a timely fashion. To assist students in this, advisors are available to meet with students to review their status and determine outstanding requirements. When all requirements are fulfilled, it is the student’s responsibility to apply to graduate. For details visit conted.ucalgary.ca/graduation

Transcripts For information about official transcripts from Continuing Education please call 403.220.4705. The fee is $10 (GST exempt) per official transcript, and includes a student copy. VISA, MasterCard or American Express must be used if ordering by phone. For the online transcript request go to conted.ucalgary.ca and click Info for Students. See Forms.

Prior Learning Assessments Each Continuing Education Certificate Program has specific policies regarding the award of advanced standing credits or seminar credits for prior learning. For more information please refer to specific programs at conted.ucalgary.ca/ certificates or call 403.220.2866.

Funding, Grants and Scholarships Grants and funding may be available for eligible courses. Scholarships are given to deserving students not only for their academic achievement, but also for community involvement. Award sponsors include corporate and private donors. To apply, you must meet eligibility criteria and submission deadlines. We encourage you to review the following list and apply for all grants, funding and scholarships that you may be eligible for: · Canada - Alberta Job Grant · Continuing Education Endowment Award (Visual Design, Adult Learning, Writing Certificates) · Continuing Education Lifelong Learner's Award · Dick Martin Scholarship Award (Health, Safety, and Environment Certificate) · Esmail and Safana Bharwani Award Funded by: Esmail Safana Farzana Fayaz Bharwani Foundation (Professional Management and Marketing Management Certificates) · Human Resources Institute of Alberta Award (Human Resource Management Certificate) · Immigrant Access Fund · Kay A. Pringle Memorial Scholarships (some Management Certificates) · Thomas Brown and Linda Harvey Scholarship Application (Environmental Management Certificate)

Detailed information is at conted.ucalgary.ca/funding

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Index of Courses A

A2 (Basic Level): DELF Preparation Workshop 65 Accident Theory and Incident Investigation 58 Accounting for Non-Financial Managers 6 Accounting Fundamentals 33 Adobe Illustrator 44 Adobe Illustrator Advanced 45 Adobe InDesign 45 Adobe Photoshop 45 Adobe Photoshop Advanced 45 Adults as Learners 28 Advanced Data Transformation 45 Advanced Finance and Corporate/ Legal Structures 75 Agile Software Development 45 Analytical Thinking for the Business Analyst 32 Ancient World: Archaeology of the First Civilizations 68 Applied Naturopathic Nutrition for Your Health 68 Arabic 1 64 Architectural Photography 71 Art History and Appreciation 2 31 Art of Container Gardening 63 Art of Giving and Receiving Criticism 7 Art of Reframing 51 Art of the Medieval and Renaissance Worlds 67 Asserting Yourself in Conflict Situations 51 Assertiveness: Choosing the Right Balance 7 Assessment and Material Development 76 Assessment Practice in Career Development 29 A Stroll With Socrates and Friends: What The ‘Ancients’ Have to Say About Today’s Issues 69 Auditing of HSE Management Systems and Compliance 55, 59 Avoiding Construction Disputes 33

B

Bathroom and Kitchen Design 62 Biology 1 - 2 27 Boot Camp: The Basics of Good Writing 77 Branding: What Designers need to Know 31 Building Advanced Web Applications with ASP .NET and C# 45 Building a Positive Workplace 33 Building Database Applications with Microsoft ADO.NET and C# 45 Building Great Customer Relationships 7 Building Religious and Cultural Inclusion in the Workplace 33 Building Trust in the Work Environment 8

84

Building Web Applications with Microsoft ASP.NET and C# 45 Building Your Communication Toolbox 51 Business Analytics Introduction 46 Business and Leadership for HSE Professionals 59 Business Communication for Internationally Trained Professionals 34 Business Intelligence Self-Service 46 Business Investment Attraction 34 Business Law 34 Business Management 34 Business Partnering for Results 8 Business Retention and Expansion 34 Business Strategy 34

C

Canadian Art History and Appreciation 69 Career Development Foundations 29 Career Renewal and Resilience 70 CFA Review Seminars Levels 1 - 3 58 Change Management Theory and Application 34, 43, 72 Change Strategy and Planning 43 Chemistry 1 27 Chemistry 2 28 Coaching for Quality Performance 8 Coaching to Different Styles 9 Coaching to Lead 9 Collaborative Learning Teams 29 Colour for Homeowners 62 Colour Theory 1 - 2 32 Communicating Interculturally 34 Compensation: Design and Practice 34 Composing Your Life: Strategies for Success 9 Comprehensive Business Analysis Seminar — Part 2 32 Computer Programming Level 1 - 2 46 Conducting Effective Interviews 35 Confidence in Communication 10 Conflict Dynamics in Groups 51 Conflict Management 35, 43 Conquering Your Fear of Public Speaking 10 Construction Costing 35 Control Systems in Construction Projects 35 Copy Editing and Proofreading 78 Copywriting — Words that Sell 78 Corporate Documentation Control 46 Corporate Event Planning 35 Corporate Social Responsibility 35, 55 Creating Programs in Adult Education 29

Creative Acrylic Painting 32 Creative Conflict Resolution: Making the Most of Differences 10 Creative Negotiating 11 Creative Writing 1 77 Creative Writing Exploration 78 Creative Writing Final Project 79 Crime in the Workplace 35 CRSP Exam Prep Course 59 Cultivating Innovation in Your Organization 11 Culture in Language Teaching 76 Customer Service Excellence 36 Cybercrime Prevention 36

D

Data Analysis and Presentation 46 Data Modeling for IT Projects 46 Data Preparation and Dimensional Modeling 47 Dead Men Do Tell Tales! An Introduction Into Forensic Anthropology 69 Dealing with Anger 52 Dealing with the Difficult Conversation 11 Decorating as a Business 62 Define and Refine Your Leadership Presence 12 Defining Issues and Setting the Agenda 52 DELF Preparation Workshop 65 Designing and Facilitating for the Synchronous Online Classroom 29 Designing Learning 29 Design Principles 32 Developing High Performance Teams 12 Digital Marketing 36 Digital Photography — The Next Step 71 Digital Product Design 47 Digital SLR Photography — Fast Class 71 Disability Management: An Integrative Approach 36, 59 Discussing God(s): A Philosophical Introduction 69 Diversity in Adult Learning 30 Document Design 79 Document Management Principles 47 Do Less and Achieve More: Zone of Optimal Performance 12 Drawing 1 32 Dutch 1 - 2 64

403.220.2866 • conted.ucalgary.ca


E

Economic Development: Establishing the Foundation 36 Economics for Business 36 Ecosystems: Functions and Impacts 55, 59 Effective Writing in the Workplace 13 E—Learning: Principles and Practice 30 Electronics for Young Inventors Level 1 - 2 81 Elicitation and Collaboration 32 Emergency Planning for Industry 36 Emergency Response 59 Emotional Intelligence 13 Emotional Intelligence: The Leader’s Advantage 36, 43 Employee Benefits 36 Employee Communications 37, 43 Employee Development and Training 37 Employee Relations: Policy Design and Documentation 37 Empowering and Motivating Others Through Effective Delegation 13 Encore Careers: Creating a Second Act with Purpose and Passion 70 Energize Your Workplace: Inspiring and Motivating People 14 English 2 28 Enhancing Leadership Impact with Creativity Tools 14 Enterprise and Strategic Analysis 33 Environmental Impact Assessments and Reporting 55 Environmental Issues and Canada’s Aboriginal Communities 56 Environmental Law 56, 59 Environmental Risk Management and Communication 56 Environmental Site Assessment 56 Environmental Stewardship and Sustainability 37, 57, 60 Ergonomics 37, 60 ESL 1 - 4 54 ESL 5 55 Espionage and the Movies 67 Ethics for Professional Practice 30 Evaluating and Sustaining Change 44 Evaluation of Canadian Oil and Gas Properties 53 Evenings with The Calgary Philharmonic 69

F

Facilitating Adult Learning 30 Facilitation Skills 14 Facility Documentation Control 47 Field of Adult and Community Education 30 Financial Analysis and Planning for Non-Financial Managers 15 Fire Prevention and Safety 60 Foundations of Collaborative Conflict Resolution: Workplace Focus 52 Foundations of Personal Financial Management 71

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French Conversation 65 French I 64 French II - III 65 French Immersion Weekend 65 French IV - V 65 French VI (Français pré-avancé) 65 French VII (Français avancé) 65 Fundamentals of Supervision 15

G

Gathering Requirements for BI Projects 47 German 1 - 2 65 Get Organized! Improve Your Workflow and Boost Your Productivity 15 Getting Things Done Through Influence 16 GIS: Introduction to Geo-Information Systems 57 Global Warming and Climate Change 37, 57 GMAT Test Preparation 27 Good Writing is Good Business 16 Government Relations 37 Grants, Sales and Funding Proposals 79 Growing Your Own Food Garden 63

H

Harassment Investigations 37 Hazard Assessment and Risk Management 60 Health and Safety Management Systems: The Basics 38, 61 Helping Skills in Career and Academic Advising 30 History of Design 32 History of Video Production 47 HR Perspectives on Work-Life Integration 37 HTML5 and CSS3 47 HTML5 and CSS3 with jQuery 47 Human Behaviour in Organizations 38, 44 Human Resource Management 38 Human Resources Information Management 38

I

Implementing Change 16, 44 Importance of Human Factors 61 Improving Communication at Work 17 Integrated Marketing and Communications 38 Integrated Workplace Health Management 61 Integrative Listening: The Leader’s Edge 17 Intensive Grammar and Style Clinic 77 Interior Design — A Career! 62 Interior Design: What’s Comin’ and Goin’ 63 Introduction to Environmental Management 57, 61 Investing for Success Level 1 - 2 71 Italian 1 - 2 65 Italian Conversation — Intermediate 65

J

Japanese 1 - 2 65 JavaScript Advanced 47 JavaScript and the DOM 47

K

Kitchen Design 63 Korean 1 - 3 66

L

Landscape and Nature Photography 71 Landscape Design 63 Leadership Fundamentals 38 Leadership in Action 17 Leadership in Project Management 39, 73 Leading for Impact and Resonance 18 Leading to Engage Employees 18 Leading to Inspire: Discovering the Power of Purpose 18 Leading with Confidence and Courage 19 Leading with Cultural Intelligence 19 Leading Yourself and Others Through Change 19 Lean Six Sigma Green Belt Training 42 Learning in the Workplace 30 Leave a Lasting Impression and Increase Your Success 20 Leveraging Generational Differences at Work 20 Linguistic Structures 76

M

Making the Most of Perennials 63 Management Communications: Interpersonal Skills 39 Managing Investigations 39 Managing the Hostile Individual 52 Mandarin 1 66 Marketing Principles 39 Math 1 - 3 28 Mediating Workplace Disputes 39 Mediation Skills Level I 52 Mediation Skills Level II 52 Meeting the Challenge of Leadership 20 Mental Toughness: Training for Success 21 Mentoring Skills 21 Metrics and Measurement 40 Microsoft Access Level 1 47 Microsoft Access Level 2 48 Microsoft Access Level 3 48 Microsoft Excel Level 1 48 Microsoft Excel Level 2 48 Microsoft Excel Level 3 48 Microsoft Macros and VBA Level 1 48 Microsoft Macros and VBA Level 2 48 Microsoft Outlook Levels 1 and 2 48 Microsoft PowerPoint Levels 1 and 2 49 Microsoft Project Levels 1 and 2 49 Microsoft SharePoint Levels 1 and 2 49 Microsoft SQL Server Administration Level 1 49 Microsoft SQL Server Administration Level 2 49 Microsoft SQL Server Development Level 2 49 Microsoft Word Level 1 - 3 49 Mindfulness Meditation 70 Mindfulness Meditation 2 70 Mixed-Use Real Estate Development 75 Motion Graphics 50

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N

Natural Gas Processing Short Course 53 Naturopathic Medicine Level 2 67 Navigating Through Ethical Decisions 21 Negotiating Skills for Women 22 Negotiating With Difficult People: Making It Hard To Say No 53 Negotiation Skills Level I 53 North American Native Art History 68

O

Occupational Hygiene: The Basics 40, 57, 61 Oil Sands: Overview, Environmental Impacts, and Regulations 40, 57, 61 Organizational Learning 30 Overview of Strategic Planning 22

P

Parent Effectiveness Training 70 Part Time ESL Placement Test 54 Performance Management 40 Personnel Security 40 Photography I — Digital 72 Photography in the Garden 72 Photography — Lighting 71 Physical Security Planning 40 Physics 1 - 2 28 Portrait Photography 72 Post-Confederation Canadian History 68 Power and Science of Coaching 22 Powerful Presentations 23 Procurement and Contract Management 73 Program Strategy for BI Projects 50 Project Management and Risk 73 Project Management for the Business Analyst 33 Project Management: HR and Communication 73 Project Management: Level I 40, 44, 73 Project Management: Level II 40, 74 Project Management Professional (PMP)® Exam Preparation 73 Project Planning: Hit the Ground Running 74 Project Quality Management 74 Pronunciation 55 Psychology for Everyday Life 68 Psychology of Aging 68 Public Relations 41

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R

Real Estate Law 75 Real Estate Marketing 75 Real Estate Photography 72 Recruitment and Selection 41 Regulations, Roles, and Responsibilities for HSE Professionals 62 Reinventing Your Life from Ordinary to Extraordinary 23 Relational Databases Fundamentals 50 Renewable Energy Technologies 57 Requirements Analysis and Design 33 Resolving Conflict on the Frontline: Demonstrating Leadership at Work 53 Rightsourcing in IT for Project Managers 74 Risk Assessment and Treatment 41 Risk Financing 41 Risk Management Principles and Practices 41 Risk Navigation: Strategies for Major Capital Projects 74 Russian 1 66

S

Sales Management and Strategies in Real Estate Development 75 SAP Project Management 74 Science Writing 79 Sculpting in Stone 32 Security Law 41 Shifting from Positions to Interests 53 Sign Language 101 64 Sign Language 102 64 Sketching Interiors 63 Solution Evaluation and Testing 33 Spanish 1 - 2 66 Spanish 3 - 10 67 Spanish Conversation 1 67 Spanish Conversation 2 67 Stakeholder Engagement 42, 58 Strategic Planning 42 Strategic Planning for Public Relations 42 Strategic Selling 42 Strategic Writing for Public Relations and Marketing 79 Stress and Fatigue Management 42, 62 Stress Less: Managing What’s On Your Mind 23 Successful Teams: How to Build Them 24 Succession Planning: Developing Leaders From Within 24 Systems Thinking: Creative Solutions to Complex Problems 24

T

Teaching Online 30 Teaching Practicum — ESL 76 Teaching Skills and Systems 1 — ESL 77 Teaching Skills and Systems 2 77 Team Survival Skills: Take it Outside! 25 Technical Writing and Documentation 79 The Decisive Leader 25 Time Management 25 TOEFL Test Preparation 55 Toxic Workplaces: Strategies to Create Healthy Environments 26 Train the Trainer 1 31 Train the Trainer 2 31 Tree Care 63 TSL Fundamentals 76 TSL — Methodology 76

U

Understanding and Developing Your Unique Organizational Culture 26 Understanding and Preparing for Retirement 70 Understanding the Power of Collaboration 26 User Experience Design 50

V

Vendor Documentation Control 50 Video Game Development Level 1 81 Video Game Development Level 2 50, 81 Video Game Development Level 3 50, 81 Video Production Advanced 51 Video Production Techniques 51

W

Waste Management Systems 58 Water Management for the 21st Century 58 Writing a Novel: First Draft 80 Writing Creative Non-Fiction 80 Writing for Children and Youth 80 Writing in the Workplace 42, 80 Writing Short Fiction 80 Writing Tools 80 Writing Well 80 WW1 — Legends, Lies, and Myths 69

403.220.2866 • conted.ucalgary.ca


Course Registration By Mail

University of Calgary Continuing Education 2500 University Drive NW Calgary, AB, T2N 1N4

In Person

By Fax

University of Calgary Continuing Education Energy Resources Research Building (ERRB) N140, 3512 - 33 St NW Calgary, AB

403.284.5702

1. Course Title Course Number

 Fee  Section Number

 Dates

2. Course Title Course Number

 Fee  Section Number

 Dates

3. Course Title Course Number

 Fee  Section Number

 Dates

Are any of these courses to be used as a credit toward a certificate program? Yes

 No

If yes, please name the certificate program: Note: In order for credit to be applied to a certificate, you must be registered in the certificate program. For the certificate admission form visit conted.ucalgary.ca and click Info for Students. See Forms.

Personal Information Surname

 Previous Surname

Given Name

 Second Given Name

Date of Birth* (MM/DD/YYYY)

 Phone

Email

 Fax

 UCID#

Home Address City

 Province

 Postal Code

Payment Main Campus Parking Pass Yes  No   Quantity ($91 per pass including GST. For details see page 82)

Payment Method: Please note that when paying for a course that indicates +GST, tax must be added. Fee Enclosed (Cheques payable to University of Calgary Continuing Education) Purchase Order # We accept Visa, Master Card and American Express. For your security, please do not document your credit card information on this form. Instead, please call 403.220.2866 (or 1.866.220.4992 toll-free outside of Calgary and within North America) weekdays, 8:30 am - 4:30 pm, to provide the name and number on the card. Please note: Your registration cannot be finalized until you have provided your credit card information. (Reminder: Online registration using a credit card is secure and available 24 hours a day, every day.) *Age Requirement: 18 years of age or older, unless otherwise specified. Must provide date of birth to process registration. Confirmation of your registration will be sent by email (or mail, by request).

Course Sample ENGLISH 2 This is the second of two courses designed to prepare you for university entrance. The course focuses on the study of literature and non-print media with the writing of longer essays. Students will learn research and documentation methods needed for academic essays. COURSE: UPG 220 | 39 Hours | $475 025 | Jan 14 - Mar 25 | S | 10 am - 2:30 pm | Main

Dates Section Number

Days

Time Campus Location

Course Number

Your Privacy: This information is collected under the authority of the Post-Secondary Learning Act. It is required to register you in a course and to create your student profile. If you have any questions about the collection or use of this information, please call 403.220.2866.

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ESL Programs 403.220.3301 • esl@ucalgary.ca • ucalgary.ca/esl

INTENSIVE IMMERSION COURSES AND PROGRAMS

FAMILIES NEEDED

Continuing Education’s English Language Program is a full-time program for international students and landed immigrants who would like to advance their English skills. Students are immersed in English instruction and Canadian culture for 13 weeks in the spring, winter or fall. Intensive one-month programs are also offered in the summer and winter. Courses are available for high beginner to advanced learners. For more information on the English Language Program, go to ucalgary.ca/esl or call 403.220.3301.

We are looking for families located within 50 minutes of the University, that can provide students with an English-speaking home environment, their own separate bedroom and three meals a day. Remuneration is provided. For more information on hosting a student, visit us online at ucalgary.ca/esl/host or email homestay@ucalgary.ca

Would you like to open your home to an international student attending the English Language Program?

Do you know someone who would like to come to Calgary to learn English?

Travel Study ... A great way to see the world Why is Continuing Education Travel Study an amazing way to the see the world? Is it because you learn from, and travel with, an expert resource person who has a passion for the destination? Is it because you travel worry free, knowing the trip logistics are being expertly handled? Is it because your fellow travelers are people like you – people who love to learn? In 2017, the Travel Study program will be offering trips to: ·· Canada’s British Columbia Coast ·· East Africa ·· Falkland Islands; South Andes Extension ·· Iceland and Scotland

·· Italy ·· South India and Sri Lanka ·· Spain

To learn more go to conted.ucalgary.ca/travelprograms


Frequently Called Numbers Bookstore Campus Security (Main) Campus Security (Downtown) ContEd Student Services

403.220.5937 403.220.5333 403.473.2614 403.220.2866

Health and Recreation Centre Main Switchboard Micro Store Parking Services

403.220.7749 403.220.5110 403.210.9881 403.220.6771

Safewalk: Main Service Stop (Degree credit) Taylor Family Digital Library

403.220.5333 403.210.7625 403.220.8895

Main Campus 32 nd

AD - Administration BI Biological Sciences CCIT - Calgary Centre for Innovative Technology EDC - Education Classroom Block EDT - Education Tower EEEL - Energy, Environment, Experiential Learning ERRB - Energy Resources Research Building Continuing Education Administration EN - Schulich School of Engineering ES - Earth Science ICT - Information & Communications Technologies MH - MacEwan Hall MB - MacKimmie Library Block MT - MacKimmie Library Tower MS - Math Science MSC - MacEwan Student Centre PF - Professional Faculties SA - Science A Building SB - Science B Building SH - Scurfield Hall SS - Social Science ST - Science Theatres TFDL - Taylor Family Digital Library TRA - Trailer A TRC - Trailer C TRD - H Trailer D - H Public Parking

Av e

N

W

ERRB 33 St NW

Downtown Campus 7 Ave SW

P7

7 St SW

P5

University of Calgary Downtown Campus

8 St SW

9 St SW

P6

C-Train stop Southbound

P8 P1

C-Train C-Trainstop stop P1 Northbound Northbound

7 Ave SW

Century Gardens

8 Ave SW

P4

P9 9 Ave SW 9 Ave SW

P3

P10

P2 P3 P4 P5 P6 P7 P8 P9 P10

PARKING 906 8 Avenue SW (Impark — attached to the University of Calgary Downtown Campus) 830 9 Avenue SW (Calgary Parking Authority) 920 9 Avenue SW Continental Towers (Impark) 919 8 Avenue SW (Impark) 1001 8 Avenue SW (Impark) 1027 8 Avenue SW (Impark) 1001 7 Avenue SW (Impark) 909 7 Avenue SW Garden Towers (Vinci) 825 8 Avenue SW (Vinci) 725 9 Avenue SW (Centennial) Calgary Parking Authority: 403.537.7000 Impark: 403.299.7275 Vinci Park: 403.296.1820

P2

CALGARY TRANSIT STATIONS Southbound: 7 Avenue between 8 Street and 7 Street SW Northbound: 7 Avenue at the corner of 7 Street and 7 Avenue For Calgary Transit routes and schedules, call 403.262.1000, or visit www.calgarytransit.com


Main Campus Downtown Campus

More than 45 in-demand

Certificate Programs

Two locations to serve you: Downtown Campus  906 8th Avenue SW

Main Campus  2500 University Drive NW

conted.ucalgary.ca 403.220.2866 • good thinking.


University of Calgary Continuing Education Winter 2016