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2013-2014 Executive Education

Planning Guide

L e a d e r s f r o m Al b e r t a f o r t h e W o r l d


“uplifting the whole people” HENRY MARSHALL TORY, FIRST PRESIDENT, UNIVERSITY OF ALBERTA


Message from the

Associate Dean

You have given us another wonderful year to get to know you through our programs, forums and events, and we truly feel that we often learn as much about business and the economy as we teach. It is such a pleasure for us to hear that our programs are transforming your organizations and building leaders that are making a significant impact in the workplace and hence, on our economy.

The work world is changing fast. Information is coming at you at an unprecedented rate, and you need the capacity to make informed and complex decisions rapidly and yet with the appropriate preparation. We help you with that preparation. At the same time, professional development is changing; we also need to provide you with value-added learning services in addition to firstrate instruction in order to build a complete learning portfolio for you. Our professional association surveys all Executive Education departments internationally and we are leaders among our peer group in terms of the learning services that we use in and outside the classroom. We use business simulations, participant assessments, organizational needs assessments, action learning projects, coaching

packages, online learning, competency development packages and webinars to build upon classroom training in order to effectively prepare you for the complexity in today’s workplace. It is so rewarding for us to hear about how our work is impacting your success. We are very grateful for your business, and we thank-you for choosing Executive Education at the Alberta School of Business again this year. Sincerely,

Carolyn Campbell Associate Dean Executive Education Alberta School of Business

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The Alberta MBA is ranked:

#1 #2

in Canada for Value for Money

in Canada for Placement Success and Employment 3-months out 2013 Financial Times Business School Rankings

Alberta School of Business

Leaders from Alberta for the World

Global Leaders - AACSB

First accredited in 1968, the Alberta School of Business was the first business school in Canada to receive AACSB accreditation. AACSB International is the premier global accreditation body for business schools and is achieved by less than five percent of the world’s business schools.

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“My vision for the School is strongly anchored in Alberta and our economy but is also consistent with the national and global nature of our School’s relationships and our expertise. I continue to believe that, in the coming years, our School will flourish in part because Alberta will prosper. but I also believe that Alberta will flourish as a result of our School’s development.” Dr. Joseph Doucet Dean and Stanley A. Milner Chair in Leadership, Alberta School of Business


#1

Western Canada’s largest corporate and government educator

3980

Executives attended our programs in 2012/13

350+ Corporate clients and

government ministries in 2012/13

60+ Program and course offerings 181 Course start dates Internationally recognized faculty Serving corporate and government clients from British Columbia, Saskatchewan, Manitoba, Ontario, Quebec, Northwest Territories, Yukon Territory and all across Alberta

Executive

Education Executive Education is one of the four pillars of the Alberta School of Business. As the School’s professional development provider, we serve clients across all industries and in the public sector. With over 60 programs and courses offered and serving over 6,000 registrants per year, we continue to work toward becoming Canada’s source for executive education. Our programs are closely aligned to the Alberta MBA and several of our courses provide credits towards completion of the Alberta MBA. Our certificate programs and professional development opportunities focus on several key areas: • Management and leadership development within the public sector.

• Management and leadership development for the health sector. • Corporate governance leadership and educational programming delivery. • Financial and investment acumen.

• Energy and natural resources sector leadership development. • Management and leadership development programming for the corporate sector.

As Alberta’s premier broker of intellectual capital, we focus on providing education solutions that enable today’s business leaders in government, publicly traded companies, and privately held organizations to lead change and increase organizational performance.

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Table of

Contents 1

2

4

Meeting the Needs of Canadian Business and Government Managing Change: A Recipe for Success with Dr. Marvin Washington Custom Programs

5 Approach to Customized Programs 6 Executive Training at Silvertip Resort Canmore, Alberta 8 Working Together with Dan Bruinooge 10 Unique Needs. Unique Solutions. with Margot Ross-Graham 12 CERTIFICATE PROGRAMS AND SHORT COURSES 13 Corporate Clients

14 Open Enrolment 14 The Corporate Social Responsibility Program 16 Leadership Development Program 18 Leading Series 20 Leadership development at All Levels with Laurie Hillis 22 Open Enrolment Continued 22 24 26 28 30 32

The Executive Program The Retail Essentials Program Management Essentials Program Advanced Program in Project Management Executive Project Leadership Program Business Leadership for Human Resources Professionals 34 Business Essentials Courses 38 Governance 38 Corporate Governance Programming 40 Governance Program for Small and Medium Sized Enterprises 42 Customized Board Development Training 43 Government 44 Certificate in Municipal Management and Leadership 46 Government of Alberta Programing 48 Government of Canada Programing 49 Executive Education – Calgary

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Meeting the Needs of

Canadian Business and Government

The challenges facing Canadian business leaders are multidimensional and ever changing. To meet these challenges, the Alberta School of Business takes an integrative approach to tailoring learning solutions to best meet the needs of your team. Our initiatives leverage the expertise of both the Alberta School of Business faculty and industry-leading subject-matter experts to provide optimal learning solutions for your organization. Our facilitators take an action model approach to program development to ensure effective transfer of learning and superior insights to build bottom line results within your organization. Over the past 25 years we have had the distinct honour of working with some of Canada’s leading private and public sector organizations to create boutique-style learning solutions that build on successes and address unique organizational challenges.

It is through these ongoing, and sometimes decade spanning relationships and in combination with award winning academic expertise, that we have been able to offer unique, industry-specific, solutions in the areas of: • Public sector management development • Management and leadership for professional services • Corporate governance leadership • Energy and natural resources sector leadership development Your organization is unique and so are your professional development needs. As your provider, Executive Education speaks directly to your distinct requirements, giving you superior return on investment. To discuss how our management and leadership education can positively impact your organization please call our office at (780) 492-5832.

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Instructor Notes

Managing Change:

A Recipe for Success Change is everywhere; within every corner of our lives. It seems like EVERYTHING is changing. Yet, with all of this change, organizations are fairly bad at making change happen. Some research suggests that more than 60% of all organizational change efforts fail. This intrigues me, so I devoted my life to examining and understanding the issue of change in an effort to improve both organizational and individual chances of successfully implementing organizational change. I bring first hand insights from leadership experience inside of a Fortune 100 company, university research centers at the top business and engineering schools in America and Canada, and consulting experience with numerous public and non-profit organizations.

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Marvin Washington Associate Professor Strategic Management and Organization Alberta School of Business

My research leads me to believe that with all this focus on change, there is a lot of confusion about how to create successful change. I think that there are two fundamental problems that organizations make when creating and implementing change. The first is that change programs fail because the created plan lacks the comprehensiveness that is required. For example, while quality tools like TQM, or Balanced Scorecard are useful improvement tools, they aren’t enough to make change happen. The second is that change programs are often only connected to one part of the organization and NOT connected to the entire organization. To overcome these two challenges, I think organizations need to have a recipe for change.

When baking a cake, sugar is necessary, but so too are flour, eggs, milk and butter. Before you start baking a cake, you want to make sure you have all the ingredients. I suggest the same approach for your change journey. The five ingredients for successful change are: a vision (where do you want to go), great leadership (who will take you there), a technical plan (what tools will you use to implement change), a social plan for implementing the technical plan (how will you enroll others to go where you want them to go), and a burning platform (why leave where you are).

While I use the analogy of a recipe to understand organizational change, I don’t think you need to spend multiple years to become a change master. However, I do think that, much like baking a cake, just knowing the ingredients is never enough. Relatively quickly, I believe you can learn from the challenges others have encountered in trying to implement change programs and understand how the different ingredients of your change program need to be created and blended together.

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Custom

Custom Programs Your organization is unique. Our custom learning solutions are created to address your distinctive needs. Custom programs are crafted specifically for you, and with you, to create a wide reaching transformational shift within your organization. From employee engagement to organizational development, we help address the real and deep issues that organizations face now and in the future. Executive Education offers module-based learning that can be delivered in full or half-day sessions, consecutively, or throughout the year. The knowledge and practical tools your employees will bring back to your organization will continue to set you apart, further expanding the gap in your competitive advantage.

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Approach to

Custom

Customized Programs

Understanding the client

Situation Analysis

Collaborative design

Delivery and implementation

Evaluation

In developing a customized executive education solution, our first priority is to understand your organization’s needs. We undertake a thorough needs assessment, engaging all stakeholders, in order to specify learning outcomes. This typically involves human resources from your organization, managers and directors of end users for whom the education is directed, our instructors, and members of our programming team. Our experience tells us that setting up this collaborative relationship at the start of planning means we can ultimately meet, and exceed, your expectations.

You are in good company Relationships are important to us. For over a quarter century we have been working with Canadian organizations to assist them in further enhancing the skills of their people and their organizational bottom lines.

Over this past year, and within an ever changing economic environment, we have continued working with Canadian organizations to find innovative and creative ways to ensure learning, discovery and citizenship continue at world-class levels. We proudly remain a partner in helping private-sector and public sector organizations strengthen the capacity of their people, projects and communities.

From our three locations in Alberta – Stollery Executive Development Centre, Enterprise Square, U of A Calgary Centre – and throughout northern and western Canada, we provide leadership and management development to some of Canada’s leading organizations. Locally, nationally and internationally, we have the resources to work with you in building your business.

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Executive Training at Silvertip Resort Canmore, Alberta

OUR CONNECTION WITH SILVERTIP

LEARN ON THE EDGE OF WILDERNESS Silvertip Resort is nestled on the southern slope of Mount Lady McDonald in Canmore, the gateway to Alberta’s Canadian Rocky Mountains. With 360 degrees of spectacular mountain views and a landscape covering 600 acres, one can’t help but be revitalized and inspired when you join us for your customized training program. The promise of an exceptional educational experience combined with first-rate cuisine and western hospitality guarantees your stay will be unforgettable. We invite you to discover what Silvertip Resort has to offer - a unique training venue, providing an experience full of true Alberta flavour. 6

EXECUTIVE EDUCATION

“We look forward to welcoming the Alberta School of Business, Executive Education guests to Silvertip. Being an MBA graduate from the University of Alberta, I feel privileged to offer inspiring views and top-of-the-line facilities for your studies. In our Timbers clubhouse, we have created many warm, intimate meeting rooms that will be memorable places for both learning and relaxation. Silvertip’s two delectable restaurants, Rustica Steakhouse and Stoney’s Bar and Grill, offer superb cuisine with our “service beyond” approach by all staff ensuring your needs and expectations will be exceeded. We hope you enjoy the tranquil environment where we proudly host over one hundred weddings and special events each year. Guy Turcotte Founder, President & CEO Silvertip Resort, MBA ‘76


Custom THE EXPERIENCE Your encounter begins the moment you leave the Calgary city limits. For those arriving directly at the Calgary International Airport, a chauffeur will await your arrival to bring you to Canmore in maximum comfort. Take in the stunning views of the Canadian Rockies during the one hour drive to your destination. World-Class Facilities Silvertip’s state-of-the-art conference facilities will reward you far beyond the walls of a classroom. The breathtaking scenery will boost productivity and motivate peak performance for your team. The facility includes top-of-the-line equipment to ensure seamless, quality program delivery. After a challenging day of interactive, hands-on learning, unwind with your peers on Silvertip’s picturesque outdoor patio. Training Allow our Executive Education team to walk you through professional development options and value-added learning services in order to tailor your educational workshop or

conference to the specific needs of your organization. We want to ensure you have a valuable and memorable experience custom designed for your team. The ability to deliver superior learning opportunities is only matched by the care we take with our clients to be sure you have the finest environment and educational resources available. Exquisite Cuisine Let the award winning Executive Chef Greg Godfrey and his culinary team re-energize you with their exceptional menu featuring fresh ingredients, including beautiful seafood from his native Nova Scotia, or tender beef from a nearby farm. Special meal requests are also available. Golf In addition to state-of-the-art facilities and breathtaking views, Silvertip offers world class golf. You can be assured that no matter your skill level, this 72 par course will allow you to hone your skills while appreciating the breathtaking natural surroundings

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Cli e n t T e s t i m o n i a l

Working Together

q&A How has the Alberta School of Business integrated into Servus Credit Union’s corporate culture to help build towards your business success?

The Alberta School of Business view themselves as team members in helping Servus develop its people. Do you feel the group has gotten to know your business and your challenges?

The Alberta School of Business recognizes that in order to be credible, they must deliver a program that is consistent with the everyday experience of our leaders.

Absolutely! Laurie Hillis and the Executive Education group visit us regularly. They get involved and support our organization at all levels – from attending a grand opening celebration to supporting us through organizational change. This ensures a deep knowledge and understanding of our operations, which enables them to meet our educational needs in a meaningful way.

To do that it’s necessary for them to understand what that everyday experience is. They do an amazing job of staying in tune with Servus and the changes happening here. By recognizing opportunities to incorporate those changes into our programs they deliver the best possible product for us.

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We also appreciate their approach. They don’t come in with a strong sales pitch. They know their strengths and are confident in their ability to help, but also recognize when they may not be the right fit for a particular need. They want what’s best for us just as much as we do.

How does Leading the Servus Way help build the capacity of leadership within Servus Credit Union? Leading the Servus Way, which we developed in cooperation with the Alberta School of Business, helps our leaders determine their natural leadership style and how, by understanding their strengths and weaknesses, they can grow those abilities. Further, by ensuring our strategic business plan, corporate values and culture, and even our brand positioning are integrated into the program we’re giving our leaders the tools they need to better support their employees and the credit union. Why is Leading the Servus Way important to Servus? Leading the Servus Way has become an integral part of our leadership development program. The more than 450 employees who have graduated


Dan Bruinooge CHRP Custom

Chief People and Corporate Services Officer Servus Credit Union Ltd.

from the program so far have come away with skills they can apply not only at work but also in life, and the ability to understand the critical role they play in building our credit union. It’s one of the most effective and sought after programs we offer. I attribute this to the fact that it’s not a canned approach to leadership. Leading the Servus Way is a customized program that meets the needs and develops the skills necessary of Servus Credit Union leaders. What do you hope to achieve in partnering with the Alberta School of Business? Servus believes corporate success is achieved through our people. As such, we are committed to providing opportunities for advancement and supporting development through training, coaching and mentoring. By partnering with the Alberta School of Business, we’re able to provide our

employees with access to a first-class leadership program, through a credible and trusted provider, with professional and highly effective trainers like Laurie Hillis. How does continuous professional development contribute to your ability to be selected as a top employer? Each year Servus celebrates those employees who have been with us for 3, 5, 10, 15 all the way up to 40 years or more. It’s nearly unheard of today for someone to spend their entire career with a single employer, but it happens at Servus, and we’re very proud of that. This wouldn’t be possible if we didn’t take the time to develop their skills, provide new challenges, listen to their ideas and offer opportunities for advancement. This is something people look for in an employer – a place to build a career.

How have Servus’ corporate values been woven throughout the Leading the Servus Way program? One of the key objectives of Leading the Servus Way is to help our leaders understand how our vision, mission and values support the culture and success of our credit union. Integrating them throughout the program, just as they are integrated in our everyday lives at Servus, was a natural way to accomplish this.

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Custom

Cli e n t T e s t i m o n i a l

Unique Needs. Unique Solutions.

q&A As an organization, what makes Williams Engineering Unique?

Williams Engineering is about people. Our teams truly make the difference in all that we do. We’re each looking for new and exciting ways to engage our community, innovate the way we do things and inspire those around us. At our core, we’re a company that looks to the big picture while taking care of the details. We think big. We do things big. Our founder, Allen Williams, envisioned a multidisciplinary firm and today we embrace that vision as we collectively move forward, grow and evolve. Every day we come to work eager to advance the concepts that have guided our success for over three decades. What is your organizational philosophy on professional development? Developing leaders is important to us. Our people, embraced by strategy and innovation, follow a clear and succinct blueprint for success. Our approach is twofold. We enhance our infrastructure to manage future growth and we also develop our employees in ways that allow them to pass on greater value to our clients and partners. As we set our direction for the future we look to employee development as a cornerstone of cultivating our future leaders.

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Every employee, in every branch of our organization, is a valued partner in our collective success. We want to help develop skills and abilities that surpass the standards within our industry. From on the job training, to peer mentoring and classroom learning, we hold true to a fundamental belief that it is our people that truly are our most valued natural resources. How did you decide a program was needed? I would say that each member of the Williams Engineering team shares a common belief in the importance of continuous and ongoing personal, professional and skill development. As a leader it is my responsibility to ensure our people have avenues to develop their talents and their careers. We place a high level of importance upon continuous learning and have built a number of internal and external programs to ensure our people stay ahead of industry trends. In looking to ensure all departments were developing for tomorrow’s economy, we recognized the advantages of working with a university partner to develop and deliver programming for our senior teams. This partnership approach allows our internal programs to be complemented by external perspectives and expertise. As we further identify and develop the core competencies required of leaders in our field, we also recognize the need for succession planning and


Margot Ross-Graham Vice President, Integration

Developing leaders is important to us. Our people, embraced by strategy and innovation, follow a clear and succinct blueprint for success.

Williams Engineering Canada

Custom

needs. Together, we built a customized program specifically designed to address our challenges and reflect our organizational character and values. Through developing and participating in the program, our teams were able to build a common leadership language. By participating as an intact group, team members based in Winnipeg share the same reference points as their colleagues in Yellowknife. We are one team, one organization, and in developing this program we were able to find another means to advance our culture of learning. How is the culture of your organization integrated into the program?

leadership continuity. It was through an honest and candid look at our organization that we were able to identify areas for growth and development. Why did you choose to work with the Alberta School of Business? We believe in supporting the communities in which our staff and clients live, work and do business. As a western Canadian based organization it is important to us that our people understand the impact they can make throughout the region, the province and the country. When it came time to choose an educational partner we wanted to ensure an alignment with our own core values of integrity, collaboration, service and sustainability. The choice was easy. The Alberta School of Business shares our values and their local presence, and global resources, allow our people world-class educational development right here in our own backyard. What was important to you when developing this program? We knew what we wanted and we knew where we wanted to be at the end of the process. From the onset, working with the team at the Alberta School of Business felt like a partnership. We were able to assess specific program components, and tailor those components to our unique

We worked very hard to ensure learning was aligned to our organizational culture. I look to our organizational mission to Engage, Innovate and Inspire and it was important that each of those core tenets was woven throughout the program. It was the abilities of Executive Education’s instructors to adapt to our ever changing needs and requirements that allowed Williams Engineers WE LEARN Program to come to life. Our organizational culture is hard earned and important to us. The team at the Alberta School of Business recognized this and ensured all areas of programming were reflective of the Williams Engineering approach. How are you preparing the leaders of tomorrow? As an organization, we are a great example of growth from within. We are in this together, and throughout each of our locations we want to ensure a sense of community is achieved. How? I would say one employee at a time. We have grown tremendously over the past several years and yet one thing remains unchanged: our commitment to ensuring we work with each team member to help them achieve results. We look to identify opportunities for our staff to be challenged, develop their abilities, learn new approaches and build their skills. We often take an experiential approach where we look to develop team members through real-world scenarios and real-world approaches. We do this transparently so that everyone involved has the same understanding and appreciation for what we are trying to accomplish.

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CERTIFICATE PROGRAMS AND SHORT COURSES To reach and maintain peak performance in today’s competitive global business landscape, all leaders, regardless of level, must continuously learn and upgrade their skills. We offer a full complement of management certificate programs to provide you with the tools that you require to stay ahead of the curve, accelerate your career, and help ensure your organization’s continued success in a constantly evolving, increasingly complex environment.

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Corporate Clients

We find that organizations utilize our open enrolment programs to assist in meeting their learning needs. Through course content and the interaction with classmates, the open enrolment environment exposes participants to best practices and alternative approaches to today’s challenges. It also offers a rich learning environment which provides the company with practical knowledge and tools. We work with your organization to understand your needs and help create a unique learning experience for your employees. Any group enrolment can be supplemented with a customized value-add package. We offer the following value-adds*: • • • • • • • •

Needs assessment and gap analysis Executive coaching packages Action learning projects Specialized program kick-off Team dialogue circles/learning pods Additional program follow-up Refresher sessions for alumni Team activities

Preferred Pricing Available

*Some of the value-adds are an additional cost to the open enrolment program fee

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The Corporate

Social responsibility Program

Program Start Date

Program Details

Program Fee

REGISTRATION OPTIONS

March 2014

Time: 8:30 a.m. to 4:30 p.m. Location: University of Alberta, Enterprise Square

$6,995 CAD (plus GST)

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

Application Deadline: February 1, 2014

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Open Enrolment

The rules of modern business are changing. Bare economic success is no longer enough. Firms must still be financially successful, but they must do so in a way that is socially responsible and respectful of the impact of their actions on the natural environment. Business leaders must attend to both short term planning horizons and the needs of the next generation. The traditional logic of the corporation is being challenged along with longstanding frameworks and models of competition. There is a growing awareness that our business practices must be sustainable and our firms must be good corporate citizens. Executive Education at the Alberta School of Business in cooperation with the Canadian Centre for Corporate Social Responsibility has crafted a cutting edge program designed to help committed executives, managers and employees apply these revolutionary changes to business practice. The Corporate Social Responsibility Program is designed to expand and challenge traditional thinking while building upon relationship and reputation management frameworks. The program includes workshops that focus on ethics, the emerging role of the corporation in contemporary society, new global measures and standards of sustainability and the new forms of leadership needed to integrate social responsibility into long-term strategy and daily operations. The program will drawing upon concepts and tools such as Strategic CSR, triple bottom-line reporting and CSR audits, and integrating a stakeholder perspective. This eight day program will help you navigate today’s complex global business environment. In particular, it will give you the tools you need to make sense of the broad and farreaching implications of corporate social responsibility.

Is this Program for You? • You are a manager with a CSR function in your organization, including positions of community investment and CSR managers. • You are a manager needing to understand CSR to enhance your position. • You are a manager in a non-profit organization. • Marketing, reputation management, strategy, policy, operations and risk are some of the areas that can benefit from this program.

For more information please visit www.executiveeducation.ca/CSR

MODULE I: Introduction and Critical Analysis of CSR MODULE II: Organizational Strategy and CSR MODULE III: Reporting and Leveraging CSR MODULE IV: CSR Implementation

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Leadership Development Program

PROGRAM start DATES

Program Details

Program Fee

REGISTRATION OPTIONS

Winter Cohort: December 3, 2013

Time: 8:30 a.m. to 4:00 p.m. Location: University of Alberta, Enterprise Square

$4,500 CAD (plus GST)

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

Spring Cohort: April 8, 2014

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“I highly recommend the Leadership Development Program to any new or midlevel leader. The instructors were enthusiastic and knowledgeable. The content was engaging and practical. I was able to immediately apply the concepts I learned in the program to my workplace.” Sabrina Rock Manager, Operations Coordination Gestionnaire, Coordination des operations Defence Construction Canada Construction de Défense Canada

Is this Program for You? • Current and emerging leaders with up to five years of experience. • Supervisors, managers, group leaders, and team leaders who have little formal training in effectively leading the work of others. • High potential employees who may be assuming supervisory responsibilities in the near future. • Non-supervisory personnel wishing to learn more about supervisory duties and responsibilities to enhance their career prospects. • Experienced leaders and supervisors who are interested in updating their leadership skills and practices appropriate to the demands of today’s workplace. Program Highlights • Develop leadership competencies. • Increase your understanding of the key roles, responsibilities, and functions of a supervisor. • Develop the skills and attitudes required to effectively supervise and lead others. • Execute a personal or workplace leadership project that will provide an opportunity for transfer of learning.

Open Enrolment

If you are leading, what compels others to follow? This is a fundamental question of effective leadership. Executive Education’s Leadership Development Program takes you through key concepts of effective leadership, offering you a practical toolkit of leadership strategies. The program leverages learning, experience, and relationship-building to deliver a highly integrated, project-based leadership development program which explores the demands of leadership and the skills that are required to lead effectively. We take you from exploring personal styles and leading self, through to leading others and thus impacting and enriching your organization. You will leave empowered to have a greater impact on your organization. • Demonstrate application of concepts learned in the program by analyzing case studies and presenting real-life solutions to scenarios. • Work collaboratively with peers to solve problems and present findings. • Demonstrate accountability in personal and workplace situations and foster accountability in team members. MODULE 1: Self Awareness Winter Cohort: December 3-4, 2013 Spring Cohort: April 8-9, 2014 MODULE 2: Influencing Others Winter Cohort: January 7-8, 2014 Spring Cohort: May 6-7, 2014 MODULE 3: Organizational Leadership Winter Cohort: February 4-5, 2014 Spring Cohort: June 3-4, 2014 MODULE 4: Organizational Environment Winter Cohort: March 4-5, 2014 Spring Cohort: June 24-25, 2014

For more information please visit www.executiveeducation.ca/LDP

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Leading Series

Program Start Dates

Program Details

Program Fees

REGISTRATION OPTIONS

Fall Series, Edmonton: September 26, 2013

Time: 8:30 a.m. to 4:30 p.m. Location: Edmonton: University of Alberta, Enterprise Square Calgary: University of Alberta, Calgary Centre

Full Program: $2,795 CAD (plus GST) Individual Session: $725 CAD (plus GST)

Online: www.executiveeducation.ca By phone: (780) 492-5832 or (403) 718-6379 By fax: (780) 492-1432 or (403) 718-6376

Spring Series, Edmonton: March 4, 2014 Spring Series, Calgary: February 4, 2014

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“As a recent participant in the Leading Series, I gained valuable knowledge around leadership and people management. I thoroughly enjoyed the teaching style and classroom setting, which provided me with the opportunity to learn from other participants’ experiences. Having completed the program, I feel better equipped to manage conflicts, work load and juggle different leadership styles. The curriculum provided the tools necessary for me to reflect upon my own strengths and triggers, while being cognizant towards different personalities. I would highly recommend this program to people aspiring to become future leaders, as well as current leaders looking to enhance their skills.” SAIMA ASIF Past Participant

Success in today’s business world requires a strong ability to lead. At all levels, leaders are responsible for building and developing a results-based culture designed to advance organizational objectives while simultaneously engaging people.

Open Enrolment

The Leading Series sessions will provide you with a grounded approach to leadership. Through a combination of new experiences, thoughtful reflection, the examination of powerful concepts and the effective application of tools, you will take away new insights and practical knowledge in how you approach leadership in your organization. Each one-day session has been designed for a broad range of learners. Whether you are new to a leadership role or looking to refresh your skills, you will learn new approaches and refine your leadership abilities. The sessions also apply to those who do not have direct reports but who need to influence others. Is this Program for You?

Program Highlights

MODULE 1: LEADING FROM SELF

• You are a mid-level manager (or above) who has experience leading within your organization.

• Leading From Self – You will learn key insights about your unique leadership style and identify personal development opportunities.

Fall Series, Edmonton: September 26, 2013 Spring Series, Edmonton: March 4, 2014 Spring Series, Calgary: February 4, 2014

• You are interested in further developing effective leadership skills. Each session within the Leading Series builds upon the knowledge gained in the previous session. While sessions are independent in nature, maximum value can be obtained by taking all four sessions in succession.

• Leading Others – You will acquire key insights about how to coach and develop others to build an engaged workplace.

MODULE 2: LEADING OTHERS Fall Series, Edmonton: October 17, 2013 Spring Series, Edmonton: April 3, 2014 Spring Series, Calgary: February 25, 2014

• Leading Organizations – You will gain a theoretical and practical approach to help your team, project or organization define a constructive and results-based culture to achieve maximum results.

Fall Series, Edmonton: November 14, 2013 Spring Series, Edmonton: May 1, 2014 Spring Series, Calgary: March 20, 2014

• Leading Through Conflict – You will better understand your natural conflict style and personal underlying values when in conflict situations.

Fall Series, Edmonton: November 26, 2013 Spring Series, Edmonton: May 29, 2014 Spring Series, Calgary: April 17, 2014

MODULE 3: LEADING ORGANIZATIONS

MODULE 4: LEADING THROUGH CONFLICT

For more information please visit www.executiveeducation.ca/leadingseries

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Instructor Notes

LEADERSHIP DEVELOPMENT AT ALL LEVELS

It’s been said that leadership can’t be taught but it can be learned. Interesting concept… and not something I believe. Leadership in my opinion, can be taught, and if there is a flame within that reaches out to lead, then most definitely there are skills, tools and competencies that can be taught to the willing. In my experience leadership learning must be relevant, practical and contain a balance of experiential practice and theory to be successful. In my 20 years of leadership development and executive coaching I have found the following simple, yet powerful framework helpful in leadership development – you might think of it as a concentric set of circles (or a series of Russian dolls nested within each other):

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EXECUTIVE EDUCATION

1. Leading Self – the world of intrapersonal leadership and emotional intelligence 2. Leading Others – the domain of leading and coaching others 3. Leading within the Organization – the cultural norms and expectations which define leadership success I’ll expand briefly: Leading Self The world of intrapersonal understanding is the first step of leadership development – or as the wise man Aristotle said “knowing yourself is the beginning of all wisdom”. Much of the work in becoming a leader begins with people understanding where they start from in their inner world of beliefs, values, habits and perspectives. Since all leadership starts from within, the lack of self-knowledge will certainly impede someone

wanting to transcend the ranks. While many studies have been done on the secret formula for leaders, alas none are foolproof. Key elements I believe in are: personal presence, emotional selfawareness, empathy, the ability to build meaningful interpersonal relationships, healthy assertiveness, self-acceptance, authenticity, resilience and optimism. Certainly this is not a comprehensive list. Leading Teams Leaders lead people – period. Not everyone is cut out to lead; there are some leaders who are better advised to remain in the technical/independent contributor ranks (especially if their organizations are clever enough to recognize their value and compensate accordingly). Relational intelligence (vs. solely technical intelligence) is a key requirement of team leader success.


Laurie Hillis MA, PCC Executive Education Alberta School of Business

Today’s teams are diverse as they cross the generational divide (asking the “why, why, why” question), work to achieve employee engagement and manage talent, deal with healthy conflict, ensure product and service delivery, etc. It is critical that leaders understand and dedicate time to their role of balancing both the task and relationship needs of leading others, employing situational coaching and support. Leading Organizations If you don’t manage culture, it manages you. Frequently I’ve seen leaders flourish in one organization and in the next find themselves in survival mode in a culture that does not align with their values or previous success. Noted

author Marshall Goldsmith says it well – “what got you here, won’t get you there” – knowing the cultural expectations is paramount to leader success. Initiating cultural assessments to define culture, balancing external needs with internal realities, managing competing organizational commitments and political requirements are key to an organization and leaders’ success. Known for great service? For dynamic, innovative products? For bottom line efficiencies? As organizations hit the “reset button” in many industries it is important to be clear on their value proposition and to have leaders consistently reinforce this message through actions and deeds to bring meaning to their organizations. Leaders must walk the cultural talk.

So can leadership be taught? Do you have the dedication and commitment to engage in the journey and to make a difference in the lives of others around you in a way that creates success in your organization? If so, we welcome the opportunity to work together. At Executive Education we teach others to learn and help them to teach others to do the same.

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The Executive Program Program Start Date

Program Details

Program Fee

REGISTRATION OPTIONS

March 2014

Time: 8:30 a.m. to 5:00 p.m. Location: University of Alberta, Enterprise Square

$9,900 CAD (plus GST)

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

Application Deadline: February 1, 2014

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“First and foremost I want to thank the Alberta School of Business for having the vision and foresight in creating a program in Executive Leadership. I think it is important that we acknowledge that even before we registered for this course, your team had spent countless hours developing this program. What I hope you realize, and maybe even more importantly, is that you created an experience; one that is born from marrying exceptional content with equally exceptional instructors and participants. I believe that the learning outcomes from this experience will be one of the highlights of my life.” Bart Becker Associate Vice President Facilities and Operations, University of Alberta

Created for senior and executive leaders, the Executive Program has been designed to provide you with the skills and abilities to meet organizational challenges now and in the future. Focusing upon the foundational principles of vision, mission, strategy and implementation, and viewed through the lens of new and cutting-edge insights from world-class faculty and industry-leading consultants, the program provides an environment where conventional thinking is challenged and new ideas explored. Program Highlights

• You are responsible or play a part in setting the strategic direction of your organization. • You are a senior leader with 12+ years of management experience in the private sector, public sector or not for profit sector. • You are new to a C-suite position or soon to move into one. • You have past educational experiences including professional development, EMBA or MBA. • You have a desire to challenge your thinking and gain new insights to how to lead within your organization. • You have a strong desire to grow as a leader within your organization. • You wish to discuss challenges and solutions to industry challenges with other senior leaders from a variety of sectors.

• Stretch your thinking and expand your theoretical knowledge to enable you to face the challenges of today and prepare your organization for future challenges. • Be pushed to critically analyse the direction your organization is going and assess the direction it should be going. • Take a strategic look at your leadership in setting the tone and direction for your organization. • Gain insights into effective communication and negotiation to successfully lead a mission driven organization.

MODULE 1: Visioning - Setting the Strategic Direction

Open Enrolment

Is this Program for You?

March 2014 MODULE 2: Being a MissionDriven Organization April 2014 MODULE 3: Strategy Formulation and Implementation May 2014 MODULE 4: Execution - The Corporate Landscape June 2014

• Assess the positioning of your organization and look strategically at how you can prepare it for the future. • Through simulations, case studies, guest speakers and interaction with your classmates, gain insights into how others have approached similar challenges to your own.

For more information please visit www.executiveeducation.ca/EXP

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The

Retail Essentials Program

PROGRAM Start Dates

Program Details

Program Fee

REGISTRATION OPTIONS

Fall Cohort: October 23, 2013

Time: Day 1 - 11:00 a.m. to 4:30 p.m. Day 2 - 8:30 a.m. to 4:30 p.m. Day 3 - 8:30 a.m. to 12:00 p.m. Location: University of Alberta, Enterprise Square

$2,195 CAD (plus GST)

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

Spring Cohort: May 28, 2014

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“There is a growing need for executive education in the retailing sector and I commend the School of Retailing at the University of Alberta for developing this excellent graduate-level program. The content and quality of instruction are exceptional.� Diane Brisebois

Retail Branding and New Media Marketing October 23-25, 2013

Retail Leadership & Strategic Management May 28-30, 2014

This program provides participants with a solid foundation in retail branding and new media marketing. Current best practices among global retail leaders will be examined in light of traditional and emerging theories on building brands and managing customer relationships. Building on recent advances in behavioural science, this program offers a framework for crafting strategies that are relevant to modern mobile consumers and the companies that serve them. Participants will leave the course prepared to lead retail branding and new media marketing initiatives.

This program provides participants with a solid foundation in the art and science of leadership and strategic management in the retail industry. Current best practices among Canadian and global firms will be examined in light of traditional and emerging theories on leading retail organizations. Participants will be coached to return to their companies as teachers capable of applying the principles of effective retail leadership to the strategic management of their home organizations.

For more information please visit www.executiveeducation.ca/REP

Planning Guide 2013 – 2014

Open Enrolment

CEO, Retail Council of Canada

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Management Essentials Program

Program Start Dates

Program Details

Program Fees

REGISTRATION OPTIONS

Fall 2013/Winter 2014 November 12, 2013

Time: 8:30 a.m. to 4:00 p.m. Location: University of Alberta, Enterprise Square

Full Program: $7,195 CAD (plus GST) Individual Session: $725 CAD (plus GST) per day

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

Spring 2014 March 17, 2014

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“The Management Essentials Program has been an outstanding experience. The group size and diversity of disciplines, both private and public, enriched the program as perspectives and experiences were shared in group activities. Every day, every topic, left me with the feeling that I had learned something valuable and applicable to my current role.” Jackie Hills, RN, BScN Clinical Care Manager, iRSM Institute for Reconstructive Sciences in Medicine

Is This Program for You? • You are a manager or leader wanting to increase your business skills and build your business knowledge. • You have a minimum of two years experience with a public or private sector organization. • You are interested in exploring the topic areas associated with the Alberta MBA. Program Highlights • Inspired by our MBA program, the program increases your knowledge on a variety of business topics. • Utilization of a variety of tools to address the subject matter, including guest speakers, case studies, assessment tools and Harvard Business Simulations. • The intent of the program is to provide you with tools and new ways of thinking, enabling you to make better tactical and strategic decisions in your organization. • Gain an expanded network of contacts, enhanced skills for meeting challenges head-on and a new perspective for advancing your business within the marketplace.

Module 1: Leadership and Strategy Development

Module 3: Business Operations and Development

Leadership Fall/Winter Cohort: Nov. 12-13, 2013 Spring Cohort: Mar 17-18, 2014

Marketing Fall/Winter Cohort: Jan 27, 2014 Spring Cohort: May 12, 2014

Strategic Thinking Fall/Winter Cohort: Nov 14, 2013 Spring Cohort: Mar 19, 2014

Information Systems Management Fall/Winter Cohort: Jan 28, 2014 Spring Cohort: May 13, 2014

Module 2: Financial Development

Decision Making Fall/Winter Cohort: Jan 29, 2014 Spring Cohort: May 14, 2014

Understanding Financial Statements Fall/Winter Cohort: Dec 9, 2013 Spring Cohort: April 14, 2014 Business Economics Fall/Winter Cohort: Dec 10, 2013 Spring Cohort: April 15, 2014 Canada and the Global Economy Fall/Winter Cohort: Dec 11, 2013 Spring Cohort: April 16, 2014

Open Enrolment

The Management Essentials Program (MEP) has been designed to provide a rich but concise survey of graduate level business courses. Key themes found in the U of A’s internationally-ranked MBA program are the basis for each course, giving you the opportunity to examine and discuss current research and theories while applying concepts to case studies and situations from today’s business environment.

Module 4: Business Operations & Development Special Topics Ethics & Corporate Social Responsibility Fall/Winter Cohort: Mar 12, 2014 Spring Cohort: June 9, 2014 Negotiations Fall/Winter Cohort: Mar 13-14, 2014 Spring Cohort: June 10-11, 2014

MBA Credit Successful completion of the Management Essentials Program is recognized by the University of Alberta MBA program. Participants who successfully complete the program are eligible for up to three credits to be applied to the University’s MBA degree program.

For more information please visit www.executiveeducation.ca/MEP

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Advanced Program in

Project Management

Program Start Dates

Program Details

Program Fee

REGISTRATION OPTIONS

Fall Cohort: September 20, 2013

Time: 8:30 a.m. to 4:30 p.m. Location: University of Alberta, Enterprise Square

$7,195 CAD (plus GST)

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

Spring Cohort: February 10, 2014

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“I would highly recommend this program. The skills I learned were immediately transferable to my job and the instructors ensured the concepts were relevant to how I need to manage for success. Best of all, the program brought me together with students from different backgrounds and industries in a way that really allowed me to appreciate the different approaches to project management and the different tools used to achieve results.” Lorraine Nichols Past participant

The Advanced Program in Project Management provides a comprehensive learning opportunity for those who are seeking to take their project management skills to the next level. By building upon the essential foundations of process and practice, we provide you with the ability to excel in the management of complex and mission-critical projects.

Is This Program for You? • You are an industry professional with several years of experience. • You have a basic understanding of the essentials of project management. • You have a minimum of one year experience managing projects. Program Highlights • Analyze and assess the organizational influences on effectively managing projects. • Develop the effective leadership, communication and team development skills necessary to collaborate and work in team environments effectively. • Create a powerful and comprehensive process for managing projects, by drawing on an array of alternatives and perspectives to develop an approach that works. • Establish a leadership approach that integrates the full learnings of the program and creates an effective model for project and organizational leadership.

• Exposure to a variety of leading-edge techniques and approaches, and the insight to know how to apply and use them effectively. • Reinforcement of knowledge and competency through an intensive project simulation that grounds and builds on the workshop modules. • Development of an extensive and powerful network of colleagues that provide an on-going source of collaboration, support and insight. Module 1: Project Management Fundamentals & Organizational Considerations Fall Cohort: Sept. 20-21, 2013 Spring Cohort: Feb. 10-11, 2014 Module 2: Personality Preferences & Team Dynamics Fall Cohort: Oct. 4-5, 2013 Spring Cohort: Feb. 24-25, 2014

For more information please visit www.executiveeducation.ca/APPM

Open Enrolment

Through the exercises and the integrated project simulation, our instructors provide concrete and constructive feedback to instill confidence and guide continuous improvement. The result is not just an academic appreciation for the theory of project management, but practical insights into what does and does not work in delivering project success and realizing project management mastery. Module 3: Planning the Project – Principles Fall Cohort: Oct. 18-19, 2013 Spring Cohort: Mar. 10-11, 2014 Module 4: Planning the Project – Techniques Fall Cohort: Nov. 1-2, 2013 Spring Cohort: Mar. 24-25, 2014 Module 5: Managing Project Execution Fall Cohort: Nov. 15-16, 2013 Spring Cohort: Apr. 7-8, 2014 Module 6: Controlling & Closing the Project Fall Cohort: Nov. 29-30, 2013 Spring Cohort: Apr. 28-29, 2014 Module 7: Project Leadership & Organizational Management Fall Cohort: Dec. 13-14, 2013 Spring Cohort: May 12-13, 2014

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Executive Project leadership Program

30

Program Start Date

Program Details

Program Fee

REGISTRATION OPTIONS

November 4, 2013

Time: 8:30 a.m. to 4:30 p.m. Location: University of Alberta, Enterprise Square

$4,995 CAD (plus GST)

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

EXECUTIVE EDUCATION


The Executive Project Leadership Program provides project sponsors, steering committee members and executives who are responsible for overseeing project results with the insights and expertise to excel in their role. You will gain a strong understanding of the project governance role, and the essential contribution senior management and executives make in delivering project success.

Is This Program for You? • You are a senior leader in your organization. • You are responsible for providing governance and oversight of large, complex, strategic and missioncritical undertakings. • You are responsible for serving as a sponsor or steering committee member of projects, or have supervisory responsibility for those delivering projects. Program Highlights • Understanding the role of projects in managing change and contributing to the achievement of organizational goals and strategies. • Development of the leadership skills required to be a successful champion of projects. • Appreciation for project governance processes and how they support the traditional tools of project management.

• Strategies to effectively and appropriately evaluate and prioritize projects within your organization. • Tools and techniques to ensure the realization of project value and the effective implementation of organizational change. • Insights into current research and best practices in ensuring the effective delivery of projects, while receiving practical and relevant guidance in how to effectively implement them in real-world circumstances.

Open Enrolment

While there are numerous programs that provide project managers with insight into the process, tools and roles of project management, the Executive Project Leadership Program is the first, and only, program for those in a governance role. We provide the insights and expertise to enable executives to ensure the attainment of organizational value, while offering the insights necessary to be the kind of leader that project managers want to work for. Module 1: Project Structure & Initiation Nov. 4-5, 2013 Module 2: Project Oversight & Governance Nov. 18-19, 2013 Module 3: Closing Projects & Ensuring Value Realization Dec. 9-10, 2013

• Extensive case studies, discussions and simulation exercises that provide practical experience and feedback in applying governance techniques in a supportive and risk-free environment. • Development of an extensive and powerful network of colleagues that provide an on-going source of collaboration, support and insight.

For more information please visit www.executiveeducation.ca/EPLP

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Business Leadership for

Human Resources Professionals

Program Start Dates

Program Details

Program Fee

REGISTRATION OPTIONS

Edmonton January 2014

Time: 8:30 a.m. to 4:30 p.m. Location: Edmonton: University of Alberta, Enterprise Square Calgary: University of Alberta, Calgary Centre

This program is currently under review.

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

Calgary February 2014

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EXECUTIVE EDUCATION

Information pertaining to dates, costs, and program content is subject to change. Please check our website at www.executiveeducation.ca for the most up-to-date information.


Human Resource professionals must be well equipped to meet functional demands within their organization while addressing complex challenges related to influence, engagement and measurement in a constantly shifting marketplace. Strategic planning and change management are essential tools for success within an ever increasingly global environment.

Introduction to Current Issues

Strategize

Is This Program for You? • You hold a minimum of 5 years’ experience in a senior leadership role. • You are responsible for the strategy and development of a business case to support your HR department. • You are interested to learn more about the various levels of leadership and change management required to stay relevant and innovative on a global scale. Program Highlights • Admission process to ensure the appropriate level of discussion is maintained. A statement of intent and current resume will be reviewed by an Admissions Committee.

Prepare

• The HRIA have approved this program to count towards CHRP recertification. • Cohort style delivery allows for more powerful relationships to be developed amongst your professional peers. • A mixture of award winning faculty and local Human Resource consultants will provide a blended model of course delivery. • An opening panel and reception will highlight current issues within the Human Resource industry, setting the stage for the full program experience.

For more information please visit www.executiveeducation.ca/BLHRP

Open Enrolment

The Business Leadership for HR Professionals program was developed in consultation with the Human Resources Institute of Alberta (HRIA) as well as an Alberta-based Advisory Committee to ensure curriculum is relevant and practical while focusing on the right challenges within the industry. It is important that participants in this cohort style program have a thorough understanding of the issues faced by their professional peers to foster a meaningful discussion amongst all members.

Implement

• A focus on business case development and influence will ensure participants are well prepared to design and implement their organizational strategic plan. • Leading Change simulation will encourage learners to work together to tackle a real world change initiative. • Evaluated cumulative case study option for those looking to gain maximum CHRP credits is available. Participants will apply concepts learned throughout the program to complete a case analysis that will be evaluated by faculty within the Alberta School of Business.

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Business Essentials Courses

34

Courses Start Date

Program Details

Session Fee

REGISTRATION OPTIONS

September 23, 2013

Time: 8:30 a.m. to 4:30 p.m. Location: Edmonton: University of Alberta, Enterprise Square Calgary: University of Alberta, Calgary Centre

$725 CAD (plus GST) per day* * subject to change depending on course

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

EXECUTIVE EDUCATION


“What I have appreciated about these programs is the intellectual quality of the instruction. Instructors are actively working and researching in the areas they teach and what I received was clearly “Leading edge” management training.” Sarah Jane King D’Souza Family Law Office

Our Business Essentials Courses provide short, practical and applicable sessions designed to develop and strengthen the knowledge and skills of today’s business professionals, who are faced with a fastpaced, competitive and ever changing business environment. With a variety of topics to choose from, these one, two or three day courses are perfect for those individuals who are looking to continue their professional development and have limited time available. Emotional Intelligence

This course will examine strategies for building an effective relationship based organizational model through a focus on understanding the elements of strategy unique to the professional service environment. Leveraging the concepts of communications, leadership, and team development, participants will develop tools for business strategies and effective client relationship management. March 25, 2014

Emotional Intelligence (EQ or EI) is increasingly becoming the differentiator in those leaders who excel. This course will provide you with a practical understanding of what emotional intelligence is and its value to your life and leadership development. You will develop a personal EQ-in-Action plan resulting in demonstrable and measurable change. Edmonton: October 29, 2013 or March 27, 2014 Calgary: September 25, 2013

Building & Motivating Teams

Influence without Authority

The course will examine the definition of a team, and how teams from other workplace groups interact. Participants will complete a team behavioural analysis, to be used for discussion throughout the module. November 21, 2013

The intent of this course is to provide you with the background, understanding, and skills to exercise effective leadership regardless of the position that you currently occupy within your organization. January 21, 2014

Business Contract Management

Interpersonal Communication

This course uses current, real life cases to provide you with an overview of the law and management of standardform contracts, the bidding process, and strategies to maintain good client relationships in the context of contractual obligations. January 24, 2014

This course aims to provide leaders and managers with an overview of the communications-related strategies, skills, and knowledge required in the workplace. November 18, 2013

For more information please visit www.executiveeducation.ca

Organizational Transformation

Open Enrolment

Building a Client-Centered Organization

This course will provide you with a clearer understanding of the dynamics of change, why most change-related efforts fail, and the frameworks and tools that will allow you to initiate and manage change successfully. The module will build on real cases from participants’ own organizations. You will leave the session with a tangible change plan for your own change project. October 15, 2013 Process Mapping Learn to visualize, document and improve a business process. Get your team focused on producing the “right” results in less time and at a lower cost. This workshop is a hands on event where participants will be mapping and improving actual business processes. Fall offering: September 23-24, 2013 Spring offering: March 20-21, 2014

Project Leadership This course will explore how to stimulate project positive behavior by engaging everyone in project success. You will plan a real project of your choosing using the tools that are being discussed. March 7-8, 2014

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Coming Soon Corporate Social Responsibility – 3 Days Today’s realities dictate organizations do business in an environment where traditional sector lines are blurring and where businesses are being challenged to assume responsibilities that extend beyond meeting shareholders’ financial expectations. The application of Corporate Social Responsibility (CSR) topics within the business community reaches across industries, but is especially relevant to Alberta’s energy-driven economy. That being said, there are still many challenges in making social responsibility a reality in the Alberta economy. Those in a CSR role, a community investment role or a role that is integrated with the social responsibility function understand how difficult creating change and integrating CSR into the strategy can be. This session is designed to give these individuals some new insights in the direction they are taking their portfolios, as well as how to re-energize their efforts in creating change. You will: • Be given an opportunity to push your thinking on corporate social responsibility and CSR strategy. • Rethink the governance structure. • Examine your external engagement strategies and gain tools on how to elevate engagement. • Be exposed to stimulating discussions and networking opportunities with other professionals working in this area. • Gain a deeper understanding and gain strategies to articulate the business case behind incorporating CSR into your organization. • Re-energize your change effort. Financial Management – 3 Days Understanding the language of finance is a key skill in effective decision making. To really know your business, you need to understand financial data – how to read it, what it means, and how to use it. The material covered in this 3-day session reflects the expertise of the Alberta School of Business in the area of finance, and will provide you with a practical opportunity to delve into the essentials of finance and budgeting in a clear business context.

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You will: • Communicate more effectively with the accounting and finance personnel within your organization. • Learn how to evaluate alternatives and make decisions that add to your company’s success. • Learn to apply financial management techniques for improved decision making. • Be able to read and understand financial reports and statements. • Understand how managerial decisions affect the entire organization’s finances. • Partake in pre-session webinars designed to ensure familiarity with concepts and topics. Fundamentals of Strategy – 2 Days Strategic thinking is not just about improving organizational performance; it is the foundation of transformational leadership. Where are you now? Where do you want to be? How will you get there? How will you know you are making progress? How will you allocate your resources? These are the basic questions underlying strategic thinking, and the essence of effective strategic management. In this session, we will discuss a number of planning tools that will help identify business objectives and link them to the expectations of customers, and to key internal processes and resources. We will use a series of examples drawn from the experiences of participants to build real strategies and effective measures to ensure that organizational outcomes are being achieved. You will: • Define strategy and its importance to successful organizations. • Examine the core concepts of strategic management. • Build and operationalize the strategic plan. • Gain six tools for developing and implementing strategy.


Succession Planning

Leaders today are being pushed to do more with less. They are looking to constantly innovate the way in which they do business to create a competitive advantage. In this session you will be exposed to design thinking from IDEO, the organization which created it, in order to learn how to become more innovative and how to create innovative teams. In the two days you will work on a project and work through the design thinking process, leading to innovative solutions.

Succession planning is integral in aligning corporate business strategies and human resource strategies. It can help address the talent gap within organizations and build a plan for successful transitions and strong leadership. This course will focus on developing an understanding of key issues that affect succession management. You will learn best practices and discuss strategies that will positively impact succession planning.

You will: • Develop a good understanding of innovation, how to think innovatively and how to create innovative organizations.

Key learning objectives include: • Developing a framework of succession planning applicable at all levels of the organization.

• Develop an understanding of innovation and design thinking.

• Identifying and developing high potential employees and discovering the best ways to retain them.

• Learn how to apply design thinking to innovation processes. • Learn how to use innovation to achieve strategic vision.

• Developing strategies to implement programs that support succession planning.

Risk Management

• Linking succession planning to overall business strategy.

In an era where the public is holding corporations more accountable and social media spreads good and bad news in an instant, it is important for every manger to have an understanding of risk management. Risk management is not just about loss prevention and the protection of the brand, it also includes value creation and the pursuit of opportunities.  At the end of the day managing risk is about making better informed decisions, thus making everyone within the organization a risk manager. In this course, both operational and strategic risk management will be explored through analyzing the current theories, exploring case studies, and discussing the issues you and the other participants are facing today. You will: • Develop an understanding of the basics of risk management and the different classes of risk. • Build a framework for risk management. • Understand how to use risk management to gain competitive advantage. • Learn some common pitfalls and how to avoid them.

Open Enrolment

Innovation & Design Thinking – 2 Days

Customize a Program for Your Organization Any of the sessions in our Business Essentials Courses can be designed and developed collaboratively to create a customized program to meet your organizational and management requirements. Whether offered at our campus or your worksite, a custom program delivers a tailored alternative to our existing offerings. To discuss your organizational requirements, or how our sessions can be adapted to meet your needs, please contact us at (780) 492-5832 or via email at executiveeducation@ualberta.ca.

• Discuss a variety of risk treatment methods.

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Corporate Governance Programming

In the 21st century, corporate governance structures have been central to the successful development of corporations, financial institutions and the overall economy. Canadian governance practices and guidelines have ensured that organizations are managed in the most rigorous manner possible as they encounter business, legal and ethical challenges on today’s boards. The effectiveness of today’s director is key to long-term viability of corporations as well as the prosperity of many Canadians. The Alberta School of Business, Executive Education offers several programming options to lead directors and aspiring directors in obtaining the required knowledge and access to current information on principles of good governance.

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EXECUTIVE EDUCATION


“Public expectations of ethical and effective corporate governance and performance by Boards of Directors have never been higher, and support opportunities for Directors to contribute to the companies they serve in new and impactful ways. These expectations also heighten risks for Directors. These opportunities and risks make the ICD –Rotman program particularly relevant and important. Great topics covered by first class facilitators and discussed in a room full of talented people with great experience and expertise. All prospective – or currently serving – directors would benefit as we did.” CARMAN MCNARY, Partner, Dentons Canada LLP, Edmonton DEP 7 Graduate, class valedictorian

The Directors Education Program (DEP), jointly developed by the Institute of Corporate Directors and the Rotman School of Management, University of Toronto, helps you to clarify your governance mission and fully exercise your leadership potential as a board director. Delivered by Canada’s leading corporate governance experts, it is a highly interactive 12-day program that incorporates roundtable discussions, real-time case studies and on-point insights from world-renowned faculty, experts in the field of board behaviours and executives-in-residence. The goal of the program is to build competencies deemed necessary to be an effective director. Completion of the DEP is the first step towards obtaining the professional ICD.D designation granted by the Institute of Corporate Directors. This is the only professional designation for Canadian directors recognized both nationally and internationally. Application deadline: October 3, 2013 Program dates: Module I: November 15-17, 2013 Module II: January 24-26, 2014 Module III: March 21-23, 2014 Module IV: May 23-25, 2014

Not-for-Profit Governance Essentials Program The Institute of Corporate Directors and The Rotman School of Management, University of Toronto; and presenting sponsors RBC Foundation and TELUS have jointly developed the Governance Essentials Program for Directors of Not-For-Profit Organizations (NFP Program). The NFP Program is an intensive threeday program taught by prominent faculty from Canada’s leading business schools and some of our country’s most accomplished directors. This innovative program will provide learning on key accountabilities and responsibilities of not-for-profit leaders by making extensive use of teambased, facilitated learning to ensure that participants learn not only from faculty but also from their peers. The program draws upon prominent practitioners from RBC Foundation and TELUS Community Boards across Canada and the director community at-large to act as directors-in-residence. These individuals contribute to classroom discussions by sharing their experience and insights in the governance of the $112bn sector. This program is equally for directors and executive directors of small and large not-for-profits and is delivered at Canada’s leading business schools in Vancouver, Victoria, Calgary, Edmonton, Toronto, Ottawa and Montreal.

A limited number of RBC Foundation and TELUS Scholarships valued at $1,000 each are available on a firstcome, first-served basis. For ICD.D directors, this course counts as 14 hours of credit towards the annual continuing education requirement. For complete program descriptions or to learn more about our corporate governance offerings, or to register for this program, please visit www.executiveeducation.ca or call (780) 492-5068. ICD Edmonton Chapter Governance Forums The ICD Edmonton Chapter Governance Forums are developed for current members of boards in the private and public sectors and in notfor-profits, as well as for participants who can contribute meaningfully to the round-table discussion, while learning from the presentation.

Governance

Directors Education Program

Offered several times each year, the ICD Edmonton Chapter Governance Forums are dedicated to specific topical issues faced by board members and aspiring board members. Please refer to our website www.icd.ca or call 1-877-593-7741 ext. 236.

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Governance Program

for Small and Medium Sized Enterprises

40

Program Start Date

Program Details

Program Fee

REGISTRATION OPTIONS

March 2014

Time: 8:00 a.m. to 4:30 p.m. Location: University of Alberta, Enterprise Square

$3,500 CAD (plus GST)

Online: www.executiveeducation.ca By phone: (780) 492-5832 or (403) 718-6379 By fax: (780) 492-1432 or (403) 718-6376

EXECUTIVE EDUCATION


Small-and-Medium-Sized Enterprises (SMEs) are an area of the economy that is growing and changing at an unprecedented rate. SMEs operating within Alberta’s technological, social, and economic landscapes are required to place a higher priority upon building and maintaining governance structures that allow for ongoing growth and future development. In turn, these new requirements are creating a demand for highly skilled and knowledgeable business professionals. This new reality highlights the need for broader strategic and leadership skills required of leaders. Executive Education, in counsel with our instructors within the Alberta School of Business and senior members of the business community, has designed and developed a curriculum that addresses the governance practices associated with SMEs.

This program is designed for individuals working within the SME sector. Directors, C-suite executives and business owners are welcome to attend. Eligible attendees are required to have executive or professional experience, are currently sitting on boards, or are looking for board appointments in the near future. Program Highlights The Governance Program for Small and Medium Sized Enterprises combines research-based findings on governance practices within the SME sector with practical, hands-on learning from industry leaders. Some of the topics that will be covered are: strategic thinking for SMEs, financial exit strategies, succession planning, executive compensation, risk management, effective board structure & compensation.

Through participating in the Governance Program for Small and Medium Sized Enterprises you will be better equipped to: • Address the working dilemma of the board and how to wear different hats as an executive director. • Evaluate and build strategies for firm growth and transition, as viewed through a financial and human capital lens. • Configure a governance structure that aligns with your firm’s needs. • Build an effective board process that allows for director and organizational development. • Develop financial literacy tactics for board members, i.e. how to ask the right questions, how to grow the firm, how to evaluate exit strategies. • Explore the considerations in selection, recruitment and evaluation of CEOs.

For more information please visit www.executiveeducation.ca/SME

• Develop compensation strategies that fit your industry and organizational capacity. • Develop a framework on managing and communicating to your stakeholder groups. • Build risk assessment and mitigation strategies for your firm.

Governance

Is this Program for You?

For more information please contact Marian Gayed at marian.gayed@ualberta.ca or (780) 492-5068.

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Customized Board

Development Training

Governance

Having worked with public, private and not-for-profit sector boards for more than a decade, Executive Education, in alignment with best practices within corporate governance, has created a framework for board development training that can be tailored to the needs of your organization. Our program offerings encompass a number of key areas of board development such as: • Identifying the roles and fiduciary responsibilities of directors. • Developing a strategic plan and identifying the board’s role in setting the direction of the organization. • Developing an effective board dynamic. • Managing successful M&A’s in a global market.

• Establishing guidelines and best practices for director recruitment, retention and evaluation. • Developing a comprehensive stakeholder engagement plan. • Facilitating competitive and well thought-out compensation packages. Customized sessions are delivered by a suite of highly-trained experts in the field of corporate governance. Please contact Marian Gayed at (780) 492-5068 to discuss your board’s needs.

“Our board wanted to start thinking more strategically about the future of the organization, the future of the profession, and the opportunity to lead themselves on a local level and a national level to become leading edge. Executive Education provided us customized governance training, by matching a fantastic instructional team to meet our needs. The content was engaging and rich with perspective and experience. Out board left the program feeling inspired and armed with the tools to initiate thinking and action to advance the mission/mandate of the organization. I would highly recommend this customized approach for any board!” Kathy Hilsenteger

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CEO, Alberta College of Medical Diagnostic and Therapeutic Technologists


Government Offerings

Executive Education at the Alberta School of Business is an international leader in government professional development programming. We provide programming for all levels of government in open enrolment and customized formats. For over 27 years, Executive Education has delivered customized programs to meet the development and leadership needs of managers, senior managers, and corporate executives in the Alberta Public Service.

For the Government of Alberta, we offer three distinct programs, each targeted at a different classification level within the Alberta Public Service. Our three programs for the Government of Alberta address issues of policy capacity, leadership, project management, the global and economic

environment, diversity, ethics, and a host of other topics. These three programs are built for mid-level managers, executive directors, assistant deputy ministers and deputy ministers.

Government

At the municipal level, we offer the Certificate in Municipal Management and Leadership which is open to municipal leaders of all levels and all locations. The program develops leaders by increasing their capacity to lead themselves, their teams, their departments and the organization.

At the federal level, we have offered both open enrolment and customized programs in the past. We continue to work closely with key stakeholders at the Government of Canada to provide learning and development options to meet their unique needs.

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CERTIFICATE IN

MUNICIPAL MANAGEMENT AND LEADERSHIP PROGRAM Start Dates

Program Details

Program Fee

REGISTRATION OPTIONS

Cohort A: September 24, 2013

Time: 9:00 a.m. to 4:00 p.m. Location: University of Alberta, Enterprise Square

$6,110 CAD (plus GST)

Online: www.executiveeducation.ca By phone: (780) 492-5832 Toll-free: 1-866-492-7676 By fax: (780) 492-1432

Cohort B: January 22, 2014

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“I really enjoyed the CMML experience and feel it is an excellent executive program. No question the best post-Masters professional development program I have been involved with.” Scott J. Barton, MBA CAO, Town of Raymond

The Certificate in Municipal Management and Leadership (CMML) develops municipal leaders by increasing their capacity to lead people, teams, departments and organizations. As a participant of this program, you will gain a deep understanding of yourself as a leader. You will learn to shift your focus from day-to-day tasks to strategically achieving the organization’s business goals while managing change and stakeholder expectations through effective leadership. Throughout the program’s duration, you will form long-lasting networks with like-minded managers from across the province, which will prove themselves valuable as your learning continues in your future day-to-day. Program Highlights

• You are a mid-level manager (or above) who leads one or more teams, groups or departments.

• Explore leadership challenges in municipal government and apply leadership theory to actual case scenarios.

• You are interested in further developing effective management and leadership skills in a municipal setting. • You face competing priorities and want to learn how to make more informed decisions that benefit all stakeholders.

Upon successful completion of the CMML, graduates may be eligible to receive three credits for an elective course towards the University of Alberta Masters of Business Administration (MBA) program. Please contact the MBA office directly at (780) 492-3946 for more information, or visit www.mba.net

Module 1: The Challenge of Leading & Managing in Municipalities Cohort A: September 24-25, 2013 Cohort B: January 22-23, 2014

• Explore the ethical behaviours municipal managers should demonstrate to maintain the trust and confidence of the public.

Cohort A: October 23-25, 2013 Cohort B: February 25-27, 2014

• Analyze leadership style preferences against requirements of the role.

Module 3: Leading & Managing Change

• Assess leadership communication strengths and opportunities.

Cohort A: November 26-28, 2013 Cohort B: March 18-20, 2014

• Explore how to manage change and deliver results in an increasingly challenging manner.

Module 4: Creating a Collaborative, KnowledgeSharing Culture

• Examine the role of the municipal manager in aligning business and IT strategies. • Through the use of a variety of tools and models, learn to understand behaviour patterns in others, explore the impact of communication and Emotional Intelligence on others, and use instruments to effectively coach constituents.

For more information please visit www.executiveeducation.ca/CMML

Module 2: Leading Self & Others

Government

Is This Program for You?

Cohort A: January 29-31, 2014 Cohort B: September 17-19, 2014 Module 5: Finance for Municipal Managers Cohort A: March 6-7, 2014 Cohort B: October 28-29, 2014 Module 6: Committing to Improving Your Leadership Abilities Cohort A: April 2-3 & May 14, 2014 Cohort B: December 9-10, 2014 & January 21, 2015 Planning Guide 2013 – 2014

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Government of Alberta Programming

For over 27 years, the Alberta School of Business, Executive Education has delivered customized programs to meet the development and leadership needs of managers, senior managers, and corporate executives in the Alberta Public Service. We offer three distinct programs, each targeted at a different classification level within the Alberta Public Service. The programs encompass a global scope of topics, ideas, discussion, and tools, designed to support effective management and strategic decision-making within the framework of the Government of Alberta.

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2013-2014 MANAGEMENT PROGRAMS Management Development Program Senior & Executive Managers’ Development Program Corporate Executive Development Competency Sessions

RESPECT ACCOUNTABILITY INTEGRITY EXCELLENCE

The Government of Alberta Management Development Programs are governed by an Advisory Committee, comprised of deputy ministers, assistant deputy ministers, faculty and the dean of the Alberta School of Business. The Advisory Committee provides tremendous insight with respect to the strategy and operational goals of government, and how our programs can help government achieve said goals. The Province of Alberta has won national awards because of its partnership with Executive Education. These three levels of programming that make up the Management Development Programs are built for mid- level managers, executive directors, assistant deputy ministers, and deputy ministers. They have been offered to the Alberta Public Service for over twenty seven years, and are heavily tied to their human resource competencies and values. Corporate Executive Development Competency Sessions

The Senior & Executive Managers’ Development Program The Senior & Executive Managers’ Development Program (SEMDP) is designed to help senior and executive managers enhance their leadership skills. It also affords participants the opportunity to learn from colleagues and develop networks that are vital for success in a changing environment. The Management Development Program The Management Development Program (MDP) is designed to respond to the training and leadership development needs of management, technical professional, and senior administrative members of the Alberta Public Service. Participants learn from guest speakers, networking opportunities, lectures, and case studies, how to identify and address the challenges they face. If you are a Government of Alberta employee and would like more information about these programs, please visit www.executiveeducation.ca or call (780) 492-4896.

“As far as partnership goes, this is one of the best I have seen with respect to the clarity of roles, teamwork, and responsiveness to issues, changes and emerging needs. They understand what the learning landscape of the future is shaping up to be and have taken great strides to adapt a historically traditional system to be more responsive to the shifting learning terrain, while staying true to the professional standards and legacy of an academic environment. This partnership ensures the Alberta Public Service an enviable position amongst the provinces. We currently boast a best in class academic learning framework supporting Leadership Development.”

Government

Corporate Executive Development Competency Sessions (CED) are a comprehensive strategic approach to leadership development, recognizing that senior leaders are a corporate resource. This program is based on the key competency areas outlined in the position profiles for Deputy Ministers and Assistant Deputy Ministers. The sessions are designed to facilitate leadership development and ensure leadership continuity in the Alberta Public Service.

Ken Freier Former Director of Management Development for the Government of Alberta (2012)

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Leadership Development Program Federal Government Public Service

This program is open to managers, technical, professional, supervisory and administrative employees in the federal public service in Western Canada.

Government of Canada Programming

Government

Executive Education, at the Alberta School of Business, has a successful history of creating customized leadership development programs for federal government ministries. We work with you to determine the unique needs of your ministry and then customize our existing programs, or create new content, to design a curriculum that meets your learning and strategic requirements. We provide a range of expertise and our faculty and consultants have extensive experience working with all levels of the public sector. In the past, we have worked with CANMET Energy and created a 10-module Leadership Development Program that helped develop management and leadership competencies:

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Management Excellence, Engagement, Strategic Thinking, and Values and Ethics. We have also successfully worked with Defence Construction Canada to deliver an Emerging Managers Program to develop their young talent and ensure the ongoing success of the organization. To discuss your organizational requirements, or how our sessions can be adapted to meet your needs, please contact us at (780) 492-5832 or via email at executiveeducation@ualberta.ca.


Executive Education Calgary Executive Education has its roots firmly planted in Alberta, with a strong presence at our University of Alberta Calgary Centre and an enriched capacity for future advancement. We offer a unique experience close to the Rockies within one of the most vibrant cities in Canada.

Planning Guide 2013 – 2014

Calgary

We offer a range of educational offerings, from Government of Alberta executive development programs to short courses and certificates in Leadership, Management Essentials, Human Resources Leadership, as well as Energy Strategy and Finance. Customized courses and value-added services can be created based on perceived gaps in core business skills. Workshops and breakfast lectures round out this year’s programming schedule, ensuring there are many unique educational experiences for all professionals looking to stay ahead of the curve.

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Executive Education Calgary

Executive Education Calgary has established a number of new initiatives to further enhance our capacity for world class programming, leading to further growth and development of the Alberta economy. The Alberta School of Business is proud to partner with the University of Calgary, Haskayne Business School to deliver select custom programs. We hope you will join in our journey for lifelong learning. University of Alberta Calgary Centre The University of Alberta Calgary Centre is a multi-use facility in the heart of downtown Calgary at the corner of 3rd Street and 5th Avenue S.W. It serves as the U of A’s gateway to engage communities and provide outreach to citizens in Calgary and Southern Alberta. The Calgary Centre houses representatives from the Alberta School of Business, Augustana Campus, University Relations, Office of Advancement, Registrar’s Office, and the Faculties of Engineering, Rehabilitation Medicine and Pharmacy. These representatives combine to provide alumni, donor, student, educational and conferencing services to further our commitment to serve as Alberta’s flagship university.

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Whether it is thought-provoking lectures, athletics events or cultural celebrations, the goal of the Calgary Centre is to engage with our alumni, prospective students, donors, other University of Alberta partners, supporters and community groups in Calgary and Southern Alberta. Open Enrolment Programs and Certificates Leading Series Our most popular Executive Education program is offered in both Edmonton and Calgary. Please see pages (18-19) for the full program description. Calgary dates are listed below. Start Dates: Leading Self: February 4, 2014 Leading Others: February 25, 2014 Leading Organizations: March 18, 2014 Leading through Conflict: April 17, 2014 Management Essentials Program Our signature Management Essentials Program will be offered for the first time in Calgary this coming fall. Please refer to pages (26-27) for the program outline. Start Date: November 2013 Business Leadership for Human Resource Professionals This program is offered in both Edmonton and Calgary. Please see pages (32-33) for the full program description. Start Date: February 2014

Energy Strategy & Finance (In Development) A new partnership between the University of Texas, McCombs School of Business and University of Alberta School of Business has been developed to facilitate a bold, ambitious program for senior leaders to define key skills related to financial acumen and strategic coalition building at all levels. The Oil & Gas industry is reaching a new threshold for growth and with this change comes a new level of responsibility and accountability for all levels of leader. In response to a need for leadership development, while supporting innovation and growth on a global scale, this certificate program will advance those working in the energy industry to influence a new set of performance goals for their team. Start Date: February 2014 Short Courses A variety of short courses will be offered throughout the program year to provide a sampling of our most popular topics in a condensed format. The ability to test out a new business trend while challenging your business acumen will motivate great change when you return to the office. These courses are ideal for an organization looking to refresh their growth strategy, financial literacy and ability to lead. Each day will start with a networking breakfast, opening the door to meet and discuss current issues with your professional peers.


“The Emotional Intelligence test and it’s applicability to leadership, the coaching and meeting others with varied EQi profiles was the most valuable part of this course offering.” Former EQi Student

Fall Dates: Emotional Intelligence: The Leaders Edge: September 25, 2013 Business Contract Management: October 10, 2013 Project Management: November 13–14, 2013 Economics of Trust: November 18-19, 2013

Customized Educational Programs Executive Education’s main asset is in the area of customization with the majority of our business revolving around the development of personalized course offerings. Training created in a collaborative yet challenging environment will only support organizational growth objectives and enhance the opportunity for internal talent development.

Based on demand for a continued connection between the Alberta School of Business and the greater business community, a number of networking events will be hosted out of our Calgary Centre throughout the year. These series feature a number of internationally renowned faculty combined with expert consultants.

The environment for customized education is changing at a rapid pace. The expectation to convey a higher level of service in conjunction with new technology and digital methodologies has encouraged our team to think outside of the box as we tailor our offerings. A blended approach of value-added services can be considered to maximize the effectiveness for each program. Additional services may include: • Business simulations • Coaching packages • Action learning projects • Competency scorecards • Consulting services and psychometric assessments • On-boarding simulations

The opportunity for a meaningful dialogue between the next generation of thought leaders and highperforming, experienced mentors will make these events valuable for all who attend.

A global mindset amongst our team, instructors and clients ensures coursework is relevant and intentionally designed to fit within a competitive environment. Many companies are looking for tools to address succession planning, perceived skill gaps, and employee engagement. We have found that a well planned and executed professional development pathway will move you closer to achieve targets in each area.

Evening Workshops & Breakfast Lectures

Evening Workshops: New Media Marketing: September 17, 2013 A Professional Brand: What is Your Message?: November 12, 2013

Venue Options: Silvertip Resort (Canmore)

University of Alberta Calgary Centre

Calgary

Breakfast Lectures: The Retail Value Proposition: September 18, 2013 Strategic Coalition Building: November 20, 2013 To register please visit www.calgary.ualberta.ca

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Open Enrolment Cancellation Policy Cancellations received in writing or via email 21 calendar days or more prior to the commencement of a class will be fully refunded. Cancellations received less than 21 calendar days will be subject to a $150 cancellation fee. No refund will be issued to a no-show. Open Enrolment Certificate Completion Policy In order to receive a certificate, participants must complete the program within two offerings or be subject to a module fee for subsequent offerings. Protection of Privacy The personal information requested prior to and while attending Executive Education’s programs and courses is collected under the authority of Section 33 (c) of the Alberta Freedom of Information and Protection of Privacy Act and will be protected under Part 2 of that Act. It will be used for registering you in the programs/courses of your choice, providing correspondence and distribution of materials related to your studies, information about related programs and services and invitations to participate in program evaluation and research. The information will be disclosed to academic and administrative units of the University in accordance with approved policies and to contracted agencies of the University identified as partners in the delivery of the programs of your choice.

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Direct any questions about this collection, use and disclosure of this information to: Privacy Officer, 2-006 Enterprise Square, 10230 Jasper Avenue, University of Alberta, Edmonton, AB, Canada T5J 4P6 (780) 492-8682. General Enquiries Should you have any questions about our programming, our ability to customize our offerings to meet your specific organizations needs, or wish to receive more information, please contact our Edmonton or Calgary locations. EDMONTON 2-006 Enterprise Square 10230 Jasper Avenue Edmonton, AB T5J 4P6 Phone: (780) 492-5832 Toll free: 1-866-492-7676 Fax: (780) 492-1432 Email: executiveeducation@ualberta.ca CALGARY University of Alberta, Calgary Centre 120, 333 – 5 Avenue SW Calgary, AB T2P 3B6 Phone: (403) 718-6379 Fax: (403) 718-6376 Email: execedcalgary@business.ualberta.ca


“Institutions must be conducted in such a way as to relate them as closely as possible to the life of people. The people demand that knowledge shall not alone be the concern of scholars. The uplifting of the whole people shall be its final goal.� Henry Marshall Tory, First President, University of Alberta


ALBERTA SCHOOL OF BUSINESS

Executive Education EDMONTON

2-006 Enterprise Square 10230 Jasper Avenue Edmonton, AB T5J 4P6 Phone: (780) 492-5832 Toll free: 1-866-492-7676 Fax: (780) 492-1432 Email: executiveeducation@ualberta.ca CALGARY University of Alberta, Calgary Centre 120, 333 – 5 Avenue SW Calgary, AB T2P 3B6 Phone: (403) 718-6379 Fax: (403) 718-6376 Email: execedcalgary@business.ualberta.ca www.executiveeducation.ca

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While every effort is made to ensure the accuracy of the information contained within this material, program dates, content, and instructors are subject to change. Please note, a T2202A form or official tax receipt will not be issued for programs and/or modules. Please refer to the Canada Revenue Agency website for further information www.cra-arc.gc.ca.

Planning Guide 2013-14  
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