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SPECIAL ADVERTISING SUPPLEMENT TO THE NEW YORK TIMES

THE RESULTS OF THE UNIVERSUM STUDENT SURVEY

UNIVERSUM

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20

M

E

TOP 100

2011

EXPAND YOUR NETWORK AND TAKE A LOOK AT STUDENTS' FAVORITE EMPLOYERS

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UNIVERSUM TOP 100 – 2011

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about universum top 100

The Universum Top 100 is based on the results of the U.S. Universum Student Survey: 61,726 students studying business, IT, engineering, natural sciences, and liberal arts at 362 universities completed this year’s survey. The Universum Top 100 is published as an advertising supplement in The New York Times. ceo Petter Nylander global director of media Karin Almcrantz production manager Catrine Johansson editor/project manager Liz Seasholtz art director Sanna Burman layout Holly Siemon research Lisa Sundström and Melissa Burdette cover photo Jezzica Sunmo cover illustration Archan Nair, www.archann.net sales

Chris Cordery, chris.cordery@universumusa.com Devin Gorman-Darif, devin.gorman-darif@universumusa.com Karl-Johan Hasselström, kj.hasselstrom@universumusa.com Kortney Kutsop, kortney.kutsop@universumusa.com Emma Moretzsohn, emma.moretzsohn@universumusa.com

INTRODUCING THE FIRST UNIVERSUM TOP 100

W

production Universum Communications AB

e are proud to introduce the first ever ­Universum Top 100 in the U.S.! Although our colleagues in Europe have produced seven country editions for many years – this year marks the 20th edition of the Swedish version – 2011 is the first year we’ve made the leap across the pond. And if you ask me, we have great timing.

read more

2011 has been a trying year for getting a job in the U.S.

marketing

Jonas Barck, jonas.barck@universumusa.com print QuadWinkowski

With a struggling economy and uncertainty about the future, it’s a tough time to be searching for a job, to put it mildly.

www.universumglobal.com www.wetfeet.com/employers

featured in the Universum Top 100 U.S. serve as a beacon of hope: they are hiring! These employers know the importance of attracting new talent but the 21 employers

to stay strong in tough times, and want to see your application in their inbox Many of them are already among the most popular employers for students, as shown in their Universum Student Survey ranking. That ranking is revealed here, together with employee interviews that give you a first-hand look at what it's like to work there. In our Companies to Watch section, you can read about employers who want to make the list in the near future. through the next 22 pages, you will meet employees who could be your future colleagues, so listen to their stories, learn from their journey, and most importantly, heed their advice! so as you flip

We hope you enjoy the first ever Universum Top 100 U.S.! /The Universum team

CONTENTS LETTER FROM UNIVERSUM’S CEO

2

Universum's CEO Petter Nylander discusses "The new era of networking".

EMPLOYER BRANDING TRENDS 2011

3

We reveal trends from this year's Student Survey: 61,726 respondents tell us what they want most in an employer.

UNIVERSUM TOP 100 RANKINGS

4-7

Universum proudly presents the U.S. Ideal Employer Rankings of 2011. Learn which employers are most popular amongst students.

UNIVERSUM TOP 100 – 2011

TOP 100 BUSINESS

8-9

Top Business Employers. Participating employers: Deloitte (p. 8) and United Airlines (p. 9).

TOP 100 ENGINEERING

10-11

Top Engineering Employers. Participating employers: General Electric (p. 10) and Shell (p. 11).

TOP 100 IT

12-15

TOP 100 NATURAL SCIENCES

17-18

Top Natural Sciences Employers. Participating employers: Genentech (p. 17) and Monsanto (p. 18).

COMPANIES TO WATCH

19-24

Companies to Watch. Participating employers: AECOM (p. 19), City Year (p. 19), DISH Network (p. 20), Ericsson (p. 20), Mars (p. 21), The Hartford (p. 22), United States Postal Service (p. 23), Feeding America (p. 23), and Unilever (p. 24).

Top IT Employers. Participating employers: Central Intelligence Agency (p. 12), SAP (p. 13), Protiviti (p. 14), Walt Disney (p. 14), and National Security Agency (p. 15). 1


»I’VE GOT MILLIONS OF DOLLARS, IF ONLY I COULD FIND THE RIGHT CANDIDATES«

– Kevin Scott, LinkedIn. Universum Quarterly 1, 2011

INTERVIEWS DON’T WORK Recruitment, like any profession, has traditions that are accepted as fact. A common myth is that interviews are the best way to select reliable, qualified workers. Despite this, interviews are often conducted poorly and without structure, which results in a poor recruitment technique and a highly subjective result. Research shows that testing skills, together with assessments, can predict a successful candidate selection better than an interview. This way, objective test results decide who gets the job, rather than the recruiter’s intuition. Universum Quarterly 2 2011

THE NEW ERA OF NETWORKING

A

lthough this is the Universum Top 100’s 20th anniversary, it is the first year we are introducing it into the U.S. market. Published across the globe in countries including Sweden, Germany, Poland, and more, the Universum Top 100 is one of the high notes in the annual employer branding cycle. Since the rankings are based on the most respected student survey in the U.S., here is where you find the best information on how students view employer attractiveness. Even if every employer’s journey on the rankings is unique, there are some things that the most popular employers have in common.

such thing. It has become an increasingly important aspect of employer branding work. We see that the most popular employers network a lot, not only with students, but also with current employees, alumni groups, potential future employees, and customers. Social media has allowed for networking through new channels and with more people. It has also, together with the internet, made networking more cost efficient. It’s easy to lose yourself in the wild enthusiasm over social media, but as Universum’s own research shows – and what the most popular employers have realized – it can be harmful to your employer brand. Traditional media, such as print, networking is one

IT TALENT – THE NEW GOLDEN CALF OF BUSINESS 2

has actually strengthened its position as the most efficient channel for increased visibility and interest. In today’s vast information flow, it’s traditional media that generates credibility. No tweet in the world can beat the effect of a printed article about everyday life at a particular employer. edition of the Universum Top 100, you can read about the daily life of employees at 20 top employers that are actively looking to recruit top talent. We hope the Universum Top 100 will help students and young professionals define their preferred attributes when looking for a future employer. By comparing their own preferences with the company’s profile, they can discover new companies they might not have considered previously, and perhaps even an employer match. I look forward to many more years where Universum Top 100 is the most popular meeting place for students and employers.

»PEOPLE DON’T LEAVE AN ORGANI­ ZATION; THEY LEAVE A MANAGER« – John Adair Leadership and Management. Universum Quarterly 2 2011

in our inaugural

Petter Nylander, CEO, Universum Group A top information technology candidate is a treasured commodity for a wide range of employers today. Recruiters find themselves vying not just with companies in their own field, but also with competition across all industrial sectors. Salaries alone won’t lure the best prospects; any company hoping to attract top IT talent must show that the work will be challenging and rewarding. A key factor is the ability to demonstrate that IT is integrated into the company’s core business strategy. IT professionals are passionate about their work, and any recruiting effort must address that passion. Thus, successful recruiting tactics have to appeal to candidates’ hunger for problem solving and give them a central role in the core business activities.

LEADERS MATTER MORE Workers who are engaged and enabled are likely to have a dramatic increase in performance, recent studies have shown. Hay Group surveyed the "Best Companies for Leadership" and found that the top five companies all share clarity in mission and identity, and 90 percent of them have developed an explicit employer brand. The world's 'most admired companies' focus on ideas, such as teamwork and customer loyalty, which improve the company for the long term. The survey also shows that managers need to create a high performance environment through the use of leadership styles. By creating a hardworking climate, managers would see a noticeable impact on the workforce. Universum Quarterly 2 2011

43%

of employers believe that top performers leave because of higher compensation elsewhere. The 2011 Universum Employer Branding Survey, 632 respondents.

Universum Quarterly 1, 2011 UNIVERSUM TOP 100 – 2011


1999

WHAT ARE WE WORKING FOR?

The first year Universum launched the student survey in the U.S. In its inaugural year, 3,166 undergraduates voted. Now in its 12th year, the survey has grown to have 61,726 respondents.

(NOT) LOST IN THE SHUFFLE 38 percent of respondents say they want to work for a medium-sized employer (about 100-500 employees), 23 percent say they’d like to work for a small employer (10-100 employees), and 20 percent say they’d like to work for a big employer (500-1000 employees). Only 16 percent voted to work for a macro employer (over 1,000 employees).

SHOW ME THE MONEY

their career goals, a whopping 62 percent of respondents say they need to have work/life balance. This shows an increased interest in softer career goals, as opposed to the least selected goal (9 percent): To be a technical or functional expert. Millennials are living up to their do-good stereotype: 44 percent want to be dedicated to a cause or feel that they’re contributing to a greater good through their job.

       THE BREAKDOWN This year’s undergraduate survey respondents have an average GPA of 3.4 and are primarily women, 66 percent female versus 34 percent male. The average age of respondents is 21.2 years old.

| UNIVERSUM’S SURVEY METHODOLOGY 2011 | Universum’s survey questionnaire is comprised of closed-ended questions with an extensive list of alternatives, "Other" options, and open-ended questions that provide qualitative data. Our list of 250+ employers for students to chose between has been developed through a combination of Universum’s knowledge of each market, evaluations of the previous year’s list, extensive market analysis complemented by information derived from discussions with employers, educational institutions, and student “write-ins.” The list of target schools where we actively gather responses from is developed through dialog with Universum’s corporate partners and feedback on which campuses they recruit from via our annual Employer Feedback Survey.

When it comes to actually collecting the data, approximately 95 percent of respondents complete our survey online. Additional paper surveys are collected at some key campuses. The survey link has been distributed mainly via university contacts (career centers and the educational institutions), the Universum Panel of students, and different local partners. The 2011 survey responses were gathered between December 2010 and March 2011. Our IDEAL Employer rankings are compiled by asking students to choose the five employers they would most like to work for. The rankings are then ordered based upon how many times an employer was selected as one of five IDEAL Employers.

If you have questions about the survey contact our research project manager melissa.burdette@universumusa.com

UNIVERSUM TOP 100 – 2011

The work with the Universum Student Survey goes on all year round. First, the Universum University Relations Team contacts the universities to coordinate the distribution of the survey to as many students as possible. After that, the Universum Research Team compiles the answers and analyzes the results. Rankings and trend data are released at the annual Universum Awards where the most popular employers are honored. Survey reports are also sent to universities, partners, and employers. The final step of the process is the Universum Top 100. That’s where the rankings are presented to the general public through an insert in The New York Times. The most popular employers have the opportunity to present themselves through exclusive articles. There is also a special section for those employers who may not have made the list this year, but that we should keep our eyes on as a company to watch in the future.

when asked to identify

!

In undergrads' first annual salary, female respondents expect to receive an average of $49,000. Male respondents, however, expect to receive $56,248.

FROM THE STUDENT SURVEY  TO THE UNIVERSUM TOP 100

STUDENT OF THE YEAR 2011

O

n May 11th, mechanical engineering student Marlo Wyant won the award of her lifetime. Marlo, a senior at the University of Miami, was chosen by Vestas, a wind energy leader, to be the Student of the Year. Besides having a high GPA and being active on campus, Marlo was chosen out of 60 applicants because of her passion for mechanical engineering and renewable engineering. In her application essay, she wrote about how’s she is actively promoting engineering as a career field on her campus. Six months later, we caught up with Marlo to hear how her senior year is progressing and how her reign as Student of the Year is coming along. How did you first hear of the Student of the Year contest? One of my career advisors on campus emailed me a link and urged me to apply, and I also received an email from my engineering advisor with the link. I thought it was a unique opportunity to promote engineering as a career choice and represent it on a national scale. What did you win? Vestas did a great job coordinating the whole award for me. I won a paid trip to Denmark to go to Vestas’s wind system R&D headquarters. I got an in-depth, hard-hat tour of the facility, learned about what the company does, and was able to network with peers in the industry. I now have a much better professional understanding of Vestas and what kinds of wind technology exists out there. What advice do you have for future applicants? Try to get as much experience as you can while you’re still in school, through internships and involvement on campus. It will pay off and help you stand out to recruiters. How did it feel to be honored at the Universum Awards? The whole night was very surreal, it was the first time I won an award on a national scale. It felt really humbling to be recognized and applauded by top recruiters. 3


2011 RANKINGS AND THE WINNERS ARE…

the U.S. Ideal Employer Ranking of 2011. Here you will see which employers are the most popular amongst students. The list is based on 61,726 respondents. To make the ranking as relevant as possible, we have broken down the data based on area of study. The result is four Top 100 rankings: Business, Engineering, IT and Natural Sciences. This way, the rankings can be understood based on universum proudly presents

TOP 100 BUSINESS

4

No.1-34

the students pursuing a career in each field. We hope our rankings can connect employers with students they may hire one day.

panies to Watch: These are employers vying for a spot on the ranking in coming years, and should not be underestimated as stand-out employers.

the universum top 100 publication you hold in your hands gives the employers in these four lists a chance to show a glimpse into what it’s like to work at their organizations. You will also find a category of Com-

the top

TOP 100 BUSINESS

No.35-68

3 ranked in each area of study were honored at Universum Awards on May 11th. Now, we share the results with you. And we are honored to partner with The New York Times in bringing these results public.

TOP 100 BUSINESS

No.69-100

1

Google

35

Wells Fargo & Company

69

Mayo Clinic

2

Apple

36

Southwest Airlines

70

Verizon

3

Walt Disney Company

37

adidas

71

Environmental Protection Agency (EPA)

4

Ernst & Young

38

IBM

72

Delta Airlines

5

PricewaterhouseCoopers, LLP

39

Peace Corps

73

Kraft Foods

6

Deloitte

40

General Electric

74

Accenture

Grant Thornton LLP

75

Fidelity Investments

Page 14

Page 8

Page 10

7

J.P. Morgan

41

8

Nike

42

Boeing

76

3M

9

KPMG LLP

43

PepsiCo

77

Turner Broadcasting System

10

Goldman Sachs

44

Citi

78

U.S. Department of Energy

11

FBI

45

Internal Revenue Service

79

Credit Suisse

12

Facebook

46

IKEA

80

UBS

13

Microsoft

47

Time Warner

81

Bain & Company

14

The Coca-Cola Co.

48

American Cancer Society

82

Exxon Mobil Corporation

15

Procter & Gamble

49

Under Armour, Inc.

83

General Mills

16

Bank of America Merrill Lynch

50

The Boston Consulting Group

84

Wal-Mart Stores, Inc.

17

United Nations

51

LVMH

85

United Airlines

18

Morgan Stanley

52

Electronic Arts

86

National Institutes of Health

19

U.S. Department of State

53

The World Bank Group

87

Hewlett-Packard

20

Johnson & Johnson

54

Barclays Capital

88

U.S. Air Force

21

Central Intelligence Agency

55

Deutsche Bank

89

Heineken

22

U.S. Department of the Treasury

56

NASA

90

Kohl's

23

Coach

57

Anheuser-Busch InBev

91

Intel

24

Sony

58

McKinsey & Company

92

U.S. Department of Veteran Affairs

25

Marriott

59

Teach for America

93

Rolls-Royce North America

26

Hilton Hotels Corporation

60

Gap Inc.

94

MillerCoors

27

BMW

61

American Express

95

FedEx

28

Macy's Inc.

62

Yahoo!

96

Allstate

29

Starbucks

63

National Security Agency (NSA)

97

The Blackstone Group

30

Federal Reserve Bank

64

American Airlines

98

eBay

31

Target

65

Lockheed Martin Corporation

99

Ford Motor Company

32

L'Oréal

66

Nestlé USA

100

Centers for Disease Control

33

Hyatt Hotels & Resorts

67

Best Buy

34

Amazon

68

AT&T

Page 12

Page 15

Page 9

UNIVERSUM TOP 100 – 2011


TOP 100 ENGINEERING

No.1-34

TOP 100 ENGINEERING

No.35-68

TOP 100 ENGINEERING

1

NASA

35

Facebook

69

American Cancer Society

2

Google

36

Siemens

70

Waste Management

3

Boeing

37

BP

71

Accenture

4

Lockheed Martin Corporation

38

Rolls-Royce North America

72

Life Technologies

5

Apple

39

Chevron Corporation

73

Goldman Sachs

6

Microsoft

40

DuPont

74

Abbott

7

General Electric

41

U.S. Army

75

General Mills

8

U.S. Department of Energy

42

United Nations

76

BAE Systems

9

Walt Disney Company

43

Honda Companies

77

Marathon Oil

10

Intel

44

National Security Agency (NSA)

78

Centers for Disease Control

11

BMW

45

Hewlett-Packard

79

adidas

12

Exxon Mobil Corporation

46

Peace Corps

80

L'Oréal

13

IBM

47

Schlumberger

81

Anheuser-Busch InBev

14

Environmental Protection Agency (EPA)

48

Amazon

82

Kraft Foods

15

Northrop Grumman

49

Honeywell

83

McKinsey & Company

16

Sony

50

John Deere

84

Deloitte

17

FBI

51

Cisco Systems

85

IKEA

18

Johnson & Johnson

52

The Coca-Cola Co.

86

J.P. Morgan

19

Central Intelligence Agency

53

United Technologies Corporation (UTC)

87

Qualcomm

20

U.S. Air Force

54

Mayo Clinic

88

Amgen

21

Raytheon Company

55

Volkswagen

89

Motorola

22

Procter & Gamble

56

Toyota Motor Sales, U.S.A.

90

ECOLAB

23

General Motors

57

Nissan

91

AT&T

24

D.O.D.

58

Genentech

92

Verizon

25

Ford Motor Company

59

ConocoPhillips

93

Delta Airlines

26

DOW Chemical

60

Pfizer

94

Under Armour, Inc.

27

3M

61

U.S. Department of State

95

PepsiCo

28

Caterpillar Inc.

62

Merck

96

Boehringer Ingelheim Pharmaceuticals

29

Shell Oil Company

63

U.S. Nuclear Regulatory Commission

97

Nestlé USA

30

Turner Construction

64

Dell Inc.

98

Bayer

31

Electronic Arts

65

National Institutes of Health

99

Yahoo!

32

U.S. Navy

66

Daimler/Mercedes-Benz

100

Best Buy

33

Texas Instruments

67

Valero Energy

34

Nike

68

Halliburton

UNIVERSUM TOP 100 – 2011

Page 10

Page 14

Page 12

Page 11

Page 15

Page 17

No.69-100

Page 8

5


TOP 100 IT

6

No.1-34

TOP 100 IT

No.35-68

TOP 100 IT

No.69-100

1

Google

35

PricewaterhouseCoopers, LLP

69

T-Mobile

2

Microsoft

36

Best Buy

70

Target

3

Apple

37

Lenovo

71

Ford Motor Company

4

Facebook

38

Accenture

72

Qualcomm

5

IBM

39

Booz Allen Hamilton

73

Internal Revenue Service

6

Electronic Arts

40

General Electric

74

Teach for America

7

Walt Disney Company

41

Bank of America Merrill Lynch

75

National Institutes of Health

8

Amazon

42

U.S. Department of the Treasury

76

Siemens

9

Cisco Systems

43

Raytheon Company

77

BAE Systems

10

NASA

44

Wal-Mart Stores, Inc.

78

Starbucks

11

Intel

45

U.S. Department of Energy

79

U.S. Navy

12

Sony

46

3M

80

Peace Corps

13

FBI

47

Texas Instruments

81

Honeywell

14

National Security Agency (NSA)

Page 15

48

Ernst & Young

82

SAP

15

Central Intelligence Agency

Page 12

49

U.S. Army

83

Coach

16

D.O.D.

50

Environmental Protection Agency (EPA)

84

Southwest Airlines

17

Dell Inc.

51

Time Warner

85

American Airlines

18

Hewlett-Packard

52

KPMG LLP

86

McGraw-Hill Companies

19

Lockheed Martin Corporation

53

adidas

87

Exxon Mobil Corporation

20

Oracle

54

eBay

88

DOW Chemical

21

U.S. Department of State

55

Motorola

89

Anheuser-Busch InBev

22

Yahoo!

56

U.S. Department of Veteran Affairs

90

Prudential

23

Boeing

57

Johnson & Johnson

91

The Boston Consulting Group

24

AT&T

58

Macy's Inc.

92

Toyota Motor Sales, U.S.A.

25

Verizon

59

Delta Airlines

93

Lilly

26

Deloitte

60

PepsiCo

94

Honda Companies

27

Goldman Sachs

61

Nokia

95

Cargill

28

Nike

62

Morgan Stanley

96

Progressive Insurance

29

J.P. Morgan

63

IKEA

97

Genentech

Page 17

30

BMW

64

Shell Oil Company

98

Protiviti

Page 14

31

United Nations

65

Centers for Disease Control

99

General Motors

32

U.S. Air Force

66

Procter & Gamble

100

Wells Fargo & Company

33

The Coca-Cola Co.

67

Marriott

34

Northrop Grumman

68

United Technologies Corporation (UTC)

Page 14

Page 8

Page 10

Page 11

Page 13

UNIVERSUM TOP 100 – 2011


TOP 100 NATURAL SCIENCES

No.1-34

TOP 100 NATURAL SCIENCES

1

National Institutes of Health

35

National Security Agency (NSA)

2

Mayo Clinic

36

3

American Cancer Society

37

4

Centers for Disease Control

5

Walt Disney Company

6

No.35-68 Page 15

TOP 100 NATURAL SCIENCES 69

Intel

L'Oréal

70

Southwest Airlines

The Coca-Cola Co.

71

Delta Airlines

38

adidas

72

Lockheed Martin Corporation

39

U.S. Department of Veteran Affairs

73

Toys 'R' Us, Inc.

Peace Corps

40

Coach

74

Aetna

7

Environmental Protection Agency (EPA)

41

Procter & Gamble

75

U.S. Department of the Treasury

8

NASA

42

Life Technologies

76

United Airlines

9

Google

43

AstraZeneca

77

Bristol-Myers Squibb

10

FBI

44

DOW Chemical

78

IBM

11

Apple

45

Under Armour, Inc.

79

IKEA

12

United Nations

46

Sony

80

American Airlines

13

Johnson & Johnson

47

Kraft Foods

81

PepsiCo

14

Maxim Healthcare

48

Macy's Inc.

82

General Electric

15

U.S. Department of Energy

49

Nestlé USA

83

DuPont

16

Teach for America

50

D.O.D.

84

Cargill

17

Pfizer

51

Humana

85

Yahoo!

18

Nike

52

Best Buy

86

Siemens

19

Central Intelligence Agency

53

Boeing

87

AT&T

20

U.S. Department of State

54

ConAgra Foods, Inc.

88

Marriott

21

U.S. Air Force

55

General Mills

89

Anheuser-Busch InBev

22

U.S. Navy

56

Amazon

90

Monsanto

23

Boehringer Ingelheim Pharmaceuticals

57

Lilly

91

Exxon Mobil Corporation

24

Facebook

58

BMW

92

Goldman Sachs

25

U.S. Army

59

Amgen

93

Hilton Hotels Corporation

26

Novartis Pharmaceuticals Corporation

60

U.S. Nuclear Regulatory Commission

94

MetLife

27

ECOLAB

61

J.P. Morgan

95

Gap Inc.

28

Bayer

62

Abbott

96

Heineken

29

Starbucks

63

Shell Oil Company

97

Wells Fargo & Company

30

Microsoft

64

Waste Management

98

3M

31

GlaxoSmithKline

65

Kohl's

99

Verizon

32

Merck

66

McGraw-Hill Companies

100

John Deere

33

Genentech

67

Wal-Mart Stores, Inc.

34

Target

68

Electronic Arts

UNIVERSUM TOP 100 – 2011

Page 14

Page 12

Page 17

Page 11

No.69-100

Page 9

Page 10

Page 18

7


TOP 100 BUSINESS RANKING

6

BU

SIN

11

Deloitte

ESS 20

WWW.DELOITTE.COM

ANTHONY AMBROSELLI

Position: Auditor Education: The Uni-

versity of Michigan, bachelors of business administration, 2010; masters of accounting, 2011 Network tip: Actively maintain the bridges you build through networking.

Anthony Ambroselli, energetic new hire and diversity champion at Deloitte & Touche LLP, shares what his first year on the job has been like. TEXT BY LINDSAY J. WESTLEY, PHOTO BY DWIGHT CENDROWSKI

»I'M ENCOURAGED TO HAVE OPINIONS, VOICE IDEAS, AND TRY NEW THINGS« A s a child, Anthony Ambroselli wanted to be an archeologist, and specifically, an Egyptologist. As an auditor at Deloitte & Touche LLP, Anthony’s excavations are on a more figurative scale, but he still enjoys sifting through data to gain a better understanding of how things fit together. As a new employee, he dove right into the corporate culture, and within the first month was appointed co-chair of Deloitte's Lesbian, Gay, Bisexual and Transgender (LGBT) resource group and co-champion of the University of Michigan recruiting team, where he uses his recent-grad status to attract and place top talent. What appeals to you about auditing, and why did you want to work for Deloitte? I really believe in the value of a financial statement audit and the role it can play in contributing to investor confidence and to the ongoing vitality of the capital markets. It really is a service for the public good. How did you first become interested in the field? A geology-based camp in Wyoming geared toward sustainable energy first sparked my interest in auditing. The camp was focused on applied knowledge obtained in the field—we went to see oil rigs, solar farms, and alternative-energy sites, and talked to people in the field about their daily work. That’s a part of what we do as auditors: We go in and learn about the company from those who are involved in its day-to-day operations. What surprised you about Deloitte? As a new hire, I’m constantly surprised by the encouragement to have an opinion, to draw conclusions, and to try new things. It really is an open-door culture, and as a younger employee, I don’t feel as though I’m at the bottom of the corporate ladder; new-generation employees provide 8

fresh faces and new ideas, and we’re encouraged to bring them to the people who implement them.

How and when did you get involved with Deloitte’s diversity program? My internship manager chairs the Michigan chapter of GLOBE and Allies: Deloitte’s LGBT professional network. When I returned full time, I reached out and she appointed me co-chair. Easy as it sounds, simply initiating contact with those you have common ground with is a great way to take on leadership opportunities when starting out in a large organization.

How is diversity addressed and implemented at Deloitte? Diversity begins with recruiting, and continues by finding the right fit for both you and the company. At Deloitte, success can be driven by diversity: You're likely to do a better job and produce a better product when you’re working with people of different skills sets and backgrounds. What is the best part of your job? I love being challenged to have an opinion. I also enjoy developing technical skills and then applying them to real situations where I can add value. I’m encouraged to share my advice and opinions amongst my team. What advice do you have for recent graduates? Relax during job interviews. People are always so scared of interviews, but I really think an interview is an opportunity to talk about yourself for 30 minutes to people who are paid to listen. Interviewers have a vested interest in you and really want you to succeed. • As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte. com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

DELOITTE

Deloitte is one of the leading professional services organizations in the U.S., specializing in audit, tax, consulting, and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world’s most well-known and respected companies, including more than 75 percent of the Fortune 100. Number of employees: 45,000. Employees profile: We’re looking for leaders across a variety of backgrounds who thrive in a team environment and have strong analytical and communication skills. Ways in: The opportunities we offer are as diverse as the professionals we hire. Multiple internship programs and positions abound in our four business areas. Contact: www.deloitte.com/us/careers ONCE UPON A TIME... England’s Great Western Railway (GWR) was a famous early "joint stock companies." When its stock price slumped in 1849, GWR turned to an independent public accountant, William Deloitte, to audit the company. The experience was so valuable that GWR directors recommended compulsory independent oversight. As we embark upon our second century of achievement, our great clients and great leadership shaped the culture of client service that distinguishes the organization today.

UNIVERSUM TOP 100 – 2011


TOP 100 BUSINESS RANKING

United Airlines

BU

SIN

WWW.UNITED.COM

Turning a love of planes into a career in aviation, Chris Kerns keeps things running smoothly at United. TEXT BY LINDSAY J. WESTLEY, PHOTO BY EZRA GREGG

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hris Kerns’ day starts and ends on the tarmac, which jives with his childhood love of all things aviation. These days, he only flies for fun (he has a private pilot’s license), while he spends his working days on the ground as United Airlines’ Director of Business Management at Washington Dulles, overseeing the financial management of United’s operation at the airport.

CHRIS KERNS

Position: Director, Hub Business Management Education: Purdue, aero engineering, 1995. Cornell, MBA, finance 2009

» I CHOSE A NEW CAREER BASED ON WHAT I LOVED DOING AS A KID «

UNIVERSUM TOP 100 – 2011

When did you become interested in the airline industry? It’s been a lifelong passion, but back in 2006 when I was working in IT consulting I decided to reevaluate my career based on what I love and really enjoy doing. I decided commercial aviation would hold my interest until I retired, so I went back for my MBA. What should students know about working here? It’s a fascinating industry. It’s very competitive and challenging, which means the opportunities are great. Airlines work across a broad spectrum of disciplines in a complex industry, so there are opportunities for anyone. Did you have preconceived notions about the industry? Airlines have a reputation for being poorly managed; ­however, during the past few years the industry has become much more disciplined and focused on shareholder value.

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That provides great challenges and plenty of opportunity for MBAs. What advice would you give to young professionals? Know the industry you’re applying to. Demonstrate interest and understand what you’re asking for. Also, network! I’m surprised at how infrequently I’m contacted by students. You should definitely leverage alumni resources to help gain an unvarnished view of the company. •

UNITED AIRLINES

On Oct. 1, 2010, United and Continental closed their previously announced all-stock “merger of equals” transaction to create the world’s leading airline. The new United will offer customers an enhanced travel experience, combining the best products and services each carrier has to offer. Number of employees: 86,500 globally. Ways in: We actively recruit students on campus for a variety of full-time and internship opportunities. Opportunities vary depending on student discipline, and exist within both operations and corporate roles. ONCE UPON A TIME... United introduced the world’s first air stewardesses (today knows as flight attendants) in 1930. Initially, these women were registered nurses and like today, they were trained to safely care for customers.

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TOP 100 ENGINEERING

IN

7

01

ENG

General Electric

1

RANKING

EERING 2

WWW.GE.COM/CAREERS

OWEN SCHELENZ

Position: Electrical Engineer Education: University of Cincinnati, electrical engineering, 2006. Georgia Tech, Master’s of electrical engineering, 2009/2010 Network tip: Never dismiss anyone, and always maintain your relationships.

As an electrical engineer at GE, Owen Schelenz works every day on innovative and ground-breaking energy solutions. TEXT BY LINDSAY J. WESTLEY, PHOTO BY TIMOTHY RAAB

»WHAT I LIKE BEST IS WORKING WITH PEOPLE WHO SHARE MY PASSION«

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or Owen Schelenz’s eighth birthday, his ecologically-minded parents gave him a solarpowered portable radio. Fascinated by the concept, Owen took the radio everywhere and would clip it onto the bus window on school trips so he could listen to sun-powered tunes. At GE, Owen delves deeper into his curiosity about free energy sources, and researches ways to make solar energy a viable part of the power grid. When did you first become interested in engineering and energy? As a kid, I loved taking all sorts of things apart and was curious to look inside and see how they worked. I’m most interested in renewable energy, and that solar-powered radio motivated me to figure out how renewable energy could be captured, transformed, and distributed. What sparked your interest in GE? I started interning with GE during college, and during my third internship, I met members of the GE Global Research Center and was just floored–their projects were the stuff of science fiction, and I just knew I had to try to work there. What is a typical day like for you? Today I collected some data on a solar inverter out in Arizona, analyzed a circuit schematic for in preparation for some testing, then taught an entry-level power electronics class for our engineers. Tomorrow I am pitching a proposal to get funding for a new inverter technology project to the CEO. And I’m always in the lab. What advice would you give to recent grads? As an engineer you should always learn something outside of your direct line of work. GE definitely encourages that, 10

both through the internship programs and in the workplace. There are about 3,000 engineers and scientists all working on different technologies here and countless opportunities to help expand your knowledge in both formal and informal ways. Also, don’t underestimate the value of internships. About 75 percent of our new hires are the direct result of an internship or co-op program. As an added bonus, internships are key to gaining exposure to many different areas of GE in order to better focus your talents. What do you enjoy most about your job? I’m constantly stimulated by my work at GE, but what I like best is not only working in a field I find interesting, but also with people who have similar passions. I’ve been itching to build a do-it-yourself Segway since college, and through a coworker who was similarly interested, I finally got the chance to explore that engineering curiosity (and the Segway even works!). What challenges do you face in your job? Time management. Honestly, there’s not enough time in a day to work on all the cool things we do here. What excites you about working at GE? Our work in the field of solar energy is really exciting to me. It’s not just about injecting power into the grid, it’s about making solar energy a reliable, grid-friendly power source for the global grid. Solar power has great potential, and we’re working toward to seeing more of it around us. What competencies are in demand at GE? Anything related to energy is a hot topic, so we’re looking for engineering backgrounds, whether that’s electrical, mechanical, software, or materials engineering, or computer science–and we’re definitely hiring. •

GENERAL ELECTRIC

GE is a diversified infrastructure and finance company taking on the world’s toughest challenges. From aviation and power generation to financial services, healthcare solutions, oil, gas, and rail, GE operates in more than 100 countries. Number of employees: GE employs about 300,000 people worldwide. Employees profile: From engineering and information technology, to marketing and sales, to finance, manufacturing, and human resources, with GE you’ll find the career opportunities and leadership development you need to succeed. Ways in: GE offers leadership programs and positions that can help you make the most of your education. GE's leadership development programs allow you to rapidly advance your career while working on important projects and building leadership skills. Internships and co-ops are a great way to get your foot in the door at one of the world’s most respected companies, giving you valuable leadership experience and networking opportunities. ONCE UPON A TIME... GE began with Thomas A. Edison, who established Edison Electric Light Company in 1878. In 1892, Edison General Electric Company and Thomson-Houston Electric Company merged to form GE. GE is the only company on the Dow Jones Industrial Index that was included in the original 1896 index.

UNIVERSUM TOP 100 – 2011


TOP 100 ENGINEERING RANKING

Shell WWW.SHELL.US

With an appetite for challenges and driving improvements, Stacy Methvin finds fulfillment at Shell. TEXT BY LINDSAY J. WESTLEY, PHOTO BY MAURICIO RAMIREZ URIBE

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tacy Methvin first discovered an interest in geology during a summer spent as a park ranger in Olympic National Park while she was an undergraduate. When a professor told her about opportunities for geologists in the oil industry, she embarked on a career that she loves for its variety, complexity, and the useful products it supplies.

Education:

What surprised you most about working at Shell? Within three days of starting my job, I was at a drill site in Louisiana. One thing Shell really prioritizes is providing experience in all of the critical skills, so I’d go on-site to learn how to use different instruments and what drilling truly entails. I quickly realized that I would take on many challenges early in my career, but that I would be fully supported with training and mentoring.

»TRAINING AND SUPPORTING OUR YOUNGER STAFF IS A TOP PRIORITY «

What do you want students to know about Shell? We are a diverse company that is evolving with the changing nature of energy demands, and we are making a conscious effort to be sure that the environment is protected, people are safe, and that we’re working with communities to minimize impact. Shell attracts some of the brightest and most energetic people, as evidenced by our strong internship program.

STACY METHVIN

Position: Vice President, Refining Margin Optimization

Princeton, geological & geophysical Sciences, 1979

UNIVERSUM TOP 100 – 2011

1

01

ENG

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What is a typical day for you? Today I’ve done everything from talking to staff about their career-development opportunities, to evaluating growth projects, to optimizing profits in existing businesses. What do you enjoy most about your job? I enjoy the variety–I work with staff at refineries all around the world, and get to see the local challenges we face at each. The complexity is all very stimulating. •

SHELL

Shell is a global group of energy and petrochemical companies with an aim to meet the world’s growing demand for energy in economically, environmentally, and socially responsible ways. Number of employees: More than 93,000 people in over 90 countries. Ways in: Internships, Scholarships, and Shell Recruitment Day. For more information and to apply, visit www.shell.us/careers. ONCE UPON A TIME... Shell’s presence in the U.S. dates back nearly 100 years, first as a Pacific Coast gasoline marketer and Midwest oil producer. In that time, Shell has been a key player in innovation, pushing the limits of what is technically feasible by locating and extracting energy resources from increasingly difficult locations.

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TOP 100 IT RANKING

Central Intelligence Agency

15 IT 2011

WWW.CIA.GOV

Alishia reveals what it’s really like to work at the CIA—which involves important projects, opportunities to learn about the world, and a mission greater than ourselves.

ALISHIA

Position: Outreach Program Coordinator Education: George Mason University, Communications and Business

TEXT BY THE CIA, PHOTO BY THE CIA

»THIS IS NOT A REGULAR JOB—YOU WILL BE A PART OF HISTORY«

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efore working at the CIA, Alishia’s image of the secretive government agency was what comes to mind for most people: what is seen in actionpacked movies. A few years after 9/11, a friend mentioned the agency was hiring and Alishia went online to apply. She says the lifestyle isn’t as glamorous as what you see in the movies, but the CIA’s mission makes up for it: Alishia and her coworkers all share a common passion to be a part of an organization that helps protect Americans and to be a part of something greater than ourselves. What perception of the CIA would you like students to have? Just to understand that it’s not just another regular job. If they are hired as an intern, co-op, etc. they are working alongside senior officers on some the CIA’s most important projects. They will be making valuable contributions. They will be part of history. On the other hand, applicants should know that the CIA is an amazing place to learn more about the world, about the impact and reach of other nations, and about how the United States is viewed elsewhere. Are there any misconceptions or myths about the CIA? There are many misconceptions and myths about the Agency, like: you’ll never see your friends and family again, that we live glamorous lifestyles like 007, or even that we are so secret that we only recruit covertly. They are surprised to see us at career fairs. Another misconception: everyone looks like an Angelina Jolie or Matt Damon action figure. For most of us, our chances of being the next action figure are slim to none. What have you done today so far? As a young Intelligence Officer, I have had the opportunity to work within several different parts of the Directorate 12

of Support, and have worked closely with the National Clandestine Service. Currently, I am creating awareness of the Agency career and student program opportunities in the CIA Recruitment Center. So I get to engage and talk to students across the U.S., presenting “a day in the life of a CIA officer” experiences—and I can help dispel those myths I mentioned earlier. What are the company’s plans going forward? Moving forward, the Agency is looking to increase diversity within the organization to be representational of the nation we serve, and to ensure we meet mission critical needs. The Agency takes its mission direction from the President, and with the oversight of Congress. When policy goals change, the CIA's mission may change—at all times, however, CIA employees strive to fulfill our credo: We are the nation's first line of defense. We accomplish what others cannot accomplish and go where others cannot go. What is the biggest challenge you face in your job? Time management is the biggest challenge, depending on the day! There is never a shortage of important, vital things that need to get done at the Agency, and it can be challenging juggling the demands of the job. What advice would do you have for those entering the work force right now? To do what you love! Choose a career path that you will have opportunity for growth and where you are challenged. Many people don't seem to mind being challenged when they are in love with what they do. Choose something that is meaningful, fulfilling, and rewarding for you and for the greater good. Choose an organization that will value your input and utilize your skills or business, the place that creates and cultivates the best you. • PAID ADVERTISEMENT

CENTRAL INTELLIGENCE AGENCY

The CIA has four basic components: the National Clandestine Service, the Directorate of Intelligence, the Directorate of Science & Technology, and the Directorate of Support. Together they carry out “the intelligence cycle,” the process of collecting, analyzing, and disseminating intelligence information to top U.S. government officials. Number of employees: Undisclosed. Employees profile: Presently, the following majors are in demand: science and technology backgrounds such as computer science majors, engineering, international affairs, and business, as well as critical foreign languages. We need individuals who have excellent communication skills, whether written or oral, and critical thinking skills. Ways in: Anyone interested in careers at the CIA, including our internships and co-ops, should apply online at cia.gov. ONCE UPON A TIME... September 18, 1947: The National Security Act of 1947 establishes the Central Intelligence Agency (CIA). November 3, 1959: Laying of the cornerstone of the CIA Headquarters Building in Langley, Virginia. December 1, 1964: President Lyndon B. Johnson receives the first President’s Daily Brief (PDB). September 18, 2007: The CIA celebrated its 60th Anniversary!

UNIVERSUM TOP 100 – 2011


TOP 100 IT RANKING

SAP

82 IT 2011

WWW.SAP.COM

By enabling employees to play to their strengths, Laura Thiele helps her coworkers grow into their roles. TEXT BY LINDSAY J. WESTLEY, PHOTO BY M. SCOTT WHITSON

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aura Thiele knows that job satisfaction often hinges on one word: flexibility. As Director of HR and mother of three young children, she knows that happy employees are those given the opportunity to mold and define their own roles within the SAP workplace to achieve business results. What attracted you to SAP? SAP is an innovative global company; it’s exciting, fastpaced, and positioned for growth. I was also attracted to the opportunities to work with individuals across different cultures, countries, and backgrounds. What do you enjoy most about working at SAP? Flexibility. I have three small children and my husband is also a SAP employee. Knowing that it is relatively up to us to balance our work and personal lives makes my commitment to SAP even stronger. How do you define successful HR management? A clearly defined job description is key, so an individual understands their scope, their purpose, and responsibilities.

Then they can leverage their strengths to make the role come to life. If an individual is passionate about what they do, it will create more satisfied and engaged employees. What is the employee culture like at SAP? It’s a very diverse, dynamic culture. SAP believes that innovation stems from a varied skill set. We want innovative thought leaders who think smarter, simpler, and faster and who are on top of the latest and greatest technology. What advice would you give to recent graduates? Align to a role that emphasizes your strengths. Knowing what you’re good at and how we can leverage that as an organization is important. Also, never stop learning! •

LAURA THIELE

Position: Director, Human Resources Education: BBA at James Madison University,

1997. MS, Villanova, human organization science, 2001

Stimulated by the challenges of global business, Rebecca McDermott finds a healthy work/life balance. TEXT BY LINDSAY J. WESTLEY, PHOTO BY M. SCOTT WHITSON

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ebecca McDermott knows firsthand how challenging it can be to standardize processes across all regions of a global company, but she thrives on the challenge while appreciating the flexibility SAP gives to balance her work with her role as a mother. What appealed to you about working for SAP? I was always interested in technology and how it enables businesses. SAP had a great reputation and impressive client list, and the global exposure at SAP was intriguing. What is a typical day? I work in a global group, so I often start early, but that suits my “mom” schedule. I’ll make calls starting at 6 a.m., then get my kids off to school. The rest of my day is filled with conference calls for projects I’m managing, discussing content processes, sending emails, and creating presentations. What surprised you most when you first started at SAP? I came to work the first day expecting to ramp myself up and create my own success, and I was deeply impressed by how truly supportive everyone was. What do you enjoy most about your job? I thrive on the new challenges it brings, and I love working with people from all different regions. The flexibility is also important to me; because SAP has provided me with the freedom and technology to work remotely, I can be a great employee and a great mom. What is it like to work for a global company? While exciting and challenging, it can be complicated to define and standardize processes on a global level. There are many regional differences, so nothing is one size fits all —we have to extract the best from all regions. •

UNIVERSUM TOP 100 – 2011

»INNOVATION RESULTS FROM FAILED ATTEMPTS AND LESSONS LEARNED « REBECCA MCDERMOTT

Position: Program Manager for Content Strategy

at SAP

Education: University of Albany, marketing and management, , 2000, MBA, University of Albany, human resource information systems, 2001

» IT’S ESSENTIAL TO KNOW YOUR OWN STRENGTHS IN THE WORKPLACE « SAP

SAP is the world’s leading provider of business software, offering applications and services that enable companies of all sizes and in more than 26 industries to become best-run businesses. ­With more than 172,000 customers in over 120 ­countries, and 74 percent of the Fortune 500 ­companies running SAP applications, you can consider SAP to be practically everywhere. Number of employees: A diverse workforce of more than 54,00 employees, representing 124 ­nationalities worldwide, is a source of our ­innovative strength and a fundamental driver of our business results. Employees profile: Every employee impacts the way business is run by creating change, working in an environment that cultivates engagement and collaboration among employees and encourages the open, free expression of innovative ideas. Ways in: The company culture with a clear focus on success, accountability, professionalism, integrity, teamwork, and trust is a good starting point for highly motivated employees. In addition, the driving force behind SAP is the different ways of thinking and innovative ideas each employee brings to SAP. We offer year-round internships and graduate programs. Contact: campus.americas@sap.com ONCE UPON A TIME... Founded 1972 in Walldorf, Germany SAP ("Systems, Applications, and Products in Data Processing") has a rich history of innovation and growth as a true industry leader. Our mission is to help companies of all sizes and industries to run better. Our vision is to help the world run better.

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TOP 100 IT RANKING

Protiviti

98 IT 2011

WWW.PROTIVITI.COM

Utilizing his extensive security experience, Protiviti’s Joseph Rivela helps protect clients’ vital data. TEXT BY LINDSAY J. WESTLEY, PHOTO BY MARIANNE BARCELLONA

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rom Joseph Rivela’s job title, you might picture a lone computer whiz cracking codes in a basement to help protect large companies from confidential data breaches, but he says that working in security and data privacy is nothing like the movies. In reality, he works closely across all divisions of a client company to protect confidential data, and has found job satisfaction in Protiviti’s collaborative culture.

JOSEPH RIVELA

Position: Senior Manager, Information Security & Privacy Solutions Education: Utica College, Bachelor of science in economic crime investigation, 2004

» PARAMOUNT TO DEFENDING DATA ARE STRONG STRATEGY AND GOVERNANCE «

Why is privacy and security management so important? As cyber attacks advance, companies are looking to protect their data and assets in alignment with corporate strategy, regulatory requirements, and governance programs. Preventing a data breach—or managing the fallout when one occurs—and executing a solution is a challenging yet exciting objective. Describe a memorable moment on the job. Our team was brought into an organization to conduct a security assessment of one of their internal web applications. With our proven testing methodology, we identified and exploited a system vulnerability, allowing us to cut a check for $1 million—but of course we didn’t keep it! What skills are key for job success at Protiviti? As a security and privacy consultant, you work closely with

companies’ executives, so you need to have a strong understanding of technology, as well as good interpersonal and communication skills. These areas of expertise are critical to success across all of our solution offerings. What do you enjoy most about working at Protiviti? I have always been impressed with the diversity and backgrounds of my coworkers. Not everyone is cut from the same cloth, and the collaborative approach that we take to consulting makes Protiviti a good place to develop skills and learn to apply them. •

PROTIVITI INC.

With a network of more than 70 offices in 20 countries, Protiviti (NYSE: RHI) is a global consulting firm that helps companies solve problems in finance, technology, operations, governance, risk, and internal audit. Number of employees: 2,500 professionals. Ways in: Get to know us via our careers website, as well as social media, diversity organizations, campus recruiting, and our intern program. ONCE UPON A TIME... Protiviti was a coined word to communicate our values: professionalism, proactivity, productivity, objectivity, creativity, quality, responsibility, integrity, and also independence, which is represented by the unique spelling with three "i's." We continue to live these values today.

RANKING

Walt Disney

7

IT 2011

WWW.DISNEY.COM

Chris Shrigley digitally enhances the magic of Disney through interactive gaming software. TEXT BY LINDSAY J. WESTLEY, PHOTO BY KENNY GOLDBERG

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hen Chris Shrigley came to the U.S. from a small town in England with two suitcases and $400 in his pocket, he never dreamed he’d get a chance to visit Disneyland, never mind work for the much-adored company. A gaming and entertainment software whiz, he now heads the technology team building a brand-new online game for Disney Online Studios. And his friends and family at home? “Still massively impressed,” he says. “And for me, the novelty hasn’t worn off either.”

CHRIS SHRIGLEY

Position: Senior Manager, Technology at Disney Online Studios Education:

Wilmorton College, computer science, 1986

»BE KNOWLEDGEABLE. BE ENTHUSIASTIC. BE PASSIONATE.« 14

What role does technology play at Disney? Technology is key. We focus on hiring world-class talent, and we innovate a great deal here across the entire division. The teams are absolutely top notch, from our senior leadership to our engineers. Are there any myths about technology at Disney? The perception is that Disney is not really a tech company, but more of a traditional media company. That isn’t true at all. We're all about tech, and we innovate across the board, be it via the web, social gaming, cutting-edge AAA console titles, mobile, or MMOGs. What challenges do you face? Games are pushing technological boundaries across the

board, so you have to be really sharp to keep up. That’s also one reason I love working at Disney—you never get bored. What is the working culture like at Disney? I think people love the wholesome Disney brand because they grew up with it—maybe that sounds cliché, but it’s pretty special to be surrounded by truly invested and interested people. We are always thirsty for bright, enthusiastic people who are creative and passionate about technology. •

WALT DISNEY

The Walt Disney Company is a leading diversified international family entertainment and media enterprise. Each segment has its own unique technology organization that focuses on delivering exceptional media experiences for our consumers and Disney employees worldwide. Number of employees: 149,000. Ways in: We hire employees who are passionate about working on the highest-trafficked websites in the world, creating compelling video game experiences, and supporting the infrastructure of a brand known around the world. ONCE UPON A TIME... Since its founding in 1923, The Walt Disney Company and its affiliated companies have remained faithful to their commitment to produce unparalleled entertainment experiences based on the rich legacy of quality creative content and exceptional storytelling.

UNIVERSUM TOP 100 – 2011


TOP 100 IT RANKING

National Security Agency

14 IT 2011

WWW.NSA.GOV

DEBORAH BONANNI

Position: Chief of Staff Education: Juris Doctorate, Columbus School of Law, Catholic University, 1982 Network tip: Don’t be afraid to ask for help from everyone you know or meet. People are surprisingly willing to help. Take advantage of their advice.

With the President as a customer, and the protection of the nation as the mission, every task is vital at the National Security Agency. TEXT BY CATRINE JOHANSSON, PHOTO BY NSA

» I AM PROUD TO HELP LEAD AN AGENCY THAT EMBRACES DIVERSITY«

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here is working, and then there is working for a cause. The National Security Agency has such a cause. Chief of Staff Deborah Bonanni discusses the virtues of feeling part of something bigger than you. What is NSA’s role in national security? Everything we do supports the nation’s leaders so that they can make the best and most well-informed decisions possible. To do that, we exploit the communication systems of our adversaries to gain information. We also work to protect U.S. national security information systems from being compromised. What is it like to work in such a secret environment? We have a compelling mission and a strong team spirit. Contrary to popular belief, NSA is not populated by antisocial geeks. There is a great mix of people with technical skills and liberal arts-based talents. What they all have in common is intellect, creativity, analytical skills, ambition, and motivation. Also, since you can’t take the work home with you, when you leave the office, you can focus on your family, and talk about things other than work. How did you end up at NSA? I graduated with a degree in political science, but realized early that I would not make much money without a PhD and have the kind of life I wanted, so I decided to go to law school. When I finished, I considered NSA because my father had worked there and loved the place. I joined as a junior lawyer, fully anticipating that I would work for a couple of years, maybe get an MBA, and then move on. That was 29 years ago. I’m still here. UNIVERSUM TOP 100 – 2011

What makes you stay? The autonomy, responsibility, and high-profile projects I got to work on as a junior attorney really inspired me. What keeps me here now is the mission. To work for an organization that is instrumental in the protection of the United States is a very compelling reason to go to work every day. The feeling of being part of something bigger than yourself is always present and creates a sense of pride and enthusiasm that still holds me after all these years. What can a new hire expect at NSA today? A collegial atmosphere where team spirit is strong, as well as working with brilliant people from diverse backgrounds. People who join us get to work on significant projects and solve complex problems that are all crucial to the nation’s security. We also have great educational programs that enhance the knowledge of our employees and enrich our mission. What kind of person fits in at NSA? People with backgrounds in computer science, math, engineering, languages, or international relations are the norm. From a personality perspective, we are as diverse as any large organization. Over the years, I have watched the agency become far more diverse. For example, 40 percent of our senior leadership team are women. They are powerful talents and serve as strong role models. We embrace people from different backgrounds, cultures, and lifestyles now, and this diversity helps us to do our mission more effectively. •

NATIONAL SECURITY AGENCY The National Security Agency (NSA) is a world leader in the protection and exploitation of intelligence. Their mission is to gather and analyze foreign signals intelligence to produce vital information for U.S. policy makers and warfighters. At the same time, NSA protects U.S. government information systems. Number of employees: Approximately 30,000. Employees profile: NSA is looking for critical thinkers in fields such as computer science, computer/ electrical engineering, mathematics, intelligence analysis, and foreign language. Ways in: Apply for a full-time career or one of NSA’s many student programs at www.NSA. gov/Careers. U.S. citizenship is required for all positions. Contact: Contact NSA at 1-866-NSA-HIRE ONCE UPON A TIME... For more than half a century, NSA has existed to protect the nation. NSA was founded in 1952 on order from President Truman following the codebreaking work done in WWII. Today, NSA is the country’s largest employer of mathematicians, as well as the nation’s top cryptologic organization. Every day, NSA employees develop solutions that can play a major role in shaping the course of world history. 15


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UNIVERSUM TOP 100 – 2011


TOP TOP100 100NATURAL NATURALSCIENCES SCIENCE RANKING

Genentech

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Michael Hwang put academic research to practical use during his biotechnology internship at Genentech. TEXT BY LINDSAY J. WESTLEY, PHOTO BY CHRIS SANCHEZ

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ichael Hwang, a junior at MIT, had spent plenty of time in a lab coat, but had never seen his research put to practical use. His internship at Genentech opened his eyes to the role biotechnology plays in cancer research and treatment. What was the most rewarding aspect of your internship? The best part about going to work every day was knowing that our work in the lab was directly related to helping people. That knowledge really grounds you when you’re doing research, because you can see how your daily work makes an impact on real patients. Did you have any misconceptions about Genentech? Because I had only worked in an academic research lab, I thought biotech might be different—maybe utilizing big, automated robotic machinery to speed up assays— but I found that it wasn’t too different from working in a lab at MIT or anywhere else. Science seems to be the same everywhere. The only difference is the business-like, timeline-oriented environment of the company.

What was a typical day like at Genentech? I’d work at the bench, run experiments, and report to managers. One great thing about Genentech is that you work closely with your manager. We’d talk about the experiment and next steps, but also about things like school and career advice. The atmosphere was very open and collaborative. What advice would you give to current students? Be persistent and don’t be afraid to contact upper-level management. Also, a big advantage for me was doing research really early on in my academic career. If you like doing something, start early and do it often. •

MICHAEL HWANG

Position: Intern, Dept. of Molecular Dx & Cancer Cell Biology Education: MIT, biological engineering and management, 2013

» AT GENENTECH, I REALLY LEARNED HOW RESEARCH SAVES LIVES «

At Genentech, Cristina Sanchez combines her love for engineering with a desire to work with people. TEXT BY LINDSAY J. WESTLEY, PHOTO BY JASON DOIY

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ristina Sanchez trained as a mechanical engineer, but soon found that she was more interested in connecting with people than in designing refrigerators. At Genentech, she is a key liaison between the company and outside suppliers, and is constantly inspired by the company’s desire to put the patient first.

GENENTECH

Considered the founder of the biotechnology industry, Genentech has been delivering on the promise of biotechnology for more than 35 years, using human genetic information to discover, develop, manufacture, and commercialize medicines to treat patients with serious or life-threatening medical conditions. Today, Genentech is among the world's leading biotech companies, with multiple products on the market and a promising development pipeline. Number of employees: Over 10,000. Employees profile: Science, research, engineering, marketing, manufacturing, law, operations, HR, IT, and finance. Ways in: Genentech offers full-time positions, internships, and co-ops as well as clinical fellowships and postdoc opportunities. Contact: Employment Info: 650-225-2580

What surprised you most about Genentech? I was surprised to see how many individuals and departments are involved in developing a drug and getting it out the door. I was also amazed at how patient-focused everything is here—every single conversation revolves around what is best for the patient, even if you’re not directly involved in patient care. We don’t just think about things from a corporate perspective, we put people first. What’s a typical day like for you? As a sourcing manager, I work with external suppliers to optimize processes and ensure that Genentech has the raw materials it needs. We’re a global company, which means a lot of early morning teleconferences with colleagues across the world and site visits. What kinds of competencies are in demand? Genentech is focused on innovation and developing new therapies and treatments, so we really look for diverse thought and creativity. What really spawns innovation is anyone who can bring something different to the table. What advice do you have for recent graduates? Professional networking societies really helped me to understand the industry — I don’t know if I would have landed my job if I hadn’t been so involved in professional groups as an undergraduate. • UNIVERSUM TOP 100 – 2011 17

»YOU DON’T ACCOMPLISH ANYTHING IF EVERYONE HAS THE SAME OPINION« CRISTINA SANCHEZ

Position: Associate Procurement Manager Education: Tufts, mechanical engineering, 2007;

biomedical engineering, 2009

ONCE UPON A TIME... In 1976, biochemist Dr. Herbert Boyer and geneticist Stanley Cohen pioneered a new scientific field called recombinant DNA technology. Venture capitalist Robert Swanson called Boyer who agreed to give the entrepreneur 10 minutes of his time. Swanson's enthusiasm for the technology and his faith in its potential were contagious, and the meeting lasted 3 hours; by its conclusion, Genentech was born.

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TOP 100 NATURAL SCIENCES RANKING

Monsanto WWW.MONSANTO.COM

Oseyi Ikuenobe delivers technology solutions to help farmers be more successful. TEXT BY LINDSAY J. WESTLEY, PHOTO BY BRIAN SCHMITTGENS

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s a native Nigerian, Oseyi Ikuenobe understands the challenges farmers in Africa have growing food in drought conditions. At agriculture company Monsanto, Oseyi works in the IT department, helps with recruiting, and is passionate about the company’s drought-tolerant seed research.

OSEYI IKUENOBE Position: SAP

Enterprise Portal Lead Education: Truman State University, Computer Science, 2005; Washington University in St Louis, Masters in Information Management, 2010

» ONLY APPLY IF YOU’RE PASSIONATE ABOUT A COMPANY’S MISSION «

What kinds of skills are in demand at Monsanto? We’re looking for leaders, and by that I don’t mean just executives and managers, but people who have the mentality and drive of a leader at any level. Half of my day is spent thinking on the fly, being creative, thinking outside the box, and pulling in the right people to solve problems. What would you like students to know about Monsanto? Students should know that we’re very passionate about what we do and are very focused on helping farmers produce more crops while using less resources like water and land. We’re also committed to sustainable agricultural practices that can help improve lives around the world. What do you enjoy most about your job? I’m motivated by the fact that decisions I make affect the future of our company and that I’m trusted with that responsibility. I also appreciate the freedom to get involved

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in recruiting the next generation of leaders, volunteering in the community, and organizing events outside of my everyday responsibilities. As someone with recruiting experience, what advice would you give to young job seekers? Do research on the company you’re interested in and seek out companies doing things you’re passionate about. Be confident and relentless in applying, and you’ll stand out as being passionate and motivated. •

MONSANTO

Monsanto is one of the world’s leading agricultural companies. We’re a company committed to innovation and focused on working with farmers to help them produce more with less natural resources. Number of employees: Monsanto has over 20,000 employees worldwide. Ways in: The majority of our new graduate hiring comes from our intern and co-op programs. It’s a great way to learn how Monsanto works. ONCE UPON A TIME... With careful selection and breeding, Monsanto’s Beneforté broccoli naturally boosts the body’s antioxidant enzyme levels at least two times over current broccoli varieties, while keeping the same broccoli taste. These antioxidants help defend the body against environmental pollutants.

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“In our opinion, Oxy is one of the best managed companies, if not the best managed, in its peer group.” Phillip Weiss, Argus Research Company

July 27, 2011

Growth and financial stability are at the core of our company. We’ll promise you the same focus – opportunities for growth, development and success througout your career. Apply today at www.oxy.com/careers.

UNIVERSUM TOP 100 – 2011

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COMPANIES TO WATCH

AECOM WWW.AECOM.COM

Teuila Hanson fosters diversity to spark creative innovation at AECOM. TEXT BY LINDSAY J. WESTLEY, PHOTO BY JASON DOIY

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he daughter of a Samoan-born mother and an African-American father, Teuila Hanson lived in a small village in Samoa for a year, which instilled in her a passion for multicultural studies. She has since taken this passion to people worldwide, working as vice president, Diversity and Inclusion for AECOM.

TEUILA HANSON

Position: Vice President, Diversity and Inclusion, AECOM Education: JD, Golden Gate University School of Law, 2000

»DIVERSITY IS REAL WHEN PEOPLE

FEEL COMFORTABLE BEING AUTHENTIC«

What's important for young people to know about AECOM? I love to talk to young people about the impact AECOM has on the world, from transportation modes, to a city’s skyline, to enabling a community to access fresh water. What does fostering diversity mean to you? Different generations have different views of diversity, and it’s important to note that we’re not just talking about gender or skin color or ethnicity — we look at diversity from 25 different dimensions. Part of my challenge is to maximize diversity to spark innovation and to help managers ensure that ideas from all of our people have a pathway to decision makers. How do you implement diversity and inclusion globally? What drives diversity programs are the communities we serve. If you’re trying to solve a local problem, you can’t just parachute in a solution — you need to develop local talent to enable them to find sustainable solutions for their communities.

How do you ensure diversity and inclusion at AECOM? If employees believe that they need to be different people in order to reach their true potential at a company, they’re going to leave. We focus on inclusion by highlighting our people’s diversity, different perspectives, and individuality to allow them to be authentic. •

AECOM

We are a global provider of professional, technical, and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water, and government. Number of employees: We have approximately 45,000 employees around the world. Ways in: We offer tremendous potential for bright students who are keen to make a career in the fields of engineering and design, transportation planning and development, and environmental science among other professional disciplines. ONCE UPON A TIME... While our official founding was in 1990, some of our predecessor firms had distinguished histories dating back to the early 1900s. Since 1990, more than 30 companies have joined AECOM, and in 2007, we became a publicly traded company on the New York Stock Exchange (NYSE: ACM).

City Year WWW.CITYYEAR.ORG

Anthony Teague develops critical career skills while pursuing a long-standing passion for helping students succeed. TEXT BY LINDSAY J. WESTLEY, PHOTO BY ELLIOT HANEY

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nthony Teague was pursuing a high-tech career until a service trip to post-Katrina New Orleans opened his eyes to how community involvement can positively affect at-risk youth. He is in his second year with City Year, now working as a team leader in Miami. Transformed by the experience, he plans to pursue a master’s degree in community and social change.

ANTHONY TEAGUE

Position: City Year Team Leader Education: University of Illinois, Bachelors of Science in technical systems management; minor in Spanish, 2009

» TO ME, CITY YEAR WAS MUCH MORE VALUABLE THAN AN INTERNSHIP « UNIVERSUM TOP 100 – 2011

Can you describe a typical day? I’m up early every morning because we strive to be the first ones at school and the last to leave. We work as tutors, mentors, and role models in America’s highest need schools. We facilitate study groups, run after school programs, provide one-on-one tutoring, and support students through initiatives that boost school morale. What skill sets are in demand at City Year? We have an immense diversity of backgrounds and majors at City Year, from business or law majors to those who are entering a career in social work. You need to be an idealist, have a desire to serve others, and believe that social movements can truly have a real impact on our communities. What misconceptions surface about City Year? People sometimes think that this is a year off, but it’s really

a very challenging experience. We put in rigorous 9- to-11 hour days, but once you see the impact you can have, you’ll cherish those moments for the rest of your life. How does the program support you? It’s always about the students, but City Year has formal leadership development programs to build leadership qualities, including mentorship programs with corporate partners. I’ve been able to build project management, team leadership, and public speaking skills, and gain a deeper understanding of the challenges in our communities. •

CITY YEAR

City Year is an education-focused organization that unites young people for a year of full-time service to keep students in school and on track to graduation. At 21 locations across the U.S., City Year teams serve full time in schools as tutors, mentors, and role models. Number of employees: 2,000 young adults. Ways in: City Year recruits from all backgrounds and majors. Unique skills and perspectives are needed and deeply valued. We look for leadership, team experience, and a 10 month commitment. ONCE UPON A TIME... Part of the Americorps network, City Year was founded in 1988 on the belief that young people can be a powerful resource for addressing America's most pressing issues.

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COMPANIES TO WATCH

DISH Network WWW.DISH.COM

At DISH Network, Michael Bean feels rewarded for working in a field that he loves. TEXT BY LINDSAY J. WESTLEY, PHOTO BY LARRY LASZLO

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or self-proclaimed sports junkie Michael Bean, working at DISH Network is just an extension of his everyday routine, as his work as a programming specialist enables (and encourages!) plenty of sports-related research. Monitoring the sports industry is only part of Michael’s job, but he thrives in a corporate culture that rewards and encourages motivated employees.

MICHAEL BEAN

Position: Programming Specialist at DISH Network Education:

University of Virginia, economics and history, 2009

» LOOK FOR A COMPANY THAT DOESN’T LIMIT YOUR POTENTIAL «

Did you have any preconceived notions about DISH? Until college, I thought “TV programming" entailed sitting behind a computer to code HTML or something–but it’s actually choosing what’s on TV. My team and I negotiate the terms of carrying a station like NFL Network; I also do the financial and product analyses that relate to our customers. What do you enjoy most about your job? I love that the research that adds to my job competency is the same as my pleasure reading–that’s proof you’re doing something you really like. I also enjoy working on big-money deals and with high-profile networks. What is it like to be a new hire at DISH? Outstanding–there’s more than enough work to go around, and if you have the talent and energy to complete it, they’ll

give you more. That doesn’t mean it goes unrewarded– there’s so much room to grow and they’ll allow a kid who just turned 24 to work on important projects and with top-level executives. Do you have any recommendations for recent graduates? Look for a company that doesn’t limit you. I have no interest in going to a place with artificial barriers. I want to go to somewhere I can excel with all of my skills and energy, and where I’m rewarded for doing the work I love to do. •

DISH NETWORK

DISH Network is the nation's third-largest pay-TV provider and a leader in digital television. We are industry pioneers known for driving technology to provide the best in TV and movie entertainment. Number of employees: 20,000 DISH Network employees, plus 15,000 from Blockbuster. Ways in: Visit www.dish.com/university for information on our internship and undergraduate/ graduate full-time hiring opportunities. ONCE UPON A TIME... DISH Network was the first to develop an integrated satellite TV service with Sling technology. This gives customers the ability to watch their home TV (live or DVR) on their iPhone, iPad, or other mobile device. DISH Network has created the true TV Everywhere product.

Ericsson WWW.ERICSSON.COM

Nathan Robbins thrives on innovation and global strategy at the communications company Ericsson. TEXT BY LINDSAY J. WESTLEY, PHOTO BY KAREN CAMPBELL

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NATHAN ROBBINS

Position: Business

Analyst, Engagement Practices Education:

Chapman University, BS in business administration, 2007. Boston University, MBA and MS in information systems, 2011

» THE INDUSTRY DEMANDS CREATIVITY AND INNOVATION « 20

athan Robbins has been interested in cell phones and how they work since the first time he used one as a 13-year-old. So when he first heard about Ericsson, it seemed a perfect fit, career-wise. What he didn’t realize was the impact Ericsson has, not only on mobile technology, but on communications and society across the globe. What is the corporate culture like? Ericsson is in 180 countries, so the company is very diverse. It can be challenging at first since we have so many ideas, but at the end of the day, our collaborative approach makes what we do better. Also, the culture is such that when we have a project, corporate titles tend to go out the door. My opinion is valued as much as anyone else’s. Are there any misconceptions about Ericsson? Sometimes people think that Ericsson only makes phones, but if you’ve used broadband, you’ve used Ericsson. Our work in global communications has a great impact on society. For example, our mobile broadband has helped fishing villages in Africa and Asia to increase productivity and sales. It allows fishermen to track the weather and learn current market prices, whereas before, they were just going on luck.

What is your favorite aspect about Ericsson? Every day brings new challenges. That’s mostly because the technology and the way we use it changes so quickly. There’s always something to innovate on, and you have to keep up on a global level. What competencies are in demand? Naturally, we need technology and business minds, but more than that we need people who not only share our vision for the future, but who are innovative. Creativity is essential. •

ERICSSON

Ericsson’s leadership in network, multimedia, and telecom technology enables businesses, communities, and societies to easily connect, communicate, and share. Number of employees: 14,000 in North America. 90,000+ worldwide. Ways in: Summer jobs, internships, recent graduate openings, job fairs, global leadership programs, and through Ericsson.com/careers. ONCE UPON A TIME... In 1876, Lars Magnus Ericsson opened a telegraph repair shop in Stockholm, but rather than simply fix the equipment of others, he improved upon it. Today, Ericsson is transforming worldwide digital communications and services, building a more open and interconnected society: The Networked Society.

UNIVERSUM TOP 100 – 2011


COMPANIES TO WATCH

Mars WWW.MARS.COM

TODD LACHMAN

Position: President, Mars Chocolate, Latin America and North America Education: Colby College, economics, art history, 1985, J.L. Kellogg School of Management, Northwestern University, MBA, 1991 Network tip: Be intentional about networking. Have a plan and stick to it.

Todd Lachman’s life is made a little sweeter by the collaborative and creative workplace at Mars and the enthusiasm he has for his colleagues. TEXT BY LINDSAY J. WESTLEY, PHOTO BY RICH GREEN

»DON’T BE AFRAID TO TAKE A RISK OR TO MAKE A BIG MOVE«

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odd Lachman’s enthusiasm for his job is infectious. As president of Mars Chocolate Latin America and North America, he builds winning teams and brands along with shaping regional and global business strategy. He travels frequently—but still finds time to enjoy a full family life and even a few favorite indulgences (though he says it’s tough to choose between Peanut M&Ms or Snickers). How did you become interested in Mars? When I was a kid, I wasn’t sure what career path I’d take. I knew I liked being very involved with people, so, it’s not surprising that I landed in a role that lets me work with and lead large teams. After starting my career working in the finance industry, I decided I wanted to have a career with hands-on product and brand experience, and where I'm accountable for delivering results and for building teams. What is the office culture like at Mars? The Mars office where I spend much of my time is extremely collaborative. The corporate culture is such that we all work together in an open environment, and in fact, every single person from top to bottom has the same-sized desk. It’s a high-energy environment where the ideas are constantly flying. If you want to work in a company with thickly carpeted floors and mahogany walls and desks where it’s so quiet you can hear a pin drop, then you don’t want to work at Mars! Are there any misconceptions about Mars? I think sometimes people believe that because we’re a private, family business that we’re very secretive. Yes, we keep some things close to our chests, but being private means we operate with the consumers as our boss, not UNIVERSUM TOP 100 – 2011

Wall Street. Mars is also committed to creating jobs in the U.S., and recently announced a new U.S.-run factory this year. Also, I’m not sure most people realize that Mars has such a varied presence in the U.S. as a global food business that goes far beyond chocolate, but we also manage petcare, Wrigley Gum and Confections, drinks, food, and symbioscience. What educational backgrounds are in demand? We look for people with strong educational backgrounds, but we don’t really mind what the discipline is. I’m a good example of that. My bachelor’s degree was a double major that included art history. We’ve even had people who have voiced an interest or passion—such as sustainable cocoa practices in Africa—where we’ve been able to give them the opportunity to pursue that passion in their jobs. And, we have a robust program for MBAs. What is your favorite thing about working for Mars? I love the associates here, and combined with the creative, collaborative work environment, it’s a very energizing workplace. We really try to foster an environment where who you are outside the office is the same person you are inside. What challenges do you face? We’re in five continents and 185 countries, so it’s a challenge to make sure we have enough great talent to maintain our edge. Mars is in an expanding market, so we’re always looking for new talent to help drive that forward. What advice would you give to recent graduates? Choose what feels different and is the biggest challenge— those experiences will stretch you. Take risks, make bold moves, and look for new opportunities. •

MARS

When people think of Mars, most often they think of chocolate. But we’re much more. We’re a privately owned company with net sales of more than $30 billion and six business segments including Petcare, Wrigley Gum & Confections, Food, Drinks, Symbioscience, and of course, Chocolate. Employees profile: More than 65,000 associates worldwide are putting our Mars Principles in action every day to Make It Mean More for people and the planet through our performance. Ways in: We offer rotational, full-time, and internship roles. Areas include Finance, HR, IT, Marketing, R&D, Sales, Supply Chain, Engineering, and Veterinary Science. Contact: www.mars.com/careers ONCE UPON A TIME... In 1911, Frank C. Mars started making candy in his Tacoma, Washington kitchen. Little did he know a century later, Mars would be a global success. It’s quite a story! And if you decide to join us, you’ll have every opportunity to help us write the next chapter. You could even do something out of this world, like we did in 1982 when M&Ms® became the first candy in space. With us, your career could take off just as quickly.

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COMPANIES TO WATCH

The Hartford WWW.THEHARTFORD.COM

FLORIAN SCHÄFER

Position: Manager, Technology Leadership Development Program at The Hartford Education: Boston University, accounting and finance; Spanish minor, 2008 Network tip: Build networks by eating lunch with someone new every day.

Supported by a strong network of mentors, Florian Schäfer spreads enthusiasm and facilitates team building at The Hartford. TEXT BY LINDSAY J. WESTLEY, PHOTO BY AL FERREIRA

»WE'RE A CREATIVE, INNOVATIVE TEAM THAT CHALLENGES THE STATUS QUO«

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lorian Schäfer’s first foray into financial services began as a student at Boston University, when he started investing (modestly) out of his dorm room. Now he is a manager for The Hartford’s Technology Leadership Development Program, where his enthusiasm for mentoring and coaching is channeled toward helping his teammates reach their highest potential. What appealed to you about The Hartford? The Hartford stood out as an ideal place to start my career with great people and a culture that fit my values. The Hartford’s Leadership Development Programs provide an opportunity to see multiple businesses and see where one fits best. Seeing the history on the walls—specifically, Abe Lincoln’s insurance policy—gave me a sense of pride. What is the corporate culture like at The Hartford? There’s a huge emphasis on mentorship and collaboration. In my group, when you first come on board, you’re matched with a peer mentor who is also relatively new to The Hartford. After a year, you’re matched with a more experienced mentor who can give advice on day-to-day issues, but also big-picture career development. Collaboration occurs through team projects and team-building activities, ranging from community service to paintballing and go-karting. Another great opportunity is the Reverse Mentor Program that connects high-potential, tech-savvy millennials with executives to mentor them on emerging technologies and social media. Real relationships are built at The Hartford—that’s why I love it here. Can you discuss a few of your keys to success? Relationship building and enthusiasm helped me the most. Taking the time to get to know people and maintaining your network is key. Enthusiasm becomes a habit and is

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contagious—spread the love! Volunteerism is big – and by that I mean service to nonprofits, but also showing enthusiam for the more tedious assignments at work that make a huge difference. Make sure you give back. Are there any misconceptions about your company? The stuffiness of the financial services culture. At The Hartford, we do business conservatively, but walking through the halls you witness business-casual dress and a creative, innovative team that challenges the status quo. We've been around for 200 years, but during that time we constantly adjusted to new trends, challenges, and opportunities. What would you want current students to know about working at The Hartford? The Hartford is a great place to start a career, not just a "job." It affords recent grads with tremendous opportunities to impact the success of the organization. You are expected to make an impact here, and you will. What kinds of competencies or educational backgrounds are currently in demand? Process improvement, simplification, and technology stabilization. We look for self-motivated leaders of all backgrounds who are forward thinkers, inspire excellence, and work as team to support the changes in a variety of roles, including project management, process management, business analysis, development, database management, and technical analysis. What is the biggest challenge you face in your job? No challenges, only opportunities! In my role, it’s getting people to go outside of their comfort zones. It goes against human nature, but by doing something simple—like saying hello in the hall—you can effect great changes. •

THE HARTFORD The Hartford Financial Services Group Inc. (NYSE: HIG) is a leading provider of insurance and wealth-management services for millions of consumers and businesses worldwide. We help our customers pursue a financially secure future by anticipating their needs and providing competitive financial products. The Hartford is consistently recognized for its superior service and as one of the world's most ethical companies. Number of employees: 25,000. Employees profile: The Hartford is seeking future leaders across a wide range of study disciplines who share our values and bring passion to their work. Ways in: We offer leadership development and early-career programs in various areas of our business, including finance, technology, sales, underwriting, actuarial, claims, risk management, operations, investment management, and human resources. Summer internship opportunities are also available for undergraduates and MBA students. Contact: college.relations@thehartford.com ONCE UPON A TIME... In 1835, a huge fire destroyed New York’s financial district. The Hartford’s president, Eliphalet Terry, used his personal wealth to cover the company’s damage claims. Terry made the long journey from Hartford to New York in a horse-drawn sleigh through a blizzard to pay The Hartford’s fire insurance customers. UNIVERSUM TOP 100 – 2011


COMPANIES TO WATCH

United States Postal Service WWW.USPS.COM

As a participant in the Accelerated Career Entry program, Justin Kai Zhu is training to be a future leader of USPS. TEXT BY LIZ SEASHOLTZ, PHOTO BY EZRA GREGG

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ike most people, Justin Kai Zhu took for granted that the mail is delivered daily to his house—until he started working at the United States Postal Service. As a participant in the Accelerated Career Entry (ACE) program, Justin works in IT purchasing in the supply management department, and helps streamline processes to ensure your mail gets where it needs to be.

JUSTIN KAI ZHU

Position: Accelerated Career Entry program participant Education:

Michigan State University, applied engineering sciences, 2009

» THE SIZE AND SCOPE OF USPS MAKE IT A GREAT PLACE TO WORK«

How did you first become interested in the Postal Service? In college I was really interested in logistics and process improvement, and USPS is one of the largest logistical infrastructures in the world. Because of the size and scope of USPS, I knew there wasn’t any better place to work. What is the best part about your job? Negotiating with suppliers. Supply management basically buys anything that the Postal Service needs to use. We do procurements where there’s a need from an internal business customer. For and anything they need to purchase, whether it’s complex ERP systems to cleaning goods, we do the deals and the contracts. It’s really interesting to do the negotiations with suppliers for these goods, because of the high dollar value. It’s intense, but rewarding when you get the best value for your organization.

What’s the most fun project you’ve done since starting? I can’t go into too much detail because I’m under nondisclosure, but I sourced a pretty complex system to help us track mail. This system will be implemented across the country. I got to see a lot of new cutting-edge technology, like advanced Optical Character Recognition, and embedded platforms. •

UNITED STATES POSTAL SERVICE

Mail is big business. The United States Postal Service is a $67 billion organization. If it were a private sector employer, it would rank 29th in the Fortune 500 in 2010. USPS is the nation’s second largest civilian employer, the world’s largest alternative fuel-enabled fleet, and has a larger retail network in the U.S. than McDonald’s, Starbucks, and Walmart combined. Number of employees: 574,000 career employees throughout the U.S. Ways in: The Accelerated Career Entry (ACE) is a two-year rotational professional development program designed to provide future leaders in IT, engineering, supply management, finance and other business-related disciplines. ONCE UPON A TIME... In its history, USPS has moved mail using planes, trains, trucks, cars, boats, ferries, helicopters, subways, float planes, hovercrafts, T-3s, street cars, mules, snowmobiles, bicycles, and feet.

Feeding America WWW.FEEDINGAMERICA.ORG

Working at Feeding America allows Albert Gonzalez to help the greater good through his career. TEXT BY LIZ SEASHOLTZ, PHOTO BY WWW.PANAYIOTOU.COM

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orking in corporate America for 15 years, Albert Gonzalez didn’t think of hunger as a problem in the U.S. But after learning about the nearly 50 million Americans living in food insecure households, Albert realized a career at a nonprofit would give him the fulfillment he needed. Albert now works in the IT department at Feeding America, the leading hunger relief organization in the country.

ALBERT GONZALEZ

Position: Online User Support Specialist Education: DeVry University, computer information systems, 1991

» I’M PROUD TO SAY I’M HELPING TO END HUNGER IN OUR COUNTRY « UNIVERSUM TOP 100 – 2011

How did you first become interested in Feeding America? I worked in IT for a long time, but September 11th changed the IT industry completely, and I was laid off. I then realized I had options for my career: I wanted to find a deeper meaning to life and work somewhere I could make a difference. I started to look into nonprofits, and heard about Feeding America from a friend. Truthfully, at that point I realized how ignorant I was about hunger in the U.S. Now I’m helping to solve the problem. What is your favorite service offered? Selfishly, because I work on it, the Choice System. The Choice System is a web-based application that allows members to acquire product donations made available through the national office. I’ve been working with it for five years and I’m involved in all aspects of it.

What perception of Feeding America do you want others to have? When I started working with Feeding America, there was a stigma associated with working for nonprofits, that it may not be as rewarding as the corporate world. I now know better and disagree. In the nonprofit world, I have found personal gratification, talented and very diverse colleagues, and a family-like atmosphere with people that care about their jobs and care about the mission. I am no longer making the rich richer. I am Feeding America! And there’s nothing more attractive and important to me than that. •

FEEDING AMERICA

Feeding America is the nation’s leading domestic hunger-relief charity, with more than 200 member food banks serving all 50 states, the District of Columbia, and Puerto Rico. Number of employees: 242 employees including the Child Hunger Corps and interns. Ways in: Recent college grads and experienced professionals are encouraged to apply. We also offer internships for current students. Contact: www.feedingamerica.org ONCE UPON A TIME... In the 1960s, John van Hengel, a retired businessman in Phoenix, began soliciting food donations for a soup kitchen. His work lead to the creation of Feeding America. Along with having dynamic grassroots support, we enjoy the support of A-list celebrities and corporations. 23


COMPANIES TO WATCH

Unilever WWW.UNILEVERUSA.COM

GAIL TIFFORD

Position: Senior Media Director, North America Education: Tufts University, psychology, 1991. Brooklyn Law School, 1994. Network tip: Be open to everyone you meet along your journey.

Already a loyal Unilever consumer, Gail Tifford discovered an even deeper passion for its brands from the inside. TEXT BY LINDSAY J. WESTLEY, PHOTO BY CHRIS GABELLO

»WE'RE A BIG COMPANY, BUT YOU’RE NEVER JUST A NUMBER HERE«

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ail Tifford was an attorney when she first started consulting for Unilever. That eventually led to a job offer, and, impressed by the caliber of its employees and already loyal to Unilever brands, Gail jumped at the opportunity. Now that she’s on the inside, she benefits from a supportive and flexible workplace—but still finds time to sing the praises of Unilever’s brands, from Hellmann’s to Q-tips. What was your perception of Unilever before you started? From the outside, you’re only aware of the products. I was a loyal Unilever consumer but when I got on the inside, I was amazed by the passion and excitement brand managers have for their brands—they take great pride and are very emotionally connected. Can you describe a typical day? I sometimes work from home, as Unilever supports an agile work environment. I manage the media portfolio for Unilever, and help drive world-class campaigns for more than 40 brands across North America. What roles do sustainability and innovation play in the workplace? They are broadly deployed across the workplace. It inspires me to work for a company that is so committed to people, consumers and the environment, whether that commitment is demonstrated through consumer educational programs, developing products that make consumers’ lives better, or reducing our environmental footprint. Are there any misconceptions about working there? A common misconception is that at a big company, you become a number. You never, ever feel that way here. So whether it’s due to the strong investment in training and

24

mentorship programs, or an opportunity to manage one of our iconic brands, you feel like you’re part of a small, intimate community rather than a large, global organization. What prompted you to leave Unilever, and what made you decide to return? During my first job at Unilever, I discovered a passion for working with our media partners and about finding new and innovative ways to reach our consumers. So when a large media organization offered me an opportunity, I decided to pursue it because it gave me a chance to learn how global media companies operate. Unilever called a few years later and offered me my current opportunity. Looking back on it now, it was quite serendipitous—I knew the brands, I knew the people, and finally had the media experience to merge it all together. What is your favorite aspect of working at Unilever? The endless opportunities. I’ve been able to work across sales, marketing, training and now media, which really demonstrates Unilever’s 360-degree point of view and its commitment to valuing each individual’s skill sets across disciplines, across brands, and across the world. Do you have a favorite Unilever brand or product? I’m very partial to the icecream brand Magnum—if you haven’t tried that, you haven’t lived! But I’m also fond of Q-tips because it was the first brand I worked on when I came to Unilever (and they really do have 50 percent more cotton at the tip!). What advice do you have for students? Be patient, persistent, and get out there and network. You never know when your next boss could be in an elevator with you or sitting next to you in a restaurant. It’s happened to me! •

UNILEVER Unilever is one of the world’s leading suppliers of fast-moving consumer goods with strong operations in more than 100 countries and sales in 180. With products that are used over two billion times a day around the world, we work to create a better future every day and help people feel good, look good, and get more out of life with brands and services that are good for them and good for others. Number of employees: Unilever employs more than 13,000 people across North America. Employees profile: Each year, we recruit from some of the top schools across the United States. We offer career opportunities in the following areas: Marketing, Finance, Sales, Research & Development, Supply Chain, and Information Technology. Ways in: Unilever hires full-time employees, interns, and co-ops into a variety of entry-level positions across the United States and around the world. Contact: www.unileverusa.com/careers ONCE UPON A TIME... In a history that now crosses three centuries, our success has been influenced ­ by the major events of the day—economic boom, depression, world wars, changing consumer life­ styles, and advances in technology. And throughout we've created products that help people get more out of life—cutting the time spent on household chores, improving nutrition, enabling people to enjoy food, and take care of their homes, their clothes, and themselves.

UNIVERSUM TOP 100 – 2011


THE COUNTDOWN BEGINS! Calling all Employer and Employee Brand Experts, HR and Career Professionals to join Universum on May 10th for one of the Largest Employer Branding Events of 2012. The Employer Branding Conference will:

May 10, 2012 The New York Times Building New York, New York 11:00 a.m. to 10:30 p.m. Contact Kristina Matthews at

Kristina.Matthews@universumusa.com for details.

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Engage you Inspire you & provide invaluable Knowledge

ONE HUNDRED SENIOR HR EXECUTIVES, TOP UNIVERSITIES AND STUDENTS JOIN TOGETHER TO SHARE KNOWLEDGE IN THE EMPLOYER BRANDING, RECRUITMENT, AND HR FIELD.

Who attended in 2011?* Google, American Express, CIA, Ernst & Young, Bank of America, KPMG, Goldman Sachs, McKinsey & Company, Johnson & Johnson, General Electric *Sampling of attendees

www.universumawards.com | www.universumglobal.com

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Universum Top 100 2011