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2008 Community Report

a Brighter Future

contents Message to the Community


A History of Helping


Partners in Patient Care


Quality & Accountability


Awards & Recognition


Community Benefit Programs


Funding the Mission


Partners in Workforce Development


Technology & Innovation


The Future of Health Care


Being Good Neighbors


A Spirit of Giving


Community Benefit Programs Message to the Community

At the end of 2008, I packed up my office and moved to our beautiful new Heart & Vascular Institute. If you haven’t moved your office in a while, do you realize how much stuff you keep? I had 10 years of paperwork and files to sort through. It was a long and quite laborious process, and one I delayed as long as I could. But in the end, it was an exercise that also was tremendously rewarding. As I culled through documents, I was able to reminisce about the many noteworthy accomplishments of this organization during the past 10 years. It was incredible ...what a difference a decade makes! Our patient satisfaction and financial performance are unrivaled by most hospitals in the Southeast. If you look at quality indicators, it is amazing how far we have come. Our scores — good when we started — have steadily improved while we reported our activities for the world to scrutinize. Ten years ago, our board didn’t look at our quality indicators – they relied on us to make sure clinical quality was up-to-par. Now, it is the most important thing we talk about in our board meetings. In 2008, University experienced a wake-up call. Hospitals our size across the country are operating in the red or even closing. We’re not there. We’re strong. But this year showed us that health care is far from immune during a struggling economy. We are going through unprecedented change. But even with all the challenges we have coming, I am more excited for this upcoming year than I have been for the past 10. For starters, we have opened our new Heart & Vascular Institute with a new model of care that rivals the nation’s health care leaders. We will weather the challenges well. There is an awesome team at work within University that will find new ways to save time and money for those things that matter most – caring for our patients. This time next year, we will celebrate our successes together.

J. Larry Read, President/CEO University Health Care System

2008 Community Report


A History of Helping

Back row, from left: Gerald E. Matheis; Randy W. Cooper, M.D.; Randolph R. Smith, M.D.; R. Lee Smith Jr.; Hugh L. Hamilton Jr.; Michael S. Holman, M.D.; Mac A. Bowman, M.D.; Wyck A. Knox Jr. Middle row, from left: Jeffrey L. Foreman, Brian J. Marks, the Rev. Clyde Hill Sr., Levi W. Hill IV, William J. Badger Front row, from left: Betty Beard, John S. Markwalter, Levi W. Hill III, James W. Smith Jr., Quincy L. Robertson

2008 UNIVERSITY AFFILIATED BOARD MEMBERSHIP University is thankful to have some of the region’s most esteemed physicians and community leaders serve on our governing boards. These groups spend many hours away from their families and careers to help guide and direct the region’s most respected community not-for-profit hospital.


University Health Care System

RICHMOND COUNTY HOSPITAL AUTHORITY The Rev. Clyde Hill Sr., Chairman Jeffrey L. Foreman, Vice Chairman Hugh L. Hamilton Jr., Secretary Eugene L. McManus A. Bleakley Chandler Jr., M.D. James C. Sherman, M.D. William J. Badger Betty Beard UNIVERSITY HEALTH INC. Randolph R. Smith, M.D., Chairman Quincy L. Robertson, Secretary J. Brewster Given Benjamin L. Rucker, M.D. Gregory L. Gay, M.D. Mac A. Bowman, M.D. William J. Badger R. Lee Smith Jr. Levi W. Hill IV James C. Sherman, M.D. J. Larry Read, ex officio UNIVERSITY HEALTH SERVICES, INC. R. Lee Smith Jr., Chairman Brian J. Marks, Secretary Gerald E. Matheis Randy W. Cooper, M.D. The Rev. Clyde Hill Sr. Eugene L. McManus Michael S. Holman, M.D. James W. Smith Jr. Jerry W. Howington, M.D. Hugh L. Hamilton Jr. Levi W. Hill III, Chairman Emeritus J. Larry Read, ex officio

UNIVERSITY EXTENDED CARE, INC. Gerald E. Matheis, Chairman The Rev. Clyde Hill Sr., Secretary R. Lee Smith Jr. James W. Smith Jr. Randy W. Cooper, M.D. Hugh L. Hamilton Jr. Michael S. Holman, M.D. Jerry W. Howington, M.D. Wyck A. Knox Jr. Brian J. Marks Eugene L. McManus J. Larry Read, ex officio UNIVERSITY HEALTH RESOURCES, INC. Haskell D. Toporek, Chairman John S. Markwalter, Secretary Jeffrey L. Foreman. Randolph R. Smith, M.D. Levi W. Hill IV Warren A. Daniel The Rev. Clyde Hill Sr. J. Larry Read, ex officio

2008 Community Report


A History of Helping

Haskell Toporek

Jack Markwalter

William E. Callaghan, M.D.

Randolph R. Smith, M.D.

R. Lee Smith Jr.

Mac A. Bowman, M.D.

Decades of Leadership. University’s boards bid a fond

Physician Leadership. Physicians must exercise

farewell at the end of 2008 to two board members who

sound judgment many times each day based on

have led with distinction. Haskell Toporek was asked to

science and their experience. They must weigh re-

serve on the Richmond County Hospital Authority in

ports on advancements and decide whether it is

1979 and has served continuously on University’s affili-

time to alter time-honored “best practice” when

ated boards since. He served on University Health Inc.

serving their patients. Physicians who practice at

from 1985-1998. He joined Health Resources as chair-

University champion the cause of improving clini-

man in 1985, and served in that role until 2008. Jack

cal quality, and for that reason, our patients ben-

Markwalter was elected to serve on the Hospital Au-

efit from noticeable and sustained improvement.

thority from 1980-1987, serving as chairman in 1987. He

Cardiologist William E. Callaghan, M.D., served as

was a member of University Extended Care, Inc. from

president of University Hospital’s Medical Staff in

1985-1997, University Health, Inc. from 2005-2007 and

2008. In 2009, the position transitioned to Neu-

Health Resources from 1985-2008. During their tenure,

rosurgeon Gregory C. Oetting, M.D., who will con-

the boards explored and brought to fruition many in-

tinue the focus on advancing care delivery and im-

novative ventures. We appreciate their many years of

proving outcomes.

service. They will be missed.


University Health Care System

A History of Helping

Distinguished Alumni. Randolph R. Smith, M.D., a plastic surgeon and chairman of the University Health Inc. Board, was named the 2008 Clemson University Alumni Association Distinguished Service Award recipient. The Distinguished Service Award is the highest honor bestowed by the Alumni Association. The honor was presented to Dr. Smith with deep appreciation for his many years of devotion to his alma mater, in addition to the impact he has made through medicine within the CSRA and his medical mission work in impoverished nations.

than 3,000 grants totaling in excess of $17 million to provide much needed services in our community.

Award of Excellence. R. Lee Smith Jr. received the first Lester S. Moody Award of Excellence at the his-

A Heart for Service. Cardiologist Mac A. Bowman,

toric 100th annual meeting of the Augusta Metro

M.D., was honored in 2008 by the Augusta Chap-

Chamber of Commerce. Mr. Smith is chairman of

ter of the American Heart Association at their an-

the University Health Services Board and has since

nual Heart Ball for his dedication to his patients

served the community through various University

and his efforts to educate the community about

Health System Boards. He is an Augusta native and

heart health. Dr. Bowman, a member of the Univer-

University of South Carolina graduate who has spent

sity Health Inc. Board, has spoken for years to civic

most of his 30-year business career working in his

groups, school children and church congregations

hometown. Under his leadership since 1998, the

in an effort to reverse the obesity and heart disease

CSRA Community Foundation has awarded more

epidemic through knowledge and prevention.

New Executive Vice President/COO. James R. “Jim” Davis, an Ohio health care executive with more than 25 years of management experience in large acute care hospitals, accepted the position of Executive Vice President and Chief Operating Officer of University Health Care System. Mr. Davis replaced Jason H. Moore, who accepted a position in his home state of Florida.

Mr. Davis brings with him a tremendous record of operational excellence and customer satisfaction strength that are consistent with University’s mission.

2008 Community Report


Partners in Patient Care University has served patients for 190 years and continues to be the largest, most comprehensive health care facility with the largest patient base in this region. More people count on us for health care than any other hospital in this area, and University touches literally thousands of lives each year. At the end of 2008, we had served thousands of patients including more than 21,000 inpatients, 275,000 outpatients and nearly 70,000 emergency room patients. We had a great year, all while in the midst of the largest renovation and expansion project in the history of the hospital, and one of the largest in the history of Augusta. A lot of people count on us, and we don’t disappoint them. Below are a few new developments brought to bear in 2008 that benefit patients.

Emergency Department. University’s Emergency Department is the busiest in the CSRA and is consistently ranked “Most Preferred” by the National Research Corporation’s Consumer Market Guide. When our new Emergency Department physician team came on board last year, we established aggressive customer satisfaction goals and are making progress. We ended the year on a great note, with time from arrival to discharge for many patients under our 240-minute goal.

Tobacco-free Campus. On Nov. 20 in conjunction with the American Cancer Society’s Great American Smokeout, University went tobacco-free on all of its campuses. The decision to prohibit the use of all tobacco products is an extension of University’s mission to help develop and maintain a healthy community. The medical community, visitors and other community residents have shown tremendous support for this new policy.


University Health Care System

Top 10% Customer Satisfaction Even though our patient satisfaction scores for most areas put us in the top 10 percent of hospitals nationally, we are constantly looking for ways to improve every patient contact.

Customer Satisfaction. After patients are discharged,

for most areas put us in the top 10 percent of hospi-

we ask them to rate us in areas such as quality and

tals nationwide, we are constantly looking for ways

attentiveness, and we ask them if they would recom-

to improve on every patient contact. Since the best

mend us to others for their health care. Outside agen-

ideas for improving patient satisfaction often come

cies compile our survey results and calculate monthly

from frontline staff, we implemented many of their

percentages by clinical areas and overall satisfaction.

suggestions. In 2008, University expanded its “Think

The results indicate where we can improve and how

10” patient satisfaction program into non-clinical ar-

we can ensure the best experience possible for our

eas to encourage creative thinking in all ways – large

patients. Even though our patient satisfaction scores

and small – in an effort to enhance care.

2008 Community Report


Quality & Accountability

University Health Care System is an organization where dedicated and exceptional staff members provide high-quality care for our patients and valuable support for their families. In most areas we rank among the nation’s top 10 percent of hospitals of comparable size in clinical quality and patient safety. We pursue our goal of providing the best-possible care by following one basic belief: Always put the needs of patients first.

Our hospital brings together outstanding patient

significant improvement in these core bundles and

care, cutting-edge technology and health care edu-

were recognized at the local, state and national

cation to benefit people throughout the region.

levels with leadership awards. Some of these honors include:

“Core bundles” are several steps “bundled” together that must be taken for patients with a particular

n Of the state’s 28 hospitals with more than 300

diagnosis to achieve the best possible outcome.

beds, the Georgia Hospital Association ranked

In 2008 we continued our steady and statistically

University No. 1 in patient care quality and asked us to help lead an initiative to improve quality in all the state’s hospitals.

n The Joint Commission awarded University Health Care System a three-year accreditation after a strenuous unscheduled survey during one of the busiest weeks of the year. The Joint Commission has been accrediting hospitals for more than 50 years, and its accreditation is a nationwide seal of approval that indicates a hospital meets high performance standards. Joint Commission accreditation helps hospitals improve their performance, raise the level of patient care and demonstrate accountability in the rapidly changing health care environment.


University Health Care System


Aspirin at Arrival In 2008, 98.3% of heart attack patients were given aspirin within 24 hours of arrival at University Hospital. The average for U.S. reporting hospitals is 98%.

n The Commission on Cancer of the American College

n University’s Cardiac Rehabilitation Program was

of Surgeons awarded University’s Cancer Services

certified by the American Association of Car-

Program a three-year approval with commendation.

diovascular and Pulmonary Rehabilitation. The

During the survey, the facility must demonstrate full

three-year certification indicates that Universi-

compliance in the areas of cancer committee lead-

ty’s program has met the strict standards of the

ership, cancer data management, clinical services,

association and is dedicated to providing high-

research, community outreach and quality improve-

quality care for its cardiac patients. University’s

ment. No other cancer program in Georgia has

Cardiac Rehab is the only accredited program in

earned the Outstanding Achievement Award.

the region.

2008 Community Report


Awards & Recognition

It is humbling to be honored, but we couldn’t pass up this opportunity to highlight just a few of the organization’s most significant awards and recognition received during 2008.

n The National Research Corporation (NRC) named University Health Care System a clear winner of the Consumer Choice Award for 2008-09. This is the 10th consecutive year University has been recognized for best overall quality and image in the Augusta area. The Consumer Choice Award is based on an independent survey of consumers conducted by NRC to recognize the most preferred hospitals in metropolitan areas across the country. University also was a clear leader, scoring significantly higher than any other area hospital in 28 of 34 categories.

n University Hospital was one of only 13 hospitals across the country honored in 2008 by the healthcare business of Thomson Reuters for excellence in performance improvement. University’s award was for the development and initial work of an internal Business Improvement Process (BIP) Team that evaluates departments and is committed to uncovering cost savings for the organization without staff reduction, and while maintaining or improving the high level of patient care that is the hospital’s standard.

n The registered nurses with University’s HealthService Center received McKesson Corporation’s “ICARE Award.” The nurses received this national call center award for a 20 percent improvement in productivity while maintaining a 98 percent customer satisfaction average.

n University’s Corporate Communications Department received multiple local, state and national communications awards including a 2008 Best of Show Award from the Augusta Advertising Federation for its “I Am University” television campaign.


University Health Care System

Community Benefit Programs

Community Benefit Programs

As a community not-for-profit hospital, University’s commitment to high-quality, compassionate care extends beyond our hospital walls into the communities we serve. Since 1818, when University originated as a home for the “sick poor” in the 100 block of Greene Street, University has reached out to all residents.


University Health Care System

Community Benefit Programs

Indigent and Charity Care* In 2008, University’s cost of indigent and charity care provided with no local funding was $19,304,221, an increase over the $17,373,182 delivered to patients in 2007. This figure includes our costs for the following services: n $12,383,318 for inpatient and outpatient services for indigent and charity patients. This includes hospital services provided through Project Access, a program administered by the Richmond County Medical Society that helps meet the needs of people who cannot afford medical care and do not qualify for federal subsidies. In addition to the hospital’s support, many physicians who practice at University donate time to Project Access. n $1,670,936 to help support community-based clinics like the Lamar Medical Center, the Belle Terrace Health and Wellness Center and the St. Vincent DePaul Clinic for the homeless as well as prescription drugs for the people served by these clinics. University also supports Christ Community Clinic by providing an office building in downtown Augusta where they strive to meet the primary health care needs of some of our most vulnerable residents. n $4,708, 688 for uncompensated physician services for indigent and charity patients. n $541,299 for disease management. University reaches out through coordinated programs to help people with chronic diseases manage their condition and improve the quality of their lives. • Congestive Heart Failure. This program maintained ongoing contact with 300 patients through a weekly heart failure clinic, a dedicated 24-hour congestive heart failure line and regular calls from registered nurses with the University HealthService Center. • Asthma/COPD. This program served 226 patients who suffer from asthma or chronic obstructive pulmonary disease (COPD) with medication management, education and smoking cessation if applicable. • Retroviral Disease (HIV). This program helped provide medical care, medication and access to social services for 550 people with HIV/AIDS.

* The information reported on this page does not include contractural allowances, Medicare and Medicaid shortfalls and “bad debt,” or unpaid hospital bills.

2008 Community Report


Community Benefit Programs

Community Outreach The CSRA lies in the heart of the “stroke belt,” meaning our incidence of stroke is among the highest in the nation. Also, it was noted in past surveys by the National Research Corporation that the Augusta Metropolitan Statistical Area has one of the highest rates of diabetes in the U.S. These are all indications that there is still much work left to be done to educate our community on the importance of early detection and prevention. These are some of the strides University made in 2008: n Diabetes Expo. This 22nd annual event attracted an estimated 400 men and women with diabetes testing, information, education and cooking demonstrations to assist people with diabetes and their families with better management. n ‘Eating Well with Kim.’ University and WRDW News 12 continued this popular segment on Midday at noon each Monday, Wednesday and Friday. Host Tom Campbell and University Registered Dietitian and Certified Diabetes Educator Kim Beavers offer healthy eating ideas along with quick, easy and healthy recipes in an effort to help turn around this region’s obesity, cardiovascular disease and diabetes numbers. n ‘Healthy U.’ University teamed up with NBC Augusta in 2008 to present this program airing in the 11 a.m. newscast each Tuesday, addressing viewers’ health questions and other timely medical topics. n HealthService Center. This service, which includes ASK-A-NURSE, answered more than 146,000 health-related calls in 2008, which is its 17th year of service to the community. n Breast Health Center. The staff of the area’s first comprehensive Breast Health Center had more than 11,000 patient encounters and performed 620 free mammograms in 2008. Without charge, registered nurses counsel and educate women and their family members through all stages of breast cancer treatment. n Free Mammograms. University offered free mammograms for uninsured or underinsured women aboard its newly refurbished mobile mammography unit. The area’s only mobile mammography unit is on the road almost every weekday, visiting employers, community centers, hospitals, health departments and area Dillard’s stores within a 25-county radius of University Hospital.


University Health Care System

Community Benefit Programs

n Support groups. Numerous support groups are conducted in University facilities by staff members at no cost to the participants on topics ranging the entire spectrum of ages and health issues. n Community Education. More than 3,500 people in the community attended free education programs on a variety of medical topics for all age groups. These programs were held in churches, clinics and community centers throughout the CSRA.

n Screenings. Nearly 3,000 people participated in University’s free screenings in 2008. • Heart Month Health Fairs. University sponsored three Heart Month Health Fairs at two area Dillard’s stores and the Columbia County Library. More than 1,200 participants received free blood pressure readings, glucose testing and lipid profiles, as well as heart health information. Of the 1,274 people who participated in the screenings, 57.2 percent were found to be at risk for cardiovascular disease. • Prostate Specific Antigen (PSA) screenings. 988 men received free PSA blood tests at four CSRA Lowe’s stores. Of the men tested, 68 were referred to a physician for follow-up because of abnormal results. • WJBF Expo. More than 4,000 people took advantage of free screenings and information at this second-annual community health fair sponsored by the local ABC television affiliate. • Skin cancer screenings. Dermatologists who practice at University donated their time to screen 79 people for skin cancer.

2008 Community Report


Community Benefit Programs

Educating the Next Generation of Caregivers At University, we make significant commitments of time and resources to ensure we are educating and training the health care professionals that will be needed in the future. In 2008, University invested $844,989 in these University-based programs to train the region’s leading allied health professionals in the fields of radiography, dietetics and cardiovascular technology. Students in these programs are highly respected across the country and consistently excel on their licensing and certification exams. They also receive employment offers from the nation’s leading health care providers. University also partners with area colleges and Universities in adding new programs or expanding the capacity of existing programs. n Augusta State University Partnership. University funded the first half, or $183,048, of a partnership with Augusta State University in 2008. This support enabled Augusta State to add two nursing faculty positions, doubling their student nursing enrollment capacity from 50 to 100. n Harry T. Harper Jr., M.D., School of Cardiac and Vascular Technology. In March, 11 students completed the 18-month program through the Harry T. Harper Jr., M.D., School of Cardiac and Vascular Technology at University Hospital. In the 15th graduating class, students completed more than 1,000 hours of specialized clinical training. The school is a cooperative program where graduates receive a degree in cardiovascular technology after extensive training. n Stephen W. Brown, M.D., School of Radiography. In June, 11 students in the 21st class of the Stephen W. Brown School of Radiography successfully completed two years of supervised clinical training and theory in Radiologic Technology. n Augusta Area Dietetic Internship. The 27th class of the Augusta Area Dietetic Internship of University Hospital graduated in June. The program has prepared almost 400 registered dietitians since its inception. The 12 graduates successfully completed 44 weeks of supervised practice in clinical, community and food service management rotations.


University Health Care System

Community Benefit Programs

Other Community Outreach Programs University invested an additional $768,000 in other community outreach during 2008 that included the following programs: n POPS! Under the Stars. A record-setting 3,000 people attended this free Augusta Symphony 53rd season finale that featured a free outdoor concert on the grounds of University’s Evans Campus. This was the third annual event performed in conjunction with University and the symphony. n Back-to-School Festival. Co-sponsored by the Columbia County Board of Education, this event drew more than 800 students and their parents to Evans High School last year where they received pertinent school and health information. n Cancer Survivors’ Day. Our annual Cancer Survivors’ Day luncheon at the Doubletree Hotel Augusta treated 550 cancer survivors and their guests to an uplifting presentation by motivational speaker and comedian Mack Dryden, a cancer survivor himself. n Breast Cancer Survivors’ Dinner. This event, held at Warren Baptist Church, treated 400 breast cancer survivors and their guests to a fashion show, motivating comments from leaders in University’s Breast Health program and the presentation of the annual Portraits of Life exhibit honoring a diverse group of breast cancer survivors. n University’s Web site,, logged more than 32 million hits in 2008 – an average of 2.7 million per month. For the year, there were 1.1 million extended visits with 333,000 unique visitors.

2008 Community Report


Funding the Mission

We are in the midst of some of the most turbulent financial times in our history. And yet, financial performance is a key measure in meeting our goal of providing the highest level of care by the most skilled and experienced caregivers. Although we had set our goals higher, 4 percent is a bottom line envied by most hospitals throughout the country. Declining reimbursement and increasing bad debt added to the financial challenges this year, but University employees, physicians and board members rose to the challenge yet again. University ended 2008 strong due in large part to strong market share, consumer preference, enhanced clinical quality and improved patient satisfaction. As a not-for-profit community hospital, University exists solely to serve the community. Our stakeholders are the patients who benefit from a hospital whose income in excess of operating expenses is reinvested back into its facilities and equipment, its patients, employees and the community.


University Health Care System

University Hospital Service Indicators 2008












Emergency Department Registrations




Prompt Care/Occupational Medicine Visits




Home Health




Average Daily Census (acute only) Inpatient Admissions Births

INPATIENT CENSUS Trended Average Daily Census

BIRTHS Trended Births 309






321 331















1357.142883 1714.285767 2071.428650 2428.571533 2785.71441 3142 350 1000.000000

BIRTHS Trended Births 309





TIENT CENSUS ded Average Daily Census















1357.142883 1714.285767 2071.428650 2428.571533 2785.714417 3142.857300 350 1000.000000

2008 Community Report


University Health, Inc. Consolidated Statement of Operations Year Ended December 31

Unrestricted Revenue and Other Support





Other Operating Revenue



Net Assets Released from Restriction














Provision for Bad Debt





Total Operating Expenses



Income from Operations



Net Patient Service Revenue

Total Unrestricted Revenue and Other Support

Expenses Salaries and Benefits Other Operating Expenses



University Health Care System

Partners in Workforce Development When the state of the economy comes into question, residents of the CSRA can rest assured that their local economy is stabilized in part by one of the strongest and financially solvent hospitals in the region. Hospitals fill the critical health care needs of communities, but well-coordinated health systems such as University’s also have a substantial economic impact on the local and state economy. As the fifth-largest employer in the Augusta metropolitan area, University employs more than 4,000 men and women. Each of the more than 600 physicians who practice at University is a small employer who creates thousands of additional jobs within the health care field. University plays a vital role by keeping the area workforce healthy and productive, but it also brings money into the community and keeps dollars circulating through the local economy. The total impact of University Health Care System in 2008 was almost $1 billion.

Excess of Revenues and Other Support Over Expenses Total Direct Expenditure (excluding payroll) Georgia Output Multiplier* Total Output/Income Generated Hospital Payroll and Benefits Georgia Earnings Multiplier*


$45,181,990 $219,650,867 2.4727 $543,130,699 $198,373,767 1.9201

Total Household Earnings Generated


Total Economic Impact


* The economic multipliers used in this report were developed by the Bureau of Economic Analysis, United States Department of Commerce. These economic multipliers attempt to estimate the resulting impact of spending in one industry on the “circular flow� of spending within an economy as a whole. Spending injects money into the economy which, in turn, creates more spending and more demand for services.

2008 Community Report


Technology & Innovation

University Health Services Board approved more than $28 million in technology, equipment and facility upgrades during 2008. These expenditures over $100,000 were approved singularly by the board. Some of the most significant capital expenditures included:

Information Systems Upgrades. A significant

Heart and Vascular Interventional Suites. This

portion of University’s capital investment in

plan’s approval paved the way for University’s Heart

2008 was related to the computerization and au-

& Vascular Institute to have the most comprehen-

tomation needed to operate most of our clinical

sive and state-of-the-industry all-digital heart and

applications. These state-of-the-art information

vascular diagnostic and treatment capabilities by far.

systems are designed to improve patient safety,

The system includes digital imaging with real-time,

enhance customer satisfaction and support all of

three-dimensional pictures of the heart, arteries and

our clinical quality initiatives. A major portion of

surrounding anatomy. Also included was digital elec-

that purchase was to expand Horizon Enterprise

trophysiology technology, a C-arm imaging system

Visibility into the Heart & Vascular Institute. The

that moves around the patient and electrophysiol-

color- and emblem-coded flat-screen monitor in

ogy monitoring and mapping. $6.5 million

each nursing area gives a wide variety of patient


information. It expedites medication and tests,

Critical Care Beds. This request replaced 130 pa-

reduces wait times, facilitates discharges and

tient care beds with the most advanced technol-

makes more timely information available. The

ogy available. These new beds feature pressure re-

replacement of University’s Pathways Interface

lief mattresses that greatly decrease the possibility

Management System updated storage and con-

of skin breakdown. Accurate scales within the bed

nectivity, and a computerized single sign-on sys-

allow non-ambulatory patients to be weighed with

tem was installed, which gives a higher degree

greater precision. The beds convert into chairs to

of security for protected health information.

help patients and staff with mobilizing patients ear-

$6.7 million

lier and easier. $2.6 million

University Health Care System


Critical Care Beds 130 new patient care beds can accommodate patients up to 500 pounds and convert into chairs to help staff with mobilizing patients earlier.

Technology & Innovation






scopes, cameras, light sources, video monitors,

new MRI has a much larger interior chamber that

endoscope processors and a new physician doc-

will greatly reduce the use of sedation because it

umentation system, for more timely and accurate

should be much less stressful for claustrophobic

results. $1 million

patients. We will now be able to scan patients up to 550 pounds, which was not possible in the for-

Chemistry Immunology Analyzer. These analyz-

mer system that was limited to 350 pounds. The

ers offer the latest in laboratory testing technology.

new system also incorporates motion-correction

The system includes an automated system to repeat

technology that will require fewer patients to be

testing for highly abnormal results, saving critical

retested because they inadvertently moved during

time and eliminating false positives. $1 million

the test. $2.2 million Helicopter Pad. This project will add a helicopter


Endoscopy Equipment Replacement. Nearly

landing pad to the roof of the Emergency Depart-

6,000 procedures such as colonoscopies, bron-

ment and complete the designated patient eleva-

choscopies and gastroscopies were performed

tor. This will allow heart and vascular patients from

in 2008 in University’s refurbished Endoscopy

outlying areas to be transported by air, saving criti-

Suite. This upgrade includes replacement of

cal time. $950,000

University Health Care System

da Vinci® Surgical Robotics System. In 2008 we implemented this state-of-the-industry minimally invasive laparoscopic robotic surgery system that allows for a true three-dimensional view and sharper image. University has the most-advanced da Vinci® Surgical System in the region. The da Vinci® Surgical System offers surgeons an alternative to both traditional open surgery and conventional laparoscopy, with unmatched precision. $2 million

Laparoscopy Equipment Replacement. These new high-definition cameras offer superior picture quality, enhanced clarity and more intuitive user controls. Better light sources provide abundant brightness for enhanced endoscopic visualization, which is used increasingly for hernia repairs, appendectomies, colon resections and gallbladder and kidney removal. The superior visualization of this state-of-the-art equipment allows more complex general, gynecological and urological surgeries to be performed laparoscopically with smaller incisions and faster recovery. $300,000

Computer Assisted System for Total Knee Replacement. This system better assures the surgeon and paDigital Mobile Mammography. This project to up-

tient of more precise alignment of the prosthetic knee,

grade and refurbish the area’s only Mobile Mammog-

which greatly improves the post-operative phase, in-

raphy Unit brought the latest in digital screening

cluding rehabilitation and recovery. $230,000

mammography to women who may not otherwise receive this lifesaving test. Digital mammography

Electronic Fetal Monitors. These state-of-the art

offers clearer pictures, better contrast and the re-

monitors are used daily to chronicle crucial infor-

assurance that you have a clear picture before the

mation needed to care for our tiniest patients prior

patient leaves the screening area. $400,000

to being born. $140,000

2008 Community Report


The Future of Health Care There is an analogy used by health care futurists that talks about the importance of planting trees that the current “groundskeepers” will never have the pleasure of sitting under. Planning for the future of health care – planting trees for generations to come – is a role taken seriously at University.


Surgery Care Center. University’s new Surgery

computer connectivity area and courtesy phones.

Care Center opened in June, marking yet another

There are 18 private pre-op rooms where patients

milestone in our $93.6 million renovation and ex-

are prepared for surgery before being wheeled into

pansion project. We created a single entry and reg-

the adjacent Surgery Suite. The new and expand-

istration area for surgery patients, easily accessible

ed Operating Room Suites are larger to better ac-

from the visitor parking deck. The Family Surgical

commodate surgical robotics and other emerging

Waiting Room, overlooking the first floor atrium

technologies. They are complete with high-defini-

and staffed by our Volunteer Board, is a comfort-

tion viewing monitors, ceiling-mounted equipment

able and convenient place where families wait

booms, access to digital radiology and the ability to

word on their loved ones. We have private consul-

control the surgical field from a single touch panel.

tation rooms for families to meet with the physi-

With this project, University is competitive with the

cians; lockers for family and patient belongings; a

leading surgical facilities in the country.

University Health Care System

Heart & Vascular Institute. At the end of 2008, construction was complete and plans were being made to move patients in early 2009 into the region’s most comprehensive facility for heart and vascular care. This world-class hospital-within-ahospital was designed around the patient experience. It brings together a healing environment, family focused care and decades of clinical experience – all designed to support patients from diagnosis to rehabilitation. And, it’s all under one roof.

The facility, the final phase of a $93.6 million renovation and expansion project that began in 2003, is the crown jewel of the project and a dream realized for many. The 188,000-square-foot, facility, the only one of its kind in the region, includes:

n Two inpatient floors that include 72 Universal Patient Rooms that transform from acute-care units to homelike general medical rooms to care for patients at every level in their recovery so they don’t have to be moved. Family zones in each room allow relatives to take part in the healing process.

n Patient beds that transform into rolling chairs.

n State-of-the-art cardiovascular diagnostic and

n Cutting-edge Cardiopulmonary Rehabilitation

treatment options under one roof, including

facility with a Cardiac Rehab program that is the

heart, vascular and electrophysiology Interven-

only certified service in the region.

tional Suites. n Integrated Diabetes Services program with certin Expanded and renovated operating rooms that

fied Diabetes Educators.

connect to the Heart & Vascular Intensive Care Unit, referred to now as “CV PACU,” or the Cardiovascular Post Anesthesia Care Unit.

n New Moon Café and Sunshine Gift Shop, both operated in the main lobby by the Volunteer Board.

2008 Community Report


Being Good Neighbors Recognizing the importance of serving our Columbia County patients, we continue to expand our Evans Campus. University invested in a 68-acre parcel in Evans nearly 30 years ago and has expanded it since then to include Brandon Wilde, a nationally recognized lifestyle community; a Sleep Center; Prompt Care; Occupational Medicine Services; a Surgery Center, four medical office buildings; a Speech and Hearing Center; and more than 20 private practice physician groups.


n Dedication and Open House of the Evans Imag-

through the Picture Archiving System (PACS),

ing Center and Medical Office Building 4, and

which means all images are available instantly

parking structure. The Evans Imaging Center,

and can be seen by the private physician from

located in Medical Office Building 4 on the Ev-

anywhere he has secure internet access – often

ans Campus, offers cutting-edge technology in

saving valuable time in beginning treatment. The

the field of diagnostic radiology. The technology

remainder of the building is being completed per

includes digital mammography, magnetic reso-

the specifications of interested physicians. The

nance imaging (MRI), computed tomography

60,520-square-foot structure brings the latest in

(CT) scanning, ultrasound, digital X-ray and fluo-

outpatient diagnostics to Columbia County, and

roscopy. All images are secured in digital storage

is a $13.4 million investment.

University Health Care System

68 acres Evans Campus

30 years ago, University invested in a 68-acre parcel in Evans. The campus now includes Brandon Wilde, four medical office buildings, a Speech and Hearing Center and more.

Being Good Neighbors

n Surgery Center of Columbia County Accredited.



This freestanding outpatient surgery center cel-



ebrated its Joint Commission accreditation in

additional duplex

2008. The Surgery Center of Columbia County

cottages and a pet

provides a convenient, safe and sophisticated


alternative to the traditional hospital experience.

are extremely ex-

Patients receive high-quality surgical and gas-


troenterology care and are able to return to the

expanded Wellness Center, which will include an

comfort of their home the same day. Four spa-

additional 22,000 square feet of space, a new

cious surgical suites are equipped with state-of-

pool, new aerobics and fitness space, an indoor

the-art technology and staffed by skilled and ex-

walking track and a new healthy eating dining

perienced nurses, technicians and physicians.

center. Brandon Wilde has always been ahead




of the curve when it comes to senior health and


n Brandon Wilde Expansion. In 2008, Brandon

wellness, and we believe that this expansion will

Wilde approved a $26 million expansion project.

only reinforce its position as the premier retire-

Phase 1 of the project includes 30 additional in-

ment community in the Southeast.

University Health Care System

A Spirit of Giving

Volunteer Board of University Health The Volunteer Board of University has donated more than $7.1 million to University since recording began in 1949. Hundreds of men and women of all ages have found fulfilling volunteer positions and provided much-needed services at University Hospital since then. They’ve provided almost 800,000 hours of service since 1970 when they began tracking their time. They are innovators who find creative ways to meet today’s health care needs. Whether assisting patient care departments or being involved in fundraising and organizational efforts, University volunteers impact our community through their hard work and commitment to making a difference in the lives of patients and their families.

2008 Community Report


A Spirit of Giving

It was an exciting year for the Volunteer Board, as they opened their new and improved Hair Salon, Uniform Shop and Volunteer Board Offices. They also accepted several new positions in the hospital, including manning the Information Desk and keeping families informed in the Surgery Care Center.

Volunteer Board members visit new mothers — more than 2,300 in 2008 — through the Born to Read program, distributing information packets and stressing

paid $100,000 toward a total $550,000 pledge to

the importance of reading to their babies from birth

the Foundation’s capital campaign and pledged an

throughout their childhood. The board hosted 54

additional $202,500 for miscellaneous projects.

Junior Volunteers between 14 and 18 years of age. Other officers were Alice Outlaw, president-elect;


Led by President Helen Crews, the 2008 board

Christy Jones, vice president; Janet Smith, trea-

donated a total of 32,034 hours of service and

surer; Mary Logue, recording secretary; and Doreen

$194,952 to various hospital programs. They also

Wetherington, corresponding secretary.

University Health Care System


Hours of Service

Led by President Helen Crews, the 2008 board donated a total of 32,034 hours of service and $194,952 to various hospital programs.

Just a few of their many projects included: n $64,221 New Life Uniform Shop

n $7,963 Shumsky pillows for open heart surgery patients

n $30,000 Chaplain Program

n $6,627 Born to Read Program

n $24,150 Main lobby Food Court renovation and

n $5,000 Tree of Love donation

new equipment n $10,000 Breast Health Center Mobile Mammography Unit refurbishment n $8,000 Miscellaneous patient care services

n $4,975 Cardiac educational books for patients n $4,236 Child Care Center furniture n $2,275 Scholarship program n $1,200 Diabetes patient testing fund

2008 Community Report


A Spirit of Giving

University Health Care Foundation University Health Care Foundation is a not-for-profit charitable organization whose purpose is to raise funds to support the hospital’s mission of maintaining and enhancing the health of all people living within the communities we serve. The Foundation was led in 2008 by volunteer Chairman Mark Wills, senior vice president of Georgia Bank & Trust, and a host of community leaders who serve as board members. Here are some of the year’s highlights:

n The Foundation donated a former bank property on Milledge Road to the Boys & Girls Clubs of Augusta, one of our community’s most-respected programs. The property includes 1.2 acres and has a book value of more than $240,000.

n The hospital’s Nurse Alumni Association awarded $1,000 scholarships to 26 nurses through the Foundation to help them further their education and obtain a higher degree or level of certification to care for patients. Fourteen medical students, resident physicians and health care workers were honored with $1,000 scholarships from the Daniel B. Sullivan, M.D., Endowment. Dr. Sullivan, who served as University’s chief of surgery for 17 years, was instrun A Chicago family foundation with a local connection

mental in founding University’s inpatient cancer pro-

through the Aiken, S.C., polo community, donated

gram, St. Joseph Hospice and the Georgia Radiation

$865,000 for biopsies for uninsured or underin-

Therapy Center. Dr. Sullivan’s colleagues started this

sured breast cancer patients. The family members,

endowment to honor his teaching legacy.

who wish to remain anonymous, expressed admira-


tion for the level of patient-focused care delivered

n The Foundation adopted a reorganization plan that

at the Breast Health Center and wanted to help fur-

includes new bylaws and a streamlined board struc-

ther the treatment for less fortunate women.

ture to respond in part to a changing economy.

University Health Care System

A Spirit of Giving

The Foundation also had a great year with record-setting participation and donations at many of their events.

n Jernigan Memorial Golf Tournament. The 23rd

Health, Chick-fil-A at Augusta Exchange and Uni-

annual tournament in memory of the Founda-

versity Health Federal Credit Union to raise $30,000

tions’ first president Harry W. Jernigan Jr., is the

for three children’s programs – Camp Whispering

CSRA’s largest fundraising tournament.


Wind Academy for children with asthma, Camp Ju-

tournament, held on three courses at Woodside

liet for children with diabetes and University Hospi-

Plantation in Aiken, S.C., had 340 players, 60 vol-

tal’s Speech and Hearing Center, which offers ser-

unteers and many new sponsors in 2008. More

vices for children struggling to hear or speak.

than $175,000 was raised for cancer-related services at University Hospital.

n Camp Juliet. This event offered 46 children ages 6-17 with type 1 diabetes an authentic camping

n Tree of Love. University Health Care Foundation’s

experience at Camp Daniel Marshall in Lincoln-

15th annual Tree of Love campaign partnered with

ton, Ga. The campers enjoyed swimming, boating

area banks, the Volunteer Board of University

and other outdoor activities.

2008 Community Report


A Spirit of Giving

n Young Philanthropists. Charles Kelley of the Grammy-award winning country music group Lady Antebellum and his singer/song-writer brother Josh Kelley headlined the third annual Young Philanthropists Event on Nov. 29 to benefit the John W. Kelley, M.D., Endowment, named for their father. The event raised more than $70,000 that will go toward education, training and heart and vascular programs.

n Whispering Wind Academy. Whispering Wind Academy’s overnight camp at Fort Discovery attracted 65 children and adults with a fun and educational approach to learn about their disease.

n Miracle Mile Walk. This eighth annual event held at Augusta Common was the largest gathering to date. An estimated 2,200 walkers, including more than 100 breast cancer survivors, netted more that $130,000 to benefit University’s Breast Health Center and Mobile Mammography Unit.

n Art Patchin Jr. Celebration. The 16th annual event memorializing Mr. Patchin and supporting the endowment for patient care established in his name was the most successful ever. More than 300 people raised $48,000 through ticket sales, sponsorships and a live and silent auction.


University Health Care System

University Health Care Foundation, Inc. Statement of Activities for 2008

Consolidated Statement of Operations Year Ended December 31 Unrestricted Revenues, Gains and Other Support $6,136 Donations Building/Land Donations 327 Pledges Grant Revenue 104,672 Gifts-in-Kind Dues & Fees Interest Investment Interest Investment Dividends Realized Gain/(Loss) on Investments Unrealized Gain/(Loss) on Investments Sale of Real Estate Other Income

Temporarily Unrestricted $1,342,306

Restricted $423,049

735,400 25,000


2,565 6,668 467,324 330,839 (500,380) (7,197,228)


TOTAL $1,771,491 0 723,459 25,000 104,672 34,175 6,668 467,324 330,839 (500,380) (7,197,228) 0 0

Net Assets Released from Restrictions: Satisfaction of Purpose Restrictions Satisfaction of Time Restrictions



Total Revenues, Gains and Other Support



Expenses and Losses: Support Expenses: Salaries and Benefits Special Activities Other Operating Expenses Total Support Expenses

664,621 2,968 378,345 1,045,934

664,621 2,968 378,345 1,045,934

Total Support Expenses



Contributions to Affiliated Organizations Revaluation of Annuity Payment Liability

1,311,127 (125,744)

1,311,127 (125,744)

Total Expenses, Losses and Contributions






Excess Revenue Over Expenses Equity Transfer to/from UHS Equity Transfer between Classes Change in Net Assets Net Assets Prior Month/Year

(859,297) 839,181 52,669 32,553 (54,630)



2,206,640 (3,841,752) 12,778,136

(2,259,309) (1,816,918) 19,350,900

(6,465,298) 839,181 0 (5,626,117) 32,074,407

Net Assets December 31, 2008





2008 Community Report


University Health Care Foundation 2008 Board of Directors

Grey Meybohm Russell V. Mobley Jason H. Moore Preston A. Moss Frank T. Mulherin Thomas C. Poteet Jr. Lessie B. Price J. Larry Read T. R. Reddy, P.E. James (Jimmy) H. Rigsby Jr. Joseph J. Rogers Marty Rutkowski Natalie Schweers John R. Scott M. Brannon Sell Nan H. Shaefer T. Stan Shepherd


Charles J. Anderson

Glenda P. Gardner

S. Michael Shlaer, M.D.

Scott A. Atkins

Kevin Glass

Thomas E. Sizemore

Patrick G. Blanchard

Rhonda S. Graybeal

Elaine Clark Smith

Remer Y. Brinson III

Alan K. Griffin

W. Craig Smith

P. A. Brodie III

Daniel W. Hamilton

R. Lee Smith Jr.

Michael M. Brown

Robert W. Harn

Randolph R. Smith, M.D.

Bleakley Chandler Jr., M.D.

Elizabeth Hargrove

Jeff P. Spears

Susan H. Chandler

J. Willard Hogan

William R. Thompson

Cheryl M. Cheek

David J. Hogg

Trish Thornhill

E. Lee Clark

Eric J. Holgate, R. Ph.

Anne D. Trotter

Randy W. Cooper, M.D.

Jed W. Howington, M.D.

James R. Tyler

Mary R. Daniels

Sheila V. Kamath

Fran S. Upton

Rep. Hardie Davis Jr.

James L. Kendrick

J. Maxwell Vallotton

Margaret Durant Dunstan

Catherine D. Knox

Jennifer Ward, M.D.

Elizabeth Busbia Dyches

W. L. M. (Larry) Knox

Mark J. Wills

Edwin C. Eckles

Wyck A. Knox Jr.

William H. Woodward

Richard A. Fairey

Kaylon Lasser

Leslie Wyatt

Samuel Allen Fouche III

Gardelle Lewis Jr.

Avis B. Yount, M.D.

R. Thomas Fuller

Tim R. McGill

Phil A. Gaffney

Juli Means

University Health Care System

Foundation Donor List While the following list recognizes individual gifts of $500 or more and business gifts of $1,000 or more in 2008, every gift, regardless of size, is appreciated and contributes to the mission of University Health Care Foundation. Every effort has been made to verify the accuracy of this listing. We apologize for any inaccuracies. Please report necessary changes to the Foundation.

1818 Society Individual Members W. Franklin Abbott III Judge David H. Allard Hildred M. Allard Mr. & Mrs. Richard W. Allen Robert L. Allgood Mr. & Mrs. Andy Anderson Sheila S. Ash Dr. & Mrs. Henry W. Bailey Mr. & Mrs. Robin Bailie Mr. & Mrs. Jerry Baine Greg Baker Adrian Bannister Annette B. Barton Michael Beard Alaine M. Bethune Peter J. Bigham, M.D. Elizabeth B. Blanchard Mr. & Mrs. Thomas M. Blanchard Jr. Ann Boardman Edmund I. Boniewicz Angela J. Boswell Marilyn A. Bowcutt Roseanne E. Bowen Mr. & Mrs. Chris Bowles Caroline Bowles Carter Bowles Grace Bowles Kate Bowles Dr. & Mrs. Mac A. Bowman Mr. & Mrs. Wayne Braddy Mr. & Mrs. Troy A. Breitmann Mr. & Mrs. Remer Y. Brinson III Patricia Broadwater Mr. & Mrs. Perera A. Brodie III June Broome Mr. & Mrs. Michael M. Brown Raymond D. Brown Mr. & Mrs. Charles M. Brown Michele T. Brown Catherine B. Brown Mr. & Mrs. Joel E. Bryan Dr. & Mrs. Henry G. Bryant Mr. & Mrs. Tommy D. Burnett Mr. & Mrs. Edward L. Burr Elizabeth B. Butler Patricia A. Callahan Marsha Cameron Mr. & Mrs. Michael W. Carroll Dr. & Mrs. David B. Carter

Rosemary A. Carter Mr. & Mrs. Raymond G. Chadwick Jr. Dr. & Mrs. A. Bleakley Chandler Jr. John J. Chase Mr. & Mrs. William H. Colbert William P. Copenhaver Donna Cranford Dr. & Mrs. Paul E. Cundey III Dr. & Mrs. Paul E. Cundey Jr. Warren A. Daniel N. Kenneth Daniel Barbara H. Davis Hon. & Mrs. Hardie Davis Jr. Judith Davis-Crenshaw Johnnie B. Dawson Mr. & Mrs. Ed Deketeleare Susan B. Denison Frank S. Dennis Jr. Frank S. Dennis III Mr. & Mrs. Nicholas C. Dickinson Sr. Mr. & Mrs. G. David Dowd Thomas M. Dozier Mr. & Mrs. Tony Ducey Margaret D. Dunstan Gail D. Erlitz Dorothy D. Ersin Rev. & Mrs. Robert D. Fain Mr. & Mrs. Richard Fairey Douglas P. Farman, M.D. Dr. & Mrs. William L. Farr Jr. Oladapo O. Fawibe, M.D. Patricia H. Felder Rebecca J. Ferraro Helen C. Field Mr. & Mrs. Burlee R. Frazier Jr. Betty J. Frost Mr. & Mrs. Phil A. Gaffney Evelyn A. Gagnon Dr. & Mrs. Gregory L. Gay Charlie G. Ginn Mr. & Mrs. J. Brewster Given Queenie M. Glover Frances P. Glover Deborrah June Granade Dr. & Mrs. Michael L. Graybeal Rhonda S. Graybeal Dr. & Mrs. Lowell M. Greenbaum Mr. & Mrs. Alan K. Griffin Rosanne Grubbs Drs. Marshall A. & Margaret F. Guill

Mr. & Mrs. Robert T. Guillebeau Mr. & Mrs. Daniel W. Hamilton Mr. & Mrs. Hugh L. Hamilton Mr. & Mrs. Stanley C. Harkleroad Dr. & Mrs. Harry T. Harper III Mr. & Mrs. Louis C. Harris Mr. & Mrs. Randall W. Hatcher Mr. & Mrs. Michael W. Henderson Mr. & Mrs. Jack D. Herrington Joachim E. Hertel, M.D. Dr. Judson S. Hickey Dr. & Mrs. Elige W. Hickman Rev. & Mrs. Clyde Hill Sr. Mr. & Mrs. Eric J. Holgate Debra Holton Mary R. Howell Mr. & Mrs. Kyle E. Howell Dr. & Mrs. Jerry W. Howington Dr. & Mrs. Jed W. Howington Mr. & Mrs. David W. Hudson Mr. & Mrs. James M. Hull Marie W. Jackson Mr. & Mrs. Warren F. Jenkins Jr. Martha F. Johnson Dr. & Mrs. Ray E. Johnson Cindy M. Johnson Anna L. Johnson Martha F. Johnson Mr. & Mrs. H. Bradford Jones Jr. Mr. & Mrs. Ridley W. Jones Dr. & Mrs. M. Vinayak Kamath Mark R. Keaton, M.D. Gloria J. Kelley-Lewis Gail Kelly Mr. & Mrs. James Kendrick Debra N. Kennedy Barbara R. Kienzle Dr. & Mrs. Richard G. Kimmel Mr. & Mrs. Julian D. King Jr. Mr. & Mrs. Robert P. Kirby Dr. & Mrs. William R. Kitchens Mr. & Mrs. Jefferson B. Knox Mr. & Mrs. W. L. M. Knox Jr. Mr. & Mrs. Wyck A. Knox Jr. Mr. & Mrs. Dessey L. Kuhlke Debra J. Lamb Betty R. Landen Eric E. Larson Dr. & Mrs. Andrew A. Lasser Mr. & Mrs. John W. Lee

2008 Community Report


University Health Care Foundation

Michele P. Lester Mr. & Mrs. Gerald Levy Melvin Levy Janice G. Lewis Mr. & Mrs. Gardelle Lewis Jr. L. Erin Lively Ann M. Lorenz Mr. & Mrs. Edward Luckey Alyson S. Lulham Dr. & Mrs. Malcolm N. Luxenberg Dr. & Mrs. Billy P. Lynn MacMurray Family Charitable Fund Mr. & Mrs. Edwin R. Macuch Elizabeth Macuch Mr. & Mrs. Byron B. Mangum Mr. & Mrs. Brian Marks Mr. & Mrs. Robert B. Martin Christine A. Martin Mr. & Mrs. Gerald E. Matheis Lorraine E. Maxwell Mr. & Mrs. Larry McCrary III Mr. & Mrs. Gary McElmurray Helen B. McLean Trust Donald T. McNeill Robin D. Melles Mr. & Mrs. E. G. Meybohm Mr. & Mrs. John W. Mitchum Jr. Mr. & Mrs. Art Molineux Mr. & Mrs. Rade R. Momcilovic Kristel L. Monaghan Mr. & Mrs. Robert G. Moody Mr. & Mrs. Jason H. Moore Mr. & Mrs. Brian J. Mulherin Sr. Mr. & Mrs. Louis Mulherin III Mr. & Mrs. Charles A. Murphy Dr. & Mrs. H. Anthony Neal Doris I. Nelson George Neumann Mr. & Mrs. J. F. Norvell Sr. Mr. & Mrs. Charles T. Nybakken Dr. & Mrs. Gregory M. Oetting Robert E. Oliver, M.D. Ruth D. Orr Mr. & Mrs. Julian W. Osbon Mr. & Mrs. Robert C. Osborne Jr. Mr. & Mrs. Oliver W. Owens Susan F. Padgett Brian Patterson Edgar L. Perry II Michael W. Pope Mr. & Mrs. Dwight I. Pope Sr. Mr. & Mrs. Thomas C. Poteet Jr. Jane H. Presley Mr. & Mrs. Dennis E. Primrose Charlotte E. Rankin Mr. & Mrs. J. Larry Read Randy Ream


University Health Care System

Diana S. Rees Wesley C. Reese Michele Y. Rice Lisa C. Ritch Yolanda S. Robinson Ward B. Rogers, M.D. Mr. & Mrs. Joseph J. Rogers Mr. & Mrs. Mark C. Rusche John F. Salazar, M.D. Dr. & Mrs. Elwyn A. Saunders Pamela M. Schaade Barbara J. Schoener Mr. & Mrs. J. Noel Schweers III Mr. & Mrs. John R. Scott Tessie B. Scott Dr. & Mrs. Edouard J. Servy Dr. & Mrs. Charles F. Shaefer Jr. Dr. & Mrs. Kailash B. Sharma Mr. & Mrs. T. S. Shepherd Mr. & Mrs. Dayton L. Sherrouse Dr. & Mrs. S. Michael Shlaer Judy C. Shurtleff Mr. & Mrs. Paul Simon Mr. & Mrs. Patrick E. Sizemore Mr. & Mrs. Thomas E. Sizemore Mark T. Smith, M.D. Dr. & Mrs. Randolph R. Smith James W. Smith Jr. Mr. & Mrs. R. Lee Smith Jr. Suzanne Spade Mr. & Mrs. David L. Spencer Ms. Sheri D. Sproat Marandapalli R. Sridharan, M.D. Anne M. Sterling Mr. & Mrs. William P. Stevens Jr. Alice F. Stewart Trust Fund M. Bert Storey Mr. & Mrs. Barry L. Storey Carmen C. Summey Mr. & Mrs. Carl J. Surrett Dr. & Mrs. Julian B. Tanenbaum Belinda R. Tankersley Maj. &. Mrs. Charles Tarver Jr. Ellen C. Tereshinski Dr. & Mrs. Paul M. Thaxton Theresa E. Thomas Mr. & Mrs. William R. Thompson Donnie Thompson Mr. & Mrs. Mark Thornhill Diane I. Thornton Mr. & Mrs. William F. Toole Dr. & Mrs. T. Barrett Trotter Mr. & Mrs. James R. Tyler Mr. & Mrs. Herbert S. Upton Mr. & Mrs. J. Maxwell Vallotton Dr. & Mrs. Philip R. Veazey Jennifer Vincent

Amy E. Vincent Thomas F. Walker Marilyn Wangsnes Teresa B. Waters Dr. & Mrs. W. G. Watson Deborah Whatley Dr. & Mrs. Richard R. Whitlock Jr. Evalyn S. Wilkinson Brenda N. Williams Leslie C. Williams Dr. & Mrs. Don E. Williamson Martha B. Wills Mr. & Mrs. Roy K. Wilson Clay H. Wilson, M.D. Doug T. Wilson J. Kim Wirsing, M.D. Patricia Womack Mr. & Mrs. William H. Woodward Jr. Mr. & Mrs. Warren C. Woodward Mr. & Mrs. Weldon E. Wyatt Leslie Wyatt Gertrude K. Young Kathryn B. Zeiler 1818 Society Business Members 1 Hour Optical 1st Medical Network/Consumers Life Insurance Company 302 Polo LLC A. B. Beverage Company Inc. ADS Security ADSI Moving Systems/United Van Lines AIG American General Insurance Co. All-Safe Industrial Services AmerisourceBergen Services Corp AT&T Augusta Back Augusta Cardiology Clinic, P. C. Augusta Chapter Inc. Augusta Chapter Quail Unlimited Augusta Coca-Cola Bottling Company Augusta First Bank & Trust Augusta GYN P.C. Augusta Oncology Associates, P.C. Augusta Plastic Surgery Associates Baine Enterprises, Inc. DBA McDonald’s Balfour Beatty Construction Bank of America Benefit Coordinators Inc. BI-LO, LLC Blanchard & Calhoun Blue Cross Blue Shield of Georgia Border Bash Foundation

University Health Care Foundation

Bowles Construction, Inc. Brown & Radiology Associates of Augusta Cardiovascular Associates of Augusta Carter Orthodontics Champions Retreat Golf Club Chandler Cardiovascular Clinical Research, LLC Cherry, Beckaert & Holland, L.L.P. Chick-Fil-A Inc. Augusta Exchange Church of the Good Shepherd CIGNA Health Care Clinton-Anderson Hospital Inc. Club Car Inc. Cogdell Spencer Charitable Fund Computer Masters of Augusta Comtura Networks Inc. Coventry Health Care Covidien Craneware, Inc. McDonald’s Crothall Services Group Custom Prescription Shoppe Dan Cook Associates Inc. Davis & Hadden, Inc Dillard’s Diversified Investment Advisors DPS Finishes Inc Dynamix Eli Lilly & Company Grant Office Elliott Davis, LLC Ernst & Young E-Z-GO Division of Textron Inc. First Bank of Georgia First Citizens Bank & Trust Five Star Moving Inc. Foundation For The Carolinas Gary L. McElmurray Construction Company Inc. Gator Cochran Construction GENESIS HEALTH Georgia Bank & Trust Company Georgia Bank Foundation, Inc. Georgia Cancer Coalition Georgia Power Company Gold Mech Inc. Great-West Healthcare Hang-Ups Inc. HDR Architecture Inc. Holy Trinity Philoptochos Society, St. Anna’s Chapter Humana Inc. Husqvarna Outdoor Products Inc. HWJ Golf Tournament Proceeds InfoCrossing

Infor Global Solutions IPSWITCH Inc. Ivan Allen Company Jim Hudson Lexus, Augusta Jon ‘Ric International Julia W & William Hull Endowment Kilpatrick Stockton, LLP Knology of Augusta Knox Charity Fund Inc. Knox Enterprises, LLP Knox Foundation Lamar Alumnae Association Lee Chira & Associates Lexus Champions for Charity Logicalis Macy’s Macy’s Foundation MAU Inc. MR - MS Temps MCBS, LLC McKesson Information Solutions McKnight Construction Company Medical Oncology Associates, P.C. Mercedes-Benz of Augusta Meybohm Commercial Properties, LLC Meybohm Realtors Monsanto Company Montag & Caldwell Inc. Morris Travel Morrison Health Care National Breast Cancer Foundation Nephrology Associates, P.C. NextGen North Augusta Sertoma Club Novo Nordisk Pharmaceuticals Inc. Obstetrics & Gynecology Associaties of Augusta, P.C. Office Max Paul S. & Carolyn A. Simon Foundation, Inc. PCS Nitrogen Augusta Petsch Respiratory Services Philips Healthcare Phoenix Printers Prayon Inc. Principal Mutual Procter & Gamble Manufacturing Company PSS World Medical, Inc. Queensborough National Bank & Trust Company Quest Diagnostics Matching Gifts Program R. D. Brown Construction Inc. R. W. Allen & Associates Inc.

Reeves Construction Co. Regent Security Services Richmond Community Federal Credit Union Richmond Supply Company Sage Valley Golf Club Scana Energy Shirley H. and Benjamin Z. Gould Family Foundation Siemens Building Technologies Sims Appraisal Services Southern Siding & Window Corp. Specialty Car Company Sprint Food Stores SRP Federal Credit Union Storey Foundation Inc. Streeter Printing & Graphics SunTrust - Atlanta SunTrust Bank Inc. Suntrust/Trusco Capital Management Surgical Information Systems, LLC Tech Systems The Carpet Shop The Spinning Gallery and Nutrition Center, Inc. Toast Wine & Beverage Tony Molini Endowment Transportation Solutions of Augusta LLC United Healthcare University Primary Care Inc Vanguard Charitable Endowment Program Vascular Radiology Associates Volunteer Board of University Health Wachovia Walmart (Evans) WellCare Windsor Jewelers Inc. WJBF News Channel 6 Yon-Drake & Associates, Inc.

2008 Community Report


1350 Walton Way Augusta, GA 30901 706/722-9011


BUILDING 2008 Community RepoRt Partners in Patient Care 26 A Spirit of Giving 28 Awards & Recognition 22 Technology & Innovation Qua...

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