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2007 Community Benefit Report

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DELIVERING ON PROMISES At University Health Care System, we do more than communicate our mission to serve this community – we live it each and every day. For nearly 200 years, our unwavering commitment has bred pride that runs deep within our employees, physicians, volunteers and board members and manifests itself in exceptional medical care at the bedside and community support far beyond what is expected. As a community not-for-profit, University’s core responsibility is to deliver high-quality health care to people in the communities we serve and inspire our talented team of professionals to reach beyond the hospital to help improve the health status of our residents. I am extremely pleased to report that 2007 was another exceptional year for University Health Care System. We continue to be recognized as a leader in clinical quality and patient satisfaction, and were recently recognized by the Georgia Medical Care Foundation as the No. 1 hospital among 28 hospitals of comparable size. University Hospital currently scores among the top 10 percent of hospitals in the country in many areas of clinical quality and patient satisfaction. We continue to benchmark with the top 10 percent of hospitals with a goal of consistently ranking in the 90th percentile in all areas. During a year when our economy showed an unpredictability we had not seen in some time, it was more important than ever to stay focused on our core responsibility of providing high-quality care while ensuring that the organization remained financially strong for generations to come. We accomplished this goal and ended the year with a positive bottom line that will be reinvested into the latest technology, facilities and community benefit programs. As you read this report, I hope you will share our pride in the efforts of your community hospital to serve the region with world-class care. It is a pleasure to serve a supportive community that shares our enthusiasm and caring spirit.

J. Larry Read, President/CEO University Health Care System

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PARTNERS IN HEALTH

Some of the region’s most-respected business leaders and physicians volunteer their time and talents by serving on University’s governing boards. These dedicated professionals spend untold hours away from their families and personal careers to help ensure that University remains on the forefront of health care delivery. Their foresight and passion for serving the needs of the CSRA should not go unrecognized.

In 2007, Levi W. Hill III received the Georgia Hospital Association’s highest recognition, the Distinguished Service Award. Mr. Hill has given University Health Care System continuous service since 1979 on multiple governing boards and since 2006 as Chair Emeritus of University Health Services, Inc.

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RICHMOND COUNTY HOSPITAL AUTHORITY, UNIVERSITY HEALTH, INC. AND UNIVERSITY HEALTH RESOURCES, INC. Front from left: Louis Mulherin III, Levi W. Hill IV, J. Brewster Given, Betty Beard, Haskell Toporek, William J. Badger, The Rev. Clyde Hill Sr. and John S. Markwalter. Back from left: Mac A. Bowman, M.D., Gregory L. Gay, M.D., Hugh L. Hamilton Jr., R. Lee Smith Jr., Quincy L. Robertson, Randolph R. Smith, M.D. and Jeffrey L. Foreman. Not pictured: Lynn M. Tucker, M.D., A Bleakley Chandler, M.D., Benjamin L. Rucker, M.D. and Warren A. Daniel.

2007 AFFILIATED BOARD MEMBERSHIP RICHMOND COUNTY HOSPITAL AUTHORITY Mac A. Bowman, M.D., Chairman Louis Mulherin III, Vice Chairman Hugh L. Hamilton Jr., Secretary Jeffrey L. Foreman A. Bleakley Chandler Jr., M.D. The Rev. Clyde Hill Sr. William J. Badger Betty Beard Quincy L. Robertson UNIVERSITY HEALTH, INC. Randolph R. Smith, M.D., Chairman Quincy L. Robertson, Secretary J. Brewster Given Benjamin L. Rucker, M.D. Gregory L. Gay, M.D. Mac A. Bowman, M.D. Warren A. Daniel R. Lee Smith Jr. Levi W. Hill IV John S. Markwalter William J. Badger J. Larry Read, ex officio UNIVERSITY HEALTH SERVICES, INC. R. Lee Smith Jr., Chairman Brian J. Marks, Secretary Gerald E. Matheis Randy W. Cooper, M.D. The Rev. Clyde Hill Sr. Louis Mulherin III Michael S. Holman, M.D. James W. Smith Jr. Warren A. Daniel Hugh Hamilton Levi W. Hill III, Chairman Emeritus J. Larry Read, ex officio

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UNIVERSITY HEALTH SERVICES, INC. AND UNIVERSITY EXTENDED CARE, INC. Seated from left: R. Lee Smith Jr., Brian J. Marks, Gerald E. Matheis and The Rev. Clyde Hill Sr. Standing from left: Warren A. Daniel, Randy W. Cooper, M.D., Hugh L. Hamilton Jr. and Louis Mulherin III. Not pictured: Michael S. Holman, M.D. and James W. Smith Jr.

UNIVERSITY EXTENDED CARE, INC. Gerald E. Matheis, Chairman The Rev. Clyde Hill Sr., Secretary R. Lee Smith Jr. James W. Smith Jr. Randy W. Cooper, M.D. Louis Mulherin III Michael S. Holman, M.D. Brian J. Marks Warren A. Daniel Hugh L. Hamilton Jr. J. Larry Read, ex officio UNIVERSITY HEALTH RESOURCES, INC. Haskell D. Toporek, Chairman John S. Markwalter, Secretary Jeffrey L. Foreman Randolph R. Smith, M.D. Levi W. Hill IV Quincy L. Robertson Lynn M. Tucker, M.D. The Rev. Clyde Hill Sr. J. Larry Read, ex officio

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SERVING PATIENTS

Going beyond what is expected in the traditional care setting is what sets University apart. Our staff continuously looks for ways to fill voids in the current care system.

AUGUSTA’S FIRST PALLIATIVE CARE UNIT Introduced in 2007, University’s Palliative Care Unit, the first inpatient unit in Augusta, is filling a tremendous need in our community. Through daily interdisciplinary rounds, caregivers focus on quality of life and relief of suffering for our chronic, acute patients. Active communication with the patient and family helps establish goals that include discharge plans to return home to be with their families.

EMERGENCY CARE TRANSITION A new Emergency Department physician team was introduced in 2007 that immediately focused on taking quality and efficiency of our emergency care to the next level. They are making headway in several areas as indicated by high scores when benchmarked against peer emergency departments across the country. University’s Emergency Department is the busiest in the CSRA and is consistently ranked “Most Preferred” by the National Research Corporation’s Consumer Market Guide. In an emergency, people trust University with their care. And now, they can do this with added assurance.

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BEDSIDE READING PROGRAM In cooperation with the March of Dimes, the Special Care Nursery introduced a library and encouragement system for reading to our frailest newborns in the Special Care Nursery while they grow strong enough to go home.

EXCELLENCE IN NURSING REAFFIRMED University’s Magnet designation was reevaluated and approved in 2007, reaffirming the hospital’s status as the only Magnet hospital in Augusta. Magnet, a certification nursing programs receive from the American Nurses Credentialing Center after a stringent application process and review, is the highest honor attainable by nursing programs. University’s Magnet committee leaders helped host the 2007 international Magnet conference in Atlanta.

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LEADING THE STATE IN CLINICAL QUALITY

Nothing is more important than ensuring that our patients receive the highest quality of care attainable. It takes a multidisciplinary team of physicians and staff working in concert to achieve success when your goal is to be among the top 10 percent of hospitals in the country. In 2007, these initiatives reached an unprecedented level of success, reaping amazing beneďŹ ts for our patients. We were recognized at the state and national levels with leadership awards among our hospital peers, and, most importantly, by our community. Some of these honors include: s /FTHESTATESHOSPITALSWITHMORETHANBEDS 5NIVERSITYWASRANKED.OINCLINICALQUALITYBYTHE'EORGIA Medical Care Foundation, the quality improvement organization for the centers for Medicare and Medicaid Services. i University Hospital’s Appropriateness of Care Score is 92.9 percent, compared to the state’s average of 81.6 percent and the national average of 84.5 percent. In fact, University ranks the same as the state of New Hampshire, which has the highest score in the country. i University has been asked by the Georgia Hospital Association to help lead an initiative to improve quality in all the state’s hospitals. s 5NIVERSITY WAS AWARDED A COVETED .ATIONAL 6(! ,EADERSHIP !WARD FOR STRIDES IN TREATING CONGESTIVE HEART failure. s !6(!'EORGIA,EADERSHIP!WARDRECOGNIZED5NIVERSITYSINNOVATIVEAPPROACHTOREDUCINGNOSOCOMIALBLOOD stream infections. s 4HE.ATIONAL2ESEARCH#ORPORATIONRANKED5NIVERSITY.OINTHE!UGUSTA-ETROPOLITAN3TATISTICAL!REAINTHE area of Quality/Safety. s 5 NIVERSITYCONTINUEDITS-ENTOR(OSPITALOUTREACHEFFORTSFORTHE)NSTITUTEFOR(EALTHCARE)MPROVEMENT)()  Hospitals across the country requested information on how University Hospital’s approach to two major quality initiatives improved patient outcomes. University is a Mentor Hospital for the IHI in the areas of Preventing Ventilator Assisted Pneumonia and Deploying Rapid Response Teams, two areas that gained widespread attention last year. As a Mentor Hospital, University volunteered to provide support, advice, clinical expertise and tips to hospitals seeking help with their implementation efforts. Hospitals working together to improve quality is a win-win situation for patients and hospitals.

More than 600 physicians, representing almost every medical and surgical specialty, enjoy medical staff privileges at University Hospital. These dedicated practitioners not only deliver skilled and compassionate care, they serve on University’s governing boards, executive councils, medical staff committees and task forces. As 2007 medical staff president, cardiologist William E. Callaghan, M.D., continued the focus on physician collaboration to maximize clinical quality. These forward-thinking, change-oriented physicians embrace excellence and are mobilized for continuous improvements in care.

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AWARDS AND RECOGNITION

Accolades aren’t everything, but often these recognitions are the result of many employees, physicians, volunteers and board members coming together to create better models of health care delivery. And sometimes, there are individuals who quietly and humbly make a tremendous difference in the lives of patients and our community.

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OTHER AWARDS OF NOTE THIS YEAR INCLUDE THE FOLLOWING: s THE NATIONAL RESEARCH CORPORATION (NRC) named University Health Care System a clear winner of the Consumer Choice Award for 2007-08. This is the ninth consecutive year University has been recognized for best overall quality and image in the Augusta area. The Consumer Choice Award is based on an independent survey of consumers conducted by NRC to recognize the most preferred hospitals in metropolitan areas across the country. University was also a clear leader, scoring signiďŹ cantly higher than any other area hospital, in 29 OFCATEGORIES s UNIVERSITY CONTINUED ITS INTENSE CUSTOMER satisfaction focus while transitioning to the new Hospital Consumer Assessment of Health Plans Survey (#!(03 FORADULTINPATIENTS3TRIVINGTOCONSISTENTLY score in the 90th percentile, the nursing staff launched an aggressive education and communication initiative to remind employees to “Think 10 – Excellence Alwaysâ€? with every interaction with every patient and family member. s UNIVERSITY RECEIVED A VHA GEORGIA LEADERSHIP AWARD FOR WELLNESS WORKS, our employee wellness program. The program, which helps employees improve their health by overcoming modiďŹ able risk factors, has received interest from employers across the CSRA interested in pursuing the same beneďŹ t program for their employees. s OUR VASCULAR LAB gained re-accreditation until 2010 in all ďŹ ve areas of testing. This lab is a particular area of pride – it is the only lab in Georgia, South Carolina and North Carolina to earn this accreditation. Fewer than 2 percent of all vascular labs in the nation have gained this distinction. s JACOB HARPER, a registered nurse in Open Heart Recovery, was named the CSRA nurse of the year at the annual Spirit of Nursing banquet. s UNIVERSITY HOSPITAL’S PURCHASING DEPARTMENT was recognized as an industry leader in Healthcare Purchasing News, naming the department to the “Materials Management Honor Roll.â€? The writer credited University with developing a “short-term plan to solve immediate supply chain needs, but with long-term implications patterned after the best practices of the grocery and retail industries.â€? This is another example of University ďŹ nding innovative ways to streamline operations and reduce costs while improving patient quality. s UNIVERSITY’S CORPORATE COMMUNICATIONS DEPARTMENT RECEIVEDATOTALOFAWARDSINnNINE LOCAL REGIONALANDNATIONALnFROMNOTEDAUTHORITIESINTHEMARKETINGANDCOMMUNICATIONSlELD

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Measuring the Commitment

Our community benefit report is not a spreadsheet of numbers – it is a story about real people. Behind every community benefit number is a person in need of lifesaving medication, a critical procedure or a comforting touch. The benefits provided by community not-for-profit hospitals are indispensable and unique. Following models championed by VHA and the Catholic Hospital Association, University introduced a standardized method for capturing the value and reporting on activities that qualify as community benefit initiatives. We were pleased, but not surprised, to learn through this process that University provides more resources to support qualifying community benefit programs than estimated in the past. The reporting of costs associated with the provision of community benefit services was still voluntary in 2007.

University is a significant contributor to Lamar Medical Center and Belle Terrace Health and Wellness Center, two thriving community clinics.


University’s total cost of uncompensated care delivered with no local funding was $17.4 million, an increase of $600,000 over 2006. This figure includes our costs for the following services: • $14,819,290 for inpatient and outpatient services for indigent and charity patients • $ 1,649,152 to HELP SUPPORT the Lamar Medical Center and Belle Terrace Health and Wellness Center. Included in this figure are funds to open a third community clinic to serve the Druid Park area, support of St. Vincent DePaul Clinic for the homeless and prescription drugs to the people served by these clinics. • $248,404 for Project Access, a program administered by the Richmond County Medical Society that helps meet the needs of people who cannot afford medical care and do not qualify for federal subsidies. Founded in 2001, the program relies on the coordinated volunteer efforts of area hospitals, government agencies and participating physicians. University Hospital provides funds to help sustain this community benefit initiative. Almost every physician who practices at University donates time to see patients for Project Access. • $656,336 for disease management. Having congestive heart failure, asthma or other chronic illnesses can be a frightening experience that can leave a person and his or her family with many questions. University reaches out through coordinated programs to help them manage their disease and improve their quality of life. These programs help patients who suffer from the following chronic conditions: • Congestive Heart Failure. This program served 300 patients last year. Initial examinations, a weekly heart failure clinic, a dedicated 24-hour congestive heart failure line and regular calls from University HealthService Center nurses help patients maintain a more active lifestyle and enhance their overall quality of life. • Asthma/COPD. This program served 226 patients who suffer from asthma or chronic obstructive pulmonary disease (COPD). The staff offers medication management, education and smoking cessation if applicable. Routine follow-up care is scheduled to assist patients in better managing their disease process and improving their quality of life. • Retroviral Disease (HIV). Last year, this program helped people with HIV/AIDS meet their physical and emotional needs by providing comprehensive HIV medical care and access to social services to more than 490 patients. A part-time pharmacy technician helps patients apply for assistance from drug manufacturers and state drug-assistance programs. The program works in partnership with the Richmond County Health Department and refers patients to agencies that provide housing, clothing, furniture and food as well as dental, nutrition and psychological services.

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COMMITMENT TO COMMUNITY HEALTH

More than 11,000 people participated in University’s free community outreach programs in 2007. Whether it’s prenatal education, cardiovascular screenings or early detection of cancer, we listen to area residents’ requests for information and develop programming to serve identified needs. These programs included: COMMUNITY EDUCATION. 1,950 people took part in monthly physician-led education programs on a variety of medical topics. Physicians from several different specialties made presentations to capacity crowds on conditions experienced from infancy into the senior years. Physicians interacted with the attendees, answering questions and offering guidance that helped participants take a more proactive and prepared approach to their medical care and wellness. SCREENINGS.   PEOPLE TOOK EARLY DETECTION TO heart by participating in University’s free screenings. They included: s Heart Month Health Fairs. More than 1,450 area residents attended one of three Heart Month Health Fairs University sponsored in partnership with area Dillard’s stores and WRDW News 12 during February. Participants received free blood pressure readings, glucose testing and lipid profiles, as well as heart health information. More than 70 percent of the  PEOPLEWHOREQUESTEDLIPIDPROlLESHADRESULTS placing them at risk for cardiovascular disease. s Prostate Specific Antigen (PSA) screenings. 1,685 men received free PSA blood tests at four CSRA Lowe’s stores in partnership with News

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Channel 6, and 105 of those screened in September were referred to a physician for follow-up because of abnormal results. s WJBF Expo. University was major a sponsor of the local ABC affiliate’s health and wellness fair at the James Brown Arena in October. For the more than 4,500 attendees from across the CSRA, University offered complete lipid profiles, blood sugar and bone density testing, body mass index and body fat calculations, physician referrals and other health information. s Skin cancer screenings. Dermatologists who practice at University donated their time to screen 78 people for skin cancer in May. SPECIAL EVENTS. 5,800 people attended Universitysponsored special events in 2007 that promote health and wellness. They included: s Cancer Survivors’ Day. 400 people attended our annual Cancer Survivors Day luncheon in June at the Doubletree Hotel Augusta and were inspired by author and motivational speaker Florence Littauer. s Back-to-School Festival. This annual event cosponsored by the Columbia County Board of Education attracted more than 700 students and

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their parents to Evans High School in August. The festival helps prepare families for the upcoming school year by providing pertinent school and health information. s Diabetes Expo. Last year’s 21st annual expo attracted 500 men and women of all ages. This popular event in November included diabetes testing, information, education and cooking demonstrations to assist people with diabetes and their families with better management. This chronic disease plagues record numbers of people in our region. s Breast Cancer Awareness Month. An estimated 2,200 people attended University Health Care Foundation’s Miracle Mile Walk and other breast cancer awareness community education events in October. The seventh annual walk held at Augusta #OMMON RAISED MORE THAN   TO BENElT University’s Breast Health Center, to include free mammograms for women who lack the ďŹ nancial resources or insurance usually required to access this potentially lifesaving screening. WEB SITE. Record numbers of people turned to University’s revamped Web site, www.universityhealth. org, for health information in 2007. The site, easily one of the most robust and active local sites, logged NEARLYMILLIONHITSnANAVERAGEOFMILLIONPER month. For the year, there were 1.9 million visits averaging more than 9 1/2 minutes. Users were able to pre-register for an admission or procedure, research a disease or condition, learn about medical procedures, get information about University-sponsored events and screenings and get driving directions and maps to University facilities. EATING WELL WITH KIM. University and WRDW News 12 continued its popular Eating Well with Kim segment on Midday at noon each Monday, Wednesday and Friday with host Tom Campbell and University Registered Dietitian and CertiďŹ ed Diabetes Educator Kim Beavers. We ended 2007 with more than 4,000 subscribers enrolled in the program’s recipe club. HEALTHSERVICE CENTER. University’s HealthService Center, which includes ASK-A-NURSE, celebrated 16 years of service by logging more 156,000 calls in 2007 from people throughout the region that had medical questions, needed help ďŹ nding a physician or were seeking other health-related assistance. These tele-health registered nurses are available 24 hours a day, seven days a week.

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BREAST HEALTH. University continued its ďŹ ght against breast cancer through the Breast Health Center that offers the following services to women in the CSRA: s Breast Health Center. The staff of the area’s ďŹ rst and only comprehensive Breast Health Center had more than 12,000 patient encounters in 2007. This includes free mammograms for more than 500 underserved women in our community. This is made possible through the support of the Foundation, the Volunteer Board of University Health and a $50,000 grant from funds raised by the sale of Georgia license plates supporting breast cancer outreach. s The area’s only Mobile Mammography Unit. This unit hits the road almost every weekday visiting employers, community centers, hospitals, health departments and area Dillard’s stores within a 25-county radius of University Hospital. More than 4,000 mammograms were performed on the unit in 2007, and 15 breast cancers were discovered. The unit offers convenience, the greatest barrier to women getting this potentially lifesaving test. s Buddy Check 6. University Hospital, Dillard’s and WJBF News Channel 6 continued the ďŹ ght against breast cancer through the Buddy Check 6 program. The program provides education materials and programming that stress the importance of early detection of breast cancer and encourage regular breast self-exams.

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IMPROVING ALL STAGES OF LIFE

The nationally recognized Brandon Wilde Life Care Community looked to the future in 2007 with strategic planning for a major expansion. BRANDON WILDE encourages people to live as independently and actively as they wish, secure in the knowledge that additional support and services are available should they need them. In addition to independent living, Brandon Wilde offers assisted living and skilled nursing care, including Alzheimer’s and dementia care, in its licensed health center. KENTWOOD. Longtime employee Nancy Powell was promoted in 2007 to administrator of this extended care facility where the staff strive to make residents feel at home and part of an extended family during their stay. This facility offers residents the choice of maintaining an independent lifestyle with assistance available for daily activities such as bathing, grooming, dressing and medication supervision. People who have more serious health needs and require the structured supervision of a nursing home are cared for by registered nurses, licensed practical nurses and patient care aides in three adjacent skilled nursing wings. Improvements to the facility last year include exterior repaving, lighting and landscaping for the safety and beneďŹ t of visitors. WESTWOOD. University’s Westwood facility offers residents a comfortable environment designed to enhance their self-image and preserve their personal dignity. Westwood’s separate Alzheimer’s Unit allows caregivers to speciďŹ cally focus their care plans and group activities on the special needs of these patients. The primary goal of new administrator Keith Austin is to maintain patients’ present level of function and try to improve the ability of patients and families to assist with the routine daily care in a controlled setting. UNIVERSITY HOME HEALTH. U.S. Rep. Gresham Barrett, R-S.C., visited the home of a University Home Health patient to see the beneďŹ t of home care services and talk with advocates about looming Medicare cuts to home health agencies that could threaten access to services. “I fully support this program, and I’ve seen the successes. I saw it today,â€? Mr. Barrett said. Nurses with University Private Duty Nursing and Home Health made  VISITSTO PATIENTSIN

Richard J. Kisner, a health care executive with more than 25 years of progressive management experience in continuing care organizations, was named president of the nationally acclaimed Brandon Wilde Life Care Community. Mr. Kisner, who comes to Brandon Wilde from Honey Hill Care Center, a 150-bed skilled nursing facility in Norwalk, Conn., replaced Brandon Wilde’s first president, Rosie Messer.

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University works cooperatively with area schools to train the future’s health care professionals.

TEACHING TOMORROW’S CAREGIVERS

University makes significant commitments of time and resources to local technical schools and colleges to ensure we are educating and training the health care professionals that will be needed in the future. We also work cooperatively with students and graduates through scholarship programs, internships and mentoring.

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University trains the region’s leading Allied Health professionals in the ďŹ elds of radiography, dietetics and cardiovascular technology. In 2007, University invested nearly $1 million in these University-based programs that are highly respected across the country. Students in these programs consistently excel on their licensing and certiďŹ cation exams and receive employment offers from the nation’s leading health care providers. s (!229 4 (!20%2 *2 -$ 3#(//, /& #!2$)!# !.$ 6!3#5,!2 4%#(./,/'9 The 10 students who comprised the 14th graduating class completed more than 1,000 hours of specialized clinical training at University Hospital, local hospitals and in physician ofďŹ ces. The school is a cooperative program where graduates receive a degree in cardiovascular technology after extensive training, including didactic and clinical instruction. The school was only the seventh in the nation to receive accreditation for its three tracks, and the ďŹ rst to offer two pathways toward a degree – associate and bachelor. In 2007, the program introduced Web-enhanced and online classes for CVT students, and they also received their re-accreditation for 10 years, which is only accomplished by the most elite programs. s 34%0(%. 7 "2/7. -$ 3#(//, /& 2!$)/'2!0(9 The 20th class of the Stephen W. Brown School of Radiography graduated in June with 10 students. The 24-month certiďŹ cate program is accredited by the Joint Review Committee on Education in Radiologic Technology. The school adheres to the American Society of Radiologic Technologists curriculum, which ensures quality education and sound knowledge and ethics for practicing in the workplace. Since its inception 25 years ago, the school touts a 100 percent pass rate FOROFTHEYEARSFORTHE.ATIONAL2EGISTRY.OTONLYDOTHESTUDENTSRECEIVEAQUALITYDIDACTICCURRICULUM but must complete more than 2,000 clinical hours of supervised clinical rotations at University Hospital. Senior students are eligible for two scholarships available through the Stephen W. Brown, M.D., School of Radiography Endowment through University Health Care Foundation. s !5'534! !2%! $)%4%4)# ).4%2.3()0 In June, the 26th graduating class of 12 dietetic interns successfully completed their 44 weeks of supervised practice in clinical, community and food service management rotations. PARTNERING WITH ACADEMIA. Always looking toward the future, University Health Services Board approved a partnership with Augusta State University to help ensure our community will have nurses. The program PROVIDES TOFUNDTWONURSINGFACULTYPOSITIONSOVERTWOYEARS DOUBLING!UGUSTA3TATESSTUDENTNURSING enrollment from 50 to 100. The college is delighted with this partnership that pairs them with the only Magnet hospital in Augusta. In 2007, University also satisďŹ ed the funding of two full-time masters level faculty members for Aiken Technical College’s associate degree in nursing program. MEDICAL SCHOLARSHIPS. Seventeen medical students, resident physicians and health care workers were honored with $1,000 scholarships from the Daniel B. Sullivan, M.D., Endowment of University Health Care Foundation. Nine others received scholarships from anonymous donors. Dr. Sullivan, who served as University’s chief of surgery for 17 years, was instrumental in founding University’s inpatient cancer program, St. Joseph Hospice and the Georgia Radiation Therapy Center. Dr. Sullivan’s colleagues started this endowment to honor his teaching legacy. NURSING SCHOLARSHIPS. Through University Health Care Foundation, the University Hospital Nurse Alumni Association awarded $1,000 scholarships to 27 nurses at its May 2007 luncheon. This assistance will help nurses further their education and obtain a higher level of certiďŹ cation to care for patients.

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Since 1949, hundreds of men and women of all ages have found fulfilling volunteer positions and provided much-needed services at University Hospital. From laying the groundwork for an active, viable program in the late 1940s to accepting the challenge of creatively meeting today’s ever-changing health care needs, volunteers at University Hospital are recognized leaders in their field. They are well trained and confident in their positions. Whether assisting patient care departments or being involved in fund-raising and organizational efforts, University volunteers make

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an impact on our community through their hard work and commitment to making a difference in the lives of patients and their families. The Volunteer Board of University Health continues to be a generous source of philanthropy to support patient services. In addition to their financial support, our Volunteers visit new mothers – more than 2,400 in

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2007 – through the Born to Read program, distributing books and information packets and stressing the importance of reading to their babies from birth throughout their childhood.

In 2007, the Volunteer Board paid $100,000 toward a total $500,000 pledge to the Foundation’s capital campaign. The group also pledged an additional $415,020 for the following:

4HERE ARE MORE THAN  VOLUNTEER SERVICE AREAS IN the University system. The variety of assignments is based on the volunteers’ talents, abilities and interests as well as the hospital’s needs. In 2007, the Volunteer Board hosted 75 – a record-setting number – of Junior Volunteers between 14 and 18 years of age. These mature teens spent their summer gaining valuable health care experience.

s  5NIVERSITY(EALTH#ARE&OUNDATION s  6ENDINGRENOVATION s  &OOD#OURT#HICK lL !EQUIPMENT s  .EW5NIFORM3HOP s  .EW6OLUNTEER"OARD3UITEFURNISHINGS

The 2007 Board, led by President Judy Shurtleff, DONATED A TOTAL OF   HOURS OF SERVICE LAST year through University Hospital programs. Other ofďŹ cers were Helen Crews, president-elect; Colin Gordy, vice president; Janet Smith, treasurer; Mary Logue, recording secretary; Doreen Wetherington, corresponding secretary; and Carole Nelson, past president and nominating chair.

Honored during their annual program were volunteers Vicki McKnight for 6,000 cumulative hours, Florence Ramsay for 5,500 hours, Kathryn Spears for 5,000 hours, Mary Oglesby for 4,000 hours and Ann Chumley FOR HOURS Volunteer Board ofďŹ cers sworn in for 2008 were: Helen Crews, president; Alice Outlaw, president-elect; Christy Jones, vice president; Janet Smith, treasurer; Mary Logue, recording secretary; and Doreen Wetherington, corresponding secretary.

Aside from the invaluable gift of their time and experience, the Volunteers also purchase valuable equipment for the hospital and distribute funds to serve patient needs often identiďŹ ed by staff members. Their projects in 2007 totalled $146,000 and included: $20,999 Glidescopes for Open Heart Recovery $17,735 Celebrations! Gift Shop construction $13,945 Patient Care Services Fund $10,000 Breast Health Center $10,000 Tree of Love donation $9,694 Born to Read program $8,827 Health Central equipment $8,448 Dinemap monitors for inpatients $7,921 Cardiopulmonary Rehab equipment $6,472 Child Care Center playground equipment $5,945 Shumsky pillows for open heart surgery patients $5,474 Lymphedema Fund $4,800 Diabetes Testing Fund $4,500 Women’s Center patient calendars $2,211 New Outpatient Center information desk $2,000 Breast Health Boutique refurbishment $1,501 Emergency Room Fund $1,383 Coffee cart for visitors and patients’ families $1,000 Westwood nursing home $1,000 Blood drive fund $892 Needlework projects $500 Rape Crisis $162 Arthritis Support Group

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PLANTING TREES

There is an analogy used by health care futurists that talks about the importance of planting trees that the current “groundskeepers� will never have the pleasure of sitting under. Planning for the future of health care – planting trees for generations to come – is a role taken seriously at University. OUTPATIENT CENTER. In July, University opened its new Outpatient Center, marking Phase 1 completion of a project that is the largest in the hospital’s history. The momentous occasion was marked by a ribbon cutting, dedication ceremony and tours attended by several hundred community leaders, employees, physicians and volunteers. Creating a second front door and moving parking and registration closer to the actual delivery of services created a more accessible, coordinated and overall positive outpatient experience for the more than 200,000 outpatients who enter our doors each year.

Some features of the center include: s !NEWLYEXPANDEDmATPARKINGLOTRIGHTOUTSIDETHE front door dedicated to the Outpatient Center, with wheelchair assistance and Security attendants. s ! DEDICATED PARKING AREA FOR PATIENT DROP OFF AND pick-up. s !GREETERTOASSISTPATIENTSWITHDIRECTIONS s ! CALL AHEAD SERVICE FOR PATIENTS WITH STANDING laboratory orders so they can call and let the staff know what time they are coming, and the staff will pull their paperwork and have everything ready when they arrive. s .EWMECHANICALBEDSINTHEPRE OPTESTINGAREATHAT can be lowered or raised for added patient comfort and convenience. s 3EVENREGISTRATIONAREASONTHESECONDmOORTOHELP expedite paperwork. s 6OLUNTEERSTOHELPWITHDIRECTIONSORSERVEASESCORTS to the service areas. s /N THE HORIZON ARE COMPUTERIZED KIOSKS WHERE patients who prefer can register themselves or complete other transactions such as bill pay or bill tracking. The new Outpatient Center was dedicated to University Hospital employees who donated more than $800,000 to University Health Care Foundation’s capital campaign in support of the project. CARDIOVASCULAR CENTER. University held a topping out ceremony in August to commemorate the hanging of the ďŹ nal beams of steel on its new Cardiovascular Center. Since then, the center has taken shape with amazing speed and clarity, changing the shape of Augusta’s medical skyline. University employees who took part in the center’s planning process signed the beam, which had been painted white for the ceremony. Kyle Howell, Vice President of Support and Facilities Services, then offered

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brief comments thanking employees for their support of the project and their dedication to keeping patients’ best interest at the forefront during the planning process. 4HECENTER THElNALPHASEOFAMILLIONRENOVATION ANDEXPANSIONPROJECTTHATBEGANIN ISEXPECTED to open early in 2009. The 188,000-square-foot, facility, the only one of its kind in the region, will include: s  5NIVERSAL 0ATIENT 2OOMS THAT TRANSFORM FROM acute-care units to homelike general medical rooms to care for patients at every level in their recovery so they don’t have to be moved. They will also integrate patient communication, education and entertainment THROUGHAmAT SCREENSYSTEMDESIGNEDFORWATCHING TV or viewing digital test results with physicians. Family zones in each room will allow relatives to take part in the healing process. s 0ATIENTBEDSTHATTRANSFORMINTOROLLINGCHAIRS s 3TATE OF THE ART CARDIOVASCULAR DIAGNOSTIC AND

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treatment options under one roof. s % XPANDED AND RENOVATED OPERATING ROOMS THAT connect to the Coronary Intensive Care Unit. s #UTTING EDGE#ARDIOPULMONARY2EHABILITATIONFACILITY s $IABETES3ERVICES s 3ECURED DEDICATED PARKING LOT WITH WHEELCHAIR assistance. 4HEBUILDINGWILLOPENWITHFOURmOORS BUTHASBEEN DESIGNED TO SUPPORT THREE ADDITIONAL mOORS WHERE physician ofďŹ ces could be located in the future. LABORATORY. University’s inpatient Laboratory was UPGRADED EXPANDEDANDMOVEDTOTHETHIRDmOORIN to better accommodate the volume, scope and intricacy of work. University’s Laboratory received high marks by the College of American Pathology, the American Association of Blood Banks and the Food and Drug Administration for its appearance, cooperation between hospital departments, customer service and progressiveness.

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/ COMMUNITY BENEFIT REPORT

EVANS CAMPUS

University Health Care System has a long-standing commitment to Columbia County. More than 20 years ago, University invested in a 68-acre parcel in Evans, anticipating the county’s growing health care needs. Since then, University’s Evans Campus has grown to include Brandon Wilde, a nationally recognized retirement community; a Sleep Center; Prompt Care; Occupational Medicine Services; four Professional Centers; a Speech and Hearing Center; and more than 20 private practice physician groups. As Columbia County’s population grows, so does University’s commitment to serve this community. For patients who prefer to receive their outpatient services closer to home, 2007 was an exciting year. It included:

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OPENING OF THE EVANS IMAGING CENTER AND PROFESSIONAL CENTER, and parking structure. The state-of-the-art Evans Imaging Center offers digital mammography, Magnetic Resonance )MAGING -2) #OMPUTERIZED 4OMOGRAPHY #4 scanning, Ultrasound, X-ray and Fluoroscopy. All images are secured in digital storage through the 0ICTURE !RCHIVING 3YSTEM 0!#3 WHICH MEANS ALL images are available instantly and can be seen by private physicians from anywhere they have secure internet access – often saving valuable time in beginning treatment. OfďŹ ce space in Professional Center 4 is ready to be completed per the speciďŹ cations of interested physicians. The building, which features the Evans Towne Center style of architecture, is 60,520 square FEET AND WAS A  MILLION INVESTMENT )T FEATURES a covered walkway to the neighboring Professional #ENTERANDA SPACEPARKINGSTRUCTUREn#OLUMBIA County’s ďŹ rst.

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OPENING OF THE SURGERY CENTER OF COLUMBIA COUNTY. Located in the heart of University Health Care System’s Evans campus, the Surgery Center of Columbia County provides a convenient, safe and sophisticated alternative to the traditional hospital experience. Patients receive highquality surgical and gastroenterology care and are able to return to the comfort of their home the same day. The freestanding surgery center is a joint venture between a group of experienced physicians and University Health Resources. Four spacious surgical suites are equipped with state-of-the-art technology and staffed by skilled and experienced nurses, technicians and physicians. POPS! UNDER THE STARS. In our fourth year, and despite threatening weather, more than 2,000 people attended this free Augusta Symphony 52nd season ďŹ nale that featured a free outdoor concert on the grounds of University’s Evans Campus.

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MAXIMIZING NEW TECHNOLOGY

University Health Services Board approved more than $21.5 million in capital equipment and hospital upgrades in 2007. These projects do not include costs of current renovation and expansion projects downtown or in Evans.

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SOME OF THE MOST SIGNIFICANT CAPITAL EXPENDITURES INCLUDED: INFORMATION SYSTEMS UPGRADES. A signiďŹ cant portion of University’s capital investment in 2007 was related to a state-of-the-art information system that is designed to support all of our clinical quality initiatives. Multiple initiatives include a Picture Archival and #OMMUNICATIONS3YSTEM0!#3 STORAGEUPDATE0!#3HAS virtually eliminated ďŹ lm in health care testing and added many advantages – immediate availability of a superior image that can be viewed simultaneously by more than one person involved in the patient’s care from the ofďŹ ce, hospital or home. Another vital Information Systems update was made by adding the Kronos integrated scheduling and payroll system to improve efďŹ ciency and add multiple tracking and data options. $3.2 million.

ENDOVASCULAR SUITES. Allows a new dimension of care in the Operating Room suites for hybrid procedures, three-dimensional anatomy for more complex procedures and paves the way for future demands of advanced vascular surgery. $1.1 million.

INTEGRATION FOR THE NEW OPERATING ROOMS. Ceiling mounts for all-digital technology ALLOWSFORAFREEmOORANDBESTPATIENTACCESSIBILITYAT all times in these new expansive rooms. $1.5 million.

SPACELAB MONITORS AND MULTIGAS ANALYZERS. These multi-parameter specialty units deliver superior monitoring performance in patient care units and can be customized to match the level of each patient’s acuity. $981,000.

DAVINCI SURGICAL ROBOTICS SYSTEM. State-ofthe-industry minimally invasive laparoscopic robotic surgery allows for a true three-dimensional view and sharper image. $1.2 million. DIGITAL CARDIAC CATHETERIZATION LAB REPLACEMENT. Upgrade provides cardiologists with real-time, three-dimensional pictures of the heart, arteries and surrounding anatomy in seconds. $1 million. FLOUROSCOPIC AND ULTRASOUND UNITS FOR RADIOLOGY. This general-purpose equipment is capable of performing all routine x-rays such as those of THECHEST SPINEANDEXTREMITIES ANDmUOROSCOPICEXAMS such as upper GIs and Myelograms. They are the core of any Radiology Department. $1.1 million.

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REPLACEMENT PATIENT BEDS. Replacement of 100 patient beds in the medical/surgical units added the industry’s standard for pressure relief mattresses, more accurate bed scales, increased weight capacity to accommodate 500-pound patients, mechanism for helping patients elevate to a sitting position and IntelliDrive for staff to move beds more easily and quietly through hallways. $1.2 million.

SERVICE ELEVATOR MODERNIZATION. Complete elevator upgrades including all new safety features, interior lighting, 24-hour monitoring, infrared door sensors and improved reliability. $760,000. PALLIATIVE CARE UNIT RENOVATION. New equipment, furnishings and renovation of the 7 West patient area to accommodate this innovative new eightbed unit for patients with chronic diseases. $678,437. CAMPUS SECURITY ENHANCEMENTS. New security cameras, door locks, alarms and an upgraded identiďŹ cation badge system increased safety of patients, visitors and employees. $192,000.

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/ COMMUNITY BENEFIT REPORT

5.)6%23)49(%!,4(#!2%&/5.$!4)/.s3500/24).'4(%-)33)/.

University Health Care Foundation is a not-for-proďŹ t charitable organization whose purpose is to raise funds to support the mission of University Health Care System. The Foundation was led in 2007 by volunteer Chairman Thomas E. “Ernieâ€? Sizemore, vice president of Regent Security Services, and a host of community leaders who serve as board members. All of these people donated their time, resources and talents to help fulďŹ ll the mission of University Health Care System. Mark Wills, a Foundation board member since 2000, is poised to take the reins as chairman in 2008. He is senior vice president of Georgia Bank and Trust. University Health Care Foundation is an important part of University’s heritage and success as a health care system. As the philanthropic arm of University Health Care System since 1978, the Foundation has helped provide innovative services and projects that truly make a difference. At the end of 2007, the Foundation surpassed the goal of its capital fundraising campaign WITH  MILLION n THE LARGEST CAPITAL FUNDRAISING effort in the history of the hospital and the state of Georgia outside of Atlanta. The outpouring of support from this communityinspired campaign was co-chaired by Randolph R. Smith, M.D., and Wyck A. Knox Jr. The overwhelming support of residents conďŹ rms the important role of University as a valued community resource. It also reafďŹ rms that the community entrusts University to guide the future of health care delivery in this region. There were several leadership gifts that set the stage for this campaign to be successful. Those came from: s 4HEESTATEOF&RANK3$ENNIS*RTHROUGHHISCHILDREN s 4HE+NOXFAMILIESOF4HOMSONAND!UGUSTA s 4HE6OLUNTEER"OARDOF5NIVERSITY(EALTH s 5NIVERSITY(EALTH#ARE3YSTEM%MPLOYEES s !UGUSTA0LASTIC3URGERY!SSOCIATES s #ARDIOVASCULAR!SSOCIATESOF!UGUSTA s #ORPORATEDONORSINCLUDING7ACHOVIA"ANK 3UNTRUST Bank of Augusta, Georgia Bank & Trust, Queensborough National Bank & Trust and Bank of America The campaign, launched in June 2005, is in support OF 5NIVERSITY (OSPITALS  MILLION RENOVATION and expansion project. This fundraising initiative helps support all the extra amenities that ensure the Cardiovascular Center, Surgical Suites, Outpatient

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Center and the other renovations are state-of-the-art, patient and family focused and world-class in facilities and technology. In addition to a tremendously successful capital campaign, the Foundation’s signature events and ONGOING PROJECTS CONTINUED TO mOURISH IN  WHILE adding new and unique ventures. These included: s TREE OF LOVE. University Health Care Foundation partnered with area banks, the Volunteer Board of University Health, Chick-ďŹ l-A at Augusta Exchange, SRP Federal Credit Union and University Health Federal Credit Union to raise $46,000 for the 14th Annual Tree of Love campaign. The campaign supports three children’s programs – Camp Whispering Wind Academy for children with asthma, Camp Juliet for children with diabetes and University Hospital’s Speech and Hearing Center, which offers services for children struggling to hear or speak. s JERNIGAN MEMORIAL GOLF TOURNAMENT. The Foundation’s 22nd tournament that memorializes Harry W. Jernigan Jr., is the CSRA’s largest fundraising tournament played on the three courses of Woodside Plantation in Aiken. A record-setting  TEAMS IN  RAISED   4HE &OUNDATION was fortunate to have celebrity player and speaker Dwight D. Lewis, a former Dallas Cowboy football player, play in the tournament and sign autographs. Since its inception, the tournament has raised more than $1 million for cancer patients and cancer-related services at University Hospital. s CAMP JULIET. This event allows children age 6-17 with type 1 diabetes to enjoy an authentic camping experience at Camp Daniel Marshall in Lincolnton, Ga. Complete with canoeing, archery and cabins, attendees have the added advantage of shared experiences and education by diabetes specialists who volunteer their TIME)N OFTHECAMPERSWEREDEPENDENT on insulin pumps, which probably would disqualify them from being able to attend any other camps.

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27

s WHISPERING WIND ACADEMY. Thirty-four children who suffer from asthma and their families received special training on management of the disease in a fun environment at Fort Discovery. After lunch, participants received free passes to spend the afternoon exploring the center’s many hands-on exhibits. Earlier in the year, the Foundation sponsored a dinner and a movie for 110 children with asthma and their families. This fun event also included a physician presentation and counseling. Each participant received free peakmOW METERS FOR MONITORING AND AEROCHAMBERS FOR more effective medication administration. s BETH HAMILTON FAMILY RESOURCE CENTER. In February, the Foundation dedicated the Beth Hamilton Family Resource Center in honor of Mrs. Hamilton, a colon cancer survivor. Dan Hamilton, her husband, orchestrated the surprise dedication ON HER BIRTHDAY 4HE CENTER ON THE SIXTH mOOR OF the hospital, helps provide families going through cancer treatment with some comfort and access to educational resources. s THE 15TH ANNUAL ART PATCHIN JR. CELEBRATION. The more than 275 people in attendance enjoyed the festivities while memorializing Mr. Patchin and supporting the endowment for cancer care established in his name. Medical Oncologist S. -ICHAEL3HLAER -$ STARTEDTHEENDOWMENTIN in memory of his patient who lost his health insurance during his battle with the disease. The event raised  IN s 1818 SOCIETY. In 2007, the Foundation held its second and third 1818 Society events to honor the Foundation’s sustaining donors. The ďŹ rst event, held in February at the Augusta Museum of History, was attended by more than 150 donors, many of whom wore 19th

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century costumes. It was decided that the date would be changed to December for the third event, and was hosted in the lovely holiday decorated home of longtime Foundation member and hospital trustee Levi W. Hill III. Individuals who make an annual tax-deductible donation of $500 or $1,000 for corporations are offered memberships in the 1818 Society. s SECOND ANNUAL YOUNG PHILANTHROPISTS. The Foundation hosted the Second Annual Young Philanthropists Event Oct. 5 at the clubhouse at River Island. Young adults from their 20s to “40ishâ€? attended this year’s tailgate party themed event to learn more about philanthropic opportunities with University Health Care System. The beneďŹ t raised $14,000 for the Living Gestures Endowment for cancer services. ENDOWMENTS. The Foundation has a tradition of touching peoples’ lives through endowments. From a charitable standpoint, endowment funds assure longterm ďŹ nancial stability. Through endowments, assets are irrevocably set aside for the future of services and programs provided by and through University Health Care System. The Foundation has more than 100 endowments created to beneďŹ t causes ranging from community health outreach to diabetes family support. The following endowments were established in 2007: s THE LIVING GESTURES ENDOWMENT was established by Robert and Wren Moody to provide funds for ostomy patients, people diagnosed with cancer, patient advocacy programs, awareness activities or staff and physician training. s THE GAIL HEATH PERRY ENDOWMENT was established by her family to provide wigs, breast prosthetics and other breast cancer related needs for patients with limited resources.

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CHARITABLE GIVING

Every dollar raised through philanthropy frees additional resources for University Health Care System to invest in new equipment and technology, and contributes to the community hospital’s long-term viability. Philanthropic gifts are essential to University meeting its mission of caring for people throughout the Greater Augusta area.

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UNIVERSITY HEALTH CARE FOUNDATION, INC. STATEMENT OF ACTIVITIES FOR 2007 Consolidated Statement of Operations* Year Ended December 31 Revenues, Gains and Other Support Donations Building/Land Donations Pledges Grant Revenue Gifts-in-Kind Dues & Fees Interest Investment Interest Investment Dividends 2EALIZED'AIN,OSS ON)NVESTMENTS 5NREALIZED'AIN,OSS ON)NVESTMENTS Sale of Real Estate Other Income

Unrestricted $181 

Temporarily Unrestricted  

Restricted  

270,868 61,272

77,686

27,995 29,084 520,824 491,896 4,451,892   

21,041

88,567



TOTAL $1,052,023 0 348,589 61,272 88,567 49,036 29,084 520,824 491,896 4,451,892 (3,955,424) 0 93

Net Assets Released from Restrictions: Satisfaction of Purpose Restrictions Satisfaction of Time Restrictions

  

  

Total Revenues, Gains and Other Support

  

1,558,271

Expenses and Losses: Support Expenses: Salaries and BeneďŹ ts Special Activities Other Operating Expenses Total Support Expenses

  21,695   1,086,661

673,085 21,695 391,881 1,086,661

Total Support Expenses

1,086,661

1,086,661

Contributions to AfďŹ liated Organizations Revaluation of Annuity Payment Liability

   119,505

1,097,535 119,505

  

2,303,701

Total Expenses, Losses and Contributions

0

447,010

3,137,852

Excess Revenue Over Expenses Equity Transfer to/from UHS Equity Transfer between Classes Change in Net Assets Net Assets Prior Month/Year

     526,215   89,447

1,558,271

447,010

       

1,284,517      

834,151 500,839 0 1,334,989 30,739,417

NET ASSETS DECEMBER 31, 2007

($54,630)

$12,778,136

$19,350,900

$32,074,407

* unaudited

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IMPROVING EFFICIENCY

Declining reimbursement, increasing bad debt, an aging patient population and an unpredictable economy presented some ďŹ nancial challenges this year, but University employees, physicians and board members rose to the challenge and posted signiďŹ cant accomplishments. University ended 2007 with remarkable strength, which is representative of not only strong ďŹ nancial management, but also growth in consumer preference, increased market share, enhanced clinical quality and improved patient satisfaction. Eight of 14 statistical indicators in 2007 compared better than Moody’s Investors Service A or AA rating. New contracts with United and Blue Cross pave the way for future revenue. ,ASTYEARSREVENUEINEXCESSOFEXPENSESTOTALSMORETHANMILLION DUEINPARTTOWISEINVESTMENTSCATEGORIZED as non-operating revenue. But even more encouraging is that income from operations – the system’s core business of taking care of patients – also exceeded budget. A not-for-proďŹ t community hospital like University exists solely to serve the community. There are no stockholders to beneďŹ t from our excellent ďŹ nancial performance. Instead, University’s income in excess of operating cost is reinvested back into its facilities and equipment, its people and community beneďŹ t programs like those outlined in this report. That’s the reason why a positive bottom line is something worth celebrating.

UNIVERSITY HOSPITAL REVENUE AND EXPENSES 4RENDED2EVENUEAND%XPENSES$OLLARSIN-ILLIONS

308.3

2003

Net Operating Revenue Operating Expenses

298.0 2004

329.6 313.2

2005

361.1 343.0

2006

405.8 377.9 403.1

2007

382.3 0

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100

200

300

400

500

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UNIVERSITY HOSPITAL SERVICE INDICATORS 2007

2006

2005







21,685

22,100

21,140

 

 

2,828

Emergency Department Registrations

70,611

76,245

74,176

Prompt Care/Occupational Medicine Visits

 

 

 

Home Health/Private Duty Visits

60,507

58,967

 

!VERAGE$AILY#ENSUSACUTEONLY Inpatient Admissions Births

BIRTHS Trended Births

INPATIENT CENSUS Trended Average Daily Census 2003

326 309

2004

321

2005 2006

331

2007

00

327

150

200

250

300

2003

2,956

2004

2,867

2005

2,828

2006 2007

3,222 3,179

1 000000 1357 142857 1714 285714 2071 428571 2428 571429 2785 714286 3142 857143 3500 00 350 00

David A. Belkoski accepted the position of Chief Financial Officer of University Health Care System, replacing Robert M. Taylor, who retired after 36 years of service. Mr. Belkoski, a certified public accountant with more than 20 years of health care experience, joined University in 1999 as Vice President of Finance.

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UNIVERSITY HEALTH, INC. CONSOLIDATED STATEMENT OF OPERATIONS

Year Ended December 31

UNRESTRICTED REVENUE AND OTHER SUPPORT

2007

2006

  

$419,060,090

Other Operating Revenue

  

  

Net Assets Released from Restriction

  

 

$437,699,480

$438,355,593

2007

2006

  

$195,771,595

Other Operating Expenses

159,115,987

  

Depreciation

  

  

Provision for Bad Debt

  

29,910,917

Interest

  

  

Change in Fair Value of Swap

2,111,417

41,686

$416,365,458

$411,977,615

Income from Operations

$21,334,022

$26,377,978

Other Income: Investment Income

$23,847,968

$22,662,812

EXCESS OF REVENUES AND OTHER SUPPORT OVER EXPENSES

$45,181,990

$49,040,790

Net Patient Service Revenue

Total Unrestricted Revenue and Other Support

EXPENSES Salaries and BeneďŹ ts

Total Expenses

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PARTNERS IN WORKFORCE DEVELOPMENT

Most people don’t think of hospitals beyond the critical role they play in ďŹ lling the area’s health care needs. However, hospitals, and especially well-coordinated health systems like University’s, also have a substantial affect on the local and state economy. As the ďŹ fth largest employer in the Augusta metropolitan area, University has a major impact on both the local and STATEECONOMIES5NIVERSITYEMPLOYSMORETHAN MENANDWOMEN NOTINCLUDINGCONTRACTEDEMPLOYEES!LSO each of the 600-plus physicians who practice at University are small employers who create thousands of additional jobs within the health care ďŹ eld. University plays a vital role by keeping the area workforce healthy and productive, but it also brings money into the community through third-party payments, and keeps dollars circulating through the local economy through the purchase of utilities, supplies and other goods and services. Based on a formula from the Georgia Hospital Association, the total impact of University Health Care System in 2007 was close to $1 billion.

University Health Care System Economic Impact 2007 (Based on UHI Financial Statement) 2007 4OTAL$IRECT%XPENDITUREEXCLUDINGPAYROLL Georgia Output Multiplier Total Output/Income Generated Hospital Payroll and BeneďŹ ts Georgia Earnings Multiplier

   2.4618 $550,426,678    1.9262

Total Household Earnings Generated

$371,329,708

TOTAL ECONOMIC IMPACT

$921,756,386

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/ COMMUNITY BENEFIT REPORT

FOUNDATION

2007 Board of Directors Charles J. Anderson

Eric J. Holgate, R. Ph.

Marty Rutkowski

Patrick G. Blanchard

Jed W. Howington, MD

Natalie Schweers

Remer Y. Brinson III

Jerry W. Howington, M.D.

John R. Scott

Perera A. Brodie III

Aurelia S. Jernigan

M. Brannon Sell

Michael M. Brown

Sheila V. Kamath

Nan H. Shaefer

A. Bleakley Chandler Jr., M.D.

James L. Kendrick

T. Stan Shepherd

Susan H. Chandler

Deborah Klassen

S. Michael Shlaer, M.D.

Cheryl M. Cheek

Catherine D. Knox

Jerry W. Shumpert

E. Lee Clark

7,-,ARRY +NOX

Ernie Sizemore

Randy W. Cooper, M.D.

Wyck A. Knox Jr.

Elaine Clark Smith

Helen H. Crews

+AYLON+AY ,ASSER

T. Scott Smith

Mary R. Daniels

Gardelle Lewis Jr.

W. Craig Smith

Rep. Hardie Davis Jr.

Tim R. McGill

R. Lee Smith Jr.

Elizabeth Busbia Dyches

Juli Means

Randolph R. Smith, M.D.

Richard A. Fairey

Grey Meybohm

Joel H. Sobel

Samuel Allen Fouche III

Russell V. Mobley

Jeff P. Spears

R. Thomas Fuller

Jason H. Moore

William R. Thompson

Phil A. Gaffney

Preston A. Moss

Trish Thornhill

Glynda P. Garner

Jane M. Mothner

James R. Tyler

Queenie M. Jones Glover

Frank T. Mulherin

Fran S. Upton

Rhonda S. Graybeal

Robert C. Osborne Jr.

J. Maxwell Vallotton

Alan K. GrifďŹ n

Thomas C. Poteet Jr.

Charles A. Williams

Daniel W. Hamilton

Lessie B. Price

Mark J. Wills

Robert W. Harn

J. Larry Read

William H. Woodward

James T. Herzberg

T. R. Reddy, P.E.

Leslie Wyatt

J. Willard Hogan

*AMES*IMMY (2IGSBY*R

Ronald H. York

David J. Hogg

Joseph J. Rogers

Avis B. Yount, M.D.

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FOUNDATION

Donor List While the following list recognizes individual gifts of $500 or more and business gifts of $1,000 or more in 2007, every gift regardless of size is appreciated and contributes to the mission of University Health Care Foundation. Every effort has been made to verify the accuracy of this listing. We apologize for any inaccuracies. Please report changes to the Foundation.

Business Donors 1st Medical Network/Consumers Life Insurance Company ACME Moving & Storage ADSI Moving Systems/ United Van Lines American Cancer Society 3OUTHEAST$IVISION AmeriPath AmerisourceBergen Services Corp. Ashmore Concrete Contractors, Inc. AT&T Augusta Coca-Cola Bottling Company Augusta GYN P.C. Augusta Marriott Hotel and Suites Augusta Oncology Associates, P.C. Austin Industrial Inc. Balfour Beatty Construction Bank of America Bechtel Savannah River Inc. Benefit Coordinators Inc. BI-LO, LLC Blanchard & Calhoun Blue Cross Blue Shield of Georgia Bob Richards Chevrolet Company Inc. Border Bash Foundation Brown & Radiology Associates of Augusta Cardinal Health Company Carter Orthodontics Chick-Fil-A Inc. Augusta Exchange Church of the Good Shepherd Circle K Stores Inc Clear Channel Broadcasting Cogdell Spencer Charitable Fund Colon & Rectal Surgery Associates P.C. Comtura Networks Inc. Corporate Benefits, Inc. Craneware, Inc. Crothall Services Group Custom Prescription Shoppe Dan Cook Associates Inc. Davis & Hadden, Inc

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Diversified Investment Advisors DPS Finishes Inc DSM Chemicals North America Inc. Dynamix ELD Inc. Eli Lilly & Company Grant Office Elliott Davis, LLC Ernst & Young E-Z-GO Division of Textron Inc. First Bank of Georgia First Citizens Bank Five Star Moving Inc. Gary & Diane Heavin Community Fund, Inc. Gary L. McElmurray Construction Company Inc. Georgia Bank & Trust Company Georgia Power Company Glynn Farms, Inc. Gold Mech Inc. Hang-Ups Inc. Harper, Pennington & Shah, P.C. HDR Architecture Inc. Heavener Construction Company Inc. Helen B. McLean Trust Home Diagnostics Inc. Humana Inc. Husqvarna Outdoor Products Inc. InfoCrossing Infor Global Solutions ING Employee Benefits International Paper Inc. IPSWITCH Inc. Ivan Allen Company Jim Hudson Lexus, Augusta John Deere Commercial Products Julia W. & William Hull Endowment Kilpatrick Stockton, LLP Kimberly-Clark Corporation Knology of Augusta Knox Charity Fund Inc. Knox Foundation Kronos Inc. Lamar Alumnae Association

Lexus Champions for Charity Octagon Life Scan Lincoln County Board of Commission Logicalis Macy’s MAU Inc. MR - MS Temps MCBS, LLC McDonald’s McKesson Information Solutions McKnight Construction Company Medical Oncology Associates, P.C. Mercedes-Benz of Augusta Meybohm Realtors Montag & Caldwell Inc. Morgan Keegan & Company Inc. Morris Travel Morrison Health Care Mulherin Lumber Company Nell Warren & William Simpson Elkin NextGen North Augusta Sertoma Club Obstetrics & Gynecology Associates of Augusta, P.C. Orthopaedic Associates of Augusta, PA Paul S. & Carolyn A. Simon Foundation, Inc. PCS Nitrogen Augusta Petsch Respiratory Services Pfizer Inc. Phoenix-Commercial Printers Principal Financial Group Procter & Gamble Manufacturing Company Professional Health Control of Augusta, Inc. Queensborough National Bank & Trust Company R. D. Brown Construction Inc. R. W. Allen & Associates Inc. RBW Logistics Regent Security Services Richmond Supply Company

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Siemens Building Technologies Sims Appraisal Services Sit Investment Associates, Inc. Southern Siding & Window Corp. Sprint Food Stores SRP Federal Credit Union Storey Foundation Inc. SunTrust Bank Inc. Tech Systems The Carpet Shop The Community Foundation for the Central Savannah River Area The Country Club The Imaging Center The Sancken Foundation Thomas Guy Woolford Charitable Trust Thompson Building Wrecking Co., Inc. Thomson Plastics, Inc. Transportation Solutions of Augusta LLC United Healthcare University Primary Care Inc. ViaTrack Volunteer Board of University Health Wachovia Washington Group International PAC Match Program WellCare Windsor Jewelers Inc. WJBF News Channel 6 Yon-Drake & Associates, Inc. Individual donors Mr. & Mrs. W. Franklin Abbott III Dr. Hossain Alavi Ms. Cassie Alexander Mr. & Mrs. J. Thomas Altizer Mr. John W. Arnold Ms. Sheila S. Ash Ms. Laura Ashline Drs. John & Miriam Atkins Mr. Scott Atkins Mr. & Mrs. Robin Bailie Mrs. Annette B. Barton Mrs. Mary Battey Mr. David A. Belkoski Ms. LaShonda Bell Dr. Peter J. Bigham Mr. Steven V. Bisso Mr. Edmund I. Boniewicz Ms. Angela J. Boswell

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Mr. & Mrs. William C. Bowcutt Dr. & Mrs. Talmadge A. Bowden Jr. Ms. Roseanne E. Bowen Dr. & Mrs. Mac A. Bowman Mr. & Mrs. Raymond B. Brady Mr. & Mrs. Troy A. Breitmann Mr. Lazoris Briggs Mr. & Mrs. Perera A. Brodie III Ms. June Broome Mr. & Mrs. Charles M. Brown Ms. Angelina L. Brown Mrs. Michele T. Brown Mr. Raymond D. Brown Ms. Nancy R. Browning Mr. & Mrs. Joel E. Bryan Mr. & Mrs. Tommy D. Burnett Mr. & Mrs. Edward L. Burr Ms. Elizabeth B. Butler Dr. & Mrs. Sanders R. Callaway Ms. Michelle Carter Mr. & Mrs. Raymond G. Chadwick Jr. Dr. & Mrs. A. Bleakley Chandler Jr. Ms. Heidi B. Chaney Mr. John J. Chase Ms. Irene P. Chianese Dr. & Mrs. George A. Christenberry Dr. David M. Clark Mr. & Mrs. William H. Colbert Dr. & Mrs. Randy W. Cooper Ms. Margaret B. Copenhaver Mr. William P. Copenhaver Dr. & Mrs. Paul E. Cundey Jr. Dr. Paul E. Cundey III Mr. & Mrs. Warren A. Daniel Ms. Barbara H. Davis Mr. & Mrs. Ed Deketeleare Ms. Susan B. Denison Mr. Frank S. Dennis III* Mr. Frank S. Dennis Jr.* Mr. & Mrs. Bradley L. Dewulf Ms. Amy S. Dorrill Mr. Edwin L. Douglass Ms. Joyce M. Douglass Mr. G. David Dowd Mr. Albert Doyle Mr. & Mrs. Tony Ducey Ms. Anna K. Duncan Ms. Margaret D. Dunstan Ms. Gail D. Erlitz Dr. & Mrs. Ben N. Estes Mr. Richard Everard

Dr. Hossam E. Fadel Dr. & Mrs. William L. Farr Jr. Mr. Daniel S. Fitzgerald Mr. Scott Fitzgerald Ms. Idella H. Foley Mr. & Mrs. Burlee R. Frazier Jr. Drs. Murray A. & Sandra Freedman Mr. & Mrs. Phil A. Gaffney Miss Evelyn A. Gagnon Mr. Earl F. Gallett Mr. Latasha Gardner Mrs. Janet E. Garrison Dr. & Mrs. Gregory L. Gay, M.D. Ms. Bertee B. Gaylard Mr. & Mrs. Edward M. Gillespie Mr. & Mrs. J. Brewster Given Ms. Ruth Amerson Gleason Mrs. Queenie M. Glover Ms. Frances P. Glover Ms. Alison B. Godfrey Mr. Ronald O. Graham Ms. Deborrah June Granade Dr. & Mrs. Michael L. Graybeal Mrs. Rhonda S. Graybeal Mr. & Mrs. Alan K. GrifďŹ n Ms. Rosanne Grubbs Ms. Gretn Gue Drs. Marshall A. & Margaret F. Guill Dr. Jean M. Guitton Mr. & Mrs. Daniel W. Hamilton Mr. & Mrs. Hugh L. Hamilton Mr. & Mrs. Steven A. Hammock Mr. & Mrs. Carl H. Hargrove Jr. Dr. & Mrs. Harry T. Harper III Mrs. Frances O. Harris Mr. Michael Hartsell Mr. Levi W. Hill III Mr. & Mrs. J. Willard Hogan Mr. & Mrs. Eric J. Holgate Mr. & Mrs. William C. Hopkins Mr. & Mrs. Kyle E. Howell Ms. Mary R. Howell Dr. & Mrs. Jed W. Howington Dr. & Mrs. Jerry W. Howington Mr. David W. Hudson Mr. & Mrs. James M. Hull Drs. Shyam & Kamal Iyer Ms. Marie W. Jackson Mr. & Mrs. Warren F. Jenkins Jr. Dr. & Mrs. Ravinder Jerath Dr. & Mrs. Ray E. Johnson Ms. Marsha Johnson

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Ms. Martha F. Johnson Ms. Anna L. Johnson Ms. Cindy M. Johnson Mr. & Mrs. Ridley W. Jones Ms. Belinda Jones Mr. & Mrs. H. Bradford Jones Jr. Dr. & Mrs. M. Vinayak Kamath Dr. Mark R. Keaton Mr. & Mrs. James Kendrick Mr. & Mrs. Stephen L. Kendrick Ms. Lakesha Key Ms. Jennie Keys Ms. Barbara R. Kienzle Mr. & Mrs. Julian D. King Jr. Mr. & Mrs. Robert P. Kirby Dr. & Mrs. William R. Kitchens Mrs. Deborah Klassen Mr. & Mrs. W. L. M. Knox Jr. Mr. & Mrs. Dessey L. Kuhlke Mrs. Melanie D. Kumrow Mrs. H. L. Laffitte Mr. Eric E. Larson Dr. & Mrs. Andrew A. Lasser Dr. & Mrs. William E. LaVigne Ms. Wendy L. LeBlanc Mr. & Mrs. John W. Lee Ms. Michele P. Lester Mr. & Mrs. Gerald Levy Mr. & Mrs. Gardelle Lewis Jr. Mr. E. Finley Limehouse Ms. Kelli N. Litchfield Ms. Ann M. Lorenz Ms. Lanell D. Lovett Ms. Alyson S. Lulham Dr. & Mrs. Malcolm N. Luxenberg Dr. Billy Lynn Mr. & Mrs. Byron B. Mangum Mr. Brian Marks Ms. Christine A. Martin Mr. & Mrs. Gerald E. Matheis Ms. Lorraine E. Maxwell Mr. & Mrs. Larry McCrary III Mr. & Mrs. E. G. Meybohm Mr. Hans H. Meyer Mr. & Mrs. John W. Mitchum Jr. Mr. & Mrs. Art Molineux Mr. & Mrs. Rade R. Momcilovic Mrs. Kristel L. Monaghan Mr. & Mrs. Robert Moody Dr. Victor A. Moore

Mr. & Mrs. Jason H. Moore Mrs. Jane M. Mothner Ms. Suellen Mourfield Ms. Sebrena Muirhead Mr. & Mrs. Brian J. Mulherin Sr. Mr. & Mrs. Louis Mulherin III Dr. & Mrs. H. Anthony Neal Mr. Doris I. Nelson Ms. Marie S. Newman Mr. & Mrs. J. Fleming Norvell Sr. Mrs. Gloria Norwood Mr. & Mrs. Charles T. Nybakken Dr. Gregory Oetting Mrs. Ruth D. Orr Mr. & Mrs. Julian W. Osbon Mr. & Mrs. Robert C. Osborne Jr. Mr. & Mrs. Oliver W. Owens Ms. Gail Owensby Mr. Brian Patterson Mr. & Mrs. Edgar L. Perry III Mr. Edgar L. Perry II Dr. Elizabeth Pond Mr. Michael W. Pope Dr. & Mrs. Stuart H. Prather III Ms. Mabel R. Prawdzik Mr. & Mrs. Dennis E. Primrose Ms. Amanda Rabun Mr. William S. Ragan Mr. & Mrs. J. Larry Read Mr. & Mrs. T.R. Reddy Ms. Diana S. Rees Mr. & Mrs. Bruce A. Reeves Mr. Jeff F. Richards Mr. James H. Rigsby Mrs. Lisa C. Ritch Ms. Monica Robbins Ms. Yolanda S. Robinson Dr. Ward Rogers Mr. & Mrs. Joseph J. Rogers Mr. Martin D. Rutkowski Dr. John F. Salazar Mrs. Pamela M. Schaade Ms. Barbara J. Schoener Mrs. Mary F. Schuster Ms. Cardiss T. Scott Ms. Tessie B. Scott Dr. & Mrs. Charles F. Shaefer Jr. Mr. Scott Smith Ms. Buhania Smith Mr. & Mrs. R. Lee Smith Jr.

Dr. & Mrs. Randolph R. Smith Mr. Frank T. Speer Ms. Sheri D. Sproat Dr. Marandapalli Sridharan Ms. Anne M. Sterling Mr. & Mrs. Barry L. Storey Dr. Keith Sue-Ling Ms. Carmen C. Summey Mr. & Mrs. Carl J. Surrett Dr. & Mrs. Hy C. Sussman Maj. & Mrs. Charles Tarver Jr. Mr. & Mrs. Robert M. Taylor Ms. Ellen C. Tereshinski Dr. & Mrs. Paul M. Thaxton Ms. Theresa E. Thomas Mr. Donald D. Thornhill Mr. & Mrs. William F. Toole Mr. & Mrs. Jose Torres Dr. & Mrs. T. Barrett Trotter Mr. & Mrs. James R. Tyler Mr. & Mrs. Herbert Upton Mr. & Mrs. J. Maxwell Vallotton Mr. Thomas F. Walker Ms. Latoya Walker Mrs. Jane T. Wall Dr. Kraig M. Wangsnes Dr. Thomas B. Warren Jr. Dr. & Mrs. W. G. Watson Mr. John M. Weigle Mr. Clifford T. Whitley Dr. & Mrs. Richard R. Whitlock Jr. Ms. Daisy Wiggins Ms. Marnie Williams Ms. Brenda N. Williams Mrs. Leslie C. Williams Ms. Linda J. Williams Ms. Pamela Williams Dr. & Mrs. Don E. Williamson Ms. Martha B. Wills Mr. & Mrs. Roy K. Wilson Mr. Doug T. Wilson Ms. Patricia Womack Ms. Christy Woodard Mr. & Mrs. William H. Woodward Jr. Ms. Mayra E. Woolwine Drs. Peter & Avis Yount Ms. Kathryn B. Zeiler Ms. Elizabeth Zeiss

* Deceased

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