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University Health Care System

Community Benefit Report 2005


RICHMOND COUNTY HOSPITAL AUTHORITY MAC A. BOWMAN, M.D., CHAIRMAN Levi W. Hill IV, Secretary Hugh Hamilton Louis Mulherin III Vendie H. Hooks III, M.D. Rev. Clyde Hill Sr. Quincy L. Robertson Haskell D. Toporek Betty Beard UNIVERSITY HEALTH, INC. RANDOLPH R. SMITH, M.D., CHAIRMAN Quincy L. Robertson, Secretary J. Brewster Given Jimpsey B. Johnson Jr., M.D. Gregory L. Gay, M.D. Mac A. Bowman, M.D. Warren A. Daniel R. Lee Smith Jr. Levi W. Hill IV Seaborn S. McGarity Jr., M.D. John S. Markwalter Frank S. Dennis Jr., Chair Emeritus (deceased) J. Larry Read (ex officio) UNIVERSITY HEALTH SERVICES, INC. R. LEE SMITH JR., CHAIRMAN Brian J. Marks, Secretary Gerald E. Matheis Randy W. Cooper, M.D. H. Anthony Neal, D.D.S. Rev. Clyde Hill Sr. Levi W. Hill III Michael S. Holman, M.D. James W. Smith Jr. Warren A. Daniel Hugh Hamilton Louis Mulherin III J. Larry Read (ex officio) UNIVERSITY EXTENDED CARE, INC. GERALD E. MATHEIS, CHAIRMAN Rev. Clyde Hill Sr., Secretary R. Lee Smith Jr. James W. Smith Jr. Levi W. Hill III Randy W. Cooper, M.D. H. Anthony Neal, D.D.S. Michael S. Holman, M.D. Brian J. Marks Warren A. Daniel Hugh Hamilton Louis Mulherin III J. Larry Read (ex officio)


UNIVERSITY HEALTH RESOURCES, INC. HASKELL D. TOPOREK, CHAIRMAN John S. Markwalter, Secretary Vendie H. Hooks III, M.D. Randolph R. Smith, M.D. Levi W. Hill IV Lynn M. Tucker, M.D. Rev. Clyde Hill Sr. J. Larry Read (ex officio)

A LETTER FROM THE PRESIDENT ONCE AGAIN IN 2005, THOUSANDS OF PERSONAL STORIES UNFOLDED AT UNIVERSITY HEALTH CARE SYSTEM. THE FACES OF PATIENTS AND FAMILY MEMBERS REFLECT THE EMOTIONS THESE STORIES EVOKE. OPTIMISM THAT A NEW THERAPY OR TECHNOLOGY WILL PROVIDE A SECOND CHANCE AT LIFE. JOY AT THE BIRTH OF A CHILD. TO THESE PEOPLE, UNIVERSITY IS A PLACE OF HOPE. A SAFE HAVEN WHEN DISASTER STRIKES. That refuge stood strong when an early morning train derailment caused a lethal chlorine gas leak in Graniteville, S.C., last year. Before dawn on Jan. 6, night shift employees at University Hospital were notified of the event and they immediately activated the disaster call system. More than 600 employees, physicians and volunteers responded. Within minutes, University had lined up equipment, established a decontamination area and positioned employees to meet the needs of people affected by the leak. More than 200 accident victims were treated in University’s Emergency Department – more than any other Augusta hospital. When local, state and national officials evaluated the response, it was clear that University had met the needs of our community in an orderly, professional and compassionate manner. Indeed, hundreds of thousands of people received care at University last year, including many without insurance who were ineligible for government assistance. University delivered approximately $19.5 million in indigent and charity care in 2005. University employees and members of the hospital’s Medical Staff are proud of this fact and of the quality of care they deliver. As a result of this dedication to quality, University received several honors last year. Perhaps the most significant of these occurred in April, when the American Nurses Credentialing Center (ANCC) recognized University Hospital for its nursing excellence with the prestigious Magnet™ designation. Based on a comprehensive on-site review the hospital has been recognized as having one of the best patient care programs in the nation. University Hospital is the only Magnet™ hospital in Augusta. In addition, University received the National Research Corporation’s Consumer Choice Award

DEDICATION TO FRANK S. DENNIS JR. Former chairman emeritus of University Health Care System, Frank S. Dennis Jr. devoted 26 years of continuous service to University-affiliated boards, serving as a board member from 1974 to 2000 and chairing the board for 15 successful years. With keen insight, pragmatic leadership and unwavering commitment, this self-made businessman and strategic thinker helped University develop landmark programs such J. Larry Read | President/CEO University Health Care System

as Health Central, Brandon Wilde Life Care Community, neighborhood health clinics in underserved areas and many other projects that distinguish University and benefit this community. On his death in 2005, Mr. Dennis left an indelible mark on University Health Care System and the C.S.R.A. He ranks among this community’s most devoted and generous citizens.

for the 7th consecutive year, enjoyed the most successful Joint Commission Survey to date, and experienced a significant jump in customer satisfaction ratings moving to the 90th percentile for both inpatient and outpatient care. University also took the final steps to prepare the organization and the community for the most extensive renovation and expansion project in its history. This $84.5 million project – one of the largest in the history of downtown Augusta – will allow the hospital to meet the changing health care needs of this community and implement more efficient models of health care delivery. The project includes a new $50 million Cardiovascular Center, a dedicated Outpatient Center, and expanded surgical suites adaptable to robotics and other emerging technologies. Working hand-in-hand with the hospital, the Foundation launched a capital campaign to raise $7 million to help fund this project. The future of medicine is in good hands at University. At a time when many hospitals are operating in the red, University’s operating income in excess of expenses was approximately $18 million last year. This is the direct result of years of strategic planning, sound management and fiscal responsibility. Over the years, many people have contributed to the success of this organization, but few have had the long-term impact of Frank S. Dennis Jr. Sadly, this long-time friend and board member passed away last year. During his 26 years of service, Mr. Dennis helped shape University into the successful regional referral center it is today. Mr. Dennis bequeathed a gift of $1.3 million to the Foundation’s capital campaign to help University continue its mission of caring for people throughout the Greater Augusta area. So it is with great pride that we dedicate this 2005 Community Benefit Report to Frank S. Dennis Jr. University serves this community through a matrix of programs, services and partnerships that enrich its health, economy and culture. This report summarizes the far-reaching impact University Health Care System had on our community in 2005, and it demonstrates that University Hospital, the anchor of University Health Care System, is everything a hospital should be… and more.

Frank S. Dennis Jr. | 1922-2005

THE FOURTH ANNUAL FRANK S. DENNIS JR. LECTURESHIP SERIES In September, University Health Care System sponsored its fourth annual Frank S. Dennis Jr. Lectureship created to honor Mr. Dennis. This event provides an opportunity for University’s leadership and Medical Staff to reach out to the business community by hosting this event with a nationally recognized speaker. Unfortunately, Mr. Dennis passed away only a few days before last year’s event. The ’05 event featured keynote speaker Cal Ripkin Jr., baseball’s all-time Iron Man. Mr. Ripkin shared highlights of his career in baseball noting the role perseverance had played in his success. During his long and successful career, Mr. Ripkin explained that he was the first to take the practice field every day and the last to leave. This lesson transcended the game of baseball and resonated with the 250 business and community leaders who attended the event. Prior to the event, Mr. Ripkin toured University’s Cancer Learning Center, where he greeted cancer survivors, staff members and physicians, and signed autographs.

UNIVERSITY BENEFITS THIS COMMUNITY IN HUNDREDS OF WAYS, BUT NONE OUTWEIGH THE VALUE OF THE COMPETENT AND COMPASSIONATE CARE IT DELIVERS. SINCE THE HOSPITAL’S FOUNDING IN 1818, FAMILIES THROUGHOUT THE GREATER AUGUSTA AREA HAVE DEPENDED ON UNIVERSITY WHEN A FAMILY MEMBER OR LOVED ONE NEEDED DIAGNOSTIC TESTS, FELL ILL, OR SUSTAINED INJURIES IN AN ACCIDENT. So it’s not surprising that the people of Graniteville, S.C., turned to University in the early morning hours of Jan. 6, 2005, when a train derailment in that community caused a deadly chlorine gas leak. University employees across the system received “Code Triage” calls as early as 4 a.m. and headed to work in minutes. More than 300 clinical day shift employees came in early, another 300 stayed late, and approximately 75 additional employees were also summoned. More than 25 physicians from the hospital’s Medical Staff, in addition to the Emergency Department physicians, reported to the Emergency Department before daylight to offer assistance. Within minutes of the event, University had equipment in place, a decontamination area established and employees positioned to treat more than 200 patients in the Emergency Department. Of these, 20 patients were hospitalized at University. Family members of patients were directed to the hospital auditorium, where they could talk to physicians, watch news coverage of the event and refresh themselves with hot coffee and food. While this is a dramatic example of the care University delivers in times of crisis, University Health Care System is available to serve this community day after day, hour after hour, and cared for hundreds of thousands of people in 2005. The more than 425 physicians and surgeons who have medical staff privileges at University Hospital cared for 21,000 inpatients, brought more than 2,800 babies into the world and treated more than 74,000 people in the Emergency Department in 2005.


DELIVERING INDIGENT AND CHARITY CARE These numbers include many uninsured or underinsured patients. Last year, University delivered approximately $19.5 million in indigent and charity care with no local funding. This included:


• • •

$14.5 million in indigent and charity care $2 million for uncompensated physician services for indigent and charity patients $1.2 million through the C.S.R.A. Partnership for Community Health to operate health clinics in the 30901 and 30906 ZIP code areas, open a third community clinic to serve the Druid Park area and provide prescription drugs to the people served by these clinics. $550,000 to help fund Project Access, a program designed to help meet the needs of people who cannot afford medical care and do not qualify for state or federal assistances. Founded in 2001, the program relies on the coordinated volunteer efforts of area hospitals, government agencies and participating physicians. Almost every physician who practices at University donates time to patients through Project Access. $46,000 to support the St. Vincent DePaul Health Clinic on Greene Street, a facility that serves the homeless in our community. University Health Care Foundation also funded indigent care last year. Founded in 1977, the Foundation helps meet the special needs of patients through philanthropy. In 2005, the Foundation distributed almost $800,000. This included:

• •

$137,000 to meet the special care needs of patients and other members of our community $64,000 to support the elderly through the Augusta Chapter of the Alzheimer’s Association and to transport seniors in the 30906 ZIP code area to medical appointments $40,500 through endowments to help pay medical expenses for patients in need

BUILDING WORLD-CLASS FACILITIES AND PURCHASING ADVANCED TECHNOLOGY Members of the community depend on University to stay abreast of medical technology, implement new methods of delivering care and provide comfortable, state-of-the-art facilities. University made great strides in that regard in 2005 by completing the planning and design of its $84.5 million renovation and expansion project. The hospital was awarded the Certificate of Need by the state, received the financial reviews from Moody’s and Standard & Poor’s needed to prepare the funding package, and began relocating departments to prepare for construction of the new facilities.

During the renovation the family room and kitchen were enlarged and new flooring, wallpaper and pictures completed the finishing touches. On August 11, the completed unit was rededicated with Mr. Jernigan’s wife Aurelia, his children and grandchildren attending the event.

Moreover, University developed a new and more aggressive plan to complete this project in just 36 months, more than eight months sooner than originally expected. The Foundation worked in tandem with University on this project, launching a capital campaign to raise $7 million to support the project and help ensure that all facilities are comfortable and family-focused. University is undertaking this renovation and expansion project in response to the evolving health care needs of the Greater Augusta community. Aging baby boomers and longer life expectancies are increasing the demand for health care services. University’s renovation and expansion project will include:

approved capital improvements totaling $20 million, including:

LEVERAGING THE POWER OF TECHNOLOGY As a not-for-profit community hospital, University puts every dollar in excess of expenses back to work for the community. In 2005, University Health Services Board

64-slice Computerized Tomography (CT) Scanner. This revolutionary diagnostic tool for cardiovascular disease produces clear, cross-sectional photos of the heart muscle, valves and arteries in five seconds.

Zeiss OMNI Pentero Microscope for Neurology. Through high-contrast digital visualization that interfaces with the PACS imaging system, physicians are guided through intricate tumor resections with clearer identification of the growth's edges.

Autofluoresence Bronchoscopy. This system allows visualization of near invisible tumors by its red/brown fluorescence as compared to the usual green fluourescence, greatly increasing the ability to identify and biopsy potential cancers.

AquaLase Liquefaction Device and NeoSoniX Handpiece for Cataract Removal. Using fluid micropulses, the AquaLase device emulsifies all but the hardest lenses in comparable time to traditional methods, while potentially reducing complications. The NeoSoniX handpiece combines linear ultrasonic motion with oscillatory sonic motion for advanced surgical precision and control.

Philips iu22 Ultrasound System. The one-button automation of this system simplifies and streamlines exams for physicians so they can concentrate on caring for the patient and arriving at an accurate vascular diagnosis, rather than maneuvering multiple system controls.

Admin Rx Bar Code Medication Administration System. Nurses use hand-held bar code readers to scan the medication and patient arm band to increase medication administration safety through verification of the recipient, medication, amount, manner and time frame.

Physician Adoption and Integration of Horizon Physician Portal and Patient Folder. Continued training of more than 400 physicians in the use and full integration of these remote access, real-time decision-making tools, saving patients precious time in the treatment process.

A new $50 million Cardiovascular Center that will bring all cardiovascular services together under one roof. The tower will include 72 universal patient rooms that will allow University to care for patients in one room rather than moving them from room to room as their medical conditions change. Although the rooms will appear homelike, they will contain the technology needed for critical care. They will also integrate patient communication, education and entertainment through a flat-screen system designed for watching television or viewing digital test results with physicians. Family zones in each room will allow relatives to take part in the healing process.

An Outpatient Center with a dedicated entrance and convenient parking

Renovated and expanded surgical suites to accommodate robotics and other emerging technologies RENOVATING THE 10 WEST JERNIGAN CANCER UNIT Cancer is a disease that affects everyone in a family. With that in mind, the Foundation upgraded University’s 10 West Jernigan Cancer Unit last year to increase the comfort of family members who stay at the hospital when a loved one is hospitalized with cancer. The unit was named in honor of Harry W. Jernigan Jr., the first president of University Health Care Foundation. Mr. Jernigan died of cancer in the unit that bears his name.

SERVING AS RESPONSIBLE STEWARDS OF OUR COMMUNITY’S HEALTH CARE RESOURCES The growing number of uninsured patients, cuts in Medicare and Medicaid reimbursement, and the rising costs of medical supplies and equipment are challenging the financial stability of health care organizations across the country. Fortunately, University has fared much better than most hospitals in this difficult climate. Through sound management and an unwavering commitment to cost-effective quality, University ended 2005 with more than $18 million in revenues in excess of expenses, a record-setting year for the organization, which in turn will benefit patients through progressive equipment and facility updates.

SERVICE INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2003 . . . . . . . . .2004 . . . . . . . . .2005 Average Daily Census (acute only) Inpatient Admissions Births





Emergency Room Registrations































Radiology Procedures


Day Surgery Endoscopy Main Operating Room Labor and Delivery OR








23 Hour Observations

Surgical Cases |





Prompt Care/Occupational Medicine Visits Cath Lab Procedures


Home Health/Private Duty Visits

_______________________________________________________ ______________________________________________________



6,098 9,042 7,149 2,902




___________________ ___________________ ___________________ ___________________


5,773 8,942 7,173 2,859



___________________ ___________________ ___________________ ___________________














































5,706 7,637 7,590 2,999


TAKING THE PULSE OF HEALTH CARE CONSUMERS AND PATIENTS University considers it the highest of honors when consumers and patients rank their hospital with high marks when it comes to preference and patient satisfaction, and that was a recurring theme in 2005. Last year, consumer and patient feedback resulted in the following: •

University Health Care System received the Consumer Choice Award for the C.S.R.A. for the seventh year in a row. The award is based on an independent survey of consumers conducted by National Research Corporation to recognize the most preferred hospitals in metropolitan areas across the country. University is one of an elite group of hospitals nationwide, and the only one in our region, to receive the award each year since 1999. University was a clear leader among consumers in 15 categories including Best Overall Quality, Best Nurses, Most Preferred Heart Care and Most Preferred Women’s Health/Gynecology. In 2005 University Hospital’s patient satisfaction scores reached an all time high with both inpatient and outpatient scores reaching the goal of being in the 90th percentile. Many areas exceeded this goal, including the 10 West Cancer Unit, Open Heart Recovery, Cardiac Catheterization, Minor Surgery/Endoscopy, Speech Therapy, Cardiac Rehabilitation, Laboratory, Home Health, the Chest Pain Area of the Emergency Department and the Pediatric Emergency Department. Readers of The Columbia News-Times voted University their “Favorite Hospital” in the 2005 Community Choice Awards. Readers of The Augusta Chronicle’s Richmond County Neighbors section voted University their “Favorite Hospital” in the 2005 Community Choice Awards. Readers of the Augusta Metro Parent voted University “Best Place to Give Birth” in 2005. WELCOMING PATIENTS SERVED BY BLUE CROSS/BLUE SHIELD OF GEORGIA In July, 2005, University Hospital became a contracted hospital provider for area residents enrolled in Blue Cross Blue Shield of Georgia health plans. Through two managed care provider agreements, more than 1,500 businesses representing approximately 145,000 covered lives in the Central Savannah River area now have network access to University Hospital. University had worked diligently for years with Blue Cross Blue Shield of Georgia, spurred on by the ongoing requests from area businesses and their employees. Both parties were excited that after almost 12 years, these agreements came to fruition. PROVIDING FOR SENIORS -- ONE OF OUR MOST VALUED RESOURCES In 2005, University purchased full interest in Brandon Wilde, making University the sole owner of this nationally recognized life care community. Brandon Wilde encourages people to live as independently and actively as they wish, secure in the knowledge that additional support and services are available should they need them. In addition to independent living, Brandon Wilde offers assisted living and skilled nursing care, including Alzheimer’s and dementia care, in its licensed health center. Residents have priority access to these facilities. The facility celebrated its 15th anniversary in 2005.


INSTITUTING QUALITY INITIATIVES University is continuously implementing programs to improve patient care and clinical outcomes. In 2005, University made strides in quality and was recognized with several honors. Moreover, University took the first steps in its move toward transparency to allow health care consumers to access quality data and make wise decisions regarding their care. Intensivist Program. University joined the 10 percent of hospitals nationwide with intensivists designed to improve care in its 6 West Intensive Care Unit. An intensivist is an internal medicine physician who has additional training and is board-certified in the subspecialty of critical care medicine. Intensivists at University now co-manage the 6 West ICU, lead daily rounds, review and monitor each patient’s plan of care and are called when a patient’s condition worsens. ICUs managed by intensivists have a 60 percent increase in survival rates. 12

Medical Emergency Team (MET). This team includes an IV team nurse, respiratory therapist, resource coordinator, nurse supervisor and the caregiver that activates the team. The MET is called when patients experience an unexplained worsening of their condition or when a caregiver thinks they are needed. In 2005, the teams responded to hundreds of calls, providing early intervention and additional expertise for seriously ill patients. “Quality in Action.” University has always taken pride in delivering competent care, and monitors the quality of that care by tracking specific quality measures and comparing them to national benchmarks. In 2005, the hospital became the first in the region to make this information public on its own Web site so consumers can make more informed decisions regarding their health care. University publishes this information in the “Quality in Action” section of its Web site. With plans for expansion, the section launched with the following five pages: • • • • •

Heart attack Congestive heart failure Pneumonia Wound care Stroke



In April, The American Nurses Credentialing Center (ANCC) recognized University as a winner of the prestigious Magnet award for nursing excellence, a designation that helps patients find facilities that meet the highest standard of nursing care. The ANCC recognizes these hospitals as Magnet™ designations only after a comprehensive on-site review process. Being a Magnet™ hospital means that University’s patient care program has been named one of the best in the nation. Research shows that Magnet™-designated facilities consistently outperform other facilities in recruiting and retaining quality nurses. High-caliber physicians and specialists are also attracted to hospitals with Magnet™ status. University Hospital is the only Magnet™ hospital in Augusta and one of only a few in Georgia and South Carolina. The exclusive list of Magnet™ facilities includes The Cleveland Clinic, Cedars-Sinai Medical Center in Los Angeles and Georgetown University in Washington, D.C.

The Institute for Healthcare Improvement (IHI) selected University Hospital as one of 27 national Mentor Hospitals that will support other hospitals implementing IHI’s 100,000 Lives Campaign. The campaign promotes saving 100,000 lives in hospitals through the implementation of evidence-based practices and procedures. By participating in the program, hospitals and health systems are dramatically improving how patients are cared for, especially when they’re most at risk. More than 3,000 hospitals have enrolled in the campaign. Participating hospitals view on-line profiles and implementation details submitted by mentor hospitals, then contact the most suitable mentor. 15

In 2005, University was one of four hospitals in Georgia to receive a grant from the Centers for Disease Control for participation in the “Stroke Outcomes Study: Tracking and Improving Quality of Medical Care and Rehabilitation After Hospital Discharge for First-Time Stroke Event.” The study seeks to enroll 1,000 patients during a 12-month period, with the key objectives being to assess the quality of post-hospitalization care, determine the effects of real-time feedback, and assess the feasibility of long-term follow up. The post-hospitalization period is an important time for controlling risk factors and minimizing recurrent vascular events in stroke patients. At discharge patients receive educational materials, pillboxes and diaries to record physician visits, medications and blood pressure. University HealthService Center nurses then follow up after 30 days, 90 days and one year, interacting with patients and their families to establish goals for improving medication adherence, smoking cessation, nutrition and exercise, using the information in the patient’s diary to gather data and improve care.

University received a VHA Best Practice Award for Clinical Quality Improvements for its efforts in the Women’s HeartAdvantage initiative. This was one of three 2005 Best Practice Awards presented by VHA, Inc. University was selected as the VHA hospital that most effectively linked outcome measurements to clinical improvements, enhancing the quality and value of care for patients with heart disease. VHA, Inc. is a nationwide network of more than 2,200 community-owned health care organizations.

In March, University soared through an intense Joint Commission on Accreditation of Healthcare Organizations (JCAHO) re-accreditation process receiving an excellent survey report. The surveyors visited most patient care areas and interviewed more than 140 employees and physicians who practice at University. JCAHO accreditation helps hospitals improve performance, raise the level of patient care and demonstrate accountability in the rapidly changing health care environment.

University’s Oncology Program received a near-perfect score from the Commission on Cancer of the American College of Surgeons, receiving seven out of eight commendations.






PUTTING PATIENTS FIRST THROUGH PHYSICIAN LEADERSHIP More than 425 skilled and caring physicians, representing almost every medical and surgical specialty, hold medical staff privileges at University Hospital. These dedicated clinicians not only deliver skilled and compassionate care, they play a major role in University’s operations by serving on its governing boards, executive councils, medical staff committees and task forces. They actively research ways to increase quality of care and serve on work groups to bring these positive changes to the bedside. Sharon Daspit, M.D., served as president of University Hospital’s Medical Staff in 2004. During her tenure, Dr. Daspit provided leadership and vision, and helped integrate and expand the awareness of core quality measures with the goal of improving the delivery of health care in our community. Mark T. Smith, M.D., will serve as president in 2006. MANAGEMENT LEADERSHIP In 2005, Andrew A. Lasser, Dr. P.H., joined University Health Care System as executive vice president of business development. Dr. Lasser received a doctor of public health degree from the University of Pittsburgh Department of Health Administration. His diverse background includes more than 20 years in health care operation, management and consulting. Dr. Lasser will focus largely on business development and strategic planning. In 2005, Marilyn Bowcutt, R.N., M.S.N., vice president of Patient Care Services for University Health Care System, was officially

HELPING PEOPLE MANAGE CHRONIC DISEASES A diagnosis of diabetes, asthma, cardiovascular disease or other chronic illnesses is a frightening experience that can leave a person and his or her family feeling lonely and confused. University and the Foundation reach out to these people with programs designed to help them cope and even improve the quality of their lives. •

National Cancer Survivors’ Luncheon. People with cancer have a strong need to share their common experiences and celebrate their survival, and University makes that possible by hosting a National Cancer Survivors’ Luncheon each year. Hundreds of local cancer survivors and their guests attended last year’s event enjoying support, companionship and keynote speaker Stephanie Marston, motivational speaker and author of “Life Lessons for Women from the Chicken Soup for the Soul” series.

Flu shots. University provided flu shots for hundreds of senior citizens last year, protecting these people from an illness that poses particular risk for older members of our community.


In 2005, University spent more than $600,000 on disease management programs to enhance the lives of people with chronic conditions. These programs included: •

Diabetes. Diabetes has reached epidemic proportions in our nation and community, and University is doing all it can to help. In 2005, University’s Diabetes Services had close to 3,000 patient visits for diabetes self-management training and education. Last year’s Diabetes EXPO attracted almost 600 people, making it the biggest, most successful EXPO to date. The event featured vendor exhibits as well as presentations and health education classes by physicians and certified diabetes educators.

Congestive Heart Failure Program. This program served 360 active patients last year. Initial examinations, a



weekly heart failure clinic and regular calls from University HealthService Center nurses significantly reduced hospital

installed as president of the American Organization of Nurse Executives (AONE). A subsidiary of the American Hospital Association, AONE is a national organization of more than 4,500 nurses who design, facilitate and manage care. Marilyn also was elected to the Board of Trustees of the American Hospital Association.

readmission rates for these patients and helped them maintain a more active, healthy lifestyle. •

Asthma/COPD Clinic. This clinic helps people who suffer from asthma or chronic obstructive pulmonary disease (COPD) breathe easier. The staff assesses each patient’s health and quality of life, reviews the treatment plan and offers FREE smoking-cessation programs. The clinic also performs free pulmonary function tests. In April, physicians

She will serve a three-year term, beginning Jan. 1, 2006 and ending on Dec. 31, 2008. She has also been appointed board liaison to the Section for Psychiatric and Substance Abuse Services for a oneyear term, also beginning Jan. 1, 2006. The Board is the policy-making body of the AHA and has ultimate authority for the control and management of its direction and finances.

and health educators partnered to provide information that will help people recognize and manage asthma at University’s Annual Asthma Awareness Day. •



Retroviral Disease (HIV) Clinic. Last year, this clinic helped meet the physical and emotional needs of more than 300 people with HIV/AIDS by providing primary HIV care and access to social services. A part-time pharmacist helps patients apply for assistance from drug manufacturers and state drug-assistance programs. The clinic works in partnership with the Richmond County Health Department and refers patients to agencies that provide needed assistance such as housing, clothing, furniture, holiday meals and toys.

FORGING A HEALTHIER COMMUNITY THROUGH EDUCATION University also fosters wellness in our community through a spectrum of publications, broadcasts, Web sites and programs that deliver health tips, encourage wellness and stress the importance of regular screenings. In 2005, these included:

EDUCATING THE NEXT GENERATION OF CAREGIVERS University and the Foundation are addressing the nursing shortage and the future of medicine in our community by supporting medical education. In 2005:

Heart Month Health Fairs Approximately 900 area women and men attended a series of Heart Month Health Fairs University sponsored in conjunction with Dillard’s during February of last year. Designed to promote heart disease awareness, the fairs were held at area Dillard’s stores. Participants received FREE blood pressure, glucose and cholesterol screenings and physician referrals if needed. Physicians were also on hand to answer questions.

University was honored with the Council for Resource Development, Region IV, State Benefactor Award. Aiken Technical College nominated University for this award because of University’s continued support of medical education. University made an initial gift to the school of $130,000, followed by a pledge of

Battling Breast Cancer University and the Foundation continued their fight against breast cancer last year in the following ways: The area’s only Mobile Mammography Unit hit the road almost every weekday, visiting employers, community centers, hospitals and health departments throughout the C.S.R.A. In 2005, more than 3,300 women had mammograms on the unit. As a result, five cases of cancer that might have gone undiagnosed without this technology were discovered and treated.

Free mammograms were provided to more than 350 underserved women in our community. This was made possible by the support of the Foundation, a grant from the Volunteer Board of University Hospital and a grant for $50,400 from funds raised by the sale of Georgia license plates supporting breast cancer outreach.

University Hospital, Dillard’s and WJBF Newschannel 6 continued to fight breast cancer together through the Buddy Check 6 Program. The program provides education materials that stress the importance of early detection of breast cancer through regular breast self-exams, clinical exams and screening mammography. Skin Cancer/Melanoma Screenings In May, 53 members of our community took advantage of the FREE skin cancer/melanoma screenings University offered in recognition of Skin Cancer Awareness Month.

$510,000 in 2005 to fund two full-time master’s level faculty members in the nursing program for a three-year period.

PARTNERING WITH OTHER ORGANIZATIONS THAT SERVE THE COMMUNITY As one of our community’s leading corporate citizens, University supports a variety of organizations that foster physical, emotional and spiritual health. In 2005, that included: 2005 Dodge Tour de Georgia. University was Augusta’s official health care sponsor of this 650-mile professional cycling race that benefits the Georgia Cancer Coalition. The American Cancer Society Relay for Life. This University-sponsored event raised a record-breaking $343,000 to help fund cancer research, education, advocacy and patient support programs. University’s team alone raised nearly $58,000. University also supported the following health-related agencies: American Heart Association, American Red Cross, Shepeard Community Blood Center, Rape Crisis and Sexual Assault Services, Juvenile Diabetes Foundation and the Leukemia and Lymphoma Society SUPPORTING THE UNITED WAY In 2005, the Foundation once again sponsored its employee giving campaign, raising almost $120,000 for the United Way and other health-related agencies.

The University Hospital Stephen W. Brown School of Radiography, a 24-month certificate program accredited by the Joint Review Committee on Education in Radiologic Technology, graduated 12 students, making it the largest class to date. The Foundation awarded $76,000 in scholarships to University employees to continue their education and for students to attend two-year programs such as the Georgia Heart Institute School of Cardiovascular Technology. 20

The Foundation also invested $160,000 in continuing education last year, making it possible for University employees to attend national education conferences and become re-certified or licensed in their areas of expertise.

FOSTERING ECONOMIC AND SOCIAL DEVELOPMENT As the fifth largest employer in the Augusta Metropolitan Area, University has a major impact on both the local and state economies. University employs more than 3,000 men and women, and each of the 425 physicians who have medical staff privileges at University are small employers who create thousands of additional jobs within the health care field. Utilizing the economic modeling package developed by Regional Dynamics Inc. and the Carl Vinson Institute of Government, the Georgia Hospital Association estimated last year that the presence of University Health Care System is forecast to result in an average of $187 million worth of additional wages paid in Richmond County each year from 2004 through 2013, and an additional $220 million each paid throughout the state of Georgia. Further, the report averages that $403 million in revenue will be generated each year for businesses in Richmond County because of the presence of University Health Care System, and $492 million in business revenue in Georgia can annually be attributed to University. In addition to caring for the health and well-being of the public it serves, the analysis demonstrates that University contributes significantly to the local and state economy, well beyond simply employment and wages generated by the hospital itself. The study finds that the importance of University extends well beyond its doors, including the vast local economic impact delivered by increasing the productivity of the regional workforce by keeping it healthy. University also plays an active role in organizations that spur growth in our community. In 2005, University supported the following organizations: Augusta Metro Chamber of Commerce. University served as a Cornerstone Member, President’s Level, of this organization dedicated to building a stronger business community. Columbia County Chamber of Commerce. University served as a primary supporting partner of this organization that is attracting new business and industry to this fast-growing county. North Augusta 2000. University supported this comprehensive fiveyear program focused on riverfront development and other projects in North Augusta.

SUPPORTING THE ARTS University also supports organizations and sponsors events that help improve the quality of life in the C.S.R.A. by stimulating the intellect and building a sense of community. In 2005, University:

VOLUNTEERS ADD WARMTH AND COMFORT In 2005, more than 300 members of the Volunteer Board of University Hospital donated almost 34,000 hours to University Health Care System. These dedicated men and women add a caring, personal touch to University by visiting patients and helping to meet their special needs. They also operate the hospital’s Sunshine Gift Shop and Hair Salon and sponsor the Food Court, vending machines, Women’s Center nursery photographic service, uniform shop and Breast Health Center Second to Nature Boutique. The Board took the Sunshine Gift Shop on-line last year, allowing people to order flowers, baby gifts and other items through the shop’s Web site and have them delivered to patients in the hospital or shipped to other locations. As a result of their hard work, the Board was able to make financial contributions of $186,000 to

Sponsored POPS! Under the Stars. More than 3,000 people attended this outdoor concert on University’s Evans campus for the Augusta Symphony’s 50th anniversary celebration finale. University also supported these arts organizations last year: Augusta Ballet, Augusta Mini Theatre, Augusta Opera, Augusta Players, Augusta Symphony, Morris Museum of Art, North Augusta Cultural Arts Council

University last year. They also pledged $550,000 over a five-year period to the Foundation’s Capital Campaign to help finance the hospital’s expansion and renovation project. In 2005, the Board’s donations to the hospital included: $50,000 20,000 18,000 12,500 5,400 5,000 4,000

REACHING OUT TO OTHER COMMUNITIES IN NEED In 2005, University responded to Hurricane Katrina, helping victims of that disaster through the following programs: •

Contributing $25,000 to Katrina Relief through the VHA Foundation to help rebuild the lives of 5,000 employees who work in VHA hospitals whose homes were damaged by the storm. 23

ASK-A-NURSE fielded calls and helped find physicians for hurricane victims displaced to Augusta.

The Foundation quickly developed a fund to which employees and physicians who practice at University could make donations to help victims of the disaster. ENHANCING THE QUALITY OF LIFE IN OUR COMMUNITY From preparing families for a new school year to ushering in the holidays, University is there, sponsoring annual events that enrich our community. In 2005, that included: Back-to-School Festival. This event drew 1,000 Columbia County students and their parents, as well as Georgia Gov. Sonny Perdue. The annual festival helps families prepare their children for school by providing information on bus schedules, school supplies, extracurricular activities and required health checks and immunizations. Fifth Annual Holiday Celebration. Held on the front lawn of University Hospital, this event attracted hundreds of guests in 2005.

Of the $550,000 pledge to the Foundation’s Capital Campaign Breast Health Center for Free Mammograms Women’s Center for equipment to test infants for jaundice without needle sticks Patient Care Management Fund Diabetes Services Foundation’s Tree of Love campaign for children’s camps University Child Development Center for playground equipment

ENDOWMENTS AND FUNDRAISING EVENTS In addition to the Capital Campaign, the Foundation saw the value of its endowments grow more than $2.9 million last year and distributed almost $800,000 to help build a healthier community. The Foundation also sponsored the following events and programs in 2005: The 20th Annual Jernigan Memorial Golf Tournament. This, the second largest annual golf event in Augusta, raised more than $220,000 to fight cancer in our community. Miracle Mile Walk. Sponsored by the Foundation and its partners, this event attracted 800 walkers who raised more than $80,000 to help fight breast cancer in our community. Tree of Love campaign. The Foundation, area banks and credit unions sponsored this annual holiday event, raising more than $39,000 for children’s programs. The 12th annual Art Patchin Celebration. This social event and auction raised almost $24,000 to help meet the needs of local cancer patients who’ve lost their insurance. 24

Tee it Up for Children with Diabetes. The Foundation once again partnered with Kroger Stores to sponsor this campaign, raising more than $4,200 for children with diabetes. Camp Juliet for Children with Diabetes. Forty-one children attended Camp Juliet, including 11 first-time campers. Campers learned to manage their diseases and enjoyed camping activities.

UNIVERSITY HEALTH CARE FOUNDATION: A TRADITION OF PHILANTHROPY Since its founding in 1977, University Health Care Foundation has worked hand-in-hand with University Health Care System to identify and meet the special needs of patients through philanthropy. In 2005, the Foundation did that in a big way, with more than $6.4 million in total revenues. In addition to its normal fundraising activities, the Foundation launched a capital campaign to support University’s expansion and renovation project. The campaign established an aggressive goal of raising $7 million to ensure that all facilities are patient and family-friendly. Now well under way, the campaign has proven to be the most successful in the history of University Hospital and the Augusta community. Largely the internal support of employees, its Volunteer Board and many physicians who practice at University and organizations with which the hospital has relationships have driven that success. Moreover, the ongoing campaign has garnered the generous support of the community. In 2005, the campaign gratefully received a major gift from long-time board member Franks S. Dennis Jr. In September 2005, shortly before Mr. Dennis’ death at the age of 83, he once again exhibited his concern for University and the Augusta community by asking his family to honor his wishes to make a gift of $1.3 million to the capital campaign. That gift was made by Mr. Dennis’ children, Frank Dennis III and Anne Dennis Trotter. The Foundation raised a total of approximately $5.1 million for the capital campaign in 2005.

Whispering Wind Asthma Academy. This pilot program was launched at Langford Middle School. This comprehensive program provides teachers, families and students with the tools and information they need to fight this disease. The program also monitors compliance through a reward system. A gift of $6,100 was made to this program from BI-LO grocery stores through its BI-LO Charity Classic golf tournament. The 1818 Society. This annual giving program allows individual and corporate donors to support the sustaining needs of the Foundation and grew to nearly 350 members in 2005. The University Hospital Nursing Alumni Association. The Foundation awarded $1,000 scholarships to 23 University employees to help further their patient care education.

The Foundation also established two new endowments in 2005. They were: The Marilyn Bowcutt Endowment, named in honor of University’s vice president of Patient Care Services, this endowment will provide financial assistance to nurses for continuing their professional education while employed at University Hospital. It will also fund general scholarship assistance to students in undergraduate and graduate nursing programs. The Henry Douglas Horne Jr. Endowment. This endowment will benefit cardiac and pulmonary services at University Hospital by meeting the special needs of patients and the educational needs of University staff members.

UNIVERSITY HEALTH CARE FOUNDATION BOARD MEMBERS Charles J. Anderson Annual / Sustaining Gifts Committee Jernigan Golf Tournament Patrick G. Blanchard Investment Committee Remer Y. Brinson III Major Gifts Committee P. A. Brodie III

UNIVERSITY HEALTH CARE FOUNDATION, INC. STATEMENT OF ACTIVITIES FOR 2005 UNRESTRICTED Revenues, Gains and Other Support: Donations Building/Land Donations Pledges Grant Revenue Gifts-in-Kind Dues & Fees Interest Investment Interest Investment Dividends Investment Income Other Income Net Assets Released from Restrictions: Satisfaction of Purpose Restrictions Satisfaction of Time Restrictions Total Revenues, Gains and Other Support Expenses and Losses: Support Expenses: Salaries and Benefits Special Activities Other Operating Expenses Total Support Expenses Contributions to Affiliated Organizations Revaluation of Annuity Payment Liability Total Expenses, Losses and Contributions Excess Revenue Over Expenses Unrealized Gain (Loss) on Investment Equity Transfer to/from UHS Equity Transfer between Classes Change in Net Assets Net Assets Prior Month/Year Net Assets December 31, 2005

$7,320 3,631 259,839 67,368 7


32,360 21,163 378,123 278,604 237,879

RESTRICTED $697,452 225,651


Current Pd

TOTAL $1,511,840 0 3,675,416 259,839 67,368 48,142 21,163 378,123 278,604 237,879 0

Susan J. Burmeister Major Gifts Committee -Grants A. Bleakley Chandler Jr., M.D. Physicians Committee Susan H. Chandler Business & Industry Committee Cheryl M. Cheek Business & Industry Committee







860,508 67,712 513,591 1,441,811 900,769 133,923

991,418 485,905 257,938 (342,790) ($84,851)

(84,851) (0) ($84,851) $0


860,508 67,712 513,591 1,441,811 900,769 133,923

2,476,503 (1,219,385)


27 Tom Colgrove Business & Industry Committee Randy W. Cooper, M.D. Physicians Committee Mary R. Daniels Annual / Sustaining Gifts Committee Jernigan Golf Tournament Elizabeth Busbia Dyches Annual / Sustaining Gifts Committee Bill Eychaner Investment Committee

2,476,503 4,471,073 424,538


(726,433) 4,169,178 5,920,335

240,528 990,710 15,875,565



10,089,513 0 $10,089,513 $0

16,866,275 0 $16,866,275 $0

4,001,870 424,538 991,418 0 5,417,826 21,453,110

Robert W. Harn Business & Industry Committee James T. Herzberg Business & Industry Committee J. Willard Hogan Annual / Sustaining Gifts Committee Jernigan Committee Executive Committee Member At-Large David J. Hogg Chair, Investment Committee Eric J. Holgate, R. Ph. Annual / Sustaining Gift Committee Jerry W. Howington, M.D. Physicians Committee Charles Ferrell Jenkins Jr. Investment Committee

Frank T. Mulherin Vice Chair, Annual / Sustaining Gifts Committee Jernigan Committee Judy Shurtleff Annual Sustaining Gifts Committee Executive Committee

Samuel Allen Fouche III Business & Industry Committee R. Thomas Fuller Major Gifts Committee Audit Committee

Ravinder Jerath, M.D. Physicians Committee Sheila V. Kamath Major Gifts Committee Wyck A. Knox Jr. Major Gifts Committee Co-Chair Capital Campaign Executive Committee Gardelle Lewis Jr. Major Gifts Committee Carolyn S. Maund Business & Industry Committee Executive Committee Member At-Large Tim McGill Vice Chair, Business & Industry Committee Grey Meybohm Annual / Sustaining Gifts Committee Jernigan Committee

Phil A. Gaffney Chair, Business & Industry Committee

Russell V. Mobley Investment Committee

Queenie M. Jones Glover Business & Industry Committee

Jason H. Moore Executive Committee

Rhonda S. Graybeal Annual / Sustaining Gifts Committee Jernigan Committee

Preston A. Moss Annual / Sustaining Gifts Committee Jernigan Committee

Alan K. Griffin Investment Committee

Jane M. Mothner Major Gifts Committee


Thomas E. Sizemore Chair Elect, Executive Committee Annual / Sustaining Gifts Committee Elaine Clark Smith Business & Industry Committee Executive Committee Member At-Large

Robert C. Osborne Jr. Chair, Major Gifts Committee Executive Committee Audit Committee

W. Craig Smith Vice Chair, Business & Industry Committee

Thomas C. Poteet, Jr. Annual / Sustaining Gifts Committee

R. Lee Smith Jr. Chair, University Health Services, Inc. Investment Committee Executive Committee

Lessie B. Price Business & Industry Committee Executive Committee Member At-Large J. Larry Read Executive Committee T. R. Reddy, P.E. Major Gifts Committee

Aurelia S. Jernigan E. Lee Clark Business & Industry Committee

The accompanying notes are an integral part of this financial statement.

Check Points B/S

Michael M. Brown Annual / Sustaining Gifts Committee Jernigan Committee

Daniel W. Hamilton Annual / Sustaining Gifts Committee

Joseph J. Rogers Annual / Sustaining Gifts Committee Jernigan Committee Executive Committee Member At-Large Charles W. Rowell IV Investment Committee Marty Rutkowski Annual / Sustaining Gifts Committee John R. Scott Annual / Sustaining Gifts Committee Chair, Jernigan Committee M. Brannon Sell Annual / Sustaining Gifts Committee Nan H. Shaefer Annual / Sustaining Gift Committee Kailash B. Sharma, M.D. Physicians Committee T. Stan Shepherd Immediate Past Chair, UHCF Executive Committee S. Michael Shlaer, M.D. Physicians Committee Jerry W. Shumpert Business & Industry Committee Keith H. Sizemore Business & Industry Committee

Randolph R. Smith, M.D. Chair, Physicians Committee Co-Chair Capital Campaign Executive Committee Joel H. Sobel Major Gifts Committee Jeff Spears Investment Committee William R. Thompson Investment Committee Executive Committee Member At-Large Trish Thornhill Annual / Sustaining Gifts Committee James R. Tyler Major Gifts Committee Fran S. Upton Chair, Annual / Sustaining Gifts Committee Executive Committee J. Maxwell Vallotton Chair, Major Gifts Committee Executive Committee Member At-Large Charles Williams Annual / Sustaining Gifts Committee Jernigan Committee Investment Committee Mark J. Wills First Vice Chair, Annual / Sustaining Gifts Committee Executive Committee William H. Woodward Chair, Audit Committee Major Gifts Committee Executive Committee Ronald H. York





A. B. Beverage Company Inc. ADSI Moving Systems/United Van Lines AFLAC ALLTEL Mobile Communications Alstar Inc. International AmeriPath Augusta Dermatology Associates, PC Augusta Golf Association Augusta GYN P.C. Augusta Oncology Associates, P.C. Augusta Plastic Surgery Associates Austin Industrial Inc. Baine Enterprises, Inc. DBA McDonald’s Bank of America BellSouth Benefit Coordinators Inc. BI-LO, LLC Blanchard & Calhoun Insurance Boston Scientific Corp. Bright McConnell Tract Trust Bristol-Myers Squibb Company Brown & Radiology Associates of Augusta Cardinal Health CareEvolve Centex-Rodgers Construction Company Cherry, Beckaert & Holland, L.L.P. Chick-Fil-A Inc. Augusta Exchange Clinton-Anderson Hospital Inc. Club Car Inc. Cogdell Spencer Advisors Inc. Comtura Inc. CRAVCO Inc.DBA McDonald’s Crothall Health Care Inc. Dan Cook Associates Inc. DuraMed Medical Equipment Electrolux Home Products North America Eli Lilly & Company Eli Lilly & Company Foundation Elliott Davis, LLP Ernst & Young Estate of Hilton F. Wall Estate of Sara L. Clark E-Z-GO Division of Textron Inc. First Citizens Bank & Trust First National Bank and Trust Company Five Star Moving Inc. Gary L. McElmurray Construction Company Inc. Georgia Bank & Trust Company Georgia Power Company Georgia Power Foundation, Inc. Gold Mech Inc. Hang-Ups Inc. HDR Architecture Inc. Helen B. McLean Trust InfoCrossing Ivan Allen Company Jim Hudson Lexus, Augusta Julia W & William Hull Endowment Kathwood Enterprises Kilpatrick Stockton, LLP Kimberly-Clark Corporation Kiwanis Club of Augusta Inc. Knox Charity Fund Inc. Knox Enterprises, LLP Knox Foundation Kroger Kronos Inc. KYPHON Inc. Lacy D. Decamp Trust Logicalis MCBS, LLC McDonald’s Augusta Co-Op McKesson Information Solutions Inc. McKnight Construction Company Meadows Regional Medical Center, Inc. Medical Oncology Associates, P.C. Meybohm Realtors Montag & Caldwell Inc. Morgan Keegan & Company Inc. Morris Travel Morrison Health Care National Mail Services Inc. NextGen Obstetrics & Gynecology Associates of Augusta, P.C.

Orthopaedic Associates of Augusta PA Owens & Minor Papa John’s Pizza PCS Nitrogen Augusta Peachtree Planning Petsch Respiratory Services Phoenix-Commercial Printers R. W. Allen & Associates Inc. Rader Mercedes Regent Security Services Rhodes Financial Services Richmond Supply Company Rich’s Lazarus Goldsmith’s Southern Siding & Window Corp. SouthTrust Bank Spacelabs Medical SRP Federal Credit Union Storey Foundation Inc. SunTrust Bank Inc. Suntrust/Trusco Capital Management TBonz of Augusta Transportation Solutions of Augusta LLC Turner Construction Company Tyco Healthcare United Healthcare Corp. University Health Credit Union University Primary Care Inc Volunteer Board of University Health Wachovia Westinghouse SRS Community Outreach Windsor Jewelers Inc. $ 500 AND ABOVE INDIVIDUAL DONORS

Ms. Rosa L. Abrams Ms. Sheri L. Abreo Ms. Mary C. Acevedo Ms. Rhonda M. Adkinson Ms. Brenda L. Aiken Dr. Hosssain Alavi Ms. Adrienne W. Albrecht Ms. Cassie Alexander Ms. Diane M. Alexander Ms. Hassie M. Alexander Ms. Constance Allen Mr. & Mrs. J. Thomas Altizer Ms. Belinda S. Anderson Ms. Cheryl A. Anderson Mr. & Mrs. Hubert E. Anderson Ms. Pamela K. Anderson Ms. Sallie M. Angeley Ms. Cynthia B. Anthony Ms. Elsie Anthony Ms. Ofelia Arias Mr. John W. Arnold Mr. & Mrs. John W. Arnold Ms. Mudita Arora Ms. Rosemary K. Arthur Ms. Vicki L. Asbury Ms. Sheila S. Ash Ms. Geraldine B. Ashe Dr. Miriam J. Atkins Mr. William B. Atkinson Ms. Jan W. Bailey Mr. & Mrs. Robin Bailie Ms. Deborah A. Bair Ms. Angela J. Ballentine Ms. Elizabeth B. Barksdale Ms. Janet M. Barnes Mr. Beryl B. Barrett Ms. Annis C. Barton Ms. Beverly B. Barton Ms. Donna B. Bates Ms. Andrea Baxley Ms. Aubrey Baxley Ms. Susan H. Bazemore Ms. Beverly J. Beard Ms. Susan M. Beasley Mr. & Mrs. William P. Bebbington Mr. Arthur F. Beckman Mr. & Mrs. David A. Belkoski Ms. Brenda R. Bell Ms. Peggy M. Bell Ms. Wanda C. Bell Ms. Frances M. Bender Ms. Courtney Bennett Ms. Deanna A. Bentley

Ms. Carman Berendsen Ms. Alaine M. Bethune Ms. Dyanna M. Bey Dr. Peter J. Bigham Ms. Varetta Bigham Mr. Steven V. Bisso Ms. Carol M. Black Ms. Leigh Blackburn Ms. Robin H. Blackburn Ms. Berthina L. Blackwell Ms. Christy Blackwell Ms. Cecelia Y. Blume Mr. & Mrs. Braye C. Boardman Mr. & Mrs. Clayton P. Boardman III Mr. Ivan Bolgla Ms. Linda E. Bolt Ms. Jacqueline M. Bondow Mr. Edmund Boniewicz Ms. Joan N. Borseth Ms. Angela J. Boswell Mrs. Marilyn A. Bowcutt Ms. Roseanne E. Bowen Ms. Marnie E. Bowles Mr. James Boyd Ms. Jean Brackett Mrs. Marilyn R. Braddy Ms. Angela K. Bragg Ms. Melissa D. Brandt Ms. Robyn Brantley Mr. Paul R. Braun Ms. Susan C. Brega Mr. Troy A. Breitmann Dr. Gary B. Broadnax Mr. Johnny R. Broadnax Ms. Mary K. Brock Mr. John E. Brodie Mr. & Mrs. Perera A. Brodie III Ms. Amy Brooks Mr. Jon Brooks Ms. Sharon Brooks-Graham Mr. & Mrs. Edward J. Broske Ms. Addie L. Brown Ms. Amelia Brown Mrs. Catherine B. Brown Mr. Charles M. Brown Ms. Julie L. Brown Ms. Maria T. Brown Ms. Mary R. Brown Ms. Michele T. Brown Mr. Raymond D. Brown Ms. Vevelyne A. Brown Ms. Kimberly M. Brownell Ms. Mary D. Browning Ms. Nancy R. Browning Ms. Denise Bryant Ms. Violet M. Bryant Ms. Angela Buchwitz Ms. Pamela D. Buck Ms. Kay J. Buckner Mr. & Mrs. E. Thomas Burckhalter Jr. Ms. Joan Burnett Mr. Robert S. Burnett Jr. Mr. & Mrs. Tommy D. Burnett Mr. & Mrs. Edward L. Burr Ms. Leigh J. Burt Ms. Victoria M. Burt Mrs. Linda Bush Ms. Sharon Bussey Ms. Carolyn B. Byrd Ms. Shannon R. Campbell Mr. Albert S. Candler Jr. Mrs. Katrina G. Cantrell Ms. Tabatha Caraway Mr. Keith Carlos Ms. Lena S. Carter Ms. Moronica D. Carter Ms. Rosemary A. Carter Ms. Deborah K. Cartrett Ms. Elane L. Casteen Ms. Jennifer Caudill Mr. & Mrs. Milton L. Cawley Jr. Ms. Diana L. Cesarini Ms. Kimberly G. Chalker Mr. Michael H. Chamineak Ms. Sharon N. Chamineak Dr. & Mrs. A. Bleakley Chandler Jr. Ms. Wendy Y. Chandler Ms. Roberta M. Chapel Ms. Glenda L. Chears Mrs. Lou Cheek Ms. Lisa R. Cheeks Ms. Elizabeth D. Chesley

Ms. Linda S. Chester Ms. Irene P. Chianese Ms. Lelia Childers Ms. Sarah Childrey Ms. Catherine C. Christopher Mr. & Mrs. Charles S. Claypool Jr. Ms. Patsy Cliett Ms. Melanie N. Cochran Ms. Tammie Cockrell Ms. Francina H. Cogle Mr. & Mrs. William H. Colbert Mr. Ben Collins Mr. Theodore F. Conner Ms. Rebecca A. Cook Ms. Lisa N. Count Ms. Tammy Covington Ms. Kathie A. Cox Mr. & Mrs. Sam W. Craig III Ms. Cheryl Crammer Ms. Vicki L. Crapps Ms. Marynell Crawford Mr. & Mrs. Henry F. Creel Ms. Phyllis Crider Ms. Martha G. Crumbley Dr. Paul E. Cundey III Ms. Mary L. Curry Ms. Gloria D’Antignac Ms. Vivian B. Dacus Mr. T. Richard Daniel Ms. Camilla Daniels Mrs. Mary R. Daniels Ms. Deborah Davis Ms. Georgeanna Davis Ms. Traci H. Davis Ms. Marka Day Ms. Diane DeBartolo Mr. & Mrs. Ed Deketeleare Ms. Dominic R. Dela Cruz Ms. Kari L. DeLoach Ms. Frances M. Delong Ms. Mary “Teresa” Delong Ms. Susan B. Denison Mr. Frank S. Dennis Jr. Jody Dennis Ms. Terry L. Dennis Mr. William “Ken” Dennis Ms. Peggy B. Dicks Ms. Tammie Dixon Ms. Pamela B. Domzalski Ms. Amy S. Dorrill Mr. G. David Dowd Ms. Mary E. Dowdy Mr. Albert Doyle Ms. Donna T. Drago Ms. Sandra E. Dubose Ms. Danita A. Ducey Mr. Mike B. Dudley Sr. Mrs. Carole E. Duffy Miss Donna J. Duling Ms. Sarah F. Duncan Ms. Natasha Dyer Mr. Barry Eackloff Ms. Ann Y. Edwards Ms. Deborah C. Edwards Ms. Patricia R. Edwards Ms. Andrea D. Ellis Ms. Donna A. Epstein Ms. Deborah Erickson Ms. Gail D. Erlitz Dr. Ben N. Estes Dr. & Mrs. Ben N. Estes Ms. Carol A. Eunice Ms. Nancy Evans Mrs. Peggy L. Evans Dr. Hossam E. Fadel Ms. Dawn Faircloth Dr. & Mrs. William L. Farr Jr. Ms. Karen W. Federman Ms. Patricia H. Felder Ms. Sharon L. Fernstrom Ms. Deborah B. Ferrone Ms. Kawanna Few Ms. Emily N. Figgins Ms. Virginia A. Fitzgerald-Taft Dr. Arlie E. Fiveash Rev. & Mrs. Henry J. Flowers Ms. Sandra K. Fort Ms. Suzanne R. Fowley Ms. Kay S. Fox Mrs. Mary Franken Mr. David E. Franklin Mr. & Mrs. Burlee R. Frazier Jr. Dr. & Mrs. Murray A. Freedman Mr. E. W. Friend

Ms. Jane Frommer Ms. Emily W. Fuller Mr. Timothy B. Futral Mr. & Mrs. Phil A. Gaffney Miss Evelyn A. Gagnon Ms. Susan Galasso Mr. Earl F. Gallett Mrs. Anne Galloway Ms. Mary Gardenshine Mr. & Mrs. Crane Garren Ms. Deanna Garrow Ms. Angela J. Gay Ms. Cornellia C. Gay Dr. & Mrs. Gregory L. Gay Mr. Earl Geiger Ms. Alice A. Germany Mr. Edward R. Gibson Mr. & Ms. John L. Gilchrist Ms. Carolyn V. Gilstrap Mr. & Mrs. J. Brewster Given Ms. Eleanor B. Givens Ms. Ruth Amerson Gleason Ms. June H. Glover Ms. Queenie M. Glover Mr. & Mrs. Jack L. Godbee Mr. Jonathan Godbee Ms. Jennifer Goddard Ms. Laurel H. Goeckeritz Mr. & Mrs. Thomas Goforth Ms. Susan E. Goodin Ms. Angela Goodson Ms. Tameka Gowdy Ms. Annette R. Graham Mr. Ronald O. Graham Ms. Deborrah June Granade Ms. Jill M. Grandy Mr. & Mrs. Don A. Grantham Mr. Sol Grau Dr. & Mrs. Michael L. Graybeal Mrs. Rhonda Graybeal Ms. Susan Green Ms. Shena Greene Ms. Debra V. Grice Ms. Jane Griffin Ms. Adrain D. Grubbs Ms. Rosanne Grubbs Ms. Dewey J. Guerry Ms. Eve D. Guilfoyle Drs. Marshall A. & Margaret F. Guill Mr. & Mrs. Wayne Gulledge Ms. Kimberley A. Hadden Mr. & Mrs. Richard C. Hadlock Mr. Michael B. Hagler Ms. Heather Hammett Mr. & Mrs. Steven A. Hammock Ms. Lois N. Hammond Ms. Patricia Hancock Ms. Mary J. Harden Ms. Rachel Hardin Ms. Tiffany L. Hardy Ms. Mary Kay Harkleroad Ms. Gayle Harp Mrs. Frances O. Harris Ms. Dawanda Hart Mr. Francis J. Hart Ms. Latina A. Hartfield Mr. Michael Hartsell Mr. Dennis L. Harville Jr. Ms. Brandy Hatfield Ms. Debra J. Hawkes Ms. Rhonda L. Hawkins Mr. Michael W. Henderson Dr. & Mrs. John M. Hennecken Ms. Michelle Hensley-Jennings Ms. Carmen Hernandez Mrs. Mary L. Hewett Ms. Vicki L. Heyman Ms. Autumn Hickman Mr. Allen R. Hicks Ms. Carol H. Hiers Ms. Joyce Hill Mr. Levi W. Hill III Ms. Natasha Hill Ms. Vickey L. Hill Mrs. Nettie G. Hillmon Ms. Lois V. Hixon Ms. Ashleigh G. Holley Ms. Cynthia D. Holley Ms. Debbie Holliday Ms. Kimberly Holliday Ms. Cheryl Hollingsworth Ms. Mattie A. Holmes Ms. Rose E. Holt



Ms. Ruth A. Hood Ms. Linda A. Hooks Mrs. Glynda Horne Mrs. Susan G. House Mrs. Beverly M. Howard Ms. Marilyn H. Howard Mr. & Mrs. Kyle E. Howell Ms. Mary R. Howell Dr. Jed W. Howington Dr. & Mrs. Jerry W. Howington Ms. Elizabeth F. Hubbard Mr. David W. Hudson Ms. Amy Hughes Mrs. Julie M. Hughes Ms. Maryann C. Hunt Ms. Debra Hurst Ms. Anne C. Inglett Mrs. Nancy P. Inglett Ms. Loretta Irby Ms. Erica Jackson Ms. Lisa N. Jackson Ms. Marie W. Jackson Ms. Tracy L. Jackson Ms. Nicole M. James Ms. Laura E. Jarvis Ms. Catherine S. Jenkins Dr. & Mrs. Ravinder Jerath Ms. Lori F. Johann Ms. Anna L. Johnson Ms. Charlita A. Johnson Ms. Cindy M. Johnson Ms. Eunice J. Johnson Ms. Harriett T. Johnson Dr. & Mrs. Jimpsey B. Johnson Jr. Ms. Joeann Johnson Ms. Linda M. Johnson Ms. Marsha Johnson Ms. Martha F. Johnson Ms. Natalie P. Johnson Ms. Pamela Johnson Dr. & Mrs. Ray E. Johnson Ms. Sharon C. Johnson Ms. Thelma Johnson Ms. Tonya R. Johnson Ms. Christine Johnson-Johns Ms. Alma J. Jones Ms. Janet R. Jones Ms. Joy Jones Ms. Kim M. Jones Ms. Leigh R. Jones Ms. Lynda J. Jones Ms. Rebecca Jones Mr. & Mrs. Rip W. Jones Ms. Yasheaka Jones Ms. Debbie Jordan Ms. Glenda Jordan Ms. Rhonda P. Kalbas Dr. & Mrs. M. Vinayak Kamath Dr. Mark R. Keaton Ms. Clara Kemp Ms. Jackie M. Kendinger Ms. Lisa L. Kendrick Ms. Debra N. Kennedy Mr. & Mrs. Gordon B. Kennedy Jr. Ms. Lou F. Kennedy Mr. Steven W. Kenrick Mr. Bob Kepshire Ms. Jennifer L. Key Ms. Lakesha Key Dr. & Mrs. T. Scott Key Mr. Lonnie L. Keyes Ms. Jennie Keys Ms. Barbara Kienzle Ms. Eucabeth Kilonzo Mr. & Mrs. Julian D. King Jr. Ms. Angelioue King-Grant Ms. Camille T. Kirkland Dr. & Mrs. William R. Kitchens Dr. & Mrs. Peter G. Klacsmann Ms. Kay C. Knight Mr. Kenneth D. Knight Mr. & Mrs. W. L. M. Knox Jr. Ms. Debra R. Kroll Ms. Terri B. Krygier Mr. & Mrs. Dessey L. Kuhlke Ms. Melanie D. Kumrow Ms. Rosanne Kusz Mr. & Mrs. Edwin J. Lake Ms. Elizabeth Ann H. Lamb Ms. Denise B. Larsen Mr. Eric E. Larson Ms. Judi Lathan Ms. Joyce Lauw Drs. Alan & Michal LaVine Ms. Evelyn G. Lawrence Ms. Lillie A. Lawson Ms. Irma C. Layug Ms. Carolyn Lee Ms. Jeanne Bingham Lee Ms. Melinda Lee Ms. Diane Leibach Ms. Shari F. Leonard

Ms. Patricia A. Leopard Ms. Sheron C. Lepard Ms. Michele P. Lester Mr. & Mrs. Gerald Levy Mrs. Addie B. Lewis Ms. Dana J. Lewis Mr. & Mrs. Gardelle Lewis Jr. Mr. & Mrs. Kenneth R. Litke Ms. Cheryl Long Mrs. Pamela H. Long Ms. Ann M. Lorenz Ms. Lanell D. Lovett Ms. Alice S. Lowe Ms. Angela D. Lowe Mr. John R. Ludington Jr. Ms. Crystal Luke Mr. Kevin C. Lulham Dr. & Mrs. Malcolm N. Luxenberg Ms. Dorothy L. Lyet Ms. Loraine K. Lyons Ms. Christine Mack Ms. Gail Mack Ms. Pamela D. Mack-Wells Mr. Scott MacMurray Ms. Amelia F. Maddox Mr. Richard Makerson Jr. Mr. & Mrs. Byron B. Mangum Mr. William R. Manley Mr. & Mrs. Douglas B. Mann Mr. & Mrs. John S. Markwalter Ms. Christine Martin Ms. Lenvia Martin Mr. & Mrs. Ronald L. Martin Ms. Bridgett Martinez Ms. Idella H. Mathis Ms. Catherine O. Matthews Ms. Yvonne J. Mayes Ms. Amber M. Mayo Ms. Gwendolyn Mayo Ms. Barbara J. McAdams Ms. Marnie McCarty Mrs. Joyce J. McCollum Ms. Margaret McCowan Mr. Mark S. McCoy Ms. Brenda K. McCray Mrs. Marianne A. McCuller Ms. Iris McDuttie Ms. Dei McFadden Ms. Minnie S. McKee Ms. Sandra Michelle McKinney Ms. Cindy L. McKoy Ms. Cindy McLeroy Ms. Jessica McNeal Ms. Charlotte McNichols Mr. Anthony B. Meadows Ms. Vivian Mealer Ms. Susan Melaney Mr. & Ms. Johnny Melles Ms. Erica Lee Menefee Ms. Delores G. Merriweather Ms. Jessie Merriweather Ms. Martha A. Merry Mr. John H. Messick Ms. Linda Metz Mr. Grey Meybohm Mr. & Mrs. Hans H. Meyer Ms. Robbin E. Meyer Mr. Leon L. Miller Miss Leola Mims Ms. Stephanie Mims Mr. Rodney R. Mischel Ms. Kita Mitcham Mr. & Mrs. John W. Mitchum Jr. Ms. Denise A. Mobley Ms. Barbara K. Molini Ms. Karen Molton Mr. & Mrs. Rodney R. Momcilovic Mr. Arthur M. Moore Ms. Elicia G. Moore Mr. & Mrs. Jason H. Moore Ms. Maria A. Moore Ms. Terri C. Moore Ms. Karen C. Morgan Ms. Judy S. Morris Ms. Tamekia R. Morris Ms. Gilda H. Moseley Ms. Naomi J. Mote Ms. Laura H. Motes Mrs. Jane M. Mothner Ms. Rosemary Motsinger Ms. Suellen Mourfield Mr. Gary Muir Ms. Sebrena Muirhead Mr. & Mrs. Brian J. Mulherin Sr. Ms. Barbara Mullins Ms. Janel Murray Ms. Beth H. Mushet Mr. James W. Mushet Ms. Mercedith Nazario-Cardona Mr. & Mrs. Andrew P. Nelson Jr. Ms. Carole A. Nelson Ms. Yvonne Nelson

Ms. Yvonne S. Nesbitt Ms. Charlotte O. Netherland Mr. & Mrs. Ronald D. Nevedale Ms. Norma L. Newell Ms. Marie S. Newman Mr. Mark S. Newman Ms. Gladys D. Norris Ms. Margaret Beth Norris Mrs. Venetia P. Northrop Mr. & Mrs. Charles T. Nybakken Mr. & Mrs. Jim O’Conner Ms. Maureen M. O’Connor Ms. Teresa M. O’Neill Ms. Cynthia N. Odom Ms. Pamela Odom Mrs. Ruth D. Orr Mr. & Mrs. Robert C. Osborne Jr. Ms. Jo Owens Ms. Joan Owens Mr. Bryan Pagan Ms. Christa Pardue Mr. William Pardue Ms. Cynthia E. Parham Ms. Rubnette D. Parker Ms. Mary E. Partridge Mr. Brian Patterson Ms. Roxane C. Patterson Ms. Lisa A. Patton Mr. & Mrs. John R. Pearson Ms. Cathy L. Peebles Ms. Vera L. Pennington Mr. Milegro Pereiro Ms. Lisa Perry Ms. Vickie B. Perryman Mr. Scott Petitti Ms. Cheryl Phillips Mrs. George A. Phillips Ms. Mary S. Phillips Mrs. & Mr. Louise D. Pike Ms. Rosemary H. Pilcher Mr. Sydney N. Pitts Ms. Mechele L. Pollard Ms. Sheridan Poole Mrs. Katie B. Poppell Mr. Barbara J. Powell Ms. Beleta J. Powell Ms. Mary C. Powell Ms. Beneathe E. Powers Ms. Mabel R. Prawdzik Ms. Brandi Prescott Ms. Elizabeth R. Price Mr. & Mrs. William Price Mr. Dennis E. Primrose Mr. Nathan Pritchard Ms. Stephanie Prophet Ms. Shelba Prudence Ms. Deborah J. Pryor Ms. Debbie S. Puckett Ms. Pamela Puett Ms. Kelli L. Pulley Ms. Alice Pyle Ms. Tammye R. Quarles Ms. Arnita S. Quiller Ms. Tare Rainey Mr. Michael Rand Mr. & Mrs. J. Larry Read Ms. Ella Rearden Ms. Marchil V. Reddy Mr. & Mrs. T.R. Reddy Mr. Wally M. Redfern Ms. Karen L. Reece Mr. & Mrs. David Rees Ms. Joann Wiggins Reeves Ms. Wendy T. Reeves Ms. Bettye Rhodes Ms. Cherilyn Rice Ms. Michele Y. Rice Mrs. Sally A. Rich Ms. Cindy Riddle Ms. Cindy J. Rigdon Ms. Nicole P. Rimmer Ms. Vivian M. Rinke Mrs. Lisa C. Ritch Ms. Carolyn J. Robins Ms. Ann M. Robinson Ms. Cassandra Robinson Ms. Debra Robinson Ms. Yolanda S. Robinson Mr. Richard J. Roche Mr. Adrian Rodriguez Ms. Joanne Rogalsky-Nacca Mr. & Mrs. Joseph J. Rogers Mrs. Samuel T. Rogers Ms. Teresa Rollins Mr. Wayne A. Rose Ms. Monique Ross Ms. Marquita Rowe Ms. Jean G. Rucker Ms. Marzelle W. Ruczko Mr. Marty Rutkowski Dr. John F. Salazar Ms. Gloria D. Sanders

Ms. Nettie Sang Ms. Starlette A. Sapp Ms. Lisa Scarboro Mr. & Ms. Jeffery Schaade Ms. Barbara J. Schoener Mr. Thomas Schroder Ms. Cardiss T. Scott Mr. & Mrs. John R. Scott Ms. Lurlene Scott Ms. Sharon H. Scott Ms. Tameka Scott Ms. Tessie B. Scott Mrs. Deedee H. Seals Mrs. Peggy Sease-Fain Mr. Clifford L. Selby Ms. Bridgette Severson Mr. & Mrs. Richard W. Severson Ms. Janet T. Sewell Ms. Marilyn R. Shell Ms. Pamela A. Shepherd Ms. Rebecca R. Sherman Ms. Linda Shirk Dr. & Mrs. S. Michael Shlaer Ms. Ann M. Shook Mr. James A. Shouse Mrs. Faye P. Shuford Ms. Jamie Simmons Mr. Ronald H. Simmons Ms. Denise Simon Ms. Terry L. Simonton Mr. Antwan T. Sims Ms. Michele Singletary Ms. Phyllis D. Siverhus Ms. Joy “Elaine” Sizemore Ms. Theresa Skaria Ms. Robin K. Slagle Ms. Yvonne S. Smallwood Ms. Barbara Susan K. Smith Ms. Buhania Smith Ms. Tonya Smith Ms. Vicki L. Smith Mr. & Mrs. Joel H. Sobel Mr. Arvid W. Soderberg Ms. Deborah Spearin Mr. Frank T. Speer Ms. Lisa K. Spires Ms. Nicole M. Spiro Ms. Sheri D. Sproat Ms. Judy C. Stencel Ms. Cindy Stephens Ms. Anne M. Sterling Mr. Harold W. Stewart Ms. Angela Stokes Ms. Tiffany Y. Stone Ms. Deborah P. Sullivan Ms. Jo Be L. Sullivan Ms. Lisa K. Sullivan Ms. Shereen Sullivan Ms. Lisa G. Summer Ms. Carmen D. Summey Mr. & Mrs. Carl J. Surrett Ms. Catherine M. Swanson Ms. Julie Sward Mr. John B. Swihart Ms. Rebecca A. Sylvester Ms. Carmen L. Takacs Maj. &. Mrs. Charles Tarver Jr. Ms. Videria D. Tarver Ms. Dana R. Taul Ms. Annette P. Taylor Mr. Keith C. Taylor Ms. Rashanda Taylor Mr. & Mrs. Robert M. Taylor Ms. Ellen C. Tereshinski Mr. Terry G. Terral Dr. & Mrs. Paul M. Thaxton Mr. Johnny Thomas Ms. Marian L. Thomas Ms. Francine G. Thompkins Ms. Lenora Thompkins Ms. Cheryl Thorn Ms. Belinda Thornton Ms. Diane Thornton Mr. Robert E. Tiller Ms. Debra A. Timmons Ms. Cheryl Tobin Ms. Vivian L. Tomberlin Ms. Sharon D. Tomlin Ms. Katria Trumpler Mr. Guy D. Tucker Ms. Andrea Turley Ms. Sheree C. Turner Ms. Denise H. Tweed Mr. Christopher Tyler Ms. Charlotte Usry Mr. & Mrs. J. Maxwell Vallotton Ms. Jacqueline T. Van Pelt Mr. John Varghese Dr. & Mrs. Philip R. Veazey Mr. Jesus C. Velazquez Ms. Alma Vidal Ms. Amy E. Vincent

Ms. Carrie K. Walker Ms. Donna P. Walker Mr. Keith Walker Ms. Shardae Walker Mr. Thomas F. Walker Drs. Clifton & Carolyn Wall Mrs. Jane T. Wall Ms. Robin E. Wallace Ms. Christine M. Walton Mr. Ronald J. Walton Dr. Kraig M. Wangsnes Mr. David Wardlaw Ms. Celestine Ware Mr. Christopher C. Waters Mr. Terry W. Waters Ms. Nancy D. Wates Ms. Eva Watkins Mr. Jermain L. Watkins Ms. Tammy M. Watkins Ms. Adrienne C. Watson Dr. & Mrs. W. G. Watson Mrs. Betty L. Weaver Ms. Rebecca L. Whatley Ms. Diane J. White Mr. Herbert S. Whitehead Jr. Mr. Clifford T. Whitley Ms. Debra A. Whitley Ms. Patricia A. Whitlock Dr. & Mrs. Richard R. Whitlock Jr. Ms. Linda D. Wideman Ms. Harriett B. Wilcox Ms. Catherine E. Wilkes Ms. Penelope B. Wilkins Ms. Brenda N. Williams Ms. Cathie L. Williams Ms. Donna V. Williams Mr. & Mrs. George M. Williams Mrs. Leslie C. Williams Ms. Linda J. Williams Ms. Pamela Williams Ms. Rosemary B. Williams Ms. Shirley Williams Ms. Virginia Williams-Brown Dr. & Mrs. Charles K. Williamson Ms. Marguerite R. Willingham Ms. Martha B. Wills Mr. Doug T. Wilson Ms. Octavia Wilson Ms. Amy C. Winn Mr. Dewayne Winston Ms. Vickie D. Wojtaszek Ms. Patricia Womack Mr. & Mrs. William H. Woodward Jr. Ms. Mayra E. Woolwine Ms. Nicole Wren Ms. Iva J. Wright Ms. Julia M. Wright Mrs. Phyllis C. Wright Ms. Patricia C. Wynne Ms. Anne C. Yarid Mr. George A. Yoder Ms. Gertrude Young Mr. Roy G. Young Ms. Sharon B. Young Mr. & Mrs. David M. Zacks Mr. & Mrs. Thomas G. Zange Ms. Kathy Zeiler



UniversityHealthCareSystem CommunityBenefitReport 2005


UniversityHealthCareSystem CommunityBenefitReport 2005