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ESSENTIALS ENDS POLICIES MONITORING (E-5) JANUARY 2018 - DECEMBER 2018 LIVE BETTER. LIVE UNITED.


(E-5) ESSENTIALS United Way of Acadiana is working to reduce unmet needs by helping neighbors during a temporary crisis. In a single year, over 50,000 people had basic needs of food, shelter, health and safety met through United Way of Acadiana’s funded and direct service work.

Cover: Volunteers working at this year’s Stamp Out Hunger Food Drive for the National Association of Letter Carriers


PLAN OF ACTION FOR COMMUNITY TRANSFORMATION (PACT) Mobilizing Resources: Activating PACT Partnerships for Essentials We learned in the 2018 United Way ALICE Report for Louisiana that 46% of the households in Acadiana lack the stable housing, financial management skills, transportation, health insurance, and/or employment necessary for stability. Insufficient access to these and other things can easily lead to or magnify the devastating consequences of any crisis. PACT United funding helps individuals and families in Acadiana meet their basic needs throughout the year and in times of disaster.

Together we can make change happen. #LIVEUNITED 4

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Above: Kerry Stutes of ASSIST Agency in Acadia Parish greets a client.

PACT SUCCESS STORY: ASSIST Agency Emergency Assistance Len Boudreaux sat at his Abbeville kitchen table, head in his hands, bills spread out in front of him. It was the end of the month, and not only was rent due, so was everything else. Len had been let go from his job as a store manager, and despite three months of applying for jobs, nothing had panned out. He was responsible for not only himself, but a wife and two children. Mrs. Boudreaux, meanwhile, was surfing the internet for solutions, and found out about ASSIST Agency. They called the next morning to learn more about the eligibility requirements, and were pleasantly surprised at how fast ASSIST replied to their request, scheduling an appointment for the same day. Through the Emergency ASSIST Program funded by United Way of Acadiana, they were able to catch up on their rent, and they didn’t have to choose between which bills could slide and which needed to be paid. Len Boudreaux has since found employment, and the Boudreauxs are grateful for the help that ASSIST offered in their time of need. 4 ESSENTIALS


PARTNERSHIP HIGHLIGHT: NATIONAL ASSOCIATION OF LETTER CARRIERS This past May, the U.S. Postal Service, Foodnet and United Way of Acadiana joined forces to host the Acadiana efforts for the National Association of Letter Carriers (NALC) Food Drive. This food drive benefited Foodnet and the pantries it serves. The Lafayette community was invited to leave a bag of non-perishable goods at their mailboxes and their letter carrier collected their donations. Our partnership helped families meet their basic needs. United Way Worldwide and the NALC are national partners for this initiative. Volunteers were provided a hands– on oppor tunity to suppor t our PACT for Essentials, helping local families meet their basic needs for food.

IMPACT: Postal workers collected 40,715 pounds of food from local households on a single day in May. Donations from the NALC annual drive provided $74,508 worth of meals to local families.

PARTNERSHIP HIGHLIGHT: UWA SUPPORTS THE EMERGENCY FOOD & SHELTER PROGRAMS United Way of Acadiana provides leadership for the Emergency Food and Shelter Programs (EFSP) in Acadiana. The EFSP is governed by a national board and chaired by the Federal Emergency Management Agency. The program was created to help meet the needs of hungry and homeless people throughout the United States and its territories by allocating federal funds for the provision of food and shelter. United Way of Acadiana provides governing support to the local board located in Acadia Parish, with UWA Community Collaborations Manager, Kay Marix, serving as local board chair in this parish. Funds allocated to Acadia Parish were distributed directly to ASSIST Agency and Second Harvest Food Bank of Greater New Orleans and Acadiana in the amounts of $23,451 and $8,000 respectively. In addition to advertising the availability of EFSP funds, United Way of Acadiana coordinates regular meetings of the local board in Acadia Parish and monitors completion of required documents by recipient organizations. ESSENTIALS 5


PARTNERSHIP HIGHLIGHT: 232-HELP/211 Since 1970, United Way of Acadiana has partnered and provided significant funding supports to 232-HELP/211. In 1997, UWA’s partnership with the local agency became part of a national movement of United Ways t hr o u gh o ut t h e c o unt r y as U nite d Way of Americ a launched the National 2-1-1 Collaborative with AIRS and several statewide networks. Since then, United Way of Acadiana has worked closely with this organization and the Louisiana Association of United Ways to support a statewide 2-1-1 coordinated system. Support to this agency translates into answers, resources, solutions and linkages for any Acadiana citizen who dials the number and requests help.

RESULTS REPORTED FROM 232-HELP/211 Telephone Calls Answered Telephone Calls Abandoned Telephone Calls Overflowed

27,298 / 91% 458 / 2% 1,850

Call distribution categories were as follows: • Information – 23% • Referral – 35% • Advocacy – 41% • Crisis Intervention – < 0%

Top Ten Providers:

Progressive Baptist 3,793 FoodNet Distribution 2,979 Msgr. Sigur 1,418 SMILE 721 Catholic Services Emily House 492 Catholic Services Lighthouse 481 United Christian 463 CUPS 654 St. Landry CAA 337 Family Promise of Acadiana 287

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This past year, 30,178 callers were provided informational and referral services, getting them the answers they needed. Approximately 22,000 of these calls were from UWA’s four-parish service area. 232-HELP/211 served individuals in Acadia, Avoyelles, Evangeline, Iberia, Lafayette, St. Landry, St. Martin, St. Mary, Terrebonne and Vermilion parishes.


REBUILDING ACADIANA – ONE HOME AT A TIME Damage from the 2016 flood thrust hundreds of families to the brink of financial crisis. United Way of Acadiana activated its Materials A s s i s t a n c e P r o g r a m ( U - M A P) t o h e l p financially fraught families maintain financial stability by providing resources needed to repair flood-damaged homes, preserving these family homes as assets. United Way of Acadiana continues to be an active member of the Acadiana Long-Term Recovery Coalition, which is a collaborative effort of local organizations to assist in the rebuilding efforts in Acadiana. As part of the coalition, United Way of Acadiana’s U-MAP wor ks in par tner ship with the following rebuilding organizations by providing them with the materials and specialized labor to handle complex electrical and plumbing repairs, as well as replace insulation, install new sheetrock, frame windows, replace doors, etc.

Lafayette Habitat for Humanity Rebuilding Together Acadiana Catholic Charities of Acadiana Mennonite Disaster Services Upbring Community Foundation of Acadiana The goal of United Way of Acadiana’s U-MAP is to assist households with the repair of their flood-damaged homes. To date, approximately 350 homes have been repaired as part of U-MAP with 22 more in queue. The total amount raised for flood response in 2018 is $59,096. This includes a grant from LAUW in the amount of $24,319.08 and donations from United Way of Southwest Louisiana in the amount of $34,777.32.

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THE UWA WAREHOUSE DISASTER APP United Way of Acadiana was selected in 2018 to be the organization that partnered with CGI on a product development process through a summer internship program. Three CGI interns, under the tutalage of CGI leaders, worked with UWA staff to develop a donor centric app that allows the public to see supply needs, track donation, donate supplies from out of state, and coordinate efforts with other organizations. On September 24, 2018, United Way of Acadiana held a press conference to launch the app. This product, while currently addressing the “relief” quadrant of the disaster life cycle, is able to be developed and expanded over time to address monitary donations as well as long term “recovery,” the fourth quadrant of the disaster life cycle.

Above: Imari Eaglin, CGI intern & project lead, at press conference.

Above: Home page of the United Way of Acadiana Warehouse Disaster app. App can be found in Google Play or Apple App Store by searching “United Way of Acadiana.” I report compliance on E-5. January 30, 2019 Margaret H. Trahan, President / CEO

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UNITED WAY OF ACADIANA | 215 E. PINHOOK ROAD | LAFAYETTE, LA | 70501 | WWW.UNITEDWAYOFACADIANA.ORG

Profile for United Way of Acadiana

Essentials End Report 2018  

Essentials End Report 2018  

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