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2021 CERTIFICATE PROGRAMS Business Analytics Using Excel: • PivotTables & Visualization • Power Query • Predictive Analytics Leadership • Leadership Essentials for Nursing Project Management Certificate • Hybrid Online Project Management Certification • Project Management Certification • Project Management Essentials Specialized Certificate Programs • Corporate Responsibility & Sustainability Strategies • Global Digital Marketing & Localization • Managing Intercultural Conflict (Coming soon!)

info uncw.edu/swain swain@uncw.edu | 910.962.2728 updated 10.29.19


business Analytics: Pivot tables & Visualization

February 19, 2021 1:00-5:00PM

Overview Businesses have access to more data than ever before. It can be frustrating to clean and prepare data from different sources and then quickly analyze and create impressive

Session Highlights It is important to be proficient in data analytics to: • efficiently perform routine data analysis tasks

visualizations for decision makers.

• make better decisions on how to This course will enable you to understand, prepare, analyze, interpret and present data using Excel. This is a fast-paced, hands-on

allocate resources to improve your organization

course that will introduce a range of tools, techniques, tips, and tricks to help you make better decisions using data. The course will feature an in-depth exploration of PivotTables. PivotTables are primarily used to easily and efficiently summarize, explore, and present data.

• quickly produce charts and tables that are easily understood by others • to avoid mistakes in combining data • extract meaningful insights from data

info uncw.edu/swain/data-analytics.html swain@uncw.edu | 910.962.2728 Contact us for Custom Programs

DEPARTMENT OF ECONOMICS AND FINANCE


business analytics: pivot tables & visualization

Participant profile This course is best for people who: •

are responsible for producing reports in Excel and wish to be more efficient

have basic exposure to Excel

need to perform analyze data in Excel to enhance decision-making and/or reporting

objectives By the end of this hands-on course, you will be able to:

Work faster and more efficiently in Excel

Visualize and summarize data using PivotTables, vlookup, flash fill, and charts

Identify the right chart for your data

Enhance charts for the right purpose

Be well-versed in data preparation, cleaning, and exploration

Note: This course is taught using Excel 2016. Older version users may be fine, but some features taught will not be fully compatible.

fee: $399 (save $198 when you register for this course + business ANalytics: Power Query and Business Analytics: Predictive Analytics )


business Analytics: Power query

March 19, 2021 1:00 - 5:00PM

Session Highlights

Overview

It is important to be proficient in data

Business have access to more data than ever

analytics to:

before, yet one common frustration is the inability to combine and analyze data from diverse data types, sources, and formats. This data variety results in data separation that prevents business managers from using all available information when making decisions. Fortunately, there are spreadsheet software

• efficiently perform routine tasks to make data analysis faster and more efficient • extract meaningful insights from all available information

tools that can assist with merging various channels of data. This course will feature an in-depth exploration of Power Query. Power Query allows Excel users to add data from almost any source, transform and combine the data, and then export the output into Excel tables for analysis.

info uncw.edu/swain/data-analytics-power-query.html swain@uncw.edu | 910.962.2728 Contact us for Custom Programs

• quickly update files, folders, and charts with new data • to avoid mistakes in transforming and combining data


business analytics: power query Participant profile This course is best for people who: •

are responsible for producing tables, charts, and reports in Excel

need to combine and analyze data from multiple sources

have basic Excel spreadsheet skills

objectives By the end of this hands-on course, you will be able to:

Work faster and more efficiently in Excel

Un-pivot raw data tables

Append and merge data files and tables

Import data from the Web

Merge multiple data tables, files and folders

Combine spreadsheet and text data

Note: This course is taught using Excel 2016. Older version users may be fine, but some features taught will not be fully compatible.

fee: $399 (save $198 when you register for this course + business ANalytics: Pivot tables & visualization and Business Analytics: Predictive Analytics )


business Analytics: Predictive analytics

April 23, 2021 1:00 - 5:00PM

Session Highlights

Overview

• Goals for prediction

Businesses have access to more data than

• Data collection and dataset preparation

ever before. Predictive analytics is the process of using historical data to create actionable insights about future events or outcomes. There are several approaches to predictive analytics, including classification modeling, machine learning, data mining and regression

• Model development and model selection • Using the model to make prediction and inference

analysis. This short course will provide an overview of various predictive analytics techniques and a hands-on introduction to regression analysis using Excel. Participants will leave this course with the tools needed to help guide data preparation and analysis to facilitate quantitative predictions for their organization.

info uncw.edu/swain/data-analytics-predictive-analytics.html

swain@uncw.edu | 910.962.2728 Contact us for Custom Programs

DEPARTMENT OF ECONOMICS AND FINANCE


business analytics: predictive analytics Participant profile This course is best for people who: •

are responsible for producing tables, charts, and reports in Excel

need to combine and analyze data from multiple sources

have basic Excel spreadsheet skills

objectives By the end of this hands-on course, you will be able to:

Definine the project and select the dependent variable

Know the difference between forecasting vs. interpolation

Select independent variables

Understand goodness of fit

Interpret the impact of independent variables

Forecast and calculate fitted values

Note: This course is taught using Excel 2016. Older version users may be fine, but some features taught will not be fully compatible.

fee: $399 (save $198 when you register for this course + business ANalytics: Power Query and Business Analytics: Pivot tables & visualization )


Leadership Essentials for Nurses

Jan. 18 - feb. 22, 2021 fully online course

Session Highlights •

Engages participants in videos, online discussions, and self-assessments.

Work with peers for the case study on fictional Swain Hospital located in rural Southeastern NC.

Learn from nursing professionals as well as business leaders who can provide insight to the innerworkings of the industry.

overview This online program provides key leadership skills for new and aspiring nurse leaders to take on jobs such as Nurse Manager, Administrative Coordinator, and Coordinator through an excellent e-learning experience. Participants complete the program over 5 weeks with modules covering topics such as Emotional Intelligence, Conflict Management, Basic Accounting and Finance, Ethics and Legal issues, as well as improving Operations and Employee and Patient Satisfaction.

See what others had to say: “I appreciated the ease of completing the modules and course” “Overall, this program was very valuable with great topics to teach new nurse leaders.” “I loved the videos, detailed presentations, TED Talks, and reading materials included!”

info uncw.edu/swain/nursing-leadership.html swain@uncw.edu | 910.962.2728 Contact us for Custom Programs


Leadership Essentials for Nurses Participant profile This program is designed for: • new nurse leaders • nurses who aspire to be front line managers • nurses in rural healthcare settings • nurses who want to have a more comprehensive scope of healthcare management

objectives • Understanding leadership qualities and competencies • Understand business components of healthcare and how they relate to new and aspiring leaders • Modules Included in the program: • Introduction to Healthcare Management • Human Resource Management • Effective Teams, Mindfulness, & Conflict Management • Accounting, Healthcare Revenue Models, & Financial Management • Quality Improvement: Patient & Employee Satisfaction • Ethical, Legal, & Regulatory Issues

fee: $499

SEAHEC is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Total number of Nursing Contact Hours: 15 (No Partial Credit will be given.)


Online ProjectManagement Certificate

March 2 - April 13, 2021 Fully Online COurse*

Overview Project Management has become critical in the success and competitiveness of public and private sector companies. Enterprises achieve their goals through projects and effective project management. In addition, the increasing complexity of work and demands for “more with less” place special demands on the project manager and need for a project-based approach. This Project Management Certificate Course will focus on project leadership, communication, team building, conflict resolution, negotiation, cost & budget, measuring performance, and change management. Completing this program will also provide continuing education credits for select organizations and counts towards the Project Management Professional® certification exam requirements by the PMI.

info uncw.edu/swain/project-management.html swain@uncw.edu | 910.962.2728 Contact us for Custom Programs

Session Highlights • PMP is the fastest career accelerator in the marketplace • Fulfills the 35 hour course requirement for the PMP exam • Validates a solid comprehension of project management to potential employers • One of only a few certifications that is equally applied across all industries


onlineprojectmanagementcertificate Participant profile Participants have responsibility for managing projects in their organizations. They are interested in improving their efficiency in project management. Some participants take the course to also prepare for the Project Management Institute exam.

objectives This program provides the opportunity to learn the advanced aspects of project management by focusing on managing projects and your role as a project manager and leader. You will learn how to: •

better prepare project schedules;

•

•

develop project measures and advanced approaches to project control; and

how to develop, lead and motivate project teams, and manage project risk, budgets and financial constraints.

Completion of this program will result in achieving a UNCW Certificate in Project Management, helping you be more effective in your current management position and prepare you for career advancement and new business opportunities.

*Fully online course with live webinars every Tuesday (webinars will be recorded and available for later viewing).

fee: $1,530**

**Active military members, veterans and spouses receive a 10% discount off of the course fee. Call (910-962-7949) or email (mylottm@uncw.edu) Matt Mylott directly for the discount code.


onlineprojectmanagementcertificate Key Topics included • Introduction to the project management profession and fundamental project management concepts • Project management framework, including project processes and life cycles • Project management skills, including governance, team building, data gathering and analysis • Integrating the work of managing a project – start to finish, including creating a project charter and plan, monitoring the status, managing change, and closing out the project • Building and managing the project schedule • Determining the project budget including estimating and managing costs • Managing project quality, including building quality into the project • Estimating and managing project resources, including managing the project team • Planning and managing effective communication with the project team and stakeholders • Identifying and managing project risks • Procuring the necessary outside resources and equipment • Identifying project stakeholders and customizing communication strategies based on their individual needs


project management certificate

Jan. 26- Feb. 25, 2021 Tuesdays & Thursdays* 6:00 p.m. - 9:00 p.m.

Overview Project Management has become critical in the success and competitiveness of public and private sector companies. Enterprises achieve their goals through projects and effective project management. In addition, the increasing complexity of work and demands for “more with less” place special demands on the project manager and need for a project-based approach. This Project Management Certificate Course will focus on project leadership, communication, team building, conflict resolution, negotiation, cost & budget, measuring performance, and change management. Completing this program will also provide continuing education credits for select organizations and counts towards the Project Management Professional® certification exam requirements by the PMI.

Session Highlights • PMP is the fastest career accelerator in the marketplace • Fulfills the 35 hour course requirement for the PMP exam • Validates a solid comprehension of project management to potential employers • One of only a few certifications that is equally applied across all industries

This course includes requirements to apply to sit for the exam and exposure to all major topics covered, but significant independent study prior to the exam will be required to master the content.

info uncw.edu/swain/projectmanagementcert.html swain@uncw.edu | 910.962.2728 Contact us for Custom Programs

DEPARTMENT OF ECONOMICS AND FINANCE


project management certificate Participant profile Participants have responsibility for managing projects in their organizations. They are interested in improving their efficiency in project management. Some participants take the course to also prepare for the Project Management Institute exam.

objectives This program provides the opportunity to learn the advanced aspects of project management by focusing on managing projects and your role as a project manager and leader. You will learn how to: •

better prepare project schedules;

•

•

develop project measures and advanced approaches to project control; and

how to develop, lead and motivate project teams, and manage project risk, budgets and financial constraints.

Completion of this program will result in achieving a UNCW Certificate in Project Management, helping you be more effective in your current management position and prepare you for career advancement and new business opportunities.

fee: $1,530

*Jan. 26, 28; Feb. 2, 4, 9, 11, 16, 18, 23, 25 Participants must attend 8 of 10 sessions to receive the certificate and pass the course exam.


project management certificate Course Outline Project Leadership Module • Build a project leadership style that creates trust, sets a clear vision and guides your entire team toward achieving the project goals and expectations • Apply project leadership training to continue your growth as a leader through a self development plan • Technical vs. nontechnical professionals: differences that impact the leader’s role Project Communication Module • Minimize communication misunderstandings • Achieve better results through clear, open and honest communication • How to delegate and run effective meetings Team Building Module • Build high-performance teams that can lead projects to successful implementation- Hands-on practice build ing and leading a team • Handling difficult team members Conflict Resolution Module • Understand what causes conflict and identifying the different types of conflict • To understand how to manage conflict constructively • Recognize the different conflict management styles and how to facilitate resolution

Project Negotiation Module • Understand the dynamics of multiparty negotiations and how to approach them • Explore ways to change negotiation styles to achieve the best results • Creating common ground: leveraging the interests of all parties Project Cost and Budget Management Module • Cost Estimating and Budget Projections • Budget Management • Cost Control Measuring Project Performance • Learn about various measurement tools • Use latest technology to track progress • Importance of keeping team on timeline Project Risk and Change Management • Planning for Risks and Changes • Risk Analysis and Response • The Change Management Process


Online Essentials of

Project Management

Jan. 12 - Feb. 23, 2021 Fully Online COurse*

Overview According to Project Management Institute’s (PMI) Job Growth and Talent Gap Report 2017—2027, there’s a widening gap between employers’ needs for skilled project management workers and the availability of people to fill those roles. As the demand for project managers is growing, a large portion of available talent is reaching retirement age. This trend is expected to continue throughout the coming decade, creating a great opportunity for professionals looking to enter the project management field. Essentials of Project Management provides participants with a solid introduction to the practice of project management, combining theory with practical applications and case studies.

info uncw.edu/swain/PMessentials.html swain@uncw.edu | 910.962.2728 Contact us for Custom Programs

Session Highlights • Fully online course • Gain practical skills that can immediately impact your job performance • Activities focused on executing, controlling, and closing projects • Validates a fundamental comprehension of project management to potential employers • One of only a few certificates that is equally applied across all industries


Essentials Of Project Management Participant profile Ideal participants will have responsibility for managing projects or leading project teams in their organizations. They are professionals interested in improving their efficiency and effectiveness in project management. This course is excellent for individuals pursuing project management as a new career path, or for those looking for a foundational project management education. Participants often take the course as a first step towards acquiring the Certified Associate of Project Management (CAPM) or the Project Management Professional (PMP) credentials.

objectives This program provides the opportunity to learn the fundamental aspects of project management by focusing on managing projects and your role as a project manager and leader. You will learn how to: •

better prepare project schedules;

•

develop project measures and advanced approaches to project control; and

•

understand how to develop, lead and motivate project teams, and manage project risk, budgets and financial constraints.

Completion of this program will result in achieving a UNCW Certificate in the Essentials for Project Management, helping you be more effective in your current management position and prepare you for career advancement and new business opportunities.

fee: $1530


Essentials Of Project Management Major Topics of Course Module 1: Project Management: The Discipline and the Profession • What are Projects? • Building Successful Project Module 2: Planning and Balancing Project Work • Planning the Project • Balancing the Scope with Schedule and Budget Module 3: Executing, Controlling, and Closing the Project • Executing the Work • Monitoring and Controlling • Closing and Lessons Learned Module 4: Strategic Values of Projects • Moving Beyond a Single Project • Communicating Value • The Future of Project Management


corporate responsibility & sustainability challenges

fully online course Overview

Session Highlights •

Receive a corporate responsibility overview

Sustainability Training HQ.

Make a business case for investing in corporate responsibility

Global environmental, social and governance

Learn strategies to mitigate environmental impact

Explore investment strategies while maintaining a competitive advantage

Strategies to asses, comply, and report on sustainability initiatives

This online course is offered through the Governance & Accountability Institute’s

expectations are evolving fast, compelling firms to develop new capabilities to address the needs for environmental sustainability and social accountability. Given the immense growth of global and regional trade, firms large and small are ideally situated to lead the way for a low-carbon world economy. This certification program provides a broad overview of key corporate responsibility challenges and strategies that will enable organizations to succeed in the 21st-century Green Economy.

info uncw.edu/swain/corporate-sustainability.html swain@uncw.edu | 910.962.2728 Contact us for Custom Programs


corporate responsibility & sustainability challenges

Participant profile This certificate is open to individuals from all backgrounds, but is particularly applicable to: • Sustainability managers • Sustainability analysts • Governmental and international bodies • MBA and master’s program students with CSR focus • CSR & EHS professionals •

Compliance professionals

Governance professionals DIGITAL VISION/GETTY IMAGES/THINKSTOCK

objectives This program will cover: •

Corporate Responsibility Overview

Making a Business Case for Investing in Corporate Responsibility/Sustainability

• •

Corporate Responsibility & Global Climate Change Issues Corporate Responsibility Strategies for Mitigating Climate Change

fee: $795

Corporate Responsibility for Biodiversity & Water Management

Corporate Responsibility for Valuation of Ecosystem Services

Green Firm-Specific Advantages for Driving Sustainable Competitive Advantage

Assessing Organizational Sustainability/Audit

Sustainability Risk Assessment • Strategy

Environmental Compliance Strategies

Sustainability Investment Decision Making Strategies

Global Sustainability Reporting Frameworks


global digital

marketing & localization

fully online course

Session Highlights Overview Earn the world’s first certificate combining global digital media marketing and localization.

The “Global Digital Marketing & Localization Certification” is one of the world’s unique educational offerings which combines digital marketing with localization skills for gaining local and global competitive advantage. Session highlights include: •

Dual Recognition

Customized Facilitation

High Educational ROI

course will help you explore the global digital

Networking & Job Prospects

environment. To thrive in today’s networked

Simple Entry Requirements

and dynamic global marketplace, marketers

You will learn practical tips for market entry and how to automate and implement marketing strategies. Leveraging keywords and integrating mobile and social media are other course highlights.

The Swain Center partners with The Localization Institute to offer this innovative program in marketing in the global, digital economy. The

need cutting edge digital media engagement skills and global mindset.

info uncw.edu/swain/globaldigitalmarketing.html swain@uncw.edu | 910.962.2728 Contact us for Custom Programs


global digital marketing & localization Participant profile Past participants have responsibility for deploying global, digital media strategies. Ideal participants want to become a more effective marketer in the global digital economy. Successful participants are busy and self starters so an online format is ideal to learn the material quickly.

objectives You will learn how to become an effective marketer in the global digital economy through: •

Global Digital Media Marketing (Web/Social Media/Search): exploring cultural, legal and logistical issues; approaches to succeed; tips on market entry; marketing segmentation tools; marketing automation and implementation.

Search Engine Optimization: leveraging keywords; mobile and social media integration; global search engines; global navigation techniques; paid search marketing and measurement.

Localizing Digital Media for different countries: standardizing or localizing digital media; avoiding cultural blunders; strategies for localizing digital media; effective global content writing.

Global Social Media: global media trends; global social media tips; insights from around the world; creating dialogue and managing reviews online; blog management; content marketing on Facebook, Pinterest, and other social media platforms. •

Global Content: localization concepts.

In addition, you will receive discounts to Localization Institute Conferences to network, learn, and make job contacts with global marketers and localization professionals. The events take place across North America, Europe and Asia.

fee: $980


Executive Certificate: Managing intercultural conflict

Dates coming soon

Overview

Session Highlights •

Identify your own conflict management style and build solutions to increase your own effectiveness

Negotiating your best decision

Moving towards resolution: practices in mediation

Crisis Management: negotiating better relationships in difficult terrain

Resolving disputes across cultures by communication that restores relationships and generates ideal solutions

Practical application through role play

UNCW’s Swain Center for Executive Education and the Institute for Defense and Business (IDB) have tailored an intensive-format Executive Certificate in Managing Intercultural Conflict (MIC) for defense, government and business professionals who wish to forge their intercultural conflict skills to a higher level. The MIC program delivers enriched awareness of the fundamental causes of conflict and equips participants with new skills for negotiating critical objectives in disruptive environments, as well as increasing one’s capacity for developing expedient solutions.

info uncw.edu/swain/intercultural-conflict.html swain@uncw.edu | 910.962.2728 Contact us for Custom Programs


managing intercultural conflict Participant profile Ideal participants are professionals in government, defense and business sectors who wish to gain a greater understanding of their own conflict management style as well as desire a more advanced application of generating successful solutions in intercultural settings.

objectives Upon completion of the program participants will be able to: •

Navigate intercultural negotiations more successfully

Leverage opportunities in post reconstruction environments

Negotiate and maintain better relationships in difficult terrain

Apply program content to actual organizational concerns

Build a climate of trust and cooperation that spans cultural differences

Amb. (ret) David C. Litt Executive Director Center for Stabilization and Economic Reconstruction IDB | INSTITUTE FOR DEFENSE & BUSINESS

$5,900

“Crises and conflicts are on the rise in number, frequency and intensity. In the realm of today’s international relations, professional diplomats are not the only responders to crisis. Many organizations become involved in conflict resolution, but few have sufficient training in managing them, especially across cultural and organizational divides. Without adequate preparation, we risk fueling conflicts, rather than resolving them. We must learn to build the communication and trust across organizational cultures that lead to effective cooperation in conflict management. This Executive Certificate is designed to do just that.”

Registration fee includes all meals, lodging, and transportation between hotel and UNCW campus.

Profile for UNCW Swain Center

Swain Center Catalog 2019-2020  

The UNCW Swain Center for Executive & Professional Education and Economic Services For over 30 years the Swain Center has served the busine...

Swain Center Catalog 2019-2020  

The UNCW Swain Center for Executive & Professional Education and Economic Services For over 30 years the Swain Center has served the busine...