SECTION A: TRAINER'S GUIDE
2. Complete Level 1: Develop general objectives in FSP groups – 45 minutes Post the flip chart ‘Categories of objectives’ and say: Objectives for FSPs usually fall into four categories. Let us hear what they are (invite a volunteer to read the flip chart aloud): CATEGORIES OF OBJECTIVES §§ Outreach: how many people the FSP serves §§ Efficiency: ability of the FSP to produce a desired effect, product, etc. with a minimum of effort, expense or waste §§ Financial sustainability: ability of the FSP to sustain itself with its own resources; independence from grant funding §§ Client satisfaction: level of satisfaction with the effects of the project that clients of the FSP express
Invite trainees to get into groups of four people. Distribute Handout 4.1 ‘Categories of general objectives’ to each trainee and say: In your group, classify each general objective listed on the handout as one or more of the categories you just heard about. You have 10 minutes to complete the exercise. After 10 minutes, invite volunteers to explain the correct category or categories for each general objective. Use the Answer key for guidance: CATEGORIES OF GENERAL OBJECTIVES—ANSWER KEY General objectives of an imaginary FSP
Category
Institutional Increase the number of youth clients (18–24 years old) that we serve
Outreach
Increase the number of products that are specifically designed for youth
Outreach
Increase the amount of savings from youth clients
Outreach Financial sustainability
Increase the number of previously un-served family members of youth that become clients
Outreach
Build a lifelong relationship with youth and their families
Client satisfaction
Offer financial and non-financial services to youth in a financially sustainable way
Financial sustainability
Financial sustainability
Efficiency
Youth Provide entrepreneurial youth with access to credit
Client satisfaction Outreach
Help youth save and manage their money better
Client satisfaction
Invite trainees to get into their FSP groups. Distribute Handout 4.2 ‘Setting your own objectives’ to each trainee and say: Now, in your FSP group, you are going to develop general objectives for your youth product pilot test for each of the four categories we discussed. Take 10 minutes to do the part of the exercise related to general objectives. Use Handout 4.1 ‘Categories of general objectives’ for guidance.
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