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UMC Employee Magazine April 16, 2018


Departments MASON'S PAGE .........................................1 PATIENT EXPERIENCE..............................2 HUMAN RESOURCES ................................5 TEAMUMC.................................................6 MEDICAL STAFF SERVICES......................8 NURSING................................................ 13 LAB......................................................... 17

Nicole Cullison from PICU shares an ICARE4U smile.

IN THIS ISSUE Message from Mason.......................1 Thank You Notes...............................1 ICARE4U............................................2 More on page 5

New Hire Orientation...................... 4 Employee of the Month....................5 Team UMC Picnic.............................. 6 Those Happy Days Car Show .......... 7 Doctors Day 2018 ............................ 8

More on page 17

Nursing Awards - Save the Date....10

Research Empowerment Day........ 11 Join in the Battle to Save Lives!

A battle over who can raise the most blood donations! Vegas Strong Resiliency Center.... 12 Daisy Awards ...................................13 UMC vs Fire vs Law Enforcement

Send newsletter articles and information to Danny Romero by email at Danny.Romero@umcsn.com or interoffice mail to Human Resources, Delta Point by 4:30 p.m. the Friday before payday. Late submissions may be delayed until the next issue.

CSN Everyone welcome to donate in honor of Foundation your hero. Award..................14 An Act of Kindness............................15

May 22 9 a.m. - 5 p.m.


MASON'S PAGE

To: Mason Van Houweling, UMC Chief Executive Officer Please extend our appreciation to a few of your finest at UMC. Your laboratory technicians, Ms. Jo, has great skills when it comes to her job, she draws blood without doing more than one stick, gets the blood without problems right away, and my mother tells me she didn’t even feel the stick. We are also very grateful for Mr. Ahmad your RT staff. He’s truly an asset to UMC. Besides being very knowledgeable of his profession, he’s definitely a patient-centered person who absolutely lives up to the core values of UMC. He’s thorough, precise, and accurate, and his professionalism is aboveand-beyond. Thank you very much. A.

Message from Mason In this edition of The Pulse, you will find details about our annual car show on April 22. I hope you can make it to the show, which serves as a valuable fundraiser for Children’s Hospital of Nevada at UMC. This event always offers a great opportunity for car enthusiasts, families and community members to come together for the benefit of our youngest patients. I also look forward to spending time with our team and their families at the annual UMC Family Picnic and Summer Field Day on May 5. This year’s event will offer a wide range of new activities and games, in addition to some great food. Turn to page six for more details about the picnic. I hope you can stop by and enjoy a fun day at the park with our team!

To: Mason Van Houweling, UMC Chief Executive Officer Thank you to your UMC employee, Ms. Debra Salerno, a down-to-earth and good-hearted person. My mother, your patient, and I are grateful for the service rendered and relieved and comforted by Ms. Salerno’s very kind approach towards us.

Mason Van Houweling UMC CEO

God Bless and Thank You, A.

To: Mason Van Houweling, UMC Chief Executive Officer My name is Jacqueline Fox and I’m a Unit Clerk in the PICU Department. I’ve worked for UMC for 17 years in different departments and had the pleasure of working with some GREAT, COMPASSIONATE coworkers. I recently lost a close family member and during their passing away in MICU, we had the pleasure of coming in contact with some awesome, professional, caring staff. Dr. Romero, the nurses and dialysis technicians, respiratory therapists and a volunteer that brought the family snacks and water in her last moments of life. I want to personally thank Dr. Christine Estrada for making our family feel at ease during a very sad and emotional time. Dr. Estrada showed so much compassion and respect for our family member as they left this world with memories of a beautiful smile, laughter and love for her family and friends. Their passing was peaceful, beautiful, respectful and very dignified thanks to Dr. Estrada. I’m so proud to be an employee for a hospital that treats everyone like family. Thanks and gratitude to everyone that played a role in caring for my family member! J. Fox

To: Mason Van Houweling, UMC Chief Executive Officer My mother was admitted for four nights at UMC and had four nurses whom we nominated for the Daisy Award. We did this because we are grateful for their above-and-beyond services. Please extend our thanks to your wonderful housekeeper, Shanice Williams, whom we met during the evening and also Solomie Wondemu, who besides being very industrious and doing her job very well, is also very caring, approachable, and willing to help. Thank you, A.


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Look who ICARES! We would like to congratulate our most recent recipients of “Caught You Caring” cards! These are folks who were noticed ICARE-ing for patients and colleagues. When you receive an ICARE4U card, please bring it up to Administration to receive your commemorative ICARE4U pin. We appreciate you going the extra mile to make a difference!

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Administrators, Managers and ICARE4U Champions continue to make the rounds and recognize all of our great staff living the ICARE4U way. Take a look at your colleagues who have been “caught” exhibiting our ICARE4U principles! 1. Estrelita Caliboso from 1400 was recognized for her great COMMUNICATION skills.

2. Jaina Cabrera from 1400 was recognized

for RESPONDING to the needs of her colleagues.

3. Mardi Cabug-Os from 5 South was recognized for always IDENTIFYING herself when entering patient rooms and being a great team player.

4. Salvi Jean Callaway from 5 South was recognized for being a great team player, providing wonderful customer service and properly entering and EXITING patient rooms.

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In a world where you can be anything Be Kind.


NEW HIRE ORIENTATION 20

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MC’s Human Resources and Organizational Development departments welcome our newest employees and additions to TeamUMC for the week of April 9, 2018.

Welcome to TEAMUMC! Erica Adimey Joann Anacta Grittel Bowen Rene Bryant Sheena Coloma Linda De La Torre Shehram Djafroodi Mariela Ferrer Michelle Foo Mary Grace Gonzales Ryan Gustafson Kelli Hartway Angel Hernandez LeRoy Holliday III

ER SICU/NSCU 3 WEST ENTERPRISE LABOR AND DELIVERY ENTERPRISE QC AMB PACU ER PACU RADIOLOGY NICU PUBLIC SAFETY PUBLIC SAFETY

Hawley Johnson Asako Legarreta Shenise Magee Twainkybelle Malilay Dillon Martin Anna Micone Joefer Millanes Michael Angelo Navarro Ralph Nitollama Victoria Ritchie Chelsea Ruthe Mary Schuler Preeyah Williams Dorian Yuen

SPRING VALLEY QC RADIOLOGY ENTERPRISE QC 1400 FOOD SVCS 4 NORTH MICU PICU MICU NELLIS QC ENTERPRISE QC ER PATIENT ACCOUNTING FOOD SVCS

For outstanding service to patients and colleagues, we recognize our recent ICARE4U recipients who demonstrated the principles! Caught U ICARE-ing nominations are accessible via the intranet in the Communication Portal or by following this link: http://umcintranet/CommunicationPortal/

Vicki Walker Debra Brandt Shirley Lane Manuel Ponce Susan Cruz Tracee Hashmira Jackielyn Quiocho Kalkidan Gonfa Jackie Janasik Hillary Sparks Mark Dugan Amy Garrett Luis Medina-Garcia Clara Hidalgo Jennifer Pladsen Angie Ford

RESPONDING COMMUNICATING RESPONDING COMMUNICATING COMMUNICATING RESPONDING RESPONDING RESPONDING IDENTIFYING RESPONDING RESPONDING IDENTIFYING COMMUNICATING COMMUNICATING RESPONDING COMMUNICATING

Gloria Barber Crystal Brown Imelda Glassford Keisha Flores Trista Chiodini Stacie Harris Firehiwot Gebeyehu Karen Tabel Michele Simmons Tammy Wert Arlyn Clark Gina Gozo Veronica Lindo Clara Hidalgo Debra Salerno Margaret Covelli

RESPONDING ASKING RESPONDING RESPONDING IDENTIFYING COMMUNICATING RESPONDING RESPONDING COMMUNICATING IDENTIFYING RESPONDING RESPONDING RESPONDING RESPONDING COMMUNICATING RESPONDING

Jerulyn Enriquez MaryAnn Brodeur Kethlye Simon Juan A Vergel de Dios Marty Comer Imogene Jayasingha Angelina Paragas Abena Yeboah-Asuamah Yvonne Ramos Christine Lopez Aster Embaie Janet Agbunag Barbara Kabara Tamika Alexander Michele Simmons Drew Livengood Christina Warrick

IDENTIFYING RESPONDING RESPONDING COMMUNICATING COMMUNICATING RESPONDING RESPONDING RESPONDING RESPONDING RESPONDING IDENTIFYING IDENTIFYING IDENTIFYING IDENTIFYING RESPONDING RESPONDING RESPONDING


ELIZABETH BRASWELL

MARCH 2018

EMPLOYEE OF THE MONTH Congratulations to our Employee of the Month for March, Elizabeth Braswell. Elizabeth was recognized after assuming a new role within Center for Quality and Patient Safety, into which she brought a strong work ethic. Elizabeth took it upon herself to independently review all data and sources that are made available to the public and lets our consumers know how we at UMC measure up against other organizations. She was able to identify and rectify data inaccuracies while receiving pressure from an outside agency to just finalize and approve the data, because the agency deadlines were being missed. Elizabeth didn’t bend and continued to work toward the goal of accurate data. While Elizabeth may not be directly involved in patient care, she definitely supports those who care for patients. She promotes UMC with her relentless efforts to ensure UMC is portrayed in the best and most accurate light. These efforts have helped to ensure we are accurately and fully reimbursed for the treatment we provide according to the Value Based Purchase program. Elizabeth goes the extra mile, all while being a strong example of our ICARE4U principles.

Congratulations,

Elizabeth!


FAMILY

TICKETS AVAILABLE AT UMC MAIN CASHIER

FAMILY

11 a.m. - 3 p.m.

$5&

PER PERSON

&

FIELD DAY

& DAY LORENZIFIELD PARK FIELD DAY

3343 W. Washington Ave.

10

Field day games begin at a.M.

TICKETS AVAILABLE AT UMC MAIN CASHIER

May 5

FAMILY

TICKETS AVAILABLE AT UMC MAIN CASHIER


Congratulations to the Winners! MAIN CAMPUS Dr. Syed Shah

BEST DRESSED

Dr. Shadi Nijim

BEST SMILE

Dr. Nate Ozobia

BEST SENSE OF HUMOR

Dr. Christina Estrada

BEST BEDSIDE MANNER

Dr. Raoul Tamayo

MOST OUTGOING

Dr. Consolacion Saqueton MOST INVOLVED Dr. Dale Carrison

BEST UMC HOSPITAL PHYSICIAN

Dr. Ronald Scheer

BEST EMERGENCY MEDICINE PHYSICIAN

Dr. Syed Saquib

BEST TRAUMA SURGEON

Dr. Benjamin Wong

BEST CHILDREN’S HOSPITAL PHYSICIAN

Dr. Ross Berkeley

BEST “ICARE“ PHYSICIAN

Dr. Barry Ewell

BEST ANESTHESIOLOGIST

Dr. Quynh Feikes

BEST CVT SURGEON

Dr. Mark Dugan

BEST INTENSIVIST

Dr. David Jackson

BEST OB/GYN PHYSICIAN

Dr. Jill Ono

BEST PATHOLOGIST

Dr. Dianne Mazzu

BEST RADIOLOGIST

Dr. Daniel Kirgan

BEST SURGEON

Dr. Jefferson Yu

BEST HOSPITALIST

AMBULATORY SERVICES Dr. John Onyema

BEST AMBULATORY PHYSICIAN

Dr. Bernard Bartolome

BEST DRESSED

Dr. Priya Kothari

MOST OUTGOING

Dr. Frederick Lippmann

MOST INVOLVED

Dr. Ferdinand Tan

BEST SMILE

Dr. Maria Martinez

BEST SENSE OF HUMOR

Dr. Tan Tran

BEST BEDSIDE MANNER


UMC Ad Wins Award UMC’s Quick Care ad campaign won a Silver ADDY Award at the 2018 ADDY Awards, presented by the Las Vegas chapter of the American Advertising Federation. The ADDY Awards are the only advertising award show in Las Vegas. Winners earn the right to go to regional and national competitions.

AVOID THE LINES AT T-MOBILE ARENA

MEET CHANCE AND PRACTICE YOUR SKILLS ON THE ‘SHOOTER TUTOR’

MON. APRIL 16 | 11 A.M. - 1 P.M. | TRAUMA PARKING LOT CAFÉ @ UMC WILL ALSO BE SERVING A SPECIAL GAMETIME BARBEQUE MENU *WITH YOUR MANAGER’S APPROVAL


NURSING AWARDS

Wednesday, May 9, 4 p.m. - 7 p.m.

Reception at 4:00 p.m. Awards presentation at 4:30 p.m. Delta Point Emerald Room 901 Rancho Lane #160 The Nurse Recognition Council has the pleasure to announce that a total of 535 nominees will be recognized in 2018. The council would like to thank everyone who took the time to nominate our wonderful staff.

save the date

2018 UMC

US Bank will be leaving UMC on June 29, 2018 If you are a current customer of US Bank, we apologize if this causes any inconvenience, and assure you that your accounts will remain with US Bank. Online and mobile banking will continue to be available.

There are also several ATM locations nearby UMC: 2820 West Charleston 2300 West Sahara 801 East Charleston If you prefer to bank in person, the Rancho and Charleston Smith’s branch is also nearby.

If you have further questions, please contact US Bank at the phone numbers listed on your account statements or ATM cards.


CH R A E E R M E NATY S E RM P O W D E E

“In the spirit of higher learning...” Research Empowerment Day Wednesday, May 9, 2018

In the spirit of higher learning and a culture of research, UMC is pleased to announce the first annual Research Empowerment Day, May 9, 2018. Research Empowerment Day has three objectives in mind: 1. To bring evidence-based practice to the bedside, “any nurse can be a researcher” 2. To formally recognize research excellence 3. To enhance UMC’s partnerships in higher learning Research Empowerment Day supports UMC’s vision “to be the premiere academic medical center in Nevada.” The call for posters was open to individuals or groups from all health care disciplines to present original research, a performance improvement project, or evidence-based projects. The winning poster(s) will be selected by a neutral panel of judges using the following six criteria: • • • • • •

Is it visually appealing? Is the content clear and easy to follow? Is the purpose clearly stated? Is the relevance to health care clear? Is the project/research creative and/or innovative? Does it add to knowledge of discipline?

The posters will be on display in the Café @ UMC May 9, 2018 from 7a.m. to 5 p.m., and the display is open to the public. Winning entries will receive awards at a special Nursing Excellence ceremony later that evening. For further information, please contact Vicki Walker at 702-383-6249 or vicki.walker@umcsn.com.


Vegas Strong Resiliency Center Las Vegas recently marked the six-month anniversary of the 1 October shooting in Las Vegas. Clark County and the Vegas Strong Resiliency Center (VSRC) have done a number of activities to help build awareness about the VSRC as a resource for anyone struggling with effects from the shooting. People affected by 1 October may not know where to turn to for help, or may be confused by the many organizations out there. The VSRC website, VegasStrongRC.org, serves as a one-stop resource for all needs. Available help from partnering organizations includes victim advocacy and support, legal assistance, counseling referrals and assistance filling out applications. The VSRC Facebook page is also available at: Facebook.com/VegasStrongResiliencyCenter, where support information is also available.

VegasStrongRC.org | Facebook.com/VegasStrongResiliencyCenter


DAISY Foundation Award Winner

ANNE HENNING IS THE DAISY WINNER FOR FEBRUARY 2018 Anne was nominated by a patient’s family who wrote in part, “our father was admitted as a patient in February and Anne went out of her way to welcome us and explain the process our dad would be experiencing. My father was scared, confused, as our entire family was with this new journey and Anne was not only was very professional, she was warm, compassionate, thoughtful and human. After my dad was admitted, she took the time to see if he was comfortable or needed anything. He has had many health issues and has been in and out of hospitals, and this was the first time a nurse took the time to make a scared family felt comfortable with what was coming. UMC is blessed to have Anne as a member of their staff. One person can make a difference, and Anne was that person for my father. UMC will be our first choice.” Anne’s use of the ICARE4U principles in communicating with and responding to a family’s fears and concerns makes her receipt of the Daisy Award truly deserved.

Congratulations Anne!

The DAISY Award For Extraordinary Nurses Honoring the super-human work nurses do


Congratulations !

UMC employees Mary Earl (far right) and Shannon Mitchell (middle) were honored for their service on Oct 1, at the CSN Foundation Gala held on Saturday, April 7. The CSN Foundation’s purpose is to build better communities in southern Nevada by supporting its community college. The Foundation is an independent, registered 501(c)(3) nonprofit dedicated to supporting the college’s students, faculty, staff and programs. Congratulations to UMC’s Mary Earl and Shannon Mitchell!


Mason’s Message

By: Gina Lazara

By: Gina Lazara Video/Screen Capture by: KTNV Video/Screen Capture by KTNV

UMC Staff Help Boy Celebrate His Birthday LAS VEGAS (KTNV) - A little boy missed his birthday party because he was stuck in the hospital but the staff at University Medical Center made sure to go above and beyond to make up for it.

“They brought me pizza, soda, ice cream, and they brought me these presents,” he said. Obote’s parents were so touched by the act of kindness.

A little boy missed his struggling birthday party because he was stuck in the hospital but the staff at University Sande Obote was to breathe Medical Center made to gobrought above and to make up “I forwas it. kind of shocked because that kind of Friday afternoon. Hissure parents himbeyond to

the hospital. stuffbrought doesn’t really happen Sande Obote was struggling to breathe Friday afternoon. His parents him to the hospital.very often now-

adays,” said mother Amie Crowell. “I’m sure they see lots of kids every day but they all made aIVs. point to make it special for him. Doctors ran breathing tests on him, did blood work, and hooked him up to Doctors ran breathing tests on him, did blood Itwork, turns out, needed keep him overnight so the little boy was goingand to behis missing birthday andthey hooked himtoup to IVs. Sande familyhiswant to say thanks. “I“Iwas really bad,” saidsaid Obote. waswheezing wheezing really bad,” Obote.

party.

It turns out,athey needed keep him overThat’s when group at UMCto stepped up to put a smile on his face. “Thank

you for celebrating my me feel special,” said the nine-year-old.

night so the little boy was going to be missing “They brought me pizza, soda, ice cream, and they brought me these presents,” he said. birthday and making his birthday party. Obote’s parents were so touched by the act of kindness.

That’s when a group at UMC stepped up to

“I was kind of shocked because that kind of stuff doesn’t really happen very often nowadays,” said put a smile his face. mother Amie on Crowell. “I’m sure they see lots of kids every day but they all made a point to make it special for him. Sande and his family want to say thanks. “Thank you for celebrating my birthday and making me feel special,” said the nine-year-old.


Lupita Ramirez

Gold

Alison Abercrombie Chavira

Gold

Sherri Stratton

Gold

Charmaine Diamond

Platinum

Susan Crutchfield

Platinum

Danny Romero

Platinum

Amy Runge

Platinum

Ona Broggi

Platinum

Chris Jones

Platinum

Wendy Bauer

Platinum

Amy Garrett

Platinum

Lori Salandra

Platinum

Alyx Peterson

Platinum

Barbara Mowry

Platinum

Rhonda Winn

Platinum

Robert Oliveira

Platinum

Jennifer Robinson

Platinum

Mary Staples

Platinum

Rich Eckstrom

Platinum

Rosa Morgan

Platinum

UMC FIT • M

UMC FIT • M

NGE • E L L A

OLD C H RG

Gold

• C FIT TEA M

Debbie Didyoung

O IT•TEA

Way to go, Jeanette!

F

We also want to recognize Jeanette Merlette from Patient Access Services for breaking the 500 mile mark! Jeanette put her feet to the street and walked 526.52 miles last month!

• GO

Robert won a Team UMC CamelBak hydration pack! Congratulations to all of our participants and to those who achieved Gold and Platinum status during the month of March! In sum, participants walked 3,487.45 miles during the month of March. The USA is about 3,000 miles from East to West!

FIT

ROBERT OLIVEIRA for winning the Go for Gold Challenge Raffle!

•TEAMU FIT

Congratulations

MU MUMC A A E T TE U M M C A TE


Join in the Battle to Save Lives! A battle over who can raise the most blood donations!

UMC vs Fire vs Law Enforcement

Everyone welcome to donate in honor of your hero.

May 22 9 a.m. - 5 p.m.

Delta Point at UMC • 901 Rancho Lane behind the CVS pharmacy

Log on to bloodhero.com and use sponsor code: heroeschallenge. Donors are recommended to go to www. unitedbloodservices.org and look for the self interview option on the day of your blood donation to complete your health history questionnaire prior to your arrival to the blood drive. All donors will receive a pair of movie tickets (1200 points) redeemable through the online Hero Rewards Store at www.unitedbloodservices.org.


University Medical Center employees, family & friends!

Save 20% OFF Regular Prices!


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