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COM 295 Entire Course + Final Guide

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www.com295study.com COM 295 Week 1 Mobile Technology Paper COM 295 Week 2 Assignment Empathetic Listening Scenario (2 Papers) COM 295 Week 2 Assignment Collaboration Definitions Paper COM 295 Week 3 Assignment Constructing Effective Business Messages Part I (2 Papers) COM 295 Week 4 Assignment Developing Persuasive Business Messages Part II (2 Papers) COM 295 Week 5 Assignment Designing Effective Presentations Part III (2 PPT) COM 295 Week 1 Knowledge Check COM 295 Week 1 Communication Process Worksheet COM 295 Week 2 Knowledge Check COM 295 Week 2 Global Communication Worksheet COM 295 Week 2 Ethics & Credibility in Business Communications COM 295 Week 3 New Hire Communication


COM 295 Week 3 Technology and Communications COM 295 Week 3 Knowledge Check COM 295 Week 4 Persuasive Message COM 295 Week 4 CAREER CONNECTION Resume Building COM 295 Week 5 CAREER CONNECTION Persuasive Presentation COM 295 Week 5 CAREER CONNECTION Resume Review COM 295 Final Exam Guide (Score 25/30) ***************************************************

COM 295 Entire Course

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www.com295study.com This Tutorial doesn't contain Final Guide

COM 295 Week 1 Mobile Technology Paper COM 295 Week 2 Assignment Empathetic Listening Scenario (2 Papers) COM 295 Week 2 Assignment Collaboration Definitions Paper COM 295 Week 3 Assignment Constructing Effective Business Messages Part I (2 Papers)


COM 295 Week 4 Assignment Developing Persuasive Business Messages Part II (2 Papers) COM 295 Week 5 Assignment Designing Effective Presentations Part III (2 PPT) COM 295 Week 1 Knowledge Check COM 295 Week 1 Communication Process Worksheet COM 295 Week 2 Knowledge Check COM 295 Week 2 Global Communication Worksheet COM 295 Week 2 Ethics & Credibility in Business Communications COM 295 Week 3 New Hire Communication COM 295 Week 3 Technology and Communications COM 295 Week 3 Knowledge Check COM 295 Week 4 Persuasive Message COM 295 Week 4 CAREER CONNECTION Resume Building COM 295 Week 5 CAREER CONNECTION Persuasive Presentation COM 295 Week 5 CAREER CONNECTION Resume Review. ***************************************************

COM 295 Final Exam Guide


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www.com295study.com Score 25/30

1 The career summary section of a rĂŠsumĂŠ should provide the ca ndidate's ________. objective for the job search memberships, awards, certifications and licensure, and activitie s list of personal references major accomplishments, abilities, and attributes

2 Javier is an editorial manager at a publishing company. He w ants to give one of his supervisors an "Employee of the Year" aw ard. Which of the following supervisors should he choose if he is looking for an employee with a strong sense of caring? Jenny, who helps her employees develop the skills that will allo w them to advance Jon, who sets short- and long-term deadlines for every project a nd meets them promptly Paul, who is the best copy editor and proofreader in the depart ment


Ayesha, who always takes on extra work to help the department meet its deadlines

3 Performing at the highest standards, not just for oneself, but f or the team, for the supervisor, for the consumer, and for the co mpany's shareholders, indicates a sense of _________. accountability individuality opportunity future-orientation

4 Your coworker LaRita has asked you to review her slide prese ntation. You notice that it is difficult to recognize and process th e most important ideas and information. To help her fix this, wh at will you recommend that she change? She should limit her text to five words per line and three to four lines per slide. She should include a compelling image every few slides. She should choose dark backgrounds and text colors. She should use bold or italics to highlight key ideas.


5 Lori is using secondary research to develop a business report. How can she write her report in a way that demonstrates origin ality in thought? Generate her own conclusions and recommendations Use the most current documentation guidelines Adopt a methodical approach to decision making Cite all her research sources

6 Your rĂŠsumĂŠ should tell a story of: the value can provide to a company everything you have learned and done in your previous job how you plan to improve your areas of weakness your educational accomplishments

7 In order to focus your presentation on people, you should: make individuals and groups the subject of your sentences use a lot of "I" statements include as many photographs as possible in your slides


avoid using presentation software or other technology

8 In the context of developing persuasive messages, which of the following is most likely to help you demonstrate a voice of comp etence? adopting the tone of mass advertising such as over-the-top appe als developing strong ideas in the interest of your audience focusing only on logical appeals using only emotional appeals in your persuasive messages

9 Rick is trying to schedule a video teleconference with colleagu es at several locations. To do so, he needs to coordinate their sc hedules and also check to see if the company needs to invest in a ny additional resources to make it happen. By addressing coordi nation and resource issues, he is dealing with: constraint richness immediacy control


10 A mistake that many job applicants make while creating rĂŠsu mĂŠs is: trying to display everything they do well highlighting only a few of their abilities and attributes neglecting to include areas they need to improve on forgetting to include their hobbies and other interests

11 Bao is conducting a study that compares the cost of keeping print messages on file versus storing digital messages in the clo ud. What aspect of communications relates to the storage of mes sages? permanence planning coordination constraint


12 A colleague asks you for advice on how to understand the au dience of his persuasive message. Which of the following pieces of advice will you offer? Wait until the message is perfected before choosing the right au dience. Focus on their values and not their needs. Consider the psychological principles that impact people's deci sions. Ask as few questions as possible to avoid annoying them.

13 Which of the following should contain all your research sour ces and should be provided at the end of your report? the executive summary citations the reference list table of contents

14 Which of the following is useful advice on conducting busines s across cultures with those who have limited English ability?


Use slang and jargon instead of literal language as much as po ssible. Allow those with limited English ability enough time to process their thoughts into English. Speak at your normal, regular pace instead of speaking slowly as this may be viewed as disrespectful. Determine a person's level of communication proficiency within the first few moments of your interactions with them.

15 _____ is the process of converting meaning into messages co mposed of words and nonverbal signals. Filtering Translating Encoding Decoding

16 Which of the following is a trait of individualists? They communicate directly to efficiently deal with work tasks a nd outcomes.


They stay in relationships even when they are no longer mutuall y satisfying. They tend to follow the perceived dreams and goals of the grou p as a matter of duty. They tend to stay in contact with and work through extended net works.

17 Which of the following is typically included in the reviewing stage of writing an effective business message? ensuring the communication is fair identifying the primary message and key points. ***************************************************

COM 295 Week 1 Communication Process Worksheet

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www.com295study.com Instructions Complete the Communication Process worksheet. Click the Assignment Files tab to submit your assignment.


Communication Process

Complete the following table.

ยง Review the steps of the communication model on in Ch. 2 of B usiness Communication. See Figure 2.1. ยง Identify one personal or business communication scenario. ยง Describe each step of that communication using your personal or business scenario. ***************************************************

COM 295 Week 1 Knowledge Check

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www.com295study.com 1. Which of the following terms best describes the process of sendi ng and receiving verbal and nonverbal messages between two o r more people?

2.


_____ is the process of interpreting messages from others into m eaning.

3. All outgoing messages are encoded and all incoming messages are decoded through:

4. _____ is the component of active listening in which nonverbal c ommunication plays a vital role.

5. Reflecting is the component of active listening which entails:

6. Which of the following communication trends is considered a ba rrier to effective listening?

7. Which of the following statements about defensive comments is t rue?


8. Which of the following is characteristic of high cultural intellige nce?

9. How do individualists differ from collectivists?

10. Which of the following is a feature of low performance societies ?

11. The cultural dimension of assertiveness deals with:

12. Which of the following is characteristic of people from low hum ane orientation cultures?

13. In what way does caring help establish credibility in the busines s world?


14. A _____ takes a stakeholder view that includes all groups in soc iety affected by a person's business.

15. People can demonstrate competence by:

16. Character can be defined as:

17. Tess is the general manager of Choc-a-block, an international s weet-manufacturing company. She wishes to give one of her ma nagers the "Employee of the Year" award, and one of her teams the "Stars of the Year" award. Which of the following teams sho uld she choose for the "Stars of the Year" award if she is looking for one that operates in a high-trust environment? ***************************************************

COM 295 Week 1 Mobile Technology Paper

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www.com295study.com COM 295 Week 1 Mobile Technology Paper. ***************************************************

COM 295 Week 2 Assignment Collaboration Definitions Paper

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www.com295study.com COM 295 Week 2 Assignment Collaboration Definitions Paper. ***************************************************

COM 295 Week 2 Assignment Empathetic Listening Scenario (2 Papers)

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This Tutorial contains 2 Papers. Think back over conversations you have had with friends, family members, co-workers, or classmates. Select a conversation in which the other person wanted to talk about something that was troubling him or her. As you replay this conversation in your mind, think about how well you did in terms of empathic listening. Develop a 1,050-word analysis including: ¡

Explain whether you found yourself being critical when

the person really just needed someone to listen. ¡

Identify whether you let the person know, by your words

or actions, you cared about his or her dilemma, even if you were not able to help in any other way. ¡

Analyze your listening performance.

Note: Be sure not to disclose any private information; you can change the names of the people involved or the circumstances as needed to maintain privacy. Format the assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment. ***************************************************

COM 295 Week 2 Ethics and Credibility in Business


Communications

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www.com295study.com Instructions Write a 350- to 700-word paper (not including title and referenc e page) on the event you have chosen in the Learning Team Coll aboration Activity according to the following criteria: § Explain the situation of the event. § Describe the company’s ethical obligation in their communica tions to the public. § Answer the following questions: § Did you find any evidence of communications to the general p ublic? § How effective was the communication in terms of establishing credibility? § If not, what approach would you suggest the company take to communicate to the public to gain credibility? § Cite and reference at least two sources. Format your paper consistent with APA guidelines. Use one of t he templates for APA papers provided in the Center for Writing Excellence.


Click the Assignment Files tab to submit your assignment. ***************************************************

COM 295 Week 2 Global Communication Worksheet

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www.com295study.com Your supervisor wants to send a brief e-mail message, welcomin g employees recently transferred to your department from differ ent

regions

across

he company, which are Brazil, Russia, India, and China. Create a clear and concise welcome message that would be appropriate for these groups of employees.

Research the communication style of each of the following count ries:

路 Brazil 路 Russia 路 India 路 China


Transcribe the following welcome message for the employees fr om each country:

I wanted to welcome you ASAP to our little family here in the St ates. It’s high time we shook hands in person and not just across the sea. I’m pleased as punch about getting to know you all, an d I for one will do my level best to sell you on America.

Complete the table below with your transcribed welcome messa ges. Also indicate whether each of the countries are more indivi dualistic or relationship focused, and whether they are direct or indirect in their communication. ***************************************************

COM 295 Week 2 Knowledge Check

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www.com295study.com 1. Email communication A. is characterized by low control.


B. is characterized by little coordination. C. is a rich communication medium D. incurs high cost

2. Which of the following is the first step in the AIM planning proc ess for developing influential messages? A. Idea development B. Message structuring C. Audience analysis D. Message review

3. In the context of the AIM planning process, which of the followi ng tends to be the single most important planning step for many messages? A. Identifying reader benefits and constraints B. Making the message easy to navigate C. Estimating your credibility D. Ensuring the communication is fair


4. George, the marketing manager at Regal, believes that an emplo yee should always act ethically and should also report instances of unethical behavior that he encounters. This belief held by George is an example of a(n): A. bias B. prejudice C. prototype D. value

5. Which of the following is most likely to have a negative impact o n your readers' perceptions of your credibility? A. Using strong analogies B. Using inaccurate statements C. Avoiding slanting D. Avoiding exaggerations

6.


The less specific you are while writing your business messages t he greater the possibility A. that your readers will be ensured of your credibility B. of your readers avoiding scanning and skimming your C. of your readers being patient and reading your message mor e carefully. D. that your readers will question your intention of keeping the m informed.

7. In the course of conducting a FAIR test to review your business message, when you attempt to determine how your message will affect others from e thical, corporate, and legal perspectives, you are most likely checking:

A. if the facts you have stated are accurate. B. if you have granted enough access to the message recipients to provide input. C. how your message will impact various stakeholders. D. if you have demonstrated respect for the inherent worth of ot hers.


8. Craig is the sales manager at Blaize Supersports and has a 20member-strong sales team that reports to him. On an average, Craig receives about 1 15 emails and sends out 75 emails a day. James, a salesperson at the store, leaves the su bject line blank while typing out a leave request mail to Craig. James wants to take th e week off and spend time with his family. As James is about to send it, he realizes that the subject line is blank. Which of the following should James do before sending the emai l to Craig? A. Send it anyway since the subject line shouldn't matter to Crai g. B. Include only the number of days and dates in the subject line. C. Type his name, department details, and employee id in the em ail and then send it to Craig. D. Use a descriptive subject line such as "Leave of absence requ est".


9. Correct: Which of the following reputations is a result of the meta messa ge "I abide by the rules"? A. Talented, skilled, and capable B. Activist, cause-driven, and passionate C. Learning, inquisitive, and curious D. Moral, ethical, and fair

10. Which of the following is a reason why audience analysis for ro utine messages generally does not require much time? A. Routine messages are not important. B. Typically, the top management comprises the audience of the routine messages. C. Most routine messages do not contain much content. D. The audience is likely to respond positively to routine messag es.

11.


In the case of a routine message, the number of words in a prim ary message: A. should not exceed ten B. should not exceed five C. should be between fifteen and twenty D. should be between twenty and thirty

12. Which of the following stages of developing routine messages in volves proofreading? A. Drafting B. Analyzing C. Reviewing D. Planning ***************************************************

COM 295 Week 3 Assignment Constructing Effective Business Messages Part I (2 Papers)

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Constructing Effective Business Messages Part I Week 3

Select a product or service for this assignment in which you believe your organization should invest capital resources to develop for sale in a global environment. Review Ch. 4 of Business Communication Essentials. Create a Microsoft® Word analysis of 1,400 words that includes the following: · Describe the product or service, including its main characteristics. · Why do you believe this product is worthwhile? · A profile of your audience/s. Why are these audience/s important? How different would you approach each audience? · Explain how you would establish credibility. Explain why you selected the channel. Select the appropriate channel for delivering your message based on context, audience, and purpose. Format your assignment consistent with APA guidelines. ***************************************************

COM 295 Week 3 Knowledge Check


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www.com295study.com 1. Which of the following statements is true about primary researc h? A. Primary research refers to the analysis of data collected by ot hers outside an organization. B. Primary research provides feedback directly related to an or ganization and its needs. C. Primary research is less time-consuming and economical to c arry out than secondary research. D. Primary research is free from biases toward preexisting opin ions and beliefs.

2. Which of the following terms best describes the process that inv olves the analysis of data collected by others with no direction from you or members of yo ur organization? A. Strategic maneuvering B. Delphi method


C. Value chain analysis D. Secondary research

3. Which of the following is of the least importance when analyzing data? A. Understanding database design B. Using statistical software over spreadsheet software C. Analyzing data with colleagues in a group D. Focusing on issues that are tangential to key research proble ms.

4. Which of the following raises the credibility of a report? A. Stating the business problem at the end of the report B. Presenting arguments that are open to interpretation C. Dealing with predictions and the cause-effect statements care fully. D. Shielding the urgency of the problem.

5.


Which of the following is an advantage of documenting your res earch sources? A. It makes your report easy to navigate. B. It allows decision makers to judge the quality of your data. C. It decreases the size of your report. D. It helps establish the purpose and value of the report.

6. What does it mean to demonstrate originality in thought when us ing secondary research to develop reports? A. To combine information from your various sources in novel a nd insightful ways. B. To use indirect quotations when the quotation contains a part icularly compelling combination of words. C. To raise the credibility of your report by carefully dealing wit h cause-effect statements. D. To provide citations to indicate the information you have dra wn from other sources.

7.


Which of the following demonstrates originality in thought when using secondary research to develop reports? A. Citing all your research sources B. Generating your own conclusions and recommendations C. Using the most current documentation guidelines D. Adopting a methodical and skeptical approach to decision m aking

8. Which of the following is true of persuasive messages? A. The vast majority of business messages are persuasivemessag es B. Persuasive messages do not need any prior planning C. Persuasive messages are very similar to messages that expres s appreciation D. Persuasive messages require a message structure that reduce s resistance 9. Which of the following is the first step in the planning process fo r writing persuasive messages? A. Conducting the FAIR test for the message


B. Analyzing the audience C. Setting up the message structure D. Developing ideas

10. Which of the following is true about understanding your audienc e? A. It is necessary to understand the values of your audience but not their needs. B. To understand your audience, ask as few questions as possibl e to avoid annoying them. C. The process of understanding your audience should be starte d after developing the persuasive message. D. It is important to consider the psychological principles that i mpact people's decisions. ***************************************************

COM 295 Week 3 New Hire Communication

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Click the Assignment Files tab to submit your assignment.

Select a company you are familiar with. Imagine that you work f or the HR department of the company. You are tasked to develop a message to orient new hires to the company culture, process, procedures, and general information.

Compose a message for new hires using the three-step process o utlined in Ch. 5 ofBusiness Communication. ***************************************************

COM 295 Week 3 Technology and Communications

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www.com295study.com Identify the specific medium or media you would use to deliver e ach of the messages listed in the Week 3 Learning Team Collabo ration Activity. Write 1- to 3-paragraphs for each message that describe and ex plain your choices. Your answer can reference your Learning Te am discussion or you can make your own choices.


Click the Assignment Files tab to submit your assignment. ***************************************************

COM 295 Week 4 Assignment Developing Persuasive Business Messages Part II (2 Papers)

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www.com295study.com Developing Persuasive Business Messages Part II Week 4

Scenario Scenario: In Week 3, you selected a product or service that you believe your organization should invest capital resources to develop the product or service for sale. To speed up the new product investment, you decide to write a memo proposing and advocating for the launch of a new product or service to the company president. Create a memo proposal using the AIDA model in a MicrosoftÂŽ Word in a minimum of 1,400 words. You will add an introduction and conclusion, and your paper will include the following components:


· Convince your audience to invest capital resources to develop the product or service you intend to sell and explain your rationale. See Figure 9.5 - Persuasive Message Using AIDA model. · Gain credibility (for yourself and your request) and (2) to make your readers believe that helping your product/service will indeed benefit the company. Close with a request for some specific action, and make that course of action as easy to follow as possible to maximize the chances of a positive response. · Include secondary research to support your argument, related to your product and/or service. ***************************************************

COM 295 Week 4 CAREER CONNECTION Resume Building

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www.com295study.com Instructions CAREER CONNECTION: This activity connects to career by g etting students started on building their resume.


Click on Resume Builder. Build your resume. Copy your resume to a MicrosoftÂŽ Word document and submit i t to your instructor. Make sure you include your introductory sta tement, which could be your career objective, qualification sum mary, or career summary. Include an APA formatted title page for the assignment. Click the Assignment Files tab to submit your assignment. Note. In Week 5 you will need to find a mentor, friend, or collea gue and ask them to review and provide feedback on the resume. You may want to identify that person this week so you have time to provide them with the resume and receive feedback ***************************************************

COM 295 Week 4 Knowledge Check

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www.com295study.com COM 295 Week 4 Knowledge Check. ***************************************************


COM 295 Week 4 Persuasive Message

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www.com295study.com Instructions Select a product or service for this assignment. Review Ch. 9 of Business Communication about writing effectiv e persuasive messages. Complete the following two parts to sell the product or service t o two different audiences. Part I: Write a message to persuade your boss to invest capital resourc es to develop the product or service for sale. Include secondary research to support your argument and expla in what you will do in case the selected product or service does not initially sell as much as expected. Cite and reference source s using APA formatting. Select the appropriate channel for delivering your message base d on context, audience, and purpose. Explain why you selected the channel.


Note: Part I is the basis of your Week 5 Persuasive Presentation assignment. Part II: Write a sales pitch to sell the product/service to the end consum er. The sales pitch that you write could be part of a marketing c ampaign, which can be the verbiage for a commercial, a flyer, a message posted on social network, and so on. Make sure to iden tify the context, as per the examples, in which the sales pitch will take place. Select the appropriate channel for delivering your message base d on context, audience, and purpose. Explain why you selected the channel. Include an APA formatted title page for the assignment. Click the Assignment Files tab to submit your assignment. ***************************************************

COM 295 Week 5 Assignment Designing Effective Presentations Part III (2 PPT)

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Designing Effective Presentations Part III Week 5

Create an 8- to 10-slide presentation that should be 5 to 10 minutes in length. Please include detailed speaker notes, based on the Week 4 Persuasive Messages Part I & Part II assignment. Apply the four aspects of designing business presentations discussed in the textbook to your presentation. Include at least one visual to support on your slides, for example, using a line chart to show increasing sales. Include the following in presentation slides: · Title · Introduction · Recommendation · Benefits · Impact if product or service does not sell as much as expected · Conclusion · References

Format consistent with APA guidelines. ***************************************************


COM 295 Week 5 CAREER CONNECTION Persuasive Presentation

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www.com295study.com Instructions Choose one of the following to complete: Create an 8- to 10-slide presentation, including detailed speaker notes, based on the Week 4 Persuasive Messages Part I assign ment. Apply the principles of designing effective slides discussed in the textbook as you develop your presentation. Include at least one visual to support on your slides, for example, using a line chart to show increasing sales. Include the followin g in presentation slides: § Title § Introduction § Recommendation § Benefits § Impact if product or service does not sell as much as expected § Conclusion


§ References -ORCreate a 3- to 5-minute video based on the Week 4 Persuasive Message Part I assignment. Use an app or program such as Movenote®, Knovio®, Present me®, or another video recording application to complete this ac tivity. Include the following in the video: § Title § Introduction § Recommendation § Benefits § Impact if product or service does not sell as much as expected § Conclusion § References Click the Assignment Files tab to submit your assignment. ***************************************************

COM 295 Week 5 CAREER CONNECTION Resume Review

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CAREER CONNECTION: This assignment connects to careers by working on skills to create an effective resume. Find a mentor, friend, or colleague and ask them to review and provide feedback on the resume you created in Week 4. Write a 350- to 700-word summary of the feedback you received. Discuss how you will incorporate this feedback into a revision of your resume. Refer to the Summary Template in the Center for Writing Excell ence for appropriate format. Make sure your summary has a titl e page, use paragraphs, and use double space. Format the summary consistent with APA paper guidelines. Click the Assignment Files tab to submit your assignment.


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