8
Technology design and
programming
Artificial Intelligence (AI) is the exciting buzz word of the 21st century, yet a widely-held concern is that this new technology will completely replace employees in the workplace. What is more alarming is that a university degree doesn’t guarantee your employment against this technology. To avoid the extinction of workers, employees will have to reskill and learn to collaborate with new technology.
TIANG MOABELO Tiang is an innovative entrepreneur and founder of LoadALot, a disruptive techenabled startup in the moving and logistics industry.
Technology design and programming Siri, Alexa, your Spotify suggestion playlist and image recognition devices have one thing in common: artificial intelligence (AI). They are all, in one way or another, performing the same tasks that my brain can perform, but faster. They recognise speech and reply in speech, they predict the next possible song I might like or recognise images like my brain would. With AI we attempt to reproduce the functions of the brain using data and computer programming. The code (or set of computer instructions) can vary from a simple Excel VBA script to a more complex Python script. What is encouraging is that coding has been developing for decades and many instructors around the world have developed intuitive courses that can help anyone at any level of coding to either start or improve their level of coding.
How we used tech to transform the transport market Through LoadALot, we used technology to improve the customer experience and disrupt the traditional model of moving and logistics. We developed an AI image recognition web-app. Customers use the app to take a photo of the items they would need LoadALot to transport and receive an instant quote based on it. The app, through machine learning, recognises these furniture items and instantly compiles a quote in the back-end in real time to display a dynamic price and a booking calendar to customers. This is both time and cost saving for the customer as they have full control of how much they will have to pay for the service. This is also seen as a step towards personalising the experience for the customer. We used detailled customer feedback, data and patterns to tailor the function and outcome of the web-app. 32 / CAREERS SERVICE GUIDE 2021
