UNIVERSITY OF CENTRAL FLORIDA Counseling and Psychological Services | Annual Report 2012-2013
Table of Contents Message from the Director ................................................................................................................. 3 CAPS Vision, Mission & Initiatives .................................................................................................... 4 CAPS Values ........................................................................................................................................ 5 Clinical Services .................................................................................................................................. 6 Response to Tower 1 Tragedy.............................................................................................................12 Outreach Services & Developmental Programming ..........................................................................13 Equity and Inclusion ........................................................................................................................ 19 Training Program ............................................................................................................................. 23 CAPS Staff .......................................................................................................................................... 25
Message from the Director Counseling & Psychological Services (CAPS) has had a productive, successful and innovative 2012 -2013 academic year. It has been full of positive and challenging events and changes, but overall we are proud of the work we accomplished this year. The reason we are introducing our own CAPS annual report is because of our commitment to be more accessible and transparent to our UCF community, and to reduce the stigma associated with using our services. We find that sharing our yearly story can help in achieving those goals. Some of our most impactful work happens behind closed doors with our client, but we also have a positive impact on campus through our Outreach/Prevention and Training arms of the Center. We would like to share this with you. We had several big events and changes this year. The first was our name change from “Counseling Center”, to “Counseling and Psychological Services (CAPS)”. The intention behind our name change was to be clearer with the services we provide for our campus. We also kicked off our “Be Well, Do Well”, campaign, slogan and logo. There were several new programs developed this year such as the Allies/ Safe Zone re-launch; Paws-a-tively Stress Free Events with our Therapy-Dog-in-Training, Bodhi; the Healing Arts contest and exhibition; and the addition of our creative therapies using art and yoga, just to name a few. The addition of all of these programs supports our CAPS values and strategic initiatives (see pages 4-5). Another new initiative was the start of our very first Student Advisory Committee. This committee is in line with our value of being student centered and valuing our student voice in decisions and changes we make at CAPS. Our data showed that anxiety has moved up as a primary presenting concern of both CAPS clients and non-clients. CAPS responded by offering a wide variety of anxiety reducing groups and workshops to meet this need. Through these workshops (see page 9), CAPS was able to serve students who might have not otherwise come to CAPS. We had two successful open houses’ in the fall, one for the UCF staff, faculty and students (132 attended), and the other for our providers in the community (25 attended). These events help us continue to foster positive collaborative relationships and to be more accessible to our campus. A big event on campus was the tragic Tower 1 incident, but CAPS responded to the need for supporting our students, and we reached over 1,000 students in our outreach efforts during those weeks. A big change for our Center was the change in leadership and staffing where we lost the former director Dr. Stacey Pearson-Wharton, our Associate Director of Clinical Services, Dr. Vivian Yamada, as well as several other staff members. The last big change for our Center was the modification of our clinical intake system to be more student centered. UCF is always changing and CAPS is no different. We hope that this annual report gives you a clearer picture of all the multitude of projects, programs and services we offer. We know that we are one service of many wonderful services in our division of SDES that engages students and helps them be successful at UCF. We hope to continue to collaborate with you to make sure that our students stay on their course to achieving their goals. Sincerely, Dr. Karen R. Hofmann Director & Licensed Psychologist
CAPS Vision To be identified on campus as the primary mental health unit and the resource of choice for studentsâ€™ mental, psychological, behavioral and emotional health.
CAPS Mission To serve as an essential service for students by reducing their distress, and enhancing their psychological well-being, quality of life, and optimal functioning both before and after graduation through high quality and culturally competent mental health services.
Strategic Initiatives 1. Provide high quality, barrier-free clinical services that minimize interruptions to student learning and aid in the development of skills needed to function optimally while enrolled and after graduation. 2. Foster meaningful and collaborative liaison and consultative relationships with relevant offices, colleges, student leaders and organizations. 3. Contribute to a highly inclusive campus as a beacon for equity, inclusion, and social justice in programming, service provision, recruitment, curriculum involvement, and advocacy. 4. Provide excellent primary prevention through mental heal education and student development programming. 5. Develop and train graduate students and other emerging professionals who are ethical, versatile, clinically and culturally competent and aware and who provide highly skilled services to a wide range of clients. 6. Provide a work environment infused with creativity, professional satisfaction, positivity, growth opportunities, and strong intra-unit communication. 7. Promote scholar-practitioner identity by developing and expanding CAPS research and scholarly activities that inform our clinical practice and contribute to the field of collegiate mental health.
CAPS Values Equity & Inclusion
Student Centered Accessibility CAPS aims to be a system that makes it easy for clients to access services and resources in a manner that is welcoming and barrier free.
Collaboration CAPS works together with on-campus stakeholders as well as community providers and other Counseling Centers both locally and nationally.
Student voices are heard and are at the heart of the development and implementation of our programs and services.
CAPS is guided by the principles of equality, inclusion, multiculturalism and social justice and is committed to culturally competent service provision.
Positive Work Environment
CAPS is committed to growth through creative and innovated ideas that are guided by best practice, scholarship, and conscientiousness.
CAPS will create a workplace focused on selfauthority, mastery and meaning making, addressing morale and staff attrition
CAPS takes a holistic wellness approach to treating a personâ€™s mental health issues through mind, body and spirit and considers alternative approaches to treatment.
CAPS strives for professional excellence and high quality ethical care.
Clinical Services Total Clinical Activity
CAPS held 16,372 appointments during the 2012-2013 Academic Year
Clinical Services at Counseling and Psychological Services provides comprehensive psychological services to the UCF community. We promote practices that are student-centered and aspire to be seen as an essential resource to the UCF community. In this effort, we offer a range of clinical services focusing on student’s psychological and developmental needs. Our services have consistently demonstrated a high client satisfaction rate. (See graph and data to the lower right of this page.) CAPS experienced a high demand for services during the 2012-2013 Academic Year, as compared to 2011-2012. (See graph and data to the upper right of this page.)
Represents a 35% increase in clinical appointments compared to 2011-2012 Represents a 46% increase in clinical appointments compared to 2010-2011 Additionally, 30% increase in
individual sessions (14,655 Individual Sessions)
CAPS served 3,138 students during the 2012-2013 Academic Year
Represents a 14.3% increase in students seeking services compared to 2011-2012
Represents a 26.9% increase in students seeking services compared to 2010-2011
Student Satisfaction CAPS services have consistently demonstrated a high client satisfaction rate with:
90% or more agreeing or strongly agreeing that “Counseling was very helpful and effective overall” 98% agreeing or strongly agreeing that they “would refer a friend to CAPS” 98% agreeing or strongly agreeing that “CAPS is a necessary student service at UCF” 97% agreeing or strongly agreeing that “CAPS has a welcoming environment.”
CAPS Serves a Diverse Student Population Sex
65.9% identify as Female
58.8% identify as Cau- 83.8% identify as hetcasian erosexual
32.5% identify as Male 17.5% identify as Hispanic/Latino/a
4.6% identify as Bisexual
0.3% identify as Transgender
10.1% identify as African American/Black
3.3% identify as Gay
0.6% Self-identify in other categories
5.5% identify as Multi- 1.6& identify as Lesracial bian 4.9% identify as Asian American/Asian
1.8% identify as Questioning
Academic Retention Data Counseling has helped students stay in school and/or do better academically: 61.9% agree or strongly agree that counseling “helped or will help my academic performance” 65% agree or strongly agree that counseling “made it easier for me to remain enrolled at UCF” ***25% of students reported that counseling had a neutral effect on their academics.
Undergraduate students account for 87% of CAPS clients. Graduate/professional students account for 13%.
2.2% of students seen identify as International Students from 74 countries
CAPS conducted 2,139 Initial Assessments during the 20122013 Academic Year. This represents a 7.5% increase compared to 2011-2012 and a 19.8% increase compared to 2010-2011
SERVICES Counseling and Psychological Services offers a range of clinical services to address the unique presenting concerns of students. We meet with students to discuss their concerns and goals for therapy before determining the best treatment approach for the cli-
CAPS provided 14,655 individual sessions during the 20122013 Academic Year. This represents a 30.1% increase in sessions compared to 20112012 and a 46.9% increase compared to 2010-2011.
CAPS provided 113 couples sessions during the 2012-2013 Academic Year. This represents a 10.7% increase in sessions compared to 20112012 and a 8.65% increase compared to 2010-2011.
ent. Our services include initial assessment, individual, couple, and group
counseling, care manage-
CAPS provided 1,163 crisis intervention appointments (Same Day Appointments: Walk-in, Triage, Timely Access) during 2012-2013 Academic Year. This represents a 48.8% increase in sessions compared to 20112012 and a 49.5% increase compared to 2010-2011. In addition, CAPS provided assistance to students in severe crisis averaging 1-2 hospitalizations per month.
ment team services, crisis intervention, and consultation.
GROUPS AND WORKSHOPS General Process Groups:
Authentic Connections, Exploring Family, Becoming Yourself Women’s Group Men’s Group Theme Focused Groups:
CAPS offered 46 groups and workshops during the 2012- 2013 academic year. This total includes 1,371 Total Group appointments, 204 clients received group services, and a total of 258 group sessions.
Group Outcomes 92% of participants strongly agreed or agreed that group helped them “feel better about themselves” 88.5% of participants strongly agreed or agreed that group “helped them improve problems” 93.2% of participants strongly agreed or agreed that group was “effective and helpful” 93.2% of participants strongly agreed or agreed that they were able to “experience the benefits of group therapy” The PREPARING FOR FINALS WORKSHOP SERIES was offered in the Fall and Spring Semesters serving a total of 154 Students. 99% reported that the workshop was “moderately or extremely helpful.” 52% of student participants visited CAPS for the first time and participants reported a significant reduction in self-reported stress levels.
Building Social Confidence Creative Connections Transgender Bender Grief and Loss Healing the Hurt GLBQ Growth and Empowerment Women’s Empowerment, Sister Circle Body Wellness
Relax and Flow Finding Balance in Life Anxiety 101 Meditation and Mindfulness
Preparing for Finals Workshop Series: CAPS offered drop-in workshops aimed at helping students effectively manage the stressors associated with the end of the semester.
Anxiety 101 Building Social Conﬁdence GLBQ Growth and Empowerment
Tackling Test Anxiety Building Resiliency: Improving Self-Care and Coping with Stress Mindfulness & Meditation Experience Going Home for the Holidays: Challenges and Strategies
Care Management Team (CMT) The purpose of the Care Management Team (CMT) is to provide wrap-around services to students. This approach provides a valuable bridge between our internal departments on campus and other services in the community in an effort to provide UCF students with integrated mental health care. The CMT strives to serve the needs of our students and the University through efforts to coordinate case management, monitor referrals, promote coordination and monitoring of care through collaboration among departments or agencies, improve communication, and facilitate coordination and continuity of care in complex cases.
Care Management: During the 2012-2013 year, CMT clinicians had 617 unique appointments and saw 207 clients. clients
Additional Highlights of CAPS Services CAPS is committed to maintaining its values of accessibility, visibility, and student centered. As part of this goal, we continue to expand our presence on campus. The continued presence of CAPS services at satellite locations, active response to campus events and needs, and 24-hour crisis services represent this commitment. These include the Veterans Academic Resource Center, Rosen College of Hospitality and UCF College of Medicine.
This year, CAPS Care Managers presented at the First Annual Drive in Conference for Higher Education Case Managers on CMT utilization and effectiveness. The CMT team also manages a COMMUNITY PROVIDER DATABASE (CPD) of private practitioners in the community. The CPD is free and accessible via CAPS’ website as resource to clients, students, and parents. This list continues to expand and currently includes over 200 community providers. We also have a representative that serves as a consultant on the Student of Concern Committee (SOC).
15% of medical students, sought and received services from CAPS
108 self-identified student-athletes from 13 teams sought CAPS services 432-648 total estimated individual session provided 5 teams receive ongoing performance enhancement consultations 3 teams receive critical incident debriefings 4 hours per week of consultative services provided 37 appointments, 63 hours and 580 contacts made providing presentations and workshops
Identifying Trends in Presenting Concerns
Students come to CAPS for a wide variety of psychological and developmental issues. As part of our assessment process, all new clients complete the Counseling Center Assessment of Psychological Symptoms (CCAPS). This instrument was developed to provide a high quality multidimensional assessment for college counseling centers. During Fall 2012 and Spring 2013, a total of 2,328 students completed the CCAPS.
Summary of Findings Depression 70.6% (n=1,802) reported significant depressive symptoms 48% (n=1,202) reported symptom levels that likely impact functioning Academic Distress 60.9% (n=1,551) reported significant academic distress 33.8% (n=853) reported symptom levels that likely impact functioning Social Anxiety 55.6% (n=1,425) reported significant social anxiety symptoms 28.8% (n=749) reported symptom levels that likely impact functioning Generalized Anxiety 65.6% (n=1,679) reported significant generalized anxiety symptoms 49.3% (n=1,256) reported symptom levels that likely impact functioning General Distress: This measure includes several subscales and is intended to provide an assessment of a student’s general psychological distress. 71.9% (n=1,866) significant levels of general distress 32.9% (n=836) reported general distress levels that likely impact functioning
18.4% (n=430) of students report concerns of “I have thoughts of ending my life”
13.7% (n=321) of students report concerns of “I am afraid I may lose control and act violently”
5.4% (n= 126) of students report concerns of “ I have thoughts of hurting others”
Clinical Services Moving Forward CAPS is committed to continuing to meet the increased demand for service at UCF. We anticipate an annual increase of 15% in utilization of our services and have developed a clinical system that can manage this demand while maintaining our values of being an accessible and student centered environment. Goals include implementing a multidimensional program evaluation plan, cultivating services at regional/satellite campus locations, increased data collection for services and implementation of DSM -5 diagnosis at CAPS.
Thought Disturbance 37.2% (n=882) of students report concerns in “I lose touch with reality” 11
_____________ Week 1: 1,270 contacts Week 2: 300 contacts
Response to Campus Events and Needs CAPS responded to crisis events on campus and provided crisis intervention, de -briefing consultations, and counseling services to the UCF community. The Towers incident in March represents an example of these types of services. CAPS was active in providing support to university staff and students following this event. This event contributed to an increase in utilization of our emergency services and after hours crisis line.
Response to the Tower 1 Tragedy The following list various actions taken by CAPS to assist and support the UCF community in coping with this tragedy: Set up easy access satellite office in VARC and stayed in Towers until 11:00pm the first day Walked 3rd floor with therapy dog in training, Bodhi, to check on students as given access to their rooms. Outreach and Debriefings were offered to the following groups: Athletics, Housing staff and students (& with specific communities), Towers’ students (and parents), Honors College, Faculty Teaching and Learning Center, Prayer breakfast for faculty, LGBTQ Center, ADPI sorority, LEAD Scholars and McNair and MSC students Consultative Services offered on-site daily for the first week Paws-a-tively Stress Free event provided with Bodhi and volunteer therapy dog teams & Expressive Arts Program offered at Tower 1 The demand for after-hours crisis service was up 650% compared to the week before the tragedy and our demand for walk-in crisis services during the day was up 44%. Although March is a month in which we expect lower numbers of emergency sessions due to low client turnout during spring break, this year emergency services in March were at a peak (partially due to the Towers I crisis).
OUTREACH SERVICES AND DEVELOPMENTAL PROGRAMMING Prevention and outreach allows for Counseling and Psychological Services (CAPS) staff to connect, educate and intervene with the larger UCF community and ultimately strengthen our “community of caring.”
Overarching Goals: 1. To communicate the role and availability of clinical, consultative, and psycho-educational functions of CAPS as part of the overall mission of SDES and UCF.
2. To respond to psychological and emotional needs that emerge in the overall UCF community.
An Increase of 15.7 % in Number of individuals served through Outreach 25,000 24,000 23,000 22,000 21,000 20,000 19,000 Number of individuals served through Outreach
3. To provide informative materials and programs to UCF student communities aimed at facilitating personal, interpersonal and social wellness. 4. To create a community/ climate of mental health support. 5. To stimulate the student community regarding the development of their character, and citizenship, both of which are informed by the campus climate.
Total hours spent in providing outreach services: 1,288 hrs. Signature Events include:
Healthy Knights Expo Field of Memories—Be Aware, Show You Care, QPR-a-thon Paws-a-tively Diversity Showcase Healing Arts Exhibition
Student Connections include:
Active Minds CAPS Student Advisory Board—newly developed
Healthy Knights Expo
Partnered with: Student Union Health Services Victim Services Recreation and Wellness Center Wellness and Health Promotion Services Active Minds
Community partners include: American Suicide Prevention Association National Association for Mental Illness of Greater Orlando
Field of Memories: Be Aware, Show You Care
This is a display of Hope, Help, and Healing
REACHED OVER 1,100 STUDENTS
Partnered with College of Nursing, Active Minds and other student volunteers
QPR (Question, Persuade, & Refer)
Offered 40 trainings and Trained 635 students, faculty and staff
5,569 Total QPR trained gatekeepers to date!
QPR Program Evaluation Data (sample of 176 students)
95.9% indicated that they “agree” or “strongly agree” that they “learned new skills or useful information from this presentation.”
94.3% indicated that they “agree” or “strongly agree” that they “have more knowledge about the topic of suicide.”
90.8% indicated that they “agree” or “strongly agree” that they “feel more comfortable to talk about suicidal thoughts/ feelings with someone” that they are concerned about after completing the QPR training.
Offered 6 back-to-back trainings
Trained approximately 50 new gatekeepers
Paws-a-tively Events These are opportunities for students to interact with therapy dogs as a way of relieving stress, improving mood, as well as destigmatizing counseling services. CAPS therapy dog in training, Bodhi, along with volunteer therapy dog teams provide the humananimal interactions.
Additional events include:
Eating Disorder Awareness week, where over 100 students were reached
Evaluation Summary: Five programs were conducted totaling 570 contacts. Collected survey data @ 3 events with 266 responses.
93% stated they felt less stressed
PAWS Events held at the College of Medicine where about 100 students were reached
85% stated they felt more energized
76% stated they would be more likely to utilize CAPS services.
PAWS event at Tower 1 after March 18th event where over 50 students were reached
95% were students who attended the event
65% had never been to CAPS
81% were not a current client @ CAPS
Bodhi â€” Outreach & Animal-Assisted Therapy Dog (In-Training) Bodhi joined CAPS in June 2012 at 4 months of age. CAPSâ€™ therapy dog participates in CAPS outreach efforts as a way to provide for the human-animal interaction with the purpose of de-stigmatizing counseling, relieving stress and anxiety and uplifting depressed mood. Additionally, he contributes to creating a warm and comfortable environment at CAPS through his presence in the front/waiting room as well as attending select therapy sessions. Bodhi attended 25 outreach events in an effort to de-stigmatize counseling and create a positive, comfortable and warm environment. He made over 1,000 contacts with students, including many of whom would not know about counseling services prior to their interaction with him.
The following list additional liaison-ships CAPS has developed: UCF/SDES Departments: DHRL MASS MSC Women's Studies Victim Services Disabilities Services Faith and Ministries Knights Helping Knights Pantry Social Work Department Faculty Center First Year Experience/ Orientation services Veterans Academic Resource Center (VARC) Medical School Rosen Hospitality College Fraternity and Sorority Life
Diversity Film Festival:
Student Populations and RSOs International Office and student groups African American students Asian American students Latina/o students LGBT – Pride Commons Athletics Hillel Catholic Community
Partnered with Recreation & Wellness Center, Victim Services and Department of Housing and Residence Life.
REACHED 45 STUDENTS, STAFF AND FACULTY.
Self Discovery Knights
Offered 10-12 programs each in Fall and Spring and 4 in Summer B
25-30 attendees at each presentation
STRENGTHS SCREENING REACHED APPROXIMATELY
Eating Disorder Awareness Week
APPROXIMATELY 1,000 STUDENTS PARTICIPATED!
. . . ADDITIONAL INVOLVEMENT Multicultural Environment Committee
Megan Moore (UCF student), Stronger, Mixed media: Photography
Equity and Inclusion . . . IN THE COMMUNITY PRIME STEM (Trio Program for STEM majors) and Multicultural Academic Support Services workshop series Focused on drop-out prevention Offered 6 workshops over the year serving approximately 200 students International Services Center Participated in the ISC mentoring program and assisted with the international student orientation process Completed 6 student orientation meetings which served over 150 students College of Engineering and Computer Science Diversity Office Provided summer camp workshops to improve college readiness Served approximately 125 students
Committee to advise Dr. Maribeth Ehasz, SDES Vice-President, regarding methods of improving the cultural climate of UCF
AWAKE (partnership with SDES leadership)
Diversity awareness discussion group for UCF students
Just Knights Response Team
Committee to address culturally insensitive incidences on campus
Multicultural Student Center workshop series Focused on leadership and cultural competency development Executive board members of 5 RSOs have participated in the trainings Healthy Knights 2020 Committee: Offer SDES departments support for providing culturally competent services to students Data collected from 7 different departments to analyze their level of care
Culturally Responsive Service Delivery at CAPS You can use this page for forstaff one or two sentences that you Diversity trainings want to really stand out. Make sure the picture you choose for the page background is diversity at least 8.5 x 11 atfor therapists Updates to in-house database of resources screen resolution.
Revisions of policies, procedures, client paperwork and data collection to reflect cultural sensitivity
Updates to CAPS diversity website to promote CAPS dedication to inclusiveness and the distribution of culturally relevant resources to the UCF community
UCF Healing Art is an annual, juried art exhibition created through Counseling & Psychological Services in collaboration with the School of Visual Arts and Design that showcases artworks created by UCF students, faculty, staff and alumni.
Healing Art Exhibition
Simona Loh, Diversi-Tree (1 & 2) Media: Watercolor
160 attended the Opening Reception with an additional 65 UCF artists
(students, faculty, staff).
104 artworks were collected on 2013 annual theme of: Embracing and
The UCF Healing Art Exhibition mission is designed to create campus-wide awareness of CAPS services at UCF, increase inclusivity across campus and to create an open exhibition space for creativity and healing.
Attendance was from students and their parents, with 56.9% of at-
tendees being students and 20.7% parents.
Overall, out of 54 surveys filled out, 98.7% of attendees choose either "agree" or "strongly agree" that … the artwork helped them feel safe and welcome in CAPS.
All winners received a plaque and ribbon along with prizes: Best of Show: Tina
Gardiakos "Thought Map: Celebrating Diversity" First Place: Danielle
Pavlat "Inner Beauty" Second Place: Anaeli
Ramos "Red=Passion" CAPS Staff Selection:
Cecillia Lin "Human"
Shannon Calderon, Embrace Differences, Media: Digital
Meredith Malkin, Art Curator Media: Digital
Cecilia Lin, Human, Media: Digital
Safe Zone (formerly Allies) Vision: To reduce heterosexism and homophobia at UCF and to increase LGBTQ+ inclusion by embracing and valuing people of all sexual and gender identities. Mission: Create and maintain a LGBTQ+ affirming environment and culture at UCF. Objectives:
Gain greater understanding of LGBTQ culture
Feel more comfortable talking about LCBTQ issues
Interact more sensitively with LGBTQ population
Help create a safer environment for LGBTQ individuals on campus
Evaluation Summary 184 people attend an LGBTQ+ 101 safe zone training. Of the 130 completed surveys 95% were staff/faculty and 14% were students. As a result of the LGBTQ+ 101 training, 87% of attendees reported feeling more comfortable talking about LGBTQ issues 87% of attendees reported that they found the information useful/ applicable 94% of attendees indicated they could play a role in creating a safe environment for LGBTQ individuals on campus, Participants self-reported significantly higher levels of understanding of issues faced by LGBTQ+ populations, populations as compared to before the training.
2012-2013 Training Cohort MASTERS: Nick Cianciosos:
Mental Health Counseling Program @ University of Central Florida
Clinical Psychology Program @ University of Central Florida, Daytona
Social Work Program @ University of Central Florida
DOCTORAL PRACTICUM: Cory Safra:
Florida Institute of Technology (FIT)
Florida Institute of Technology (FIT)
Florida Institute of Technology (FIT)
DOCTORAL INTERNS: Stephanie Hoover: University of Utah, Counseling Psychology Has obtained an Assistant Professor position at Western Oregon University. Kyoung-Rae Jung: University of Minnesota, Counseling Psychology Has obtained a faculty position at Salisbury University in Maryland. Kevin McDowell:
American School Argosy University, Tampa, Clinical Psychology Has obtained a post-doctoral position in Health Psychology at The Counseling Center at the University of South Florida in Tampa.
Training: TRAINING DIRECTOR: Karen Hofmann
CAPS staff presented 45 trainings seminars for the 2012-2013 training cohort. Here is a sampling of a few of the seminars: Brief Dynamic Psychotherapy; Evidenced Based Practices; Treatment of Addictions; Working with Transgendered Clients.
TRAINING COMMITTEE: David Tredinnick, Shari Ann James, Jen Evans, Anaeli Ramos, Kim CarterWilliams, Haana Ali, Stephanie Hoover, Meredith Malkin and Andrew Luchner INDIVIDUAL SUPERVISORS: Shari Ann James, Jocelyn Buhain, Andrew Luchner, Cristina Lorenz-Hansen, Kim Carter-Williams, Jeanene Robinson-Kyles, Wade Arnold, Haana Ali, Stephanie Preston, Kevin McDowell, Stephanie Hoover and Kyoung-Rae Jung GROUP SUPERVISORS: Anaeli Ramos, Haana Ali, Shari Ann James, Meredith Malkin, Tamalia Hanchell, Jocelyn Buhain, Kim Carter-Williams, Mandi Bailey, Jen Evans, Wade Arnold and Stacy Nale CASE CONFERENCE: Jamie Young, Meredith Malkin and Jen Evans DIVERSITY SEMINAR: Haana Ali SUPERVISION OF SUPERVISION: David Tredinnick TRAINING SUPPORT: Bridget Savage EVALUATIONS: Andrew Luchner; Chris Hanes
CAPS Staff Administrative Team: Dr. Karen Hofmann (Director), Dr. Teresa Michelson-Chmelir, Ms. Liz Stevenson, Dr. Chris Hanes, Dr. Shari Ann James, Ms. Valeska Wilson-Cathcart and Dr. Jeanene Robinson-Kyles Clinical Staff: Dr. Wade Arnold, Ms. Amanda Bailey, Dr. Jocelyn Buhain, Dr. Jennifer Evans, Dr. Candice Franco, Ms. Meredith Malkin, Dr. Larry Marks, Ms. Stacy Nale, Ms. Stephanie Preston, Dr. David Tredinnick, Ms. LeAnne Wawrzaszek and Dr. Jamie Young; Ms. Michelle Fynan (OPS) WELCOMING: Dr. Tamalia Hanchell, Ms. Vanessa Stein, Dr. Susan Tweeten, Dr. Heriberto Vallescorbo and Ms. Kristal Pollack; Mr. Robert Dwyer (OPS), Mr. Keiron Timothy (OPS) and Ms. Melissa Yount (OPS) Support Staff: Ms. Barbara Sherwood and Mr. David Santiago Huertas WELCOMING: Ms. Glenda Brown, Ms. Bridget Savage and Ms. Letica Bedaw; Ms. Kelsey Marvin (OPS) We were sad to say good-bye to: Dr. Stacy Pearson-Wharton, Executive Director Dr. Vivian Yamada, Associate Director, Clinical Services Clinicians: Dr. Anaeli Ramos, Dr. Andrew Luchner, Ms. Cristina Lorenz -Hansen, Dr. Haana Ali and Ms. Kim Carter-Williams Support Staff: Ms. Kristen Martin and Ms. Krissy Brissett
Counseling and Psychological Services 4000 Central Florida Blvd Orlando, FL | (407) 823-2811