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Student Handbook 2013-2014 BA (Hons) Football Business & Media In partnership with

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Contents 1. WELCOME FROM THE PROVOST AND CHIEF EXECUTIVE ..............................5 2. CONTACT DETAILS ...............................................................................................6 2.1 LECTURERS / SEMINAR LEADERS .................................................................................... 6 2.2 OTHER USEFUL CONTACTS ............................................................................................ 7

3. COMMUNICATION .................................................................................................8 3.1 COURSE REPRESENTATIVE MEETINGS ............................................................................ 8 3.2 MY.UCFB ..................................................................................................................... 8 3.3 ACADEMIC MENTORS ..................................................................................................... 9

4. YOUR DEGREE ....................................................................................................10 4.1 BREAKDOWN BY YEAR ..................................................................................................11 4.2 UCFB DEGREE PROGRAMME WEIGHTINGS .....................................................................12 4.3 TERM DATES 2013-14 ..................................................................................................13 4.4 LEARNING PARTNERSHIP AGREEMENT ...........................................................................14 4.5 COURSE AND MODULE ENROLMENT...............................................................................14 4.6 AIMS AND OUTCOMES ...................................................................................................14 4.7 EXPECTED HOURS OF STUDY ........................................................................................15 4.7 TIMETABLING................................................................................................................16 4.9 ATTENDANCE REQUIREMENTS .......................................................................................16 4.10 UCFB AND BUCKS NEW UNIVERSITY REGULATIONS .....................................................17 4.11 DATA PROTECTION .....................................................................................................18 4.12 LEARNING AND TEACHING METHODS ...........................................................................18 4.13 UCFB LECTURE ETIQUETTE ........................................................................................18 4.14 VOLUNTEER OPPORTUNITIES AND INTERNSHIPS ............................................................19

4.15 UCFB STRATEGIC MANAGEMENT AND LEADERSHIP CERTIFICATE (THE MANAGEMENT GAME) ...........................................................................................19 5. LEARNING RESOURCES, STUDY SKILLS AND CAREER PLANNING ............21 5.1 PERSONAL DEVELOPMENT PLANNING (PDP) ..................................................................21 5.2 ACADEMIC MENTORING.................................................................................................21 5.3 STUDY SKILLS DROP-IN ................................................................................................21 5.4 ELECTRONIC AND LIBRARY RESOURCES ........................................................................22

6. ASSESSMENT ......................................................................................................23 6.1 ASSESSMENT STRATEGY ..............................................................................................23 6.2 EXAMINATIONS .............................................................................................................24 6.3 COURSEWORK .............................................................................................................24 6.4 ASSIGNMENT FORMATTING ...........................................................................................25 6.5 MARKING CRITERIA.......................................................................................................25 6.6 ACCREDITATION OF PRIOR LEARNING (APL) ..................................................................26

7. ACADEMIC POLICIES .........................................................................................27 7.1 ASSIGNMENT HAND-IN PROCEDURES FOR WORK .............................................................27 7.2 RESULTS LETTERS AND TRANSCRIPTS ...........................................................................27 7.3 REFERRAL / DEFERRAL W ORK.......................................................................................28 7.4 APPEALS ......................................................................................................................28 7.5 MITIGATING CIRCUMSTANCES .......................................................................................29 7.6 ACADEMIC MISCONDUCT ...............................................................................................30 7.7 COMPLAINTS ................................................................................................................31 3


8. STUDENT SERVICES / PASTORAL SUPPORT..................................................32 8.1 ACCOMMODATION.........................................................................................................32 8.2 COUNSELLING ..............................................................................................................32 8.3 FEES / STUDENT FINANCE .............................................................................................33 8.4 HEALTH PROBLEMS.......................................................................................................33 8.5 LEARNING SUPPORT .....................................................................................................33 8.6 STUDENT UNIONS .........................................................................................................34 8.7 EQUALITY AND DIVERSITY .............................................................................................34

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1. WELCOME FROM THE PROVOST AND CHIEF EXECUTIVE On behalf of all the team at UCFB, I am delighted to welcome you to UCFB to study BA (Hons) Football Business & Media. These are exciting times for us all and we look forward to working with you in this next significant step in your educational journey. Working in partnership with Bucks New University, our degrees are designed to meet the interests and demands of those passionate and determined to work in the football and sports industries. Our pioneering approach to the student experience is only possible through the active support and engagement of the industry and in turn, our partners and associated businesses, including the Scottish Professional Football League, English Premier League, Football League, The Football Association (FA), Umbro, BBC Sport, ITV Sport and Sky Sports. Our degrees are designed to give you the qualification, the work experiences and the business networks necessary to succeed within the business, football and sports industries. Our Academic and Pastoral Mentors will support you throughout your time at UCFB to enable you to achieve your full potential. In return we expect you to demonstrate the energy, motivation and diligence required to excel within the business, football and sports industries. You will graduate from UCFB with your degree, your business network and professional work experience to achieve the career to which you aspire.

Prof. Philip A.S Wilson BA (Hons) MBA Provost & Chief Executive

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2. CONTACT DETAILS 2.1 Lecturers / Seminar Leaders Name Richard Flash

Role Head of Academic Department

Contact details r.flash@ucfb.com

Catherine Elliott

Head of Year

c.elliott@ucfb.com

Janine Garcia

Lecturer

j.garcia@ucfb.com

Frank Shennan

Lecturer

f.shennan@ucfb.com

Mohammed Seedat

Lecturer

m.seedat@ucfb.com

Dr Stephen Tate

Associate Lecturer

s.tate@ucfb.com

Neil Doncaster

via r.flash@ucfb.com

Andrew Lewis

Strategic Management & Leadership Programme Associate Lecturer

Fiona King

Associate Lecturer

fiona.king@ucfb.com

Lisa Durkin

Associate Lecturer

l.durkin@ucfb.com

David Hughes

Associate Lecturer

d.hughes@ucfb.com

Neil Moore

Associate Lecturer

via r.flash@ucfb.com

Renate Kalnina

Associate Lecturer

r.kalnina@ucfb.com

Emma Paterson

Associate Lecturer

e.paterson@ucfb.com

David Seaman

Associate Lecturer

d.seaman@ucfb.com

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a.lewis@ucfb.com


2.2 Other Useful Contacts Academic Administration academics@ucfb.com Accommodation accommodation@ucfb.com Finance studentfinance@ucfb.com Library and IT Support library@ucfb.com Student Services/Learning Support studentservices@ucfb.com Tickets tickets@ucfb.com

Victoria Lane Academic Administrator 01282 833459 Academic Office Lucy Phelan Facilities and Accommodation Manager 01282 833460 Student Services Centre Mandy Baxter Student Services Manager 01282 833460 Student Services Centre Imran Hakim Library and IT Officer 01282 833450 Library Joanne Crooks/Amy Platts/Sandra Bryan Student Services 01282 833460 Student Services Centre Applications for all Burnley Football Club tickets.

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3. COMMUNICATION Communicating with your tutors, support staff and other students is a fundamental and important part of studying in a higher education environment. You are encouraged to maintain regular contact with members of the teaching team, especially your Academic Mentor. This is normally the best way to deal with any academic or personal issues and these should be dealt with as soon as they emerge. You can arrange appointments with all members of staff. Staff availability is detailed on My.UCFB in the Academic Information section (see ‘Academic Staff Availability’). You should make sure that you have a clear agenda of what you would like to discuss in order to make sure that appointments are an effective use of time.

3.1 Course Representative Meetings Members of teaching staff and elected course representatives will meet once per semester to discuss academic issues. Course representatives are recruited at the beginning of the academic year by Student Services and are expected to attend every meeting. Separate meetings will be held for each year group and course representatives from each degree discipline will be required to attend.

3.2 My.UCFB At UCFB you are expected to use Moodle, branded as My.UCFB, which is a Virtual Learning Environment (VLE). URL: http://my.ucfb.com/ You will receive your login details for My.UCFB within your first week. My.UCFB holds a range of useful information including lecture hand-outs, timetables, Student Service information and much more. It is also a way of contacting tutors and a way for tutors to contact you. You are expected to check My.UCFB regularly for messages from staff. Information on room changes, timetable changes, guest speakers, etc is posted frequently on My.UCFB. It is your responsibility to make sure that you are aware of this information. If you experience any difficulties with accessing My.UCFB please see the IT and Library Officer, Imran Hakim, who is based in the Library.

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3.3 Academic Mentors All undergraduate students are allocated an Academic Mentor who will provide advice, guidance and assistance throughout the year. Your Academic Mentor should be your first point of contact if you experience any difficulties during your course. See section 5.2 for more information about Academic Mentor sessions.

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4. YOUR DEGREE Your degree is validated by Buckinghamshire New University, which throughout your time at UCFB, may also be referred to as ‘Bucks’ or The University. The modules you will study, the learning outcomes and the assessment regime are set out in the Programme Specification, which is available to view on My.UCFB, under the Academic Information section. A basic outline of the modules that you will study during your degree is set out below: Year 1 (Level 4) Modules Semester 1  FB401 Understanding Football Business (30 credits)  FB403 The role of Marketing in Business (30 credits) Semester 2  FB404 Understanding Football Fans & Customers (30 credits)  FB405 Effective Modern Marketing Communications (30 credits)

Year 2 (level 5) Modules Semester 1  FB501 Intermediate International Football Business & Management (30 credits)  FB504 Football & Entrepreneurship (30 credits) Semester 2  FB502 Football & Business Finance (15 credits)  FB503 Contemporary Issues in Football Business (15 credits)  FB507 Media Relations for PR and Events (30 credits)

Year 3 (Level 6) Modules (subject to approval) Semester 1  FB605 Strategic Management (30 credits)  FB604 Public Relations Strategy (30 credits) Semester 2  FB607 Research Project (30 credits) And your choice of elective up to the value of 30 credits from:  FB602 Global Marketing Management (30 credits)  FB608 Advanced International Football Business Management (30 credits)  FB609 Football Law (15 Credits)  FB611 Football Business Policy, Politics & Ethics (15 credits)

Detailed Module Schemes, including your reading lists, are available to view on My.UCFB, under the relevant module section.

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4.1 Breakdown by Year Year 1 The foundation year facilitates the development of core academic principles of Higher Education alongside an exposure to industry professionals who will provide students with unique insights into the many facets of the sport and football industries. Students will learn how to learn and will develop fundamental Higher Education study skills and will take three 30 credit core modules and one 30 credit pathway module. Year 1 students are required to attend lectures from the Core Curriculum, Personal Development Programme, Business and Leadership Certificate and Executive Guest Speaker Series. Opportunities to access practitioner workshops and volunteer opportunities is not a compulsory component of Year 1 but may be permitted for students at the discretion of the Head of the Academic Department. Access to CRM training and Prozone certificates is not compulsory but may be provided. Students are required to engage with their Academic Mentor for a minimum of 3 recorded meetings. Year 2 The Year 2 core curriculum builds on the academic skills developed in Year 1 and provides access to Practitioner workshop certificates. Students will take two 30 credit core modules, two 15 credit modules and one 30 credit pathway module. Students will develop their academic and practical skills and will receive lectures from the core and Complementary Curriculum. The provision of the latter will include Employability development sessions geared towards preparation for end of year internships. Executive guest speakers are not a compulsory provision at Year 2 but industry and academic guests will feature within specific modules. Access to the Year 1 Executive Guest Speaker programme is not permitted. Requests to attend the Year 1 Executive Guest Speaker programme will be at the discretion of the Head of the Academic Department and subject to availability. The Level 2 Business and Leadership Certificate will be accessible to students who attained the Level 1 certificate and to students who have been granted permission to top up their Year 1 participation. The latter is at the discretion of the Head of the Academic Department and subject to availability. Applications for volunteer opportunities and internships are a key component of the Year 2 Professional Development Programme. Please note; applications will be declined for students with poor attendance or behaviour. The Year 2 Practitioner workshop certificates are short courses that will include Digital Marketing, Practical Sports Journalism, Match Commentary and Football Finance. Access to practitioner certificates may be restricted due to an individual’s Year 1 attendance. Access to this Complementary Curriculum provision may also be declined to students whose behaviour and character are deemed not to meet the 6 core values of UCFB. Access to CRM training and Prozone certificates is not compulsory but may be provided. Students are required to engage with their Academic Mentor for a minimum of 3 recorded meetings. Year 3 The Year 3 core curriculum is highly academic and strategic in essence and builds on the academic and practical skills developed in Year 2. Students will take three 30 credit core

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modules and either one 30 credit or two 15 credit elective modules. Eligible students will have the opportunity to complete Level 3 of the Business and Leadership Certificate (students must have attained Level 1 & 2). Sanctions will be applied if student attendance is below 80% during semester 1. The focus for Year 3 students is to engage with their research project supervisor and Academic Mentor in order to aim high for academic achievement. Access to CRM training and Prozone certificates is not compulsory but may be provided. Access to Practitioner workshops such as Media Training and Digital Strategy is not compulsory but may be provided. Students are required to engage with their Academic Mentor for a minimum of 3 recorded meetings.

4.2 UCFB Degree programme weightings The Football Business degree programmes are a combination of individual, paired and group assessments. The table below provides an outline of the overall weightings and number of assessments for each year of your degree. Please note that the modules taken at level 5 and 6 count towards your final degree classification (level 5 contributes 33.3% & level 6 contributes 66.7% Football Business and Media The weighting and number of individual and group assessments for each year is illustrated in the table below: Football Business Media

and

Assessment weightings % Individual work weighting 70 24 78

Year 1 / Level 4 Year 2 / Level 5 Year 3 / Level 6 *Overall degree classification 49 (Years 2 & 3)

Number of formally assessed pieces Group work Individual Group work weighting 30 76 23

8 5 10

4 9 1

51

15

10

*Final classification figures are based on the optional 15 credit modules Football Law and Football Business, Policy and Ethics being taken.

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4.3 Term Dates 2013-14 The term dates given below are correct at the time of print. UCFB will endeavour to keep students informed of any changes to term dates, however, it is advisable that you check with the Academic Administrator prior to booking any holidays. Number Week Commencing Event th 1 16 Sept Induction Week rd 2 23 Sept 3 30th Sept 4 7th Oct 5 14th Oct 6 21st Oct 7 28th Oct Reading Week th 8 4 Nov 9 11th Nov 10 18th Nov 11 25th Nov 12 2nd Dec 13 9th Dec 14 16th Dec Holiday 15 23rd Dec Holiday th 16 30 Dec Holiday th 17 6 Jan Reading/Revision Week th 18 13 Jan Year 1, 2 & 3 Exams th 19 20 Jan Start of Semester 2 th 20 27 Jan 21 3rd Feb 22 10th Feb 23 17th Feb Reading Week th 24 24 Feb 25 3rd Mar 26 10th Mar 27 17th Mar 28 24th Mar 29 31st Mar 30 7th Apr Holiday 31 14th Apr Holiday st 32 21 Apr 33 28th Apr 34 5th May Year 3 Exams Start th 35 12 May Year 1 and 2 Exams Start th 36 19 May End of Year Activity / Visits th 37 26 May End of Semester 2 st n/a 1 Sept 2014 Graduation (4th September 2014)

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4.4 Learning Partnership Agreement UCFB have developed a Learning Partnership Agreement, in conjunction with Bucks New University, to encourage the commitment of all students and staff to work together to enhance the learning and teaching experience. This two-way process relates to resources, both physical and human, behaviour, academic support, learning and teaching and assessment. All students and staff are expected to adhere to the Learning Partnership Agreement. You will, therefore, be asked to read and sign a copy of the agreement during the induction process in your first week as a new student at UCFB.

4.5 Course and Module Enrolment You are automatically enrolled on all ‘Core’ modules that make up your course. You must ensure that you are registered for the correct number of modules each academic year. This is also essential if students are required to take additional module(s) to redeem credit deficits from previous levels. Students should receive a Student Enrolment Summary form during November for checking, signature and return. If you wish to change your degree discipline (e.g. from Media to Marketing), you must inform the Academic Administrator no later than Monday 2nd December 2013. The course transfer must be approved by your Head of Year and is not official until the paperwork has been completed and sent to Bucks New University. The Academic Administrator will contact you via email to inform you of the outcome.

4.6 Aims and Outcomes The main educational aims of the BA (Hons) Football Business and Media are to: • • • •

Prepare students for a career in the football business industry Provide students with a detailed knowledge of the football industry and media sector in particular Provide students with the knowledge and skills demanded for career development and advancement in the global football industry Enable the talents of each student to flourish through learning and experience in distinctive settings and unrivalled opportunities.

The following programme outcomes have been developed to reflect the relevant subject benchmark statements. These are threshold levels only and indicate the minimum levels of attainment required of a graduate of the course. The level to which outcomes have been attained are identified by the student’s eventual degree classification.

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1. Subject Knowledge, understanding and abilities A graduate of the BA (Hons) Football Business & Media will be able to demonstrate some: • • • •

Relevant knowledge and understanding of football business and media, the external environment in which they operate and how they are managed. Understanding of how to respond to change, including the future of football business and the external environment in which it operates. Understanding of the inter-relationship and interconnectedness of football business and the social, economic, legal and political environment in which it operates Understanding of key concepts and processes within the context of football business and media e.g. markets, customers, people, operations, business policy and strategy, information systems, communication and pervasive issues.

2. Skills A graduate of the BA (Hons) Football Business & Media will be able to demonstrate: • • • • • • • •

A range of cognitive and intellectual skills, together with techniques specific to business and management and football business and media specifically Cognitive skills of critical thinking, analysis and synthesis, within the context of business and media Effective problem solving and decision making using appropriate qualitative and quantitative skills The ability to create, evaluate and assess a range of options to address contemporary and media matters aligned to football business Effective communication skills, including interpersonal skills of listening, negotiating and presentation The ability to undertake data analysis, interpretation and extrapolation The ability to conduct research into football business and management issues, either individually or as part of a team The ability to self-reflect with openness and sensitivity to diversity e.g. people, cultures, business and management issues.

4.7 Expected Hours of Study Students should at all levels expect to engage in no less than 35 hours of learning and study each week. The following table outlines the key components of the approximate learning hours. Activity Lectures, seminars, guest speaker development planning (PDP)

sessions,

Total number of hours personal 11 hours

24 hours Personal learning and study, library research, writing assignments Total workload per week 35 hours 15


4.7 Timetabling All students will receive a copy of their timetable in the first week. Reference copies of the timetables will be pinned to the noticeboards in the Refectory and the Library. Further copies can be downloaded from My.UCFB. Please note: there may be occasions when it is necessary for UCFB to make amendments to its provision e.g. guest speakers or timings of lectures and seminars. Students will be informed of such amendments via My.UCFB.

4.9 Attendance Requirements All students are required to adhere to an attendance benchmark of 80% for core curriculum lectures and seminars. There are sanctions in place for students who do not attend 80% of lectures and seminars and this may prevent access to specific components of the Complementary Curriculum as listed below; • Business and Leadership Certificate (The Management Game) • Year 1 Executive Guest Speaker Series • Access to practitioner workshop certificates such as Digital Marketing, Practical Sports Journalism, Match Commentary and Football Finance. • Applications for UCFB managed volunteer opportunities • Applications for UCFB managed internships • Applications for UCFB managed graduate recruitment jobs You are required to attend all timetabled learning activities for each module. Notification of illness or exceptional requests for leave of absence must be made via email (absence@ucfb.com). Your attendance is monitored through the swipe card and register systems. If you have not gained the required authorisation for leave of absence, do not respond to communications from UCFB and if you are absent for four weeks or more, you may be deemed to have withdrawn from the course. If this is the case, then the date of withdrawal will be recorded as the last day of attendance. Year 1 attendance Attendance will be assessed during and at the end of semester 1 with relevant sanctions implemented during semester 1 and at the start of semester 2. Where a Year 1 student has not attained 80% attendance for lectures and seminars, access to the Business and Leadership Certificate and Executive Guest Speakers will be denied at a time deemed appropriate by the Head of the Academic Department. Year 1 students will have their attendance assessed in regards to any volunteer or internship applications made during semester 2 and the subsequent summer months. Year 1 students may not be provided with volunteer opportunities or Internships until semester 2. Exceptions to this may be made by the Head of the Academic Department for students that demonstrate behaviour and character that adheres to the 6 core values of UCFB.

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Where student attendance does not meet the required benchmark Academic Mentors and Student Services support systems will be applied. Year 2 attendance Students will have their attendance brought forward from Year 1 in regards to volunteer opportunities or internship applications made through the summer months and during semester 1 of Year 2. Where a student’s Year 1 attendance is below 80%, applications for volunteer opportunities and internships during this period will be declined. Where a Year 2 student’s attendance is above 80% at week 10 of semester 1, this attendance figure will be incorporated into the standard criteria used for volunteer and internship applications. The student will then be eligible to be considered for UCFB managed opportunities. Where student attendance does not meet the required benchmark Academic Mentors and Student Services support systems will be applied. Year 3 attendance Students will have their attendance brought forward from Year 2 in regards to volunteer opportunities or internship applications made through the summer months or in semester 1 of Year 3. Where a student’s Year 3 attendance is below 80%, applications for volunteer opportunities and Internships during this period will be at the Head of the Academic department’s discretion. Where a Year 3 student’s attendance is above 80% at week 10 of semester 1, this attendance figure will be incorporated into the standard criteria used for volunteer, internship and graduate recruitment applications. The student will then be eligible to be considered for UCFB managed work based opportunities. Where student attendance does not meet the required benchmark Academic Mentors and Student Services support systems will be applied. Personal Development Programme (PDP) attendance Year 1 Students are required to adhere to a benchmark of 80% attendance for PDP lectures that take place in semester 1. There are sanctions in place for students who do not attend 80% of lectures which may prevent access to guest speakers, volunteer opportunities and internships. Employability Programme attendance Year 2 Students are requested to adhere to a benchmark of 80% for attendance to semester 1 Employability lectures. There are sanctions in place for students who do not attend 80% of lectures which may prevent access to volunteer opportunities and internships. 4.10 UCFB and Bucks New University Regulations As your degree is validated by Bucks New University, you will find a complete set of the University’s regulatory degree documentation on their website: http://www.bucks.ac.uk/formal

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Further UCFB-specific policies are available on My.UCFB under the Academic Information section: http://my.ucfb.com/

4.11 Data Protection All of the personal information obtained from you and other sources in connection with your studies at UCFB will be held securely and will be used by UCFB and Bucks New University, both during your course and after you leave UCFB for a variety of purposes. These are all explained during the enrolment process at the commencement of your studies. A copy of the Data Protection Policy is available to view on My.UCFB.

4.12 Learning and Teaching Methods A wide variety of learning mechanisms are used at UCFB. The programme will be delivered with the following criteria in mind: • • • •

The importance of offering a diverse range of teaching styles, both within modules where this is appropriate, and the programme as a whole. The need to ensure that the mode of delivery and learning for each module is appropriate to the aims and learning outcomes of both the module itself and the programme of study. The need to ensure the progressive development of knowledge and skill throughout each year of the programme. The need to develop confidence and independence of learning in a progressive manner through the course and encourage a reflective and critical approach to the process of learning about management issues within events.

4.13 UCFB Lecture Etiquette Electronic devices Students are required to attend lectures and seminars on time and prepared with note taking equipment. The use of laptops, tablets and mobile phones for note taking is not permitted in lectures but will be permitted in seminars where research tasks and activities require their usage. Discretion will be used by academic staff where lectures require inclass research. Students with formally identified learning support may be permitted the use of electronic devices to support their learning in lectures. The use of Dictaphones is permitted with Chatham House rules in effect for guest speakers. Unauthorised use of social media within lecture and seminar time will result with sanctions being applied in regards to the complementary curriculum.

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Late rule There is a 5-minute late rule in place to improve the efficiency of both academic staff and students to be prepared for teaching and learning before the timetabled start times of lectures. This rule will also prevent disruption to lectures. Where mitigating circumstances arise students must inform the academic administrator by phone or by email in advance of their arrival. The academic administrator will judge the severity of each respective mitigating circumstance and may escort the student into the lecture as a result of this judgement. Contact details for the academic administrator can be located within each module handbook. Noise and disruption levels Lectures will be interactive when the lecturer applies questioning. Students must adhere to UCFB’s core value of Respect by adhering to a silence in lectures rule. Please note that UCFB has students with hearing problems and additional noise affects their ability to hear the lecturer. Additional noise also affects the concentration level of fellow students. Students should not leave lectures and seminars whilst the delivery of teaching and learning is taking place. Refreshment breaks will be provided at suitable points within lectures and seminars. Where a mitigating circumstance is present, such as illness to students, family or close friends, the student is required to inform the academic administrator of this circumstance. 4.14 Volunteer opportunities and Internships Volunteer opportunities and internships will be advertised via MYUCFB where students will be invited to apply through posting a CV and Cover letter. There are 5 criteria used to assess applications which are 1) core curriculum attendance percentage, 2) grade average (if in year 2 or 3), 3) quality of CV, 4) quality of cover letter and 5) behaviour/character as perceived by the academic department. Attendance and grade average are measured against a 100% benchmark with the remaining criteria graded out of 10. Students will either be shortlisted for interview by UCFB staff or the industry partner, or may be directly selected for the role by UCFB staff or the industry partner. Attendance to PDP and Employability lectures may be considered for Year 1 and Year 2 students.

4.15 UCFB Strategic Management and Leadership Certificate (The Management Game) The Business and Leadership Certificate is a series of lectures, practical workshops and formative assessments delivered by the Chief Executive of the Scottish Professional Football Association Neil Doncaster. Students have the opportunity to attain the Level 1, 2 and 3 certificates for attending and participating in each session throughout their degree. Students are required to attend all sessions in formal business dress. Access to this Personal Developed Programme may be declined due to poor attendance and poor behaviour. Students must attend a minimum of 5 sessions at Level 1 to attain the Level 1 certificate. Achievement at Level 2 and 3 requires full attendance. The student must inform the

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academic administrator via absence@ucfb.com or by phone ahead of the start time where mitigating circumstances affect attendance. The academic administrator will judge the severity of each respective mitigating circumstance and may or may not mark the absence as authorised. The provision of this programme is subject to contractual agreement between UCFB and the provider. Year 1 structure (Level 1) • Session 1 (Introductory session) • Session 2 (Crisis management) • Session 3 (Business planning) • Session 4 (CSR and football) Session 5 (Media & Presentation skills) • Session 6 (Crisis management revisited) Year 2 structure (Level 2) • Session 1 (Negotiating Skills) • Session 2 (Player Contracts and registrations) • Session 3 (Crisis Management) Year 3 structure (Level 3) • Session 1 (Jobs & Applications in football) • Session 2 (One-on-one professional development) • Session 3 (CV and interviewing)

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5. LEARNING RESOURCES, STUDY SKILLS AND CAREER PLANNING Extensive resources are available via your Tutors, Student Services and My.UCFB to support your studies:

5.1 Personal Development Planning (PDP) The purpose of PDP sessions is to promote your professional development through a combination of academic study support and industry experiences. PDP provision helps you to think about different styles of learning, your academic performance, reflective practice and target setting to improve your personal, educational and career development. PDP makes both you and your Academic Mentor aware of how you are progressing which can lead to a range benefits. You will be provided opportunities to interact with experienced guest speakers from a variety of industries. There will be a number of volunteer opportunities that can assist you in acquiring the experience and business skills to make you an employable individual upon your graduation. UCFB staff will encourage and support you to reflect on and review your skills and competencies and offer you opportunities to enhance them. Your PDP Tutor will support your skills development and will assist you to evaluate your own progress and plan your future actions. From the beginning of your course you will compile a portfolio of skills and keep a record of your progress and experiences in a Personal Development File. You will be given advice throughout your course on things you might wish to include in your file.

5.2 Academic Mentoring Each student is allocated an Academic Mentor at the start of the academic year. Lists of Academic Mentor allocations will be available on My.UCFB within the first few weeks of the academic year. Each student will be given a time slot each semester to see their Academic Mentor. If you feel you need to see your Academic Mentor at another time please message your tutor via My.UCFB to arrange the appointment. Academic Mentors will keep a log of attendance and an outline of the discussion from each tutorial which will be stored as a confidential record that the student can access on request.

5.3 Study Skills Drop-In Free study skills drop-in sessions are available to help you gain all the skills you need for your research and study. Study skills sessions are available every Friday between 10.00am and 12.00pm with Mohammed Seedat and are held in the Library.

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5.4 Electronic and Library Resources Bucks New University provide access to a huge range of electronic resources including ejournals and databases, e-books, images and texts through their VLE, Blackboard, which can be accessed via My.UCFB. Login details for Blackboard will be emailed directly to you from Bucks New University during your first few weeks. UCFB has a collection of course-related books available to loan from the on-site Library and a bank of 40 high-specification PCs with internet access. Wifi is freely available to students in the UCFB building if you wish to use your own laptop. The access code is pinned to the noticeboard in the Refectory and in the Library. Should you wish to use your own Laptop there is ample desk space in the Library for you to do so. Please ensure that you follow the ‘Regulations for the Use of Computing Facilities’ when using UCFB IT equipment and resources. To ensure you are using the Internet and Social Media safely you are also encouraged to review the UCFB Social Media Policy. These documents are available to view on My.UCFB. Failure to adhere to these policies will result in disciplinary action.

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6. ASSESSMENT 6.1 Assessment Strategy Assessment in each module may be by coursework or examination or a combination of both. You will find that coursework and examinations can take a variety of forms: Types of Coursework Types of Examination Assignment Open or Closed Book Portfolio Case Study (Open or Closed) Log Book Multiple Choice Presentation Group Work Time Constrained Assignment (TCA) Project / Dissertation The final grade for a module is approved by the Board of Examiners with reference to the grades achieved in coursework and/or examinations. Each piece of assessment counts towards your grade for the whole module. The percentage weighting for each assessment is detailed below and you will also find the weighting on the assignment brief or examination paper. If you do not complete each piece of the module’s assessment you are seriously jeopardising your chances of passing the module. Module FB401 FB402 FB403 FB404 FB405 FB406 FB501 FB502 FB503 FB504 FB505 FB506 FB507 FB601 FB602 FB604 FB605 FB606 FB607 FB608 FB610 FB611

Coursework (written) % 50 70 100 100 100 100 60 80 100 100 60 100 100 70 50 50 50 60 100 65

TCA, Practical, Other %

Exam % 50

30

40 20

40

30 50 50 50 40 35 100

100

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6.2 Examinations Formal examinations will be held during the examination periods, as listed in Section 4.2. Examinations are subject to formal regulations and invigilation, as described in the ‘Regulations for the Conduct and Invigilation of Examinations’ Policy, which is available to view on My.UCFB under the ‘Forms and Polices’ heading of the Academic Information section. No candidate will be permitted to enter the examination room after the expiry of half an hour from the beginning of the examination. No candidate will be permitted to leave the examination room before the expiry of one hour from the beginning of the examination, nor during the final 15 minutes. Additional time will not be allowed for candidates arriving late. Formal examination scripts remain the property of UCFB and will not be returned to you at any time. However, there are circumstances where it may be possible for you to see your marked examination script under supervised conditions.

6.3 Coursework Each piece of coursework will have an assignment brief, which outlines the task/s, stipulates the assignment deadline and assessment criteria. The onus is on you as the student to ensure that all your assignments are submitted in good time to meet the deadline. The assessment criteria will guide you in what the tutor/assessor is looking for and how your work will be marked. It is worth checking your work against the assessment criteria before you submit it to ensure that it complies with the requirements for the achievement of a good mark. UCFB reserves the right to require you to submit both a hard copy and an electronic copy of all pieces of assessed coursework: Hard copies: The hard copy should be submitted (with a completed assignment cover sheet) into the relevant assignment locker in the Library. The assignment locker will be emptied on the deadline and any copies submitted after this time will be considered to be late. The marker will write feedback on the hard copy of the assignment. Electronic copies: The same assignment in electronic format (e.g. a Microsoft Word document) should also be submitted in time for the deadline. Electronic submissions should be uploaded online via the relevant link on My.UCFB. Your tutor will provide guidance on this process prior to your first assignment deadline. UCFB is licensed to use a software package called Turnitin which can detect the authenticity of your work and will identify if you have referenced your sources correctly. You can make

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use of this software to check your work before submission. This should, however, be done at least 48 hours before the submission date of the assignment to enable you to get the Turnitin report and make the necessary adjustments. When you submit a piece of work, Turnitin will give your work an ‘originality score’, which both you and your tutor will be able to see. If your score is low (e.g. less than 20%) this suggests that your work is original. However, if your score is 20% or above you are advised to check that you have appropriately referenced your assignment and resubmit the work before the deadline. Online submissions are checked to ensure they match the hard copy, and any with scores of 20% and above will be investigated. For further information, please see the ‘Academic Misconduct Policy’ on My.UCFB. Late submission of the hard copy and/or electronic copy within 2 weeks of the deadline will result in the mark for the assignment being capped at 40%. Beyond two weeks the work will not be marked. Please note that it is your responsibility to ensure that you keep the original as an electronic or paper file of all the assignments you submit. If in the unlikely event anything happens to your copy at UCFB you will need to hand in a further copy of your assessment.

6.4 Assignment Formatting You must ensure that you write your Bucks Student ID number on every piece of work you submit. Your Bucks Student ID Number should be written clearly on your assignment cover sheet and on each page of your assignment (preferably in the header or footer). Coursework should be line-spaced at 1.5 lines.

6.5 Marking Criteria Marked assignments will normally be returned to students within three weeks by the module tutors who will also provide you with written feedback for each assignment together with a PROVISIONAL percentage mark for that piece of work. The mark for every piece of assessed work in a module will contribute towards an overall PROVISIONAL mark for the module, according to the weighting of each piece of work. Your confirmed percentage mark for the module will not be released until published by the Board of Examiners, usually in June/July. Grading is as follows:

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Excellent (70+): Work that demonstrates an authoritative grasp of the concepts, methodology and content appropriate to the subject discipline. Indication of originality in the application of ideas, in synthesis of material or in performance; personal insights reflecting depth and confidence of understanding and real critical analysis. Work is wellstructured and presented with full referencing. Very Good (60-69): Work that demonstrates sound level of understanding based on competent grasp of relevant concepts, methodology and content; displays skill in interpreting and analysing complex materials; material well organised. Good (50-59): Work that demonstrates a coherent response to the requirements of the assessment task; clear expression of ideas; uses relevant source material; demonstrates some understanding of the concepts; draws relevant conclusions; appropriate organisation of response. Acceptable (40-49): Work that demonstrates recognisable, if limited, awareness of requirements of assessment task; evidence of some understanding; some attempt to draw relevant conclusions. Unacceptable (Marginal Fail - 35-39): The work submitted is not satisfactory but shows some evidence of understanding. May be condonable. Unacceptable (Fail - 0-34): Work showing little evidence of understanding or application. Not normally condonable.

6.6 Accreditation of Prior Learning (APL) UCFB recognises the knowledge and skills students have acquired prior to undertaking their degree, either through previous relevant study or work experience. The UCFB APL Policy is available to view on My.UCFB. Should you wish to make an application for APL, please speak to the Academic Administrator.

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7. ACADEMIC POLICIES 7.1 Assignment hand-in procedures for work The Assignment Brief will give you detailed instructions about what you need to do to submit your work. Your tutor will give you a copy of the assignment brief during class, several weeks before the assignment deadline, and further copies will be available to print off from My.UCFB, under the relevant module section. Unless otherwise stated in the assignment brief, all written essays and reports must be submitted as follows: Step 1 - Submit one hard copy of your assignment together with an Assignment Submission Form (copies of this form are available in the Library and on My.UCFB). Completed assignments should posted into the relevant Assignment Locker in the Library. These boxes are emptied by the Academic Administrator, who will record the work as received before passing it to the tutor to be marked. Please do not submit work directly to module tutors as it will not be marked. Step 2 – Upload your assignment via My.UCFB under the relevant module section. You will receive guidance from your tutor in this process prior to your first assignment deadline. If you are still unsure how to submit your work, please contact the Academic Administrator. If you have any problems uploading your work you must contact us as soon as possible so we can help. Should the required coursework not be submitted you are likely to fail the module and this will prove detrimental to your progression and/or the achievement of the award. Some forms of assessment, such as vivas (oral presentations) or group poster work, require you to attend the relevant class to make your submission in person. If you do not attend as directed, you will be deemed to have ‘not submitted’ and your mark will be recorded as zero.

7.2 Results Letters and Transcripts Results letters and formal transcripts will be sent to all students following the Boards of Examiners. The transcript of module marks gives the overall grade for each module taken, and will also indicate the number of attempts at each individual module if applicable.

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7.3 Referral / Deferral Work At the Board of Examiners you may be referred or deferred in one or more modules. This means that you will be asked to retake a form of assessment for that module. The referral / deferral assessment will not necessarily take the same form as the original assessment; for example, a series of assignments might be replaced by a single referral / deferral examination if the Board considers this appropriate. You are reminded that you must be available to complete this work. Holidays and employment are not considered acceptable reasons for not attending examinations. If you require any further information, please e-mail your Head of Year or the Academic Administrator. NB: Referral work is undertaken by those students who have not yet passed a module and have not had an application for mitigating circumstances accepted by the Faculty. Module marks are capped at a maximum mark of 40%. Please note that if you fail your referral work you will not normally be permitted to be referred for a second time. This means that you fail the module. Deferral work is undertaken by those students who have not yet passed a module and whose application for mitigating circumstances to be taken into account has been accepted by the Faculty. The resubmitted coursework or re-sat examination is marked as a first attempt and thus the mark for that component of the module’s assessment is uncapped. If you fail the deferral work you may be permitted to be referred and retake the assessment again. This work is, however, capped at 40% as explained above.

7.4 Appeals The academic appeals process enables a student to request a review of a decision ratified by a Board of Examiners with regard to their assessment, progression or award if they have evidence that there has been a procedural irregularity in the process of reaching this decision. An academic appeal cannot be made against a specific concern about the provision of a course, a programme of study or a related academic service. This would constitute a complaint and should be progressed through the UCFB complaints procedure (see section 7.7). Should you wish to appeal against a decision of the Board of Examiners, you should contact the Academic Administrator straight away. You must submit any appeal in accordance with processes outlined in the ‘Academic Appeals Process’ document which can be found using the search tool on the Bucks New University website at: www.bucks.ac.uk/formal, or on My.UCFB under the Academic Information section. Please Note: formal appeals can only be made after decisions have been confirmed by the Board of Examiners.

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7.5 Mitigating Circumstances Mitigating Circumstances are defined as: an unforeseeable or unavoidable serious disruption of studies caused by circumstances which occurred during a period of examinations, or exceptionally when coursework submission was due, or affecting a scheduled revision period. This is the definition of Mitigating Circumstances taken from the UCFB and Bucks New University regulations. If you experience any difficulties which you feel are good grounds to apply for mitigating circumstances, you must contact the Academic Administrator as soon as possible. The Academic Administrator will be able to advise you of the most appropriate course of action, which may be: 1. An application for an extension to deadline: where the agreement of a later deadline for submission will enable you to complete the coursework UCFB regulations allow for students to seek an extension to the published deadline date for the submission of assignments. However, it should be noted that such a request should only be made in exceptional circumstances where documentary evidence can be submitted in support of the request. Details of the type of evidence that would be acceptable can be found in the Mitigating Circumstances Policy. For further clarification, please speak to the Academic Administrator. If you wish to submit a claim for an assignment extension, you must do so prior to the assignment deadline (normally at least 48 hours in advance. You must submit a completed Assignment Extension Form (available to download from My.UCFB), together with independent documentary evidence to support your request, to the Academic Administrator. You will receive an email from the Academic Administrator to inform you if your application has been approved by your Head of Year. If your application is successful, you will be given a revised submission deadline, which is normally an additional 10 working days. Please note that for some assessments, it may not be possible to rearrange the original form of assessment e.g. Group Project assessments etc. In this case, an alternative form of assessment may be agreed. Reasons such as ‘the printer was in use’ or ‘my computer has crashed’ are not considered acceptable as you are expected to plan your time appropriately. You should always keep backup copies and should not leave the printing of assignments until the day they are due in.

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2. Claim to the Mitigating Circumstances Panel: where an unexpected event seriously affects your performance and an extension is not feasible or appropriate If you wish to submit a claim to the Mitigating Circumstances Panel, you must download a copy of the Mitigating Circumstances Form from My.UCFB and submit it within 10 working days of the event, i.e. the examination or hand in date in respect of which mitigation is sought. Please note that, unless the Mitigating Circumstances Form is completed and signed by you, no claim for Mitigating Circumstances can be considered. In no case will Mitigating Circumstances take the place of the work to be assessed or increase the grade awarded. You will receive an email from the Academic Administrator to inform you if your application has been approved by Bucks New University. If your application is successful, you will be given deferral work to complete (normally this work is completed over the summer period, as described in section 7.3). 3. An application to suspend studies: where changes in your personal circumstances or illness make it difficult for you to continue with your studies at the current time. If you are suffering from long-term personal or health difficulties you might wish to consider suspending your studies for a period, usually for one year. Should you wish to consider this option, please seek guidance from your tutor and the Pastoral Team before completing the application form.

No one else may claim Mitigating Circumstances on your behalf, and all claims MUST be supported by independent documentary evidence, e.g. a medical certificate or formal hospital or GP letter. The letter should be signed by the doctor and should be on their headed paper or stamped with the Surgery’s name to allow UCFB to verify its authenticity. UCFB maintains the right to reject any evidence that does not appear to be genuine and to ask you to provide new evidence.

7.6 Academic Misconduct UCFB and our partner, Bucks New University, recognise four categories of academic misconduct, which are: 1. Cheating - the possession, communication, or use of information, materials, notes, study aids or other devices not authorised by the instructor in an academic test, examination or exercise, or communication with another person during such an exercise. 2. Plagiarism - “passing off someone else’s work, whether intentionally or unintentionally, as your own for your own benefit.” (Jude Carroll – A Handbook for Deterring Plagiarism in Higher Education, 2002).

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3. Collusion - involving two or more students working together in order to gain an unfair advantage without prior authorisation from the academic member of staff concerned (e.g. the Head of Year or Module Leader) to produce the same or similar piece of work and then attempting to present this work entirely as their own. 4. Impersonation - permitting a substitute person to take an examination or test on your behalf or to allow oneself to be impersonated in an examination or test All cases of suspected academic misconduct will be referred to the Academic Quality Directorate at Bucks New University of their consideration. If you are suspected of academic misconduct, you will be advised by your tutor that your work has been referred to Bucks New University. You will not receive a mark for the piece of work in question until the investigation is complete. Bucks will contact you (normally via email) during the investigation to ask you for a response to the allegations, before making any final decision. Penalties for academic misconduct range from a formal warning letter to recommended expulsion from UCFB depending on, for example, the level of misconduct, previous history, and the level at which the student is studying. Further detail is given in the Academic Misconduct Policy, which is available to view on My.UCFB.

7.7 Complaints All students have the right to complain to the University and to have their complaint taken seriously. No student will be penalised for making a complaint unless it is found to be frivolous, malicious or vexatious. No redress will be made in response to a student complaint unless the case has been fully investigated and the action is reasonable in the circumstances. No complaint may be dealt with at the formal stage unless notified on a Notification of formal complaint form which is signed by the person making the complaint. The subject of a formal complaint (the respondent) will be advised in writing of the complaint against them and will be given the opportunity to state their case at a complaints meeting before any decision is made, unless the complaint is resolved by correspondence. For full details please refer to the Complaints Procedure on My.UCFB.

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8. STUDENT SERVICES / PASTORAL SUPPORT Student Services aim to ensure that you feel supported and encouraged during your time at UCFB. We understand that during your studies you may at times like some additional support and guidance or you may just like someone to talk to. We will be available to offer advice, guidance and signposting covering a wide range of issues including: • • • • •

Accommodation Counselling Fees / Student Finance Health problems Learning Support

There are many reasons you might wish to access the support of Student Services and it might be that you just wish to talk to someone. We are available during drop-in hours to offer advice, guidance and signposting. A member of the Student Services team can be located in the Student Services Centre during these times: Monday – Friday 9am – 5pm More detailed information about the services on offer are available on My.UCFB, but a brief outline is given below.

8.1 Accommodation UCFB has two Halls of Residence: The Crown Keirby Walk BURNLEY Lancashire BB11 2DH

The Sparrow Hawk Church Street BURNLEY Lancashire BB11 2DN

Second and third year students tend to live in private accommodation. For help with accommodation matters, please email: accommodation@ucfb.com.

8.2 Counselling We hope that your time at UCFB is a positive and fulfilling experience. We will work with you to enable you to have a happy, healthy and successful student life and support you in dealing with any issues that may arise in order that you can reach your full potential both personally and academically. UCFB can signpost students to a free and confidential counselling service. 32


If you feel you would like to speak with a counsellor at any point in your degree, please contact Student Services to arrange an appointment.

8.3 Fees / Student Finance If you have applied for funding for your course, please ensure you hand in your Payment Schedule that you will have received from Student Finance to Student Services. This must be handed in on (or as soon as possible after) enrolment. If you have chosen to self-fund your degree, please speak to Mandy Baxter in Student Services to discuss a payment plan. If you have any queries relating to the payment of fees, Student Finance or budgeting please visit My.UCFB for more information or email studentfinance@ucfb.com. Please note that you will not be able to graduate until you have cleared any outstanding fees owed to UCFB in full.

8.4 Health problems A sexual health drop in clinic will be held at the UCFB Student Union on a fortnightly basis (the times will be listed on My.UCFB). These sessions will offer free and confidential advice on sexual health matters including contraception and sexually transmitted diseases, as well as the distribution of condoms. For all other health issues please ensure that you register with a local G.P.

8.5 Learning Support If you think you might need additional learning support you should identify these to Student Services as soon as possible. UCFB is committed to making all aspects of your course as inclusive as possible and ensuring you enjoy your time on your degree course. We are happy to discuss issues relating to support for your studies and can help with: • • • • • •

Support and advice for students applying for Disabled Students’ Allowances (DSA) Support and advice for students on placement Specialist dyslexia advice and support Support for students declaring a mental health condition Organisation of specific examination requirements Advice accessing support workers (e.g. note-takers)

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• •

Help with arranging specialist equipment Ongoing support throughout the course

For further information and guidance, please contact Student Services.

8.6 Student Unions UCFB has a Student Unions and an Athletic Union. You can become a member of these unions during Freshers’ Fair, which is held during induction week. The Unions have their own pages on My.UCFB where you can keep up-to-date with activities and meetings.

8.7 Equality and Diversity UCFB and Bucks New University take great care to ensure that, when developing its policies, regulations and procedures, attention is paid to the promotion of equal opportunities. This applies to all areas of activity regardless of sex, age, race, colour, nationality, ethnic or national origins, physical or sensory disability, marital status, sexual orientation, home and family responsibility, trade union activity, political and religious belief. The Equality and Diversity policies can be found using the search tool on the Bucks New University website at: www.bucks.ac.uk/formal.

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Football Business & Media BA (Hons)  

Media Student Handbook

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