COLLEGE OF ENGINEERING
MASTER SCIENCE OPERATIONS MANAGEMENT OF
WHY CHOOSE MASTER OF SCIENCE IN OPERATIONS MANAGEMENT? LET US TELL YOU WHY! The various elements of Operations Management are found in almost all productive enterprises throughout the world, this makes Operations Management program is unique in its relevance to today’s manager. With its accelerated, five-term-a-year format and combination of evening and online classes, the program is geared toward working students who want to enhance their career opportunities in any organization where the creation or delivery of goods or services is a priority. The efficient production of goods and services requires effective application of the concepts, tools, and techniques of Operations Management. With these, the student is equipped to create added value in the goods or services offered by almost any type of enterprise worldwide.
There are MSOM Graduates in ALL 50 States, DC, Guam, Puerto Rico , & Over 12 Different Countries
The concepts, tools, and techniques of Operations Management apply to service sector businesses such as hospitals, restaurants, financial institutions, and transportation companies; to governmental agencies, branches of the armed services and social service providers; to plants that manufacture products such as automobiles, electronics, and home appliances; and to processing facilities involved in food, chemical, or fuel production. The principles of Operations Management extend to subject areas such as the design of goods and services; managing quality; process, location, and layout strategies; supply chain management; inventory management; scheduling; human resources; health/safety; and maintenance. Policies regarding the University of Arkansas Resident Center graduate program will be governed by the current University of Arkansas Graduate School Catalog and the current brochure. When regulations in the Graduate School Catalog and the brochure are inconsistent in any respect, the regulations in the brochure will apply. The Operations Management Graduate program is committed to conforming with all applicable consumer fair practices laws and regulations. Great leaders are not born; they are made through life experiences and higher education. The University of Arkansas’ MSOM program has reinforced my ability to be successful in the ever changing military hierarchy, and has prepared me for additional responsibility as a leader in todays armed forces.” Christopher Dirkschneider
The University of Arkansas is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools
The Operations Management program was established in 1974 to fulfill recognized needs in graduate education for military, civilian, and industrial personnel. Since that time it has become the largest graduate degree program offered by the University. Graduate Resident Centers are established at Naval Support Activity/Mid-South; Little Rock Air Force Base; Hurlburt Field. All requirements for the Master of Science in Operations Management Degree may be completed at these centers, at our Fayetteville campus and/or completely online.
Admisstion Information & Requrements
Any person who wishes to earn graduate-level credit, whether as a degree-seeking student or as a non-degree student, must submit a formal application to, and be officially admitted by the Graduate School. An applicant may enter the Operations Management program regardless of undergraduate major. A student applying for admission to the program must submit an official transcript from each college or university previously attended (transcripts issued to students are not considered official). Admission to the Graduate School cannot be accomplished until official transcripts from all colleges and universities attended and an Application for Admission are received by Graduate Admissions. See refernces for Graduate office information. Students should apply for admission at least six weeks prior to their first enrollment. Regular Admission: 1. Baccalaureate degree from a regionally accredited college or university. 2.Minimum GPA of 3.0 on the last 60 credit hours of attempted coursework prior to the receipt of the baccalaureate degree or 3.0 cumulative GPA; OR If GPA (both last 60 hours and cumulative) is less than 3.0 but is at least 2.5, applicant may be eligible for admission by special consideration, which includes submitting median or better Graduate Record Examination scores on the combined verbal and quantitative portions, and 3.5 or better on the analytical writing portion. A median or better score on the GMAT can be submitted in lieu of GRE scores. Students with fewer than 60 graded semester hours of course work toward their baccalaureate degrees will be evaluated on a case by case basis. International Admission: For admission consideration, applicants who are not native speakers of English and who do not have a conferred degree from a U.S. college or university, must submit a 550 paper-based score, a 213 computer-based score, or an 80 internet-based score on the Test of English as a Foreign Language (TOEFL). Before taking any graduate classes in the Operations Management Master’s program, such students must also demonstrate proficiency in one of the following tests of written English: TOEFL IBT (23), ELPT (70) or GRE/GMAT (3.5). Readmission: Students who delay or defer their studies for a full semester (Terms I & II - Fall, or Terms III & IVSpring) must be readmitted to the program. To be readmitted, a student must submit a new application for admission and have a grade point of 2.85 or greater on all graduate credits attempted. At military locations, some restrictions may apply to the admission of civilian students.The application for admission and supporting documents should be received by the Graduate School at least six weeks prior to the term in which the student wishes to begin coursework.
Format of Instruction Courses are offered in eight-week terms consisting of two class periods per week of 150 minute each, exclusive of breaks. The University schedules five terms per calendar year. A student may take up to two courses each term. Under this schedule a student may satisfy requirements for the degree in five terms, or approximately one year.
Term I August – October Term II October - December Term III January - March
Term IV Term V
March - May May - July
All courses are taught by Graduate Faculty of the University of Arkansas, Fayetteville, who have been individually evaluated by the Graduate Council. Courses and instructors in the Operations Management program are subject to the same standards of quality that apply to other graduate programs on the Fayetteville campus. Faculty typically resides near the Center at which they teach live classes.
To fulfill requirements for the Master of Science in Operations Management degree, a student must earn a total of 30 semester hours graduate credit in the program. There are 4 Required Core courses that must be taken within the first 18 hours of graduate study along with any needed prerequiste courses. Most other electives, with the exception of OMGT 577V may be taken in any sequence, subject to prior completion of undergraduate prerequisites where specified. OMGT 577V–Special Problems is offered at variable levels of credit (usually one to three credit hours) and is an advanced level project course under the supervision of one of the faculty. OMGT 577V should not be taken prior to completion of at least 15 graduate semester hours in the program. A project proposal form, signed by the supervising instructor, should be submitted to the Chairman of Studies for final approval prior to enrollment in this class. Three hours of OMGT 577V-Special Problems can be counted toward the 30 hours comprising the M.S.O.M. degree only once. In order to best meet their particular goals, needs, and interests, students should discuss course selection with their advisors. Classes with fewer than twelve students are subject to cancellation. students.The application for admission and supporting documents should be MSOM program provided both a fantastic opportunity “Theaandmom, the flexibility to complete my graduate studies, while juggling being a wife, and managing a full time career. As a retail professional,
this program correlated directly to several aspects of my job and gave me a deeper uderstanding of many of the cross functional areas that I have exposure to but don’t work directly in on a daily basis. This experience has made me more well-rounded and experienced in my current position with the company. I will consider it a competitive advantage for my personal long term success as I continue to utilize this knowledge and experience in the daily operation of my business.” Missy Craig Regional General Manager Sam’s Club
OMGT 4303 (I,H,S,R: Online / Live) INDUSTRIAL SAFETY & HEALTH ADMINISTRATION: Based on Federal Regulations for Occupational Safety and Health, the course examines current regulations, as well as their commonsense application. Covers various standards, such as those for material handling, personal protective equipment, toxic substances, and machine guarding. Uses case studies and real world scenarios to present topics and demonstrate their application. OMGT 4613 (I,: Online / Live) LEAN PRODUCTION & INVENTORY CONTROL: Defines analytical methods used to support inventory replenishment for the production of goods and services. Operational problems of production systems are examined, including objective/subjective forecasting methods, aggregate planning of work force and production under seasonal demand; and inventory models of EOQ for known and unknown demand. Supply chain management and lean manufacturing concepts are also discussed. Prerequisites: OMGT 4333 and OMGT 5003.
OMGT 4873 (I: Online) PRINCIPLES OF OPERATIONS RESEARCH: Surveys the mathematical models used to design and analyze operational systems. Includes linear programming models, waiting line models, computer simulation models, and management science. Students will be introduced to applications of operations research and solution methods, using spreadsheet software. Prerequisite: OMGT 4333. OMGT 5003 (Online) INTRODUCTION TO OPERATIONS MANAGEMENT: Provides an overview of the functional activities necessary for the creation/delivery of goods and services. Topics covered include: productivity; strategy in a global business environment; project management; quality management; location and layout strategies; human resources management; supply chain and inventory management; material requirements planning; JIT; maintenance and reliability; and other subjects relevant to the field. Required course.
OMGT 5013 (B,I: Online / Live) SUPPLY CHAIN MANAGEMENT FOR OPERATIONS MANAGERS: Focuses on OMGT 4623 (B,H,S,: Online / Live) STRATEGIC MANAGEMENT: Examines the development and application of strategic management, which is defined decision models in supply chains with emphasis on supply chain performance, as the art and science of formulating, cost, and metrics; demand forecasting; implementing, and evaluating crossaggregate planning; inventory managefunctional decisions that enable an ment; supply chain design and distriorganization to achieve its long-term bution; transportation modeling and objectives. Principles of strategic management will be covered in conjunction analysis; supply chain coordination; the with case studies to provide opportunity role of information technology; and for analysis and experience in applying sourcing decisions. Spreadsheet tools and techniques will be used to analyze these principles in an operations management environment. Required course supply chain performance. Prerequisites: OMGT 4333 and OMGT 5003. (may be substituted by OMGT 5873). (B,I: Online / Live) OMGT 4783 PROJECT MANAGEMENT: An introduction to the Critical Path Method and Program Evaluation and Review Technique. Covers project planning and control methods; activity sequencing; time-cost trade-offs; allocation of manpower and equipment resources; scheduling activities and computer systems for PERT/CPM with emphasis on MS project. Case studies include topical issues combining methodologies and project management soft skills, such as conflict management, negotiation, presentations to stakeholders, and team building. Required course.
(B,H,S,R: Online /Live) OMGT 5113 HUMAN RESOURCE MANAGEMENT: A review of Human Resources Management functions as they apply in todayâ€™s business setting with specific emphasis on regulatory compliance, total rewards systems, recruitment, training, and employment practices. The course is designed both for HRM professionals and for line managers/professionals who need to understand the roles and responsibilities of HR as a business partner.
OMGT 5123 (B,I,H,S,R: Online / Live) FINANCE FOR OPERATIONS MANAGERS: Examines the scope and environment of finance for operations managers. Topics include financial markets, interest rates, financial statements, cash flows, and performance evaluation. Valuation of financial assets, using time value of money; the meaning and measurement of risk/return; capital-budgeting, cost of capital, capital structure, dividend policy, and working capital management are also covered. Required course (may be substituted by OMGT 5463). Prerequisite: OMGT 4323.
and managed care, as well as employee health benefits. The roles of government and business in policy formulation are addressed, as are the problems of financing health care, legal and ethical considerations, current healthcare issues, and quality measures.
OMGT 5373 (B,I: Online / Live) QUALITY MANAGEMENT: Introduces students to quality management concepts and their use in enhancing organizational performance and profitability. History of the quality movement, its broad application in key economic sectors, and (B,I: Online / Live) philosophical perspectives of major quality OMGT 5133 OPERATIONS MANAGEMENT IN THE leaders will be discussed. Focus is on conSERVICE SECTOR: Review of the role of tinuous process improvement, using data operations management in the service and information to guide organizational sector, e.g., health care systems, banking, decision-making. The Six Sigma approach municipal services, utilities, postal service and associated statistical tools, supporting and others. Emphasizes the principles and process improvement, are also covered. methodologies applicable to the solution of Prerequisite: OMGT 4333. problems within the service industries. OMGT 5423 (B,I: Online / Live) OMGT 5143 (H: Live) OPERATIONS MANAGEMENT & GLOBAL STRATEGIC ISSUES IN HUMAN RESOURCE COMPETITION: Studies of principles and MANAGEMENT: Explores the concept of cases in administration in global compeStrategic Human Resource Management tition. Survey of markets, technologies, with emphasis on effective partnering by multinational corporations, cultures, and various HR functions with all levels of customs. Discussions of ethics, professionmanagement to support the large-scale, alism, difference valuing, human relations long-range goals of achieving success in skills, and other topics relevant to global the organizationâ€™s chosen markets. Internal practice. and external impacts on and of HR in all (B,I: Online / Live) areas will be examined. Students will ana- OMGT 5433 lyze case studies to build on basic concepts COST ESTIMATION MODELS: An examination of the methodologies for estimating acquired in OMGT 5113. Prerequisite: and forecasting manufacturing costs. Types OMGT 5113 or consent. of cost recovery systems, work progress (I,S: Ind.) functions, product improvement curves, OMGT 5223 SAFETY & HEALTH STANDARDS determination of hourly rates, parametric RESEARCH: For graduate students who estimating systems, and the development seek Certified Safety Professional or of software for computer-assisted estimatCertified Industrial Hygienist status, or ing systems. Prerequisites: OMGT 4323, both. Includes review and development OMGT 4333. of computer databases for standards, interpretations, court decisions, and field OMGT 5443 (B,I: Online / Live) memoranda. Test equipment and proceDECISION MODELS: Focus on quantitadures for determining indoor industrial tive and qualitative decision models and air contaminant PEL concentrations and techniques for technical and managerial industrial environmental noise levels are problems. Emphasis on application and examined. Prerequisite: INEG 4223 or interpretation of results. Topics include deOMGT 4303 or work experience as a safety cision trees, influence diagrams, weighting or health professional. methods, value of information, Analytic Hierarchy Process, Bayes Theorem, Monte OMGT 5303 (H,S,R: Live) Carlo simulation, utility theory, risk analyHEALTH CARE POLICIES & ISSUES: sis, group decision-making and expert Explores health care management stratesystems. Prerequisite: OMGT 4333. gies and policy development with emphasis on health insurance, Medicare, Medicaid
OMGT 5463 (B,I: Online / Live) ECONOMIC DECISION-MAKING: Principles of economic analysis with emphasis upon discounted cash flow criteria for decision-making. Comparison of criteria such as rate of return, annual cost, and present worth for the evaluation of investment alternatives. Required course (may be substituted by OMGT 5123). Prerequisite: OMGT 4323. OMGT 5503 (I: Online) MAINTENANCE MANAGEMENT: Principles and practices of maintenance department organization, prevention procedures, and typical equipment problems. Includes related topics such as plant protection, preventative and plant maintenance. Prerequisite: OMGT 4333.
OMGT 5823 (B: Online) INFORMATION TECHNOLOGY FOR OPERATIONS MANAGERS: Information Technology for the management and control of information systems and processes used in operations management. Topics covered include e-Business and e-Commerce Systems, Management Information Systems (MIS), Data Resource Management, Networking, Decision Support, Information Security, Enterprise and Global IT, and IT Strategies and Solutions for Operations Managers. Prerequisite: OMGT 4853.
OMGT 5833 (B,I: Online) DECISION SUPPORT DEVELOPMENT: Students will utilize Microsoft Excel and will write programming code in Visual Basic for Applications to develop custom OMGT 5633 (B,H,S: Online /Live) solutions to challenging operations LINKAGES AMONG TECHNOLOGY, management problems. Emphasis will ECONOMICS & SOCIETAL VALUES: Ad- be placed on computing productivity in dresses how macro-level change is influ- a spreadsheet-based setting to develop enced by the linkages among technology, practical, useful decision-support apeconomics and societal values. Three plications and computer programs to major course initiatives: 1) Developing support operations management. Asa conceptual model for understanding sumes basic knowledge of programming. how macro-level change has occurred Prerequisite: OMGT 4853. over history; 2) Examining recorded history in order to develop a contextual OMGT 5873 (B,H,S: Online / Live) appreciation for Society’s current situORGANIZATION & CONTROL: Provides ation; and 3) Using statistical data to an overview of fundamental manageidentify six overriding world trends that ment functions, including planning, orare likely to greatly impact society’s goal ganizing, staffing, directing and controlof achieving sustainable prosperity and ling. Organizational decision-making well being in the foreseeable future. authority, structures, and controls are examined. Topics also include leader(H,S: Live) ship, motivational techniques, ethical OMGT 5733 HUMAN BEHAVIOR ANALYSIS: perspectives on decision-making and Examination of the principal drivers corporate social and environmental of individual and group behavior in responsibility. Required course (may be organizations with coverage of practical substituted by OMGT 4623). applications of concepts in organizational behavior for operations managers. In addition to group behavior and Course Formats: organizational processes, the course explores people management challenges Live = Live classroom Ind. = Independent study that result from external pressures on Online = Distance learning stakeholders (e.g. competitive, economic, social, political, and regulatory impacts). (B,H,I,S, R: Ind.) OMGT 577V SPECIAL PROBLEMS: Application of previous coursework knowledge to problems encountered in military base and civilian operations. Problems are proposed by students according to individual interests and needs. Prerequisite: written consent of instructor.
Focus Area Codes:
B = Business Management I = Industrial Management H = Human Resource Management S = Safety and Health Care Management R= Required for that certificate
Prerequiste Courses, are offered online through our program each term, and are at the undergraduate level. They cannot be applied toward the requirements for a Master of Science in Operations Management degree. Each prerequisite course requirement may also be met by earning a C or better in an equivalent course from another college or university or by satisfactory performance on a University of Arkansas proficiency examination. Certain graduate level courses cannot be taken until a specific prerequisite has been met (see course descriptions).Before students complete more than 12 hours of graduate level coursework toward the Operations Management degree, they must successfully complete the following undergraduate prerequisite courses. These courses are offered by the MSOM program or can be satisfied as a seperate course outstide of the MSOM program.
Students may concentrate in four focus areas: Industrial Management, Safety and Health Care Management, Human Resource Management, and Business Management. In order to qualify for a focus area designation, a student must complete 6 core courses in the chosen focus area, some of which may also be courses required for the degree. Completion of OMGT 577V–Special Problems in the student’s chosen focus area is required and is included in the six core courses. A student may concentrate in more than one focus area, but to do so requires additional enrollments in an appropriate Special Problems topic. Because a student can take OMGT 577V only once in the 30 hours required for the Master’s degree, a student concentrating in more than one focus area would be required to complete more than 10 graduate level courses. Focus OMGT4313 area designations are optional, and a LAW & ETHICS -- BUSINESS LAW: Analysis of the fundamental legal prin- student may obtain a general degree in ciples applicable in protecting the rights Operations Management. The course list and interests of individuals and organi- on the reverse side of this brochure indizations; court systems and litigation pro- cates the courses that apply to each focus cesses; constitutional law and legislation; area. Focus areas are not recorded on the formation and discharge of contracts; student’s transcript. See the University of agency relationships; torts; labor laws; patents; trademarks; copyrights; unfair Arkansas representative at your program site for additional information. competition; ethics; professional relations. Transfer Credit OMGT 4323 INDUSTRIAL COST ANAYSIS -ACOUNTING: Use of accounting information for planning and control from a management viewpoint; principles of cost accounting and other aspects of production costs; budgeting, depreciation, taxes, distribution of profits, securities, sources of corporate capital, and interpretation of financial statements. OMGT 4333 APPLIED STATISTICS -- STATISTICS Fundamentals of probability and distribution theory with applications in managerial decision making. Descriptive methods, probability distributions, sampling distributions and hypothesis testing are included. OMGT 4853 DATA PROCESSING SYSTEMS -COMPUTER APPLICATION: Fundamentals of computers and data processing. Computer hardware and software. Spreadsheet and presentation methods and applications. Introduction to database concepts and applications.
Up to six semester hours of graduate level credit in appropriate courses from an accredited graduate school may, upon approval of the Graduate Dean, be transferred to this degree program provided the grades in the courses are “B” (3.0) or better, the credit was earned within six calendar years prior to the completion of this degree program, and residence credit requirements are met. Transfer credit will not be considered in the calculation of the grade point average. Credit earned in quarter hours is translated to semester hour’s credit at the following rate: 1 quarter hour = 2/3 semester hour. Transfer of credit must be requested in writing by the student. Such requests should be sent to the Associate Director. Students should not assume that course credit earned elsewhere will readily transfer to the U of A, nor that course credit, earned at the U of A is transferable to other institutions. If intending to transfer credit, students should first familiarize themselves with the transfer policies of the receiving institution(s) before committing to take courses.
Tuition & Fees
Residence Credit To comply with Arkansas State Statutes, the University of Arkansas Graduate School requires each master’s degree student to satisfy a residence credit requirement. Residence credit can be earned by taking University of Arkansas courses at any location in which this program is offered. Students may satisfy the residence requirement by completing 24 semester hours of degree-related enrollment.
Tuition Distance Tech Fee Live Class Fee Graduation Fee
Per Credit Hour Online Courses Only Fayetteville Campus Only Determined By The Registrar
$250.00 $150.00 Up To: $130.00 TBA
Financial Assistance - Military personnel may be eligible for Tuition Assistance or Veterans’ Administration benefits. Further information may be obtained from the base site representative. - Working Professionals may be eligible for a variety of tuition assistance programs provided by their employers. More information on tuition assistance can be obtained from the appropriate representatives at the student’s place of employment.
Degree Requirements 1. Thirty semester hours credit from a combination of four required graduate courses and any combination of elective courses offered by the program. Required courses are: OMGT 5003 Introduction to Operations Management (preferably taken as the first course, a course in the first term, or under special circumstances, in the second term); OMGT 4783 Project Management; OMGT 5123 Finance (or OMGT 5463 Economic Decision-Making); and OMGT 4623 Strategic Management (or OMGT 5873 Organization and Control). All four required courses must be completed within the first 18 hours of the program. In order to graduate, students must earn a “B” grade or higher in required courses. If a student earns a “C” grade or lower on a required course, the course must be repeated as soon as possible as determined by program administration and can only be repeated once. Failure to earn a “B” grade or higher in a required course will result in dismissal from the program. Students must also earn a grade of C or higher on each elective University of Arkansas course that is used to fulfill degree requirements. Subject to limitations described in the “Transfer Credit” section, up to two graduate courses can be transferred to make up the total of ten courses needed to graduate. 2.A grade-point average of at least 2.85 (A = 4.0), calculated only from University of Arkansas graduate courses in this curriculum. 3. Completion of program requirements, including any transfer credit, within six consecutive calendar years. 4. Satisfactory completion of a comprehensive examination prior to graduation. The comprehensive exam is scheduled after the successful completion of 8 graduate levels and transferred in courses. It tests all successfully completed graduate level OMGT and transferred in courses. All required courses, listed in item 1 must also be completed by the time the comprehensive exam is taken. 5. Graduation application submission and graduation fee. If a student fails to complete the degree in the semester for which the application was filed, the student must renew the application. No additional fee is charged for renewal. All tuition and fees must be paid in full before a transcript or diploma will be issued. Graduating students are invited (but not required) to participate in General Commencement ceremonies on the Fayetteville campus. International students may be subject to additional fees as set by the university. The payment of fees is an individual financial transaction between the student and the University of Arkansas. Registration in a given term will not be permitted if the student owes fees to the University more than 30 days after completion of a term. The University will,
- Students may be eligible for financial aid through the University, to verify elidgiblity and find out how to apply contact the Student Financial Aid Office contact information located on the back.
For any course that has a Blackboard component, the student must have access to a computer equipped with a high-speed broadband internet connection, a modern web browser (Internet Explorer, Firefox, Chrome, and Safari), a webcam (640x480), speakers, headphones, and a microphone or headset. Computers should have at least 1 GB of ram and a modern operating system (Windows XP, Vista or 7 (32-bit or 64 bit), Mac OS X 10.4 or later, or Linux with a 2.6 kernel running X-Windows).
if requested, certify a student’s enrollment to the Veterans Administration District Office.
The University assumes no further responsibility for a student’s transactions with the Veterans Administration and neither the University nor the Armed Services make any guarantee as to the availability of veteran’s benefits to a particular student. A student who registers and officially withdraws from all classes in a term will receive refund of tuition, as provided in the University of Arkansas Registrar’s Administrative Calendar. (Note: When a student who has received Tuition Assistance from the military is entitled to a refund, the refund shall be paid by the University to the Armed Service and to the student in the same ratio that each paid.) Information for students claiming VA benefits: The VA payment made for other than a complete term may be less than the tuition collected by the University in accordance with the schedule of tuition refunds given above. It is the responsibility of the student to pay all fees whether VA benefits are received or not. Upon notification by a student of his/her withdrawal from a course, the certifying official will execute VA Form 22-1999b and forward it to the appropriate Veterans’ Affairs Office.
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