Page 1

T exas W ater U tilities

JOURNAL

VOLUME 27

APRIL 2017

"Proudly Serving Education Excellence since 1918"

NUMBER 4


2017

Date

UPCOMING Event

TWUA REGIONAL SCHOOL Primary Contact  

February 7th-­‐9th   Date  

Far West  Texas  Region   Ft.  Stockton     Event  

Norma Clark   (432) 528-­‐1608 Primary   Contact  

Norma Clark   (432) 528-­‐1608 Exhibits   Contact  

February 7 2th 6th February   -­‐9  –th     st Mar.  1    

TWUA Annual   chool   Far  West   Texas  SR egion   Corpus   C hristi   Ft.  Stockton    

David MCoore   Norma   lark     512-279-8125   (432) 528-­‐1608

Norma C Clark   lark   Norma   (432) 528-1608 (432) 528-­‐1608

March 21st2-­‐  62th3  –rd     February   Mar.  1st    

Panhandle Regional   School   TWUA   Annual   School   Amarillo   Corpus   Christi  

Cindy David  Moss   oore     (806) 378-­‐3019 512-279-8125  

Ruben Norma  ACrias   lark   (806  6528-1608 74-­‐4834   (432)

April 242th1  st–-­‐    2273thrd     March  

Southeast TRexas   Regional   School   Panhandle   egional   School   Beaumont   Amarillo  

Patrick alters   Cindy   MW oss   (979) 248-­‐7012 (806) 378-­‐3019

Patrick AGrias   ray   Ruben   (713) 637-­‐8835 (806  674-­‐4834   Ext.  306

April 24th  –  27th   May  8th  –  11th  

Southeast Texas  Regional  School   Central  West  Texas  Regional  School   Beaumont   Abilene  

Patrick Walters   Kenny  248-­‐7012 Hutchins   (979) (325) 676-­‐6429

Patrick Gray   Mickey   Chaney   (713) 637-­‐8835 (325) 548-­‐2237 Ext.  306

th thth –   8 15 May  8  –  11th    

North Central   exas  RRegional   egional  SSchool   chool   Central   West  TTexas   Arlington     Abilene  

Charly H Autchins   ngadicheril   Kenny   (817) 676-­‐6429 392-­‐8299 (325)

Jon Mahoney   Mickey   Chaney   (979) 548-­‐2237 721-­‐2261 (325)

th th June May  1153th    ––    1185th    

Central Texas  RTegional   School  School   North  Central   exas  Regional   Killeen     Arlington    

Charlotte Doran   Charly  Angadicheril   (254) 750-­‐8495 (817) 392-­‐8299

Peggy Smith   Jon  Mahoney   (830) 598-­‐2424 (979) 721-­‐2261 Ext.  309

June 13th  –  15th   July  24th  –  26th  

Central Texas  Regional  School   Southwest   Texas  Regional  School   Killeen     Laredo  

Charlotte Doran   Tony  M oreno   (254) 750-­‐8495 (956) 795-­‐2620

Peggy Smith   Lynn  S598-­‐2424 hort   (830) (361) 485-­‐3381 Ext.  309

st rd August July   24th1  –  –2  63th    

Permian Basin   Regional   School   Southwest   Texas   Regional   School   Odessa     Laredo  

Norma lark   Tony   MCoreno   (432) 795-­‐2620 528-­‐1608 (956)

Norma Clark   Lynn   Short   (432) 485-­‐3381 528-­‐1608 (361)

st st th –  rd August   Texas   Regional   School   August  2 18  –  3 3  1   East   Permian   Basin   Regional   School   Tyler     Odessa  

Mike Norris   Norma   Clark   (903) 528-­‐1608 939-­‐8278 (432)

Mike Norris   Norma   Clark   (903) 528-­‐1608 939-­‐8278 (432)

th November exas  RRegional   egional  SSchool   chool   August   28th6  –  3  –1   st   West   East  TTexas   9th     Lubbock   Tyler  

Matt KNerley   Mike   orris   (806) 775-­‐2624 (903) 939-­‐8278

Bill Boyd   Mike   Norris   (806) (903) 775-­‐3415 939-­‐8278

March 4th ­— 7th November 6th  –   9th    

Matt Kerley   (806) 775-­‐2624

Bill Boyd   (806) 775-­‐3415

TWUA Annual School - 100th Year Anniversary Corpus Christi

West Texas  Regional  School   Lubbock  

2 Texas Water Utilities Journal www.twua.org

Exhibits Contact  

April 2017


In This Edition: President Message...............................4

TEXAS WATER UTILITIES JOURNAL (ISSN 1051-709X) is published monthly by the Texas Water Utilities Association, located at 1106 Clayton Lane, Suite 112 West, Austin, Texas 78723-1093, for engineers, operators, managers, laboratory technicians, customer service personnel, and other professionals employed in, or interested in, the water and/or wastewater industry.

My name is Chad Jameson, and I am honored to have been selected to serve as your TWUA president for the upcoming year.

In The News .......................................10

Five dollars of each annual membership dues payment to the Texas Water Utilities Association pays for a subscription. Non-Member subscription price: USA $50 per year; $4.20 per single copy; $60 per year outside USA. Periodicals Postage Paid at Austin, TX.

Email Etiquette 101

Field News...........................................20

The Texas Water Utilities Association is wholly independent, and is not affiliated with the American Water Works Association, the Water Environment Federation, or any other National organization. POSTMASTER: Send address changes to: TEXAS WATER UTILITIES JOURNAL, 1106 Clayton Lane, Suite 112 W., Austin, TX 78723-1093. TEXAS WATER UTILITIES JOURNAL is not responsible for facts and/or opinions expressed by contributors or in advertisements herein. Editorials and comments do not necessarily represent the official policy of the Texas Water Utilities Association. All inquiries should be directed to: Texas Water Utilities Association, 1106 Clayton Lane, Suite 112 W, Austin, TX 78723-1093, phone 512/459-3124. Any material accepted for publication is subject to revision and editing at the discretion of the publisher. All advertising in the TEXAS WATER UTILITIES JOURNAL is subject to approval of the publisher. Learn more about T.W.U.A. at our Web site: www.twua.org

MANAGEMENT COMMITTEE: Donny Carrasco, TWUA President Allen Schreiber, Chair of Management Chad Jameson, President Elect George Glispin, Vice President Tony Salinas, Second Past President Mario Zanelli, Ex Officio Russell Hamilton, Executive Director

_______________________________

Soil Classification

ADVERTISERS: Classified Ads..................................................................................... 30 Ana-Lab............................................................................................. 19 OEI................................................................................................... 27 Global Treat......................................................................................... 5 Hartwell Environmental Corporation..................................................... 19 LCRA................................................................................................. 19 Samco Leak Detection.......................................................................... 5 Underwater Services, LLC..................................................................... 4 Smith Pump Company, Inc............................................ Inside Back Cover Magna Flow...........................................................................Back Cover

TRAINING OPPORTUNITIES: TWUA Training Schedule......................................................... 16

Front Cover Photo Courtesy of: Chillicothe, Texas April 2017

Texas Water Utilities Journal www.twua.org 3


President’s Message by Chad Jameson

My name is Chad Jameson, and I am honored to have been selected to serve as your TWUA president for the upcoming year. I’ve been associated with TWUA at the North Central Texas Regional School and the Metrocrest district, and at the state level since 1999. I’ve served as a volunteer with the North Central Texas Regional School for many years before joining the board where I served 5 years, and ended my term as the chair of the NCTRS. I then began my association at the state level as a student and volunteer as well. I began my career in the water industry as many of you have. I started as a maintenance worker, digging by hand, fixing leaks, and backfilling the holes. I stood in wet holes on cold winter days. I dug deep holes by hand in the blazing heat of summer. I attended some training classes, became an operator, and started using backhoes to dig the holes a little bigger, and in climate controlled cabs. I attended more TWUA training classes and added certifications to become a bacteriological sampler, then a customer service inspector and backflow prevention assembly tester. With each license earned, I was able to further my career in the water industry. With the help of TWUA’s instructor program, I learned how to develop lesson plans and power point presentations, manage classroom time, and deliver content effectively so I could become a certified instructor. With each training opportunity, I learned a little more about the industry, and expanded my opportunities. I am a certified instructor with TCEQ and I hold four licenses. I wouldn’t be where I am today if it wasn’t for TWUA and continuing my education and licenses. I encourage every one of you to never settle for the minimum license. Keep striving for that next license, and ultimately the “A”. Become part of that elite club. I am a strong supporter of TWUA and the instructors that help make us the best training provider in Texas. I look forward to spending the next year meeting with the regional schools and sharing with them all the excitement of the 2018 Annual school, where we will celebrate our 100th year of providing training in 4 Texas Water Utilities Journal www.twua.org

Texas. We are hoping to have some great raffle opportunities, lots of door prizes, artifacts from the water and wastewater industry, past presidents of TWUA, and many opportunities to celebrate a tradition of excellence in training the operators in the state of Texas. I hope to see many of you in Corpus Christi next year.If you are part of the decision making team, we hope you’ll consider joining us for this extraordinary event. If you are new to TWUA, I welcome you to this great organization. If you are a long-time member, I thank you for your support. Treating the water and wastewater for human consumption is not an easy task, and we thank all the water professionals that make that happen on a daily basis. Sincerely,

Chad Jameson TWUA President

U.S. Underwater Services, LLC (800) 860-2178

www.usunderwaterservices.com Inter-City Contract Option Available In-Service Diver Inspection In-Service Sediment Removal ROV Inspection In-Service Leak Detection & Repair In-Service Intake Inspection & Repair Dredging Fabrication of Interior/Exterior Ladders Fabrication of Custom Water Access Hatches Fabrication of Roof Ventilation Structures Fabrication of Intruder Protection Doors HAZMAT Services

123 Sentry Drive Mansfield, TX 76063

April 2017


TEXAS WATER UTILITIES ASSOCIATION connect. engage. educate.

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Contact Us: 888-367-8982

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Texas TexasWater WaterUtilities UtilitiesJournal Journalwww.twua.org www.twua.org 27 5


Central Office News by Russell Hamilton, TWUA Executive Director

Father we come into your presence seeking your grace, forgiveness, and we offer you the glory for all that you do and all that we take for granted. For the rainfall that Texas has received, we give you praise. The effects of this drought are far from over for some, so we ask that you would redirect clouds and rainfall to these areas of need. Father, no task or obstacle is too great for you, so we ask that you fill our lakes and cause our streams to flow with abundance, while leading us to be a more appreciative society. One that does not take the precious gift of water or those who treat it for granted - Amen. As of February 1, 2017 – In West Texas, Lake Ivie is sitting at 24.0 % (+ 0.4 %). Lake Spence is sitting at 13.5 % (0.0 %). Lake Sweetwater is sitting at 22.6 % (+0.7 %). White River is sitting at 24.6 % (- 0.1 %). Panhandle, Lake Meredith is sitting at 23.6 % (+0.5 %) and Greenbelt is at 27.3 % (+0.3 %). If you want to get a complete look at lake levels, go to www. waterdatafortexas.org. For those planning to challenge the TCEQ Operator’s exam at any TWUA Regional School or any event where exams are given, I ask you to read the following comments. As you are aware, this process of exam application has become one of electronic or online pre-application. If you have submitted an online application and HAVE NOT received an email or notification from TCEQ staff – your application is NOT complete. TCEQ will respond to all completed electronic applications. There are several steps and some who have submitted or attempted an online application, are thinking as long as they submit the basic information and payment confirmation, they are complete. In reality the criminal history, the experience, the training, and all other areas require your response. If you go to the TWUA main website and allow your mouse to hover over on the Training Tab. There will be several subcategories, one being TCEQ Licensing Preapproval. Click on this tab and it will take you to a video that explains everything. Again, if you submitted an online application but have not heard from TCEQ, you need to follow up. Contact 512-239-6133 This will find the TWUA Regional School circuit well underway. April 25th – 27th will be Beaumont Regional School. May 8th – 11th will be the Abilene Regional School. May 15th – 18th will be the Arlington School. June 13th – 15th will be the Killeen Regional School. If you are in any of the areas or find yourself in need of operator training, please keep these dates and locations in mind. We understand that you have a choice and we thank 6 Texas Water Utilities Journal www.twua.org

you for choosing and supporting TWUA. If travel and being away from job duties is becoming difficult for you, please keep the TWUA Online Training program in mind. The courses offered are TCEQ approved. April 11th – 13th Online “”Live” Utilities Safety. May 31st – June 1st Online “Live” Cross Connection Control. TWUA’s 100th Anniversary will take place next year in conjunction with Annual School. We hope that you will make plans to come to Corpus and be a part of this historic event. In the following months, there will be more information shared. Dates are March 4th – 7th 2018. I can tell you the Long Range Management Committee and TWUA Management Committee are in agreement to provide a couple of significate raffles. I am excited about this and feel you will want to participate. There will be dignitaries. There will be static displays demonstrating how the industry has progressed over the years. There will be events specific to the 100th Anniversary. Please keep this in mind as you prepare your 2018 budgets. The story goes something like this FOR LOVE OF JIM The story takes place just outside Cape Town, South Africa. There was a railroad worker named James “Jim” Wide. Jim’s job was to make certain the brake lines and pins connecting the cars were in place and secure. Jim would jump between railcars on moving trains inspecting the lines and connections. One day James misjudged the distance, slipped and fell between the moving cars. The accident severed both legs just below the knee. This accident ended James career working on the railcars; but he was such a good employee and hard worker that the railroad found him a job and kept him working. This story has to do with the relationship between two friends.  They were inseparable, totally devoted to one another.  So when Jim lost both of his legs in the railroad accident, Jack did everything he could to help. Jim would become a signalman for the railroad. His outpost was to be a lonely little stop, more than 200 miles from anywhere.  Jack went along to be whatever help he could be.  But the lengths of self-sacrifice to which Jack was willing to go was nothing short of amazing. Jim and Jack would live in a retired and converted Caboose, about 150 yards from the signal tower.  It was going to be lonely out there and there would be untold difficulties and adjustments.  But Jack would help for a while anyway. April 2017


In the beginning, Jack stuck around mostly for company.  He swept out the caboose, pumped water from the well, tended the garden, open the coal storage, interact with the train engineers and made himself useful in all the ways legless Jim could not. 

In all those years, Jack never made a single mistake.  There was not one accident or even a narrow miss on the Port Elizabeth main line…because of Jack. There was not one train routed to the wrong destination.

There was a little trolley cart, a single-seater, that led from the caboose to the signal tower.  Jack pushed Jim on that trolley several times a day and stood there while Jim operated the big levers in sequence.  And eventually, Jack got so familiar with Jim’s and the trains schedule that he began to walk out and operate the signal system himself.  Sure enough, pretty soon, in addition to house cleaning and the rest, Jack gradually began to take over all these duties for the railroad…though officially he was not an employee!

Jack is buried in Cape Colony, South Africa, not far from the outpost where he worked for almost a decade…for his love of his friend.  His grave is a silent testimony to selflessness and friendship.

There was a lot to remember on that job—a lot to be done.  Daily responsibilities at the signal tower included working the levers that set the signals, as well as the tower controls that opened and closed siding switches.  Soon, Jack was doing all the work.  But he never complained because Jim was his friend.  But a while turned to weeks, and weeks turned to months, and months turned to years.

So, why relate this story? Because if a baboon can demonstrate this degree of love and devotion, how much more should we (humans) who have become participants of this process referred to as life, love to an even greater extent?  Worth pondering?  I think so. Story from Paul Harvey

For more than 9 years, Jack kept house for Jim.  He pumped water from the well, tended the garden, trudged out to the signal tower many times each day regardless of weather, to operate the levers.  Until one day, after a bout with tuberculosis, Jack died.

Remember – We do not need all operators in Texas to be a member of TWUA – JUST YOU! ! ! !

April 2017

I may have forgot to mention that Jack, the friend who cleaned house, pumped water, worked with no direct compensation and manned the switch tower that ran the railroad…was not a man at all.   He was…a baboon!

Texas Water Utilities Journal www.twua.org 7


In the News

TWUA Southeast Regional School April 24th – April 27th, 2017 Holiday Inn - Beaumont Plaza, 3950 I-10 South, Beaumont, Texas. Monday, April 24 Tuesday, April 25

9:00 am 8:00 am 8-10 am 10-11 am 11-12 noon 12-12:30 12:30-5 pm Wednesday, April 26 8-12 noon 9-3:30 pm 12-1 pm 1-5 pm Thursday, April 27 8-12 noon 12-1 pm 1-5 pm Friday, April 28 8-12 noon

Golf tournament, Idylwild Golf Course Surface Water I Class Begins On-site registration General Session VIP, Instructors, and Staff Luncheon Proctor training, General Session Room Classes in Session Classes in Session Exhibits open Luncheon Classes in Session Classes in Session Luncheon Classes in Session Testing: Water-Wastewater

TWUA Southeast Region 26th Annual Golf Tournament

The Southeast Region of TWUA is hosting a golf tournament on April 24, 2017 at Idylwild Golf Course. Sponsors are needed to raise money to support the tournament and to fund scholarships. Cost: $75 / player $100.00 hole sponsorship (printed sign with sponsors names) Any $50.00 donation will go toward the following Proximity and Long drive prizes. First Place $100.00 per person plus trophies 4 closest to the pin prizes awarded 4 longest drive prizes awarded Please make all checks payable to TWUA Southeast Region and mail to: PO Box 7851, Beaumont, TX 77726 If you have any questions, please contact JON BROUSSARD, TWUA golf tournament director, at 409-813-2796 or jbroussard@actpipe.com HOTEL ACCOMMODATIONS – HOLIDAY INN – BEAUMONT PLAZA (409) 842-5995 before March 24, 2017 for Reservations and mention Group Code: UTW KING OR DOUBLE ROOM $83.00 PER NIGHT plus tax Please call the local Beaumont number for reservations. (409) 842-5995 The 1-800 reservation number rooms will not credit towards our school. 8 Texas Water Utilities Journal www.twua.org

April 2017


60th SOUTHEAST

REGIONAL SCHOOL APRIL 25 – April 27, 2017

HOLIDAY INN – BEAUMONT PLAZA

3950 I-10 SOUTH

BEAUMONT, TEXAS

409-842-5995 TEXAS WATER UTILITIES ASSOCIATION

Wastewater Courses Basic Wastewater Wastewater Collection Wastewater Treatment

Water Courses Basic Water Works Operation Ground Water Production Water Distribution *Surface Water Production I

Water & Wastewater Chlorinator Maintenance Utility Management Special Topics CCC/CSI **Utility Safety

CLASSES START 4-25-2017

Class Times: Tues. 12:30 P.M. - 5:00 P.M. Wed. & Thurs. 8:00 A.M. – 5:00 P.M. * Class times start at 8:00 A.M. Tuesday morning. ** Utility Safety to be held at Beaumont Water Utility Service Center 1350 Langham Rd PRE-REGISTRATION ON SITE REGISTRATION Postmark 4/10/2017 4/25/2017 TWUA Member $250.00 TWUA Member $260.00 Non Member $300.00 Non Member $310.00 Pre-Registration Packets can be picked up from 8:00 – 10:00 A.M., in the Lobby 4/25/2017 General Session – 10:00 A.M. All Students are required to attend. Two Luncheons are included. 60th TWUA SOUTHEAST REGIONAL SCHOOL PLEASE PRINT CLEARLY OR TYPE: FIRST NAME

M.I.

LAST NAME

MAILING ADRESS

CITY

STATE

WORK PHONE: AREA CODE AND NUMBER

ZIP

EMPLOYER

_________________________________________________________________________________ SOCIAL SECRUITY # or LICENSE #

Are you a TWUA Member? Yes ____ or No____

CLASS ATTENDING

If Yes, What District Chapter or At-Large Membership?

__________________________________________________________________________________________________________________________

PAYMENT INFORMATION (Please choose one)

____ Purchase Order (Attach Copy) ____ Check (Make Checks Payable To: TWUA S.E. Region) ____ Credit Card

Name on Card ____________________________________ Credit Card#_________________________________________ Exp. Date_____________ Billing Zip Code ___________Security Code ____________ MC/VISA/DISCOVER/AMER EXP Signature_____________________________________________________________________________________________ Mail Completed Pre-Registration Forms & Payment to: PO Box 7851, Beaumont, TX 77726 or Fax to (713) 637-8866

Any questions concerning registration please contact: Karin Warren @ 409-673-9041

April 2017

Texas Water Utilities Journal www.twua.org 9


In the News

EMAIL ETIQUETTE 101 by Vickie Mitchell

Email swept into the office in the mid-1990s, and with this new form of business communication came a whole bunch of questions for etiquette expert Lynne Breil. Owner of The Professional Edge (www.theprofessionaledgeinc.com), Breil has a lot of good advice about how to be both polite and productive as you use this primary business communication tool. Follow her recommendations and chances are your email messages will be not only more mannerly but also more effective. Get off to a strong start with your subject line. Avoid vague subject lines like “A quick question,” “Follow up” or others that provide little-to-no concrete information. Instead, Breil said, make subject lines “concise, enticing and relevant (CER).” Include a deadline, a description of an event or your name; for example, “Proposal for staff retreat from Lynne Breil” or “Need your input on 2017 conference by 5 p.m. tomorrow.” “Email has to fight for the right to be opened,” Breil said. “Make sure your subject line will catch attention.” But don’t go too far with alarmist words like “urgent” or strings of exclamation points. When the discussion in an email thread takes a new direction, change the subject line to fit the new topic, which makes it easier to track down the conversation later and alerts recipients that the subject has changed. Say ‘so long’ to lengthy messages. Email was designed to quickly relay information; it easily outruns a business letter and typically takes less time than a phone call. Yet, over time, emails have gotten too long and detailed. Shorter emails, said Breil, are much more likely to be read and absorbed, and are much more mobile friendly. “Keep your emails to five to six sentences,” Breil said. “About 150 words would be my recommendation.” If your email is longer than a half-dozen sentences, edit it. “Think, how can 10 Texas Water Utilities Journal www.twua.org

I boil this down,” she said. Using active rather than passive voice can help. For example, instead of writing “If you have any questions, call me,” take the more direct route and write “Call me if you have questions.” And keep this tidbit from Breil in mind as you compose your message: In a survey, more than 80 percent of 1,000 people said they wouldn’t read an email that is more than four paragraphs long. BLUF for better reading and results. Most of us put the meat of our email at the end of our message when we should be telling people from the start why we are writing. As you compose an email, think Bottom Line Up Front (BLUF), Breil said. “People want to know the relevancy right up front. Get to the point.” So, for example, when I contacted Breil about an interview for this column, I introduced myself and told her about myself and about Small Market Meetings. Then I asked about an interview. I should have begun by saying, “I have read about you and would like to interview you for a story about email etiquette.” Then I could follow with a short explanation of who I am and the publication I’m writing for.

Who to include — and who to omit. We’ve all been in one of those “reply to all” email strings that go on and on and, after a while, aren’t relevant to everyone on the list. “I’ve been talking about this for 15 years,” Breil said. “If you have a list, take a minute and delete those who don’t need to know that you can’t make it to the reception because you are picking up your child at soccer practice.” On the flip side, anyone who is mentioned in your email message probably should be copied on the email, Breil said. To reach Vickie Mitchell, visit www.theprofessionaledgeinc. com,

April 2017


TEXAS WATER UTILITIES ASSOCIATION

49TH ANNUAL CENTRAL WEST TEXAS REGIONAL SCHOOL MAY 9, 10, AND 11, 2017 – ABILENE CIVIC CENTER – ABILENE, TEXAS

ACADEMIC OFFERINGS WATER

Basic Water Water Distribution **Surface Water Production I** Surface Water Production II *Water Laboratory

WASTEWATER

WATER/WASTEWATER

Basic Wastewater Wastewater Treatment Wastewater Collection Activated Sludge *Wastewater Laboratory

Utilities Safety Utilities Management Special Topics-pending TCEQ approval Cross Connect Control & Customer Service Inspection

*Preregistration For Lab’s Required by April 07, 2017 – Class Size Limited to 12. **Surface Water I is 24 hr. - Starts 1:00 pm, Monday, May 8th – Pre-Registration by April 14, 2017 - Class Size limited to 20 All other courses are 20 hrs. In Length & Start 8:00 am, Tues. May 9th. There WILL NOT be an opening session on Tuesday morning. All classes go until 5:30pm each day.

REGISTRATION FEES TEXAS WATER UTILITIES ASSOCIATION MEMBERS ONLY Pre-Registration Pre-Registration by Credit Card On-Site Registration Water/Wastewater Courses…………………$250.00 until 4-14-17.…………………..$255.00…………………………$260.00 Laboratory Courses…………………………$265.00 until 4-07-17…………………...$270.00……………………………N/A

NON-MEMBERS OF TEXAS WATER UTILITIES ASSOCIATION

Water/Wastewater Courses……………………$310.00 until 4-14-17.…………………..$315.00…………………………..$320.00 Laboratory Courses……………………………$325.00 until 4-07-17……..….…………$330.00……………………………..N/A Registration fees include luncheons on May 9, 10 and 11. Extra luncheon tickets may be purchased for $15.00 each.

BEST TASTING WATER CONTEST

There will be a Best Tasting Water Contest on Tuesday, May 9, 2017 with winners in two categories: systems serving less than 10,000 persons and systems serving over 10,000 persons. THIS CONTEST IS OPEN TO ALL SYSTEMS WHICH TREAT THEIR WATER –BOTH GROUND AND SURFACE SUPPLIERS. Those interested should contact Mike Michaud at michael.michaud@abilenetx.com or 325/676-6041.

GOLF TOURNAMENT

A Golf Tournament will be held at 12-noon, Monday, May 8, 2017. The fee of $75.00 includes green and cart fees, lunch and refreshments. Those interested should contact Jessica Sosa at 325/676-6041. A raffle of a golf club is being held with all monies going to the CWTRS V.M.Elhers’ Scholarship Fund. Tickets are $10.00 each (cash or check), to purchase contact Mike Homan at mike.homan@abilenetx.com or (325) 676-6042 or Kenny Doss at kenny.doss@abilenetx.com or (325) 548-2237.

HOTELS

The MCM Elegante Suites, 4250 Ridgemont Dr., 325-698-1234 will be our host hotel offering $85.00/night until April 14, 2017. Identify being a Water School Attendee. List of Abilene hotels is available at 325/676-6041 or mickey.chaney@abilenetx.com or jessica.sosa@abilenetx.com

PRE-REGISTRATION FORM CENTRAL WEST TEXAS REGIONAL SCHOOL

Pre-Registration for Lab required by April 07, 2017. Pre-Registration For Surface Water I and All Others Required by April 14, 2017.

PLEASE USE ONE FORM PER PERSON – COPY AS REQUIRED PRINT CLEARLY

Name: __________________________________________ Badge Name (Nickname) __________________________________ TCEQ License # or S.S.N: ___________________________ E-Mail: _______________________________________________ Course Selection: ________________________________ Day Phone/Fax: (_____) __________________________________ Address: ________________________________________ City: ___________________ State: _____ Zip: ________________ Representing: ___________________________________ T.W.U.A. District/Chapter: _________________________________ Bill my (Visa) (MasterCard) #: ____________________________________Security Code________ Exp. Date: ____________ MAKE CHECKS PAYABLE TO CENTRAL WEST TEXAS REGIONAL SCHOOL (CWTRS) REFUND REQUEST MUST BE RECEIVED BY THE REGISTRAR MICKEY CHANEY BY MAY 8, 2017. MAIL FORM WITH PAYMENT TO: MICKEY CHANEY – WATER ADMIN. – P.O. BOX 60, ABILENE, TX 79604

License Exams: Must be Preapproved (best sent in before Mar 01, 2017) with TCEQ to be able to Test

MasterCard/Visa for pre-registration thru the TWUA Central Office Only at (888) 367-8982 or Fax (512) 459-7124 but confirm registration with Mickey Chaney at 325/676-6474 or Fax 325/676-6044 or email: mickey.chaney@abilenetx.com

April 2017

Texas Water Utilities Journal www.twua.org 11


Put This on Your Calendar

12 Texas Water Utilities Journal www.twua.org

April 2017


Event

60 Days Prior

Killeen 4/13/17 Laredo 5/17/17 Odessa 6/8/17 Tyler 7/6/17 Lubbock 9/14/17

Last Day to Submit Pre-approval Paperwork to TCEQ For Testing @ TWUA Regional Training Events. https://www.tceq.texas.gov/licensing/eapp for questions please contact TCEQ at: 512-239-6133

April 2017

Texas Water Utilities Journal www.twua.org 13


In the News

How To Deal With Workplace Stress by Yolanda Smith

How much stress is in your life? How much of your life stress is related to your job? Here are the facts about stress as compiled by the American Institute of Stress: stress related healthcare and missed work costs employers $300 billion annually; 76 percent of people cited money and work as the leading cause of their stress, a survey of 26,000 workers in the US revealed that 60 percent were so unhappy with their current jobs they would rather just choose a new career; 77 percent of people regularly experience physical symptoms caused by stress, 73 percent regularly experience psychological symptoms due to stress; and 48 percent lie awake at night due to stress.

tions, and walks around the block may not stop the stressors from coming back. A publication on stress management in work settings by the National Institute for Occupational Safety and Health made an interesting finding that “stress management, as currently defined, has a limited role in reducing organization stress because no effort is made to remove or reduce sources of stress at work. Focusing on the individual as the prime target for organization intervention creates a dilemma of ‘blaming the victim.’ A more appropriate application of stress management would be as a complement to job redesign or organizational change interventions.”

What exactly is the definition of stress? I found a definition of stress that says it is an individual reaction or a “dis-ease” as in lack of a comfortable feeling. Some related words are: anxiety, pressure, stressor, and strain. C. Hardy has defined stress as “when perceived and actual capabilities and responses are insufficient to meet the demands of the situation.” T. Avroba and K. James have defined it as “pressure is the aggregate of all the demands made upon you. Stress is your response to an inappropriate level of pressure. It is a response to pressure, not the pressure itself.” The American Institute of Stress also confirms that stress is a highly personalized phenomenon.

Here are some of the more creative stress relieving ideas that I found. Does your organization offer a special place for employees to unwind such as cozy chairs in a special area? Can your agency allow people to let off steam by playing table sports like foosball? Don’t forget the board games like chess or backgammon. How about subsidizing lunches or stocking a free snack cabinet? Eating well helps regulate hormones including stress hormones. Doctors says there is a connection between the stomach and the brain so keeping good food in your system will allow your brain to feel less stressed.

The National Institute for Occupational Safety and Health conducted a survey and found that 40 percent of workers found their jobs to be highly stressful, one quarter view their jobs as their number one source of stress, and roughly a quarter said they were often stressed out by their work. One more survey on attitudes in the American Workplace said that 80 percent of workers feel stress on the job although stress can either be stimulating or harmful. Some see stress as the force, pressure, demand you are subject to, others see it as your response to the force and still others see it as the result of your response. Nonetheless, excessive stress impacts your physical and emotional life. When it comes to the main reasons for workplace stress a 2006 “Stresspulse” survey determined that workload was the main factor followed by people issues, work/life balance, and lack of job security. Now that we’ve got our arms around the concept of work related stress – what should we do? Deep breathing, creative visualiza14 Texas Water Utilities Journal www.twua.org

According to the Center for Mind Body Medicine the quickest way to relieve stress is to release endorphins. Some say touching, kissing, and hugging can do the trick because it releases oxytocin. (But no sexual harassment, please!) Have you ever done a primal scream exercise or better yet, researchers at East Anglia Norwich University in England say you can reduce stress by swearing. If you rub your hoku – flap of skin that connects the thumb and the forefinger – you can also stay calm according to scientists at Hong Kong Polytech University. And finally, for all you neat freaks out there, embrace the clutter. According to work by a journalist and a professor from the Columbia Business School moderate messes can actually enrich creativity and minimize anxiety. Yolanda Smith is part of the GovLoop Featured Blogger program, where we feature blog posts by government voices from all across the country (and world!).

April 2017


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Texas Water Utilities Journal www.twua.org 15


TEXAS WATER UTILITIES To register for any TWUA classes – simply complete the registration form and fax to (512)459-7124 or contact TWUA @ 888-367-8982 for additional details. *NOTICE: Due to recent increases for training materials, class costs have Increased. ***Pre-Registration Is defined to mean 14 Days prior to any scheduled event. All registrations received after the pre-registration cutoff date must pay on-site registration fee. We strongly encourage everyone to please pre-register by fax, e-mail, or calling. On-site registrations are welcome but not preferred.

Basic Water

TCEQ 0092

20 Hours

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Basic Water

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Basic Water

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Beaumont

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TCEQ 0223

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TCEQ 0942

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TCEQ 0954

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Tyler

Surface Water II

14792 CR 192

Corpus Christi

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Wylie

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TECQ 0285

20 Hours

Corpus Christi

Water Lab

2726 Holly

Gatesville

Water Lab

106 S 23rd

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Water Lab

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Basic Wastewater

TCEQ 0059

20 Hours

Granbury

Basic Wastewater

400 Howard Clemmons Rd

Victoria

Basic Wastewater

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Corpus Christi

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Wastewater Treatment

TCEQ 0437

20 Hours

Corpus Christi

Wastewater Treatment

2726 Holly

Wylie

Wastewater Treatment

949 Hensley Lane, Building 300

Gatesville

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106 S 23rd

Water Distribution

Water

Water

Water

Kilgore College Wastewater Treatment 16 Texas Water Utilities Journal www.twua.org Wastewater Collection TCEQ 0080

20 Hours

San Marcos

Wastewater Collection

170 Charles Austin Dr

Corpus Christi

Wastewater Collection

13101 Leopard

Water

Water

Water

Wastewater

Wastewater

April 2017 Wastewater


Wylie

Water Lab

949 Hensley Lane, Building 300

Basic Wastewater

TCEQ 0059

20 Hours

TRAINING SCHEDULE Granbury

Basic Wastewater

400 Howard Clemmons Rd

Victoria

Basic Wastewater

2902 Bluff

Corpus Christi

Basic Wastewater

2726 Holly

San Marcos

Basic Wastewater

801 MLK Drive

Wastewater

20 HOUR CLASSES : (PRE-REGISTRATION) $250 MEMBER $300 NON-MEMBER (ON-SITE 20 ) $300 MEMBER $350 NON-MEMBER - 24 HOUR CLASSES: Wastewater Treatment TCEQ 0437 Hours Wastewater (PRE-REGISTRATION) $310 MEMBER $360 NON-MEMBER ON-SITE) $360 MEMBER $410 NON-MEMBER You can register on-line at http://www.twua.org/ Corpus Christi Treatment 2726 Holly training.php for your next training class. *ON-LINE COURSESWastewater PRICE MANY VARY

Wylie

Wastewater Treatment

949 Hensley Lane, Building 300

Gatesville

Wastewater Treatment

106 S 23rd

Kilgore College

Wastewater Treatment

Wastewater Collection

TCEQ 0080

20 Hours

San Marcos

Wastewater Collection

170 Charles Austin Dr

Corpus Christi

Wastewater Collection

13101 Leopard

Waco

Wastewater Collection

425 Franklin

Wastewater Laboratory

TCEQ 0081

20 Hours

Corpus Christi

Wastewater Lab

2726 Holly

Wylie

Wastewater Lab

949 Hensley Lane, Building 300

Activated Sludge

TCEQ 0009

20 Hours

Gatesville

Activated Sludge

106 S 23rd

Wylie

Activated Sludge

949 Hensley Lane, Building 300

Utilities Management

TCEQ 0550

20 Hours

Wylie

Utilities Management

949 Hensley Lane, Building 300

Corpus Christi

Utilities Management

2726 Holly

ON-LINE

Utilities Management

twua.org

Kilgore

Utilities Management

3901 FM 349

Waco

Utilities Management

425 Franklin

Beaumont

Utilities Management

1305 Langham Rd

Pumps and Pumping

TCEQ 0430

20 Hours

Carrollton

Pumps & Pumping

2711 Nimitz

Port Artur

Pumps & Pumping

1101 HO Mills

Gatesville

Pumps & Pumping

106 S 23rd

Waco

Pumps & Pumping

425 Franklin

Corpus Christi

Pumps & Pumping

2726 Holly

Victoria

Pumps & Pumping

2902 Bluff

Corpus Christi

Pumps & Pumping

13101 Leopard

Utilities Safety

TCEQ 0426

20 Hours

Waco

Utilities Safety

425 Franklin

ON-LINE

Utilities Safety

twua.org

Tyler

Utilities Safety

14792 CR 192

Gatesville

Utilities Safety

106 S 23rd

San Marcos

Utilities Safety

170 Charles Austin Dr.

Beaumont

Utilities Safety

1305 Langham

Waco

Utilities Safety

425 Franklin

Corpus Christi

Utilities Safety

2726 Holly

Valve & Hydrant Maintenance

TCEQ 0961

20 Hours

Corpus Christi

Valve & Hydrant Maintenance

13101 Leopard

Victoria

Valve & Hydrant Maintenance

2902 Bluff

San Marcos

Valve & Hydrant Maintenance

170 Charles Austin Dr

Wylie

Valve & Hydrant Maintenance

949 Hensley Lane, Building 300

Utilities Calculations April 2017 Corpus Christi

TCEQ 0108 Utilities Calculations

20 Hours W/WW Texas Water Utilities Journal www.twua.org 17 2726 Holly

Victoria

Utilities Calculations

2902 Bluff

ON-LINE

Utilities Calculations

twua.org

Wastewater

Wastewater

Wastewater

W/WW

W/WW

W/WW

W/WW


Waco

Utilities Safety

425 Franklin

Corpus Christi

Utilities Safety

2726 Holly

Valve & Hydrant Maintenance

TCEQ 0961

20 Hours

Corpus Christi

Training Schedule (continued from page 17) Valve & Hydrant Maintenance

Valve & Hydrant Maintenance

13101 Leopard

San Marcos

Valve & Hydrant Maintenance

170 Charles Austin Dr

Wylie

Valve & Hydrant Maintenance

949 Hensley Lane, Building 300

Utilities Calculations

TCEQ 0108

20 Hours

Corpus Christi

Utilities Calculations

2726 Holly

Victoria

Utilities Calculations

2902 Bluff

ON-LINE

Utilities Calculations

twua.org

Waco

Utilities Calculations

425 Franklin

Wylie

Utilities Calculations

949 Hensley Lane, Building 300

Gilmer

Utilities Calculations

120 Henderson

Chlorinator Maintenance

TCEQ 0124

20 Hours

Wylie

Chlorinator Maint/Disinfection

949 Hensley Lane, Building 300

Victoria

Chlorinator Maint/Disinfection

2902 Bluff

Customer Service Inspection/

TCEQ 0173,0043

20 Hours

Jefferson

CSI/CCC

305 E Austin

RRWA - Wichita Falls

CSI/CCC

3000 Hammond

Wylie

CSI/CCC

949 Hensley Lane, Building 300

ON_LINE

CCC 10 Hrs

twua.org

Victoria

CSI/CCC

2902 Bluff

Corpus Christi

CSI/CCC

2726 Holly

Wylie

CSI/CCC

949 Hensley Lane, Building 300

Gatesville

CSI/CCC

106 S 23rd

San Marcos

CSI/CCC

501 E Hopkins

Victoria

W/WW

2902 Bluff

W/WW

W/WW

W/WW/CSI/BPAT

Cross Connection Control

Instructional Design and Evaluation (Instructor II)

40 Hours

TWUA Central Office

1106 Clayton Lane

No operator hours

On-Line Courses Utilities Safety

On-Line

20 Hours

W/WW

Cross Connection Control

On-Line

10 Hours

W/CSI/BPAT/WW

Basic Water

On-Line

20 Hours

Water

Calculations

On-Line

20 Hours

W/WW

Management

On-Line

20 Hours

W/WW

CSI

On-Line

10 Hours

W/CSI/BPAT

Wastewater Collection

On-Line

20 Hours

Wastewater

Ground Water Production

On-Line

20 Hours

Water

Chlorinator Maint/Disinfection

On-Line

20 Hours

W/WW

18 Texas Water Utilities Journal www.twua.org

April 2017


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April 2017

Texas Water Utilities Journal www.twua.org 19


Safety News

SOIL CLASSIFICATION by Ron Parker STS, CHST – Warriors4Safety.com

When digging in any soil for the purpose of trenching or excavating, the types of soil being dug has to be determined prior to being disturbed. Soil classification shall be determined by a competent person.  We will discuss the types of soil.  Trenching and or excavating will be discussed in a later article.  Soil is classified in three types.  Type A, type B and Type C.  The soil can be made up of only one type or can have layers of two or three types.  This is important to know and understand and will enable you to apply what equipment is needed to do the job and what safety procedures to implement. •

Type A---Cohesive soils with an unconfined compressive strength of 1.5 ton per square foot or greater. Type A examples are clay, silty clay, sandy clay and clay loam.  Cemented soils are also considered type A. Type B---Cohesive soil with an unconfirmed compressive strength greater than 0.5 tons per square foot but less than 1.5 tons per square foot.  Type B examples are angular gravel ( similar to crushed rock), silt, silt loam, sandy loam and, in some cases, silty clay loam and sandy clay loam. Type C---Cohesive soils with an unconfined compressive strength of 0.5 tons per square foot or less.  Type C examples are granular soils including gravel, sand and loamy sand.  Also soils from which water is freely seeping.  When excavating type C soils, it must be sloped to a 4 to 1 (4 ft. horizontal to 1 ft. vertical ratio).  This will be explained in more detail in the next article.

To further explain soil classification the following needs to be understood in order to properly classify soils. •

Cemented soil is a soil in which particles are held together by a chemical agent.

Cohesive soil means clay or soil with a high clay content which has cohesive strength.

20 Texas Water Utilities Journal www.twua.org

Dry soil is soil that does not display visible signs of moisture content.

Fissured soil is soil material that has a tendency to break with little resistance.

Granular soil means gravel, sand or silt with little or no clay content and has no cohesive strength.

Moist soil means a condition which looks and feels damp.

Saturated soil is a soil in which the voids are filled with water.

The soil classification is a method of categorizing soil and rock deposits. If you are a safety professional and are or will be involved with trenching or excavating I recommend thorough training in soil classification.

TRENCHES AND EXCAVATIONS By Ron Parker STS, CHST •

As was stated in my last article “soil classification”, I said I would address trenching and excavating in my next article. As understood prior to disturbing any soil, the types of soil should be determined.  After that it will be determined whether we need a trench or an excavation.  I will explain the differences between a trench and an excavation.

Trench: A narrow excavation made below the earths’ surface.  The depth is greater than the width.  However the width cannot be greater than 15 feet. 

Excavation: A man made cut in the earths’ surface made by earth removal.  A trench can be labeled an excavation if it exceeds the above criteria.

Now that we know the differences let’s discuss some important safety aspects. April 2017


A safety professional should be involved in prior planning of excavations. This is to ensure that proper safety procedures are followed.  Below is what I feel is the minimum safety procedures. •

Call before digging: Call all utility companies related to this job.  I.e. gas, sewer, telephone, water lines and electrical.

Procure necessary tools: Shoring systems, Structural ramps if needed, trench boxes or trench shields or other means of shoring.

If the excavation is 4 ft. or deeper there must be a safe means for entrance and egress. (a ladder placed each 25 ft. of lateral travel will suffice).

Determine the type of soil. Type A, Type B or Type C.

Any previously disturbed soil, no matter what the physical makeup of the soil, will be determined to be type C. In this case the excavation has to be

sloped in accordance with the CFR 1926 Barricades play an important role during excavating and when workers are working in and around excavations. A stop log or hand signals should be used for mobile equipment when approaching the edge of the excavation and the operator cannot see the edge.  Workers who are exposed to vehicular traffic shall wear highly visible vest.  A type 3 barricade that is sturdy to deter vehicular traffic shall be installed.  This type of barricade can be of a cemetitous product or polyurethane that is filled with water. Over 800 deaths in the United States each year happen while working in and around excavations.  Most of these deaths are caused due to a cave-in.  Subpart P of the CFR 1926 manual offers a wealth of information concerning safety procedures and materials to use while excavating and working in excavations.

***** NOTICE ***** Texas Water Utilities Association 62nd Annual East Texas Regional School August 27th thru August 31st, 2017 Harvey Convention Center, 2000 W. Front St., Tyler, Texas EFFECTIVE MARCH 1, 2017 – WATER & WASTEWATER OCCUPATIONAL LICENSE APPLICATIONS HAVE TO BE PRE-APPROVED BEFORE YOU CAN CHALLENGE A STATE OPERATOR EXAM. YOU MUST COMPLETE AND SUBMIT AN ELECTRONIC APPLICATION TO TCEQ AT LEAST 60 DAYS PRIOR TO EXAM OR TEST DATE. IF YOU ARE PLANNING TO TAKE A TEST AT THE EAST TEXAS REGIONAL SCHOOL (TYLER) YOU MUST COMPLETE AND SUBMIT AN APPLICATION TO TCEQ BEFORE JUNE 27, 2017. HTTP://WWW.TCEQ.TEXAS.GOV/LICENSING/EAPP

April 2017

Texas Water Utilities Journal www.twua.org 21


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Individual Membership Application Use this form to: 1) Join TWUA "At Large" 2) Join TWUA and a District/Chapter 3) Renew your TWUA Membership Please Print Clearly Application for: o

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22 Texas Water Utilities Journal www.twua.org

April 2017


TEXAS WATER  UTILITIES  ASSOCIATION   TEXAS  WATER  UTILITIES  ASSOCIATION   TEXAS   W U A TEXAS   WATER   ATER   UTILITIES   TILITIES   ASSOCIATION   SSOCIATION   41ST   ANNUAL   CENTRAL   TEXAS   REGIONAL  SCHOOL   41ST  ANNUAL  CENTRAL  TEXAS  REGIONAL  SCHOOL   41ST   EXAS   EGIONAL   SSCHOOL     JUNE  1TT2-­‐15,   2R 017   41ST  A ANNUAL   NNUAL  C CENTRAL   ENTRAL   EXAS   R EGIONAL   CHOOL JUNE  12-­‐15,  2017   JUNE   1 2C017   017   JUNE   12-­‐15,   2-­‐15,  2 Killeen  Civic   and  Conference   enter—Killeen,  Texas  

Killeen Civic  and  Conference  Center—Killeen,  Texas   Host  ivic   Hotel—Shilo   Inn  and  CSenter—Killeen,   uites—(254)  699-­‐0999   Killeen   exas   Host  HC Inn  and  Suites—(254)   699-­‐0999   Killeen   Cotel—Shilo   ivic  aand   nd  C Conference   onference   C enter—Killeen,   TTexas     Host  H Hotel—Shilo   otel—Shilo  IInn   nn  aand   nd   uites—(254)  6 699-­‐0999   99-­‐0999     SSuites—(254)   Host   ACADEMIC   OFFERINGS       OFFERINGS   ACADEMIC   WASTEWATER   WATER  /FFERINGS    WASTEWATER   WATER   ACADEMIC   O WASTEWATER   ACADEMIC   WATER  /O  WFFERINGS   ASTEWATER   WATER   WASTEWATER     WATER   //    W ASTEWATER       WATER Basic  Wastewater   Utilities   Management Basic  W     ater   WASTEWATER WATER   Wanagement ASTEWATER WATER Basic   Wastewater   Utilities   M   Basic   Water   Collections     Customer   Sanagement ervice  Inspections     Distribution   Basic   W astewater Utilities   M   Basic   W Collections     Customer   Service   I   nspections     Distribution Basic   Wastewater Utilities   Management   Basic   Water ater     Wastewater   Treatment   Customer  Service  Inspections     Groundwater Collections     Distribution           Inspections     Wastewater   Treatment   Groundwater Collections Customer   S ervice   Distribution   *Surface  Water         Wastewater       Groundwater     I   I   *Surface   W ater   Wastewater     TTreatment reatment Groundwater Water   Lab  I               *Surface   W ater   L ab   *Surface   W ater   I   th Water   *Class  begins  at  1  :00pm  Monday,     June  th12             Water   L ab   *Class  begins  at  1:00pm     Monday,     June  12         Water  Lab  

   

       

 

              All  other  classes  begin  Tuesday,  June  13,  2017  at  th8:00am   th         *Class   begins   egins   t   1:00pm   :00pm   M onday,   June   182 2:00am                   All  other   classes   begin  aat   Tuesday,   JM une   13,  2017   at  1 *Class   b 1 onday,       June                                             All   t  8 8:00am   :00am   All  o other   ther  cclasses   lasses  b begin   egin  TT  uesday,   uesday,  JJune   une  1 13,   3,  2 2017   017  aat              

      REGISTRATION  FEES         REGISTRATION  FEES                 REGISTRATION   REGISTRATION  FFEES EES

PRE-­‐REGISTRATION DEADLINE  JUNE  2,  2017   TWUA  Member   Non-­‐Member   PRE-­‐REGISTRATION  DEADLINE  JUNE  2,  2017   TWUA  Member   Non-­‐Member   PRE-­‐REGISTRATION   BY  CHECK/CREDIT   CARD  TWUA   $250   $310   PRE-­‐REGISTRATION   DEADLINE   JJUNE   017   Member   Non-­‐Member   PRE-­‐REGISTRATION   UNE  2 2,  ,  C2 2ARD   017   TWUA   PRE-­‐REGISTRATION  BDY  EADLINE   CHECK/CREDIT   $250   Member   Non-­‐Member   $310   ON-­‐SITE  REGISTRATION   BY  CASH  OR   CHECK  $250   $300   $360   PRE-­‐REGISTRATION   B C $310   PRE-­‐REGISTRATION   BY   Y  C CBHECK/CREDIT   HECK/CREDIT   CARD   ARD   $250   $310   ON-­‐SITE  REGISTRATION   Y  CASH  OR  CHECK   $300   $360   Registration   includes   lunch  on  Tuesday   and  Wednesday   ON-­‐SITE   $360   ON-­‐SITE  R REGISTRATION   EGISTRATION  B BY   Y  C CASH   ASH  O OR   R  C CHECK   HECK   $300   $300   $360   Registration  includes   lunch  on  Tuesday  and  OWnly   ednesday   No  Refunds—Substitutions   No   Refunds—Substitutions   O nly  Wffice—(888)   includes   lunch  on   Tuesday   and   ednesday   For  Registration   specific  information   TWUA   Central   Registration   includes  clontact   unch  on   Tuesday   and  O Wednesday   367-­‐8982   For  specific  information   contact  TWUA  Central  O Only   ffice—(888)  367-­‐8982   No  Refunds—Substitutions   No  Refunds—Substitutions  Only   For  specific  information  contact  TWUA  Central  Office—(888)  367-­‐8982   For  specific  information  contact  TWUA  Central  Office—(888)  367-­‐8982  

Central       Texas         Regional         School         Registration         Form   Central         Texas         Regional         School         Registration         Form   Name:     ___________________________________   No ame:   Central               Texas            Badge   Scho l  l             ___________________________________       Registratio Texas               Regio Regional   nal        Badge   Scho o Registration   n               Fo Form rm     Name:  Central     ___________________________________   Name:     ___________________________________  

SS#  o___________________________________   r  License#:     ____________________     Representing:     __________________     TWUA  Member:     YES  /  NO   Name:     Badge  Name:     ___________________________________   Name:     ___________________________________     Badge     N__________________   ame:     ___________________________________   SS#  or  License#:     ____________________     Representing:     TWUA  Member:     YES  /  NO     __________________________________     City:     _______________      TWUA   State:  M   ember:   ____     Zip:     _______   SS#  Address:   or  License#:     ____________________     Representing:     __________________     YES   /  NO   SS#   or  License#:     ____________________     Representing:     TWUA   Member:   YES  /  NO   Address:     __________________________________     City:       __________________   _______________     State:     ____     Zip:     _______   Phone#:     ____________________     Course  Selection:     Total   Enclosed:   $_________   Address:     __________________________________     City:      ____________________   _______________     State:     ____     Zip:      _______   Address:       ____________________   __________________________________     City:     _______________     State:   ____     Zip:     _______   Phone#:     Course  Selection:     ____________________     Total  E   nclosed:     $_________   Visa  /    M astercard#:     _________________________     Expiration:     _______      3-­‐digit   ecurity  Code:     _________   Phone#:   ____________________     Course  Selection:     ____________________   Total  ESnclosed:     $_________   Phone#:     ____________________     Course  Selection:     ____________________     Total   Enclosed:   Visa   /  Mastercard#:     _________________________     Expiration:     _______     3-­‐digit   Security   Code:      $_________   _________   Zip  Code:       _________________________   ____________     Cardholder  Signature:     ____________________________________________   Visa  Billing   /  Mastercard#:     Expiration:     _______     3-­‐digit  Security  Code:     _________   Visa  /  M astercard#:     _________________________     Expiration:     _______     3-­‐digit  Security  Code:     _________   Billing   Zip   Code:     ____________     Cardholder  Signature:     ____________________________________________   Make   c hecks   p ayable   t o:   T WUA   C entral   T exas   R egional   S chool—Mail   registration  form  &  payment  by  June  2,  2017   Billing  Zip  Code:     ____________     Cardholder  Signature:     ____________________________________________   Billing   Code:     ____________     Cardholder   ignature:     ____________________________________________   Make  Zcip   hecks   payable   to:  TWUA  Central   RSegional   to:  T  exas     TWUA,   1106  SCchool—Mail   layton  Lane,  registration   Suite  112  Wform   est    &  payment  by  June  2,  2017   Make  checks  payable  to:  TWUA  Cto:   entral   Texas  R1egional   School—Mail   registration    payment  by  June  2,  2017       TWUA,   106  Clayton   Lane,  Suite   112  West  fform     & Make  checks  payable  to:  TWUA  Central   Texas  Regional   School—Mail   registration   orm   &  payment  by  June  2,  2017   to:       TWUA,  1106  Clayton  Lane,  Suite  112  West     to:       TWUA,  1106  Clayton  Lane,  Suite  112   West  Water   April 2017 Texas Utilities Journal www.twua.org 23


In the News

How To Stay Credilbe In The World Of FAKE NEWS March 17, 2017

Whether it’s in context of social media or the 2016 election, you’ve likely heard the term “fake news” in the last year. Most often, fake news is in reference to articles or stories published with untrue information claiming to be real news. An important clarifier of fake news is that it is different than satire (like theonion.com). Fake news is actually intendedto mislead the public in the hope that it will be shared widely, and as a result, increase the spread of false information in support of a specific agenda. The scariest part about fake news stories?  Most people believe them and it is difficult to undo the damage they can have to organizations or people involved once they go viral. With an increase of fake news being perpetuated – particularly on social platforms – how can information disseminated by government agencies stay credible? Here are some tips to make sure your agency’s communications are seen as valid and trusted by your readers.

24 Texas Water Utilities Journal www.twua.org

1. Put Stake in Your Government Organization as a Source of Truth The first step to staying credible in a world of fake news is to help people understand (and value) your organization as a credible source of information. They can trust your information because your job is to serve all people. Across the country, citizens rely on credible information from organizations with a .gov URL domain. As the University of Georgia writes, “If you come across a site with this domain, then you’re viewing a government site. The information is considered to be from a credible source.” Government organizations have long been considered providers of valuable, credible information – not perpetrators of fake news. This is why maintaining credibility with your content during this time is so important. When releasing information to the public, make sure the source of your information is linked towards the top. Ensure your audience has clear access to data, survey results, public comments, and all other relevant information that supports your information.

April 2017


2. Capture an Authentic Audience Looking for Credible Information There is no greater value than a person who voluntarily raises their hand and asks to hear from your government organization. And in an age where journalism is being questioned for authenticity, government communicators have a huge advantage to capture their audience. When your audience comes to you directly, it’s a clear indication that they have an interest in listening to what you have to say. This is why capturing authentic audience members – most often in the form of subscribers – is so important to staying credible. At Granicus, we focus a lot of our efforts on helping government organizations increase their reach – or the overall size of their audience. That’s because authentic reach – including all levels of engagement – is the strongest indicator of greater outcomes. With a larger audience, the higher the likelihood that your message is received, heard and acted on by more people. In all aspects of visibility – whether it’s television viewership, sports game attendance, or advertising clicks – total audience numbers are always the most valued metrics. It’s okay to have some portion of your audience remain inactive, but remember: in the world of subscribers, there is power in letting your audience participate when they want, or unsubscribe at will. If they are inactive, don’t give up on them – work to re-engage with new content, topics, or messaging. They raised their hand to hear from you, so don’t abandon them. 3. Mindfully Engage on Social Media It might surprise you that 62 percent of adults in the U.S. get their news from social media. Knowing that so much of your audience is reading and gaining information on social platforms, it is important to remain active. But how can you differentiate your tweets or posts from the fake ones?

likelihood of being misconstrued) is an important first step. Second, you can also look to partner with other credible sources on social media to help amplify your messaging. If you are a state agency, your natural go-to sources could be other agencies within your state – reach out to other communications teams to ask for a retweet or repost to add credibility to your information. The more credible organizations supporting your information, the better. 4. Live By a Content Code While it guides the work of government communicators do every day, the most important thing you can do in a world of fake news is deliver authentic content through open, accessible and engaging ways. Heading into an ocean of fake news means that your audience will be more skeptical than ever of your messaging, so make it easy for them to differentiate your content as truthful. Providing clear information (in Plain Language) up front with an opportunity for your audience to ask questions, dig deeper, and clarify in the ways they need to, will build trust. If you can be guided by a content code to ensure this happens with your information as much as possible, it will help ensure credibility. Staying credible in a world of fake news can seem daunting, but the best path forward is to establish your organization as a source of truth, build an authentic audience and then produce effective and useful content. This process in itself is an honest one, and will help your organization rise above fake news. This post was originally published on Granicus.com.

First, it’s important to approach social media with your eyes wide open. Know that by participating in social platforms, you’re working to level the playing field between true and false information being spread. Approaching social media for the time being with clear messaging (and words that have the least April 2017

Texas Water Utilities Journal www.twua.org 25


Field News

Trenching and Excavation Safety EXCAVATION SAFETY TRENCH SAFETY www.safetyandhealthmagazine.com

In an instant and without notice, an unsupported trench can give way and a worker can be buried alive. “Even though small amounts of dirt may not seem treacherous, a single cubic yard of dirt can weigh more than 3,000 pounds, which can fatally crush or suffocate workers,” NIOSH states. OSHA notes that excavation and trenching are among the most hazardous construction operations, with cave-ins being “perhaps the most feared trenching hazard.” Other hazards in this line of work include falls, hazardous atmospheres and falling loads. From 2000 to 2009, 350 workers died in trenching or excavation cave-ins. How can employers help keep workers safe?

Call 811 to ensure no utility lines are in the job area and to mark any existing lines.

Locate safe places away from the trench to place spoil piles and heavy equipment paths. • Ask the competent person to determine what kinds of protective systems will be needed for the job, and have the systems in place before workers are allowed on-site. • Enforce the rule that workers who are younger than 18 are not allowed in the trench.

Assign workers to the job only if they have been trained about hazards and work practices in a language – and at a literacy level – they understand.

Have an emergency action plan in place that details steps to take in the event of a trench incident.

Make sure workers know never to enter an unprotected trench.

Teach workers to immediately exit a trench and call for the competent person if they find any evidence of problems with the protective trenching system.

Planning is paramount NIOSH recommends that employers do the following before beginning a trenching or excavation project: •

Designate a trained competent person to check that all safety precautions are in place. In relation to trenching, OSHA defines a competent person as “an individual who is capable of identifying existing and predictable hazards or working conditions that are hazardous, unsanitary, or dangerous to workers, soil types and protective systems required, and who is authorized to take prompt corrective measures to eliminate these hazards and conditions.”

26 Texas Water Utilities Journal www.twua.org

April 2017


From growing cities to already established communities, water infrastructure needs to be designed and managed with high tech solutions, but more importantly, with you in mind. At oei we work with you to develop these solutions while keeping you at the forefront of our business

Rich Oller, PE | 806.993.6227 | rich.oller@oei-eng.com www.oei-eng.com

A

s many of you know, TWUA Central Office has been working with reduced staff in the office for about a year. One of the things that seems to be increasing is telephone calls. This is a good thing. It is a good problem to have and we welcome your questions and participation. PLEASE UNDERSTAND this is NOT an attempt to get you stop calling or avoid taking calls when you have questions or needs. In the very near future, Central Office will be enacting a feature on our phone system known as auto attendant answering / directing of incoming calls. If you have a membership question, we want to be able to connect you with the membership coordinator. We anticipate two ways in which to accomplish this task. Number one, your call will be answered automatically and you will be given a menu of options. Such as all questions related to membership – press a number. If you need to discuss any accounting related topics – press a number. And so on for each function of Central Office.

April 2017

Number Two – listed below are the direct numbers to all Central Office staff. You may dial the staff person or area of need directly by using the numbers below. Executive Director - Russell:............. 512-279-8122 Training Coordinator - David:.......... 512-279-8125 Accounting - Donna:........................ 512-279-8128 Membership - Henrietta:.................. 512-279-8129 General Questions - Susan:............... 512-279-8121 Central Office will try this for a few months and evaluate how it is working and how members are reacting to the change. If it works as we anticipate, great we accomplished our goals. If on the other hand things are not working smoothly, we will turn the auto answer off and revert to the current method.

Texas Water Utilities Journal www.twua.org 27


TCEQ FEBRUARY LICENSES BACKFLOW PREVENTION ASSEMBLY TESTER ALEJOS, CHRISTIAN R

GROUND WATER TREATMENT OPERATOR CLASS B

ALLEN, JOSHUA L ALVARADO, BOANERGES A

ARRANT, KEITH E

ANDRE, COREY R

COURSON, JOHN S

ARMSTRONG, COREY

LARA, GILBERTO JR

BEASLEY, LANCE B

MAHAN, JEFFREY W

FAULK, DAVID J

MANUEL, JEFFERY D

FLORES, GILBERT A

MARTINEZ, ROBERT R

FREY, CAMERON B

SHITABULE, PATRICK W

GILMORE, SHAUN M HAYES, ZACHARY R

CLASS C

HOLCOMBE, BRIAN F JORDAN, DAVID D

AGUILAR, JOSE J JR

LINDSEY, ANDREW J

CRAWLEY, ROBBIE A

MAAS, JOSHUA A

DE LA CRUZ, CLEMENTE JR

OGNOSKIE, GERALD J

DUVALL, HERSHEL W

PANTOJA, MARTIN SR

FOLEY, STEPHEN

PEREZ, MIGUEL G

GARCIA, DAVID T

POLLARD, GERALD V

GARCIA, MARIA F

QUEZADA, LORENZO A

GUERRERO, JOEL R

ROJAS, MARTIN

HEARNS, STEPHEN DESHAWN

ROSALES, ESTEBAN M

HOLLIS, JUSTIN C

WINKLER, MICHAEL B

JOHNSON, WALTER D

CUSTOMER SERVICE INSPECTOR ARMSTEAD, STACEY Y BROOKS, MICHEAL N HARTLEY, STEVEN D JACOBS, JERIMIAH L SR KELLEMS, MATT S KONCABA, GLEN R KRAHN, MICHAEL W

LENTZ, MICHAEL D LOPEZ, MARCOS JR PEVETO, RANDY D REBECEK, JAMES R ROMINGER, SHERIDAN G STRANGE, MATTHEW C STROWDER, DONALD J SWANSON, BETTY R SURFACE WATER TREATMENT OPERATOR

LACKMANN, LARRY K MCADAMS, DAVID M

CLASS B

PEACE, JOHN R

CLASS C

PARSONS, JACOB W PERALEZ, RENE JR

FOSTER, ERNEST L JR

SHULTZ, LINDEN L

GRIMSHAW, TYLER J LOZANO, DAVID L SR

CLASS D

MANNING, JOHNATHAN J MCCANN, JOEY A

BARNARD, CAMERON R

MEAD, BLAKE AARON

BARR, JUSTIN D

PACHECO, MATTHEW D

BAZAN, JORGE L

PENDLETON, JACOB B

BOROWSKI, JOHN W

RIGGINS, RONALD W

BOWERS, RYAN

TRAVIS, BRYAN E

BREWER, JAMES W

YOUNG, JOHNATHAN M

BRUMLEY, RICHARD A

WATER DISTRIBUTION OPERATOR CLASS B MADRID, ANTONIO JR RUDISILL, JOHNNY E

COLBERT, BRIAN W COLE, IBN CORDES, DAVID E CRUZ, NICOALS R II DALLAGO, JONATHAN J DAMIAN, JOSUE H EICHER, ALEX M ELDER, JEREMY T

CLASS C CASKEY, BRYSON K CHILTON, CLINTON A CLAUDIO RIVERA, ERICA M CRUZ, TONY R DIAZ, JOSE A SR GARCIA, CARLOS GOMEZ, ALEJANDRO J LAMB, WILLIAM M LEGG, CHRISTOPHER L MAHAFFEY, SHANA L MANNING, MICHAEL D NIX, WALTER D OLER, JOSHUA Y SEALES, ELDON R WARREN, GARY W

FARRELL, JAMES M FLOWERS, KENNETH D GALLOW, LATRICE D GARCIA, MARKUS GONZALES, RAMON A JR GREENE, JAMES F HATCH, JOSHUA K HAWKINS, ALICIA J HERNANDEZ, JAVIER J HERNANDEZ, JESUS N HINSLEY, ELLIS C HSUI, RYAN C JUAREZ, MARTIN G JR KILBRIDE, AARON P LARREA, SEAN A LOPEZ, EDWARD M MCCULLOCH, BRETT C MENDOZA, RUFINO A

RAY, ANDREW W

BUTLER, KENNY D

SANCHEZ, JOSE C

HEATH, MICHAEL R

SANDERS, KEVIN W

WHITTEN, MICHAEL B

WATER OPERATOR CLASS A JARDINE, LAURA A MENDOZA, RAFAEL

MORGAN, JONATHAN W MUCKLEROY, JOHN ROBERT PADILLA, TABITHA BIANCA PEREZ, JOEY F PLATZ, JOE A PRESSON, CHARLES D RAMIREZ, EDWARD

28 Texas Water Utilities Journal www.twua.org

April 2017


TCEQ FEBRUARY LICENSES REICHERT, DAVID C RINCONES, ARTHUR B SMITH, ZACHARY H THORNHILL, MICHAEL A VOGEL, JEREMY M WEBB, BRIAN L WILLIAMS, BROOKE N WILLIAMS, MICHEAL A SR WILSON, BRANDY N WOOLDRIDGE, TONY D WASTEWATER COLLECTION OPERATOR COLLECTIONS I BELTRAN, JAMES A CARROLL, SHANE C CLUNE, KARINA P GARCIA, ROBERT III MACE, NICHOLAS G MORGAN, DAVID O OLVERA, OCTAVIO COLLECTIONS II ARRIAGA, CHRIS DAVIS, LONNIE L SR HUNT, DAVID O YERGER, GLENN E COLLECTIONS III BELTRAN, IGNACIO J III DUNN, KEATON A DUPREE, BRANDON K FINE, RICHARD C PATTON, JOHN L JR SADR, SIAMAK

WASTEWATER TREATMENT OPERATOR CLASS B ARRANT, KEITH E GEHRKE, EVAN L GONZALEZ, ERNESTO G LEJUNE, STEPHEN B LYNCH, JACK JR MULLIS, JAMES C PAZ, ERICK I SHITABULE, PATRICK W SMITH, CURTIS W WILLIAMS, NANCY J WRIGHT, JOHN D CLASS C ANTOINE, JOE E SR BLOCK, VAUGHN K BORDERS, DAVID J GARCIA, ORLANDO G KENNEDY, LOUIS D MEAD, TIMOTHY J JR MOFFETT, BOBBY L NARANJO, ROBERT J NEWBERRY, WILLIAM D SCAMP, MICHAEL R SCIARAPPA, JUSTIN J SLONE, TIMOTHY W SPONSELLER, KEVIN A WILLIAMS, SYLVIA M

PRIEM, TIMOTHY P

COBB, RYAN E

RICASOLO, GERARD J JR

CUNNINGHAM, BOBBY W

ROBINSON, MICHAEL R

DAVIS, KENNETH H

RUDELIUS, JASON E JR

DAVIS, RICKY E

RUSSELL, LOUIE B

DE LEON, LAZARO R

SALAZAR, GABRIEL

DODSON, HAYDEN C

SARTAIN, JAMES C

DUNN, JAMES E

SCOTT, BRYAN

FOGLE, JARED B

SHEPPARD, MYONTAE K

FOSTER, PHILLIP H III

SIFUENTES, RICHARD JR

FOWLER, JAMES C

SPINKS, JAMES B

FRANCO, CHASTITY L

STINECIPHER, JARED T

FREEMAN, MAURICE K

SWINDLE, TRACEY L

GARCIA, VICTOR M

TURNER, CASEY A

GARZA, MARK A GOOD, JASON HEBERT, DUSTIN C HENDERSON, CASEY J HOBBS, JEREMY G HOLT, ARTHUR M III HURT, JOSHUA L JACOBSON, DOUGLAS J KING, SCOTT MAGANA, HERMEREJILDO MCBRIDE, DOUGLAS W MULUGETA, KIFLETSADIK MUNSON, MICHAEL A NORRISS, JAMES L OLD, LEVIE P ORNELAS, BENJAMIN N ORTEGON, ARMANDO PARNELL, MICHAEL L

CLASS D ABLES, JAMES P ARMSTRONG, LUCAS J BEJAR, DIEGO I BOONE, ARTHUR U III BRAGG, CHANCE B BRICE, KRIS J CAIN, KRISTOPHER L CARRANZA, JOHN M CATALANO, CHRISTOPHER D

April 2017

CLAYTON, JAMES F

Exam Prep Optimize Mental Readiness WHAT IF You knew “HOW” you would NOT fail?

Texas Water Utilities Journal www.twua.org 29


TWUA CLASSIFIED ADS PEARLAND PUBLIC WORKS Pearland, Texas

WATER DIVISION SUPERINTENDENT Fredericksburg, Texas

Please visit pearlandtx.gov/careers to view and apply for various opening in the Public Works Department.

Under administrative direction of the Director of Public Works and Utilities, this position will manage operations of Water Division including supervising, training, planning, and inspecting work performed assuring regulatory requirements are met, schedule and organize labor, materials, equipment for department.  Assists in development and compliance of annual budget.  Applications may be downloaded at http://fbgtx.org/DocumentCenter/Home/View/36 and emailed to tloth@fbgtx.org or contact at 830-9902017. Class C Groundwater Operators and Class III Wastewater Collection System Operators licenses. High School diploma, 10 years of water/wastewater experience, 2 years supervisory experience preferred, 64,000+ depending on qualifications.

  WATER TREATMENT PLANT SUPERVISOR City of Big Spring The City of Big Spring, Texas is seeking a qualified Water Treatment Plant Supervisor.  This individual must possess a Class B Surface Water Treatment License and have knowledge of water treatment operations.  For full job details or to apply, please visit www.mybigspring.com.  

WATER AND SEWER PLANT OPERATOR Magnolia, Texas

WATER UTILITIES SUPERINTENDENT Kilgore, Texas The City of Kilgore, Texas is now hiring a full-time WATER UTILITIES SUPERINTENDENT. Salary for this position is $54,995.20 - $74,297.60 DOE plus benefits. This is an administrative position with responsibilities to plan, direct, manage and oversee the activities and operations of the Water and Sewer Utilities Division of Public Works, including water production, water distribution, wastewater treatment and wastewater collection; to coordinate assigned activities with other departments and outside agencies; and to provide highly responsible and complex administrative support to the Public Works Department. For additional information, including the full job description, please visit www.cityofkilgore.com . Position open until filled. First review will begin March 13, 2017 We are seeking applicants with a minimum of ten years’ experience in water and wastewater treatment, water distribution and wastewater collection, including at least four years of administrative/supervisory experience. Minimum licensure of Texas Class A water license and Texas Class B wastewater license required. Preference will be given for candidates with both Texas Class A water and Texas Class A wastewater licenses.

The Operator performs routine checks of water and wastewater treatment facilities; responsible for compliance with TCEQ rules and NPDES permits. The Operator will assist in preventive and corrective maintenance and investigate customer issues.   Professionalism in dealing with customers in the field, Good driving record, Ability to assess industry standards of chemicals in plants, Employee must possess a valid driver’s license and currently hold Class C water and C wastewater licenses. Salary: $16- $26 per hour, Fax resume and salary requirements to: 2816855735 Email resume and salary requirements to: mbrown@quadvest.com WASTEWATER TREATMENT SUPERINTENDENT Paris, Texas The Superintendent reports directly to the Utilities Director.  Plans and coordinates employee work schedules for the operation and maintenance of a 7.25 MGD activated sludge wastewater treatment facility; Master lift station; Biosolids land application site; and SCADA system, to ensure compliance with all Texas and Federal regulations. Have ten

30 Texas Water Utilities Journal www.twua.org

(10) or more years of experience in wastewater treatment, preferably in a supervisory capacity. Supervisory management of all administrative, treatment operations and maintenance of equipment and infrastructure assigned to the Wastewater Treatment division of the Department of Utilities to assure treatment to TCEQ discharge permit limits in order to safeguard the health and safety of Paris citizens.  A full job description is available upon request. Must maintain a current Class “A” Wastewater Operator license issued by the Texas Commission on Environmental Quality; licensing from another state will be considered but must reciprocate to Texas Class “A” Wastewater Operator license as approved by TCEQ.  Applicant must possess either a high school diploma or a GED.  A Bachelor’s degree from an accredited institution is preferred but not mandatory.  Possession of at least a valid Class “C” Texas Driver’s license is required. Salary: $39,847 to $56,071, Fax resume and salary requirements to: 903-784-4809 Email resume and salary requirements to: dharris@ paristexas.gov MAINTENANCE CREW LEARDER Magnolia, Texas Responsible for repairing water line leaks and collection system back-ups and installing taps. Operate heavy motorized equipment in earth moving operations, including excavators, backhoes, boring machines and other equipment to support operations at Quadvest facilities. Plan and schedule activities according to the daily jobs. Maintain logs and records. Perform work activities in compliance with safety standards and requirements. Perform related responsibilities as required or assigned. Perfered D Water License, Salary $13-$23 per hour, Fax resume and salary requirements to: 2816855735 Email resume and salary requirements to: mbrown@quadvest.com

April 2017


Committed to Texas

Now There Are TWO Stars Serving the Lone Star State Flowserve announces an enhanced partnership with Texas-based Smith Pump Company. With over 55 years of experience, Smith Pump in its affiliation with Flowserve offers the benefits of vast expertise, product breadth and offerings for every essential water resource pumping requirement. Smith Pump offers four locations across the state of Texas to serve you: Waco, Austin, Fort Worth, and Houston.

Coverage Area Rely on Smith Pump Company and Flowserve for all your water resource pumping needs. www.flowserve.com

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April2017  

TWUA Journal April 2017

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