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Medical Tourism Monthly The Comprehensive Guide for Kenyans Travelling to India for Medical Treatment

An overview of Medical Tourism in India Hospitals check into We all know about India the tourist attraction. Millions of people from around the world visit India, touring the country and taking in all it has to offer, from its unique culture to the gorgeous landscape and scenery. Tourists from around the globe fly to India and come to see the famous Taj Mahal and to tour the capital of New Delhi. Statistics show that India receives over 5 million tourists a year and it is safe to say the majority of these

people come to India for sightseeing. However, a percentage of this number comes for a completely different reason - to undergo medical treatment in the country. India receives hundreds of thousands of tourists who come to the country to undergo medical treatment. It is called “Medical Tourism” and it is an industry that has been growing steadily for the past decade.

hotels for M-tourism From: The Hindu Business Line

Bangalore/Chennai: The boom in medical tourism is encouraging hospitals and hoteliers to strike alliances with each other. Industry estimates peg the market size of medical tourism in India, which is growing at over 25 per cent annually, at over $2.5 billion. The segment’s growing business potential prompted the ITC group to set up (Continued on Page 2) the 58-room Fortune Park Lake City business hotel at the Jupiter LifeLine Hospitals complex in Thane, near Mumbai, to serve medical tourists coming to India. Mr Suresh Kumar, Chief Executive Officer, ITC’s Fortune Park Hotels, says the hotel is a pilot project “to evaluate and explore avenues in medical tourism for the brand.” There are plans to launch similar projects in other cities.

The Asian Institute of Medical Sciences and other hospitals in India are leading the way when it comes to medical tourism.

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Medical Tourism Stats ■■ Over 50,000 Kenyans went to India for medical treatment in 2011 ■■ India receives over 800,000 patients from all of the world each year ■■ Cost savings in India are 40-75% on many common procedures ■■ The biggest hospitals in India all have special wings for international patients ■■ Medical tourism is a $2.5 billion industry ■■ Medical visas to India can be obtained in less than 24 hours ■■ Medical tourism into India is growing 30% each year.

Choose India. Go with TWL. Whether you require surgery, treatment or just want a health checkup, TWL makes travelling to India hassle-free. Our network of hospitals and doctors ensures that every patient receives the best treatment at the best price. Contact us today to learn more about the treatment options available in India. +254 (0)705967441 info@twlmedical.com www.twlmedical.com

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An Overview of Medical Tourism in India Hospitals and Hotels And if all this isn’t enough, after It is a blooming global industry and receiving medical treatment and India has become a main medical recovering, patients are free to keep tourism hub. traveling and enjoy a vacation in The main reason people are India and the surrounding countries travelling abroad for treatment is in East Asia. the high cost of medical care. Many patients do not have proper medical Medical Tourism Services in India insurance (or any at all) and when surgery is required, they cannot A patient can travel to India for afford to pay for it. Surgery costs are just about any medical procedure he significantly less expensive in India, or she needs to have done. The most somtimes as much as 70% cheaper common major surgeries patients than in the USA. fly in for are open heart surgery Long waiting periods are another and orthopedic joint replacement reason people are choosing to travel surgery. However, there are many abroad for medical care as they prefer patients that travel to India for cancer to have surgery on their own terms, care, liver and kidney replacements, earlier rather than later. medical health checkups and almost Patients are also discovering any other type of procedure you can the incredible expertise of Indian imagine. doctors, along with the fantastic There are many private hospitals facilities of India’s major hospitals. in India but some stand out with world renowned names. “Apollo Medical Tourism in India Hospitals” is a Indian hospital chain that runs 53 different hospitals with India was one of the first countries over 8,500 beds. “Max Healthcare” to recognize the potential of medical is another known private hospital tourism and is the leading destination chain that runs eight medical centers for medical tourists today. By 2004, in the national capital region in India had received 150,000 medical India. The Asian Institute of Medical tourists and this number has grown Sciences, Fortis, Kokilaben and other by a whopping 330% by 2008 to hospitals are also making a name for 500,000 inbound medical tourists. themselves. It is estimated that by the year 2015, If you are considering travelling India will receive over 2 million abroad for medical treatments, be annual medical tourists annually. sure to include India in your research. (Continued from Page 1)

The Taj Mahal (left) was the major attraction in India, but now it’s medical tourism

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It’s a win-win for all. Though hospitals typically do not have any revenue-sharing model with hotels, the arrangement works well for hospitals as they get their rooms freed up for other patients, says Mr Saumyajit Roy, Associate Director – Strategic Consulting (Education, Healthcare and Senior Living), Jones Lang LaSalle India. For instance, Fortis Hospitals have tie-ups with guest houses which ensure pick-up and drops for patients and their attendants who get special rates and discounts. “These guest houses are located close to the hospitals — they are functional, reliable and supportive of the needs of the patients and their attendants,” says Mr Anas Abdul Wajid, Head, Sales and International Business, Fortis Healthcare, whose revenue and volumes from foreign patients are growing at 40% year-on-year.

Fortis Hospital in Bangalore

Apollo Hospital is also exploring similar tie-ups with neighbourhood hotels. Mr Jacob Jacob, Chief People Officer, Apollo Hospitals, says the hotel staff is familiar with the needs of patients and their families. Adds Mr Roy: “It’s not only patients from foreign countries. People in India who need long-term treatment also use this wellness eco-system.” Most international patients are from Africa and West Asia. Patients requiring higher-end tertiary care are now coming to India for cardiology, orthopaedics, neurology, oncology and organ transplants. Affordability of treatment is a big factor — treatment in India costs just 10-20 per cent of what it costs abroad.


100% Growth in Kenyan Patients going to India for Medical Tourism From: Indian Medical Tourism Destination

With medical tourism picking up at a fast pace, the number of patients travelling from Kenya to India is expected to more than double to 50,000 during the current year, compared to the previous year as the cost of treatment in India is as low as a tenth of what is in Kenya. ‘’The real attraction to medical tourism is saving money on what normally are very costly procedures... the cost of surgery in India, kidney transplants, cancer treatments, among others, can be as low as just a tenth of what is in Kenya.” Hon (Prof) P. Anyang Nyongo, Minister Of Medical Services of Kenya, said while addressing the 1st ever Indian Medical Tourism event, The IMTD Africa. Dr Naresh Trehan, CMD, Medanta – The Medicity and Vice-Chairman, Services Exports Promotion Council (SEPC), who was one of the keynote speakers at the event, said Kenya as a market to India holds ‘’tremendous potential’’ as cardiology in India is ‘’second to none’’. India also offers traditional form of treatments such as yoga and homeopathy.

“The Indian Medical Tourism Destination (IMTD) is a focused effort for people all over the world seeking treatment which demands Quality, Cost-Effectiveness and Specialty. We are in the business of saving lives and making India a global healthcare destination in the process.” Said Mr. Sujit Gopal, MD, Trident Exhibitions Pvt. Ltd. The event, where India’s premiere hospitals showcased their facilities and treatments, saw the participation from Doctors, patients seeking treatment abroad, chairpersons of various Medical Association, Sportspersons, Insurance companies, facilitators and Travel Agents. Hospitals, including The Asian Heart Institute, The Indian Spinal Injury Centre, Medanta the Medicity, Fortis Healthcare, KIMS, MIMS, The New Hope Hospital, The Gujarat Cancer And Research Institute, M & J Institute Of Ophtamology (Ahmedabad), Cosmesis India and Narayana Hrudayalaya, showcased their offerings for better and affordable healthcare in India. Rinku Khaturia of the Asian Heart Hospital, one of the biggest CardioVascular institutes in India, called for organising more such conferences to attract patients in Africa. Other highlights of the event were signing of MoU between SEPC and Kenyan Services Export Promotion Council, Cancer Company in Kenya offering to be Hospital supporter of Womens Centre, Dr Lumbi M w’Naeba, Chairman of The Kenya Spinal Injury Centre, visiting The Indian Spinal Injury Centre.

“...the cost of surgery in India, kidney transplants, cancer treatments, among others, can be as low as just a tenth of what is in Kenya.”

The Top 7 Tourist Destinations in India So you are travelling to India for medical purposes? While you’re there, why not check out these 7 most popular tourist destinations: 1. City Palace Complex in Jaipur The complex consists of gardens, mansions and other buildings.

2. Palace of Winds (Hava Mahala) This Palace, built in 1799, reminds a treasure casket. Built to house a harem of wives, it has 953 small windows and winds wandering inside due to unique ventilation system. 3. Agra Fort Built of red sandstone in 1565 seems uninviting, but inside is the Jihangir Palace, Khaas Mahal, Shiish Mahal or Palace of Mirrors, and more await. 4. Mecca Masjid Mosque It has a huge pool in the yard and huge columns and arches made of black granite. The history of this mosque is full of old legends and stories. 6. Lotus Temple It is situated in a wide picturesque park, is surrounded by 9 pools, and is made of white concrete and white Greek marble.

7. Taj Mahal This mausoleum is made of white marble with impressive interiors with Hon. (Prof) P. Anyang Nyongo dreamy decorations. 3


Asian Institute of Medical Sciences

Hospital in Delhi is catering to its Kenyan patients in a new way The Asian Institute of Medical Sciences (AIMS), located on the outskirts of Delhi, is helping its international patients to feel more at home while they stay at the hospital. AIMS now features interpreters, chefs capable of preparing meals from the Middle East and East Africa, free airport pickup and dropoff, a special wing of the hospital just for international patients, priority check-in and a complimentary welcome kit upon arrival. AIMS has focused on its international patients and has seen a 40% growth in the number of patients from overseas. The hospital now welcomes over 100 international patients each month. “The majority of our international patients come from the Middle East, but we have begun receiving a number of patients from Kenya,”

said Anupam Pandey, Director of Purchase and Administration for AIMS. “Our doctors are some of the best in India and each patient receives personal attention from our experienced staff of nurses.” Friends and family often accompany international patients to India. AIMS has a Guest Hotel attached to the hospital, making it easy for friends and family to see their loved one on a daily basis. Aside from AIMS’s expertise and professionalism, patients and their families often choose Delhi for it’s proximity to many of India’s key landmarks. The Taj Mahal, attracting nearly 4 million visitors annually, is only 4 hours away. For Kenyans looking to go overseas for treatment, AIMS is a top choice with it’s team of top doctors at a tremendous value to patients.

TWL in East Africa Medical Tourism for Kenya

TWL Medical Tours is Kenya’s leading provider when it comes to medical tourism. From choosing a hospital, to booking flights, to finding accommodation for friends and family - TWL takes care of everything. TWL works with a netowrk of hospitals in India to provide patients with options for surgery, treatment and even routine health check-ups. Here’s how the process works: STEP 1 Contact TWL. Your representative responds within 12 hours. STEP 2 Your representative follows up with you and obtains all relevant medical information and records. STEP 3 Your medical records are sent for review. Receive a quote within 48 hours from your representative. STEP 4 Choose a hospital and doctor after you have the opportunity to talk with them directly. Upon approval, you depart for your destination. STEP 5 Upon arrival, you are met by a TWL representative and transfer to your hospital for check-in. STEP 6 Undergo the procedure and recover at the hospital with your representative always by your side. STEP 7 Stay for sightseeing or depart home. STEP 8 After arriving home, your representative follows up with your local doctor to ensure a full recovery.

AIMS Hospital in New Delhi (top), a doctor in surgery (lower left), a patient preparing for a scan (lower right)

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For more information, visit www.twlmedical.com or email Adam Rector (General Manager) at: adam@twlmedical.com

Medical Tourism Monthly - July  

The latest news and updates on Medical Tourism in Kenya.