Page 1

PEOPLE OF TAA 2012 Board of Directors

Chairman

Tucson’s Airports First in

Marjorie Perry

Michael Hammond

President/CEO, PICOR Commercial Real Estate Services

Lisa H. Israel

Chairman-elect

Rosemary Koberlein

CEO, The Long Companies

Steven Fell

Tim Overton

Secretary

Vice President - Senior Relationship Manager, Northern Trust

President/CEO

Jim Garcia

Vice President of Operations Vice President of Finance and Administration/CFO

Edwin Biggers

- Value: People

Director

Michael Hannley Director

Solar sculpture lights up TIA The “Spirit of Southern Arizona” solar sculpture was installed and dedicated in April. Located on the terminal roadway in front of the rental car facility, the newest piece in the airport’s permanent art collection commemorates Arizona’s centennial and celebrates its present and future as a leading center for solar energy development. The sculpture’s photovoltaic solar panels collect energy used to power numerous light-emitting diodes (LEDs) that deliver a constantly changing display of colored lights and patterns at night. In recognition of the sculpture’s accurate and educational portrayal of Arizona history, the Arizona Historical Advisory Commission designated the sculpture as an Arizona Centennial Legacy Project.

New solar array coming to TIA The Green Team, TAA’s committee dedicated to sustainability and resource conservation, worked to identify potential funding sources for a new solar array in the TIA parking lot. In September, the FAA awarded a grant to make it happen as part of a new program that provides funding for projects like these under the FAA Modernization and Reform Act of 2012.

The three-phase project begins spring 2013 at a total cost of $18 million taking two to three years to complete.

RT

AU

TH

OR

Eight values guide Tucson Airport Authority’s (TAA) decisions and actions: Customer Service • Safety & Security • People • Communication Fiscal Management • Integrity • Community Responsibility Environmental Conscience This Year in Review is designed to bring TAA’s values to life through a look at the events of 2012 and a preview of plans for the future.

A 2012 study revealed TIA contributes $3.2 billion per year in economic impact to southern Arizona’s economy and supports 35,000 local jobs through direct, indirect and induced effects. 7005 South Plumer Avenue, Tucson, Arizona 85756 | 520.573.8100 | flytucsonairport.com

National Guard’s 162nd Fighter Wing, based at TIA since 1956. The resolution recognizes the long and successful history of military operations at TIA, as well as the Wing’s substantial impact to the regional economy as an employer of nearly 1,500 staff members.

IT Y

Study quantifies TIA’s total economic impact

@TucsonAirport

approved a resolution of support for the Arizona Air

Enhancement Study.

Tucson International Airport (TIA) and Ryan Airfield are economic engines for the regional economy. Their operations provide jobs, connect our citizens to the world and improve their quality of life. Long-range planning ensures continued viability for Tucson’s future.

facebook.com/TucsonAirport

At the September Board meeting, the Board of Directors

implementing the findings of the 2011 Airfield Safety

economic impact today and tomorrow

The project will make airport parking both cooler and greener through use of shade canopies and vegetated “green walls.” The photovoltaic array on top will produce approximately 2.5. megawatts of power when the entire 12-acre project is complete.

compatibility with long-term aviation demand.

The Update also presents recommendations for

Director

Authority Chairman Bill Valenzuela

managing them will ensure revenue diversity and

coordination with community and business leaders.

Tony Finley

In memoriam

identification of real estate assets and strategies for

the highest and best use of on-airport property, in close

O

Assistant Treasurer

TAA’s members and staff are its most important asset in fulfilling its purpose and achieving its goals.

most comprehensive land use plan in TAA history. This

RP

Assistant Secretary

strategic direction for future growth, includes the

Board passes resolution of support for 162nd fighter wing

AI

President, AAA Landscape

TIA’s 2012 Master Plan Update, which provides

streams for TAA’s financial sustainability while promoting

Jill Merrick

Vice President of Planning and Development

Planning for future development

Effective land use planning encourages diverse revenue

Richard Gruentzel

Richard Underwood

Gregory A. Pivirotto

2 012

Senior Vice President/ General Counsel

Chairman of the Board, SCF Arizona

Chanda S. Budhabhatti

REVIEW

Bonnie Allin, A.A.E.

Judith Patrick

Treasurer

N

N

Steven R. Cole

I

SO

district

Michael Duran

Y E A R

TUC

TIA and Ryan Airfield are both part of a Renewable Energy Incentive District (REID) approved by the Pima County Board of Supervisors in April. The County put incentives in place for large-scale solar development on those parcels of land identified as suitable through the REID process.

TAA senior staff

Vice President and Chief Development Officer, Tucson Medical Center and TMC Foundation

Thomas A. Zlaket

AZ solar incentive

New members named to Tucson Airport Authority

The study was commissioned by TAA and conducted by MBA students from the Eller College of Management at the University of Arizona.

Serving as an active partner in southern Arizona’s growth and prosperity lies at the heart of TAA’s purpose and role in the community. - Value: Community Responsibility

Looking ahead at transit issues The TAA Board passed a resolution in December urging inclusion of a TIA station within the first phase of an inter-city passenger rail effort planned by the Arizona Department of Transportation (ADOT). ADOT’s Passenger Rail Corridor Study identified six route options for a high-capacity rail system connecting Tucson and Phoenix. Each route designates TIA as a future station site, but none plans for an airport stop in the first phase of implementation.

The adopted resolution communicates the benefits of developing regional high-capacity mass transit options at and around TIA for the growth of the entire community and addresses the detrimental effects that leaving TIA out of the first phase of development would create, ultimately resulting in diminished growth and development opportunities.


PEOPLE OF TAA 2012 Board of Directors

Chairman

Tucson’s Airports First in

Marjorie Perry

Michael Hammond

President/CEO, PICOR Commercial Real Estate Services

Lisa H. Israel

Chairman-elect

Rosemary Koberlein

CEO, The Long Companies

Steven Fell

Tim Overton

Secretary

Vice President - Senior Relationship Manager, Northern Trust

President/CEO

Jim Garcia

Vice President of Operations Vice President of Finance and Administration/CFO

Edwin Biggers

- Value: People

Director

Michael Hannley Director

Solar sculpture lights up TIA The “Spirit of Southern Arizona” solar sculpture was installed and dedicated in April. Located on the terminal roadway in front of the rental car facility, the newest piece in the airport’s permanent art collection commemorates Arizona’s centennial and celebrates its present and future as a leading center for solar energy development. The sculpture’s photovoltaic solar panels collect energy used to power numerous light-emitting diodes (LEDs) that deliver a constantly changing display of colored lights and patterns at night. In recognition of the sculpture’s accurate and educational portrayal of Arizona history, the Arizona Historical Advisory Commission designated the sculpture as an Arizona Centennial Legacy Project.

New solar array coming to TIA The Green Team, TAA’s committee dedicated to sustainability and resource conservation, worked to identify potential funding sources for a new solar array in the TIA parking lot. In September, the FAA awarded a grant to make it happen as part of a new program that provides funding for projects like these under the FAA Modernization and Reform Act of 2012.

The three-phase project begins spring 2013 at a total cost of $18 million taking two to three years to complete.

RT

AU

TH

OR

Eight values guide Tucson Airport Authority’s (TAA) decisions and actions: Customer Service • Safety & Security • People • Communication Fiscal Management • Integrity • Community Responsibility Environmental Conscience This Year in Review is designed to bring TAA’s values to life through a look at the events of 2012 and a preview of plans for the future.

A 2012 study revealed TIA contributes $3.2 billion per year in economic impact to southern Arizona’s economy and supports 35,000 local jobs through direct, indirect and induced effects. 7005 South Plumer Avenue, Tucson, Arizona 85756 | 520.573.8100 | flytucsonairport.com

National Guard’s 162nd Fighter Wing, based at TIA since 1956. The resolution recognizes the long and successful history of military operations at TIA, as well as the Wing’s substantial impact to the regional economy as an employer of nearly 1,500 staff members.

IT Y

Study quantifies TIA’s total economic impact

@TucsonAirport

approved a resolution of support for the Arizona Air

Enhancement Study.

Tucson International Airport (TIA) and Ryan Airfield are economic engines for the regional economy. Their operations provide jobs, connect our citizens to the world and improve their quality of life. Long-range planning ensures continued viability for Tucson’s future.

facebook.com/TucsonAirport

At the September Board meeting, the Board of Directors

implementing the findings of the 2011 Airfield Safety

economic impact today and tomorrow

The project will make airport parking both cooler and greener through use of shade canopies and vegetated “green walls.” The photovoltaic array on top will produce approximately 2.5. megawatts of power when the entire 12-acre project is complete.

compatibility with long-term aviation demand.

The Update also presents recommendations for

Director

Authority Chairman Bill Valenzuela

managing them will ensure revenue diversity and

coordination with community and business leaders.

Tony Finley

In memoriam

identification of real estate assets and strategies for

the highest and best use of on-airport property, in close

O

Assistant Treasurer

TAA’s members and staff are its most important asset in fulfilling its purpose and achieving its goals.

most comprehensive land use plan in TAA history. This

RP

Assistant Secretary

strategic direction for future growth, includes the

Board passes resolution of support for 162nd fighter wing

AI

President, AAA Landscape

TIA’s 2012 Master Plan Update, which provides

streams for TAA’s financial sustainability while promoting

Jill Merrick

Vice President of Planning and Development

Planning for future development

Effective land use planning encourages diverse revenue

Richard Gruentzel

Richard Underwood

Gregory A. Pivirotto

2 012

Senior Vice President/ General Counsel

Chairman of the Board, SCF Arizona

Chanda S. Budhabhatti

REVIEW

Bonnie Allin, A.A.E.

Judith Patrick

Treasurer

N

N

Steven R. Cole

I

SO

district

Michael Duran

Y E A R

TUC

TIA and Ryan Airfield are both part of a Renewable Energy Incentive District (REID) approved by the Pima County Board of Supervisors in April. The County put incentives in place for large-scale solar development on those parcels of land identified as suitable through the REID process.

TAA senior staff

Vice President and Chief Development Officer, Tucson Medical Center and TMC Foundation

Thomas A. Zlaket

AZ solar incentive

New members named to Tucson Airport Authority

The study was commissioned by TAA and conducted by MBA students from the Eller College of Management at the University of Arizona.

Serving as an active partner in southern Arizona’s growth and prosperity lies at the heart of TAA’s purpose and role in the community. - Value: Community Responsibility

Looking ahead at transit issues The TAA Board passed a resolution in December urging inclusion of a TIA station within the first phase of an inter-city passenger rail effort planned by the Arizona Department of Transportation (ADOT). ADOT’s Passenger Rail Corridor Study identified six route options for a high-capacity rail system connecting Tucson and Phoenix. Each route designates TIA as a future station site, but none plans for an airport stop in the first phase of implementation.

The adopted resolution communicates the benefits of developing regional high-capacity mass transit options at and around TIA for the growth of the entire community and addresses the detrimental effects that leaving TIA out of the first phase of development would create, ultimately resulting in diminished growth and development opportunities.


PEOPLE OF TAA 2012 Board of Directors

Chairman

Tucson’s Airports First in

Marjorie Perry

Michael Hammond

President/CEO, PICOR Commercial Real Estate Services

Lisa H. Israel

Chairman-elect

Rosemary Koberlein

CEO, The Long Companies

Steven Fell

Tim Overton

Secretary

Vice President - Senior Relationship Manager, Northern Trust

President/CEO

Jim Garcia

Vice President of Operations Vice President of Finance and Administration/CFO

Edwin Biggers

- Value: People

Director

Michael Hannley Director

Solar sculpture lights up TIA The “Spirit of Southern Arizona” solar sculpture was installed and dedicated in April. Located on the terminal roadway in front of the rental car facility, the newest piece in the airport’s permanent art collection commemorates Arizona’s centennial and celebrates its present and future as a leading center for solar energy development. The sculpture’s photovoltaic solar panels collect energy used to power numerous light-emitting diodes (LEDs) that deliver a constantly changing display of colored lights and patterns at night. In recognition of the sculpture’s accurate and educational portrayal of Arizona history, the Arizona Historical Advisory Commission designated the sculpture as an Arizona Centennial Legacy Project.

New solar array coming to TIA The Green Team, TAA’s committee dedicated to sustainability and resource conservation, worked to identify potential funding sources for a new solar array in the TIA parking lot. In September, the FAA awarded a grant to make it happen as part of a new program that provides funding for projects like these under the FAA Modernization and Reform Act of 2012.

The three-phase project begins spring 2013 at a total cost of $18 million taking two to three years to complete.

RT

AU

TH

OR

Eight values guide Tucson Airport Authority’s (TAA) decisions and actions: Customer Service • Safety & Security • People • Communication Fiscal Management • Integrity • Community Responsibility Environmental Conscience This Year in Review is designed to bring TAA’s values to life through a look at the events of 2012 and a preview of plans for the future.

A 2012 study revealed TIA contributes $3.2 billion per year in economic impact to southern Arizona’s economy and supports 35,000 local jobs through direct, indirect and induced effects. 7005 South Plumer Avenue, Tucson, Arizona 85756 | 520.573.8100 | flytucsonairport.com

National Guard’s 162nd Fighter Wing, based at TIA since 1956. The resolution recognizes the long and successful history of military operations at TIA, as well as the Wing’s substantial impact to the regional economy as an employer of nearly 1,500 staff members.

IT Y

Study quantifies TIA’s total economic impact

@TucsonAirport

approved a resolution of support for the Arizona Air

Enhancement Study.

Tucson International Airport (TIA) and Ryan Airfield are economic engines for the regional economy. Their operations provide jobs, connect our citizens to the world and improve their quality of life. Long-range planning ensures continued viability for Tucson’s future.

facebook.com/TucsonAirport

At the September Board meeting, the Board of Directors

implementing the findings of the 2011 Airfield Safety

economic impact today and tomorrow

The project will make airport parking both cooler and greener through use of shade canopies and vegetated “green walls.” The photovoltaic array on top will produce approximately 2.5. megawatts of power when the entire 12-acre project is complete.

compatibility with long-term aviation demand.

The Update also presents recommendations for

Director

Authority Chairman Bill Valenzuela

managing them will ensure revenue diversity and

coordination with community and business leaders.

Tony Finley

In memoriam

identification of real estate assets and strategies for

the highest and best use of on-airport property, in close

O

Assistant Treasurer

TAA’s members and staff are its most important asset in fulfilling its purpose and achieving its goals.

most comprehensive land use plan in TAA history. This

RP

Assistant Secretary

strategic direction for future growth, includes the

Board passes resolution of support for 162nd fighter wing

AI

President, AAA Landscape

TIA’s 2012 Master Plan Update, which provides

streams for TAA’s financial sustainability while promoting

Jill Merrick

Vice President of Planning and Development

Planning for future development

Effective land use planning encourages diverse revenue

Richard Gruentzel

Richard Underwood

Gregory A. Pivirotto

2 012

Senior Vice President/ General Counsel

Chairman of the Board, SCF Arizona

Chanda S. Budhabhatti

REVIEW

Bonnie Allin, A.A.E.

Judith Patrick

Treasurer

N

N

Steven R. Cole

I

SO

district

Michael Duran

Y E A R

TUC

TIA and Ryan Airfield are both part of a Renewable Energy Incentive District (REID) approved by the Pima County Board of Supervisors in April. The County put incentives in place for large-scale solar development on those parcels of land identified as suitable through the REID process.

TAA senior staff

Vice President and Chief Development Officer, Tucson Medical Center and TMC Foundation

Thomas A. Zlaket

AZ solar incentive

New members named to Tucson Airport Authority

The study was commissioned by TAA and conducted by MBA students from the Eller College of Management at the University of Arizona.

Serving as an active partner in southern Arizona’s growth and prosperity lies at the heart of TAA’s purpose and role in the community. - Value: Community Responsibility

Looking ahead at transit issues The TAA Board passed a resolution in December urging inclusion of a TIA station within the first phase of an inter-city passenger rail effort planned by the Arizona Department of Transportation (ADOT). ADOT’s Passenger Rail Corridor Study identified six route options for a high-capacity rail system connecting Tucson and Phoenix. Each route designates TIA as a future station site, but none plans for an airport stop in the first phase of implementation.

The adopted resolution communicates the benefits of developing regional high-capacity mass transit options at and around TIA for the growth of the entire community and addresses the detrimental effects that leaving TIA out of the first phase of development would create, ultimately resulting in diminished growth and development opportunities.


• TIA taxiway lighting and signage

& h ri c n e

te a c u Ed

the community

Events at the airport and beyond created positive impact.

TAA supports and ts n encourages participation e v in civic, charitable and social E activity that enhances life for everyone in the community.

- Value: Community Responsibility JANUARY: President/CEO Bonnie Allin served as an infrastructure panelist at the Second Annual BizTucson CEO Leadership Summit. APRIL: Athletes and law enforcement officers carried the Special Olympics Flame of Hope through the TIA terminal roadway loop en route to the Arizona Summer Games’ Opening Ceremonies in Mesa. An employee raffle raised $5,000+ for Special Olympians. MAY: The Arizona Airports Association (AzAA) held its spring conference in Tucson, kicking off with a “100 Years of Aviation Fly-in Event” at Ryan Airfield. SEPTEMBER: The airport community came together to enjoy the Second Annual TIA Potluck. The Benson High School cheerleaders performed, and TAA’s Airport Employees Community Effort (AECE) group members raised $3,000 for Honor Flight Southern Arizona, an organization that sends World War II veterans to Washington, D.C. to visit their memorial. OCTOBER: The TAA Fire Department participated in the 17th Annual FireFighters Local 479 Chili Cook-off in October, helping raise funds for the Tucson Firefighters Adopt-a-Family Program. The team was also featured on a billboard for Heroes Day, an annual celebration that pays tribute to all southern Arizona first responders. Their training exercise photo was also prominently featured in the Heroes Day “Stronger Than Steel” photo exhibit. AECE organized a Halloween fundraiser that raised $250 for the Community Food Bank, as well as food donations.

DECEMBER: The TAA Fire Department coordinated an airport Toys for Tots donation drive for needy children. YEAR-ROUND: TAA staff representatives educated community members through presentations to groups such as the Metropolitan Tucson Convention & Visitors Bureau and Women’s Transportation Seminar, as well as events such as the Ages and Stages lifestyle show and the Arizona Governor’s Conference on Tourism.

• Ryan Airfield security perimeter fencing and roadway Examples of projects completed during fiscal year 2012: • The final phase of the acoustical treatment of homes near TIA

• Installation of backup power generators at Ryan Airfield • Several maintenance, pavement preservation, reconstruction and runway projects at both airports

TAA earns recognition for financial reporting

TAA’s operations do not use local tax dollars, but still require sound fiscal management and use of the highest ethical and safety standards.

For the 18th consecutive year, TAA’s Comprehensive Annual Financial Report was awarded the Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association of the United States and Canada. Award criteria include demonstration of a constructive “spirit of full disclosure” in clearly communicating an organization’s financial story.

- Values: Fiscal Management, Integrity, Safety and Security Capital improvement projects During fiscal year 2012, TAA was awarded $35 million in grants from state and federal sources. Of this amount, nearly $34 million was discretionary, competitive funds secured by TAA staff, led by Director of Projects Tina Moore. The projects will create nearly 400 jobs and will prevent costly future repairs by keeping facilities in optimal condition, which in turn improves safety. Examples of major upcoming projects: • Phase I of design and reconstruction of TIA’s main terminal apron

Non-stop destinations

• Airfield Safety Enhancement Study, identifying opportunities such as a redundant runway to better support TIA’s diverse operations as well as safety improvements

fiscal management extends resources

Prudent fiscal management ensures highest-value resource usage, while a focus on integrity creates opportunities to compete for those who do business with TAA. Continual improvement of safety and security approaches ensures the highest level of compliance.

TIA served 3,605,682 passengers in 2012, a decrease of slightly more than 1 percent vs. the 2011 total of 3,658,199

Serving a Diverse Customer Base TAA’s customer service must meet the needs of all stakeholders and involve the business community in decision making and initiative implementation.

Air service efforts 2012 was a challenging year for air service, as airlines reacted to economic conditions by reducing flights, using smaller planes and changing their business models. Small and medium-sized airports continue to see reductions in capacity as a result, and TIA is no exception. By mid-2013, the reduction is expected to exceed 10 percent on an annualized basis. These losses are partially offset by the effects of another growing trend; airlines are making more rapid adjustments in frequency and size of aircraft throughout the year. For example, this translated to three daily flights between Tucson and San Francisco during the 2012 winter holiday season, rather than one or two.

Roni Ziemba / Ziemba Photo for Heroes Day

Positive airport experiences create civic pride, and effective communication builds advocacy to help TAA meet the community’s needs for strong air service. - Values: Customer Service, Community Responsibility and Communication In response to these changing market forces, TAA has adjusted efforts to retain and grow air service. Sixel Consulting Group, Inc. was selected to help staff identify priorities and implement strategies. Two of the main changes TAA have instituted are proactively pursuing meetings with airline planners at their headquarters and more actively involving the business community in air service efforts. One result has been that a community working group began meeting this year to explore ways businesses can partner with one another and TAA to attract additional air service. New and re-invigorated partnerships have also formed around restoring Mexico service, and those stretch across the border and include government representatives and airports in Sonora. As important as these initiatives are, every traveler plays a role in supporting air service development. Flying from Tucson has never been more important, as using the service we have is the only way to definitively demonstrate demand and foster new service additions.

Albuquerque* Atlanta Chicago Midway Chicago O’Hare Dallas/Ft. Worth Denver Houston Las Vegas Los Angeles Minneapolis** Phoenix Salt Lake City San Diego San Francisco Seattle *through June 2013 **seasonal Airlines Alaska American Delta Southwest United US Airways

Marketing illustrates TIA’s benefits

Tenant developments

TIA’s brand identity, “It’s the way to go,” is designed to express what the airport means to customers, employees, partners and the community as a whole.

New five-year agreements were put in place with seven rental car companies, all of which were existing providers at TIA.

Building on this foundation, consumer branding was enhanced in 2012 with the addition of an animated character who shows travelers how to enjoy the stress-free experience that sets TIA apart. A summertime social media campaign invited TIA’s fans and followers to name the animated mascot. The winning entry: Les Stress.

Awards recognize TAA partnerships Tucson Airport Authority was recognized with two awards for excellence in public relations at the October IMPACT Awards, sponsored by the Southern Arizona Chapter of Public Relations Society of America (PRSA). TAA earned an IMPACT Award for the Working Together program, a community relations effort designed to open a dialogue with the local business community. PRSA also awarded a certificate of excellence for a joint air service awareness campaign with Tucson Electric Power.

Art exhibits and organizational displays TIA’s art program enriches customers’ experience by presenting the work of southern Arizona artists, musicians and school groups. 2012 temporary exhibit artists: David Andres; Karen

Bellamy and Letizia Stangelini; Cima Bozorgmehr, Betina Fink, Katya Micklewright, Barbara Strelke and Dee Transue; Anu Condon, Scott Kimble, Jim Kiser, Michael McNulty, Rod Mullen and Sean Stuchen; Mary Theresa Dietz and James Harrell; Pilar Hanson; Chip Hedgecock; Sheryl Holland and Cynthia Miller; Tom Kiefer; David Kish; Leah Rae Lowes; Luz Guerrero Early College High School; Patricia Redding; Tucson Mountain Artist Collective; Catharine Kim Woodin; Roni Ziemba

2012 musical acts: Marni Kennedy and Cam Cook, Alicia Battle, Charles Aubrey, Donna Person and Patsy Richardson, Maxine Wrench, Doolen Middle School’s Jazz Band and Chamber Orchestra; Amphitheater Middle School’s Advanced Band and Advanced Orchestra; Pistor Middle School’s Chorus; Palo Verde Magnet High School’s Jazz Band and Jubileers. The airport is also the ideal setting for community organizations to educate visitors and locals alike about their missions, as well as upcoming events. 2012 organizational displays: Tucson Regional

Economic Opportunities (TREO) and Pima Association of Governments.

2012 event displays: Arizona Sci-Tech Fest, Tucson Rodeo/ La Fiesta de los Vaqueros and Accenture Match Play.

In June, Raytheon began a three-year lease of the TIA air cargo apron and three cargo bays in order to conduct engine testing of Rolls-Royce engines designed to power the Boeing 787 Dreamliner, a nextgeneration plane. A 747 housed on the cargo apron, just south of the parking garage, serves as a “flying test bed” for the engines. In July, FedEx donated a jet to Pima Community College’s Aviation Technology Center. The Boeing 727 is valued at $800,000 and now serves as a hands-on training site for Pima’s students.

General aviation plans TAA staff prepared a report summarizing progress made on recommendations from the 1998 TIA General Aviation Strategic Plan. This was in preparation for an update to the plan in 2013, with the goal of sustaining and growing general aviation activity at Tucson International Airport. The plan

“The Spirit of Southern Arizona” Dr. Stephen Fairfield, Dr. Patrick Marcus and Emily Taylor Photo by: Mike Sultzbach

will include input from the GA community, Authority members and the TIA Master Plan Update process. Consultant selection will occur in early 2013, with a target to complete the plan by the end of the year.

A Focus on Sustainability and Compatibility Environmental responsiveness is manifested through TAA’s efforts to be a good neighbor and proactively seek opportunities to enhance and preserve natural resources.

Environmental health and resources are considered in all TAA planning and activity. - Values: Safety & Security, Environmental Conscience Noise compatibility measures completed, updated 2012 saw completion of the residential sound insulation program, launched in 1992 to minimize the effects of noise in neighborhoods near TIA. The program acoustically treated 1,121 homes and one school; its $30 million total investment was funded by the FAA, ADOT and TAA. This program was one of several noise compatibility initiatives completed by TAA as part of the most recent TIA Part 150 Noise Study Update. Previous improvements included moving the main runway half a mile to the southeast, constructing an engine run-up apron, instituting a preferential runway use policy and placing restrictions on nighttime operations. Having completed the recommendations of the previous study, TAA has prepared an update and submitted it to FAA for approval. The update recommends continued employment of proven successful procedures and suggests new initiatives such as plans to formalize and expand our public outreach program.


• TIA taxiway lighting and signage

& h ri c n e

te a c u Ed

the community

Events at the airport and beyond created positive impact.

TAA supports and ts n encourages participation e v in civic, charitable and social E activity that enhances life for everyone in the community.

- Value: Community Responsibility JANUARY: President/CEO Bonnie Allin served as an infrastructure panelist at the Second Annual BizTucson CEO Leadership Summit. APRIL: Athletes and law enforcement officers carried the Special Olympics Flame of Hope through the TIA terminal roadway loop en route to the Arizona Summer Games’ Opening Ceremonies in Mesa. An employee raffle raised $5,000+ for Special Olympians. MAY: The Arizona Airports Association (AzAA) held its spring conference in Tucson, kicking off with a “100 Years of Aviation Fly-in Event” at Ryan Airfield. SEPTEMBER: The airport community came together to enjoy the Second Annual TIA Potluck. The Benson High School cheerleaders performed, and TAA’s Airport Employees Community Effort (AECE) group members raised $3,000 for Honor Flight Southern Arizona, an organization that sends World War II veterans to Washington, D.C. to visit their memorial. OCTOBER: The TAA Fire Department participated in the 17th Annual FireFighters Local 479 Chili Cook-off in October, helping raise funds for the Tucson Firefighters Adopt-a-Family Program. The team was also featured on a billboard for Heroes Day, an annual celebration that pays tribute to all southern Arizona first responders. Their training exercise photo was also prominently featured in the Heroes Day “Stronger Than Steel” photo exhibit. AECE organized a Halloween fundraiser that raised $250 for the Community Food Bank, as well as food donations.

DECEMBER: The TAA Fire Department coordinated an airport Toys for Tots donation drive for needy children. YEAR-ROUND: TAA staff representatives educated community members through presentations to groups such as the Metropolitan Tucson Convention & Visitors Bureau and Women’s Transportation Seminar, as well as events such as the Ages and Stages lifestyle show and the Arizona Governor’s Conference on Tourism.

• Ryan Airfield security perimeter fencing and roadway Examples of projects completed during fiscal year 2012: • The final phase of the acoustical treatment of homes near TIA

• Installation of backup power generators at Ryan Airfield • Several maintenance, pavement preservation, reconstruction and runway projects at both airports

TAA earns recognition for financial reporting

TAA’s operations do not use local tax dollars, but still require sound fiscal management and use of the highest ethical and safety standards.

For the 18th consecutive year, TAA’s Comprehensive Annual Financial Report was awarded the Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association of the United States and Canada. Award criteria include demonstration of a constructive “spirit of full disclosure” in clearly communicating an organization’s financial story.

- Values: Fiscal Management, Integrity, Safety and Security Capital improvement projects During fiscal year 2012, TAA was awarded $35 million in grants from state and federal sources. Of this amount, nearly $34 million was discretionary, competitive funds secured by TAA staff, led by Director of Projects Tina Moore. The projects will create nearly 400 jobs and will prevent costly future repairs by keeping facilities in optimal condition, which in turn improves safety. Examples of major upcoming projects: • Phase I of design and reconstruction of TIA’s main terminal apron

Non-stop destinations

• Airfield Safety Enhancement Study, identifying opportunities such as a redundant runway to better support TIA’s diverse operations as well as safety improvements

fiscal management extends resources

Prudent fiscal management ensures highest-value resource usage, while a focus on integrity creates opportunities to compete for those who do business with TAA. Continual improvement of safety and security approaches ensures the highest level of compliance.

TIA served 3,605,682 passengers in 2012, a decrease of slightly more than 1 percent vs. the 2011 total of 3,658,199

Serving a Diverse Customer Base TAA’s customer service must meet the needs of all stakeholders and involve the business community in decision making and initiative implementation.

Air service efforts 2012 was a challenging year for air service, as airlines reacted to economic conditions by reducing flights, using smaller planes and changing their business models. Small and medium-sized airports continue to see reductions in capacity as a result, and TIA is no exception. By mid-2013, the reduction is expected to exceed 10 percent on an annualized basis. These losses are partially offset by the effects of another growing trend; airlines are making more rapid adjustments in frequency and size of aircraft throughout the year. For example, this translated to three daily flights between Tucson and San Francisco during the 2012 winter holiday season, rather than one or two.

Roni Ziemba / Ziemba Photo for Heroes Day

Positive airport experiences create civic pride, and effective communication builds advocacy to help TAA meet the community’s needs for strong air service. - Values: Customer Service, Community Responsibility and Communication In response to these changing market forces, TAA has adjusted efforts to retain and grow air service. Sixel Consulting Group, Inc. was selected to help staff identify priorities and implement strategies. Two of the main changes TAA have instituted are proactively pursuing meetings with airline planners at their headquarters and more actively involving the business community in air service efforts. One result has been that a community working group began meeting this year to explore ways businesses can partner with one another and TAA to attract additional air service. New and re-invigorated partnerships have also formed around restoring Mexico service, and those stretch across the border and include government representatives and airports in Sonora. As important as these initiatives are, every traveler plays a role in supporting air service development. Flying from Tucson has never been more important, as using the service we have is the only way to definitively demonstrate demand and foster new service additions.

Albuquerque* Atlanta Chicago Midway Chicago O’Hare Dallas/Ft. Worth Denver Houston Las Vegas Los Angeles Minneapolis** Phoenix Salt Lake City San Diego San Francisco Seattle *through June 2013 **seasonal Airlines Alaska American Delta Southwest United US Airways

Marketing illustrates TIA’s benefits

Tenant developments

TIA’s brand identity, “It’s the way to go,” is designed to express what the airport means to customers, employees, partners and the community as a whole.

New five-year agreements were put in place with seven rental car companies, all of which were existing providers at TIA.

Building on this foundation, consumer branding was enhanced in 2012 with the addition of an animated character who shows travelers how to enjoy the stress-free experience that sets TIA apart. A summertime social media campaign invited TIA’s fans and followers to name the animated mascot. The winning entry: Les Stress.

Awards recognize TAA partnerships Tucson Airport Authority was recognized with two awards for excellence in public relations at the October IMPACT Awards, sponsored by the Southern Arizona Chapter of Public Relations Society of America (PRSA). TAA earned an IMPACT Award for the Working Together program, a community relations effort designed to open a dialogue with the local business community. PRSA also awarded a certificate of excellence for a joint air service awareness campaign with Tucson Electric Power.

Art exhibits and organizational displays TIA’s art program enriches customers’ experience by presenting the work of southern Arizona artists, musicians and school groups. 2012 temporary exhibit artists: David Andres; Karen

Bellamy and Letizia Stangelini; Cima Bozorgmehr, Betina Fink, Katya Micklewright, Barbara Strelke and Dee Transue; Anu Condon, Scott Kimble, Jim Kiser, Michael McNulty, Rod Mullen and Sean Stuchen; Mary Theresa Dietz and James Harrell; Pilar Hanson; Chip Hedgecock; Sheryl Holland and Cynthia Miller; Tom Kiefer; David Kish; Leah Rae Lowes; Luz Guerrero Early College High School; Patricia Redding; Tucson Mountain Artist Collective; Catharine Kim Woodin; Roni Ziemba

2012 musical acts: Marni Kennedy and Cam Cook, Alicia Battle, Charles Aubrey, Donna Person and Patsy Richardson, Maxine Wrench, Doolen Middle School’s Jazz Band and Chamber Orchestra; Amphitheater Middle School’s Advanced Band and Advanced Orchestra; Pistor Middle School’s Chorus; Palo Verde Magnet High School’s Jazz Band and Jubileers. The airport is also the ideal setting for community organizations to educate visitors and locals alike about their missions, as well as upcoming events. 2012 organizational displays: Tucson Regional

Economic Opportunities (TREO) and Pima Association of Governments.

2012 event displays: Arizona Sci-Tech Fest, Tucson Rodeo/ La Fiesta de los Vaqueros and Accenture Match Play.

In June, Raytheon began a three-year lease of the TIA air cargo apron and three cargo bays in order to conduct engine testing of Rolls-Royce engines designed to power the Boeing 787 Dreamliner, a nextgeneration plane. A 747 housed on the cargo apron, just south of the parking garage, serves as a “flying test bed” for the engines. In July, FedEx donated a jet to Pima Community College’s Aviation Technology Center. The Boeing 727 is valued at $800,000 and now serves as a hands-on training site for Pima’s students.

General aviation plans TAA staff prepared a report summarizing progress made on recommendations from the 1998 TIA General Aviation Strategic Plan. This was in preparation for an update to the plan in 2013, with the goal of sustaining and growing general aviation activity at Tucson International Airport. The plan

“The Spirit of Southern Arizona” Dr. Stephen Fairfield, Dr. Patrick Marcus and Emily Taylor Photo by: Mike Sultzbach

will include input from the GA community, Authority members and the TIA Master Plan Update process. Consultant selection will occur in early 2013, with a target to complete the plan by the end of the year.

A Focus on Sustainability and Compatibility Environmental responsiveness is manifested through TAA’s efforts to be a good neighbor and proactively seek opportunities to enhance and preserve natural resources.

Environmental health and resources are considered in all TAA planning and activity. - Values: Safety & Security, Environmental Conscience Noise compatibility measures completed, updated 2012 saw completion of the residential sound insulation program, launched in 1992 to minimize the effects of noise in neighborhoods near TIA. The program acoustically treated 1,121 homes and one school; its $30 million total investment was funded by the FAA, ADOT and TAA. This program was one of several noise compatibility initiatives completed by TAA as part of the most recent TIA Part 150 Noise Study Update. Previous improvements included moving the main runway half a mile to the southeast, constructing an engine run-up apron, instituting a preferential runway use policy and placing restrictions on nighttime operations. Having completed the recommendations of the previous study, TAA has prepared an update and submitted it to FAA for approval. The update recommends continued employment of proven successful procedures and suggests new initiatives such as plans to formalize and expand our public outreach program.


• TIA taxiway lighting and signage

& h ri c n e

te a c u Ed

the community

Events at the airport and beyond created positive impact.

TAA supports and ts n encourages participation e v in civic, charitable and social E activity that enhances life for everyone in the community.

- Value: Community Responsibility JANUARY: President/CEO Bonnie Allin served as an infrastructure panelist at the Second Annual BizTucson CEO Leadership Summit. APRIL: Athletes and law enforcement officers carried the Special Olympics Flame of Hope through the TIA terminal roadway loop en route to the Arizona Summer Games’ Opening Ceremonies in Mesa. An employee raffle raised $5,000+ for Special Olympians. MAY: The Arizona Airports Association (AzAA) held its spring conference in Tucson, kicking off with a “100 Years of Aviation Fly-in Event” at Ryan Airfield. SEPTEMBER: The airport community came together to enjoy the Second Annual TIA Potluck. The Benson High School cheerleaders performed, and TAA’s Airport Employees Community Effort (AECE) group members raised $3,000 for Honor Flight Southern Arizona, an organization that sends World War II veterans to Washington, D.C. to visit their memorial. OCTOBER: The TAA Fire Department participated in the 17th Annual FireFighters Local 479 Chili Cook-off in October, helping raise funds for the Tucson Firefighters Adopt-a-Family Program. The team was also featured on a billboard for Heroes Day, an annual celebration that pays tribute to all southern Arizona first responders. Their training exercise photo was also prominently featured in the Heroes Day “Stronger Than Steel” photo exhibit. AECE organized a Halloween fundraiser that raised $250 for the Community Food Bank, as well as food donations.

DECEMBER: The TAA Fire Department coordinated an airport Toys for Tots donation drive for needy children. YEAR-ROUND: TAA staff representatives educated community members through presentations to groups such as the Metropolitan Tucson Convention & Visitors Bureau and Women’s Transportation Seminar, as well as events such as the Ages and Stages lifestyle show and the Arizona Governor’s Conference on Tourism.

• Ryan Airfield security perimeter fencing and roadway Examples of projects completed during fiscal year 2012: • The final phase of the acoustical treatment of homes near TIA

• Installation of backup power generators at Ryan Airfield • Several maintenance, pavement preservation, reconstruction and runway projects at both airports

TAA earns recognition for financial reporting

TAA’s operations do not use local tax dollars, but still require sound fiscal management and use of the highest ethical and safety standards.

For the 18th consecutive year, TAA’s Comprehensive Annual Financial Report was awarded the Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association of the United States and Canada. Award criteria include demonstration of a constructive “spirit of full disclosure” in clearly communicating an organization’s financial story.

- Values: Fiscal Management, Integrity, Safety and Security Capital improvement projects During fiscal year 2012, TAA was awarded $35 million in grants from state and federal sources. Of this amount, nearly $34 million was discretionary, competitive funds secured by TAA staff, led by Director of Projects Tina Moore. The projects will create nearly 400 jobs and will prevent costly future repairs by keeping facilities in optimal condition, which in turn improves safety. Examples of major upcoming projects: • Phase I of design and reconstruction of TIA’s main terminal apron

Non-stop destinations

• Airfield Safety Enhancement Study, identifying opportunities such as a redundant runway to better support TIA’s diverse operations as well as safety improvements

fiscal management extends resources

Prudent fiscal management ensures highest-value resource usage, while a focus on integrity creates opportunities to compete for those who do business with TAA. Continual improvement of safety and security approaches ensures the highest level of compliance.

TIA served 3,605,682 passengers in 2012, a decrease of slightly more than 1 percent vs. the 2011 total of 3,658,199

Serving a Diverse Customer Base TAA’s customer service must meet the needs of all stakeholders and involve the business community in decision making and initiative implementation.

Air service efforts 2012 was a challenging year for air service, as airlines reacted to economic conditions by reducing flights, using smaller planes and changing their business models. Small and medium-sized airports continue to see reductions in capacity as a result, and TIA is no exception. By mid-2013, the reduction is expected to exceed 10 percent on an annualized basis. These losses are partially offset by the effects of another growing trend; airlines are making more rapid adjustments in frequency and size of aircraft throughout the year. For example, this translated to three daily flights between Tucson and San Francisco during the 2012 winter holiday season, rather than one or two.

Roni Ziemba / Ziemba Photo for Heroes Day

Positive airport experiences create civic pride, and effective communication builds advocacy to help TAA meet the community’s needs for strong air service. - Values: Customer Service, Community Responsibility and Communication In response to these changing market forces, TAA has adjusted efforts to retain and grow air service. Sixel Consulting Group, Inc. was selected to help staff identify priorities and implement strategies. Two of the main changes TAA have instituted are proactively pursuing meetings with airline planners at their headquarters and more actively involving the business community in air service efforts. One result has been that a community working group began meeting this year to explore ways businesses can partner with one another and TAA to attract additional air service. New and re-invigorated partnerships have also formed around restoring Mexico service, and those stretch across the border and include government representatives and airports in Sonora. As important as these initiatives are, every traveler plays a role in supporting air service development. Flying from Tucson has never been more important, as using the service we have is the only way to definitively demonstrate demand and foster new service additions.

Albuquerque* Atlanta Chicago Midway Chicago O’Hare Dallas/Ft. Worth Denver Houston Las Vegas Los Angeles Minneapolis** Phoenix Salt Lake City San Diego San Francisco Seattle *through June 2013 **seasonal Airlines Alaska American Delta Southwest United US Airways

Marketing illustrates TIA’s benefits

Tenant developments

TIA’s brand identity, “It’s the way to go,” is designed to express what the airport means to customers, employees, partners and the community as a whole.

New five-year agreements were put in place with seven rental car companies, all of which were existing providers at TIA.

Building on this foundation, consumer branding was enhanced in 2012 with the addition of an animated character who shows travelers how to enjoy the stress-free experience that sets TIA apart. A summertime social media campaign invited TIA’s fans and followers to name the animated mascot. The winning entry: Les Stress.

Awards recognize TAA partnerships Tucson Airport Authority was recognized with two awards for excellence in public relations at the October IMPACT Awards, sponsored by the Southern Arizona Chapter of Public Relations Society of America (PRSA). TAA earned an IMPACT Award for the Working Together program, a community relations effort designed to open a dialogue with the local business community. PRSA also awarded a certificate of excellence for a joint air service awareness campaign with Tucson Electric Power.

Art exhibits and organizational displays TIA’s art program enriches customers’ experience by presenting the work of southern Arizona artists, musicians and school groups. 2012 temporary exhibit artists: David Andres; Karen

Bellamy and Letizia Stangelini; Cima Bozorgmehr, Betina Fink, Katya Micklewright, Barbara Strelke and Dee Transue; Anu Condon, Scott Kimble, Jim Kiser, Michael McNulty, Rod Mullen and Sean Stuchen; Mary Theresa Dietz and James Harrell; Pilar Hanson; Chip Hedgecock; Sheryl Holland and Cynthia Miller; Tom Kiefer; David Kish; Leah Rae Lowes; Luz Guerrero Early College High School; Patricia Redding; Tucson Mountain Artist Collective; Catharine Kim Woodin; Roni Ziemba

2012 musical acts: Marni Kennedy and Cam Cook, Alicia Battle, Charles Aubrey, Donna Person and Patsy Richardson, Maxine Wrench, Doolen Middle School’s Jazz Band and Chamber Orchestra; Amphitheater Middle School’s Advanced Band and Advanced Orchestra; Pistor Middle School’s Chorus; Palo Verde Magnet High School’s Jazz Band and Jubileers. The airport is also the ideal setting for community organizations to educate visitors and locals alike about their missions, as well as upcoming events. 2012 organizational displays: Tucson Regional

Economic Opportunities (TREO) and Pima Association of Governments.

2012 event displays: Arizona Sci-Tech Fest, Tucson Rodeo/ La Fiesta de los Vaqueros and Accenture Match Play.

In June, Raytheon began a three-year lease of the TIA air cargo apron and three cargo bays in order to conduct engine testing of Rolls-Royce engines designed to power the Boeing 787 Dreamliner, a nextgeneration plane. A 747 housed on the cargo apron, just south of the parking garage, serves as a “flying test bed” for the engines. In July, FedEx donated a jet to Pima Community College’s Aviation Technology Center. The Boeing 727 is valued at $800,000 and now serves as a hands-on training site for Pima’s students.

General aviation plans TAA staff prepared a report summarizing progress made on recommendations from the 1998 TIA General Aviation Strategic Plan. This was in preparation for an update to the plan in 2013, with the goal of sustaining and growing general aviation activity at Tucson International Airport. The plan

“The Spirit of Southern Arizona” Dr. Stephen Fairfield, Dr. Patrick Marcus and Emily Taylor Photo by: Mike Sultzbach

will include input from the GA community, Authority members and the TIA Master Plan Update process. Consultant selection will occur in early 2013, with a target to complete the plan by the end of the year.

A Focus on Sustainability and Compatibility Environmental responsiveness is manifested through TAA’s efforts to be a good neighbor and proactively seek opportunities to enhance and preserve natural resources.

Environmental health and resources are considered in all TAA planning and activity. - Values: Safety & Security, Environmental Conscience Noise compatibility measures completed, updated 2012 saw completion of the residential sound insulation program, launched in 1992 to minimize the effects of noise in neighborhoods near TIA. The program acoustically treated 1,121 homes and one school; its $30 million total investment was funded by the FAA, ADOT and TAA. This program was one of several noise compatibility initiatives completed by TAA as part of the most recent TIA Part 150 Noise Study Update. Previous improvements included moving the main runway half a mile to the southeast, constructing an engine run-up apron, instituting a preferential runway use policy and placing restrictions on nighttime operations. Having completed the recommendations of the previous study, TAA has prepared an update and submitted it to FAA for approval. The update recommends continued employment of proven successful procedures and suggests new initiatives such as plans to formalize and expand our public outreach program.


• TIA taxiway lighting and signage

& h ri c n e

te a c u Ed

the community

Events at the airport and beyond created positive impact.

TAA supports and ts n encourages participation e v in civic, charitable and social E activity that enhances life for everyone in the community.

- Value: Community Responsibility JANUARY: President/CEO Bonnie Allin served as an infrastructure panelist at the Second Annual BizTucson CEO Leadership Summit. APRIL: Athletes and law enforcement officers carried the Special Olympics Flame of Hope through the TIA terminal roadway loop en route to the Arizona Summer Games’ Opening Ceremonies in Mesa. An employee raffle raised $5,000+ for Special Olympians. MAY: The Arizona Airports Association (AzAA) held its spring conference in Tucson, kicking off with a “100 Years of Aviation Fly-in Event” at Ryan Airfield. SEPTEMBER: The airport community came together to enjoy the Second Annual TIA Potluck. The Benson High School cheerleaders performed, and TAA’s Airport Employees Community Effort (AECE) group members raised $3,000 for Honor Flight Southern Arizona, an organization that sends World War II veterans to Washington, D.C. to visit their memorial. OCTOBER: The TAA Fire Department participated in the 17th Annual FireFighters Local 479 Chili Cook-off in October, helping raise funds for the Tucson Firefighters Adopt-a-Family Program. The team was also featured on a billboard for Heroes Day, an annual celebration that pays tribute to all southern Arizona first responders. Their training exercise photo was also prominently featured in the Heroes Day “Stronger Than Steel” photo exhibit. AECE organized a Halloween fundraiser that raised $250 for the Community Food Bank, as well as food donations.

DECEMBER: The TAA Fire Department coordinated an airport Toys for Tots donation drive for needy children. YEAR-ROUND: TAA staff representatives educated community members through presentations to groups such as the Metropolitan Tucson Convention & Visitors Bureau and Women’s Transportation Seminar, as well as events such as the Ages and Stages lifestyle show and the Arizona Governor’s Conference on Tourism.

• Ryan Airfield security perimeter fencing and roadway Examples of projects completed during fiscal year 2012: • The final phase of the acoustical treatment of homes near TIA

• Installation of backup power generators at Ryan Airfield • Several maintenance, pavement preservation, reconstruction and runway projects at both airports

TAA earns recognition for financial reporting

TAA’s operations do not use local tax dollars, but still require sound fiscal management and use of the highest ethical and safety standards.

For the 18th consecutive year, TAA’s Comprehensive Annual Financial Report was awarded the Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association of the United States and Canada. Award criteria include demonstration of a constructive “spirit of full disclosure” in clearly communicating an organization’s financial story.

- Values: Fiscal Management, Integrity, Safety and Security Capital improvement projects During fiscal year 2012, TAA was awarded $35 million in grants from state and federal sources. Of this amount, nearly $34 million was discretionary, competitive funds secured by TAA staff, led by Director of Projects Tina Moore. The projects will create nearly 400 jobs and will prevent costly future repairs by keeping facilities in optimal condition, which in turn improves safety. Examples of major upcoming projects: • Phase I of design and reconstruction of TIA’s main terminal apron

Non-stop destinations

• Airfield Safety Enhancement Study, identifying opportunities such as a redundant runway to better support TIA’s diverse operations as well as safety improvements

fiscal management extends resources

Prudent fiscal management ensures highest-value resource usage, while a focus on integrity creates opportunities to compete for those who do business with TAA. Continual improvement of safety and security approaches ensures the highest level of compliance.

TIA served 3,605,682 passengers in 2012, a decrease of slightly more than 1 percent vs. the 2011 total of 3,658,199

Serving a Diverse Customer Base TAA’s customer service must meet the needs of all stakeholders and involve the business community in decision making and initiative implementation.

Air service efforts 2012 was a challenging year for air service, as airlines reacted to economic conditions by reducing flights, using smaller planes and changing their business models. Small and medium-sized airports continue to see reductions in capacity as a result, and TIA is no exception. By mid-2013, the reduction is expected to exceed 10 percent on an annualized basis. These losses are partially offset by the effects of another growing trend; airlines are making more rapid adjustments in frequency and size of aircraft throughout the year. For example, this translated to three daily flights between Tucson and San Francisco during the 2012 winter holiday season, rather than one or two.

Roni Ziemba / Ziemba Photo for Heroes Day

Positive airport experiences create civic pride, and effective communication builds advocacy to help TAA meet the community’s needs for strong air service. - Values: Customer Service, Community Responsibility and Communication In response to these changing market forces, TAA has adjusted efforts to retain and grow air service. Sixel Consulting Group, Inc. was selected to help staff identify priorities and implement strategies. Two of the main changes TAA have instituted are proactively pursuing meetings with airline planners at their headquarters and more actively involving the business community in air service efforts. One result has been that a community working group began meeting this year to explore ways businesses can partner with one another and TAA to attract additional air service. New and re-invigorated partnerships have also formed around restoring Mexico service, and those stretch across the border and include government representatives and airports in Sonora. As important as these initiatives are, every traveler plays a role in supporting air service development. Flying from Tucson has never been more important, as using the service we have is the only way to definitively demonstrate demand and foster new service additions.

Albuquerque* Atlanta Chicago Midway Chicago O’Hare Dallas/Ft. Worth Denver Houston Las Vegas Los Angeles Minneapolis** Phoenix Salt Lake City San Diego San Francisco Seattle *through June 2013 **seasonal Airlines Alaska American Delta Southwest United US Airways

Marketing illustrates TIA’s benefits

Tenant developments

TIA’s brand identity, “It’s the way to go,” is designed to express what the airport means to customers, employees, partners and the community as a whole.

New five-year agreements were put in place with seven rental car companies, all of which were existing providers at TIA.

Building on this foundation, consumer branding was enhanced in 2012 with the addition of an animated character who shows travelers how to enjoy the stress-free experience that sets TIA apart. A summertime social media campaign invited TIA’s fans and followers to name the animated mascot. The winning entry: Les Stress.

Awards recognize TAA partnerships Tucson Airport Authority was recognized with two awards for excellence in public relations at the October IMPACT Awards, sponsored by the Southern Arizona Chapter of Public Relations Society of America (PRSA). TAA earned an IMPACT Award for the Working Together program, a community relations effort designed to open a dialogue with the local business community. PRSA also awarded a certificate of excellence for a joint air service awareness campaign with Tucson Electric Power.

Art exhibits and organizational displays TIA’s art program enriches customers’ experience by presenting the work of southern Arizona artists, musicians and school groups. 2012 temporary exhibit artists: David Andres; Karen

Bellamy and Letizia Stangelini; Cima Bozorgmehr, Betina Fink, Katya Micklewright, Barbara Strelke and Dee Transue; Anu Condon, Scott Kimble, Jim Kiser, Michael McNulty, Rod Mullen and Sean Stuchen; Mary Theresa Dietz and James Harrell; Pilar Hanson; Chip Hedgecock; Sheryl Holland and Cynthia Miller; Tom Kiefer; David Kish; Leah Rae Lowes; Luz Guerrero Early College High School; Patricia Redding; Tucson Mountain Artist Collective; Catharine Kim Woodin; Roni Ziemba

2012 musical acts: Marni Kennedy and Cam Cook, Alicia Battle, Charles Aubrey, Donna Person and Patsy Richardson, Maxine Wrench, Doolen Middle School’s Jazz Band and Chamber Orchestra; Amphitheater Middle School’s Advanced Band and Advanced Orchestra; Pistor Middle School’s Chorus; Palo Verde Magnet High School’s Jazz Band and Jubileers. The airport is also the ideal setting for community organizations to educate visitors and locals alike about their missions, as well as upcoming events. 2012 organizational displays: Tucson Regional

Economic Opportunities (TREO) and Pima Association of Governments.

2012 event displays: Arizona Sci-Tech Fest, Tucson Rodeo/ La Fiesta de los Vaqueros and Accenture Match Play.

In June, Raytheon began a three-year lease of the TIA air cargo apron and three cargo bays in order to conduct engine testing of Rolls-Royce engines designed to power the Boeing 787 Dreamliner, a nextgeneration plane. A 747 housed on the cargo apron, just south of the parking garage, serves as a “flying test bed” for the engines. In July, FedEx donated a jet to Pima Community College’s Aviation Technology Center. The Boeing 727 is valued at $800,000 and now serves as a hands-on training site for Pima’s students.

General aviation plans TAA staff prepared a report summarizing progress made on recommendations from the 1998 TIA General Aviation Strategic Plan. This was in preparation for an update to the plan in 2013, with the goal of sustaining and growing general aviation activity at Tucson International Airport. The plan

“The Spirit of Southern Arizona” Dr. Stephen Fairfield, Dr. Patrick Marcus and Emily Taylor Photo by: Mike Sultzbach

will include input from the GA community, Authority members and the TIA Master Plan Update process. Consultant selection will occur in early 2013, with a target to complete the plan by the end of the year.

A Focus on Sustainability and Compatibility Environmental responsiveness is manifested through TAA’s efforts to be a good neighbor and proactively seek opportunities to enhance and preserve natural resources.

Environmental health and resources are considered in all TAA planning and activity. - Values: Safety & Security, Environmental Conscience Noise compatibility measures completed, updated 2012 saw completion of the residential sound insulation program, launched in 1992 to minimize the effects of noise in neighborhoods near TIA. The program acoustically treated 1,121 homes and one school; its $30 million total investment was funded by the FAA, ADOT and TAA. This program was one of several noise compatibility initiatives completed by TAA as part of the most recent TIA Part 150 Noise Study Update. Previous improvements included moving the main runway half a mile to the southeast, constructing an engine run-up apron, instituting a preferential runway use policy and placing restrictions on nighttime operations. Having completed the recommendations of the previous study, TAA has prepared an update and submitted it to FAA for approval. The update recommends continued employment of proven successful procedures and suggests new initiatives such as plans to formalize and expand our public outreach program.


PEOPLE OF TAA 2012 Board of Directors

Chairman

Tucson’s Airports First in

Marjorie Perry

Michael Hammond

President/CEO, PICOR Commercial Real Estate Services

Lisa H. Israel

Chairman-elect

Rosemary Koberlein

CEO, The Long Companies

Steven Fell

Tim Overton

Secretary

Vice President - Senior Relationship Manager, Northern Trust

President/CEO

Jim Garcia

Vice President of Operations Vice President of Finance and Administration/CFO

Edwin Biggers

- Value: People

Director

Michael Hannley Director

Solar sculpture lights up TIA The “Spirit of Southern Arizona” solar sculpture was installed and dedicated in April. Located on the terminal roadway in front of the rental car facility, the newest piece in the airport’s permanent art collection commemorates Arizona’s centennial and celebrates its present and future as a leading center for solar energy development. The sculpture’s photovoltaic solar panels collect energy used to power numerous light-emitting diodes (LEDs) that deliver a constantly changing display of colored lights and patterns at night. In recognition of the sculpture’s accurate and educational portrayal of Arizona history, the Arizona Historical Advisory Commission designated the sculpture as an Arizona Centennial Legacy Project.

New solar array coming to TIA The Green Team, TAA’s committee dedicated to sustainability and resource conservation, worked to identify potential funding sources for a new solar array in the TIA parking lot. In September, the FAA awarded a grant to make it happen as part of a new program that provides funding for projects like these under the FAA Modernization and Reform Act of 2012.

The three-phase project begins spring 2013 at a total cost of $18 million taking two to three years to complete.

RT

AU

TH

OR

Eight values guide Tucson Airport Authority’s (TAA) decisions and actions: Customer Service • Safety & Security • People • Communication Fiscal Management • Integrity • Community Responsibility Environmental Conscience This Year in Review is designed to bring TAA’s values to life through a look at the events of 2012 and a preview of plans for the future.

A 2012 study revealed TIA contributes $3.2 billion per year in economic impact to southern Arizona’s economy and supports 35,000 local jobs through direct, indirect and induced effects. 7005 South Plumer Avenue, Tucson, Arizona 85756 | 520.573.8100 | flytucsonairport.com

National Guard’s 162nd Fighter Wing, based at TIA since 1956. The resolution recognizes the long and successful history of military operations at TIA, as well as the Wing’s substantial impact to the regional economy as an employer of nearly 1,500 staff members.

IT Y

Study quantifies TIA’s total economic impact

@TucsonAirport

approved a resolution of support for the Arizona Air

Enhancement Study.

Tucson International Airport (TIA) and Ryan Airfield are economic engines for the regional economy. Their operations provide jobs, connect our citizens to the world and improve their quality of life. Long-range planning ensures continued viability for Tucson’s future.

facebook.com/TucsonAirport

At the September Board meeting, the Board of Directors

implementing the findings of the 2011 Airfield Safety

economic impact today and tomorrow

The project will make airport parking both cooler and greener through use of shade canopies and vegetated “green walls.” The photovoltaic array on top will produce approximately 2.5. megawatts of power when the entire 12-acre project is complete.

compatibility with long-term aviation demand.

The Update also presents recommendations for

Director

Authority Chairman Bill Valenzuela

managing them will ensure revenue diversity and

coordination with community and business leaders.

Tony Finley

In memoriam

identification of real estate assets and strategies for

the highest and best use of on-airport property, in close

O

Assistant Treasurer

TAA’s members and staff are its most important asset in fulfilling its purpose and achieving its goals.

most comprehensive land use plan in TAA history. This

RP

Assistant Secretary

strategic direction for future growth, includes the

Board passes resolution of support for 162nd fighter wing

AI

President, AAA Landscape

TIA’s 2012 Master Plan Update, which provides

streams for TAA’s financial sustainability while promoting

Jill Merrick

Vice President of Planning and Development

Planning for future development

Effective land use planning encourages diverse revenue

Richard Gruentzel

Richard Underwood

Gregory A. Pivirotto

2 012

Senior Vice President/ General Counsel

Chairman of the Board, SCF Arizona

Chanda S. Budhabhatti

REVIEW

Bonnie Allin, A.A.E.

Judith Patrick

Treasurer

N

N

Steven R. Cole

I

SO

district

Michael Duran

Y E A R

TUC

TIA and Ryan Airfield are both part of a Renewable Energy Incentive District (REID) approved by the Pima County Board of Supervisors in April. The County put incentives in place for large-scale solar development on those parcels of land identified as suitable through the REID process.

TAA senior staff

Vice President and Chief Development Officer, Tucson Medical Center and TMC Foundation

Thomas A. Zlaket

AZ solar incentive

New members named to Tucson Airport Authority

The study was commissioned by TAA and conducted by MBA students from the Eller College of Management at the University of Arizona.

Serving as an active partner in southern Arizona’s growth and prosperity lies at the heart of TAA’s purpose and role in the community. - Value: Community Responsibility

Looking ahead at transit issues The TAA Board passed a resolution in December urging inclusion of a TIA station within the first phase of an inter-city passenger rail effort planned by the Arizona Department of Transportation (ADOT). ADOT’s Passenger Rail Corridor Study identified six route options for a high-capacity rail system connecting Tucson and Phoenix. Each route designates TIA as a future station site, but none plans for an airport stop in the first phase of implementation.

The adopted resolution communicates the benefits of developing regional high-capacity mass transit options at and around TIA for the growth of the entire community and addresses the detrimental effects that leaving TIA out of the first phase of development would create, ultimately resulting in diminished growth and development opportunities.

Tucson Airport Authority: 2012 Year in Review  

Tucson International Airport (TIA) and Ryan Airfield are economic engines for the regional economy. Their operations provide jobs, connect o...

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