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here’s a saying in the Chamber industry, “If you’ve seen one chamber, you’ve seen one chamber.” Our scope of work reflects the needs of our region and our chamber member businesses. At the direction of the board and executive committee, and with the support of our members, we carry out a mission that focuses on business and community development, advocacy and member services. The Tri-City Regional Chamber is committed to providing the highest level of return on member investment, and has a unique and valuable role in providing the tools that businesses need to succeed.

Tony Umek

The Tri-City Regional Chamber has charted an aspirational path to be the catalyst, convener and champion for community development and business growth. As a catalyst for business growth, we strive to be a proven hub of Lori Mattson, IOM information for businesses. We provide many programs and resources to businesses who create the jobs that strengthen the Tri-Cities. The Chamber is a convener for leaders and influencers, and the community at large; fostering a culture of collaboration to address challenges and create solutions. It takes a champion to defend business values and take bold steps forward on matters that are important to the business community. The Regional Chamber is that champion. We are a results-driven organization that continues to make steady progress with our strategic plan – Chamber 2020. The plan includes objectives and activities to seek out and raise up the next generation of local leadership, to work together to solve the challenges that business leaders encounter, and to connect community leaders in support of business-friendly initiatives. Thank you to the 2017 Chamber board leadership and all of our members for their dedication to building a strong chamber and a strong business community. With support from more than 1,300 members, we delivered unmatched programming, hosted exceptional events and advocated on behalf of the regional business community. Tony Umek AKU Enterprises, LLC 2017 Board Chair


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Lori Mattson, IOM President/CEO

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Celebrating Our Members

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Ribbon Cutting Ceremonies

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Membership Event

This is a Town Square Publication created and produced for the Tri-City Regional Chamber of Commerce 7130 W. Grandridge Blvd., Ste. C Kennewick, WA 99336 Phone: (509) 736-0510 • Fax: (509) 783-1733

Chamber Staff Executive Committee Board of Directors 2017 Regional Chamber Highlights and Accomplishments

Copyright© 2018 Town Square Publications 155 E. Algonquin Rd., Arlington Heights, IL 60005

Every effort has been made to ensure the accuracy of the information in this publication. The Chamber and Town Square assume no responsibility for misinformation. Please contact the Chamber with any additions or corrections. Reproduction in whole or in part without permission of the Chamber and Town Square is prohibited. Chairman, CEO and Publisher | Douglas K. Ray President and Chief Operating Officer | Scott Stone Vice President / Director | Scott Ray Production Manager | Joseph Nugara Editor | Gail Gaboda Client Liaison | Stefanie Nugara Graphic Designer | Ana Hinkhouse Cover Designer | Kirsten Riedl

Women in Business Conference Annual Meeting Monthly Membership Luncheons Business After Hours Cool Desert Nights Procurement Technical Assistance Center Business Development University Meet the Buyer Tri-Cities Day with the Seattle Seahawks

29 Meet the Chamber 29 Small Business Saturday 29 Tri-Cities Legislative Council Olympia Trip

30 32 34 38 39 39 42 44 45 49 51

Small Business Incentive Program Economic Gardening Tri-Cities Economic Pulse Municipalities Port Districts Local Resources Ambassador Club Social Media Snapshot Visionary Level Members Director Level Members Executive Level Members

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CELEBRATING OUR MEMBERS Jeanne Dillner ATHENA Leadership Award

Athena T. Clark ATHENA Young Professional Leadership Award

Cindy Fredrickson Tom Powers Ambassador of the Year Award

PorterKinney, PC Business on a Roll

Smooth Moves, LLC Business on a Roll

Visiting Angels Business on a Roll

Ron Boninger Chamber S.T.A.R.

Mid-Columbia Libraries Impact Award

Washington River Protection Solutions Impact Award

Mustang Sign Group January Member of the Month

CG Public House & Catering February Member of the Month

Numerica Credit Union April Member of the Month

Tri-Cities Academy of Ballet & Music May Member of the Month

Einan’s at Sunset June Member of the Month

Atomic Screen Printing July Member of the Month

Ranch & Home August Member of the Month

Columbia Basin Dive Rescue September Member of the Month

2nd Harvest October Member of the Month

elevate November Member of the Month

KNDU TV December Member of the Month


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Lori Mattson, IOM President & CEO

Ashley Coronado PTAC Business Counselor

Liz Renz Office Manager

Elisabeth Holt Member Development Director

Stephanie Swanberg Government & Regional Affairs Manager

Tara Divers Event Director

Marie Taylor Member Services & Programs Coordinator

Austin Regimbal Marketing & Communications Director

Karen Livas Member Services & Programs Coordinator


Board Chair Tony Umek AKU Enterprises

Past Chair Marty Conger Battelle

Vice-Chair Annie Jacobs HAPO Community Credit Union

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Chair-Elect Khurshed Sharifov Century Securities Associates, Inc.

Vice-Chair Dean Moody Intermountain West Insulation

Treasurer Chris Rivard Moss Adams

Vice-Chair Brett Spooner Gravis Law

Vice-Chair Melissa Garrard, Washington River Protection Solutions

Vice-Chair Derrick Stricker Stricker CRE

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Ron Boninger Stillmore, LLC

Paul Carlisle elevate

Meghan Chalk Iron Mountain Management

Craig Cudworth Trios Health

Will Evans AgriNorthwest

Sean Flaherty Tri-City Herald

Shae Frichette Frichette Winery

Lori Fritz Bechtel National, Inc.

Nick Gonzales Bouton Construction

Dee Gray CH2M Hill Plateau Remediation Company

Kedrich Jackson American Tax Consultants

Carlos Martinez Dura-Shine Clean

Mike McWhorter PayneWest Insurance

Karen Miller Benton PUD

Mike Miller Moon Security

Vicki Monteagudo Century 21

Rae Moss Mission Support Alliance

Ana Ruiz Peralta New York Life Insurance

Brad Rew Gale-Rew Construction

Chris Robbins Cascade Natural Gas

Bill Robertson Bill Robertson Nissan

Lane Savitch Kadlec Regional Medical Center

Bill Shibley Harvest Fresh Produce

Steve Simmons CG Public House

No photo available

Jess Stangeland Fuse

Matt Sweezea Primerica Advisors

David Tobias Tyson Foods

RenĂŠ Vasquez Ennis Fine Furniture


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Ted Vause Invest Northwest Financial

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Member Testimonial COPY.SERVICE.PRINT.SOLUTIONS Tenured Staff Full-Service Copy Center Business Solutions

ABADANTC.COM | @ABADANTC | 509.946.2033

Roy Wu, Home Instead Senior Care


“Our business is built on relationships and we have truly appreciated our continued relationship with the Regional Chamber. The Regional Chamber was one of the first places my wife and I stopped into after moving to the Tri-Cities area to find recommendations and tools to start our business.

What does it mean to be IN good hands?SM It means that I know the risks in the area. I’ll use my local expertise to help you choose the right amount of protection. And I’ll be there to help you over the years. Call or stop in for a free, no-obligation Personalized Insurance Proposal today.

Since then, we have relied on the Regional Chamber’s support for small businesses and entrepreneurship, such as the Small Business Incentive Program and updates of their Government Affairs team regarding legislative changes and the impact for local businesses.

Proud member of the Chamber of Commerce.

The Regional Chamber continues to be a great asset for Home Instead Senior Care providing us the resources and information we need to help our business grow and create new relationships throughout the Tri-Cities Community.”

Terry Johnson 509-735-2948 7103 W. Clearwater Ave. 233117

Subject to terms, conditions and availability. Allstate Property and Casualty Insurance Co., Allstate Fire and Casualty Insurance Co., Allstate Indemnity Co., Allstate Insurance Co., 2775 Sanders Rd., Northbrook, IL 60062 © 2016 Allstate Insurance Co.

-Roy Wu, Home Instead Senior Care


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REGIONAL CHAMBER HIGHLIGHTS & ACCOMPLISHMENTS January • 295 people participated in the sixth annual Tri-Cities Women in Business Conference, featuring keynote speaker Diane Rolston. • A record 591 members attended the ATHENA Awards Luncheon honoring two local women who have attained and embody the highest level of professional excellence.


• Hosted U.S. Chamber of Commerce’s Chris Eyler at our business outlook February luncheon.

March • Celebrated our members at the Annual Meeting & Awards Luncheon, recognizing three Business on a Roll winners, the Tom Powers

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• At our Annual Meeting, Uber’s Alex Diaz inspired our members with his presentation on innovation.

April • Kicked off the Good Health is Good Business eight-week Wellness Challenge with over 90 teams and 250 total participants • Featured four local businesses – The Chicken Shack, Atomic Ale, Greenworks Landscaping and Perfection Glass – with promotional videos during National Small Business Week.

• Participated in the 31st annual Tri-Cities Legislative Council Olympia trip, which featured 40 representatives from the Tri-Cities lobbying legislators on important issues for our region.


Ambassador of the Year, Chamber S.T.A.R. and two Impact Award winners.

June • Organized the 24th annual Cool Desert Nights car show, attended by thousands of spectators. • Regional Chamber staff, along with staff from TRIDEC and Visit Tri-Cities, volunteered to paint the Kennewick Skate Park during the inaugural George and Pat Jones Community Service Day.

July • Set a new program record for attendance during Meet the Buyer: Doing Business with the Hanford Primes and PNNL. • Managers from the Department of Energy addressed our membership during the DOE Update luncheon.

May • Hosted the mayors of Kennewick, Pasco, Richland and West Richland for the annual State of the Cities membership luncheon, attended by nearly 500 people. • Celebrated our membership with 11 ribbon cutting ceremonies.

August • Hosted U.S. Representative Dan Newhouse at our Congressional Update luncheon. • In partnership with the Seattle Seahawks, the Chamber sold tickets to Seahawks games against the

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Kansas City Chiefs and the Houston Texans.

Regional Home & Garden Show Highly popular annual home & landscaping event

Tri-Cities Parade of HomesTM & Chefs on ParadeTM Annual showcase of new home construction & design

September • Held the inaugural Regional Candidate Roundup membership luncheon, featuring 29 candidates running for local office.

Annual Homeowners Resouce Guide If you are building, repairing or remodeling your home or yard, check out our guide for terrific tips and to find the right company for your project

509.735.2745 •

Industry Information What you should know before hiring a contractor & more!

• Launched the Fall Good Health is Good Business six-week Wellness Challenge.

October • The 2017 Membership Event inspired 114 volunteers to help the Chamber grow its membership. • Partnered with Washington River Protection Solutions to award $30,000 to Chamber members through the Small Business Incentive Program.

November • Participated in Small Business Saturday as a 2017 Neighborhood Champion, encouraging people to shop small on the Saturday after Thanksgiving. • Brought executives from the three local port districts together for a panel at our State of the Ports membership luncheon.

December • Hosted a record-breaking Business Development University session on the new paid sick leave law with 76 people in attendance. • Increased Facebook likes to over 4,800 people, surpassing all other chambers of commerce in Washington State.

Same-day care. From anywhere in Washington and Oregon. With Trios Urgent eCare, you can: – Connect with a board certified provider 24/7 via phone or video chat – Avoid middle-of-the-night emergency room trips for common ailments – Cut out the commute for urgent care services – Choose your own waiting room – Skip billing altogether with a low flat fee of $39 per visit. LEARN MORE or REQUEST A VISIT: or 1-888-TRIOS-Ø3 MOMENTUM

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Personal Banking | Business Banking | Mortgages

HomeStreet Bank is proud to be serving the Tri-Cities community. Stop by one of our branches or visit us online at Kennewick Branch 7510 W Clearwater Ave Kennewick, WA 99336 509-396-5200

Richland Branch 1305 Fowler Street, Suite 1-D Richland, WA 99352 509-222-1084

Town Square Publications is grateful for the opportunity to partner with the Tri-City Regional Chamber of Commerce to produce this high-quality print and digitally integrated product. We hope you enjoy the publication and ask you to consider supporting the advertisers who made this possible. OVER 100 YEARS EXPERIENCE IN PRINT PRODUCT DEVELOPMENT

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Participants: 295 Athena Awards Luncheon: 591 Exhibitor booths: 31 Speakers: 9 ATHENA Winners: Jeanne Dillner, ATHENA Leadership Award Detective Athena Clark, ATHENA Young Professional Leadership Award


elebrating its sixth year, the Women in Business Conference is a one-day powerhouse event that brings together accomplished female leaders, corporate executives, business owners and young professionals to share insights, exchange ideas and empower their careers.

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Attendees: 562


elebrating 11 years, the Tri-City Regional Chamber’s Annual Meeting recognized the accomplishments of our outstanding members, volunteers and staff. This year’s speaker was Alexander Diaz, territory manager at Uber, Inc., who spoke to us about “Driving Innovation,” a motivating and inspiring story.




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Monthly Membership Luncheons Participants: 2,200 With 250-500 business leaders in attendance, Monthly Membership Luncheons take place the fourth Wednesday of every month and feature topics important to our region and business community. 2017 topics included the Department of Energy Update, State of the Cities, State of the Ports and Good Health is Good Business.

Business After Hours Participants: 800 The second Thursday of each month, the Regional Chamber partners with a member business to host Business After Hours from 4 to 6 p.m. Free to attend, this open-house style networking event provides the perfect, laid back environment for the host to showcase their business to approximately 75 to 120 attendees.

Cool Desert Nights Registered Cars: 615 Vendor booths: 38 Cool Desert Nights, a classic car, street rod and motorcycle show, is a family friendly event that includes a cruise, show n’ shines, games, pancake breakfast, slow drags, a family movie night, autocross, two dances and awards show. 2018 will mark the 25th anniversary of this community event.

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Member Testimonial Marla June’s Clothing Company is a Women’s Clothing Boutique with unique fashions, shoes and accessories. We are a family owned business, proud to have our corporate store and offices located here in Tri-Cities, and a member of the Regional Chamber. One program that we are happy to partner with the Chamber on is Small Business Saturday. Small Business Saturday is a way for small businesses to attract more customers Marla June, to shop local during the holidays. Marla June’s Clothing Company Being a Neighborhood Champion of the program, the Chamber promotes our business and others like us to the entire community and membership. Thank you to the Regional Chamber for all that you do to support small business! – Marla June, Marla June’s Clothing Company

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WATER2WINE CRUISES Public and Private Cruises




Wine Tasting

Dinner Cruise Includes

2.5 hour cruise Four-course dinner Glass of wine with entrée Soda, coffee, tea Full service bar for purchase FINE DINING BLENDED WITH A CASUAL ATMOSPHERE IN THE HEART OF WINE COUNTRY

509-578-1717 608 Williams Blvd. Richland, WA

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• 620 PTAC counseling sessions • 227 active PTAC clients • Conducted 26 PTAC training workshops • 392 total PTAC workshop attendees • 297 reported government contracts and subcontracts awarded to PTAC clients • $36 million dollars in government contracts reported by PTAC clients

2017 Procurement Technical Assistance Center


ashington Procurement Technical Assistance Center (PTAC) helps Washington firms at no cost to find, bid, win and perform on federal, state and local government contracts.

Washington PTAC’s mission is to increase the number of government contracts awarded to Washington firms so that those firms can grow. They provide no-cost, confidential, one-onone technical assistance related to bid reviews, marketing assistance, contract performance, small business designations and more. Learn more at

Individual Office Suites/ Virtual Office

Member Testimonial “My favorite part of the Regional Chamber is working with the great staff. They strive to do their best for their members. I also really enjoy the people we meet from various events the Regional Chamber hosts. Those connections are invaluable.

Tyler Best, Abadan

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The Tri-City Regional Chamber has been a great place for Abadan to be a part of the business community. “ -Tyler Best, Abadan

With All The Amenities You Need. Our professional staff, support services, state-of-the-art technical systems and office environments are designed to give you the support you need to Make your business successful.

Check us out on the web,

Or call (509) 222-2222.

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Who said you can’t mix business and pleasure?

World-class facilities and accommodations, unforgettable events and entertainment – all on one campus. 509-737-3700
























Providing the expertise of a national broker with the service and care of a local agent.





8382 W. Gage Blvd, Suite A, Kennewick, WA 99336 | MOMENTUM

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n October, the Regional Chamber partnered with Your Chamber Connection to host a membership event. Throughout the three-day event, the Regional Chamber grew by 181 new members and membership upgrades. This was a fun and exciting way to rally over 100 volunteers to learn more about the Chamber and recruit fellow business professionals and business owners. We would like to thank all of our volunteers that put in their time and effort to help the Regional Chamber grow.


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Business Development University


n 2017, the Tri-City Regional Chamber offered 12 interactive Business Development University (BDU) programs focusing on a variety of topics to assist businesses, and 185 people attended the sessions. BDU programs are presented by Tri-City Regional Chamber members who have expertise in their areas of business and are high caliber, experienced presenters. Covered topics included customer service, legal issues, sales, social media, marketing, ethical decision-making and the 2018 paid sick leave law. The Business Development University Program is sponsored by:

Meet the Buyer


or the seventh year, the Regional Chamber organized and offered four quarterly “Meet the Buyer� programs to connect local businesses with buyers or purchasing agents from government agencies. Attendees had an opportunity to better learn how to sell their products or services to local, state and federal government. In 2017, 146 people attended Meet the Buyer programs, with topics including Doing Business with the Local Transit Systems, Doing Business with the Hanford Primes & PNNL, Doing Business with Washington State Agencies and Doing Business with Fairchild Air Force Base. The Meet the Buyer Program is sponsored by:

Tri-Cities Day with the Seattle Seahawks


artnering with the Seattle Seahawks for the 14th year, the Regional Chamber sold over 200 Seahawks tickets to the pre-season Kansas City Chiefs game and the Houston Texans game. We are grateful for the continued opportunity to share tickets with our local Seahawks fans. GO HAWKS!

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Meet the Chamber


eet the Chamber is an event designed to be a “guide to getting the most out of your membership.” Attendees have the opportunity to promote their business while learning about Regional Chamber initiatives, programs and services to help them grow their business. During the event they have a chance to visit with staff and also connect with other Regional Chamber members. New members, prospective members and those who would like a “refresher course” on the Regional Chamber are encouraged to attend. In 2017, there were over 150 attendees and four sponsors involved with Meet the Chamber.


mall businesses are the backbone of local economies, and are some of the most engaged members of our Chamber of Commerce. Small Business Saturday, which always falls on the Saturday after Thanksgiving, was launched by American Express in 2010 as a way to encourage people to patronize small businesses. In 2017, the Tri-City Regional Chamber of Commerce distributed Small Business Saturday swag to over a dozen of our small businesses. Supporting small business locally helps support our community. The more dollars we retain in our community, the stronger it is for everyone. We appreciate all of our small businesses!

Small Business Saturday

Free Culture Clothing, Shaun Ehlers

Lucky Flowers, Melissa Behen

Phone Shop Tri-Cities, Charles McLaughlin

2017 Tri-Cities Legislative Council Olympia Trip n Feb. 9, business leaders from the O region traveled to the state capital for the Tri-Cities Legislative Council’s Annual Olympia Trip.

The trip raises awareness about importance issues that impact our local and state economies. Thank you to all who attended, braving heavy snow and long travel, and a very special thank you to our wonderful sponsors for making the trip possible! MOMENTUM

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SMALL BUSINESS INCENTIVE PROGRAM The Small Business Incentive Program (SBIP) started in 2011, thanks to the generous support of Washington River Protection Solutions (WRPS). The program strengthens local small businesses by awarding grants to purchase key products or services. In 2017, the Regional Chamber and WRPS again partnered to offer the SBIP and award $30,000 in grants to

Account Sense American Family Ins.- Jason Hogue ChemDry Chinook Home Health Care Clear View Window Cleaning Digital Image Tri-Cities, Inc. Dream Dinners Ernie’s Landscaping, LLC Express Employment Frichette Winery

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small businesses across the Tri-Cities. Through the first seven years of the program, $210,000 has been awarded to local small businesses. Twenty-eight companies received awards in 2017 to help grow their business in our community. 2017 winners were:

FUSE Iron Mountain Management Mama Too’s Northwest Paddleboarding Professional Training Center Soft Water Specialists Style by Deidra Sullivan Sullutions Swift Rehabilitation

The Speech Pathology Learning Center The Wet Palette Tri-Cities Area Journal of Business Tri-City Americans Tri-City Foot and Ankle Center UpAngle Drone Services Wildland WinSome Inc. XPROiAV

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he Tri-City Regional Chamber of Commerce is proud to have partnered with sponsors Battelle and Gesa Credit Union to bring Economic Gardening resources to the Tri-Cities area. Economic Gardening is a new way of thinking about supporting growth companies and letting business owners know just how important they are to their local economies. It offers businesses valuable, strategic information that is gathered with their guidance and customized for their companies. Economic Gardening addresses strategic growth challenges such as developing new markets, refining business models and gaining access to competitive intelligence. All of this information is made possible by a National Strategic Research Team of highly skilled research specialists that mine sophisticated databases and leverage a number of high-end tools that pertain to geographic information systems, social media marketing and search engine optimization.

“Economic Gardening assisted us by reminding us to review our overall strategy to ensure we were focused on the right strategic initiatives. Taking a look and putting on paper our Industry Drivers and Business Segments helped our entire team focus on what was important for us to grow. Setting up listening posts and then reminding us to take a look at who our competitors were/are, and how we differentiate ourselves was very helpful. We gained a better understanding of our SEO/SEM and its impact on our overall growth and relevance in the online marketplace.”

– John Crook, Paragon Corporate Housing

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“Economic Gardening is an entrepreneurial approach to traditional economic development strategies.” – Chris Gibbons, Founder, National Center for Economic Gardening

The Tri-Cities Economic Gardening Program partners with the National Center for Economic Gardening and the Edward Lowe Foundation to provide virtual access to research teams that are assigned to a select group of qualifying companies. Using private conference calls and a secure online workspace, the teams interview the companies to identify their strategic growth issues. The team devotes about 36 hours to each company over a few weeks as they work to deliver actionoriented information to help local businesses grow and thrive. In 2017, the Tri-City Regional Chamber of Commerce, with the support of Battelle and Gesa Credit Union, offered the Economic Gardening program to five second-stage companies: Vivid Learning Systems, Wildland, Ice Harbor Brewing Company, I-3 Global and Paintmaster Services, Inc. Second-stage companies are growth oriented companies that have moved beyond the startup phase. They play a critical role in job creation and vibrant economies. Although funding and resources exist for small businesses and start-ups, secondstagers have different needs to continue growing. Economic Gardening programs are specifically designed to zero in on these needs.

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“The Economic Gardening program provided ample insights that aided in Wildland making key decisions for its future. We found that the series of subject matter experts were extremely knowledgeable and helpful. We are so excited Tri-City Regional Chamber of Commerce has brought this program to our area. We were thrilled to be part of it!” – Ty Mulholland, Wildland

“By looking less for how to attract clients and rather how to identify clients who are in transitional times that would require or facilitate change, Economic Gardening helped us to become laser focused on identifying prospects based less on WHO they are and more on WHERE they are. In light of this new perspective, we were able to significantly change how we use marketing funds not only to become more effective, but also to reduce excess spending that wasn’t generating enough return. A big part of our engagement was developing and implementing a reverse search process whereby we aren’t looking to capture our clients searches to attract them to us, we’re setting up automated web search criteria to tell us when we need to actively go contact them.”


– Paul Carlisle, elevate

For more information about Economic Gardening, contact Karen Livas, Member Services & Programs Coordinator, at or (509) 491-3234.




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(up 9%) Median home resale price: Benton & Franklin counties.

Decrease in home sales since 2016 in Benton & Franklin counties.

Source: University of Washington

Source: University of Washington




Projected median household income in Benton County

Projected median household income in Franklin County

Source: Washington State Office of Financial Management



Public high schools on-time graduation rates: Kennewick, Pasco, Richland school districts. Source: Washington State Office of Superintendent of Public Instruction

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ELEMENTARY SCHOOLS 17 Kennewick 15 Pasco 10 Richland MIDDLE SCHOOLS 5 Kennewick 3 Pasco 4 Richland HIGH SCHOOLS 6 Kennewick 4 Pasco 3 Richland

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COMMUNITY DEMOGRAPHICS Number of registered voters Source: Benton and Franklin Counties Auditors

Population under 18 Source:



Population 65 and older Source:


283,846    *



Median age of men/women in Benton County

Median age of men/women in Franklin County

Source: Washington State Office of Financial Management


Source: Washington State Office of Financial Management

Estimated number of veterans


*Source: Census Bureau


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Member Testimonial

1 - YEAR HOME WARRANTY The Certified Pre-Owned Properties program is offered to you for the traditional real estate fee of only 6% of the sales price. However, this Program is far from traditional! It offers a smooth & worry-free selling service beginning with having your home inspected by a professional third party home inspector.





Each office is independently owned and operated. © 2018 CENTURY 21 Tri-Cities

“ELITE Construction & Development expanded into a brand-new, selfbuilt building in Pasco in 2017. We were thrilled to share the grand opening celebration and ribbon cutting ceremony with Regional Chamber members. This was a great day for ELITE C & D. The enthusiasm and support the Regional Chamber and supportive members share is remarkable. We are proud to be a Regional Chamber member.” – Trini Garibay, ELITE Construction & Development



Trini Garibay, ELITE Construction & Development








We build relationships by building trust. For over 110 years our customers’ needs have been our top priority. We will never sell you a product or service you don’t need. We listen to our customers and are dedicated to a culture where our customers feel Welcomed, Engaged and Significant.

Central Washington’s Preferred Financial Center Pasco - 547-7574

Kennewick - Gage 735-6696

Richland - 943-3144

Kennewick - 783-1474

3604 W. Court St. 1007 Jadwin

8909 W. Gage Blvd.

3350 W. Clearwater Ave.

1-800-331-3225 |

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Municipalities CITY OF KENNEWICK CITY HALL 210 West 6th Ave. Kennewick, WA, 99336 (509) 585‑4200 CITY MANAGER Marie Mosley CITY COUNCIL Mayor Don Britain Mayor Pro Tem Steve Lee Paul Parish Steve Young Matt Boehnke John Trumbo Bill McKay

CITY OF RICHLAND CITY HALL 625 Swift Blvd. Richland, WA, 99352 (509) 942‑7390 CITY MANAGER Cindy Reents CITY COUNCIL Mayor Bob Thompson Mayor Pro Tem Terry Christensen Brad Anderson Sandra Kent Phillip Lemley Ryan Lukson Michael Alvarez

CITY OF PASCO CITY HALL 525 North 3rd Ave. Pasco, WA, 99301 (509) 544‑3080 CITY MANAGER Dave Zabell CITY COUNCIL Mayor Matt Watkins Mayor Pro Tem Craig Maloney Blanche Barajas Rubén Alvarado Saúl Martinez Pete Serrano David Milne

CITY OF WEST RICHLAND CITY HALL 3801 W. Van Giesen West Richland, WA, 99353 (509) 967‑3431 CITY COUNCIL Mayor Brent Gerry Mayor Pro Tem Rich Buel Richard Bloom Gail Brown Don Engelman John Smart Ken Stoker Fred Brink

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Port Districts PORT OF BENTON 3250 Port of Benton Blvd. Richland, WA, 99354 (509) 375‑3060

PORT OF KENNEWICK 350 Clover Island Dr., Ste. 200 Kennewick, WA, 99336 (509) 586‑1186

PORT OF PASCO 1110 Osprey Pointe Blvd. Pasco, WA, 99301 (509) 547‑3378

Executive Director Scott D. Keller, PPM

Chief Executive Officer Tim Arntzen

Executive Director Randy Hayden

Commissioners Roy Keck – Dist. 1 Robert D. Larson – Dist. 2 Jane F. Hagarty – Dist. 3

Commissioners Don Barnes – Dist. 1 Thomas Moak – Dist. 2 Skip Novakovich – Dist. 3

Commissioners Vicki Gordon – Dist. 1 Jean Ryckman – Dist. 2 Jim Klindworth – Dist. 3

Local Resources TRI-CITIES AIRPORT 3601 N. 20th Ave. Pasco, WA, 99301 (509) 547‑6352

KENNEWICK SCHOOL DISTRICT 1000 W. 4th Ave. Kennewick, WA, 99336 (509) 222‑5000

BEN FRANKLIN TRANSIT 7109 W. Okanogan Pl. Kennewick, WA, 99336 (509) 735‑5100

PASCO SCHOOL DISTRICT 1215 Lewis St. Pasco, WA, 99301 (509) 543‑6700

MID-COLUMBIA LIBRARIES 405 S. Dayton St. Kennewick, WA, 99336 (509) 783‑7878

RICHLAND SCHOOL DISTRICT 615 Snow Ave. Richland, WA, 99352 (509) 967‑6000

KADLEC REGIONAL MEDICAL CENTER 888 Swift Blvd. Richland, WA, 99352 (509) 946‑4611 TRIOS HEALTH 3810 Plaza Wy. Kennewick, WA, 99336 (509) 221‑7000 LOURDES HEALTH NETWORK 520 N. 4th Ave. Pasco, WA, 99301 (509) 547‑7704


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Member Testimonial

West Richland Wine Estates Park

Spaulding Business Park

Vista Field Redevelopment

Columbia Gardens Urban Wine Village

Clover Island Waterfront

Photos: and PS Media, Inc.

John Franklin, The Local Pumpkin

The Port of Kennewick’s mission is to facilitate job creation and promote tourism. The port owns and operates six industrial parks; a business park; and Clover Island Marina. Port leaders are focusing on redevelopment of the former Vista Field airport; championing urban renewal for The Willows, Cable Greens, Columbia Gardens and Clover Island waterfront neighborhoods; investing in recreation and tourism; promoting development of Washington’s wine industry; and creating a foundation for the expansion of private industry and jobs.

“The Local Pumpkin was pleased to partner with the Regional Chamber during both the Spring and Fall Good Health is Good Business Wellness Challenges. The visibility the program offered our business was tremendous and the program aligns closely with our business model and company.

Proudly serving the Tri Cities and Walla Walla for over 40 years!

Thank you to the Regional Chamber for providing the visibility that our small, family-owned business needs to flourish.”

Call today for a FREE estimate!

- John Franklin, The Local Pumpkin

Kennewick | 509-586-1177

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he Ambassador Club is a vital part of the TriCity Regional Chamber. Ambassadors serve as a public relations arm of the Chamber, volunteering at events, attending ribbon cuttings and working to create goodwill between community businesses and the Chamber. Our ambassadors are enthusiastic people, willing to donate their time and energy for the good of the Chamber. Their dedication to our mission and values has been an important part of the Chamber’s growth and success over the years.

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Social Media Snapshot

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Electricity and Broadband Low-cost, reliable, renewable, carbon-free electricity High-speed internet through wholesale broadband

Visionary Level Members


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Visionary Level Members


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Visionary Level Members


A healthy Tri-Cities business community means local jobs

and business taxes that build community infrastructure and create a positive quality of life. Whether it’s introductions to potential buyers, new management ideas, networking opportunities, or financial grants to improve service, Washington River Protection Solutions is helping local gro businesses enhance their capabilities so they can grow.

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City of Kennewick

• Continued criminal justice sales tax implementation • Vista Field Planning partnership with the Port of Kennewick • Phase II of the Columbia Garden Wine Village partnership • Infrastructure upgrades • New economic development strategies We recently completed a 10-year update to our 20-year comprehensive plan. Kennewick’s population is expected to grow by 33,754 new residents by 2037. What we found though this process is that our opportunities to drive our economy and enhance Kennewick’s competitiveness in producing and attracting a talented workforce have never been greater. We are well positioned with a variety of diverse neighborhood and entertainment choices, world-class infrastructure and an unprecedented quality of life.

City of Richland Richland is home to a diverse and entrepreneurial business community, boasting a wide variety of retail, manufacturing, and technology companies. Our business and economic development mission is to: • Create meaningful employment opportunities for all citizens of the city. • Expand the economy to provide a resilient and growing tax base for providing services and infrastructure to the community. • Facilitate the growth, diversification and stability of the Richland economy. Business and development opportunities are available throughout the city, from major retail at Queensgate, industrial/manufacturing at Horn Rapids Business Park, and mixed-uses in our Central Business District. The City of Richland Business & Economic Development Office is here to help you with your business expansion efforts. What can we do for you? Visit us at www.richlandbusiness. com. #explorerichland.

Kadlec Regional Medical Center Kadlec Regional Medical Center is a nonprofit health organization serving a population of more than 400,000 residents in southeastern Washington and northeastern Oregon. Founded in 1944, Kadlec has a rich heritage of offering vital health services to everyone who needs them, regardless of their ability to pay. Kadlec has grown into a regional referral center providing primary and specialty care services for patients of all ages. Flagship services include comprehensive cardiac care, neurosurgery and neurology, neonatal and pediatrics and emergency medicine. Today, more than 3,500 caregivers work at Kadlec in the main hospital, or in primary and specialty care clinics throughout the region. Kadlec caregivers are heavily involved in our communities participating in many agencies, from the Safe Kids Coalition and Grace Clinic to Meals on Wheels and Habitat for Humanity. Kadlec is affiliated with Providence Health & Services, a nonprofit health system composed of 50 hospitals in seven western states. For more information, visit


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Director Level Members

The signs of growth and progress are all around us and demonstrating that there is no slowing down. Our local economy is a bright spot in our state and continues to draw attention to our region. The secret to our success is really not a secret – the fact is that we have great businesses, low unemployment and a very engaged community. Additionally, our council’s vision and strategic policy decisions have positioned us well for the future. We will continue our focus on the city’s five priority areas: community safety, economic development, infrastructure & growth, quality of life, and responsible government. Some highlights include:

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Mission Support Alliance

Director Level Members

At Mission Support Alliance (MSA), our success is providing critical infrastructure services to the Hanford Site. From maintaining roads, water systems and power to ensuring site security, emergency response and environmental stewardship, MSA is proud of the work we do while we strive to find ways to continuously improve our services. Our priority is to ensure a culture of safety and security for our workers, our Hanford customers, our community and our environment. MSA is proud to serve as the critical service provider and integrator in support of the cleanup mission for the Department of Energy and their prime contractors. We will continue supporting their legacy of success: clean up and protection for the future. For more information, visit http://msa. or missionsupportalliance.

Tri-City Herald

Trios Health

The Tri-City Herald has been the primary source of news and advertising information for the Mid-Columbia and the Tri-Cities for decades. As the needs of consumers of news and advertising have changed so has the Tri-City Herald. Through our printed daily newspaper, our website (, mobile applications, newsletters, breaking news alerts and niche publications we interact with more people more frequently and more dynamically than at any time in our history.

Trios Health is a multi-faceted public health care system serving the Tri-Cities and beyond since 1952. We offer the depth of expertise, breadth of medical services and convenient access today’s health care consumer expects – with the compassion we’ve become known for. Our promise to provide a lifetime of care, however and whenever needed, is our driving force.

Committed to helping build better communities the Tri-City Herald’s coverage of local schools, public safety, local governments and community activities provides the reader with the tools to live better in the Mid-Columbia and be actively engaged in charting our future. New digital audience extension and targeting programs combined with our print and website marketing programs offer area businesses unequaled reach and penetration. We’re more than just a newspaper. We’re the region’s most dominant and dynamic news and marketing organization.

Today we have: • An employed physicians group of more than 100 – one of eastern Washington’s largest – and more than 300 total providers on staff. • Six outpatient specialty care centers and one urgent care center, including Kennewick’s only after-hours pediatric service, as well as the area’s first 24-hour virtual urgent care service. • Two hospitals, including Trios Southridge Hospital and Trios Women’s and Children’s Hospital – both accredited by the Joint Commission. • Extensive service offerings across numerous medical specialties. • Level III adult and pediatric trauma designations, Level II stroke certification, and Level I cardiac certification; the only Tri-Cities hospital with a pediatric trauma designation. • The area’s first medical residency program, and continued partnership with Pacific Northwest University for student clinical rotations. For more information, visit www.

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Executive Level Members

Proud to be a part of the Tri-Cities community.

Learn more about us at

Join the joyful. Become a Numerica member today.

Keep smilin’ at 800.433.1837 Richland • Pasco • Kennewick Gage • Southridge Federally insured by NCUA.


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TriCity Regional WA 2018 Community Guide  
TriCity Regional WA 2018 Community Guide